- No elements found. Consider changing the search query.
Experience:
2 years required
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Issue Identification & Resolution, analyze and troubleshoot issues reported by the CS and business teams. Provide quick workarounds and solutions to minimize operational disruptions. Escalate critical issues to the regional team when necessary.
- Communication & Stakeholder Management, collaborate with regional teams to explain and resolve issues. Maintain clear and continuous communication with the business team throughout the incident lifecycle.
- Prioritization & Impact Assessment, assess issue severity and prioritize fixes to en ...
- Product & Process Improvement, understand the features and functionalities. Regularly share issue insights with the team, propose feature improvements based on recurring problems, and provide necessary data to support feature requests.
- Documentation & Knowledge Sharing, track and document issues, resolutions, and best practices. Contribute to knowledge-sharing initiatives to improve troubleshooting efficiency.
- Requirements: Detail-oriented with a demonstrated ability to self-motivate and follow through on projects.
- Self-starter and a quick learner, independent and flexible, with strong customer focus.
- Effective troubleshooting skills, a great problem solver with the ability to take system problem and structure an action plan.
- Strong stakeholder management skills with a customer-oriented and execution-focused mindset.
- Strong verbal and written communication skills and English speaking is a must to collaborate with internal stakeholders.
- Ability to work in a fast-paced with minimal assistance and dynamic environment.
- Fresh grad or 1 - 2 years of work experience in the E-Commerce or internet service industry is a plus.
Experience:
2 years required
Skills:
English, Thai
Job type:
Full-time
Salary:
฿20,000 - ฿30,000, negotiable
- วุฒิปริญญาตรี สาขาคอมพิวเตอร์ เทคโนโลยีสารสนเทศ หรือสาขาที่เกี่ยวข้อง.
- มีประสบการณ์ด้าน IT Support 1-2 ปี (พิจารณาเป็นพิเศษ).
- มีความรู้พื้นฐานด้านซอฟต์แวร์ ฮาร์ดแวร์ เครือข่าย และระบบปฏิบัติการ.
- สามารถติดตั้ง แก้ไขปัญหา และดูแลระบบคอมพิวเตอร์ได้.
- มีทักษะการสื่อสารและการทำงานเป็นทีม.
- มีใจบริการ กระตือรือร้น แก้ปัญหาเฉพาะหน้าได้ดี.
- สามารถใช้ภาษาอังกฤษได้ในระดับพื้นฐาน..
- ดำเนินการแก้ไข หรือให้คำแนะนำเพื่อแก้ปัญหาเบื้องต้นรวมถึงให้บริการตามคำร้องของผู้ใช้งานระบบสารสนเทศ.
- Support ข้อมูลด้านคอมพิวเตอร์ Software, Hardware, Network, Server, Internet, Operating System ภายในบริษัทฯ.
- ดูแลและแก้ไขปัญหาเกี่ยวกับระบบคอมพิวเตอร์เบื้องต้นในบริษัทฯ เมื่อได้รับแจ้ง.
- ติดตั้ง ซ่อมแซม บำรุงรักษา และเคลื่อนย้าย อุปกรณ์คอมพิวเตอร์และสารสนเทศ.
- ดำเนินการปฏิบัติการติดตั้ง ลงโปรแกรม แก้ไขปัญหาที่เกิดขึ้นกับเครื่องคอมพิวเตอร์ และระบบคอมพิวเตอร์ภายในบริษัท ฃ.
- Install, Upgrade Hardware, Software ของบริษัทฯ ตามที่ได้รับมอบหมาย.
- ตรวจสอบ และแก้ไขปัญหาโปรแกรมสำเร็จรูปที่บริษัทฯ ซื้อเข้ามาใช้งาน เช่น MS-Office, Adobe Acrobat, In-House Software เป็นต้น.
- ดำเนินการปฏิบัติการติดต่อประสานงานกับหน่วยงานภายในและภายนอกเพื่อส่งซ่อม หรือ บำรุงรักษา คอมพิวเตอร์ และอุปกรณ์ต่อพ่วง และอุปกรณ์สารสนเทศไปต่างสถานที่ทั้งในและนอกประเทศตามที่ได้รับมอบหมาย.
- ติดต่อผู้ให้บริการต่างๆ Software, Hardware, Network, Server, Internet เพื่อสอบถามข้อมูล รวมถึงร่วมกันแกัไขปัญหาด้าน IT.
- ดำเนินการปฏิบัติการจัดทำทะเบียนเครื่องคอมพิวเตอร์ คู่มือการใช้งานและเอกสารที่เกี่ยวข้อง.
- Update Inventory อุปกรณ์สารสนเทศด้าน Hardware, Software ให้ถูกต้อง ตามจริง.
- จัดให้มีการ Preventive Maintenance อุปกรณ์สารสนเทศ อย่างน้อย 2ครั้งต่อปี.
- ดำเนินการและบริหารจัดการงานเอกสาร ที่เกี่ยวข้องกับการปฏิบัติงานจากการตรวจสอบของผู้ตรวจสอบทั้งภายในและภายนอก (Audit)และงานอื่นๆตามที่ได้รับมอบหมาย.
