ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Level 2 IT Security that working in shift 24x7 at NOC room Bangna.
• Real time security event monitoring and basic security incident investigation.
• Monitoring security threats and risk involving customer's infrastructure by using SIEM equipment.
• Trigger escalation to Level 2 IT Security for important alert.
• Produce regular report ( monthly or on-demand report ).
• Working Location: Datacenter (Bangna) or Fujitsu Exchange Office (Asok).
• Working day: Mon-Fri 08.30-17.30.
• Male/Female, age not over 35 At least 3 years experienced of work.
• Background in computer network, infrastructure, security or related.
• Sec+ certified is appreciated. (Comtia Sec+, CCNA).
• Strong English Competency (written, reading, speaking, listening ).
• Ability to make scripting to support the work is a plus point.
• Analytical skill.

ทักษะ:

Automation

ประเภทงาน:

งานประจำ

• Collecting and aggregating data from various sources within the 4G and 5G networks, network performance data, user behavior data, traffic patterns, etc.
• Analyzing network data using statistical and machine learning techniques to identify trends, patterns and issues.
• Creating predictive models to forecast network performance & capacity planning.
• Utilizing data insights to optimize network performance.
• Understanding user behavior and translating technical data into actionable insights.
• Monitoring KPIs.
• Generating regular reports and dashboards to communicate findings and recommendations to relevant teams.
• Collaborating with cross-functional teams.
• Addressing network-related issues by analyzing data and identifying root causes.
• Experimenting with new data analysis techniques, tools and methodologies to drive innovation and improve analytical capabilities.
• Skills.
• Technical skills in data analytics, statistical analysis, machine learning, programming (Python, R, SQL).
• Visualization tools: PowerBi, Tableau.
• Strong problem-solving skills, critical thinking, and the ability to work with large datasets.
• Proficiency in Python, with knowledge of at least one Python web framework.
• Adept at the use of {{ BI reporting tools such as Tableau, Board, Power BI, Domo, Looker, MicroStrategy, Cognos Analytics, Oracle Analytics Cloud, QlikView, Dundas BI, Sisense, Spotfire, Pentaho, SAP.
• Power Query: Ability to use Power Query for data extraction and transformation.
• SQL: Familiarity with SQL for querying databases.
• Problem Solving: Critical thinking to solve complex data-related challenges.
• Communication: Effective communication skills to understand business requirements and present findings.
• Continuous Learning: Staying updated with Power BI's evolving features and best practices.

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

• Response KPI monitoring and worse cell analysis. Already Lock 2.
• Knowledge and understand 3,4,5G.
• Able to analyze DT and KPI (master).
• L3 signalling analysis is a must.
• Paramter optimization and feature deployment experience.
• Worse cell / vip complaint handling.
• Planning.
• Verify solution of each site in official site list.
• Prepare IEA for customer discussion.
• Discuss IEA with customer in order to get FEA.
• Issue office FEA.
• Get FEA approval.
• Upload approved FEA in system.
• Site survey for ad-hoc site list.
• Verify picture from installation team.
• Prepare CDD information.
• Coordinate with other parties to get all required information.
• Follow up core network on defining new site/cell information.
• Update information in planning tools.
• Verify drive-test result (CVT) and troubleshooting issue.
• Proceed to submit CVT report and AOR report for A147 approval.
• Initial Tuning.
• Troubleshoot some alarm for A72. Example: Inter-node CA, Sleeping cell, service degrade for claim A72 etc.
• Track progress of A116 milestones, consult and resolve OSS KPIs issues.
• Receive the Integrated node list from CU/Region and validate.
• Perform alarm check, basic KPI check, site health checks for site and its co-located sites - Perform critical parameter audit (35 + key parameters) pre and post should be same for existing nodes.
• Baseline audit for the new layer which came in.
• KPI analysis/CR creation/TT request / follow-ups/implementation.
• Pre-post KPI monitoring to be continuous for 3 days.
• Tracker update CVT tracker, New site monitoring tracker / CR tracker update.
• Receive the On air node list from CU / region and validate.
• Perform alarm check, basic KPI check, site health checks for site and its co-located sites.
• KPI analysis/CR creation/TT request / follow-ups/implementation.
• Pre-post KPI monitoring to be continuous for 3 days.
• Tracker update CVT tracker, New site monitoring tracker / CR tracker update.
• Acceptance.
• Coordinate with ASP to start radio network tuning activity.
• Follow up with ASP on progress of radio network tuning.
• Coordinate with customer and ASP to perform acceptance.
• Follow up with customer on acceptance certificate.
• Coordinate with SDU to start final radio network tuning activity.
• Coordinate with customer for final acceptance.
• Follow up with customer on acceptance certificate.
• Others.
• Have experience with Ericsson equipment.
• Have experience with True network.
• Have experience with True acceptance procedure.
• Good communication skill.
• Good leadership skill.

ทักษะ:

Project Management, SQL, English

ประเภทงาน:

งานประจำ

• Use the ZTE's project management system: EPMS, Assists the executive project manager, Track and manage project data.
• Prepare online project budgets in the EPMS system.
• Perform EPMS operations training for local employees of the project team and subcontractors.
• Report EPMS problems collected in the application to the HQ, and track the problems until they are closed.
• Report development (Preferred, Knowledge of SQL database).
• Coordinate between Chinese and local for any assign from project manager.
• Bachelors Degree in Telecommunication Engineering and related fields.
• Excellent English Skills.
• Good written, listened and spoken in Thai.
• Familiar with the process of project management such as project process, quality, cost management.
• Relative with telecom industry.
• Hard work and highly adaptable.
• Familiar with SQL 2000 knowledge.

ทักษะ:

System Administration

ประเภทงาน:

งานประจำ

• Act as the escalation point for activities demanding a level of technical expertise as a.
• 24/7 capability hosted in Automated Operations.
• Actively monitor ticket queues to ensure timely response to tickets.
• Out of business hours, Domain Support Specialist is triggered on the on call phone.
• by Automated Operations.
• Focused on improvement of automated recovery.
• Escalation support for Service surveillance and (on-site) service.
• Ensure that the services provided to customers are continuously available and.
• performing to Service Level Agreement (SLA) performance levels.
• Perform analysis to proactively detect possible failures. This shall ensure incident.
• restoration and repair as a result of its own analysis or when prompted by.
• Automated Operations processes.
• Act to meet the service or resource requirements, in the cases in which an overall.
• and higher-level network knowledge is required or when knowledge on specific.
• products or services is required.
• Domain Support Activities.
• Change Introduction impact analysis.
• 1st Level Preventive Maintenance Definition & Coordination.
• Perform Routine Maintenance (Selected Systems) and access database audit.
• Change Fall Back Decision Support.
• KPI reporting design and definition.
• Event correlation and filtering definition.
• Incident Management Support 24x7.
• Incident Resolution.
• Initiate 3rd Level Functional Escalation.
• Field Maintenance Corrective Maintenance Execution Support.
• Request (On-site) Services.
• KPI Analysis.
• Problem Management Initiation.
• Incident Cause Identification and Report.
• Supplier/Partner Incident Interaction.
• System Administration.
• Database Maintenance.
• Application corrective and conditioning tasks Execution or Coordination.
• Support Server / Applications Interconnections.
• User Access management and user reconciliation.
• Service Resource Fulfilment activities.
• Change Introduction impact analysis Support for basic CM Activities.
• New or Enhanced Service & Resource Acceptance.
• Fulfilment WO Post-implementation support.
• Change Execution for basic CM activities.
• End to end Service Request; Planning, Execution, testing, status reporting & logging.
• Standard Change Handling, Feature Implementation.
• Engineering & IS/IT or Deployment WO completion, Resource update, Provisioning.
• Resource Update (WO Execution).
• SRF service KPI reporting, designing and implementation.
• Problem Management of customer offerings.
• Problem Recording.
• Problem Investigation & Diagnosis.
• Work-around proposals.
• Problem Solution proposal.
• Proactive Problem Identification.
• Supplier/Partner Problem Interaction.
• Full support through the Problem Management investigation.
• Customer Experience Resolution.
• Customer Experience Resolution and Analysis.
• Drive improvement initiatives and insights based on Report Analysis.

ทักษะ:

Oracle, MySQL, SQL, Linux, UNIX

ประเภทงาน:

งานประจำ

• Perform cybersecurity governance and assessment controls based on organizations standard, NCSA (National Cyber Security Agency).
• Apply cybersecurity and privacy principles to organizational requirements.
• Perform Identity and Access Management (IAM) across the MS Thailand.
• Training and coaching staff members under the Security Policy implementation.
• Guide cross-functional teams through security audits.
• Response for threats; seeing the process through from discovery, investigation, to remediation.
• Response and analysis for Cyber security incident.
• Identify potential internal threats source from user action or behavior.
• Collaborating with managers and executives to ensure changes are effective.
• BSC or BE or Graduate In Computer Engineering, Information Technology, Computer Sciences or related Fields.
• Familiar with Telecom, Security under Telecom, IAM Process and Operations.
• Knowledge of the Cyber Threat Landscape.
• Strong awareness of Cyber Security and tools such as Sybase, Oracle, MySQL, MS-SQL DB, SQL Language, Window, Linux/Unix OS etc.
• Complex Problem Solving.
• Knowledge of the Cyber Threat Landscape.
• Strong Knowledge of IAM Process.
• People skills.
• Team working.
• Good communication in Thai/English.

ประเภทงาน:

งานประจำ

• understand Ericsson RBS hardware and controller (RNC, BSC).
• have experience on Ericsson license for RBS, RNC, BSC.
• have experience in RBS license management such as.
• understand license requirement.
• generarte license file.
• implement license file.
• verify implementation of license.
• monitor BSC, RNC capacity.

ทักษะ:

SQL, Automation, Power BI, Python, MySQL

ประเภทงาน:

งานประจำ

• Develop and maintain custom Excel-based tools, macros, and VBA scripts for data analysis and automation.
• Design and manage MS Access databases, including forms, queries, and reports for data tracking.
• Create dynamic Power BI dashboards and reports for real-time data visualization and decision making.
• Develop scripts, applications, and automation workflows using Python, SQL, or other relevant programming languages.
• Optimize data processing by minimizing manual interventions and improving efficiency.
• Identify and resolve data inconsistencies, ensuring data integrity and accuracy.
• Collaborate with cross-functional teams to understand project needs and enhance tool functionalities.
• Implement ETL (Extract, Transform, Load) processes for integrating and managing large datasets.
• Provide technical support and training to users on developed tools and reporting systems.
• Bachelors degree or higher in Computer Science, Data Analytics, Software Engineering,.
• Information Technology, Information Systems, or related field.
• Proficiency in Microsoft Excel (including advanced formulas, VBA, Power Query, and.
• PivotTables).
• Expertise in MS Access (including database design, SQL queries, and automation).
• Strong Power BI skills, including DAX, data modeling, and visualization.
• Proficiency in coding languages such as Python, SQL, or R for automation and data processing.
• Database Management: Experience in database management (SQL, MySQL, PostgreSQL, or similar).
• Experience handling large datasets and implementing data optimization techniques.
• Knowledge of ETL processes and integration of various data sources.
• Experience with cloud-based solutions like Azure, or AWS.
• Knowledge of APIs and integration techniques for data exchange.
• Familiarity with project management tools and methodologies.
• Programming Skills: Strong programming skills in Python, JavaScript, or other automation related languages.
• Internal Tool Development: Previous experience in internal tool development and workflow automation.
• Business Systems Integration: Experience in integrating automation with business systems (ERP, CRM, or custom tools).
• Language Skills: Fluent in English.
• Functional Skills: Ability to multi-task and work on separate projects in a fast-paced and dynamic environment with tight deadlines. Ability to work with clients, technical architects, and other IT teams, demonstrating strong technology acumen.
• Communication Skills: Excellent interpersonal communication, actively contributing knowledge, experiences, and skills to foster a learning culture.
• Independent Work: Ability to work independently and manage multiple tasks effectively.
• Problem-Solving: Strong problem-solving skills and a proactive approach to automation.
• Values and Behaviors: Proactive, able to work under pressure, result-oriented, flexible and responsive to changing work patterns and demands. A thorough and methodical approach to work.
• Customer Focus: Ability to deliver results and meet customer expectations consistently.

