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Experience:
2 years required
Skills:
Negotiation, English
Job type:
Full-time
Salary:
negotiable
Duties & Responsibilities/ Job Description Key Responsibilities Develop monthly and quarterly marketing action plans aligned with brand direction and sales targets Analyze market trends, customer insights, and competitors to strengthen product positioning and USP Act as the main contact with international brand principals for campaign updates, media approval, and performance reporting Coordinate new product launches, campaign materials, and marketing support programs Manage assigned marketing budgets and ensure effective spending with strong ROI Track and evaluate campaign performa ...
Experience:
5 years required
Skills:
Customer Relationship Management (CRM), Product Development, Project Management, Marketing Strategy, Digital Marketing
Job type:
Full-time
Salary:
negotiable
Job Description Key responsibilities: Plan and execute trade activation focused on key areas Develop channel-specific activation plans for public hospitals, medical schools, and institutional customers Support customer engagement, access, and adoption programs focused on public/ teaching hospitals settings Coordinate with SMs and PSRs to ensure effective execution Capture field insights and identify public channel opportunities Share best practices for public and institutional activation Support and drive key Marketing Campaign & Stakeholder Management Create promotional materials ...
Skills:
Microsoft Office, Market Research, Teamwork
Job type:
Full-time
Salary:
negotiable
- ABB., we help industries run leaner and cleaner and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
- Marketing Manager - Product.
- Your role and responsibilities.
- In this role, you will have the opportunity to implement product marketing strategies in line with global product strategy in assigned area to meet business objectives. Each day, you will implement marketing activities and support Sales organization in driving sales and services for respective products. You will also showcase your expertise by driving sales efficiency by providing appropriate product knowledge information and training.
- You will have the opportunity to gain vocational experience through a temporary work placement. Each day, you will acquire knowledge by performing tasks as directed. You will also showcase your expertise by supporting ABB's operations and enhancing personal education/employment opportunities.
- The work model for the role is: onsite,.
- Support the execution of product marketing activities in line with business objectives.
- Assist in preparing marketing materials (presentations, brochures, and digital content).
- Coordinate and support marketing events, campaigns, and internal activities.
- Collaborate with teams to gather basic product and technical information.
- Provide administrative and coordination support to the Sales and Marketing team.
- Conduct simple market research and compile data for team use.
- Currently pursuing a Bachelor's degree in Engineering.
- Strong interest in marketing and technical products/solutions.
- Good communication and teamwork skills.
- Proficiency in Microsoft Office (PowerPoint, Excel, Word).
- Detail-oriented with strong organizational skills.
- Ability to work collaboratively in a fast-paced environment.
- More about us.
- ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division's technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division's portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world's largest data center companies with advanced energy-efficient UPS solutions. The Division's ABB Ability Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.
- Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
- Ready to make an impact?.
- Apply today or visit.
- https://www.abb.com.
- to learn more about the impact of our solutions across the globe.
Experience:
2 years required
Skills:
Digital Marketing, Social media, Power point, YouTube
Job type:
Full-time
Salary:
negotiable
Job Responsibilities: Monthly and quarterly business review Stay up to date with best practices, new tools, and technologies Understand the team's challenges by managing the end-to-end process: research, campaign planning, production, performance monitoring, campaign optimization, reporting and consultation Responsible for driving initiatives to achieve our client's business objective (often revenue or number of lead) using social media advertising, search advertising (Google, Yahoo, and Bing), display advertising, YouTube advertising, and mobile application advertising Analyze and ...
Experience:
1 year required
Skills:
English, Thai
Job type:
Full-time
Salary:
negotiable
- Understand clients' business operations and banking requirements, propose tailored solutions, and facilitate implementation.
- Coordinate internal and external resources to meet client needs, such as year-end fee waiver applications and other special services.
- Ensure the completeness and compliance of client documentation by strictly adhering to KYC (Know Your Customer) processes to mitigate potential risks.
- Comply with internal policies and external regulatory requirements to maintain operational integrity.
- Monitor deposit amounts and ensure compliance with Head Office regulations.
- Provide comprehensive banking services to Chinese corporate clients, including customer due diligence (KYC), account opening, online banking setup and management, and daily settlement services.
- Address client inquiries promptly via communication platforms such as WeChat or face-to-face interactions to resolve issues related to banking services.
