เงื่อนไขการค้นหา

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

XML, Spanish, English

ประเภทงาน:

งานประจำ

• São Paulo 7:00 AM - 4:00 PM.
• Mexico City 4:00 AM - 1:00 PM.
• Buenos Aires 7:00 AM - 4:00 PM.
• Bogotá 5:00 AM - 2:00 PM.
• Lima 5:00 AM - 2:00 PM.
• Santiago 6:00 AM - 3:00 PM.
• Monterrey 4:00 AM - 1:00 PM.
• Caracas 6:00 AM - 3:00 PM.
• Respond to customer inquiries via chat, email, and phone in a timely and professional manner.
• Owning customer issues and requests from initial report to resolution, collaborating cross-functionally to address each request, and communicating with customers regularly regarding incidents or requests status.
• Work closely with product or engineering teams to escalate and resolve issues, providing detailed feedback and insights.
• Provide clear and concise updates to customers regarding the status of their issues, ensuring they are kept informed throughout the resolution process.
• Log and track all support requests in the CRM and ticketing system, ensuring accurate and detailed documentation of issues and resolutions.
• Act as a liaison between customers and product teams to provide feedback on product features, usability, and potential areas for improvement.
• Provide after-hours and on-call support as needed through live chat or impromptu live support requests.
• Handling customers with a consummately professional attitude.
• Other tasks assigned by the CEO and Management.
• Required Skills and Experience.
• 2+ years of related Customer Support experience.
• Spanish and English Speaking - Must.
• Excellent written and verbal English communication skills, with the ability to explain technical issues to both technical and non-technical audiences.
• Understanding of common operating systems (Windows, MacOS) and Software applications.
• Basic troubleshooting knowledge about issues related to bugs, web applications, databases, APIs, simple scripts, XML feeds and others is preferred.
• Familiarity with ticketing platforms - experience with support ticketing systems such as Jira, ServiceNow, Zendesk or similar.
• Able and comfortable working in the time allocation.
• Proven leadership skills in both independent and team environments.
• High energy levels, a high degree of integrity, self-motivation, positive attitude, proactive approach to work, and confidence.
• Demonstrated success in a B2B sales environment.
• A degree in Computer Science, Information Technology, or a related field is a plus. Relevant certifications (e.g., ITIL, AWS, etc.) are also a plus.
• Working with Manatal.
• This role is based at our Bangkok office in the heart of the city center.
• As a team of diverse cultures and nationalities, English language proficiency is required.
• We enjoy collaborating in person and the team is working on-site.
• Why you'll enjoy working with Manatal.
• Well-funded start-up backed by Surge & Sequoia.
• Be part of one of the fastest-growing B2B SaaS start-ups in the region.
• You will be collaborating with talented individuals in the industry.
• Join a lively and highly international team.
• Indulge in a challenging and innovative working culture.
• Attractive medical healthcare plan.
• Personal development allowance.
• 2 weeks of work from anywhere per year.
• Regular fun team-building activities.
• Company trip.
• Apply on our Careers Page.
• If you are a fit for this role and are excited to join Manatal, please follow this link to apply: https://www.careers-page.com/manatal/job/L6R95RR5.
• Watch our Demo
• https://www.youtube.com/watch?v=-GG1GqXkAKQ.
• Manatal Hiring.
• At Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.
• We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship or other class protected by applicable law.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Problem Solving, English

ประเภทงาน:

งานประจำ

• Answer incoming calls and provide information to all customer requests at the first call solution (excluding policy cancellation request of direct marketing customers that transfer to retention team for further convincing).
• Carry out assignments and handle problems in accordance with call patterns, instructions, policies, procedures and / or accepted practices to ensure optimum level of Quality.
• Support customers to handle and eliminate day-to-day issues with enquiries.
• 2) Quality ManagementBe responsible for delivery our service offers with excellent service as well as handling the complex or difficult cases.
• Skill sets and the customer satisfaction measured by Bottom Up and Top Down NPS.
• Communicate professionally at all time with customers, other team and other department to ensure consistently effective working relationships.
• Contribute or be involved in Contact Centre process and procedural analysis or projects as and when required.
• 3) Business Acumen and multiple programs / systemsProcess and record new transactions.
• For those with non-call resolution, will escalate the case in the tracking service request - Footprints program to Functional Unit.
• Must HaveBachelor's degree in any fields.
• Minimum 2 years' experience in insurance operations, customer services, call center or other related field.
• Nice to HaveInsurance product knowledge.
• Customer service managerial skill.
• Problem solving decision making.
• Collaboration Data protection are required.
• Able to communicate in English is plu.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Business Statistics / Analysis, Management, Thai, English

ประเภทงาน:

งานประจำ

• Communication Bridge: Translate and facilitate communication between the English-speaking Plant Manager and Thai employees/suppliers.
• Production Support: Assist in monitoring production schedules, particularly for CNC turning milling, and assembly lines.
• Quality & Documentation: Support Quality Management activities and handle industrial licensing, export documentation (e.g., Form CO), and supplier response reports.
• Operations Coordination: Assist in local procurement, logistics coordination, and administrative tasks related to factory licenses (e.g., Health Hazardous Business License).
• Direct Hire (No Fees!).
• Modern Culture: Dynamic & Inclusive team.
• Work-Life Balance: 1 Day Work-From-Home per week.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Budgeting, Purchasing, Problem Solving

ประเภทงาน:

งานประจำ

• Co-ordinate to IT for releasing telephone signal.
• Adjust and solve problem of telephone equipment and wire connected.
• Telephone conference usage.
• 2) CISCO VC System and Meeting roomsSolve problem of VC CISCO.
• Coordinate with vendors for repair and maintenance.
• 3) SMS Gateway/Application/Web based: TRUE Move / Digital Marketing CenterCoordinate to vendor for price and agreement.
• Create user such as UI, Claims, POS, Medical, MKT etc.
• Receive SMS requested form: 1 way / 2 ways SMS.
• Send out as request and inform status to user.
• Create SMS status report and send to user via email.
• Monitor and solve the problem.
• Monthly expenses report to user via email.
• 4) Billing Telephone Fax SystemCreate group department of each cost center to be easy for making the report and allocate expense.
• Create report and retrieve report both call in and out to user and call center 1373.
• 5) Air Card/ Mobile PhoneReceive the request from department in managing air card and mobile phone, based on the policy.
• Coordinate with the external parties (e.g. TRUE, Dtac, AIS) to provide air card and mobile phone with package.
• Distribute air card to employees.
• 6) Service Maintenance/ repair of Office facilities equipmentReceive the request for maintenance of Xerox machine, thermal binding machine, signet company machine, facsimile, LCD projector, AV System, Locker.
• Perform primary investigation and fix machines.
• Coordinate with vendors.
• Prepare document and request for budgeting.
• 7) Access Control CCTV SystemAccess Control.
• Receive the request from departments or HR to add/ update/ cancel the authorization to access the company.
• Maintain the authorization to access the company in the system.
• Provide the reports regarding to access information, based on the request.
• Coordinate with vendors for fixation of access control system and plan for PM activity.
• CCTV.
• Prepare and perform purchasing process for CCTV setup.
• Coordinate with vendor to setup and repair CCTV and plan for PM activity.
• Monitor the problem/ issues of CCTV.
• Check and open the historical record for department based on the request.
• 8) General ServicesDaily floor survey on cleanliness, tidiness and readiness of their floor such as meeting room services, toilet, photocopier etc.
• Then submit weekly survey report to Manager every Monday.
• 9) Facility Management services request formCoaching others to complete job properly for a high quality of services under manager supervisor.
• After job completion, remind user to close jobs after job completion (NPS score will be given by users or else jobs cannot be closed).
• 10) AV systemSetup/test mini stadium system for major event activity as request and standby.
• Coordinate with vendors for plan PM activity.
• 11) Locker managementUpdate user list.
• Add/remove/set PIN password for user.
• Change battery and repair.
• Must HaveBachelor 'sdegree in any fields.
• At least 2 years in general affairs or administrative including maintenance function, service operations related function incl. administrative tasks, facility management or any related areas.
• Knowledge of supervisory principles, facilities maintenance, and relevant local laws, rules and regulations.
• Nice to HaveHigh customer and service orientation as well as a smart approach towards various stakeholders.
• Communication skills with goodEnglish.
• Customer orientation, Time management and problem solving.
• Computer skills i.e. MS Office, Outlook, Excel and Word is required.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• จัดทำเอกสารสนับสนุนฝ่ายขาย เช่น ใบเสนอราคา ใบสั่งขาย SO, ใบเบิกสินค้า, เตรียมเอกสารที่ใช้ในการประกวดราคา E-bidding, หนังสือค้ำประกัน, รายงาน ฯลฯ
• ตรวจสอบและตรวจรับสินค้า ติดตามใบสั่งซื้อ, สัญญาซื้อขาย, ใบสั่งจ้าง, การประสานงานส่งวัสดุอุปกรณ์ต่างๆ
• Support Sales งานอื่นๆ ตามที่ได้รับมอบหมาย
• ปฎิบัติงานจันทร์-เสาร์ เวลา 08.00-17.00 น.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Manage schedules, appointments for the director.
• Coordinate communications including emails, phone calls, and messaging.
• Assist with administrative and personal tasks for the director.
• Prepare reports, documents, presentations, and meeting notes.
• Coordinate with suppliers, contractors, clients, and external partners.
• Support project coordination and follow-up on ongoing tasks.
• Handle confidential information professionally and discreetly.
• Assist with social media coordination and basic content management when required.
• Organize files, records, invoices, and company documents.
• Run occasional errands and assist with ad-hoc duties as assigned.
• Bachelor s degree in any field.
• 0-2 years of relevant work experience preferred.
• Previous experience as a Personal Assistant, Executive Assistant, or Administrative Coordinator is an advantage.
• Strong organizational and multitasking skills.
• Excellent communication skills in English (spoken and written) TOEIC minimum 550.
• Proficient in Microsoft Office, Google Workspace, and basic digital tools.
• Ability to work independently and solve problems proactively.
• Professional, reliable, and detail-oriented personality.
• Strong time-management and coordination skills.
• Comfortable working with international clients and teams.
• Social media or content coordination experience is a plus.
• Preferred Skills.
• Experience in construction, real estate, or property renovation industries is a plus.
• Familiarity with scheduling tools and project coordination.
• Ability to prioritize tasks under pressure.
• Flexible and adaptable mindset.
• Working Details.
• Location: Bangkok, Thailand.
• Work-from-home based, full-time position with flexible working hours.
• Competitive salary based on experience.
• Opportunity to travel to London and work with an international construction and renovation company.
• How to Apply.
• Please submit your CV/resume along with a recent photo and a brief introduction about yourself at [email protected].
• Shortlisted candidates will be contacted for an interview.

