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ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Quality Assurance, Risk Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Perform client Know Your Client (KYC) reviews, ensuring that they meet the quality and productivity standards expected of them based on the requirements of the Centre of Excellence.
- Analysts play a crucial role in delivering our engagements on time and to the quality standards expected by the Firm and regulators.
- Achieve high quality and productivity and perform stretch roles suited to their career pathway.
- Proactively manage your own work allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role.
- Update metrics trackers accurately and in a timely manner including client and relevant work flow systems.
- Proactively build relationships with all team members within PwC including engagement with client teams as well as other risk & quality teams.
- Carry out pre engagement compliance tasks associated with client and project onboarding.
- Communicate effectively and professionally verbally and in writing with a range of key stakeholders.
- Work collaboratively to drive ideas/solutions with peers, Team Leaders and managers which will improve Client and PwC's efficiency process.
- Be able to implement and adapt to new or changing processes quickly.
- What You'll Bring.
- Knowledge of regulatory developments driving the industry and key issues affecting regulated firms.
- Strong knowledge of various company structures.
- Responsibility towards others (training, performance, workload/productivity, development).
- A high level of attention to detail and experience with following strict processes and requirements.
- Experience with quality and/or control testing or audits.
- Experience within the financial services sector.
- One year of experience in KYC, AML, or compliance roles is preferred.
- Bachelor's degree or equivalent in relevant fields such as Risk Management, Finance, Business Administration, or industrial engineer.
- How You'll Make a Difference.
- At PwC Midde East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.
- Why You'll Love Working at PwC.
- At PwC Middle East, you'll find more than just a job - you'll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You'll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here. Discover more about Life at PwC Middle East.
ทักษะ:
Electronics, Automation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
The company, founded in 1988, is one of the leading producers in the world for power and thermal management solutions. Delta is also a major regional player in several product segments including industrial automation, displays, and networking. As an energy-saving solutions provider with core competencies in power electronics and innovative research and development, Delta's business categories include Power Electronics, Automation, and Infrastructure.
ทักษะ:
Business Development
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- There are over 5 billion users using basic applications today such email, notes, tasks that are not AI-native. Our mission is to build a proactive smart assistant for everyday users to bring intelligence to conversations, errands, organising and workflows, with minimal prompting.
- Our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. The system must handle multi-step reasoning, interact with external tools, and remain reliable despite non-deterministic m ...
- About the Role.
- You will work closely with core teams on the highest impact initiatives across engineering, product, hiring, operations, and business development. As the company grows, you'll help solve new challenges, build new capabilities, and drive execution wherever it matters most.
- We're looking for people who learn quickly, think deeply, and enjoy solving difficult problems in a fast-moving environment.
- What You Will Be Doing.
- Drive high-priority initiatives across the business.
- Work with leadership to solve business and product challenges.
- Build new teams, processes, and capabilities as the company grows.
- Lead cross-functional projects from planning through execution.
- Research new markets, products, and business opportunities.
- Improve how we operate by identifying problems and implementing practical solutions.
- Take ownership of projects and deliver meaningful business outcomes.
- What You Will Need.
- Strong problem-solving skills and business judgment.
- Ability to learn quickly and adapt to new challenges.
- Comfortable working across different business functions.
- Strong ownership and execution skills.
- Excellent communication and stakeholder management skills.
- Able to manage multiple priorities in a fast-moving environment.
- Curious, resourceful, and driven to build.
- How We Work.
- The best products in the world are built by small, highly capable teams.
- We operate with high talent density, high ownership and high standards. We value people who can think independently, move quickly and solve problems without waiting for instructions.
- This is a hands-on environment. Everyone is expected to contribute directly to the company's success.
- Interview Process.
- If there appears to be a fit, we will schedule up to 3 interviews.
- Applications are reviewed by members of our leadership and hiring teams. Interviews may be conducted virtually or onsite.
- We value speed, transparency and decisiveness throughout the process.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Quality Assurance, Recruitment, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Flexible on weekends and Public Holiday when team support needed.
- The Contact Center Manager is responsible for overseeing the daily operations of the contact center (Thai, Indonesia, Vietnam markets), ensuring high levels of customer satisfaction, operational efficiency, and team performance. This role manages customer service representatives, drives performance improvements, implements processes, and ensures service quality standards are consistently achieved.