ทักษะ:

Automation, Project Management

ประเภทงาน:

งานประจำ

• Lead and manage end-to-end projects, from initiation to completion, ensuring projects are delivered on time, within scope, and budget.
• Stakeholder Collaboration: Work closely with internal teams, clients, and stakeholders to gather requirements, define project scope, and establish clear project objectives.
• Planning and Execution: Develop detailed project plans, allocate resources, and monitor progress, making adjustments as necessary to meet project goals.
• Risk Management: Identify potential risks and develop mitigation strategies to ensure smooth project execution.
• Reporting and Communication: Provide regular project updates, status reports, and deliverables to key stakeholders, ensuring transparency throughout the project lifecycle.
• Process Improvement: Contribute to the optimization of project management processes to support the organizations transformation and automation goals.
• Customer Focus: Ensure all projects are aligned with customer requirements and contribute to enhancing customer satisfaction and experience.
• Manage and drive transformation and automation projects within Managed Services, ensuring all activities align with strategic goals for digitalization, efficiency, and process improvement.
• Collaborate with stakeholders for detailed project focused on transforming operational processes through innovative solutions and automation technologies.
• Stakeholder Engagement & Requirement Gathering: Partner with internal and external stakeholders to understand transformation needs, gather requirements, and define project scope, ensuring alignment with organizational objectives.
• Change Management and Adoption: Support change management initiatives to ensure successful adoption of new automation tools and transformation processes, helping teams transition smoothly to optimized workflows.
• Risk and Issue Management in Transformation: Proactively identify potential risks and issues related to transformation projects, implementing mitigation strategies to keep projects on track and reduce disruption.
• Customer-Focused Transformation: Ensure that transformation and automation projects are designed with customer experience in mind, delivering improvements that directly benefit clients and enhance service delivery.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

VMware, Windows Server

ประเภทงาน:

งานประจำ

• Male age not over 30 Years old.
• Bachelor's Degree in Computer Science, Computer Engineer or related fields.
• As least 3 years experience in Maintenance.
• Hypervisor Server (VMware).
• Microsoft Windows Server.
• Microsoft application server (DNS/DHCP/.).
• VEEAM Backup or other backup software.
• HPE/DELL/Lenovo Server and SAN Storage.
• Microsoft 365.
• FortiGate Firewall and Cisco switch.
• Can Driving a car and driving license.
• Have own car is an advantage.
• Social security.
• ได้รับสิทธิเมื่อเริ่มงานทันที.
• Health Insurance.
• ประกันสุขภาพ แผน 1 เมื่ออายุงานครบ 1ปี.
• ประกันสุขภาพ แผน 2 เมื่ออายุงานครบ 5ปี.
• ส่วนเกินค่ารักษาพยาบาล ต้องมีใบรับรองแพทย์และใบเสร็จค่ายาเท่านั้น.
• ผู้มีอายุงาน 3เดือน-1ปี สามารถเบิกได้ครั้งละ 300 บาท จำนวนไม่เกิน 3ครั้ง/ปี.
• ผู้มีอายุงาน 1ปี-3ปี สามารถเบิกได้ครั้งละ 1,000 บาท จำนวนไม่เกิน 3ครั้ง/ปี.
• ผู้มีอายุงาน 3ปี-5ปี สามารถเบิกได้ครั้งละ 2,000 บาท จำนวนไม่เกิน 3ครั้ง/ปี.
• ผู้มีอายุงาน 5ปีขึ้นไป สามารถเบิกได้ครั้งละ 3,000 บาท จำนวนไม่เกิน 3ครั้ง/ปี.
• Overtime.
• 30น. เป็นต้นไป.
• กำหนด OT สำหรับงานบริการทั่วไป (Standard) ตั้งแต่ 17.30-20.00น.ต่อวัน และไม่เกิน 30ชั่วโมง/เดือน.
• สำหรับ OT ประเภทอื่นๆ เช่น งานโครงการ งานบริการ และหรือที่ได้รับมอบหมายไม่กำหนดชั่วโมง.
• Laptop.
• ได้รับเมื่อเรื่มงาน บริษัทมีให้.
• Provident Fund n/a.
• No. of workdays in a week.
• Mon-Fri.
• 00-17.00.
• No. of day leave entitlement in a year.
• ลาป่วย 30วัน/ปี.
• ลากิจ 6วัน/ปี.
• ลาพักร้อน.
• อายุงานครบ 1ปี ได้รับ 6วัน/ปี.
• อายุงานครบ 3ปี ได้รับ 10วัน/ปี.
• ลาหยุดพิเศษ 1วัน ในสัปดาห์ถัดไป (กรณีทำงานครบ 7วัน หรือทำงาน Project ในวันเสาร์-อาทิตย์).
• ลาบวช 30วัน.
• ลาคลอด 90วัน.
• ลาอื่นๆ เช่น รับปริญญา / Project Star Reward เป็นต้น.
• Any other non-cash benefits.
• Project Star Reward (Hotel+Food).
• Health check.
• Company Travel / Company outing.
• Polo-shirt.
• Tel. / Pocket wifi for Helpdesk and team lead.

ทักษะ:

Industry trends, Negotiation, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Identify and engage with potential customers through various means, including cold calling, referrals, networking, and attending industry events.
• Develop and maintain a database of leads and effectively prioritize them for sales outreach.
• Educate customers on the advantages of solar energy, including cost savings, environmental benefits, and available incentives or rebates.
• Explain the solar installation process, system components, and financing options to potential customers.
• Visit customers' locations to evaluate their energy needs, roof suitability, and sun exposure to determine the optimal solar system size and design.
• Collaborate with design and engineering teams to create personalized solar energy proposals based on site assessments and customer preferences.
• Present proposals to customers, address their questions and concerns, and negotiate terms to secure contracts.
• Work closely with the sales team to achieve individual and team sales targets, sharing insights and best practices to enhance overall sales effectiveness.
• Assist customers in completing necessary paperwork and contracts for solar system installation, financing, and incentives.
• Build and maintain strong relationships with customers by providing exceptional customer service throughout the sales process and addressing any post-sale inquiries or concerns.
• High school diploma or equivalent is required.
• Bachelor's degree in business, marketing, electrical engineer, or a related field is preferred.
• Proven experience in sales, preferably in solar energy, renewable energy, or a related industry.
• Familiarity with solar energy products, systems, and industry trends.
• Excellent communication and interpersonal skills to effectively engage and influence potential customers.
• Strong negotiation and persuasion abilities to close deals and meet sales targets.
• Ability to understand technical aspects of solar energy systems and convey this knowledge in a clear and accessible manner to customers.
• Proficient in using CRM software and other relevant sales tools.
• Valid driver's license and reliable transportation to conduct site visits and meet with customers.

ทักษะ:

Negotiation

ประเภทงาน:

งานประจำ

• Collaborate and commit to Partnering with the business.
• Early proactive engagement, identifying and working on operational improvements.
• Drive stakeholder engagement as a trusted business advisor.
• Inspire business ideas, strategies & PSL (Preferred Supplier List).
• Hold sourcing responsible for profitability, competitiveness, and compliance.
• Optimize Sourcing performance targets.
• Engage & contribute to Sales process for winning profitable business.
• Be accountable for Sourcing value augmentation towards business opportunities.
• Drive change and strategy developments.
• Minimum 5 - 10 years of Sourcing/Project Management, and vendor management.
• Extensive experience negotiating Telecom projects with subcontractors is an advantage.
• Master or bachelor degree in Business Management, Engineering, or related fields (MBA / Professional Procurement certification is a plus).
• Experience in Direct and Indirect sourcing categories.
• Sourcing Practice, Process & Strategy Knowledge.
• Business Modelling Skills.
• Business Understanding.
• Change & Improvement Management Skills.
• Commercial Acumen & Skills.
• Local laws and Regulation knowledge.
• Deciding & Initiating Action.
• Fluency in English Language.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Engineers for Data Center for Symphony projects (located in Smoot Life Building in Sathorn road). These persons have to work in shift operation with 24x7 ( 1 person per shift). Our budget salary base 20KTHB (this is excluding OT), the contract will be year by year and we expect to start the work on 1st of August 24, 2020, please help to find the candidates.
• ทำงาน 5 วันหยุด 2 วัน และ 6 วันหยุด 1 วัน ตามตารางกะ.
• A: 07.00 - 16.00.
• B: 14.00 - 23.00.
• C: 22.00 - 08.00.
• below are the job roles.
• a. Assist Facilities.
• Maintenance vendor on daily / yearly maintenance activities in facilities especially on electrical and mechanical work.
• b. Oversee all.
• Mechanical and Electrical (M&E) equipment and installation and ensure all are in good and proper working order based on maintenance plan.
• c. Maintaining the.
• Data Centre building's electrical supply and reticulation system, installations, and equipment.
• d. Day to day operations of the entire facility, electrical installation and monitoring on high voltage facility equipment's performance. This will also include overseeing production equipment, maintenance and contractor work arrangement.
• e. Plan, execute and ensure all Preventive Maintenance and Monthly Maintenance for all the facilities but not limited to Electrical, Mechanical and Civil & Structure.
• f. Ensure all the Data.
• Centre facilities have been serviced with quality and on time.
• g. Establish and.
• write up" a work shut down and normalize procedure for all Mechanical and.
• Electrical facilities in line with Thailand Electricity Supply Act.
• h. Establish a procedure and lead a team of technical personnel to self-perform the Preventive and Monthly Maintenance which instructed by Management.
• i. Troubleshooting electrical and mechanical fault circuit/system and provide recommendation to minimize re-occurrence or long term solution.
• j. To ensure all laws and regulations related to electrical system and installation are complied with the authority.
• k. Prepare Incident and Root Caused Analysis Report, insurance claim, Monthly Report and Yearly.
• Report to Management.
• l. Able to communicate in English will be an added advantage.
• m. Possess Vocational.
• Diploma/Degree or any certification in Electrical & Mechanical n. At least 5 years working experience in related fields o. Able to work in.
• Shift operation (3-shifts).
• p. Certified the.
• Electrical Training from Department of Skill Development (กรมพัฒนาฝีมือแรงงาน).