- จัดทำรายงานประจำเดือนที่เกี่ยวงานที่ได้รับมอบหมาย, รายงานต่างๆ ตามตัวอย่างที่เคยส่งให้ เช่น ความสมบูรณ์ของแต่ละอุปกรณ์,Incident ต่างที่เกิดขึ้นพร้องแนบทางการแก้ไข,คำร้องขอที่ได้รับในแต่ละเดือน, สถานะของInventory (ต้องแนบเอกสารพร้อมใบวางบิล จึงจะสามารถตั้งเบิกได้).
Job type:
Full-time
Salary:
negotiable
- สนับสนุน วิเคราะห์ และแก้ไขปัญหาเบื้องต้นที่เกี่ยวกับซอฟต์แวร์.
- นำเสนอการออกแบบ หรือแก้ไขปรับปรุงระบบสารสนเทศ โดยการวิเคราะห์ความต้องการทางธุรกิจ และระบุความต้องการของผู้ใช้งานเบื้องต้น เพื่อให้ทีมพัฒนาระบบมาดูแลในเรื่องของการพัฒนาระบบต่อไป.
- ช่วยในการทดสอบโปรแกรมระบบก่อนดำเนินการติดตั้งจริง รวมทั้งช่วยเตรียมแผนการติดตั้งและฝึกอบรมพร้อมจัดทำเอกสารคู่มือ.
- ช่วยบริหารจัดการการเปลี่ยนแปลง พิจารณาผลกระทบทางธุรกิจของการนำระบบสารสนเทศมาใช้งานในสภาพแวดล้อมทางธุรกิจในปัจจุบัน นำเสนอแผนในการช่วยให้การเปลี่ยนแปลงเป็นไปอย่างราบรื่น เช่น แผนการติดตั้งโปรแกรม แผนการฝึกอบรม เป็นต้น.
- พิจารณาผลกระทบทางธุรกิจของการนำระบบสารสนเทศมาใช้งานในสภาพแวดล้อมทางธุรกิจในปัจจุบัน.
- สอนและแนะนำเจ้าหน้าที่บริการสารสนเทศ และเจ้าหน้าที่บริการสารสนเทศอาวุโส.
- ปริญญาตรีด้านวิทยาการคอมพิวเตอร์, คอมพิวเตอร์ธุรกิจ, เทคโนโลยีสารสนเทศ หรือ สาขาที่เกี่ยวข้อง.
- มีประสบการณ์ในงานบริการด้านสนับสนุนโปรแกรมระบบบัญชี ระบบขาย หรือระบบ software อื่นๆ อย่างน้อย 10 ปี.
- มีทักษะการสื่อสารที่ดีและมีประสบการณ์ในการบริหารความเปลี่ยนแปลง.
- สามารถติดตั้ง OS Software และมีความรู้เกี่ยวกับการติดตั้ง device driver ต่างๆให้กับเครื่อง computer ได้.
- มีความรู้พิ้นฐานทางเกี่ยวกับขบวนการทางธุรกิจ เช่น ระบบบัญชี, ระบบการเงิน, ภาษีอากร, ระบบงานขาย, ระบบจัดซื้อ, ระบบการวางแผนการผลิต, ระบบโลจิสติก.
- สามารถวิเคราะห์ แก้ปัญหาและให้คำปรึกษาเกี่ยวกับระบบ/ขั้นตอนการทำงานได้.
- สามารถสื่อสารให้ผู้ใช้รับรู้ถึงปัญหาที่ระบบส่วนกลาง หรือระบบงานที่เกี่ยวข้องที่อาจจะมีผลต่อการทำงานของผู้ใช้ที่หน้างาน.
- มีประสบการณ์ในการดูแลและบริหารทีมงาน อย่างน้อย 3-5 ปีขึ้นไป.
- Contact Information:-.
- K. Sawarin Tel.
- Office of Human Capital.
- DIGITAL AND TECHNOLOGY SERVICES CO., LTD.
- F.Y.I Center 2525 Rama IV Rd, Khlong Tan, Khlong Toei, Bangkok 10110.
- MRT QSNCC Station Exit 1.
Skills:
SQL
Job type:
Full-time
Salary:
negotiable
- Lead the Charge: Act as the key expert for resolving complex technical issues across our digital platforms, including Web, Mobile, AI, and Data Analytics.
- Own the Solution: Drive the entire incident lifecycle from initial diagnosis and root cause analysis to implementing long-term preventative fixes, ensuring all issues are resolved within SLA.
- Analyze and resolve production issues and data and execute queries to correct data, highly complex business requirements, and request (bug, support, modification, enhan ...
- Prioritize for Impact: Strategically manage and prioritize incidents, enhancements, and user requests to align with critical business goals.
- Document issue summary, Communicate with stakeholders on a regular basis with status reports.
- Provide data preparation, update master data, and configuration.
- Ensure the production environment: Proactively monitor our application production environments to guarantee system health, stability, and readiness.
