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Skills:
Good Communication Skills, Japanese, Korean
Job type:
Full-time
Salary:
negotiable
- Welcome the customers and provide information about ICONSIAM.
- Coordinating with the various departments to provide customers with more convenient services.
- Oversee and facilitate all aspects of the Thailand and foreign customers.
- Hours of operation: working 5 days/week.
- 00 a.m.-20.00 p.m.
- 00 a.m.-22.00 p.m.
- Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
- Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
- Good communication skills in both English and 3rd Language [Chinese, Japanese, Korean ].
- Good interpersonal skill and service mind (Consider from the good personality first).
- If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
- Able to work in shift time.
- If you are passionate about delivering outstanding customer service and contributing to the success of a dynamic organisation, we encourage you to apply for this exciting opportunity.
- Interested person may send your resume to [email protected]
- or contact to.
Skills:
Project Management, Analytical Thinking, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
- Lead and train a team of customer service representatives and support specialists.
- Identify common customer pain points and collaborate with the development team for application enhancements.
- Develop and implement customer service policies to improve user experience.
- Ensure timely and effective resolution of customer concerns.
- Monitor team performance and provide feedback for improvement.
- Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
- Handle escalated issues and complex customer concerns efficiently.
- Bachelor s degree or Master s degree in S/E commerce, Business management, International Business, Marketing and Project Management.
- Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
- Minimum 3 years in e-commerce platform is a plus.
- Strong background or experiences in business planning, managing the business commercial deals.
- Strong entrepreneurial mindset.
- Proven critical and analytical thinking skill.
- Communication skill with excellent English proficiency.
- Negotiation and persuasion skill.
- Excellent organization skill.
- Impeccable presentation and interpersonal skill.
Experience:
No experience required
Skills:
English, Thai
Job type:
Full-time
Salary:
฿25,000 - ฿35,000, negotiable
- Customer Service.
- Event Coordination.
- Partnership Development.
- Organize and manage events outdoors.
- Prepare equipment and ensure all necessary materials are available.
- Act as a game master and facilitate event activities.
- Handle service providers and coordinate logistics.
- Take care of partners and maintain good relationships.
- Develop and manage partnerships with vendors and event organizers.
- Animate events with an engaging and lively voice; must be comfortable acting as an MC or speaker in English and Thai.
- Manage teams and coordinate event staff effectively.
- Ensure smooth execution of all customer interactions..
- Experience in event organisation is preferred.
- MC speaker.
- Organising tour..
- Proficient in both English and Thai, must be a Thai National.
- Strong organizational and customer service skills.
- Team player.
- Comfortable coordinating bookings with service providers and performers.
- Flexible and responsive to messages outside of office hours.
- Ability to ride a scooter is a plus.
- Company phone provided.
- Travel and event expenses covered.
- Competitive salary and opportunities for growth within the company.
- Free team lunch every Friday..
- Website TB: https://bkkfrenchtouch.com/best-team-building-in-bangkok/.
- Website AA: https://bkkfrenchtouch.com/gallery/amazing-race-bangkok/.
- Website Detective dash: https://www.detectivedash.com/.
- Website Cooking Class: https://bkkfrenchtouch.com/gallery/cooking-class-bangkok/.
- If you want to check our whole range of services and activities: https://bkkfrenchtouch.com/party-planner-in-thailand/.
Skills:
Social media
Job type:
Full-time
Salary:
negotiable
- Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
- Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
- Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
- Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
- Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
- System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
- Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
- Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
- Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Answer phone calls and provide information or support to customers.
- Issue and manage membership cards.
- Process product returns and refunds.
- Manage customer reward points and loyalty program.
- Prepare and issue tax invoices.
- Provide baggage deposit service for customers.
- Assist with VAT refund process.
- Make clear and professional in-store announcements.
- Coordinate product repairs with relevant departments.
- Help customers who have lost or forgotten their belongings.
- Receive and report customer complaints.
