Experience:

3 years required

Skills:

Leadership Skill, Mechanical Engineering, Electrical Engineering

Job type:

Full-time

• Monitor, maintain, and troubleshoot mechanical, electrical, HVAC, plumbing, water treatment, and building systems to ensure safe and reliable operations.
• Perform preventive and corrective maintenance activities in line with established schedules and operational procedures.
• Respond promptly to engineering emergencies and equipment failures, coordinating technical support and escalation where required.
• Support the readiness and compliance of fire and life safety systems through routine monitoring, testing, inspections, and fault reporting.
• Adhere to all engineering safety standards, including permit-to-work processes, equipment isolation, lockout/tagout procedures, and regulatory requirements.
• Maintain accurate shift handovers and engineering records, documenting equipment status, maintenance activities, utility readings, and outstanding issues.
• Coordinate with operational departments and external contractors to ensure maintenance works are completed safely, efficiently, and with minimal disruption.
• Monitor plant performance and utility consumption, identifying opportunities to improve energy, water efficiency, and operational reliability.
• Manage engineering tools, equipment, and spare parts inventories, ensuring work areas remain safe, organised, and fully operational.
• Update maintenance documentation, track recurring equipment issues, and communicate risks, defects, and maintenance requirements to engineering leadership.
• Diploma or equivalent technical qualification in Mechanical Engineering, Electrical Engineering, Building Services Engineering, or a related discipline.
• Minimum three years of hands-on engineering or maintenance experience, preferably within a hotel or resort environment.
• Previous experience in a shift engineering, duty engineering, or similar operational role is preferred.
• Practical knowledge of building services systems, including HVAC, electrical distribution, generators, pumps, plumbing, hot water systems, and water treatment.
• Working knowledge of fire detection, fire protection, emergency response procedures, and occupational safety requirements.
• Ability to diagnose equipment faults, perform basic troubleshooting, and coordinate repairs in accordance with approved procedures and personal competency.
• Familiarity with preventive maintenance systems, maintenance documentation, and shift reporting; experience with a computerised maintenance management system (CMMS) is advantageous.
• Proficiency in Thai sufficient to communicate effectively with local colleagues and contractors.
• Willingness and ability to work rotating shifts, including night shifts, weekends, and public holidays as required.
• At Aman Academy, we are committed to creating an environment where colleagues can learn, grow, and contribute to the development of future hospitality leaders. The Chief Steward plays a vital role in ensuring our facilities and operations reflect the excellence, attention to detail, and service culture that define Aman.
• This position is ideal for a versatile hospitality professional who enjoys a hands-on operational role and takes pride in maintaining exceptional standards while supporting a broad range of Academy activities.

Experience:

3 years required

Skills:

Procurement, Leadership Skill, Purchasing, Accounting, English

Job type:

Full-time

• Partner with the Director of Finance to develop and execute financial strategies aligned with organizational goals and business priorities.
• Oversee day-to-day financial operations, including accounts payable, accounts receivable, general ledger, payroll support, and cash management.
• Lead the preparation, review, and analysis of monthly financial reports, providing insights and recommendations to support business decisions.
• Manage annual budget preparation, forecasting processes, and ongoing financial performance monitoring.
• Monitor financial trends, operational costs, and business performance metrics to identify opportunities for efficiency improvements and cost optimization.
• Collaborate with department leaders to ensure effective budget control and responsible resource allocation.
• Ensure compliance with all corporate financial policies, statutory regulations, accounting standards, and audit requirements.
• Maintain and strengthen financial policies, procedures, and internal controls to safeguard company assets.
• Support management reporting, financial presentations, and strategic business planning initiatives.
• Provide leadership, guidance, and mentorship to finance and purchasing team members.
• Foster a culture of accountability, collaboration, professionalism, and continuous improvement.
• Support colleague development through coaching, training, and performance management initiatives.
• Promote effective communication and collaboration between Finance, Purchasing, and operational departments.
• Minimum 3-5 years experience in a Finance Manager, Purchasing Manager, Procurement Manager, or similar leadership role within hospitality, luxury hotels, resorts, or related industries.
• Pre-opening experience is highly preferred.
• Bachelor's degree in finance, Accounting, Business Administration, Supply Chain Management, Procurement, or a related field.
• Fluency in Thai, professional command of English, spoken and written.
• Professional qualifications such as CPA, CMA, CIPS, or equivalent certifications are advantageous.
• Strong knowledge of financial management, budgeting, procurement processes, inventory controls, and supplier relationship management.
• Experience working with ERP systems, procurement platforms, inventory systems, and Microsoft Office Suite, particularly Excel.
• Strong analytical and problem-solving skills with the ability to interpret financial and operational data.
• Demonstrated negotiation and contract management capabilities.
• Excellent communication and stakeholder management skills.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• High level of integrity, professionalism, and attention to detail.