ประสบการณ์:

2 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Provide day-to-day customer experience support across multiple channels (e.g. call center, email, chat, digital platforms).
• Handle and resolve customer issues, inquiries, and complaints in a timely and professional manner.
• Analyze customer feedback, tickets, and service data to identify recurring issues and improvement opportunities.
• Coordinate with internal teams (IT, Operations, Product, Marketing) to support issue resolution and service enhancements.
• Support CX process documentation, service workflows, and standard operating procedures (SOPs).
• Assist in monitoring service performance against SLAs, KPIs, and CX metrics (e.g. CSAT, NPS).
• Prepare reports and insights for stakeholders on customer experience trends.
• Support CX initiatives, pilots, and improvement projects as assigned.
• Bachelor s degree in Business, Marketing, Communications, IT, or related fields.
• 2-5 years of experience in customer support, service operations, or CX-related roles.
• Strong communication and problem-solving skills.
• Experience working with CRM, ticketing, or customer support systems.
• Ability to work in a fast-paced, client-facing environment.
• Good analytical skills with attention to detail.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It s yours to build.
• EY | Shape the future with confidence EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Microsoft Office, Excel, YouTube, English

ประเภทงาน:

งานประจำ

• Manage calendars and schedules for executives, ensuring efficient time management.
• Coordinate and prepare for meetings, including agendas, materials, and follow-ups.
• Arrange travel logistics, including visas, flights, hotels, transportation, and meals.
• Prepare and submit accurate and timely expense reports.
• Draft, format, and proofread internal and external communications, such as memos, emails, presentations, and reports.
• Act as a liaison between executives, managers, employees, and external partners, prioritizing and redirecting matters promptly as needed.
• Keep senior managers informed of time-sensitive and priority issues, ensuring appropriate follow-up.
• Prepare weekly, monthly, or quarterly reports as required.
• Handle personnel-related tasks, including TH visa processing, 90-day reports, and tax returns.
• Organize and lead team communications to ensure alignment and transparency.
• Plan and execute team-building activities, offsite events, and celebrations to foster engagement and collaboration.
• Support initiatives that promote a positive and inclusive work environment.
• Partnering with people team functions to deliver programs at scale.
• Collaborate with leadership to identify opportunities and drive initiatives that enhance employee experience and engagement.
• Work closely with the EA team to align executive schedules and priorities.
• Support cross-department meetings, events, and projects, ensuring smooth communication across teams and locations while considering global calendars and time zones (e.g., Tech-Product events at Agoda s Singapore office).
• Serve as the point of contact for Agoda s Tech department, managing internal and external stakeholders to streamline workflows and priorities.
• At least 6 years of experience in a similar role, providing executive-level administrative support in a fast-paced environment.
• Candidates must hold Thai nationality.
• Experience supporting Tech Executives (highly desirable).
• Familiarity with IT operations and a tech-driven work environment.
• Proven ability to support multiple leaders simultaneously.
• Strong calendar management skills, with the ability to prioritize, troubleshoot, and make scheduling decisions independently (experience with Outlook preferred).
• Excellent verbal and written communication skills in both English and Thai; proficiency in additional languages is a plus.
• Highly organized with exceptional time management skills and the ability to work autonomously.
• High level of discretion and the ability to handle sensitive information with confidentiality.
• Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
• Confident communicator with the ability to build relationships and interact comfortably with senior stakeholders.
• Strong writing, editing, and proofreading skills.
• Resourceful problem-solver with a proactive mindset and sense of urgency.
• Highly flexible with ability to work with other EAs, different teams across the company, and sister companies to achieve the desired outcomes.
• Experience in planning and executing team events or engagement activities is a strong advantage.
• Bachelor s degree in HR, Business, or a related field is preferred.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Express, Assurance, Compliance

