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Experience:

5 years required

Skills:

Professional publications, Personal networks, Industry trends, Windows Server, Graphic Design

Job type:

Full-time

• Minimum 5 years' experience in IT Management.
• Good knowledge of IT Best Practices, IT Industry trends, and Helpdesk Operations.
• IT Technical Skills in Windows infrastructure platform, Network and Security systems, Database management, CCTV, PABX, and Web-based applications.
• Knowledge of database concept (DB2, MS-SQL, MS-Access), mobile technology and tools, graphic design tools, or web programming tools will be an advantage.
• Prior experience in SAP administration would be a plus.
• Eager to learn and adapt new ideas.
• Strong analytical and problem-solving skills.
• Good attitude, responsible, and resourceful.
• Computer skills.
• Database concept (DB2, MS-SQL, MS-Access), mobile technology and tools, graphic design tools, or web programming tools, Windows infrastructure platform, Network and Security systems, Database management, CCTV and PABX.
• Recommend information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
• Maintain organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
• Direct technological research by studying organization goals, strategies, practices, and user projects.
• Complete projects by coordinating resources and timetables with user departments and data center.
• Verify application results by conducting system audits of technologies implemented.
• Preserve assets by implementing disaster recovery and back-up procedures and information security and control structures.
• Accomplish financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
• Maintain quality service by establishing and enforcing organization standards for the company and affiliated companies.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contribute to team effort by accomplishing related results as needed.
• Manage the IT infrastructure operations and SAP system.
• Provide orientation to new users of existing technology.
• Configure and manage Windows Server OS and Linux OS, Active Directory, DHCP, DNS, WINS, Group Policy, Anti-Virus, etc.
• Install, troubleshoot and maintain hardware, application software, multi-site network for LAN/WAN, network security infrastructure, router, firewall, CCTV, PABX, etc.
• Manage company applications (SAP, Payroll, Attendance, and other applications), website and web applications.
• Other tasks as assigned Including orders, regulations, laws related to duties.

Skills:

System Testing, DevOps, Software Development, English

Job type:

Full-time

• Ensure system reliability, scalability, and performance across development, testing, and production environments..
• Automate deployment, monitoring, and incident response to enhance operational efficiency..
• Support and optimize CI/CD pipelines to enable smooth and reliable application releases..
• Manage and maintain Dev, SIT, and UAT environments to ensure stability for development and QA activities..
• Assist with test data preparation and data provisioning to support QA and system testing..
• Implement monitoring, alerting, and observability tools for proactive issue detection and resolution..
• Collaborate with Development, Infrastructure, and QA teams to ensure systems meet Non-Functional Requirements (NFRs) such as performance, reliability, and availability..
• Support environment readiness and test data provisioning throughout testing cycles..
• Bachelor's degree or higher in Computer Science or related fields.
• 7 - 10+ years of experience in Site Reliability Engineering, DevOps, or Environment Management..
• Experience with CI/CD, DevSecOps, data provisioning..
• Familiar with DevOps / Software Development tools (Dynatrace, GitLab, Jenkins, SonarQube, Nexus).
• Strong expertise in system reliability, performance, and multi environment management (Dev/SIT/UAT)..
• Hands on experience with CI/CD pipelines and deployment automation..
• Knowledge of cybersecurity fundamentals and compliance frameworks (ISO 27001, ITIL, SOC, GDPR/PDPA)..
• Ability to support test data preparation and environment readiness..
• Strong problem solving and cross team collaboration skills..
• Good English Communication.
• Talent Acquisition Department.
• Bank of Ayudhya Public Company Limited.
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
• Contact: Talent Acquisition Center: 0 2--- ---- #--183.
• FB: Krungsri Career.
• LINE: Krungsri Career.
• LINKEDIN: Krungsri.
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN (https://krungsri.com/b/privacynoticeen).
• ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรบุคคลของธนาคารได้โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฎด้านล่าง.
• ภาษาไทย (https://krungsri.com/b/privacynoticeth).
• หมายเหตุ ธนาคารมีความจำเป็นและจะมีขั้นตอนการตรวจสอบข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของผู้สมัคร ก่อนที่ผู้สมัครจะได้รับการพิจารณาเข้าร่วมงานกับธนาคารกรุงศรีฯ.
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.

Experience:

5 years required

Skills:

English

Job type:

Full-time

• Assist in managing IT teams including infrastructure, software, and support staff.
• Plan, coordinate, and execute IT projects with clear timelines and deliverables.
• Ensure deadlines are set, tracked, and achieved across teams.
• Support and guide both technical and programming staff.
• Collaborate with senior management and cross-functional departments.
• Participate in strategic IT planning and operational improvements.
• Drive adoption of AI tools and modern technologies within the team.
• Travel to factories to oversee implementations and provide support.
• Strong English communication and interpersonal skills.
• Excellent organization and project management capabilities.
• Ability to manage people, motivate teams, and resolve conflicts.
• Solid understanding of software, coding, hardware, and networking concepts.
• Ability to manage schedules, priorities, and cross-team coordination.
• Experience using AI tools to improve workflows and productivity.
• Willingness to travel to factory locations.
• Willingness to learn new skills and be proactive in professional development.
• Additional Requirements (Enhanced for This Role).
• Strong decision-making and problem-solving abilities, especially under pressure.
• Basic to intermediate cybersecurity awareness (data protection, access control, risk).
• Good understanding of business processes and ability to align IT with business goals.
• Familiarity with project management methodologies (Agile, Scrum, or structured approaches).
• Ability to produce clear documentation, SOPs, and structured reports.
• Proven ability to manage projects and meet deadlines.
• Leadership experience with technical or IT teams.
• Ability to communicate effectively with upper management and stakeholders.
• Capability to support both infrastructure and software development teams.
• Preferred Profile.
• 5+ years of experience in IT operations or project management.
• Prior experience in a supervisory or team lead role.
• Experience in multi-site or industrial (factory) environments is a plus.
• Working hour: Working hours 08.30-16.30.

