Kollective is looking for a proactive and detail-oriented Project Management professional to manage international client relationships and ensure seamless execution of influencer marketing campaigns. You will serve as the primary point of contact for overseas clients, coordinating with internal teams and external partners to deliver projects on time while maintaining exceptional client satisfaction.

Key Responsibilities

Serve as the main point of contact for international clients throughout the project lifecycle.

• Build and maintain strong, long-term relationships with clients and business partners.

• Coordinate project timelines, deliverables, and communication between clients and internal teams.

• Understand client objectives and translate business requirements into actionable project plans.

• Monitor project progress and ensure campaigns are delivered on schedule and within scope.

• Handle client inquiries, resolve issues, and manage unexpected situations professionally.

• Identify potential risks and proactively recommend solutions.

• Support business growth by delivering excellent client service and identifying upselling opportunities.

Qualifications

Bachelor's degree in Business Administration, Marketing, Communications, International Business, or related fields.

• 0–3 years of experience in Project Management, Account Management, Client Service, Business Development, or related roles.

• Fresh graduates with strong communication skills are welcome to apply.

• Excellent communication skills in English or Chinese (Mandarin) are required. (Speaking, Reading, and Writing)

• Strong interpersonal and relationship-building skills.

• Excellent coordination and multitasking abilities.

• Able to solve problems quickly and work effectively under pressure.

• Strong organizational and time management skills.

• Proficient in Microsoft Office, Google Workspace, and project management tools.

• Positive attitude, adaptable, responsible, and customer-oriented.

• Experience in Digital Marketing, Influencer Marketing, Advertising Agency, or E-commerce is an advantage.