เงื่อนไขการค้นหา

ทักษะ:

Quality Assurance, Recruitment, Automation, Payroll, YouTube

ประเภทงาน:

งานประจำ

• Agoda's front door for People support - supported by specialist service teams such as.
• People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters.
• Opportunity.
• We are looking for an.
• Associate Director, Head of People Services & Help Desk.
• to lead Agoda's employee-facing People service delivery model across.
• People Help Desk / Tier 1 support.
• Tier 0 / self-service foundations., and.
• Global People Relations Services.
• This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics - from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention.
• People Help Desk / Tier 1 services.
• Tier 0 / self-service and knowledge foundations.
• Global People Relations Services., including case governance and specialist support for complex employee relations matters.
• You will own the effectiveness of Agoda's People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance.
• This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization.
• This position is based in.
• Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are.
• not open to remote work.
• or the possibility of being based in other locations.
• Lead Agoda's People Services front door and employee support model.
• Lead Agoda's employee-facing People Services model across.
• Tier 1 Help Desk support.
• Tier 0 self-service., and the interface into specialist support teams.
• Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience.
• Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution.
• Ensure Agoda's People support model scales effectively with organizational growth, complexity, and global reach.
• Lead the People Services & Help Desk team.
• Lead, manage, and develop the.
• People Services & Help Desk.
• team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support.
• Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling.
• Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism.
• Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives.
• Lead Global People Relations Services.
• Lead the.
• Global People Relations Services.
• team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change.
• Ensure clear service ownership, escalation pathways, and governance across People Relations case handling.
• Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements.
• Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team.
• Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices.
• Own the operating interfaces across Tier 1, People Relations, and specialist teams.
• Serve as the senior operational owner for how work flows between.
• Help Desk / Tier 1.
• People Relations Services., and other Tier 2 / specialist teams across the People organization.
• Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways.
• Ensure employees and managers experience a joined-up service model even when multiple People teams are involved.
• Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams.
• Build Tier 0 / self-service and knowledge management foundations.
• Develop and execute Agoda's roadmap for.
• Tier 0 / self-service., moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries.
• Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials.
• Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content.
• Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement.
• Enable digital, conversational, and AI-supported service delivery.
• Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management.
• Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support.
• Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions.
• Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels.
• Drive operational excellence and continuous improvement.
• Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection.
• Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting.
• Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences.
• Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations.
• Lead through insight, stakeholder partnership, and change.
• Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities.
• Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities.
• Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services.
• Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function.
• What you'll need to succeed.
• Bachelor's degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus.
• Typically,.
• 10+ years.
• of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience.
• Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment.
• Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience.
• Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management.
• Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency.
• Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design.
• Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools.
• Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making.
• Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners.
• Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture.
• Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale.
• It's great if you also have.
• Experience in a global or regional.
• HR shared services / People services.
• environment.
• Experience leading both broad employee support teams and specialist employee relations or case management teams.
• Experience in knowledge management, service content strategy, and self-service adoption.
• Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments.
• Experience improving employee experience through service redesign, process simplification, or digital product thinking.
• Experience in a high-growth tech, internet, or digital business.
• Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments.
• Why this role matters.
• This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence.
• As.
• Associate Director, Head of People Services & Help Desk., you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally.
• PeopleServices.
• Please review our Hiring Process Guidelines before your interview - click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

ElasticSearch, Kubernetes, Javascript, Jenkins, Python, Docker, DevOps, Linux

ประเภทงาน:

งานประจำ

• In 2018, we served over 30 million customers in 6 countries (Thailand, Cambodia, Myanmar, Vietnam, Indonesia, Philippines), and processed over 4.5 billion USD. This makes us by far the largest fintech company in SE Asia, and growing quickly.
• As a member of our esteemed Technical Operations team, you will be helping to bring this vision to reality by leveraging the most modern cloud-native technologies. At Ascend, you will be part of a team who are directly responsible for improving the lives of millions.
• Performs software deployment, change and support operation in production.
• Design and develop software.
• scripts/services to automate tasks in production within DevOps culture.
• Collaborate with Engineering team and Technical Operations to ensure the quality and speed of service delivery.
• Work closely with Engineering teams to define, support and continuously improve the entire release standards and processes.
• Investigate, analyse, and resolve incidents together with Technical Operations, Engineering, 3rd parties.
• Review and resolve application alerts.
• Perform root cause analysis of incidents.
• Able to work at night some times.
• Essential Skills & Prerequisites.
• A positive, can-do attitude, who naturally expresses a high degree of empathy to others and is ready for changes and can take on new challenges.
• Bachelor's Degree in Computer Science or equivalent work experience.
• Jenkins, CICD pipeline, Git.
• Container (Docker) and Container Orchestration (Kubernetes, OpenShift, Mesos).
• Logging platform (ElasticSearch, EFK).
• Monitoring platform (Prometheus, Grafana).
• RabbitMQ, ActiveMQ.
• AWS, GCP, Terraform.
• Linux (RHEL, CentOS).
• Shell script.
• Programming languages e.g. NodeJS, Python, JavaScript, Go.

ทักษะ:

Business Development, Statistical Analysis, Data Analysis, Recruitment, Power BI

ประเภทงาน:

งานประจำ

• Own and manage marketing spend with large Meta Search Engine (MSE) partners.
• Independently manage your accounts.
• Drive strategic steering across channels by aligning MSE activity with Agoda's broader marketing, commercial, and customer acquisition objectives.
• Manage the commercial relationship with MSE partners, including commercial terms, bidding and pricing strategies, and technical implementation.
• Decide in coordination with the Bidding and Pricing teams strategies that deliver expected ROIs and revenue growth.
• Track detailed performance/KPIs and deliver regular data-driven actionable insights to improve results.
• Succinctly communicate the results, ideas, and business statistics with different stakeholders.
• Ensure the advertiser implements the right Agoda APIs and related technological innovations.
• Be immersed and intimately familiar with the entire booking funnel including the user experience and conversion drivers between the advertiser and Agoda.
• Build long term relationships with advertisers that foster new opportunities and continuous growth in return from advertising dollars.
• Bachelor Degree in Computer Science/Statistics/Math or Engineering or Economics and Finance.
• Business development and/or account management track record with experience in online marketing.
• Fluent in English with strong communication skills (both written and verbal).
• Self-motivated person with "Get it done!" attitude.
• Passionately analytical with strong ability to think logically and excellent problem-solving skills.
• Proficient in business intelligence tools and data warehouse i.e. SQL, Tableau and MS Excel.
• Ability to effectively communicate, influence and persuade with different levels of stakeholders (including Senior Management) with proven strong commercial acumen.
• Ability to represent Agoda with experience in interacting with external senior level executives.
• Strong analytical and statistical analysis skills to extract insights and recommendations.
• London.
• PricingStrategy.
• Travel.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

