เงื่อนไขการค้นหา

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Manage full-cycle recruitment for Supply roles (operations, engineering, quality, EHS, logistics, planning, technical support, and shopfloor hiring).
• Partner with hiring managers to understand workforce needs, define role requirements, and create effective sourcing strategies.
• Proactively source, screen, and shortlist candidates using internal tools, job boards, talent pools, and market networks.
• Coordinate interviews, manage assessments, and ensure an efficient, candidate-friendly process.
• Support offer management, contract preparation, and pre-onboarding tasks.
• Maintain accurate data and updates in ATS and HR systems.
• Build and maintain strong relationships with internal stakeholders across both sites.
• Support recruitment reporting and TA initiatives as needed.
• Uphold Reckitt s employer brand and ensure compliant, fair, and consistent hiring processes.
• The experience we're looking for.
• Bachelor s degree in any field.
• 1-3 years of experience in recruitment or HR coordination, manufacturing/Supply hiring experience preferred.
• Strong communication and stakeholder management skills.
• Ability to manage multiple roles and priorities efficiently.
• Comfortable working across two plant locations (Bangpakong & Bangplee).
• Proficiency in MS Office and applicant tracking systems is an advantage.
• The skills for success.
• Strong sense of ownership and initiative.
• Customer-focused mindset.
• Ability to work in a fast-paced environment.
• Team player with a positive and solutions-driven approach.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
• Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Express, Excel, Labor law, English

ประเภทงาน:

งานประจำ

• Organize and investigate employee complaint cases in an efficient and timely manner.
• Fact finding, investigation and adjudication of employee violations of code of conduct in a fair and transparent manner.
• Interact with employees in response to employee relations matters, conduct interviews, speak to witnesses, review evidence and analyze action items related to potential policy violations while making recommendations to remedy any such violations.
• Collaborate with HRBPs, HR and other business units on investigation findings, outcomes, and preventative measures.
• Write and issue Warning Letters and disciplinary actions to employees.
• Generate investigation reports and presentations using Word, Excel, and PowerPoint and present investigation findings and make recommendations to management.
• Offer labor law and code of conduct consultation to employees and other HR functions.
• Initiate HR projects to help enhance the overall efficiency of HR and the organization s processes in line with company values and regulatory guidelines.
• Other relevant tasks and projects as assigned by the reporting manager.
• Requirements: Bachelor s degree in Human Resources, Political Science or any related fields.
• Excellent written and spoken command in Thai and English.
• Experience: 2-3 years in Employee Relations, HRBP, or Human Resources.
• Have a good understanding of Human Resources Business Partnering and Employee Dispute Resolutions.
• Excellent proficiency in Word, Excel, PowerPoint and Google Docs, Google Sheets.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Express, Research, Finance

ประเภทงาน:

งานประจำ

• Job Description: Develop and administer compensation and benefits plans, policies and procedures.
• Analyze salary data and job description to determine appropriate salary levels for different positions.
• Prepare report and presentation related to compensation and benefits.
• Research and stay up to date on compensation and benefits trends, laws and regulations.
• Collaborate with department heads, strategy and operations team to design and implement incentive programs.
• Evaluate and recommend new compensation and benefits plans to meet organizational goals and objectives.
• Additional for Change implementation scope.
• Assist with change management initiatives and ensure successful implementation.
• Conduct impact analyses, assess change readiness, and identify key stakeholders.
• Enable the design, development, delivery and management of key communications.
• Requirements: Bachelor s degree in Human Resources, Business Administration, Finance, Accounting, or a related field.
• Minimum 4-6 years of experience in Compensation & Benefits, Payroll, or Total Rewards.
• Proven experience managing payroll or compensation processes for medium to large headcount.
• Experience in operations-heavy, fast-growing, or multi-site organizations is preferred.
• Advanced proficiency in Excel / Google Sheets (data reconciliation, pivot tables, formulas).
• Strong analytical skills with the ability to perform cost analysis and modeling.
• Sound judgment in handling non-standard and sensitive compensation cases.
• Clear, confident communication with HR, Finance, and business stakeholders.

