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Skills:
Customer Relationship Management (CRM)
Job type:
Full-time
Salary:
negotiable
- บริหารทีมตรวจรับและส่งมอบให้เป็นไปตามมาตรฐานของบริษัท.
- กำกับดูแลกระบวนการนัดหมาย ตรวจรับบ้าน/ห้องชุดและส่งมอบ ให้เป็นไปตามแผนการโอน.
- กำหนดและควบคุม SLA ตั้งแต่การแจ้ง Defect จนถึงการแก้ไขแล้วเสร็จ.
- ติดตามและประสานงานการแก้ไข Defect ร่วมกับฝ่ายโครงการและฝ่ายก่อสร้าง.
- พัฒนากระบวนการ Customer Journey ตั้งแต่ก่อนตรวจรับ ระหว่างส่งมอบ และหลังการโอน.
- ให้คำปรึกษาและตัดสินใจ ให้กับทีมงานเรื่อง ด้านสินเชื่อ ด้านตรวจรับมอบ ด้านโอนกรรมสิทธิ์ ด้านงานซ่อมในระยะรับประกัน และด้านงานซ่อมหลังหมดประกัน.
- วางแผนพัฒนา และปรับปรุง การรับเรื่องดูแลลูกค้าในช่องทางต่างๆ Call Center, Line OA, Web Chat.
- ปริญญาตรีขึ้นไป สาขาบริหารธุรกิจ การตลาด อสังหาริมทรัพย์ หรือสาขาที่เกี่ยวข้อง.
- มีประสบการณ์ 5-8 ปีขึ้นไป ในธุรกิจอสังหาริมทรัพย์ โดยเฉพาะด้าน After Sales / Customer Service / CRM.
- มีประสบการณ์บริหารทีมในระดับ Manager หรือ Department Manager อย่างน้อย 3-5 ปีขึ้นไป.
- มีความเข้าใจกระบวนการสินเชื่อบ้าน/คอนโด การโอนกรรมสิทธิ์ และการส่งมอบอสังหาริมทรัพย์.
- มีความเข้าใจกระบวนการ ตรวจรับบ้าน/ห้องชุด การส่งมอบ และการติดตามแก้ไข Defect.
Experience:
1 year required
Skills:
Vietnamese
Job type:
Full-time
Salary:
negotiable
- Working location: 240 Hau Giang, Binh Tay ward, HCM city.
- Working time: Monday - Friday (05 days/week, from 7:30 to 16:00).
- Chủ đầu tư (dự án khu dân cư, nhà máy, khu công nghiệp, đô thị mới). | Project owners/developers (residential developments, manufacturing plants, industrial parks, new urban developments, etc.).
- Đơn vị tư vấn thiết kế hệ thống cấp thoát nước. | Water supply and drainage system design consulting firms.
- Nhà thầu thi công cơ điện, hạ tầng kỹ thuật. | MEP (Mechanical, Electrical & Plumbing) and infrastructure contractors.
- Công ty cấp thoát nước, Trung tâm Nước sạch & VSMTNT. | Water supply and drainage companies, Clean Water & Rural Environmental Sanitation Centers.
- Tư vấn giải pháp sử dụng sản phẩm ống và phụ tùng ống nhựa phù hợp với từng loại công trình (cấp nước sinh hoạt, dẫn nước tưới tiêu, thoát nước mưa - nước thải), chính sách bán hàng và bảo hành, lựa chọn sản phẩm, kết nối lắp đặt, vận chuyển bảo quản sản phẩm. | Provide technical consultation on suitable plastic pipe and fitting solutions for various construction projects (domestic water supply, irrigation systems, stormwater and wastewater drainage, etc.), including sales and warranty policies, product selection, installation connections, transportation, and product storage requirements.
- Đọc hiểu bản vẽ kỹ thuật, dự toán và phối hợp với nhóm nội bộ để lập báo giá, đề xuất kỹ thuật, hồ sơ chào thầu. | Interpret technical drawings and cost estimates, and collaborate with internal teams to prepare quotations, technical proposals, and tender documents.
- Thực hiện dịch vụ trước và sau bán hàng: cung cấp hồ sơ tài liệu (hồ sơ năng lực, phiếu kiểm tra thử nghiệm, chứng nhận hợp chuẩn, hợp quy.), mẫu ống, thiết bị kết nối ống. | Deliver pre-sales and after-sales services, including providing documentation (company profile, testing reports, certificates of conformity and compliance, etc.), pipe samples, and pipe connection equipment.
- Theo dõi tiến độ dự án từ giai đoạn thiết kế - đấu thầu - triển khai - nghiệm thu. | Monitor project progress throughout the design, tendering, execution, and project acceptance stages.
- Hỗ trợ, tư vấn kỹ thuật cho khách hàng trong quá trình lắp đặt, thi công sản phẩm. | Provide technical support and consultation to customers during product installation and construction.
- Thực hiện các hoạt động chăm sóc khách hàng định kỳ, phát sinh: thăm hỏi, tặng quà | Conduct regular and ad-hoc customer relationship management activities, including customer visits and appreciation programs.
- Thực hiện ghi nhận và phối hợp xử lý các yêu cầu, khiếu nại khách hàng. | Record, coordinate, and support the resolution of customer requests and complaints.
- Thực hiện thu thập thông tin thị trường, các hoạt động nổi bật, chính sách và sản phẩm mới của thương hiệu cùng ngành. | Collect market intelligence on industry activities, competitor initiatives, policies, and new product launches.
- Báo cáo định kỳ về tình hình dự án, khách hàng, đối thủ và xu hướng vật tư trong ngành. | Prepare periodic reports on project status, customer developments, competitor activities, and industry material trends.