ประเภทงาน:

งานประจำ

• Logging Ticket process request and problem of ICT issue on Ticket system.
• Forward Ticket to the related Team.
• Reminder of the ticket resolution SLA and pending Ticket.
• Install, Update, and Uninstall Software.
• Setup Computer and Peripheral devices.
• Active Directory Administers. (Join, Group, Account, File share permission).
• Microsoft Office, Office 365 troubleshooting.
• Computer and Peripheral, OS, and Software troubleshooting.
• Virus scan and clean. (Base on customer's tools).
• Optimize PC. (Base on customer's tools).
• Backup Client. (Base on customer's tools).
• Migrate personal profile data.
• Coordinate with relevant parties to resolve the end-user problem.
• Logging and follow up tickets.
• Other task as assigned.
• Bachelor's Degree in Computer Science, Information Technology, and related fields.
• Male Age 23-30 years.
• Be familiar with Ticket process, Internet, Network, and Computer troubleshooting.
• Good customer service mind and customer relationship creation.
• At least 1-year experience in IT Support function or related.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Mechanical Engineering

ประเภทงาน:

งานประจำ

• Report to: K.Krisda.
• Rungrojthanakul Building - 13th-14th Floor 44/1 ถนนรัชดาภิเษก 10310.
• Roles and Responsibility.
• Manage a 24 x 7 crew of field service engineer and sub-contractor.
• Regularly working 6 days.
• Schedule and supervise the performance of both routine and emergency service on a variety of stateof the critical systems, including but not limited to; medium voltage switchgear, diesel generators,UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers,fire detection/suppression and building monitoring systems.
• Supervise the on-site management of sub-contractors and vendors, ensuring that all work isperformed according to established practices and procedures.
• Establish performance benchmarks, conduct analyses and prepare reports on all aspects of thecritical facility operations and maintenance.
• Work with IT managers and other business leaders to coordinate, manage capacity and optimizeplant safety, performance, reliability and efficiency.
• Ensure that detailed procedures are prepared and utilized for all work on critical facility equipment.
• Maintain a constant state of readiness in support of the mission goal of 100% uptime.
• Manage Change request during the entire project.
• Coordinate with FSE and subcontractor to ensure that reactive maintenance is performed as agreedSLA.
• Trouble shooting, root cause analysis, corrective actions, and preventive action plan.
• All reports are competent and on time delivery.
• Understand the criticality of Data Center Facility including downtime and required response timefrom customer.
• Customer oriented mindset.
• Very good verbal and written communications skills.
• Good report and presentation skills, be able to report progress & status.
• Excellent business ethics and integrity.
• Technical knowledge of electrical distribution and emergency/standby power systems, HVACsystems, fire detection/suppression or monitoring/control systems.
• Proven skill in project Problem and Risk management, Change management.
• Ability to coordinate between numerous party in a challenging environment.
• Ability to meet deadlines and demonstrate effective time management skills.
• Ability to manage cost.
• Understanding of electrical system (incl. distribution panel, STS, UPS, etc).
• Understanding of mechanical systems (incl. Cooling, Piping, Fire Alarm).
• Understanding of security system (incl. CCTV and access control, etc).
• Understanding on best practices and standards in Data Center design, installation and operationrequirement.
• Understanding of Safety Principle and ability to implement it on large scale project.
• Good command in English.
• Negotiation skill, Technical influence skill and presentations.
• Workaround and troubleshooting skills.
• Familiarity with computers and computer networking.
• Proficiency in Auto CAD, MS Office programs: Word, Excel, Power Point, Access, Outlook.
• Bachelor Degree, Master Degree and/or Data Center Certification preferred.
• Electrical, Mechanical engineering degree.
• Engineering Certification is option.
• Preferred. 5+ years' experience in Facility Operation or 5+ years of Data Center experience or 5-10 years of service support in electrical and/or mechanical systems.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Network Infrastructure

ประเภทงาน:

งานประจำ

• Based on deep technical understanding and ability to extract insight from e.g. network data to deliver high quality network design, audit and optimization services according to Ericsson requirements and customer needs and specifications.
• Based on advanced technical network analysis, supports pre-sales org, e.g. Solution Architects, with credible business opportunities for services, products and SW sales.
• Be able to work with new Ericsson analytics solutions related to automation and ML t ...
• Work independently and provide quality deliverables per project or service scope.
• Drive technology innovation aiming at identifying project efficiencies, new solutions and services.
• Customer focus and consulting.
• Job Responsibilities.
• Responsible for RF Design and planning.
• Knowledgeable in Network Planning concept (3,4,5G).
• Understand operator's expansion, swap and merging concepts.
• Familiar with antenna design and planning.
• Familiar with site configuration.
• Able to use planning tools such as Atoll, Mapinfo, and other Ericsson related tools is a plus.
• At least bachelor degree in Telecommunications or related fields.
• At least 8 years of experience in RF Planning.
• Deep experience in network performance and troubleshooting. Network performance problem detection and solution methods, e.g., throughput issues, connection drops, blocks, creating reports with complete solution.
• Moderate command of spoken/written English and have presentation skills.
• Good work ethics and attention to detail.
• 5G experience is a plus (not mandatory).

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Software Development, Software Testing, English

ประเภทงาน:

งานประจำ

• Working hour from 9.00 am. to 6.00 pm. Monday through Friday.
• Schedule Standby Support on Weekday from 6.00 pm. to 10.30 pm. Monday through Friday, including.
• National and Fujitsus public holidays.
• Schedule Standby Support on Weekend (including National and Fujitsus public holidays) from 8:00 am -10:30 pm.
• Remote support by telephone, E-mail or Onsite support when the customer has incident case.
• Schedule Standby Support will be assigned to each Application Support Staff every month.
• (Around 140 hrs. or less per month depend on working day and public holiday of each month.).
• Benefits: SSO, Health Insurance, Health check up, Bonus 1 month (เมื่ออยู่ครบระยะสัญญา 1 ปี).
• Support.
• Maintenance and support the current systems.
• Receive calls from 1st line support/customer and investigate problems until they are forwarded to the team/partner that can be solved and report results.
• Available support 24x7 in case have incident incase got urgent incident.
• Coordinate with Project team to manage service / database / network / operation for make the best solution to customer.
• Weekly update incident report to supervisor.
• System Implementation.
• Deploy and monitor changes process for production environment.
• Install OS & Software & Peripheral.
• Set up system parameters.
• Enter set up data.
• Prepare user manual.
• Trouble Shooting.
• Project Management and Testing.
• Defining small project objectives, project scope, roles & responsibilities.
• Work directly with project managers to help implement project goals.
• Function Test, System Test / Conduct system testing, collect actual testing results.
• Help Project Managers setting up and deploying testing environments.
• Training.
• Define scope of training.
• Plan training schedule, prepare training document and facilities.
• Conduct Training, evaluate and prepare reports for training result.
• Provide technical information or training to customer and/or junior staff.
• Male or Female, 23-30 years of age.
• Bachelor degree in Computer Engineer, Computer Science or any related fields.
• Minimum 2 to 5 years experience in Hardware PC, POS Support, Windows platforms configuration.
• Ability to multitask and prioritize workload.
• Ability to perform job under time constraint/pressure.
• Ability to work frequently in night time/holiday.
• Ability to do plant maintenance period in long holiday.
• Ability to work in dynamic environment and manage to meet the SLA (Service Level Agreement).
• Experience with retail businesses including Service Desk tool is an advantage.
• Having knowledge in Software development and Software Testing would be advantaged.
• Experience /knowledge with Database / SQL is preferred.
• Good command of English.
• PM K.Nalinee.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Leadership Skill, Automation, Tableau, Python

ประเภทงาน:

งานประจำ

• End to End Performance & Customer Experience.
• Monitor daily/weekly RAN KPIs and ensure SLA achievement.
• Improve customer experience for NPS, churn drivers, and complaint hotspots.
• Lead investigation and resolution of VIP and high impact customer complaints.
• Network Optimization & Problem Management.
• Manage problematic clusters, black cells, white spots, and worst cells.
• Conduct root cause analysis and apply optimization actions for coverage, capacity, mobility, and interference issues.
• Identify internal/external interference and lead interference hunting activities.
• Perform parameter consistency checks and correct deviations.
• RAN Features, Software & Mobility Strategy.
• Plan and deploy RAN features across LTE/NR and ensure performance benefits.
• Support software upgrade activities, in-band upgrades, and post upgrade tuning.
• Optimize mobility strategy (HO parameters, layer steering, load balancing).
• Field Testing & Benchmarking.
• Lead drive test, walk test, NBTC compliance, and benchmarking activities.
• Manage event performance support - concerts, festivals, stadiums - with real time monitoring and rapid KPI recovery.
• Provide findings and recommendations with E2E performance review reports.
• Capacity & Quality Management.
• Monitor capacity for LTE/NR layers (PRB, CE, DL/UL load, M-MIMO) and propose expansions or configurations (add sector, small cells, TDD config).
• Improve coverage and throughput through antenna optimization and parameter tuning.
• Governance & Acceptance.
• Review and approve PAC/FAC/SSOA for new sites, expansions, relocations.
• Ensure network design quality aligns with optimization requirements before acceptance.
• Maintain reporting accuracy and documentation standards.
• Technical Skills.
• 7+ years in RAN optimization (2G/3G/4G/5G).
• Strong KPI understanding: CSSR, CDR, HOSR, throughput, latency, interference, congestion.
• Proficiency with ENIQ, SmartCare, TEMS, Nemo, Actix, Azenqos, MapInfo, etc.
• Strong knowledge of parameter tuning, PCI/PSC planning, and antenna/RF fundamentals.
• Leadership & Soft Skills.
• Team lead or senior engineer experience.
• Strong communication and cross functional coordination.
• Able to manage customer escalations and high pressure situations.
• Analytical, decisive, with strong problem solving skills.
• Preferred.
• Experience with AIS/True/DTAC networks or Ericsson/Nokia systems.
• Familiarity with North Region topology and customer behavior.
• Experience with data analytics or automation tools (Excel macro, Tableau, Python).

ทักษะ:

Network Administration, System Testing, Leadership Skill

ประเภทงาน:

งานประจำ

• 7-12 years' experience in operation, deploy system test and lead team.
• Min years of experience: 6.
• Demonstrated ability: IP and MPBN (Routers, Switches,.
• Firewalls, Data Centers) including but not limited to those vendors (Nokia,.
• Juniper, Cisco, Huawei, Extreme, F5, Fortinet, Palo Alto).
• Layer 2 and Layer 3 protocol (OSPF, BGP and MPLS).
• Layer 3 IP Networking technologies, such as IP, IGP and BGP routing, MPLS.
• Established and maintain IPSec-based connectivity with external vendors.
• Experience on Cisco ACI and SDN technology.
• Hands on Experience on Alcatel Router SR 7750, SAR.
• 7705, SAM 5620 tool, Huawei NMS U2000, Switches & Cisco ASR series, Huawei.
• X16 X8 X1, X2, ATN910 router and switches network devices.
• Min level of certification: JNCIP or CCNP, higher levels would be an advantage.
• Crafting & innovating.
• Applying expertise & technology.
• Analytical learning and researching skills.
• Delivering results & meeting customer expectations.
• You will need excellent planning and organizing skills.
• Experience within the ISP industry.
• Experience with a Content Delivery Network (CDN).
• and colocation DC concept.
• Experience working with core network technologies (BGP, MPLS,.
• IPV4/IPV6, etc).
• Bachelor's Degree of Telecom Engineering, IT,.
• Computer Engineering or related field.
• Work Day/Time: Monday -Friday 08.30 AM -05.30.
• PM.
• Work Place: Chamchuri Square Building - MRT.
• Samyan.

