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ทักษะ:
Social media, SEO, Data Analysis, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree or higher or minimum 1 to 2 years of relevant working experience.
- Proficient in the local language and excellent English skills.
- Familiarity with search engines, social media algorithms, and SEO.
- Strong capacity to learn and understand new concepts.
- Proficiency in common office software and search engine-related experience preferred.
- Deep understanding of local culture and internet usage habits.
- Attention to detail and ability to use data analysis to identify trends.
- Overseas work or training experience is beneficial.
- Background in Quality Assurance (QA), particularly in search engine evaluation.
ทักษะ:
Assurance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
- Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
- Analyze complex, ambiguous, and high-risk cases to provide structured clarifications ...
- Support arbitration, QA, training, and calibration workflows by identifying misapplication patterns and operational gaps, driving measurable improvements in reviewer accuracy and consistency.
- Collaborate cross-functionally with Policy, Governance, Product, Engineering, Algo, and Training teams to ensure OGs and Testing Sets are scalable, actionable, and effectively translated into SOPs and training materials.
- Track quality and operational metrics to identify improvement opportunities and drive continuous enhancements in enforcement accuracy, workflow efficiency, and cross-team effectiveness.
- Contribute to ad-hoc quality and governance initiatives that enhance enforcement quality, operational effectiveness, and team performance.
- Bachelor s degree or equivalent experience; 1+ years of experience in quality assurance, training, editorial review, or a related field;.
- Expertise in content moderation policy, operational guideline development, and enforcement workflows.
- Strong command of English with exceptional attention to detail, clarity, and linguistic consistency.
- Demonstrated ability to interpret and enforce complex guidelines or policies in writing-focused workflows.
- Analytical thinker with experience evaluating qualitative content and using data to inform process improvements.
- Ability to design and deliver interactive, engaging training materials and sessions.
- High level of self-motivation, solution-oriented thinking, and ability to multi-task, prioritize, and meet strict deadlines in a fast-paced, collaborative environment.
- Excellent written communication skills with emphasis on precision, clarity, and operational feasibility.
- Preferred Qualifications.
- Prior experience in content moderation, AI, or technical writing teams is a plus.
- Familiarity with machine-executable logic, labeling frameworks, or test-set workflows.
- Experience collaborating with Policy, Product, Governance, Engineering, or Training teams.
- Knowledge of scenario coverage, positive/negative balance, and dataset validation.
ทักษะ:
Project Management, Quality Assurance, Assurance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Led end-to-end quality performance management across multiple workflows, driving continuous improvement to meet efficiency targets and quality targets.
- Partnered closely with internal stakeholders to align quality expectations, manage workflow complexity, and support cross-functional communications.
- Directed and coordinated the quality team to ensure alignment with overall quality objectives, delivery standards, and operational priorities.
- Proactively identified quality risks and assessed the impact of new and existing workflows, enabling early mitigation and stable delivery.
- Managed shift planning and resource allocation to ensure coverage, efficiency, and SLA adherence across operations.
- Owned team capability development by coaching, mentoring, and upskilling quality team members to build sustainable quality expertise.
- Applied project management methodologies to optimize processes, improve efficiency, and embed a culture of continuous improvement.
- Bachelor's degree or above.
- Excellent English verbal and written skills.
- In-depth understanding of labeling policies and guidelines, at least 2 years experience of Quality Assurance Team Lead.
- Strong Content analysis, Data Analysis and Reporting skills.
- Strong logical thinking to evaluate the requests and prioritize the tasks.
- Strong communication skills, with the ability to effectively and efficiently collaborate with stakeholders.
- Strong Leadership and Performance Management skills, with the ability to engage and motivate a team to deliver high outcomes.
- Strong operation skills, understanding BCP Management during an unplanned or unexpected situation.
- Proficiency in using moderation tools, content management systems and people management systems.
- Preferred Qualifications.
- Experience of leading or working with multi-market teams.
- Experience of implementing projects, strategies or processes in Bytedance.
- Ability to succeed in a fast-paced and diverse environment.