- Ensure the completeness and compliance of client documentation by strictly adhering to KYC processes to mitigate potential risks.
- Comply with internal policies and external regulatory requirements to maintain operational integrity.
- Maintain strong client relationships to enhance satisfaction and identify potential business opportunities with existing clients.
- Support departmental initiatives such as client engagement activities and market outreach to strengthen the bank's presence among Chinese corporate clients.
- Bachelor's degree in any field.
- Excellent proficiency in both Chinese and English is a MUST.
- 1-2 years of experience working with Chinese clients in any industry.
- Strong communication and interpersonal skills.
- Health and Life Insurance: Coverage includes Group Life Insurance, OPD, Dental Benefits, General Hospital Services.
- Financial Security: Provident Fund, Social Security Fund, and Retirement Benefits.
- Wellness Programs: Annual physical checkups.
- Special Financial Allowances: Support for marriage, birthday celebrations and sick visits.
- Leave Benefits: Annual Leave, Business Leave, Sick Leave, Maternity Leave, and Ordination Leave.
- Work-Life Balance: A 5-day work week.
- Join us to grow your career in a dynamic and supportive environment!.
- Please be informed that bank conducts criminal background checks for all positions during hiring process.
- Interested candidates, please submit your resume by click "Quick apply".
Skills:
Sales, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Drive sales of venue spaces, food & beverage packages for parties, celebrations, corporate events, and private functions.
- Identify and attract new clients, particularly international customers, corporate groups, event organizers, and high-value customers.
- Build and maintain strong relationships with clients to generate repeat bookings and long-term business.
- Handle the end-to-end sales process, from client inquiry, quotation and negotiation to booking confirmation and follow-up.
- Work closely with Event and Operations teams to ensure smooth event execution and excellent customer experience.
- Develop sales promotions and packages with the Marketing team to increase venue bookings and F&B revenue.
- Monitor sales performance, market trends, and competitors to identify new business opportunities and achieve sales targets.
- About you.
- At least 3-5 years of experience in Sales, Sale Event Management, Hospitality, or Lifestyle industries.
- Strong skills in sales, negotiation, and communication.
- Strong ability to build and maintain relationships with clients, particularly international and corporate clients.
- Passionate about F&B, entertainment, and social events.
- Basis in English Skill.
Skills:
Google Analytics
Job type:
Internship
Salary:
negotiable
The purpose of this role is to provide real-world experience, learning industry technical and professional skills, abilities and activities to contribute to the Dentsu network. Job Description: Key responsibilities: Execute and optimize performance media (Google AdWords / Facebook Ads and other digital media) in order to achieve maximum Return on Investment (ROI) Creating, Optimizing and bidding for ads copy, keywords, banner and target audience for all media Track statistic of media data and analyze the information Collect data, analyze trend and insight using Google Analytics or ...
Job type:
Full-time
Salary:
negotiable
- วางแผน บริหาร จัดลำดับความสำคัญ และกระจายทรัพยากรในการดำเนินงาน Marketing Campaign และ Promotion ให้สอดคล้องกับเป้าหมาย ยอดขาย และ Traffic.
- กำหนดแผนการดำเนินงานและประสานงานกับทีมที่เกี่ยวข้องอย่างมีประสิทธิภาพ เพื่อให้ Campaign ดำเนินงานได้ตาม Timeline และมาตรฐานที่กำหนด.
- ติดตาม รวบรวม และวิเคราะห์ผล Campaign / Promotion พร้อมสรุปแนวทางพัฒนาเชิงทฤษฎีและเทคนิคทางวิชาชีพสำหรับกิจกรรมในอนาคต.
- ปฏิบัติงานด้วยตนเองในการขับเคลื่อน Marketing Project ที่ได้รับมอบหมายอย่างมีประสิทธิภาพ ตั้งแต่การวางแผนจนถึงการสรุปผล.
- Local Store Marketing (LSM) Strategy & Operationsดูแล วางแผน และพัฒนา Local Store Marketing (LSM) เพื่อสนับสนุนยอดขายของแต่ละสาขา โดยประยุกต์ใช้ความรู้และประสบการณ์ในสายวิชาชีพ.
- วิเคราะห์ผลการดำเนินงานและศักยภาพของสาขา เพื่อหาโอกาสในการทำ Local Marketing ที่เหมาะสมกับพื้นที่และกลุ่มลูกค้า.