ประสบการณ์:

3 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• RAN License installation.
• Prepare MOCN related scripts and ensure scripts correct.
• Prepare SPID related scripts and ensure scripts correct.
• Support document for approval for any change for implementation.
• Raising Basic Parameter Change Request, Follow up and coordination.
• Implementation of radio parameter Change Request.
• Activate related counter.
• Baseline update Consistency check and correction on MOCN related activity.
• Pre / Post activity Report.
• Babysitting / Alarm monitoring / Remote Alarm clearing.
• Education: Academic degree, minimum on bachelor level, in engineering (IT, Telecom) or 3-5 years experience of deploy system integration.
• Well known for Ericsson product configuration / integration.
• Plan the implementation of the product configuration / integration work.
• Execute product configuration.
• Execute integration and parameter change request work.
• Work to identify and drive improvements.
• Understand technical E2E of Ericsson RAN product.
• Script & coding for RAN Ericsson product.

ประสบการณ์:

3 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• RAN License installation.
• Prepare MOCN related scripts and ensure scripts correct.
• Prepare SPID related scripts and ensure scripts correct.
• Support document for approval for any change for implementation.
• Raising Basic Parameter Change Request, Follow up and coordination.
• Implementation of radio parameter Change Request.
• Activate related counter.
• Baseline update Consistency check and correction on MOCN related activity.
• Pre / Post activity Report.
• Babysitting / Alarm monitoring / Remote Alarm clearing.
• Education: Academic degree, minimum on bachelor level, in engineering (IT, Telecom) or 3-5 years experience of deploy system integration.
• Well known for Ericsson product configuration / integration.
• Plan the implementation of the product configuration / integration work.
• Execute product configuration.
• Execute integration and parameter change request work.
• Work to identify and drive improvements.
• Understand technical E2E of Ericsson RAN product.
• Script & coding for RAN Ericsson product.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Familiar with RAN Design & Optimization tools with Ericsson or Nokia or Huawei RAN environment. Prior experience working with Ericsson OSS and/or Huawei U2020/PRS and/or Nokia NetAct, Experienced in Performance management, Feature/Parameter configuration for TDD and FDD.
• Knowledge in RF Optimization Layer 3 analysis experience using tools like ACTIX, Huawei DNA, TEMS Discovery, Azenqos, Nemo Outdoor, Nemo Analyzer. Able to troubleshoot Customer complaints.
• Deep experience in network performance and troubleshooting. Network performance problem detection and solution methods, e.g., throughput issues, connection drops, blocks, creating reports with complete solution.
• Moderate command of spoken/written English, good presentation skills and can do knowledge sharing to team/customers.
• Good work ethics. Ability to work independently and not afraid to get hands-on, as well supporting our diverse multi-functional development teams.
• Workable command of English.
• 5G experience is a plus (not mandatory).

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• Government & Public Relations: Serve as a member of the Thailand Public Affairs Department; expand and maintain communication channels between the company and government authorities; establish a strong reputation and positive image for the company at relevant government levels; and foster a favorable external environment.
• Policy Monitoring & Analysis: Familiarize oneself with government regulatory logic; timely collect the latest technology-related and regulatory government policies as well as industry insights; and provide accurate policy interpretations.
• Business Compliance & Licensing: Gain a deep understanding of the company's business operations; assist in the maintenance and renewal of various financial licenses; and support the compliant operation of the business.
• Crisis Management: Handle crisis public relations concerning overseas government regulations, and manage emergency response and disposal operations.
• Education & Language: Bachelor's degree or above; English proficiency as a working language; fluency in Chinese is highly preferred.
• Interpersonal Skills: Strong interpersonal communication, relationship-building, and coordination skills.
• Competencies: Proven project management capabilities alongside strong skills in analyzing, judging, and making decisions on complex issues.
• Attributes: Highly resilient under pressure, highly adaptable, and eager to embrace challenges.
• Work Experience: Familiarity with government management approaches; prior experience working within government sectors, or managing government affairs (GR) within a corporate environment.
• Recruiter Note.
• Preferred Experience.
• Prior experience working at Axon Inc., // in cybercrime or cyber police-related role // within the banking industry will be given special consideration.

ทักษะ:

Python, SQL, Tableau, Power BI, English

ประเภทงาน:

งานประจำ

• Gathering insights of the current processes under fixed Broadband operations and B2B (Corporate) team to identified issues or action for improvements and recommended solutions or new processes.
• Evaluating current processes in Fixed Broadband & B2B operations and identifying potential areas for automation transition and improvements.
• Able to handle calls of VIP and Corporate customers and provide solution and connect with Technical Support Team.
• Recommended automation requirements to improve Fixed broadband and B2B operation.
• Working in Shift and 24x7 Enevironments.
• 24x7 Corporate customer Service Monitoring and Ticketing and escalation to next level and followup of the issue till closure of incident.
• Collaborating with managers and executives to ensure changes are effective.
• Graduate In Computer Engineering, Information Technology, Computer Sciences, telecommunication or related Fields.
• Familiar with Fixed Broadband Technology, Fixed Network Engineering or Operations.
• Strong awareness with Machine Learning Software and Data Analytics toos such as python, pytorch, Numby, SQL Language, Tableau,PowerBI, MS Office etc.
• Work in Shift and 24x7 Working environments.
• People skills.
• Team working.
• Good communication in Thai/English.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

VMware, Windows Server, Microsoft Exchange, Cloud Computing, English

ประเภทงาน:

งานประจำ

• Recruitment Service*Position: System Engineer *2HC.
• Salary: 45-50K or negotiation per month.
• Workplace: JZ Computer and Consultant Ltd., Part.12/48 Moo 6, Bangkok-Non Rd.,ตำบลบางเขน อำเภอเมืองนนทบุรี จังหวัดนนทบุรี 11000.
• Work hours: Mon-Fri 08.00-17.00.
• SSO.
• Group Health Insurance (ทิพยประกันภัย).
• Overtime (หากมี).
• Laptop.
• Bonus (เมื่อทำงานครบ 1 ปี).
• สามารถเบิกค่าเดินทางได้ หรือสามารถใช้รถของบริษัทได้ (มีรถส่วนกลาง).
• Purpose of Job Role.
• The system Engineer is driven to create insights and trends to more effectively and efficiently manage their tasks. Using data analytical skills to help project, analyze, prepare, implement, and execute.
• Provide support for IT Hardware, software, Networks, and Servers.
• Support and troubleshoot problems and On-site service.
• Develop and enhance technical skills.
• All document related.
• Typical Interfaces.
• Customer, Customer Project Manager, Technical & Solution Sales Support, Network Engineer and Support Engineers.
• Behavioral Competences.
• Creating & Innovating.
• Applying Expertise & Technology.
• Delivering Results & Meeting Customer Expectations.
• Male / Female age not over 30 Years old.
• Bachelor's Degree in Computer Science, Computer Engineer or related fields.
• At least 3-5 years experience.
• Hypervisor Server (VMware ESX) and vCenter implement / setup.
• Microsoft Windows Server 2019/2022 setup.
• Domain Controller server/DNS/WSUS/Domain Controller related.
• Microsoft Exchange Server setup.
• Microsoft 365 Implement/Setup/Migrate.
• VEEAM backup and replicate.
• Cloud IaaS management (Local or Global).
• Strong knowledge in system troubleshooting for VMware, Windows Server, Exchange, Oand ther.
• Fair-Good command of English.
• Can drive a car, have a driving license, and own a car ( If Any).
• NOTE: ทำงานให้กับ AIS โดยตรง ดูแล ติดตั้ง แก้ไขอุปกรณ์ Server และบริการลูกค้าที่ซื้อพื้นที่บน Clound.
• Manage services in second tier and Incident cases Lead the implementation and migration on-premises servers to.
• private clouds (laaS) with a cloud service provider (CSP) domestically, and establish site-to-site network connections.
• Migrate and troubleshoot issues with Active Directory (AD) services to a new version or different environment, and integrate with systems such as Microsoft Azure Entra ID and Single Sign-On (SSO) with FortiGate Firewall.
• Migrate solution data from a non-Microsoft email service to Exchange Online (Microsoft 365).
• Migrate models and brands of core network equipment, including frewalls,distribution switches, and wireless controllers, from products such as Cisco, Fortinet and HPE.
• Implement backup and replication solutions to transfer data from on-premises systems to different or off-site disaster recovery (DR) locations using third-party products such as Veeam Backup and Replication, Carbonite Replicate, and Veritas Backup.
• Migrate physical servers to VMware or Hyper-Converged Infrastructure (HCI).
• Migrate on-premises servers to private clouds (laaS) with a cloud service provider (CSP) domestically, and establish site-to-site network connections.

ทักษะ:

Enthusiastic, Fast Learner, English

ประเภทงาน:

งานประจำ

• Create POS menu item and simulate test.
• Perform problem solving activity on in-house software and package software for users.
• Cooperate with End User Support, Service Desk or other IT teams to ensure that the incident has been fixed within commitment.
• Create service manual and knowledge based.
• Prepare the plan and rollout to update software deployment to all clients.
• Maintain, monitor, configure of software to ensure that they have the high quality, polished, and scalable.
• Comply all IT regulations & policies.
• Create and update for proper documentation such as SOP, WI, monthly report, inventory report.
• Work as the backup team in case of End User Support resources shortage or need support for special projects.
• Support other IT tasks as assigned by supervisor/IT manager.
• Address: Charoennakorn Rd. Thonburi.
• Male, 23-30 years of age.
• Bachelor degree in MIS, Computer Sciences or any related fields.
• At least 1-2 years' experience in Application Support, IT Service & Support or any related fields.
• Able to communicate in English.
• Enthusiastic, hardworking, fast learner, initiator and able to work efficiently under pressure.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Data Analysis

ประเภทงาน:

งานประจำ

• Perform progress meeting, with Customer and Suppliers and secure progress reporting and information flow.
• Based on improvement possibilities drive changes and updates. Act on quality, E&OHSand Security issues.
• Coordinate global KPI customer requirements regarding site audit and inspection of high risk activities.
• Handle work orders and compensation.
• Drive resolution of Change Requests from suppliers including approving Fast Track (site variance) CRs.
• Manage acceptance procedures together with Customer and Project Manager agree on acceptance procedure.
• Manage project workforce.
• Create implementation workforce Scope accordingly to contract plan.
• Secure that ASPs engaged on activities fully adhere and comply to all relevant Global and local legal requirements.
• At least bachelor degree in telecommunications engineering or related fields.
• Able to lead the team for high performance.
• Able to apply expertise & technological experiences.
• Ability to present and communicate in English is a plus.
• Highly competent in MS Office.
• At least 3 - 5 years of experience in telecom project implementation.
• Behavioral Competences.
• Working with People.
• Leading & Supervising.
• Coping with Pressures & Setbacks.
• Delivering Results & Meeting Customer Expectations.
• Planning & Organizing.
• Deciding & Initiating Action.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Compliance, Multitasking

ประเภทงาน:

งานประจำ

• Assist the EHS Manager in implementing workplace safety, environmental, and health programs specific to telecommunication installation activities, such as working at heights, electrical safety, and confined spaces.
• Maintain accurate records and documentation related to EHS compliance, site audits, inspections, and incident reporting.
• Coordinate and track EHS training programs for field technicians, engineers, and staff, including working-at-heights certifications and PPE usage.
• Conduct on-site safety inspections and hazard assessments at installation locations, identifying potential risks and ensuring compliance with EHS standards.
• Assist in preparing and submitting reports required by local regulatory authorities and internal stakeholders.
• Promote a culture of safety by addressing employee concerns, distributing EHS materials, and assisting with safety campaigns.
• Desired.
• Education and Experience.
• Bachelors degree in Occupational Health, Safety, Environmental Science, or a related field (or equivalent experience).
• 1-2 years of experience in an administrative role, preferably within the EHS field or the telecommunication/installation industry.
• Experience with site-based work environments is a strong advantage.
• New grads are also welcomed.
• Skills and Competencies.
• Basic knowledge of EHS regulations, particularly those relevant to telecommunication installation activities (e.g., working at heights, electrical safety, and confined spaces).
• Familiarity with telecom installation processes and associated risks is a plus.
• Strong organizational and multitasking skills with excellent attention to detail.
• Ability to work collaboratively with field and office teams.
• Why Join Us?.
• Contribute to maintaining safety standards in an essential and growing industry.
• Work in a supportive, dynamic, and fast-paced environment.
• Opportunities for professional growth and EHS training in the telecommunication sector.