Skills:

Project Management

Job type:

Full-time

• เก็บรวมรวม ค้นคว้าหาข้อมูลความต้องการ (Requirement Gathering) ค้นคว้า วิจัย กระบวนการทำงานทางธุรกิจตลอดจนข้อกำหนดทางธุรกิจ (Business Rules) ของหน่วยงาน.
• จัดทำ สิ่งที่ต้องพัฒนาเพิ่มเติม (Gap Analysis) เพื่อประเมินขอบเขตการทำงาน (Scope of Work).
• ดูแล ติดต่อสื่อสารกับ Stakeholder ไม่ว่าจะเป็น Owner, Project Management Officer, UX/UI Designer, Developer เป็นต้น เพื่อวางแผน และจัดลำดับการทำงาน.
• แปลความต้องการทาง Business มาสื่อสารกับ Developer และแปลคำถาม หรือ ข้อความทางเทคนิคเพื่อสื่อสาร ทำความเข้าใจกับ Business Unit.
• จัดทำเอกสาร เช่น User Story เพื่อเรียบเรียงโครงการให้เพื่อนร่วมทีมเข้าใจตรงกัน.
• ทำการทดสอบส่วนของ System Integration กับระบบแวดล้อมที่เกี่ยวข้อง.
• ประสานกับทางผู้ใช้เพื่อทำการทดสอบ User Acceptance Test.
• วิเคราะห์สถิติการใช้งาน เพื่อนำไปสู่แนวทางการปรับปรุงและพัฒนาระบบอย่างต่อเนื่อง.
• ปริญญาตรีสาขาคอมพิวเตอร์ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์สำหรับงานด้านบริหารโครงการ IT อย่างน้อย 2 ปี.
• มีประสบการณ์ทำงานในงานที่เกี่ยวข้องอย่างน้อย 4 ปี.
• มีมนุษย์สัมพันธ์ที่ดี สามารถทำงานร่วมกับบุคคลอื่นได้.
• ทำงานลักษณะ Project Based ได้.
• Contact Information K. Nanchanok Ratsamesuntarangkul.
• Email: nanchanok.r @thaibev.com.
• Company name: DIGITAL AND TECHNOLOGY SERVICES CO., LTD.
• Working Location and address: F.Y.I Center 2525 Rama IV Rd, Khlong Tan, Khlong Toei, Bangkok 10110.
• MRT QSNCC Station Exit 1.

Skills:

English

Job type:

Full-time

• Lead the strategy, roadmap, and operations of User Access Management (UAM) and Identity & Access Management (IAM)..
• Ensure access control practices comply with IT security policies, banking regulations, and relevant standards..
• Oversee IDM, Universal Sign-On (USO), Privileged Access Management, and related security solutions..
• Provide IT security and UAM consultation for business and technology projects, including critical banking applications.
• Manage access-related risks, audits, controls, and service delivery within SLA.
• Lead and develop the team, manage resources and budget, and drive continuous improvement.
• Bachelor's or Master's degree in Computer Science, IT, Cybersecurity, Business Computer, or related fields..
• 15+ years of experience in IT Access Management, UAM, IAM, or IT Security, preferably in banking or financial services..
• Strong experience with core banking/financial applications, IDM, Privileged Access Management, and access governance..
• Strong knowledge of, and banking regulations..
• Proven leadership, stakeholder management, analytical, and problem-solving skills..
• Good command of written and spoken English..
• Willing to work outside normal office hours when required.
• Talent Acquisition Department.
• Bank of Ayudhya Public Company Limited.
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
• Contact: Talent Acquisition Center: 0 2--- ---- #--183.
• FB: Krungsri Career.
• LINE: Krungsri Career.
• LINKEDIN: Krungsri.
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN (https://krungsri.com/b/privacynoticeen).
• ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรบุคคลของธนาคารได้โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฎด้านล่าง.
• ภาษาไทย (https://krungsri.com/b/privacynoticeth).
• หมายเหตุ ธนาคารมีความจำเป็นและจะมีขั้นตอนการตรวจสอบข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของผู้สมัคร ก่อนที่ผู้สมัครจะได้รับการพิจารณาเข้าร่วมงานกับธนาคารกรุงศรีฯ.
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.

Experience:

5 years required

Skills:

Good Communication Skills, Analytical Thinking, Risk Management, Problem Solving, Automation

Job type:

Full-time

• IT Service Desk Management.
• Manage the IT Service Desk team to provide end-user support for Head Office, branch offices, and other business units.
• Oversee installation, configuration, maintenance, and replacement of IT equipment including desktops, laptops, printers, mobile devices, and peripherals.
• Manage support services for Microsoft Windows, Microsoft 365, online collaboration platforms, and office productivity solutions.
• Control IT Asset Management and Software License Management processes.
• Coordinate workstation setup, relocation, and equipment deployment for new hires, employee transfers, and organizational changes.
• IT Helpdesk.
• Lead and manage IT Helpdesk operations to ensure compliance with established SLAs and KPIs.
• Oversee Incident Management, Service Request Management, Major Incident Management, and Escalation Processes.
• Monitor, analyze, and reduce recurring incidents in collaboration with Infrastructure and Application Support teams.
• Prepare operational reports, analyze service trends, and recommend continuous improvement initiatives to management.
• Develop and maintain the Knowledge Base and Service Catalog to improve service efficiency and user experience.
• Identity & Access Management (IAM).
• Manage the complete User Lifecycle Management process (Joiner, Mover, Leaver).
• Oversee provisioning, modification, suspension, and de-provisioning of user accounts across enterprise systems.
• Ensure access rights comply with the principles of Least Privilege and Role-Based Access Control (RBAC).
• Administer Microsoft Active Directory, Microsoft Entra ID (Azure AD), Microsoft 365, and enterprise authentication services.
• Manage Multi-Factor Authentication (MFA), Single Sign-On (SSO), and Privileged Access Management (PAM) solutions.
• Conduct periodic User Access Reviews and Access Recertification exercises.
• Ensure privileged accounts are managed and monitored in accordance with the Bank's security policies.
• People Management.
• Plan workforce capacity and manage team resources effectively.
• Establish KPIs and conduct performance evaluations.
• Develop team capabilities through coaching, mentoring, and training programs.
• Foster a culture of customer service excellence, security awareness, collaboration, and continuous improvement.
• Promote strong partnerships between IT and business stakeholders.
• Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or related fields.
• Minimum of 10 years' experience in IT Service Desk, IT Helpdesk, or IT Operations.
• At least 5 years of leadership or team management experience.
• Proven experience in Identity & Access Management (IAM).
• Experience within the banking, financial services, or other highly regulated industries is preferred.
• Experience in Audit, Compliance, and Operational Risk Management.
• Experience supporting enterprise systems or banking applications is an advantage.
• Good communication skills in both Thai and English.
• Leadership & Team Management.
• Customer Service Excellence.
• Strategic & Analytical Thinking.
• Decision Making.
• Problem Solving.
• Communication & Presentation.
• Coaching & People Development.
• Change Management.
• ความเข้าใจในธุรกิจ/การดำเนินงานขององค์กร.
• Knowledge and understanding of business operations and the role of IT services in supporting organizational productivity and efficiency.