- กำหนดแนวทาง และดูแลแก้ไขการปฏิบัติงาน LSM ร่วมกับทีม Operations และสาขา ให้สอดคล้องกับนโยบายและกระบวนการที่กำหนด.
- ติดตามผล LSM Activity นำ Data Insight มาพัฒนาแผนงานอย่างต่อเนื่อง พร้อมหาโอกาสสร้าง Local Partnership เพื่อเพิ่ม Traffic และยอดขาย.
- งานวิเคราะห์ผลงานการตลาดและยอดขาย (Sales & Marketing Performance Analysis)ติดตามและวิเคราะห์ยอดขาย Trend สินค้า Campaign และ Promotion อย่างสม่ำเสมอ โดยใช้หลักการวิเคราะห์ข้อมูลการตลาด.
- สรุป Insight หาโอกาสทางธุรกิจ และจุดที่ต้องแก้ไข เพื่อจัดทำรายงานสรุปผลงาน (Performance Report & Post-Campaign).
- จัดทำแผนรับมือ (Action Plan) และให้ข้อเสนอแนะแก่ทีม เพื่อสนับสนุนการเติบโตของยอดขายและผลการดำเนินงานธุรกิจ.
- งานวิเคราะห์ตลาดและพฤติกรรมผู้บริโภค (Market & Business Insights)อัปเดตข้อมูลคู่แข่ง โปรโมชั่นในตลาด พฤติกรรมลูกค้า และเทรนด์ใหม่ ๆ ในธุรกิจ Food & Beverage.
- นำข้อมูลเทรนด์และพฤติกรรมลูกค้ามาคิดเป็นไอเดียกิจกรรมการตลาดใหม่ ๆ.
- สนับสนุน Marketing Manager และ Managing Director ในการจัดทำ Marketing Plan และ Business Review ภาพรวม.
- งานประสานงานและติดตามผล (Cross-functional Coordination)ปฏิบัติงานร่วมกับ Operations, Store และทีมภายใน ให้เป็นไปตามกฎระเบียบ มาตรฐาน และนโยบายขององค์กร.
- ประสานงานและบริหารความสัมพันธ์กับ External Partner หรือ Supplier ตามขอบเขต Project.
- บริหารและติดตาม Key Action ของแต่ละ Project ให้บรรลุผลลัพธ์ตามแผนงานที่กำหนด.
Skills:
Project Management, English
Job type:
Full-time
Salary:
negotiable
- Develop and drive marketing communication and brand communication strategies to strengthen FWD's brand awareness, consideration, and overall brand equity.
- Lead the planning, development, and execution of integrated marketing communication campaigns across multiple channels to support business objectives and deliver measurable brand and business outcomes.
- Identify and evaluate strategic marketing communication opportunities, marketing collaboration partnerships, sponsorships, and engagement platforms to enhance audience ...
- Translate consumer insights, market intelligence, and competitive analysis into actionable marketing communication strategies, messaging frameworks, and campaign plans.
- Define success metrics, monitor campaign and brand performance, generate insights, and recommend optimization strategies to improve communication effectiveness, audience engagement, and ROI.
- Partner with internal and external stakeholders to ensure effective delivery of marketing communication programs and consistent execution of brand standards across all customer and communication touchpoints.
- Act as a strategic advisor to business functions on marketing communication strategy, campaign development, audience engagement, and integrated marketing planning, ensuring alignment with FWD's brand objectives and business priorities.
- Master degrees in Marketing, Business, Communication or related.
- 7-10 years working experiences in leading roles under brand/comms team or related.
- A good understanding in integrated marketing communications, media planning, event/experiential experience, partnership experience, and project management.
- Strong leadership, communications, and good analytical skills with business acumen.
- High understanding of AI, digital and market trend. Hands on and can-do attitude with high ambitious to drive for a high-performance team.
- Excellence communication in both Thai and English.
- Hybrid working (2 days in office/week).
- Office at BTS Nana station.
- Insurance coverage for employee and family.
- Performance Bonus.
- Annual leaves 20 days/year.
Job type:
Full-time
Salary:
฿35,000 - ฿50,000, negotiable
- We are seeking a dynamic, analytical, and customer-focused Customer Relationship & Marketing Specialist to join our team. In this role, you will bridge the gap between marketing initiatives, data analytics, and high-touch customer care.