- Tốt nghiệp Cao đẳng/Đại học chuyên ngành Kỹ thuật Xây dựng, Xây dựng Dân dụng, Kinh tế xây dựng, hoặc các ngành liên quan. | College or Bachelor's degree in Civil Engineering, Construction Engineering, Construction Economics, or related fields.
- Ngoại ngữ: Tiếng Anh giao tiếp trôi chảy, tương đương IELTS 5.0/ Toeic 600. | English proficiency with effective communication skills, equivalent to IELTS 5.0 or TOEIC 600.
- Có kinh nghiệm trong công việc tương tự ít nhất 1 năm. | Minimum 1 year of experience in a similar role.
- Thành thạo MS Office (Excel, PowerPoint), AutoCAD cơ bản là lợi thế. | Proficient in MS Office applications (Excel, PowerPoint); basic AutoCAD knowledge is an advantage.
- Chủ động, năng động sáng tạo trong công việc. | Proactive, dynamic, and creative in the workplace.
- Hiểu biết về thị trường ngành nhựa, sản phẩm của Công ty, đã có kinh nghiệm thu thập dữ liệu về đối thủ trong ngành. | Good understanding of the plastics industry and the Company's products, with experience in gathering competitor intelligence and market data.
- Ưu tiên biết sử dụng CRM hoặc phần mềm quản lý dự án. | Experience using CRM systems or project management software is preferred.
- Có thể đi công tác các tỉnh. | Willingness to travel domestically as required.
- Làm việc 5 ngày/1 tuần từ T2 - T6 (7g30 - 16g00). | Working 5 days per week, Monday to Friday (7:30 AM - 4:00 PM).
- Thưởng Lễ, Tết, thưởng 2 lần/năm | Holiday and Lunar New Year bonuses, plus performance bonuses twice per year.
- Phúc lợi khác: Bồi dưỡng ăn giữa ca, nghỉ phép, đồng phục | Additional benefits include meal allowance, annual leave, uniforms, and other welfare programs.
- Được đào tạo để nâng cao trình độ chuyên môn. | Opportunities for training and professional development to enhance technical expertise.
Skills:
Quality Assurance, Assurance
Job type:
Full-time
Salary:
negotiable
- 3 position.
- according to material of automotive fields.
- Mobility Quality Promotion (Chemical Engineering).
- Manage quality activities related to automotive materials and parts for Thailand and the Asia region.
- Communicate and coordinate with regional teams in English.
- MICF (Material Inspection Control Function).
- CPQA (Critical Process Quality Assurance).
- FMA (Failure Mode Analysis).
- Preferred Major.
- Chemical Engineering (highest priority).
- Mobility Quality Promotion (Automotive / Mechanical Engineering).
- Promote quality assurance for new vehicle development across Asia.
- Conduct vehicle quality audits from the planning stage through Start of Production (SOP).
- Collaborate with Design, Production, QA, and QC teams to identify quality concerns and implement effective solutions.
- Support new vehicle projects to achieve quality targets.
- Preferred Major.
- Automotive and Mechanical Engineering (highest priority).
- Service part development (IE, Automotive and Mechanical).
- Support New Business of competitive service part engineer development.
- Marketing, Benchmarking, Negotiation with supplier, develop and source competitive.
- Co-work with sale-planning in Asia, expand in region.
- Preferred Major.
- Industrial / Automotive / Mechanical Engineering.
- Bachelor's or master degree in Automotive, Chemical, Mechanical or Industrial Engineering. (Prioritize approach by Major in description).
- New grads are welcome.
- GPAX more than 2.5.
- TOEIC more than 600 is a must.
- Able to work effectively with international colleagues and cross-functional teams.
Experience:
3 years required
Skills:
Civil Engineering
Job type:
Full-time
Salary:
negotiable
- ให้บริการและคำปรึกษาเชิงเทคนิคแก่ลูกค้าในพื้นที่ภาคอีสานและประเทศลาว.
- สนับสนุนทีมขายในการดูแลลูกค้ากลุ่มโรงหล่อปูนผง ถุง ตราช้าง เพื่อสร้างความมั่นใจในคุณภาพสินค้าและการใช้งาน.
- เข้าพบลูกค้าหน้างาน วิเคราะห์ปัญหา และเสนอแนวทางแก้ไขได้อย่างรวดเร็วและเหมาะสม.
- ช่วยยกระดับมาตรฐานการทำงานและคุณภาพการผลิตสินค้าของลูกค้าให้เป็นไปตามข้อกำหนด.
- ประสานงานร่วมกับทีมขาย ทีมเทคนิค และหน่วยงานที่เกี่ยวข้อง เพื่อพัฒนาแนวทางการให้บริการลูกค้าอย่างต่อเนื่อง.
- สนับสนุนการสร้าง New Solution หรือกิจกรรมเชิงเทคนิคใหม่ ๆ ที่ช่วยเพิ่มคุณค่าให้กับลูกค้า.
- จบการศึกษาในระดับปริญญาตรีขึ้นไป ในสาขาวิศวกรรมโยธา (GPA 2.70 ขึ้นไปในระดับปริญญาตรี และ GPA 3.30 ขึ้นไปในระดับปริญญาโท).
- มีทักษะภาษาอังกฤษในระดับดี TOEIC 550 ขึ้นไป หรือระดับภาษาอังกฤษ Level B1 ขึ้นไป (หากไม่มีคะแนนภาษาสามารถดำเนินการสอบภายหลังได้).
- มีความรู้ด้านวัสดุก่อสร้าง โดยเฉพาะการใช้งานปูนซีเมนต์ในงานก่อสร้างหรืองานผลิต สามารถให้คำแนะนำเชิงเทคนิคแก่ลูกค้า เช่น ผู้บริหาร ผู้รับเหมา วิศวกรหน้างาน หรือเจ้าของโครงการ.
- มีทักษะในการวิเคราะห์ปัญหาหน้างาน และสามารถเสนอแนวทางแก้ไขได้ดี.
