เงื่อนไขการค้นหา

ทักษะ:

Market Research

ประเภทงาน:

งานประจำ

• Assist to lead pre-opening projects, including budget preparation, market research, operational training programs and stakeholder management to ensure successful launch of new projects.
• Gather and analyse past financial performances and market statistics, to create project financial projections and analysis of properties' performances. Identify and execute cost optimization opportunities while safeguarding product and service quality.
• Champion the adoption of innovation technologies and systems to optimize performance ...
• Provide leadership in F&B planning through analysis of regional trends, consumer behaviours and competitor activities to put forth concept proposals and business plans to maintain market relevance.
• Conduct audit to ensure compliance with safety, brand, and operational standards to drive regional best practice sharing and continuous operational improvement.
• Assist to coordinate sustainability reporting, highlighting actions and progress development of SEAA properties.
• Build and maintain a portfolio of vendor and consultant partnerships for the region.
• Provide strategic guidance to regional GM and F&B leaders.
• Ensure all F&B manuals, policies and systems are current and relevant.
• Travel to properties to provide operational support when necessary.
• Key Qualification.
• Bachelor's degree in hospitality or business management, or other related fields preferred.
• Minimum of 10 years of senior level F&B leadership in international hospitality groups or large-scale food service organizations.
• Strong commercial acumen with the ability to analyse financial performance and deliver results.
• Demonstrated expertise in concept innovation, outlet repositioning, and new project launches.
• Experience clarifying and summarizing complex issues, to tell an impactful story with analysis and data visualization, providing effective business metrics and insights.
• Able to work in a fast-paced environment with multiple priorities, updating stakeholders on progress and expected delivery.

ประเภทงาน:

งานประจำ

Location Overview Join our team in Aman Nai Lert. Amid the skyscrapers of central Bangkok, Thailand's first urban Aman hotel and residences will rise from the verdant sanctuary that is Nai Lert Park. Here, history and nature will come together to tell a new Aman story, one entwined with the exceptional legacy of Thailand's revered Nai Lert family. S cope of Work: Responsible for day-to-day cleanliness and guest assistant in locker facilities of spa and wellness operation. Spa and Wellness Attendant is to provide friendly, efficient cleanliness at all areas to all guests. Providing ...

ประเภทงาน:

งานประจำ

• Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1600+ employees spread across SEA and LATAM, our 12-year old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.
• Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humili ...
• At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world's delivery needs. Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a 'glocal' approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence.
• What you'll need.

ทักษะ:

Leadership Skill, Opera

ประเภทงาน:

งานประจำ

Responsibilities and Duties: I. Staff Management & leadership: Supervise and coordinate the daily activities of room attendants and other housekeeping staff. Assign cleaning tasks and sections to the team based on daily occupancy and special needs. Provide ongoing training, coaching, and motivation to team members. Create and manage staff schedules to ensure adequate coverage for all shifts. Follow with Housekeeping SOP and hotel to achieve goal. II. Quality Control & Standards: Conduct regular and thorough inspections of guest rooms, corridors, and public areas (e.g., lobby, restr ...

ทักษะ:

Financial Analysis, Power point, Accounting, Energetic, English

ประเภทงาน:

งานประจำ

• Respond to all client enquiries and provide resolution to most issues and requests.
• Assisting FC on executing clients' orders covering both banking and investment transactions.
• Building and maintaining strong relationships with FCs and clients by delivering exceptional services.
• Assisting FC in servicing and analyzing financial products for clients.
• Defining and creating tailored presentations/pitch documents by liaising with the respective FC and co-ordinate with pitch teams such as Investment Consultant ("IC").
• Collaborating with other departments to ensure seamless delivery of services to clients.
• Mentoring, motivating and guiding junior/mid level team members both within and outside own team, including assisting them in identifying potential errors, addressing challenges, and finding solutions.
• Always ensuring the compliance with internal and external regulations and policies.
• Thai Nationality.
• Education background in Finance, Accounting, Economics or related files.
• New graduated are welcome.
• Willing to work in this position for at least 2.5-3.0 years.
• Required to obtain IC Licenses (P1, P2, P3) within the probation period.
• Excellent communication and interpersonal skills with a good team player mindset.
• Detail-oriented, well-organized, fast leaner, ambitious, energetic, proactive.
• Able to effectively manage workload and deliver work under time constraint and pressure.
• Good command of written and spoken English.
• Knowledge of PC and Microsoft applications (Word, Excel and Power Point).
• Specific knowledge and skill / ความรู้เฉพาะตำแหน่ง.

