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Experience:

5 years required

Skills:

Human Resource Management, Microsoft Office, Internal Audit, Data Analysis, Negotiation

Job type:

Full-time

• Human Resource Management (HRM).
• Develop and implement HR strategies, policies, and workforce plans aligned with business priorities.
• Oversee recruitment, manpower budgeting, onboarding, probation, and employee offboarding.
• Manage compensation and benefits, payroll, salary structures, and annual salary and bonus reviews.
• Lead performance management, including goal setting, performance reviews, and calibration.
• Oversee employee relations, disciplinary matters, and grievance handling, ensuring fair and consistent practices.
• Maintain accurate employee records and oversee HR systems, reporting, and employee data protection.
• Human Resource Development (HRD).
• Establish learning and development strategies based on business needs and competency gaps.
• Oversee annual training plans, leadership development, and the evaluation of learning effectiveness.
• Lead talent management, succession planning, and career development for critical positions.
• Support organization design, competency development, and change management initiatives.
• Strengthen employee engagement and organizational culture through measurable action plans.
• Procurement.
• Oversee procurement policies, sourcing, supplier selection, negotiation, and purchasing processes.
• Ensure purchases meet business requirements, quality standards, budgets, and approval procedures.
• Monitor supplier performance, service agreements, contract renewals, and procurement risks.
• Drive cost savings while maintaining service quality, transparency, and appropriate internal controls.
• General Administration & Building Management.
• Oversee office administration, building operations, utilities, security, cleaning, and other workplace services.
• Manage preventive maintenance, repairs, office renovations, and space planning.
• Supervise company asset registration, allocation, physical inspections, maintenance, and disposal.
• Manage landlords, contractors, and service providers to ensure timely and reliable service.
• Coordinate workplace safety, emergency preparedness, and business continuity arrangements with relevant functions.
• Leadership, Budget & Governance.
• Lead and develop the HR, procurement, and general affairs teams.
• Prepare and control departmental budgets, monitor expenditure, and improve operational efficiency.
• Advise management on people matters, organizational effectiveness, and workplace operations.
• Establish functional KPIs and report progress, risks, and improvement initiatives to management.
• Ensure compliance with applicable requirements, company policies, and internal audit recommendations.
• Bachelor's degree or higher in Human Resources, Business Administration, Management, or a related field.
• At least 10 years of relevant experience, including 5 years in a management or leadership role.
• Strong experience across HRM and HRD, with responsibility for procurement, general administration, or facilities management.
• Sound knowledge of compensation and benefits, performance management, employee relations, and talent development.
• Demonstrated ability to manage budgets, negotiate with suppliers, and improve operational processes.
• Strong leadership, stakeholder management, communication, and problem-solving skills.
• High integrity and sound judgment when handling confidential information.
• Proficiency in HR systems, data analysis, and Microsoft Office.

Experience:

4 years required

Skills:

Human Resource Management, Employer Branding, Recruitment, Leadership Skill, Budgeting

Job type:

Full-time

• Strategic Partnership & Operational Execution.
• Strategic Alignment: Partner closely with the HR Director to translate long-term business goals and corporate HR strategies into actionable department goals, KPIs, and operational.
• HR Business Partnering: Act as the primary HRBP and Heads of Functions, resolving organizational issues, optimizing headcount, and providing solutions for workforce challenges.
• Workforce Planning & Budgeting: Co-develop annual manpower plans and personnel budgets under the direction of the HR Director; monitor actual labor costs, overtime expenses, and staffing productivity against operational targets.
• Talent Acquisition & Employer Value Proposition.
• Full-Cycle Recruitment: Oversee the execution of talent acquisition strategies for professional, technical/engineering, supervisory, and production line workforce.
• Pipeline & Employer Branding: Drive local employer branding initiatives, university relations, and sourcing channel development to build sustainable talent pipelines for business expansion and operational ramp-ups.
• Onboarding & Induction: Ensure a robust onboarding experience to accelerate time-to-productivity and reduce early turnover.
• Talent Management, L&D, and Organizational Development.
• Talent & Succession Pipelines: Implement the corporate talent assessment and succession planning framework guided by the HR Director, identifying high-potentials and closing capability gaps for critical operational roles.
• Learning & Capability Building: Oversee the training needs analysis (TNA) and execute annual training roadmaps, focusing on technical skills, supervisory leadership, safety readiness, and multi-skilling programs.
• Change Management: Facilitate operational transformation, process continuous improvements, and culture-building initiatives aligned with company values.
• Performance Management.
• Performance Governance: Facilitate the end-to-end annual and mid-year performance review processes; ensure department KPIs are cascaded, evaluated objectively, and calibrated accurately across all teams.
• Compensation & Benefits Administration: Supervise payroll operations, incentive schemes, statutory reporting, and benefits administration in alignment with corporate rewards frameworks set by the HR Director.
• Employee & Labor Relations (ER/LR) and Workplace Culture.
• Labor Harmony: Lead employee and labor relations, proactively handling employee grievances, disciplinary actions, and labor dispute mediation in accordance with fair labor practices.
• Engagement & Culture: Organize corporate employee engagement programs, welfare initiatives, and Welfare Committee meetings to maintain high employee morale and a positive employer-employee relationship.
• High-Performance Environment: Champion a safety-conscious, quality-first, and collaborative work culture across all production and office environments.
• HR Governance, Compliance & Audit Readiness.
• Policies & Standard Operating Procedures (SOPs): Maintain and enforce updated HR policies, work regulations, and SOPs in compliance with Thai Labor Laws and regulatory mandates.
• Department Leadership: Coach, mentor, and build functional capabilities across the HR department team to elevate overall service delivery.
• Job Specifications & Candidate.
• Bachelor's or Master's Degree in Human Resource Management, Psychology, Law, Business Administration, or related fields.
• Minimum 10-12 years of progressive HR experience, with at least 4-5 years in a managerial role.
• Proven background in Retail Business, Trading or relate field (open to other industries).
• In-depth knowledge of Thai Labor Protection Laws, labor relations, and Welfare Committee operations.
• Hands-on experience facing customer/third-party audits and compliance frameworks.
• Solid foundation in modern HR tools, HRIS, and performance management/KPI systems.
• Strong leadership, stakeholder mediation, and dispute management abilities.
• Strategic mindset paired with strong operational/tactical execution capabilities.
• Professional maturity to represent the HR Director in operational forums.
• Fluent in Thai with strong working proficiency in English (both spoken and written for management presentations and cross-border reporting).

Experience:

5 years required

Skills:

Analytical Thinking, Public Relations, Recruitment, Labor law, English

Job type:

