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Skills:

Financial Analysis, Power point, Accounting, Energetic, English, Thai

Job type:

Full-time

• Wealth Management has become one of the fastest-growing areas in the global financial industry due to the increasing number of high net worth population and hence demands for the service. Kiatnakin Phatra Securities is a leading onshore wealth manager with a total clients' asset under advisory of over 700 billion baht.
• CSA is an assistant working closely with our Financial Consultants ("FC") who provide holistic financial services and solutions to high-net-worth clients.
• This role provides individuals with essential skills, experience, and exposure to va ...
• Role and Responsibilities / หน้าที่ความรับผิดชอบ.
• Preparing, processing and completing all documents for onboarding new clients and opening account for all relevant investment products as well as all the administrative work.
• Respond to all client enquiries and provide resolution to most issues and requests.
• Assisting FC on executing clients' orders covering both banking and investment transactions.
• Building and maintaining strong relationships with FCs and clients by delivering exceptional services.
• Assisting FC in servicing and analyzing financial products for clients.
• Defining and creating tailored presentations/pitch documents by liaising with the respective FC and co-ordinate with pitch teams such as Investment Consultant ("IC").
• Collaborating with other departments to ensure seamless delivery of services to clients.
• Mentoring, motivating and guiding junior/mid level team members both within and outside own team, including assisting them in identifying potential errors, addressing challenges, and finding solutions.
• Always ensuring the compliance with internal and external regulations and policies.
• Thai Nationality.
• Education background in Finance, Accounting, Economics or related files.
• New graduated are welcome.
• Willing to work in this position for at least 2.5-3.0 years.
• Required to obtain IC Licenses (P1, P2, P3) within the probation period.
• Excellent communication and interpersonal skills with a good team player mindset.
• Detail-oriented, well-organized, fast leaner, ambitious, energetic, proactive.
• Able to effectively manage workload and deliver work under time constraint and pressure.
• Good command of written and spoken English.
• Knowledge of PC and Microsoft applications (Word, Excel and Power Point).
• Specific knowledge and skill / ความรู้เฉพาะตำแหน่ง.

Experience:

3 years required

Skills:

Problem Solving, English

Job type:

Full-time

• Permanent role.
• Based in Suanluang District, Bangkok.
• Reports to the Service Operations Manager.
• Manage supervisors and mechanics on any routes in the Bangkok Downtown area to deliver the highest quality/safety/reliability products to meet customer satisfaction.
• Maintain and collect daily logs and service reports from technicians, and gather information on faulty products and systems for necessary action.
• Prepare all reports regarding Service department, ensure reports are error-free and submit it to Service Manager as per company policy.
• Administer checklists, service requests, contracts, instructions, warranties, and schedules to ensure service personnel comply with established service procedures.
• Assist all team members to follow rules and regulations e.g dress code, maintain punctuality and cleanliness as per company directives in Service facility.
• Manage the facility to achieve target revenue generation by maintaining Service department efficiently.
• What you will need to be successful in this role.
• University graduate in Business, Engineering, or Mechanical (Electrical or Mechanical) or equivalent.
• Have at least 3-5 years and above experience in managing teams in the Elevator and Escalator business.
• Good leadership and motivational skills.
• Analytical, critical thinking and problem solving abilities.
• Good spoken and written English skills.
• Apply today and join us to build what's next.
• If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
• Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
• You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
• When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
• We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
• Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
• Become a part of the Otis team and help us.
• _Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected]._.
• Click on this link to read the Policy and Terms.

Experience:

3 years required

Skills:

Project Management, Industrial Design, Interior Design, Procurement, Branding

Job type:

Full-time

• Expanded responsibility to oversee all service center look & feel, including layout, zoning, interior design, customer flow optimization, signage, and facility readiness across Thailand and Indochina.
• New responsibility to lead renovation projects, coordinate with vendors, property team, and Suwon to ensure alignment with global CI standards.
• Drives continuous improvement by transforming operational feedback and customer pain points into upgraded enhanced service touchpoints both all online channels and serv ...
• Direct influence on NPS uplift, customer journey satisfaction, and brand consistency, supporting 2026-2027 CX strategy.
• Role and Responsibilities.
• Lead the service center environment design, ensuring consistency with Samsung CI and branding, and global retail/service guidelines.
• Plan and execute renovation, layout redesign, signage development, and facility improvements for all CS touchpoints.
• Conduct customer journey mapping, focusing on physical experience (welcome, queue, waiting, repair, payment).
• Work with Property and CS Suwon, vendors, and ASC partners to ensure cost-efficient renovation and deployment.
• Perform regular facility audits, identify gaps, and drive corrective action plans.
• Support new service model rollouts, e.g., Express Repair zone, Premium Service areas, Smart Corner.
• Review design proposals for new customer experience initiatives (e.g., Smart Queue, kiosk, digital wall, SC+ journey).
• Manage annual renovation budget, procurement, and project timelines.
• Skills and Qualifications.
• Bachelor's Degree in Industrial Design, related to Service Design, or related fields.
• 5-8 years' experience in service marketing and communication, service center design, or any store improvement projects.
• Strong skills in space planning, layout drafting, customer flow design, and project management.
• Ability to work with contractors, procurement, and cross-functional stakeholders.
• Knowledge of branding, customer touchpoint design, signage systems, and facility standards.
• Understand interior design, construction drawing, mechanical and electrical drawing, and strong presentation skills.
• Customer-centric mindset with strong attention to detail.
• Experience in multisite rollout is an advantage.
• Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

Skills:

Business Development

Job type:

Full-time

• Drive service contract, modernization, and spare parts sales to achieve revenue, profitability, and growth targets.
• Develop and maintain strong relationships with existing and prospective customers to maximize customer satisfaction and secure long-term business partnerships.
• Proactively manage contract renewals by monitoring expiring agreements, negotiating commercial terms, and achieving renewal and price adjustment targets.
• Identify and pursue new business opportunities while recovering lost accounts to expand the service portfolio and customer base.
• Conduct regular customer visits to understand customer needs, identify sales opportunities, and provide tailored solutions.
• Prepare sales plans, forecasts, and account strategies to support business growth objectives.
• Lead commercial negotiations and close sales opportunities to achieve agreed sales targets.
• Collaborate with cross-functional teams to ensure excellent service delivery and customer experience.
• Monitor invoicing and support collection activities to ensure timely billing and healthy accounts receivable performance.
• Analyze sales performance, market trends, and customer feedback to identify opportunities for continuous improvement.
• Maintain accurate sales pipeline and customer records in the company's CRM and reporting systems.
• For Assistant-Level Candidates (if applicable).
• Lead, coach, and develop the Service Sales team to drive performance and capability growth.
• Establish sales priorities and monitor team performance to ensure achievement of business objectives.
• Promote a high-performance and customer-focused culture within the team.
• Preferred Candidate Profile.
• Bachelor's degree in business administration, Engineering, Marketing, or a related field.
• Experience in Service Sales, Aftermarket Sales, B2B Sales, Industrial Equipment, Engineering Services, Elevator & Escalator, or related industries.
• Strong track record in sales, account management, and customer relationship building.
• Experience in contract negotiation, service agreement renewals, and business development.
• Strong commercial acumen and customer-centric mindset.
• Excellent communication, negotiation, and stakeholder management skills.
• Prior people management experience is preferred for Manager-level candidates but not mandatory for Senior Sales candidates.

Experience:

7 years required

Skills:

Financial Analysis, Thai

Job type:

Full-time

• Track specific figure movements in BS, PL, annual reports, and related documents.
• Infer business developments and potential issues from these documents.
• Prepare expected answers or responses independently.
• Interview customers about their business, including strengths, weaknesses, policies, and strategies.
• Analyze and evaluate customer responses to determine acceptability.
• Prepare marketing comments and credit applications based on the above analyses for supervisors and the Credit Department PIC.
• Bachelor's degree or master's degree in business administration or related field.
• Experience at least 7 years in Marketing & Sales field, and at least 5 years of direct experience in corporate sales at leasing companies or bank.
• Good in Sales with Credit Analyst skill.
• Good command of written and communication in English.