ประเภทงาน:

งานประจำ

• ตรวจสอบความพร้อมของอุปกรณ์ครัวทุกชนิดให้สะอาดและพร้อมใช้งานก่อนเริ่มกะ.
• ตรวจสอบความพร้อมและคุณภาพของวัตถุดิบก่อนเริ่มการปรุงอาหาร.
• ปรุงอาหารตามขั้นตอนมาตรฐาน และสูตรของบริษัทอย่างเคร่งครัด.
• ดำเนินการตามออเดอร์ลูกค้าตามลำดับก่อน-หลัง ให้แล้วเสร็จทันเวลาที่กำหนด.
• ตรวจสอบคุณภาพอาหารให้ได้มาตรฐาน ก่อนส่งมอบให้ทีมบริการทุกครั้ง.
• การรักษาความสะอาดและสุขอนามัย.
• ดูแลพื้นที่ครัวที่รับผิดชอบให้สะอาดเรียบร้อยและมีอุปกรณ์ครบถ้วนตลอดเวลา.
• ทำความสะอาดอุปกรณ์ครัวและพื้นที่ปฏิบัติงานตามตารางที่กำหนด.
• ปฏิบัติตามมาตรฐานสุขอนามัยอาหารและความปลอดภัยในครัวอย่างเคร่งครัด.
• ดูแลรักษาเครื่องแต่งกายและความสะอาดส่วนบุคคลให้เป็นไปตามมาตรฐาน.
• การดำเนินงานทั่วไป.
• ปฏิบัติตามกฎระเบียบของบริษัทและคำสั่งของผู้บังคับบัญชา.
• รายงานปัญหาที่เกิดขึ้นในครัวให้ผู้บังคับบัญชารับทราบทันที.
• ปฏิบัติงานอื่น ๆ ตามที่ได้รับมอบหมายจากผู้บังคับบัญชา.
• คุณสมบัติของผู้ปฏิบัติงาน (Job Specifications).
• การศึกษา (Education): มัธยมศึกษาตอนปลาย (ม.6) หรือเทียบเท่าขึ้นไป.
• ประสบการณ์ (Experience): ไม่จำเป็นต้องมีประสบการณ์ (หากมีประสบการณ์ด้านการปรุงอาหารจะพิจารณาเป็นพิเศษ).
• มีใจรักงานด้านการปรุงอาหารและพร้อมเรียนรู้เทคนิคการทำอาหารใหม่ ๆ.
• ยึดมั่นและปฏิบัติตาม Food Quality & Safety.
• มีความรับผิดชอบ ซื่อสัตย์ และมีความละเอียดรอบคอบ.
• สามารถทำงานเป็นกะได้ (6 วัน/สัปดาห์) รวมถึงวันหยุดนักขัตฤกษ์.
• มีใบรับรองการอบรมผู้สัมผัสอาหาร (จะพิจารณาเป็นพิเศษ).
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประเภทงาน:

งานประจำ

Responsibilities and Duties: General: Residence Host will be required to conduct their duties courteously, safely and efficiently, in accordance with the Residences and Hotel's policies and procedures, ensuring that services and experiences are met. Operational: Answer questions regarding and / or arrangements for dining, entertainment, sports events, recreation, tours, health and beauty services, childcare, transportation, religious worship, cultural activities, shopping, floral services, and other services. Keep accurate records of all arrangements made which residents require. A ...

