เงื่อนไขการค้นหา

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Microsoft Office, Customer Relationship Management (CRM), English, Thai

ประเภทงาน:

งานประจำ

• Welcoming clients and visitors with professionalism, warmth and a high level of hospitality, ensuring a memorable first impression.
• Acting as the first point of contact for the boutique and delivering a consistent client experience aligned with brand standards.
• Managing incoming calls, emails and client enquiries while ensuring timely responses and appropriate follow-up.
• Coordinating appointments, client arrivals and boutique traffic flow to ensure a seamless client journey.
• Supporting client allocation and ensuring visitors are attended to throughout their boutique experience.
• Supporting the collection and accuracy of client information within CRM systems and visitor tracking tools.
• Managing the boutique appointment calendar and supporting scheduling coordination for the boutique team.
• Monitoring daily boutique traffic and maintaining accurate records and reporting.
• Ensuring the boutique remains fully prepared and presented to the highest standards at all times.
• Managing hospitality materials and supporting inventory replenishment when required.
• Providing administrative support and contributing to the efficient running of the boutique.
• Supporting events, activations and peak business periods to ensure seamless execution.
• Minimum of 3 years of experience in hospitality, luxury retail, customer service, reception or a client-facing environment.
• Excellent interpersonal and communication skills.
• Strong customer service orientation with a high level of attention to detail.
• Professional, polished and confident presentation.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Positive, proactive and solution-oriented mindset.
• Ability to work effectively within a collaborative team environment.
• Proficiency with Microsoft Office applications and CRM tools is an advantage.
• Fluent in Thai and English.
• Audemars Piguet offers a competitive and comprehensive compensation and benefits package.
• Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Mandarin

ประเภทงาน:

งานประจำ

• เงินเดือน Service Charge และ Incentive (ตามเงื่อนไขบริษัท).
• โอกาสทำงานกับลูกค้า VIP และนักท่องเที่ยวระดับนานาชาติ.
• สภาพแวดล้อมการทำงานระดับลักชัวรี พร้อมทีมงานมืออาชีพ.
• โอกาสเติบโตในสายงาน Guest Relations และ Hospitality
• ต้อนรับและดูแลลูกค้า VIP ด้วยมาตรฐานการบริการระดับสากล.
• สื่อสารกับลูกค้าชาวต่างชาติ ทีมงาน และผู้บริหาร ทั้งภาษาอังกฤษและภาษาจีน (Mandarin).
• ดูแลการจองโต๊ะ รายชื่อแขก VIP และประสานงานกับฝ่ายรักษาความปลอดภัยและผู้จัดการ.
• สร้างความประทับใจตั้งแต่การต้อนรับจนถึงการอำนวยความสะดวกตลอดการใช้บริการ.
• เป็นตัวแทนของแบรนด์ด้วยบุคลิก การแต่งกาย และการบริการที่เป็นมืออาชีพ
• สัญชาติไทย หรือมีสิทธิทำงานในประเทศไทยอย่างถูกต้อง.
• สามารถสื่อสารภาษาอังกฤษและภาษาจีน (Mandarin) ได้ในระดับใช้งานทางธุรกิจ.
• มีประสบการณ์ด้าน Front Office, Guest Relations, Concierge, VIP Services หรือ Customer Service.
• หากเคยทำงานในโรงแรม 4 - 5 ดาว รีสอร์ตหรู สายการบิน เลานจ์พรีเมียม หรือธุรกิจ Luxury Hospitality จะได้รับการพิจารณาเป็นพิเศษ.
• บุคลิกดี มั่นใจ ยิ้มแย้ม และมีใจรักงานบริการ.
• สามารถทำงานกะกลางคืน และทำงานในสภาพแวดล้อมของสถานบันเทิงระดับพรีเมียมได้.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

E-learning, Good Communication Skills, Thai

ประเภทงาน:

งานประจำ

• โทร: 056-705-953-7 หรือ 089-895-0667.
• อีเมล: [email protected].
• Line ID: 0898950667.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Accounting

ประเภทงาน:

งานประจำ

• Answer, screen, and forward calls; manage visitor registration and access cards.
• Distribute application and technical test forms to candidates and engineering prospects.
• Order supplies, stationery, furniture, and equipment; maintain admin stock database to prevent shortages.
• Manage car park applications, bays, visitor stamps, and monthly invoices; oversee meeting room bookings.
• Coordinate with DHL, TNT, FedEx, DPEX; maintain company car and maintenance records.
• Monitor office hygiene services across Krones locations and Academy; manage maid service workflow and performance.
• Record utility expenses; coordinate billing acknowledgements across departments before Accounting submission.
• Distribute company updates and building notices via email to all staff.
• Your Profile.
• You contribute.
• Bachelor's degree and 3 years of experience in Receptionist and/or Office Administration; new graduates are welcome to apply.
• Professional, well-presented demeanor.
• Positive attitude and respectful of colleagues at all levels.
• Excellent service mindset and strong relationship-building skills with management and staff.
• High attention to detail and accuracy.
• Ability to solve problems promptly.
• Willingness to learn and support team members.
• Available to work from office, Monday-Friday.
• We care about you.
• Social Security.
• Annual Health Check-up.
• Annual Leave starting from 10 days.
• Company Training & LinkedIn Learning.
• Your application.
• Interested? Apply online now!.
• Have we sparked your interest? Then send us your application! You can expect exciting challenges that provide real impetus, in a team that motivates and supports you at the same time - and framework conditions that are not only attractive but also adapt to your life.
• To get us talking quickly, simply send us your application via our online form - it takes less than 5 minutes!.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Sales, English, Mandarin, Thai

ประเภทงาน:

งานประจำ

• Competitive salary (based on experience).
• OT & performance bonus.
• Social Security.
• Public holidays + 13 annual leave days.
• Employee uniform.
• Free aesthetic procedures & treatments.
• Location: Sukhumvit 32.
• Apply now via LINE: impressionsth.
• 061-415-2455.
• Become part of a team dedicated to delivering exceptional beauty experiences. We look forward to meeting you!.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Teamwork, Opera, English, Thai

