Experience:

2 years required

Skills:

Accounting, Finance, CPA, English

Job type:

Full-time

• Perform monthly financial closing tasks on certain financial activities/tasks such as such as inventory (including inventory reconciliation, Goods-in-transit monitoring, support physical count process and partnership with Supply chain team), fixed assets, lease accounting, bank reconciliation, etc. assigned by the Manager.
• Assist Manager on month-end closing, such as adjustment journals, depreciation journals, reclassification of entries, etc.), balance sheet breakdown preparation and global reporting submission and other daily operation matter.
• Handle basic general enquiries from external parties (e.g. auditor) and business users.
• Support Manager on internal control activities on financial statements, which include but not limited to plan & perform local stock count, cycle count review, physical asset audit & disposal of assets.
• Handle local specific procedures to comply with local regulatory requirements.
• Able to apply relevant local statutory reporting and accounting standards (e.g. IFRS) required in the preparation process of accounting books (e.g. period-end adjustments, month-end period closing and reporting, reconciliation between General Ledger and Sub-Ledgers).
• Demonstrate understanding in the definition, hierarchy, maintenance and updates of CHANEL s Chart of Accounts.
• Practice CHANEL s internal controls (manual and automated) at transactional level.
• Escalate inappropriate behavior / activities (e.g. professional / ethical misconduct, non-compliance with policies), if any.
• Use system outputs to meet basic job requirements and apply basic tests for reasonability and accuracy.
• Able to articulate system issues clearly to subject matter experts to ensure solutions can be identified and implemented.
• Comfortable with learning new system tools & Able to adopt technological tools in business processes to meet job requirements.
• Manage finance related administrative tasks to support functioning of financial processes.
• Others Participate & support in projects/assignments, not limited to e.g. bot implementation, system updates and UAT testing.
• You are energised by Collaborating with a dedicated team in a fast-paced retail environment both locally and internationally.
• Leading and delivering business impacts by your expert and support to both staff and clients.
• What you will bring Bachelor s degree in Accounting (CPA is a plus).
• At lteast 2 years of work experience, preferably from multinational work environment. Experience from audit firm is welcome. Experience with retail industry is a plus.
• Solid expertise / operational know-how of month end closing processes and understanding of market specificities. Experience with fixed asset and lease accounting are highly advantageous.
• Full professional proficiency in Thai & English is required.
• Embrace challenges, team player, collaboration, adaptability to changes, and stakeholder management.
• Able to execute work independently (this is the Associate level; individual contributor role).
• What CHANEL can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Experience:

5 years required

Skills:

Sales, Compliance, Creativity

Job type:

Full-time

• Guide Counter/Boutique Managers and Beauty Advisors to achieve sales, client experience, people development, and operational objectives.
• Conduct monthly KPI reviews with Counter/Boutique Managers and uplift performance through structured coaching.
• Develop coaching priorities and enhance learning culture in collaboration with Retail and Learning teams.
• Participate in recruitment and anticipate people related risks such as turnover or performance challenges.
• Support succession planning, team placement, transfers, and onboarding for new hires.
• Ensure timely and accurate administration of all staff related matters.
• Promote CHANEL values ethics, integrity, diversity and cultivate a collaborative, high performance culture.
• Develop the Business Build strong partnerships with Retail Manager and Counter/Boutique Managers to drive overall retail performance.
• Deliver retail KPIs including sales, CRM, and client experience while monitoring trends and forecasting opportunities.
• Support the development and management of incentive schemes to motivate performance.
• Oversee execution of Marketing programs and ensure appropriate resource coordination.
• Ensure optimal inventory mix, stock health, and adherence to operational processes.
• Enhance counter/boutique operations for productivity, traffic alignment, and service readiness.
• Plan and oversee special events and engage stakeholders across functions.
• Track competitive landscape and retail trends; prepare reports and propose strategic recommendations.
• Build, strengthen, and maintain long term relationships with trade partners; support new openings, renovations, and trade term agreements.
• Safeguard Client Experience Excellence Ensure all doors uphold the highest CHANEL standards in image, service, grooming, and hospitality.
• Lead by example through personalized, meaningful client experiences aligned with the CHANEL experience ritual.
• Promote omni channel awareness and help teams embrace digital tools and behaviors.
• Ensure compliance with visual merchandising and hygiene guidelines.
• Support resolution of client service concerns and drive improvements through Client Satisfaction Survey insights.
• Act as a CHANEL Ambassador Develop solid knowledge of the Brand, its heritage, and the Fragrance & Beauty universe; inspire teams by sharing this expertise.
• Ensure implementation of training content while demonstrating curiosity and a proactive learning mindset.
• Uphold, project, and protect the CHANEL image at all times.
• You are energised by Leading and developing people through coaching, motivation, and empowerment.
• Creating meaningful client experiences that embody CHANEL s luxury codes.
• Solving business challenges with strategic thinking, creativity, and agility.
• Building strong relationships and partnerships with diverse stakeholders.
• Working in a dynamic retail environment where excellence is expected and celebrated.
• Representing CHANEL with pride, authenticity, and passion.
• What you will bring A university degree in a related field.
• At least 5 years of retail people management experience, with 2+ years leading multiple teams.
• Strong strategic thinking, planning, and business analysis capabilities.
• Demonstrated ability to coach, develop, and empower teams with empathy and effective feedback.
• Excellent communication, relationship building, and collaborative influencing skills.
• Strong client experience mindset, problem solving ability, and operational discipline.
• Personal agility, curiosity, resilience, and a continuous learning mindset.
• A refined appreciation for luxury, beauty, aesthetics, and a commitment to excellence with integrity.
• What CHANEL can offer you Brand Legacy: In-depth exposure into the rich brand and cultural evolution of the House of Chanel.
• Leadership: exercise your leadership to develop strategic goals.
• Talent Development: Chanel is committed to developing and empowering our people.
• Collaborative Culture: Be part of a collaborative and inclusive culture, where diverse perspectives are valued, and partnerships are fostered across functions and regions.
• Support and Resources: As a leader at Chanel, you will have access to the resources, support and infrastructure needed to continue to grow successfully.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel.

