ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Sales, Thai, English

ประเภทงาน:

งานประจำ

• Cold&Warm Calling: Conduct 25-30 daily calls to qualify new and old leads and convert them into sales opportunities..
• Lead List Management: Organize, tag, and prioritize leads to ensure best prospecting and further handling. Research companies potential and find appropriate contact (HR Management).
• Pipeline Reporting: Maintain accurate notes of call outcomes, and follow-ups in the CRM for weekly management review..
• Market Intelligence: Gather feedback from calls regarding market needs to report back to the Head of Sales..
• Bachelor s degree in any field.
• 2 - 3 years of proven experience in telesales, outbound or recruitment sales. (Performance matters).
• You love doing sales: Demonstrated ability to work through lead lists without hesitation or fear of rejection.
• Strong communication skills: fluent in Thai and good proficiency in English.
• Disciplined, organized, and able to work independently to meet call targets.
• Why should you join us?.
• You ll be selling a market-leading product to top-tier companies, learning fast, and getting rewarded properly when you perform. If you like sales with momentum and upside, this role is for you.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Swift, Assurance, English, French

ประเภทงาน:

งานประจำ

• Escalation & Relationship Management Serve as the primary regional escalation contact for all Luxury & Lifestyle hotel support matters, ensuring swift and effective resolution. Cultivate and sustain trusted partnerships with hotel owners, General Managers, and regional leadership teams. Represent and champion hotel-specific operational needs, ensuring alignment with global service standards and strategic priorities.
• Quality Assurance and Service Excellence. Design and implement regional quality control frameworks for Level 1 support. Lead regular audits and performance reviews to e ...
• Proactive Problem Management and Trend Analysis. Identify systemic challenges and recurring issues across the Luxury & Lifestyle hotel portfolio, ensuring they are addressed before impacting operations. Lead cross-functional initiatives to resolve persistent problems and enhance service delivery. Monitor support trends to inform strategic improvements and foster a culture of continuous enhancement and operational resilience.
• Performance Measurement and Reporting. Oversee regional dashboards and KPIs for support performance. Provide actionable insights to senior leadership and hotel stakeholders. Use data to drive strategic decisions and optimize support operations.
• Stakeholder Management and Communication. Facilitate clear communication across hotels, support teams, and leadership, ensuring alignment on priorities and consistent service standards.
• Key input goals.
• Regional escalation framework and resolution protocols.
• Quality audit program and training roadmap.
• Monthly and quarterly performance reports with actionable insights.
• Hotel satisfaction improvement plan.
• Strategic relationship management framework.
• Key output goals.
• Reduction in escalation volume and resolution time.
• Improvement in first-contact resolution rates.
• Increase in hotel satisfaction scores.
• Decrease in recurring technical issues.
• Strengthened stakeholder engagement and trust.
• Qualifications Bachelor's degree or higher in Information Technology, Hospitality Management, or related field.
• At least 8+ years experience in technical account management or similar role.
• Proven experience in escalation management and quality assurance.
• Experience working with luxury hotel brands and high-touch service environments.
• Strong background in stakeholder management and relationship building.
• Experience in training and guiding support teams.
• Excellent communication and relationship management skills.
• Strong analytical and problem-solving abilities.
• Customer-centric mindset with focus on service excellence.
• Ability to work effectively in cross-functional environments.
• Fluency in English (required) and additional languages is beneficial French(FR).
• Additional Information This position is based in Bangkok.
• The role involves global collaboration, requiring flexibility to accommodate time zone differences..

ทักษะ:

Finance, Accounting, Swift, English

ประเภทงาน:

งานประจำ

• Bachelor s degree or higher in Business Administration, Finance, Economic or Accounting is highly preferred.
• Very good command of spoken and written in English & Thai.
• At least 7-10 years (Senior) and 3-5 years (Junior) of experience in Treasury Operations in Financial Institutions.
• Very good knowledge of global market products, investments and finance including the local regulations and tax laws.
• Specialized in FX and derivatives settlement workflows, including SWIFT/ Baht net payment system.
• Competent user of MS Office program especially MS excel, MS Power point.
• Very good communication skills and able to communicate well with staff, colleagues and management.
• Excellent supervisory and problem solving skills.
• Self-starter, detail and result oriented, logical and good analytical skill.
• Able to work well under pressure, multi-task and prioritize work within tight deadline.
• Team player with strong interpersonal skill and positive attitude..
• You have read and reviewed Krung Thai Bank Public Company Limited's Privacy Policy at https://krungthai.com/th/content/privacy-policy. The Bank does not intend or require the processing of any sensitive personal data, including information related to religion and/or blood type, which may appear on copy of your identification card. Therefore, please refrain from uploading any documents, including copy(ies) of your identification card, or providing sensitive personal data or any other information that is unrelated or unnecessary for the purpose of applying for a position on the website. Additionally, please ensure that you have removed any sensitive personal data (if any) from your resume and other documents before uploading them to the website.
• The Bank is required to collect your criminal record information to assess employment eligibility, verify qualifications, or evaluate suitability for certain positions. Your consent to the collection, use, or disclosure of your criminal record information is necessary for entering into an agreement and being considered for the aforementioned purposes. If you do not consent to the collection, use, or disclosure of your criminal record information, or if you later withdraw such consent, the Bank may be unable to proceed with the stated purposes, potentially resulting in the loss of your employment opportunity with.