Experience:

8 years required

Skills:

ERP

Job type:

Full-time

• Develop and execute the company's IT roadmap aligned with business objectives.
• Partner with key stakeholders to identify opportunities for technology-driven improvements and innovation.
• Lead and mentor the IT team, promoting a culture of collaboration, accountability, and continuous improvement.
• Drive digital transformation initiatives across retail, F&B, logistics, and corporate operations.
• Stay updated with industry trends, emerging technologies, and best practices, and make recommendations for their integration into our IT infrastructure/systems.
• Infrastructure & Operations Management.
• Oversee daily IT operations and service delivery across all business locations.
• Ensure high availability and performance of networks, servers, cloud services, databases, and business-critical applications.
• Manage endpoint devices, Microsoft technologies, email systems, wireless networks, VPN, firewalls, and security solutions.
• Monitor and maintain IT infrastructure to minimize downtime and operational disruption.
• Enterprise Applications & Business Systems.
• Microsoft Dynamics 365 ERP.
• Point-of-Sale (POS) systems.
• Inventory and Warehouse Management Systems.
• E-commerce and Digital Platforms.
• HR and Payroll Systems.
• Coordinate system upgrades, integrations, testing, and deployment activities.
• Ensure systems effectively support business processes and operational requirements.
• Cybersecurity & Compliance.
• Develop and enforce IT policies, standards, and security procedures.
• Implement cybersecurity measures to protect company data, systems, and customer information.
• Manage backup, disaster recovery, and business continuity plans.
• Conduct periodic security reviews, risk assessments, and vulnerability management activities.
• Ensure compliance with applicable regulatory and corporate requirements.
• Project Management.
• Lead IT projects from planning through implementation and post-launch support.
• Manage system migrations, infrastructure upgrades, software implementations, and business process improvement initiatives.
• Ensure projects are delivered on schedule, within budget, and according to business requirements.
• Coordinate with internal stakeholders and external vendors throughout project lifecycles.
• Vendor & Budget Management.
• Manage relationships with IT vendors, service providers, and technology partners.
• Evaluate and recommend technology solutions and services.
• Negotiate contracts and monitor service-level agreements (SLAs).
• Develop and manage IT budgets while ensuring cost-effective utilization of resources.
• User Support & Service Management.
• Ensure timely and effective IT support for all users.
• Establish service management standards and performance metrics.
• Provide technical leadership for the resolution of complex system and application issues.
• Drive continuous improvement in user experience and IT service quality.
• Business Collaboration.
• Work closely with Retail, Operations, Supply Chain, Finance, HR, Marketing, and other departments to understand business requirements.
• Recommend technology solutions that improve efficiency, customer experience, and operational performance.
• Act as a trusted advisor to business stakeholders on technology-related mattters.
• Skills Experience Qualification.
• Bachelor's Degree in Computer Science, Information Technology, Information Systems, or a related discipline.
• Minimum 8+ years of IT experience, including leadership or management responsibilities.
• Ability to communicate effectively in both English and Thai, with strong verbal and written proficiency.
• Experience supporting multi-site retail, F&B, hospitality, or consumer-facing businesses is highly preferred.
• Microsoft Dynamics 365 ERP.
• Point-of-Sale (POS) systems.
• Customer Relationship Management (CRM).
• Microsoft Windows Server and Desktop environments.
• Microsoft 365 and Exchange/Outlook.
• SQL Database Administration.
• Active Directory, DNS, DHCP.
• LAN/WAN, Wireless Networks, VPN, Firewalls.
• Cybersecurity technologies and best practices.
• Experience in project management and system implementation.
• Strong vendor management and budgeting experience.
• Knowledge of IT governance, risk management, and business continuity planning.
• Available in short notice is an advantage.

Experience:

1 year required

Skills:

Software Development, Project Management, System Testing, Procurement, Accounting, Teamwork, Scrum, Thai

Job type:

Full-time

• Savills (Thailand) Limited is seeking a proactive and results-driven.
• Junior IT Project Manager.
• to support and lead technology initiatives across our business. This role will be responsible for managing Property Management and Agency CRM application projects, coordinating with stakeholders, vendors, and internal teams to ensure successful project delivery and business adoption.
• The ideal candidate combines strong project management capabilities with business analysis skills and has experience managing enterprise applications throughout the full project lifecycle.
• Lead and coordinate Property Management and Agency CRM system projects from initiation through implementation and post-launch support.
• Assist in defining project scope, objectives, deliverables, timelines, and technical feasibility in collaboration with business stakeholders and IT teams.
• Manage end-to-end project execution, ensuring projects are delivered on time, within scope, and aligned with business objectives.
• Partner with vendors and internal stakeholders to establish project requirements, milestones, and implementation plans.
• Prepare and maintain project documentation, including project plans, status reports, risk registers, and meeting minutes.
• Monitor project progress, identify potential risks or issues, and implement mitigation plans proactively.
• Facilitate project meetings, workshops, and stakeholder communications, providing regular updates on project status and key decisions.
• Develop rollout and change management strategies to support successful adoption of new technologies and business processes.
• Gather and document business requirements, user stories, process flows, and acceptance criteria.
• Serve as a liaison between business users and technical teams, ensuring clear communication and alignment throughout the project lifecycle.
• Support user acceptance testing (UAT), system testing, data migration activities, and training programs.
• Conduct user training sessions, system walkthroughs, and provide post-implementation support when required.
• Thai Nationality only.
• Bachelor's degree in Computer Science, Information Systems, Business Administration, Real Estate, or a related field.
• Minimum.
• 5 years of project management experience.
• in enterprise environments.
• At least.
• 3 years of experience as a Business Analyst.
• or in a similar business-facing role.
• Proven experience managing projects through the complete Software Development Lifecycle (SDLC) or Project Development Lifecycle.
• Strong vendor management and stakeholder management skills, with experience in project scoping, delivery management, and relationship building.
• Hands-on experience in requirements gathering, use case development, testing, data migration, training, and change management.
• Familiarity with project management methodologies, tools, and documentation best practices.
• Excellent analytical, problem-solving, and organizational skills.
• Strong communication and interpersonal skills with the ability to influence and engage stakeholders at all levels.
• Self-motivated, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.
• Positive attitude with a collaborative and proactive approach to teamwork.
• Ability to work effectively under pressure and adapt to changing business requirements.
• Preferred Qualifications.
• Property Management Systems.
• CRM Platforms.
• Procurement Systems.
• Finance & Accounting Applications.
• Human Resources Systems.
• Knowledge of the real estate or property services industry is an advantage.
• PMP, PRINCE2, Agile, Scrum, or related project management certifications are a plus.
• Why Join Savills?.
• Savills is one of the world's leading real estate service providers, with a strong presence across Thailand and internationally. We are committed to delivering innovative solutions, operational excellence, and exceptional client service.
• By joining Savills Thailand, you will have the opportunity to work on impactful technology transformation projects, collaborate with diverse business teams, and contribute to the digital growth of a globally recognized organization.
• Ready to advance your project management career? Apply now and become part of the Savills Thailand team.