ทักษะ:
Quality Assurance, Assurance, Data Analysis, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Perform daily operational tasks such as quality inspection, guidelines and process optimization, queue assignment, and handling escalations for the evaluation project.
- Work closely with stakeholders to stay updated on guideline developments and provide feedback on implementation and execution.
- Conduct daily audits on an internal system and provide error analysis and feedback to stakeholders (R&D & Product Manager).
- Monitor the quality scores of evaluators and conduct root cause analysis with the management team.
- Monitor project data, record daily output and quality scores, prepare data analysis/reports for projects, and validate reports and data provided to stakeholders/partners.
- Localize the guidelines and design training schedules and coordinate and liaise with key stakeholders to ensure the successful go live within the targeted timeframe.
- Deliver process/product/guideline training to new joiners.
- Play a role in setting up product knowledge tests, sharing result analysis, and working with key stakeholders to improve the product knowledge of the team.
- Completion of Bachelor's degree or above.
- Proficiency in English and Thai as working languages.
- 1 year of experience in Quality Analyst/Quality Assurance, particularly in search engine evaluation.
- Familiarity with search engines, social media algorithms, and SEO.
- Demonstrated computer proficiency with Office software.
- Deep understanding of local culture and internet usage habits.
- Attention to detail and ability to use data analysis to identify trends.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
- LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
- LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- EN.
- (https://krungsri.com/bprivacynoticeen).
- The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
ทักษะ:
Software Development, Automation, Assurance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Able to response all aspects of testing and owning the quality of application release through software development life cycle (SDLC) or agile method to reduce future operation cost of application by automation testing technique.
- To cooperate in the enhancement of the methodologies employed for test strategy defining, test planning and execution, defect tracking, and metric and status reporting.
- To interact with stakeholders to plan testing for delivery of products and enhancements and to assure products meet product requirements and quality standards.
- To be a part of solution delivery team to plan and execute automated for functional and non-functional tests.
- To report issues and results, researching and identifying root causes as appropriate, documenting accordingly.
- To ensure that testing addresses requirements as agreed with other stakeholders.
- To identify opportunities to apply existing automation or other tools to meet testing needs.
- To work across teams as a coach to enhance quality assurance/testing and help to develop/execute performance and automation testing throughout the business as appropriate.
- Bachelor s degree/Master s degree in Computer Science, Computer Engineering, Technology Management or related fields.
- Manage team sizing 10 staffs up.
- Minimum 5 years of experiences in automated tester role.
- Strong knowledge in Continuous Integration (CI) and Continuous Development (CD).
- Strong knowledge in QA methodologies, of the software development process.
- Basic knowledge in financial services industry.
- Knowledge software automate testing.
- Prior experience in preparing test plan / test case / Test script is a must.
- Good strategic thinking, analytical skill in interpreting functional requirements and design documents to develop appropriate test plan.
- Test automation tool; Robot Framework, SOAPUI, Cucumber, Gherkin, Ruby, Selenium, etc.
- Understanding of the basic financial, business model and processes.
- Strong analytical and problem - solving skills.
- Problem solving skill.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
- LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
- LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- EN.
- (https://krungsri.com/bprivacynoticeen).
- The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
ทักษะ:
Compliance, Meet Deadlines, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿25,000 - ฿35,000, สามารถต่อรองได้
- Manage and organize technical documentation, ensuring accuracy and compliance.
- Coordinate with suppliers on technical documents and updates.
- Complete customer/supplier questionnaires within the required timeframe.
- Ensure compliance with Thai and international food regulations.
- Prepare product samples and manage stock efficiently.
- Support cross-functional teams on technical matters.
- Perform other related tasks as assigned.
- Bachelor s degree in Food Science, Food Technology, or related field.
- Experience in Technical documentation management and Supplier communication.
- Knowledge of Thai and international food regulations.
- Responsible, detail-oriented, and able to meet deadlines.
- Ability to work both independently and collaboratively in a team.
- Strong organizational and communication skills.
- Good command of spoken and written English.