Product Development, Project Management

ประเภทงาน:

งานประจำ

• True Money is the leading fintech start-up in SE Asia. Started in 2013 with its HQ in Bangkok, Thailand, we are now operational in Indonesia, Philippines, Vietnam, Cambodia, Myanmar and of course Thailand!.
• We are part of the CP Group, Thailand's largest private conglomerate.
• Our investors include Ant Financial (Alibaba Group), who also collaborate with us on technology.
• The Role.
• Financial Service Product team aims to bring a new suite of financial services to True Money users. You will contribute to the product vision, strategy and execution of one of our product verticals.
• You will be working with best-in-class colleagues in a dynamic environment. You will conceptualize, launch and manage products collaborating with other core e-wallet product managers, designers, business and tech teams.
• You will manage the roadmap for your vertical, design customer journeys, define requirements, own and meet product KPIs, and lead a cross-functional team through Product Development Lifecycle.
• You will contribute to the overall Product Visioning, lead your own feature design, user journeys, but also able to dive into details such as processing mappings and requirements writing for products under your responsibility.
• Strong empathy for your customers and use various tools (analytics) and methods (design thinking) to build your product. You will lead the research efforts alongside CX and design teams, to come up with out-of-the-box solutions that fit customer needs.
• Partner up with business functions to conceptualize ideas and features that are aligned to the overall product vision and roadmap.
• Work closely with Technology team and external partners for implementation. This will include writing user stories, managing the implementation schedule, testing, ongoing releases and having architectural discussions with the Tech team.
• You will need to have strong prioritization skills, and able to objectively use value-based methods for what gets into the backlog for implementation.
• Continuously find ways to improve products under your care, such as improving active users, user retention, conversion etc. Use analytics and data-driven decisions to constantly improve this.
• Ensure project meets timelines, manage risks and communicate upwards/downwards.
• Comfortable working in a multi-stream environment and continuously engage with other Business teams, Products Owners, Architects to make sure the overall product strategy/features fit into the business vision.
• Who you are.
• You have a strong Product mindset and able to deliver incremental features instead of perfect solutions.
• You work well under uncertain environments, flexible to change, but also have strong organizational skills that can put problems and teams into structures and actionable solutions.
• You understand that perfect and ideal is not necessary, you are a hustler that can work with people to set incremental improvements every day.
• You are opinionated, have your own vision, not afraid to say no, but also able to be constructive and lead collaboratively.
• You are able to understand the vision and strategy, have a strong curiosity and challenge the norm, but you can also roll your sleeves up to dive into detailed work.
• You have a technical understanding of what it takes to build and maintain large scale applications and services and you are comfortable participating in architectural and technical decisions in the team.
• Strong project management, business to IT translation, agile methodology, design thinking, product analytics skills.
• Excellent conflict management skills, presenter and communicator.
• Technical experience is an advantage but not compulsory. Fintech, Banking/Asset Management/Investment/Insurance, e-Commerce, large scale startup or past digital project experience will be valuable.

ทักษะ:

Employer Branding, Social media, Recruitment, Branding

ประเภทงาน:

งานประจำ

• Assist in posting job openings on various platforms and maintaining recruitment databases.
• Source potential candidates through online channels (e.g., LinkedIn, job boards, social media).
• Screen resumes and conduct initial candidate assessments.
• Coordinate interviews between candidates and hiring managers.
• Support employer branding initiatives and recruitment campaigns.
• Maintain accurate candidate records and recruitment reports.
• Provide administrative support to the HR team as needed.
• Bachelor's degree in Human Resources, Business Administration, Psychology, or related field (fresh graduates welcome).
• Strong communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Proficiency in MS Office and familiarity with recruitment platforms is a plus.
• Enthusiasm for learning and growing within the HR and recruitment field.
• What We Offer.
• Structured training and mentorship from experienced HR professionals.
• Exposure to end-to-end recruitment processes.
• Opportunity to develop sourcing, interviewing, and candidate management skills.
• A collaborative and supportive work environment.
• Career growth opportunities within the HR department.
• Would you like me to tailor this description toward a corporate setting (formal, professional tone) or a startup environment (more dynamic, casual, and growth-focused)? That way, I can refine the language to match the culture you're hiring for.

ทักษะ:

Microsoft Office, Power point

ประเภทงาน:

งานประจำ

• สนับสนุนงานสรรหาและคัดเลือกพนักงาน.
• เข้าร่วมกิจกรรม Job Fair และออกบูธตามมหาวิทยาลัย.
• ประสานงานและจัดกิจกรรมกับมหาวิทยาลัย.
• ออกแบบสื่อประชาสัมพันธ์ด้วย Canva.
• ใช้งาน Microsoft Office ได้คล่อง (Word, Excel, PowerPoint).
• กำลังศึกษาระดับปริญญาตรีสาขาทรัพยากรมนุษย์, การจัดการ, จิตวิทยาองค์กร, บริหารธุรกิจ หรือสาขาอื่นๆ ที่เกี่ยวข้อง.
• มีทักษะการสื่อสารที่ดี.
• มีความรับผิดชอบ ตรงต่อเวลา.
• ทำงานเป็นทีมได้ดี.
• บุคลิกภาพดี มนุษยสัมพันธ์เยี่ยม.
• สามารถทำงานนอกสถานที่ได้.

ทักษะ:

Software Development, Software Testing, Postgre SQL, Javascript, Firebase

ประเภทงาน:

งานประจำ

• เรียนรู้และร่วมพัฒนา Web / Mobile Application ภายใต้การดูแลของ Senior Developer.
• ร่วมทำงานในกระบวนการ Agile เช่น Daily Standup, Code Review และ Sprint Planning.
• พัฒนาและทดสอบระบบด้วยเทคโนโลยีที่ใช้จริงในองค์กร เช่น React, Node.js, JavaScript, SQL.
• สนับสนุนการพัฒนา Feature และแก้ไข Bug ตาม Requirement ของลูกค้า.
• ศึกษาและทดลองเทคโนโลยีใหม่ ๆ เพื่อปรับใช้กับโปรเจกต์จริง.
• การรับรองคุณสมบัติ.
• กำลังศึกษาอยู่ชั้นปีที่ 3-4 สาขาวิศวกรรมคอมพิวเตอร์ วิทยาการคอมพิวเตอร์ เทคโนโลยีสารสนเทศ วิศวกรรมซอฟต์แวร์ หรือสาขาอื่นที่เกี่ยวข้อง.
• มีพื้นฐานการพัฒนา Web / Mobile Application เช่น HTML, CSS, JavaScript, React, Node.js หรือภาษาอื่น ๆ ที่เกี่ยวข้อง.
• เข้าใจการทำงานของฐานข้อมูล ทั้ง SQL (MySQL, PostgreSQL) และ NoSQL (MongoDB, Firebase).
• เข้าใจหลักการเชื่อมต่อระบบและ API เช่น RESTful API, JSON, Authentication และการเชื่อมต่อระหว่าง Frontend-Backend.
• มีพื้นฐานการใช้เครื่องมือพัฒนาและควบคุมเวอร์ชัน เช่น Git/GitHub, VS Code, Postman รวมถึงเข้าใจการทำงานแบบ Branch / Pull Request / Code Review.
• เข้าใจแนวคิดเบื้องต้นของ Software Testing (Unit Test / Integration Test).
• มีความสนใจด้าน UI/UX และสามารถออกแบบหรือปรับปรุงหน้าจอให้เหมาะกับการใช้งานจริง.
• พร้อมเรียนรู้เทคโนโลยีใหม่ ๆ มี Growth Mindset เปิดรับ Feedback และสามารถปรับตัวได้ดีในทีม Agile/Scrum.
• มีทักษะการสื่อสารที่ดีทั้งภาษาไทยและอังกฤษ โดยสามารถอ่านเอกสารทางเทคนิค หรือสื่อสารกับทีมที่ใช้ภาษาอังกฤษได้.
• หากมีผลงานจริงใน GitHub / Portfolio / เว็บไซต์ส่วนตัว หรือผ่านการฝึกงานด้าน Software Development จะพิจารณาเป็นพิเศษ.

ทักษะ:

Google Cloud Platform, Business Development, Software Development, Microsoft Azure, Architecture, Negotiation, ERP, English

ประเภทงาน:

งานประจำ

• Drive the commercial success and technical adoption of our cutting-edge enterprise and retail tech solutions. This dynamic team acts as the frontline of our business growth, bridging the gap between complex customer requirements and innovative technological capabilities. Whether you are driving new business opportunities or designing tailored technical architectures, you will play a pivotal role in delivering transformative IT solutions (Software, System Integration, Cloud, POS, and ERP) to our clients.
• Identify, develop, and close new business opportunities within the enterprise and retail sectors.
• Build and maintain strong, long-lasting relationships with key stakeholders and decision-makers.
• Present high-level IT solutions, prepare commercial proposals, formulate quotations, and skillfully negotiate contracts.
• Consistently achieve and exceed sales targets (KPIs) while driving revenue growth.
• Analyze deep customer requirements and translate business needs into robust, scalable IT solutions.
• Support the sales team in client meetings by conducting compelling product demonstrations and executing Proof-of-Concept (POC) initiatives.
• Design solution architectures and prepare comprehensive technical proposals and documentation.
• Act as the technical liaison, collaborating closely with internal teams (Developers, Project Managers) and external vendors to ensure successful solution delivery.
• Job.
• Bachelor's degree in IT, Computer Science, Business, or a related field. Possesses a strong foundational understanding of IT services, excellent communication skills, and a highly self-motivated, goal-oriented mindset.
• Proven track record in B2B IT Sales / Solution Sales or as a Pre-Sales Consultant / System Engineer. Capable of handling end-to-end sales cycles, designing complex system integrations, and working effectively under pressure. Good command of English is required.
• Extensive existing client network in the enterprise/retail sector. Capable of closing multi-million baht deals, advising C-level executives on digital transformation strategies, or architecting large-scale multi-cloud and enterprise software deployments.
• B2B Enterprise Sales, Account Management, CRM Management, Negotiation, Commercial Proposal Writing, Client Relationship Management.
• Retail Solutions, POS (Point of Sale) Systems, ERP, System Integration, E-commerce platforms.
• Deep understanding of the Software Development Lifecycle (SDLC), APIs, and Enterprise Infrastructure.
• Knowledge and hands-on experience in AWS, Microsoft Azure, or Google Cloud Platform (GCP).
• Cloud Architecture Certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, GCP Professional Cloud Architect), ITIL.
• Vendor-specific Sales Certifications (e.g., Microsoft Sales Specialist, AWS Business Professional) or recognized strategic selling credentials.
• All applications will be treated with the strictest confidentiality. If your qualifications and experience align with the requirements of the role, our talent acquisition team will reach out to you directly. In the event that there is not an immediate fit, we will securely retain your profile for consideration against future suitable opportunities.

ทักษะ:

Microsoft Office, Recruitment, Power point

ประเภทงาน:

งานประจำ

• สนับสนุนงานสรรหาและคัดเลือกพนักงาน.
• เข้าร่วมกิจกรรม Job Fair และออกบูธตามมหาวิทยาลัย.
• ประสานงานและจัดกิจกรรมกับมหาวิทยาลัย.
• ออกแบบสื่อประชาสัมพันธ์ด้วย Canva.
• ใช้งาน Microsoft Office ได้คล่อง (Word, Excel, PowerPoint).
• กำลังศึกษาระดับปริญญาตรีสาขาทรัพยากรมนุษย์, การจัดการ, จิตวิทยาองค์กร, บริหารธุรกิจ หรือสาขาอื่นๆ ที่เกี่ยวข้อง.
• มีทักษะการสื่อสารที่ดี.
• มีความรับผิดชอบ ตรงต่อเวลา.
• ทำงานเป็นทีมได้ดี.
• บุคลิกภาพดี มนุษยสัมพันธ์เยี่ยม.
• สามารถทำงานนอกสถานที่ได้.

ทักษะ:

Network Infrastructure, Project Management, Risk Management, Leadership Skill, Budgeting

ประเภทงาน:

งานประจำ

• Lead the planning, execution, monitoring, and completion of complex data centre construction projects exceeding USD 200M in Thailand.
• Manage project scope, schedules, budgets, risk, and resources throughout the construction lifecycle.
• Develop and implement comprehensive project management plans incorporating best practices for data centre construction.
• Coordinate and integrate activities across multiple work streams including civil, structural, architectural, mechanical, electrical and network infrastructure.
• Select, onboard, and manage local contractors, suppliers, and consultants to ensure performance meets or exceeds project requirements.
• Build and lead high-performing project teams, both direct reports and cross functional partners.
• Implement robust project controls including cost tracking, progress reporting, scheduling, and change management.
• Ensure compliance with company standards, local regulations, building codes, and industry best practices.
• Identify and mitigate project risks through proactive planning and continuous monitoring.
• Conduct and/or ensure regular progress meetings with stakeholders, contractors, and team members. These meetings include but not limited to: Coordination, Owner/Architect/Contractor, Pull Planning (schedule) sessions, Design Management, QAQC & Commissioning and Room Ready/Handover.
• Manage quality control processes in coordination with the regional Quality Manager.
• Manage commissioning activities in coordination with the regional Cx Program Manager to ensure smooth transition from construction to operations.
• Foster positive relationships with local authorities, utility providers, and other key stakeholders.
• Provide regular status updates and reporting to senior leadership.
• Develop and maintain relationships with key customers, operations, finance, and internal department leaders.
• Integrate Subject Matter Experts and stakeholders to support design and create master development programs for site(s).
• Support design team leadership for environmental, entitlement and permitting requirements.
• Implement communication plans and project documentation governance.
• Develop and implement strategic sourcing plans for vendor selection, award, and contracts.
• Assess and quantify change requests to determine impacts to scope, budget, schedule, quality, and risk.
• Optimize project cost effectiveness through constructability reviews and Value Engineering.
• Validate drawings and specifications reflect desired construction quality and ensure proper remediation.
• Develop and implement systems to deliver highest quality standards for project safety.
• Monitor and control risk management insurance and liability controls.
• Present executive summaries and status reports to senior leadership.
• Provide on-site support for sales and marketing team to present company values to prospective clients.
• Understanding of Project Management, Planning, Construction Management, and Data Centers.
• Demonstrated leadership ability in dealing with Owners, Architects, Contractors, and internal stakeholders.
• Extensive knowledge of prime contracts including lump sum, GMP (Guaranteed Maximum Price), hard bid, negotiated, design-build, etc. Specifically including EVM methods and payment systems.
• Extensive knowledge of P6 Critical path scheduling systems, overall project cost control, budgeting, and value engineering as applied to buildings and systems used in Data Center project delivery.
• Familiarity of all aspects of Development design and Construction- to include site work, core, and shell, mechanical and electrical, utilities, finishes, etc.
• Ability to work in an international team environment and interact with all levels of management, including C-Suite reviews.
• Strong executive presence - able to convey complex and technical concepts to a non-construction audience.
• Must be highly organized, analytical, and structured with excellent communication and problem-solving skills.
• Manages stress and/or fast pace effectively.
• Academic.
• Bachelor's degree in engineering, business, construction management or relevant field required.
• Minimum.
• Understanding of Project Management, Planning, Construction Management, and Data Centers.
• Demonstrated leadership ability in dealing with Owners, Architects, Contractors, and internal stakeholders.
• Extensive knowledge of prime contracts including lump sum, GMP (Guaranteed Maximum Price), hard bid, negotiated, design-build, etc. Specifically including EVM methods and payment systems.
• Extensive knowledge of P6 Critical path scheduling systems, overall project cost control, budgeting, and value engineering as applied to buildings and systems used in Data Center project delivery.
• Familiarity of all aspects of Development design and Construction- to include site work, core, and shell, mechanical and electrical, utilities, finishes, etc.
• Ability to work in an international team environment and interact with all levels of management, including C-Suite reviews.
• Strong executive presence - able to convey complex and technical concepts to a non-construction audience.
• Must be highly organized, analytical, and structured with excellent communication and problem-solving skills.
• Manages stress and/or fast pace effectively.
• Work Conditions & Other.
• 100%: Construction jobsite at various levels of development.
• Valid passport allowing travel within the APAC region at times.
• As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business - large and small - has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

ทักษะ:

Good Communication Skills, Microsoft Office, Teamwork, CAD

ประเภทงาน:

งานประจำ

• Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.
• Your role at a glance.
• Associate Critical Facilities Maintenance Engineer is support the operation, mainten ...
• What we are looking for.
• Helps to design, plan, install, and/or maintain mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure.
• Learns by providing hands on assistance with all major systems within a facility or building such as electrical and HVAC systems and performs regular maintenance on all systems.
• Ensures proficient understanding of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems.
• Supports the analysis of current operating conditions and recommends new preventative and proactive methods for maintaining and monitoring facilities systems.
• Supports with evaluating facility standards and practices to improve maintenance procedures and ensure optimal operational efficiency.
• Complies with organizational and governmental safety standards and coordinates response to emergency situations and ensures that corrective measures are rapid and thorough.
• Learns the planning and installation of new facility systems and may work with multiple components including HVAC systems, air or liquid cooling systems, CRAC/CRAH units, power distribution units, fire systems, life safety systems, etc.
• Learns to repair all systems and monitoring and troubleshooting systems as problems arise.
• Coordinates with building administration to ensure common area services are properly provided to client and list services.
• Assists in ensuring facility assets and installations are accounted for and monitored within the relevant policies and reporting procedures.
• Completes work order requests accurately and on time and within budget.
• May be required to order parts and supplies for maintenance and repairs.
• Provides any other engineering activities as required by the Critical Facilities Operations and Maintenance management team.
• Some understanding of safe work practices, which are set by safety regulations and legislation.
• Some understanding of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems.
• Some knowledge of Microsoft Office Suite - Word, Excel and Outlook.
• Some knowledge of CMMS systems.
• Some knowledge of critical facilities operations and maintenance.
• Some knowledge of mechanical, electrical, and life safety monitoring and control systems typically used in critical environments.
• Ability to maintain a positive and professional working relationship with cross functional teams.
• Good communication skills, both written and verbal.
• Demonstrates good analytical skills, having an ability to analyze, refine, summarize, and clearly present data and information.
• Possesses passion for service, self-motivated, proactive by going beyond the call of duty and has an ability to handle multiple tasks.
• Ability to prioritize and meet tight deadlines and is comfortable working in a fast-paced and constantly evolving environment.
• Bachelor's degree or equivalent in engineering or related field.
• Trade Certification or state license in Electrical or Mechanical (HVAC) preferred.
• Professional affiliations (7x24 Exchange, IFMA, Data Center Pulse, etc.) preferred.
• Entry level experience working in a similar engineering role, preferably a data center environment.
• Relevant demonstrated experience in electrical, HVAC, mechanical, controls, or other technical engineering and maintenance field.
• Relevant experience interpreting blueprints/CAD drawings.
• Relevant experience in facilities / building maintenance.
• Entry level experience in designing, planning, installing and / or maintaining mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure.
• As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business - large and small - has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

ทักษะ:

Good Communication Skills, Software Development, Web Services, Spring Boot, Javascript

ประเภทงาน:

งานประจำ

Work with an agile squad to deliver solutions to meet the business requirements for mutual fund products. Deliver the quality of the source code under your assignments. Create automated unit testing to cover the lines of code coordinate with tester to resolve any defects or bugs. Be proactive to take responsibility and have good communication to the team. Be able to extract some business logics from the legacy applications and summarise to the team. Be creative to propose on solution for better performance or UI usage Coordinate with developers, solution designer and architect to p ...