- Assist in new implementations, installations, upgrades, and migrations of systems.
- Assist in the rollout of existing applications.
- Attain good levels of feedback with business users and internal stakeholders.
- Communicate with stakeholders on a regular basis with status reports.
- Escalate or delegate issues in a timely manner if needed.
- Coordinate testing as needed for support.
- Provide training to users and team.
- Be a central point of contact for production application support on assigned applications.
- Follow up with the development team, users, and perform testing until incidents are closed.
- Job QualificationsBachelor s degree in information technology, computer science, engineering, IT, or a related field.
- Minimum of 5 years of experience in application support, with at least 2 years in a leadership or senior capacity.
- Hands-on experience in database inquiry (SQL) and reporting generation would be an advantage.
- Experience or familiarity with AI concepts and their application in support systems would be a strong advantage.
- Flexible, creative, and up-to-date in the Technology movement to create business solutions.
- Able to multitask and prioritize workload, supporting multiple projects.
- Good command in English (Minimum 750 TOEIC score).
- Goal-Oriented, Unity, Learning, Flexible.
Experience:
5 years required
Skills:
Enthusiastic, UNIX, Linux, English
Job type:
Full-time
Salary:
negotiable
- On-call support/ weekends on a rotation basis.
- Provide 2d level of technical support for all application systems and software components.
- Troubleshoot and investigate the root cause of incidents that happen within application systems.
- Work closely with application development teams and platform team to investigate and fix issues.
- Monitor, update and maintain application systems to ensure they are working as operational.
- Understand and be able to study and apply new technology to support business requirements.
- Continuously improve work scope and reduce manual work.
- Coordinate with other technical teams (service & infrastructure teams, software development, and 3rd-party vendors) in troubleshooting and resolving issues.
- Key member of the incident response team.
- A positive, can-do attitude, that naturally expresses a high degree of empathy to others.
- Require strong technical, analytical, interpersonal and organizational skills.
- Bachelor s Degree in Computer Science or equivalent work experience. We are more interested in passion for technology and what you are capable of, than we are in academic qualification.
- 3 - 5 years of relevant work experience.
- Experience in troubleshooting and investigating IT system/application incidents, structured approach to problem solving.
- Self-motivated and self-learning and able to work in a fast-paced work environment with minimal supervision.
- Good interpersonal communication, high responsibility, enthusiastic to explore new technologies.
- Excellent service mind and good customer service skills.
- Able to work under pressure.
- Good command of spoken and written Thai and English.
- Hand-on Unix/Linux skill and shell programming and Java application log reading and analyzing is a plus.
- Understanding the Financial terminology (especially Loan) is preferred.
- Experience with a broad mix of technologies, including a strong subset of:Familiarity with Linux and Unix operating systems.
- Basic understanding with SQL, API, Database, Networking, AWS, Prometheus, Grafana, Jenkins or RunDeck.
Experience:
No experience required
Skills:
Python, SQL, Database Administration, English, Thai
Job type:
Full-time
Salary:
฿35,000 - ฿45,000, negotiable
- Guide and train new customers to confidently use our system.
- Monitor customer activity, troubleshoot basic issues, and coordinate with internal teams.
- Analyze and manage customer data to ensure readiness for real-time use.
- Work closely with logistics, operations, and tech teams to deliver a seamless onboarding experience.
- Travel and visit customer sites.
- Experience in Customer Support or Data Analysis is a plus new graduates are welcome to apply.
- Proficiency in Excel and SQL; Python skills are a plus.
- Excellent communication skills in both Thai and English.
- Adaptable, quick to learn, and able to work under pressure.
- Educational background in IT, Computer Science, or related fields is preferred.
- Allows you to apply your skills in data, technology, and customer service.
- Supports your personal and professional development.
Job type:
Full-time
Salary:
negotiable
- The IT Support Specialist (Executive Support) is responsible for providing IT support to executives, ensuring they can work efficiently. The role requires expertise in hardware, software, network systems, and various tools used in collaboration with executives. Responsibilities include troubleshooting and resolving technical issues..
- Troubleshoot IT issues such as hardware, software, network, and peripherals through onsite/remote support.
- Handle service requests from executives, including software installation, hardware s ...
- Provide advice and alternative solutions to help executives use technology effectively, and introduce new tools or technologies to enhance productivity.
- Coordinate within the organization, follow up, and liaise with relevant departments to resolve issues promptly.
- Analyze and resolve problems, identify root causes, and implement improvements to prevent recurrence.
- Manage assets, conduct inventory, and maintain records of executive assets under supervision.
- 5-10 years of direct experience in IT Support/Executive Support.
- Bachelor's degree in Computer Science, Information Technology, or related fields.
- Knowledge of hardware including PCs, notebooks, smartphones, tablets, and major operating systems like Windows, macOS, iOS, and Android, along with maintenance skills.
- Proficiency in using applications and tools such as O365, MFA, video conferencing, etc.
- Basic understanding of network concepts including LAN, Wi-Fi, VPN, and troubleshooting connectivity issues.
