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Skills:

Teamwork

Job type:

Full-time

• Supervise frontline and kitchen team members during shifts.
• Assign workstations and coordinate break times.
• Ensure customers receive quick and friendly service.
• Check food presentation and portion standards.
• Ensure cleanliness and hygiene standards are maintained.
• Support outlet opening and closing duties.
• Assist with stock counts and inventory control.
• Monitor employee attendance and performance.
• Coach and support new and existing team members.
• Assist with customer complaints and service issues.
• Ensure the team follows food safety and workplace safety procedures.
• Report operational or employee issues to management.
• Previous F&B experience, preferably with some supervisory experience.
• Good communication and teamwork skills.
• Able to lead and work well with the team.
• Comfortable working in a fast-paced restaurant environment.
• Good Thai communication skills.
• Basic or conversational English preferred.
• Able to work shifts, weekends and public holidays.

Experience:

3 years required

Skills:

Market Analysis, Leadership Skill

Job type:

Full-time

• Develop sales strategies and design promotional campaigns to drive revenue and increase customer traffic.
• Conduct competitor analysis within the area and propose actionable insights to improve service and menu offerings.
• Manage and allocate basic marketing budgets for the branch/store.
• Prepare and summarize daily and monthly Sales Reports.
• Analyze preliminary Profit & Loss (P&L) statements and maintain strict control over Food Cost (specifically for buffet operations) to meet KPIs.
• Utilize POS data to analyze customer behavior and optimize sales performance.
• Enforce Standard Operating Procedures (SOPs) to ensure the highest levels of service and food quality.
• Oversee manpower planning, including staff scheduling and conducting professional training sessions.
• Maintain overall store standards and proactively resolve on-site issues or customer complaints.
• Education: Bachelor's degree or higher in Hospitality Management, Business Administration, or a related field.
• Experience: Minimum 3-5 years of experience in Restaurant Management (direct experience in Buffet Operations is highly preferred).
• Analytical Skills: Strong numerical and analytical skills; proficient in Microsoft Excel or other reporting tools.
• Technical Skills: Deep understanding of POS systems and.
• Attitude: Strong leadership qualities with the ability to work under pressure and a creative mindset for promotional marketing.

Skills:

Leadership Skill, Inventory / Warehouse Management

Job type:

Full-time

• Detail-oriented, reliable, experienced restaurant supervisor to join our growing team.
• In this position, you will play a key role in managing all aspects of the restaurant business.
• You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service.
• Supervisors will be responsible for maintaining quality and increasing profitability.
• Exceptional management skills and a strong understanding of customer service are a must.
• Please note that this is not an exhaustive list of everything that needs to be done.
• Aman employees always find new ways to look after the business, their guests and their colleagues.
• General.
• To ensure that the Brand is protected, to ensure that all business partners and guests are surprised and delighted by their on-property experience, in the best traditions of the Aman culture.
• To approach the overall sales of food and beverage activities from a strategic perspective.
• To ensure that associates also provide excellent service to internal customers in other departments as appropriate.
• Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Ensures that the outlet is operated in line with maximizing profit while delivering on the brand promise.
• Operational.
• Train, develop and lead the colleague's team within the outlet.
• Ensure that all departmental operational procedures are adhered to.
• Work with Culinary team to maintain appropriate menus, offerings, and par levels.
• Ensure that cleanliness and safety of the outlet and surrounding area is maintained.
• Assist as a liaison between outlet colleagues and other departments in absence of a manager.
• Ensure all guest/colleague comments and concerns are effectively resolved.
• Performances are managed through coaching, documentation, feedback, and positive reinforcement.
• Maintaining accurate records on performance and audits, attendance, grooming, service deficiencies, schedule, and payroll.
• Recognize colleagues through comment cards, incentives, and continuous feedback.
• Assist in conducting monthly inventory reconciliation with supporting actions of inventory management.
• Meet daily deadlines as reflected in the operational plan.
• Maintain daily productivity as outlined in the monthly budget.
• Continuously seek out creative ways to improve service and overall F&B revenues and profitability.
• Act as a dynamic member of the hotel's F&B team and ensure strong departmental representation on other hotel committees and activities.
• Ensure hotel grooming and appearance standards are adhered to throughout the outlet.
• Ensure a clean and SAFE working environment, with continual emphasis on promoting colleague health and safety.
• Promote teamwork and respectful workplace practices between the kitchen and service colleagues.
• Assumes full operational responsibilities for outlet in absence of an Assistant Restaurant Manager and/ or Outlet Manager.
• Participate and monitor colleagues' involvement on all hotel wide committees, including Health & Safety and social.
• Meet, greet, and seat the guests, and touch every table at least once during the meal.
• Oversee guest selection and ensure proper placement and distribution.
• Floor presence during shift, greeting and interaction with guests.
• Prepare shift schedules according to Hotel occupancy and special functions.
• Complete menu knowledge (Etc. breakfast, lunch, dinner, beverage service area).
• Co-responsible with Assistant Restaurant Manager for training.
• Good interaction with guests. 'Be a representative of Aman, culture and traditions'.
• Achievement of guest satisfaction.
• Individual productivity.
• Work & Training attendance and punctuality record.