Experience:

3 years required

Skills:

Leadership Skill, English

Job type:

Full-time

• Maintain exceptional standards of cleanliness, hygiene and organisation across all Academy facilities.
• Support the setup and breakdown of training programmes, workshops, meetings and Academy events.
• Prepare training rooms, dining areas and event spaces to Academy standards.
• Oversee the care, storage and maintenance of equipment, materials and operational supplies.
• Monitor inventory levels and coordinate replenishment of cleaning supplies and consumables.
• Support food and beverage service during Academy programmes and events.
• Coordinate deliveries, collections and the movement of equipment, materials and supplies.
• Manage Academy vehicles, including transportation duties, maintenance checks and record keeping.
• Ensure compliance with health, safety, hygiene and transportation regulations at all times.
• Provide flexible operational support across the Academy, contributing to a collaborative and service-focused environment.
• Minimum 3 years of experience in stewarding, facilities operations, hospitality support services or a similar role.
• Previous experience within a luxury hotel, resort, hospitality or educational environment is preferred.
• Valid Thai driving licence with a strong driving record; professional driving experience is an advantage.
• Knowledge of health, safety, hygiene and sanitation standards.
• Basic understanding of inventory management, logistics and operational support activities.
• Ability to communicate effectively in Thai, with basic English proficiency.
• Strong attention to detail with a commitment to maintaining high standards of cleanliness and organisation.
• Flexible and adaptable, with the ability to manage stewarding, logistics, transportation and operational support responsibilities.
• Professional, service-oriented approach with a commitment to delivering exceptional support to colleagues, trainers and guests.
• Positive team player with strong interpersonal skills and the ability to collaborate effectively across departments.
• At Aman Academy, we are committed to creating an environment where colleagues can learn, grow, and contribute to the development of future hospitality leaders. The Chief Steward plays a vital role in ensuring our facilities and operations reflect the excellence, attention to detail, and service culture that define Aman.
• This position is ideal for a versatile hospitality professional who enjoys a hands-on operational role and takes pride in maintaining exceptional standards while supporting a broad range of Academy activities.

Experience:

5 years required

Skills:

Leadership Skill, Risk Management, Procurement, Microsoft Office, English

Job type:

Full-time

• Manage the overall engineering operation to ensure the safe, reliable, and effective operation of all building systems, infrastructure and engineering services in support of the Academy's operational requirements.
• Implement, oversee, and conduct preventive and corrective maintenance programmes to maintain system and equipment reliability, minimise failures and reduce operational disruption.
• Ensure statutory compliance and fire and life safety by implementing appropriate ins ...
• Establish risk assessments, emergency response procedures and contingency arrangements to minimise risks to academy operation, people and infrastructure.
• Maintain accurate asset records, assess equipment condition, identify replacement requirements and develop prioritised maintenance and capital expenditure plans.
• Manage engineering expenditure and resource allocation by preparing and monitoring operating budgets, controlling maintenance costs and prioritising expenditure.
• Coordinate contractors and specialist service providers to ensure works are delivered safely, to the required quality standards, within agreed budgets and schedules and in accordance with company engineering requirements.
• Monitor utilities consumption and engineering performance by using corporate measurement and reporting processes for energy, water, equipment performance and maintenance activities.
• Establish and maintain engineering policies, procedures, and documentation to ensure maintenance records, statutory certificates, operating procedures, technical drawings, and equipment manuals remain accurate, accessible and compliant with company requirements.
• Lead and manage the engineering team by defining responsibilities, allocating workloads, monitoring performance, and ensuring appropriate technical training and adherence to established safety and maintenance standards.
• Coordinate with Academy Management and Corporate Engineering to align facility operations with the Academy's requirements, communicate engineering risks and priorities, provide timely reporting as required and ensure compliance with company-wide engineering standards.
• Manage engineering parts, tools, and stock inventory by establishing appropriate inventory control, minimum stock levels, procurement and storage procedures.
• Minimum 5 years' experience in building engineering, facilities management, or maintenance operations, preferably within hospitality, resort, institutional, or similar environments.
• Previous experience in a supervisory role with responsibility for the operation, maintenance and performance of building services and facilities.
• Strong experience managing MEP systems, preventive maintenance programmes, contractor relationships, statutory inspection, and engineering budgets.
• Proven knowledge of fire and life safety systems, emergency preparedness, risk management and regulatory compliance.
• Experience in maintenance planning, procurement processes, spare parts management, and inventory control.
• Professional certifications in facilities management, occupational health and safety, fire safety, or energy management are advantageous.
• Fluency in Thai and strong English communication skills, with the ability to prepare technical reports and engage effectively with internal and external stakeholders.
• Comprehensive technical knowledge of mechanical, electrical, plumbing, HVAC, building management, and critical life safety systems, including fire detection and emergency power infrastructure.
• Proficiency in maintenance management systems and Microsoft Office, with strong analytical skills and the ability to troubleshoot technical issues, manage budgets and drive operational excellence.
• At Aman Academy, we are committed to creating an environment where colleagues can learn, grow, and contribute to the development of future hospitality leaders. The Chief Steward plays a vital role in ensuring our facilities and operations reflect the excellence, attention to detail, and service culture that define Aman.
• This position is ideal for a versatile hospitality professional who enjoys a hands-on operational role and takes pride in maintaining exceptional standards while supporting a broad range of Academy activities.