ประเภทงาน:

งานประจำ

• Manage Customer Service Team Oversee the day-to-day operations of the customer service team, ensuring optimal performance and achievement of KPIs such as response time, resolution time, and customer satisfaction (CSAT).
• Process Optimization Continuously evaluate and optimize customer service processes and workflows to improve efficiency, reduce costs, and enhance the customer experience.
• Monitor and Analyze Performance Metrics Track key performance indicators (KPIs), inc ...
• Develop and Implement Training Programs Create and implement training programs for customer service agents, ensuring they are knowledgeable about products, services, and best practices in customer support.
• Handle Escalations and Complex Cases Act as the point of escalation for complex customer issues, ensuring timely and effective resolutions while maintaining a high level of customer satisfaction.
• Collaborate with Cross-Functional Teams Work closely with product, IT, and sales teams to address customer needs, enhance service offerings, and resolve systemic issues affecting service quality.
• Maintain Quality Assurance Oversee the implementation of quality assurance (QA) processes, monitoring customer interactions to ensure compliance with company standards and continuous improvement.
• Requirements Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant certifications or advanced degrees are a plus.
• At least 1-2 years of experience in customer service or operations management, with a proven track record of leading and improving customer service teams.
• Strong leadership and team management skills with the ability to motivate, mentor, and develop customer service agents.
• Ability to analyze service data, performance metrics, and customer feedback to drive operational improvements.
• Strong verbal and written communication skills, capable of interacting with various internal stakeholders and handling customer escalations effectively.
• Ability to think critically, troubleshoot complex issues, and implement solutions in high-pressure environments.
• A deep commitment to delivering high-quality service and an understanding of customer needs, ensuring a positive customer experience.
• Ability to manage multiple tasks, prioritize workload effectively, and ensure deadlines and objectives are met consistently.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Problem Solving, Excel, English

ประเภทงาน:

งานประจำ

• Customer Services.
• Answer incoming calls and provide information to all customer requests at the first call solution (excluding policy cancellation request of direct marketing customers that transfer to retention team for further convincing).
• Carry out assignments and handle problems in accordance with call patterns, instructions, policies, procedures and / or accepted practices to ensure optimum level of Quality.
• Support customers to handle and eliminate day-to-day issues with enquiries.
• Quality Management.
• Be responsible for delivery our service offers with excellent service as well as handling the complex or difficult cases.
• Skill sets and the customer satisfaction measured by Bottom Up and Top Down NPS.
• Communicate professionally at all time with customers, other team and other department to ensure consistently effective working relationships.
• Contribute or be involved in Contact Centre process and procedural analysis or projects as and when required.Provide the after-sale service and handle customer complaints and provide solutions in order to meet customer's satisfaction which determine potential business opportunities to achieve targeted growth.
• Handle difficult special calls and solve other issues escalated by agents follow up with various departments on problem solving or information sharing if needed.
• Ensure performance and take timely action to drive the continuous customer service satisfaction improvement.
• Incoming cases and calls monitoring and job assignment including calls and email.
• Must HaveBachelor's degree in any fields.
• At least 2 years in customer service, call centre experience from health and general insurance.
• Good communications skills both written and spoken Thai and English.
• Excellent customer service mind and Self-motivated.
• Nice to HaveGood Influencing, negotiating, presentation and motivation skills.
• The Knowledge of insurance operations and processes will be the advantage.
• Good computer knowledge and skills including Microsoft word/ excel, and database management.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Compliance, Finance, Microsoft Office

ประเภทงาน:

งานประจำ

• Support day-to-day operational activities related to Recovery, Compliance, Finance, or other assigned functions.
• Assist in monitoring operational processes to ensure accuracy, efficiency, and compliance with internal procedures.
• Support preparation and follow-up of operational tasks as assigned by supervisors.
• Administration & Documentation.
• Prepare, organize, and maintain administrative documents and records in an accurate and systematic manner.
• Ensure completeness and correctness of documentation for internal control and audit purposes.
• Support audit activities by preparing required documents and information.
• Reporting & Data Support.
• Prepare operational and administrative reports for management and related teams.
• Compile, verify, and maintain data to support analysis and operational decision-making.
• Assist in tracking key operational information and performance indicators.
• Coordination & Support.
• Coordinate with internal teams and relevant stakeholders to ensure smooth workflow and task completion.
• Provide administrative and operational support to assigned teams or projects.
• Perform other duties as assigned to support team and organizational objectives.
• Bachelor s degree in Business Administration, Management, Finance, or related fields.
• 0-3 years of experience in administrative, operations support, or related roles.
• Basic understanding of operational processes or back-office functions.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Good coordination, communication, and organizational skills.
• Detail-oriented, responsible, and able to handle multiple tasks effectively.
• Preferred Qualifications.
• Experience in banking, financial institutions, AMC, or related businesses.
• Familiarity with documentation management systems (DMS) or workflow systems.
• Strong Excel skills, including Pivot Tables and Lookups.
• Ability to analyze data and support process improvement initiatives.
• We're committed to bringing passion and customer focus to the business.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Finance, Thai