ประสบการณ์:

6 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Gather and analyze information, formulate and test hypotheses.
• Involve in discussions and work closely with Project Manager in developing recommendations for presentation to client management.
• Implement recommendations with project and client team members.
• Provide support to clients to deliver organizational and change initiatives.
• Support and/or facilitate client workshops.
• Assisting in financial administration of engagements such as budgets, billing, and collections.
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultants and Senior Consultants across our Firm are expected to:Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.
• Requirements:Degree in Human Resource Management / Psychology / Sociology or equivalent.
• Minimum 4-6 years of working experience, preferably in consulting with change management exposures.
• Strong logic, analytical and problem-solving skills, including the ability to analyses complex issues, develop hypotheses and recommend solutions.
• Demonstrates good knowledge of change management methodologies will be an advantage.
• Experience in a management consulting firm or HR consulting organization is preferred. Candidates with experience in HR function processes, change management, organization design, talent management or leadership development are encouraged to apply.
• Excellent written and verbal communication skills.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
• Requisition ID: 110659In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Teamwork, Data Analysis

ประเภทงาน:

งานประจำ

• Develop and implement employee engagement initiatives aligned with organizational goals.
• Analyze employee feedback and engagement survey results to identify opportunities for improvement.
• Design and organize engagement activities, events, and recognition programs to boost morale and foster teamwork.
• Collaborate with cross-functional teams to create and execute development programs that enhance employee satisfaction.
• Conduct focus groups, workshops, and interviews to gather insight into employee sentiments and ideas.
• Implement action plans based on employee feedback to address concerns and enhance engagement.
• Learning & Development.
• Conduct assessments to identify training and development needs across various departments.
• Collaborate with managers and employees to determine skill gaps and areas for improvement.
• Design, develop, and deliver engaging training programs and workshops that cater to the assessed needs.
• Utilize various instructional methods and technologies, including e-learning, on-the-job training, and classroom-based training.
• Support employee career development initiatives, including mentoring programs and leadership training.
• Assist in the design and implementation of succession planning and talent management strategies.
• Bachelor s degree in an HR discipline or related field required; MBA or master s degree preferred.
• 3-5 years of Human Resource experience.
• Proven experience in L&D and employee engagement.
• Competency require (Knowledge, Skills, Attribute).
• Expertise in HR best practices with the ability to build sustainable long-term strategies.
• Thorough knowledge of human resource management principles and best practices.
• Excellent knowledge of Thai Labor Laws, employment legislation and regulations.
• A business acumen partnered with attention to the human element.
• Knowledge of data analysis and reporting.
• Excellent organizational and leadership skills.
• Outstanding communication and interpersonal skills.
• Diligent and firm with high ethical standards.
• Fluent in Thai and English both spoken and written.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Labor law, English

ประเภทงาน:

งานประจำ

• Responsible for resource management and getting involved in workforce planning to support the policies and strategies that align with the company s business goals; Employee journey from onboarding to exit, focusing on employee engagement, building high morale, facilitating seamless integration, increasing productivity, and retention with lowering the Turnover Rate.
• Employee Performance review.
• Act as a contact-point to support employees and managers for assigned business unit/ ...
• Create and maintain a positive workplace culture.
• Manage and resolve complex employee issues by conducting effective, thorough, and objective investigations until case closes.
• Consult with line management and provide HR guidance as appropriate.
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reduce legal risks, and ensure regulatory compliance.
• Analyze trends and metrics in partnership with the HR group to develop solutions, programs, and policies.
• Any other tasks as assigned.
• Bachelor s or master s degree in HRM, Business Administration/Management, or related field.
• Possesses minimum of 8 years experience in People Management, especially in Project & Change Management.
• Experience in Outsourcing Business, familiar handling Project of over 100 resources is preferred.
• Good skill and knowledge of ER/Employment/Thai Labor Law, throughout the Resource/Case.
• Good management with ability to apply it practically to workplace situations.
• Proficiency with MS Office & related software.
• Can-do attitude, hardworking, high accountability, and adaptability to change.
• Adaptability and flexibility to any changes.
• Effective verbal and written communication skills in Thai & English.