Experience:

5 years required

Skills:

User Experience (UX), Google Analytics, Product Owner, Architecture, Firebase, Tableau, Android, UI / UX, Scrum, iOS

Job type:

Full-time

• Take the helm of our flagship digital product and shape the future of retail technology. As the Product Manager for our App, you will drive the product vision, strategy, and execution to integrate diverse services from e-commerce and loyalty programs to digital payments into one seamless, high-performance mobile ecosystem. We believe that delivering exceptional customer experiences starts from within; therefore, you will work in an environment driven by our core values of "Harmony" and "Empathy," collaborating with teams whose well-being and happiness are the foundation of our inno ...
• Define and execute the roadmap for the App. Balance the integration of multiple "mini-apps" or service verticals within a single, cohesive user interface and unified user experience (UX).
• Act as the central hub between Business Stakeholders, UI/UX Designers, iOS/Android Tech Leads, and QA teams. Translate complex business requirements and customer needs into clear, actionable user stories and product specifications.
• Champion the voice of the customer. Utilize deep "Empathy" to understand user pain points, conduct user research, and leverage data analytics to drive product enhancements and feature prioritization.
• Manage the product backlog, lead sprint planning, and ensure the engineering team delivers maximum value in every release cycle. Make critical go/no-go decisions for feature rollouts.
• Define and monitor key product metrics (MAU, DAU, Retention Rate, Conversion, ARPU). Utilize A/B testing and data-driven insights to continuously optimize the Super App's performance and user engagement.
• Extensive experience in architecting or managing App ecosystems, digital wallets, or complex retail-tech platforms. Capable of driving portfolio-level strategies and presenting product roadmaps to Executives.
• Agile/Scrum, User Story Mapping, Wireframing, Backlog Grooming, Sprint Planning.
• Jira, Confluence, Figma, Miro, Trello.
• Google Analytics, Mixpanel, Firebase, Tableau, Amplitude (for user behavior tracking).
• Mobile App Architecture (understanding of micro-frontends/mini-apps), E-commerce, Loyalty Systems, Payment Gateways (Fintech).
• CSPO (Certified Scrum Product Owner) or PSPO (Professional Scrum Product Owner).
• AIPMM Certified Product Manager.
• Certifications in UI/UX principles or Data Analytics.
• All applications will be treated with the strictest confidentiality. If your qualifications and experience align with the requirements of the role, our talent acquisition team will reach out to you directly. In the event that there is not an immediate fit, we will securely retain your profile for consideration against future suitable opportunities.
• https://www.careers-page.com/gosoftthailandcoltd.

Experience:

5 years required

Skills:

Production planning, Project Management, Problem Solving, Architecture, Negotiation, Electronics, Data Entry, Japanese, English

Job type:

Full-time

• Req ID: 133553.
• Remote Position: No.
• Band: 10.
• Region: Asia.
• Country: Thailand.
• State/Province: Chonburi.
• City: Laem Chabang.
• Summary.
• Working with the Director of IT Business Partners, the Manager, IT Business Partner is responsible to lead the strategic alignment between Celestica's business units in Japan and global IT capabilities. This role is a critical driver of business efficiency, growth, and innovation, requiring a strong advisor who can translate business vision into a technology roadmap and manage high-impact projects from ideation to delivery. Acting as a liaison between Celestica's functional areas and the technology team throughout multiple project lifecycles. In addition to acting as an advisor and making recommendations in response to new technology solutions, this individual will assist in the preparation and update of business processes to help improve the efficiencies within the Company. The role requires the ability to review internal processes, technical specifications, projected costs and proposals and provide advice on proposed process improvement projects. The incumbent will at times also be required to work with vendors to prepare detailed Statement of Works for projects and manage such projects through the project lifecycle.
• Detailed Description.
• Able to facilitate and run a detailed requirements gathering workshop with the appropriate business subject matter experts, leverage Design Thinking or other workshop methodologies, in conjunction with business analysis documentation templates.
• Build close relationships with the functional areas the role is responsible for to understand what IT capabilities they need to innovate, grow, improve efficiencies, or address compliance requirements. Facilitate and function as a liaison between business units and IT's development team to design and implement new solutions to meet business requirements.
• Be accountable for the completion of key project activities in collaboration with the IT Project Management Office, internal IT teams and vendors. Able to negotiate with teams, and escalate as required, when project roadblocks are encountered, and project management practices are not being followed. Ensure that applicable project management practices are followed throughout project lifecycles.
• Research current technology and its function within the enterprise and apply specialized technical knowledge to improve business processes. Conduct technical research on system upgrades to determine feasibility, cost, time required, and compatibility with current systems.
• Conduct feasibility studies and perform cost benefit analysis to determine viable solutions for process improvement needs. Analyze and evaluate present and proposed business procedures or problems to define needs for improved processes/systems; prepare detailed flow charts and diagrams improved processes.
• Qualify and help prioritize requirements when there might be constraints around the availability of IT execution resources or budget to enable the process change.
• Participate on hardware and software evaluations related to a proposed solution for the process change and prepare readouts to the business team around the proposed solution.
• Stay informed on new or emerging trends and technologies that provide clear benefits to the organization, business partners, and/or customers.
• Knowledge/Skills/Competencies.
• Demonstrated strength in business analysis - requirements solicitation, documentation and playback.
• Experience in defining requirements and activities for application development as evidenced by previous work-related experience, preferably in a production/manufacturing environment.
• Experience in performing objective analysis and re-engineering of business processes to maximize quality service and cost-effectiveness.
• Demonstrated strength in project management and planning.
• Proactive approach to problems and issues.
• Skill in analysis, problem solving, critical thinking and decision making.
• Understanding of Electronics Manufacturing and Operations (operation terms and concepts), Production planning, Logistics and operational processes.
• Understanding of functional areas such as manufacturing operations, finance, supply chain and quality.
• Knowledge of IT Infrastructure and Architecture is a plus.
• Business or technical writing as evidenced by previous work-related experience.
• Understanding of standard application development design process, and project management tools.
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Proactive self-starter with an 'owner's mindset'.
• Consistently delivers quality work on time, with a strong attention to detail.
• Strong analytical, negotiation and creative problem-solving skills.
• Motivated, methodical, and optimistic.
• Strong ability to communicate ideas both orally and in written form.
• Demonstrated ability to effectively communicate both verbally and in writing in Japanese (e.g. native-level or JLPT N1/N2) and English with both local business stakeholders and global/HQ IT teams.
• Physical Demands.
• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Typical Experience.
• 10+ years' related experience is appropriate for a managerial role that includes project management and strategic partnership.
• Exceptional candidates with a proven track record of strategic IT leadership in the electronics manufacturing sector will be considered, even if the total years of experience is slightly below the target.".
• Typical Education.
• Bachelor's Degree. University degree in one of the following: Computer Science, Business Administration, Commerce, Engineering, or a combination of work experience with education.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Experience:

5 years required

Skills:

Software Development, Project Management, Risk Management, Procurement, Negotiation, Scrum

Job type:

Full-time

• Lead end-to-end project lifecycles for software development, infrastructure upgrades, or digital transformation initiatives.
• Define project scope, allocate resources, manage multi-million baht budgets, and proactively identify and mitigate project risks.
• Facilitate communication between executive stakeholders, Product Owners, and technical teams (Dev, QA, Infra) using appropriate methodologies (Agile, Scrum, or Waterfall).
• Manage vendor relationships, procurement processes, and SLA agreements relevant to the project.
• Provide essential operational and administrative support to the Project Management Office (PMO).
• Track daily project progress, manage complex schedules, organize cross-functional meetings, and prepare comprehensive meeting minutes.
• Maintain centralized project documentation, dashboards, and reporting tools to ensure full transparency for all stakeholders.
• Continuously monitor project performance metrics (KPIs) and implement workflow improvements to increase the efficiency of the software delivery pipeline.
• Highly organized with strong administrative, documentation, and communication skills. Possesses a basic understanding of the Software Development Life Cycle (SDLC) and a strong desire to build a career in IT Project Management.
• Proven experience managing multiple IT projects simultaneously. Strong negotiation, problem-solving, and stakeholder management skills. Proficient in running Agile/Scrum ceremonies and translating business needs into technical roadmaps.
• Demonstrated ability to manage large-scale enterprise projects, programs, or portfolios. Capable of leading PMO strategy, standardizing delivery processes, managing crisis situations, and guiding C-level strategic alignments.
• Agile, Scrum, Kanban, Waterfall, Lean IT, SDLC.
• Jira, Confluence, Microsoft Project, Trello, Asana, Monday.com, Miro.
• Core Competencies.
• Stakeholder Management, Risk Management, Budget Planning, Resource Allocation, Business Analysis.
• PMP (Project Management Professional), PRINCE2 Foundation/Practitioner.
• CSM (Certified ScrumMaster), PSM I/II (Professional Scrum Master), PMI-ACP (Agile Certified Practitioner).
• CAPM (Certified Associate in Project Management), ITIL Foundation.
• All applications will be treated with the strictest confidentiality. If your qualifications and experience align with the requirements of the role, our talent acquisition team will reach out to you directly. In the event that there is not an immediate fit, we will securely retain your profile for consideration against future suitable opportunities.
• https://www.careers-page.com/gosoftthailandcoltd.

Skills:

Full Stack, SAP

Job type:

Full-time

• บริหารและพัฒนาทีม Software Development และ Full Stack Developer ตั้งแต่การวิเคราะห์ ออกแบบ พัฒนา ทดสอบ และส่งมอบระบบ ให้มีคุณภาพ ตรงตามความต้องการของธุรกิจ และเป็นไปตามเป้าหมายขององค์กร.
• กำหนด Technical Direction, Software Architecture, Coding Standard และมาตรฐานการพัฒนาระบบ เพื่อยกระดับคุณภาพของซอฟต์แวร์ รองรับการขยายตัวของธุรกิจ และสามารถบำรุงรักษาระบบได้อย่างมีประสิทธิภาพในระยะยาว.
• ประสานงานกับ PMO, Business User และหน่วยงานที่เกี่ยวข้อง เพื่อรวบรวมความต้องการทางธุ ...
• วางแผนและผลักดันการนำ Artificial Intelligence (AI), Machine Learning, Automation และเทคโนโลยีดิจิทัลสมัยใหม่มาประยุกต์ใช้ เพื่อเพิ่มประสิทธิภาพการดำเนินงาน ยกระดับกระบวนการทำงาน และสนับสนุนการเติบโตขององค์กร.
• กำกับดูแลการให้บริการและการพัฒนาระบบ SAP ในภาพรวม พร้อมประสานงานกับ Gosoft และผู้เกี่ยวข้อง ติดตามผลการให้บริการตาม Service Level Agreement (SLA) วิเคราะห์ปัญหา และสนับสนุนการแก้ไขปัญหาร่วมกับทีม SAP เพื่อให้ระบบมีเสถียรภาพและสามารถรองรับการดำเนินธุรกิจได้อย่างต่อเนื่อง.
• บริหารจัดการโครงสร้างพื้นฐานด้านเทคโนโลยีสารสนเทศ (IT Infrastructure) รวมถึง Cloud Platform, Web Server และระบบ Cyber Security ให้มีความพร้อมใช้งาน มีความมั่นคงปลอดภัย และเป็นไปตามมาตรฐานขององค์กร.
• บริหารโครงการด้านเทคโนโลยีสารสนเทศ พร้อมติดตามความก้าวหน้า ประเมินความเสี่ยง และประสานงานกับทีมงาน ผู้ใช้งาน และผู้ให้บริการภายนอก เพื่อให้โครงการสำเร็จตามแผนงาน งบประมาณ และคุณภาพที่กำหนด.
• งานอื่น ๆ ที่เกี่ยวข้อง.
• ปริญญาตรีหรือสูงกว่า สาขาวิศวกรรมคอมพิวเตอร์ วิทยาการคอมพิวเตอร์ เทคโนโลยีสารสนเทศ หรือสาขาอื่นที่เกี่ยวข้อง.
• มีประสบการณ์ด้าน Software Development หรือ Application Development ไม่น้อยกว่า 5 ปี และมีประสบการณ์บริหารทีมพัฒนาโปรแกรม.
• มีความรู้และความเข้าใจใน Software Development Life Cycle (SDLC) ตั้งแต่การวิเคราะห์ ออกแบบ พัฒนา ทดสอบ และส่งมอบระบบ.
• มีความรู้ด้าน Software Architecture, System Design และ System Integration พร้อมสามารถกำหนดมาตรฐานการพัฒนาระบบและ Coding Standard ได้.
• มีประสบการณ์บริหารทีม Full Stack Developer หรือทีมพัฒนาซอฟต์แวร์ รวมถึงสามารถให้คำแนะนำและพัฒนาศักยภาพของทีมได้.
• มีประสบการณ์ด้าน Project Management และสามารถบริหารโครงการด้วยแนวทาง Waterfall และ/หรือ Agile.
• มีความรู้หรือประสบการณ์ด้าน SAP ในระดับ Functional, Application Support หรือ Service Management จะได้รับการพิจารณาเป็นพิเศษ.
• มีความเข้าใจภาษาโปรแกรมและ Framework ที่หลากหลาย เช่น Java, JavaScript, PHP, Flutter, SQL, JasperReports หรือเทคโนโลยีที่เกี่ยวข้อง พร้อมสามารถเลือกใช้เทคโนโลยีที่เหมาะสมกับลักษณะงาน (Technology Agnostic).
• มีความรู้และสามารถประยุกต์ใช้ Generative AI, Large Language Models (LLMs), Prompt Engineering, AI APIs, Low-code/No-code Platform และเครื่องมือ AI-Assisted Development เช่น GitHub Copilot หรือ Cursor เพื่อเพิ่มประสิทธิภาพการพัฒนาซอฟต์แวร์.
• หากมีความรู้หรือประสบการณ์ด้าน Cyber Security, IT Infrastructure, Cloud Platform (AWS, Azure หรือ GCP), DevOps, CI/CD หรือ Container Technology จะได้รับการพิจารณาเป็นพิเศษ.
• สถานที่ปฏิบัติงานหลัก ซอยวิภาวดีรังสิต 62 (https://www.cpretailink.co.th/).
• สนใจสมัครงาน สามารถสมัครทาง Website http://job.cpall.co.th/ หรือ E-mail: [email protected] (ใส่หัวข้อเป็นตำแหน่งที่สนใจ).