ประเภทงาน:

งานประจำ

• ( สเต็ปแรก ) Admin รับทราบ: การดูแลใส่ใจผลประโยชน์ของบริษัท และลูกค้า เป็นสำคัญ.
• Admin ต้องละเอียดรอบคอบ เพราะงานเอกสารจำเป็นต้องใช้แม่นยำ และไม่มีข้อผิดพลาด.
• Admin จัดการงานเอกสารและระบบจัดเก็บ พิมพ์และจัดเตรียมเอกสาร อย่างเป็นระเบียบ.
• (เพราะคุณคือคนเราเลือกมาให้ดูแลความเรียบร้อยหลังบ้าน โดยเฉพาะฉะนั้นคุณคือคนที่เราเลืกแล้วว่าบางครั้งต้องช่วย Support ทีม ).
• ความสง่าของAdmin คือมีทักษะการใช้งานคอมพิวเตอร์ สามารถใช้โปรแกรม Microsoft Office, โปรแกรมประชุมออนไลน์, โปรแกรมประยุกต์ได้ดี (โดยเฉพาะการทะเลาะกับAI).
• ( สเต็ป 2 ) สิ่งที่จะได้รับ.
• ค่าตัว (เงินเดือน หลังไมค์ตามที่ตกลง) ขอแค่เดินมาคุยงาน สเต็ปแรก ก่อน.
• เรื่องโบนัส ( งานดี-งานเด่น ) ก็เปิดกระเป๋ารับทรัพย์ได้เลย.
• ประกันสังคม (ตามสิทธิ เรื่องรพ.ได้ตามสะดวก).
• Outing Trip ปีละ 1-2 ครั้ง.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Service-Minded

ประเภทงาน:

งานประจำ

• เข้าร่วมและทำงานอย่างใกล้ชิดกับทีมงานเพื่อนำเสนองาน และรวบรวม Presentation เพื่อนำเสนอลูกค้า
• มีความรู้สึกในการเป็นเจ้าของงานที่คุณได้รับมอบหมาย และเป็นศูนย์กลางในการติดต่อระหว่างบริษัทกับลูกค้า
• ประชุมและประสานงานกับลูกค้าเพื่อหารือและระบุวัตถุประสงค์ความต้องการของลูกค้า ตรวจสอบให้แน่ใจว่างานที่นำเสนอตรงกับบรีฟ และสามารถทำได้ภายในกรอบเวลาและงบประมาณ
• ทำงานร่วมกับ Planner เพื่อจัดทำแคมเปญที่ตรงตามบรีฟและงบประมาณของลูกค้า และดำเนินการตามกลยุทธ์ทางการตลาด
• เตรียมข้อมูลและสรุปบรีฟให้เพื่อนร่วมงานทราบ ได้แก่ ทีมกลยุทธ์ ทีมสร้างสรรค์ และทีมผลิต ทีมสื่อออนไลน์ และทีมโซเชียลมีเดีย และบุคคลภายนอกทั้งหมด
• สร้างและรักษาความสัมพันธ์อันดีกับลูกค้า
• วาง Project Timeline และติดตามงานให้ได้ตามแผนงานที่วางไว้
• มีอำนาจในการตัดสินใจพิจารณางานของทีมในการขายงานลูกค้า
• จัดทำใบ Purchasing Estimate (PE) นำเสนอลูกค้า และประสานงานลูกค้าในการเรียกเก็บเงิน
• จัดทำ Report ส่งให้ลูกค้าหลังจบงาน
• บริหารงานและดูแลผู้ใต้บังคับบัญชาให้สามารถทำงานได้เป็นอย่างดี
• บริหารลูกค้าและนำเสนอแนวทางให้บริษัทมีงานอย่างสม่ำเสมอ
• รักษาฐานลูกค้าเก่า และดูแลลูกค้าใหม่ให้มีความสัมพันธ์ที่ยั่งยืน.
• อายุ 28 ปีขึ้นไป ป.ตรีขั้นต่ำ
• มีประสบการณ์เป็น AE ใน Event Organizer อย่างน้อย 5 ปีขึ้นไป
• มีประสบการณ์ในการคุมทีมงาน วางแผน บริหารจัดการคน งานและเวลาอย่างเชี่ยวชาญ
• เข้าใจในธุรกิจอีเว้นต์ พร้อมปรับตัว ยืดหยุ่นเรื่องการเดินทางและเวลาทำงาน
• มีความเป็นนำ ผู้ฟังที่ดี มีมนุษยสัมพันธ์ ทำงานเป็นทีมได้เป็นอย่างดี
• คล่องแคล่ว รับผิดชอบ Professional
• มีทักษะภาษาอังกฤษดีจะพิจารณาเป็นพิเศษ
• มีความเป็น Project owner ของงาน และ Team Leader
• สร้างความสัมพันธ์อันดี และการสื่อสารที่ดีกับลูกค้า.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Contracts, Compliance, Data Entry, English