Experience:

2 years required

Skills:

Microsoft Office, English

Job type:

Full-time

• Assist with Academy pre-opening activities, including learning space preparation, programme scheduling and faculty onboarding.
• Support the setup of Academy operating procedures, calendars and administrative processes.
• Assist with testing and implementation of learning systems, tools and processes.
• Support the launch and day-to-day operation of Academy programmes.
• Coordinate Academy programme schedules, registrations and participant enrolment.
• Prepare and distribute programme materials, participant guides and learning resources.
• Support curriculum implementation by ensuring learning content and materials remain organised and accessible.
• Coordinate logistics for Academy programmes, workshops and learning events.
• Prepare training rooms, equipment, materials and learning resources.
• Support facilitators, subject matter experts and guest speakers during programme delivery.
• Coordinate onboarding and pre-boarding learning activities for Aman at Sea colleagues.
• Liaise with operational teams and certification partners regarding programme schedules and participant requirements.
• Coordinate all logistical requirements for Academy programmes, including training rooms, accommodation, transportation, catering and learning materials.
• Liaise with internal departments and external vendors to ensure programme requirements are delivered efficiently and on schedule.
• Maintain Academy reports and learning records.
• Compile programme participation, attendance and evaluation data.
• Minimum 2-4 years of experience in training coordination, learning and development, human resources or hospitality operations.
• Degree or diploma in Hospitality Management, Human Resources, Business Administration, Education or a related field preferred.
• Fluency in Thai language, professional level of English.
• Experience coordinating training programmes, events or learning activities.
• Strong organisational and administrative skills with excellent attention to detail.
• Proficiency in Microsoft Office applications and learning management systems.
• Strong communication and stakeholder management skills.
• Understanding of luxury hospitality operations is advantageous.
• Proficiency in English is required; proficiency in Thai is considered an advantage.
• Passion for learning, people development and delivering exceptional participant experiences.

Experience:

2 years required

Skills:

Event Planning, Project Management, Customer Relationship Management (CRM)

Job type:

Full-time

• Lead Management: Promptly qualify and respond to all incoming event inquiries via telephone, email, and digital platforms.
• Site Inspections: Conduct professional site tours of the property, articulating the value proposition and tailoring layouts to meet prospective clients' objectives.
• Proposal & Contract Management: Prepare bespoke proposals, negotiate pricing within approved yield management parameters, and oversee the execution of formal contracts and deposit collection.
• Event Planning & Coordination.
• Client Consultation: Serve as the dedicated point of contact post-booking to finalize all event details, including culinary requirements, audio-visual setups, and interior design.
• Logistical Oversight: Create detailed event orders (EOs), floor plans, and comprehensive timelines to communicate client expectations clearly to internal departments.
• Vendor Management: Supervise external partners and suppliers, ensuring strict adherence to venue guidelines, insurance requirements, and delivery schedules.
• Execution & Post-Event Operations.
• On-Site Coordination: Oversee event execution on-the-day, managing real-time logistics and serving as the primary liaison for the client host to guarantee a seamless experience.
• Financial Reconciliation: Verify final billing statements against actualized consumption and ensure timely account settlement.
• Relationship Management: Implement structured post-event follow-up protocols to assess client satisfaction, secure feedback, and foster long-term repeat business.
• Professional.
• Experience: A minimum of 1-2 years of progressive experience within luxury hospitality, premium event planning, or corporate sales.
• Communication: Refined verbal and written communication skills, with a demonstrated ability to engage diplomatically with high-net-worth individuals and corporate executives.
• Project Management: Exceptional organizational acumen, characterized by the ability to manage multiple complex portfolios concurrently under strict deadlines.
• Technical Proficiency: Advanced command of property management systems (PMS), CRM software, and digital event diagramming tools.
• Flexibility: Availability to work non-traditional hours, including evenings, weekends, and holidays, aligned with event operational demands.