Experience:

5 years required

Skills:

Network Infrastructure, Software Development, Architecture, Automation, Kubernetes, ISO 27001, English

Job type:

Full-time

• opportunities with innovative digital services.
• We are blessed to be operating in ASEAN, where we.
• are able to help one of the world.
• s.
• largest populations of underbanked, the people from some of the poorest.
• provinces who are disregarded by traditional banks.
• So many.
• lives are waiting for our help.
• In 2017, we served over 30 million customers.
• in 6 countries.
• Thailand,.
• Cambodia, Myanmar, Vietnam, Indonesia, Philippines., and processed over 4.
• 5 billion USD.
• This makes us by far the largest fintech company.
• in SE Asia, and growing quickly.
• As a member of our esteemed Engineering team,.
• you will be helping to bring this vision to reality by leveraging the most.
• modern cloud.
• native.
• technologies.
• At Ascend, you will be.
• part of a team who are directly responsible for improving the lives of millions.
• Provide security consultation in a.
• project.
• based environment as.
• well as assisting operational of IT Security components with functional.
• security requirements.
• Track and manage to resolution the.
• closure of security risks including review plans and monitor progress or.
• remedial actions.
• Conduct and perform advanced vulnerability and.
• penetration testing.
• assessments.
• that also require in.
• depth.
• analysis of IT controls applied to network infrastructure, visualized servers,.
• databases, web applications and interfaces and supporting software.
• infrastructure.
• document.
• management, reporting.
• Analysis of technical requirements.
• to design and deliver both Infrastructure and IT Security solutions and.
• Assessment.
• Consults with IT and business.
• leaders to analyses IT security service needs to determine scope and priorities.
• of projects, and to discuss system requirements.
• Provides technical guidance on all.
• systems in place to all levels of Information Technology staff.
• Maintain infrastructure,.
• Application and security architecture documentation and provide support to.
• projects involving enterprise wide applications and supporting hardware.
• Develop security automation.
• test.
• in CI.
• CD pipeline on a Kubernetes based platform, both.
• on premises and on a multi.
• cloud.
• infrastructure.
• AWS and GCP.
• Essential Skills & Prerequisites.
• A positive, can.
• do attitude, who naturally.
• expresses a high degree of empathy to others.
• Bachelor or Master.
• s degree in Computer.
• Engineering, MIS, IT or related field.
• At least 4.
• 5 year experiences in computer security area.
• Have a foundation in good information.
• security practices.
• Functional knowledge of networks,.
• products, Or Software Development Life Cycle.
• Knowledge of E2E security design.
• including network, platform and application.
• Experience in system and.
• applications security management and control.
• Experience in facilitating.
• information security risk assessments.
• Technical writing, documentation.
• development, process mapping, and visual communication skills.
• Professional certificates related.
• to work.
• e.
• g.
• CISSP, CISM, CEH, Sec.
• ISO 27001, PCI DSS or similar general security certification.
• is desirable.
• Good command of English.

Experience:

5 years required

Skills:

Project Management, Problem Solving, Risk Management, Recruitment, Accounting

Job type:

Full-time

• Responsible for availability, incident, problem, change / release, capacity and.
• vendor management for the applications in scope.
• Act as a facilitator and coordinate between various teams like Infrastructure,.
• development team to resolve, analysis of root cause for complex issues and outages.
• Work across multiple application management areas and support teams to ensure.
• high level of support service.
• Ensures essential process / procedures are followed and contribute to defining.
• standards.
• Communicate complex technical issues to business users in a language they.
• understand.
• Follow thru to ensure each problem is resolved according to SLA.
• Manage communication for Major Incidents (SLA breaches, Application Major.
• Incidents, Logistics issue) and responsible for communications with business users,.
• senior management.
• Ensures essential process / procedures are followed and contribute to defining.
• standards.
• Promote effective knowledge management best practices within team and.
• organization.
• Manage and maximize resource within the budget to meet business priority.
• People Management.
• Risk assessment and risk management.
• Coach and mentor team members.
• Lead problem solving and collaboration.
• Lead creativity, risk-taking, and continuous improvements in workflow.
• Bachelor degree or higher in Computer Science, Statistics or Computer Engineering.
• 5 years experience in IT industry and 3 years experience in project management and experience in Banking application is preferable.
• Demonstrate accountability, leadership, independent initiatives and willingness to lead.
• Strong team player with management skills. Flexible and being able to manage time effectively.
• Ability to learn new skills quickly with little supervision and ensuring the detail is of high priority.
• Good communication and interpersonal skills with the ability to communicate well at all levels.
• Ability to handle high stress and pressure situations.
• Strong problem solving.
• Ability to understand the big picture - can step back and understand the context of problems before.
• applying analytical skills to address the issues.
• Good functional knowledge in one or more banking domain i.e. ATM, Credit Card, Retail Banking.
• (deposit, loan, etc.), Wholesale Banking (trade finance or treasury), Financial Accounting.
• หมายเหตุ: ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร.
• Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank's policy.
• Additional Requirements.
• Be a Part of the UOB Family.
• UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
• Apply now and make a Difference.

Experience:

3 years required

Skills:

Analytical Thinking, Project Management, Architecture, Negotiation, Procurement

Job type:

Full-time

Job Description A. IT Infrastructure, Network & Security 1. Supervise daily operations of network, server infrastructure, end-user computing, and IT helpdesk services to ensure system stability and high availability (uptime target 99.5%). 2.Implement and maintain IT cloud infrastructure (Microsoft 365, Azure/AWS) and hybrid environment in line with company architecture standards. 3.Plan, analyze, implement, monitor and continuously improve IT user control, access management, endpoint security and basic cybersecurity measures. 4.Implement and enforce security of the network, data, s ...