ทักษะ:
Assurance, Risk Management, Automation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Own the QA strategy and direction for a large-scale digital banking platform covering backend, frontend, mobile, and mini app layers.
- Define and align an end-to-end testing approach, integrating both manual and automated techniques in collaboration with internal and external teams.
- Work closely with developers, product owners, analysts, and integrators to ensure early defect prevention and comprehensive test coverage.
- Plan and oversee the execution of E2E test scenarios, including test data setup, environment readiness, and risk management across dependencies.
- Drive automation adoption and innovation identify automation opportunities, prioritize high-impact areas, and partner with SDETs to embed automation into the core of the QA process.
- Provide technical guidance and review for automation implementations, including TypeScript-based test frameworks (e.g., Playwright, Cypress), ensuring maintainability, scalability, and alignment with QA standards.
- Track and improve quality KPIs (e.g., DRE, defect leakage, regression pass rate), using insights to continuously refine strategy and execution.
- Consolidate test coverage and defect trends to uncover recurring patterns, root causes, and actionable areas for improvement.
- Coach, mentor, and grow a team of 6-12 QA Engineers, fostering ownership and technical excellence.
- Proactively identifies improvement opportunities in QA workflows, tools, or communication aiming to improve coverage, reduce test cycle time, or increase confidence with the same or fewer resources.
- Encourages a culture of continuous improvement within the team by fostering experimentation, learning, and sharing of better testing practices across squads.
- 5+ years of experience in software QA, with at least 2 years in a QA leadership role.
- Strong experience in functional testing, preferably in the banking or financial services industry.
- API testing (REST, JSON/XML, Postman or similar tools).
- Mobile application testing (Android/iOS platforms).
- Mini app testing (within super apps or embedded environments).
- Proven experience planning and executing E2E tests across complex system landscapes.
- Ability to align QA efforts with stakeholders across multiple teams and systems.
- Experience collaborating with automation teams or contributing to test automation planning.
- Hands-on experience defining and scaling automation strategies, preferably in CI/CD environments.
- Solid understanding of QA processes, test management tools and defect tracking.
- Strong leadership, communication, conflict management problem-solving skills, especially in cross-team settings.
- Ability to work in fast-paced, cross-functional teams and manage multiple priorities.
- Please note that we will get in touch with shortlisted candidates only.
- FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
- LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
- LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- EN.
- (https://krungsri.com/b/privacynoticeen).
- The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
ทักษะ:
Quality Assurance, Assurance, Industrial Engineering, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Control BOP quality to meet standard requirement.
- Cooperate BOP problem investigation with supplier.
- Process/Facility change request (PFCR) and Part incident report (PIR) control.
- Supplier process audit.
- Qualifications Bachelor degree of Mechanical, Electrical, Industrial engineering or related fields.
- Experience in quality assurance manufacturing as least 1 year requirement.
- Familiar with QC 7 tools for quality data analysis Experience in Automotive field will be advantage.
- Good command in English / MS. Office / Why-Why and FTA analysis.
- Able to work under pressure, Eager to learning.
- Able to outside working area.
- Able to drive with driver's license.
- If you are interested in this job role, please prepare your updated resume or LinkedIn profile for the application process through the Nissan Job Portal.
- Only shortlisted candidate will be contacted for an interview".
- For more information about Nissan's products, services, and commitment to sustainable mobility, visit nissan-global.com. You can also follow us on Facebook, Instagram, X and LinkedIn and see all our latest videos on YouTube.
- Why Nissan?.
- You will definitely get the right answers why you should join us through watching the video on YouTube.
- Samut Prakan Thailand
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- We're committed to bringing passion and customer focus to the business.