ประเภทงาน:

งานประจำ

• Process and manage cloud orders.
• Maintain and update order records, contracts and so on.
• Monitor order status, resolve issues, and ensure timely delivery/activation.
• Work closely with vendors to handle order processing and account provisioning.
• Assist in reporting, tracking sales performance, and operational metrics.
• Support the sales team on order-related inquiries, pricing, and documentation.
• Coordinate with internal teams.
• Ensure compliance with company processes.
• 1-3 years of experience in operations, sales support, and order processing.
• Experience in IT/Cloud/Software business is a plus.
• Detail-oriented with strong accuracy in data entry and documentation.
• Able to work with multiple stakeholders and manage tasks under deadlines.
• Familiarity with Microsoft Excel.
• Basic understanding of cloud products (Microsoft 365/Azure) is preferred.
• Be able to communicate in English.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Project Management, English

ประเภทงาน:

งานประจำ

• Former Ivy League and Top 20 admissions officers to rigorously review and refine applications.
• Professors and PhD teaching fellows from leading universities to guide students through original, independent research with pathways to selective peer-reviewed publication or conference presentation.
• Past ISEF winners and judges who coach students to compete for state, national, and international science fair awards.
• Capstone project mentors who help students design and scale leadership initiatives with real-world impact, measurable outcomes, and credible external validation.
• We re backed by leading VC firms, including Tiger Global, Heal Partners, IceHouse Ventures, and Movac, and recently closed a USD $40M Series D funding round at a USD $640M valuation. We now operate across 21 markets worldwide, including the US, Canada, UK, Singapore, Japan, Hong Kong, Australia, and New Zealand.
• What are the main responsibilities for this role?.
• Coordinate, engage and facilitate the student s journey with Crimson to help them achieve their goals (this crux of the service will be provided by Crimson s world-class Strategists, Tutors and Mentors who contribute to a personalized student roadmap).
• You will be the main point of contact for students and parents, and be the link between them and the wider Crimson team.
• Advise the team on possible value add solutions to support the student.
• Provide the global team insights into local cultural nuances and demands.
• Keep up to date on student s progress, and report back to the team regularly.
• Proactively manage and foresee issues by resolving complaints or escalations in a timely manner.
• What we are looking for?.
• 1-2 years experience in customer service, project management, account management or transferable role.
• Ability to build strong customer relationships with families through excellent customer service, high cultural awareness and adaptability.
• High level of resilience and ability to thrive in a fast-paced startup environment.
• Strong problem-solving skills, with the ability to manage a range of internal and external stakeholders.
• Outstanding organizational skills, with excellent written and verbal communication skills.
• Collaborative, with an openness to give and receive feedback.
• Why work for Crimson?.
• Rapidly growing start up, with a flexible working environment where you will be empowered to structure how you work.
• Limitless development and exposure - our internal promotions/role changes made up 33% of all recruitment last year.
• Radical Candor is a feedback approach we live by.
• We re a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely!.
• If you're passionate about growing in a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!.
• Please keep an eye on your spam / junk email folder for correspondence from Team Tailor.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

XML, English

ประเภทงาน:

งานประจำ

• Respond to customer inquiries via chat, email, and phone in a timely and professional manner.
• Owning customer issues and requests from initial report to resolution, collaborating cross-functionally to address each request, and communicating with customers regularly regarding incidents or requests status.
• Work closely with product or engineering teams to escalate and resolve issues, providing detailed feedback and insights.
• Provide clear and concise updates to customers regarding the status of their issues, ensuring they are kept informed throughout the resolution process.
• Log and track all support requests in the CRM and ticketing system, ensuring accurate and detailed documentation of issues and resolutions.
• Act as a liaison between customers and product teams to provide feedback on product features, usability, and potential areas for improvement.
• Provide after-hours and on-call support as needed through live chat or impromptu live support requests.
• Handling customers with a consummately professional attitude.
• Other tasks assigned by the CEO and Management.
• Required Skills and Experience.
• 1+ years of related Customer Support experience.
• Spanish Speaking - Must.
• Excellent written and verbal English communication skills, with the ability to explain technical issues to both technical and non-technical audiences.
• Understanding of common operating systems (Windows, MacOS) and Software applications.
• Basic troubleshooting knowledge about issues related to bugs, web applications, databases, APIs, simple scripts, XML feeds and others is preferred.
• Familiarity with ticketing platforms - experience with support ticketing systems such as Jira, ServiceNow, Zendesk or similar.
• Able and comfortable working in the time allocation.
• Proven leadership skills in both independent and team environments.
• High energy levels, a high degree of integrity, self-motivation, positive attitude, proactive approach to work, and confidence.
• Demonstrated success in a B2B sales environment.
• A degree in Computer Science, Information Technology, or a related field is a plus. Relevant certifications (e.g., ITIL, AWS, etc.) are also a plus.
• Working with Manatal.
• This role is based at our Bangkok office in the heart of the city center.
• As a team of diverse cultures and nationalities, English language proficiency is required.
• We enjoy collaborating in person and the team is working on-site.
• Why you'll enjoy working with Manatal.
• Well-funded start-up backed by Surge & Sequoia.
• Be part of one of the fastest-growing B2B SaaS start-ups in the region.
• You will be collaborating with talented individuals in the industry.
• Join a lively and highly international team.
• Indulge in a challenging and innovative working culture.
• Attractive medical healthcare plan.
• Personal development allowance.
• 2 weeks of work from anywhere per year.
• Regular fun team-building activities.
• Company trip.
• Apply on our Careers Page.
• If you are a fit for this role and are excited to join Manatal, please follow this link to apply: https://careers.manatal.com/.
• Watch our Demo
• https://www.youtube.com/watch?v=-GG1GqXkAKQ.
• Manatal Hiring.
• At Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.
• We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship or other class protected by applicable law.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Problem Solving, Quantitative Analysis, Research, English

ประเภทงาน:

งานประจำ

• Bachelor Degree preferred.
• Proficiency in English (spoken and written).
• Significant experience in a complex fast paced environment.
• Minimum 1 year of prior relevant people management experience.
• Knowledge of basic KPIs (Shrinkage, Productivity, CSAT).
• Ability to work across shifts and also support the team training and quality.
• Strategic thinker with strong analytical and creative problem-solving skills.
• Excellent written and verbal communication skills.
• Passion for ensuring an excellent user experience.
• Responsibilities:Provide mentorship, guidance and career development to members of your team.
• Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results.
• Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions.

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• บริหารจัดการทีมแม่บ้าน วางแผนทำความสะอาด.
• ตรวจสอบมาตรฐานความเรียบร้อยและความสะอาดของพื้นที่ ให้เป็นไปตามมาตรฐานที่กำหนด.
• แก้ไขปัญหาเฉพาะหน้า ประสานงานกับแผนกอื่น.
• ควบคุมการเบิกจ่ายอุปกรณ์ทำความสะอาด.
• ตรวจงานอื่นๆที่เกี่ยวข้อง.
• วุฒิปวส หรือ วุฒิปริญญาตรีทุกสาขา.
• อายุ 25-55.
• ผู้หญิง.
• ทำงาน 6 วันต่อสัปดาห์ (12 ชม.).
• กองทุนประกันสังคม.
• กองทุนทดแทน.
• ประกันชีวิตกลุ่ม.
• วันหยุดพักร้อนประจำปี.
• วันนักขัตฤกษ์จ่าย2แรง.
• ติดต่อบริษัท.
• แผนกสรรหา 0613910044.
• ติดต่อสายตรวจผู้ดูแลหน่วยงาน 0922759977.
• ไอดีไลน์แผนกสรรหา 0613910044.
• [email protected].

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Finance, English

ประเภทงาน:

งานประจำ

• MAPP stands for My Anti corruption Policy and Procedures. It is Pfizer s internal governance process to ensure all commercial activities meet global ethical and compliance standards.
• Partner with Marketing teams to determine MAPP requirements for commercial activities, promotions, and events.
• Coordinate with cross functional stakeholders to collect, review, and quality check required documents and business rationales.
• Initiate and manage MAPP submissions through internal workflow systems.
• Actively follow up with stakeholders and approvers to ensure timely and complete approvals.
• Ensure submissions align with compliance guidelines and internal SOPs.
• Maintain accurate documentation, records, and audit ready files.
• Liaise with Finance, Compliance, MAPP Shared Services (China), Business Technology, and Cvent teams to support activity execution.
• MEET Coordination (Event & Meeting Management).
• MEET covers the operational and administrative management of meetings and events, ensuring they are properly set up, executed, and closed in a compliant manner.
• Support planning and organization of meetings and events in collaboration with Marketing, Medical, CFC, and Commercial Activation teams.
• Manage essential event administration including licenses, documentation, purchase orders, liquidation, PR submissions, and Cvent setup.
• Coordinate with vendors, suppliers, and internal teams on logistics, reservations, and participant arrangements when required.
• Support post event reconciliation and documentation to ensure proper closure.
• Compliance & Risk Management.
• Ensure all assigned activities fully comply with company policies, SOPs, and local regulatory requirements.
• Review and enter event related documents into online approval systems with high attention to accuracy and completeness.
• Collaborate closely with compliance teams to ensure timely, accurate, and transparent approvals.
• Operational Support & Ownership.
• Manage multiple tasks and timelines simultaneously, particularly during peak marketing and event seasons.
• Demonstrate strong ownership in tracking progress, identifying risks, and driving tasks to completion.
• Support additional projects or ad hoc assignments as required by management.
• Bachelor s degree in Business Administration, Marketing, Communications, or related fields.
• 3 to 5 years of experience in administrative, coordination, event support, or commercial operations roles.
• Hands on experience supporting events, workshops, meetings, or marketing activities.
• Experience working with structured processes, internal systems, or approval workflows.
• Language Skills: Excellent English communication skills are essential, as this role works closely with international teams on email communication, documentation, and global policy interpretation.
• Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
• Administrative