- Build and maintain good relationships with customers.
- Coordinate with the sales team for international customers.
- Good communication and interpersonal skills.
- Service-minded, responsible, and detail-oriented.
- Able to speak clearly and confidently (for announcements).
- Basic computer skills.
- English communication skills (other languages are a plus).
- Experience in customer service is an advantage.
Skills:
Microsoft Office, Excel, SQL, English
Job type:
Full-time
Salary:
negotiable
- Structure, Analyze and Solve Problems: leverage data and collaboration to identify problems and opportunities in a structured manner, proposing project ideas and solutions to drive critical operational metrics.
- Own strategic projects: Take ownership of end-to-end projects, or areas of business in CEG (global coverage), collaborating closely with multiple stakeholders such as Customer Support Operations, Product Management, and other Project Management teams.
- Act as a Subject Matter Expert (SME): Become an SME in the respective business areas ...
- Drive continuous improvement: Oversee project progress, evaluate project outcomes, gather feedback, and drive continuous improvement efforts.
- Experience in project management, strategy, operations, management consulting, and/or investment banking.
- Proven track record in managing complex projects with multiple stakeholders.
- Highly analytical and proficient with numbers, capable of defining analysis structures, conquering complex calculation, and making data-driven decision.
- Excellent organization capabilities, and able to operate independently.
- Strong communication skills, both verbal and written, in English, with the ability to adjust your style to suit different perspectives and seniority levels.
- Comfortable working with uncertainty and experimentation in a high-velocity, dynamic, multicultural environment.
- Be a team player with a collaborative mindset.
- Professional experience in Microsoft Office tools (e.g. Excel, Word, and PowerPoint). Skills in SQL/Tableau will be useful.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
Experience:
No experience required
Skills:
Good Communication Skills, English
Job type:
Full-time
- Confidently and knowledgeably provide the full suite of DHL customer service offerings (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes.
- Accept and register bookings for DHL services.
- Offer alternatives to customers and potentially turn information calls into sales leads.
- Identify and promote areas with potential for revenue generation to cross-sell, upsell services including value added services (e.g. SI: Shipment insurance, TDD: Time Definite Delivery, EXT: Extended Liability etc.).
- Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements, transit time and prices.
- Enhance service experience in DHL by exercising professionalism and empathy when dealing with each individual customer s varying needs and demands.
- Liaise with other departments and Operations on quick and efficient resolution of customer issues and queries.
- Bachelor Degree in Business Administration, Business English or related field.
- Good command of English.
- Telephone and Communication skills.
- Willing to work in shift.
- Experienced in Call Center would be an advantaged.
Experience:
No experience required
Skills:
Customer Relationship Management (CRM), Service-Minded, English, Thai
Job type:
Full-time
Salary:
฿18,000 - ฿20,000, negotiable, commission paid with salary
- ดำเนินงานด้านการประสานงาน และการดูแลลูกค้า โดยให้ความสำคัญกับความต้องการของลูกค้า.
- มุ่งเน้นการสร้างประสบการณ์ของลูกค้าที่มีต่อผลิตภัณฑ์และบริการของเรานั้นยอดเยี่ยม.
- เตรียมความพร้อมอาคารอุปกรณ์และสถานที่อย่างเป็นระบบและมีประสิทธิภาพ.
- ทำความเข้าใจความต้องการของลูกค้า และแนะนำบริการที่สามารถตอบสนองความต้องการ.
- แนะนำโปรโมชั่นและสิทธิ์พิเศษต่าง ๆ ให้กับลูกค้า.
- ดูแลบัญชีของลูกค้าทั้งเดิมและใหม่ ให้ปลอดภัยและมีประสิทธิภาพมากที่สุด.
- เป็นตัวแทนแบรนด์ และแนะนำข้อมูลบริการสถานที่และอุปกรณ์ แก่ผู้สนใจ.