ประเภทงาน:

งานประจำ

• Greet and escort guests promptly to their rooms.
• eloquently suggesting appropriate.
• personalized recommendations of the property based on the distinctness of the guest and their visit.
• according to ORB Standard.
• Provide check-in and check-out services for guests in a professional manner.
• Provide guests with a quality room orientation.
• Perform professional lobby patrol duties.
• Provide quality service.
• with colleagues.
• to all guests by responding to their requests promptly.
• efficiently.
• and courteously at all time.
• Handle cash drawer properly as outlined in the ORB controller's manual.
• Check cash float at the beginning and end of each shift to ensure at all times that amounts are correct.
• Communicate clearly with the Night Auditor and Accounts Department.
• including accurately posting transactions and maintaining paperwork according to standard.
• Demonstrate teamwork by cooperating with and assisting colleagues as needed.
• Address special guest preferences recorded in guest history profiles.
• ensure any learned preferences are properly recorded in accordance with ORB SMS standards.
• Stay current with developments and procedures in the hotel by attending daily front office briefings and reviewing the front office communications board regularly.
• THAI nationality only.
• Have been in the relevant working experience for the minimum of 2-4 years in luxury 5 star hotel/resort.
• Dynamic.
• hardworking.
• possess the great service mind.
• Good command of English both written and spoken.
• Familiar with Opera system.
• Bachelor.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Choose to be happy and care about the happiness of others.
• Are open and true to ourselves and others.
• Are accountable and care about facing challenges and owning them.
• Care about being engaged with heart and mind.
• Provide an exceptional hospitality experience at every touch point.
• Passionate about performance and solutions.
• Praise and acknowledge success.
• Care about our environment and our future.
• Deliver an exceptional experience to our colleagues to enable them to flourish. Create a welcoming, first-class atmosphere for colleagues and their visitors.
• Take ownership of all services within the hybrid workspace. Proactive attitude and delivery to enhance the service offering. Ensure that the space is maintained to a high standard and have minimal complaints.
• Build relationships and encourage interaction between colleagues. Drive and develop the community by organising engaging, popular events and map the participation.
• Understand the needs of the business and what drives the businesses you support.
• Create a culture of Community Well Being, supporting and guiding colleagues through the challenges & opportunities of the new workspace environment.
• Support and collaborate with other Experience Ambassador to deliver the shared vision.
• Orientation of new hires so that they are valued and welcome, including arranging access and providing welcome packs and a site tour.
• Spatial awareness: collect and analyse workspace data to improve the workspace experience.
• Engage with colleagues to understand workstyle behaviour's and make recommendations on how to improve the overall employee experience based on their feedback.
• Document your stakeholder plan and report on engagement activities, success stories and community meetings.
• Be abreast of current MyDay initiatives and support /promote as required.
• Weekly updates to Workspace Experience Manager in regard to the workspace experience; event calendar, workspace data and change management Content and events.
• Building a concious community through a local event calendar (align to the regional calendar).
• Synergise event initiatives and messaging on shared goals with ERGs, HR, and contractors.
• Drive collaboration and partnerships across a range of different industries through the community calendar - E.g., craft-making workshops with a distributor, yoga sessions with an influential instructor etc.
• Immerse yourself within the work profile of each business to communicate and promote events and offerings to enhance the community engagement.
• Gatekeeper of the digital signage and communication displays.
• Contribute to monthly newsletter to connect with users and to promote community activities.
• Work alongside the Catering and Events team to brainstorm, plan and organise events, relating to the community's interests.
• Develop an engaging content plan, including blog pieces, articles, social media posts, newsletters, and videos and ensure events are consistently promoted in a timely manner.
• Work with the communications team to create event collateral and promotion materials for events in a timely manner.
• Engage with the online community and respond to comments and requests.
• Take ownership of resolving issues and providing a personal follow-up as necessary.
• Responsible for maintaining up to date Customer journeys and to map service standards. Technology.
• Work with BI&T team toIntroduce innovative technical solutions to increase Customer Experience, to increase engagement with events and to demonstrate efficiency through these tech solutions.
• Our goal is to provide enhanced workplace experiences that will be long remembered by our clients. In this role you will be a part of delivering a best-in-class experience for our client's personnel, customers, and guests in a connected workspace which promotes a culture of inclusion and safety. With a focus on creating an environment that enhances productivity, collaboration, and well being, you'll have the opportunity to create exceptional workplace experiences and drive employee satisfaction and engagement to create opportunities for everyone to flourish.
• Our colleagues prioritize the health and safety of people and buildings. This includes following established safety protocols, reporting hazards/ incidents, maintaining cleanliness, encouraging safe practices, and staying informed about health and safety measures. By actively adhering to these expectations and following One Team S.A.F.E.R together vision, we can create a secure and healthy working environment for everyone involved. Report at least two good catches per year, attend the SAFER together workshop and complete all safety trainings within the due date.
• You are responsible for leveraging your expertise to find actionable insights from our data and translate it into action, clearly communicating the "what", "so what" and "now what". By embracing curiosity to explore data, courage to act on insights and collaboration to communicate the change we will ensure we meet JLL and HSBC's strategic desire for data-driven decisions.
• You will be part of delivering best-in-class sustainability solutions for our client, promoting resource efficiency, energy conservation, and environmental stewardship. With a focus on creating a culture of environmental responsibility, you'll have the opportunity to support innovative sustainability initiatives and drive continuous improvement across our operations and contribute to our client's sustainability goals. Your efforts will play a vital role in creating a more sustainable built environment and fostering a healthier planet for generations to come.
• 2+ years of relevant experience in customer service, events, sales, or related industries.
• Prior experience in co-working, corporate real estate or start-up experience would be an advantage.
• Proficient computer skills such as MS office and email etiquette.
• Flexible to work in shifts or occasionally out of hours when requested.
• Excellent communication skills (both verbal and written).
• Good negotiation skills, coordination, and networking capability.
• A great sense of teamwork, accountability, mindfulness, and the willingness to go the extra mile for the users and your team.
• Understand how to interpret and use feedback to increase service levels and enhance key touch points. Be competent in translating feedback data.
• Be knowledgeable about current and future technology resources that are available in the industry to offer an enhanced hybrid service.
• Be able to handle pressure, think quickly and calmly.
• Have an energetic, cheerful, and outgoing personality.
• On-site - Bangkok, THA.
• If this.
• resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and.
• what you bring.
• to the table!.
• At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
• JLL Privacy Notice.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
• For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
• For additional details please see our career site pages for each country.
• Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Microsoft Office, Multitasking, Procurement, Recruitment, Power point

