เงื่อนไขการค้นหา

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Microsoft Office, Customer Relationship Management (CRM), English, Thai

ประเภทงาน:

งานประจำ

• Welcoming clients and visitors with professionalism, warmth and a high level of hospitality, ensuring a memorable first impression.
• Acting as the first point of contact for the boutique and delivering a consistent client experience aligned with brand standards.
• Managing incoming calls, emails and client enquiries while ensuring timely responses and appropriate follow-up.
• Coordinating appointments, client arrivals and boutique traffic flow to ensure a seamless client journey.
• Supporting client allocation and ensuring visitors are attended to throughout their boutique experience.
• Supporting the collection and accuracy of client information within CRM systems and visitor tracking tools.
• Managing the boutique appointment calendar and supporting scheduling coordination for the boutique team.
• Monitoring daily boutique traffic and maintaining accurate records and reporting.
• Ensuring the boutique remains fully prepared and presented to the highest standards at all times.
• Managing hospitality materials and supporting inventory replenishment when required.
• Providing administrative support and contributing to the efficient running of the boutique.
• Supporting events, activations and peak business periods to ensure seamless execution.
• Minimum of 3 years of experience in hospitality, luxury retail, customer service, reception or a client-facing environment.
• Excellent interpersonal and communication skills.
• Strong customer service orientation with a high level of attention to detail.
• Professional, polished and confident presentation.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Positive, proactive and solution-oriented mindset.
• Ability to work effectively within a collaborative team environment.
• Proficiency with Microsoft Office applications and CRM tools is an advantage.
• Fluent in Thai and English.
• Audemars Piguet offers a competitive and comprehensive compensation and benefits package.
• Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Mandarin

ประเภทงาน:

งานประจำ

• เงินเดือน Service Charge และ Incentive (ตามเงื่อนไขบริษัท).
• โอกาสทำงานกับลูกค้า VIP และนักท่องเที่ยวระดับนานาชาติ.
• สภาพแวดล้อมการทำงานระดับลักชัวรี พร้อมทีมงานมืออาชีพ.
• โอกาสเติบโตในสายงาน Guest Relations และ Hospitality
• ต้อนรับและดูแลลูกค้า VIP ด้วยมาตรฐานการบริการระดับสากล.
• สื่อสารกับลูกค้าชาวต่างชาติ ทีมงาน และผู้บริหาร ทั้งภาษาอังกฤษและภาษาจีน (Mandarin).
• ดูแลการจองโต๊ะ รายชื่อแขก VIP และประสานงานกับฝ่ายรักษาความปลอดภัยและผู้จัดการ.
• สร้างความประทับใจตั้งแต่การต้อนรับจนถึงการอำนวยความสะดวกตลอดการใช้บริการ.
• เป็นตัวแทนของแบรนด์ด้วยบุคลิก การแต่งกาย และการบริการที่เป็นมืออาชีพ
• สัญชาติไทย หรือมีสิทธิทำงานในประเทศไทยอย่างถูกต้อง.
• สามารถสื่อสารภาษาอังกฤษและภาษาจีน (Mandarin) ได้ในระดับใช้งานทางธุรกิจ.
• มีประสบการณ์ด้าน Front Office, Guest Relations, Concierge, VIP Services หรือ Customer Service.
• หากเคยทำงานในโรงแรม 4 - 5 ดาว รีสอร์ตหรู สายการบิน เลานจ์พรีเมียม หรือธุรกิจ Luxury Hospitality จะได้รับการพิจารณาเป็นพิเศษ.
• บุคลิกดี มั่นใจ ยิ้มแย้ม และมีใจรักงานบริการ.
• สามารถทำงานกะกลางคืน และทำงานในสภาพแวดล้อมของสถานบันเทิงระดับพรีเมียมได้.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

E-learning, Good Communication Skills, Thai

ประเภทงาน:

งานประจำ

• โทร: 056-705-953-7 หรือ 089-895-0667.
• อีเมล: [email protected].
• Line ID: 0898950667.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Sales, English, Mandarin, Thai

ประเภทงาน:

งานประจำ

• Competitive salary (based on experience).
• OT & performance bonus.
• Social Security.
• Public holidays + 13 annual leave days.
• Employee uniform.
• Free aesthetic procedures & treatments.
• Location: Sukhumvit 32.
• Apply now via LINE: impressionsth.
• 061-415-2455.
• Become part of a team dedicated to delivering exceptional beauty experiences. We look forward to meeting you!.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Choose to be happy and care about the happiness of others.
• Are open and true to ourselves and others.
• Are accountable and care about facing challenges and owning them.
• Care about being engaged with heart and mind.
• Provide an exceptional hospitality experience at every touch point.
• Passionate about performance and solutions.
• Praise and acknowledge success.
• Care about our environment and our future.
• Deliver an exceptional experience to our colleagues to enable them to flourish. Create a welcoming, first-class atmosphere for colleagues and their visitors.
• Take ownership of all services within the hybrid workspace. Proactive attitude and delivery to enhance the service offering. Ensure that the space is maintained to a high standard and have minimal complaints.
• Build relationships and encourage interaction between colleagues. Drive and develop the community by organising engaging, popular events and map the participation.
• Understand the needs of the business and what drives the businesses you support.
• Create a culture of Community Well Being, supporting and guiding colleagues through the challenges & opportunities of the new workspace environment.
• Support and collaborate with other Experience Ambassador to deliver the shared vision.
• Orientation of new hires so that they are valued and welcome, including arranging access and providing welcome packs and a site tour.
• Spatial awareness: collect and analyse workspace data to improve the workspace experience.
• Engage with colleagues to understand workstyle behaviour's and make recommendations on how to improve the overall employee experience based on their feedback.
• Document your stakeholder plan and report on engagement activities, success stories and community meetings.
• Be abreast of current MyDay initiatives and support /promote as required.
• Weekly updates to Workspace Experience Manager in regard to the workspace experience; event calendar, workspace data and change management Content and events.
• Building a concious community through a local event calendar (align to the regional calendar).
• Synergise event initiatives and messaging on shared goals with ERGs, HR, and contractors.
• Drive collaboration and partnerships across a range of different industries through the community calendar - E.g., craft-making workshops with a distributor, yoga sessions with an influential instructor etc.
• Immerse yourself within the work profile of each business to communicate and promote events and offerings to enhance the community engagement.
• Gatekeeper of the digital signage and communication displays.
• Contribute to monthly newsletter to connect with users and to promote community activities.
• Work alongside the Catering and Events team to brainstorm, plan and organise events, relating to the community's interests.
• Develop an engaging content plan, including blog pieces, articles, social media posts, newsletters, and videos and ensure events are consistently promoted in a timely manner.
• Work with the communications team to create event collateral and promotion materials for events in a timely manner.
• Engage with the online community and respond to comments and requests.
• Take ownership of resolving issues and providing a personal follow-up as necessary.
• Responsible for maintaining up to date Customer journeys and to map service standards. Technology.
• Work with BI&T team toIntroduce innovative technical solutions to increase Customer Experience, to increase engagement with events and to demonstrate efficiency through these tech solutions.
• Our goal is to provide enhanced workplace experiences that will be long remembered by our clients. In this role you will be a part of delivering a best-in-class experience for our client's personnel, customers, and guests in a connected workspace which promotes a culture of inclusion and safety. With a focus on creating an environment that enhances productivity, collaboration, and well being, you'll have the opportunity to create exceptional workplace experiences and drive employee satisfaction and engagement to create opportunities for everyone to flourish.
• Our colleagues prioritize the health and safety of people and buildings. This includes following established safety protocols, reporting hazards/ incidents, maintaining cleanliness, encouraging safe practices, and staying informed about health and safety measures. By actively adhering to these expectations and following One Team S.A.F.E.R together vision, we can create a secure and healthy working environment for everyone involved. Report at least two good catches per year, attend the SAFER together workshop and complete all safety trainings within the due date.
• You are responsible for leveraging your expertise to find actionable insights from our data and translate it into action, clearly communicating the "what", "so what" and "now what". By embracing curiosity to explore data, courage to act on insights and collaboration to communicate the change we will ensure we meet JLL and HSBC's strategic desire for data-driven decisions.
• You will be part of delivering best-in-class sustainability solutions for our client, promoting resource efficiency, energy conservation, and environmental stewardship. With a focus on creating a culture of environmental responsibility, you'll have the opportunity to support innovative sustainability initiatives and drive continuous improvement across our operations and contribute to our client's sustainability goals. Your efforts will play a vital role in creating a more sustainable built environment and fostering a healthier planet for generations to come.
• 2+ years of relevant experience in customer service, events, sales, or related industries.
• Prior experience in co-working, corporate real estate or start-up experience would be an advantage.
• Proficient computer skills such as MS office and email etiquette.
• Flexible to work in shifts or occasionally out of hours when requested.
• Excellent communication skills (both verbal and written).
• Good negotiation skills, coordination, and networking capability.
• A great sense of teamwork, accountability, mindfulness, and the willingness to go the extra mile for the users and your team.
• Understand how to interpret and use feedback to increase service levels and enhance key touch points. Be competent in translating feedback data.
• Be knowledgeable about current and future technology resources that are available in the industry to offer an enhanced hybrid service.
• Be able to handle pressure, think quickly and calmly.
• Have an energetic, cheerful, and outgoing personality.
• On-site -Bangkok, THA.
• If this.
• resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and.
• what you bring.
• to the table!.
• At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
• JLL Privacy Notice.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
• For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
• For additional details please see our career site pages for each country.
• Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Microsoft Office, Multitasking, Procurement, Recruitment, Power point

ประเภทงาน:

งานประจำ

• Ensure smooth daily office operations and maintain a safe, organized, and professional working environment.
• Coordinate office facility maintenance and repairs with vendors and service providers, including cleaning services, electricians, plumbers, building management, and other contractors.
• Monitor office supplies, pantry supplies, stationery, and general inventory, ensuring timely replenishment and cost-effective purchasing.
• Manage office assets and maintain accurate inventory records.
• Support office setup, workspace allocation, office relocations, and seating arrangements as required.
• Vendor & Contract Management.
• Coordinate with external vendors and service providers for office-related services.
• Process purchase requests, purchase orders, vendor invoices, and payment documentation in accordance with company policies.
• Maintain vendor contracts, service agreements, and supporting documentation, ensuring renewals are completed on time.
• Support vendor sourcing and quotation comparisons to ensure quality service and cost efficiency.
• Administrative Support.
• Provide administrative support to the Commercial Leadership Team and employees.
• Coordinate meetings, training sessions, town halls, and employee events, including logistics, room bookings, catering, and communication.
• Assist with travel arrangements, accommodation bookings, transportation coordination, and expense documentation.
• Support document preparation, filing, and maintenance of business records.
• Employee & Visitor Support.
• Welcome visitors, customers, candidates, and external partners professionally.
• Coordinate visitor registrations, access requests, and meeting arrangements.
• Serve as a point of contact for employee office-related inquiries and requests.
• Support onboarding activities for new associates, including workstation preparation, welcome coordination, and office orientation.
• Commercial & Business Operations Support.
• Support coordination of commercial meetings, customer events, exhibitions, and sales activities.
• Assist in organizing employee engagement activities and company events.
• Maintain records and reports related to office administration and business operations.
• Work closely with HR, Finance, Procurement, and other functional teams to support business needs.
• Compliance & Continuous Improvement.
• Ensure office administration practices comply with company policies and local regulations.
• Identify opportunities to improve office processes, administrative efficiency, and employee experience.
• Support implementation of workplace initiatives that promote safety, collaboration, and continuous improvement.
• Diploma or bachelor's degree in Business administration, Management, Human Resources, or related disciplines.
• Minimum 3 years of experience in office administration, executive support, facility management, or related fields.
• Experience working in a multinational company environment is preferred.
• Strong organizational and multitasking skills with attention to detail.
• Ability to work independently and manage multiple priorities effectively.
• Skills & Competencies.
• Excellent communication and interpersonal skills.
• Strong stakeholder management and customer service mindset.
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, Outlook, Teams).
• Good problem-solving and coordination skills.
• Ability to manage confidential information with professionalism and integrity.
• Experience working with vendors, building management, and service providers.
• Ability to communicate effectively in both Thai and English.
• Possess a valid driver's license and own transportation is an advantage.
• What's In It For You.
• Join a purpose-driven organization committed to safeguarding the world's most vital resources.
• Work in a collaborative and inclusive environment that values continuous improvement and employee development.
• Gain exposure to regional and global operations within Veralto and Hach.
• Be part of a team that encourages innovation, teamwork, and open communication.
• Excellent communication and interpersonal skills.
• Ability to communicate effectively in both Thai and English.
• At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
• Unsolicited Assistance.
• We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Good Communication Skills, English, Thai