- ช่วยเหลือดูแลเอาใจใส่ ลูกค้าในฐานะ Touchpoint หนึ่งของแบรนด์.
- ประสานงานการดูแลความสะอาด เรียบร้อยของอาคารและสถานที่ รวมถึงพื้นที่แบ่งเช่าภายในโครงการอยู่เสมอ.
- ตรวจอาคารและพื้นที่แบ่งเช่าภายในโครงการอย่างละเอียด และตรงตามสภาพจริง พร้อมทั้งสามารถประเมินสถานการณ์และแก้ไขเองได้ตามนโยบาย.
- จัดทำตารางควบคุม และติดตาม การซ่อมอุปกรณ์/Asset ของทีม Front of House ที่ได้รับความเสียหายหรือขัดข้อง.
- ติดต่อประสานงานระหว่างทีมคู่ค้าและทีมงานในบริษัท เพื่อช่วยให้อาคารและสถานที่ภายใต้การดูแลของเป็นไปตามมาตรฐาน ทั้งแม่บ้าน ร.ป.ภ. และทีม Property Management.
- ประสานงาน ติดตาม และกำกับดูแลคุณภาพของบริการขนส่งโลจิสติกส์ให้เป็นไปตามวิธีการทำงานและมาตรฐาน.
- บันทึก และจัดทำเอกสารรายงาน.
- จัดทำเอกสาร แบบเบิก IWR และ แบบเบิก reimbursement ประจำเดือนนั้นๆ.
- จดมิเตอร์น้ำ ไฟ พื้นที่แบ่งเช่า และบริการขนส่งโลจิสติกส์.
- จัดเก็บเอกสารให้ครบถ้วนและถูกต้องตามมาตรฐาน.
- แจ้งเตือนวันหมดอายุของรหัส PIN.
- พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
- มีใจรักงานบริการ.
- มีความเป็นมืออาชีพ คิดบวก กระตือรือร้น และแก้ไขปัญหาเฉพาะหน้าได้ดี.
- สามารถทำงานเป็นกะ (5 วัน / สัปดาห์).
- สามารถสื่อสารภาษาอังกฤษได้ทั้งการพูดและเขียน.
- สามารถใช้งานโปรแกรม Microsoft Office และ Internet.
- จบการศึกษาปริญญาตรีขึ้นไป ( ยินดีรับนักศึกษาจบใหม่ ).
- หากมีประสบการณ์ด้านการดูแลลูกค้า, การขาย จะพิจารณาเป็นพิเศษ.
Skills:
Sales, Problem Solving, English
Job type:
Full-time
Salary:
negotiable
- Consult, Problem solving, and manage on all the issues related to overseas clients.
- Build and maintain existing/new relationships with International and Domestic Property Agents.
- Strong skill negotiating deals and closing deals with multinational property agencies.
- Prepare strategical planning in penetrating new International markets.
- Maintain and update daily sales completed both Internationally and Domestically.
- Successfully drive sales according to target given.
- Native english speaking.
- Bachelor s degree in any field.
- 1-3 years experiences in Sales Representatives.
- Previous experience as a real estate broker or working for a developer is required.
- Strong interpersonal and communication skills with a track record of achieving high-end residential property sales.
- Excellent personal presentation and customer service skills with a positive attitude.
- Based in Bangkok, Thailand.
- Able to work 6 days/week.
- To apply, please send your CV and a statement describing yourself and why you would like to apply to the post (in Thai or English) to APPLY NOW.
- ฝ่ายทรัพยากรบุคคล
- บริษัท เอสซี แอสเสท คอร์ปอเรชั่น จำกัด (มหาชน)
- อาคารชินวัตร ทาวเวอร์ 3 ชั้น 10
- เลขที่ 1010 ถนนวิภาวดี - รังสิต
- แขวงจตุจักร เขตจตุจักร กรุงเทพฯ 10900.
- Website: www.scasset.com [link removed]..
