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Skills:

Network Infrastructure, Risk Management, Service-Minded, Windows Server, Architecture, Procurement, Budgeting, VMware, ERP

Job type:

Full-time

• Networking & Security.
• Manage, maintain, and support network systems including LAN, WAN, Wi-Fi, and VPN.
• Administer and operate network and security devices such as firewalls, switches, routers, and access points.
• Implement and support compliance with IT security policies, including access control, password policy, and data protection.
• Monitor, troubleshoot, and resolve network and security incidents.
• Support cybersecurity initiatives, backup systems, disaster recovery (DR), and business continuity planning (BCP).
• IT Infrastructure Management.
• Manage, operate, and maintain servers, storage, and backup systems.
• Administer and support core systems such as Active Directory, DNS, DHCP, file servers, and email systems (on-premise and/or cloud).
• Plan, implement, install, patch, and upgrade IT infrastructure systems.
• Support system upgrades, migrations, and new technology implementations.
• Manage and support cloud or hybrid IT environments.
• Vendor & Outsourcing Management.
• Coordinate and manage vendors, service providers, and system integrators.
• Evaluate vendor service quality, cost, and performance.
• Manage service level agreements (SLA) and follow up on service delivery.
• Support procurement of IT hardware, software, and IT services.
• Help Desk & User Support.
• Manage and provide daily IT support services in accordance with defined SLA.
• Support IT equipment including laptops, desktops, printers, CCTV, and access control systems.
• Troubleshoot incidents and service requests both on-site and remotely.
• Analyze recurring issues, identify root causes, and improve support processes.
• Prepare user guides and conduct basic IT training for users.
• IT Asset Management.
• Manage IT assets including hardware, software, and licenses.
• Maintain accurate IT asset inventory and asset lifecycle records.
• Track warranty status, renewals, and software license compliance.
• Support IT budgeting and planning for equipment replacement or upgrades.
• ERP & Application Support.
• Provide functional and technical support for ERP systems.
• Support users in daily ERP operations and troubleshooting.
• Coordinate with ERP vendors and consultants for issue resolution.
• Support ERP system enhancements, testing, upgrades, and new module implementation.
• Monitor and manage system interfaces between ERP and other applications.
• Manufacturing / Factory IT Support.
• Support IT systems related to manufacturing operations, including production systems, label printers, and handheld or barcode devices.
• Maintain and support factory network infrastructure.
• Support CCTV and security systems within production areas.
• Work closely with Production, Engineering, and Quality teams to ensure IT system availability.
• IT Policy, Compliance & Documentation.
• Develop, maintain, and follow IT policies, procedures, and standards.
• Maintain IT documentation including network diagrams and system architecture.
• Support internal and external audits.
• Support IT risk management, change management, and compliance activities.
• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or related field.
• Experience in IT infrastructure, networking, ERP systems, or related roles.
• Experience in a manufacturing or factory environment is preferred.
• Hands-on experience in IT support, system operation, or IT service management.
• Technical Skills.
• Networking & Security (Firewall, Switch, VLAN, VPN).
• Server & Virtualization (VMware, Hyper-V).
• Windows Server.
• ERP systems.
• IT Asset & Service Management.
• Cloud platforms (Microsoft 365, AWS).
• Soft Skills.
• Leadership and team coordination.
• Strong troubleshooting and analytical skills.
• Good communication and coordination skills.
• Service-minded attitude.
• Ability to work under pressure in a production environment.
• Why Join Us?.
• At COSMAX (Thailand) Co., Ltd., we offer.
• comprehensive benefits.
• 5-day workweek.
• promoting work-life balance.
• Lunch provided.
• at our company cafeteria.
• Overtime pay.
• and.
• meal allowances.
• for extended work hours.
• Employee shuttle service.
• covering routes such as Bangna-Trad, Theparak, and Bangphli Housing.
• Group insurance.
• for health and security.
• Bonus.
• paid twice annually.
• Annual salary adjustments.
• every April.
• 16 public holidays.
• per year.
• Annual leave.
• with one additional day earned annually.
• Personal leave.
• for individual needs.
• Exclusive discounts.
• on COSMAX products.
• Annual health check-ups.
• for employee well-being.
• Annual parties.
• and.
• company outings.
• to celebrate achievements.
• Opportunities for.
• training and development.
• to grow your skills.
• Join a workplace that emphasizes both personal satisfaction and professional growth.
• Submit your resume to.
• cosmax.com.
• https://www.cosmax.co.th.
• Join us in shaping the future of beauty! .

Experience:

5 years required

Skills:

Project Management, Problem Solving, Risk Management, Recruitment, Accounting

Job type:

Full-time

• Responsible for availability, incident, problem, change / release, capacity and.
• vendor management for the applications in scope.
• Act as a facilitator and coordinate between various teams like Infrastructure,.
• development team to resolve, analysis of root cause for complex issues and outages.
• Work across multiple application management areas and support teams to ensure.
• high level of support service.
• Ensures essential process / procedures are followed and contribute to defining.
• standards.
• Communicate complex technical issues to business users in a language they.
• understand.
• Follow thru to ensure each problem is resolved according to SLA.
• Manage communication for Major Incidents (SLA breaches, Application Major.
• Incidents, Logistics issue) and responsible for communications with business users,.
• senior management.
• Ensures essential process / procedures are followed and contribute to defining.
• standards.
• Promote effective knowledge management best practices within team and.
• organization.
• Manage and maximize resource within the budget to meet business priority.
• People Management.
• Risk assessment and risk management.
• Coach and mentor team members.
• Lead problem solving and collaboration.
• Lead creativity, risk-taking, and continuous improvements in workflow.
• Bachelor degree or higher in Computer Science, Statistics or Computer Engineering.
• 5 years experience in IT industry and 3 years experience in project management and experience in Banking application is preferable.
• Demonstrate accountability, leadership, independent initiatives and willingness to lead.
• Strong team player with management skills. Flexible and being able to manage time effectively.
• Ability to learn new skills quickly with little supervision and ensuring the detail is of high priority.
• Good communication and interpersonal skills with the ability to communicate well at all levels.
• Ability to handle high stress and pressure situations.
• Strong problem solving.
• Ability to understand the big picture - can step back and understand the context of problems before.
• applying analytical skills to address the issues.
• Good functional knowledge in one or more banking domain i.e. ATM, Credit Card, Retail Banking.
• (deposit, loan, etc.), Wholesale Banking (trade finance or treasury), Financial Accounting.
• หมายเหตุ: ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร.
• Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank's policy.
• Additional Requirements.
• Be a Part of the UOB Family.
• UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
• Apply now and make a Difference.