Skills:

Inventory / Warehouse Management, Leadership Skill, Cash Flow Management

Job type:

Full-time

• Position: Restaurant Manager.
• ปฏิบัติและดูแล QSC ของสาขา ให้ได้ตามมาตรฐานที่บริษัทกำหนด.
• เปิดร้าน เปลี่ยนกะ ปิดร้าน และดูแลร้านในกะของตัวเอง.
• ดูแลเงินยอดขายของร้านสาขา.
• ดูแลทรัพย์สินต่างๆ ภายในร้านสาขา.
• ตรวจสอบสั่ง - รับสินค้าและดูแลระบบ inventory ภายในร้านสาขา.
• ให้ข้อมูลในเรื่องสินค้าและบริการของร้าน รวมถึงโปรโมชั่นต่าง ๆ ให้กับลูกค้า.
• วางแผนการฝึกอบรมพนักงานสาขาประจำปี.
• ดูแลและฝึกอบรมพนักงานแบบ One on One Training และตามมาตรฐานของบริษัท ฯ.
• แก้ไขปัญหากรณีลูกค้าร้องเรียนในกะของตนเอง และประสานงานกับหน่วยงานต่าง ๆ เพื่อให้การบริการลูกค้าได้ เป็นอย่างดี (ความรับผิดชอบเกี่ยวกับวงเงิน ต้องระดับ Restaurant Manager ขึ้นไป).
• ปฏิบัติตามนโยบายบริษัท และเชื่อฟังคำสั่งผู้บังคับบัญชาอย่างเคร่งครัด.
• หากพบสิ่งผิดปกติ และปัญหาที่เกิดขึ้นภายในร้านสาขา ให้รายงานผู้จัดการสาขา/ผู้จัดการเขต ทราบทันที.
• ควบคุมดูแลการวางตำแหน่งพนักงานประจำกะตารางการทำงานของพนักงานให้เป็นไปตามแผนที่กำหนดไว้ และควบคุมค่าแรงเบื้องต้นภายในร้านสาขา.
• ทำงานด้านงานเอกสารต่างๆ เพื่อส่งสำนักงานใหญ่ (ผู้ดูแลร้านสูงสุด).
• ควบคุมและจัดทำ P&L.
• วิเคราะห์จุดแข็ง- จุดอ่อน เพื่อจัดทำ LSM (Local Store Markeing)ของร้านสาขา.
• กระตุ้นยอดขายให้ได้ตามเป้าหมาย.
• สอนงานให้กับทีมงาน ได้ตามหลักเกณฑ์ที่วางไว้.
• บริหารงานบุคคลในสาขา เช่น อัตรากำลังคน.
• ความเป็นอยู่ของพนักงาน ฯลฯ (ผู้ดูแลร้านสูงสุด).
• ควบคุมคุณภาพการผลิตอาหาร เพื่อให้ได้ตามมาตรฐานที่กำหนด.
• อื่นๆ ที่ได้รับมอบหมายจากผู้บังคับบัญชา.
• ณสมบัติ.
• เพศ: ไม่ระบุ.
• อายุ(ปี): 35 ปีขึ้นไป.
• ระดับการศึกษา: ม.6 - ปริญญาตรี.
• จบการศึกษาระดับเทียบเท่ามัธยมศึกษาตอนปลายหรือสูงกว่า.
• ประสบการณ์(ปี): 8 ปีขึ้นไป.
• ทักษะ.
• ทักษะความเป็นผู้นำ ทักษะการจัดการแบบ Team Work.
• ความสามารถในการทำงานภายใต้ความกดดันและในสภาพแวดล้อมที่เร่งรีบ.
• ความสามารถในการทำงานอย่างมีประสิทธิภาพและร่วมมือกันเป็นทีม.
• ความสามารถในการแก้ไขปัญหาได้อย่างรวดเร็ว.
• มีบุคลิกภาพ อัธยาศัยดี และสามารถปรับตัวเข้ากับผู้อื่นได้ดี.
• มีพื้นฐานความรู้ ความเข้าใจในงานบริการ.