Experience:
3 years required
Skills:
IC License, Sales, Negotiation, Cash Flow Management, English, Thai
Job type:
Full-time
Salary:
฿50,000 - ฿60,000, negotiable
- Responsibilities include: cross-sell of all bank products groups to existing and new customers, sourcing prospects and developing new customer relationships, providing financial advice to customers, selling appropriate bank products and services to those prospects and clients, identifying and successfully capitalizing on cross-sell opportunities and making appropriate referrals.
- Corporate with wealth team, cash management as well as cross boarder colleagues to provide the absolute solution based on the customer requirements.
- Grows revenue by successfully prospecting for new deposit, payment product including cross-sell cash management services through existing and new to bank customers.
- Maintain account pipeline, account plans and calls reports accurately, maintain ongoing contact with customers to ensure targeted level of deposit balance.
- Perform customer s visit and be a bank s representative to support customers.
- Bachelor s degree and above in business administration, economic, accounting, finance, and engineering.
- At least 3 years of experiences in secured loan product e.g., mortgage loan, Secondary Bond, Deposit high volumes.
- Confidently present the value proposition of the product or service, address objection and negotiation win-win outcome.
- Have a passion for continuous learning to enhance skills and capabilities, Proactive, motivated.
- Maintaining a positive attitude, display optimism, enthusiasm, and can-do attitude.
- Strong Communication and Interpersonal skill throughout the interview process, have a ability to effectively convey complex information to us.
- Investment Consultant License IC, Life Insurance License (Prefer).
- Fluent in English communication and interpersonal skills.
Experience:
3 years required
Skills:
Finance, eCommerce, English
Job type:
Full-time
Salary:
negotiable
- Respond promptly and effectively to clients inquiries via calls, chats, and emails.
- Listening to the client attentively, troubleshooting, providing accurate information, and issuing solutions.
- Facilitating a seamless flow by acting as a liaison between clients and internal teams.
- Proactively gather client feedback, analyze trends, and identify where to improve our service.
- Collaborating cross-function with other departments, such as Stores Team, Finance, Communications, and Operations.
- Back office - Ecommerce Orders Management.
- Oversee the order management function and order validation process.
- Monitoring Warehouse picking and packing process. Ensure all orders are fulfilled and dispatched within provided lead time.
- Fully in charge of all return and exchange orders by following the internal procedures and processing them in a timely manner.
- Efficiently manage and track orders, to ensure smooth processing and timely delivery.
- Regularly connect with external couriers for shipment management.
- Reporting.
- Provide a report on inquiries and client trends, along with analysis, on a monthly and yearly basis.
- Analyze and report on the performance of each communication channel.
- The successful candidate for this role must flexibility in terms of time management and availability. A Customer Service Associate will be expected to work on the weekends and public holidays, as well as be open to working in shifts.
- At least 3 years of experience with proven skills in a customer services area or related field.
- Fluent in both spoken and written English and Thai.
- Service-minded and detail-oriented.
- Problem-solving skills.
- Effectively manage stress and skillfully navigate complex situations.
- Exhibits emotional resilience.
- Strong passion for our House.
- Intermediate proficiency in Microsoft tools and applications.
- Experience in back-office management (Ecommerce Systems) will be an advantage.
- Experience in the luxury retail industry will be an advantage.
- Good Team player.
Skills:
Sales, Business Development, Negotiation
Job type:
Full-time
Salary:
negotiable
- At least 3-5 years experience in Cloud/IT Product manager or Channel manager.
- Cloud business marketing or product experience.
- Business Development in Hyperscale and ICT Business.
- Responsible for ensuring the success of cloud products by growing their revenue and ensure smooth operation.
- Interaction and development of relations with representatives with hyperscale vendors to understand more about their business and their key success factors to work solutions with product development team and external team to make our business success.
- Development of a sales development strategy and key message for products and solutions based on products with our Product management.