- Operations Management & Human Resources.
- Manage and supervise daily contact center operations (calls, emails, chat channels).
- Ensure service levels, response times, and KPIs are met.
- Develop and implement operational procedures and workflows.
- Monitor call volumes and workforce planning (Roster) to ensure adequate staffing.
- Order and control small assets (PC/monitors) and amenities for the center.
- Coordinate staff recruitment, onboarding and termination with Allegiance as well as welfare benefits contracts.
- Submit Overtime and monthly bonus file to Allegiance.
- Team Leadership.
- Recruit, train, coach, and develop contact center Team Leaders and agents.
- Conduct Monthly and annual performance reviews and provide constructive feedback.
- Foster a positive, motivated, and customer-focused work environment.
- Coordinate animation (monthly events) with Team Leader and Director.
- Handle escalated customer complaints and complex cases.
- Performance & Quality Management.
- Track and analyze performance metrics (AHT, CSAT, CVR, AVERGA) on daily and monthly basis.
- Prepare operational reports and present performance insights to senior management.
- Animate the Quality committee with Coach, Team Leaders and Quality Manager and define improvement initiatives.
- Identify training needs and organize coaching sessions.
- Compliance & Process Improvement.
- Ensure compliance with company policies and data protection regulations. Assist Director with PCI certification.
- Bachelor's degree in Business Administration, Management, or related field.
- 5+ years experience in customer service/contact center operations.
- Minimum 2-3 years in a leadership or managerial role.
- Strong knowledge of contact center KPIs and workforce management.
- Fluency in Thai (both spoken and written).
- Skills & Competencies.
- Strong leadership and people management skills.
- Excellent communication and conflict-resolution abilities.
- Analytical and problem-solving mindset.
- Experience with CRM and contact center systems.
- Ability to work in a fast-paced, performance-driven environment.
- Customer-centric approach.
- Preferred Qualifications.
- Experience managing multi-channel or omnichannel contact centers.
- Knowledge of quality assurance frameworks.
- Experience with workforce management tools and reporting dashboards.
ทักษะ:
Customer Relationship Management (CRM), Project Management, Data Analysis
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop and execute strategic account plans to drive customer retention, growth, and advocacy.
- Proactively engage with customers to understand their business objectives, challenges, and technical requirements.
- Act as a trusted advisor, guiding customers through change management initiatives and product adoption processes.
- Monitor customer health, analyze usage data, and identify opportunities for process improvements and increased value realization.
- Collaborate cross-functionally with sales, product, and technical support teams to address customer needs and resolve complex issues.
- Leverage strong business communication skills to conduct effective presentations, workshops, and business reviews with executive stakeholders.
- Contribute to the ongoing development and refinement of customer success strategies and best practices.
- Drive customer satisfaction through exceptional customer experience (CX) and proactive relationship management.
- Identify opportunities for upselling and cross-selling, working closely with the Sales Management team.
- Manage and prioritize multiple customer engagements and projects concurrently, demonstrating strong program and project management capabilities.
- Provide technical support guidance and escalation management when necessary, ensuring timely resolution.
- Bachelor's degree in Business, Computer Science, or a related field.
- Proven experience in a customer-facing role, such as Account Management or Customer Success, preferably within a B2B SaaS environment.
- Demonstrated expertise in Customer Relationship Management (CRM) and a deep understanding of customer engagement methodologies.
- Strong analytical skills with the ability to perform Data Analysis and Data Management to derive actionable insights.
- Excellent Business Communications skills, both written and verbal, with the ability to articulate complex information clearly and concisely.
- Experience with Change Management principles and guiding customers through transitions.
- A strong passion for delivering exceptional Customer Experience (CX) and driving Customer Satisfaction.
- Familiarity with Product Management concepts and the ability to articulate product value.
- Proven ability in Program Management and Project Management, with experience managing multiple initiatives simultaneously.
- Understanding of Sales Management principles and the ability to identify growth opportunities.
- Basic understanding of Technical Support processes and ability to troubleshoot common issues.
- LI-SP1.
- Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Microsoft Office, Power point, Data Entry, Salesforce
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- At Sensient Technologies, we are experts in the science, art and innovation of color and flavor. We are market savvy and visionary. We are problem solvers. And we will be better with you.
- Sensient Technologies (Thailand) Ltd. is located in downtown Bangkok. We offer you a pleasant office environment, a friendly working atmosphere and a bright career opportunity. In this role, you will work cooperatively with the commercial team to grow existing customers by managing order administration, contract review, problem resolu ...
- End-to-end order management - handle order entry, processing, follow-up, and contract review across multiple business units, ensuring accuracy in customer pricing, order flow, and product/shipping details.
- Cross-functional coordination - partner with account managers, sales admin, production, shipping, and lab teams to identify and resolve discrepancies or missing information.
- Customer relationship management - engage directly with buyers to build strong, trust-based relationships; follow up with both customers and internal teams on future order trends and PO confirmations through the demand forecast analysis process.
- Shipment & delivery monitoring - run and review the daily open order report, coordinate with planners and shipping personnel, track shipments with carriers, and expedite as needed to ensure on-time delivery.
- Phone service standards - promptly answer incoming calls in line with supervisor expectations, maintaining a 95% service level with zero abandoned calls.
- Data & documentation management - set up and maintain customer files, verify contract details against orders, and support the pricing coordinator/customer service manager with data entry as needed.
- Complaint resolution - investigate customer complaints, gather relevant information, log into Salesforce within 24 hours, determine root cause and corrective actions, and follow up with customers and account managers.
- Bachelor's degree in related scientific fields. Science degree would be advantage.
- At least 3 years of customer service experience.
- International experience preferred in customer service.
- Strong communication skills, including ability to capture the detail of a situation and communicate accurately, professionally and completely, verbally and in writing.
- Intermediate proficiency in JDE and working in a Microsoft Office environment (Word, Excel, Power Point). Knowledge of Access database.
- The opportunity to collaborate with your colleagues, building relationships and develop your professional experience with both Thailand and Regional teams.
- A thorough and effective training experience during onboarding and beyond.
- Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and other specialty ingredients. Sensient uses advanced technologies and robust global supply chain capabilities to develop specialized solutions for food and beverages, as well as products that serve the pharmaceutical, nutraceutical, cosmetic, and personal care industries.
- As a dynamic and diversified global leader, we offer an excellent salary and comprehensive benefits package. For more information, visit our website at http://www.sensient.com.
- Sensient is an Equal Opportunity Employer, headquartered in Milwaukee, Wisconsin, USA.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Able to work as a shift, Creative Thinking, Good Communication Skills, High Responsibilities, Leadership Skill, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿35,000 - ฿40,000, สามารถต่อรองได้, มีค่าคอมมิชชั่น
- โทร: 056-705-953-7 หรือ 089-895-0667.
- อีเมล: [email protected].
- Line ID: 0898950667.
ทักษะ:
Electronics, Automation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
The company, founded in 1988, is one of the leading producers in the world for power and thermal management solutions. Delta is also a major regional player in several product segments including industrial automation, displays, and networking. As an energy-saving solutions provider with core competencies in power electronics and innovative research and development, Delta's business categories include Power Electronics, Automation, and Infrastructure.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Good Communication Skills
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Liaise with tenants to assume daily point of contact for retailer relationship management.
- Build and maintain closer relationship between tenants and tenant relation team to ensure effective relation and support business goals.
- Provide important information to the tenants on all operational matters to align with standards of products and services, and support business operations effectively.
- Provide advice to tenants on relevant topics such as shop concept, image, merchandise, selling strategies and services to ensure and support effective operations and create alignment.
- Analyze tenant satisfaction surveys to improve operations and identify ways to support tenants appropriately.
- Perform other responsibilities as assigned.
- Bachelor's Degree in related field.
- Minimum of 0-3 years of responsible experience.
- Have understanding in business administration and property management.
- Have good communication skills.
- Have good human relations.
- Have good computer skills.
- Be able to coordinate.
- Skills.
- Additional Information.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Product Development, Financial Reporting, Project Management, Data Analysis, Negotiation, Accounting, Telesales
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Home Page.
- About Us.