- If you have a strong background in real estate, an eye for data-driven customer insights, and a passion for delivering exceptional after-sales service, we would love to meet you.
- 1 Customer Relationship Management (CRM): Develop and maintain strong relationships ...
- 2 Data Analysis & Marketing Insights: Collect, analyze, and interpret customer data, campaign metrics, and feedback. Translate complex numbers into actionable marketing strategies and service improvements.
- 3 After-Sales Service Coordination: Handle client requests, gather customer feedback, and coordinate with internal teams to ensure high customer satisfaction and retention.
- 4 Marketing & Campaign Support: Collaborate on customer retention strategies, targeted promotional efforts, and personalized communication strategies tailored to property buyers.
- 5 Reporting & Strategy: Prepare regular reports on customer sentiment, lifetime value, and campaign performance to present to upper management.
- 1 Education: Bachelor's Degree in Marketing, Business Administration, or a related field.
- 2 Experience: 2 - 3+ years of experience in the Real Estate industry, specifically in marketing, customer relations, or sales/after-sales operations.
- 3 Languages: Fluent in English (both written and spoken) with clear, professional communication skills.
- 4 Data Literacy: Strong ability to read, analyze, and interpret data and numbers to drive decisions (proficiency in Excel/CRM platforms required).
- 5 Service Mindset: Outstanding service attitude, high emotional intelligence, and a customer-centric approach to problem-solving.
- 6 Attributes: Proactive, organized, detail-oriented, with a strong business acumen and marketing sense.
- 7 CRM Systems: If your company uses specific tools (e.g., Salesforce, HubSpot, Zoho), you can list them under the Qualifications section.
Skills:
Social media, Digital Marketing, Data Analysis, English
Job type:
Full-time
Salary:
negotiable
- Responsible for conceptualizing, developing, and executing Brand IP marketing campaigns.
- Keep abreast of trends on social media, e-Commerce, digital marketing, and industry developments, and leverage trends and developments to optimize campaigns.
- Responsible for projecting potential Brand IP campaign targets to serve various platform objectives.
- Conduct data analysis on campaign performance (including against order and GMV targets) and offer ongoing recommendations for campaign optimization, such as innovative ideas, partnerships and activations that enhance campaign performance.
- Collaborate and coordinate across stakeholders, including campaigns, channel marketing, platform operations, product, and sales teams to ensure alignment of marketing communication plans with promotion details and implementation timeline.
- Collaborate with the design team and external agencies for creative development and content creation that align with marketing key messages.
- Cooperate with relevant marketing channel owners and analytics teams to report and provide insights on channel performance and propose action plans for future improvements.
- Bachelor's degree in Business, Economics, Marketing, or related field of study.
- Master's degree is a plus.
- 3 years+ of experience in Internet companies, brand companies, or agencies.
- English and local Thai language proficiency required.
- Excellent marketing planning skills with innovative spirit, great logical thinking ability; and had the experience of owning a comprehensive marketing campaign from ideation to execution.
- Keen user product awareness, familiar with domestic and foreign strong interactive products such as TikTok and instagram, like to understand and accept new things, have a wide range of interests, and are sensitive to marketing hotspot.
- Strong executive ability, communication ability, and dedication to operational excellence to quickly achieve the required business outcomes.
- Excellent communication and resource integration skills.
Experience:
4 years required
Skills:
Social media, Negotiation, Recruitment, Automation, Leadership Skill
Job type:
Full-time
Salary:
negotiable
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the sa ...
Experience:
4 years required
Skills:
Recruitment, Automation, Salesforce, YouTube, Cloud Computing
Job type:
Full-time
Salary:
negotiable
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the sa ...
Skills:
Negotiation, Microsoft Office, Excel
Job type:
Full-time
Salary:
negotiable
- Conceptualize, plan, and execute corporate promotion campaigns.
- Use CRM data to craft promotion mechanics and proposals.
- Manage creative design and production processes.
- Monitor and analyze promotion campaign outcomes.
- Coordinate with internal and external parties to ensure execution of campaigns on time and within budget.
- About you.
- At least 7 years of experience in marketing, promotion, events, or related fields.
- Bachelor's degree in Marketing, Business Administration, or related fields.
