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Experience:

2 years required

Job type:

Full-time

• Deliver exceptional client service in line with CHANEL standards, ensuring every client feels valued and inspired.
• Build and nurture long-term relationships with clients through thoughtful outreach, personalized styling advice, and consistent after-sales support.
• Achieve and exceed sales targets while upholding a client-centric approach and maintaining high standards of service excellence.
• Maintain boutique image and visual merchandising by ensuring personal grooming and product displays reflect CHANEL's seasonal collections and guidelines.
• Support boutique operations by following procedures for stock management, security, and after-sales processes.
• Participate actively in team meetings, knowledge sharing, and training sessions to foster a collaborative and high-performance environment.
• Demonstrate initiative by supporting team members, communicating transparently, and contributing to a positive team spirit.
• For Senior Fashion Advisors: Mentor and guide junior team members, lead by example in client engagement and service, and contribute to team development and motivation.
• You are energised by.
• Collaborating with a dedicated team in a fast-paced retail environment.
• Leading and delivering business and operational impacts by your expert and support to both staff and clients.
• What you will bring.
• Bachelor's degree in any field.
• Minimum 2 years of experience in retail or service industries; experience in luxury fashion is a strong advantage. More years of experience are welcome to apply for a Senior role as well.
• Passionate about fashion and luxury with a keen sense of style.
• Strong analytical and communication skills; able to build authentic relationships and convey brand passion.
• Excellent customer service and selling skills, with a natural, personable approach.
• Well-groomed, dynamic, and professional demeanor.
• What Chanel can offer you.
• The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.
• _At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel._.

Experience:

4 years required

Skills:

Project Management, Digital Marketing, Social media, English

Job type:

Full-time

• Develop and implement strategies to drive sales growth and achieve business objectives.
• Monitor market trends and consumer insights, and propose creative marketing initiatives.
• Assist in planning and executing integrated marketing and advertising campaigns for offline channels, and support the development of marketing content.
• Develop and execute marketing plans to build, strengthen, and maintain brand awareness within the global guideline.
• Plan and execute Collection launch, Store openings, Client Management and promotional events according to the approved marketing plan.
• Coordinate with regional and international marketing teams, as well as agencies and suppliers, on the development and production of marketing communications.
• Prepare internal and external marketing materials and documentation, including memos, approval documents, presentations, and monthly marketing reports.
• Support day-to-day project management by coordinating with internal teams and external stakeholders to ensure timely project execution.
• Develop and manage monthly promotional campaigns, POSM, merchandising tools, and other marketing initiatives to maximize in-store visibility, enhance customer experience, and drive sales performance.
• Collaborate with cross-functional internal teams and external partners to support sales and marketing initiatives.
• Partner with shopping mall marketing teams to develop and execute joint promotions, campaigns, and events.
• Bachelor's degree in Marketing, Advertising, Communications, or a related field.
• Minimum of 4 years of experience in marketing within the fashion retail, distribution, or related industry.
• Experience working with international markets is an advantage.
• Strong understanding of digital marketing and social media platforms.
• Excellent interpersonal and communication skills.
• Good command of both written and spoken English.
• Passion for creative marketing and brand development.
• Basic understanding of CRM and customer relationship management practices.