- มีทักษะการสื่อสารและการนำเสนอ ทั้งในมุมเทคนิคและเชิงธุรกิจ.
- สามารถเดินทางไปปฏิบัติงานในพื้นที่ๆได้รับมอบหมายได้ (เดินทางต่างจังหวัด 15-20 วัน).
- สามารถขับรถยนต์ได้ และมีใบอนุญาตขับขี่รถยนต์ที่ยังไม่หมดอายุ.
Experience:
15 years required
Skills:
Electrical Engineering, Business Development
Job type:
Full-time
Salary:
negotiable
- Develop and implement effective service strategies and profitable service business models aligned with evolving market needs.
- Generate profitable service revenue through annual maintenance contracts, spare parts sales, labour services, and warranty management.
- Identify and develop new markets for after-sales and service business.
- Support Marketing in launching new equipment by ensuring technical readiness and service capability.
- Customer Support & Operational Excellence.
- Ensure customer calls are responded to and resolved within agreed SLAs.
- Deliver high-quality, prompt service through internal teams, service franchisees, or distributors, ensuring customer satisfaction.
- Ensure proper warranty administration and claims management while keeping warranty costs under control.
- Team & Vendor Management.
- Lead, coach, and develop the TCS team and third-party service providers to ensure high performance.
- Maintain strong relationships with service providers and ensure decent ROI to support retention.
- Regularly review TCS and Sales team performance to resolve operational issues.
- Process & Performance Management.
- Develop and implement effective systems for field service, service support, warranty management, claims management, TCS administration, spare parts management, spare parts pricing, and service reporting.
- Coordinate with Supply Chain to maintain optimal spare parts inventory for service providers and technicians.
- Maintain operational costs within agreed budgets.
- Ensure the team follows all safety processes, SOPs, and PPE requirements, with the objective of achieving zero accidents.
- Bachelor's degree in mechanical or electrical engineering (B.E.). A postgraduate qualification in Management is an advantage.
- 12 to 15 years of progressive experience in technical service or after-sales support, ideally in capital equipment, automotive, engineering equipment, air conditioning/refrigeration, electro-mechanical equipment, hygiene solutions, or industrial/cleaning systems.
- Experience in managing after-sales service, service business development, field call management, third-party management, team management, service selling, and customer-focused operations.
- Proven experience in service business development, team management, and third-party/vendor management.
- Strong customer orientation, problem-solving, and interpersonal skills.
- Experience in service selling and revenue generation is an advantage.
- Team player with strong leadership ability, patience, and a focus on operational excellence.
- Competitive salary and bonuses.
- Competitive health + wellness benefit plan.
- Continuous professional development with many opportunities for growth.
- Provident fund.
- Hybrid work arrangement.
- We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.
- This is a fantastic opportunity to build your career with a company who are experiencing rapid growth.
- At Diversey - a Solenis Company, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.
Experience:
5 years required
Skills:
Product Development, Project Management, HACCP, GMP, English, Thai
Job type:
Full-time
Salary:
negotiable
- Strategic Food Product Development: Lead and drive the development of innovative food products (e.g., Ready-to-Eat, Frozen Food, Sauces, and Savory Products) to support business growth, matching consumer trends and marketing strategies.
- Trial & Scale-Up Management: Oversee and approve experimental designs and food trials across all stages Lab Scale, Pilot Scale, and Commercial Production ensuring seamless technology transfer to the factory floor without compromising taste and texture.
- Shelf-Life & Food Safety Evaluation: Supervise stability testing, sensory evaluation ...
- Cost & BOM Optimization: Verify and approve the accuracy of Bill of Materials (BOMs) regarding ingredients, yield, and raw material costs to maximize product margins.
- Regulatory Compliance & Documentation: Ensure all formulations, ingredients, and food additives strictly comply with Thai FDA regulations and international food laws. Overlook documentation for product registration and third-party certifications.
- Supply Chain & OEM Collaboration: Support production sites and external partners (Domestic & International Food OEMs) during capacity expansion, troubleshooting technical issues to maintain product consistency.
- Quality Standards: Implement and uphold stringent quality systems (ISO 22000, GMP, HACCP, BRC, FSSC 22000) within the R&D processes.
- People Leadership: Supervise, coach, and evaluate the food R&D team members. Allocate resources and manage project timelines efficiently to deliver results on time.
- Bachelor's or Master's Degree in Food Science, Food Technology, Food Engineering, Product Development, or other related scientific fields.
- Minimum of 5-10 years of experience in the food manufacturing industry, with at least.
- 3-5 years in a supervisory or management role within a Food R&D function.
- Direct experience in Food Safety & Quality Management Systems (ISO 22000, HACCP, GMP, BRC, or FSSC 22000) in food manufacturing is mandatory.
- Strategic Food Product Development: Lead and drive the development of innovative food products (e.g., Ready-to-Eat, Frozen Food, Sauces, and Savory Products) to support business growth, matching consumer trends and marketing strategies.
- In-depth knowledge of food chemistry, preservation techniques (thermal processing/freezing), sensory evaluation, and shelf-life determination.
- Strong understanding of food costing structures, production yield, and Bill of Materials (BOM) management.
- Solid knowledge of Thai FDA regulations and international food laws.
- Excellent capability to translate culinary recipes into scalable industrial products.
- Proven project management skills with the ability to control timelines and budgets.
- Strong technical troubleshooting and critical decision-making skills during commercial scale-ups.
- Proven leadership with the ability to coach and develop a high-performing team.
- Good command of written and spoken English for international supplier and OEM communication.
Skills:
English, German
Job type:
Full-time
Salary:
negotiable
- Ensure stable, secure, and compliant delivery of IT services in Deutsche Bank Thailand, acting as the key interface between local business/operations users, regional/global technology teams, and external vendors. Ensure alignment of technology services with business requirements and regulatory expectations while maintaining strong operational controls and service performance.
