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Skills:

Problem Solving, Product Design, Procurement, Nutrition, Power BI, Backbone, English

Job type:

Full-time

• Strategic Leadership & Governance.
• Develop and own the 5-year Manufacturing Excellence Master Plan for the factory, aligning site-level operational goals with regional and global business strategies.
• Lead and mentor a team of specialized managers (RPS, VSU, and Digitalization Managers) to ensure departmental synergy and high performance.
• Serve as an active member of the Bangplee Leadership Team (BLT), contributing to site-wide decision-making and strategic direction.
• Production System & TPM (RPS Pillar).
• Drive the implementation and sustainability of the Reckitt Production System (RPS) in line with the global standard.
• Establish rigorous auditing processes to ensure pillar standards (MOS, AM, PM, etc.) are met across all production lines.
• Eliminate losses through systematic root cause analysis and the institutionalization of continuous improvement methodologies.
• Own and drive the site productivity plan development and delivery.
• Vertical Start-Up (VSU) & Project Excellence.
• Oversee the VSU Capability Building framework to ensure all new product launches and equipment installations achieve "Vertical Start-Up" (reaching target speeds and quality levels immediately upon launch).
• Integrate Early Equipment Management (EEM) and product design principles to minimize post-commissioning losses and ensure operational readiness.
• Digital Transformation & Advanced Analytics.
• Direct the digitalization strategy to significantly enhance manufacturing efficiency, quality management, and equipment maintenance.
• Ensure digital tools (e.g., Power BI, IoT, Automated Reporting) are integrated into daily operations to drive real-time decision-making on the shop floor.
• Manage the digitalization budget and roadmap to ensure technological stability and cybersecurity.
• The experience we're looking for.
• Experience: 10+ years of progressive experience in manufacturing, with a proven track record in a leadership capacity within a multinational environment.
• Methodology Expertise: Deep theoretical and practical knowledge of TPM, Lean Manufacturing, Six Sigma, and VSU/Early Management protocols.
• Stakeholder Management: Exceptional skill in managing relationships and influencing outcomes with regional heads, site leadership, and cross-functional partners.
• Presentation & Presence: Confident in delivering high-stakes presentations and reports to global executives.
• Analytical Power: Ability to synthesize vast amounts of operational data to identify strategic priorities that impact the P&L.
• Cross-functional Collaboration: Expert at leading teams across departmental boundaries to achieve common site goals.
• The skills for success.
• Language: Full professional proficiency in English (written and verbal) is mandatory for stakeholder management and global reporting.
• Leadership / Conflict Management / Organization management.
• Decision-Making / Critical Thinking / Problem solving skills.
• Stakeholder Management.
• Data Processing & Reporting Skills.
• Deadline-Oriented & Good budget management development.
• Out-of-box thinking, Challenge status-quo.
• Excellent Communication Skills.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.
• We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.
• All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Skills:

Microsoft Office

Job type:

Full-time

• Process Definition & Benchmarking - Assisting process owners to define high level process (End to End process) and process Benchmark.
• Process Optimization - Business process analysis, design, and optimization to enable routine delivery of exceptional performance and positive business results through improving reliability, increasing simplicity, and enable growth.
• Engineering.
• Economics.
• Management.
• Data Science/Analytics.
• Address: 54th Fl. Empire Tower, 1 South Sathorn Rd., Bangkok 10120.

Experience:

7 years required

Skills:

Project Management, Leadership Skill, Power BI

Job type:

Full-time

• Design, implement, and continuously improve the company's commercial operating system, governance, and best practices.
• Develop commercial KPIs, dashboards, scorecards, and business performance reporting across all sales channels.
• Lead monthly business reviews and provide strategic recommendations to senior management.
• Analyze shopper behavior, customer trends, category performance, channel performance, and market opportunities to identify business growth opportunities.
• Develop category strategies and lead category reviews with key customers and internal stakeholders.
• Recommend assortment optimization, distribution expansion, Perfect Store standards, and Route-to-Market improvements.
• Develop sales planning, forecasting, and commercial planning processes.\Analyze sales performance, distribution, numeric distribution, weighted distribution, productivity, promotion effectiveness, and execution quality to identify improvement opportunities.
• Build AI-enabled dashboards and reporting systems that provide timely and actionable business insights.
• Lead cross-functional commercial transformation initiatives and drive continuous improvement projects.
• Champion the adoption of AI and digital technologies to improve commercial effectiveness, decision-making, and organizational productivity.
• Bachelor's or Master's degree in Business Administration, Marketing, Economics, Statistics, Engineering, or a related field.
• Minimum 7 years of experience in FMCG, consumer goods, retail, or commercial organizations.
• Proven experience in Commercial Excellence, Category Development, Sales Planning, Trade Marketing, Commercial Analytics, Sales Excellence, or related functions.
• Experience building commercial systems, category development frameworks, sales processes, KPIs, dashboards, and performance management systems within a growing or scaling organization.
• Strong understanding of Modern Trade, CVS, Traditional Trade, E-commerce, Export, and Route-to-Market strategies.
• Experience working with Nielsen, Circana, Dunnhumby, retailer POS data, or similar commercial data is an advantage.
• Experience using AI tools such as ChatGPT, Claude, Microsoft Copilot, Power BI, or equivalent technologies to improve analysis, reporting, dashboards, and business productivity is highly preferred.
• Commercial Excellence.
• Category Development.
• Commercial Analytics.
• Sales Planning & Forecasting.
• Trade Excellence.
• Route-to-Market Strategy.
• Dashboard Development.
• Data Visualization & Storytelling.
• AI-Driven Business Analysis.
• Project Management.
• Stakeholder Management.
• Strategic Thinking.
• Continuous Improvement.
• We are looking for a builder who enjoys creating systems rather than maintaining them. You are commercially minded, highly analytical, and passionate about turning data into business actions. You challenge assumptions with insights, collaborate effectively across functions, embrace AI to work smarter, and thrive in a fast-growing entrepreneurial environment where you can make a significant impact on the future of SAND-M Global.
• Why Join SAND-M Global?.
• This is a unique opportunity to build the commercial foundation of one of Thailand's fastest-growing health and wellness companies. You will work directly with the CEO and senior leadership team to shape commercial strategy, strengthen category leadership, develop AI-enabled commercial capabilities, and build scalable systems that support sustainable long-term growth across Thailand and international markets.
• เงินกองทุนประกันสังคม.
• วันหยุดประจำปี.
• วันหยุดพักผ่อน.
• วันหยุดลากิจ.
• โบนัสประจำปี (ขึ้นอยู่กับผลงานและผลประกอบการของบริษัท).
• ตรวจสุขภาพประจำปี.
• งานเลี้ยงปีใหม่.
• ชุดยูนิฟอร์มพนักงาน.
• การอบรมพนักงานเพื่อพัฒนาความรู้และเสริมศักยภาพ.
• ซื้อสินค้าในราคาพิเศษ.
• เงินช่วยเหลือ กรณี งานมงคลสมรส,งานบวช,งานศพ,คลอดบุตร.
• SAND-M Global Co., Ltd.
• 29/3 Moo 10 Bangmaenang, Bangyai,.
• Nonthaburi 11140, Thailand.
• Contact Recruiter: K. Sarocha (Rainy).
• Website: https://sandm.co.th/career/.
• Online interview (first session).