Full-time

• TBSP Public Company Limited.
• HR Director.
• About the Role.
• TBSP Public Company Limited is seeking an experienced and dynamic HR professional to join us as.
• Assistant Human Resources Business Partner (HRBP) Manager. Reporting directly to the HR Director, this role acts as a strategic partner to business leaders, translating business objectives into effective people strategies. The successful candidate will serve as a key representative of the HR function - supporting transformation initiatives, driving talent and engagement programs, and acting as an ambassador of the company in internal and external activities, including corporate events and public relations engagements on behalf of the HR Director.
• Strategic Business Partnering.
• Partner with business leaders and department heads to align people strategies with business objectives.
• Act as a trusted advisor to managers and employees on all people-related matters.
• Represent the HR Director and the company in selected corporate activities, events, press engagements, and public relations functions, serving as a brand ambassador for HR and the organization.
• Talent Acquisition (Recruitment) & Talent Management.
• Provide HR advisory and support on workforce planning, talent management, employee engagement, and organizational effectiveness.
• Drive performance management, succession planning, and talent development initiatives.
• Support recruitment, learning & development, compensation & benefits, and employee relations initiatives, including hands-on management of the end-to-end recruitment pipeline.
• Organizational Development & Change.
• Support organizational change, transformation projects, and culture-building programs across the Group.
• Support adaptation of HR practices to evolving business needs, including manufacturing and operational environments.
• HR Projects & Analytics.
• Support HR projects assigned by the HR Director, including HRIS initiatives and digital HR transformation.
• Analyze workforce and HR data to provide insights and recommendations for business decision-making.
• Prepare HR reports and dashboards to support management review and planning.
• Employee Relations & Compliance.
• Support employee relations matters and ensure compliance with labor laws, company policies, and good corporate governance practices.
• Promote a positive, fair, and engaging workplace culture.
• Bachelor's or Master's degree in Human Resources, Business Administration, Psychology, or related fields.
• 5-8 years of experience in HRBP, HR Generalist, Talent Management, or related HR functions.
• Strong understanding of HR practices including talent management, performance management, employee engagement, and labor law.
• Experience partnering with business leaders and managing stakeholders across different functions.
• Familiarity with manufacturing workforces and business environments.
• Strong strategic thinking and business partnering capabilities.
• Leadership skills with a focus on people development and team management.
• Adaptability and experience in change management initiatives.
• Excellent communication, presentation, and stakeholder engagement skills.
• Strong analytical thinking and problem-solving abilities.
• Professional presence and strong interpersonal skills, with confidence representing the company at events, press engagements, and public activities.
• Good command of spoken and written English.
• Proficiency in HRIS platforms and Microsoft 365 is an advantage.
• Experience in logistics, transportation, multinational, fast-growing, or publicly listed organizations will be an advantage.
• Join us and play a.
• key role.
• in shaping the people agenda of a leading public company.

Skills:

Power BI

Job type:

Full-time

• พัฒนาพนักงานตามแผนการฝึกอบรมประจำปี.
• สร้างและขับเคลื่อนกระบวนการเรียนรู้ เพื่อมุ่งสู่องค์กรแห่งการเรียนรู้ (Learning Organization).
• บริหารและควบคุมการพัฒนาพนักงานตามแผนการอบรมประจำปี ตั้งแต่การวิเคราะห์ Competency Need การจัดหลักสูตรภายใน-ภายนอก การติดตามและประเมินผล การบริหารงบประมาณ รวมถึงการดูแลฐานข้อมูล e-HR และระบบสื่อสารด้านการพัฒนา.
• วางแผนและขับเคลื่อนกระบวนการเรียนรู้ของพนักงานเพื่อมุ่งสู่องค์กรแห่งการเรียนรู้ (Learning Organization) ผ่านการออกแบบกิจกรรม การสร้างวัฒนธรรมใฝ่รู้ การพัฒนาเครือข่าย Facilitator การประเมินผลการเรียนรู้ และการใช้ระบบสื่อสาร/แพลตฟอร์มสนับสนุน.
• ปริญญาตรี สาขาบริหารธุรกิจ รัฐประศาสนศาสตร์ รัฐศาสตร์ นิติศาสตร์ สังคมศาสตร์ หรือสาขาอื่นที่เกี่ยวข้อง (GPA>2.70).
• สื่อสารภาษาอังกฤษได้ดีทั้งการพูดและการเขียน (TOEIC>550).
• ยินดีรับนินิสิตนักศึกษาจบใหม่.
• มีความรู้หรือประสบการณ์ด้าน Learning & Development และการพัฒนาบุคลากร.
• มีทักษะด้านการวิเคราะห์ข้อมูล เช่น TNA และ Competency Gap.
• มีความรู้ด้านการบริหารโครงการ การวางแผนงาน และการติดตาม KPI.
• สามารถจัดทำรายงานและ Dashboard โดยใช้ Excel, Power BI หรือเครื่องมือที่เกี่ยวข้อง.
• มีทักษะการสื่อสารที่ดี มนุษยสัมพันธ์ดี มีความคิดวิเคราะห์และความคิดสร้างสรรค์.
• สามารถปฏิบัติงานประจำโรงงาน อ.แก่งคอย จ.สระบุรี.

Skills:

Architecture, Leadership Skill, Payroll, Thai

Job type:

Full-time

• Lead and develop a high-performing HR team, establishing effective structures and role clarity to drive strategic business impact.
• Partner and consult the leadership team on organizational design, workforce planning, labor inquries and talent strategy.
• Oversee and ensure HR Service excellence and compliance in operations, payroll and employee inquiries.
• Define and execute the HR Strategy aligned with business objectives and the APAC/Global HR Strategy.
• Ensure compliance and proactively mitigate people-related risks in line with Thai labor laws and company governance.
• Oversee the recruiting strategy, execution and employer brand initiatives to ensure attraction of top talent.
• Define and implement learning and development strategies to build leadership capabilities and future skills.
• Drive talent management and succession planning to ensure leadership pipeline and organizational continuity.
• Prepare the short/mid-term strategic and qualitative workforce planning and monitore headcount budgets and personnel expenses on department level.
• Ensure competitive compensation and benefits structures and drive performance management processes aligned with business goals.
• Develop and regularly update the local job architecture, career paths and job descriptions.
• Maintain and update HR policies, procedures, and governance frameworks in full compliance with Thai labor laws and aligned with regional/global governance.
• Lead and support internal/external audits Enhance the end-to-end employee experience across the entire lifecycle, from onboarding to development and retention.
• Drive HR's positioning within the organization, ensuring clear, targeted, and impactful HR communication Leverage HR data and analytics to provide actionable insights, inform decision-making, and measure HR effectiveness.
• Your Profile You contribute.
• Strong strategic thinking, with a proven track record in developing and executing effective HR strategies.
• Excellent stakeholder management skills, including experience working with senior leadership.
• Proactive, independent, and solution-oriented work style.
• Strong leadership capability, with a passion for building and developing high-performing teams.
• Proven change management and transformation experience.
• Strong analytical and problem-solving skills, with a data-driven mindset.
• Creative and innovative thinking (ability to think outside the box).
• Your application Interested? Apply online now!.
• Have we sparked your interest? Then send us your application! You can expect exciting challenges that provide real impetus, in a team that motivates and supports you at the same time - and framework conditions that are not only attractive but also adapt to your life.
• To get us talking quickly, simply send us your application via our online form - it takes less than 5 minutes!.

Experience:

3 years required

Skills:

Human Resources Development

Job type:

Full-time

• Design and implement annual training plans covering product knowledge, sales skills, customer service, leadership development, and functional competencies.
• Partner with business leaders, store managers, and department heads to identify training needs and translate business requirements into effective learning solutions.
• Develop and manage Performance Management Systems including KPIs and competency-based evaluations, ensuring alignment with sales targets and business outcomes.
• Lead talent development initiatives, including high-potential programs, succession planning, and career development frameworks.
• Foster a learning and performance-driven culture in a fast-paced retail environment, supporting organizational change and business transformation.
• Manage, monitor, and control the HRD budget, ensuring cost effectiveness and measurable return on training investment (ROI).
• Evaluate training effectiveness and continuously improve learning programs using data, feedback, and business results.
• Organize company activities, engagement programs, and internal events to strengthen employee engagement, collaboration, and company culture.
• Lead and develop the HRD team, ensuring effective execution of HRD initiatives across HQ and retail branches.
• In October 2026, the headquarters will relocate to Muang Thong Thani.
• Bachelor's or Master's degree in Human Resources Management, Psychology, Organizational Development, or a related field.
• At least 7-10 years of experience in HRD / Learning & Development, preferably in IT Retail, Retail, Sales-driven, or fast-paced businesses.
• Minimum 3 years of experience in a managerial or supervisory role.
• Strong knowledge of Training & Development, Performance Management Systems (KPIs, competency-based), Talent Development, and Succession Planning.
• Experience designing training programs for sales teams, store operations, and leadership levels will be an advantage.
• Strong business-oriented mindset with strategic thinking and the ability to align HRD initiatives with business and.
• sales objectives.
• Good command of English (spoken and written).
• Proficient in Microsoft Office (PowerPoint, Excel, Word); experience with LMS or HR systems is a plus.
• Excellent communication, stakeholder management, and problem-solving skills.
• Agile, hands-on, and adaptable to a fast-changing retail environment.