- A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That ...
- Corporate Group Insurance - premium borne by company.
- Provident Fund Scheme - employer & employee contributions.
- Annual health checkup - cost borne by company (once a year; conditions apply).
- Flexible Work Arrangements - various ways to work, to fit employees' needs.
- EAP - free and confidential counseling, online work-life resources.
- Employee networks - Diversity, volunteering, - various activities to participate.
- Primary caregiver & non primary caregiver leave - more than statutory requirement.
- Service Operations & Delivery.
- Manage day-to-day IT operations (Incident, Problem, Change) to ensure service stability, availability, and minimal business disruption.
- Infrastructure & End User Services Oversight.
- Oversee end-user computing and core infrastructure services to ensure reliability and alignment with business needs.
- Stakeholder & Vendor Management.
- Act as the primary contact for business stakeholders; manage vendors and ensure service delivery meets agreed SLAs and expectations.
- Business Alignment & Regulatory Support.
- Ensure alignment between business requirements and available technology services, ensuring solutions meet operational needs. Monitor and assess regulatory requirements and identifying potential impacts to technology services.
- Risk, Controls, Cybersecurity & Resilience.
- Ensure adherence to DB technology standards, ISMS controls, cybersecurity requirements, and local regulations. Support audits, remediation activities, and contribute to Disaster Recovery (DR) and Business Continuity Planning (BCP).
- Service Governance & Continuous Improvement.
- Monitor SLAs/OLAs, analyze service metrics, and drive continuous improvement and operational efficiency.
- IT Asset Lifecycle & Capacity Management.
- Support capacity planning and lifecycle management of IT assets, including refresh, utilization tracking, and decommissioning.
- Vendor Cost & Performance Monitoring.
- Monitor vendor performance and associated costs to ensure alignment with agreed scope, SLAs, and budget expectations.
- Reporting & Management Communication.
- Provide regular reporting on service performance, risks, and KPIs; deliver clear updates to management forums.
- Bachelor's degree in Computer Science, Information Technology, or a related discipline; relevant professional certifications preferred.
- At least 10 years of relevant experience in IT operations or infrastructure, preferably within international financial institutions or the banking industry.
- Fluent in English (both written and spoken).
- Strong understanding of ITIL processes (Incident, Problem, Change, Service Management).
- Proven ability in stakeholder engagement and vendor management.
- Knowledge of IT risk, controls, cybersecurity practices, and regulatory compliance frameworks.
- Exposure to IT infrastructure lifecycle management and service governance practices.
- Flexible working to assist you balance your personal priorities.
- Coaching and support from experts in your team.
- A culture of continuous learning to aid progression.
- A range of flexible benefits that you can tailor to suit your needs.
- Training and development to help you excel in your career.
- Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.
- Deutsche Bank & Diversity.
- We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
- Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
- We welcome applications from all people and promote a positive, fair and inclusive work environment.
Experience:
5 years required
Skills:
Analytical Thinking, Project Management, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
- Lead and train a team of customer service representatives and support specialists.
- Identify common customer pain points and collaborate with the development team for application enhancements.
- Develop and implement customer service policies to improve user experience.
- Ensure timely and effective resolution of customer concerns.
- Monitor team performance and provide feedback for improvement.
- Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
- Handle escalated issues and complex customer concerns efficiently.
- Bachelors degree or Masters degree in S/E commerce, Business management, International Business, Marketing and Project Management.
- Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
- Minimum 3 years in e-commerce platform is a plus.
- Strong background or experiences in business planning, managing the business commercial deals.
- Strong entrepreneurial mindset.
- Proven critical and analytical thinking skill.
- Communication skill with excellent English proficiency.
- Negotiation and persuasion skill.
- Excellent organization skill.
- Impeccable presentation and interpersonal skill.
Experience:
12 years required
Skills:
Project Management, Recruitment
Job type:
Full-time
Salary:
negotiable
- Samut Prakan, Samut Prakan, Thailand.
- R0137075.
- HITACHI ENERGY (THAILAND) LIMITED.
- Human Resources.
- Full time.
- No.
- The HR Business Partner acts as a strategic partner to Service Business in Thailand, Singapore, Malaysia and Indonesia supporting all HR business partnering activities in the local service units. In addition, the role leads and drives HR initiatives, transformation projects, and workforce programs across Service Business Units covering four Local Service Units (LSUs), contributing to the achievement of business objectives within a matrix organization. The role holder will work closely with LSU management team, local country HRs and HR Centers of Expertise (CoEs) to deliver people strategies, organizational effectiveness, talent management, employee engagement, and change management initiatives while ensuring compliance with local labor laws and company policies.
- HR Business Partnering.
- Serve as the primary HR partner for business leaders and managers in 4 local service units (LSUs) - Thailand, Singapore, Malaysia and Indonesia.
- Support the full spectrum of HRBP activities, including workforce planning, talent management, succession planning, performance management, employee relations, organizational design, and change management.
- Partner with leaders to align people strategies with business priorities and growth objectives.
- Provide coaching and guidance to managers on leadership effectiveness, employee development, and people matters.
- Drive employee engagement initiatives and foster an inclusive, high-performance culture.
- Support annual HR processes, including performance reviews, talent reviews, compensation cycles, and succession planning.
- Analyze workforce trends and HR metrics to provide insights and recommendations to business leaders.
- Ensure compliance with local labor legislation and company policies, by partnering with country HRs.
- Lead and coordinate HR projects and initiatives across Service Business Units covering four Local Service Units in alignment with Xmatrix.
- Partner with LSU leadership teams to identify organizational needs and implement solutions.
- Drive cross-functional and matrix HR initiatives related to workforce planning, talent development, capability building, diversity and inclusion, engagement, and organizational effectiveness.
- Manage project timelines, stakeholder alignment, risk mitigation, and communication plans.