ประเภทงาน:

งานประจำ

• Ensure smooth daily office operations and maintain a safe, organized, and professional working environment.
• Coordinate office facility maintenance and repairs with vendors and service providers, including cleaning services, electricians, plumbers, building management, and other contractors.
• Monitor office supplies, pantry supplies, stationery, and general inventory, ensuring timely replenishment and cost-effective purchasing.
• Manage office assets and maintain accurate inventory records.
• Support office setup, workspace allocation, office relocations, and seating arrangements as required.
• Vendor & Contract Management.
• Coordinate with external vendors and service providers for office-related services.
• Process purchase requests, purchase orders, vendor invoices, and payment documentation in accordance with company policies.
• Maintain vendor contracts, service agreements, and supporting documentation, ensuring renewals are completed on time.
• Support vendor sourcing and quotation comparisons to ensure quality service and cost efficiency.
• Administrative Support.
• Provide administrative support to the Commercial Leadership Team and employees.
• Coordinate meetings, training sessions, town halls, and employee events, including logistics, room bookings, catering, and communication.
• Assist with travel arrangements, accommodation bookings, transportation coordination, and expense documentation.
• Support document preparation, filing, and maintenance of business records.
• Employee & Visitor Support.
• Welcome visitors, customers, candidates, and external partners professionally.
• Coordinate visitor registrations, access requests, and meeting arrangements.
• Serve as a point of contact for employee office-related inquiries and requests.
• Support onboarding activities for new associates, including workstation preparation, welcome coordination, and office orientation.
• Commercial & Business Operations Support.
• Support coordination of commercial meetings, customer events, exhibitions, and sales activities.
• Assist in organizing employee engagement activities and company events.
• Maintain records and reports related to office administration and business operations.
• Work closely with HR, Finance, Procurement, and other functional teams to support business needs.
• Compliance & Continuous Improvement.
• Ensure office administration practices comply with company policies and local regulations.
• Identify opportunities to improve office processes, administrative efficiency, and employee experience.
• Support implementation of workplace initiatives that promote safety, collaboration, and continuous improvement.
• Diploma or bachelor's degree in Business administration, Management, Human Resources, or related disciplines.
• Minimum 3 years of experience in office administration, executive support, facility management, or related fields.
• Experience working in a multinational company environment is preferred.
• Strong organizational and multitasking skills with attention to detail.
• Ability to work independently and manage multiple priorities effectively.
• Skills & Competencies.
• Excellent communication and interpersonal skills.
• Strong stakeholder management and customer service mindset.
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, Outlook, Teams).
• Good problem-solving and coordination skills.
• Ability to manage confidential information with professionalism and integrity.
• Experience working with vendors, building management, and service providers.
• Ability to communicate effectively in both Thai and English.
• Possess a valid driver's license and own transportation is an advantage.
• What's In It For You.
• Join a purpose-driven organization committed to safeguarding the world's most vital resources.
• Work in a collaborative and inclusive environment that values continuous improvement and employee development.
• Gain exposure to regional and global operations within Veralto and Hach.
• Be part of a team that encourages innovation, teamwork, and open communication.
• Excellent communication and interpersonal skills.
• Ability to communicate effectively in both Thai and English.
• At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
• Unsolicited Assistance.
• We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Accounting, Assurance, English

ประเภทงาน:

งานประจำ

• Accounting AdministrativeResponsibilities.
• Document Management and Digital Processing.
• Receive, scan, categorize, and organize original client documents, ensuring accurate and systematic filing.
• Maintain both electronic and physical filing systems, ensuring documents are properly indexed, securely stored, and readily accessible when required.
• Apply document retention and disposal procedures in accordance with firm policies and regulatory requirements.
• Accounting and Tax Compliance Support.
• Assist in the preparation of accounting records, tax filings, and supporting schedules under the supervision of senior team members.
• Verify documentation for completeness and follow up with clients for missing information when required.
• Marketing and Proposal Support.
• Assist in the process of proposal preparation, including but not limited to, preparation of LRC, COI in line with the firm procedures.
• Assist in preparing presentation materials for proposals, events, communication for both internal and external uses.
• Other Administrative and Team Support.
• Provide other administrative support to business services team, including but not limited to scheduling, document preparation, data entry, and other operational tasks as required.
• Technology and Process Improvement.
• Support the implementation and ongoing use of digital tools, AI applications, and workflow automation solutions to improve efficiency, accuracy, and service delivery.
• Receptionist & Administrative.
• Act as the first point of contact for visitors, clients, and callers by providing a professional and welcoming reception service.
• Answer and direct incoming calls, emails, and general enquiries in a timely and courteous manner.
• Provide administrative support to various service lines, including Audit, BSO, Advisory, Tax, Legal, and other teams as required.
• Resolve routine administrative and customer service issues or escalate them appropriately.
• Assisting with BDO stock record keeping (e.g. BDO premium goods for marketing purposes).
• Keeping record of lockers usage and update promptly.
• Manage incoming and outgoing correspondence, courier services, and postal arrangements.
• Prepare, scan, file, and maintain documents and records in accordance with company procedures.
• Coordinate meeting room bookings and ensure rooms are properly prepared and equipped for meetings and client visits.
• Arrange travel, accommodation, transportation, and other administrative support services for employees and visitors.
• Order, maintain, and monitor office supplies, stationery, pantry items, and other office resources.
• Support internal meetings, training sessions, employee activities, and company events, including arranging refreshments and catering when required.
• At least 1 year of experience in Accounting Administrative, Administrative, Receptionist or related field.
• High school diploma, vocational certificate, or equivalent qualification.
• Good command of written and spoken English.
• Proficient in Microsoft Office applications, particularly Outlook, Word, Excel, and Teams.
• Strong attention to detail and commitment to accuracy.
• Strong customer service mindset with excellent interpersonal and communication skills.
• Proactive, responsible, and able to work independently as well as collaboratively in a team.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Microsoft Office, Power point, English, Thai