- Knowledge of data security and threat prevention, including antivirus software, data encryption, and skills in maintaining confidentiality and handling sensitive information carefully.
- Ability to stay updated with changing technologies, learn new tools quickly, and adapt swiftly.
- Willingness to work outside regular hours, including weekends and public holidays, as needed.
- Good communication skills, capable of explaining technical issues and solutions in an easy-to-understand manner.
- Service-minded, emotionally resilient, and able to work well in a team.
- Ability to prioritize tasks, work under pressure, and meet deadlines.
- Proficiency in English is a plus.
Experience:
No experience required
Job type:
Full-time
Salary:
฿20,000 - ฿28,000
- Location: Park Ventures Ecoplex, BTS Ploenchit, Bangkok
- Working Hours: Mon - Fri, 09:00 - 18:00
- Salary: 22,000 - 28,000 THB
- สัญญาจ้างเริ่มต้น 4 เดือน (หลังจากนั้นต่อเป็น 1 ปี).
- ดูแลและแก้ไขปัญหาอุปกรณ์Networkในออฟฟิศ
- จัดการระบบ Hyper-V และ Veeam Backup
- Administer Microsoft Admin Center & Microsoft Entra
- ดูแลคอมพิวเตอร์, ปริ้นเตอร์, และอุปกรณ์ห้องประชุม
- ช่วยเหลือผู้ใช้งานเกี่ยวกับปัญหา IT และ Microsoft O365
- ประสานงานกับบริษัทในเครือหรือ Vendor ภายนอกเพื่อแก้ไขปัญหา.
- ป.ตรี สาขา Computer Science / IT หรือใกล้เคียง
- มีประสบการณ์ 2-3 ปีใน IT Support / Helpdesk
- มีประสบการณ์โรงแรม จะพิจารณาเป็นพิเศษ
- สามารถสื่อสารภาษาอังกฤษได้ (สัมภาษณ์งานเป็นภาษาอังกฤษ)
- เชี่ยวชาญ Microsoft 365, Hyper-V, และอุปกรณ์เครือข่าย
- ใจรักการแก้ปัญหาและบริการลูกค้า
- พร้อมเริ่มงาน ทันทีจะได้รับการพิจารณาเป็นพิเศษ.
Experience:
2 years required
Skills:
English
Job type:
Full-time
Salary:
฿50,000+
- ให้การสนับสนุนและแก้ไขปัญหาด้าน IT แก่พนักงานทั้งด้าน Hardware และ Software.
- ติดตั้ง ดูแล และซ่อมบำรุงระบบเครือข่าย เช่น Router, Switch Hub, Access Point, NAS.
- ติดตั้งและดูแลระบบสายสัญญาณภายในองค์กร เช่น LAN, สายไฟ, สายสัญญาณเครือข่าย.
- ดูแลและบริหารจัดการระบบเครือข่ายพื้นฐาน เช่น IP Address, DHCP, DNS.
- ติดตั้งและดูแลระบบปฏิบัติการ Windows Server และ Linux เบื้องต้น.
- ดูแลบัญชีผู้ใช้งาน (User Account) และสิทธิ์การเข้าถึงระบบต่าง ๆ.
- สนับสนุนการใช้งานโปรแกรมพื้นฐานและแอปพลิเคชันสำนักงาน.
- ติดต่อประสานงานกับผู้ให้บริการภายนอกหรือซัพพลายเออร์เมื่อมีปัญหาด้านระบบ.
- วุฒิการศึกษาระดับ ปวส. หรือปริญญาตรี สาขาเทคโนโลยีสารสนเทศ, วิศวกรรมคอมพิวเตอร์ หรือสาขาที่เกี่ยวข้อง.
- มีความรู้พื้นฐานเกี่ยวกับ TCP/IP, เครือข่าย LAN, การตั้งค่า DHCP.
- เข้าใจพื้นฐานการทำงานของอุปกรณ์ Router, Switch Hub, Access Point และ NAS.
- มีทักษะในการติดตั้งและดูแลระบบปฏิบัติการ Windows Server และ Linux.
- สามารถสื่อสารภาษาอังกฤษได้.
- มีความรับผิดชอบสูง และสามารถทำงานภายใต้แรงกดดันได้.
- หากสามารถเดินทางไปทำงานที่ต่างประเทศได้จะพิจารณาเป็นพิเศษ.
Experience:
2 years required
Skills:
Microsoft Office, Compliance, Rust, English
Job type:
Full-time
Salary:
negotiable
- Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We're focused on building and nurturing a top talent community where all our team members can achieve their full pot ...
- Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
- Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
- Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
- As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
- We look forward to meeting you!
- We are looking for an IT Support Consultant to join our team in Thailand. You will be supporting business users in a banking environment, providing Level 1 and Level 2 support, and ensuring seamless daily IT operations. This is a great opportunity for a candidate with 2-3 years of experience in IT support and strong English communication skills to develop expertise within a dynamic and international consulting environment.
- Provide L1 and L2 support for desktops, laptops, printers, and IT peripherals.
- Troubleshoot and resolve incidents related to Windows OS, Microsoft Office, and standard banking applications.