ประสบการณ์:

15 ปีขึ้นไป

ทักษะ:

Leadership Skill, English

ประเภทงาน:

งานประจำ

• Build and maintain high-level relationships with Thai government officials, the Ministry of Finance (MOF), and the Ministry of Digital Economy and Society (MDES) to advocate for the organization's interests.
• Develop and execute government relations strategies tailored to the Thai political landscape, ensuring the company's voice is heard in policy discussions regarding the digital economy and national financial infrastructure.
• Provide strategic guidance to the management team on Thai regulatory trends, Cabinet ...
• Lead and oversee all legal and regulatory matters related to Bank of Thailand (BOT) regulated financial services, including licensing (e.g., Virtual Banking, e-Money), ongoing compliance, and regulatory reporting.
• Act as the primary liaison with the MOF for the maintenance and acquisition of necessary financial operating licenses.
• Ensure strict adherence to applicable laws, including but not limited to the Personal Data Protection Act (PDPA) and Anti-Money Laundering/Counter-Terrorism Financing (AML/CTF) requirements.
• Manage engagement with industry bodies, the Digital Economy Promotion Agency (DEPA), and relevant business forums to align on industry standards.
• Direct fintech operations to align with BOT guidelines on digital financial innovation and Regulatory Sandbox initiatives.
• Represent the company at external events, industry conferences, and regulatory workshops organized by the BOT and MDES.
• Be responsible for signing legal letters and documents according to Thai law and corporate regulations.
• Bachelor's degree in Law, Political Science, Economics, Business Administration, or a related discipline. A Master's degree is highly preferred.
• At least 10-15 years of leadership experience, with significant time spent in government relations, external affairs, or regulatory-heavy roles within the Thai market.
• Proven success in building and managing relationships with key officials at the MOF, BOT, and MDES.
• Strong hands-on experience dealing with BOT regulations, licensing processes, and direct supervisory engagement at a senior leadership level.
• Deep understanding of the Thai legislative process and regulatory policy issues, particularly concerning the digital economy, electronic transactions, and Cabinet-level decision-making.
• Solid understanding of AML/CTF requirements, PDPA, consumer protection, and corporate governance.
• Excellent communication skills, with the ability to communicate complex issues effectively in both English and Thai.
• Deep understanding of the Thai fintech market and the local digital economy landscape.
• Excellent network within the Thai fintech industry.
• ตำแหน่ง: ผู้อำนวยการฝ่ายกิจการภาครัฐและประธานเจ้าหน้าที่บริหารประจำประเทศไทย (Thailand PA & CEO).
• สร้างและรักษาความสัมพันธ์ในระดับสูงกับหน่วยงานภาครัฐของไทย กระทรวงการคลัง (MOF) และกระทรวงดิจิทัลเพื่อเศรษฐกิจและสังคม (MDES) เพื่อสนับสนุนและผลักดันผลประโยชน์ขององค์กร.
• พัฒนาและดำเนินกลยุทธ์ด้านความสัมพันธ์ภาครัฐให้สอดคล้องกับบริบททางการเมืองของประเทศไทย เพื่อให้เสียงของบริษัทได้รับการรับฟังในการกำหนดนโยบายที่เกี่ยวข้องกับเศรษฐกิจดิจิทัลและโครงสร้างพื้นฐานทางการเงินของประเทศ.
• ให้คำแนะนำเชิงกลยุทธ์แก่คณะผู้บริหารเกี่ยวกับแนวโน้มด้านกฎระเบียบของประเทศไทย มติคณะรัฐมนตรี และการเปลี่ยนแปลงทางกฎหมายที่อาจส่งผลกระทบต่อการเข้าสู่ตลาดและการขอใบอนุญาตประกอบธุรกิจ.
• กำกับดูแลและบริหารจัดการประเด็นด้านกฎหมายและกฎระเบียบทั้งหมดที่เกี่ยวข้องกับธุรกิจบริการทางการเงินภายใต้การกำกับดูแลของธนาคารแห่งประเทศไทย (BOT) รวมถึงการขอใบอนุญาต (เช่น ธนาคารพาณิชย์ไร้สาขา (Virtual Bank) และธุรกิจเงินอิเล็กทรอนิกส์ (e-Money)) การปฏิบัติตามข้อกำหนดอย่างต่อเนื่อง และการรายงานต่อหน่วยงานกำกับดูแล.
• ทำหน้าที่เป็นผู้ประสานงานหลักกับกระทรวงการคลังในการรักษา ต่ออายุ และขอรับใบอนุญาตที่จำเป็นสำหรับการดำเนินธุรกิจทางการเงิน.
• กำกับดูแลให้การดำเนินงานขององค์กรเป็นไปตามกฎหมายและข้อบังคับที่เกี่ยวข้องอย่างเคร่งครัด รวมถึงแต่ไม่จำกัดเพียง พระราชบัญญัติคุ้มครองข้อมูลส่วนบุคคล (PDPA) และข้อกำหนดด้านการป้องกันและปราบปรามการฟอกเงินและการสนับสนุนทางการเงินแก่การก่อการร้าย (AML/CTF).
• บริหารความสัมพันธ์และความร่วมมือกับองค์กรภาคอุตสาหกรรม สำนักงานส่งเสริมเศรษฐกิจดิจิทัล (depa) และเวทีทางธุรกิจที่เกี่ยวข้อง เพื่อให้เกิดความสอดคล้องกับมาตรฐานอุตสาหกรรม.
• กำกับดูแลการดำเนินงานด้านฟินเทคให้สอดคล้องกับแนวทางของธนาคารแห่งประเทศไทยเกี่ยวกับนวัตกรรมทางการเงินดิจิทัลและโครงการ Regulatory Sandbox.
• เป็นตัวแทนของบริษัทในการเข้าร่วมงานภายนอก การประชุมอุตสาหกรรม และการประชุมเชิงปฏิบัติการด้านกฎระเบียบที่จัดโดยธนาคารแห่งประเทศไทยและกระทรวงดิจิทัลเพื่อเศรษฐกิจและสังคม.
• รับผิดชอบในการลงนามหนังสือราชการ เอกสารทางกฎหมาย และเอกสารสำคัญต่าง ๆ ให้เป็นไปตามกฎหมายไทยและข้อบังคับขององค์กร.
• สำเร็จการศึกษาระดับปริญญาตรีในสาขานิติศาสตร์ รัฐศาสตร์ เศรษฐศาสตร์ บริหารธุรกิจ หรือสาขาอื่นที่เกี่ยวข้อง โดยผู้ที่สำเร็จการศึกษาระดับปริญญาโทจะได้รับการพิจารณาเป็นพิเศษ.
• มีประสบการณ์ในตำแหน่งผู้บริหารระดับสูงไม่น้อยกว่า 10-15 ปี โดยมีประสบการณ์สำคัญด้านกิจการภาครัฐ กิจการภายนอกองค์กร หรือบทบาทที่เกี่ยวข้องกับการกำกับดูแลและกฎระเบียบในประเทศไทย.
• มีผลงานเป็นที่ประจักษ์ในการสร้างและบริหารความสัมพันธ์กับผู้บริหารและเจ้าหน้าที่ระดับสำคัญของกระทรวงการคลัง ธนาคารแห่งประเทศไทย และกระทรวงดิจิทัลเพื่อเศรษฐกิจและสังคม.
• มีประสบการณ์เชิงปฏิบัติในการดำเนินงานที่เกี่ยวข้องกับกฎระเบียบของธนาคารแห่งประเทศไทย กระบวนการขอใบอนุญาต และการประสานงานกับหน่วยงานกำกับดูแลโดยตรงในระดับผู้บริหารอาวุโส.
• มีความเข้าใจอย่างลึกซึ้งเกี่ยวกับกระบวนการนิติบัญญัติและนโยบายด้านกฎระเบียบของประเทศไทย โดยเฉพาะในประเด็นที่เกี่ยวข้องกับเศรษฐกิจดิจิทัล ธุรกรรมอิเล็กทรอนิกส์ และกระบวนการตัดสินใจในระดับคณะรัฐมนตรี.
• มีความรู้ความเข้าใจเป็นอย่างดีเกี่ยวกับข้อกำหนดด้าน AML/CTF, PDPA, การคุ้มครองผู้บริโภค และหลักธรรมาภิบาลองค์กร.
• มีทักษะการสื่อสารที่ยอดเยี่ยม สามารถอธิบายและสื่อสารประเด็นที่มีความซับซ้อนได้อย่างมีประสิทธิภาพทั้งภาษาไทยและภาษาอังกฤษ.
• มีความเข้าใจเชิงลึกเกี่ยวกับอุตสาหกรรมฟินเทคของประเทศไทยและระบบนิเวศเศรษฐกิจดิจิทัลภายในประเทศ.
• มีเครือข่ายความสัมพันธ์ที่แข็งแกร่งในอุตสาหกรรมฟินเทคของประเทศไทย.
• หมายเหตุ: ลักษณะของตำแหน่งนี้มีความใกล้เคียงกับ กรรมการผู้จัดการประจำประเทศไทย (Country CEO) ที่มีบทบาทหลักด้านกิจการภาครัฐ ความสัมพันธ์เชิงนโยบาย การกำกับดูแลด้านกฎหมายและกฎระเบียบ ตลอดจนการประสานงานกับหน่วยงานภาครัฐและองค์กรกำกับดูแลในระดับประเทศ.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Project Management, Purchasing

ประเภทงาน:

งานประจำ

• Secure supplier progress reporting and information flows, including corrective and preventive action to address roolout raised issue for ASP performance or EHS violations.
• Support project team to create scope of work, purchasing price items.
• Execute new ASP Onboarding and prepare project kick off.
• Assist implementation manager to deal with subcontractors.
• Coordinate with subcontractors for equipment delivery and return.
• Coordinate with warehouse for equipment arrangement and delivery.
• Provide reports to implementation manager for further discussion.
• Track project progress with related parties.
• Assist subcontractors when required for smooth project implementation.
• Bachelors degree in Telecommunication engineer or related field of study.
• Minimum 2 years experience in RAN network implementation.
• Exceptional verbal, written and presentation skills.
• Ability to work effectively both independently and as part of a team.
• Experience using computers for a variety of tasks.
• Competency and expert in Microsoft applications Excel or site data base information.
• Good tracking progress and record information.
• Knowledge for coordinate with customers to submit weekly plan, site access, key request, RFC, Job ID and letter to site access.
• File management, transcription, and other administrative procedures.
• Can coordinate and control schedule of internal team and subcontractor.
• Ability to handle multi tasks.
• Ability to work on tight deadlines.
• Ability to do hard work and under pressure.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Linux, Python

ประเภทงาน:

งานประจำ

• Participating in planning, implementation, configuration of cloud networking solutions including routers, switches, load balancers, firewalls, overlay networks, and SDN networks.
• Support for incident, problem management to fix the problem with workaround, permanent solution for good network quality, stability and reliability on NFV network.
• Perform hardware, software preventive maintenance for NFV Telco cloud platform.
• Provide 2nd tier technical support for FE, other teams for troubleshooting, resolving cloud service and performance issues.
• Implementing appropriate security, and monitoring tools for cloud networks.
• Bachelor or Master Degree in Electrical, Telecommunication,.
• Computer Engineering or related field.
• Strong knowledge in GSM, UMTS, LTE, IP Network, SIP, DNS, SS7, Diameter, Routing and switching, QoS, etc.
• 2+ years of experience in Virtualization, SDN, NFV, Open flow and hybrid cloud.
• Knowledge of IP.
• Networking, datacenter network technologies and internet routing protocols (BGP, GRE, VxLAN, etc.) will be preferred.
• Good verbal and written communication skills and the ability to interact professionally with a diverse group, and subject matter experts.
• Good communication skills with proficiency in English language.
• Creative problem-solving skills and ability to make decisions effectively.
• Experienced script programming, Linux, Python will be preferred.
• Flexible, team player, "get-it-done" personality.
• Workdays / Time: Monday -Friday 08.30 AM -05.30.
• PM.
• Workplace: Chamchuri Square Building - MRT.
• Samyan.

ประสบการณ์:

3 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Work at night by using remote connection.
• RAN License installation.
• Prepare MOCN related scripts and ensure scripts correct.
• Prepare SPID related scripts and ensure scripts correct.
• Support document for approval for any change for implementation.
• Raising Basic Parameter Change Request, Follow up and coordination.
• Implementation of radio parameter Change Request.
• Activate related counter.
• Baseline update Consistency check and correction on MOCN related activity.
• Pre / Post activity Report.
• Babysitting / Alarm monitoring / Remote Alarm clearing.
• Education: Academic degree, minimum on bachelor level, in engineering (IT, Telecom) or 3-5 years experience of deploy system integration.
• Well known for Ericsson product configuration / integration.
• Plan the implementation of the product configuration / integration work.
• Execute product configuration.
• Execute integration and parameter change request work.
• Work to identify and drive improvements.
• Understand technical E2E of Ericsson RAN product.
• Script & coding for RAN Ericsson product.

ประสบการณ์:

20 ปีขึ้นไป

ทักษะ:

Microsoft Office

ประเภทงาน:

งานประจำ

• Service support and resolve problem to the end user of PC, Laptop Basic operational troubleshooting support.
• Main service focus o365 and set up meeting room equipment.
• Escalate the incident which beyond responsibility to Customer's authorized person to make the decision such as 3rd Party.
• Log, categorize, and prioritize all tickets in incident management system (Fresh service) and Follow up end-to-end progress of tickets.
• Analyst incident data and prepare incident weekly report and monthly report.
• Contract Period: 12 Months (First 3 month for performance evaluation for set KPI).
• Location: Thai wah Office ( Sathorn) and able to work in upcountry form time to time ( Traveling Expense and Accommodation can reimburse follow Thai wah rate charge).
• Male or female, 25-35 years of age.
• Bachelor Degree in Computer Engineering or any related fields.
• 2 year in service and support of Computer equipment, Infrastructure, IT Service management.
• Knowledge in Windows Operating System, Microsoft Office, O365,Share point.
• Ability to work flexible.
• Service-mind and interpersonal skill is a must.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Responsible for network daily KPI monitoring and analysis.
• Responsible for performance degradation monitoring and reporting.
• Responsible for network weekly KPI monitoring and analysis.
• Responsible for top worst cell identification and handling.
• Responsible for KPI degradation troubleshooting.
• Responsible to manage and guide local team and subcontractor.
• Working Language English and Thai.
• Have knowledge on Radio Technology for 2G,3G and 4G.
• Have knowledge on Radio parameter for 2G,3G and 4G.
• Preferred to have working experience on ZTE product.
• Fully familiar with prevalent telecom industry standards / specifications.
• Excellent interpersonal and communication skills, good team spirit, and adaptability.
• Have a strong personal interest in developing self-professional competencies and skills.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Cloud Computing

ประเภทงาน:

งานประจำ

• Lead Pre-Sales for Pan-Net.Cloud IaaS and PaaS offerings.
• Design the Commercial and Technical solutions based on customers needs.
• Overall responsibility: position will be located in Slovakia but will be responsible for pre-sales and sales on international level (primarily in Europe).
• Identify target customers and sales opportunities with the clients, engage with prospects to understand their business and technical challenges and map them to DT PN products and solutions.
• Translate Pan-Nets cloud and IaaS solutions and service offerings into meaningful business opportunities for the customers.
• Consult customers on how to transform their current workloads to the cloud using pan-net.cloud products.
• Create customer technical documentation and presentations that define the solution, develop sales documentation.
• Educate the customer and internal stakeholders on cloud native principles. Engage as subject matter expert on IaaS/PaaS solutions.
• Work closely with the sales team as well as other business partners in articulating solutions to customer.
• Gather technical requirements, develop cost effective design and solutions, and present to customers. Engage with solution teams, product managers and other functional teams in the company to deliver the best experience to the customer.
• Lead customer facing presentations, solution envisioning, and proof of concepts.
• Give product demonstrations and prepare compelling proposals to convey value proposition to customers. Identify and resolve technical questions.
• Lead and response to RFI, RFP, RFQ, RFx and proposal developments, close deals and manage contract negotiations.
• Promote the products and soulution at industry events, customer events and other venues.
• University degree Master in computer science, telecommunications, economics or related fields.
• More than 5 years experience in field of activity.
• Hands-on experience with one or multiple public cloud offerings (AWS; GC, Azure).
• Practical experience in cloud adoption and cloud transformation.
• Ability to conduct live cloud product demonstration for customers.
• Esperience with opensource tools for cloud adoption preferred (e.g. openstack, terraform, ansible,.).
• Experience with telco applications and their requirements for cloud migration preferred.
• Quick learner, ability to multi-task, and work with global distributed teams. Open to travel internationally.
• Excellent listening, negotiation and presentation skills, Excellent verbal and written communications skills.
• Experience in coordinating and managing in cross functional and international teams.
• Ability to manage stakeholders across hierarchies and communicate with the executive positions.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Electronics, Good Communication Skills

ประเภทงาน:

งานประจำ

• Network Performance Monitoring and Issue Analysis.
• o Analyze issues occurring in the network system.
• o Develop methods and strategies to improve service quality.
• o Plan and identify potential problems in advance to prevent future issues.
• 2nd Tier Support for Issue Resolution.
• o Provide support when the First Tier team (e.g., NMC, NOP, L1) cannot resolve issues.
• o Perform troubleshooting and resolution for Fixed Broadband Network-related problems.
• Developing Solutions and Optimizing Work Processes.
• o Propose appropriate and effective solutions to technical problems.
• o Improve work processes to reduce redundancy and enhance issue management efficiency.
• Coordination with Teams and Vendors.
• o Communicate and collaborate with internal and external teams.
• o Work with service providers or equipment manufacturers (Vendors) to expedite issue resolution.
• 24/7 Standby Support.
• o Be prepared to provide emergency support around the clock.
• o Assist and support the team during assigned periods of standby duty.
• Bachelor degree in Engineering: Telecommunications, Electronics, Power Electric, or related fields.
• At least 1-2 years of experience in network monitoring and support.
• Good communication skills and good teamworks.

ทักษะ:

Compliance, Negotiation, Microsoft Office

ประเภทงาน:

งานประจำ

• Forecast ASP demand based on the rollout plan and secure the necessary capacity.
• Secure supplier progress reporting and information flows, including corrective and preventive action to address roolout raised issue for ASP performance or EHS violations.
• Ensure compliance with local safety regulations.
• Support project team to create scope of work, purchasing price items.
• Define supplier performance requirements for sourcing including EHS performance monitoring.
• Assist sourcing with the technical evaluation and on-site assessment of ASP candidates.
• Assist sourcing with the development of ASP selection criteria an.
• Execute new ASP Onboarding and prepare project kick off.
• Develop and secure ASP competence and training.
• Secure ASP have all mandatory requirement such as license, specific tools, permits and including EHS certificationd with negotiation and selection.
• Secure that ASP performance KPIs measurement is in place and continuosly measured.
• Establish ASP Operational and internal Governance with regular meeting to follow-up ASP performance KPIs.
• Responsible for ASP metrics and score and reporting on productivity, quality and EHS performance.
• Act on deviation on contractual prices application and / or activites delivered.
• Regular meeting to follow-up work allocation according to procurement board decisions.
• Responsible for rasing discussion and actions in case deviation of procurement board decisions.
• Entrepreneurial & Commercial Thinking.
• Communication and Working with People.
• Leading & Supervising.
• Coping with Pressures & Setbacks.
• Delivering Results & Meeting Customer Expectations.
• Planning & Organizing-Applicable process connected.
• Good knowledge in Microsoft Office.
• Ericsson tools; standard rollout toolls, EHS Incident Reporting (Gensuite), CMS/VLE, Remote Access (RA) orequivalent.