- View All Jobs.
- Job Functions.
- Marketing.
- Media, Creative & Design.
- Sales / AE.
- Frontline Sales (Telesales).
- Customer Service.
- Product Development.
- Data Science / Digital Analytic.
- Network Engineering.
- Information Technology.
- Corporate Support.
- Human Resources.
- Finance / Accounting.
- Other.
- Search Jobs.
- Home Page.
- About Us.
- View All Jobs.
- Job Functions.
- Marketing.
- Media, Creative & Design.
- Sales / AE.
- Frontline Sales (Telesales).
- Customer Service.
- Product Development.
- Data Science / Digital Analytic.
- Network Engineering.
- Information Technology.
- Corporate Support.
- Human Resources.
- Finance / Accounting.
- Other.
- Candidate Login/Profile.
- Employee Login.
- Search Jobs.
- Apply now.
- Specialist, Migrant and Tourist.
- 23/07/2026.
- Lead the end-to-end commercial management and growth of the Inbound Tourist segment across Pre-Arrival, On-Arrival, and Post-Arrival customer journeys. Accountable for developing and executing segment strategies, product and promotional initiatives, channel optimization, and partnership programs to maximize subscriber acquisition, revenue, and customer experience. Drive business performance through data-driven decision-making, cross-functional leadership, and execution of strategic transformation initiatives while ensuring alignment with commercial objectives and regulatory requirements.
- Lead the overall growth and performance of the Inbound Tourist business across pre-arrival, on-arrival, and post-arrival touchpoints to drive customer acquisition, revenue growth, and customer experience.
- Develop and execute short- to medium-term business strategies by analyzing market trends, customer insights, competitive landscapes, and business performance to achieve commercial objectives.
- Drive product and commercial initiatives by planning, launching, monitoring, and optimizing tourist products, promotions, pricing, and channel strategies across online and offline platforms.
- Manage strategic projects and business transformation initiatives, including digital platforms, eSIM enhancement, airport sales process improvement, product portfolio optimization, fraud prevention, and other cross-functional programs.
- Monitor and evaluate business performance through data analysis, KPI tracking, financial reporting, and performance reviews, providing actionable recommendations to improve business outcomes.
- Collaborate with cross-functional teams and external partners to ensure effective execution of business initiatives, operational excellence, regulatory compliance, and successful project delivery.
- Strengthen business partnerships and channel development by working closely with tourism organizations, travel agencies, online travel platforms, retailers, and strategic partners to expand market opportunities and enhance customer reach.
- Provide leadership and guidance to junior team members, fostering collaboration, knowledge sharing, and continuous improvement while ensuring successful delivery of team objectives.
- Bachelor's or Master's Degree in Marketing, Business Administration, Economics, Tourism Management, Telecommunications, or related disciplines.
- Strong commercial acumen with the ability to translate market opportunities into revenue-generating initiatives.
- Experience.
- 5+ years of experience in Telecom, Commercial Management, Tourism, Product Management, Channel Management, or related business functions.
- Proven experience leading end-to-end commercial initiatives, product launches, or strategic projects.
- Experience managing cross-functional stakeholders and external business partners to deliver commercial outcomes.
- Demonstrated success in driving revenue growth, customer acquisition, or channel performance improvements.
- Skill and Knowledge.
- Strategic and commercial thinking.
- Strong business analytics and performance management capability.
- Product development and go-to-market management.
- Project management and business transformation leadership.
- Stakeholder influencing and partner management.
- Strong communication, presentation, and negotiation skills.
- Ability to lead initiatives through uncertainty and drive execution across multiple functions.
- Apply now.
- TRUE CORPORATION.
- PRIVACY POLICY.
- True Corporation Public Company Limited. All rights reserved.
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Accident notifying and dispatching surveyor.
- Customer verification.
- Providing coverage details and recommending solution.
- Guiding to use the company website and mobile application usage.
- Escalating to concerned parties as the 2nd tier.
- Entry data on the company database accurately.
- Meet the QC criteria standard.
- Age not over 30 years old.
- Bachelor degree in any field.
- Healthy.
- High discipline.
- Able to work on night shift (rotation).
- Preferable excellent English skills (TOEIC 600+ preferable).