ทักษะ:

Recruitment, Leadership Skill, Murex, English

ประเภทงาน:

งานประจำ

• Mentor and provide guidance to new team members, sharing technical knowledge and best practices to improve team effectiveness. Collaborate with cross-functional teams, vendors, and stakeholders to drive issue resolution and service improvements. Monitor team performance against SLAs and support continuous improvement initiatives to enhance operational efficiency. Exercise decision-making and problem-solving skills during high-priority incidents and service disruptions. Contribute to workforce planning, shift coordination, and knowledge management activities within the service desk ...
• Bachelor's degree or higher in Computer Science, Computer Engineering, Information Technology, or a related field. Major Incident Management, ITIL processes, performance management, KPI ownership, and stakeholder management. Experience in working in a shared service environment/ customer support service center supporting medium to large applications in a diverse environment globally. Experience with Incident Management, Customer Communication overall coordination of resolution when another groups / tech stack is involved. Experience in providing user support for client applications and customer business applications. Microsoft MS Office 365 (e.g. Outlook, Exchange, Office etc). Atlassian Confluence, Jira Great understanding of and good skills with ServiceNow and related modules (reporting, event management, dashboard, Changes/Incidents/Problem management). AS400, MUREX, SmartCo, Control-M and banking applications. Critical application support. Risk and control mindset Good command of written and spoken English. What you will get from ATA IT: 14 days' vacation in first year Health insurance for staff & families Life insurance Dental fee for staff & families Provident fund Monetary Assistance (Childbirth, Funeral, Basket Visit) Annual Party Monthly Activities- Staff Birthday & Company Activities Annual Health Check Multi-national company with flexible working hours, but professional company culture Work from Home Policy.

ทักษะ:

Negotiation, Procurement, Salesforce, Leadership Skill, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Build and own a pipeline of high-value enterprise and multi-location merchant opportunities across Thailand.
• Identify and prospect strategic accounts across retail, F&B, hospitality, healthcare, e-commerce, and other high-volume merchant segments.
• Create new business opportunities through targeted outbound prospecting, industry relationships, referrals, networking, and account-based strategies.
• Lead the full enterprise sales cycle from initial outreach and qualification through discovery, solution design, proposal, negotiation, and contract closure.
• Conduct structured discovery to understand the client's commercial priorities, payment flows, operational challenges, technology environment, and decision criteria.
• Develop compelling business cases and value propositions that connect Qashier's payments and commerce platform to measurable client outcomes.
• Navigate complex buying organisations involving C-suite, Finance, Operations, IT, Procurement, and other key stakeholders.
• Build stakeholder maps, identify champions and decision-makers, and develop strategies to move complex opportunities forward.
• Own commercial negotiations, including pricing, solution scope, contract terms, and internal approval processes.
• Consistently deliver against quarterly and annual revenue, payment volume, and new-logo acquisition targets.
• Maintain strong pipeline discipline, forecasting accuracy, opportunity hygiene, and next-step ownership within the CRM.
• Develop account strategies for priority enterprise logos and identify opportunities for future expansion.
• Partner closely with Product, Operations, Marketing, Customer Success, Risk, and other internal teams to ensure successful solution design and merchant onboarding.
• Provide structured market intelligence on customer needs, competitive activity, commercial trends, and product gaps.
• Represent Qashier professionally at industry events, business forums, and strategic networking opportunities.
• Continuously improve your sales approach using deal reviews, pipeline data, customer feedback, and market insights.
• What We're Looking For.
• You'll be successful in this role if you are a genuine enterprise hunter who combines persistence with commercial judgment.
• You are comfortable creating opportunities where none exist, engaging senior decision-makers, and maintaining control of complex sales cycles without requiring constant direction.
• 5-10 years of B2B or enterprise sales experience, preferably within FinTech, Payments, POS, SaaS, Commerce Technology, or another relevant B2B technology environment.
• A demonstrated track record of personally originating and closing significant enterprise or strategic new-business opportunities.
• Strong evidence of building pipeline independently rather than relying primarily on inbound leads or inherited accounts.
• Experience managing complex sales cycles involving multiple stakeholders, commercial negotiations, and longer decision timelines.
• A strong record of achieving or exceeding revenue, quota, payment volume, or new-business targets.
• Experience selling to senior stakeholders including C-suite, Finance, Operations, IT, Procurement, or business owners.
• Strong consultative selling skills with the ability to uncover business problems and translate them into commercially compelling solutions.
• Strong negotiation skills and confidence managing pricing, objections, competitive pressure, and complex commercial discussions.
• Strong commercial acumen with the ability to understand client economics, business models, payment flows, and ROI.
• A disciplined, data-driven approach to pipeline management and forecasting using CRM systems such as Salesforce, HubSpot, or similar platforms.
• Excellent communication and executive presence.
• High ownership, resilience, urgency, and accountability for outcomes.
• The ability to work independently while collaborating effectively with cross-functional and regional stakeholders.
• Enterprise payments, merchant acquiring, payment gateways, POS, or omnichannel commerce.
• Selling into multi-location retail, F&B, hospitality, healthcare, e-commerce, or other high-transaction-volume businesses.
• Building relationships within Malaysia's enterprise merchant ecosystem.
• Account-based selling or strategic enterprise prospecting.
• Developing commercial proposals involving payment economics, transaction volumes, platform fees, or technology integrations.
• Working in a fast-growing FinTech, SaaS, technology, or scale-up environment.
• What Great Looks Like.
• In this role, activity alone is not enough. Success is measured by commercial outcomes.
• Create meaningful enterprise pipeline rather than wait for opportunities to arrive.
• Gain access to senior decision-makers within priority accounts.
• Run structured, commercially intelligent discovery conversations.
• Maintain clear control of stakeholders, decision criteria, risks, and next steps throughout the sales cycle.
• Build credible business cases rather than compete purely on price.
• Progress complex opportunities with urgency and discipline.
• Forecast accurately.
• Close strategic new logos.
• Build long-term relationships that create opportunities for expansion.
• Consistently demonstrate ownership of both the process and the outcome.
• Why Join Qashier?.
• Take ownership of a strategically important enterprise market in Malaysia.
• Build Qashier's next generation of high-value merchant relationships.
• Sell an integrated payments and commerce platform rather than a single-point solution.
• Work directly with senior leadership and cross-functional decision-makers.
• Operate with a high degree of autonomy and visibility.
• Join a fast-growing regional FinTech operating across Southeast Asia.
• Work in an environment where strong commercial judgment, ambition, and execution are recognised.
• Enjoy competitive total compensation with meaningful upside for high performance.
• About Qashier.
• Qashier is a Southeast Asian FinTech company transforming the way businesses manage payments, point-of-sale operations, loyalty, and commerce.
• Our integrated platform enables merchants to manage in-store and digital transactions, streamline business operations, and deliver better customer experiences through a connected payments and commerce ecosystem.
• As Qashier continues to scale across Southeast Asia, we are expanding our focus beyond SMEs into larger multi-location merchants, enterprise brands, and businesses with increasingly complex commerce and payment requirements.
• If you know how to create enterprise opportunities, navigate complex organisations, and turn difficult deals into commercial wins, we'd like to hear from you.
• Click Apply or reach out to [email protected] to start the conversation.