- Facilitate best-practice sharing and HR process standardization across Service LSUs.
- Support business transformation, restructuring, and change management initiatives as required.
- Collaborate with global, regional, and local HR teams to ensure successful implementation of strategic HR programs.
- Talent & Leadership Development.
- Facilitate talent review and succession planning discussions.
- Identify critical talent gaps and develop action plans with leaders.
- Support leadership development and talent acceleration initiatives.
- Champion learning and capability-building programs to strengthen organizational effectiveness at all LSU level.
- Employee Engagement & Compliance.
- Manage employee relations matters with appropriate guidance from HR leadership and legal teams.
- Ensure adherence to local employment laws and corporate governance requirements in alignment with country HRs.
- Support investigations, disciplinary processes, and conflict resolution when necessary.
- Continuous employee engagement initiatives at all LSU levels.
- Partnering with L&D teams and arranging for training programs.
- HR Operations & Collaboration.
- Work closely with HR Operations, Talent Acquisition, Compensation & Benefits, Learning & Development, and Global Mobility teams to deliver integrated HR solutions.
- Ensure high-quality execution of HR processes and employee experience initiatives.
- Contribute to continuous improvement of HR practices and organizational effectiveness.
- Education.
- Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
- Master's degree or HR certification is an advantage.
- Experience.
- 10 - 12 years of progressive HR experience, including HR Business Partnering responsibilities.
- Proven experience partnering with senior business leaders in a matrix organization.
- Experience managing regional, multi - country cross-functional HR projects.
- Experience supporting service, engineering, industrial, or technology-based businesses is preferred.
- Competencies.
- Strong business acumen and strategic thinking.
- Excellent stakeholder management and influencing skills.
- Project management and change management capability.
- Strong communication and presentation skills.
- Data-driven decision-making and analytical skills.
- Ability to manage multiple priorities across diverse stakeholder groups.
- Collaborative mindset with the ability to operate effectively in a global matrix environment.
- 1 month of guaranteed bonus (Fix bonus) plus Performance Bonus. (Depending on employee's performance result and Business performance).
- 10 days annual leave (Service year 0-5), 15 days annual leave (Service year 6-10), flexible working policy, Flexibility working time.
- Benefit according to local standards: Heath-care insurance benefits to employees and their dependents, annual health checkup, Provident Funds (employees can contribute up to 15%).
- Growth possibility: Learning and development platform, career movement opportunity within organization.
- Possibility to gain experience in international environment.
- Please be advised that the benefits provided may differ depending on the employee's country of hire.
- Accessibility and reasonable accommodation.
- Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a.
- general inquiry form.
- on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
- This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
- Use of Al and automated tools in recruitment.
- As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as.
- Hitachi's Global Data Privacy Notice.
- Background Screening and Security Checks.
- As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.
- For certain roles particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.
- The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.
Experience:
5 years required
Skills:
English, Thai
Job type:
Full-time
Salary:
negotiable
- Carrier is seeking a.
- Senior Service Engineer.
- to deliver technical support, troubleshooting, commissioning, and maintenance services for chiller and HVAC systems. This role serves as a key technical advisor to customers while supporting service growth, contract execution, and field team development.
- Lead troubleshooting, root cause analysis, and resolution of chiller and HVAC system issues.
- Support start-up, commissioning, maintenance, and emergency service activities.
- Manage service contracts, preventive maintenance schedules, and customer satisfaction.
- Provide technical guidance and coaching to technicians and field service teams.
- Prepare technical reports, recommendations, and customer presentations.
- Support repair, retrofit, and service contract business opportunities.
- Ensure compliance with Carrier quality, safety, and EHS standards.
- Bachelor's Degree in Mechanical, Electrical, Mechatronics, HVAC Engineering, or related field.
- 2+ years of experience in Service Engineering, Field Service, Maintenance, or Commissioning roles.
- Experience with chillers, HVAC systems, cooling equipment, or building services.
- Strong troubleshooting and problem-solving skills.
- Customer-focused with good communication and stakeholder management abilities.
- Good command of Thai and English.
- Valid driver's license and willingness to travel.
- Carrier is An Equal.
- Opportunity/Affirmative.
- Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
- Click on this.
- link.
- to read the Job Applicant's Privacy Notice.
Job type:
Full-time
Salary:
negotiable
- จัดซื้อสินค้าและบริการให้เป็นไปตามหลักปฏิบัติของการจัดซื้อจัดจ้างของบริษัท เพื่อให้คุณภาพสินค้าตรงตามความต้องการ เหมาะสมกับการใช้งานและทันกับระยะเวลาที่ต้องการใช้สินค้าในราคาที่เหมาะสม.
- สรรหาและประเมินศักยภาพแหล่งขายสินค้าและบริการที่เหมาะสม เพื่อให้มั่นใจว่ามีความสามารถในการจัดส่งสินค้าและบริการให้ได้ตามคุณภาพและเงื่อนไขที่กำหนดในราคายุติธรรม.
- เปรียบเทียบเงื่อนไขต่างๆและตัดสินใจเลือกซื้อสินค้าบริการให้ได้บรรลุวัตถุประสงค์ในด้านคุณภาพ ปริมาณ เวลา บริการหลังการขาย โดยต้นทุนรวมดีที่สุด.
- ตรวจสอบและติดตามหลังจากมีการสั่งซื้อแล้วว่าคุณภาพสินค้าและการจัดส่งสินค้าเป็นไปตามเงื่อนไขที่กำหนด และรายงานข้อมูลต่อผู้บังคับบัญชา พร้อมทั้งแจ้งผลการประเมินและติดตามการปรับปรุงแก้ไขของผู้ขาย.