- Negotiate and tracking deals with suggest product detail, promotion, special campaign communication etc. from product development team with sales team and work with marketing to develop matching initiatives to boost revenues.
- Focusing on solution offerings to be published on Vendor's Marketplace to advance organization's capabilities as well as to bring in more market revenues and solution rebates to corporate.
- To execute partner program benefit to drive sale or solution sale with implementation, adoption, and optimization of cloud services, ensuring successful outcomes for customers.
- Planning Go-to-Market activities to create opportunities around focused solutions to develop and achieve aspirational corporate targets.
- To coordinate with cross-functional team to identify issues and follow up on solutions.
- Able to follow through to ensure excellent quality of execution.
- In-depth understanding of seller insights and able to leverage these insights to build strong relationships with sellers and feedback to our team to improve the products and services.
- Driven to achieve team goals and is transparent to share ideas to help total team improve performance.
- Have high accountability and responsibility to follow through each task as well as high ownership of each product brand.
- At least 5 years experienced in Key Account, Online business, Business Development, Presale, Solution Sale or Product Management would be a plus (have product knowledge in AWS, Google, or Microsoft).
- Able to collaborate well with other team members.
- Tenacity to develop ideas independently and thrive in a fast-paced start-up environment.
- Strong communication skills and Negotiation Skill.
- Detail Oriented and Data Analysis.
- Public Cloud Product Specialist.
- Responsible for Product management on Public Cloud product strategy to maximize sales, revenue, market share and profit margins.
- well round knowledge in market analysis, addressable market, trends and drivers of Public cloud business in Thailand.
- Initiate new product development, product road map, Manage Product life cycle and co-develop GTM strategy.
- Understand e2e Enterprise business process from product sourcing, T&C, Contract to developing the process of sales ordering to after sales service.
- Responsible for managing business-to-business relationships with partners and vendors on public cloud domain.
- Manage product offerings, and competency to teams.
- Well knowledge on Public Cloud product offering. hands-on knowledge in using public cloud partner portal is a plus.
- Bachelor s degree or higher in an associated discipline.
- 2+ years experience in product management, pricing, and/or product marketing, business development, and / or related areas.
- Being a self-starter and can juggle multiple priorities and make things happen in a fast-paced, dynamic and often ambiguous environment.
- PC skills; Advance on Excel (Pivot table/Data analysis), Intermediate on Word/PowerPoint.
- Past experience Cloud/ Public Cloud experience or driving enterprise cloud product is a plus.
- Cloud Presales/ Cloud Solution Sales.
- Collaborate with the sales team to identify and qualify new customer opportunities in the cloud space.
- Conduct in-depth consultations with potential customers to understand their business goals, current IT environment, and cloud migration plans.
- Leverage your cloud expertise to architect and propose secure solutions that effectively address customer needs, considering medium to large enterprise customer requirements.
- Comprehensive understanding of cloud concepts including AWS, Azure, GCP, VMWare, and Local Cloud solutions.
- Apply your knowledge of Landing Zone design principles to create robust and secure cloud environments.
- Navigate the complexities of cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid) to recommend the optimal solution for each customer.
- Craft compelling investment plans that quantify the ROI and cost savings associated with cloud adoption.
- Participate in proof-of-concept (POC) development and execution.
- Minimum of 5 years of experience in a technical field, with a focus on Security or Cloud computing.
- Strong understanding of cloud fundamentals and best practices for one of the major cloud platforms (AWS, Azure, GCP).
- Proven experience in architecting cloud solutions for medium to large enterprise customers.
- In-depth understanding of general security practices for cloud computing.
- Solid grasp of cloud concepts: AWS, Azure, GCP, VMWare, Local Cloud.
- Working knowledge of Landing Zone design principles.
- Proficiency in cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid).
- Experience in developing strategic plans and investment proposals for cloud projects is a plus.
- A Cloud Certification (AWS, Azure, or Google Cloud Platform) is a strong advantage.