- Good communication, presentation and negotiation skills.
- Proficient skills in Microsoft Office Suite (Excel, PowerPoint, Word).
- Proactive and committed to delivering results in a fast-paced environment.
Experience:
4 years required
Skills:
Social media, Negotiation, Recruitment, Automation, Leadership Skill
Job type:
Full-time
Salary:
negotiable
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the sa ...
Skills:
Project Management, Google Analytics, Web Services, Automation, Salesforce, Javascript, Oracle, SAP, SQL, XML, SAS
Job type:
Full-time
Salary:
negotiable
- Perform day-to-day leadership on Marketing Technology Solutions presale, understand operations, development, system and campaign management on multi-platforms and database.
- Identifies solution improvements to clients and provides communication with client/team and manages the implementation plan and oversee the execution.
- Ensure a clear understanding of requirements so that the solutions delivered to the business are efficient, effective, and meeting the customer experience expectations.
- Understand business processes and provide guidance relative to emerging trends and strategy; understand customer's business, pain points, needs and strategic plans.
- Evaluate & drive proposed technical solutions by weighing the risks, rewards and future implications of each decision and recommending the optimal technical path forward.
- Guide and motivate our client to continually improve their Marketing technology with our team as strategic partner.
- Work closely with Senior Client Services Manager to prepare presale proposal for clients and collaborate with multiple teams.
- Generate ideas and present to client and team for how our solutions can make our clients more successful.
- 4- 7+ years previous project management experience with Salesforce or Adobe or Oracle platform or Marketing Technology consulting industry.
- Demonstrative success with multiple experience of business analyst and presale support for MarTech perspective.
- Significant MarTech platform experience e.g. E-Commerce, CRM, E-mail Automation, Web Analytics, Customer Data Platform, CMS, Line etc.
- Demonstrative success with multiple experience in MarTech assessment, MarTech implementation for marketing technology like Salesforce, Adobe, Oracle, Tealium, SAP, Sas, Sitecore, Google Analytics, Bluekai, Marketo etc.
- Good hands on technical background in HTML, XML, JavaScript, SQL, REST API and SOAP-based web services.
- Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams.
Experience:
2 years required
Skills:
Product Development, Marketing Strategy, Data Analysis, Social media
Job type:
Full-time
Salary:
negotiable
- We are looking for a Group Marketing Specialist, working for our Global Fleet Sales Team working out of our Bangkok Head Office.
- Conducting research to understand market trends, customer behaviors, competitors, and industry insights to inform marketing strategies.
- and campaigns.
- Write and launch marketing Bulletin and lead generation campaigns.
- Develops new marketing strategies and campaigns based on detailed analysis of market forces.
- Collaborating with cross-functional teams, such as sales, product development, and design, to align marketing strategies with overall.
- business goals.
- Adjusts marketing plans and activities to achieve business objective.
- Creating and executing marketing campaigns across various channels, such as digital (social media, email, content marketing), traditional.
- (print, TV, radio), and events, to promote products or services.
- Planning and organizing events, trade shows, webinars, and other promotional activities to engage customers and prospects.
- Create and implement marketing communication plan.
- Acts as a go-to resource for up-to-date, accurate research and market information.
- Tracks marketing strategy results closely and creates detailed reports with data analysis and other feedback.
- Presents findings to teams to help guide the direction and activities of the department.
- Reports findings and results to upper management and executives.
- Bachelor's Degree in Marketing, Business, or a related field.
- Two years of Marketing experience.
- RMA Group is an equal opportunity employer, with a diverse group of colleagues globally representing different cultures, backgrounds, and beliefs. Our values of Innovation, Integrity, and Endurance is embedded in what we do, and we welcome applicants who are committed to respecting diversity of thought, and in living our values on a day-to-day basis.
Experience:
3 years required
Skills:
Digital Marketing, Data Analysis, Social media, English, Thai
Job type:
Full-time
Salary:
negotiable
- Formulate and spearhead the end-to-end digital sales & communication strategies of assigned product group to achieve sales and commercial KPIs.
- Leverage marketing campaigns to create integrated B2B and D2C online marketing strategies to enhance brand communication, drive qualified traffic, and optimizing conversion performance.
- Work closely with the marketing team to leverage campaigns and develop suitable activation plans.