ทักษะ:

Project Management, Architecture, Negotiation, Leadership Skill, English

ประเภทงาน:

งานประจำ

• Lead, coach and develop the regional Pre-Sales, Customer Onboarding and Technical Account Management teams.
• Set and track team objectives aligned to customer success and business goals.
• Build a high-performance culture through regular 1:1s, feedback, coaching and development.
• Develop scalable operating models, playbooks and best practices across Pre-Sales, Delivery and TAM.
• Identify and remove operational bottlenecks to improve team efficiency and customer responsiveness.
• Monitor customer health, adoption, KPIs and account risks, providing regular reporting to the VP Global Solutions Delivery.
• Identify and develop tools that improve internal processes and customer engagement.
• Strategic Pre-Sales & customer engagement.
• Lead technical engagement for strategic and complex opportunities alongside Sales leadership.
• Own regional qualification criteria and prioritisation for Pre-Sales engagements.
• Partner with Product, Marketing and the Pre-Sales Centre of Excellence to adapt global strategies to the APAC market.
• Lead technical discovery with strategic customers, understanding their technical, functional and security requirements.
• Represent Trustonic at industry conferences, technical forums and customer events.
• Use customer and market insight to identify competitive risks, common technical blockers and opportunities to influence Product and Engineering roadmaps.
• Customer delivery & technical leadership.
• Act as a senior technical advisor across Trustonic's services and solutions.
• Support complex customer onboarding and implementation programmes, ensuring successful delivery with available resources.
• Build strong relationships with strategic customers and understand their technology strategies and business objectives.
• Oversee customer engagement across the lifecycle, from Pre-Sales and onboarding through to adoption, growth and technical support.
• Manage and coordinate technical escalations, working closely with Commercial, Product, Engineering and Delivery teams.
• Ensure the regional team is kept up to date with Telecoms Platform product updates, best practices and relevant training.
• Help reduce time-to-revenue by improving qualification, handovers, onboarding and delivery processes.
• Who you are.
• A strategic, technically strong and customer-focused leader who enjoys solving complex problems, developing people and building strong relationships with customers.
• You're equally comfortable leading a team, discussing technical architecture with engineers, working through complex customer challenges and influencing senior stakeholders.
• You bring structure to complex environments and enjoy finding ways to make teams more effective. You're proactive, curious and commercially aware, with the ability to balance the needs of customers, your team and the wider business.
• You're comfortable operating in a fast-moving international environment where priorities evolve and collaboration across regions is essential.
• What makes you, you.
• Experience.
• Experience leading Pre-Sales, Solutions Delivery, Customer Onboarding, Technical Account Management or similar technical customer-facing teams.
• Strong experience managing and developing technical teams.
• Proven experience working with strategic enterprise customers and complex customer relationships.
• Experience planning and delivering multiple complex customer rollouts, often with limited resources.
• Experience working in a SaaS and/or System Integration environment.
• Strong experience with API integrations and technical solution delivery.
• Experience working with secure systems and technologies, ideally including device locking.
• Experience with OEM integration, software update management and device security.
• Experience working within the smartphone, telecoms or wider mobile ecosystem would be highly desirable.
• Knowledge & Skills.
• Strong technical and commercial understanding of customer solution delivery.
• Excellent stakeholder management and communication skills, with the ability to simplify complex technical concepts.
• Strong influencing, negotiation and mediation skills.
• Ability to motivate and drive progress across teams without direct authority.
• Strong problem-solving skills and a practical, creative approach.
• Excellent organisational and time-management skills, with the ability to manage multiple priorities.
• Experience with project management tools such as Wrike and customer platforms such as Zendesk would be beneficial.
• An understanding of AI and Agentic AI and their potential application in a technical/customer environment.
• Fluent English, both written and spoken.
• It would be great if you also have.
• Experience working across APAC markets, particularly India, Pakistan, Malaysia, Philippines or Indonesia.
• Experience in the telecoms industry or smartphone ecosystem.
• Experience with device locking technologies and OEM environments.
• Undergraduate degree or equivalent level of skill, experience and knowledge.
• Experience and knowledge in Computer Science and Information & Technology.
• What we can provide you in return for your investment.
• Competitive compensation.
• A base salary that reflects your expertise and impact.
• Bonus scheme to share in our success.
• Financial security & wellbeing.
• Private medical insurance for you from day one.
• Flexibility & work-life balance.
• Remote working arrangements to support your lifestyle.
• An open holiday policy with no upper limit - take the time you need, when you need it.
• Support for volunteering and causes that matter to you.
• Growth & development.
• Opportunities for professional development and career progression.
• Exposure and interaction with global teams.
• Inclusive, supportive culture.
• A commitment to diversity, equity, and inclusion.
• A collaborative environment where your voice is valued and your wellbeing is prioritised.
• Impact & purpose.
• The chance to work on technology that drives global economic inclusion and makes a real difference in people's lives.
• LI-Remote.
• Trustonic is an equal opportunity employer. We do not discriminate on any grounds. We empower, engage, enable and value differences between people, including; different races, ethnicities, genders, ages, religions, disabilities and sexual orientations, with differences in education, backgrounds, skill sets, experiences and knowledge.

ทักษะ:

Data Analysis, Power point, Leadership Skill, Flash

ประเภทงาน:

งานประจำ

• Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.
• Your role at a glance.
• Leads and supervises Data Centre and Facilities Technicians to ensure safe, reliable ...
• What we are looking for.
• Key Roles and Responsibilities:Supervises the Data Centre Technicians and the Facilities Technicians.Operates and maintains data centre in such a condition as to assure the most optimal uptime to customers for facilities services (electrical, cooling, etc. measured by Five 9's).Tasks out the CFOps team in such a way that complies with all local, state, and federal requirements for fire, health and Life Safety.Provides tasking for the daily operations and maintenance scheduling of non-critical and critical maintenance.Ensures the CFOps team works effectively to achieve the CFOps goals, reviewing budget, staff planning, NPS, efficiency, etc.Analyzes data centre equipment to obtain maximum effectiveness and efficiency; safety, cost, equipment longevity, and reliability.Conducts in-depth training with the Data Centre Technicians on equipment, PM's, QA and CFOps procedures/processes.o Manages and maintains all training documentation; provides documentation to HR.Ensures data centre operates at maximum efficiency, including: analyzing existing operating conditions, recommending new technologies, maintaining customer SLA requirements, and improving overall efficiency while maintaining budget expectations.Works with customers to provide successful installs that exceed expectations - delight the customer.Supervises the safety and well-being of all CFOps team.Responsible for shift assignments, timekeeping review & approval and PTO approval for all assigned Data Centre Technicians and Facilities Technicians.Writes and Reviews non-critical and critical Method of Procedures (MOP's), Standard Operating Procedures (SOP), Standard Method of Procedure (SMP) and provides input.Supervises the execution of non-critical and critical Method of Procedures and ensures their thorough completion.Performs other duties as assigned.Knowledge, Skills and Attributes:Strong background in electrical and mechanical systems design review, layout, installation, commissioning and operationsExpert knowledge of low voltage systems, including fire, security and PLCsExpert knowledge of NFPA Electrical, Fire and Life Safety and building codesExpert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25 and compliance issuesExpert knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)Experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systemsStrong supervisor skillsExcellent communication skills, both written and oralExtensive hands-on experience installing, maintaining and troubleshooting large commercial and industrial mechanical & electrical systems including:o 12kV switchgearo 480/277 and 208/120 volt electrical generation and distribution systemso Diesel powered AC generator plants up to 2MWo Static UPS systemso Multi-string flooded cell batteries and monitoring systemso Static switcheso PLC and relay logic controlso Power monitoring systemso Data centre power distribution and management systemso VFD Driveso Large Centrifugal Chillerso Cooling Towerso Water Treatment Systemso HVAC equipmento Computer Room AC Units (CRACs)o Kyoto Cooling Units (where applicable)o Operating Building Management and Industrial PLC Control Systemso Emergency Standby Diesel Generator Systemso Fuel/Oil systems, Fuel/Oil Day tanks and Fuel/Oil Storage Tankso Knowledge of NFPA 25, sprinkler and dry-stand pipe systems, including Emergency Fire Pump where applicableo Chilled/Condenser Water Pumpo Well/Vault or Sump Pumpso Domestic Water systems, including BackFlow Prevention devicesProficient with MS Office Suite (Word, Excel, PowerPoint, Project)Ability to train the electrical and mechanical teams on the systems and the proceduresAbility to conduct power & fire system capacity, safety and code compliance assessmentsAbility to operate in and promote a rigorous process-driven, team environmentAbility to logically analyze and solve problemsAbility to multi-task multiple projectsDetailed orientedAcademic Qualifications and Certifications:Bachelor's degree or equivalent in Engineering or similar field requiredRequired Experience:Solid experience in data centre and/or critical facilitiesDeveloping experience managing and motivating critical facilities operations and maintenance teams.
• As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business - large and small - has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.
• NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

ทักษะ:

Risk Management, Automation, Leadership Skill

ประเภทงาน:

งานประจำ

• Drive portfolio performance, profitability, and successful delivery outcomes across APAC.
• Improve forecasting, resourcing, commercial oversight, and delivery predictability in partnership with regional leadership.
• Strengthen estimation practices, margin protection, and delivery optimization through data-driven governance and planning.
• Scale delivery operations efficiently by improving ways of working and increasing productivity.
• Own portfolio reporting, financial performance tracking, benchmarking, and operational governance across the region.
• Lead stakeholder communications, customer engagement, governance forums, and escalation management.
• Coach and support Program and Project Managers to strengthen delivery capability and accountability.
• Delivery Innovation.
• Lead the regional adoption of AI-enabled delivery methodologies, tools, and best practices.
• Drive initiatives that improve utilization, profitability, delivery performance, and customer outcomes through data-driven insights.
• Partner with global teams to ensure delivery transformation initiatives achieve measurable business results across APAC.
• Act as the regional change leader, embedding new ways of working and an AI-enabled delivery operating model.
• Integrate AI into planning, estimation, risk management, reporting, and governance processes.
• Evaluate and scale emerging technologies that enhance delivery efficiency and effectiveness.
• Reduce project cycle times, improve estimate accuracy, and standardize delivery practices across the region.
• Governance & Reporting.
• Maintain clear delivery standards, reporting, and portfolio visibility.
• Monitor project health, risks, capacity, and business performance.
• Capability Building.
• Upskill and support Project Managers and Project Owners.
• Promote accountability, best practices, and delivery excellence.
• Cross-Functional Collaboration.
• Partner with regional and global stakeholders to drive better business outcomes.
• Lead initiatives that improve delivery performance and scalability.
• What You'll Bring.
• Core Requirements.
• Supply Chain, Retail, or Manufacturing experience.
• Strong project, program, or transformation leadership experience in a software or technology company.
• Proven experience leveraging AI to improve delivery, ways of working, and business outcomes.
• What Sets You Apart.
• Experience leading enterprise software implementations.
• Change management or operating model transformation experience.
• Strong stakeholder management and influencing skills.
• Experience embedding AI or automation into business processes.
• Who You Are.
• A curious, forward-thinking leader who embraces change.
• A collaborative problem-solver who enjoys bringing people together.
• Comfortable challenging the status quo and driving continuous improvement.
• Passionate about innovation, technology, and delivering customer value.
• Why Join RELEX.
• Meaningful work with real-world impact.
• International career opportunities and continuous learning.
• Long-term career growth in a rapidly expanding company.
• Flexible and hybrid ways of working.
• A diverse, inclusive, and supportive culture.
• Practical benefits that support work, family, and wellbeing.
• Annual leave and paid volunteering days.
• Ownership, autonomy, and flat hierarchies.
• The opportunity to contribute to sustainability and reduce waste on a global scale.

ทักษะ:

DevOps, Cloud Computing, Amazon AWS

ประเภทงาน:

งานประจำ

• Support CI/CD pipeline operations and deployment activities using tools such as GitLab CI/CD and Jenkins.
• Assist in managing cloud infrastructure and containerized environments (e.g., AWS, Kubernetes).
• Monitor system performance and troubleshoot basic issues.
• Perform routine maintenance, patching, and system checks.
• Support incident handling and escalate when necessary.
• Provide basic IT support, including laptop setup.
• Maintain documentation for systems and processes.
• Basic knowledge of Linux and command-line usage.
• Understanding of networking fundamentals (DNS, HTTP, TCP/IP).
• Familiarity with cloud platforms (AWS, Azure, or GCP) is a plus.
• Exposure to Docker, Kubernetes, GitLab CI/CD, or Jenkins is an advantage.
• Strong willingness to learn, with guidance and mentorship provided by experienced senior engineers.
• Ability to work effectively under pressure and manage multiple tasks in a dynamic environment.