Experience:

5 years required

Skills:

Thai

Job type:

Full-time

• Graduate from work-related School/University.
• Experience as an IT Manager in a complex role is preferable.
• Preferably, at least four years of experience in the hotel industry.
• Deep knowledge in computer hardware, software, databases, and networking.
• Extensive experience in systems design, analysis, and project implementation, including central reservation systems, back office modules, and interfaces.
• Note: Complex Role & Responsibilities (Anantara Riverside Bangkok Resort and Avani+ Riverside Bangkok Hotel).
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Skills:

SAP

Job type:

Full-time

• บริหารและดูแลทีมพัฒนาระบบในการออกแบบ พัฒนา ทดสอบ และ Deploy ระบบงานต่าง ๆ ให้ตรงตาม Business Requirement.
• คัดเลือกและบริหารโครงการพัฒนาระบบ (IT Projects) ให้สอดคล้องกับความต้องการของหน่วยงาน พร้อมนำ Project Management Framework มาใช้เพื่อเพิ่มประสิทธิภาพการส่งมอบงาน.
• บริหารโครงการ IT มูลค่า 2-5 ล้านบาท ตั้งแต่กระบวนการจัดซื้อจัดจ้าง การคัดเลือกผู้รับเหมา จนถึงการติดตามผลการดำเนินงาน.
• ดูแลงาน Integration Systems ระหว่างระบบภายในและภายนอก รวมถึงการประสานงานกับที่ปรึกษาและ Vendor.
• บริหารและพัฒนาระบบที่เกี่ยวข้อง เช่น SAP ERP, CRM, Workflow Automation, Cloud Technology และ Digital Transformation.
• ด้าน Technology & Innovation.
• กำหนดและบริหาร IT Roadmap ระยะ 5 ปี เพื่อวางทิศทางการนำเทคโนโลยีมาใช้สนับสนุนการเติบโตของธุรกิจ.
• จัดทำ Community of Practice และช่องทาง Knowledge Management เพื่อ Update เทคโนโลยีให้กับบุคลากรในทีมอย่างต่อเนื่อง.
• ศึกษาและประเมินเทคโนโลยีใหม่ ๆ เพื่อนำมาประยุกต์ใช้ในกระบวนการผลิตและ Supply Chain.
• ด้าน Management & Strategy.
• เสนอและกำหนด IT Framework เพื่อให้กระบวนการทำงานของฝ่าย IT มีมาตรฐานและรูปแบบที่ชัดเจน.
• ร่วมกำหนดกลยุทธ์และวางแผนงานประจำปีของฝ่าย IT ร่วมกับผู้บริหาร.
• บริหาร Software Licenses และวางแผน Capacity Management รองรับการขยายตัวของผู้ใช้งาน.
• กำหนดสิทธิ์การเข้าถึงข้อมูล (Access Control) ตามโครงสร้างองค์กรและนโยบาย Security.
• ด้านการพัฒนาทีมงาน.
• วาง Training Roadmap และถ่ายทอดความรู้เพื่อเพิ่มทักษะและ Productivity ของทีม Developer.
• บริหารและรักษาบุคลากรในทีม พร้อมติดตาม Turnover เพื่อวางแผนสร้างความผูกพันและความก้าวหน้าในสายอาชีพ.
• ปริญญาโท สาขาวิทยาการคอมพิวเตอร์ วิศวกรรมซอฟต์แวร์ บริหารธุรกิจ (MIS) หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์อย่างน้อย 5 ปี ในการบริหารโครงการพัฒนาระบบและนำทีม Developer.
• มีประสบการณ์ด้าน SAP ERP, CRM, Workflow Automation, Cloud Technology และ Digital Transformation.
• มีประสบการณ์บริหารจัดซื้อจัดจ้างโครงการ IT มูลค่า 2-5 ล้านบาท.
• มีความรู้ด้านอุตสาหกรรมการผลิตและ Supply Chain.
• มีประสบการณ์ด้าน System Integration และการทำงานร่วมกับที่ปรึกษาและ Vendor.
• มีทักษะด้าน Project Management และสามารถนำ Framework มาปรับใช้ได้จริง.
• มีความสามารถในการวิเคราะห์ปัญหาเชิงระบบและเสนอแนวทางแก้ไขได้อย่างมีประสิทธิภาพ.
• มีภาวะผู้นำ สามารถสื่อสาร ประสานงาน และนำทีมให้ทำงานร่วมกันได้อย่างมีประสิทธิผล.
• สามารถสื่อสารภาษาอังกฤษได้ดี (อ่าน เขียน พูด).
• มีความสามารถในการปรับตัวและผลักดันองค์กรให้รับเทคโนโลยีใหม่ได้อย่างเป็นรูปธรรม.
• ประกันกลุ่ม.
• กองทุนสำรองเลี้ยงชีพ.
• ตรวจสุขภาพประจำปี.

Experience:

8 years required

Skills:

Project Management

Job type:

Full-time

• Own end-to-end incident and request ticket management, including support and escalation processes, working with regional application teams and local IT to resolve issues promptly.
• Ensure high performance across all service processes through accurate reporting, trend analysis and continuous improvement activities.
• Take ownership of major incidents alongside the Major Incident Manager, coordinating resolving parties, communicating with stakeholders and conducting post-incident rev ...
• Monitor, control and support service delivery by ensuring systems, methodologies and procedures are in place. Define and report on key metrics and KPIs.
• Be accountable for service quality and performance, ensuring future demand from growth and projects is factored into capacity plans.
• Proactively identify recurring issues and improvement opportunities, driving service improvement plans through to completion to maintain high user satisfaction.
• Project Delivery.
• Act as in-country delivery manager for infrastructure projects, including new site establishment, renovation and relocation.
• Coordinate with internal and third-party teams to ensure projects are delivered on scope, on time and within budget.
• Advise on vendor quotations, budgets and alternative solutions for infrastructure initiatives in line with global and regional standards.
• Assess the service impact of upcoming projects, working with project teams to minimize disruption and ensure operational readiness before, during and after delivery.
• Act as the local point of contact between global/regional project teams and local business stakeholders, ensuring clear communication and alignment throughout the project lifecycle.
• Budgetary and Performance.
• Manage and monitor the market's service delivery budget for infrastructure and service management, ensuring spending is tracked, justified and aligned with business priorities.
• Identify cost-effective opportunities to protect and improve services, working with internal and third-party teams to follow through on agreed actions.
• Provide inputs to regional Tech team to support regional budgetary planning and performance reporting.
• Governance, Security and Compliance.
• Lead the remediation of security risks identified by internal and external parties, communicating potential risks to local business management and escalating as needed.
• Coordinate data protection awareness initiatives with local business management to strengthen security culture.
• Review change execution and results impacting the market, understand the impact of failed changes and suggest improvements to avoid unnecessary business disruption.
• Respond to auditor requests for service delivery information during internal and external audits, and follow up on findings in a timely manner.
• Manage and maintain IT hardware and software asset inventory, ensuring records are accurate and up to date.
• Establish and enforce asset management controls, including tracking, regular audits and incident procedures to prevent loss and ensure timely investigation and resolution when asset discrepancies occur.
• Stakeholder Management.
• Build and maintain relationships with internal users and business stakeholders to discuss service levels and identify improvement opportunities.
• Liaise with internal and external delivery and support partners to ensure the health of local and regional applications and provide timely support.
• You Are Energised By.
• Partnering closely with business stakeholders across the organization and working in a highly collaborative environment.
• Exploring new technology, AI and data to improve IT service management processes and standards.
• Being part of a culture that values listening, co-creation, inclusiveness, user-centricity and agility in designing solutions.
• Having the opportunity to drive value in areas where you excel, with the support to grow and be at your best.
• What You Will Bring.
• At least 8 years of hands-on experience in service delivery management, covering production infrastructure and application support, within a multinational or retail environment is preferable.
• Degree in Computer Engineering, Computer Science, Information Technology or a related technical discipline.
• ITIL Foundation certified (Intermediate or Expert level preferred). PMP certification is a plus.
• Solid experience across the IT Service Management lifecycle, including Service Strategy, Service Design, Service Operation (Incident, Problem and Change Management) and Continual Service Improvement.
• Working knowledge of end user devices, network, server, access points, video conferencing and security technologies, with an interest in following evolving technology trends.
• Proven ability to manage IT services, projects, vendors and budgets in parallel, balancing competing priorities and delivering results under pressure.
• Practical, solutions-oriented approach to problem-solving with a proactive and positive "can-do" attitude.
• Organized, self-motivated and adaptable, with the confidence to work independently, the drive to learn quickly, and a flexible approach to working hours to meet business needs.
• Knowledge or experience in data protection and DPO responsibilities is an advantage.
• Experience managing vendors and budgets.
• What Chanel can offer you.
• Immerse yourself in the heritage, creativity, and evolution of one of the world's most iconic luxury brands.
• Collaborate with diverse teams and leaders across functions, markets, and regions.
• Be part of an inclusive culture that values innovation, entrepreneurship, and leadership.
• Access world-class development opportunities, resources, and support to accelerate your growth and impact.
• _At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel._.

Experience:

5 years required

Skills:

Project Management

Job type:

Full-time

• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Ensure that all projects are delivered on-time, within scope and within budget.
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Ensure resource availability and allocation.
• Develop a detailed project plan to monitor and track progress.
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.
• Measure project performance using appropriate tools and techniques.
• Report and escalate to management as needed.
• Manage the relationship with all stakeholders.
• Perform risk management to minimize project risks.
• Establish and maintain relationships with third parties/vendors.
• Create and maintain comprehensive project documentation.
• Meet with vendor to take detailed ordering briefs and clarify specific requirements of each project.
• Delegate project tasks based on junior staff members' individual strengths, skill sets and experience levels.
• Track project performance, specifically to analyze the successful completion of short and long-term goals.
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis.
• Develop comprehensive project plans to be shared with stakeholder as well as other staff members.
• Use and continually develop leadership skills.
• Attend conferences and training as required to maintain proficiency.
• Perform other related duties as assigned.
• Develop spreadsheets, diagrams and process maps to document needsJob Qualification.
• Have experience in project management is advantage.
• Excellence in Analytical thinking and Problem-solving skill.
• Excellence in communication both English and Thai, Writing and Speaking, Listening.
• Strong understanding of Hardware/Software delivery project, Project Management or Agile project management,.
• Project Management Professional (PMP) certification is a plus.

Experience:

5 years required

Skills:

Analytical Thinking, Project Management, Architecture, Negotiation, Procurement

Job type:

Full-time

• Project Planning & Management.
• Lead and manage end-to-end project lifecycle from initiation, planning, execution, monitoring, to closure.
• Develop project plans, scope, schedules, milestones, work breakdown structure (WBS), resource planning, and budget estimations.
• Monitor project progress, manage risks and issues, and ensure timely escalation and mitigation.
• Support PMO in portfolio reporting, process improvement, and governance activities.
• Ensure changes (CR) are properly evaluated, approved, and documented.
• Maintain high standards of documentation including project charter, BRD, SRS, test plan, UAT results, and closure reports.
• Stakeholder & Communication Management.
• Coordinate with business users, IT teams, vendors, and external partners to ensure smooth project execution.
• Facilitate project meetings, steering committees, and workshops.
• Prepare regular project status reports for management and relevant stakeholders.
• Manage expectations and ensure alignment among all parties.
• Vendor & Budget Management.
• Manage end-to-end vendor engagement including RFP, TOR, evaluation, negotiation, contract review, and performance monitoring.
• Track and control project budget, invoices, and cost control against approved budgets.
• Governance, Compliance & Quality.
• Ensure all project activities comply with internal IT governance, security standards, audit requirements, and regulatory guidelines (e.g., Bank of Thailand).
• Ensure proper quality management, testing processes, and deliverables acceptance.
• Follow SDLC, Agile/Scrum, and PMO frameworks as required.
• Support audit, regulatory reviews, and compliance assessments related to responsible projects.
• Technical Coordination.
• Work closely with technical teams (system engineers, developers, infrastructure, network, security, QA) to ensure solution feasibility and readiness.
• Understand high-level technical architecture, integration, data flow, and dependency impacts.
• Support troubleshooting and issue resolution during development, testing, and rollout.
• Bachelor's or Master's Degree in Information Technology, Computer Engineering, Computer Science, Business Administration, or related fields.
• Strong understanding of project management methodologies: Agile/Scrum, SDLC.
• Good knowledge of IT concepts: SDLC, application development, API integration, databases, cloud services, infrastructure, cybersecurity, design thinking.
• Excellent presentation, communication, and stakeholder management skills.
• Strong analytical thinking, problem-solving, negotiation, and decision-making.
• Ability to work under pressure, multitask, and manage multiple concurrent projects.
• Good command of English (written and spoken).
• Experience.
• Minimum 5-7 years of experience in IT project management or equivalent roles.
• Track record in delivering medium to large-scale IT projects.
• Experience coordinating with cross-functional teams and external vendors.
• Experience managing project budgets, procurement, vendor contracts, and resource planning.
• Experience using project management and collaboration tools such as: Jira, MS Project, Miro.
• Experience in Banking, Financial Services, FinTech, or regulated industries is a strong advantage.
• Knowledge of IT governance, IT security, audit processes, outsourcing, and regulatory compliance is a plus.
• Certifications such as PMP, PMI-ACP (for Agile environments), PRINCE2, Scrum Master, or ITIL are advantageous.