- Develop communications plan and media optimization in social media: FB, LINE OA, you tube, E- commerce platform ( Lazada, Shopee, Tik Tok, etc ).
- Conduct data analysis and insight to generate program and formulate appropriate action plans.
- Collaborate with cross-functional teams, such as Digital Sales and Back-End Operations, to fulfill all strategic requirements.
- Manage allocated budget, ensuring that spending is aligned with strategic goals.
- Bachelor in Marketing / Business or related fields.
- 3-5 years of experience in E-Commerce / trade marketing in FMCG.
- Strong communication in Thai & English.
- Commercial mindset with creativity.
- Solid know-how in digital marketing or E-Commerce.
- Result-oriented and able to manage multi-task.
- Understanding in FMCG Business.
Experience:
2 years required
Skills:
Social media, Power point, YouTube
Job type:
Full-time
Salary:
negotiable
- Monthly and quarterly business review.
- Stay up to date with best practices, new tools, and technologies.
- Understand the team's challenges by managing the end-to-end process: research, campaign planning, production, performance monitoring, campaign optimization, reporting and consultation.
- Responsible for driving initiatives to achieve our client's business objective (often revenue or number of lead) using social media advertising, search advertising (Google, Yahoo, and Bing), display advertising, YouTube advertising, and mobile application advertising.
- Analyze and optimize the campaign portfolio using the data-driven technique. Then, develop strategies to grow the business.
- Channel performance evaluations.
- Key Requirements.
- Fresh graduate are welcome.
- Strong Google Marketing Platform knowledge is preferred.
- Strong analytical skills and experience generating performance reports.
- Have a team management experience.
- Eagerness to learn and adopt new tools/technologies as well as share knowledge with others.
- A self-starting attitude - the ability to work independently and take initiatives.
- Ability to manage multiple projects simultaneously.
- Ability to work as a team and with clients.
- Good command of MS Office, MS-EXCEL, MS-POWERPOINT, MS-WORD.
Experience:
5 years required
Skills:
Digital Marketing, Public Relations, Power point, SEO, Customer Relationship Management (CRM)
Job type:
Full-time
Salary:
negotiable
- Serve as the key strategic contact for assigned e-commerce clients.
- Understand client business goals and translate them into actionable digital marketing plans.
- Lead client communications and performance reviews.
- Provide clear briefs and direction to internal teams.
- Maintain strong client relationships and ensure high satisfaction.
- Campaign & Project Coordination.
- Oversee and manage the execution of campaigns across various platforms.
- Collaborate with internal teams including media planners, creatives, SEO, CRM, and marketplace specialists.
- Ensure campaigns are launched on time, within budget, and meet quality standards.
- Monitor progress, troubleshoot issues, and ensure alignment with overall strategy.
- Media, SEO & CRM Collaboration.
- Coordinate with MPS (Media Planning Specialist) to develop strategic media plans.
- Review and ensure the completeness and quality of media plans before presentation to clients.
- Ensure SEO and CRM initiatives are aligned with overall campaign objectives.
- Facilitate integration of media, SEO, and CRM efforts to drive performance.
- Platform Expertise & Strategy.
- Leverage platform-specific knowledge across Meta, Google, TikTok, Shopee, Lazada, and other online media.
- Advise clients on platform trends, ad formats, and marketplace best practices.
- Guide optimization strategies to improve ROAS, conversion rates, and customer engagement.
- Reporting & Analysis.
- Review and consolidate campaign performance data and reports.
- Analyze metrics such as GMV, ROAS, CTR, and CPC to derive actionable insights.
- Present reports and strategic recommendations to clients.
- Use data to inform future media planning and creative direction.
- Bachelor's degree in communications, marketing, public relations, or a related field.
- 3-4 years of experience in digital marketing, client servicing, or performance marketing (e-commerce or agency background preferred).
- Strong understanding of online media platforms including Meta, Google, TikTok, Shopee, and Lazada.
- Strong analytical mindset with the ability to leverage data for decision-making.
- Strong understanding of marketing communication theory and principles.
- Ability to think strategically and creatively.
- Excellent written and verbal communication skills.
- A self-starting attitude - the ability to work independently and take initiatives.
- Ability to manage multiple projects simultaneously.
- Good command of MS Office, MS-EXCEL, MS-POWERPOINT, MS-WORD.
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