- ประสานงานกับหน่วยงานที่เกี่ยวข้อง เพื่อรักษาความสัมพันธ์ที่ดีกับผู้ขาย เพื่อดำเนินการแก้ไขปัญหาต่างๆที่เกี่ยวข้องกับการชำระค่าสินค้า บริการ และการส่งมอบสินค้า.
- บริหารความเสี่ยงในการได้สินค้าหรือบริการ ด้วยการจัดหาแหล่งขายสำรองซึ่งสามารถเทียบเคียงหรือทดแทนได้.
- ศึกษาและวิเคราะห์เบื้องต้นของอัตราค่าบริการของงานจัดซื้อจัดจ้างทางด้านบริการต่างๆ เพื่อทำการเปรียบเทียบ และใช้ในการประกอบการตัดสินใจในการเลือกงานบริการนั้นๆ.
- สำเร็จการศึกษาระดับปริญญาตรี สาขาบริหารธุรกิจ หรือที่เกี่ยวข้อง.
- มีประสบการณ์ทำงาน จัดซื้ออย่างน้อย 3 ปี ทางดานงานบริการต่างๆ.
Experience:
5 years required
Skills:
Project Management, Microsoft Office, Risk Management, Recruitment, English, Thai
Job type:
Full-time
Salary:
negotiable
- Service Operations Management: Oversee and manage the day-to-day service operations of the SCSO department, ensuring adherence to established policies, procedures, and service level agreements (SLAs).
- Team Leadership & Development: Lead, mentor, and develop a team of service professionals, fostering a high-performance culture, providing regular feedback, and identifying training needs to enhance their skills and capabilities.
- Process Optimization: Continuously review and analyze existing service processes, id ...
- Customer Satisfaction: Monitor and analyze customer feedback, addressing service issues promptly and effectively to ensure high levels of customer satisfaction and loyalty.
- Performance Monitoring & Reporting: Establish and track key performance indicators (KPIs) for service operations, generating regular reports for management on service performance, trends, and areas requiring attention.
- Risk Management & Compliance: Ensure all service activities comply with relevant regulatory requirements, internal policies, and risk management frameworks.
- Collaboration: Work closely with other departments (e.g., Sales, Operations, IT) to ensure seamless service delivery and resolve inter-departmental issues.
- Resource Allocation: Effectively manage resources, including staffing, budget, and technology, to optimize service delivery and meet operational targets.
- Project Management: Participate in or lead service-related projects, from conceptualization to implementation, ensuring timely and successful completion.
- Education: Bachelor's degree in Business Administration, Finance, Banking, or a related field. A Master's degree is a plus.
- Experience: Minimum of 5-7 years of experience in service operations or customer service management within the banking or financial services industry, with at least 3 years in a leadership or supervisory role.
- Strong understanding of banking products, services, and operational processes.
- Proficiency in using service management software and CRM systems.
- Excellent analytical and problem-solving skills.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
- Exceptional leadership and team management abilities.
- Strong communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders.
- Proven ability to drive process improvement and operational efficiency.
- Customer-centric mindset with a strong commitment to service excellence.
- Ability to work under pressure and manage multiple priorities in a fast-paced environment.
- Strong decision-making skills and a proactive approach to problem-solving.
- Language: Fluency in Thai and English (both written and spoken) is essential.
- Additional Requirements.
- Be a Part of the UOB Family.
- UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
- Apply now and make a Difference.
Experience:
2 years required
Skills:
Microsoft Office, SAP, ERP, English
Job type:
Full-time
Salary:
negotiable
- We are looking for a Customer Service Representative (Order Management) to support the end-to-end order fulfillment process, ensuring customer orders are processed accurately and delivered on time. You will work closely with customers, sales teams, manufacturing plants, warehouses, and logistics providers to coordinate orders from entry through shipment.
- Process and manage customer orders using SAP or similar ERP systems.
- Coordinate order fulfillment from order entry through delivery.
- Follow up with manufacturing plants on production and committed shipment schedules.
- Plan and monitor delivery and shipping schedules with warehouses and logistics providers.
- Liaise with customers, dealers, freight forwarders, and shipping agents regarding order status and shipment arrangements.
- Process order amendments and communicate updates to relevant stakeholders.
- Prepare order status, delivery, and shipment reports.
- Bachelor's degree in Business Administration, Supply Chain, Logistics, or a related field.
- 2-5 years of experience in Customer Service, Order Management, Sales Support, Logistics, or Supply Chain.
- Experience using SAP or similar ERP systems.
- Proficient in Microsoft Excel and Microsoft Office applications.
- Strong communication, coordination, and problem-solving skills.
- Good command of English.
- Carrier is An Equal.
- Opportunity/Affirmative.
- Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
- Click on this.
- link.
- to read the Job Applicant's Privacy Notice.
Experience:
3 years required
Skills:
Business Development, Procurement, Recruitment, Power point, English
Job type:
Full-time
Salary:
negotiable
- Established in 2001, Apex Logistics International has grown into a global leader in freight forwarding, contract logistics, customs brokerage, transportation management, warehousing, and distribution. With a presence in 70 countries, 42 offices, and 2,500+ dedicated employees, we deliver dependable solutions worldwide.
- In 2021, Apex joined the KN Group, strengthening our position as an industry leading Air Freight Forwarder. Built on air and sea transportation as our core, supported by warehousing and distribution, we provide integrated supply chain solutions from ra ...
- We are looking for an experienced Customer Service Executive (Bangkok, Thailand based) with a background in freight forwarding to support our export operations. The successful candidate will be responsible for shipment coordination, customer communication, documentation management, and ensuring service excellence across all stages of the logistics process.
- Coordinate with Sales, Business Development, and Key Account teams to obtain shipment instructions and follow SOP requirements.
- Collaborate with customers, carriers, suppliers, vendors, and related departments for export processes.
- Follow up on orders and keep customers informed about cargo movement.
- Handle all relevant export documents.
- Create job files and issue reconciliation sheets.