Experience:

2 years required

Skills:

Opera, Microsoft Office

Job type:

Full-time

• To ensure that the Brand is protected, to ensure that all business partners and guests are surprised and delighted by their on-property experience, in the best traditions of the Aman culture.
• To provide exceptional and personalised service during the night hours on duty.
• To perform all duties with discretion, professionalism and a pleasant demeanor.
• To maintain an image of professional service to all guests, team members and management.
• To ensure and provide flawless, upscale, professional and high-class service to our guests.
• To ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival to departure.
• To provide a warm welcome and fond farewell to all the guests according to Aman Nai Lert's standards and procedures.
• To follow through the arrival and departure procedures, ensuring that the rituals are performed to provide an experience similar to that of the daytime.
• To answer department telephone using correct salutations and telephone etiquette.
• To ensure all data is entered completely and correctly into the hotel systems in accordance with each reservation.
• When on overnight shift, to proceed Night Audit, prepare and save/send all necessary reports as requested.
• To check and search arrivals' profile and input in Opera as well as to prepare daily Arrival reports for all departments.
• To check and analyse billing instructions, guest credit, allowances and rate variance.
• To perform the audit balances and prepare all works for audit in an orderly fashion.
• To be fully aware of the credit policy.
• To check night reports, prepare the morning report, check billings of all due outs on the following day to ensure effective check-out procedure of next shift.
• To check all VIP Arrivals rooms and report any defects to the Night Manager.
• To have complete knowledge of Aman's standard operating policies and procedures for the Front Office.
• To ensure standards are maintained and delivered.
• To communicate standards of service to team.
• To have a full knowledge of packages and promotions available to guests.
• To communicate guest preference information to operational departments.
• To ensure that the Night Audit process is carried out successfully.
• To maintain an up-to-date knowledge of the hotel daily services, activities, promotions, and events.
• To have a thorough understanding of all guest room features, amenities, in room facilities, hotel venues and emergency procedures; and orienting guest during escorting all guests to their rooms.
• To have a full understanding on contingency procedures and to take action with PMS in emergency situation.
• To ensure that standards are maintained at a superior level on a daily basis.
• To maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• To anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• To take personal interest and pride to ensure that the Hotel lobby area is kept clean and in an orderly state at all times.
• To maintain complete knowledge of daily house count and expected arrivals/departures.
• To accommodate all guest requests expediently and courteously. Follow up with designated hotel personnel to ensure completion of request.
• To ensure all in-house guests are greeted in the lobby with a warm professional friendly manner and anticipate their needs before they arise and offer assistance at all times.
• To maintain cashier float and ensure accurate daily report of all money received.
• To adhere to all cashiering procedures.
• To be able to take room reservations when the Reservations Department is closed and accurately input into PMS.
• To handle guest complaints and follow up. Also ensure that all guest complaints are consistently logged accordingly.
• To stay updated on what's happening in the hotel area and Bangkok. To provide the guests with information. To be fully acquainted with the different points of interest within the surrounding area of the hotel and local attractions.
• To keep up to date on all hotel policies on safety and hygiene.
• To perform other duties and responsibilities as assigned by supervisor or managers.
• To be flexible as the job changes and be able to work flexible hours, including weekends, holidays and evenings if necessary.
• To be flexible as the job changes and be able to work flexible hours, including weekends and holidays, if necessary.
• To maintain a full working knowledge of the IT support tools used in the world of front office today, including property PMS, the Microsoft Office toolset.
• To ensure that all administrative work is processed quickly and efficiently.
• To ensure that e-mail inquiries are handled efficiently in a timely manner.
• To perform other duties and responsibilities as assigned by the managers.
• Minimum 2 years in Front Desk Agent or Night Auditor roles in a luxury hotel.
• Computer knowledge.
• Cashiering procedures.
• Night Auditor/ Night Guest Service Agent procedures.
• At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming destinations. From exciting development opportunities to competitive compensation, we prioritise and support your career journey, making you feel valued, included and at home.
• Aman Global Complimentary Night Program.
• Discount on Food & Beverage Outlets at Aman Nai Lert Bangkok.
• Aman Retail and Spa Treatment discount.
• Meal is provided.
• If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to join us on our journey.

