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Skills:

Compliance, Analytical Thinking, Automation

Job type:

Full-time

• Design, implement, and manage security controls for cloud environments (AWS, Azure, Google Cloud).
• Perform risk assessments and vulnerability management for cloud-based assets.
• Monitor cloud resources to detect and respond to security incidents.
• Collaborate with IT and development teams to integrate security into the SDLC and DevSecOps.
• Ensure compliance with industry regulations and internal security policies.
• Provide expertise in identity and access management (IAM) within cloud platforms.
• Continuously evaluate and recommend security improvements for cloud operations.
• Strong understanding of network security, encryption, and cloud infrastructure.
• Analytical thinking and problem-solving abilities.
• Ability to work collaboratively in cross-functional teams.
• Excellent communication skills to present security risks and solutions to non-technical stakeholders.
• Bachelor s degree in Computer Science, Information Security, or related field.
• Proven experience in cloud security, with a focus on AWS, Azure, or Google Cloud.
• Experience with cloud security automation and monitoring tools.
• Certifications such as AWS Certified Security Specialty, CISSP, or CCSP are an advantage.

Skills:

Research, System Administration, Android

Job type:

Full-time

• Implements IT security improvements by assessing current situation; evaluating trends; anticipating requirements.
• Protects IT system by defining access privileges, control structures, and required resources.
• Process & analyze to gain insights on past IT areas on, current or potential attacks and threats that pose a risk to the organization.
• Primary point of contact with Internal Audit. Periodically review, update, implement and communicate changes to IT policies and procedures and General IT Controls. Facilitate internal and external audit processes by participating in scoping discussions and walk-throughs, delivering evidence that controls are operating as defined, remediating deficiencies, and acting on recommendations.
• Safeguards IT infrastructure and system as well as information system assets by identifying and solving potential and actual security problems.
• Research cyber security topics and promote Cyber security awareness throughout Thaioil.
• EDUCATION.
• Bachelor s degree in computer science, Information Systems, or equivalent education or work experience.
• EXPERIENCE.
• Relevant experience, especially in IT working environment.
• Understanding of TCP/IP, common networking ports and protocols, traffic flow, system administration, OSI model, defense-in-depth, and common security elements.
• Hands-on experience analyzing high volumes of logs, network data (e.g., Netflow, FPC), and other attack artifacts in support of incident investigations.
• Experience with vulnerability scanning solutions.
• Familiarity with Vulnerability Management program.
• Proficiency with any of the following: Anti-Virus, HIPS, ID/PS, Full Packet Capture, Host-Based Forensics, Network Forensics, and RSA Security.
• Have knowledge of architecture, engineering, and operations of at least one enterprise SIEM platform.
• Understanding of mobile technology and OS (i.e., Android, iOS, Windows), VMware technology, and Unix and basic Unix commands.
• OTHER REQUIREMENTS.

Experience:

3 years required

Skills:

Compliance, Legal, Risk Management

Job type:

Full-time

• Develop data security policy review, data security policy exceptions, and control risk mitigation processes.
• Define the security controls for access management lifecycle (i.e., requirement for creation, deletion, transfer and review).
• Operate:Advice on technology relating to Data Privacy and Protection (i.e., PDPA) related security controls implementation.
• Drive and support data security controls such as Data Loss Prevention (DLP), Data Masking, Data Encryption capabilities to protect sensitive data.
• Drive compliance (or collaborate with compliance team) to organization security policies, standards, metrics, and legal requirements.
• Communicate and enforce security policies, rules, and standards.
• Conduct impact assessment of data initiatives from a security point of view.
• Ensure the cryptographic keys and related components are safety and protection of confidential information.
• Resolve data security audit and risk findings.
• Review and develop security controls to current access controls policies and procedures.
• Provide requirements for create and manage roles, access rights (includes privileged access), authentication and identity within the environment.
• Conduct periodic review of user access.
• Review, approve and monitor the usage of privileged access.
• EDUCATION.
• Bachelor s degree in computer science, Information Systems, or equivalent education or work experience.
• EXPERIENCE.
• Work experience in privacy, compliance, information security, auditing or a related field may also be an accepted alternative, according to Cybersecurity.
• Minimum 3 years of experience in and strong knowledge of privacy, data, operational risk management, information security, or related areas in IT.
• OTHER REQUIREMENTS.