Experience:

5 years required

Skills:

Negotiation

Job type:

Full-time

• Credit Management.
• Manage credit requests in close coordination with various internal teams.
• Monitor credit lines and escalate exceptions.
• Have proper credit knowledge.
• Onboarding & Implementation.
• Own the end-to-end client onboarding experience, from initiating CRM requests to post-implementation follow-up.
• Oversee client documentation and facilitate client training to ensure a smooth transition.
• Service Coordination.
• Serve as the primary point of contact for managing and resolving client escalations.
• Facilitate day-to-day operational flows and track client feedback.
• KYC Ownership.
• Act as the designated KYC (Know Your Customer) owner for a portfolio of clients.
• Take responsibility for completing and maintaining accurate client profiles.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Experience.
• 5-8 years.
• of experience in client management or a related role within the financial services industry.
• Technical Skills.
• Strong.
• product knowledge and understanding of operational processes and KYC/AML regulatory requirements.
• Excellent organizational and time-management skills with the ability to manage multiple priorities and stakeholders simultaneously.
• Proven ability to resolve client issues, manage escalations,.
• and improve processes.
• Strong communication and interpersonal skills, with a commitment to delivering a high level of client service and ability to develop and maintain strong client relationships. Proven planning, negotiation and analytical skills.
• High level of accuracy and attention to detail in all aspects of work.
• Bachelor's/University degree or equivalent experience.
• Institutional Banking.
• Corporate Banking.
• Full time.
• Most Relevant Skills.
• Please see the requirements listed above.
• Other Relevant Skills.
• For complementary skills, please see above and/or contact the recruiter.
• Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
• If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review.
• Accessibility at Citi.
• View Citi's.
• EEO Policy Statement.
• and the.
• Know Your Rights.
• poster.

Experience:

2 years required

Skills:

Google Analytics, Purchasing, Automation, YouTube, SAP

Job type:

Full-time

• Support general accounting activities, including general ledger recording and accounting for inventory, accounts receivable, accounts payable, tax, corporate finance, treasury, etc. Prepare the relevant financial information as inputs to analysis and financial reports preparation.
• General Responsibilities.
• Provide day-to-day support to the Client Support team in billing, invoicing, and documentation.
• Coordinate with commercial teams and clients regarding billing inquiries and transaction follow-ups.
• Verify client data and ensure accuracy of financial information before processing invoices.
• Assist in reconciliation of accounts receivable and resolving outstanding issues with clients.
• Maintain proper documentation of invoices, receipts, and financial correspondence.
• Ensure compliance with internal control processes and company policies.
• Collaborate with internal departments such as Sales, Customer Service, and Supply Chain to resolve finance-related issues.
• Support monthly, quarterly, and year-end closing activities related to client transactions.
• Perform ad hoc duties and reporting as assigned by Finance Supervisor/Manager.
• Functional Skills and Knowledge.
• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• 0-2 years of experience in finance, accounting, or client support (fresh graduates are welcome).
• Basic knowledge of accounting principles and financial processes.
• Good communication and interpersonal skills in both Thai and English.
• Proficiency in Microsoft Excel and familiarity with ERP systems (e.g., SAP) is a plus.
• Detail-oriented, organized, and able to manage multiple tasks efficiently.
• Strong team player with a service-minded attitude.
• Education.
• Diploma or professional qualification in Accounting/Finance or a related discipline.

Experience:

5 years required

Skills:

Accounts Receivable, Accounts Payable, English, Thai

Job type:

Full-time

• Own client satisfaction for a portfolio of Financial Institutions, Multinational Corporates and Local Corporates, building strong relationships with Treasury, Finance, Treasury Operations and IT stakeholders.
• Drive end-to-end query and issue management, ensuring timely resolution, clear communication and effective escalation where needed.
• Monitor transactional activity and service performance, identifying trends, risks and opportunities to improve client experience and reduce repeat issues.
• Lead regular client service reviews, providing insights and recommendations to optimise cash management usage (e.g., channels, reporting, payment flows, liquidity solutions).
• Coordinate delivery of client initiatives and projects (local, regional or global), partnering with implementation, product and technology teams.
• Retain and grow portfolio revenues by identifying opportunities, supporting solutioning and partnering with Sales/Relationship Managers to deliver commercial outcomes.
• Maintain accurate client profiles, service plans and interaction records in relevant systems to support consistent coverage and governance.
• What you'll bring (essential).
• Strong knowledge of cash management / transaction banking products and services (local and/or global).
• Proven ability to understand client needs and translate them into practical solutions and service actions.
• Commercial awareness and sound judgement around operational, regulatory and relationship risk.
• Excellent communication skills (written and verbal), with the ability to simplify complex product/technical topics for different audiences.
• Strong stakeholder management skills and confidence working in a matrix environment across product, operations, technology and coverage teams.
• Strong planning and prioritisation skills; comfortable managing multiple time-sensitive items in a fast-paced environment.
• Languages: Thai and English (business proficiency).