Skills:

English

Job type:

Full-time

• Managing the entire company IT systems (Network/Telephony/Server/Client/Software/Service/Etc).
• Manage and coordinate with IT vendors and suppliers to support business operations.
• Providing daily troubleshooting for endpoint software and hardware, and directly supporting users.
• Provide consultation and support for user requests.
• On-site support for domestic branch offices.
• Always looking for an IT technology/innovation and try to apply to the company with the most appropriate solution.
• Provide advice and support to users for all IT systems within the organization through ticketing systems, email, and phone calls.
• Provide support for internal systems, including Microsoft services, cloud infrastructure, and network environments.
• Opportunity to develop business acumen and project management skills, along with gaining practical experience in global communication through collaboration with international teams.
• Exposure to a wide range of technologies, including Cisco networking, Microsoft platforms, Zscaler, and cloud-based telephony solutions, providing valuable hands-on experience in enterprise IT environments.
• Has strong knowledge, understanding, and skills of IT related fields, with logical problem analysis and solving abilities.
• The ability to solve problems with a sense of ownership.
• Good Conversational level in English communication.
• Strong passion for work, with a high level of commitment and dedication to self-development.
• Education: Bachelor's Degree in IT related.
• Language: Thai (Native) & English (level TOEIC 550+ or equivalent communication skills without an official test score).
• Experience: 2 Years plus.

Experience:

2 years required

Skills:

Network Infrastructure, System Administration, Procurement, Purchasing, English

Job type:

Full-time

• We are looking for an IT Support Officer to join PULSE SILOM CO., LTD. in Bangkok. This is a full-time position based in Bangrak, Bangkok.
• In this role, you will be responsible for maintaining and supporting the company's IT infrastructure, including computer systems, networks, software, IT equipment, and related technologies. You will provide technical support to users across all branches, troubleshoot IT issues, coordinate with external vendors, and continuously improve IT processes to ensure smooth and efficient business operations.
• Provide technical support for hardware, software, network infrastructure, and IT equipment, assisting users both remotely and on-site.
• Install, configure, and maintain computers, office phones, printers, Microsoft 365, user accounts, internet services, and network devices to ensure all equipment is fully operational.
• Maintain the company's IT systems, including websites, CCTV systems, LED displays, access control systems, and access permissions for employees and executives.
• Manage user accounts, system access, software licenses, data backup, antivirus, and IT security in accordance with company policies.
• Coordinate with external vendors and support IT procurement activities, including obtaining quotations, comparing vendors, purchasing equipment, and following up on service delivery.
• Maintain IT asset inventory, oversee equipment allocation and returns, and ensure proper asset management.
• Prepare IT reports, maintain documentation, and develop or improve Standard Operating Procedures (SOPs) and other technical documents.
• Support IT projects and perform other duties assigned by the supervisor.
• What we're looking for.
• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field.
• At least 2-3 years of experience in IT Support, Help Desk, System Administration, or a related role.
• Strong knowledge of Windows OS, Microsoft 365, Active Directory, computer hardware, software installation, and basic network troubleshooting.
• Experience supporting routers, switches, Wi-Fi, printers, CCTV systems, and other IT infrastructure.
• Good understanding of user access management, system backup, antivirus, patch management, and software license administration.
• Experience with cloud services, Google Workspace, or website administration will be an advantage.
• Able to communicate in English and read technical documentation, as well as write basic emails and reports in English.
• Strong analytical, problem-solving, communication, and coordination skills.
• Responsible, detail-oriented, and able to manage multiple tasks effectively.
• Apply Now & Join Our Team!.
• If you are passionate about technology, enjoy solving IT challenges, and are committed to providing excellent IT support, we would love to hear from you. Please submit your CV and any relevant certifications to join PULSE SILOM CO., LTD.

Experience:

1 year required

Skills:

Software Development, Quality Assurance, Problem Solving, Architecture, Automation, Python, SQL

Job type:

Full-time

• LINE MAN Wongnai is one of the fastest-growing technology companies in Thailand. We are a team of talented people working together to build a digital ecosystem that drives the country forward. By using data and AI, we create products that make a real difference in people's lives from the LINE MAN app and Wongnai POS to financial services through LINE Pay.
• We work at the point where fast-growing technology meets everyday e-commerce lifestyles, building digital infrastructure that supports 10 million users, 700,000 merchan ...
• Why this Role.
• This role re-imagines traditional IT operations by positioning you as the team's core "Builder" and creator of efficiency tools. Your mission is to transform everyday operational challenges into practical, high-impact automated systems.
• Leveraging deep technical expertise, scripting mastery, and modern AI/GenAI applications (such as Gemini Enterprise), you will design and enhance Modern Device Management while developing automation across our entire SaaS and Enterprise Software ecosystem including UEM platforms, IDPs, Google Workspace, Microsoft 365, Slack and more.
• By joining our team, you will step into a role where you can solve complex system integration challenges, drive internal innovation, and elevate both security and operational efficiency at scale.
• Endpoint Security & UEM Architecture.
• UEM Management: Lead the administration of Unified Endpoint Management (UEM/MDM) platforms to ensure all laptops and mobile devices are strictly hardened against threats.
• UEM Lifecycle Management: Continuously build, update, monitor, and troubleshoot device configurations. Ensure all changes strictly align with business requirements and company policies.
• Policy Enforcement: Define and enforce robust security baselines (e.g., Disk Encryption, Password Complexity, OS Patch Management) to achieve 100% compliance.
• Threat Mitigation: Configure automated security workflows to instantly detect, alert, and isolate non-compliant or compromised endpoints.
• Documentation: Maintain comprehensive "Security & Admin Guides," documenting configuration baselines, automation workflows, SOP and incident response procedures.
• Automation & System Integration.
• Workflow Automation: Design, build, and maintain automation scripts and internal bots (using Python, Google Apps Script, Slack Apps) to eliminate manual IT and cross-team workflows.
• System Integration: Develop custom API connectors and Webhooks to seamlessly integrate core work platforms (Okta, Google Workspace, Slack, HRIS) with internal tools for real-time data sync.
• System Configuration & Enhancement: Deep-dive into configuring Okta, Google Workspace, Gemini Enterprise, Slack, and other enterprise SaaS systems to roll out new features and apply to requirements.
• Testing & Quality Assurance: Perform rigorous testing in sandbox environments to ensure automations operate smoothly without disrupting live operations.
• Operations & Optimization.
• Problem Solving: Analyze and resolve complex technical glitches related to API integrations and scripts.
• Performance Monitoring: Continuously monitor the health, speed, and efficiency of internal scripts, bots, and integration pipelines.
• What You'll Need.
• Bachelor's degree in Computer Science, IT, Computer Engineering, or a related field (or equivalent practical experience).
• 1-3 years of experience in Software Development, Systems Engineering, IT Automation, or Enterprise Application Integration.
• Passion for Coding and Scripting Strong hands-on coding skills in Python, Google Apps Script, or PowerShell, along with SQL fundamentals.
• Expertise in REST APIs, Webhooks, OAuth 2.0, and safe credential handling/secret management.
• Hands-on experience administering at least one major UEM/MDM solution (e.g., Jamf, Kandji, Microsoft Intune, Workspace ONE).
• Strong administrative and integration experience with Okta (or similar IdP), Google Workspace, Slack and Enterprise Platforms.
• Exceptional task prioritization and time management skills. Ability to thrive in a fast-paced, high-pressure environment and effectively manage a high workload.
• Strong analytical skills, a passion for building internal tools, and an eagerness to learn and apply emerging technologies (e.g., AI/GenAI tools) to business needs.
• What Sets You Apart.
• GenAI & AI Innovation Mindset: Strong passion, curiosity, and eagerness to learn and apply emerging technologies (e.g., AI/GenAI tools like Gemini Enterprise, Claude, LLMs) to business needs and modern workplace automation.
• Proactive Builder Mentality: Strong analytical skills with a passion for identifying operational bottlenecks and building internal tools to solve them at scale.
• Security-First Automation Vision: Ability to balance strict security enforcement and endpoint hardening with a smooth, seamless end-user experience across the organization.