ทักษะ:

Interior Design, Compliance, Negotiation

ประเภทงาน:

งานประจำ

• Develop and implement sourcing strategies for subcontractors, construction materials, and interior design works, with a strong focus on cost optimization and value creation for the organization.
• Manage procurement activities related to repair and maintenance works, including contractor selection and sourcing of maintenance equipment in accordance with scheduled plans.
• Build and maintain strong relationships with internal stakeholders and strategic sup ...
• Mitigate supply chain risks and ensure full compliance with applicable laws, regulations, TOR requirements, and contractual agreements.
• Drive continuous improvement initiatives in procurement processes to enhance operational efficiency and effectiveness.
• Plan, control, and monitor purchasing activities in line with company standards and project timelinees.
• Lead price negotiations and commercial discussions with both local and international suppliers to achieve the best value.
• Review purchase orders, analyze procurement data, and develop effective sourcing plans.
• Provide procurement advisory support and coordinate closely with related departments.
• Monitor delivery schedules to ensure alignment with project requirements and organizational needs.
• Prepare, analyze, and present monthly procurement reports, including supplier performance and pricing analysis.
• Develop and maintain long-term partnerships with suppliers and subcontractors to strengthen business collaboration.
• QualificationsBachelor s or Master s Degree in Engineering, Supply Chain Management, Logistics Management, Business Administration, or related fields.
• Minimum of 7 years experience in engineering procurement, construction projects, repair, or maintenance works.
• Experience in Oil & Gas or Quick Service Restaurant (QSR) businesses will be an advantage.
• Strong knowledge of engineering procurement and construction-related sourcing.
• Proven experience in project planning and successful project execution.
• Strong analytical, negotiation, and communication skills.
• Solid understanding of procurement processes, contracts, and compliance requirements.
• Proficient in Microsoft Office applications, particularly Excel (Pivot Table, VLOOKUP).

ทักษะ:

Agile Development, Negotiation

ประเภทงาน:

งานประจำ

• Understanding and breaking down the Business Requirement Document (BRD) into list of components.
• Estimating effort for each impacted component.
• Gathering requirement from business users including.
• High-Level Journey Flow Preparation.
• Designing journey flows for requirement gathering sessions.
• Ensuring alignment between Business Units and all stakeholders.
• Examples of effective flow diagrams.
• Scenarios Analysis.
• Identifying and analyzing scenarios with Business User.
• Confirming the scope of each scenario.
• Detailing impacts and ensuring comprehensive scenario coverage.
• Integrated Services Analysis.
• Listing all required integrated services with related systems.
• Providing detailed analysis for each service to confirm issue (if any) with service owner.
• Providing functional and non-functional specifications.
• Grooming Development Team including System Analyst, Developer, Tester.
• Ensuring traceability between requirements and project goals.
• Reviewing architectural decisions and their impacts on business needs..
• Bachelor s degree in Computer Science, Computer Engineering or related fields.
• At least of 5 years experience in application development in banking with a few years experience in business analysis.
• Experience in Banking products and banking services especially for Payment, Transfer and Remittance.
• Experience in Water Fall and Agile development methodologies.
• Experience in MS PPT, MS Excel, Jira, Confluence, draw.io.
• Good negotiation communication skills both written and verbal.