Experience:

1 year required

Skills:

Procurement

Job type:

Full-time

• Bachelor's degree in Human Resources or any relevant field.
• At least 12 years of experience in HR with 2 years of experience in supervisory level.
• At least 3 years of experience in learning and development or HROD is an advantage.
• Attention to details and result oriented.
• Ability to work effectively with tight deadline and multi tasking.
• Professional personality with growth mindset.
• Energetic with strong interpersonal and communication skill with people at all level.
• Willing to work extended hours on a need basis.
• Able to communicate in English.
• Tasks & responsibilities.
• Perform full spectrum of HR both HRM and HRD such as recruitment, compensation & benefits, Thai labor law compliance, performance management, disciplinary, employee engagement and development.
• Responsible for compensation and benefits such as payroll, group insurance, provident fund, social security fund and annual health check-up.
• Maintain and update employee database including HR analytic.
• Work in collaboration with related parties for development need analysis, training roadmap, learning approaches, and program evaluation.
• Manage all logistical aspects to ensure learning program successful implementation.
• Responsible for talent management, Individual development plan, succession planning, and career path.
• Drive Employee Engagement and Employee Recognition program through various activities.
• Design and deliver internal communication to relevant parties/company wide.
• Act as internal consultant to identify, develop and implement organizational effectiveness interventions.
• Oversee office administration and procurement such as office facility/equipment, stationary, monthly expense, contracts relate to office administration, arranging for office space, necessary repairs and procurement of office supplies & office services.
• Work Monday to Friday.
• Medical Benefits.
• Provident Fund.

Skills:

Architecture, Leadership Skill, Payroll, Thai

Job type:

Full-time

• Lead and develop a high-performing HR team, establishing effective structures and role clarity to drive strategic business impact.
• Partner and consult the leadership team on organizational design, workforce planning, labor inquries and talent strategy.
• Oversee and ensure HR Service excellence and compliance in operations, payroll and employee inquiries.
• Define and execute the HR Strategy aligned with business objectives and the APAC/Global HR Strategy.
• Ensure compliance and proactively mitigate people-related risks in line with Thai labor laws and company governance.
• Oversee the recruiting strategy, execution and employer brand initiatives to ensure attraction of top talent.
• Define and implement learning and development strategies to build leadership capabilities and future skills.
• Drive talent management and succession planning to ensure leadership pipeline and organizational continuity.
• Prepare the short/mid-term strategic and qualitative workforce planning and monitore headcount budgets and personnel expenses on department level.
• Ensure competitive compensation and benefits structures and drive performance management processes aligned with business goals.
• Develop and regularly update the local job architecture, career paths and job descriptions.
• Maintain and update HR policies, procedures, and governance frameworks in full compliance with Thai labor laws and aligned with regional/global governance.
• Lead and support internal/external audits Enhance the end-to-end employee experience across the entire lifecycle, from onboarding to development and retention.
• Drive HR's positioning within the organization, ensuring clear, targeted, and impactful HR communication Leverage HR data and analytics to provide actionable insights, inform decision-making, and measure HR effectiveness.
• Your Profile You contribute.
• Strong strategic thinking, with a proven track record in developing and executing effective HR strategies.
• Excellent stakeholder management skills, including experience working with senior leadership.
• Proactive, independent, and solution-oriented work style.
• Strong leadership capability, with a passion for building and developing high-performing teams.
• Proven change management and transformation experience.
• Strong analytical and problem-solving skills, with a data-driven mindset.
• Creative and innovative thinking (ability to think outside the box).
• Your application Interested? Apply online now!.
• Have we sparked your interest? Then send us your application! You can expect exciting challenges that provide real impetus, in a team that motivates and supports you at the same time - and framework conditions that are not only attractive but also adapt to your life.
• To get us talking quickly, simply send us your application via our online form - it takes less than 5 minutes!.

Skills:

Recruitment

Job type:

Full-time

• Friendly, you are gifted in representing Club Med's values to customers and employees.
• Key to our activity, you work with different departments and contribute to our overall success.
• Well-organised, you know our processes like the back of your hand and apply them meticulously.
• You will.
• Be responsible for personnel management and the application of social regulations within the resort.
• Support managers and their teams (between 150 and 450 employees).
• Develop and implement the action plan necessary to optimize human resources to meet the company's economic objectives.
• Manage the process of integration and evaluation of employees in compliance with the rules and procedures of labour law.
• Set up a local recruitment policy.
• Manage relations with employee representative bodies.
• Unite and motivate teams around defined objectives and support them in their development.
• In becoming a G.O Human Resources Manager, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!.
• So what are you waiting for? Pack your bags!.
• All our positions are open to people with disabilities.

Experience:

8 years required

Skills:

Recruitment, Leadership Skill, ISO 9001, Payroll, English

Job type:

Full-time

• HR Business Partnering & Workforce Planning.
• Partner with factory leadership: join production and operations meetings, understand the plant's output targets, bottlenecks, and people-related risks, and translate them into a clear HR plan that directly supports the factory's goals.
• Assess the state of HR on the floor continuously: track turnover, absenteeism, skill gaps, supervisor capability, and morale, and produce a prioritised improvement plan with the VP, backed by data.
• Own factory workforce planning: forecast headcount needs by department and by shift, plan ahead for seasonal or production-driven demand, and make sure the right number of skilled people are in place before production is affected.
• Coach and equip line supervisors and department heads: enable them to handle day-to-day people matters themselves (attendance conversations, first-line discipline, performance feedback), so most issues are resolved at the floor level rather than escalated to you.
• Performance Management & Factory KPIs.
• Build the factory KPI framework with the VP: design and roll out clear, measurable KPIs for every division (production, quality, warehouse, delivery, maintenance, safety), tied directly to the plant's business goals.
• Set targets with each department head: agree exactly how each KPI is measured and where the data comes from, and establish a regular review rhythm such as monthly check-ins and quarterly reviews.
• Run the appraisal cycle end to end: prepare the tools, train supervisors to score fairly and consistently, run calibration so ratings are comparable across departments, and link outcomes to reward and development.
• Track performance and act on it: spot underperformance early, work with supervisors on improvement plans, and feed clear, honest performance data into the monthly management review.
• Employee & Labour Relations.
• Own the employee-relations climate on the floor: build and protect trust between workers and management through regular presence, active listening, and fair, timely responses to concerns.
• Manage grievances and disciplinary cases end to end: investigate thoroughly, document properly, apply progressive discipline in line with Thai labour law, and make sure every case would stand up to legal scrutiny.
• Conduct workplace investigations: handle misconduct, disputes, theft, and harassment impartially and confidentially, gather the facts, and recommend fair, defensible outcomes.
• Handle exits correctly: manage terminations, retrenchments, and mutual separations properly, calculate statutory severance, prepare documentation, and run the process professionally to protect the company and morale.
• Anticipate and defuse tension: see problems coming and deal with them early, before they grow into a dispute or collective action.
• Attendance, Discipline & Compliance.
• Own the factory attendance system end to end: monitor daily attendance across all shifts, analyse patterns of absenteeism and lateness, find the root causes, and drive absenteeism down over time.
• Apply attendance, overtime, and disciplinary rules consistently: enforce the same fair standard across every department, with no exceptions.
• Ensure attendance and overtime data is accurate and complete: make sure it flows correctly into payroll each cycle, with no gaps, errors, or last-minute corrections.
• Keep the factory fully compliant: meet all Thai labour law and BOI requirements, maintain audit-ready records, and stay current on any changes in the law.
• Health, Safety & Worker Welfare.
• Work closely with the safety team: support safety training, toolbox talks, and a strong day-to-day safety culture, so HR and safety operate as one.
• Manage the HR side of workplace incidents: handle investigation, documentation, workers' compensation, and follow-up actions to prevent the same incident happening again.
• Oversee worker welfare and facilities: look after the canteen, transport, uniforms, and rest areas, because these directly drive retention and morale.
• Recruitment & Onboarding (Factory).
• Identify factory hiring needs ahead of demand: raise clear requisitions and define exactly what a good candidate looks like for each role before recruitment begins.
• Lead floor-level selection: interview and assess candidates for fit, capability, and reliability, while central recruitment sources and coordinates the applicant pipeline for you.
• Run structured onboarding for every new worker: make sure they understand safety, expectations, and the way we work, become productive quickly, and stay, and track early attrition to fix onboarding gaps.
• Learning & Development.
• Identify skill gaps on the floor: use performance data and supervisor input to build a practical training plan covering technical skills, quality, safety, and machine operation.
• Build the capability of frontline leaders: coach and develop line leaders and supervisors, because strong supervisors are the one biggest driver of floor performance and retention.
• Arrange, track, and measure training: make sure it was delivered and, more importantly, that it actually improved performance.
• Payroll & HR Operations Oversight.
• Oversee the group payroll officer operationally: make sure factory attendance, overtime, shift allowances, and deductions are calculated correctly and submitted on time every cycle.
• Support clean payroll governance: check the factory's payroll inputs before each run, work with Finance on reconciliation, and ensure there is no repeat of past payroll errors.
• Own factory HR administration: keep employee records, contracts, leave, and documentation accurate, complete, and audit-ready.
• Produce monthly HR reporting for management: report headcount, turnover, absenteeism, overtime cost, and KPI performance, with insight and recommendations, not just raw numbers.
• Culture, Engagement & Retention.
• Drive engagement and retention on the floor: understand why workers leave, act on the real causes, and build an environment where good people choose to stay.
• Run practical engagement suited to a factory workforce: use recognition, clear communication, and welfare initiatives, and measure whether they actually move morale and retention.
• Be a visible, approachable, hands-on presence: be on the floor every day, known and trusted by the workers, not behind a desk.
• Team Leadership & Group Alignment.
• Lead and develop the factory HR and payroll staff: set their goals, coach them, and hold them accountable for results.
• Coordinate with the office HR team and the group HR consultant: keep the factory on one consistent group standard for policy, compensation, and process, with no drift between factory and office.
• What Success Looks Like in Your First 6 Months.
• Factory KPIs are live across every division, with clear targets and a working monthly review rhythm, built together with the VP.
• Absenteeism is measurably lower, and attendance is reliably and correctly linked to pay.
• Employee relations are stable, with a clear, fair, and legally sound disciplinary process running.
• Factory payroll is clean, on time, and fully reconciled every cycle.
• You are visibly trusted by both the workforce and the leadership team.
• What You Bring (Required).
• A bachelor's degree in Human Resources, Business Administration, Political Science, Psychology, or a related field or higher.
• 5 to 8 years of HR experience, including at least 3 years in a manufacturing or factory environment.
• Strong hands-on experience in blue-collar and worker HR, covering employee relations, attendance, discipline, investigations, and welfare.
• Solid, practical knowledge of Thai labour law, including the disciplinary process, severance, and terminations.
• Real experience with performance management or KPIs, and the confidence to partner with operations leaders as an equal.
• Good spoken and written English, as you will work with senior leadership and across the group.
• Be able to work at the factory in Samut Sakhon Province.
• Comfortable being factory-based and on the floor, with occasional travel to Bangkok HQ - Asok.
• Hands-on, high-ownership, and able to make and defend decisions in a direct, owner-led culture.
• Strong communication and interpersonal skills.
• Can start working immediately, is plus!.
• Nice to Have.
• Safety-HR experience, or work in an ISO-certified environment.
• Experience in a multi-entity group or across different business types.
• Comfort using AI tools such as ChatGPT or Claude to work more efficiently.
• What We Offer.
• A competitive salary per month, plus a performance bonus.
• A genuine build-from-scratch mandate, with real ownership and direct access to senior leadership.
• The opportunity to shape the HR function of a growing, ambitious Thai group.
• Social security, health coverage, and leave in line with group policy.
• A direct, fast-moving culture where good work is recognised and rewarded.
• Work Location at Factory: Factory located in Chai Mongkhon, Mueang Samut Sakhon District, Samut Sakhon 74000.
• HQ: Sleepwell Industries Co., Ltd, 193/141 Unit A193, 35th Floor, Lake Rajada Office Complex Ratchada Road Khlong Toei Khlong Toei Bangkok 10110.
• Working Days: Monday to Saturday.
• Working Period: 8:00 am to 5:00 pm.
• Website: https://sleepwellgroup.co/ & https://www.dreammasterbed.com/.
• English Resume Requested,.
• Available for a candidate who has permanent resident in Thailand.
• Only selected candidates will be contacted for further consideration.

Skills:

English, Thai

Job type:

Full-time

• งานกำหนดภารกิจ กลยุทธ์ เป้าหมาย และแผนงานพัฒนาระบบการบริหารงานทรัพยากรบุคคล.
• กำหนดวิสัยทัศน์ ภารกิจ กลยุทธ์ และเป้าหมายของส่วนงานทรัพยากรบุคคล เพื่อให้สอดคล้องกับนโยบาย กลยุทธ์และเป้าหมายทั้งระยะสั้น และ ระยะยาวตามวิสัยทัศน์ และภารกิจที่โรงเรียนกำหนด.
• จัดทำแผนงาน และแผนงบประมาณประจำปีของส่วนงานทรัพยากรบุคคล.
• จัดให้มีการทบทวนโครงสร้างองค์กรร่วมกับคณะผู้บริหาร และผู้จัดการส่วนงาน เพื่อกำหนดแผนอัตรากำลังประจำปีของโรงเรียน และรวมทั้งแผนอัตรากำลังประจำปีของแต่ละฝ่าย และส่วนงาน.
• จัดให้มีการทบทวนและปรับปรุงแบบกำหนดหน้าที่งานให้ทันสมัย และเป็นปัจจุบันร่วมกับผู้บริหาร และผู้จัดการส่วนงานที่เกี่ยวข้อง.
• ร่วมจัดทำนโยบาย และกำหนดแผนการสรรหาคัดเลือกบุคลากรเข้าใหม่ตามแผนอัตรากำลังประจำปี กับผู้บริหาร และผู้จัดการส่วนงานที่เกี่ยวข้อง และดำเนินการว่าจ้างบุคลากรเข้าใหม่ รวมทั้งจัดระบบการจ้างงานประเภทต่าง ๆ.
• จัดปฐมนิเทศบุคลากรใหม่ และจัดแผนการดูแลบุคลากรเข้าใหม่ ร่วมกับผู้บริหาร และผู้จัดการสายงานที่เกี่ยวข้อง รวมทั้งปรับปรุงระบบการประเมินทดลองงานให้มีประสิทธิภาพ.
• ร่วมจัดทำนโยบายในการจัดระดับตำแหน่งงาน และโครงสร้างเงินเดือน การบริหารค่าจ้างและสวัสดิการ รวมทั้งการพัฒนาระบบฐานข้อมูลบุคลากร.
• จัดทำนโยบายในการจัดการฝึกอบรม และพัฒนาบุคลากรในส่วนงานสนับสนุนการจัดการศึกษา.
• จัดให้มีการประเมินผลการปฏิบัติงานกลางปี และประจำปี รวมทั้งทบทวนปรับปรุงระบบการประเมินผลการปฏิบัติงานของบุคลากรในโรงเรียน ร่วมกับผู้บริหารที่เกี่ยวข้อง.
• งานบริการสนับสนุนสายงานวิชาการ.
• จัดการสรรหา คัดเลือก และว่าจ้างบุคลากรสายการสอนและสนับสนุนงานวิชาการ ทั้งชาวต่างประเทศ และชาวไทย รวมถึงการจัดทำสัญญาจ้างทุกประเภทให้เป็นไปตามกฎหมาย จัดแผนการดูแลบุคลากรเข้าใหม่ (Induction and Onboarding Program) และการจัดผลประโยชน์สวัสดิการต่าง ๆ.
• จัดทำวีซ่า สำหรับบุคลากรต่างชาติ และครอบครัว และการจัดทำใบอนุญาตการทำงานสำหรับบุคลากรต่างชาติ.
• ปรับปรุงฐานข้อมูลบุคลากรสายงานวิชาการ ให้เป็นปัจจุบัน และจัดทำรายงานตามมาตรฐานที่กำหนด.
• สนับสนุนการจัดการฝึกอบรม และพัฒนาบุคลากรสายงานวิชาการตามที่กำหนด.
• สนับสนุนการจัดการประเมินผลการปฏิบัติงานประจำปีของบุคลากรสายงานวิชาการ.
• งานบริการด้านการปฏิบัติการ และงานธุรการของส่วนงานทรัพยากรบุคคล.
• จัดการสรรหา คัดเลือก และว่าจ้างบุคลากรสายงานบริการสนับสนุนการศึกษา (Services Support Functions).
• กำหนดค่าตอบแทน และจัดทำ สัญญาจ้างทุกประเภทให้เป็นไปตามกฎหมาย.
• จัดปฐมนิเทศ และจัดแผนการดูแลบุคลากรเข้าใหม่ (Induction and Onboarding Program) ร่วมกับสายงานต่าง ๆ.
• ทบทวน และปรับปรุงนโยบายการบริหารค่าจ้าง การจัดผลประโยชน์ และสวัสดิการ.
• จัดให้มีการปรับปรุงฐานข้อมูลบุคลากร ให้เป็นปัจจุบัน และจัดทำรายงานตามมาตรฐานที่กำหนด.
• ร่วมจัดทำแผนการฝึกอบรม และพัฒนาบุคลากรในสายงานบริการสนับสนุนการศึกษา ร่วมกับผู้บริหาร และผู้จัดการสายงานที่เกี่ยวข้อง.
• จัดให้มีการประเมินผลการปฏิบัติงานกลางปี และประจำปี ตามนโยบายที่กำหนด.
• เป็นตัวแทนของโรงเรียน ในการสื่อสาร ตอบและดำเนินการตามคำขอจากบุคลากรของโรงเรียน และบุคคลภายนอกที่ติดต่อมาทางอีเมลล์และ โทรศัพท์.
• สนับสนุนกิจกรรมต่าง ๆ ของโรงเรียน.
• จบการศึกษาระดับปริญญาตรี สาขาการบริหารทรัพยากรบุคคล หรือสาขาอื่นๆที่เกี่ยวข้อง.
• มีทักษะ และประสบการณ์ตรงในการทำงานในด้านการจัดการ และการบริหารงานทรัพยากรบุคคล ไม่น้อยกว่า 15 ปี และมีประสบการณ์ทำงานในตำแหน่งผู้ช่วยผู้จัดการ หรือรองผู้จัดการ หรือผู้จัดการด้านการบริหารงานทรัพยากรบุคคล รวมกันไม่น้อยกว่า 8 ปี.
• มีประสบการณ์ในการทำงานด้านการบริหารทรัพยากรบุคคลครบทั้งกระบวนการ นับตั้งแต่การสรรหา คัดเลือกและว่าจ้าง ไปจนถึงการสิ้นสุดสภาพการจ้าง การบริหารค่าตอบแทน ผลประโยชน์และสวัสดิการ การบริหารระบบฐานข้อมูลบุคลากร การจัดทำรายงานวิเคราะห์ข้อมูลบุคลากร เพื่อการพัฒนาองค์กรและทีมงาน การดำเนินการเรื่องระเบียบวินัย การจัดทำนโยบาย และระเบียบข้อบังคับในการทำงาน การจัดทำคู่มือในการปฏิบัติงาน รวมถึงการจัดทำ standard procedure และ work instruction รวมทั้ง workflow ของขั้นตอนการทำงานบริหารงานทรัพยากรบุคคล การกำหนดเป้าหมาย แผนงาน และดัชนีชี้วัดความสำเร็จ รวมทั้งการประเมินผลการปฏิบัติงาน.
• สามารถสื่อสารทั้งภาษาไทย และภาษาอังกฤษได้ดี ทั้งการพูด ฟัง อ่าน และเขียน รวมถึงการสื่อสารข้ามวัฒนธรรมในองค์กรได้อย่างมีประสิทธิภาพ.
• สามารถใช้คอมพิวเตอร์โปรแกรมสำเร็จรูปในการทำงานได้ดี ซึ่งได้แก่ Microsoft Office (Word, Excel, Powerpoint), Google Platform และ ระบบ Web Conference.
• มีความรู้เกี่ยวกับกฎหมายที่เกี่ยวข้อง เช่น พระราชบัญญัติคุ้มครองแรงงาน และกฎหมายต่างๆที่เกี่ยวข้องกับการจ้างงาน กองทุนประกันสังคม กองทุนสำรองเลี้ยงชีพ กองทุนเงินทดแทน ประมวลกฎหมายแพ่ง และพาณิชย์ที่เกี่ยวกับการทำนิติกรรมสัญญาในการจ้างงานบุคลากร ระเบียบกระทรวงศึกษาธิการ พระราชบัญญัติโรงเรียนเอกสาร ประเภทต่าง ๆ เป็นต้น.
• มีความรู้เกี่ยวกับระบบบริหารคุณภาพ ISO ในส่วนที่เกี่ยวข้อง.
• สามารถทำงานกับบุคลากรไทย และบุคลากรต่างชาติ ที่มาจากวัฒนธรรมที่หลากหลายได้ดี.
• มีความมุ่งมั่นทุ่มเทในการทำงาน โดยคำนึงถึงความสำเร็จ และการบรรลุเป้าหมาย ภายใต้แรงกดดันได้ดีเยี่ยม.
• โรงเรียนยึดมั่นในหลักการสรรหาบุคลากรที่ปลอดภัย และการคุ้มครองสวัสดิภาพนักเรียน ผู้สมัครทุกคนจะต้องผ่านการตรวจประวัติอาชญากรรมและกรอกแบบฟอร์มยินยอมในการเปิดเผยข้อมูลส่วนบุคคล.

Experience:

5 years required

Skills:

Recruitment, Budgeting, Payroll

Job type:

Full-time

The HR Manager is responsible for the day to day transactions and policy administration relating to all phases of the employee life cycle, such as recruitment, induction, payroll, compensation and benefits, performance management, discipline, and resignations or terminations. In addition, the HR Manager oversees the organizing of online and offline recruitment events. The HR Manager ensures the maintenance of HRMS, talent database, and presence on recruitment website. The HR Manager also works with senior management on organizational structure, HR manpower plan, talent management p ...