ประเภทงาน:

งานประจำ

• Serve as a highly visible and approachable workplace ambassador, proactively engaging with employees and visitors, responding to workplace enquiries and requests, and helping create a welcoming, service-oriented environment.
• Conduct regular floor walks and workplace checks to ensure meeting rooms, collaboration areas, pantries, common spaces, and other workplace facilities are clean, functional, presentable, and ready for use throughout the day.
• Identify and follow up on Facilities and workplace issues, coordinating with Facilit ...
• Support the delivery of an excellent employee and workplace experience, including meeting and event support, workplace activities, visitor requirements, space readiness, and other day-to-day operational needs.
• Build strong relationships with employees, internal stakeholders, and service partners, gathering feedback, identifying opportunities for improvement, and supporting initiatives that continuously enhance workplace experience and service quality.
• Diploma or Bachelor's degree in Hospitality, Business Administration, Facilities Management, Tourism, Communications, or a related discipline, or equivalent relevant experience.
• Min. 1-3 years experience in workplace experience, corporate hospitality, customer service, front-of-house, guest relations, Facilities Management, coworking, hotels, airlines, or another service-oriented environment is highly advantageous.
• Strong customer service and interpersonal skills, with a naturally approachable, proactive, and service-oriented mindset and confidence engaging with employees, visitors, and stakeholders throughout the workplace.
• Highly observant, organized, and hands-on, with the ability to identify workplace issues, coordinate multiple requests, follow through on actions, and maintain consistently high standards of presentation and service.
• Good communication skills in Thai and English, with the ability to collaborate effectively with Facilities teams, vendors, service partners, and employees in a fast-paced multinational workplace.
• Why join Cushman & Wakefield?.
• As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;.
• Being part of a growing global company;.
• Career development and a promote from within culture;.
• An organisation committed to Diversity and Inclusion.
• We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
• We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
• We have a vision of the future, where people simply belong.
• That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.
• We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
• INCO: "Cushman & Wakefield".

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Microsoft Office, Power point, English, Thai

ประเภทงาน:

งานประจำ

• Coordination & Meeting Administration: Coordinate with internal and external entities regarding meetings and the notification of resolutions. Manage meeting logistics, such as booking and setting up meeting rooms, notifying directors, confirming attendance, and performing other administrative or assigned tasks.
• Corporate Documentation & Filing: Maintain accurate and complete corporate documents, including Certificates of Incorporation, Memorandum of Association, Articles of Association, meeting minutes, Register of Directors, and Annual Reports. Prepare meeti ...
• Annual Reporting & Sustainability Data: Prepare the Annual Information Disclosure Form / Annual Report (Form 56-1 One Report) and manage data input for the ESG Data Platform.
• Corporate Governance & Evaluations: Complete corporate evaluations and checklists, including CGR (Corporate Governance Report), AGM Checklist, SET ESG Ratings, CAC (Thai Private Sector Collective Action Against Corruption), and other related assessments.
• Regulatory Compliance & Policy Review: Monitor updated and new relevant laws, rules, and regulations. Review and amend Charters, Policies, and Company Regulations to ensure compliance with applicable legal frameworks. Communicate updates to Directors, Executives, and employees for implementation.
• Other Tasks: Handle other ad-hoc responsibilities as assigned.
• Work Experience: Minimum of 2 years of experience as an Assistant Company Secretary. Experience in a SET-listed company is highly preferred.
• Education: Bachelor's or Master's degree in Law, Business Administration, Economics, or related fields.
• Key Skills: Strong analytical, key-takeaway extraction, and problem-solving skills. Exceptionally detail-oriented, highly responsible, and capable of structuring data systematically.
• Technical Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Language Proficiency: Strong command of written and reading English.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• A partner is flagging a booking issue that's affecting multiple travellers. How do you coordinate a resolution across teams without losing momentum?.
• An escalation is coming in hot and a junior team member needs real-time guidance. How do you keep the standard high without slowing things down?.
• A recurring disruption pattern is creating friction for a key partner. How do you document it, flag it, and help fix it upstream?.
• This role fits someone who.
• Has 3-4 years of customer service experience, ideally in travel or hospitality.
• Builds trust with partners through clear communication and consistent follow-through.
• Stays sharp and decisive when situations escalate, without cutting corners.
• Is fluent in Business English and Thai an additional Asian language is an advantage.
• Knows their way around Microsoft Office and customer service tooling.
• Is organised, detail-oriented, and takes full ownership of cases from first contact to resolution.
• Nuitée moves fast, keeps process light, and expects high ownership. This role suits people who enjoy building strong partner relationships, take pride in resolving complex situations well, and want to contribute to something that improves over time. It's less suited to people who prefer purely transactional work or want to stay behind the scenes.
• If that sounds like you, we'd love to hear from you.
• Apply with your CV & LinkedIn profile the process is straightforward and typically takes two to three weeks.
• Why Nuitee?.
• At Nuitée, we're not just reimagining travel we're building the infrastructure to power it.
• Massive Market Opportunity: We are tackling the $9.9tn travel industry, starting with the $75 billion B2B hotel market, a fragmented space filled with outdated systems, gatekeepers, and inefficiencies. Nuitée's API-first platform is solving this, enabling businesses to access hotel inventory seamlessly and at scale.
• World-Class Backing: Backed by Accel and visionary leaders across tech and travel including Booking.com, Stripe, and Shopify we're equipped to scale our ambition globally.
• Bootstrapped Resilience, Startup Agility: Having grown profitably for years without external funding, we combine operational discipline with the speed and innovation of a scaling startup.
• Global Impact: Our infrastructure supports partners like Google, Grab, worldwide fintechs, superapps, travel companies and others.
• AI-Driven Innovation: Nuitée is uniquely positioned to power the future of travel in the AI era enabling seamless, intelligent, and hyper-personalized travel interactions.
• By joining Nuitée, you'll be part of a team that's building a category-defining platform. You'll work on a global scale, innovate alongside industry leaders, and help drive the next phase of travel technology. If you're excited to push boundaries, redefine a multi-trillion-dollar industry, and grow with us Nuitée is the place for you.
• By submitting your application, you consent to Nuitée processing your personal data for the purposes of assessing your suitability for employment. Your information will be stored securely and will only be retained for as long as necessary for the recruitment process, or up to 6 months afterward, in accordance with our data protection policy and applicable laws. You have the right to request access, correction, or deletion of your personal data at any time by contacting us at [email protected]. For more details, please see our Privacy Policy: Nuitée Privacy Notice 2026.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Good Communication Skills, English, Thai