ทักษะ:
Business Development
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- There are over 5 billion users using basic applications today such email, notes, tasks that are not AI-native. Our mission is to build a proactive smart assistant for everyday users to bring intelligence to conversations, errands, organising and workflows, with minimal prompting.
- Our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. The system must handle multi-step reasoning, interact with external tools, and remain reliable despite non-deterministic m ...
- About the Role.
- You will work closely with core teams on the highest impact initiatives across engineering, product, hiring, operations, and business development. As the company grows, you'll help solve new challenges, build new capabilities, and drive execution wherever it matters most.
- We're looking for people who learn quickly, think deeply, and enjoy solving difficult problems in a fast-moving environment.
- What You Will Be Doing.
- Drive high-priority initiatives across the business.
- Work with leadership to solve business and product challenges.
- Build new teams, processes, and capabilities as the company grows.
- Lead cross-functional projects from planning through execution.
- Research new markets, products, and business opportunities.
- Improve how we operate by identifying problems and implementing practical solutions.
- Take ownership of projects and deliver meaningful business outcomes.
- What You Will Need.
- Strong problem-solving skills and business judgment.
- Ability to learn quickly and adapt to new challenges.
- Comfortable working across different business functions.
- Strong ownership and execution skills.
- Excellent communication and stakeholder management skills.
- Able to manage multiple priorities in a fast-moving environment.
- Curious, resourceful, and driven to build.
- How We Work.
- The best products in the world are built by small, highly capable teams.
- We operate with high talent density, high ownership and high standards. We value people who can think independently, move quickly and solve problems without waiting for instructions.
- This is a hands-on environment. Everyone is expected to contribute directly to the company's success.
- Interview Process.
- If there appears to be a fit, we will schedule up to 3 interviews.
- Applications are reviewed by members of our leadership and hiring teams. Interviews may be conducted virtually or onsite.
- We value speed, transparency and decisiveness throughout the process.
ทักษะ:
Problem Solving, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Play a key role in order delivery core process to ensure the order delivery meet customer requirement and the delivery performance meet target set.
- Daily order processing with transactions accurately and making changes where necessary, in a timely manner from order entry to delivery commitment to customers.
- Coordinate shipping arrangements and ensure shipment is according to the schedule.
- Investigate and respond to every inquiry and complaints from customer regarding company's product and possibly its shipment with a thorough and speedy coordinate & resolve.
- Provide efficient analyses to help identify and communicate trends and drivers to the business to management.
- Ensure that the company's customer master data is properly entered and kept in a way that whenever any information is needed in the future, it can be easily accessed.
- Enhance customer satisfaction, gain customer trust as reliable supplier and establish long-term business relationship.
- Support assistant manager-customer service and supervise team members as a senior level.
- Coordinate and follow ISO, BRC and internal control, support audit surveillance on quality process flow.
- Keep on developments in customer service by attending to meetings and training courses.
- Bachelor's degree Business administration, business or related fields with 5-7 experienced in customer focus, support, services, Sales.
- Able to multitask, excellent time management and prioritization skills.
- Able to analyze sales data and related statistics and translate results into positive customer experience and resolution.
- Knowledge of quality system, excellence level of English and self-motivated and self-directed.
- Good problem solving, people skills and high level of creativity.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Negotiation, Assurance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Overseeing or reviewing, completing and processing various degrees of documents and database regarding quoting, tracking, tracing, delivery and billing of products and services to customers.
- Providing basic to more specialized analysis of customer service operations, such as success rates, problem resolution, resource requirements, billing and related areas.
- Establishing effective relations with internal and external customers to identify op ...
- Providing feedback and guidance, responding to customer inquiries regarding procedures, details/specifications in relation to shipments, invoices, ensuring the appropriate fees applies, payments and assisting in the resolution of problems; assists with receiving customer feedback and coordinating resources and responses as required.
- Analyzing and reviewing operations, results, feedback and related customer service information on an ongoing to as needed basis to determine trends, draw conclusions, interpret findings, and presents results, proposals and recommendations to management.
- Ensuring the accuracy of more standard to very complex customer service documentation through audits, queries, and KPIs/operational reviews; works with teams to resolve discrepancies.