Experience:

3 years required

Skills:

Employer Branding, Service-Minded, Recruitment, Budgeting, English

Job type:

Full-time

• Responsible primarily for planning organising and controlling the activities of Human Resources and training functions including formulating of policies identification of objectives and achievement of goals set forth by the management in relation to employment compensation and benefits learning and development labour relations and Team Member relations. Implementation of corporate Human Resources policies procedures rules and regulations.
• Bachelor's degree in Human Resources Business Administration or a related field.
• Minimum 8-10 years of HR experience preferably in the hospitality industry.
• Strong knowledge of labour laws and HR best practices.
• Proven expertise in recruitment employee relations and performance management.
• Strong leadership and people management skills.
• Strong analytical skills with the ability to prepare HR Analytics and reports to support strategic decision-making.
• Knowledge of HR budgeting workforce planning and personnel cost control.
• Proven track record in Employee Engagement Employer Branding and organizational culture development.
• Excellent command of spoken and written English.
• Professional proactive service-minded and able to work under pressure.
• Bachelor.
• 8-10.

Experience:

5 years required

Skills:

Recruitment, Electronics, English, Thai

Job type:

Full-time

• Analyzes workforce needs and plans for future staffing requirements.
• Manages the recruitment process, including job postings, candidate screening, interviewing, and hiring.
• Designs and administers competitive compensation and benefits programs to attract, motivate and retain employees.
• Coordinates and supports the performance review process ensuring all employees and managers understand their.
• roles and responsibilities.
• Addresses employee concerns, mediates conflicts, and fosters a positive work environment to maintain high employee morale and productivity.
• Identifies training needs, designs and delivers training programs, and supports employee development to enhance skills and career growth.
• Develops and implements Human Resources procedures, ensuring all documents are up to date and legally compliant.
• Oversees daily office operations including facilities management, equipment maintenance, reception services, property safety, and general office upkeep.
• Manages incoming calls, directs inquiries to appropriate personnel, and provides a professional welcome to visitors.
• Manages daily operations and oversees the implementation and follow-up of new administrative projects.
• Supports travel arrangements, including VISA documentation, tickets, and accommodations.
• Performs other ad-hoc duties as required and assigned.
• Experience and.
• Bachelor's degree or above in Human Resources, Psychology, English, or Business Management.
• Minimum of 5 years of experience in Human Resources, administrative or related roles.
• Proficiency in English, both oral and written.
• Strong knowledge of Thai regulatory and legal requirements.
• Exhibits strong interpersonal skills, professionalism, and friendliness.
• Bangkok, Thailand.
• Compensation.
• Compensation commensurate with experience and qualifications. Expected salary range is 40,000-55,000 TBH/month.
• Working Conditions/Physical & Mental Demands.
• The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
• Standard office environment. Significant computer work should be expected.
• A Culture of Collaboration & Personal Growth.
• At Mycronic, we love what we do, but most importantly who we do it with. Because to us the relationships we have with our customers and each other are the keys to success.
• Take part in the excitement of working with innovative people and global businesses who are elevating today's standards in modern electronics. Share in the responsibility of bringing great ideas to life within an inclusive culture that not only promotes personal growth and embraces diversity but depends upon it.
• Here you are expected to have a voice and will be encouraged to get involved. It's this very mindset that empowers our people to make a positive difference for a broad range of businesses, society and the planet - every day.
• Click to learn more about Mycronic and what it's like to work with us.
• https://www.mycronic.com/en/career/working-at-mycronic/.
• Equal Opportunity Employer.
• Mycronic is an equal opportunity employer committed to workplace diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
• For a company founded on passion, collaboration and outside-the-box thinking, there is no greater asset than a diverse workforce. It is the cornerstone of our global, internal culture, and we actively promote an inclusive and healthy work environment by embracing diversity and showing compassion for our colleagues. Not only does it fuel our innovation capabilities, but it also deepens our understanding of our customers as well as the different cultures in which we operate. We believe quite simply that diversity is our competitive edge.

Skills:

Human Resources Development

Job type:

Full-time

• Partner with business leaders to embed a high-performance and agile culture.
• Lead organization's effectiveness initiatives and facilitate organization diagnostics and recommend interventions to improve productivity, collaboration, and organizational health.
• Learning & Development Leadership.
• Develop and oversee enterprise learning strategy covering leadership, functional, regulatory, compliance, and future skills development.
• Ensure effective implementation of annual training roadmap and development programs.
• Oversee training needs analysis, curriculum design, learning technologies, vendor management, and budget utilization.
• Establish evaluation methodology to measure learning effectiveness and business impact.
• Promote a continuous learning culture and strengthen managerial coaching capabilities across the organization.
• Talent Management & Succession Planning.
• Lead enterprise talent management framework, including talent review, succession planning, leadership pipeline development, and career management.
• Identify critical roles and develop succession strategies to mitigate business continuity risks.
• Oversee Individual Development Plans (IDPs) and accelerated development programs for high-potential employees.
• Performance Management.
• Lead organization-wide performance management framework and annual performance cycle.
• Ensure consistency, fairness, and transparency in goal setting, evaluation, calibration, and reward linkage processes.
• Review and enhance performance management policies, tools, and communication practices.
• Provide guidance and coaching to leaders on performance-related decisions and employee development discussions.
• Utilize data analytics to identify trends, performance gaps, and opportunities for improvement.
• Employee Engagement & Culture.
• Lead initiatives to strengthen organizational culture aligned with corporate values and desired leadership behaviors.
• Oversee Employee Engagement surveys, action planning, and culture enhancement programs.
• Partner with leadership teams to improve employee experience and engagement outcomes.
• Monitor engagement trends and recommend interventions to address key organizational concerns.
• HR Projects & Digital Transformation.
• Oversee strategic HR transformation projects and cross-functional initiatives.
• Drive adoption of HR technologies, analytics, automation, and employee self-service solutHR Analytics & Reporting.
• Lead the development and governance of HR Analytics reporting, dashboards to support strategic decision-making.
• Prepare regular management reports, executive presentations, HR analytics dashboards, for Head Quarter/Regional Office submissions with actionable insights and recommendations.
• Drive continuous improvement of HR dashboards and visualization tools to provide timely and meaningful workforce insights.
• Bachelor's degree in HR, Organizational Development or related field.
• 10+ years of HRD experience with demonstrable results in Learning & Development, Performance management, Talent management and HR Analytics.
• Strong project/program management skills, experience leading cross-functional initiatives.
• Excellent facilitation, stakeholder management, and communication skills.
• Fluent Thai and English (written and spoken).
• MSIG Insurance (Thailand) Public Company Limited.
• 1908 MSIG Building, New Petchburi Road,.
• Bangkapi, Huaykwang, Bangkok 10310.
• th.msig-asia.com.

Experience:

4 years required

Skills:

Risk Management, Internal Audit, Accounting, CPA, English

Job type:

Full-time

• Responsible for evaluation the adequacy of internal control, risk management, and compliance activities.
• Coordinate with other Department Heads to provide related document as the regulators requested and review such documents before sending to the regulators.
• Discuss with related departments to revise and update the internal policies to reflect future improvement and summarize and report the issues found to management and propose improvement to solve weak points.
• Join with Department Heads to discuss with the regulators for their audit plan and audit issues.
• Follow up the action that Department Heads had declared in audit report within timeline.
• Conduct special projects or investigations, on request of management or the Board of Directors, as appropriate.
• Responsible for ensuring that the company business operations are complied with rules and regulations of ADLC's policies, BAY's policies (in the part which can be applied with Leasing business), BOT and related Government organizations.
• Communicate and educate the internal policies, external laws and regulation to related internal department to ensure the compliance of such policies and regulations.
• Monitor of compliance through revision of policies.
• Be a center in gathering and communicating the internal policies and regulation to ensure the compliance of such policies and regulations.
• Consult and discuss with other departments on the issues that are necessary to be improved, and provide suggestion for process improvement.
• Bachelor's degree or higher in Accounting, Auditing, Finance, Law or related field.
• At least 4 years of experience in Internal Audit/Compliance.
• At least 3 years of experience in Hire Purchase/Leasing/Banking business.
• Computer literacy.
• CIA, CPA certificates is a plus.
• Conflict management skills, ability to systematically analyze issues, evaluate strategic alternatives, and deliver timely, data-driven decisions in a dynamic business environment.
• Good command of spoken and written in English.
• Good communication and interpersonal skills".
• Applicants can read the Personal Data Protection Announcement of the Company's Human Resources Department by typing the link from the image that stated below.
• https://www.krungsrileasing.com/pdpa-privacy-notice-employee/.
• ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรบุคคลของบริษัทได้โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฎด้านล่าง.
• https://www.krungsrileasing.com/pdpa-privacy-notice-employee/.
• Human Resources & General Admin Department.
• Ayudhya Development Leasing Company Limited.
• 1222, Bank Of Ayudhaya PublicC Company Limited, Head Office, 8th Floor,.
• Rama III RD., BangpongpangYannawa Bangkok 10120.