Experience:

8 years required

Skills:

Project Management, Microsoft Office, Problem Solving, Recruitment, Power point

Job type:

Full-time

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the sa ...

Experience:

7 years required

Skills:

Project Management, Recruitment, Power point, Leadership Skill, YouTube

Job type:

Full-time

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the sa ...

Skills:

Microsoft Office, Problem Solving, Recruitment, Power point, Automation

Job type:

Full-time

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the sa ...

Skills:

Human Resource Management, Leadership Skill

Job type:

Full-time

ROLE & RESPONSIBILITY Support the formulation of HROD strategies aligned with corporate strategies and business objectives Design and develop the HROD operating model, including work processes and system innovations Drive HROD transformation initiatives and related change management programs Analyze HROD data and insights to support strategic planning and decision-making Ensure effective execution of HROD strategies through well-defined implementation plans to achieve corporate targets EDUCATION Bachelor's degree or higher in Human Resource Management (HRM), Human Resource Developm ...

Skills:

Microsoft Office, Problem Solving, Recruitment, Automation, Backbone, Tableau, YouTube, SQL, English

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• About Agoda.
• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The Customer Experience Group (CEG) of Agoda effectively serves our customers and partners to ensure satisfying results. This great task is accomplished with the support of our Global Service Verticals (GSV) team. We serve as the backbone for CEG's global operations. Our team is comprised of project managers, process owners, analysts, and talent management. Together we work nonstop to improve the quality and efficiency of our customer and partner support processes. We are a very data-driven environment, eager to move fast and learn through experimentation. A clear focus on supporting our customers and partners is bolstered by a strong, entrepreneurial culture that enriches us and Agoda's business performance.
• This role is within the.
• Partner Excellence team., which is a part of CEG's Global Service Verticals. The team focuses on driving end to end partner experience and process improvements, and scaling impact through automation, AI, and tooling across both partner-facing and agent-facing journeys.
• This role is responsible for leading a portfolio of global partner excellence programmes with a focus on complex system support in the Customer Experience Group (CEG), with a focus on: (i) process optimization and PX improvements across the post booking partner journey, (ii) automation, AI, and tooling to enhance customer and agent experience, (iii) collaboration with product and commercial teams to drive structural changes and (iv) reduce partner effort and CEG cost to serve, unlock commercial value from partner support insights.
• You will lead a high performing team of project managers/experts to drive measurable impact on customer satisfaction, efficiency, quality, and cost. The role combines strategic problem solving, hands on data-driven execution, and strong stakeholder management with both technical (Product/Tech/Data) and non technical (Operations/Support/Commercial) teams.
• Lead and Own a Portfolio of Transformational Initiatives.
• Own from end to end a collection of projects and/or areas of business in CEG (global coverage), spanning commercial enablement and process excellence initiatives.
• Prioritize, plan, and drive initiatives that improve mission critical metrics: partner satisfaction (e.g., PSAT), service levels, automation quality, productivity, cost efficiency, and employee/agent engagement.
• Ensure CEG readiness to support Agoda's new business and product initiatives by working closely with Product, Engineering, Data, Marketing, Strategic Partnerships, Partner Services, Finance, Legal, and other CEG teams.
• Shape End to End Customer & Process Improvements.
• Continuously improve CEG end to end processes across the post booking journey to remove pain points, and improve operational performance through targeted initiatives and data driven insights.
• Own and evolve frameworks and roadmaps for how we continuously improve our internal Standard Operating Procedures (SOPs) and related processes; balancing CX/PX outcomes vs. efficiency/cost.
• Define clear problem statements and build business cases to define and prioritize customer/partner pain points and success metrics.
• Drive Commercial driven Solutions & Insights in Operations.
• Partner with Product Management / Technology /CEG teams to design, prioritize, and implement solutions, from experimentation and configuration through to global rollout and impact measurement.
• Drive strategic initiatives across CEG such as improving complex systems support in key growth markets, regulatory initiatives and partner closely with our commercial teams in order to improve partner/supplier pain points.
• Identify opportunities to leverage automation, AI, and tooling across customer, partner and agent journeys (e.g., self service, post-booking APIs).
• Lead and Develop a High Performing Team.
• Set long term vision, strategy, and annual/quarterly OKRs for your team, aligning with CEG and Agoda-wide priorities.
• Manage and coach a team of project managers (and potentially people managers), building talent, capability, and succession within the Partner Excellence team.
• Provide structured feedback, mentoring, and support to enable your team's growth and to consistently raise the bar for quality and impact.
• Build trusted relationships with senior leaders and stakeholders across CEG and other functions, effectively influencing priorities and decisions.
• Monitor project milestones, identify risks and dependencies, troubleshoot issues, and implement mitigation plans - acting at all times as the ultimate owner of the portfolio's outcomes.
• Experience & Background.
• At least 8 - 10+ years of experience in project/program management, strategy & operations, commercial excellence, process improvement, management consulting, or similar fields.
• Significant people leadership experience, including building and managing high performing teams (ideally including people managers and individual contributors).
• Proven track record of leading and influencing complex, cross functional initiatives from idea to implementation, with clear, measurable business impact.
• Experience working closely with Product/Technology/Data teams on technical or automation/AI-focused projects is highly advantageous.
• Technical & Analytical Skills.
• Strong analytical mindset; comfortable with numbers and quantitative problem solving. Able to define analysis structures, interpret data, challenge existing metrics, and make recommendations.
• Familiarity with data and analytics tools (e.g., SQL, Tableau, Metabase, VBA, or similar) and experience leveraging them to drive decisions.
• Comfort working with or overseeing workflow / automation / agent guidance tools, and the ability to engage in technical discussions with Product/Engineering/Data teams. Coding ability is a plus(you have to be willing to learn).
• Exposure to AI/ML driven solutions in an operational or PX context (e.g., chatbots, recommendation engines, routing, classification, or decision support tools) is a strong plus.
• Commercial Excellence, Process, and Delivery Skills.
• Demonstrated experience in process improvement and transformation, ideally in commercial, operations or customer support environments.
• Strong project and stakeholder management skills, with the ability to manage multiple initiatives in parallel, structure complex problems, and orchestrate cross functional teams.
• Experience defining and driving improvements in KPIs such as CSAT, NPS, SLAs, handle time, productivity, or cost to serve.
• Leadership, Communication & Ways of Working.
• Excellent communication and presentation skills in English, with the ability to influence and align stakeholders at all levels, including senior leadership.
• Ability to work effectively in a fast paced, dynamic, multicultural environment, comfortable with ambiguity and experimentation in a high velocity setting.
• A growth mindset and positive attitude: proactive, hands on, detail oriented, and with a strong sense of ownership and accountability.
• Eagerness to pitch new ideas, take initiative, and seek out opportunities for improvement; comfortable giving and receiving feedback.
• Professional experience with Microsoft Office tools (e.g., Excel, Word, PowerPoint). Experience with collaboration and project tracking tools is a plus.
• What we offer.
• Competitive compensation package (relocation support and visa support provided for successful overseas candidates).
• Exciting, high impact career opportunity with a major global OTA, including potential moves between teams and global locations. You will interact with departmental senior leadership regularly.
• Dynamic, multinational tech environment with colleagues from diverse educational and professional backgrounds.
• Continuous learning and development opportunities through corporate learning programs.
• Modern office space and convenient location at the heart of Bangkok Metropolitan, Hub of Asia.
• Please review our Hiring Process Guidelines before your interview - click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