- รับแผนการผลิตรายวัน ทำแผนย่อยสำหรับการผลิตที่ได้รับมอบหมายตามแผนหลัก อุปกรณ์ เครื่องจักร วัตถุดิบ (Plan)
- จัดเตรียมวัตถุดิบ ทำ CIP เครื่องจักร และผสมเครี่องดื่มตามแผนที่กำหนดได้ถูกต้องตามสูตรการผลิต พร้อมตรวจสอบคุณภาพเครื่องดื่มแต่ละกระบวนการ ให้สอดคล้องกับระบบคุณภาพต่างๆ ตามที่บริษัทได้รับการรับรองได้ (Do)
- ตรวจสอบงานตามมาตรฐานกำหนด ค้นหาความผิดปกติที่เกิดขึ้นในงานผสมและเครื่องจักรในกระบวนการผลิตเครื่องดื่ม (Check)
- แก้ไขปัญหาเบื้องต้นที่ตรวจพบในการผสมและแจ้งหัวหน้างานรับทราบ, และกระบวนการแก้ไขป้องกันตามที่ได้รับมอบหมายในหน้าที่ ที่รับผิดชอบ (Action)
- สามารถซ่อมบำรุงเครื่องจักรเบื้องต้นได้ด้วยตนเอง (Autonomous) TPM activity
- งานอื่นๆ ที่ได้รับมอบหมายจากผู้บังคับบัญชา
- Perform other related duties as assigned.
- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- สนับสนุน Project Manager ในการบริหารและควบคุมงานระบบอาคาร (Electrical, Mechanical, Fire Protection และระบบที่เกี่ยวข้อง) รวมถึงงานโครงสร้างและสถาปัตยกรรมที่เกี่ยวข้องกับระบบ.
- ตรวจสอบและติดตามงานรื้อถอน งานปรับปรุง และงานเพิ่มเติมในอาคารเดิม (Renovation / Retrofit).
- ตรวจสอบแบบ Shop Drawing, วัสดุ และงานติดตั้งของผู้รับเหมาให้เป็นไปตามแบบและมาตรฐาน.
- ประสานงานระหว่างงานระบบ MEP, งานโครงสร้าง และงานตกแต่งภายใน เพื่อให้งานดำเนินไปอย่างราบรื่น.
- ตรวจสอบคุณภาพงานระบบ และสนับสนุนการทดสอบ ตรวจรับ และส่งมอบระบบอาคาร (Testing & Commissioning).
- จัดทำรายงานความคืบหน้าโครงการ และประสานงานกับ Project Manager และผู้เกี่ยวข้อง.
- ปริญญาตรี สาขาวิศวกรรมเครื่องกล วิศวกรรมไฟฟ้า หรือสาขาที่เกี่ยวข้อง.
- มีประสบการณ์งานระบบอาคาร อาคารเชิงพาณิชย์ หรือโรงแรม อย่างน้อย 10-15 ปี.
- มีความเข้าใจระบบ MEP และงานปรับปรุงระบบอาคารเดิม (As-built / Retrofit).
- มีทักษะการสื่อสาร การประสานงาน และสามารถทำงานร่วมกับหลายฝ่ายได้ดี.
- มีประสบการณ์โครงการ Renovation / Retrofit จะพิจารณาเป็นพิเศษ.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานประจำ
เงินเดือน:
฿20,000 - ฿25,000
- ตรวจสอบคุณภาพการตอบของทีม Customer Support และ AI เพื่อให้ลูกค้าได้รับประสบการณ์ที่ดีที่สุด.
- ประเมินการสื่อสาร การให้ข้อมูล และการแก้ปัญหาให้ลูกค้าอย่างเป็นระบบ.
- วิเคราะห์ Root Cause ของปัญหา (เช่น Knowledge / Intent / Flow) เพื่อหาทางแก้ไขที่แท้จริง.
- พัฒนาและปรับปรุง FAQ, Snippet, Guideline และฐานความรู้ ให้ตอบลูกค้าได้ดีขึ้น.
- สร้าง Failure Case และ Insight เพื่อช่วยพัฒนาและ Retrain AI ให้ฉลาดขึ้น.
- สรุป Quality Report และ Insight ของปัญหาที่เกิดขึ้น เพื่อพัฒนาการบริการอย่างต่อเนื่อง.