Skills:

Good Communication Skills, Thai

Job type:

Internship

• LEARN Corporation is Thailand's leader in lifelong-learning EdTech. Guided by our conviction that "learning opportunities can improve one's quality of life," we harness technology to design engaging, age-inclusive learning experiences that help people develop new skills, achieve ambitious goals, and pass on good things to others advancing Thai society together.
• Across 12-plus business units including OnDemand, Ignite, Skooldio, Learn Satit Pattana School, Crest School, and more we reach hundreds of thousands of learners every ...
• Join us and shape the next chapter of learning in Thailand.
• What You'll Drive.
• Assist in providing day-to-day technical support for user requests and troubleshooting.
• Help maintain the IT Asset Inventory and learn how to track hardware/software life cycles.
• Learn to diagnose, repair, or replace damaged hardware and assist in communicating with vendors for repairs.
• Gain hands-on experience in PC/Notebook builds, configuration, and software installation (Windows 10/11, MacOS, and Ubuntu).
• Learn the basics of Active Directory (AD) management, including account creation, maintenance, and distribution list setups.
• Assist users with remote access tools (VPN/VDI/RDP) and online meeting platforms like Google Meet and Zoom.
• Help update technical manuals regarding IT operations, procedures, and network schematics.
• Support the team in office movements (relocating IT equipment) and occasionally travel to other branches for on-site support.
• What You'll Bring.
• Currently pursuing a Bachelor's degree in Computer Science, Information Technology, or a related field.
• A strong interest in IT Infrastructure and a basic understanding of hardware, software, and networking.
• A proactive attitude with a willingness to learn how to diagnose and resolve technical issues.
• Good communication skills and the ability to interact professionally with employees at all levels.
• Open-mindedness and the ability to work effectively in a multicultural and diverse environment.
• A strong desire to help others and provide a positive "customer service" experience for internal staff.
• กระบวนการคัดเลือกครั้งนี้ ทางบริษัทฯ มีการนำระบบ AI มาช่วยวิเคราะห์ข้อมูลในบางขั้นตอน โดยมีฝ่ายทรัพยากรบุคคลเป็นผู้ควบคุมการดำเนินงาน กำกับดูแลทุกขั้นตอน และเป็นผู้ตัดสินใจในขั้นตอนสุดท้าย เพื่อให้การพิจารณาเป็นไปอย่างแม่นยำ และครอบคลุมทุกมิติ โดยข้อมูลของผู้สมัครทุกท่านจะไม่ถูกใช้เพื่อการเทรนด์โมเดล AI และจะถูกเข้าถึงเฉพาะภายในทีมทรัพยากรบุคคล และผู้จัดการหรือหัวหน้างานของต้นสังกัดที่รับสมัครเท่านั้น.
• บริษัทถือว่าท่านได้รับทราบข้อมูลในส่วนนี้แล้ว หากท่านได้ยื่นสมัครงานในตำแหน่งงานนี้ผ่านระบบ.

Experience:

5 years required

Skills:

Work Well Under Pressure, Project Management, Procurement, Recruitment, DevOps

Job type:

Full-time

• Manages contributing Support Team, who serve as the direct supervisor of the technical staff.
• Provide leadership and direction to the entire support department, including the operation project management team.
• Establishes and oversees the adoption of the support department's vision, goals and objectives at all levels.
• Provide internal support procedures with effective communication channel.
• Manage company's software own license.
• Determine necessary technology advances and educate employees on the use of software and hardware used in an organization's day-to-day operations.
• Coordination of technical and information systems with other peers e.g. Head of Engineering, Data, Infra, and DevOps in an organization.
• Associated with the procurement of Hardware and any service providers involved in the installation, maintenance, inventory management or recycling/destruction of hardware.
• Developing and executing sourcing strategies as well as recommending product, and business process.
• Improving technology, advances in service offerings and improved internal efficiencies.
• Supporting functions to ensure that day-to-day interactions with suppliers are consistent as well as ensuring regular business reviews are conducted, along with achieving cost-effective procurement decisions for the company.
• Dismissing and hiring new staff.
• Job Qualification.
• Bachelor's degree in the relevant IT, Engineering field.
• At least 5 years of relevant experience in IT Support Manager.
• Business and technical knowledge of designing, deploying and maintaining data centers including associated performance and cost models.
• Business and technical knowledge in the selection of appropriate service providers in support of a wide variety of hardware. This includes various supply chain models and associated pricing strategies.
• Experience in sourcing processes and reviewing, analyzing, drafting and negotiating contract terms with respect to major projects of medium/high complexity.
• Strong presentation skills with the ability to analyze and explain pricing models and contract terms.
• Strong understanding of legal concepts as related to contract negotiations.
• Excellent written and verbal communication skills and strong interpersonal skills.
• Excellent relationship management skills, as well as the ability to work collaboratively with suppliers, and internal business customers, and senior management.
• Work well under pressure, ability to multitask and skilled time manager that is comfortable working under minimal supervision.
• Prior successful people management experience.
• Ability to adapt to changing priorities while managing high-volume recruitment processes.
• Excellent interpersonal and communication skills.
• Up-to-date knowledge of the technology industry.

Skills:

Enthusiastic, Automation, English, Thai

Job type:

Internship

• LINE MAN Wongnai is one of the fastest-growing technology companies in Thailand. We are a team of talented people working together to build a digital ecosystem that drives the country forward. By using data and AI, we create products that make a real difference in people's lives from the LINE MAN app and Wongnai POS to financial services through LINE Pay.
• We work at the point where fast-growing technology meets everyday e-commerce lifestyles, building digital infrastructure that supports 10 million users, 700,000 merchan ...
• Why this Role.
• This role re-imagines the traditional Service Desk by blending essential IT support with modern AI, automation, and robust knowledge management. As the first point of contact for our employees, you will go beyond simply fixing immediate issues; your primary goal is to elevate support efficiency, reduce manual workload, and maintain consistently excellent Customer Satisfaction (CSAT) scores.
• By joining our team, you will step into a highly collaborative, tech-savvy environment that encourages continuous learning. You will make a direct impact on the company's internal ecosystem by turning daily troubleshooting logs into structured, high-quality data for AI training. This is a unique opportunity to grow your technical foundation while pioneering AI-readiness and automated workflows at a national-scale tech company.
• Act as a responsive representative of the IT team, helping resolve hardware and software (Windows/Mac) issues for a diverse workforce via Slack, Jira, and in-person support (Walk-ins).
• Bridge the gap between human support and automation by learning how to convert common technical fixes into "How-to" articles and structuring data for AI training,.
• giving you a clear picture of how leading organizations use AI to drive and elevate support operations.
• Learn to master the use of Jira by collaborating with L2/Senior IT teams to track, update, and resolve tickets, ensuring no employee problem goes unanswered.
• Assist in creating and updating Standard Operating Procedures (SOPs) to ensure the Internal Knowledge Base is accurate and ready for both human and AI retrieval.
• Learn to design real-time dashboards in Jira to monitor ticket status, identify support trends, and analyze satisfaction data to improve the overall user journey.
• What You'll Need.
• Currently pursuing or a recent graduate with a Bachelor's degree in Information Technology, Computer Science, or a related technical field.
• Technical Troubleshooting: A basic understanding of analyzing and troubleshooting issues on Windows and macOS operating systems.
• A strong Service Mindset you are patient, empathetic, and genuinely passionate about helping internal users solve their daily tech problems.
• Communication Skills: Good command of Thai (Verbal & Written) and some familiarity with English to effectively support and collaborate with a diverse, multi-national workforce.
• Highly organized with the ability to clearly structure data, documentation, and technical logs.
• What Sets You Apart.
• Enthusiastic about learning and observing how AI, Large Language Models (LLMs), or Virtual Agents are practically applied in a leading company to enhance Service Desk efficiency.
• You've experimented with Slack workflows, integrations, or configuring basic automation rules within ticketing platforms.
• Basic familiarity with configuring or administering tools like Google Workspace (G-Suite) or other cloud-based productivity platforms.
• A tech-savvy and curious nature, demonstrating high enthusiasm for continuously learning new tools and leveraging technology to improve workplace efficiency.