Experience:

15 years required

Skills:

Leadership Skill, Negotiation

Job type:

Full-time

• Lead F&B operations across the region, ensuring alignment with Aman's brand standards and service excellence.
• Drive regional F&B strategy, performance and long-term business objectives.
• Conduct property visits, audits, and operational reviews to ensure quality, consistency, and compliance.
• Oversee F&B financial performance, including budgeting, KPIs, revenue growth and cost management.
• Lead CapEx projects, renovations, and investment initiatives, ensuring brand alignment and ROI.
• Partner with cross-functional teams to integrate F&B seamlessly across hotel operations.
• Support concept development, pre-openings, and operational readiness for new hotels and residences.
• Lead, mentor, and develop regional F&B leaders, driving talent growth and succession planning.
• Establish strategic supplier partnerships and champion sustainable, locally sourced procurement practices.
• Enhance guest experiences through innovative dining concepts, continuous improvement and market-leading culinary trends.
• 12-15+ years of progressive F&B leadership, with at least 3 years in a regional or multi-property role within luxury hospitality.
• Proven ability to lead and inspire diverse, multicultural teams across multiple geographies.
• Strong track record of driving profitability, managing budgets and delivering ROI.
• Exceptional interpersonal, negotiation, and presentation skills; ability to engage confidently with owners, corporate leadership and local teams.
• Ability to balance big-picture vision with hands-on operational detail.
• Deep understanding of the Asia region with sensitivity to local customs, traditions and regulations.
• Passion for creativity, food & beverage trends and delivering transformative guest experiences.
• Bachelor's degree in Hospitality Management, Culinary Arts, Business Administration, or related field.
• Professional certifications in wine, mixology, food safety, or hospitality leadership (preferred).

Experience:

1 year required

Skills:

Accounting, Compliance, Financial Reporting

Job type:

Full-time

• Audit daily revenue and sales transactions from various departments.
• Verify cash, credit card, bank transfer, and other payment receipts.
• Reconcile daily sales reports with accounting records and system-generated reports.
• Review and verify invoices, receipts, discounts, voids, refunds, and adjustments.
• Investigate discrepancies and resolve revenue-related issues.
• Prepare daily, weekly, and monthly revenue audit reports.
• Ensure all revenue is recorded accurately and completely.
• Monitor compliance with internal controls, financial policies, and procedures.
• Coordinate with operations, front office, sales, food & beverage, and accounting teams to resolve audit findings.
• Assist in month-end closing and financial reporting processes.
• Support internal and external audits by providing required documentation.
• Recommend improvements to revenue control procedures and systems.
• Cost Controller.
• Develop and maintain project or operational budgets.
• Monitor actual costs against approved budgets and forecasts.
• Analyze cost variances and investigate discrepancies.
• Prepare regular cost reports, forecasts, and financial analyses.
• Review purchase orders, invoices, contracts, and payment requests for budget compliance.
• Track project progress and evaluate financial performance.
• Support month-end and year-end closing activities.
• Collaborate with project managers, procurement teams, and finance departments.
• Identify opportunities for cost reduction and process improvements.
• Ensure adherence to company financial controls and accounting standards.
• Maintain cost control systems and databases.
• Assist in preparing financial presentations and management reports.
• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• 1-3+ years of experience in auditing, accounting, finance, or revenue management.
• Knowledge of accounting principles and financial reporting.
• Proficiency in Microsoft Excel and accounting software.
• Strong analytical and reconciliation skills.
• Excellent attention to detail and accuracy.
• Good communication and problem-solving abilities.
• At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming destinations. From exciting development opportunities to competitive compensation, we prioritise and support your career journey, making you feel valued, included and at home.
• Aman Global Complimentary Night Program.
• Discount on Food & Beverage Outlets at Aman Nai Lert Bangkok.
• Aman Retail and Spa Treatment discount.
• Meal is provided.
• If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to join us on our journey.