- ให้ Feedback เชิงสร้างสรรค์กับทีมงาน และมีส่วนร่วมในการพัฒนามาตรฐาน QA ขององค์กร..
- งานนี้เหมาะกับคนแบบไหน.
- เป็นคน ใส่ใจคุณภาพและรายละเอียด มองเห็นจุดเล็ก ๆ ที่คนอื่นอาจมองข้าม.
- มี ทักษะการคิดวิเคราะห์ และสามารถมองเห็นภาพรวมของปัญหาได้.
- กล้าพูด กล้าให้ Feedback อย่างสร้างสรรค์ เพื่อช่วยให้ทีมพัฒนาขึ้น.
- เข้าใจทั้ง มุมมองลูกค้า และความท้าทายของทีมบริการ.
- สนใจการพัฒนา Customer Experience, Process Improvement หรือ AI Service Quality..
- พิจารณาเป็นพิเศษ.
- หากจบการศึกษาด้าน บัญชี หรือมีความเข้าใจงานบัญชี / SME.
- มีประสบการณ์ QA, Customer Support, หรือ Service Quality.
- เคยทำงานกับ AI Chatbot, Knowledge Base หรือระบบ Customer Support.
ทักษะ:
Assurance, Project Management, Automation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Collaborate with cross-functional team members within and across business units to leverage internal product knowledge and expertise for optimum efficiency.
- Interact with product management, project management and development teams to develop a strong understanding of the project and testing objectives.
- Design and create test cases and scripts to address business and technical use cases.
- Work closely with developers to design test criteria and develop automated tests.
- Lead and develop the automation strategy/effort and generate scripts to perform automated testing cycles using Robot framework, Python, Shell script.
- Perform both Manual and Automation testing, performance testing, End to End testing.
- Participate in the architecture and design of a feature early in the development cycle, influencing it to drive quality and adherence to specifications.
- Create documentation for QA process.
- Maintain regular and punctual attendance at work.
- Owns continuous improvement for existing and new processes.
- All other duties as assigned.
- Relevant work experience in development and/or testing role. Or 3+ years for senior QA position.
- Excellent verbal and written communication skills.
- Technical background and an understanding of software testing.
- Good development/scripting skills in common languages like Python, JAVA, Shell script, etc.
- Knowledge of automated testing tools, like Selenium, Robot Framework, Appium, Cypress, JMeter etc.
- Proven ability to manage and prioritize multiple, diverse projects simultaneously.
- Must be flexible, independent and self-motivated.
- Knowledge of Performance testing is an added advantage.
- Experience with some common QA testing tools and best practice.
- Strong desire to be part of a team and build great products.
- Location: True Digital Park, Bangkok.
ทักษะ:
Assurance, Excel, Public Speaking, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Evaluations (Audit & DSATs) to identify if we can appeal (Results for iQA).
- Share feedback with the agents on all people related defects (Quality Audits - CC, BC and Cc) and DSATs (Agent Related).
- Conduct training and refreshers.
- Support and mentor new employees.
- Help operations on key metrics performance (Sharing insights & suggest action plan).
- Responsibilities:Minimum bi-lingual proficiency and above is preferred (English).
- Language proficiency in English is mandatory.
- Proven experience as corporate Qualit assurance or TQA.
- Understanding of effective Quality KRAs (Key responsibilities areas).
- Willingness to keep abreast of new techniques in corporate Quality.
- Proficient in MS Office (Advance skills in Excel and Powerpoint); e-learning software will be an asset.
- Phenomenal communication, presentation and public speaking skills.
- Organizational and time management abilities.
- Critical thinking, analytical and decision making abilities.
ทักษะ:
Compliance, Instrument, SAP
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- To ensure that quality of raw materials, packing materials and finished products are in accordance with company quality specifications and standards and ensure execution of daily laboratory workloads according to the set schedules and standards as well as development works.
- Ensure that workings are compliance with HSE&Q standard and policy.
- Conduct laboratory works to ensure testing is in accordance with lab procedures and instructions as per company standards.
- Ensure lab equipment and instrument are adequately serviced, maintained and properly calibrated.