Procurement, Leadership Skill, SAP

Job type:

Full-time

• The.
• Regional Supply Chain Excellence Manager.
• is responsible for leading and optimizing the Turf & Irrigation Regional Supply Chain function across multiple countries. The role oversees inventory planning, procurement, logistics, warehousing, supply chain governance, and continuous improvement activities while driving strategic transformation initiatives that enhance efficiency, reduce costs, improve working capital performance, and strengthen supply chain capab ...
• Lead the regional supply chain transformation strategy aligned with business goals.
• Optimize inventory, working capital, and stock performance across the region.
• Drive strategic sourcing, procurement, supplier management, and cost optimization.
• Improve logistics and warehouse operations to enhance efficiency and service levels.
• Lead digital supply chain initiatives, including SAP optimization and process automation.
• Monitor supply chain performance through data analytics, dashboards, and reporting.
• Ensure governance, compliance, and effective supply chain risk management.
• Develop high-performing teams through coaching, capability building, and continuous improvement.
• Drive strategic initiatives to improve productivity, customer service, and business profitability.
• Experience & Qualifications.
• Education.
• Bachelor's degree in supply chain management, Business Administration, Operations Management, Engineering, or a related discipline.
• Preferred Qualifications.
• APICS (Association for Supply Chain Management), CPIM (Certified in Planning and Inventory Management) / CSCP (Certified Supply Chain Professional).
• Lean Six Sigma Green Belt or Black Belt.
• PMP or Project Management Certification.
• SAP Certification.
• Experience.
• Minimum 7 - 10 years of progressive experience in Supply Chain, Procurement, Logistics, Warehouse Management, or Operations.
• Proven experience leading supply chain transformation and continuous improvement initiatives.
• Experience managing regional or multi-country operations.
• Strong knowledge of SAP and supply chain technologies.
• Familiarity with hazardous substances management and regulatory requirements is advantageous.

Skills:

Problem Solving, Risk Management, Automation, Telesales, English, Thai

Job type:

Full-time

• The Critical Tasks You Will Perform.
• Lead Customer Success and Executive Escalation, complex customer resolution, setting clear standards for complex case handling, customer advocacy, risk management, and resolution quality.
• Lead the enablement team - AI transformation, Process excellence, Knowledge management, Grab Help Center.
• Lead the Grab Support Commercial team, overseeing Telesales and GFB Inside Sales to improve sales performance, operational excellence, and sustainable business growth.
• Establish strong escalation governance with BPO partners and internal teams to ensure cases are triaged, owned, resolved, and closed with appropriate documentation.
• Use voice of the customer (VOC), NPS, customer satisfaction, complaint, escalation, and repeat-contact insights to identify systemic pain points and prioritise improvements.
• Partner with Legal, Compliance, Privacy, Safety, Product, and Operations teams on sensitive cases and crisis-related customer experience risks.
• Build capability across specialist teams through coaching, calibration, knowledge improvement, and clear development pathways.
• What Essential Skills You Will Need.
• 6 or more years of experience in customer success, customer experience, complex operations, complaint management, service recovery, or a related field.
• Demonstrated experience leading specialist, Level 2, escalation, or high-sensitivity support teams.
• Experienced in handling customer complaints, safety concerns, financial issues, regulatory or privacy matters, and reputational risk.
• You are able to combine empathy with structured problem solving, using customer and operational data to find causes and improve journeys.
• You have stakeholder management skills, with the ability to coordinate across BPO partners, country teams, regional functions, and policy owners.
• Fluent in Thai and English, both written and spoken.
• Good to Have.
• Experience in a high-growth technology platform, super-app, e-commerce, financial services, or transportation business.
• Experience with complaint centres, financial support, safety and trust operations, regulatory case management, or customer advocacy.
• Experience designing VOC programs, closed-loop feedback, service recovery, or customer journey improvement.
• Experience using automation, artificial intelligence, or analytics to improve specialist support and customer outcomes.
• Life at Grab.
• We have your back with.
• Term Life Insurance.
• and comprehensive.
• Medical Insurance.
• With.
• GrabFlex,.
• create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through.
• Parental.
• and.
• Birthday leave., and give back to your communities through.
• Love-all-Serve-all (LASA).
• volunteering leave.
• We have a confidential.
• Grabber Assistance Programme.
• to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Experience:

3 years required

Skills:

Import / Export, Electronics, SAP, English, Thai

Job type:

Full-time

As we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world. CREATING ESSENTIAL CHEMISTRY THAT THE WORLD NEEDS At Chemours, our people are redefining how the world thinks of chemistry by approaching everything we do with a commitment to delivering Trusted Chemistry that creates better lives and helps communities thrive. That begins with how we use our science, data, and unmatched technical expertise to develop mar ...