Experience:

2 years required

Job type:

Full-time

• Deliver exceptional client service in line with CHANEL standards, ensuring every client feels valued and inspired.
• Build and nurture long-term relationships with clients through thoughtful outreach, personalized styling advice, and consistent after-sales support.
• Achieve and exceed sales targets while upholding a client-centric approach and maintaining high standards of service excellence.
• Maintain boutique image and visual merchandising by ensuring personal grooming and product displays reflect CHANEL's seasonal collections and guidelines.
• Support boutique operations by following procedures for stock management, security, and after-sales processes.
• Participate actively in team meetings, knowledge sharing, and training sessions to foster a collaborative and high-performance environment.
• Demonstrate initiative by supporting team members, communicating transparently, and contributing to a positive team spirit.
• For Senior Fashion Advisors: Mentor and guide junior team members, lead by example in client engagement and service, and contribute to team development and motivation.
• You are energised by Collaborating with a dedicated team in a fast-paced retail environment.
• Leading and delivering business and operational impacts by your expert and support to both staff and clients.
• What you will bring Bachelor s degree in any field.
• Minimum 2 years of experience in retail or service industries; experience in luxury fashion is a strong advantage. More years of experience are welcome to apply for a Senior role as well.
• Passionate about fashion and luxury with a keen sense of style.
• Strong analytical and communication skills; able to build authentic relationships and convey brand passion.
• Excellent customer service and selling skills, with a natural, personable approach.
• Well-groomed, dynamic, and professional demeanor.
• What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Experience:

5 years required

Skills:

English

Job type:

Full-time

• Supports the Boutique Management (Head of Boutique and Deputy Head of Boutique) in driving a client-centric culture within the boutique to champion client engagement so as to develop long lasting relationships with clients and to ensure that the Brand is perceived as the ultimate Service Destination.
• Gathers and shares the service achievements and success stories in order to celebrate, to inspire and to motivate the boutique teams to surpass the expectations of customers.
• Supports Boutique Management in sustaining Client Service Values as a mindset.
• Act as a champion for iCoco (Internal Client s Portfolio Tools) and encourage Fashion Advisor to leverage on the tools for clientele.
• As part of the Boutique team, participates in and supports day-to-day Operations as directed by Boutique Management.
• Luxury Fashion competition awareness: proactively seek out competitors information on Client Relationship or Experiences related activities, events, services and regularly reports to Boutique Management and Marketing team.
• Support Boutique Management to implement client strategy at boutique level Understands Customer Relation Management (CRM) strategy, client segmentation and objectives of marketing activities and tools, and translates them into boutique operational actions.
• Holds regular meetings with Marketing team to bridge Office and Boutique updates.
• Works closely with Marketing and Boutique teams to select customers based on Client activity / events objectives.
• Client Development Understands the clients and their behaviors in the Boutique and be able to address the issues in order to improve client s performance.
• Manage and act as a center to support team on building long term relationships with clients using a diverse range of tools and touch points like spontaneous gestures, in-boutique Client activities, exclusive services etc.
• Responsible for budget of Spontaneous gestures and Gifting management with priority base on key clients portfolio.
• Reviews at agreed intervals with Fashion Advisors on the progress of each client in Fashion Advisor s portfolio.
• Basic Customer Experience Management (CEM) Analysis Monthly tracking on Client strategy performance at the boutique and come up with key learning and solution for improvement.
• Follows-up on Key Performance Indicators to measure the effectiveness of campaign.
• You are energised by Collaborating with a dedicated team in a fast-paced retail environment both locally and internationally.
• Leading and delivering business impacts by your expert and support to both staff and clients.
• What you will bring Preferably more than 5 years experience in Customer Relationship Management (CRM) or Customer Experience Management (CEM).
• Solid experience in CRM data management, data insights, or other client data-focused roles, with intermediate to advanced data skills. Ability to interpret data, identify patterns, gaps, and trends, and translate insights into actionable strategies.
• Prior experience in the luxury fashion industry or similar retail business setup is highly desirable.
• Exceptional communication skills in both Thai and English, with the ability to tailor communication styles to suit diverse audiences.
• Genuine passion for building lasting client relationships, with a strong service-oriented mindset.
• Enthusiasm for luxury fashion, paired with a commitment to excellence, innovation, and a keen eye for detail.
• Professional, well-groomed appearance with a pleasant and dynamic personality.
• As the role will be based at Boutique, flexible and adaptable to retail working hours, including weekends and public holidays.
• What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.