Experience:

3 years required

Skills:

Teamwork, Linux

Job type:

Full-time

• The IT Service Desk & Manufacturing Application Support Analyst (Tier 1) serves as the first point of contact for IT service requests, incident management, operational monitoring, and manufacturing application support. The role is responsible for ensuring the availability and stability of IT services and manufacturing systems through proactive monitoring, timely incident resolution, effective communication, and escalation management.
• Job Responsibilities.
• Serve as the first point of contact for IT incidents, service requests, and user inquiries, providing timely and effective support.
• Manage incidents throughout their lifecycle, including logging, troubleshooting, escalation, follow-up, and closure in accordance with ITSM processes and SLAs.
• Monitor critical IT infrastructure, manufacturing applications, and system alerts to ensure service availability and business continuity.
• Perform routine operational checks, monitor scheduled jobs, and support incident recovery activities.
• Provide first-line support for manufacturing applications and assist users in resolving common operational issues.
• Execute predefined operational procedures, validate service restoration, and escalate unresolved issues to specialized support teams.
• Respond to critical incidents and coordinate with infrastructure, network, server, database, and application support teams to minimize business impact.
• Maintain accurate documentation, operational reports, monitoring records, and knowledge base articles to support continuous service improvement.
• Support 24x7 manufacturing operations environment.
• Rotational shift work required.
• Participation in on-call support and incident response activities as assigned.
• Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related discipline.
• 3-5 years of experience in IT Service Desk, IT Operations, Application Support, or Technical Support.
• Experience supporting manufacturing or semiconductor environments is an advantage.
• Knowledge of IT Service Management (ITIL) principles and ITIL-based service desk tools (e.g., ServiceNow).
• Understanding of Incident, Request, Problem, and Change Management processes.
• Basic knowledge of Windows, Linux, and networking technologies (TCP/IP, DNS, DHCP, LAN/WAN).
• Experience with system monitoring tools, operational support systems, and ticketing platforms.
• Strong customer service and user support mindset.
• Good communication, interpersonal, and stakeholder management skills.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Ability to prioritize tasks and manage multiple activities in a fast-paced environment.
• Ability to work effectively in a manufacturing/24x7 operational environment.
• Strong teamwork, collaboration, and continuous improvement mindset.
• More information about NXP in Thailand.
• LI-e5f2.

Experience:

1 year required

Skills:

Software Development, Problem Solving, English

Job type:

Full-time

• Key.
• Provide professional support.
• and investigate troubleshoot issues raised by customers.
• Priorities and manage many open.
• cases at one time.
• Provide prompt and accurate.
• feedback to customers.
• Diagnose and troubleshoot.
• technical issues and solve those problems.
• Ensure service level agreement.
• is met in both resolution time and quality of update.
• Make recommendations for.
• process improvements, where applicable.
• Rapidly establish a good working.
• relationship with customers and other professionals, such as Business,.
• developer or partner.
• Ensure end-user support and.
• enable resuming normal service.
• Effectively communicate.
• information to customers and all stakeholders.
• Other duties and projects as.
• defined by your line manager.
• Essential.
• A positive, can-do attitude,.
• who naturally expresses a high degree of empathy to others.
• Bachelor's degree in any field.
• with at least 1 year (Junior), 5 years (Senior) experience working in.
• software development or IT-related jobs.
• At least 1 year working.
• experience in Technical Support or IT Support role.
• Strong troubleshooting,.
• communication and problem analysis.
• Good communication and.
• interpersonal skills.
• Ability to handle and perform.
• in stressful situations.
• Excellent prioritization.
• skills, Ability to work under pressure and challenge.
• Excellent critical thinking and.
• problem solving skills in a service environment supporting multiple.
• applications.
• Good written and verbal English.
• communication skills.
• Patient & friendly attitude.
• with excellent interpersonal skills.
• Flexible and able to work.
• within a 7/365 shift pattern. (Please note working hours is 10hrs per days.
• on a 5 on 2 off basis.).
• Can be work as a team / support.
• over time or shift.

Experience:

2 years required

Skills:

Thai

Job type:

Full-time

• LEARN Corporation is Thailand's leader in lifelong-learning EdTech. Guided by our conviction that "learning opportunities can improve one's quality of life," we harness technology to design engaging, age-inclusive learning experiences that help people develop new skills, achieve ambitious goals, and pass on good things to others advancing Thai society together.
• Across 12-plus business units including OnDemand, Ignite, Skooldio, Learn Satit Pattana School, Crest School, and more we reach hundreds of thousands of learners every ...
• We are seeking a highly motivated and experienced IT Support Engineer to join our dynamic team. The ideal candidate will be responsible for defining, launching, and managing the success of our products. You will work closely with cross-functional teams including design, engineering, sales, and marketing to ensure our products meet market and customer needs.
• Join us and shape the next chapter of learning in Thailand.
• What You'll Drive.
• ให้การสนับสนุนการใช้งานคอมพิวเตอร์และอุปกรณ์ต่าง ๆ ในแต่ละวันตามคำขอของผู้ใช้งาน.
• ดูแลและบำรุงรักษาข้อมูลสินทรัพย์ (Asset Inventory).
• ซ่อมแซมหรือเปลี่ยนฮาร์ดแวร์ที่ชำรุด และประสานงานกับผู้จำหน่าย (หากจำเป็น).
• ตรวจสอบและดูแลให้มั่นใจว่าการดำเนินงานเป็นไปตามข้อกำหนดการตรวจสอบ (Audit) และข้อบังคับต่าง ๆ.
• อัปเดตคู่มือทางเทคนิคที่เกี่ยวข้องกับการปฏิบัติงาน ขั้นตอน และแผนผังเครือข่าย.
• สนับสนุนและแก้ไขปัญหาฮาร์ดแวร์ ซอฟต์แวร์ และเครื่องพิมพ์สำหรับคอมพิวเตอร์ตั้งโต๊ะ (PC) และโน้ตบุ๊ก.
• สนับสนุนการทำงานของผู้ใช้งานระยะไกล (Remote Users) ทั้งการใช้งาน RDP/VDI และ VPN.
• ให้การสนับสนุนการใช้งาน Google Meet, Zoom และ Workplace.
• ติดตั้งและอัปเกรดซอฟต์แวร์/ระบบปฏิบัติการที่จำเป็นตามมาตรฐานของ Learn Corporation.
• จัดการบัญชีผู้ใช้งาน Active Directory สำหรับพนักงานทุกคน รวมถึงการสร้าง/ลบ บัญชี การดูแลบัญชี การตั้งค่า Distribution List/Mailbox/SMTP และการสร้าง/จัดการกลุ่มและสิทธิ์การเข้าถึง.
• ประกอบ/กำหนดค่า และติดตั้งซอฟต์แวร์สำหรับ PC/โน้ตบุ๊ก.
• สนับสนุนการใช้งานผลิตภัณฑ์ของ Google, Windows 10/11, MacOS, และ Ubuntu.
• ติดตั้งและให้การสนับสนุนแอปพลิเคชันเดสก์ท็อปต่างๆ ทั้งของ Microsoft และแอปพลิเคชันเฉพาะทาง.
• ดำเนินการ Rollout และ Patching ระบบปฏิบัติการเมื่อจำเป็น.
• ดำเนินการย้ายสำนักงาน/โต๊ะทำงาน รวมถึงการย้ายอุปกรณ์ IT ทั้งหมดตามการย้ายที่ตั้งของผู้ใช้งาน/ทีม.
• สามารถเดินทางไปปฏิบัติงานสนับสนุน ณ สาขาในกรุงเทพฯ ปริมณฑล และต่างจังหวัดได้.
• What You'll Bring.
• สำเร็จการศึกษาระดับปริญญาตรี สาขาวิทยาการคอมพิวเตอร์, เทคโนโลยีสารสนเทศ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ด้านการติดตั้งและดูแลระบบโครงสร้างพื้นฐานด้าน IT รวมถึงการซ่อมคอมพิวเตอร์ 0-2 ปี.
• มีทักษะความสัมพันธ์ระหว่างบุคคลที่ดี และสามารถสื่อสารกับพนักงานได้ทุกระดับ.
• มีความตระหนักรู้ด้านวัฒนธรรมที่หลากหลาย และสามารถทำงานร่วมกับผู้คนจากวัฒนธรรมที่แตกต่างกันได้.
• มีทัศนคติที่มุ่งมั่นในการพัฒนาตนเอง และมีความคิดริเริ่มเชิงรุกในการคาดการณ์และแก้ไขปัญหา.
• มีทักษะการอ่านภาษาอังกฤษในระดับพอใช้.
• กระบวนการคัดเลือกครั้งนี้ ทางบริษัทฯ มีการนำระบบ AI มาช่วยวิเคราะห์ข้อมูลในบางขั้นตอน โดยมีฝ่ายทรัพยากรบุคคลเป็นผู้ควบคุมการดำเนินงาน กำกับดูแลทุกขั้นตอน และเป็นผู้ตัดสินใจในขั้นตอนสุดท้าย เพื่อให้การพิจารณาเป็นไปอย่างแม่นยำ และครอบคลุมทุกมิติ โดยข้อมูลของผู้สมัครทุกท่านจะไม่ถูกใช้เพื่อการเทรนด์โมเดล AI และจะถูกเข้าถึงเฉพาะภายในทีมทรัพยากรบุคคล และผู้จัดการหรือหัวหน้างานของต้นสังกัดที่รับสมัครเท่านั้น.
• บริษัทถือว่าท่านได้รับทราบข้อมูลในส่วนนี้แล้ว หากท่านได้ยื่นสมัครงานในตำแหน่งงานนี้ผ่านระบบ.

Experience:

No experience required

Skills:

Fast Learner, Service-Minded, .NET, Thai, English

Job type:

Full-time

• วุฒิการศึกษา: ปริญญาตรีขึ้นไป.
• สาขาวิชา: สาขาเทคโนโลยีสารสนเทศ, วิทยาการคอมฯ และสาขาอื่น ๆ ที่เกี่ยวข้อง.
• เพศ: ทุกเพศ.
• อายุ: 22 ปีขึ้นไป.
• ประสบการณ์: 0 - 10 ปี.
• มีบุคลิกภาพดี สามารถทำงานเป็นทีมได้ และมีความรับผิดชอบสูง.
• มีความขยัน ตั้งใจ อดทน และมีทัศนคติที่ดีต่อบริษัท.
• มีความกระตือรือร้น รักการเรียนรู้สิ่งใหม่ ๆ และสนใจเทคโนโลยี.
• มีความรู้ความเข้าใจเกี่ยวกับการ Scalable Applications.
• มีประสบการณ์ในการพัฒนาโปรแกรมติดต่อฐานข้อมูล เช่น MySql, Oracle, SQL Server เป็นต้น.
• หน้าที่และความรับผิดชอบ (Responsibility) (มีพี่ๆ สอนงานให้).
• ดำเนินการแก้ไข หรือให้คำแนะนำเพื่อแก้ปัญหาเบื้องต้นรวมถึงให้บริการตามคำร้องของผู้ใช้งานระบบสารสนเทศ.
• ดำเนินการแก้ไขโปรแกรมให้สามารถใช้งานได้อย่างมีประสิทธิภาพ.
• งานอื่น ๆ ตามที่ได้รับมอบหมายเพิ่มเติม.
• จัดทำรายงานประจำเดือนเกี่ยวกับจำนวนปัญหา หรือคำร้องขอที่ได้รับในแต่ละเดือน.
• ทำงานที่สำนักงานของลูกค้า (ศูนย์ราชการ แจ้งวัฒนะ).

Skills:

Architecture, Red Hat, Linux, SQL

Job type:

Full-time

• ตรวจสอบ วิเคราะห์ และแก้ไขปัญหาการทำงานของ Application (Incidents & Issues) ผ่านการเช็ก Application Log และ Server Log เบื้องต้น.
• วิเคราะห์ปัญหาเชิงลึกด้วยการอ่าน/ไล่ Code และใช้คำสั่ง SQL สำหรับตรวจสอบความถูกต้องของข้อมูลในระบบ.
• ทำความเข้าใจ Application Flow และ System Architecture เพื่อหาสาเหตุของปัญหาได้อย่างแม่นยำ (เน้นงานวิเคราะห์เชิงลึก ไม่ใช่งาน Helpdesk ทั่วไป).
• ประสานงานและทำงานร่วมกับทีม Developers, System Admin และ Infrastructure เพื่อแก้ไขปัญหาเชิงโครงสร้างหรือปัญหาเทคนิคที่ซับซ้อน.
• สรุปรายงานปัญหาและข้อเสนอแนะในการปรับปรุงระบบเพื่อป้องกันการเกิดปัญหาซ้ำ (Preventive Action & Root Cause Analysis).
• รองรับการสแตนด์บายรับสาย (Call Standby) ตามเวรที่กำหนด.
• พร้อมปฏิบัติงานนอกเวลา (OT) รวมถึงวันหยุดในกรณีที่ระบบมีปัญหาฉุกเฉินระดับวิกฤต (Critical Incident Support).
• มีประสบการณ์ในตำแหน่ง Application Support, Software Support, Linux red hat หรือบทบาทที่เกี่ยวข้องอย่างน้อย 2-5 ปี.
• มีประสบการณ์การแก้ปัญหาแบบ Non-Helpdesk (เน้น Analytical & Technical Troubleshooting).
• มีความรู้ความเข้าใจเกี่ยวกับ Application Flow และ System Architecture เบื้องต้น.
• สามารถเขียนและใช้ SQL Commands ในการ Query และตรวจสอบข้อมูลได้ดี.
• มีทักษะในการอ่าน/ไล่ Code (Code Walkthrough) เพื่อวิเคราะห์หาจุดบกพร่องของระบบได้.
• มีความรู้พื้นฐานงาน System Admin และสามารถอ่าน/วิเคราะห์ Application Log & Server Log ได้.

