ประเภทงาน:

งานประจำ

• Effectively runs the day to day planning on key accounts
• Builds and develops media owner relationships in order to drive market leading planning for clients
• Works with other departments to ensure a campaign goes live on time through the use of best practice and adherence to Service Level Agreement s
• Uses understanding of commercial opportunities and trading focuses to ensure investment is guided towards the most appropriate partners Location: Bangkok Brand: Dentsu X Time Type: Full time Contract Type: Permanent

ประเภทงาน:

งานประจำ

Job Description Key responsibilities: Effectively runs the day to day planning on key accounts Builds and develops media owner relationships in order to drive market leading planning for clients Works with other departments to ensure a campaign goes live on time through the use of best practice and adherence to Service Level Agreement s Uses understanding of commercial opportunities and trading focuses to ensure investment is guided towards the most appropriate partners Location: Bangkok Brand: Dentsu X Time Type: Full time Contract Type: Permanent

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Manage and prioritize the CEO s complex regional calendar, including meetings, travel arrangements, and time-zone coordination across SEA markets.
• Prepare briefs, presentations, and internal communication materials.
• Handle confidential documents and ensure a smooth daily workflow for the CEO.
• Oversee expense management, travel claims, and administrative operations of the CEO Office.
• Serve as the primary point of contact between the CEO and regional leadership teams, global offices, clients, and external partners.
• Coordinate cross-market updates, gather input from relevant teams, and support the CEO in maintaining visibility across SEA operations.
• Operational & Meeting Management Organize and support leadership meetings, townhalls, quarterly business reviews, and executive offsites.
• Prepare agendas, track action items, produce meeting minutes, and ensure timely follow-through.
• Support documentation for CEO reporting.
• Support regional initiatives such as operational improvement, client pitches, transformation projects, and culture-building programs.
• Assist in coordinating cross-agency projects and tracking progress against key deliverables.
• Manage projects, company activities, and events that enhance workflow efficiency or support regional priorities.
• Office Management Oversee daily office operations, space management, maintenance coordination, and workplace services.
• Ensure all office facilities are maintained in accordance with health, safety, and regulatory standards.
• Collaborate closely with the General Affairs (GA) team on renovation and construction projects.
• Work closely with HR, IT, and Admin teams to ensure facility support aligns with business needs.
• Qualifications Bachelor s degree in business, Communications, Marketing, or related field.
• 8-10 years supporting C-level executives, preferably within an agency, media, communications, or fast-paced service environment.
• Strong English communication skills; ability to work with multicultural teams across SEA.
• Ability to manage multiple priorities under tight timelines.
• Location: Bangkok Brand: Dentsu Time Type: Full time Contract Type: Permanent

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

eCommerce, CPA, Excel, English

ประเภทงาน:

งานประจำ

• Turn monthly GMV, margin, and inventory realities into channel mix, flighting, and CPA/ROAS guardrails.
• Define a KPI hierarchy: first GMV, then Orders, then ROAS/CAC, then CTR, CVR, AOV, and UPO.
• Build weekly media plans with budget, reach/frequency, CPC or CPM, CTR, CVR, and GMV forecasts; set pacing curves and daily caps.
• Planning TikTok media: Product Sales objective (Shopping Ads), Live Shopping boosts, creator whitelisting, catalog/VSA; align with the LIVE calendar.
• Planning Meta & Google media: CPAS and PMAX, Search aligned to consent and UTM taxonomy.
• Planning Marketplaces: Lazada Sponsored (search/display) and Shopee Ads (search/discovery/shop) around price drops, vouchers, and mega days.
• Draft test charters (creative hooks, audience seeds, bid or goal types, catalog slicing); run A/B tests with clear stop and scale rules.
• Optimize daily on bids, budgets, audience breadth, creatives, and catalog sets; redistribute to high-ROI SKUs.
• Maintain single-source dashboards for pacing, ROAS, CAC, GMV, orders, and refunds; reconcile paid versus organic lifts.
• Produce weekly insights: what worked, why, and next actions; document playbooks by category and price tier.
• Partner with LIVE PMs for on-air boosts; brief creative on winning messages; align with shop ops on stock, price, and voucher burn.
• Qualifications 2-4 years in performance or eCommerce media planning (TikTok, Meta, Google; Lazada/Shopee ads a plus).
• Proven ownership of weekly pacing, optimization, and month-end reconciliation against GMV and ROAS targets.
• Strong analytics in Sheets/Excel (Pivot, INDEX-MATCH or XLOOKUP), basic forecasting; comfortable building calculators that connect CPC, CTR, CVR to GMV.
• Familiar with product feeds, pixels/SDKs, attribution nuances (platform versus GA4), and incrementality basics.
• Clear, Thai-first communicator with crisp English; calm under pressure; partner mindset with LIVE, creative, and shop ops.
• Tools / Stack
• TikTok Ads Manager (Shopping Ads and Live boosts), Meta Ads Manager, Google Ads and PMAX, Lazada/Shopee Ads consoles, Sheets/Excel. Location: Bangkok Brand: Dentsu X Time Type: Full time Contract Type: Independent Contractor