Skills:

Teamwork

Job type:

Internship

• To assist and control the daily preparation and the à la carte execution.
• Take notes every time a training occurs and try his best to learn the best practices.
• To prepare every course as well as mise en place at the respective post following the given recipes and related trainings.
• To ensure the quality of the prepared courses is always maintained.
• To be jointly responsible for the preparation of the market list.
• To be jointly responsible for the daily store organization.
• To be jointly responsible for a cost-conscious acting at the respective post.
• To control daily the cold-storage and refrigerators including their maintenance and cleaning.
• To be jointly responsible for the subordinated employees, especially trainees and apprentices.
• To clear and take care of the equipment at the respective post.
• To adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
• To communicate politely and display courtesy to guests and internal customers.
• To communicate with his/her superior any difficulties, guest or internal customer comment and other relevant information.
• Establishes and maintains effective employee working relationships.
• To attend and participate in daily briefings.
• To attend and participate in training sessions as scheduled.
• To clean and re-sets the assigned working area. (at the beginning and at the end of the shift).
• Enrolled in or recently graduated from a Culinary Arts or related program.
• Eager to learn and gain hands-on experience in a professional kitchen.
• Strong work ethic, teamwork skills, and knowledge of basic food hygiene practices.
• At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming destinations. From exciting development opportunities to competitive compensation, we prioritise and support your career journey, making you feel valued, included and at home.
• Uniform provided.
• Meal is provided.
• If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to join us on our journey.

Skills:

Microsoft Office, Power point

Job type:

Internship

• Assist in preparing sales reports, presentations, and proposals.
• Coordinate with internal departments to ensure timely delivery of products/services.
• Maintain and update customer databases and CRM systems.
• Support the sales team in scheduling meetings, calls, and follow-ups.
• Help manage documentation such as contracts, quotations, and invoices.
• Conduct market research and competitor analysis.
• Participate in team meetings and contribute ideas for improving sales processes.
• Provide general administrative support to the sales team.
• Currently pursuing a degree in Business Administration, Marketing, or a related field.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office (Excel, PowerPoint, Word).
• Detail-oriented with strong organizational skills.
• Positive attitude and eagerness to learn.

Skills:

English

Job type:

Full-time

• Global Ultra-Luxury Hospitality Exposure: You will have the opportunity to work in an exciting destination worldwide, gaining invaluable international experience.
• Dynamic, Fully Immersive Program: From day one, you will be immersed in the hotel operations, providing real-world experience, and learning the intricacies of running a successful luxury property.
• Division Exploration: Choose a specific division (Rooms or F&B) that aligns with your passion to refine your experience and accelerate your growth.
• Education and Development: A personalised Individual Development Plan will be created offering on-the-job training, classroom instruction, eLearning and self-paced learning through accredited online courses in partnership with Cornell University.
• Mentorship: A dedicated mentor to learn from an inspirational leader and expert in their field.
• Career Advancement: The program culminates in a graduation ceremony, celebrating your achievements and promotion to an Assistant Manager position.
• Hold a bachelor's degree or equivalent in hospitality or related field attained in the last 2 years.
• Possess 1-year work or internship experience in hospitality, luxury preferred.
• Verbal and written proficiency in English, additional languages are advantageous.
• Legal eligibility to work in the destination.
• Successful Applicants Will Also Possess the Following Qualities.
• A genuine passion for luxury and a commitment to delivering excellence.
• Strong emotional intelligence and interpersonal skills, with the ability to work effectively with individuals from diverse cultural backgrounds.
• Open-minded and adaptable to unique destination locations as some properties are in remote areas.
• Curious, agile, and eager to learn about all aspects of the hospitality industry.
• Operationally focused, with a desire to assume responsibility and pursue an international career.
• Bring a positive outlook on challenging situations and have a sense of fun.

Skills:

Digital Marketing, Microsoft Office, Social media

Job type:

Internship

• Assist in planning and executing marketing campaigns (online and offline).
• Support content creation for social media, websites, and promotional materials.
• Conduct market research and competitor analysis.
• Help manage social media accounts and monitor engagement.
• Assist in organizing marketing events, activations, or product launches.
• Coordinate with internal teams and external vendors.
• Track and report on campaign performance and analytics.
• Provide general administrative support to the marketing team.
• Currently pursuing a degree in Marketing, Communications, Business, or related field.
• Strong written and verbal communication skills.
• Creative mindset with attention to detail.
• Familiarity with social media platforms and digital marketing tools.
• Proficient in Microsoft Office and basic design tools (e.g., Canva, Photoshop is a plus).
• Ability to work independently and in a team.
• Positive attitude and eagerness to learn.