- Take responsibility for problem-solving, following up on requests and addressing customer issues.
- Ensure the quality and accuracy of work to meet company standards and objectives.
- Recheck debit/credit from overseas and complete billing to customers, overseas agents, and all vendors.
- Perform additional duties as assigned by the Manager.
- Diploma or bachelor's degree or higher in any fields.
- 3-5 years experienced in Logistics, Shipping/, Airline/ Freight Forwarder business. Import & Export knowledge is advantage.
- Preferably with working experience and knowledge in Multinational logistics.
- Pleasant personality, Service-orient minded and Self-motivated.
- Proficient in MS-office (Excel, Word, and Power Point).
- Good command both speaking & writing in English.
- An immediately start is a plus.
- If you are passionate, driven and looking for a new and exciting opportunity within a successful and growing company, this may be the right role for you.
- Please click "Apply Now" to submit your application.
- All personal information submitted by job applicants will used for recruitment purposes and we reserve the right to consider the applications for other positions in our Group.
- Apex Logistics International (Thailand) Co., Ltd.
- Singha Complex, Unit 1405-1406., Floor 14., 1788 New Phetchaburi Road., Bang Kapi sub-district., Huai Khwang district., Bangkok., 10310.
Skills:
Mechanical Engineering, Microsoft Office, Recruitment, ERP, English
Job type:
Full-time
Salary:
negotiable
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Completes technical-oriented service tasks of various scopes and supports in planning and managing these tasks. Job Description This job may include any aspect of field support, and is not limited to system hard ...
Experience:
1 year required
Skills:
Accounting, Thai
Job type:
Full-time
Salary:
negotiable
- Receive job assignments from Sales, customers, or internal departments requiring import services (both air and sea freight).
- Create Job Orders in the Logman system to initiate the import process.
- Coordinate among Sales, customers, shipping lines/airlines, and the Shipping team to prepare import documentation for both sea and air shipments.
- Review and verify the accuracy of import documents such as BL, AWB, Invoice, Packing List, and other related forms in coordination with customers, Shipping, and overseas agents.
- Contact shipping lines or co-loaders to process document entry when using Logman's freight services.
- Arrange transportation for DDU/DDP/DAP shipments based on the POD provided by the trucking service provider.
- Send draft import entries to overseas agents (for DDP terms) and issue Debit Notes for cost recovery.
- Prepare disbursement documents for D/O collection in coordination with the Accounting team and assign a messenger to collect the D/O within the customer's required timeframe.
- Issue invoices for initial D/O charges.
- Prepare Debit Notes / Credit Notes and submit Proof of Delivery (POD) to overseas agents upon job completion.
- Only candidates who meet the specified qualifications will be considered.
- 5-day work week + Flexible working style.
- Birthday leave.
- 10 Days Annual Leave.
- 4 Days Bereavement Leave.
- 5 Days Wedding Leave (Inclusive for all genders).
- 15 Days Ordination Leave.
- Performance Bonus, Monthly Commission.
- Housing Loan Support (GHB program).
- Medical Coverage (OPD, IPD).
- Annual Health Check-up.
- Company Gym (Fitness Room).
- Virgin Active Wellness 10% Discount.
- Fitness First Wellness 5% Discount.
- Free tea and coffee (fuel your day!).
- Company outings and parties.
- Company Sport Day.
- Training & Development opportunities.
- 17-18 Thai public holidays/year.
- Movie Time For Employee.
- Dental Benefit (Sodent) for you and your family (First Day).
- A fun, fast-moving, and friendly workplace!.
- Interested? Lets talk!.
- Send your updated resume to [email protected].
- Join us and be part of something exciting.
- We cant wait to meet you!.
- Thank you for your interest in joining our team. Only shortlisted candidates whose qualifications match the position requirements will be contacted.
Skills:
Accounts Receivable, Accounts Payable, Python, Java, English
Job type:
Full-time
Salary:
negotiable
- Own client satisfaction for a portfolio of Financial Institutions, Multinational Corporates and Local Corporates, building strong relationships with Treasury, Finance, Treasury Operations and IT stakeholders.
- Drive end-to-end query and issue management, ensuring timely resolution, clear communication and effective escalation where needed.
- Monitor transactional activity and service performance, identifying trends, risks and opportunities to improve client experience and reduce repeat issues.
- Lead regular client service reviews, providing insights and recommendations to optimise cash management usage (e.g., channels, reporting, payment flows, liquidity solutions).
- Coordinate delivery of client initiatives and projects (local, regional or global), partnering with implementation, product and technology teams.
- Retain and grow portfolio revenues by identifying opportunities, supporting solutioning and partnering with Sales/Relationship Managers to deliver commercial outcomes.
- Maintain accurate client profiles, service plans and interaction records in relevant systems to support consistent coverage and governance.
- What you'll bring (essential).
- Strong knowledge of cash management / transaction banking products and services (local and/or global).
- Proven ability to understand client needs and translate them into practical solutions and service actions.
- Commercial awareness and sound judgement around operational, regulatory and relationship risk.
- Excellent communication skills (written and verbal), with the ability to simplify complex product/technical topics for different audiences.
- Strong stakeholder management skills and confidence working in a matrix environment across product, operations, technology and coverage teams.
- Strong planning and prioritisation skills; comfortable managing multiple time-sensitive items in a fast-paced environment.
- Languages: Thai and English (business proficiency).
- Desirables.
- Familiarity with payment file formats and host-to-host connectivity (e.g., ISO 20022 pain.001, XML variants) and the ability to engage with client IT teams on implementation topics.
- Coding / programming language (e.g. Python, HTML, Java) and interest in technology/digital transformation in payments and cash management.
Experience:
3 years required
Skills:
Problem Solving, English
Job type:
Full-time
Salary:
negotiable
- Permanent role.
- Based in Suanluang District, Bangkok.