Skills:

Quality Assurance, Recruitment, Automation, Payroll, YouTube

Job type:

Full-time

• Agoda's front door for People support - supported by specialist service teams such as.
• People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.
• Opportunity.
• We are looking for an.
• Associate Director, Head of People Services & Help Desk.
• to lead Agoda's employee-facing People service delivery model across.
• People Help Desk / Tier 1 support.
• Tier 0 / self-service foundations., and.
• Global People Relations Services.
• This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics - from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.
• People Help Desk / Tier 1 services.
• Tier 0 / self-service and knowledge foundations.
• Global People Relations Services., including case governance and specialist support for complex employee relations matters.
• You will own the effectiveness of Agoda's People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.
• This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.
• This position is based in.
• Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are.
• not open to remote work.
• or the possibility of being based in other locations.
• Lead Agoda's People Services front door and employee support model.
• Lead Agoda's employee-facing People Services model across.
• Tier 1 Help Desk support.
• Tier 0 self-service., and the interface into specialist support teams.
• Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience.
• Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution.
• Ensure Agoda's People support model scales effectively with organizational growth, complexity, and global reach.
• Lead the People Services & Help Desk team.
• Lead, manage, and develop the.
• People Services & Help Desk.
• team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support.
• Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling.
• Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism.
• Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives.
• Lead Global People Relations Services.
• Lead the.
• Global People Relations Services.
• team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change.
• Ensure clear service ownership, escalation pathways, and governance across People Relations case handling.
• Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements.
• Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team.
• Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices.
• Own the operating interfaces across Tier 1, People Relations, and specialist teams.
• Serve as the senior operational owner for how work flows between.
• Help Desk / Tier 1.
• People Relations Services., and other Tier 2 / specialist teams across the People organization.
• Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways.
• Ensure employees and managers experience a joined-up service model even when multiple People teams are involved.
• Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams.
• Build Tier 0 / self-service and knowledge management foundations.
• Develop and execute Agoda's roadmap for.
• Tier 0 / self-service., moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries.
• Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials.
• Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content.
• Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement.
• Enable digital, conversational, and AI-supported service delivery.
• Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management.
• Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support.
• Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions.
• Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels.
• Drive operational excellence and continuous improvement.
• Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection.
• Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting.
• Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences.
• Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations.
• Lead through insight, stakeholder partnership, and change.
• Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities.
• Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities.
• Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services.
• Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function.
• What you'll need to succeed.
• Bachelor's degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus.
• Typically,.
• 10+ years.
• of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience.
• Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment.
• Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience.
• Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management.
• Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency.
• Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design.
• Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools.
• Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making.
• Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners.
• Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture.
• Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale.
• It's great if you also have.
• Experience in a global or regional.
• HR shared services / People services.
• environment.
• Experience leading both broad employee support teams and specialist employee relations or case management teams.
• Experience in knowledge management, service content strategy, and self-service adoption.
• Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments.
• Experience improving employee experience through service redesign, process simplification, or digital product thinking.
• Experience in a high-growth tech, internet, or digital business.
• Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments.
• Why this role matters.
• This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.
• As.
• Associate Director, Head of People Services & Help Desk., you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.
• PeopleServices.
• Please review our Hiring Process Guidelines before your interview - click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Business Development, Project Management, Vietnamese, English

Job type:

Full-time

• Anti-Trust and Competition.
• Aviation and Logistics.
• Banking and Finance.
• Compliance and Investigations.
• Corporate, Mergers and Acquisitions.
• Dispute Resolution.
• Employment.
• Energy, Natural Resources and Infrastructure.
• Investment Funds.
• Real Estate and Hospitality.
• Restructuring.
• Tax and Transfer Pricing.
• Technology, Media and Telecoms.
• Due to the expansion of its transfer pricing practice - we are seeking an experienced transfer pricing manager / senior manager to assist in developing a regional transfer pricing team. This is a unique opportunity for the right candidate to work with some of the leading companies in the region and gain broader experience in a regional role across Asia. The successful candidate will work with regional Tax Partner and the regional tax team in advising clients across multiple jurisdictions. For the right candidate, we can discuss the location of the role in Ho Chi Minh City, Bangkok, Phnom Penh or Singapore.
• The applicant should be an experienced transfer pricing professional who has a passion for international tax and a willingness to build and grow our transfer pricing practice. The applicant needs to be highly motivated, able to confidently interact with clients, deliver work of a consistently high standard, and manage a team and engagement economics effectively.
• The successful candidate will have the opportunity to work in a multi-cultural environment with truly excellent career development and personal growth opportunities.
• Reports to: Head of Regional Tax Practice and Tax Partner.
• Key external relationships: DFDL Clients, potential clients, Ministries, Chamber of Commerce, Business Associations, etc.
• Key internal relationships: Partners, Directors, Senior Managers, Managers and other staff.
• Salary range: Competitive, commensurate with qualifications and experience.
• Position type: Full Time - Regular.
• Applicants eligible: Any qualified candidate.
• Working hours: Monday to Friday.
• Location: TBD at either Ho Chi Minh City, Bangkok, Phnom Penh or Singapore.
• Provide advice exclusively on behalf of the Firm and to clients of the Firm;.
• Work as part of an experienced international team on transfer pricing projects for companies in the greater Mekong and Asia Pacific regions;.
• Direct responsibilities for all aspects of basic transfer pricing engagements including, scoping, fact gathering, functional interviews, economic analysis and report drafting;.
• Assist Partners and Directors in delivery of cross-border transfer pricing planning projects, and projects involving complex tax efficient supply chain design and modeling.
• A significant part of this role will involve the ability to attend meetings with senior DFDL employees and discuss and sell our transfer pricing services to potential clients;.
• Participate actively in the Firm's business development efforts, including government relations, various chambers of commerce, business clubs, and other relevant groups; and.
• Participate in knowledge management, professional development, and Firm administrative activities as requested.
• Minimum 5-8 years' transfer pricing experience in Big 4 or boutique transfer pricing firm;.
• Experience with project management, functional analysis and benchmarking studies;.
• Motivation to work as part of a regional team to grow the Tax Practice;.
• Excellence in both written and verbal communication in English;.
• Fluency in Vietnamese is a plus point;.
• Exposure to business development, client presentations, etc.;.
• Proactive and a passion for the tax area is a must; and.
• Experience in managing and enhancing client relationships.
• Applications should include a curriculum vitae or resume, accompanied by a covering letter outlining the candidate's interest in and suitability for the position. Please note that this position is open until filled.
• All applications and expression of interest will be treated confidentially, being reviewed only by DFDL Senior Management and Human Resources team members.
• Applications will be reviewed and processed on a rolling basis and only shortlisted candidates will be contacted.