- Manage and escalate complex technical issues to higher support levels when necessary.
- Monitor and track incidents through the ticketing system, ensuring timely resolution.
- Collaborate with business teams to understand IT needs and deliver high-quality service.
- Ensure compliance with IT policies, security standards, and operational procedures.
- Continuously learn and develop skills to stay up to date with new technologies.
- ABOUT YOU
- 2-3 years of experience in IT support (desktop, L1, L2).
- Hands-on knowledge of Windows environments, Active Directory, and standard office applications.
- Previous experience supporting banking systems is an advantage.
- Strong problem-solving skills and ability to work under pressure.
- Excellent communication in English (spoken and written).
- Eagerness to learn, grow, and contribute in an international consulting environment.
- WHY AMARIS?
- Global Diversity: Be part of an international team of 110+ nationalities, celebrating diverse perspectives and collaboration.
- Trust and Growth: With 70% of our leaders starting at entry-level, we're committed to nurturing talent and empowering you to reach new heights.
- Continuous Learning: Unlock your full potential with our internal Academy and over 250 training modules designed for your professional growth.
- Vibrant Culture: Enjoy a workplace where energy, fun, and camaraderie come together through afterworks, networking events, and more.
- Meaningful Impact: Join us in making a difference through our CSR initiatives, including the WeCare Together program, and be part of something bigger.
- Equal Opportunity
- At our company, we are committed to creating an inclusive workplace that promotes and values diversity. All qualified applicants will be considered for employment without regard to gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or any other characteristic protected by applicable laws.
- Amaris Consulting is committed to fostering a diverse and inclusive work environment. We believe that diversity is a strength and we value the unique perspectives and experiences that each individual brings. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, or disability.
Skills:
Excel, Data Analysis, Leadership Skill
Job type:
Full-time
Salary:
negotiable
- Manage my own category assortment and it implementation to reach targeted budget.
- Always seek opportunity to differentiate my own category. Keep update market trends, and customer feedback to identify opportunities for product assortment improvements.
- Understand store clustering and apply range, program to match with that, Review and update product by cluster and Range by cluster in own category to align with customer behavior, Store location and related market insight.
- Initial new product assortment on plan and execution with cross functional team and promoting product s brand in Lotus s.
- Work closely with cross-functional team and supplier to build impactful and viral promotion campaign, promotion strategy and promotion plan. Roll out in a right place and time.
- Improve the variety of space optimization and display range of each store cluster to increase product availability and also maximizing the return of profit regarding to space using. Propose idea to improve product display to attract customer.
- Monitor and analyze the periodic sales performance (daily, weekly and monthly). Finding solutions to close performance gaps with target.
- Manage stock (Stock provision, Know lost and clearance) to be the most benefit with company. Help Optimize space for stock.
- Manage other income from trade and in-store activity with integrity and accuracy.
- Work closely with other functions such as Customer, Trade Plan, Supply Chain, and Store Operations to ensure alignment and support E2E process and execution at store operation.
- A minimum of 5 years in Merchandiser experiences with Retail, Food business or any other Dynamic Business company.
- Bachelor s degree or higher in any related fields.
- Extensive merchandiser experience would be an advantage.
- Product knowledge and passion.
- Excel (Expert level) skill.
- Report preparation and data analysis skill.
- Product range and trade planning.
- New product development.
- Presentation, Communication and team player skill.
- Category Development.
- Leadership skill and attribute.
- Growth Mindset.
- Entrepreneurial-ship mindset.
- Situation Leadership skill.
- Delegation skill.
- Agility and resilience.
- Initiative and creative thinking..
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
Skills:
SAS
Job type:
Full-time
Salary:
negotiable
- Understand and ensure that business requirements, expectations and opportunities for business are identified, prioritized and represented in IT strategies, also identify the key success factors, current issues and potential solutions to measure the success of the project/strategies.
- Provide technical expertise in assessing IT applications and initiatives to improve and support business processes.
- Lead and provide solutions for application development throughout the lifecycle to b ...
- Manage Stakeholder Relationships: Lead workshops and discussions with business leaders, users, and external vendors to define project scope, manage expectations, and drive consensus.
- Architect the Future State: Lead the analysis and design of business processes, mapping the "AS-IS" state and architecting the optimal "TO-BE" solution.
- Translate requirements into blueprints: Convert high-level business needs into detailed functional specifications, user stories, and process flows for the development team.
- Document business requirements, test cases, and workflow, including training (e.g. SAS, In-House application development).
- Champion Technical Excellence: Provide expert guidance on the capabilities of IT applications and platforms, ensuring solutions are scalable, efficient, and secure.
- Work closely with business users and vendors to ensure the best practices of IT software development life cycles.
- Act as a focal point or Project manager, manage and coordinate the project team, project-related third-party relationships (e.g. offshore providers, Software vendors) deliver on its commitments from solution/vendor selection to go live.
- Enable Business Readiness: Drive business change management, process reengineering, and user training to ensure successful adoption of new solutions.