Skills:

Leadership Skill

Job type:

Full-time

Directs and controls all subordinate staff to ensure that all day to day operational matters are handled on time and guest expectations are met. Provides guidance and assistance to the outlet employees helping them in the execution of their duties and responsibilities. Oversees the service standards in the outlet ensuring that they conform to the requisite standards and meet or exceed customer expectations. Liases with the kitchen, stewarding, bars, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility. Prepares duty rosters, and i ...

Skills:

Leadership Skill

Job type:

Full-time

• Sales and profitability targets; food, beverage and labour cost control; reduced wastage.
• Guest satisfaction, reviews and complaint resolution; successful promotions and events.
• Staff attendance, retention, training completion and performance; SOP, hygiene and safety compliance.
• Accurate stock counts, cash handling and reconciliation; complete and timely operational reports.
• Recruitment Process.
• Please note that our recruitment process begins with an initial pre-screening conducted by the Talent Acquisition (TA) team. Candidates who meet the required qualifications and position requirements will be shortlisted and invited to proceed to the next stage of the interview process.
• If you are interested in this opportunity, please submit your updated CV and Portfolio to [email protected]. As this is a design-focused position, a portfolio is mandatory. Applications submitted without a portfolio will not be considered for the next stage of the recruitment process.
• Due to the high volume of applications, only shortlisted candidates will be contacted.
• Application Forms.

Skills:

Leadership Skill, English

Job type:

Full-time

• Lead the day-to-day operations of the outlet and ensure smooth opening, service and closing.
• Recruit, train, coach and develop the outlet team.
• Prepare staff rosters and ensure adequate manpower coverage.
• Drive excellent customer service and resolve customer concerns professionally.
• Maintain Heybo standards for food quality, presentation, cleanliness and service.
• Ensure food safety, hygiene and workplace-safety procedures are followed.
• Monitor sales, Labour costs, food costs, wastage and other operating expenses.
• Manage inventory, stock ordering and stock counts.
• Ensure cash-handling and POS procedures are followed accurately.
• Conduct team briefings and maintain strong communication with employees.
• Manage employee performance, attendance and disciplinary matters together with Human Capital Department.
• Support promotions, launches and local marketing initiatives.
• Provide regular operational reporting to management.
• Previous restaurant, QSR, café or hospitality management experience.
• Strong leadership and people-management skills.
• Good understanding of restaurant operations and cost control.
• Customer-focused and hands-on.
• Able to work in a fast-paced environment.
• Comfortable using POS, scheduling and basic reporting systems.
• Good Thai communication skills.
• Working English required; stronger English capability is advantageous.
• Flexibility to work weekends and public holidays.

Experience:

3 years required

Skills:

Microsoft Office, Leadership Skill

Job type:

Full-time

• Ensure that the restaurant adheres to all health, safety, and legal regulations.
• Oversee inventory management, cost control, and financial reporting.
• Develop and implement marketing strategies to attract and retain customers.
• Collaborate with the culinary team to maintain high standards of food quality and presentation.
• Develop and implement marketing strategies to attract and retain customers.
• Foster a positive and productive work environment for the restaurant staff.
• Continuously seek ways to improve operational efficiency and customer satisfaction.
• Minimum 3 years of experience in a similar restaurant management and Marketing role.
• Strong leadership and people management skills.
• Excellent problem-solving and decision-making abilities.
• Thorough understanding of food and beverage operations, including inventory management and cost control.
• Proficient in Microsoft Office and other relevant software.
• Excellent communication and interpersonal skills.
• A passion for the hospitality industry and a commitment to providing exceptional customer service.

Experience:

8 years required

Skills:

Project Management, Leadership Skill, English

Job type:

Full-time

• Business Ensure execution of operating standards that optimize returns on assets and increases sales and improves profits.
• Analyze and report weekly on controllable, sales and profits to ensure accurate and timely financial tracking.
• Must be competent in developing and recommending operating plan, training budget and budget in addition to ensuring meeting established budgetary guidelines.
• Ensure crisis management system is followed as requires to maintain efficient operations.
• Ensure good public relations efforts as requires enhancing and preserving a good company image.
• Sales Set sales target of the responsible areas and drive sales to ensure achieve target.
• Evaluate sales trends and take appropriate action plan to close the sales gaps.
• Provide input to District Manager and Restaurant Manager on local programs to maximize the impact of Local Restaurant Marketing.
• People With the agreement of the appropriate Human Resources Director and General Manager, take appropriate employment actions to ensure quality of management and proper staffing levels.
• Lead the team to create, develop and update any related procedures/ systems and operational manual.
• Coach, counsel and develop District Manager and Restaurant Manager in the achievement of company standards and their personal development plans.
• Ensure proper training phases are successfully completed of all company restaurant personnel in relation to their development.
• Utilize a communication process to ensure all staff is aware of expectations and performance standards.
• Ensure that any government regulations are upheld by all management staff.
• Customer Ensure 100% customer satisfaction at all time Ensure all restaurants operate at a high quality level of Q.S.C. standard with emphasis on customer service while adhering to all health and safety company standards and procedures.
• Ensure District Manager and Restaurant Manager resolves customer complaints in a proper and swift manner.
• Innovation Design and implement process improvements, new tools, and digital solutions that enhance efficiency, speed, and service quality.
• Support the rollout of new restaurant models, kitchen layouts, and service platforms Develop a clear innovation roadmap that balances creativity, feasibility, and ROI.
• Manage cross-functional project teams, ensuring timely delivery of pilot initiatives and post-launch evaluation.
• Use data analytics and customer insights to guide innovation decisions and measure success.
• Perform other duties as assigned by Operations Director.
• ฺฺBachelor degree in Business Administration or any related fields.
• Minimum 8 years relevant experience with a minimum of 3 years in management level with international companies.
• Proficiency in English and computer literate Strong skills in driving for results Strong interpersonal and leadership skills.
• Strong skills in people management and development.
• Strong understanding of food and beverage business and customer behavior.
• Excellent project management, analytical, and problem-solving skills. leading cross-functional innovation projects from ideation to implementation.
• Creative thinker with a passion for innovation, technology, and guest experience design. Not the right fit?.
• Set up email alerts as new job postings become available that meet your interest!.

Skills:

Public Relations, Accounting, Purchasing, Budgeting, Energetic

Job type:

Full-time

• Assistant Restaurant Manager who share a passion for excellence and who infuse enthusiasm into everything they do.
• The Assistant Restaurant Manager plans, organizes, controls and directs the work of employee in the restaurant while ensuring guest satisfaction.
• Candidates must have a firm knowledge of the local market and effective communication skills in both speaking and writing English and Thai is required.
• Must hold the legal right to work in Thailand.
• The Assistant Outlet Manager will support Manager of area in planning, organizing, controlling and directing the work of employees in the Restaurant or Bar, ensuring guest satisfaction.
• Maintains a working knowledge of food, wine, spirits, cocktails.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Excellent product quality at a fair price and attend regular operational meeting to ensure effective coordinate and cooperation between departments.
• Maintain the concept and position of restaurant or bar in the community.
• Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for all meals period.
• Selecting, training, evaluate, lead, motivate, coach, and discipline all employees, within Restaurant or Bar to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Provide knowledge and skill training to team both on the job and class room training.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
• Forecast workloads and arrange work schedules prepared accordingly to guest needed.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• What You Will Bring.
• One to two years' previous experience as an Assistant Outlet Manager in Food & Beverage outlet.
• College education or equivalent experience;.
• Previous employment experience in a similar position with other luxury Hotels will be an added advantage;.
• Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• Requires reading, writing and oral proficiency in the English language.
• Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.
• Positive attitude with a generous and uplifting team approach.
• Ability to proactively anticipate and prioritize the needs of the guest.
• Energetic and professional approach to his/her craft.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine's 100 Best Companies to work for since 1998.
• What to expect: You will.
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

Skills:

Service-Minded, Italian

Job type:

Full-time

• Lead Vero, our flagship Italian restaurant and drive sales to meet or exceed the assigned outlet budget while effectively managing costs.
• Inspire, coach, and develop your team, fostering a culture of excellence and passion for Italian cuisine and hospitality.
• Ensure every guest enjoys an exceptional dining experience, maintaining the highest standards of service, presentation, and authenticity.
• Collaborate with the culinary team to enhance menus, wine pairings, and guest experiences.
• Vocational certificate or degree, with experience as an Outlet Manager or Assistant Outlet Manager in a high-end restaurant.
• Deep knowledge of Italian cuisine, wine, and beverage pairing.
• Guest-focused, service-minded, with meticulous attention to detail.
• Strong sales acumen, dynamic, organized, with polished presentation and communication skills.
• Helps employees improve their skills and provides support for career development.
• Manages the team.
• Is in charge of organising the F&B point of sale from A to Z.
• Ensures guest satisfaction, quality and high standards of service for customers.
• Helps the point of sale attain profitable results.
• Drives sales to reach or exceed the assigned outlet Budget and controlls cost to be with in budget.