- Assisting with developing customer service or cross-functional project or program objectives, which includes proposed budgets, timelines, materials, personnel, and other project requirements, receives direction and presents information to management; may develop and manage areas that are moderate in scope or impact.
- Interpreting and applying department policies and procedures and assists with applicable laws, rules, and regulations; ensures process and operations compliance and receives guidance within these areas as needed.
- WHAT ARE WE LOOKING FOR?.
- College, professional or university degree in supply chain, business administration or related functional area or equivalent education and experience is often accepted.
- At least five years of experience in air/ocean processes including experience with specialized or technical programs or operations.
- General to advanced professional knowledge of customer service in the industry.
- Understanding, interpreting and applying department policies and procedures and laws, rules, and regulations within customer service area.
- If applicable, supervising, evaluating and making recommendations regarding staff.
- Reviewing, completing, developing and analyzing information.
- Serving as a team member and the development and management of projects.
- Excellent relationship, consulting and negotiation skills.
- Close coordination with customers' management local and oversea team.
- Communicating with internal regional team.
- Operating in a both a team and individual contributor environment.
- Communicating with co-workers to provide and receive direction.
- WHAT DO WE HAVE TO OFFER?.
- With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There's no doubt that you will be compensated for your hard wok and commitment so if you'd like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
- ABOUT TOMORROW.
- We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
- CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- ปฏิบัติการและดำเนินงานด้านอาหารภายในแผนก.
- ดูแลและรักษาคุณภาพทั้งคุณภาพและบริการ รวมถึง stock สินค้า พร้อมทั้งให้บริการแก่ลูกค้า.
- ปฏิบัติตามขั้นตอนการรักษาความปลอดภัยด้านอาหารอย่างเคร่งครัด (Food Safety).
- ให้บริการแก่ลูกค้าและผู้เข้ามา IKEA เพื่อเกิดความพอใจสูงสุดและมีความสุขในการช็อปปิ้ง.
- มีความกระตือรือร้น ระเบียบวินิยสูง.
- สามารถจัดลำดับความสำคัญของงานและมีความละเอียดรอบคอบ.
- ความสามารถด้านการทำงานเป็นทีมและทำงานได้ด้วยตนเองอย่างมีประสิทธิภาพตรงเวลา.
- มนุษยสัมพันธ์และชื่นชอบงานบริการ.
- สามารถทำงานเป็นกะได้.
- Please apply by 30-January-2026.
ทักษะ:
Automation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- We bring strong business process consulting together with deep technology skills and modern delivery practices - product-centric, agile and AI-assisted. We build bespoke applications and AI systems, and we go deep on the platforms our clients run on, including Microsoft, AWS, ServiceNow, Databricks and UiPath. That combination of engineering depth and platform depth is what our clients come to us for.
- We build and modernise the systems people depend on daily. Our 300+ practitioners are multi-disciplinary by design - business consultants, software engineers, architect ...
- Join our talent community and stay updated on opportunities!.
- Thanks for your interest in SimplifyNext. SimplifyNext is actively hiring and we'd love to keep in touch. Meeting people who we could easily imagine as our colleagues is always awesome. Send us your CV, so we can get to know you and let you know if we are looking for someone like you.
- At SimplifyNext, we're committed to building a team of curious, driven, and forward-thinking individuals who care deeply about creating meaningful impact through technology. If you're excited by the opportunity to grow, collaborate, and shape the future of digital transformation across the region, we'd be happy to hear from you.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Microsoft Office, Service-Minded, Power point, Leadership Skill, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage and coordinate executives' calendars, appointments, and schedules.
- Arrange meetings, conference calls, and business appointments.
- Organize travel arrangements, accommodation, transportation, and itineraries.
- Manage executive correspondence, emails, and documentation.
- Handle confidential information with discretion and professionalism.
- Meeting Coordination.
- Schedule and coordinate internal and external meetings.
- Prepare meeting agendas, materials, and supporting documents.
- Attend meetings when required and record meeting minutes.
- Track and follow up on action items and deadlines resulting from meetings.
- Coordinate logistics for management meetings, workshops, and events.
- Documentation & Presentation Support.