- Business Planning and Strategy Lead (Specialist).
- Develop and execute comprehensive business strategies to achieve company goals.
- Identify and analyze market trends and opportunities to inform strategic planning.
- Create and present business plans, proposals, and strategies to stakeholders.
- Execute and implement business strategies to ensure successful outcomes.**.
- Collaborate with cross-functional teams to ensure alignment and successful execution of business initiatives.
- Influence and work effectively across teams without direct authority.**.
- Work in a dynamic environment with a project or goal-based working style.
- Handle and manage business issues, prioritizing them effectively.
- Proactively identify potential business challenges and develop solutions to address them.
- Engage with enterprise customers to understand their needs and provide tailored solutions.
- Monitor and evaluate the effectiveness of business strategies and make adjustments as needed..
- Proven experience in business strategy, planning, and execution.
- Strong business acumen and understanding of enterprise customer needs.
- Excellent analytical and problem-solving skills.
- Ability to think proactively and address potential issues before they arise.
- Strong communication and presentation skills.
- Ability to work collaboratively with cross-functional teams.
- Degree in Business Administration, Marketing, or a related field.
- Experience in the Cloud or reseller business.**.
Skills:
Sales, Microsoft Office
Job type:
Full-time
Salary:
negotiable
- Develop and maintain strong relationships with key customers, understanding their unique needs and requirements.
- Provide technical expertise and guidance on the selection and application of our specialized food ingredients.
- Obtain reliable market information to participate in establishing and preparing solid business plan(s) and budgets.
- Collaborate with the R&D team to identify new product opportunities and drive innovation.
- Participate in industry events, trade shows and networking activities to stay abreast of market trends and competitor activities.
- Contribute to the development of marketing strategies and promotional materials.
- Prepare and deliver comprehensive sales presentations and proposals to prospective clients.
- Achieve and exceed individual and team sales targets.
- To propose improvement of and/ or within the internal & external processes to the Sales Manager, so as to increase efficiency and effectiveness of the organization.
- What we're looking for.
- Bachelor's degree in food science, food technology or related field.
- 5+ years of experience in technical sales or account management within the food ingredients or food manufacturing industry.
- Thorough understanding of food technology, food ingredients business.
- Demonstrated success in building long-term relationships with customers and securing new business.
- Excellent communication and presentation skills, with the ability to translate technical information into commercial value.
- Strong problem-solving and analytical skills to identify and address customer challenges.
- Proficiency in Microsoft Office suite and customer relationship management (CRM) software.
- Willingness to travel within the region to visit customers and attend industry events.
- What we offer
- At Berli Jucker Public Company Limited, we are committed to fostering a collaborative and inclusive work environment that promotes personal and professional growth. We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement. Additionally, we prioritize the wellbeing of our employees and provide various health and wellness initiatives to support a healthy work-life balance.
- About us
- Berli Jucker Public Company Limited is a leading diversified conglomerate with a strong presence in the food ingredients industry. With a history spanning over 80 years, we are renowned for our innovative products, exceptional customer service, and unwavering commitment to sustainability. Join our dynamic team and be a part of our continued success story.
- Apply now to become our Sr. Technical Sales Representative (Food Ingredients).
Experience:
3 years required
Skills:
Finance, Accounting, CFP, English
Job type:
Full-time
Salary:
negotiable
- Maintain and expand customer-base and business volume, together with maintain customer service and offer benefits to maximize customer satisfaction.
- Overview and monitor the result of recommended asset allocation of each clients in order to provide an acceptable level of investment benefits to them.
- Be representative of the bank and build up strong relationship with relevant agencies and clients for smooth operations.
- Maximize business volume and revenue to the bank by recommending the investment products to clients under their appropriate risk appetite, operating guidelines, rules & regulations of the bank, authorized agencies, and related parties.
- Offer investment products which aligned with the Bank s policy as well as manage cost regards to customer care in an appropriate level.