ทักษะ:

Civil Engineering, Network Infrastructure

ประเภทงาน:

งานประจำ

• Install, configure, and maintain wireless network equipment, including access points, antennas, and controllers.
• Collaborate with other engineers and stakeholders to develop project plans, budgets, and timelines.
• Troubleshoot and resolve network issues, ensuring minimal downtime and maximum efficiency.
• Conduct performance tests and analyze network performance metrics to optimize wireless networks.
• Provide technical support to clients and resolve their wireless communication-related queries.
• At least bachelor degree in telecommunications engineering or related fields.
• Able to work in teams.
• Able to apply expertise & technological experiences.
• Ability to present and communicate in English is a plus.
• Able to work in upcountry.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Risk Management

ประเภทงาน:

งานประจำ

• Age: not above 35 years old.
• Education: a recognized formal OHS Qualification, e.g., Bachelors degree in Occupational Health and Safety, or another recognized certification, e.g., Qualified Safety Professional Certificate, which Thai Labor Law qualifies. Environmental management knowledge is a plus.
• Experience: proven track record of at least 3 - 5 years of experience and skill in Occupational Health, Safety, and Environment.
• Demonstrate ability: good understanding of Thai EHS legislations, EHS activities, inspection, and compliance.
• Soft skill ability: MS office, skill in writing and reporting, work planning and organizing, time management, self-motivated and confidence in supplier compliance abilities, and self-starter with the ability to work independently without continuous supervision.
• English skills and understanding are a plus.
• Ability to travel within the country as required within the role.
• Ensure that Project and Supplier are aligned with Local EHS legislation, Ericsson EHS-related policies, directives, and related procedures and instructions.
• Ensure Project EHS governance takes places.
• Conduct routine EHS inspections/audits/assessments, including report preparation, and assist with the implementation and completion of corrective and preventive action.
• Follow up risk observations report and conduct incident investigations, including report preparation, and assist with the implementation and completion of corrective and preventive action.
• Drive and determine the project OHS risks, and opportunities assessment, including environmental aspects and control measures takes place.
• Deploy and ensure the effectiveness of Project EHS-related programs.
• Monitor and supports progress and performance against defined Project EHS objectives, target, Key Performance Indicator (KPI), and recommendation for continual improvement.
• Create EHS training materials and provide or support EHS training and communication delivery to increase EHS awareness and knowledge of employee.
• Support implementation of Project EHS campaigns and promotion.
• Provides advice and support for all related stakeholders according to EHS-related legislation, policies, directives, procedures, and instructions.
• Following other duties as assigned by Line manager and Country Head of EHS.
• Workdays / Time: Monday -Friday 08.30 AM -05.30 PM.
• Workplace: Ericsson Office at Sun Tower.
• Expect Onboarding Date: 1 Aug 2023.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Project Management, Data Analysis

ประเภทงาน:

งานประจำ

• Review project planning inputs.
• Identify requirements from reporting perspective.
• Identify and secure the correct operational cadence and critical path for the work package and ensure appropriate planning.
• Identify improvements and new functional requirements for project planning.
• Manage Customer Deliverables.
• Monitor & improve project performance.
• Monitor that Customer Delivery documents are in place on time and report deviations.
• Efficent use of data analysis to identify improvements to project for Cost, timeline, and general perfrmance.
• Support escalations associated to data in project tools from NPD, CPM, delivery teams.
• Support CPM to secure project documentation.
• At least bachelor degree in related fields.
• At least 8 years of experience in telecom implementation project.
• Good command of MS office.
• Good command of English is an advantage.
• Able to work in teams.
• Behavioral Competences.
• Analyzing.
• Delivering results & meeting customer expectations.
• Planning & Organizing.
• Present & Communicate Information.
• Writing & Reporting.
• Leading & Supervising.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Prior experience working with Ericsson EMS OSS & ENIQ, performance management, and parameter configuration especially in TDD and FDD parameters & features.
• Knowledge in RF Optimization Layer 3 analysis experience using tools like ACTIX, Huawei DNA, TEMS Discovery. Able to troubleshoot End-to-End Customer complaints.
• Experienced in MMIMO tuning and troubleshooting.
• Deep experience in network performance and troubleshooting. Network performance problem detection and solution methods, e.g., throughput issues, connection drops, blocks, creating reports with complete solution.
• Moderate command of spoken/written English and have presentation skills.
• Good work ethics and attention to detail.
• 5G experience is a plus (not mandatory).

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

• Develop & maintain solutions based on automation use case candidates.
• Investigation of the possible source of problems for the automation components.
• Improve and drive recovery processes.
• Provide domain expertise to domain support and automated operations team.
• Provide domain expertise to automation and analytics team to support analytics and automation use cases.
• Develop, maintain & improve automated Service Delivery methodologies.
• Performs trend analysis to proactively detect possible failures. This shall ensure restoration and repair as a result of its own analysis or when prompted by automated operations or domain support Service Function processes.
• Guarantee that Ericsson delivers a technical solution in accordance to the agreed change request (specification) and in co-operation with the customer, assuring that changes are correctly implemented without causing any negative impact on the availability of the service.
• The general description of the activities can be found at the Services Elements description.
• Typical Interfaces.
• Service Operations Team.
• Automated Operations team.
• Domain Support.
• Technical Authority Functions.
• Service Management.
• MSCLT.
• Vendor Support.
• 3rd Party.
• Customer.
• Tools & Resources.
• Managed Services processes and Customer tools.
• Behavioral Competences.
• Delivering Results & Meeting Customer Expectations.
• Creating & Innovating.
• Analyzing.
• Applying Expertise & Technology.
• Working with People.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Responsible for bidding and driving successful outcomes for particular technical projects. Perform as project manager guiding team to support customer in bidding.
• achieve assigned yearly sales target of Server products.
• Collaborate closely with customers to find any purchase opportunity,conduct thorough analysis of potential partners for our solutions.
• Promote company products in alignment with key channel sales initiatives.
• Establish strong relationships with partners to drive marketing promotions and achieve sales targets.
• Maintain relationships with Sales and Planning teams through consistent and comprehensive communication, and provide support as needed.
• Bachelor's degree or higher in Computer Engineering, Computer Science, Telecommunication Engineering, Information Technology System or related fields.
• Strong channel working experience in the Server in Thailand market is highly required.
• At least 5 years of experience in selling Server in banking, IT, IDC and other industries.
• Advanced sales skills, have strong connection in server industry and be able to find server opportunity.
• Familiar with server and storage product of IBM, HP, DELL, Lenovo, Huawei or system integrator experience.
• Good command of written and spoken English.

ทักษะ:

SQL, Software Development

ประเภทงาน:

งานประจำ

• BMC/Remedy Action Request System (ARS) 8.0+, BMC Remedy ITSM Suite 8.0+, (Asset, Service Desk, Service Level Management, Incident, Problem, Change Management, Knowledge Management and Service Request Management).
• Must have development experience with Remedy AR System application and with BMC/Remedy ITSM applications.
• Managing Foundation Data (Create, Update, Delete). Experience with the configuration and definition of Foundation Data. Configuring and customising components of ITSM - ...
• Remedy Server and Mid-Tier Administration AR Server Configuration, Approval Server and Email Engine configuration, Reporting configuration, Audit logging configuration.
• Understanding Integration of Remedy and 3rd party and B2B architecture. Experience with Migrations and consolidation of disparate systems into an Enterprise Remedy/ITSM Infrastructure.
• Perform installation, upgrade, configuration, feature design, development & data loads for BMC Remedy applications.
• Ability to translate requirements into application design utilizing best practice technical solutions. Ability to create & maintain design specifications, architectural diagrams, & process.
• Provide technical support of the Remedy Suite including ADDM, BCM, CMDB, Asset Management, Service/Incident/Problem/Change management within the production, test and development environments.
• Experience in Change Management approvals, Assignments, notification mechanism, SLM and CM E2E life cycle.
• Performing bug fixes and minor enhancements/workflow changes to Remedy applications. Ability to troubleshoot applications at the workflow and database level.
• Must have experience with SQL & PLSQL.
• Experience supporting all stages of the Software Development Lifecycle (SDLC).
• Certifications if any: ITIL, V4, II, DOD, IAT, BMC, CE, CMDB, ITSM, SRM.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Microsoft Office

ประเภทงาน:

งานประจำ

• Call management.
• Receiving all calls from customer within agreed repose time and log call in ITSM tools.
• Provide solutions to customers via phone.
• Analysis and solve the failure for HW, SW, application, Operation and Dispatch call to appropriate service partner.
• Incident management.
• Provide remote diagnostic to customer system.
• Monitor progress of calls.
• Escalate call which exceed the Service Level Agreement criteria.
• On-site service.
• Provide engineering on-site service according to SLA.
• Maintain inventory of IT hardware and software.
• IMACD (Install, Move, Add, Change, Delete).
• Others as assigned by Project Manager/Helpdesk Supervisor.
• Male or female, 23-35 years of age.
• Bachelor Degree in Computer Engineering or any related fields.
• 1-5 year in service and support of Computer equipment, Network system, Standard software, IT.
• Service management.
• Knowledge in Windows Operating System, Microsoft Office, Hardware and software troubleshooting,.
• Basic Network.
• Service-mind and interpersonal skill is a must.

ทักษะ:

Microsoft Exchange

ประเภทงาน:

งานประจำ

• Junior Level - 3 คน.
• Senior Level - 6 คน.

ประเภทงาน:

งานประจำ

• Implementing transmission product (DWDM and ASON) including fiber optic.
• Support network maintenance (DWDM and ASON).
• Support and Coordinate with customer management for delivering project.
• Support and Coordinate customer requirement for network operation such as relocation, site replacement.
• Emergency handling 24*7 and 8*5 support as Normal process with able to onsite support.
• Coordinate with FSO/NOC for site facility on Hardware Replacement.
• Support DWDM Capacity Expansion, Improvement & Database and Troubleshooting the relate DWDM.
• Experience within the DWDM ASON industry, specific to peering, interconnection and DWDM.
• Experience with a SDH & IP Interconnection.
• Experience working with core network technologies (BGP, MPLS, IPV4/IPV6, etc).
• Bachelor's Degree of Telecom Engineering,IT, Computer Engineering or related field.
• Work Day/Time: Monday -Friday 08.30 AM -05.30 PM.
• Work Place: Chamchuri Square Building - MRT Samyan.
• Expect Onboarding Date: Within 1-2 months.

ทักษะ:

Electronics, English

ประเภทงาน:

งานประจำ

• Responsible for 2nd level VAS (SMSC/GW/FW, MMSC, USSD, MCA, IVR, RBT) of customer mobile network.
• Meeting or exceeding the network availability targets & responsibilities.
• To ensure RCA for any fault within VAS services.
• To work within well-defined system support guidelines.
• To prioritize faults to meet SLA/WLA.
• To do end to end investigation of faults/cause related to VAS services in mobile network.
• To ensure accurate working methodology.
• To coordinate with all technical teams to handle emergencies and if required coordinate with stakeholders and Tier2 support/3PP vendors.
• Clearing of assigned Trouble Tickets post troubleshooting.
• To participate in internal/external technical discussions in view to improve overall network performance and make recommendations wherever possible.
• Bachelors degree or above in Electronic, Computer or Telecom Engineering.
• Min 3-5 years or above related working experience in VAS services implementation and rollout, preferably in a multinational environment.
• Basic IT knowledge in computer network, telco network security, MS Office, and network access.
• Experience with International Roaming in the network.
• Must be willing to work on-site.
• Good communication in English.
• Excellence coordination skills.
• Quick learner.
• Ability to work under pressure.
• Strong analytical skill and problem-solving ability.
• Working knowledge of below mentioned Competence area and vendors.
• Mobilium VAS nodes.
• Mavenir VAS nodes.
• Mobile Network VAS services knowledge.
• Experience: Minimum 3-5 years.
• Education: Degree within Electronics, Computer or Telecommunication Engineering.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

ERP

ประเภทงาน:

งานประจำ

• Work Location: Bangkok, Thailand.
• Employment Type: Contract 6 months (extend based on performance).
• Act as the main point of contact between the Rollout team, Procurement team, and Warehouse to ensure proper material availability and delivery scheduling for nationwide telecom deployment projects.
• Review, process, and monitor PR/PO (Purchase Requisition / Purchase Order).
• in coordination with procurement and finance teams.
• Ensure all telecom equipment (e.g., BBU, RRU, antennas, transmission devices) are tracked, recorded, and dispatched in accordance with site rollout plans.
• Coordinate with subcontractors and field teams to ensure smooth material handover and track on-site consumption.
• Work with warehouse personnel to maintain accurate inventory records, stock levels, and perform periodic audits.
• Manage vendor relationships and logistics partners to ensure on-time delivery and resolution of supply chain issues.
• Provide regular reports to project managers regarding material status, delivery timelines, and potential risks.
• Support internal compliance and documentation related to telecom material management standards and procedures.
• Bachelors degree in Telecommunications Engineering, Supply Chain, Logistics, Business Administration, or related field.
• 4-5 years of experience in telecom material control or logistics, preferably in a telecom vendor or subcontractor environment.
• Strong understanding of telecom equipment and rollout processes (e.g., 4G/5G site build, transmission links, fiber deployment).
• Experience in managing teams, vendors, and subcontractors in a high-pressure, deadline-driven environment.
• Knowledge of ERP systems and strong skills in Microsoft Excel and inventory tracking tools.
• Good communication skills in both Thai and English (Chinese language is a plus).
• Able to travel occasionally to project sites or warehouse locations if required.