ประเภทงาน:

งานประจำ

• Serve as a highly visible and approachable workplace ambassador, proactively engaging with employees and visitors, responding to workplace enquiries and requests, and helping create a welcoming, service-oriented environment.
• Conduct regular floor walks and workplace checks to ensure meeting rooms, collaboration areas, pantries, common spaces, and other workplace facilities are clean, functional, presentable, and ready for use throughout the day.
• Identify and follow up on Facilities and workplace issues, coordinating with Facilit ...
• Support the delivery of an excellent employee and workplace experience, including meeting and event support, workplace activities, visitor requirements, space readiness, and other day-to-day operational needs.
• Build strong relationships with employees, internal stakeholders, and service partners, gathering feedback, identifying opportunities for improvement, and supporting initiatives that continuously enhance workplace experience and service quality.
• Diploma or Bachelor's degree in Hospitality, Business Administration, Facilities Management, Tourism, Communications, or a related discipline, or equivalent relevant experience.
• Min. 1-3 years experience in workplace experience, corporate hospitality, customer service, front-of-house, guest relations, Facilities Management, coworking, hotels, airlines, or another service-oriented environment is highly advantageous.
• Strong customer service and interpersonal skills, with a naturally approachable, proactive, and service-oriented mindset and confidence engaging with employees, visitors, and stakeholders throughout the workplace.
• Highly observant, organized, and hands-on, with the ability to identify workplace issues, coordinate multiple requests, follow through on actions, and maintain consistently high standards of presentation and service.
• Good communication skills in Thai and English, with the ability to collaborate effectively with Facilities teams, vendors, service partners, and employees in a fast-paced multinational workplace.
• Why join Cushman & Wakefield?.
• As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;.
• Being part of a growing global company;.
• Career development and a promote from within culture;.
• An organisation committed to Diversity and Inclusion.
• We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
• We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
• We have a vision of the future, where people simply belong.
• That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.
• We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
• INCO: "Cushman & Wakefield".

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Microsoft Office

ประเภทงาน:

งานประจำ

• Scope of Work: Under the general direction of the Bell and Valet Supervisor and within the limits of established Aman Nai Lert and local policies, the Bell and Valet Officer role is responsible for providing and maintaining high standards of delivering stellar bell and valet services to all our guests to create memorable hospitality experiences throughout their stay, ensuring that "personalised service" is always at the forefront of everything we do at all times. The role includes ensuring the highest level of guest satisfaction in accordance with the policies, standards, and guide ...
• Responsibilities and Duties: Please note that this is not an exhaustive list of everything that needs to be done. Aman employees always find new ways to look after the business, their guests, and their colleagues. Within this, the.
• for this position are: General: To ensure that the Brand is protected, to ensure that all business partners and guests are surprised and delighted by their on-property experience, in the best traditions of the Aman culture. To ensure that the Brand is protected, to ensure that all business partners and guests are surprised and delighted by their on-property experience, in the best traditions of the Aman culture. To ensure that the Brand is protected, to ensure that all business partners and guests are surprised and delighted by their on-property experience, in the best traditions of the Aman culture. To perform all duties with discretion, professionalism and a pleasant demeanor. To perform all duties with discretion, professionalism and a pleasant demeanor. Operational: To ensure the smooth operation of the Bell/ Valet team. To ensure high standards are delivered at all times. To ensure that the Arrival Lobby and surrounding areas are in immaculate and presentable condition. To be able to perform all Bell and Valet tasks according to hotel policy and standard. To check the daily arrival list for all guests with special attention details. Recognize all returning and VIP guests and extend a warm welcome back gesture. To ensure all in-house guests are greeted in the Arrival Lobby with a warm professional friendly manner and anticipate their needs before they arise and offer assistance at all times. To ensure all guests are greeted upon arrival and departure in a professional friendly manner. To ensure smooth process of handling guest luggage from arrival point to room and from room to departure point on checkout and all luggage movements are tagged and recorded. To ensure that efficient luggage storage, parcels and other objects for guests are provided and to ensure accurate inventory of items on loan, and all items are collected in time or before check-out. For long-term luggage storage, to ensure left luggage forms are filled in and duly signed by the guest and all applicable policies are explained to the guest. To ensure all guest luggage, messages, letters, and parcels are distributed or collected properly and accurately to/from the guest room according to hotel service standards. To ensure the lobby, bell store and work areas, as well as departmental equipment are kept clean and presentable at all times. To ensure that valet parking service is provided according to the hotel standards with care and utmost professionalism. To be in charge of newspaper service and ensure that the requested newspaper is delivered in a timely manner. To maintain an up-to-date knowledge of the hotel daily services, amenities, activities, promotions, and events. To have a thorough understanding of all guest room features, amenities, in room facilities, hotel venues and emergency procedures. To ensure that e-mail inquiries are handled in a timely manner. To stay updated on what's happening in the hotel area and Bangkok and to provide the guests with information. To be fully acquainted with the different points of interest within the surrounding area of the hotel and local attractions. To assist the guests or coordinate with the concerned areas on the guests' requests and inquiries throughout the guest's journey. To liaise with other sections and/ or departments as well as necessary outside contracts to ensure excellent service delivery. For any guest requests, follow up call to be made back to the guest to verify complete satisfaction. To keep accurate records of all arrangements and prepare confirmation for guests' reference. To run errands for guests when necessary. Transportation: To monitor and assist guests on transportation booking requests, especially promote hotel transportation to maximize hotel transportation revenue and to communicate with taxi drivers for the guest if local taxi is required. To ensure that the transportation options provided by the hotel are in accordance with the Aman Nai Lert's standards. To ensure that the vehicles are in presentable and immaculate conditions at all times. To perform vehicle inspections for all vehicles arranged by the hotel and that the set-up is completed in accordance with the hotel standards. Safety and Security: To be fully aware of Hotel Safety Procedures. To fully understand and be able to utilise the code of discipline as a guide to maintain a safe and secure work environment. Other responsibilities: To maintain a full working knowledge of the IT support tools used in the world of front office today, including property PMS, the Microsoft Office toolset. To have a full understanding on the SOPs in all Bell and Valet areas. To ensure that all administrative work is processed quickly and efficiently. undefined To be flexible as the job changes and be able to work flexible hours, including weekends, holidays and evenings if necessary. To ensure strong communication channels among team members. To ensure integrity and confidentiality of information at all times. To perform other.
• as assigned by the direct managers. Qualification/Training: Degree/Diploma in any discipline Work Experience: Experience in hospitality, customer service, client service fields. Minimum 1 year as Bell/ Porter in a similarly luxury hotel.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Project Management, Accounting, M&A, English

ประเภทงาน:

งานประจำ

• Support the establishment and enhancement of the Group Corporate Governance Structure to ensure alignment with the policies of the listed company and applicable laws and regulations.
• Organize and coordinate Board of Directors' meetings and shareholders' meetings of subsidiary companies, including the preparation of meeting materials, minutes, and related documentation.
• Monitor and coordinate governance matters across subsidiary companies to ensure comp ...
• Support the appointment of directors, executives, and company secretaries of subsidiary companies, including the maintenance of statutory records and related corporate documentation.
• Research, analyze, and provide preliminary advice on legal, regulatory, and governance matters relating to the oversight and management of subsidiary companies.
• Assist in the development, implementation, and continuous improvement of the Group's corporate governance policies, manuals, and best practices.
• Coordinate with internal departments on matters relating to the Group's corporate structure, governance framework, and subsidiary oversight.
• Bachelor's degree in Business Administration, Accounting, Finance, Law, or a related field.
• At least 3-5 years of experience in Company Secretarial, Corporate Governance, or related corporate affairs functions.
• Strong knowledge of public limited company law, private company law, and corporate governance principles and best practices.
• Good understanding of the roles, duties, and fiduciary responsibilities of directors of both parent and subsidiary companies.
• Proficient in English communication, with the ability to prepare business correspondence and corporate documentation.
• Strong coordination, project management, and stakeholder management skills, with the ability to work effectively across multiple functions and entities.
• Completion of the Company Secretary Program (CSP) or other relevant corporate governance training will be an advantage.
• Experience overseeing multiple subsidiary companies, or involvement in corporate establishment, restructuring, group reorganization, mergers and acquisitions (M&A), will be highly preferred.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• บริหารและควบคุมการดำเนินงานประจำวันของแผนก เพื่อให้เป็นไปตามคุณภาพ มาตรฐาน และตรงตามความคาดหวังของลูกค้าในแต่ละวัน.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• กำหนดเป้าหมายและวางแผนการทำงานอย่างชัดเจน เพื่อจัดลำดับความสำคัญ จัดระเบียบ และให้งานบรรลุผลตามที่กำหนด.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• รับมือกับข้อร้องเรียน การระงับข้อพิพาท การแก้ไขปัญหาความขัดแย้ง และการเจรจาเพื่อหาข้อยุติร่วมกับฝ่ายที่เกี่ยวข้อง.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• ควบคุมและวางแผนอัตรากำลังพนักงานให้เหมาะสม เพื่อให้การบริการ การดำเนินงาน และเป้าหมายทางการเงินของแผนกบรรลุผล.
• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
• ส่งเสริมการสื่อสารอย่างต่อเนื่องและสม่ำเสมอกับพนักงาน เพื่อสร้างความเข้าใจในเป้าหมายทางธุรกิจ ถ่ายทอดความคาดหวัง รับรู้และยกย่องผลการปฏิบัติงาน และสร้างผลลัพธ์ที่ต้องการ.
• Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
• เข้าใจผลกระทบของการดำเนินงานของแผนกต่อเป้าหมายทางการเงินของสถานประกอบการโดยรวม และบริหารจัดการให้สามารถบรรลุหรือเกินกว่าเป้าหมายที่กำหนด.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• ใช้ทักษะด้านมนุษยสัมพันธ์และการสื่อสารในการเป็นผู้นำ สร้างอิทธิพลเชิงบวก และจูงใจผู้อื่น สนับสนุนการตัดสินใจทางธุรกิจและการเงินอย่างเหมาะสม แสดงถึงความซื่อสัตย์สุจริต และเป็นผู้นำด้วยการเป็นแบบอย่างที่ดี.
• Encourages and building mutual trust, respect, and cooperation among team members.
• ส่งเสริมและสร้างความไว้วางใจ ความเคารพ และความร่วมมือระหว่างสมาชิกในทีม.
• Serving as a role model to demonstrate appropriate behaviors.
• ปฏิบัติตนเป็นแบบอย่างที่ดีในการแสดงพฤติกรรมที่เหมาะสมในการทำงาน.
• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• ควบคุม ดูแล และบริหารพนักงาน รวมถึงการจัดการงานประจำวันทั้งหมด และมีความเข้าใจในหน้าที่ของพนักงานแต่ละตำแหน่งเพียงพอที่จะสามารถปฏิบัติงานแทนได้ในกรณีจำเป็น.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
• สร้างและรักษาความสัมพันธ์ในการทำงานที่เปิดกว้าง โปร่งใส และส่งเสริมความร่วมมือระหว่างพนักงานภายในทีม.
• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
• ปฏิบัติหน้าที่ควบคุมดูแลทุกส่วนของแผนกต้อนรับส่วนหน้า ในกรณีที่ไม่มีผู้จัดการแผนกต้อนรับส่วนหน้า หรือผู้ช่วยผู้จัดการแผนกต้อนรับส่วนหน้าอยู่ปฏิบัติงาน.
• Provides services that are above and beyond for customer satisfaction and retention.
• ให้บริการที่เหนือความคาดหวัง เพื่อสร้างความพึงพอใจและความภักดีของลูกค้า.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• พัฒนาคุณภาพการบริการ โดยการสื่อสาร ชี้แนะ และช่วยให้พนักงานเข้าใจความต้องการของลูกค้า พร้อมให้คำแนะนำ ข้อเสนอแนะ และการโค้ชรายบุคคลเมื่อจำเป็น.
• Responds to and handles guest problems and complaints.
• ตอบสนองและแก้ไขปัญหาหรือข้อร้องเรียนของลูกค้าอย่างเหมาะสมและมีประสิทธิภาพ.
• Sets a positive example for guest relations.
• เป็นแบบอย่างที่ดีด้านการดูแลความสัมพันธ์กับลูกค้า.
• Empowers employees to provide excellent customer service.
• ส่งเสริมและมอบอำนาจให้พนักงานสามารถให้บริการลูกค้าได้อย่างยอดเยี่ยม.
• Observes service behaviors of employees and provides feedback to individuals.
• สังเกตพฤติกรรมการให้บริการของพนักงาน และให้ข้อเสนอแนะเพื่อการพัฒนาเป็นรายบุคคล.
• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
• ติดต่อและสื่อสารกับลูกค้าเพื่อรับฟังความคิดเห็นเกี่ยวกับคุณภาพของสินค้า ระดับการให้บริการ และความพึงพอใจโดยรวม.
• Ensures employees understand customer service expectations and parameters.
• ทำให้พนักงานเข้าใจมาตรฐาน ความคาดหวัง และขอบเขตของการบริการลูกค้าอย่างชัดเจน.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• เน้นย้ำความพึงพอใจของลูกค้าในการประชุมแผนกทุกครั้ง และมุ่งเน้นการปรับปรุงคุณภาพอย่างต่อเนื่อง.
• Additional.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• ถ่ายทอดและให้ข้อมูลแก่ผู้บังคับบัญชา เพื่อนร่วมงาน และผู้ใต้บังคับบัญชา ผ่านทางโทรศัพท์ เอกสารลายลักษณ์อักษร อีเมล.
• หรือการสื่อสารโดยตรง.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• วิเคราะห์ข้อมูลและประเมินผลลัพธ์ เพื่อเลือกแนวทางที่เหมาะสมที่สุดในการแก้ไขปัญหา.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• แจ้งและ/หรือรายงานข้อมูลที่เกี่ยวข้องให้แก่ผู้บริหาร เพื่อนร่วมงาน และผู้ใต้บังคับบัญชา รับทราบอย่างถูกต้องและทันท่วงที.
• Performs all duties at the Front Desk as necessary.
• ปฏิบัติหน้าที่งานต้อนรับส่วนหน้ากตำแหน่งตามความจำเป็น.
• Runs Front Desk shifts whenever necessary.
• ปฏิบัติงานควบคุมกะงานของแผนกต้อนรับส่วนหน้าเมื่อมีความจำเป็น.
• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
• เข้าร่วมการประชุมของแผนก และสื่อสารเป้าหมายของแผนกต้อนรับส่วนหน้าอย่างชัดเจนและสม่ำเสมอ เพื่อให้เกิดผลลัพธ์ตาม.
• ที่องค์กรกำหนด.
• Bachelor's degree or diploma, with at least 5 years of experience in guest services, front desk operations, or a related professional area.
• สำเร็จการศึกษาระดับปริญญาตรีหรือประกาศนียบัตร และมีประสบการณ์ทำงานอย่างน้อย 5 ปี ในงานบริการลูกค้า งานแผนกต้อนรับส่วนหน้า หรือสายงานที่เกี่ยวข้อง.
• 3 years experience in Front office Supervisor.
• มีประสบการณ์ทำงานในตำแหน่งหัวหน้างานแผนกต้อนรับส่วนหน้าอย่างน้อย 3 ปี.
• Excellent communicate in Thai and English.
• มีทักษะการสื่อสารภาษาไทยและภาษาอังกฤษในระดับดีเยี่ยม.
• Service mind required.
• มีใจรักงานบริการ.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Multitasking, eCommerce, English