- Qualifications Bachelor s degree or higher in Business Administration, Banking and Finance, Economics, Accounting, Marketing, or related fields.
- At least 3 years of experience in Banking, Investment or Financial organization. Experience in working with High Net Worth customers is preferable.
- Holding relevant licenses for investment, such as IC, CFP, CISA, Single License, NIB, LIB will be advantage. Possess solid knowledge in investment and investment product.
- Professional in MS. Office: Excel, Word, Power point. Fluent in English speaking and writing.
- Good personality and interpersonal skills, passionate in sales and services. Hard-working, ambitious and capable presentation skills.
- We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
Experience:
5 years required
Skills:
Finance, Accounting, CFP, English
Job type:
Full-time
Salary:
negotiable
- Maintain and expand customer-base and business volume, together with maintain customer service and offer benefits to maximize customer satisfaction.
- Overview and monitor the result of recommended asset allocation of each clients in order to provide an acceptable level of investment benefits to them.
- Be representative of the bank and build up strong relationship with relevant agencies and clients for smooth operations.
- Maximize business volume and revenue to the bank by recommending the investment products to clients under their appropriate risk appetite, operating guidelines, rules & regulations of the bank, authorized agencies, and related parties.
- Offer investment products which aligned with the Bank s policy as well as manage cost regards to customer care in an appropriate level.
- Qualifications Bachelor s degree or higher in Business Administration, Banking and Finance, Economics, Accounting, Marketing, or related fields.
- At least 5 years of experience in Banking, Investment or Financial organization. Experience in working with High Net Worth customers is preferable.
- Holding relevant licenses for investment, such as IC, CFP, CISA, Single License, NIB, LIB will be advantage. Possess solid knowledge in investment and investment product.
- Professional in MS. Office: Excel, Word, Power point. Fluent in English speaking and writing.
- Good personality and interpersonal skills, passionate in sales and services. Hard-working, ambitious and capable presentation skills.
- We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
Skills:
Compliance, Automation, English
Job type:
Full-time
Salary:
negotiable
- Manages the workload to ensure timely customs clearances, compliance with all customs regulations and standard procedures as outlined by the company regulations and station process.
- Maintains full visibility on KPI s and manages productivity for Customs Brokerage Operations; takes action in case of any deviations.
- Assists management in budget setting and planning of strategic direction for the Customs Shared Service Centre department.
- Establishes employee goals and conducts employee performance reviews and conformance to regulations and recommends appropriate personnel action.
- Conducts regular customer visits and meetings to support implementation of new import business or to develop process improvements through automation.
- Manages proper information flow with internal account representatives on changes or problems with external customers.
- Ensures local implementation of guidelines and standard procedures as outlined by the company.
- Conducts periodic internal audits to ensure compliance and timely processing of transactions and implements / maintains (continuous) improvement initiatives as appropriate.
- Assists with the processing of RFQ s.
- WHAT ARE WE LOOKING FOR? Bachelor s degree in supply chain management, transportation, engineering or logistics management.
- Customs Broker License.
- Industry experience in public sector or professional-level corporate business in a similar environment.
- Working experience in managing people/team.
- Thorough knowledge and understanding of the import process, export process and working environment, including the related customs systems/applications.
- Extensive knowledge of Customs business and technical familiarity with Thailand regulatory requirements.
- Knowledge on people management and leadership, i.e. recruitment, selection, training & development, coaching, performance management.
- Organizational and planning skills (prioritize, plan, assign and control).
- Decision-making capabilities.
- Customer focused attitude.
- Analytical and problem-solving skills.
- Able to work in a diverse environment and culture.
- Ability to make effective and persuasive presentations on various compliance topics to local management, staff, and external customers.
- Ability to act as a role model for team attitude and behavior.
- Network and relationship building skills both with external and internal customers.
- Communication and interpersonal skills.
- Language skills: fluent in Thai & English as second language.