- Prepare, format, and organize reports, presentations, and business documents.
- Compile information from various departments for executive review.
- Maintain organized filing systems and records, both electronic and physical.
- Stakeholder Coordination.
- Serve as a point of contact between executives and internal/external stakeholders.
- Coordinate communications and follow-ups across departments.
- Support the smooth flow of information between leadership and business teams.
- Office & Event Support.
- Assist in organizing executive events, town halls, leadership meetings, and workshops.
- Coordinate attendee registration, meeting logistics, and related administrative activities.
- Support other ad-hoc administrative tasks as assigned.
- Bachelor's degree in Business Administration or a related field.
- Minimum 3 years of experience as an Executive Secretary, Executive Assistant, Personal Assistant, or related role.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook).
- Ability to maintain confidentiality and handle sensitive information.
- Strong attention to detail and follow-through.
- Fluent in Thai and English.
ทักษะ:
Service-Minded
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- You are a good ambassador for the IKEA store in all contact with our customers and gives them a good reason to return again and again;.
- You see your area through the eyes of our customers and have a daily dialogue with them to get continuous feedback about their experiences and to learn more about their needs and wants;.
- You are passionate about our products and actively learn about their content, origins, and other benefits and you are willing to share this knowledge with your customer ...
- You ensure that you work to optimize sales by knowing the top-selling products, support the range changes, prepare the readiness of your area, contributes to the department's action plan as well with in-store activities, and you have an active interest in our local competition and provide relevant input to your manager regarding range and pricing;.
- You comply with and follow internal rules, policies, and daily operational routines set by the management;.
- You are responsible for the delivery of merchandise to customers;.
- You ensure that all products are delivered in an efficient and timely manner;.
- You maintain inventory levels at warehouse level according to company standards (using inventory Management System/SMS or other approved processes);.
- You ensure proper handling of goods on site using appropriate tools and software systems;.
- You execute IKEA store operations and do your part to make sure that our operations are in line with the Functional Commercial Review standards.
- You are available to work on at least two weekdays as well as Saturday and Sunday.
- You are sales-driven and passionate about food and people;.
- You have experience in food management and industry and willing to learn new skills;.
- You enjoy working in a vibrant fast-paced retail environment;.
- You are service-minded and always keep the customer in focus;.
- You are flexible and open to change;.
- You are confident in approaching and talking to people in a friendly manner;.
- You take personal initiative and have good attention to details;.
- You have good communication and interpersonal skills, able to influence and collaborate with others;.
- You must have the ability and willingness to learn new skills, both technical and non-technical;.
- You must have the ability/willingness to learn more about the IKEA products;.
- You must have strong communication skills with customers, vendors and other departments as well as sales staff.
- You are computer literate, specifically in MS Office system.
- Please apply by 15 July 2026.
ทักษะ:
Japanese
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- preparation and support to the User Acceptance Tests, including analysis and resolution of technical queries.
- Support the transition to In-Service phase, with knowledge transfer to the Support team.
- follow-up on any additional needs raised by the customer.
- In Service support of Crew Planning Newco Digital Solutions.
- Contribute to complex Customer request solving, supporting L1/L2 or L3 teams.
- Manage Customer backlog and perform regular follow-up meetings on outstanding tickets.
- When the need for a stronger engagement is identified and validated by the CX Region Leadership Team, perform an in depth review of Customer situation (Healthcheck), propose a specific engagement plan and execute it with the customer.
- Support on-call rotations to ensure customers continue to receive support.
- Contribute to tasks beneficial to customers in all regions (local for global) as directed by the local managements.
- Act as a bridge between airline customers and internal teams.
- Customer Feedback loop.
- Contribute to consolidation of the Customer Voice for the region. Under the guidance of the Product Support Lead and Customer Success Managers.
- Prioritize all the customers queries, requests and painpoints related to Crew Planning in Asia and provide them to the Product Support Manager.
- Continuous Improvement and Other activities.
- Identify opportunities for process enhancements and implement best practices to increase operational efficiency.
- Support other CX functions, such as marketing for detailed product demos, central support for knowledge base maintenance and training content development.
- Travel: 10-20%.
- Required.