Skills:

Leadership Skill, Inventory / Warehouse Management

Job type:

Full-time

• Detail-oriented, reliable, experienced restaurant supervisor to join our growing team.
• In this position, you will play a key role in managing all aspects of the restaurant business.
• You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service.
• Supervisors will be responsible for maintaining quality and increasing profitability.
• Exceptional management skills and a strong understanding of customer service are a must.
• Please note that this is not an exhaustive list of everything that needs to be done.
• Aman employees always find new ways to look after the business, their guests and their colleagues.
• General.
• To ensure that the Brand is protected, to ensure that all business partners and guests are surprised and delighted by their on-property experience, in the best traditions of the Aman culture.
• To approach the overall sales of food and beverage activities from a strategic perspective.
• To ensure that associates also provide excellent service to internal customers in other departments as appropriate.
• Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Ensures that the outlet is operated in line with maximizing profit while delivering on the brand promise.
• Operational.
• Train, develop and lead the colleague's team within the outlet.
• Ensure that all departmental operational procedures are adhered to.
• Work with Culinary team to maintain appropriate menus, offerings, and par levels.
• Ensure that cleanliness and safety of the outlet and surrounding area is maintained.
• Assist as a liaison between outlet colleagues and other departments in absence of a manager.
• Ensure all guest/colleague comments and concerns are effectively resolved.
• Performances are managed through coaching, documentation, feedback, and positive reinforcement.
• Maintaining accurate records on performance and audits, attendance, grooming, service deficiencies, schedule, and payroll.
• Recognize colleagues through comment cards, incentives, and continuous feedback.
• Assist in conducting monthly inventory reconciliation with supporting actions of inventory management.
• Meet daily deadlines as reflected in the operational plan.
• Maintain daily productivity as outlined in the monthly budget.
• Continuously seek out creative ways to improve service and overall F&B revenues and profitability.
• Act as a dynamic member of the hotel's F&B team and ensure strong departmental representation on other hotel committees and activities.
• Ensure hotel grooming and appearance standards are adhered to throughout the outlet.
• Ensure a clean and SAFE working environment, with continual emphasis on promoting colleague health and safety.
• Promote teamwork and respectful workplace practices between the kitchen and service colleagues.
• Assumes full operational responsibilities for outlet in absence of an Assistant Restaurant Manager and/ or Outlet Manager.
• Participate and monitor colleagues' involvement on all hotel wide committees, including Health & Safety and social.
• Meet, greet, and seat the guests, and touch every table at least once during the meal.
• Oversee guest selection and ensure proper placement and distribution.
• Floor presence during shift, greeting and interaction with guests.
• Prepare shift schedules according to Hotel occupancy and special functions.
• Complete menu knowledge (Etc. breakfast, lunch, dinner, beverage service area).
• Co-responsible with Assistant Restaurant Manager for training.
• Good interaction with guests. 'Be a representative of Aman, culture and traditions'.
• Achievement of guest satisfaction.
• Individual productivity.
• Work & Training attendance and punctuality record.

Job type:

Internship

• Assist in setting up and clearing tables in the dining area.
• Greet guests and provide menu recommendations.
• Take orders accurately and deliver food and beverages promptly.
• Ensure cleanliness and hygiene standards are maintained.
• Support the team during events, banquets, or busy service periods.
• Handle guest inquiries and resolve minor complaints professionally.
• Collaborate with kitchen and bar staff to ensure smooth service flow.
• Learn and follow safety and sanitation procedures.
• Currently pursuing a degree or diploma in Hospitality, Tourism, or related field.
• Strong communication and interpersonal skills.
• Service-oriented with a positive attitude.
• Able to work flexible hours, including weekends and holidays.
• Basic knowledge of food and beverage service is a plus.
• Team player with a willingness to learn.

Skills:

Microsoft Office

Job type:

Internship

• November 2026 onwards.
• Greet and assist visitors, clients, and employees in a courteous and professional manner.
• Answer and direct phone calls, emails, and other inquiries.
• Manage meeting room bookings and maintain office supplies.
• Support administrative tasks such as filing, scanning, and data entry.
• Assist in handling incoming and outgoing mail and deliveries.
• Maintain a clean and organized front desk and common areas.
• Coordinate with other departments for smooth office operations.
• Provide support during company events or meetings.
• Currently pursuing a degree or diploma in Business Administration, Hospitality, or related field.
• Strong communication and interpersonal skills.
• Professional appearance and positive attitude.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Ability to multitask and stay organized.