- WHAT DO WE HAVE TO OFFER? With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There s no doubt that you will be compensated for your hard wok and commitment so if you d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
- ABOUT TOMORROW We value your professional and personal growth. That s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
Experience:
1 year required
Skills:
Sales, Social media, Research
Job type:
Full-time
Salary:
negotiable
- Qualifying inbound inquiries to determine sales readiness.
- Outbound prospecting via email, social, and phone into target accounts in an effort to schedule initial meetings for sales representatives and.
- Supporting in-person and virtual events via pre-and post-event outreach.
- This role is often the first touchpoint for prospects interested in NielsenIQ solutions and will set the tone for the sales cycle following. Professionalism, enthusiasm, and excellent communication are key characteristics to be successful in this role. The ideal candidate will be a highly energized self-starter who can thrive working autonomously while also being skilled at building solid working relationships with cross functional team members and sales.
- Learn continuously and develop into an industry and NielsenIQ solutions expert.
- Effectively pitch products and solutions to key decision makers at all levels of a prospect s organization by understanding their needs and demonstrating how NielsenIQ solutions can meet their requirements.
- Respond to and effectively qualify inbound inquiries in a timely manner to assess sales readiness and qualifications prior to connecting prospects with sales resources.
- Conduct outbound prospecting activities (phone calls, email, social media, attend tradeshows) into target markets/accounts to identify, connect and engage (schedule meetings) with decision makers in order to generate qualified, sales-ready leads.
- Support the success of marketing sponsored in-person and virtual events; including pre-event promotion to drive attendance and post-event follow up to engage and qualify prospects for sales.
- Maintain accurate CRM records of all lead and prospecting activities by consistently adhering to defined lead management processes and SLAs.
- Build relationships with aligned sales team members to nurture leads through opportunity and ensure lead quality is driving conversion to pipeline and revenue.
- Develop and methodically drive execution of daily, weekly, and monthly activity cadence plans that maximize prospecting efficiency and effectiveness including; account and contact-level research, pre-call planning, and hyper-personalized messaging via key channels.
- Meet and exceed key activity and performance metrics for calls, emails, social touches, appointments scheduled, conversion to opportunity, and beyond.
- Qualifications University degree plus at least 1 year of sales or complimentary experience, or equivalent combination of education and experience.
- Professional experience on a customer-focused performance-driven, high-growth, fast-paced sales, service, or marketing team.
- Strong interpersonal skills with the ability to professionally interact with a diverse blend of personalities to identify and reach desired outcomes while maintaining strong relationships.
- Excellent researching and problem-solving skills, including the ability to analyze, compare, evaluate, reconcile and, derive actionable insights and next steps.
- Experience preferred with tools, such as Salesloft (preferred), Microsoft Office Suite, Salesforce, LinkedIn Sales Navigator, and the ability to quickly learn new technologies.
- Exceptional ability to actively listen to, and effectively communicate with, prospects and customers in a variety of mediums, such as written or verbal.
- Team player that exhibits a positive attitude, composure under pressure, and willingness to think out of the box to drive results.
- Detail-oriented, methodical, and process-driven mentality.
- Sound time management and organizational skills.
- Must be a self-starter and highly ambitious to grow knowledge, skills, and care.
- Additional InformationRemote-hybrid based role, must be physically located within Thailand (Bangkok) and candidate must be a Country/Region Resident.
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.
Customer Service Representative - General Job Description and duties.
Overview:A Customer Service Representative is responsible for providing customer service and support to customers through various channels such as phone, email, and chat. They are the first point of contact for customers and are expected to provide accurate and timely responses to customer inquiries. Customer Service Representatives must be able to handle customer complaints and provide solutions in a professional and courteous manner.
Common Responsibilities:
• Respond to customer inquiries via phone, email, and chat
• Handle customer complaints and provide solutions
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
• Provide product and service information
• Resolve customer issues in a timely manner
• Monitor customer feedback and provide feedback to management
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