Experience:

1 year required

Skills:

Mechanical Engineering, Petrochemical, Procurement, English

Job type:

Full-time

• Provide advice to Engineering teams to determine feasibility, process/ design advantage, cost & time constraint and other technical or economic factors which may affect the project's medium-term to long-term production process. Identify the problem areas and suggest the appropriated solutions/actions to Engineering team as necessary.
• Compile relevant necessary data/ information to conduct analytical studies on specification and performance requirements considering medium-term and long-term solutions.
• Provide advice/ recommendation on procurement strategies and participate in the procurement processes to obtain the most appropriated vendors for equipment, materials and services. Review bidder lists, pre-qualification, detailed contractor's overall plans and provide recommendation to project teams. Participate in the bid evaluation and contractor's selection.
• Recommend corrective actions when the project performance deviates from the project direction/requirements.
• Study, analyze and recommend modification/ construction options and solutions to the process that will enhance / optimize production at minimum costs and with proper safety considerations. Determine effect of such modification/ construction on the process and report feasibility of such modification/ construction.
• When/ as required, participate in the technical committee meeting with internal and external parties to provide advice/ recommendation in own expertise.
• When/ as required, participate in Vendor's manufacturer/fabrication shop inspection, field pre-commissioning, commissioning, test run and start up of mechanical equipment.
• Promotes and ensures an affective implementation of SSHE rules and engineering best practices.
• Coach, motivate, and develop junior professionals and share knowledge to team.
• Job End Result.
• Accuracy, reliability and timeliness of advice, guidance and/ or recommendations provided to Engineering teams when required.
• Efficiency and reliability of recommendations on modification/ construction options and solutions to mechanical equipments with regards to quality and cost effectiveness to enhance / optimize production at minimum costs and with proper safety considerations.
• Contribute to obtain the most appropriate contractors to carry out engineering modification/ construction works.
• Safe and efficient operation through careful follow-up of activities. Prompt actions in emergency situations.
• To ensure the engineering knowledge transfers to junior professionals.
• Professional Knowledge & Experience.
• Bachelor's degree, or equivalent, in Mechanical Engineering.
• At least 15 years' experience in design and construction of large construction projects.
• At least 12 years in upstream or midstream or downstream in oil and gas industry or petrochemical industry or power plant.
• Good command of written and spoken English.
• Knowledge of both green and brown fields in engineering and topside facility designs of the stationary mechanical systems and rotating machines, topside equipment, piping and support structures, corrosion/erosion, welding, QA/QC, construction codes & standards, offshore hook-up/commissioning and modification work.
• Strong technical knowledge and field experiences in Factory Acceptance Test (FAT), pre-commissioning, commissioning, test run and start up of mechanical equipment is a plus qualification.
• Good computer skills.
• Good interpersonal and communication skills.
• Work Location.
• Bangkok.

Skills:

Social Media Management, Public Relations, Content Creator, Branding, YouTube, English, Thai

Job type:

Full-time

• We are looking for a dynamic and creative communicator with a strong passion for content creation and storytelling. This role plays a key part in developing high-quality content for digital platforms and owned channels to strengthen corporate image, and support business objectives.
• The ideal candidate is a strong content creator who can translate complex business and energy-related topics into clear, engaging, and impactful content tailored for different platforms and audiences.
• Content Strategy & Creation.
• Develop compelling, high-quality content in various formats including articles, captions, VDO scripts, multimedia storytelling, etc.
• Define key messages, storytelling approaches, and tone of voice aligned with corporate positioning, and translate complex topics into clear, engaging narratives.
• Create platform-specific content tailored to different audiences and channels (e.g., Website, Facebook, LinkedIn, YouTube, Internal Communication).
• Ensure consistent messaging across all channels, while adapting content creatively to suit different audiences and platforms.
• Digital Communications & Owned Channels Management.
• Manage and optimize corporate digital channels, including corporate website and social media platforms (e.g., Facebook, LinkedIn, YouTube, LINE OA).
• Manage and maintain corporate website content as a key corporate communication platform, ensuring accuracy, timeliness, and alignment with corporate messaging and business priorities.
• Manage day-to-day operations of digital platforms, including content publishing, scheduling, and basic platform administration.
• Plan and execute both campaign-based and always-on content strategies to enhance corporate image and increase public understanding of the company and its business.
• Key Accountabilities (Continued).
• Coordinate with internal stakeholders and content owners to ensure content quality, consistency, compliance with relevant laws and standards, and alignment with corporate branding and messaging.
• Coordinate and manage social listening vendors, including briefing requirements, monitoring deliverables, and ensuring data accuracy and timely reporting.
• Monitor audience sentiment, feedback, and emerging issues across digital platforms, and escalate potential risks as appropriate.
• Analyze digital communication performance and social listening insights, and translate findings into actionable recommendations to improve content effectiveness, audience engagement, and overall communication strategies.
• Other Communication-related Assignments.
• Undertake additional communication-related responsibilities as assigned, in alignment with business priorities.
• Professional Knowledge & Experiences.
• Bachelor's Degree in Communications, Journalism, Public Relations, and related fields.
• 5 - 10 years' experience in corporate communications, digital communication, or content creation.
• Excellent written and verbal communication skills both Thai and English.
• Strong writing and content development skills, with ability to simplify complex information into clear and engaging content for multiple platforms.
• Good interpersonal and communication skills, with the ability to collaborate effectively across functions and engage with diverse stakeholders.
• Good digital literacy with familiarity in collaboration tools (e.g., MS 365), content development tools (including AI-assisted), and social media management platforms.
• Portfolio of previous content work (writing samples or digital content) is preferred.