Experience:

6 years required

Skills:

Accounts Receivable, Quality Assurance, Accounts Payable, Data Analysis, Recruitment, Accounting, Automation, Power BI, Tableau, YouTube, Oracle, SAP, CPA

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The Opportunity.
• Are you an experienced finance transformation and continuous improvement professional who enjoys solving complex operational problems and delivering measurable results?.
• Agoda's Finance Operations Excellence team is looking for a Manager to lead finance and accounting process-improvement initiatives across our global operations. The role will focus on analyzing existing processes, identifying root causes, redesigning workflows, strengthening controls, and implementing sustainable improvements across areas such as.
• Accounts Payable (PTP), Accounts Receivable (OTC), General Ledger (RTR), payments, reconciliations, and financial close.
• You will own improvement initiatives from problem definition through implementation and stabilization. The ideal candidate combines strong finance-process knowledge with advanced Lean Six Sigma skills, structured problem-solving, data analysis, project ownership, and the ability to communicate recommendations clearly to finance and non-finance stakeholders.
• Finance and Accounting Process Improvement.
• Lead end-to-end improvement initiatives across AP, AR, GL, payments, reconciliations, and financial close.
• Conduct process mapping, value-stream mapping, Kaizens, and future-state design using Lean Six Sigma methodologies.
• Identify waste, bottlenecks, rework, process variation, and control gaps, and implement measurable improvements.
• Data Analysis and Reporting.
• Analyze finance and operational data to identify trends, exceptions, root causes, and improvement opportunities.
• Develop KPIs, dashboards, and reports to monitor process performance, quality, cycle times, and control effectiveness.
• Translate findings into clear recommendations and prioritized action plans.
• Project Ownership and Implementation.
• Own projects from problem definition and analysis through implementation, stabilization, and benefits tracking.
• Lead cross-functional teams across Finance, Technology, Operations, and business functions.
• Manage project plans, risks, dependencies, stakeholder alignment, testing, training, and rollout.
• Documentation and Knowledge Transfer.
• Create and maintain process maps, SOPs, work instructions, and control documentation.
• Use BPMN standards where relevant and support training and knowledge transfer to operational teams.
• Ensure improvements are embedded into standard processes and governance routines.
• Identify and support the implementation of internal controls and quality assurance measures to mitigate risks and ensure compliance.
• What You'll Need to Succeed.
• Technical & Functional Skills.
• Experience with BPMN-compliant process mapping, process reengineering, and Lean Six Sigma methodologies.
• Solid understanding of finance operations processes (OTC, PTP and RTR). Experience with these processes as a user is a plus.
• Strong analytical skills; ability to work with large datasets, perform detailed root cause analysis using Fishbone/5 Whys, and generate actionable insights and improvement plans.
• Familiarity with finance systems (SAP, Oracle, etc.) and automation tools (Macros, RPA, Alteryx, UiPath, etc.) is highly desirable.
• Proficiency in Excel and data visualization tools (e.g., Power BI, Tableau).
• Behavioral Attributes.
• Breaks complex problems into clear hypotheses, analyses, decisions, and actions.
• Consistently looks for opportunities to reduce waste, variation, rework, and operational risk.
• Excellent communication, articulation and interpersonal skills.
• able to influence and collaborate with stakeholders at all levels.
• Maintains high standards for accounting accuracy, controls, documentation, and quality.
• Self-starter with the ability to manage multiple priorities in a fast-paced environment.
• Adaptable, resilient, and comfortable with ambiguity and change.
• Bachelor's or Master's degree in Finance, Accounting, Business, Engineering, Operations, or a related field.
• Lean Six Sigma Green Belt.
• certification or higher is mandatory.
• At least 6 years of relevant experience in finance transformation, finance operations excellence, continuous improvement, or finance and accounting process improvement.
• Strong practical experience applying Lean Six Sigma methodologies, including DMAIC, process mapping, value-stream mapping, Kaizen, and structured root-cause analysis.
• Experience in a tech or e-commerce environment is an advantage.
• Professional certifications (CA, PMP, CPA, etc.) are a plus.
• LI-NS2.
• Please review our Hiring Process Guidelines before your interview - click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

2 years required

Skills:

Production planning, Project Management, Architecture, Automation, Leadership Skill

Job type:

Full-time

• Supply Chain Excellence & E2E Efficiency.
• Holistic Process Transformation: Identify structural bottlenecks across the E2E value chain (suppliers to final mile). Drive cost-out and efficiency initiatives using a diverse process improvement toolkits.
• Performance Architecture: Maintain a regional KPI framework focused on "North Star" metrics: Forecast Accuracy, Cost to Serve, Capacity Utilization, OTIF, and Inventory Turns.
• Digitalization & Automation: Partner closely with the Regional Supply Chain teams to automate manual workflows, ensuring seamless tool adoption and shifting the organization toward automated, data-led supply chain.
• Inventory & Working Capital Optimization: Manage Multi-Echelon Inventory Optimization (MEIO) to balance regional stock positioning. Dynamically manage safety stock and lead-time parameters to maximize service levels while minimizing tied-up capital.
• Network Resilience & Agility: Initiate and maintain "Best Practice" operating models across ASEAN to enhance regional responsiveness. Leverage digital visibility and data-driven insights to mitigate disruptions, improve agility, and optimize the total Cost-to-Serve across the end-to-end network.
• Sales & Operations Planning (S&OP).
• Orchestrate the S&OP Process: facilitate monthly regional S&OP meetings and the alignment between Sales, Marketing, Finance, and Operations.
• Balance Ecosystems: Balance demand forecasts with supply capabilities and manufacturing capacity.
• Scenario Planning: Develop "What-If" scenarios to mitigate risks and capitalize on market opportunities within the volatile ASEAN landscape.
• Rough Cut Capacity Planning (RCCP) & Resource Validation.
• Demand Validation: Verify RCCP outputs against S&OP demand, ensuring high-accuracy inputs for forecast volumes, UEE, run rates, and planning coefficients.
• Capacity Modeling: Analyze plant/DC constraints and production calendars to generate short-to-long-term capacity projections and identify bottlenecks.
• Scenario Planning: Present Base/Upside/Downside scenarios to S&OP, recommending strategic actions like load shifting, campaign planning, and capacity flexing.
• Operational Governance: Facilitate RCCP alignment meetings and track Actual vs. Plan performance to optimize utilization, inventory levels, and cost.
• Digital Visibility: Maintain and enhance RCCP dashboards to provide real-time visibility into capacity loading and future risks.
• Supply Management.
• Process and master data: Uphold and oversee the governance of the purchase and supply process & master data across ASEAN.
• Purchase and inventory management execution: Optimize the end-to-end execution of purchase and inventory replenishment cycles, ensuring optimal stock levels while maintaining service level.
• Distribution strategy: Execute comprehensive distribution strategies to ensure the achievement of a resilient and optimized distribution network.
• Other Responsibilities.
• Strategic Initiatives: Drive departmental goals by participating in projects in standardization, digitalization, and process optimization to continuously elevate regional supply chain efficiency.
• Agile Business Support: Execute high-priority tasks and specialized projects as assigned by manager to address evolving business needs and organizational objectives.
• Experience: Minimum of 5 years of related experience in S&OP, Production Planning, or Supply Chain Excellence functions.
• Analytical Rigor: Advanced proficiency in data modeling and supply chain analytics tools.
• Strategic Communication: Exceptional verbal and written communication skills; ability to distill complex supply chain data into actionable insights for C-suite executives while maintaining strong influence with local operational teams.
• Project Management: Demonstrated expertise in leading large-scale transformation projects; proficient in managing timelines, cross-functional resources, and change management to deliver digitalization or process optimization goals.
• Leadership: Strong stakeholder management skills with the ability to drive consensus across diverse regional functions (Sales, Finance, and Manufacturing).
• Education: Bachelor's degree in Supply Chain, Engineering, or Business. An MBA or professional certification (e.g., APICS CSCP/CPIM, PMP) is highly preferred.