ประเภทงาน:

งานประจำ

• Coordination & Meeting Administration: Coordinate with internal and external entities regarding meetings and the notification of resolutions. Manage meeting logistics, such as booking and setting up meeting rooms, notifying directors, confirming attendance, and performing other administrative or assigned tasks.
• Corporate Documentation & Filing: Maintain accurate and complete corporate documents, including Certificates of Incorporation, Memorandum of Association, Articles of Association, meeting minutes, Register of Directors, and Annual Reports. Prepare meeti ...
• Annual Reporting & Sustainability Data: Prepare the Annual Information Disclosure Form / Annual Report (Form 56-1 One Report) and manage data input for the ESG Data Platform.
• Corporate Governance & Evaluations: Complete corporate evaluations and checklists, including CGR (Corporate Governance Report), AGM Checklist, SET ESG Ratings, CAC (Thai Private Sector Collective Action Against Corruption), and other related assessments.
• Regulatory Compliance & Policy Review: Monitor updated and new relevant laws, rules, and regulations. Review and amend Charters, Policies, and Company Regulations to ensure compliance with applicable legal frameworks. Communicate updates to Directors, Executives, and employees for implementation.
• Other Tasks: Handle other ad-hoc responsibilities as assigned.
• Work Experience: Minimum of 2 years of experience as an Assistant Company Secretary. Experience in a SET-listed company is highly preferred.
• Education: Bachelor's or Master's degree in Law, Business Administration, Economics, or related fields.
• Key Skills: Strong analytical, key-takeaway extraction, and problem-solving skills. Exceptionally detail-oriented, highly responsible, and capable of structuring data systematically.
• Technical Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Language Proficiency: Strong command of written and reading English.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• A partner is flagging a booking issue that's affecting multiple travellers. How do you coordinate a resolution across teams without losing momentum?.
• An escalation is coming in hot and a junior team member needs real-time guidance. How do you keep the standard high without slowing things down?.
• A recurring disruption pattern is creating friction for a key partner. How do you document it, flag it, and help fix it upstream?.
• This role fits someone who.
• Has 3-4 years of customer service experience, ideally in travel or hospitality.
• Builds trust with partners through clear communication and consistent follow-through.
• Stays sharp and decisive when situations escalate, without cutting corners.
• Is fluent in Business English and Thai - an additional Asian language is an advantage.
• Knows their way around Microsoft Office and customer service tooling.
• Is organised, detail-oriented, and takes full ownership of cases from first contact to resolution.
• Nuitée moves fast, keeps process light, and expects high ownership. This role suits people who enjoy building strong partner relationships, take pride in resolving complex situations well, and want to contribute to something that improves over time. It's less suited to people who prefer purely transactional work or want to stay behind the scenes.
• If that sounds like you, we'd love to hear from you.
• Apply with your CV & LinkedIn profile - the process is straightforward and typically takes two to three weeks.
• Why Nuitee?.
• At Nuitée, we're not just reimagining travel - we're building the infrastructure to power it.
• Massive Market Opportunity: We are tackling the $9.9tn travel industry, starting with the $75 billion B2B hotel market, a fragmented space filled with outdated systems, gatekeepers, and inefficiencies. Nuitée's API-first platform is solving this, enabling businesses to access hotel inventory seamlessly and at scale.
• World-Class Backing: Backed by Accel and visionary leaders across tech and travel - including Booking.com, Stripe, and Shopify - we're equipped to scale our ambition globally.
• Bootstrapped Resilience, Startup Agility: Having grown profitably for years without external funding, we combine operational discipline with the speed and innovation of a scaling startup.
• Global Impact: Our infrastructure supports partners like Google, Grab, worldwide fintechs, superapps, travel companies and others.
• AI-Driven Innovation: Nuitée is uniquely positioned to power the future of travel in the AI era - enabling seamless, intelligent, and hyper-personalized travel interactions.
• By joining Nuitée, you'll be part of a team that's building a category-defining platform. You'll work on a global scale, innovate alongside industry leaders, and help drive the next phase of travel technology. If you're excited to push boundaries, redefine a multi-trillion-dollar industry, and grow with us - Nuitée is the place for you.
• By submitting your application, you consent to Nuitée processing your personal data for the purposes of assessing your suitability for employment. Your information will be stored securely and will only be retained for as long as necessary for the recruitment process, or up to 6 months afterward, in accordance with our data protection policy and applicable laws. You have the right to request access, correction, or deletion of your personal data at any time by contacting us at [email protected]. For more details, please see our Privacy Policy: Nuitée Privacy Notice 2026.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Project Management, Accounting, M&A, English

ประเภทงาน:

งานประจำ

• Support the establishment and enhancement of the Group Corporate Governance Structure to ensure alignment with the policies of the listed company and applicable laws and regulations.
• Organize and coordinate Board of Directors' meetings and shareholders' meetings of subsidiary companies, including the preparation of meeting materials, minutes, and related documentation.
• Monitor and coordinate governance matters across subsidiary companies to ensure comp ...
• Support the appointment of directors, executives, and company secretaries of subsidiary companies, including the maintenance of statutory records and related corporate documentation.
• Research, analyze, and provide preliminary advice on legal, regulatory, and governance matters relating to the oversight and management of subsidiary companies.
• Assist in the development, implementation, and continuous improvement of the Group's corporate governance policies, manuals, and best practices.
• Coordinate with internal departments on matters relating to the Group's corporate structure, governance framework, and subsidiary oversight.
• Bachelor's degree in Business Administration, Accounting, Finance, Law, or a related field.
• At least 3-5 years of experience in Company Secretarial, Corporate Governance, or related corporate affairs functions.
• Strong knowledge of public limited company law, private company law, and corporate governance principles and best practices.
• Good understanding of the roles, duties, and fiduciary responsibilities of directors of both parent and subsidiary companies.
• Proficient in English communication, with the ability to prepare business correspondence and corporate documentation.
• Strong coordination, project management, and stakeholder management skills, with the ability to work effectively across multiple functions and entities.
• Completion of the Company Secretary Program (CSP) or other relevant corporate governance training will be an advantage.
• Experience overseeing multiple subsidiary companies, or involvement in corporate establishment, restructuring, group reorganization, mergers and acquisitions (M&A), will be highly preferred.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• บริหารและควบคุมการดำเนินงานประจำวันของแผนก เพื่อให้เป็นไปตามคุณภาพ มาตรฐาน และตรงตามความคาดหวังของลูกค้าในแต่ละวัน.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• กำหนดเป้าหมายและวางแผนการทำงานอย่างชัดเจน เพื่อจัดลำดับความสำคัญ จัดระเบียบ และให้งานบรรลุผลตามที่กำหนด.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• รับมือกับข้อร้องเรียน การระงับข้อพิพาท การแก้ไขปัญหาความขัดแย้ง และการเจรจาเพื่อหาข้อยุติร่วมกับฝ่ายที่เกี่ยวข้อง.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• ควบคุมและวางแผนอัตรากำลังพนักงานให้เหมาะสม เพื่อให้การบริการ การดำเนินงาน และเป้าหมายทางการเงินของแผนกบรรลุผล.
• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
• ส่งเสริมการสื่อสารอย่างต่อเนื่องและสม่ำเสมอกับพนักงาน เพื่อสร้างความเข้าใจในเป้าหมายทางธุรกิจ ถ่ายทอดความคาดหวัง รับรู้และยกย่องผลการปฏิบัติงาน และสร้างผลลัพธ์ที่ต้องการ.
• Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
• เข้าใจผลกระทบของการดำเนินงานของแผนกต่อเป้าหมายทางการเงินของสถานประกอบการโดยรวม และบริหารจัดการให้สามารถบรรลุหรือเกินกว่าเป้าหมายที่กำหนด.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• ใช้ทักษะด้านมนุษยสัมพันธ์และการสื่อสารในการเป็นผู้นำ สร้างอิทธิพลเชิงบวก และจูงใจผู้อื่น สนับสนุนการตัดสินใจทางธุรกิจและการเงินอย่างเหมาะสม แสดงถึงความซื่อสัตย์สุจริต และเป็นผู้นำด้วยการเป็นแบบอย่างที่ดี.
• Encourages and building mutual trust, respect, and cooperation among team members.
• ส่งเสริมและสร้างความไว้วางใจ ความเคารพ และความร่วมมือระหว่างสมาชิกในทีม.
• Serving as a role model to demonstrate appropriate behaviors.
• ปฏิบัติตนเป็นแบบอย่างที่ดีในการแสดงพฤติกรรมที่เหมาะสมในการทำงาน.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• ควบคุม ดูแล และบริหารพนักงาน รวมถึงการจัดการงานประจำวันทั้งหมด และมีความเข้าใจในหน้าที่ของพนักงานแต่ละตำแหน่งเพียงพอที่จะสามารถปฏิบัติงานแทนได้ในกรณีจำเป็น.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• สร้างและรักษาความสัมพันธ์ในการทำงานที่เปิดกว้าง โปร่งใส และส่งเสริมความร่วมมือระหว่างพนักงานภายในทีม.
• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
• ปฏิบัติหน้าที่ควบคุมดูแลทุกส่วนของแผนกต้อนรับส่วนหน้า ในกรณีที่ไม่มีผู้จัดการแผนกต้อนรับส่วนหน้า หรือผู้ช่วยผู้จัดการแผนกต้อนรับส่วนหน้าอยู่ปฏิบัติงาน.
• Provides services that are above and beyond for customer satisfaction and retention.
• ให้บริการที่เหนือความคาดหวัง เพื่อสร้างความพึงพอใจและความภักดีของลูกค้า.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• พัฒนาคุณภาพการบริการ โดยการสื่อสาร ชี้แนะ และช่วยให้พนักงานเข้าใจความต้องการของลูกค้า พร้อมให้คำแนะนำ ข้อเสนอแนะ และการโค้ชรายบุคคลเมื่อจำเป็น.
• Responds to and handles guest problems and complaints.
• ตอบสนองและแก้ไขปัญหาหรือข้อร้องเรียนของลูกค้าอย่างเหมาะสมและมีประสิทธิภาพ.
• Sets a positive example for guest relations.
• เป็นแบบอย่างที่ดีด้านการดูแลความสัมพันธ์กับลูกค้า.
• Empowers employees to provide excellent customer service.
• ส่งเสริมและมอบอำนาจให้พนักงานสามารถให้บริการลูกค้าได้อย่างยอดเยี่ยม.
• Observes service behaviors of employees and provides feedback to individuals.
• สังเกตพฤติกรรมการให้บริการของพนักงาน และให้ข้อเสนอแนะเพื่อการพัฒนาเป็นรายบุคคล.
• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
• ติดต่อและสื่อสารกับลูกค้าเพื่อรับฟังความคิดเห็นเกี่ยวกับคุณภาพของสินค้า ระดับการให้บริการ และความพึงพอใจโดยรวม.
• Ensures employees understand customer service expectations and parameters.
• ทำให้พนักงานเข้าใจมาตรฐาน ความคาดหวัง และขอบเขตของการบริการลูกค้าอย่างชัดเจน.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• เน้นย้ำความพึงพอใจของลูกค้าในการประชุมแผนกทุกครั้ง และมุ่งเน้นการปรับปรุงคุณภาพอย่างต่อเนื่อง.
• Additional.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• ถ่ายทอดและให้ข้อมูลแก่ผู้บังคับบัญชา เพื่อนร่วมงาน และผู้ใต้บังคับบัญชา ผ่านทางโทรศัพท์ เอกสารลายลักษณ์อักษร อีเมล.
• หรือการสื่อสารโดยตรง.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• วิเคราะห์ข้อมูลและประเมินผลลัพธ์ เพื่อเลือกแนวทางที่เหมาะสมที่สุดในการแก้ไขปัญหา.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• แจ้งและ/หรือรายงานข้อมูลที่เกี่ยวข้องให้แก่ผู้บริหาร เพื่อนร่วมงาน และผู้ใต้บังคับบัญชา รับทราบอย่างถูกต้องและทันท่วงที.
• Performs all duties at the Front Desk as necessary.
• ปฏิบัติหน้าที่งานต้อนรับส่วนหน้ากตำแหน่งตามความจำเป็น.
• Runs Front Desk shifts whenever necessary.
• ปฏิบัติงานควบคุมกะงานของแผนกต้อนรับส่วนหน้าเมื่อมีความจำเป็น.
• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
• เข้าร่วมการประชุมของแผนก และสื่อสารเป้าหมายของแผนกต้อนรับส่วนหน้าอย่างชัดเจนและสม่ำเสมอ เพื่อให้เกิดผลลัพธ์ตาม.
• ที่องค์กรกำหนด.
• Bachelor's degree or diploma, with at least 5 years of experience in guest services, front desk operations, or a related professional area.
• สำเร็จการศึกษาระดับปริญญาตรีหรือประกาศนียบัตร และมีประสบการณ์ทำงานอย่างน้อย 5 ปี ในงานบริการลูกค้า งานแผนกต้อนรับส่วนหน้า หรือสายงานที่เกี่ยวข้อง.
• 3 years experience in Front office Supervisor.
• มีประสบการณ์ทำงานในตำแหน่งหัวหน้างานแผนกต้อนรับส่วนหน้าอย่างน้อย 3 ปี.
• Excellent communicate in Thai and English.
• มีทักษะการสื่อสารภาษาไทยและภาษาอังกฤษในระดับดีเยี่ยม.
• Service mind required.
• มีใจรักงานบริการ.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Multitasking, eCommerce, English