Skills:

Mechanical Engineering, Procurement, English

Job type:

Full-time

• (Senior) Engineer, Drilling.
• is responsible for reviewing, analyzing, and evaluating drilling operations to improve the drilling performance, SSHE, cost control, and operational efficiency. The jobholder is required to prepare well designs, detailed drilling programs, including budget and AFE preparation. The jobholder also prepares Call for Tender (CFT) and participates in bids evaluation and selection contractors regarding drilling rig's third-party services.
• Key Accountabilities.
• Prepare well designs, detailed drilling programs and budget in accordance with Well Management System and well objectives.
• Review, track and analyze drilling operations. Provide solutions for performance improvement in terms of time, cost and safety.
• Contribute to developing relevant instructions for exploration/delineation and development drilling activities. Ensure that they are in line with Well Management System (WMS).
• Coordinate and liaise with service providers to assure continuity, effectiveness and efficiency of the operations.
• Serve as Contract Holder to initiate bidding and/or negotiating for third party services as well as prepare and manage drilling contracts in compliance with Company's Procurement Process and SSHE Contractor Management Standard.
• Prepare end of well reports and capture lessons learnt at the end of the campaign or after troubleshooting for operations improvement.
• Ensure equipment and materials required for the drilling operations are properly specified and ordered in time.
• Visit designated operations area on frequent basis to foster safe operations and performance improvement.
• Contribute to HAZID/HAZOP activities, SSHE reviews and follow-up of action items.
• Ensure the Drilling Program and drilling operations are performed in accordance with applicable legal requirements, SSHE Management System, Well Management System (WMS), and Standard Operating Procedure (SOP).
• Professional Knowledge & Experiences.
• Bachelor's Degree in Petroleum Engineering, Mechanical Engineering or equivalent.
• Minimum 5-year experience in drilling engineering or operations, including 3-year experience as Drilling Operations Supervisor at offshore drilling rigs.
• Knowledge of performance optimization, supplier management, and materials procurement, service contracts, and SSHE for drilling operations.
• Good command of both written and spoken English.
• Analytical and presentation skill.

Experience:

5 years required

Skills:

Google Analytics, Purchasing, Automation, YouTube, SAP

Job type:

Full-time

• Thailand | IT Applications.
• About the Role.
• The Sr. Specialist, IT Applications (SAP MM & Integration) is responsible for sustaining and advancing DKSH's SAP-enabled business operations across Thailand, ensuring application stability, seamless system integrations, and continuous improvement. This role is a critical enabler of business continuity and contributes directly to DKSH's digital transformation agenda and SAP application roadmap.
• What You Will Deliver.
• Provide end-to-end application support for SAP Materials Management (MM) and SAP Process Integration/Process Orchestration (PI/PO) modules, ensuring consistent system stability and uninterrupted business operations.
• Analyze business requirements and translate them into effective SAP solutions that align with business objectives and Group IT standards.
• Configure, test, and optimize SAP MM processes to drive operational efficiency and process consistency across the organization.
• Design, monitor, and troubleshoot SAP PI/PO interfaces and message mappings to ensure reliable and accurate system integration.
• Investigate and resolve production issues through structured root cause analysis and timely implementation of corrective actions.
• Manage SAP change requests, System Integration Testing (SIT) and User Acceptance Testing (UAT) activities, transport management, and deployment processes.
• Collaborate with business users, functional teams, global IT, and technical teams to deliver enhancements and project outcomes with quality and on schedule.
• Prepare and maintain functional specifications, technical documentation, and support procedures; deliver user training when required.
• Ensure compliance with IT policies, audit requirements, security controls, and application governance standards.
• Support business continuity planning, disaster recovery activities, and application risk management initiatives.
• Build strong relationships with business stakeholders, regional IT teams, and external partners to promote collaboration and customer-centric service delivery.
• Contribute recommendations and subject matter expertise to support decision-making and continuous improvement across the IT function.
• Administrative duties and coordination tasks as required.
• What You Bring.
• Bachelor's Degree in Information Technology, Computer Science, Information Systems, Engineering, or a related discipline.
• Minimum 5 years of SAP application support, implementation, or consulting experience, including strong hands-on expertise in SAP Materials Management (MM) and SAP Process Integration/Process Orchestration (PI/PO).
• Strong functional and technical knowledge of SAP applications and related technologies.
• Proven hands-on experience in SAP MM configuration, testing, support, and process optimization and proficiency in SAP PI/PO administration, interface design, message mapping, monitoring, troubleshooting, and support.
• Working knowledge of integration technologies including Structured Query Language (SQL), Extensible Markup Language (XML), Intermediate Document (IDoc), Remote Function Call (RFC), Web Services, and Application Programming Interfaces (APIs).
• Understanding of SAP integration with Financial Accounting and Controlling (FI/CO), Sales and Distribution (SD), Production Planning (PP), and Warehouse Management/Extended Warehouse Management (WM/EWM) modules.
• Experience with SAP S/4HANA migration is an advantage.
• Knowledge of SAP Integration Suite and Cloud Platform Integration (CPI) is an advantage.
• Experience with cross-functional SAP modules such as SD, WM, EWM, or FI is an advantage.
• Knowledge of ABAP debugging, interface troubleshooting, and technical analysis is an advantage.
• Proficiency in written and spoken English.
• Based in Thailand or available to work from Thailand.
• Be legally authorized to work in Thailand without visa sponsorship.
• Why Join DKSH.
• At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in IT Applications.

Experience:

7 years required

Skills:

Procurement, Negotiation, Budgeting

Job type:

Full-time

• Develop and execute strategic plans.
• (for end-to-end IT asset management covering computers, notebooks, mobile devices, printers, and network equipment) that match with the business requirement and generate the Sales Opportunity.
• Develop Sourcing strategies.
• to identify reliable suppliers, contractors, and service providers. and plan to serve business needs and monitor actual performance.
• Oversee and approve IT hardware procurement,.
• ensuring alignment with technical specifications, business value, and corporate IT standards.
• Lead vendor and supplier negotiations., managing pricing, delivery quality, and post-sale support to ensure optimal performance and value.
• Plan and manage leasing and procurement contracts.
• (Procurement Planning & Contract Management) to support budgeting and operational needs.
• Provide technical consultation.
• on equipment specifications and collaborate with Infrastructure and Security teams to ensure compliance with safety and IT standards.
• Supervise IT Support / Helpdesk operations., including setting SLAs and implementing service improvement initiatives to enhance user satisfaction.
• Maintain and govern the Asset Inventory System., ensuring asset records are accurate and up to date, and establish standards for regular asset audits.
• Support and deliver analytical reports.
• on budget utilization, asset performance, cost-saving opportunities, and usage trends for management decision-making.
• Lead and develop the IT Support and Asset Management team., ensuring high service performance and continuous capability growth aligned with organizational goals.
• Excellent negotiation skills with a proven track record of closing deals, Leadership mindset with a hands-on, proactive approach, Build and maintain strong relationships with clients, partners, and stakeholders, Facilitate effective communication across Team to ensure production continuity.
• Job Qualifications.
• Bachelor's or Master's degree in Information Technology, Computer Engineering, Business Administration, or related fields.
• Minimum of.
• 7 years of experience.
• in IT Asset Management, IT Procurement, or Infrastructure Support, with at least.
• 3 years in a supervisory or managerial role.
• Strong understanding of.
• IT hardware specifications., licensing models, and lifecycle management (PCs, servers, mobile devices, printers, etc.).
• Proven experience in.
• vendor negotiation and contract management., including leasing and procurement planning.
• Familiarity with.
• ITIL framework., IT support best practices, and service-level agreement (SLA) management.
• Knowledge of.
• IT security standards.
• and ability to collaborate effectively with Infrastructure and Security teams.
• Hands-on experience with.
• Asset Management Systems.
• (e.g., ServiceNow, Freshservice, Lansweeper, or equivalent).
• Analytical mindset with ability to create and interpret.
• budget reports, usage trends, and cost optimization metrics.
• Strong leadership, team development, and cross-functional collaboration skills.