- Uphold Quality Standards: Lead user acceptance testing (UAT) to ensure software quality.
- Investigate and resolve application functionality-related issues, troubleshoot and identify modifications needed to meet business processes..
- Job QualificationsBachelor s degree in information technology, computer science, engineering, IT or a related field.
- Minimum of 5 years of hands-on experience in business analysis, system analysis or project management.
- Flexible, creative, and up-to-date in the Technology movement to create business solutions.
- Able to multitask and prioritize workload, supporting multiple projects.
- Demonstrable experience translating business logic into technical requirements and system diagrams.
- Proven experience in stakeholder management and influencing senior leaders.
- Good command in English (Minimum 750 TOEIC score).
- Goal-Oriented, Unity, Learning, Flexible.
Job type:
Full-time
Salary:
negotiable
- Installing, configuring and maintaining hardware, network and operation system of the IT system, both of cloud and on-premises infrastructures.
- Installing, configuring and maintaining software application and platforms, both of cloud and on-premises infrastructures.
- Managing users, groups and operating system policies across the entire IT network.
- Diagnosing, troubleshooting and resolving application, software, hardware and networking issues.
- Monitoring system and application performance, availability, and security.
- Automate tasks like code deployment, testing, and infrastructure provisioning through scripts, tools, and CI/CD pipelines.
- Replacing and upgrading outdated or defective components.
- Enforcing security best practices to prevent cyber attacks and security breaches..
- 7-8 years of experience in system, application or production support.
- Strong experienced in UNIX, LINUX and Windows operating systems.(System Administrator role).
- Knowledge of networking fundamentals (TCP/IP, routing, network protocols, configurations, and security practices).
- Knowledge of cloud platforms (Azure, OpenShift, Kubernetes) and DevOps/DevSecOps practices.
- Good knowledge of RESTful APIs, HTTP protocol, OAuth, and JSON.
- Experience supporting Java-based APIs is an advantage.
- Familiarity with database technologies (Oracle, MS SQL Server, PostgreSQL, MongoDB, MySQL).
- Experience with monitoring and logging tools (e.g., Dynatrace, Kibana, Elasticsearch, Grafana).
- Knowledge of scripting tool and automation (Shell Script, PowerShell, ansible playbook, CI/CD pipeline).
- Knowledge of distributed event streaming platforms is a plus.
- Proven ability to perform root cause analysis and problem diagnosis in collaboration with development teams.
Experience:
No experience required
Skills:
Javascript, English
Job type:
Full-time
Salary:
฿50,000 - ฿150,000
- Provide 24-hour response to operational failures of the bank's core banking system, covering.
- business anomalies in application systems (e.g., deposit, loan, report, and document systems) and.
- infrastructure anomalies (e.g., cloud services, databases, and networks);.
- Conduct real-time monitoring of system issues and respond promptly; escalate issues to the.
- subsequent handling process in a timely manner, and assist in extracting logs and data required for.
- issue analysis;.
- Upon receiving the bank's MA support request, initiate the response process within 15 minutes,.
- and quickly complete preliminary localization through troubleshooting of abnormal phenomena, log.
- analysis, and data verification;.
- Cooperate efficiently with the bank to resolve Serv1 or Serv2-level system issues;.
- Prepare detailed incident reports, and accurately communicate the results of root cause analysis to.
- the bank and support teams;.
- Organize the MA processes of the core system, iteratively update the MA support manual, and.
- ensure the implementation of standardized MA practices.
- A bachelor's degree or above, majoring in computer science, software engineering, or related fields.
- Have in-depth familiarity with the application architecture of the bank's core systems, master.
- relevant knowledge of cloud environment operation and maintenance, and possess professional.
- knowledge of IT Service Management (ITSM) best practices.
- Have excellent written and verbal communication skills, and be able to convey complex information.
- clearly and concisely. Thai or English communication skills are required.
- Recognize and accept the 24-hour, 7-day shift system, and be able to adapt to night shifts and.
- holiday duty (each shift includes 30-minute shift-handover time).
- Have strong coordination and organizational abilities, and be able to manage multiple tasks.
- efficiently and prioritize them clearly.
- Be familiar with the Spring Boot framework and have Java coding and development capabilities.
- Be familiar with the access operations of mainstream databases (MySQL, PostgreSQL), and have the.
- ability to optimize SQL, tune performance, and optimize batch tasks.
- Be proficient in mainstream development tools such as Eclipse and IntelliJ IDEA, be skilled in using.
- version management tools such as Git and SVN, and log management and analysis tools such as.
- Kibana.
- Be able to work stably in Thailand for a long time, have good self-learning ability, and be able to.
- quickly adapt to business and technological updates.
Skills:
Cost Estimation, Scrum, DevOps, English
Job type:
Full-time
Salary:
negotiable
- Assist with business and IT Strategic planning to advise on the impact to business and IT architecture from business strategy decisions.
- Assist in the innovation initiatives by assessing the impact of innovations on business and IT architecture.
- Assist with Program/Project Portfolio planning and prioritization to advise the portfolio management team on dependencies between different projects and impact of the project on the overall architecture.