- Verify in process/finished product inspected in warehouse to ensure all products are in good conditions before supply to customer.
- Verify testing records and maintain the records. Provide periodical lab summary.
- Conduct QC / lab work compliance with the company QMS & HSE, ISO9001/14001/45001, ISO17025 requirements.
- Conduct of lab / QC development works as per assign.
- Primary investigation of chemical details for support investigation team.
- To communicate effectively and proactively with internal customer, in order to manage effectively and identify and act upon opportunities for improvement.
- Be able to plan of work.
- Knowledge, experience & capabilities.
- Critical knowledge.
- Bachelor degree of Chemistry or related science.
- Be able to shift working.
- Capable in using GC, HPLC and UV-Spectrophotometer.
- Proficiency in LIMS and SAP.
- Critical experience.
- At least 3 months experience with analytical instrument and chemical techniques.
- Service minded.
- Work with Yes mentality.
- Additional Information Team work culture.
- Positive Attitude.
- Flexibility in working shifts.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Evaluation and Investigation - Search Operation Specialist (Thailand)
- Bangkok
- Employment Type
- Regular
- Job Code
- A253606A
- The Search Operations team aims to improve search user experience, contribute significant DAU impact to the products and drive for increase in traffic and GMV.
- The T&S evaluation and investigation team, working closely with the search team, taking the evaluation standards as the baseline and principles, and manually evaluating the search query and the corresponding search results page to reflect the real user experience of the search function.
- The team is committed to providing search and evaluation services for international products, with resource support provided by different countries around the world, and global members conduct evaluations according to unified guidelines. The evaluation scope covers multiple search sections, such as basic search experience, recommended search, search advertising, and search security. As a bridge for business communication domestically and abroad, the team is responsible for key nodes such as standard writing, training Q&A, report output, and human efficiency management to effectively promote the execution and implementation of projects.
- It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
- This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
- What will I be doing?
- DCG Assessment, completion of weekly and bimonthly assessment of search quality in accordance with evaluation standard documents.
- Judging user search needs through query and tools, and sorting out the classification of requirements.
- Comb the types of search bad cases and rate the quality of the results.
- Give ideal search results and feedback suggestions for policy improvement.
- Bachelor and above degree. Excellent skills in local language and English.
- Strong ability to learn and understand.
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
- Preferred Qualifications
- Learn about search engines, familiar with Google, YouTube, Instagram, Facebook.
- An in-depth understanding of local culture and familiarity with the Internet usage habits of local users.
- Familiar with common office software, machine learning project experience is preferred.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ทักษะ:
Assurance, Automation, Javascript
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop Automated Test Scripts: - Create and maintain test scripts for different modules of the super app. - Utilize scripting languages like JavaScript, Python, or Java and tools like Selenium, Appium, and Cypress.
- Continuous Integration/Continuous Deployment (CI/CD) Support: - Integrate automated tests within the CI/CD pipelines using platforms like Jenkins, GitLab CI, or Travis CI. - Ensure rapid and reliable deployments with comprehensive test coverage.
- Test Planning and Design: - Collaborate with product managers and developers to unde ...
- Performance Testing: - Use tools like JMeter or LoadRunner to simulate load and gauge system performance. - Identify bottlenecks and work with development teams to optimize performance.
- Defect Tracking and Reporting: - Document and report bugs and issues effectively using tools like JIRA or Bugzilla. - Track defect resolution progress and verify fixes.
- Version Control Systems: - Utilize version control tools like Git to manage test scripts and collaborate with other team members.
- Cross-Platform Testing: - Ensure the super app functions seamlessly across various operating systems and devices. - Use emulators, simulators, or real devices for comprehensive testing.
- Compliance and Security Testing: - Adhere to data protection regulations and perform security testing. - Collaborate with security teams to test for vulnerabilities and ensure data privacy.
- Data Management in Testing: - Handle test data effectively, ensuring data consistency and security. - Use databases and cloud storage solutions for managing test data.