- Degree in Engineering in the fields of Aircraft Design, Aircraft Operations, IT, Computer Science or equivalent experience.
- Required.
- 4 or more years of professional experience in the domain of Airline Crew planning.
- Support experience (Customer interface internal or external).
- Communication Skills: Excellent written and verbal communication skills to convey concise, structured instructions and explanations to both technical and non-technical users (pilots, crew managers, etc).
- Training & Documentation: Ability to conduct customer training and contribute to the development of customer-facing technical documents and knowledge base articles.
- Problem-Solving: Strong, proven ability to solve complex problems and make quick, accurate decisions during disruptions.
- Organization & Management: Multitasking, Attention to Detail, Time Management & Prioritization.
- Attitude: Proactive, self-confident, able to work autonomously, and possessing a continuous improvement mindset to identify process bottlenecks and propose fixes.
- Preferred.
- Technical & SaaS Proficiency: This role sits at the intersection of the product and the user, requiring strong technical acumen to troubleshoot and act as a liaison.
- Software & Application Skills: ability to identify, reproduce, diagnose, and resolve technical problems. This often involves analyzing logs and understanding system workflows.
- System Tools: Proficiency with ticketing/project management software and general business tools.
- Knowledge of databases or web technologies can be highly beneficial.
- Knowledge in Big Data and Artificial Intelligence.
- Industry & Domain Expertise: understand Airline maintenance, engineering and flight operations.
- Aviation Operations Knowledge in Flight Operations and Technical Operations.
- Regulatory Framework: Basic knowledge of relevant Aviation Regulations.
- English fluent written and spoken.
- Japanese fluent written and spoken.
- This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
- Airbus Flight Operations Services Limited.
- Permanent-------.
- Professional.
- Digital.
- By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
- Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
- Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].
- At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
ทักษะ:
Problem Solving, Risk Management, Automation, Telesales, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- The Critical Tasks You Will Perform.
- Lead Customer Success and Executive Escalation, complex customer resolution, setting clear standards for complex case handling, customer advocacy, risk management, and resolution quality.
- Lead the enablement team - AI transformation, Process excellence, Knowledge management, Grab Help Center.
- Lead the Grab Support Commercial team, overseeing Telesales and GFB Inside Sales to improve sales performance, operational excellence, and sustainable business growth.
- Establish strong escalation governance with BPO partners and internal teams to ensure cases are triaged, owned, resolved, and closed with appropriate documentation.
- Use voice of the customer (VOC), NPS, customer satisfaction, complaint, escalation, and repeat-contact insights to identify systemic pain points and prioritise improvements.
- Partner with Legal, Compliance, Privacy, Safety, Product, and Operations teams on sensitive cases and crisis-related customer experience risks.
- Build capability across specialist teams through coaching, calibration, knowledge improvement, and clear development pathways.
- What Essential Skills You Will Need.
- 6 or more years of experience in customer success, customer experience, complex operations, complaint management, service recovery, or a related field.
- Demonstrated experience leading specialist, Level 2, escalation, or high-sensitivity support teams.
- Experienced in handling customer complaints, safety concerns, financial issues, regulatory or privacy matters, and reputational risk.
- You are able to combine empathy with structured problem solving, using customer and operational data to find causes and improve journeys.
- You have stakeholder management skills, with the ability to coordinate across BPO partners, country teams, regional functions, and policy owners.
- Fluent in Thai and English, both written and spoken.
- Good to Have.
- Experience in a high-growth technology platform, super-app, e-commerce, financial services, or transportation business.
- Experience with complaint centres, financial support, safety and trust operations, regulatory case management, or customer advocacy.
- Experience designing VOC programs, closed-loop feedback, service recovery, or customer journey improvement.
- Experience using automation, artificial intelligence, or analytics to improve specialist support and customer outcomes.
- Life at Grab.
- We have your back with.
- Term Life Insurance.
- and comprehensive.
- Medical Insurance.
- With.
- GrabFlex,.
- create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through.
- Parental.
- and.
- Birthday leave., and give back to your communities through.
- Love-all-Serve-all (LASA).
- volunteering leave.
- We have a confidential.
- Grabber Assistance Programme.
- to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
- What We Stand For at Grab.
- We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
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