Experience:

3 years required

Skills:

Industrial Engineering, Product Development, Automation, Nutrition, English

Job type:

Full-time

• Build strong business partnerships by establishing effective relationships (both virtual and in-person) with the Reckitt Manufacturing community within the region, as well as with global Health & Hygiene and IT&D teams. Engage at both leadership and operational levels, including developing sustainable relationships with key factory and shopfloor personnel.
• Confidently guide and challenge leadership thinking through strong communication and presentation skills, enabling effective and informed decision-making.
• Operate effectively within a matrix environment, supporting Solutions Delivery and Demand Management by leveraging shared resource pools to deliver required outcomes.
• Oversee the relationship and execution of manufacturing operations, with sufficient process understanding to propose business solutions while clearly articulating challenges to technical and delivery teams. Develop a strong understanding of key Reckitt applications and actively leverage their benefits.
• Ensure that global technical and information standards are consistently implemented and fully complied with across all activities.
• Demonstrate sound judgment and strong IT, OT, and commercial acumen, with a persistent focus on achieving the best possible outcomes for Reckitt while aligning with business goals. Ensure the successful delivery of both local and global projects in line with agreed plans.
• Make informed business decisions that enable the organization to profitably and sustainably seize opportunities, with a forward-looking focus on factory automation and digital manufacturing.
• Develop the capability and presence to become an integral member of factory leadership teams, representing IT&D in strategic discussions and decision-making forums.
• Build organizational capability to effectively adopt, utilize, and derive value from technological solutions.
• Establish and drive the IT&D transformation journey in collaboration with regional leadership, while ensuring strong alignment and engagement with global teams.
• The experience we're looking for.
• Minimum holds a bachelor's degree in Information Technology or Industrial Engineering, or other related. Master's degree will be an advantage.
• Having at least 5 years of experience in relevant industry with 3 years of experience in managerial position.
• Demonstrable Manufacturing process understanding and proficiency; experience with IT&D Operating Model along-side Industrial Automation and Industry 4.0.
• The skills for success.
• Must be a proactive self-starter: able to network, learn and take decisions independently; able to clarify and document unclear situations, set standards and drive out uncertainty.
• Attitude and aptitude to thrive in a fast-moving, demanding, dynamic and ambiguous environment, with the personal integrity to make positive change and continuously look for improvement opportunities.
• Achievement focused and able to work in a direct and often pressurized environment.
• Able to communicate well, listen to others' opinion, and being able to adapt to a different range of communication style.
• Able to identify and assess work related issues and coordinate with his/her direct superior in providing solution(s).
• Have a strong business acumen.
• English literate (reading, written, spoken).
• Willing to travel among sites in Thailand.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.
• We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.
• All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Experience:

5 years required

Skills:

Software Development, Quality Assurance, Problem Solving, Architecture, Automation, Python, SQL

Job type:

Full-time

• Why LINE MAN Wongnai.
• LINE MAN Wongnai is one of the fastest-growing technology companies in Thailand. We are a team of talented people working together to build a digital ecosystem that drives the country forward. By using data and AI, we create products that make a real difference in people's lives from the LINE MAN app and Wongnai POS to financial services through LINE Pay.
• We work at the point where fast-growing technology meets everyday e-commerce lifesty ...
• Why this Role.
• This role re-imagines traditional IT operations by positioning you as the team's core.
• Builder".
• and creator of efficiency tools. Your mission is to transform everyday operational challenges into practical, high-impact automated systems.
• Leveraging deep technical expertise, scripting mastery, and modern AI/GenAI applications (such as Gemini Enterprise), you will design and enhance Modern Device Management while developing automation across our entire SaaS and Enterprise Software ecosystem including UEM platforms, IDPs, Google Workspace, Microsoft 365, Slack and more.
• By joining our team, you will step into a role where you can solve complex system integration challenges, drive internal innovation, and elevate both security and operational efficiency at scale.
• Endpoint Security & UEM Architecture.
• Lead the administration of Unified Endpoint Management (UEM/MDM) platforms to ensure all laptops and mobile devices are strictly hardened against threats.
• Continuously build, update, monitor, and troubleshoot device configurations. Ensure all changes strictly align with business requirements and company policies.
• Define and enforce robust security baselines (e.g., Disk Encryption, Password Complexity, OS Patch Management) to achieve 100% compliance.
• Configure automated security workflows to instantly detect, alert, and isolate non-compliant or compromised endpoints.
• Maintain comprehensive "Security & Admin Guides," documenting configuration baselines, automation workflows, SOP and incident response procedures.
• Automation & System Integration.
• Design, build, and maintain automation scripts and internal bots (using Python, Google Apps Script, Slack Apps) to eliminate manual IT and cross-team workflows.
• Develop custom API connectors and Webhooks to seamlessly integrate core work platforms (Okta, Google Workspace, Slack, HRIS) with internal tools for real-time data sync.
• Deep-dive into configuring Okta, Google Workspace, Gemini Enterprise, Slack, and other enterprise SaaS systems to roll out new features and apply to requirements.
• Perform rigorous testing in sandbox environments to ensure automations operate smoothly without disrupting live operations.
• Operations & Optimization.
• Analyze and resolve complex technical glitches related to API integrations and scripts.
• Continuously monitor the health, speed, and efficiency of internal scripts, bots, and integration pipelines.
• What You'll Need.
• Bachelor's degree in Computer Science, IT, Computer Engineering, or a related field (or equivalent practical experience).
• 4-6 years of experience in Software Development, Systems Engineering, IT Automation, or Enterprise Application Integration.
• Passion for Coding and Scripting.
• Strong hands-on coding skills in.
• Python, Google Apps Script, or PowerShell,.
• along with SQL fundamentals.
• Expertise in REST APIs, Webhooks, OAuth 2.0, and safe credential handling/secret management.
• Hands-on experience administering at least one major UEM/MDM solution (e.g., Jamf, Kandji, Microsoft Intune, Workspace ONE).
• Strong administrative and integration experience with Okta (or similar IdP), Google Workspace, Slack and Enterprise Platforms.
• Exceptional task prioritization and time management skills. Ability to thrive in a fast-paced, high-pressure environment and effectively manage a high workload.
• Strong analytical skills, a passion for building internal tools, and an eagerness to learn and apply emerging technologies (e.g., AI/GenAI tools) to business needs.
• What Sets You Apart.
• Strong passion, curiosity, and eagerness to learn and apply emerging technologies (e.g., AI/GenAI tools like Gemini Enterprise, Claude, LLMs) to business needs and modern workplace automation.
• Strong analytical skills with a passion for identifying operational bottlenecks and building internal tools to solve them at scale.
• Ability to balance strict security enforcement and endpoint hardening with a smooth, seamless end-user experience across the organization.