ทักษะ:

Cloud Computing

ประเภทงาน:

งานประจำ

• Perform on-site HUAWEI CLOUD HCS environment operations and maintenance, including environment issue locating and troubleshooting.
• Coordinate with Huawei backend engineers for assistance.
• Manage version upgrades and updates.
• Monitor real-time capacity of the live network.
• Perform resource specification adjustments.
• Locate basic issues and perform basic environment expansion and changes.
• Identify corresponding risks based on operational monitoring and alerts.
• Coordinate with various departments to resolve issues.
• Perform basic problem tracking and drive improvements to customer satisfaction.
• About you.
• Bachelor's degree or above in Computer Science, Software Engineering, Information Technology, or a related field.
• Experience in customer-side on-site operations and maintenance.
• Outgoing personality with strong communication skills.
• Meticulous and responsible.
• Basic communication skills and sense of teamwork.
• Cloud experience with AWS, Google Cloud, Tencent Cloud, or Alibaba Cloud.
• Able to assist in completing daily operations and maintenance tasks.

ทักษะ:

Cloud Computing, Amazon AWS

ประเภทงาน:

งานประจำ

• คุณจะได้ทำอะไร - คุณจะรับผิดชอบการจัดการและดูแลระบบปฏิบัติการ บริหารเซิร์ฟเวอร์ จัดการเครือข่าย สร้างแดชบอร์ดแสดงกราฟ และปรับปรุงระบบต่างๆ คุณจะต้องเข้าใจสถาปัตยกรรมระบบที่ได้รับมอบหมาย เพื่อวางแผนและแก้ไขปัญหาได้อย่างมืออาชีพ ทั้งแบบแมนนวลและอัตโนมัติ นอกจากนี้ คุณจะพัฒนาสคริปต์หรือโปรแกรมเพื่อลดความซ้ำซ้อนของกระบวนการทำงาน.
• ทำไมงานนี้ถึงสำคัญ - เรามุ่งมั่นปฏิบัติตามข้อตกลงระดับการให้บริการ (Service Level Agreement - SLA) เพื่อสร้างความมั่นใจให้ลูกค้าในด้านความเสถียรและความสามารถของระบบที่เราดูแล โดยระบบของเราให้บริการต่อเนื่องตลอด 24 ชั่วโมงโดยไม่หยุดชะงัก.
• อะไรเป็นความท้าทาย - การจัดการและดูแลระบบเป็นงานที่หลากหลายและท้าทาย สะท้อนถึงการเปลี่ยนแปลงอย่างรวดเร็วของเทคโนโลยีคลาวด์ ในบทบาทนี้ คุณจะได้ศึกษาและประยุกต์ใช้ความรู้เพื่อแก้ปัญหาทั้งด้านเทคนิคและธุรกิจ คุณจะเป็นส่วนสำคัญในการพัฒนาและปรับปรุงกระบวนการทำงานให้มีประสิทธิภาพ ผ่านการจัดทำ SLA แผนภาพ ขั้นตอนการทำงาน เครื่องมือเฉพาะทาง และเอกสารอ้างอิง รวมถึงการวางแผนและคาดการณ์เหตุการณ์ในอนาคต.
• วุฒิการศึกษาระดับปริญญาตรีขึ้นไปในสาขาคอมพิวเตอร์หรือสาขาที่เกี่ยวข้อง.
• มีความรู้และความเข้าใจด้านเทคโนโลยีสารสนเทศและการสื่อสารอย่างลึกซึ้ง.
• สื่อสารภาษาอังกฤษได้ดีในการทำงาน.
• มีความสนใจและ/หรือประสบการณ์ด้าน Amazon Web Services.
• มีประสบการณ์ในการดูแลและจัดการระบบและเครือข่าย.
• มีความรู้และประสบการณ์เฉพาะทางด้านระบบ เครือข่าย หรือความปลอดภัยข้อมูล.
• มีความเชี่ยวชาญด้านเครื่องมือและโปรแกรมของ Linux/Unix.
• มีประสบการณ์ดูแลระบบแบบ 24x7 และจัดการปัญหาผ่านระบบ Ticket.
• มีประสบการณ์ใช้เครื่องมือดูแลระบบเฉพาะด้าน Server หรือ Application.
• สามารถวิเคราะห์ปัญหาและจัดการ Operations สำหรับระบบขนาดใหญ่.
• มุ่งมั่นในการเรียนรู้และพัฒนาตนเองอย่างต่อเนื่อง.
• มีความอดทนและมุ่งมั่นในการแก้ไขปัญหา.
• ทำงานร่วมกับทีมได้ดีและสนับสนุนเพื่อนร่วมงาน.
• พร้อมรับและปรับตัวต่อการเปลี่ยนแปลงด้านเทคโนโลยีและนวัตกรรม.
• เพิ่มเติม.
• โปรดคลิกที่ ลิงก์นี้ เพื่อศึกษารายละเอียดเกี่ยวกับการทำงานกับเรา [link removed].
• OverviewOur Operations & Support team is dedicated to managing mission-critical systems for customer operations through modern, efficient technologies. We employ diverse tools and methods to ensure our clients' systems operate smoothly. Within the team, you'll gain hands-on experience handling issues related to Amazon Web Services and other vendors, ensuring we deliver optimal solutions to our clients. This leads to an exceptional cloud experience.
• DailiTech seeks individuals who are passionate about problem-solving, work professionally with clients, and possess extensive technical knowledge. This includes expertise in Linux and Windows operating systems, system administration, networking, programming, security, and readiness to collaborate with application development teams to deploy systems to Production.
• More details.
• You'll manage operating systems, servers, and networks, create data visualization dashboards, and implement system upgrades. You must understand the architecture of assigned systems to plan and execute solutions professionally, both manually and through automation. Additionally, you'll develop scripts and programs to streamline processes.
• Why this job is important - We are committed to meeting Service Level Agreements (SLAs) to ensure our customers trust in the stability and capability of our managed systems. This is demonstrated through our continuous 24/7 system operation without interruption.
• What the challenge is - System management is a diverse and challenging field that reflects the rapid evolution of cloud technology. In this role, you'll apply your expertise to address both technical and business challenges. You'll be instrumental in developing efficient operational processes, demonstrated through SLAs, diagrams, workflows, specialized tools, and documentation. You'll play a.
• key role.
• in planning and preparing for future scenarios.
• Bachelor's degree or higher in Computer Science or related field.
• In-depth knowledge and understanding of information technology and communications.
• Strong English communication skills for workplace interaction.
• Interest and/or experience in Amazon Web Services.
• Additional qualifications considered.
• Proven experience in system and network management.
• Specialized knowledge in systems, networks, or data security.
• Expertise in Linux/Unix tools and software.
• Track record of 24x7 system management with ticket-based issue resolution.
• Experience with server or application-specific management tools.
• Capability to analyze and manage operations for large-scale systems.
• Personal qualifications.
• Committed to continuous learning and self-development.
• Patient and determined in problem-solving.
• Strong team player who supports colleagues.
• Adaptable to technological changes and innovation.
• Additional information.
• Please click on this link to learn more about working with us. [link removed].