- Assist with Project execution to review architecture design during the feasibility study and project implementation.
- IT business architect works to support the vendor selection by providing inputs into overall architectural considerations for the RFP process, validate proposed vendor solutions, provide inputs in architectural considerations and review vendor response and advise on scoring criteria.
- Work to support the identification and integration of project architecture, including advising on the best solution based on EA principles and/or EA standards, support with the impact analysis of the project architecture to identify business, information, application and technical architecture impact.
- Identify application portfolio rationalization, identify overlapping functionalities, support in identifying master applications, and drive the application decommission planning activities.
- Understand and promote EA framework and update EA documents including EA principles, EA reference architecture, EA policies and EA standards.
- Maintain EA tool and update the information to EA tool to ensure the up-to-date information in the EA Tool.
- Provide EA training about EA concepts, EA tool, EA reference architecture to both business and IT.
- Bachelors or Master of Information System Management, Computer Engineering or related fields.
- At least 7 years of experience in IT Architect-related roles in large-scale projects in Banking /Financial industries.
- Experience participating in all aspects of large-scale IT implementation projects including planning and cost estimation through requirements, design, development, testing, implementation, production, and ongoing operational support and maintenance.
- Strong knowledge and understanding of common architecture models such as TOGAF, IT governance, key architecture governance models, underlying tools, and supporting processes (e.g. architecture approval, architecture change control, architecture's role in project and standards oversight), IT Development and operations methods (e.g. SDLC, Agile, Scrum, DevOps), security and compliance models.
- Good written and verbal communication, presentation of both Thai and English skills.
- Ability to explain complex technical issues in a way that non-technical people may understand.
- Strong Leadership, influencing, motivating and negotiating skills.
- Good judgment within broadly defined practices in obtaining desired results, analytical and problem-solving skills.
- Only shortlisted candidates will be contacted"
- FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
- LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
- Talent Acquisition Department
- Bank of Ayudhya Public Company Limited.
Skills:
Compliance, English
Job type:
Full-time
Salary:
negotiable
- Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
- At least 10 years in IT Technical role.
- At least 7 years in IT architecture within the financial services or banking industry, with a strong focus on IT modernization initiatives and enterprise architecture.
- Proficiency in architecture frameworks and methodologies (e.g., TOGAF, Zachman).
- Strong understanding of application architecture, data architecture, technical architecture, and security architecture principles and best practices.
- Proven track record of contributing to successful IT modernization projects, from inception to implementation.
- Knowledge of key architecture governance models, underlying tools, and supporting processes (e.g. architecture approval, architecture change control, architecture's role in project and standards oversight).
- Knowledge of architecture such as microservices, cloud, integration architecture (SOA, API, etc.).
- Knowledge and understanding of security and compliance models.
- Wide technical expertise in multiple disciplines such as: information security, system integration, data and analytics, infrastructure application and program design, software systems development, business process design, or application portfolio management, etc.
- Excellent analytical and problem-solving skills, with the ability to navigate complex interdependencies and recommend pragmatic solutions.
- Effective communication and collaboration skills, with the ability to engage with stakeholders at all levels of the organization.
- Experience participating in all aspects of large scale IT implementation projects.
- Good written and spoken English.
- Please note that we will get in touch with shortlisted candidates only.
- FB: Krungsri Career.
- LINE: Krungsri Career.
- LINKEDIN: Krungsri.
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- EN.
- (https://krungsri.com/b/privacynoticeen).
- The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
Skills:
Cloud Computing, RESTful, JSON
Job type:
Full-time
Salary:
negotiable
- Performing IoT service architecture design for IoT/M2M/MEC platforms and IoT/M2M/MEC Application.
- Implementing IoT / M2M / MEC platforms and IoT/M2M/MEC Application.
- Detail Planning of IoT /M2M / MEC platforms.
- Monitoring performance of IoT / M2M / MEC platforms and services.
- Performing platform configuration and changes - Performing fault handling and preliminary troubleshooting.
- Testing IoT/M2M/MEC services together with MKT and customers - Solving customer complaints & disputes.
- Supporting routine activities related to IoT platforms and services - Coordinate internal department and third parties/vendors for execution of projects.
- Bachelor or master s degree in computer and Telecommunication Engineering, Computer Science, IT or in a related field.
- 8 - 13 years of experience in the Computer or Telecommunication field.
- Good Knowledge on cloud computing & edge computing technology.
- Good understanding on infrastructure technic that related of TCP/IP, Switch, Router, Firewall, LBS, and DNS.
- Good understanding technic that related of IoT/M2M/MEC Network Protocols - HTTP, HTTPS, Restful, MQTT, COAP, JSON objects, API, SNMP.
- Operating System knowledge: Linux-Redhat, CenOS, Windows Server.
- Database knowledge - Mongo DB, NoSQL DB, SQL, PostgreSQL.
- Good understanding of Docker and Kubernetes operations.
Skills:
Purchasing, Research, Work Well Under Pressure
Job type:
Full-time
Salary:
negotiable
- Ensuring that all malfunctioning equipment is inspected and repaired in a timely manner.