Skills:

Leadership Skill

Job type:

Full-time

• Support the Restaurant Manager with daily outlet operations.
• Lead shifts and coordinate the team.
• Handle outlet opening and closing.
• Supervise food preparation, service and cleanliness.
• Ensure the team follows Heybo SOPs and food safety standards.
• Handle customer feedback and service issues.
• Support staff training, coaching and onboarding.
• Monitor attendance, punctuality and employee performance.
• Assist with stock ordering, inventory and wastage control.
• Handle cash reconciliation and POS procedures.
• Assist with staff scheduling.
• Ensure smooth handover between shifts.
• Act as Restaurant Manager when the Manager is unavailable.
• Previous supervisory or assistant management experience in F&B, QSR, café or hospitality.
• Good team leadership skills.
• Good customer service skills.
• Organised, responsible and able to make decisions during busy periods.
• Good Thai communication skills.
• Conversational English preferred.
• Able to work shifts, weekends and public holidays.

Skills:

Quality Assurance, Fast Learner

Job type:

Part-Time

• To support improve guest satisfaction, increase the departmental revenue, analyses business trends and implement all action plans given to improve restaurant performance.
• Position: Assistant Restaurant Manager.
• Outlet Operations & Brand Standards.
• Assist in managing the daily operations of the restaurant and Room Service to ensure smooth, efficient, and professional service.
• Implement and maintain Mercure brand standards and outlet concepts across Baitong, Ecume, Koh 17 Rooftop Bar & Speciality Restaurant.
• Monitor food and beverage quality, presentation, service standards, cleanliness, and overall guest experience.
• Ensure all food and beverage operations comply with HACCP, FSMS, food safety, and hygiene standards.
• Guest Experience & Revenue.
• Drive guest satisfaction and dining experience through professional service and effective guest engagement.
• Monitor guest feedback, social media reviews, and RPS results, and implement improvement actions accordingly.
• Support promotional activities, special events, menu presentation, and service initiatives to enhance guest experience and maximize revenue.
• Identify opportunities to improve outlet performance, revenue generation, and market competitiveness.
• Team Leadership & Training.
• Supervise, coach, and motivate restaurant team members to achieve high standards of service and performance.
• Conduct service and product knowledge training to strengthen team members' skills and professionalism.
• Support staff induction, training needs analysis, performance appraisal, probation reviews, coaching, and counseling.
• Maintain effective communication and positive working relationships within the team.
• Ensure staffing requirements and departmental manpower needs are properly planned and supported.
• Cost Control, Inventory & Administration.
• Monitor and control operating costs while maintaining required quality and service standards.
• Ensure accurate monthly, quarterly, and annual inventory and stock-taking of OSE, FFE, beverages, and other operational items.
• Monitor and maintain breakage, spoilage, disposal, and replacement records.
• Ensure menus, beverage lists, and wine lists are accurate, updated, and maintained in good condition.
• Implement and follow daily, weekly, and monthly operational checklists to ensure efficiency and consistency.
• Hygiene, Safety & Quality Assurance.
• Conduct and record regular hygiene and sanitation spot checks throughout the restaurant and related operational areas.
• Ensure food preparation, presentation, storage, and service comply with food safety and hygiene requirements.
• Monitor restaurant and buffet set-up to ensure cleanliness, safety, presentation, and brand compliance.
• Take corrective actions and follow up on operational issues to maintain consistent quality standards.
• Performance & Business Improvement.
• Work closely with the Food & Beverage Manager to achieve departmental revenue, profitability, cost control, guest satisfaction, and employee engagement targets.
• Analyze operational performance, guest feedback, and market trends and recommend appropriate improvements.
• Set high performance standards and continuously seek opportunities to improve service quality, operational efficiency, and business results.
• Lead by example in demonstrating brand values, grooming standards, professional behavior, and service excellence.
• Policies, Procedures & Compliance.
• Implement and ensure compliance with hotel policies, procedures, brand standards, and operational guidelines.
• Maintain up-to-date departmental standards, procedures, checklists, and staff records.
• Attend departmental and hotel meetings as required and ensure relevant information and activities are effectively communicated to the team.
• Perform other related duties and special projects as assigned by the immediate Supervisor/Manager.
• Key Job Focus.
• Maximize restaurant profitability through revenue generation, effective cost control, and operational efficiency.
• Consistently deliver excellent guest experiences while achieving RPS and employee engagement objectives.
• Ensure compliance with Mercure brand standards, HACCP/FSMS, food safety, hygiene, and service quality requirements.
• Develop and coach F&B team members to build a professional, high-performing, and guest-focused team.
• Continuously identify opportunities for service improvement, revenue growth, and operational excellence.
• Knowledge and Experience.
• A graduate student/ high school or working experience equivalent in hotel/ tourism/ culinary school.
• Minimum of 3 years Supervisory role & 2 years Asst manager role in food and beverage management experience in a resort/ city hotels, preferably in the luxury setting.
• A strong understanding of operational controls, budgeting, sales, and marketing.
• Strong oral and written communication skills.
• Fast learner and subsequently ability to train and develop team members.
• Ability to work effectively in a team environment and take initiative.
• Excellent organizational skills.
• Well adapt in a multi- cultural environment.
• Additional Information.
• Competencies.
• Good interpersonal skills with ability to communicate with all levels of employees.
• Service oriented with an eye for details.
• Ability to work effectively and contribute in a team.
• Good presentation and influencing skills.
• Multicultural awareness and able to work with people from diverse cultures.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative under dynamic environment.
• Self-motivated and energetic.