- Documentation and Training: - Document test strategies, processes, and results clearly. - Provide training and guidance to junior QA staff or stakeholders as necessary.
- Collaboration with Cross-Functional Teams: - Work closely with developers, product managers, and UX/UI designers to address issues early in the development cycle. - Participate in agile ceremonies like sprint planning, stand-ups, and retrospectives.
- Innovation and Improvement: - Continuously look for ways to enhance testing processes through new tools, techniques, or methodologies. - Stay updated with the latest trends in QA automation and implement best practices.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Evaluation and Investigation Specialist - Evaluation and Investigation - Thailand
- Bangkok
- Employment Type
- Regular
- Job Code
- A95107
- The Search Operations team aims to improve search user experience, contribute significant DAU impact to the products and drive for increase in traffic and GMV.
- The evaluation and investigation team, working closely with the search team, taking the evaluation standards as the baseline and principles, and manually evaluating the search query and the corresponding search results page to reflect the real user experience of the search function.
- The team is committed to providing search and evaluation services for international products, with resource support provided by different countries around the world, and global members conduct evaluations according to unified guidelines. The evaluation scope covers multiple search sections, such as basic search experience, recommended search, search advertising, and search security. As a bridge for business communication domestically and abroad, the team is responsible for key nodes such as standard writing, training Q&A, report output, and human efficiency management to effectively promote the execution and implementation of projects.
- It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
- This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
- What will I be doing?
- DCG Assessment, completion of weekly and bimonthly assessment of search quality in accordance with evaluation standard documents.
- Judging user search needs through query and tools, and sorting out the classification of requirements.
- Comb the types of search bad cases and rate the quality of the results.
- Give ideal search results and feedback suggestions for policy improvement.
- Bachelor and above degree. Excellent skills in Thai and English as a working language to communicate with stakeholders who are based in English-speaking and Thai-speaking markets.
- Strong ability to learn and understand.
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
- Preferred Qualifications
- Familiarity with search engines and algorithms of any social media platform would be a plus point.
- An in-depth understanding of local culture and familiarity with the Internet usage habits of local users.
- Familiar with common office software, machine learning project experience is preferred.
- Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ทักษะ:
Assurance, Fast Learner, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Working both independently, and in collaboration with stakeholders, to deliver high performance standards across all relevant projects, and develop a best practice model for maintaining high performance on those projects.
- Facilitate regular calibration meetings with stakeholders to maintain knowledge & quality standards, and provide feedback on implementation and execution.
- Work closely with the Policy POC to disseminate policy updates and knowledge to your teams, and facilitate efficient & timely communication of policy questions between ...
- Perform daily audits and provide analysis of errors and feedback to respective teams.
- Compile & deliver regular performance data reports to SME & management teams as required.
- Conduct regular RCA escalations through the relevant process.
- Identify and assess areas for performance improvement across relevant markets, and be solution driven and proactive in delivering these solutions.
- Participate in or lead policy briefings to ensure any changes are consistent and in line with cultural, socio, geographical and political conditions.
- Balance efficient delivery of tasks in each queue through relevant platforms such as TCS or Rock Appeal.
- Be able & willing to support or backfill temporary gaps in market support.
- Be able to support the internal onboarding team to further develop onboarding training SOP's & materials, as well as ongoing legacy planning.
- Perform regular queue moderation, or participate in knowledge quizzes when required, to maintain policy implementation skills.
- Design/help to design a training plan and implement it according to the timeline.
- Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
- Minimum Qualification(s)You are a good communicator, proficient in English and Thai as this role will cover Thailand market.
- A fast learner who has the ability to embrace a fast-paced working environment.
- Preferred Qualification(s)Experience in Content Moderation/Content Quality/Content Safety/Labeling/Annotation will be an added advantage.
- Demonstrate a broad understanding of our business needs, strategic thinking skills and ability to make good decisions in complex situations.
- Familiar with the business logic of labeling and working mode of the upstream and downstream teams.
- Comfortable reporting to, or collaborating with, a broad range of XFN partners.
- Presentation skills, good communication and interpersonal skills.
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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