ประเภทงาน:

งานประจำ

• Responsible for managing end-to-end refund and return processes across eCommerce platforms, ensuring accurate processing and timely customer communication. The role also involves handling inquiries and reviews, coordinating with internal teams, and identifying improvements to enhance operations and customer experience.
• Manage end to end refund and return processes in line with company policies and service standards. Review customer requests, verify eligibility, and process refunds or exchanges accurately. Coordinate closely with the Warehouse team to track returned i ...
• Bachelor's degree preferred. Intermediate level proficiency in English (Speaking, Reading, and Writing). Excellent communication skills, both spoken and written. Minimum of 1 year of relevant customer service experience, including phone and email support. Strong internet navigation and troubleshooting skills. Proficiency in MS Office applications. Flexibility in work schedule; ability to work shifts outside of normal business hours. Strong multitasking abilities with proficiency in chat response, email and computer skills Previous experience working in a customer service or call center environment preferred. Ability to work under pressure in a fast-paced work environment while maintaining consistency. Why Join Us: Join a fast-growing company at the forefront of e-commerce and live commerce in Southeast Asia Work with top international and regional brands across fashion, beauty, lifestyle, and more Lead a high-performing team and play a.
• key role.
• in shaping our commercial future Dynamic, multicultural, and collaborative work environment with strong opportunities for career development.
• Career development opportunities within a leading eCommerce company. Benefits packages include Health, Life, Dental insurance Hybrid working environment (One day a week Work-from-Home) 16 days of Annual Leave and 3 days of Business Leave to ensure time for rest and personal commitments. Office Location: APAC Tower - BTS Ekkamai.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Opera, Cloud Computing, English, Thai

ประเภทงาน:

งานประจำ

• Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression - for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world's most captivating locales - from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a ...
• Job Responsibilities.
• Deliver warm, genuine, and personalised service that exceeds guest expectations at every interaction. Create memorable arrival and departure experiences by providing seamless and efficient check-in and check-out services. Anticipate guest needs and proactively offer thoughtful solutions before being requested. Build meaningful relationships with guests by recognising preferences, remembering special occasions, and providing personalised recommendations. Handle guest feedback, concerns, and complaints professionally, ensuring timely recovery and complete guest satisfaction. Promote a "Guest First" culture and consistently achieve high guest satisfaction scores.
• Bachelor's Degree or Diploma in Hospitality Management, Tourism, Business Administration, or a related field. Minimum 1-2 years of Front Office experience in an international or luxury hotel is preferred. Fresh graduates with excellent service attitudes and strong communication skills are encouraged to apply. Experience with Opera PMS/Opera Cloud or similar Property Management Systems is an advantage. Excellent command of spoken and written English; additional languages are highly desirable. Strong interpersonal, communication, and problem-solving skills. Ability to remain calm and professional in a fast-paced environment. Flexible to work rotating shifts, weekends, and public holidays. Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Purchasing, HACCP, English

ประเภทงาน:

งานประจำ

• Monitor food stock, market lists, kitchen supplies, and month-end inventories to ensure smooth operations and cost control within budget.
• Support daily operations by managing Banquet Event Orders (BEOs), coordinating with kitchen, stewarding, purchasing, and engineering teams, and following up on operational requests.
• Ensure compliance with HACCP, workplace safety, hygiene, and Accor quality standards while maintaining accurate safety and compliance records.
• Supervise and support culinary and F&B colleagues, including scheduling, leave records, staff administration, productivity, and departmental communication.
• Assist the Executive Chef and DOFB in overseeing departmental performance, operational efficiency, sustainability initiatives, and service excellence standards.
• Secondary / High school education.
• Minimum 1 years of secretarial experience.
• Good reading, writing and oral proficiency in English language.
• Good working knowledge of MS Excel, Word, & PowerPoint.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Problem Solving, Negotiation, Recruitment

ประเภทงาน:

งานประจำ

• Responsible for handling Pre-flight tasks, such as scheduled and Ad-hoc retimes ad cancellations notifications.
• Reply email from passengers who have affected from Schedule Change and Ad-hoc within the service level agreement (SLA).
• To take incoming telephone enquiries, complaints and questions from station managers who have called the Pre-flight hotline.
• Delivering a quality service, particularly when team members are working in stressful conditions dealing with customer complaints.
• Other assignments from the direct Manager.
• Minimum.
• University degree in airline business or hospitality management or related filed.
• Able to work in shift basis.
• 1 year of customer service experience.
• Negotiation skill in handling challenging customers and good problem solving skills.
• Stress tolerance and able to act under stressful circumstances.
• Apply for this job.
• More positions.
• OFFICER, CUSTOMER EXPERIENCE (POLICY STANDARD & SERVICE EVALATION) View all jobs.
• Application form.
• Full Name *.
• Email Address *.
• Phone Number *.
• Do you consent to Vietjet Thailand collecting, using, and processing your personal data for recruitment purposes in accordance with the Personal Data Protection Act (PDPA)? Yes No *.
• Do you consent to Vietjet Thailand collecting, using, and processing your personal data for recruitment purposes in accordance with the Personal Data Protection Act (PDPA)? Yes No.
• Do you consent to Vietjet Thailand collecting, using, and processing your personal data for recruitment purposes in accordance with the Personal Data Protection Act (PDPA)? Yes No --Yes - I consentNo.
• What's your expectation salary? (THB) *.
• Do you consent to a criminal background check as part of the recruitment process? Yes No *.
• Do you consent to a criminal background check as part of the recruitment process? Yes No.
• Do you consent to a criminal background check as part of the recruitment process? Yes No --Yes - I ConsentNo.
• If selected, do you agree to undergo and pass a pre-employment medical examination prior to employment? Yes No *.
• If selected, do you agree to undergo and pass a pre-employment medical examination prior to employment? Yes No.
• If selected, do you agree to undergo and pass a pre-employment medical examination prior to employment? Yes No --Yes - I ConsentNo.
• More information.
• Your Resume *.
• To attach your Resume, click here to upload from your Computer.
• Security code *.
• Submit.
• context": "http://schema.org",.
• type": "JobPosting",.
• jobLocation": {"@type":"Place","address":{"@type":"PostalAddress","streetAddress":"Airport Rail Link (ARL) Ramkhamhaeng Station","addressCountry":"VN"}},.
• Responsible for handling Pre-flight tasks, such as scheduled and Ad-hoc retimes ad cancellations notifications.
• Reply email from passengers who have affected from Schedule Change and Ad-hoc within the service level agreement (SLA).
• To take incoming telephone enquiries, complaints and questions from station managers who have called the Pre-flight hotline.
• Delivering a quality service, particularly when team members are working in stressful conditions dealing with customer complaints.
• Other assignments from the direct Manager.
• Minimum.
• University degree in airline business or hospitality management or related filed.
• Able to work in shift basis.
• 1 year of customer service experience.
• Negotiation skill in handling challenging customers and good problem solving skills.
• Stress tolerance and able to act under stressful circumstances.
• employmentType":"Full-time",.
• hiringOrganization": {.
• type": "Organization",.
• name": "VietJet Thailand",.
• sameAs": "https://hiring.vietjetthai.com".
• identifier": {.
• type": "PropertyValue",.
• name": "OFFICER, CONTACT CENTER (PRE-FLIGHT)",.
• value": "11201".
• title": "OFFICER, CONTACT CENTER (PRE-FLIGHT)",.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

English, Korean

ประเภทงาน:

งานประจำ

• Build strong problem-solving and communication skills that open doors to many future roles.
• Support customers and partners from multiple countries and cultures, gaining truly global experience.
• Join a data-driven, fast-learning team that experiments, improves, and shares feedback openly.
• Deliver outstanding service to guests and partners via phone, email, and chat.
• Handle a high volume of inquiries and deliver accurate, timely resolutions.
• Take end-to-end ownership of booking issues (e.g. changes, cancellations, payments, and other customer queries).
• Work towards achieving individual and team KPIs (e.g. quality, productivity, customer satisfaction, etc.).
• Apply Agoda policies and procedures in a fair and consistent way.
• Collaborate with Team Leaders, Managers, and other teams to resolve complex or unusual cases.
• Safeguard customer data and maintain strict confidentiality at all times.
• Work rotational shifts (including mornings, evenings, and nights) to support a 24/7 global operation.
• As part of a rotating shift schedule, you'll occasionally work weekends and public holidays, planned in advance with your team.
• Enjoy Agoda's Hybrid work model, i.e. primarily work-from-home, with on-site collaboration days roughly 1 week out of every 8 weeks.
• Core Skills and Competencies.
• A bachelor's degree is required.
• 1 year of full-time work experience is required (Cannot consider internship experience).
• Strong customer focus and a genuine desire to help others.
• Native level of Korean skills, and Business level of English.
• Ability to stay calm, accurate, and professional under pressure.
• Good problem-solving skills, using guidelines and data to make decisions effectively.
• Flexibility to adapt to new tools, processes, and feedback.
• Ability to manage time and priorities in a fast-paced, high-volume environment.
• Reliability, integrity, and a positive, collaborative attitude.
• Nice to Have.
• Prior working experience in customer support, contact center, or service roles.
• Experience in travel, e-commerce, hospitality, or BPO is a plus.
• Experience working with international customers or partners.
• Familiarity with contact center, CRM, or ticketing systems.
• Additional language skills beyond the core required language for the role if any.
• Why Agoda.
• Hybrid work - Starting 4th months, working from home for 7weeks + working from office for 1 week (8weeks cycle).
• Competitive compensation with performance-based incentives.
• Annual discretionary performance bonus.
• Health insurance and other locally competitive benefits.
• Agoda travel discounts and special rates on accommodation and related products.
• Work from anywhere for up to 30 days per year.
• Structured training, coaching, and clear performance metrics.
• Opportunities to grow your career within the Customer Experience Group or across Agoda.
• An inclusive, international work environment where your ideas and feedback are valued.
• Agoda choice(welfare points).
• 400 USD allowance to set up your home office(one time payment).
• Daily snack + coffee machine.
• Application Review - 1st Interview with HR - Job aptitude test - 2nd interview with Hiring Manager - Review the documents for visa - Final decision & Offer.
• seoul.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Problem Solving, English, Thai