Skills:

Accounts Receivable, Accounts Payable, Python, Java, English

Job type:

Full-time

• Own client satisfaction for a portfolio of Financial Institutions, Multinational Corporates and Local Corporates, building strong relationships with Treasury, Finance, Treasury Operations and IT stakeholders.
• Drive end-to-end query and issue management, ensuring timely resolution, clear communication and effective escalation where needed.
• Monitor transactional activity and service performance, identifying trends, risks and opportunities to improve client experience and reduce repeat issues.
• Lead regular client service reviews, providing insights and recommendations to optimise cash management usage (e.g., channels, reporting, payment flows, liquidity solutions).
• Coordinate delivery of client initiatives and projects (local, regional or global), partnering with implementation, product and technology teams.
• Retain and grow portfolio revenues by identifying opportunities, supporting solutioning and partnering with Sales/Relationship Managers to deliver commercial outcomes.
• Maintain accurate client profiles, service plans and interaction records in relevant systems to support consistent coverage and governance.
• What you'll bring (essential).
• Strong knowledge of cash management / transaction banking products and services (local and/or global).
• Proven ability to understand client needs and translate them into practical solutions and service actions.
• Commercial awareness and sound judgement around operational, regulatory and relationship risk.
• Excellent communication skills (written and verbal), with the ability to simplify complex product/technical topics for different audiences.
• Strong stakeholder management skills and confidence working in a matrix environment across product, operations, technology and coverage teams.
• Strong planning and prioritisation skills; comfortable managing multiple time-sensitive items in a fast-paced environment.
• Languages: Thai and English (business proficiency).
• Desirables.
• Familiarity with payment file formats and host-to-host connectivity (e.g., ISO 20022 pain.001, XML variants) and the ability to engage with client IT teams on implementation topics.
• Coding / programming language (e.g. Python, HTML, Java) and interest in technology/digital transformation in payments and cash management.

Experience:

2 years required

Skills:

Accounts Payable, Public Relations, Problem Solving, Procurement, Recruitment, Negotiation

Job type:

Full-time

• Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
• Assistant Facilities Manager - Omnicom Account.
• Location: Thailand.
• About the Role.
• As the Assistant Facilities Manager for our prestigious Work Dynamics client, you will spearhead operational excellence and service delivery across a site. This pivotal leadership position serves as the principal operational lead responsible for the end-to-end delivery of integrated facilities management (FM) services, ensuring business continuity, operational excellence, financial performance, and leading the operating model on site.
• This leadership role is accountable for building and developing high-performing FM teams, maintaining trusted relationships with client stakeholders, and ensuring that local teams take ownership of their sites. The role also includes promoting diversity and inclusion, supporting ESG objectives, and driving a proactive health and safety culture.
• The Client Environment.
• Omnicom Group Inc. is an American global media, marketing, and corporate communications holding company, headquartered in New York City. Omnicom's branded networks and specialty firms provide services in four disciplines: advertising, customer relationship management, public relations, and specialty services.
• As their trusted real estate services partner, we provide comprehensive management solutions that enable their focus on core business activities while ensuring their real estate assets operate at optimal performance.
• Execute comprehensive work order management using advanced CAFM systems, ensuring completion rates within SLA parameters.
• Provide expert customer service to C-suite executives and senior stakeholders, maintaining JLL's reputation for excellence.
• Assist in emergency response coordination and business continuity planning.
• Maintain detailed compliance documentation and regulatory reporting for audit readiness.
• Responsible for submitting Monthly activity and financial report to SEA Facilities Manager and executing ad-hoc requests.
• Responsible for all vendor related communication to schedule repairs, maintenance and goods purchase including landlord, and building management company.
• Responsible for all contract related document execution (renewal, termination, company seal arrangement).
• Responsible for invoice processing of office rent and all invoices creation.
• Responsible for supporting annual power outage.
• Responsible for KPI review.
• Ad-hoc responsibilities assigned by Local client.
• Responsible for annual budget.
• Responsible for communicating overseas client and teams.
• Portfolio Excellence Leadership.
• Support strategic direction and operational excellence across key account support functions: HSSE, Quality & Compliance, Performance Management, Communications, Sustainability, and Nuvolo.
• HSSE & Quality Management.
• Support execution of assessments and hands-on HSSE activities.
• Comply with the JLL global standards and procedures once they have been informed of the requirements.
• Cooperate with your manager in HSSE matters, including the assessment of risks and any control measures identified.
• Not interfere with, disable, or misuse anything provided in the interest of HSSE, security, fire, food hygiene, or first aid.
• Report accidents, incidents, near misses, faults, and deficiencies to your manager.
• Seek advice if in doubt about the adequacy of any HSSE arrangements.
• Complete HSSE training as directed.
• Performance & Systems Management.
• Support digital transformation initiatives including implementation and smart building technologies.
• Support reliability initiatives to improve critical systems performance and reduce operational risks.
• Financial Management & Governance.
• Maintain, review and oversee vendor relationships & performance.
• Work with the suppliers to leverage relationships to ensure the client's FM spend related Accounts Payable KPIs are maintained by chasing invoices or supplier statements where necessary.
• Work with the Procurement Team to competitively bid and prepare all service contracts to assure high quality and cost-effective services.
• Identify, implement and record all operational cost savings initiatives to ensure meeting the client's glidepath savings KPIs.
• Work with utility suppliers to monitor and understand consumption patterns and identify and cost saving opportunities.
• Sustainability & Communications.
• Execute daily sustainability practices including energy management, waste reduction, and water conservation programs at the facility level.
• Monitor and optimize building systems performance through BMS analysis, identifying opportunities to reduce consumption while maintaining comfort standards.
• Coordinate recycling and waste management programs, working with vendors to maximize diversion rates and minimize disposal costs.
• Implement green cleaning protocols and sustainable maintenance practices, ensuring use of environmentally preferred products.
• Manage on-site sustainability projects such as LED lighting retrofits, occupancy sensor installations, and landscaping improvements.
• People & Team Leadership.
• Foster a culture of collaboration, innovation, and continuous improvement.
• Support appropriate staffing models and resource allocation across all functions and regions.
• Client Relationship Management.
• Support strong strategic partnerships with client stakeholders at all levels.
• Proactively identify emerging client needs and support identifying solutions.
• Act as the escalation point for complex service delivery challenges, ensuring swift and effective resolution.
• Suppliers.
• Support vendor relationships & performance.
• Proven ability to influence without authority.
• Identify, implement and record all operational cost savings initiative.
• s.
• Professional Background.
• Experienced in Facility management, building management, property management, procurement is an advantage.
• Facilities management experience.
• Task Skills.
• Proficiency with Microsoft Word, Excel and PowerPoint.
• A meticulous individual to anticipate client needs.
• Multi-task.
• Personal Skills.
• Ability to meet tight schedules and deliver high quality of work.
• High level of communication and interpersonal skills.
• Excellent problem solving and negotiation skills.
• Proactive individual.
• Our Commitment to Sustainability and Innovation.
• At JLL, we're committed to building a better tomorrow. As a facilities Manager, you'll have the opportunity to contribute to our global sustainability initiatives, helping to reduce environmental impacts across our managed properties. You'll also leverage our innovative technologies and data-driven approaches to optimize building performance and enhance occupant experiences.
• Growth and Development.
• As part of the JLL family, you'll benefit from our global reach while working within a supportive local team. We invest in our people through comprehensive training programs, mentorship opportunities, and clear career progression pathways. Our collaborative culture encourages knowledge sharing across our global network, giving you access to best practices and expertise from around the world.
• What We Offer.
• Opportunity to lead a flagship account with significant strategic importance to our organization.
• Exposure to cutting-edge operational practices and technologies across international markets.
• Collaborative, innovative work environment with access to industry-leading resources and expertise.
• Comprehensive professional development program and clear advancement pathways.
• Competitive compensation package including performance-based incentives.
• Global mobility opportunities within a growing international organization.
• On-site -Bangkok, THA.
• If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!.
• At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
• JLL Privacy Notice.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
• For more information about how JLL processes your personal data, please view our.
• Candidate Privacy Statement.
• For additional details please see our career site pages for each country.
• Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at.
• [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our.
• Contact Us.
• page > I want to work for JLL.