Skills:

Compliance, Automation, Risk Management

Job type:

Full-time

• Lead and enhance security operations, mentoring team members and implementing advanced security strategies.
• Architect and enforce security frameworks for IT systems, networks, and cloud environments.
• Monitor, detect, and respond to cyber threats, conducting forensic investigations and post-incident analysis.
• Oversee vulnerability management, system hardening, and security compliance.
• Manage identity and access controls, privileged accounts, and authentication mechanisms.
• Drive security automation, process improvements, and adoption of emerging technologies.
• Conduct security awareness training and ensure best practices across the organization.
• Minimum 5+ years of experience in security operations, with a strong focus on incident response, vulnerability management, and risk assessment.
• Proven experience leading incident response efforts and conducting root cause investigations.
• Experience with vulnerability management, and overseeing the security pipeline.
• Experience with security standardization and IT compliance certification and audit.
• Experience with risk management frameworks and methodologies.
• Expert knowledge of security tools, including SIEM, EDR, vulnerability scanners, and penetration testing tools.
• Strong understanding of network protocols, cloud operating systems, and security concepts.
• Strong understanding of security frameworks such as NIST, ISO 27001, and MITRE ATT&CK.
• Proficiency in scripting languages (e.g., Python, PowerShell) for automation and analysis is a plus.
• Exceptional analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and a commitment to accuracy.
• Strong documentation and reporting skills.
• Ability to effectively communicate technical risks to non-technical stakeholders.
• Understanding of the 3 lines of defense model is a significant advantage.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date..
• Important: Candidate Privacy Policy.
• สำคัญ:โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน*.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• About Trust & Safety.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• The AI Data Service and Operations - Safety team is responsible for the operation of security model training, and iteration under TikTok and other International products, to ensure product security and create a good atmosphere for content creation and community interaction. You will have the opportunity to join the fast-growing space of AI and contribute to the development of cutting-edge products.
• It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
• This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• Grow the Safety team and oversee their day-to-day management.
• Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality.
• Strengthen the team's understanding of labeling policies and the target of labeling.
• Responsible for localizing working processes and strategies, manage the labeling projects with the Safety Specialists and provide the labeling results in line with expectations.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence and fake news.
• Bachelor's Degree or equivalent education background.
• 1 year of experience working as People Manager/Team Lead.
• 3 years of experience working on content quality or safety in a major tech or media company.
• Good command of online safety, privacy, and expression issues.
• Fluency in English and Thai is required. English will be utilized as the primary language for work, while Thai will be used for market-specific communications.
• Advanced Degree or equivalent education background.
• Team player and ability to collaborate with different teams.
• Attention to detail and ability to work independently.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

6 years required

Skills:

SAP, Problem Solving, Data Entry

Job type:

Full-time

• Support and communicate with stakeholders including IT/Business Partners as well as external/internal communities for opportunities and or alignment of solution strategy.
• Support in providing solution architecture as well as guidance in the selected area of responsibility (e.g. Shopfloor, IT, SCM, Ops, etc.).
• Provide guidance in IT Process (e.g. Operating Model, Governance, System Development Life Cycle).
• Provide direction and/or guidance in relevant technologies and concepts (e.g. Azure, Cloud Tech,.NET, SAP/ABAP, etc.).
• Perform technical execution of solutions including requirements gathering, blueprinting, development and deployment.
• Knowledge/Skills/Competencies.
• Strong knowledge & experience in IT process (.e.g operating model, governance, IT delivery lifecycle).
• Strong knowledge & experience in select business processes (e.g. Shopfloor, IT, SCM, Ops, etc.).
• Strong knowledge & experience in relevant technologies and concepts (e.g. SAP, xAAS,.NET, Azure, etc.).
• Ability to make or guide decisions, and drive team actions in accordance with strategy.
• Good problem solving & analytic skillset, with an ability to innovate.
• Strong relationship management and negotiations skills.
• Strong knowledge & experience in Agile and Waterfall development/project methodologies.
• Advanced knowledge of Celestica IT architecture strategies.
• Physical Demands.
• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Typical Experience.
• 4 to 6 years in a similar role or industry.
• Typical Education.
• Bachelor's Degree or consideration of an equivalent combination of education and experience..
• Educational Requirements may vary by Geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Experience:

7 years required

Skills:

Sales, Procurement, Legal, English

Job type:

Full-time

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in a business role in the enterprise software or cloud space.
• Experience promoting to the clients in the enterprise cybersecurity or IT field.
• Ability to communicate in English and Thai fluently to interact with regional customers.
• Ability to travel for business and trainings.
• Preferred qualifications:Experience in supporting executive relationships, and developing territories/accounts from scratch, while ensuring customer success, adoption and expansion.
• Experience in prioritizing, planning, and organizing solution-based business activity within business cycles, including qualifying high value accounts and leveraging our partner ecosystem.
• Experience working with internal/external teams, including account, technical leads, procurement, and legal, to inventory existing software estate, build business cases for transformation with implementation plans, and close agreements.
• Experience in carrying and exceeding business goals in a business role.
• Knowledge of market trends, products, and solutions in Cloud and cybersecurity.
• Excellent negotiation, problem-solving, communication and presentation skills.
• In this role, you will help us grow our cybersecurity business by building and expanding relationships with new and existing customers. You will work with customers to deliver business value, demonstrate product functionality, and provide an overview of business use cases. You will lead day-to-day relationships with cross-functional team members and external customers, leading with empathy, while identifying ways to multiply the impact and the impact of the team as a whole to motivate overall value for Google Cloud.
• Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
• ResponsibilitiesBuild relationships with customers as a subject matter expert and trusted advisor, managing business cycles, identifying solution use cases, and influencing direction of accounts.
• Deliver against quota and achieve business and growth goals while forecasting and reporting your territory's business.
• Work with Google accounts and cross-functional teams (e.g., Customer Engineering, Marketing, Customer Success, Product, Engineering, Channels) to develop go-to-market strategies, motivate pipeline and business growth, close agreements, understand customer, and provide excellent prospect and customer experience.
• Construct and execute a territory development plan.
• Work with multiple customers and opportunities, understand each customer's technology footprint and strategy, growth plans, business motivators, participants, and how they can transform their business using our technologies.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.

Experience:

6 years required

Skills:

Risk Management, Compliance, Problem Solving

Job type:

Full-time

• Provide technical support and perform maintenance.
• Perform service monitoring and reporting, with a focus on risk management and compliance.
• Explore new solutions, enhancements and opportunities for continuous improvement, projects and more.
• Perform the acquisition, provisioning and decommissioning of related equipment, software and services.
• Lead projects and change management initiatives.
• Knowledge/Skills/Competencies.
• Strong customer service orientation.
• Strong analytical, troubleshooting and problem solving skills..
• Good communication (both oral and written) and documentation skills..
• Leadership and teamwork skills..
• Ability to plan projects and tasks..
• In-depth knowledge of the Windows OS (server and client) and the desktop operating environment. Linux and other mainstream OS knowledge will be helpful..
• Fundamental knowledge of networking concepts.
• Strong knowledge of infrastructure service management & diagnostic tools and processes.
• Strong knowledge of end-point security management tools and processes.
• Physical Demands.
• Duties of this position are performed in a normal office environment..
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required..
• Typical Experience.
• 4 to 6 years of relevant experience.in a similar role or industry..
• Typical Education.
• Bachelor's Degree or consideration of an equivalent combination of education and experience..
• Educational Requirements may vary by Geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Experience:

5 years required

Skills:

Compliance, Risk Management, ISO 27001

Job type:

Full-time

• Develop and implement IT governance frameworks, policies, and procedures that align with industry best practices, regulatory requirements, the company and technology team objectives.
• Design and implement controls and mitigation strategies to address identified risks and ensure compliance with relevant regulations and industry standards.
• Collaborate with key stakeholders to identify and document IT governance goals, objectives, and key performance indicators (KPIs) that align with the company and techno ...
• Collaborate with IT and business stakeholders to balance business agility and IT risk.
• Coordinate and participate in audits and assessments to evaluate the effectiveness of IT governance controls and ensure compliance with internal policies and external regulations.
• Monitor and report on the effectiveness of IT governance controls, identify areas for improvement, and recommend appropriate remediation actions.
• Regularly review existing policies and procedures to identify gaps and areas of improvement.
• Maintain a thorough understanding of emerging trends, technologies, and regulatory changes that could impact the company s IT operations and governance.
• Bachelor s degree in Computer Science/Engineering, Information Systems, or IT related field.
• At least 5 years of work experience and 2 years in IT governance, risk management, or IT audit.
• Strong knowledge of IT governance standards and frameworks such as COBIT, ITIL, ISO 27001, etc.
• Solid understanding of cyber security principles and data privacy regulations.
• Exceptional communication skills with the ability to present complex IT concepts to non-technical stakeholders.
• Analytical mindset with strong problem-solving skills and attention to detail.
• Proven project management and leadership skills.
• Familiarity with cloud technologies and their governance requirements.
• Experience in a startup or tech-oriented environment.
• If you are passionate about IT governance and want to make a significant impact in a dynamic startup environment, we would love to hear from you!.

Experience:

5 years required

Skills:

Problem Solving, English

Job type:

Full-time

• Design, implement and maintain the IT Security of the organization which involves developing and executing security strategies, standards and procedures to protect IT assets from cyber threats and vulnerabilities.
• Develops solution conceptual designs and solution blueprints for IT projects.
• Design security architecture elements to mitigate emerging threats.
• Reviewing security measures and recommending to implementing enhancements.
• Review and advise security solution architect for the proposed system such as: Network Segmentation, Application protection, Defense-in-depth, Remote Access, Encryption Technologies.
• Conducting security advisory consultancy and working with RED and BLUE team for security testing along the pipeline of the system delivery.
• Bachelors or Masters Degree in Computer Engineering, Computer Science or related field.
• At least 5 years of experience of IT Security Advisory, Penetration tester or Enterprise Architect or related role.
• Comprehensive understanding of the IT Security Concept, Security Architect, Risk assessment.
• Ability to analyst finding form Offensive and Defensive Security team.
• Ability to analyze end-to-end security processes and provide advice in order to reduce risk to acceptable levels.
• Strong analytical and problem solving.
• Rapid learning capability and able to work under pressure.
• Good command in written and spoken Thai and English language.
• Ability to present technical solutions with stakeholders in an easy way.
• Knowledge of International Security frameworks, Standards, and Guidelines e.g., NIST-800-53, PCI-DSS, OWASP, and etc.
• Professional Certificated related to work e.g. (CISSP, CSSLP, CDPSE, OSCP, TOGAF) is desirable.
• Location: True Digital Park, Punnawithi.

Experience:

5 years required

Skills:

Compliance, ISO 27001, Legal

Job type:

Full-time

• Design and implement a cybersecurity strategy that aligns with the organization's overall business objectives.
• Conduct regular security risk assessments, vulnerability assessments, and penetration testing to evaluate the organization s cyber defenses; subsequently, develop and implement security risk mitigation strategies and programs.
• Lead and coordinate response efforts in the event of security incidents, overseeing investigation, mitigation, and post-incident analysis.
• Compliance & Regulatory Management.
• Ensure adherence to relevant laws, regulations, and standards (e.g., PDPA).
• Implement and lead initiatives for security and compliance audit certifications, including ISO 27001, NIST, the Cyber Resilience Assessment Framework (C-RAF), and other applicable standards and best practices.
• Recommend, implement, and manage continuous monitoring of IT security systems and tools.
• Collaborate with legal and data protection teams to establish policies and safeguards for sensitive and personal data.
• IT Governance.
• Establish and maintain an IT governance framework, policies, and processes that align with the organization s business goals while ensuring compliance with legal, regulatory, corporate, and industry requirements.
• Work in partnership with management, legal, finance, and external auditors to promote transparency and alignment in governance practices.
• Generate and present reports on IT governance performance, compliance status, and the risk landscape to stakeholders.
• Data Governance.
• Develop and implement data governance policies that ensure data quality, security, and compliance.
• Manage the data lifecycle, align data strategies with business objectives, and collaborate with cross-functional teams to enhance data integrity.
• Oversee data stewardship, regulatory compliance, and provide best practices for data management to support effective decision-making.
• Team Leadership and Development.
• Lead and mentor a small team of IT governance, compliance, and security professionals.
• Foster a culture of continuous improvement and knowledge sharing within the team and across business units.
• Bachelor s or Master s degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• A minimum of 5 years of experience in IT governance, cybersecurity, and compliance, with at least 2 years in a managerial role.
• Strong understanding of IT governance frameworks (e.g., ITIL, COBIT), cybersecurity standards (e.g., ISO 27001, NIST), and regulatory requirements (e.g., PDPA).
• Possession of basic IT governance and cybersecurity certifications (e.g., CISSP, CISM) is advantageous.
• Proficient in common technical team/project management tools (e.g., JIRA, Asana, Github). Collaborative team player with strong interpersonal skills, capable of working effectively with both internal and external teams.
• Working-level fluency in English and Thai. Proficient in English equivalent to IELTS 5.5, CEFR B2, or TOEFL 72; excellent spoken and written communication to effectively work with a global management team.
• Familiarity with local regulatory bodies (e.g., OIC, SEC, BOT) is a plus.
• Experience in the insurance industry will be an added advantage.

Job type:

Full-time

Greenline Synergy provides the information security governance to the BDMS hospitals which is a framework of policies, practices, and strategies that align organizational resources toward protecting information through cybersecurity measures.

Job type:

Full-time

• Date: 10 Apr 2025 Location: Chonburi, Sriracha (ชลบุรี), Thailand, 20230
• EXPERIENCE.
• The Endpoint Solution Specialist is a pivotal member of our IT team responsible for the design, implementation, and maintenance of endpoint solutions, ensuring the reliability, security, and optimal performance of endpoint devices across our organization. This role involves staying at the forefront of technology trends and best practices to deliver state-of-the-art endpoint solutions that meet the evolving needs of o ...
• EDUCATION.
• Bachelor's degree in a relevant field; certifications in endpoint management and security are advantageous.
• Proven experience in endpoint solution design, implementation, and support for both Windows and Mac environments, utilizing desktop management tools.
• Strong technical knowledge of endpoint hardware and software, security protocols, and best practices on both Windows and Mac platforms, with proficiency in desktop management tools.
• Excellent problem-solving and troubleshooting skills.
• Effective communication and interpersonal abilities.
• Detail-oriented with a commitment to accuracy.
• Ability to work collaboratively in a cross-functional team environment.
• Project management skills for executing endpoint-related initiatives.
• The Endpoint Solution Specialist role is integral to ensuring the reliability, security, and performance of endpoint devices within our organization, encompassing both Windows and Mac environments. This position requires a blend of technical expertise, security awareness, and a commitment to delivering superior endpoint solutions to support our business operations effectively on both platforms.
• ROLE & RESPONSIBILITY.
• Software Rollout and Patch Management: Plan and execute mass software rollouts, updates, and patches to ensure all endpoint devices are up-to-date with the latest applications and security fixes for both Windows and Mac platforms, using desktop management tools.
• Endpoint Performance Optimization: Monitor and optimize endpoint device performance on both Windows and Mac systems, identifying and addressing bottlenecks and performance issues with the assistance of desktop management tools.
• Vendor Management: Engage with technology vendors and suppliers to evaluate and select endpoint solutions for Windows and Mac environments, negotiate contracts, and manage vendor relationships effectively, including assessing the compatibility of desktop management tools.
• Technical Escalation Support: Provide technical escalation support to the IT Support team, assisting in resolving complex endpoint-related issues and guiding junior team members when needed.
• Documentation and Training: Maintain comprehensive documentation of endpoint configurations and procedures for both Windows and Mac systems, including the utilization of desktop management tools. Develop and deliver training programs for end-users on both platforms to maximize productivity and minimize disruptions.
• Endpoint Inventory Management: Oversee endpoint inventory, ensuring accurate records of hardware and software assets for both Windows and Mac systems, aided by desktop management tools. Manage hardware procurement and disposal processes.
• Continuous Improvement: Stay updated on industry trends and emerging technologies related to endpoint solutions on both Windows and Mac platforms, leveraging desktop management tools. Propose and implement enhancements to improve the reliability and efficiency of endpoint management for both environments.
• ROLE & RESPONSIBILITY.
• Endpoint Solution Design: Collaborate with stakeholders to design and architect endpoint solutions for various devices, including PCs (both Windows and Mac), notebooks, mobile devices, tablets, and printers, ensuring they align with business requirements and security standards.
• Endpoint Security: Implement robust security measures to safeguard endpoint devices against cyber threats, including malware, ransomware, and data breaches, on both Windows and Mac platforms. Regularly update and patch endpoint security software.
• Endpoint Configuration Management: Develop and maintain standardized configurations for endpoint devices across both Windows and Mac environments, ensuring consistency and compliance with organizational policies, leveraging desktop management tools.
• End-User Support: Provide technical support to end-users for endpoint-related issues on both Windows and Mac systems, troubleshoot hardware and software problems, and facilitate quick resolution.