ประเภทงาน:

งานประจำ

• Customer Services.
• Answer incoming calls and provide information to all customer requests at the first call solution (excluding policy cancellation request of direct marketing customers that transfer to retention team for further convincing).
• Carry out assignments and handle problems in accordance with call patterns, instructions, policies, procedures and / or accepted practices to ensure optimum level of Quality.
• Support customers to handle and eliminate day-to-day issues with enquiries.
• Quality Management.
• Be responsible for delivery our service offers with excellent service as well as handling the complex or difficult cases.
• Skill sets and the customer satisfaction measured by Bottom Up and Top Down NPS.
• Communicate professionally at all time with customers, other team and other department to ensure consistently effective working relationships.
• Contribute or be involved in Contact Centre process and procedural analysis or projects as and when required.
• Provide the after-sale service and handle customer complaints and provide solutions in order to meet customer's satisfaction which determine potential business opportunities to achieve targeted growth.
• Handle difficult & special calls and solve other issues escalated by agents & follow up with various departments on problem solving or information sharing if needed.
• Ensure performance and take timely action to drive the continuous customer service satisfaction improvement.
• Incoming cases and calls monitoring and job assignment including calls and email.
• Must Have.
• Bachelor's degree in any fields.
• At least 2 years in customer service, call centre experience from health and general insurance.
• Good communications skills both written and spoken Thai and English.
• Excellent customer service mind and Self-motivated.
• Nice to Have.
• Good Influencing, negotiating, presentation and motivation skills.
• The Knowledge of insurance operations and processes will be the advantage.
• Good computer knowledge and skills including Microsoft word/ excel, and database management.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

ประสบการณ์:

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ประเภทงาน:

งานประจำ

• Handle assigned client service activities, including account openings, account maintenance, transaction processing, and client requests, with accuracy and timeliness.
• Review and process client documentation, account amendments, and transactions in line with internal procedures and regulatory requirements.
• Support the handling of more complex or sensitive client cases under guidance from senior team members or managers.
• Demonstrate professionalism, responsiveness, and a customer centric approach in all client interactions.
• Cross Functional Collaboration.
• Work closely with internal teams such as Operations, Compliance, Marketing, and Product to support smooth execution of client service processes.
• Escalate issues appropriately and provide relevant information to assist in resolution.
• Support team initiatives aimed at improving service quality, client experience, and operational effectiveness.
• Regulatory & Compliance Support.
• Perform KYC/AML checks according to established procedures, escalating higher risk or exceptional cases when required.
• Ensure client service activities comply with internal controls, regulatory guidelines, and documentation standards.
• Support audits, reviews, and information requests by preparing or retrieving required documentation accurately.
• Operational Control & Quality Support.
• Execute daily service processes in accordance with approved workflows and work instructions.
• Perform basic quality checks on documentation, transactions, and data completeness to ensure accuracy.
• Assist in maintaining up to date client templates, records, and service documentation.
• Support billing validation or operational reporting tasks as assigned.
• Client Communication & Event Support.
• Prepare and support client communications such as dividend notices, voting announcements, account amendments, and service updates under established guidelines.
• Assist in client and investor events (e.g., mutual fund fairs, SET in the City) by providing process support and basic product information.
• Ensure consistency and professionalism in client communications across email, digital, and printed materials.
• Self Management & Team Contribution.
• Demonstrate good self management by organizing tasks, meeting deadlines, and maintaining consistent service quality.
• Take responsibility for assigned tasks and follow through to completion with appropriate supervision.
• Share knowledge and support peers by assisting with daily tasks or clarifying procedures when needed.
• Contribute positively to team collaboration, communication, and a supportive working environment.
• Bachelor's degree in Business, Finance, Economics, or a related discipline.
• 2-4 years of experience in client services, operations, or a related role within the financial services industry.
• IC Complex 1 License is mandatory.
• Good understanding of financial products and regulatory requirements (KYC, AML, suitability).
• Good problem solving skills and the ability to follow established processes with sound judgment.
• Strong attention to detail, good organizational skills, and a responsible work ethic.
• Clear and professional communication skills, with the ability to work effectively within a team and with internal stakeholders.
• We're committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense - this includes but is not limited to our diversity of educational and professional backgrounds, experience, cognitive and neurodiversity, age, gender, gender identity, sexual orientation, disability, religion or belief and ethnicity and geographical provenance. We support a culture that values meritocracy, fairness and transparency and welcomes enquiries from everyone.
• If you need assistance or an adjustment due to a disability please let us know as part of your application and we will assist.