Experience:

2 years required

Skills:

Project Management, Digital Marketing, Google Ads

Job type:

Full-time

• The Parq Building.
• Overview.
• Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio spans a wide range of well-loved brands - from The Pizza Company, Swensen's and Sizzler to Dairy Queen, Burger King, The Coffee Club, Bonchon, The Steak & More, Benihana and more.
• Driven by a commitment to delivering exceptional customer experiences and achieving the highest standards of satisfaction. We grow by innovating, expanding into new markets and investing in the people who make it all happen. Whether you're building your first career in food service or bringing years of expertise to the table, Minor Food offers the scale of a global operator with the energy and opportunity of a company that's still very much on the move.
• Assistant Manager-Media Excellence is responsible for building and advancing the organization's media capabilities across all brands. Acting as the company's media capability lead, this role enables brand teams to maximize media effectiveness through strategic consultation, audience expertise, platform knowledge, and media adoption technology.
• Working closely with brand teams, media agencies, CRM, technology teams, and platform partners (e.g. Meta, Google, TikTok), the role drives media best practices, identifies new media opportunities, strengthens audience activation capabilities, and ensures effective execution of paid media campaigns for strategic business initiatives.
• Media Capability & Consultation.
• Serve as the organization's media expert, providing consultation and recommendations on media planning, audience strategy, campaign objectives, and performance optimization.
• Review and challenge media plans to ensure alignment with business objectives, audience strategy, and platform best practices.
• Develop media playbooks, governance, and best practices to continuously improve media capabilities across brands.
• Educate and support brand teams on media trends, platform capabilities, and evolving digital advertising practices.
• Audience & Media Technology.
• Collaborate with CRM and technology teams to enable first-party audience activation and media technology initiatives across digital platforms.
• Manage and maintain CRM audience segments across advertising platforms (e.g. Meta, Google, TikTok) to support campaign targeting and activation.
• Monitor platform capabilities, advertising technologies, and algorithm updates to identify opportunities for optimization and innovation.
• Support troubleshooting of audience, tracking, platform, and campaign-related issues across brands.
• Platform Partnership & Innovation.
• Act as the primary point of contact with media platforms including Meta, Google, TikTok, and other key partners.
• Build strong relationships with platform partners and media agencies to stay ahead of new advertising products, media solutions, and industry trends.
• Identify and introduce new media initiatives, technologies, and innovative approaches for brands to pilot and scale.
• Campaign Execution & Performance.
• Lead paid media planning and execution for new brands, catering businesses, corporate campaigns, and other strategic initiatives.
• Coordinate with media agencies to ensure campaigns are implemented accurately and optimized toward business objectives.
• Monitor campaign performance, prepare performance reports, and provide actionable recommendations to business stakeholders.
• Project Management.
• Lead or support cross-functional media and digital marketing projects.
• Coordinate with internal stakeholders, agencies, and external partners to ensure successful project delivery.
• Bachelor's degree in marketing, Communications, Business Administration, or related fields.
• 4 - 6 years' experience in digital media, performance marketing, media agency, or related fields.
• Strong understanding of media planning, audience strategy, digital advertising platforms, and media technology.
• Hands-on experience with Meta Ads Manager, Google Ads, TikTok Ads Manager, GA4, or other digital analytics platforms.
• Experience working with CRM audiences, audience activation, or first-party data is an advantage.
• Strong analytical, stakeholder management, communication, and project management skills.
• Proactive, curious, and passionate about digital innovation and emerging media trends.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

Experience:

5 years required

Skills:

Industrial Engineering, Analytical Thinking, Automation, English

Job type:

Full-time

• Carrier is seeking a.
• SEA Operations Excellence Leader.
• to drive continuous improvement and lean transformation across multiple manufacturing sites in the Asia and Middle East region.
• Based in Thailand, this role will lead the deployment of the.
• Carrier Excellence Operating System., driving process maturity, operational performance, and a strong culture of continuous improvement across the full value stream.
• Lead Carrier Excellence (Cx) deployment across regional plants, driving operational performance and process maturity.
• Coach and partner with plant leadership teams to translate business goals into continuous improvement (CI) initiatives.
• Develop and drive Lean Transformation Plans (LTP) across short-, mid-, and long-term horizons.
• Facilitate kaizen workshops, improvement projects, and value stream optimization (labor, material, logistics productivity).
• Deliver lean training and capability building, including coaching Cx champions and influencers.
• Conduct lean maturity assessments, process evaluations, and risk assessments.
• Drive best practice sharing and cross-site collaboration across the region.
• Support plant performance through dashboard tracking, analytics, and system thinking.
• Promote a strong lean culture and Carrier values across all sites.
• Identify and evaluate process automation opportunities aligned with transformation goals.
• Bachelor's Degree in Industrial Engineering, Operations Management, or related field.
• Minimum 8+ years of experience in lean, continuous improvement, or operational excellence.
• Proven experience deploying lean / operating systems in multinational manufacturing environments.
• Strong knowledge of lean tools, systems, and process improvement methodologies.
• Experience in process maturity assessment and transformation programs.
• Strong stakeholder management with ability to drive cross-functional and regional alignment.
• Excellent analytical thinking and end-to-end problem-solving capability.
• Strong facilitation skills in training, workshops, and kaizen events.
• Good command of English communication.
• Willingness to travel 25 - 50% across the region.
• Carrier is An Equal.
• Opportunity/Affirmative.
• Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
• Click on this.
• link.
• to read the Job Applicant's Privacy Notice.