ทักษะ:

Power point

ประเภทงาน:

งานประจำ

• มีความรู้ในความเข้าใจในธุรกิจ SME ไม่ต่ำกว่า 2 ปี และมีความรู้ความเข้าใจในผลิตภัณฑ์ของธนาคารที่เหมาะสมสำหรับลูกค้าในกลุ่ม SME เป็นอย่างดี (ลูกค้าที่มียอดขายมากกว่า 100 ล้านต่อปี).
• มีความเข้าใจในกระบวนการทำงานของ RM จุดแข็งจุดอ่อน ของทีมขายเปรียบเทียบกับคู่แข่ง.
• สามารถคำนวณ work load ของ RM เปรียบเทียบในแต่ละพื้นที่ และระบุพื้นที่ที่เหมาะสมในการโยกย้าย หรือจัดตั้งทีมที่รับผิดชอบพื้นที่ (BC).
• มีทัศนคติที่ดีในการนำเสนอสิ่งที่ต้องปรับปรุงและพัฒนาเพื่อเพิ่มประสิทธิภาพ ในการทำงานให้กับองค์กร.
• สามารถเดินทางไปทำงานในต่างจังหวัด ได้ในบางครั้ง (ประมาณ 30 วัน / ปี).
• วุฒิการศึกษาปริญญาตรีขึ้นไปในสาขา เศรษศาสตร์, การเงิน, สถิติ, การบริหาร, วิศวกรรม หรือสาขาที่เกี่ยวข้อง.
• สามารถใช้งานโปรแกรม MS Excel (Pivot Data), Power point และ Access ได้เป็นอย่างดี.
• สามารถวิเคราะห์ข้อมูลได้อย่างแม่นยำ และนำเสนอข้อมูลที่ Sensitive ได้ดี เช่น ข้อมูลปริมาณงานมากน้อยของ BC การขยาย /ลด BC ตามรายได้และตวามคุ้มค่า การปรับเปลี่ยนโครงสร้างเพื่อตอบโจทย์ธนาคาร.
• ท่านได้อ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในรพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

SAP

ประเภทงาน:

งานประจำ

• Conduct session of business and regulatory requirements from stakeholders and finalise the requirements.
• Provide advisory on Operational Risk Management to support good design of system functionality to ensure design aligning with relevant regulatory requirement and good practice.Operational Risk Management Framework and Matrix.
• Operational Risk Management Workflow from end to end including identification, assessment, monitoring, escalation and reporting.
• Operational Risk Indicators.
• Operational Risk Inventory and Controls.
• Operational Risk Dashboard.
• Incident Management Activities from end-to-end process.
• Translate requirements into system specifications and user stories.
• Lead the workshops with client stakeholders and solve the issues properly with good practices and knowledge sharing.
• Prepare documentation including Requirement Traceability Matrix (RTM), Functional Specification Document (FSD), and process flows.
• Support design, configuration, and integration of the ORM module within the GRC platform.
• Develop, execute and manage test cases & scripts and UAT for ORM module.
• Support accuracy and completeness of data migration and system outputs.
• Document test results, track defects, and support resolution.
• Create training materials (such as manuals, quick guides, and e-learning modules) and conduct the trainings.
• Support change management activities for ORM module to ensure effective adoption.
• Manage project delivery, budgets, risks, key stakeholders and communications with clients.
• Supervise and coach junior consultants, reviewing work products to ensure quality and consistency.
• Contribute to business development through proposals, client presentations, and thought leadership.
• Your Role as a Leader.
• Build and lead diverse teams, providing coaching and development opportunities to junior staff.
• Collaborate across service lines to deliver integrated solutions to clients.
• Inspire confidence and trust in clients through strong stakeholder engagement and communication.
• Drive superior outcomes by aligning project objectives with client strategic priorities.
• Demonstrate integrity, accountability, and inclusive leadership values.
• Bachelor s or Master s degree in Business Administration, Risk Management, Finance, Information Systems, or related field.
• For Consultant level 1-3 years of experience in GRC, Enterprise Risk Management, or Risk Advisory, preferably in the financial services sector. For Senior Consultant and Manager level 5-8 years of experience in GRC, Enterprise Risk Management, or Risk Advisory, preferably in the financial services sector.Strong knowledge of ERM frameworks (COSO ORM, ISO 31000) and regulatory standards (Basel II/III, BOT).
• Experience with GRC platforms (RSA Archer, SAP GRC, MetricStream, or equivalent) is a plus.
• Archer Certified Administrator (Specialist/Expert), ServiceNow CIS (Risk & Compliance), or equivalent certification is a plus.
• Proficiency in business analysis, documentation, and stakeholder facilitation.
• Strong problem-solving, analytical, and communication skills.
• Professional certifications such as GRC, CISA, CRISC, CISM, CISSP are highly desirable.
• Technical Skills.
• Exposure to GRC/IRM platforms such as Archer, ServiceNow, or MetricStream.
• Understanding of workflows, reporting, and dashboard.
• Proficiency in Microsoft Excel and PowerPoint for analysis and reporting.
• Soft Skills.
• Strong client-facing skills with ability to influence and consult at management levels.
• Excellent presentation, facilitation, and communication skills.
• Team-oriented with a willingness to learn and adapt to dynamic client environments.
• Ability to work in structured consulting environments with deadlines and deliverables.
• Critical thinking, strong problem-solving and conflict resolution capabilities.
• Industry Focus: FSI.
• Exposure to banking, asset management, digital asset, insurance, and financial services risk and compliance processes. Understanding of significant risk and compliance domain for specific industry. Requisition ID: 112355In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ทักษะ:

Microsoft Office, Excel

ประเภทงาน:

งานประจำ

• Retrieve & upload customer complain case via CCRP,KTA & ITMX web portal.
• Prepare data for investigation and adjustment.
• Prepare letter sending to customer for wrongly account fund transfer case.
• Customer communication skill.
• Coordination with ATM Pool member for transaction disputed by complaints.
• Perform daily settlement with other banks within timeline.
• Check balance and transactions reconciliation among BAY and ATM Pool member within SLA.
• Upload data ATM transaction BAY and ATM Pool to PCC/ ITMX s regulations and SLA.
• Reconcile between BAY & Pool and clarify difference or unbalance in GL account.
• Monitor and control the accuracy of daily settlement day matched against GL.
• Periodically review and revise procedures to ensure our operations are complied with bank's policy and timely adjust procedures to be aligned with business growth and new products & services.
• Bachelor's Degree in any fields.
• At least 1 year of experience in Single Payment Settlement, or related fields.
• Knowledge of Financial and Banking business (if any).
• Computer literate in Microsoft Office - Word & Excel.
• Customer service oriented.
• Proactive, self-motivated and high responsibility.
• Able to work in a team environment.
• Possess good service mind and patient.
• Able to work under pressure.
• FB: Krungsri Career (http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN (https://krungsri.com/bprivacynoticeen).
• ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรของธนาคารได้ โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฏด้านล่าง.
• ภาษาไทย (https://krungsri.com/bprivacynoticeth).

ทักษะ:

Finance, Accounting, English

ประเภทงาน:

งานประจำ

• Marketing & Cross Sell: Source prospects and develop new customer relationships, ensuring that client s needs are met.
• Develop and manage relationships with existing clients and ensure that business volume is maintained.
• Responsible in developing business plan which contribute to the growth of business.
• Promote cross-selling from the Bank s associated and subsidiary companies under One Krungsri brand with Corporate Banking client base and/or make referral.
• Portfolio Management: Monitor and control constant business volume and enhance profitability to achieve the business target.
• Maintaining knowledge of client accounts; acquiring and updating knowledge of various bank products and services offered by the bank.
• Product Planning: Work with product partners to ensure that client s needs are met and develop potential opportunities.
• Meet with clients to determine their needs and matching these needs with comprehensive tailored-made products and services.
• Work closely with Corporate Credit Analysis Team to ensure that credit-related losses are within stipulated risk-appetite levels.
• Education Background: Master's degree in Business, Finance, Accounting or Economics.
• Minimum 5 years of experience in Corporate Banking RM/ CA.
• Excellent command of written and spoken English.
• Personal Characteristics/Attributes: Ambitious, Confident, Well-organized, Result-oriented.

ทักษะ:

Business Development, Statistics, Analytical Thinking

ประเภทงาน:

งานประจำ

• PTG Energy is looking for a senior data leader to join our Data team, working closely with the CDO and business leaders to drive enterprise business impact through advanced analytics and customer insights.
• This role focuses on applying statistics, data science, and analytical thinking to solve complex business problems-driving growth, customer engagement, and strategic decision-making across PTG s diversified businesses, including Retail, Food & Beverage, Logistics, Services, and Energy.
• Lead high-impact data and analytics initiatives using customer, transaction, and operational data.
• Partner with senior stakeholders to translate advanced analytics into clear, actionable business decisions.
• Contribute to enterprise data & analytics strategy with a strong execution mindset.
• Identify and support new revenue and business opportunities through data-driven insights.
• 7-12 years of experience in data, analytics, or advanced analytics roles (strategy or consulting background is a plus).
• Strong grounding in statistics, data science, and analytical thinking.
• Proven experience delivering measurable business outcomes using data.
• Comfortable influencing senior leaders while remaining hands-on with analytics thinking.
• Backgrounds in Retail, Consumer, Platform, Consulting, or Financial Services are welcome.
• This is a data leadership role with strong business exposure, not a pure strategy or reporting position.
• This role operates as a senior player-coach and works closely with top management.