- Reports to the Service Operations Manager.
- Manage supervisors and mechanics on any routes in the Bangkok Downtown area to deliver the highest quality/safety/reliability products to meet customer satisfaction.
- Maintain and collect daily logs and service reports from technicians, and gather information on faulty products and systems for necessary action.
- Prepare all reports regarding Service department, ensure reports are error-free and submit it to Service Manager as per company policy.
- Administer checklists, service requests, contracts, instructions, warranties, and schedules to ensure service personnel comply with established service procedures.
- Assist all team members to follow rules and regulations e.g dress code, maintain punctuality and cleanliness as per company directives in Service facility.
- Manage the facility to achieve target revenue generation by maintaining Service department efficiently.
- What you will need to be successful in this role.
- University graduate in Business, Engineering, or Mechanical (Electrical or Mechanical) or equivalent.
- Have at least 3-5 years and above experience in managing teams in the Elevator and Escalator business.
- Good leadership and motivational skills.
- Analytical, critical thinking and problem solving abilities.
- Good spoken and written English skills.
- Apply today and join us to build what's next.
- If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
- Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
- You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
- When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
- We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
- Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
- Become a part of the Otis team and help us.
- _Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected]._.
- Click on this link to read the Policy and Terms.
Experience:
3 years required
Skills:
Docker, DevOps
Job type:
Full-time
Salary:
negotiable
- ตรวจสอบมาตรฐาน กำกับดูแล และบริหารจัดการ การบริการด้านเทคโนโลยีสารสนเทศ.
- ทำหน้าที่เป็นผู้จัดการเหตุการณ์ด้านเทคโนโลยีสารสนเทศ (Incident Manager) สำหรับเหตุการณ์หลัก.
- ทำหน้าที่เป็นผู้จัดการปัญหาด้านเทคโนโลยีสารสนเทศ (Problem Manager).
- ทำหน้าที่เป็นผู้จัดการดูแล Service Level Agreement ให้เป็นไปตามตามนโยบาย.
- กำหนด KPI ที่ชัดเจนสำหรับการวัดประสิทธิภาพและเป็นแนวทางในการดำเนินงานของทีม.
- ทำงานร่วมกับทีมอื่น ๆ ที่เกี่ยวข้อง เช่น ทีมสนับสนุนผู้ใช้, ทีมพัฒนา, ทีมโครงสร้างพื้นฐาน เป็นต้น.
- สรุปงาน ประเมินประสิทธิภาพของระบบ และการบริการด้านเทคโนโลยีสารสนเทศในภาพรวม ร่วมกับผู้บังคับบัญชา และรายงานผลไปยังกลุ่มธุรกิจที่ได้มอบหมาย.
- เสนอแนะแนวทางหรือเทคโนโลยีใหม่ ๆ ที่เหมาะสมแก่การปฎิบัติงาน.
- Educations Background(การศึกษา).
- ปริญญาตรีสาขาบริหารธุรกิจ วิทยาการคอมพิวเตอร์ คอมพิวเตอร์ธุรกิจ หรือ สาขาอื่น ๆ ที่เกี่ยวข้อง.
- Professional Experiences(ประสบการณ์การทำงาน).
- มีประสบการณ์ทำงานอย่างน้อย 5 ปี โดยมีประสบการณ์ด้านการบริการด้านเทคโนโลยีสารสนเทศ.
- มีความรู้ด้านการบริการด้านเทคโนโลยีสารสนเทศ (IT Service Management).
- สามารถวิเคราะห์ แก้ปัญหาที่ซับซ้อนได้.
- มีความรู้พื้นฐานของระบบที่เกี่ยวกับกระบวนการทางธุรกิจ เช่น ระบบบัญชี, ระบบการเงิน, ภาษีอากร, ระบบงานขาย, ระบบการวางแผนการผลิต, ระบบโลจิสติก เป็นต้น.
- มีทักษะการวินิจฉัย เพื่อระบุปัญหาฮาร์ดแวร์ ซอฟต์แวร์ และเครือข่าย.
- มีความรู้ทางด้าน IT Infrastructure เช่น System, Network, Docker, VM, DevOps เป็นต้น และเข้าใจพื้นฐานการทำงานของระบบดังกล่าว.
Skills:
Problem Solving, English
Job type:
Full-time
Salary:
negotiable
- Monitor service health, performance and capacity of company services using a variety of tools. When an issue is identified, SM Engineer works to determine the cause of the problem.
- When a problem impacts the services, the SM Engineer works to triage or troubleshoot the problem if possible. SM Engineer generally have standard operating procedures that they will closely follow. This may include coordinating with 3rd party or other IT teams.
- While responding to incidents, the SM Engineer must carefully track and document all issues and resolutions in detail. This increases the knowledge base of the SM Engineer and is a record of the health of the system.
- When problems are too large or complex for quick troubleshooting, SM Engineer must escalate the issue to upper level, other IT resources or 3rd party vendors for assistance in reaching a resolution. SM Engineer maintains ongoing communication within both internal and external team, to keep all stakeholders aware of relevant, known issues and the steps being taken.
- Run test scripts & automated tools to verify servers and services up and running business as usual. And record a result in the ticketing tool.
- Other duties and projects as defined by your line manager.
- Essential Skills & Prerequisites.
- A positive, can-do attitude, who naturally expresses a high degree of empathy to others.
- Bachelor's Degree in an IT related or equivalent work experience.
- Good experiences in System Analyst or NOC or IT support.
- Quick problem solving with strong analytical skills.
- Ability to handle and perform in stressful situations.
- Excellent critical thinking and problem solving skills in a service environment supporting multiple applications.
- Effectively communicates status of major incidents to the appropriate stakeholders.
- Strong command of spoken and written English.
- Patient & friendly attitude with excellent interpersonal skills.
- Flexible and able to work within a 24/7/365 shift pattern.
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