ประสบการณ์:

8 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Minimum of 8 years in a Senior Business Partnering role.
• Extensive experience in HR, with a focus on strategic partnership roles.
• Well-developed personnel management skills and strong organisational skills. Computer literate.
• Good communication and interpersonal skills, capable of dealing with all levels.
• Ability to influence and build relationships with stakeholders at all levels.
• Good knowledge of HR industrial information.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Power point, Negotiation, Teamwork, English

ประเภทงาน:

งานประจำ

• Identify individual and team competency gaps.
• Create the competency framework for Receptionist (SVC Centers staff).
• Design the Assessment method, collection result and GAP investigation.
• Create development plan to fill gap with, provide Coach & Feedback as a tools.
• Create and Organize CS training roadmap for upfront staff and Leader level Create a development plan for Service Center Leader level.
• Standardize a qualification, Pre-screening, Interview guideline for service partner.
• Create curriculum, Prepare Friendly Training materials (Power point, VDO, Instruction manuals).
• Organized the orientation training and certified (Theory and Practice test) for new staff both online and offline.
• Maintain updated records of training curricula and material.
• Enhance the Customer Service Excellence Conduct role-playing activities to develop interpersonal skills (e.g. negotiation, teamwork and conflict management).
• Provide the CS Excellence training program to upfront staff.
• Monitor the customer feedback according to the manner and empathy.
• Provide improvement training plan with service partner based on customer feedback.
• Create skill map for motivation program / Recognition award. Set up evaluation criteria by skill and performance map.
• Communicate and drive actions.
• Assess the impact of each educational course on staff performance and client satisfaction.
• Manage the Existing People Development program with external parties Manage End to End process & operation for program completeness with effective quality, budget and timeline.
• Engage service center partner and all stakeholder by each program.
• Continuous improve from learning point to develop each program.
• Conduct Customer service workshop with service center partner Engage CS Team members & service center partner to involve the workshop for communication, build performance and get feedback or recommendation.
• Act as a lead facilitator/ MC for training sessions, workshops and events involving all audiences.
• Skills and Qualifications Bachelor s degree or higher in Business Administration, Education, Human Resources or related fields.
• Minimum 5 years of experience in Customer Experience management, Soft skills & People development, Learning & development, Training facilitation or related areas.
• Familiar with interactive learning activities and learning incentive program.
• Works on problems of diverse scope where analyzing data requires evaluating identifiable factors.
• Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
• Good communication and presentation in both Thai and English skills.
• Familiar in CANVA, Presentation Tools, Communication Tools and strong presentation skills.
• Experience in Sales or Customer service positions at branch/ retail/ store is a plus.
• Customer centric mindset and Customer service staff emphatic mindset with strong attention to detail.

ประสบการณ์:

3 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• วางแผนและบริหารงานทรัพยากรบุคคลทั้งระบบ เช่น สรรหา ว่าจ้าง ฝึกอบรม ประเมินผล และดูแลค่าจ้าง.
• ดูแลแรงงานสัมพันธ์ วินัยพนักงาน และควบคุมการดำเนินงานให้เป็นไปตามกฎหมายแรงงาน.
• ทำงานร่วมกับฝ่ายผลิตในการวางแผนอัตรากำลังคน พัฒนาองค์กร และปรับปรุงระบบงาน HR.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Microsoft Office, Excel, Japanese, English

ประเภทงาน:

งานประจำ

• Department: Operations Support.
• Company: บริษัท จีเอ็มเอ็ม มิวสิค จำกัด (มหาชน).
• Handle general administrative and document-related tasks for music labels under G&LDH team.
• Prepare, organize, and manage documents, reports, and filing systems for daily operations.
• Translate basic documents and emails (Japanese-English-Thai) related to music business activities.
• Support basic Japanese and English communication during internal meetings.
• Coordinate with internal teams and Japanese partners on administrative matters.
• Manage schedules, meeting arrangements, and office support tasks.
• Perform other assigned administrative duties..
• Bachelor s degree in Japanese, English, or related field (or equivalent experience).
• 1+ years of experience in administrative or document support roles.
• JLPT N2 or above (N1 preferred).
• Good communication skills in both English and Japanese.
• Basic skills in Microsoft Office (Word, Excel, PowerPoint).
• Strong multitasking and time management skills.
• Able to work onsite 5 days a week (Flexible working hours)..
• ประสบการณ์ 1 ปีขึ้นไป.
• จำนวน 1 อัตรา.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Contracts, Teamwork

ประเภทงาน:

งานประจำ

• Communicating new hires, internal functions and SEA HR-Shared Services for company and position details of new hires before onboarding date.
• Preparing/gathering hiring documents to new hires, including contracts, hiring documents and pre-employment verification.
• Supporting other recruitment tasks including activities and projects.
• QualificationsBachelor s degree in human resources, BBA or related fields.
• 0-1 years of experience in recruitment or related fields.
• Ability to work with sensitive and confidential information.
• Good verbal and written communication skills.
• Good organizational and time management skills.
• Strong teamwork skills.
• Requisition ID: 103548In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Research, Multitasking, Negotiation, English

ประเภทงาน:

งานประจำ

• Department: Operations Support.
• Company: บริษัท จีเอ็มเอ็ม มิวสิค จำกัด (มหาชน).
• Coordinate song briefings, feedback, revisions, and production timelines with Producers, artists, labels, and internal teams.
• Request and manage music files from libraries, and prepare/verify related documentation.
• Handle payment documentation (quotations, invoices, ID copies, credits) and assist in preparing quotations when required.
• Manage documentation and logistics for Song Camp (visa documents, statements, accommodation, transportation).
• Coordinate festival/concert research visits, including communication with organizers and travel arrangements.
• Communicate with international Producers and partners in English.
• Schedule meetings, prepare summaries, and organize demo files systematically.
• Manage studio bookings and coordinate recording arrangements.
• Liaise and negotiate with artists professionally..
• Bachelor s degree in related fields.
• 1-3 years experience in project coordination, music, or entertainment (fresh graduates welcome).
• Strong organizational and multitasking skills with attention to detail.
• Good command of English.
• Strong communication and negotiation skills.
• Flexible working hours (late evenings and occasional weekends).
• Passion for the music industry is a plus..
• ประสบการณ์ 1 ปีขึ้นไป.
• จำนวน 1 อัตรา.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Manage the entire hiring process for various technical roles.
• Identify and engage candidates through LinkedIn, Job portal, and other niche platforms.
• Collaborate with Sales team to define job requirements and understand technical needs.
• Manage the entire journey from initial outreach to successful onboarding as Full-Cycle Recruiting.
• Represent the company at tech events and job fairs to build our employer brand.
• Bachelor s degree in HR, Psychology, IT, or a related field.
• 2+ Years Experience in IT recruiter.
• Deep understanding of up-to-date technology and the IT market, including tech stacks.
• Ability to work with clear KPIs and drive results alongside a goal-oriented team.
• Proactive, able to thrive in a flat team environment, and aligned with our long-term growth.
• Excellent negotiation skills with a focus on building real value for both the team and candidates.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Microsoft Office, Social media, English

ประเภทงาน:

งานประจำ

• Manage the full recruitment lifecycle for niche and specialized positions, from job posting, sourcing, screening, interviewing, to onboarding.
• Partner closely with hiring managers and business leaders to deeply understand role requirements, team dynamics, and long-term talent needs.
• Source and engage candidates through multiple channels, including professional networks, targeted search, referrals, and niche platforms.
• Conduct competency-based screenings and provide hiring managers with strong candidate recommendations supported by data and insights.
• Lead and facilitate structured interview processes, ensuring consistency, fairness, and positive candidate experience.
• Build and maintain strong relationships with internal stakeholders, acting as the main point of contact for recruitment-related matters.
• Provide recruitment market intelligence and competitor insights to support hiring decisions and workforce planning.
• Manage candidate experience end-to-end, ensuring timely communication, smooth interview coordination, and effective onboarding support.
• Track, analyze, and generate recruitment reports, highlighting key hiring metrics and trends for management review.
• Functional Skills and Knowledge.
• Proven ability to manage stakeholders across different functions, levels, and cultural backgrounds.
• Strong knowledge of sourcing strategies for specialized talent pools.
• Excellent communication and interpersonal skills with the ability to influence and build trust.
• Analytical mindset with attention to detail; able to use data to drive decisions and provide insights.
• Flexible, proactive, and able to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office, HR systems, and social media recruiting tools.
• Good command of spoken and written English and Thai.
• Education.
• Bachelor s degree in human resources, Business Administration, or a related field.
• Minimum 2-3 years of recruitment experience, preferably with engineering, automotive, sales, marketing, and related functions. Experience in niche roles is an advantage.
• Requisition Number: 231413 Job Function: Human Resources

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Problem Solving, Microsoft Office

ประเภทงาน:

งานประจำ

• Define, structure and implement improvements to the operation of the HR function and the overall impact and value that HR can drive for the business.
• Review HR processes, structure, technologies and use data & analytics to drive business alignment.
• Maximise organisational and HR performance and establish a culture focused on optimising business value.
• Assess, design and implement operating models aligned to the client s strategic objectives.
• Drive change enablement for clients as part of large transformation programs.
• Manage teams to ensure on time, on budget delivery and achievement of outcomes.
• Support the sales cycle and help with practice development and eminence building.
• Support development of junior consultants by actively guiding them.
• Demonstrate problem solving skills and the ability to work in complex and dynamic environments.
• Minimum 8 - 9 years of relevant experience within the human capital domain.
• Excellent verbal and written communication skills.
• Experience managing, coaching and mentoring junior team members.
• Ability to build and sustain client relationships.
• Collaboration and participation within a highly diverse and inclusive team.
• Ability to work independently and lead projects or large streams of work.
• Good subject matter knowledge across a range of HR/workforce-related capabilities such as HRT/change management/leadership/organisation design.
• Ability to multitask and prioritise workload with good working knowledge of Microsoft Office suite.
• HR Transformation.
• Organisational Design.
• Change Management.
• Business Process Improvement.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred: Bachelor DegreeCertifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Career Development, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Employee Performance Management, Employee Retention, Human Resources Management (HRM), Inclusion, Influence, Intellectual Curiosity, Learning Agility, Optimism, Organizational Development (OD), Organizational Management, Organizational Psychology, Personnel Development, Professional Courage, Rapid Experimentation {+ 19 more}Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No
• Job Posting End Date.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Public Speaking, High Responsibilities, Thai

ประเภทงาน:

งานประจำ

• ออกแบบและวางแผน Learning Journey ครบวงจร พร้อมรับบรีฟจากผู้บริหารและเข้าใจเป้าหมายทางธุรกิจ สู่การวางโครงสร้างโปรแกรม เช่น Pre-learning Workshop Assignment Feedback และ Evaluation เพื่อให้การเรียนรู้ต่อเนื่องและวัดผลได้จริง
• พัฒนาและสร้างสรรค์เนื้อหา กิจกรรม และสื่อประกอบการเรียนรู้ได้ด้วยตนเอง เลือกรูปแบบการเรียนรู้ที่เหมาะสม
• ทำหน้าที่เป็น Facilitator หรือ Co-Facilitator จัดกระบวนการให้ผู้เรียนมีส่วนร่วม สร้างบรรยากาศที่เอื้อต่อการเรียนรู้ และกระตุ้นให้เกิดการเปลี่ยนแปลงเชิงพฤติกรรม
• ออกแบบเครื่องมือวัดผล วิเคราะห์และสรุป Insight เพื่อนำเสนอผู้บริหารอย่างเข้าใจง่าย และใช้พัฒนาโปรแกรมต่อไป
• บริหารโครงการพัฒนาในบทบาท Project Owner รับผิดชอบตั้งแต่การวางแผน ออกแบบ ลงมือดำเนินการ ไปจนถึงติดตามผล ประสานงานกับทีมที่เกี่ยวข้องเพื่อให้โครงการสำเร็จตามเวลาและเป้าหมาย.
• วุฒิปริญญาตรีสาขา HRD, Learning Design, Instructional Design, การศึกษา, จิตวิทยา หรือสาขาที่เกี่ยวข้อง
• อายุ 25-30 ปี มีประสบการณ์ 2 ปีขึ้นไปในงาน Learning & Development หรือ Talent Development ในองค์กรขนาดใหญ่ และเคยรับผิดชอบออกแบบและดำเนินการโปรแกรมพัฒนาด้วยตนเอง
• มีความสามารถในการออกแบบ Learning Journey ครบวงจรจากความต้องการขององค์กร วางลำดับเนื้อหา กิจกรรม และการวัดผลอย่างเป็นระบบ ครอบคลุมทั้ง Onboarding, Leadership Program, Soft Skills และ Upskilling
• มีทักษะ Facilitation และ Public Speaking ดำเนิน Workshop หรือ Session ได้อย่างมืออาชีพ สื่อสารเข้าใจง่าย สร้างบรรยากาศการเรียนรู้ และสามารถ Facilitate บุคคลหลากหลายระดับ
• ทำงานแบบ Self-Driven รับบรีฟ วางแผน ออกแบบ ดำเนินการ และติดตามผลได้ด้วยตนเอง กล้าตัดสินใจ บริหารเวลาและทรัพยากรได้อย่างมีประสิทธิภาพ
• ใช้เครื่องมือออกแบบและบริหารการเรียนรู้ เช่น PowerPoint, Canva, Google Form และทำ Learning Analytics เพื่อประเมินผลการเรียนรู้ได้
• หากสามารถใช้ AI เพื่อพัฒนาคุณภาพของงานได้ จะได้รับการพิจารณาเป็นพิเศษ
• มีทักษะสื่อสาร การแก้ปัญหา ความคิดสร้างสรรค์ การปรับตัว การทำงานแบบ Ownership และ Empathy ต่อผู้เรียนและผู้เกี่ยวข้อง.

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Manage and oversee project implementation, monitor progress, and ensure that projects achieve their objectives and align with the organization's strategic goals. Key projects include Employee Engagement, Talent & Succession Development, and other HR-related initiatives. Provide guidance and recommendations to the team on work execution. Evaluate and track project outcomes, prepare summary reports, and propose improvements and new strategic approaches..
• Oversee and enhance the organizational structure by reviewing, designing, and updati ...
• Conduct research, analyze data, and provide recommendations to support policy development and strategic direction for organizational improvement at the individual, departmental, and corporate levels to enhance operational efficiency and effectiveness..
• Bachelor's or Master's degree in Organization Development, Human Resources Management, Industrial Psychology, or a related field..
• 5-8 years of relevant experience..
• Strong knowledge and expertise in HR strategy planning and implementation..
• Excellent communication skills, strong interpersonal skills, and a professional demeanor..
• Ability to work effectively in a team, demonstrate problem-solving skills, and pay attention to detail..