ประเภทงาน:

งานประจำ

• Responsible for managing end-to-end refund and return processes across eCommerce platforms, ensuring accurate processing and timely customer communication. The role also involves handling inquiries and reviews, coordinating with internal teams, and identifying improvements to enhance operations and customer experience.
• Manage end to end refund and return processes in line with company policies and service standards. Review customer requests, verify eligibility, and process refunds or exchanges accurately. Coordinate closely with the Warehouse team to track returned i ...
• Bachelor's degree preferred. Intermediate level proficiency in English (Speaking, Reading, and Writing). Excellent communication skills, both spoken and written. Minimum of 1 year of relevant customer service experience, including phone and email support. Strong internet navigation and troubleshooting skills. Proficiency in MS Office applications. Flexibility in work schedule; ability to work shifts outside of normal business hours. Strong multitasking abilities with proficiency in chat response, email and computer skills Previous experience working in a customer service or call center environment preferred. Ability to work under pressure in a fast-paced work environment while maintaining consistency. Why Join Us: Join a fast-growing company at the forefront of e-commerce and live commerce in Southeast Asia Work with top international and regional brands across fashion, beauty, lifestyle, and more Lead a high-performing team and play a.
• key role.
• in shaping our commercial future Dynamic, multicultural, and collaborative work environment with strong opportunities for career development.
• Career development opportunities within a leading eCommerce company. Benefits packages include Health, Life, Dental insurance Hybrid working environment (One day a week Work-from-Home) 16 days of Annual Leave and 3 days of Business Leave to ensure time for rest and personal commitments. Office Location: APAC Tower - BTS Ekkamai.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Service-Minded, English, Thai

ประเภทงาน:

งานประจำ

• Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world's most captivating locales from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a pass ...
• Work as a team with colleagues in all departments to ensure timely service and smooth operations. Understand and adhere to all hotel policies and Standard Operating Procedures regarding guest service, operations, personal discipline, and grooming. Have a full knowledge of the services and facilities provided by the hotel to answer any questions guests may have. Follow all safety policies to ensure a safe work area. Follow all reasonable work-related requests made by a Manager or Supervisor, even if they are outside your normal job activities, to achieve complete guest satisfaction and service throughout the hotel. Maintain your station in accordance with standards at all times. Develop a complete knowledge of menus. Learn and correctly use the Point of Sale equipment and follow procedures. Maintain strict security measures when entering guest rooms to uphold the privacy rights of our guests. Actively participate in all training meetings to continually develop professional skills and increase guest satisfaction. Clean and break down trays in the dish area, watching for condiments, salt, pepper, sugars, etc. Check out with your supervisor or line manager before leaving your station or the floor for any reason.
• High school certificate, vocational certificate, or diploma in Hospitality, Hotel Management, Food & Beverage, or a related field. 1-2 years of F&B experience in a hotel, restaurant, resort, or cruise environment is preferred. Fresh graduates or candidates with relevant hospitality training may also be considered. Good knowledge of food and beverage service procedures. Good English communication skills. Friendly, service-minded personality with a strong focus on guest satisfaction. Good interpersonal and communication skills. Able to work as part of a team in a fast-paced environment. Professional appearance and positive attitude. Basic knowledge of food hygiene, sanitation, and safety standards. Able to work flexible hours, weekends, evenings, and public holidays. Comfortable working in a river-cruise environment and maintaining high service standards. Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Avani Chaweng Samui Resort.
• At Avani, we're all about finding that perfect balance between cool and kind, design and function, service and privacy. We've built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We embrace an upbeat service culture that genuinely respects the art of hospitality.
• With a growing portfolio across Europe, the Middle East, Asia, Africa, and Australia ...
• As a Guest Service Agent, you will be the first point of contact for our guests, creating a warm welcome and delivering exceptional service throughout their stay. You will ensure smooth arrival and departure experiences while providing personalized assistance that reflects Avani brand and exceeds guest expectations.
• Welcome guests and perform efficient check-in and check-out procedures.
• Handle guest inquiries, requests and complaints professionally, ensuring timely follow-up and resolution.
• Process reservations, payments, billing and cashiering transactions accurately.
• Coordinate with Housekeeping, Reservations, Engineering and other departments to ensure seamless guest experiences.
• Assist with room assignments, VIP arrivals and special guest requests.
• Follow hotel policies, safety procedures and service standards at all times.
• Contribute to a positive team environment and deliver outstanding guest service.
• Previous experience in Front Office or Guest Services is preferred.
• Excellent communication and interpersonal skills.
• Good command of spoken and written English.
• Familiarity with Opera PMS or similar hotel systems is advantage.
• Strong problem-solving skills and a guest-focused attitude.
• Able to work flexible shifts.
• Positive, professional and well-groomed appearance.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Leadership Skill, HACCP, English, Thai

ประเภทงาน:

งานประจำ

• Coordinate, schedule and supervise Housekeeping team members.
• Conduct regular inspections of guest rooms, public areas and back-of-house areas.
• Ensure cleanliness and service standards meet Anantara brand standards.
• Manage housekeeping supplies, equipment and inventory.
• Train, coach and develop Housekeeping team members.
• Handle guest requests, complaints and follow-up actions.
• Coordinate with Front Office, Engineering, F&B and other departments.
• Monitor adherence to SOP, hygiene, health & safety and HACCP requirements.
• Support manpower planning, productivity and cost control.
• Act on behalf of the Executive Housekeeper when required.
• Minimum 5 years' experience in Housekeeping, with supervisory/leadership experience.
• Previous experience in a luxury hotel/resort is highly preferred.
• Strong knowledge of Housekeeping operations, SOPs and quality standards.
• Good knowledge of hygiene and safety standards.
• Good command in English communication skills.
• Strong leadership and people-management skills.
• Excellent attention to detail.
• Good problem-solving and decision-making skills.
• Strong communication and interpersonal skills.
• Passion for training, coaching and developing team members.
• Able to work flexible shifts, weekends and public holidays.
• Preferred.
• Bachelor's degree or Diploma in Hospitality / Hotel Management or related field.
• Experience in a large luxury hotel/resort.
• Knowledge of Opera / PMS and Microsoft Office.
• Experience in inventory control, scheduling and departmental cost control.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Multitasking, English, Thai