Experience:

2 years required

Skills:

Marketing Strategy, Customer Relationship Management (CRM)

Job type:

Full-time

• Lead the end-to-end marketing strategy for the AKA restaurant brand.
• Turn customer insights and business data into measurable growth initiatives.
• Collaborate closely with Operations, Product Development, and business partners.
• Develop annual and quarterly marketing strategies, campaign calendars, and action plans aligned with the brand's sales and business objectives.
• Set clear campaign objectives and KPIs, monitor performance by channel and restaurant location, and evaluate sales impact, ROI, and cost effectiveness.
• Plan, allocate, and control the marketing budget, optimizing investment based on business priorities and campaign performance.
• Manage brand positioning and integrated marketing communications across online, offline, in-store, social media, and food delivery platforms.
• Develop CRM, loyalty, customer acquisition, and retention initiatives using customer data responsibly and in compliance with Thailand's PDPA requirements.
• Analyze sales performance, customer behavior, competitors, and market trends to identify growth opportunities and create relevant customer propositions.
• Work with the Product Development team to generate new menu concepts and manage go-to-market plans from pre-launch through post-launch evaluation.
• Develop localized marketing programs for new restaurant openings and underperforming locations, ensuring campaigns can be executed effectively by restaurant teams.
• Monitor customer feedback, ratings, and online reviews, and manage issues that may affect the brand's reputation.
• Build marketing partnerships with financial institutions, credit card providers, delivery platforms, and other relevant brands.
• Lead, coach, and develop the marketing team while managing agencies, vendors, and external service providers.
• Collaborate with Operations, Product Development, Quality Assurance, Training, Corporate Marketing, Finance, Procurement, and Legal teams.
• Apply marketing technology, analytics, and AI-enabled tools to improve planning, analysis, and execution while maintaining data security, accuracy, and compliance with company policies.
• Bachelor's degree or higher in Marketing, Business Administration, Communications, Integrated Marketing Communications, or a related field.
• At least 5 years of experience in marketing, brand management, or marketing communications.
• Proven experience in developing and executing integrated marketing campaigns that deliver measurable business results.
• Strong knowledge of digital marketing, social media, CRM, customer analytics, and integrated marketing communications.
• Ability to interpret sales and campaign data and translate insights into practical action plans.
• Strong project management, budget management, negotiation, presentation, and stakeholder management skills.
• Strategic, creative, and commercially minded, with the ability to manage multiple projects in a fast-paced environment.
• Good command of English for business communication and coordination with external partners.
• Able to travel to restaurant locations outside Bangkok when required.
• Experience in restaurants, food and beverage, retail, FMCG, hospitality, or a multi-location business will be an advantage.
• Previous team management experience will be an advantage.
• Key Success Measures.
• Sales and customer growth generated by marketing initiatives.
• Campaign effectiveness and return on marketing investment.
• Marketing budget performance.
• Membership growth, repeat visits, and customer engagement.
• Brand awareness, consideration, and reputation.
• Team performance and capability development.

Skills:

Recruitment, Leadership Skill, Labor law, Project Management, Accounting

Job type:

Full-time

• Ensure and perfect relationship and smooth collaboration with the kitchen team, the Sommelier team via head sommelier, the FOH via the restaurant team and the reservation team.
• Create a team environment, driven by passion for excellence.
• Build a team of genuine individuals and great personalities dedicated to create a unique dining experience.
• Contribute to a good economic and human resources management of the restaurant, maintaining high moral standards.
• Secure the welfare of the restaurant team.
• Work alongside the BD and Operation Manager to take advantage of every sales opportunity to maximize restaurant revenue.
• Maximize the food and beverage profit by a direct and indirect marketing.
• Have a hands-on approach to the success of the wine and beverage program.
• Build excellent internal relationships, streamlining the operation.
• Be available for any member of staff and offer support where required.
• Increase our regular clientele by networking and obtaining repeat custom.
• Secure current service standards and strive to improve them.
• Handle complaints with humility and empathy, following up if required.
• Anticipate any guests requests.
• Work and convey a positive image of the restaurant.
• Conduct staff interviews and recruitments alongside HR.
• Secure the loyalty of the employees and limit the turnover.
• Ensure that the restaurant and equipment are constantly in excellent condition.
• Ensure fair and equitable discipline, in line with company regulations.
• Ensure Ducasse Pariss standards and image are respected at all times.
• Prepare financial reports / Daily report Weekly report.
• Set budgets (P&L) / agree them with senior management.
• Maintain the relationship with Ducasse Paris.
• Keep a kind relation with the partners F&B Department.
• Previous experiences in similar establishment (same standing) at least 4 5 years.
• Experience in establishing recruitment, training and leadership systems in restaurants.
• Project management skill.
• Accounting & administrative management.
• Legal obligation (labor law, food safety).
• Rigorous anticipation & reactivity.
• Customer care skills and attention to detail.
• Commitment in delivering high quality service and maintain the brand standard.
• Ability to work under pressure.
• Ability to handle a complex and multi-faceted role.
• Ability to lead teams.
• Autonomy & initiative.
• Computing.
• Fluent in English.
• Motivational skills.