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Contracts, Compliance, Quality Assurance

ประเภทงาน:

งานประจำ

• Manage and supervise daily contact center operations (calls, emails, chat channels).
• Ensure service levels, response times, and KPIs are met.
• Develop and implement operational procedures and workflows.
• Monitor call volumes and workforce planning (Roster) to ensure adequate staffing.
• Order and control small assets (PC/monitors) and amenities for the center.
• Coordinate staff recruitment, onboarding and termination with Allegiance as well as welfare benefits contracts.
• Submit Overtime and monthly bonus file to Allegiance.
• Team Leadership.
• Recruit, train, coach, and develop contact center Team Leaders and agents.
• Conduct Monthly and annual performance reviews and provide constructive feedback.
• Foster a positive, motivated, and customer-focused work environment.
• Coordinate animation (monthly events) with Team Leader and Director.
• Handle escalated customer complaints and complex cases.
• Performance & Quality Management.
• Track and analyze performance metrics (AHT, CSAT, CVR, AVERGA) on daily and monthly basis.
• Prepare operational reports and present performance insights to senior management.
• Animate the Quality committee with Coach, Team Leaders and Quality Manager and define improvement initiatives.
• Identify training needs and organize coaching sessions.
• Compliance & Process Improvement.
• Ensure compliance with company policies and data protection regulations. Assist Director with PCI certification.
• Bachelor s degree in Business Administration, Management, or related field.
• 5+ years experience in customer service/contact center operations.
• Minimum 2-3 years in a leadership or managerial role.
• Strong knowledge of contact center KPIs and workforce management.
• Fluency in Thai (both spoken and written).
• Skills & Competencies.
• Strong leadership and people management skills.
• Excellent communication and conflict-resolution abilities.
• Analytical and problem-solving mindset.
• Experience with CRM and contact center systems.
• Ability to work in a fast-paced, performance-driven environment.
• Customer-centric approach.
• Preferred Qualifications.
• Experience managing multi-channel or omnichannel contact centers.
• Knowledge of quality assurance frameworks.
• Experience with workforce management tools and reporting dashboards.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Personal networks, English

ประเภทงาน:

งานประจำ

• Recruitment and Hiring: Developing job descriptions, posting openings, screening candidates, conducting interviews, and negotiating offers.
• Employee Development and Training: Identifying training needs, creating programs, and measuring effectiveness to enhance skills, engagement, and retention.
• Performance Management: Conducting evaluations using frameworks like SMART goals, providing feedback, and supporting career growth.
• Employee Relations: Resolving disputes, managing grievances, and fostering a positive workplace culture.
• Compensation and Benefits: Overseeing payroll, benefits administration, and ensuring competitive and fair compensation structures.
• Compliance and Legal Matters: Ensuring adherence to labor laws, employment regulations, and company policies.
• Bachelor s or Master s degree in Human Resources, Business Administration, or a related field; HR certification is a plus.
• Minimum of 5 years of experience in HR management, preferably in a fast-paced, growing consumer products company.
• Strong knowledge of HR practices, labor laws, and regulations.
• Strong leadership skills and sense of responsibility and ownership.
• Excellent interpersonal, communication, and conflict resolution skills.
• Ability to multitask and manage multiple priorities in a dynamic environment.
• Strong organizational and time-management skills.
• Quick learner with a strong intellectual curiosity and a can-do attitude.
• Excellent analytical skills.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Employer Branding, Branding, Graphic Design

ประเภทงาน:

งานประจำ

• Lead and coordinate engagement activities.
• Design and produce creative materials for the People Group Communication.
• Manage and oversee the People Group communication channels.
• Employer Branding (30%)Develop and curate employer branding content for LinkedIn, specifically tailored for Samsung Thailand.
• Learning & Development (20%)Oversee the comprehensive orientation process, encompassing buddy programs for new employees.
• Document learning hours for both onsite and online training sessions within the system.
• Submit required documentation to the Department of Skill Development.
• Skills and QualificationsExperience in human resources, internal communications, or a related field.
• 3-5 years of working experiences.
• Background in graphic design or visual arts.