Experience:

2 years required

Skills:

Accounts Receivable, Financial Reporting, Data Analysis, Procurement, Accounting, Automation, Sharepoint, Power BI, ERP, English, Thai

Job type:

Full-time

• Reporting line.
• Finance Director.
• Drive finance operational excellence initiatives across SGS Thailand to improve process efficiency, data quality, internal control effectiveness, and service delivery.
• Lead process improvement, standardization, and automation projects across key finance activities including billing, accounts receivable, collection monitoring, procurement to payment, reporting, reconciliation, and compliance tracking.
• Develop practical tools, dashboards, workflows, and centralized data solutions to enhance visibility, accountability, and decision-making for Finance and business stakeholders.
• Support compliance with SGS standards, internal control requirements, local regulatory expectations, and the SGS Code of Integrity and Professional Conduct.
• Act as a finance transformation partner by coordinating with Finance, Operations, Business Units, IT, HR and Regional/Group stakeholders to deliver sustainable improvements.
• Finance Process Excellence: Review end-to-end finance processes, identify gaps, duplication, bottlenecks, and control weaknesses, and propose practical improvement plans with clear ownership and timelines.
• Automation and Digital Workflow: Design, coordinate, and support automation initiatives using Microsoft 365, Power Automate, ERP tools, and other approved applications to reduce manual work and improve turnaround time.
• Reporting and Dashboard Development: Develop dashboards and management reports for AR ageing, collection progress, billing status, productivity tracking, reconciliation status, compliance follow-up, and other finance KPIs.
• Finance Operational Support: Support operation by creating early warning reports, follow-up trackers, dispute visibility, and escalation tools to improve overall operation.
• Internal Control and Compliance: Support Internal Control for Financial Reporting (ICOFR), internal control, audit, and SGS compliance requirements by maintaining evidence, trackers, control documentation, corrective action follow-up, and management reporting.
• Centralized Data Management: Build and maintain centralized databases, structured trackers, and document repositories to improve data consistency, version control, accessibility, and transparency across finance activities.
• Standardization and SOP Improvement: Prepare, update, and standardize finance procedures, templates, checklists, work instructions, and user guides to support consistent execution across teams.
• Stakeholder Coordination: Work closely with Finance, Business Units, Operations, IT, HR and Regional/Group teams to understand requirements, resolve issues, and implement agreed improvement actions.
• Training and User Adoption: Provide training, user support, and practical guidance to ensure effective adoption of new tools, reports, procedures, and workflows.
• Continuous Improvement Culture: Promote a proactive improvement mindset, encourage root cause analysis, share best practices, and support management initiatives that improve finance service quality.
• Perform other transformation, operational excellence, and management-assigned projects as required.
• At all times, comply with the SGS Code of Integrity and Professional Conduct.
• Bachelor's degree in Accounting, Finance, Business Administration, Data Analytics, Information Technology, Computer Science, or a related field.
• Minimum 3 - 5 years of relevant experience in finance, accounting, audit, internal control, business analysis,.
• process improvement., or.
• finance transformation.
• Practical understanding of finance operations, including billing, accounts receivable, collection monitoring, procure-to-pay, reconciliation, reporting, and internal controls.
• Experience in multinational, shared service, testing/inspection/certification, or service-based organizations is an advantage.
• Good command of English and Thai, with the ability to communicate clearly with local and regional stakeholders.
• Strong analytical, problem-solving, process mapping, documentation, and reporting skills.
• Advanced Microsoft Excel skills, with capability in data analysis, reconciliation, dashboard preparation, and management reporting.
• Working knowledge of ERP systems and Microsoft 365 tools; experience with Power BI, Power Automate, SharePoint, Forms, Lists, or similar workflow tools is an advantage.
• Ability to translate business needs into practical tools, workflows, reports, and process improvements.
• Good project coordination, prioritization, follow-up, stakeholder management, presentation, and training skills.
• Proactive, detail-oriented, self-motivated, and able to work independently while supporting team collaboration.
• Knowledge of Lean, Six Sigma, Kaizen, or other process improvement methodologies is an advantage.
• High level of integrity, confidentiality, accountability, and commitment to continuous improvement.

Experience:

5 years required

Skills:

Microsoft Office, Problem Solving, Data Analysis, Recruitment, Power BI, English

Job type:

Full-time

• PFM without portfolio.
• Step in as the acting PFM during planned or unplanned absences of site leads to ensure zero disruption in service delivery.
• Provide direct supervision and guidance to on-site technical and soft services teams during coverage periods, ensuring adherence to safety, compliance, and performance standards.
• Serve as the primary point of contact for clients during coverage periods, managing expectations, attending key meetings and resolving escalated issues promptly.
• Monitor Work Order management within the Corrigo system to ensure proactive planning and vendor coordination. Verify correct task assignment and drive timely completion or escalation of issues prior to due dates to maintain service level agreements.
• Conduct comprehensive operational diagnostics to assess on-ground realities, including team structure, task allocation, communication dynamics, workplace culture, and vendor/contract management. Collaborate with RFMs and RWLs to translate these insights into actionable, long-term continuous improvement plans.
• 25%.
• Drive and lead operational excellence.
• Develop, document, and enforce Standard Operating Procedures for critical operational activities, ensuring consistency across all sites.
• Identify opportunities for process optimization and tool enhancement. Lead initiatives to streamline workflows, reduce waste, and improve operational efficiency.
• Track and report on key operational KPIs and use data-driven insights to drive decision-making and corrective actions.
• Lead and own the Operational Excellence components of the annual Account Development Plan to implement transformative changes and drive continuous service enhancement.
• Support RFMs and Site Teams in monitoring operational expenditures. Identify cost-saving opportunities through process optimization, vendor consolidation, or energy efficiency initiatives, ensuring operational activities align with the account's financial goals.
• Establish and maintain a centralized Knowledge Management repository for SOPs, training materials, and best practice case studies. Ensure this resource is easily accessible and regularly updated to serve as a single source of truth for the operations team.
• Serve as a liaison between PFMs, regional leadership, and clients by understanding their unique pain points and concerns. Translate this feedback into actionable solutions that promote cross-functional collaboration and resolve operational bottlenecks.
• 25%.
• Operational Trainings.
• Design and deliver targeted training programs based on gaps identified during operational reviews. Focus on technical skills, soft skills, contract and vendor management and effective communication.
• Provide ongoing coaching to site teams and emerging leaders. Foster a culture of continuous learning and accountability.
• Revamp and manage the onboarding process for new hires alongside line managers, ensuring rapid integration into the team and immediate understanding of operational standards and cultural expectations.
• Maintain a skills matrix for the operations team. Create personalized development plans to address individual and team-wide competency gaps.
• Lead change management initiatives when rolling out new processes, technologies, or organizational structures. Act as a change agent to overcome resistance, ensure staff adoption of new standards, and communicate the benefits of operational improvements to all stakeholders.
• 50%.
• Operational stability and improvement via KPI, CSAT survey, training delivery.
• 360 performance review by line manager, peers, subordinates and clients.
• Annual finance targets.
• What is person specifications?.
• Key Value.
• Underpinning statements.
• Support officer to achieve a comfortable.
• and safe living environment.
• Contributing Positively to Community.
• Applying Knowledge with Compassion.
• Solving Problems Collaboratively.
• Solving Problems through Communication.
• Making Just Choices.
• Facing Challenges with Determination.
• Name of Competence.
• Competence 1.
• Operational Leadership.
• Competence 2.
• Delivering results.
• Competence 3.
• Customer focus/Stakeholder Management.
• Competence 4.
• Problem solving and judgement.
• Competence 5.
• Data-driven decision making.
• Competence 6.
• Communicating and influencing.
• Competence 7.
• Coaching &Talent Development.
• Competence 8.
• Risk & Compliance Management.
• Minimum Academic Degree required.
• Bachelor's degree in Facilities Management, Business Administration, Engineering, or a related field.
• Professional skill and knowledge required.
• Strong understanding of FM operational workflows in FCDO account and industry standards.
• Excellent presentation, public speaking, and coaching skills.
• Proficiency in process mapping tools (e.g., Visio) and data analysis (Excel, Power BI).
• Change management expertise with the ability to influence stakeholders at all levels.
• Experience.
• 5+ years of experience in Facilities Management, Operations, or Continuous Improvement roles.
• Proven track record in designing and delivering training programs.
• Experience with multi-site operations or floating resource models is highly desirable.
• Language.
• Extensive.
• English.
• Local languages- Nice to have.
• IT Skills.
• Mandatory.
• Microsoft Office and knowledge of relevant software.
• 1 Non - criminal record issued by police authorities must be provided by the selected candidate.
• 2 Travel frequency-up to 25% travel around the APAC region.
• No travel required Occasional travel required Frequent travel required.
• A university degree or professional qualification in engineering/facilities management;.
• Over 5 years practical experience in facilities operations;.
• Interpersonal skills with a strong client focus.
• Technical comprehension and experience with performance-based service contracts and vendor management both soft and technical.
• Knowledge of occupational safety requirements.
• Ability to work within a budget.
• Demonstrated initiative.
• Strong written and oral communication skills.
• Ability to solve problems.
• What you can expect from us.
• At JLL, we support your growth through meaningful work, continuous learning, inclusive leadership, and opportunities to shape the future of real estate operations.
• Apply today!.
• Remote - Bangkok, THA.
• If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!.
• At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
• _JLL Privacy Notice_.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
• For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
• For additional details please see our career site pages for each country.
• Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Experience:

3 years required

Skills:

Project Management, Microsoft Office, Cost Analysis, Automation, Sharepoint

Job type:

Full-time

• Develop and design work processes to improve operations under the supply chain, as well as related processes. This includes applying suitable technology to enhance efficiency, aligning work with departmental plans, and supply chain management strategies.
• Study and analyze data related to assigned development and improvement tasks, including cost analysis to calculate the return on investment for workflow enhancements that align with the plan.
• Support subordinates in project management, and strategic planning for opportunities to improve and alter workflow patterns within the supply chain. This involves applying feasible technology and innovation to adapt to the evolving business model of the company.
• Bachelor's degree or higher in Business Administration, Logistics, Engineering, or related fields.
• Minimum of 4 years of experience in developing, designing processes, working on project planning, cost analysis related to supply chain, and/or designing system solutions to enhance processes within the supply chain.
• Alternatively, experience in consulting on business strategy and process improvement using technology for at least 1 year.
• Understand the process of working from the beginning to the end of the supply chain, including analyzing production costs, and managing inventory/raw materials/packaging, transportation, and distribution.
• Have systematic analytical processes that demonstrate the ability to analyze plans that can be practically implemented.
• Possess leadership skills to coordinate related departments, and conduct meetings to ensure work progresses according to assigned plans.
• Proficient in communication (speaking, reading, listening, and writing) in both Thai and English at a good level.
• Skilled in project management, coordination, initiating development, analysis, planning, and solving specific problems as assigned by superiors.
• Capable of using information technology systems such as ERP systems (SAP, Oracle), MPS/MRP, and Microsoft 365 (SharePoint, Microsoft Office, Power BI, etc.).
• Have knowledge and interest in studying information related to new technologies/innovations in supply chain work, such as Analytics Planning, Control Tower, DRP, RPA (Robotics Process Automation).

Skills:

Problem Solving, Automation

Job type:

Full-time

• Works across functions to identify, shape, and deliver process improvement and transformation opportunities.
• Provides expertise in TMW, Lean, structured problem solving, process standardization, and end-to-end optimization.
• Partners with operational, customer, finance, supply chain, and technology stakeholders to turn business needs into executable initiatives.
• Acts as a change agent and capability builder while supporting digitalization and automation through strong requirement definition and cross-functional coordination.
• The Maersk Way.
• Drive deployment and adoption of TMW tools, standards, and methodologies across the Area, aligned to enterprise expectations and business priorities.
• Implement and sustain MOS elements, standard ways of working, and structured problem-solving methods such as A3, Lean, and Kaizen.
• Perform gap assessments and root cause analysis to define improvement roadmaps, priorities, and mitigation actions.
• Coach teams and support Gemba walks, Kaizen events, and improvement workshops to embed continuous improvement disciplines.
• Business Optimization & Implementation.
• Identify and prioritize high-impact improvement opportunities based on performance, risk, customer impact, and strategic priorities.
• Lead end-to-end improvement initiatives using Lean, Six Sigma, and TMW methods, from opportunity framing through implementation and stabilization.
• Conduct process assessments, value stream mapping, and workflow reviews to remove bottlenecks, waste, rework, and control gaps.
• Support process and system implementations, including coordination of requirement collection, process mapping, test plans, deployment support, and change impact management.
• Develop business cases, implementation plans, benefit tracking, and value realization mechanisms for improvement initiatives.
• Facilitate cross-functional alignment, remove blockers, and ensure improved processes are standardized, scalable, and sustainable.
• Capability Building & Change Enablement.
• Coach teams in applying continuous improvement tools and methodologies based on their maturity and needs.
• Facilitate training, workshops, and knowledge sharing to strengthen Operational Excellence capability.
• Act as a change agent to drive adoption of new processes, systems, and behaviors that reinforce ownership, collaboration, and accountability.
• Digitalization, Innovation & Analytics (Enablement via Partnership).
• Identify digitalization, automation, and analytics opportunities that reduce manual effort, close control gaps, and improve scalability.
• Define business requirements and use cases for automation, workflows, dashboards, and reporting solutions.
• Partner with Digitalization, Automation, and Data teams to design, test, and implement fit-for-purpose solutions.
• Ensure solutions are embedded into operations and translated into sustained business value through data-driven improvement loops.
• Stakeholder Interfaces.
• Operational and frontline leadership teams across the Area.
• Functional stakeholders across Operations, CX, SCM, Finance, Product, and Technology.
• Digitalization, Automation, and Data teams responsible for solution realization and implementation support.
• Other Operational Excellence practitioners and business transformation stakeholders involved in change delivery and capability development.
• Bachelor's degree in Business, Engineering, Supply Chain, Operations, Logistics, or a related field; advanced study or certifications are an advantage.
• Relevant experience in operational excellence, continuous improvement, process transformation, logistics, customer operations, supply chain, or financial operations.
• Proven track record delivering end-to-end improvement initiatives with measurable business outcomes.
• Practical experience in Lean, Six Sigma, A3, Kaizen, root cause analysis, value stream mapping, system implementation, and stakeholder facilitation.
• Capabilities / Core Competencies.
• Strong expertise in TMW and Operational Excellence methodologies including Lean, Six Sigma, A3, Kaizen, and DMAIC.
• Strong analytical, problem-solving, and root cause identification skills with the ability to convert ambiguity into structured action.
• Effective coaching, facilitation, change management, and stakeholder engagement skills in cross-functional environments.
• Strong execution mindset with the ability to build business cases, track benefits, and sustain improvements.
• Performance Measures.
• TMW adoption and maturity progression across the Area.
• Delivery of measurable improvement in efficiency, productivity, quality, process stability, and customer outcomes.
• Sustainability and scalability of implemented improvements and operating standards.
• Effectiveness of cross-functional transformation delivery and digital enablement outcomes.
• Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
• We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].

Skills:

Problem Solving, Automation

Job type:

Full-time

• Leads complex Operational Excellence and business optimization initiatives aligned to Area priorities and improvement opportunities.
• Provides senior expertise on TMW deployment, process transformation, operating model redesign, and cross-functional problem solving.
• Acts as an escalation point and lead practitioner for higher-complexity initiatives beyond the typical scope of the specialist role.
• Builds alignment across stakeholders to support effective diagnosis, solution design, adoption, and delivery of sustainable outcomes.
• Guides Operational Excellence resources and supports delivery of digital-enabled and cross-functional transformation priorities.
• The Maersk Way.
• Support Area-wide deployment and maturity of TMW, ensuring alignment to standards, methodologies, and behaviours.
• Provide senior guidance on structured problem solving, diagnostics, and process improvement approaches including Lean, Kaizen, the TMW A3 problem-solving approach, and root cause analysis.
• Act as a train-the-trainer resource for TMW tools and methodologies, building practitioner capability and consistency of application across the Area.
• Apply these methods on more complex or ambiguous issues that require deeper analysis, facilitation, and stakeholder alignment.
• Act as a trusted advisor on complex operational and transformation issues while supporting sustainment of Operational Excellence practices.
• Business Optimization & Implementation.
• Lead complex business optimization initiatives aligned to Area priorities and measurable improvement opportunities.
• Take ownership for business framing, design guidance, implementation leadership, and value realization on higher-complexity cross-functional transformation efforts.
• Drive end-to-end process and operating model optimization, including simplification, role clarity, control effectiveness, and scalability.
• Provide senior problem-solving support, challenge, and direction on initiatives requiring deeper expertise, judgement, and stakeholder management.
• Work closely with initiative owners and business stakeholders to translate problems into practical solutions and implementation actions.
• Partner with project and program management support to enable effective implementation, governance, and benefit realization.
• Capability Building, Guidance & Change Leadership.
• Build Operational Excellence capability across the Area by setting expectations for methods, quality, and practical application.
• Coach practitioners, initiative leads, and business partners in problem solving, facilitation, initiative design, and change execution.
• Serve as a train-the-trainer for TMW tools and methodologies, including the TMW A3 problem-solving approach, to strengthen capability and consistency across teams.
• Facilitate senior workshops and alignment forums to strengthen sponsorship, ownership, and adoption of major transformation efforts.
• Digitalization, Innovation & Analytics (Enablement via Partnership).
• Define and prioritize digitalization, automation, and analytics opportunities linked to business problems and transformation goals.
• Translate business needs into clear requirements and partner with Digitalization, Automation, and Data teams on roadmap and implementation decisions.
• Ensure digital-enabled improvements are scalable, standardized, and embedded into day-to-day operations.
• Stakeholder Interfaces.
• Area leadership and senior stakeholders across Operations, CX, SCM, Finance, Product, and Technology.
• Operational Excellence specialists, project and program management support, and business initiative owners involved in transformation delivery.
• Digitalization, Automation, and Data teams responsible for solution realization and capability support.
• Cross-functional governance bodies, transformation forums, and decision-making groups used to align direction and implementation choices.
• Bachelor's degree in Business, Engineering, Supply Chain, Operations, Logistics, or related discipline; advanced qualifications are advantageous.
• Significant experience in operational excellence, continuous improvement, business transformation, or related operational environments.
• Strong track record in leading complex cross-functional initiatives, building capability, and delivering measurable business impact.
• Deep practical knowledge of Lean, Six Sigma, the TMW A3 problem-solving approach, Kaizen, DMAIC, root cause analysis, and value stream mapping, with experience influencing senior stakeholders in matrix environments.
• Capabilities / Core Competencies.
• Advanced expertise in TMW, Operational Excellence methods, end-to-end process optimization, and delivery of complex transformation initiatives.
• Strong stakeholder influencing, facilitation, coaching, and train-the-trainer capability in complex cross-functional environments.
• Ability to translate direction into practical execution and sustainable business outcomes.
• Strong coaching capability with focus on standardization, consistency, and uplift of Operational Excellence practice.
• Performance Measures.
• Maturity and consistency of TMW deployment across the Area.
• Delivery of business optimization and transformation outcomes with measurable impact on efficiency, quality, and customer results.
• Scalability and sustainability of solutions delivered across teams and functions.
• Effectiveness of stakeholder alignment, initiative execution, and capability uplift across the Area.
• Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
• We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].