- Providing day-to-day support for end user requests related to desktop software/hardware, printers, video conferencing and all IT related issues.
- Knowledge in MS O365, installation and troubleshooting.
- Knowledge in G-Suite or Google Workspace (Gmail, GSheet, GDrive, GDoc, Meet, etc.) and troubleshooting.
- Ticketing system management experience, managing tickets under SLA.
- 1st and 2nd tier level support.
- IT Asset Inventory Management.
- IT Purchasing Management experience.
- Keen in learning new technologies.
- Managing technical documentation / Instruction guide.
- Performs other related duties as assigned.
- Bachelor s degree in computer science, information technology, or related field.
- Internship period: Minimum to commit 4 months or more.
- Full Time Working Arrangement Internship.
- Ability to identify, research, and resolve technical problems.
- Flexible with change, work well under pressure and in a fast-paced environment.
- Basic knowledge of windows OS and mac OS.
- Self-motivated; work well independently and with a team.
- Strong communication (verbal & written) & customer-service skills.
- Strong work ethic and attention to detail.
Skills:
Finance, Legal, Financial Reporting
Job type:
Full-time
Salary:
negotiable
- Short list, contact, propose, negotiate and finalize leasing deals for target tenant mix by category for properties as assigned aligning to leasing masterplan for placemaking brand mix at or above price list to drive sustainable long term tenant base that meets customer experience, financial performance, and smart city integration.
- Help develop messaging and strategy across scalable portfolio including identifying key sales points, customer experience journey, placemaking elements, clearly defined target audience, likely revenue streams, tenant mix, public infrastructure and bran ...
- Align leasing performance to timeline, appropriate revenue models & sensory experience.
- Present and discuss relevant omni channel program, media programs, CRM, marketing, delivery and other elements to support tenants.
- Coordinate with tenant provisions M&E requirements by unit; coordinate and handover as appropriate with property team; coordinate with finance and legal teams to process paperwork as needed to finalize and sign deals.
- Coordinate unit plans and layouts with property team and internal stakeholders to ensure alignment with project customer experience.
- Support financial modelling / feasibility studies and analysis; support and guide marketing to create meaningful initiatives, sales kit & materials.
- Record, build and maintain prospect/tenant database; set up appropriate processes with dashboard reporting, present weekly results and updates.
- Direct experience in small retail leasing unit to contact and present to tenant prospects at least 5 years.
- Good knowledge/understanding in value proposition development, smart city, leasing process, financial reporting, sales, legal, category planning.
- Good communication skills both oral and written - ENG/THAI.
- Strong connections within market, excellent sales and presentation skills in Eng/Thai, integrity and industry knowledge, forward and future thinking.
- Team leadership, communication & interpersonal skills, dynamic team player across multiple functions.
- Self-driven and result oriented individual, with strong desire to learn and upskill.
- AXTRA Happitat Co.,Ltd.
- 695 Moo 12, Bang Kaeo, Bang Phli, Samut Prakan 10540.
- Axtra Happitat is a major retail and lifestyle destination developed by CP Axtra (CPAXT) in Thailand, featuring a combination of a nature-inspired theme, commercial spaces, a Central Utility Plant (CUP), and extensive digital integration with virtual and online shopping experiences. Located within the Forestias development, it serves as a hub for community markets, eco-friendly shopping, lifestyle experiences, and events, with a focus on sustainability and a hybrid physical-digital retail model. The project is intended to boost profitability for CP Axtra and is a significant part of its strategy to build a diverse omnichannel retail platform across Southeast Asia.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
Skills:
Financial Analysis, Budgeting, Accounting
Job type:
Full-time
Salary:
negotiable
- Conduct financial analysis to evaluate business performance, profitability, and cost efficiency.
- Develop and maintain financial models to support forecasting, budgeting, and long-term planning.
- Work closely with finance, accounting, marketing, and operations teams to provide actionable insights that drive revenue growth and cost savings.
- Assist in the preparation of financial reports, dashboards, and presentations for senior management.
- Collaborate with IT and data teams to improve data analytics capabilities and reporting systems.
- Support financial planning processes, including variance analysis and scenario planning.
- Ensure compliance with financial regulations, internal controls, and corporate policies.
- Provide accounting insights to enhance cost control and financial efficiency.
- Bachelor's degree or in Finance, Accounting, Economics, Business Administration, or a related field. MBA, CPA, or CFA is a plus.
- 5 years of experience in financial analysis, accounting, business analytics, or a similar role, preferably in the retail industry.
- Strong proficiency in financial modelling, Excel, and data visualization tools (e.g., Power BI, Tableau).
- Experience with ERP systems (e.g., SAP, Oracle) and financial reporting tools.
- Solid understanding of accounting principles (GAAP/IFRS) and financial reporting standards.
- Strong analytical and problem-solving skills with a keen attention to detail.
- Excellent communication and presentation skills, with the ability to translate data into business insights.
- Ability to work in a fast-paced environment and manage multiple projects simultaneously.
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy.
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