ประเภทงาน:

งานประจำ

• Implementing core network nodes in the live network for daily operation.
• Support core network maintenance (2G/3G/4G).
• Support and Coordinate with customer management for delivering project.
• Support and Coordinate customer requirement for network operation such as hardware verification and replacement.
• Emergency handling 24*7 and 8*5 support as Normal process with able to onsite support.
• Coordinate with NOC for Troubleshooting, System Recovery and Hardware Replacement.
• Experience with the Core Network Nodes on Ericsson.
• 2/3G and Huawei 4G.
• Experience with Telecom Network.
• Having.
• IP network and Cloud Knowledge.
• Bachelor's Degree of Telecom Engineering, IT,.
• Computer Engineering or related field.
• Workdays / Time: Monday -Friday 08.30 AM -05.30.
• PM.
• Workplace: Chamchuri Square Building - MRT.
• Samyan.
• Expect Onboarding Date: Within 1 month.

ประเภทงาน:

งานประจำ

• Optimization of 4G and 5G sites to meet site and cluster acceptance targets.
• Suggest and discuss optimization activities for network improvement.
• Perform regular network parameter and feature tuning.
• New feature, layer balancing and load balancing activities.
• Alignment of activities with Region and HQ customer teams.
• Weekly network performance updates, additional solution needed for network improvement.
• Position: Network Engineer / Solution Architect.
• Qty: 5.
• Job Role and Job Stage as CCM (see attached).
• Experience level 10 years.
• Working Location (specific Address): S-Oasis Tower, 22nd Floor Bangkok.
• Expected Start Date: ASAP.
• Contract Duration: 6 months.
• Line Manager: Pawan Gurjar.
• Budget: Rate Card Y2024.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Creative Thinking, English

ประเภทงาน:

งานประจำ

• 1st Level Alarm Monitoring of Transport Multivendor (Huawei/Cisco/Nokia/Juniper/F5/Extreme/Palo Alto etc) equipment (IPRAN/IPCore {Router/Switches/Firewall}/Microwave/DWDM/Wifi/SDH/ISP) Network.
• Coordination, support, management, and execution of 1st Level proactive and reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
• Communicate with Field, 3PP and 2nd Line Support (Local & Remote(GSC)).
• Perform 1st troubleshooting and/or escalate to 2nd line support.
• Monitor (detection), Create trouble ticketing, escalation and follow up until the problem resolved.
• Cacti Handling.
• EOE Event management.
• EOE Incident management.
• Constantly monitoring Service availability & performance. Machines guided by humans who intervene for exceptions.
• Constantly monitors the EoE machine systems, data & the different models that support delivery of Services.
• Mobilizes corrective actions, does impact analysis & invokes contingency plans.
• Provides fast response technical capability that supports the running of the Services.
• Performs Service exception Mgmt, initial analysis & triggers corrective actions.
• Includes issue diagnosis, routine resource fulfillment & Field technical assistance center & optimization activities.
• Support Call Center for customer complaint handling.
• Handover and Incident Report.
• Operational KPI SLA & Response Time.
• Support to Incident and Shift Manager.
• To be successful in the role you must have.
• Knowledge sharing & collaboration skills.
• Problem solving & creative thinking.
• Ericsson knowledge.
• Work in NOC Monitoring Shift (12 hours/shift) Day & Night Shift.
• Knowledge of MS Team and MS Office.
• Knowledge of 2G, 3G, 4G,5G and new technology telecom network.
• Skills set of multivendor Transport (Huawei/Cisco/Nokia/Juniper/F5/Extreme/Palo Alto etc) equipment (IPRAN/IPCore{Router/Switches/Firewall}/Microwave/DWDM/Wifi/SDH/ISP).
• Customer Complaint Handling related to Wifi & Transport Network.
• Knowledge of EOE Event Management, Incident Management, Access Management and Operational Process.
• Basic knowledge of RAN Multivendor (Ericsson/Huawei/Nokia) Network.
• Basic knowledge of IP Network (OSI Model).
• Good English communication (Written and Verbal).
• Knowledge of CACTI Handling.
• Experience: Minimum 2-4 years in Telecommunication under Transport Equipment (IPRAN/IPCore/Microwave/DWDM/Wifi/ISP) Multivendor (Huawei/Cisco/Nokia/Juniper/F5/Extreme/Palo Alto etc).
• Education: Bachelor/masters degree in ECE/Electrical/Computer Science/Electrical/ Telecommunication/ Computer Engineering.

ทักษะ:

Electronics, English

ประเภทงาน:

งานประจำ

• Responsible for 2nd level International Roaming of customer mobile network.
• Meeting or exceeding the network availability targets & responsibilities.
• To ensure RCA for any fault within International Roaming Criteria.
• To work within well-defined system support guidelines.
• To prioritize faults to meet SLA/WLA.
• To do end to end investigation of faults/cause related to International Roaming problems.
• To ensure accurate working methodology.
• To coordinate with all technical teams to handle emergencies and if required coordinate with stakeholders and Tier2 support/3PP vendors.
• Clearing of assigned Trouble Tickets post troubleshooting.
• To participate in internal/external technical discussions in view to improve overall network performance and make recommendations wherever possible.
• Bachelors degree or above in Electronic, Computer or Telecom Engineering.
• Min 3-5 years or above related working experience in International Roaming implementation and rollout, preferably in a multinational environment.
• Basic IT knowledge in computer network, telco network security, MS Office, and network access.
• Experience with International Roaming in the network.
• Must be willing to work on-site.
• Good communication in English.
• Excellence coordination skills.
• Quick learner.
• Ability to work under pressure.
• Strong analytical skill and problem-solving ability.
• Working knowledge of below mentioned Competence area and vendors.
• Huawei CS/PS nodes.
• Ericsson CS/PS nodes.
• Mobile Network Roaming knowledge.
• Experience: Minimum 3-5 years.
• Education: Degree within Electronics, Computer or Telecommunication Engineering.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Enthusiastic, Fast Learner, English

ประเภทงาน:

งานประจำ

• Provide the Helpdesk Support at Suntory Head Offices during office hours (exclude holidays and public holidays of FTH).
• Receiving calls, first-line customer liaison.
• Recording and tracking Incidents and complaints.
• Keeping customers informed on request status and progress.
• Making an initial assessment of requests, attempting to resolve them or refer them to someone who can, based on agreed service levels.
• Monitoring and escalation procedures relative to the appropriate SLA.
• Managing update IT request ticket in asset management data base.
• Communicating planned and short-term changes of service levels to customers.
• Coordinating with second-line and third-party support groups.
• Provide the onsite services available at Rayong Plant during office hours, excluding holidays and public holidays of FTH.
• Provide the onsite services effectively resolve problems and incidents that may not be possible to solve remotely.
• Provide Client with support services to PC and Peripheral hardware/Software installed include the peripheral device support.
• VIP Support.
• Set up & Deploy new PC.
• Male or Female 23-30 years of age.
• Bachelor degree in MIS, Computer Sciences or any related fields.
• At least 2 years experience in Application Support, IT Service & Support or any related fields.
• Able to communicate in English.
• Experience in Workflow or Database.
• Enthusiastic, hardworking, fast learner, initiator and able to work efficiently under pressure.
• Experience in Application Support, IT Service & Support.
• Intermediate level of English.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Receive and Response to customer inquiries via call/e-mail with prompt, accurate, and courteous replies.
• Logging and Tracking the details of customer requests and problems as tickets.
• Identify the types, categories, severity, and urgency of the ticket.
• Provide technical/non-technical phone support to customers.
• Provide remote support and/or remote maintenance to customers.
• Control and follow up customer tickets in order to comply with customers Service Level Agreement.
• Identify the ticket from customers as Maintain or non-Maintain based on customers contracts.
• Act as a further escalation point for unresolved or escalated calls;.
• Route customer tickets to proper teams to follow up and handle (both internal and external) including tracking the status of tickets until closure.
• Escalate the ticket to supervisor when the ticket is going to miss SLA or has a risk to miss SLA.
• Provide report to customer upon requests.
• Maintain and/or Update customer information in the Service Desk System.
• Participate and assist in driving knowledge management process.
• Others as assigned by Project Manager/Team lead.
• Male or Female, age not over 27.
• Bachelors Degree in Computer Science, Computer Engineering, Information Systems, or IT related fields.
• 5-5 years experience in IT/Engineering Technical support or Customer Service area.
• Proficiency in English.
• Able to understand customer contracts, Service Level Agreement, and Scopes of work.
• Basic knowledge of Computer Hardware, Windows operating system, and MS Office.
• Good Troubleshooting skills and Customer Service mind.
• Excellent communication skills.
• Able to work under pressure and time constrain.
• Able to work in shift and overtime.
• Fair typing skill for both English and Thai. (Estimate: 25-30 words per minute).

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Civil Engineering

ประเภทงาน:

งานประจำ

• Produce Bill of Material (BOM) according to agreed solution.
• Review site engineering list to ensure corrected / desired solution from customer.
• Initiate and control Technical Site Survey (TSS), Desktop survey, On-site survey with concerned party (RF team, Civil team, ASP, Customer).
• Civil - guidance civil team for mounting type, platform type, meter, MDB, tower load, power consumption.
• RF - Get input from RF, IEA, MOA, special request from customer.
• ASP TE - TSSR.
• Any special requested from customer such as ANT type, Node Remote.
• Upload BOM into ACT tools.
• Revise / update BOM in case solution changed or product/material changed.
• Review and approved report from ASP (AOR, Installation photo, Cross sector, SAP, Inventory BOQ).
• Summary material to dismantle and return.
• Guidance/consultant to ASP for installation matters.
• Update Site database according to actual installation.
• Provide daily progress update.
• Provide weekly report and governance meeting.
• Bachelors degree in Telecommunication engineer or related field of study.
• Minimum 2 years experience in RAN network implementation.
• Exceptional verbal, written and presentation skills.
• Ability to work effectively both independently and as part of a team.
• Experience using computers for a variety of tasks.
• Competency and expert in Microsoft applications Excel or site data base information.
• Good tracking progress and record information.