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Data Analysis, English

ประเภทงาน:

งานประจำ

• Conduct detailed requirements analysis and stakeholder alignment for enterprise-level projects, translating complex business objectives into actionable project specifications.
• Support large-scale project planning and orchestration across multiple workstreams, dependencies, and deliverables, identifying interdependencies and potential risks across markets and practice areas.
• Facilitate knowledge transfer and sales-to-delivery transitions for complex enterpri ...
• Deal with solution teams to analyze enterprise solution requirements and support architecture development that integrates across multiple systems, platforms, and organizational structures.
• Monitor project health and provide report to leadership and clients, tracking key performance indicators, quality metrics, and delivery milestones.
• Partner with consulting teams to conduct analysis to assess the impact, including operational efficiency gains, customer experience improvements, and business outcome measurements.
• Support financial oversight and budget management for enterprise engagements, analyzing project costs and tracking budget utilization.
• Identify process improvements and business optimization opportunities across project delivery, supporting continuous enhancement of our enterprise service capabilities.
• Partner with cross-functional teams to develop innovative solutions that address complex client challenges and drive business improvement.
• Qualifications Bachelor's degree in Business, Technology, or related field.
• 3+ years of experience in Business Analysis, Enterprise Digital Transformation, or Enterprise Project Support.
• Proven track record supporting high-value enterprise projects with complex delivery requirements.
• Strong requirements gathering, stakeholder management, and cross-functional coordination skills.
• Solid proficiency in business analysis methodologies and project management tools.
• Strong data analysis capabilities with comfort working with business intelligence platforms.
• Experience with enterprise MarTech/CX platforms and digital transformation frameworks is a plus.
• Demonstrated ability to translate complex requirements into clear, actionable insights.
• Natural curiosity with problem-solving mindset and solution-oriented consultant approach.
• Excellent English communication skills with ability to engage diverse stakeholder groups.
• Global mindset with experience working across multiple markets and cultures.
• Growth mindset with exceptional collaborative and adaptive capabilities.
• Location: Bangkok Brand: Dentsu Cxm Time Type: Full time Contract Type: Permanent

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Automation, Software Testing, Assurance

ประเภทงาน:

งานประจำ

• Outreach & Prospecting: Execute multi-channel outreach strategies to identify brands ready to be our prospects.
• MQL Nurturing: Own the follow-up process for Marketing Qualified Leads (MQLs) from Merkle s global events and CX insight reports (e.g., CX Imperatives).
• Cadence Management & Database Maintenance: Maintain lead nurturing sequences and CRM records for prospects interested in CX/MarTech technology, CRM, loyalty, and personalization and execute cadences per BD Director's strategy.
• Event Support: Assist with CX event coordination and lead capture initiatives.
• Client Engagement & Solution Pitching CX Solution Support: Assist the BD Director in explaining how our data-driven approach builds better Customer Experiences.
• Consultative Presentation: Present MarTech and CX solutions to clients in both English and Thai, focusing on how we design and build seamless end-to-end customer journeys.
• Market Insight: Stay updated on global and local CX trends and landscape to act as a knowledgeable advisor during initial client interactions.
• Stakeholder Coordination: Schedule and coordinate meetings between prospects and senior team members.
• Sales Operations & Legal Coordination Documentation Management: Handle the end-to-end process for sales-related legal documents (NDAs, SOW, Service Agreements) specifically for CX pitching processes.
• Contract Stewardship: Manage the internal approval process, ensuring that the legal foundation for our client partnerships is secure and efficient.
• CRM Hygiene: Maintain accurate records of the CX sales funnel to provide clear data for growth forecasting.
• Reporting: Compile weekly/monthly pipeline summaries and lead status reports.
• Qualifications Bachelor s degree in business, Marketing, Communications, or related field.
• 1-3 years experience in Client Success, Business Development, Sales, or Consulting.
• Experience in Customer Experience (CX), MarTech, CRM, or a data-driven agency environment is highly preferred.
• Strong verbal and written skills in English and Thai.
• A proactive "hustler" mentality combined with an understanding of how to build long-term customer relationships.
• High attention to detail regarding legal documents and internal administrative workflows.
• Familiarity with CRM tools (Salesforce/HubSpot) and CX technology stacks is a plus Location: Bangkok Brand: Dentsu Cxm Time Type: Full time Contract Type: Permanent