ประเภทงาน:

งานประจำ

• Provide accurate information and recommendations regarding Bangkok attractions, restaurants, shopping, entertainment, transportation and local activities.
• Arrange transportation, taxis, private cars, airport transfers, tours and other guest requirements.
• Assist guests with restaurant reservations, sightseeing arrangements, tickets and special activities.
• Provide information regarding hotel facilities, restaurants, spa, recreational activities and other services.
• Maintain comprehensive knowledge of the hotel's products, services, facilities, promotions and operating hours.
• Maintain up-to-date knowledge of local attractions, events, restaurants and transportation options.
• Assist guests with special requests, celebrations, VIP arrangements and personalized experiences.
• Coordinate closely with Front Office, Bell Desk, Guest Relations, F&B and other departments to ensure seamless guest service.
• Follow up on guest requests to ensure they are completed accurately and within the required timeframe.
• Handle guest complaints and service recovery professionally, escalating issues to the Supervisor/Manager when required.
• Maintain accurate records of guest requests, bookings, transportation arrangements and other concierge activities.
• Ensure all external suppliers and service providers meet the hotel's service expectations.
• Assist with luggage, arrival/departure arrangements and other Front Office duties when required.
• Promote hotel facilities, services and appropriate experiences to enhance guest satisfaction and revenue opportunities.
• Maintain a professional appearance and grooming in accordance with Anantara standards.
• Attend daily briefings, training and departmental meetings.
• Follow all hotel policies, SOPs, health & safety and security procedures.
• Perform other duties as assigned by the Concierge Supervisor/Manager.
• Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, Tourism or a related field.
• Relevant hospitality training or certification is an advantage.
• Minimum 1-2 years of experience in Concierge, Guest Relations, Front Office, Guest Service or a similar guest-facing position.
• Experience in a 5-star hotel, luxury resort or international hotel is highly preferred.
• Experience handling VIP guests and international travelers is an advantage.
• Excellent knowledge of Bangkok attractions, restaurants, shopping, entertainment and transportation.
• Good understanding of hotel operations and guest services.
• Strong knowledge of transportation arrangements, including taxis, private cars, airport transfers and public transportation.
• Good computer skills and familiarity with hotel systems/PMS is an advantage.
• Strong organizational and multitasking skills.
• Excellent problem-solving and follow-up skills.
• Good to excellent command of English, both spoken and written.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Microsoft Office, English, Thai

ประเภทงาน:

งานประจำ

• Audit and verify export documentation bookings, Shipping Instructions, Bills of Lading, commercial invoices, and packing lists for accuracy and compliance before release.
• Coordinate strategically with carriers, co-loaders, and overseas agents to secure vessel space, meet documentation cut-offs, and resolve routing or space constraints.
• Act as the primary escalation point for the Customer Service team on complex export queries, non-standard shipments (e.g. dangerous goods, reefer, out-of-gauge), and cu ...
• Provide proactive shipment status updates to customers (e.g. vessel departure, arrival, delays), maintaining strict adherence to the "Bad News First" policy to manage expectations effectively.
• Serve as a dedicated point of contact for key accounts, guiding customers on the correct preparation of export documents and Incoterms requirements to ensure smooth customs clearance.
• Mentor and support junior Customer Service Executives, sharing best practices and helping to strengthen the team's overall service standards.
• Ensure all customer-facing milestones are updated accurately and on time in the operating system, and support adherence to account-specific SOPs.
• Bachelor's degree in Logistics, Supply Chain, Business Administration, or a related field.
• 3-6 years of experience in a Customer Service role within a Freight Forwarding company, with a strong focus on Ocean Export.
• Solid understanding of Ocean Export processes (FCL/LCL), Incoterms, and export documentation (HBL/MBL, Shipping Instructions).
• Demonstrated ability to handle complex files independently and act as an escalation point for the wider team.
• Excellent communication skills in Thai and English (written and spoken).
• Proficiency in Microsoft Office (Outlook, Excel) and freight forwarding operating systems.
• About us.
• Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
• With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 17 locations.
• We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Project Management, System Testing, English, Thai

ประเภทงาน:

งานประจำ

• Using the appropriate communication channels, clarify client requirements while managing client expectations with respect timelines.
• Reference applicable Trident generic and customer specific standard working practices (SWP) to effectively process all the necessary pre-artwork build activities utilising Trident/client artwork management tools.
• Produce/update tracking documents, notifying the account lead should deliverables timing become a concern.
• Schedule production resources where directed.
• Release completed products in line with the agreed timelines.
• Preparation of quotes and invoices for client billing.
• Coach, mentor and support the development of junior staff within the designated client account, in accordance with client account requirements and applicable SWP.
• Identify and constructively raise issues with relevant team members, promoting best practice.
• Support the Management team through the investigation of process improvements, making recommendations for process improvements.
• Support the introduction of technology changes through system testing, communicating issues/potential issues.
• Relevant experience in print and or packaging knowledge.
• 2-3 years of experience In servicing client accounts.
• Possess project management skills In managing accounts end to end.
• Due to geographical requirements, Thai language capability Is required In this role.
• Excellent written and spoken English.
• Hybrid work arrangement and work onsite at client's office in Bangkok.
• We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.