Skills:

Energetic

Job type:

Part-Time

• Prepare and assemble Heybo bowls according to customer orders.
• Provide friendly service to customers.
• Follow portion and food presentation standards.
• Replenish ingredients and supplies.
• Keep workstations clean and organised.
• Follow food safety and hygiene procedures.
• Support the team during busy periods.
• Assist with opening and closing duties as assigned.
• Friendly, energetic and reliable.
• No previous F&B experience required; training will be provided.
• Comfortable working in a fast-paced environment.
• Able to work scheduled shifts during busy periods.
• Students and others looking for part-time work are welcome to apply, where legally eligible.

Skills:

Teamwork

Job type:

Full-time

• Welcome and assist customers.
• Prepare and assemble Heybo bowls according to customer orders and recipe standards.
• Ensure correct portions and good food presentation.
• Explain menu ingredients and options to customers.
• Work quickly and accurately during busy periods.
• Keep serving counters and workstations clean and organised.
• Replenish ingredients during service.
• Follow food safety and hygiene procedures.
• Assist with basic food preparation when required.
• Support cashier duties after training.
• Support opening and closing duties.
• Work with the outlet team to provide good customer service.
• Positive and friendly personality.
• Good customer service mindset.
• F&B experience is helpful but not essential; training will be provided.
• Able to work quickly and accurately.
• Good teamwork and communication skills.
• Good Thai communication skills.
• Basic English preferred but not mandatory.
• Able to work shifts, weekends and public holidays.

Skills:

Service-Minded

Job type:

Part-Time

• ปฏิบัติการและดาเนินงานด้านอาหารภายในแผนก.
• ดูแลและรักษาคุณภาพทั้งคุณภาพและบริการ รวมถึง stock สินค้า พร้อมทั้งให้บริการแก่ลูกค้า.
• ปฏิบัติตามขั้นตอนการรักษาความปลอดภัยด้านอาหารอย่างเคร่งครัด (Food Safety).
• ให้บริการแก่ลูกค้าและผเู้ ข้ามา IKEA เพื่อเกิดความพอใจสูงสุดและมีความสุขในการช็อปปิ้ง.
• มีความกระตือรือร้น ระเบียบวินิยสูง.
• สามารถจัดลำดับความสำคัญของงานและมีความละเอียดรอบคอบ.
• ความสามารถด้านการทำงานเป็นทีมและทำงานได้ด้วยตนเองอย่างมีประสิทธิภาพตรงเวลา.
• มนุษยสัมพันธ์และชื่นชอบงานบริการ.
• สามารถทำงานเป็นกะได้ (ขั้นต่ำ 24 ชม. หรือ 3 วันต่อสัปดาห์ ตามกะที่กำหนดให้).
• Please apply by 15 October 2026.

Skills:

Inventory / Warehouse Management

Job type:

Full-time

• ควบคุมการรับ-จ่ายสินค้าในคลังสินค้า ภาชนะบรรจุให้ถูกต้อง ควบคุมการตรวจนับสินค้าคงเหลือ โดยตรวจทานเปรียบเทียบของจริงกับระบบ(ILS)ประจำทุกวัน.
• ดูแลความปลอดภัยในพื้นที่คลังสินค้า และ ทรัพย์สินของทางบริษัท รวมถึงการเปิด/ปิดคลังสินค้า.
• มอบหมายงานตามอัตรากำลังพลและให้ปฏิบัติตามกระบวนการคลังสินค้าและกระบวนการขนส่ง.
• ควบคุมการจัดการสินค้าให้กับลูกค้า และประสานดูแลสินค้าที่ส่งมอบที่เกิดความเสียหายรวมทั้งการแลกเปลี่ยนสินค้าที่เกิดจากการชำรุดในระหว่างจัดส่ง.
• รายงานผลการปฏิบัติงานประจำวัน /สัปดาห์/เดือน ให้กับทางหัวหน้าส่วนคลังสินค้า.
• ควบคุมดูแลและบำรุงรักษารถยก อุปกรณ์เครื่องมือเครื่องใช้ ให้พร้อมกับการใช้งานและอยู่ภายใต้งบประมาณที่วางไว้.
• ให้ความร่วมมือ สนับสนุน ส่งเสริม การปฏิบัติงาน และกิจกรรมด้านความปลอดภัยอาชีวอนามัยในการทำงานตามที่กฎหมายกำหนด.
• ควบคุมดูแล และ สั่งการในการปฏิบัติงานรับ-จ่าย-จัดเก็บตรวจสอบสินค้าคงเหลือประจำวัน.
• วางมาตรการป้องกัน ไม่ให้เกิดความเสียหายของสินค้ อุปกรณ์ และทรัพย์สินบริษัทฯ.
• ตรวจสอบ ควบคุมและดูแล พื้นที่ในคลังสินค้าและบริเวณโดยรอบของคลังสินค้าอย่างปลอดภัย.
• ประสานงานกับหัวหน้างานปฏิบัติการขนส่ง เกี่ยวกับลำดับของการเข้ารับและจัดส่งสินค้า.
• ตัวชี้วัดผลงานหลัก (KPI)และน้ำหนัก (คิดเป็นร้อยละ).
• ควบคุมการรับ ดูแลสต๊อกสินค้าคงเหลือให้ถูกต้องตามบัญชี 30%.
• ควบคุมการจัดส่งสินค้าให้ทันตามความต้องการ (SLA) และตามข้อกำหนดการขนสินค้า 30%.
• ควบคุมการจัดเก็บสินค้าให้เหมาะสมกับพื้นที่ 20%.
• ควบคุมสินค้าแตกเสียหายไม่ให้เกิด(0.005%) ตามข้อกำหนด เทียบปริมาณจากยอดการจ่ายสินค้า 10%.
• การบริหารอัตรากำลังคนที่มีอยู่ภายใต้อย่างมีประสิทธิภาพ 10%.
• รวม 100%.
• Educations Background(การศึกษา).
• ปริญาตรี สาขาโลจิสติกส์ หรือ สาขาอื่นๆที่เกี่ยวข้อง.
• Professional Experiences(ประสบการณ์การทำงาน).
• มีประสบการณ์ ผ่านงานด้านคลัสินค้าอย่างน้อย 4- 6 ปีขึ้นไป.
• สามารถใช้อุปกรณืสำนักงานได้.
• การใช้คอมพิวเตอร์ โปรแกรมสำเร็จรูป.
• มีทักษะในการสร้างแรงจูงใจในการทำงาน.
• มีความรู้ความเข้าใจทางด้านการบริหารจัดการคลังสินค้าเป็นอย่างดี.
• ตำแหน่งงานนี้จำเป็นต้องผ่านการตรวจสอบประวัติอาชญากรรมตามหลักเกณฑ์ที่บริษัทกำหนด.

Skills:

Budgeting, Leadership Skill

Job type:

Full-time

• จัดทำแผนการปฏิบัติการขายในเรื่องต่างๆ ของพื้นที่ที่รับผิดชอบ เพื่อสนับสนุนการดำเนินงานให้เป็นไปอย่างมีประสิทธิภาพ เช่น ป้ายโฆษณา, น้ำแถม, การตั้งวงเงินยืม.
• ติดตาม ตรวจสอบ และร่วมแก้ปัญหา เพื่อให้แผนงานดำเนินไปได้อย่างมีประสิทธิภาพ.
• กำหนดแนวทางเพื่อสร้างความสัมพันธ์ที่ดีกับลูกค้า/คู่ค้าในระยะยาว.
• ปฏิบัติงานอื่น ๆ ตามที่ได้รับมอบหมายจากผู้บังคับบัญชา.
• วุฒิการศึกษา ป.ตรี การตลาด การจัดการ และสาขาอื่นๆที่เกี่ยวข้อง.
• ประสบการณ์ด้านการขาย (Van Sales) 2-4 ปีขึ้นไป และหากมีประสบการณ์บริหารทีมงานจะพิจารณาเป็นพิเศษ.
• มีความรับผิดชอบสูง สามารถยืดหยุ่นเวลาทำงานได้.
• มีมนุษยสัมพันธ์ที่ดี มีทักษะการสื่อสาร วิเคราะห์ข้อมูล และประสานงานกับหน่วยงานที่เกี่ยวข้องได้ดี.
• ไม่มีประวัติอาชญากรรม เนื่องจากมีตรวจประวัติก่อนเริ่มงาน.