Experience:

2 years required

Skills:

HACCP

Job type:

Full-time

• To have complete knowledge on the food/ beverage/service available in sections appointed.
• Ensure that HACCP, Fire & Life Safety Standards are explained to staff, and are correctly applied.
• Operational.
• Monitor and ensure smooth operations.
• Effective participation in coordinating and controlling departments.
• Conducts regular tours of front and back of F&B operations to check on set-up / service / food quality / general maintenance / cleanliness.
• Recommends improvements in all aspects of their appointed sections as appropriate.
• Marketing & Planning.
• Conduct market surveys as required and plan.
• Implement appropriate measures to increase market share.
• Brainstorm / keep updated on new technology to improve work efficiency.
• Co-ordinate with the Executive Chef / Outlet Manager on the set-up, implementation and sales of all outlet promotions and menu planning.
• In conjunction with Head, Executive / Head Chef, to establish standard recipes / specifications sheet and theoretical sales prices for food and beverage services in sections appointed.
• Staffing & Training / Development.
• Participate in effective staff management (staff hiring / termination / transfers / overtime).
• Approve weekly staff roster.
• Enforce staff motivation and team building.
• Participate in divisional staff training / orientation.
• Observes staff individual performance / grooming / punctuality, and performs staff appraisals / disciplinary actions if required.
• Ensure that the staff are equipped with proper working environment / tools / knowledge to enable them to be productive and efficient in their work.
• Ensure application of procedures and regulations to staff concerning hygiene and sanitation / fire and safety/ emergency procedure.
• Self-Development.
• Maintain sound knowledge of departmental standards and procedures.
• Maintain a high level of product knowledge.
• Maintain Aman Nai Lert Bangkok standards of attitude, behavior and appearance.
• Attend necessary trainings.
• Have sound a knowledge of all F&B Menus.
• Maintains constant guest contact to obtain feedback / create future and potential clients.
• Proper and tactful handling of complaints.
• Conduct / attend F&B divisional and departmental meetings as required.
• Ensure smooth and effective communication between F&B and other departments in the hotel.
• Meeting regularly with key suppliers to discuss new products, flaws in existing products, maximize opportunity and sponsorships.
• Ensure that quality of food / beverage / service provided are consistently maintained.
• Quality Control.
• Ensure that all materials, equipment and machinery are properly used and regularly cleaned, in order to prolong usage.
• Effective participating and control in inventory taking / costs / breakage.
• Cost Control/ Planning.
• Practice economy of food, beverage, paper supplies, electricity and water.
• Responsible of budget / forecast / CAPEX / P&L for the division.
• Implement appropriate and effective measures to improve control of costs / expenses / labor.
• Administration.
• Prepare the F&B Division Report on a monthly basis (if applicable).
• Responsible for the implementation and upkeep of the systems for compilation of guest critique / business cards / guest letters.
• Authorize the daily outlet log book.
• Performance Goals & Performance Evaluation Criteria.
• Good interaction with guests. 'Be a representative of Aman, culture and traditions'.
• Achievement of guest satisfaction.
• Individual productivity.
• Work & Training attendance and punctuality record.
• Diploma / Degree in food and beverage / hospitality management.
• Minimum 2 years experience as DOF&B in an international hotel.

Skills:

Data Entry, English

Job type:

Full-time

• Handle incoming reservation inquiries via phone, email, and online channels in a courteous and professional manner.
• Assist guests with booking room, F&B reservations & room service order taking, including providing information on room types & outlets, rates, and availability.
• Process reservation requests accurately and efficiently in the hotel's reservation system.
• Respond promptly to guest inquiries, special requests, and concerns, and provide appropriate solutions or recommendations.
• Coordinate with other departments within the hotel, such as housekeeping and front desk, to ensure smooth check-ins and check-outs for guests.
• Upsell hotel amenities, packages, and special offers to maximize revenue and enhance the guest experience.
• Maintain up-to-date knowledge of hotel facilities, services, and local attractions to provide accurate information to guests.
• Handle any reservation modifications, cancellations, or special requests according to hotel policies and procedures.
• Assist with administrative tasks related to reservations, such as filing, data entry, and generating reports.
• Collaborate with the reservations manager and other team members to continuously improve reservation processes and guest satisfaction.
• In the absence of an operator (call center) team members, handle the tasks required for as an operator.
• Excellent English communication and interpersonal skills.
• Strong attention to detail and ability to accurately enter data into reservation systems.
• Flexibility to work various shifts, including evenings, weekends, and holidays, as needed.
• Positive attitude and willingness to go above and beyond to ensure guest satisfaction.