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Finance, Problem Solving, ERP, English, French

ประเภทงาน:

งานประจำ

• Provide administrative support in the preparation of programme work plans, budgets, and proposals on programme implementation arrangements;.
• Provide technical guidance to the CO/MCOs and executing agencies on routine delivery and reporting of programme supported activities and finances;.
• Prepare information for the audit of programmes/ projects and support implementation of audit recommendations;.
• Review programme data from programmes/ projects for the MCO/CO/RO website; and.
• Identify sources and gather and compile data and information for the preparation of documents, guidelines, speeches and position papers.
• Provide administrative support to the financial management of the Programme Unit:Create projects in Quantum system, prepare budget revisions, revise project awards and status; and determine unutilized funds and the operational and financial close of a project;.
• Provide administrative support in monitoring budget preparation and the finances of programmes/projects; including the finalization of FACE forms;.
• Review financial reports; prepare non-PO vouchers for development projects;.
• Process payment for consultants;.
• Maintain internal expenditures control system;.
• Create requisitions in Quantum system for development projects; register good receipts in Quantum system; and.
• Assist in the preparation and follow up of cost-recovery bills in Quantum system.
• Provide administrative support to the Programme Unit:Undertake all logistical, administrative and financial arrangements for organization for meetings, workshops, events, and missions;.
• Make travel arrangements for the Programme Team, including travel requisitions and claims;.
• Prepare public information materials and briefing packets;.
• Assemble briefing materials and prepare powerpoint and other presentations; and.
• Provide guidance and training to Programme Assistants as needed.
• Provide administrative support to Resource Mobilization:Prepare cost-sharing and other agreements; follow up on contributions within the RO resource mobilization efforts; and.
• Organize, compile and process information from donors, RO, and programme team, as inputs to various databases and documents.
• Facilitate knowledge building and knowledge sharing:Provide administrative support synthesis of lessons learnt and best practices related to programme management and finance; and.
• Provide administrative support to the organization of training for the office personnel and partners on programme and operations related issues.
• The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
• Supervisory/Managerial Responsibilities: No supervisory responsibilities
• Integrity;.
• Professionalism;.
• Respect for Diversity.
• Awareness and Sensitivity Regarding Gender Issues;.
• Creative Problem Solving;.
• Effective Communication;.
• Inclusive Collaboration;.
• Stakeholder Engagement;.
• Leading by Example.
• Good knowledge of programme management.
• Ability to administer and execute administrative processes and transactions.
• Ability to create, edit and present information in clear and presentable formats, including Excell files etc.
• Ability to manage data, documents, correspondence and reports information and workflow.
• Strong financial and budgeting skills.
• Strong IT skills.
• Education and Certification:Completion of secondary education is required.
• Bachelor s degree in business or public administration is desirable.
• Experience:At least 6 years of progressively responsible experience in administration or programme management/support is required.
• Experience in working in a computer environment using multiple office software packages is required.
• Experience in supporting a team is required.
• Experience in the use of a modern web-based ERP System, preferably Oracle Cloud, is desirable.
• Languages:Fluency in English is required.
• Fluency in Thai is required.
• Knowledge of another official UN language is desirable (French, Arabic, Chinese, Russian or Spanish).
• In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. The creation of UN Women came about as part of the UN reform agenda, bringing together resources and mandates for greater impact. It merges and builds on the important work of four previously distinct parts of the UN system (DAW, OSAGI, INSTRAW and UNIFEM), which focused exclusively on gender equality and women's empowerment.
• At UN Women, we are committed to creating a diverse and inclusive environment of mutual respect. UN Women recruits, employs, trains, compensates, and promotes regardless of race, religion, color, sex, gender identity, sexual orientation, age, ability, national origin, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, integrity and organizational need.
• If you need any reasonable accommodation to support your participation in the recruitment and selection process, please include this information in your application.
• UN Women has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UN Women, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to UN Women s policies and procedures and the standards of conduct expected of UN Women personnel and will therefore undergo rigorous reference and background checks. (Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.).
• Note: Applicants must ensure that all sections of the application form, including the sections on education and employment history, are completed. If all sections are not completed the application may be disqualified from the recruitment and selection process.