Skills:

Software Development, Problem Solving, Data Entry

Job type:

Full-time

• Remote Position: No.
• Region: Asia.
• Country: Thailand.
• State/Province: Chonburi.
• City: Laem Chabang.
• Summary.
• The IT Solution Assistant is primarily responsible for attending to all IT technical problems reported on the factory floor to sustain production continuity. The incumbent may also attend to the offices and other areas from time to time. Other responsibilities include installing and configuring PCs, maintaining and upgrading clients, applications & operating system, analyze, develop, document and communicate business requirements, and work with various IT teams to develop and deliver solutions. Participate in IT projects.
• Detailed Description.
• Gather and document business requirements.
• Provides direct support on all IT technical problems on the factory floor production lines.
• Provides daily support to end users and resolves eHelpdesk tickets.
• Work with various IT teams and the business partners to deliver IT solutions.
• Respond to system problems by analyzing the issue and determining the next course of action.
• Completes computer setup, operating system, clients software update, security patching and follows up on audit issues.
• Assists IT Solutions/Infrastructure Assistant or above on all functions.
• Participate in various IT projects as required.
• Knowledge/Skills/Competencies.
• Customer service orientation.
• Analytical, technical, troubleshooting and problem solving skills.
• Communication and documentation (including flow charting) skills.
• Knowledge of the business area to be supported and a good understanding of its associated business processes.
• Basic to good coding skills in specified programming languages.
• Good understanding of software development life cycle concepts and practices.
• Understanding of interrelations between IT components (software, OS, databases, network, servers, etc.).
• Good knowledge of the Windows OS (server and client) and the desktop operating environment.
• Fundamental knowledge of networking concepts, infrastructure diagnostic tools, end-point security management tools, and processes.
• Physical Demands.
• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Typical Experience.
• Entry level to 1 year;Experience in similar roles.
• Typical Education.
• Bachelors Degree or consideration of an equivalent combination of education and experience.
• Educational Requirements may vary by Geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Experience:

5 years required

Skills:

Project Management, Procurement, English, Thai

Job type:

Full-time

• Drive boutique SOPs including general & VM Housekeeping, boutique maintenance, staff grooming, asset protection, occupational health & safety, and others to achieve business objectives.
• Ensures that boutique SOPs are followed and implemented, emphasizing where relevant to the teams the importance of compliance to internal standards & external regulations in upholding the brand image.
• Work with stakeholders in formulating and updating boutique SOPs that are pragmatic ...
• Effective Leadership and Management of Boutique Operations.
• Leads Stock team, After Sales Service team, Boutique Assistants, Alteration (where applicable) and Cashiers to ensure all operational procedures regarding sales, discounts, transfers, stock adjustments, after-sales service and all other policies are followed.
• Manage team roster, vendor relationship and other boutique procurement matters.
• Ensure the team accurately completes daily sales and appropriate paperwork.
• Address all day-to-day operational issues promptly.
• Operations Improvements and Project Management.
• Build the culture of operations excellence, optimization, and improvement in the boutique.
• Devote time with relevant stakeholders on emerging and improvement topics including the operational best practices.
• Lead boutique level projects to elevate operational efficiency, client and employee experience and work closely with the office team to implement projects and tools at the boutique level.
• You are energised by.
• Leading and developing a high-performing team, translating strategy into effective boutique execution.
• Driving commercial results while delivering operational excellence.
• Upholding CHANEL's standards across service, presentation, and boutique environment.
• Contributing as a key member of the boutique management team to elevate frontline performance.
• Representing CHANEL with authenticity, inspiring excellence in every client interaction.
• What you will bring.
• Minimum 5 years of retail operation experience, with at least 3 years in a supervisory or team management role, leading teams of many people.
• Background in luxury fashion is highly preferred. Candidates with other relevant retail management and retail operation experiences are welcome to apply.
• Strong business acumen and analytical mindset, with the ability to interpret performance data and translate insights into actionable plans.
• Demonstrated strength in people development, with a passion for coaching, mentoring, and building high-performing teams.
• Good understanding of boutique/store operations, with the ability to manage day-to-day activities effectively with high level of leadership and problem-solving skill.
• Strong communication skills both in Thai and English.
• What CHANEL can offer you.
• In-depth exposure into the rich brand and cultural evolution of the House of Chanel.
• Exercise your leadership to develop strategic goals.
• Be part of a collaborative and inclusive culture, where diverse perspectives are valued, and partnerships are fostered across functions and regions.
• As a leader at Chanel, you will have access to the resources, support and infrastructure needed to continue to grow successfully.
• _At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel._.