Experience:

3 years required

Skills:

Microsoft Office, Meet Deadlines, Recruitment, Power point, Purchasing

Job type:

Full-time

• Administers student attendance processes through iSAMS, maintaining accurate attendance records, daily absence reporting, and follow-up of registration discrepancies.
• Communicates student early departures and attendance-related matters to relevant staff, ensuring timely follow-up and record accuracy.
• Liaises with parents, Tutors, and Heads of Year to resolve attendance discrepancies and outstanding registration or documentation requirements.
• Secretarial and Office Administration.
• Oversees and coordinates key administrative and secretarial services for the Secondary School community, including communications management, stakeholder liaison, meeting coordination, and general administrative support, ensuring efficient and professional service delivery.
• Coordinates meetings and appointments between parents, students, teachers, and other stakeholders.
• Supports the administration of examinations and assessments, including student examination sign-in/sign-out procedures, the issuance of temporary student passes, scanning and handling of examination materials, and the distribution and record-keeping of examination timetables and certificates (IGCSE, IB, and Patana Academic Diploma), ensuring accuracy, confidentiality, and compliance with school procedures.
• Provides administrative coordination and operational support for school events and activities, including Key Stage Dances, Foundation Board Awards, Graduation ceremonies, fundraising initiatives, and year group or faculty events, ensuring effective planning and delivery.
• Coordinates administrative aspects of residential trips, including attending pre-visit, managing parental consent processes, coordinating required documentation, supporting trip organiser requirements, and liaising with parents, staff, and external providers. Accompanies students on residential trips as required, providing on-site administrative and operational support and ensuring all post-trip follow-up actions are completed.
• Manages the Secondary School petty cash process, ensuring transactions are accurately recorded, reconciled, and administered in accordance with school financial policies and procedures.
• Student / Parent Customer Service.
• Supports the development and maintenance of service standards for Secondary Office operations by acting as first point of contact for all enquiries and phone calls in relation to Secondary School activities / information.
• Assists in resolving complex parent and student enquiries, escalating matters as appropriate with Heads of Year and Safeguarding Leads.
• Coordinates student support services relating to Drop-Off and Found Property, maintaining accurate records and ensuring the timely collection and sign-off of items.
• Facilitates communication between parents, guardians, students, and staff regarding transport changes and other time-sensitive messages.
• Maintains up-to-date knowledge of school activities, events, and communications through regular review of school publications, calendars, and internal communication channels, enabling accurate and timely information to be provided to parents, students, and staff.
• Provides academic past records as requested by parents.
• Records, Data and Documentation Management.
• Ensures that individual student Policy Document is returned and kept on file.
• Coordinates the student clearance process for departing students, preparing clearance documentation and liaising with relevant departments to confirm the return of school resources and the completion of outstanding obligations.
• Administers student recognition records, including house points, curriculum awards, certificates, and prize vouchers, ensuring records are accurate and awards are issued in a timely manner.
• Assists with individual student termly report checking ensuring that all students have complete set of reports. Follows up with individual staff / Head of Faculty for any missing grades.
• Office Operations and Resources Management.
• Oversees annual administrative projects including locker allocation, student transitions, and academic year setup activities.
• Coordinates stock orders for the Secondary Office, Heads of Year, and academic staff, liaising with the Purchasing Department as required.
• Performs other.
• as assigned by, and agreed with, the Supervisor.
• Bachelor's degree in Business Administration, or a related field.
• Minimum 2-3 years of administrative, secretarial, customer service, or school-based administrative experience.
• Experience working in an educational environment or an international school setting would be an advantage.
• Experience in scheduling, correspondence, and general office administration.
• Excellent verbal and written communication skills in English.
• Strong customer service and interpersonal skills with the ability to interact professionally with students, parents, staff, and external stakeholders.
• Highly organized with excellent attention to detail and accuracy.
• Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Ability to prioritize multiple tasks, meet deadlines, and work effectively in a busy office environment.
• Demonstrates integrity, discretion, and a commitment to maintaining confidentiality.
• Salary and Benefits.
• We offer a competitive salary and a generous benefits package.
• Child safeguarding statement.
• Bangkok Patana school is committed to safeguarding and promoting the welfare of children. We have developed and adopted a Code of Ethics, Conduct and Safe Working Practices which explains the appropriate and inappropriate behaviour of adults towards children.
• We expect all staff, volunteers and other third parties to share this commitment and to review and affirm that they have read, understood and will abide by these rules.
• At our school, we use recruitment practices and pre-employment background checks to maintain the highest standards of safeguarding and child safety. Our school's practices reflect and are aligned with the written expectations of the International Taskforce on Child Protection.
• For information, please contact our Human Resources Department at [email protected].
• Our mission is to ensure that students of different nationalities grow to their full potential as independent learners in a caring British International Community.
• Vision.
• We develop global citizens who shape their world through independence, empathy, creativity and critical thinking.
• To apply, please submit your up-to-date CV via the JobsDB portal and provide the names, email addresses, and contact details of three referees.
• We reserve the right to appoint before the final deadline.

Experience:

12 years required

Skills:

Korean

Job type:

Full-time

• Act as primary HR Business Partner for assigned business units and build trusted relationships with Division Heads, Team Heads and people managers.
• Understand business priorities, workforce structure and operational challenges and translate them into people implications and actions.
• Advise managers on workforce, organization, retention, performance, employee engagement and people-management matters.
• Facilitate regular Business People Reviews and ensure agreed people actions are owned, tracked and closed.
• Proactively identify people risks and recommend preventive actions before issues escalate.
• Workforce & People Risk.
• Review headcount, vacancies, turnover, employee movement, absence, overtime, performance and other workforce indicators for assigned portfolios.
• Identify critical roles, key-person risks, retention concerns and workforce vulnerabilities.
• Develop people-risk assessments and practical action plans with business leaders.
• Partner with HRM on people analytics and reward information and with HR Operations on accurate source data and transactions.
• Employee Relations.
• Lead and advise on complex employee relations cases including performance issues, PIP, disciplinary actions, grievances, misconduct, investigations and separation matters.
• Ensure ER cases are handled consistently, fairly and in accordance with company policy, Thai labor law and appropriate documentation standards.
• Coach managers on difficult people conversations and corrective / preventive actions.
• Identify ER trends, recurring issues and management behaviors that require broader intervention.
• Escalate high-risk, senior, legal-sensitive or reputational matters to Team Head and CHRO as appropriate.
• HRBP Operating Model Setup.
• Support Team Head in establishing HRBP service scope, portfolio governance, escalation rules and interaction model with HR functional teams.
• Develop HRBP tools including Business People Profiles, People Risk Heatmaps, action trackers and Business People Review templates.
• Establish practical weekly / monthly HRBP reporting and business engagement cadence.
• Continuously improve HRBP ways of working using data, technology and AI-enabled tools.
• Associate HRBP Development & Collaboration.
• Coach and develop Associate HRBP to independently manage assigned lower-complexity portfolios and support complex portfolios.
• Review Associate HRBP analysis, recommendations and sensitive cases before escalation when appropriate.
• Coordinate with HRM, HR Operations, TA, L&D and other stakeholders while retaining ownership of the business relationship and issue closure.
• Support cross-functional HR and business projects affecting assigned portfolios.
• Job Qualification.
• Job Qualification.
• Bachelor's degree or higher in Human Resources, Business Administration, Law, Organizational Psychology or related field.
• Minimum 8-12 years of progressive HR experience, ideally in HRBP, HR Generalist or Employee Relations roles.
• Strong experience advising managers and business leaders on workforce, performance and employee relations matters.
• Strong working knowledge of Thai labor law, ER case management, PIP, disciplinary processes and investigations.
• Strong business acumen, problem-solving ability and confidence working with senior stakeholders.
• Ability to interpret people data, identify business implications and provide practical recommendations.
• Demonstrated independence, maturity, integrity and sound judgment in sensitive situations.
• Good command of English and strong presentation / communication skills.
• Experience helping build or improve HRBP practices is an advantage.