Skills:

Industry trends, Scrum, Compliance

Job type:

Full-time

• Lead the design of ServiceNow solutions, ensuring they meet business requirements, technical standards, and industry best practices.
• Develop and maintain a comprehensive understanding of the ServiceNow platform, including core functionalities and custom development capabilities.
• Create architectural designs that effectively integrate ServiceNow with other enterprise systems.
• Collaborate with clients to understand their business needs, translate these into functional and technical requirements, and recommend appropriate solutions.
• Conduct workshops, interviews, and assessments to gather detailed requirements and design solutions that align with client objectives.
• Lead the technical implementation of ServiceNow solutions, ensuring timely and quality delivery.
• Oversee the development, configuration, and deployment of ServiceNow applications and modules.
• Ensure that projects adhere to architectural guidelines, security standards, and governance practices.
• Provide expertise and support during the presales process, including creating proposals, responding to RFPs/RFIs, and conducting demonstrations.
• Assist in the creation of effort estimates, solution blueprints, and implementation plans.
• Act as a liaison between technical teams, business stakeholders, and clients to ensure alignment throughout the project lifecycle.
• Manage relationships with internal and external stakeholders, ensuring effective communication and addressing any concerns or challenges.
• Provide guidance and mentorship to junior developers and technical teams.
• Lead project teams, ensuring that resources are effectively utilized and project goals are met.
• Stay updated with the latest ServiceNow features, enhancements, and industry trends.
• Skills and attributes for success.
• To qualify for the role you must have.
• Experience 3+ years for Senior and 6+ years for Manager level in IT, with a focus on ServiceNow solutions.
• Proven experience as a Solution Architect with expertise in designing and implementing ServiceNow solutions.
• Deep understanding of the ServiceNow platform, including GRC, ITSM, ITOM, ITBM, HRSD, and other modules.
• Strong experience with ServiceNow scripting, UI policies, business rules, client scripts, and workflow administration.
• Excellent communication and interpersonal skills, with the ability to interact with both technical and non-technical stakeholders.
• Experience with Agile/Scrum methodologies.
• Familiarity with ITIL processes and frameworks.
• Ideally, you ll also have.
• Certified System Administrator (CSA).
• Certified Implementation Specialist (CIS ITSM/ CSM/ HRSD/Risk & Compliance/ SecOps/ HAM/ SAM etc.,).
• Any ServiceNow mainline certification.
• We currently are seeking a highly motivated individual to work on multiple client engagements, work with a wide variety of clients to deliver professional services, and lead business development activities.
• What we offer.
• We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
• Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Building a better working world.
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
• Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.