ทักษะ:

Outgoing Personality, Mandarin, English

ประเภทงาน:

งานประจำ

• 7,000+ third-party agents and 600+ in-house agents.
• 250,000+ properties in our database.
• 10,000+ buyers, tenants, and property owners served every month.
• Venture-backed by leading international investors, with ambition to build a category-leading business across SEA.
• Developing the relationship with both tenant and landlord for an after-sales service.
• Maintaining the standard and operating procedures of ticketing and tasking in the CRM system.
• Responsible for assigned property management duties daily such as; assisting clients on their requests and seeking solutions, registering documents, gathering information and resources for each of the issues, reporting errors or successes to the superior, etc.
• Providing the office management facilities and services including other administrative tasks which are assigned by the superior.
• Bachelor degree in any discipline, preferred in Business, Marketing, or a related field.
• Proven experience in tele sales, customer service, or a similar role.
• Dynamic and filled with enthusiasm and energy to learn.
• Must have excellent written and spoken Mandarin (HSK4) is advantage, English and Thai skills..
• Must have the ability to work independently and follow guidelines.
• Outgoing personality, excellent interpersonal and communication skills.
• High attention to detail with a sense of urgency in administrative work.
• Hands-on "do-er", with drive and ability to roll up sleeves and get things done.
• Experience in Property or Real Estate Business is a big advantage.
• Fresh graduates with an interesting profile are encouraged to apply.
• Company Values.
• Customer & Partner First.
• Integrity & Reliability.
• Team Collaboration & Innovation.
• Proactive Ownership.
• Performance Culture: Work hard, have fun, make history .

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English

ประเภทงาน:

งานพาร์ทไทม์

• Provide accurate, impartial consecutive interpretation during culinary classes, demonstrations, and operational briefings.
• Interpret confidently between English, Thai, and/or French, ensuring culinary techniques, recipe instructions, food-safety guidance, and chef feedback are communicated clearly.
• Arrive 15-30 minutes before each session to review recipes, technical terms, class objectives, and key instructions with the chef instructor.
• Support smooth communication between chefs, students, and staff, while escalating technical culinary questions to the chef when appropriate.
• Communicate all safety instructions and potential hazards immediately and accurately.
• Maintain professional standards in a working kitchen, including proper uniform, safety shoes, hygiene practices, and clear walkways.
• What We re Looking For.
• Professional-level fluency in English and Thai; French language capability is highly preferred.
• Proven experience in live consecutive interpretation, ideally in culinary arts, hospitality, education, events, or other fast-paced professional settings.
• Strong knowledge of culinary vocabulary, cooking techniques, ingredients, and food safety terminology.
• Ability to listen actively, interpret accurately under pressure, and communicate with clarity, confidence, and cultural sensitivity.
• Reliable, punctual, well-presented, and comfortable working on-site in a professional teaching kitchen.
• A genuine interest in food, culinary arts, and delivering an outstanding learning experience.
• Why Join Us?.
• Be part of a prestigious French culinary education brand with an international reputation.
• Work alongside accomplished chefs and passionate culinary learners.
• Gain exposure to professional culinary techniques, international kitchen culture, and a vibrant learning environment.
• Flexible freelance assignments based on class schedules and business needs.
• To apply: Please send your CV, language proficiency details, relevant interpretation experience, and availability.

ทักษะ:

Pleasant Personality, English

ประเภทงาน:

งานประจำ

• The Suite Host reports directly to the Assistant Housekeeper supported by the Executive.
• Housekeeper.
• He/She is assisted by a Suite Attendant.
• Department.
• Housekeeping.
• Employment Type.
• Fixed Term Contract.
• Thailand - CTI.
• Workplace type.
• Onsite.
• Reporting To.
• Asst Housekeeper.
• Have full and comprehensive knowledge of all ship facilities and services.
• Be a continual source of assistance and information to all our guests.
• Maintain a high level of communication and provide feedback to the Asst. Housekeeper.
• Be fully knowledgeable of in suite service, amenities, functions and systems.
• Prepare the guest suite according to the guest preference and Company standards.
• Familiarize the guests with all safety aspects and suite features upon arrival.
• Create a memorable stay for the guests and follow up on all guest requests promptly.
• Report any guest related concerns immediately to the Asst. Housekeeper.
• Report for work on time and attend daily briefings.
• Perform linen changes as per company standard.
• Overall responsibility for the cleanliness, turn down service and appearance of all assigned suites.
• Maintain all guest preference set ups in the suite and take primary responsibility of all living and sleeping areas of the suite.
• Supervise assigned attendant in cleanliness of bathrooms and balconies.
• Perform extra duties as scheduled.
• Control and safeguard all equipment and items used.
• All suite services to be delivered to company standards.
• Inspection form, standard set-up manuals and inspections performed by the Executive housekeeper or Assistant Housekeepers.
• Pick-up and Delivery of laundry/dry cleaning for the suites.
• Replenish the fruit plate daily as well as stocking the in-suite fridges and ensure glassware is always stocked and clean as per company standard.
• Maintain flowers/Plants in all suites by refreshing and watering them regularly.
• Provide shoeshine services upon request.
• Assist with bookings and reservation for restaurants, SPA, shore excursions as required.
• Assist and support the Attendant in all in suite service to ensure he/she succeeds.
• Record and update the Assistant Housekeeper, updating guest history files on daily basis.
• End of contract cleaning procedures for suites to be followed and completed prior to the sign off date, together with the Attendant.
• Follow all PH policies and procedures and to perform PH standards of cleaning in all lockers, corridors and pantries.
• Use the correct cleaning chemicals; supplies and Personal Protective Equipment required to perform your duties as a Suite Host/Hostess.
• Perform evening watch and long watch duties as scheduled throughout each cruise.
• Perform any additional cleaning tasks required by the Executive Housekeeper and Assistant Housekeeper.
• Follow the Name Recognition program as set out by the company.
• Perform extra duties as required by the company such as Guest Welcome Back or Crew acknowledgement events as set out by voyage demands.
• Report all maintenance issues in your suites and working areas as soon as you notice or are made aware of them.
• Assist Housekeeping Management with training of new personnel.
• To be familiar with and execute the Seabourn HESS-MS appropriate to their position.
• A National Vocational Qualification.
• Alternatively, equivalent Qualification in Housekeeping would be preferred. Strong command of the English language combined with good written skills. Basic Computer knowledge.
• At least two years full-time experience as a Room Attendant in a four/five star Hotel or establishment, accommodating an international clientele and guest interaction.
• Working experience with an extensive cleaning program.
• Uphold Seabourn grooming and uniform standard.
• Anticipate the guest needs by creating positive Seabourn moments as appropriate.
• Ensure Guest requests and needs are handled promptly as per Seabourn standards and procedures.
• Handle Guest complaints professionally and promptly.
• Improve the Guest experience by delivering prompt and efficient service and creating Seabourn moments.
• To be knowledgeable of the USPH and other international Public Health rules and regulations by participating in the company's Basic Food Hygiene course every 2 years and achieving a Minimum of 80% pass.
• Basic knowledge hygiene.
• Ability to work in a team that is focused on exceeding guest expectations.
• Pleasant personality for dealing with guests, fluent in English and conversational in one more international foreign language.
• Physical Demands & Travel.
• For the safety of yourself and others on board certain physical abilities shall be maintained. Must be able to bend, climb, perform repetitive motion, and repetitively heavy lift. Must maintain physical fitness to perform tasks associated with job.
• Travel.
• Passport - valid for a minimum of 6 month.
• Flag state issued seaman book.
• General flag state or flag state approved marine fitness medical United States C1/D visa.
• English Marlin test at minimal score of 80%.
• Pre-employment medical examination.
• Working on a cruise ship is very different from any land-based occupation. Working hours are longer and work is more intense due to the constant demand of the guests. You have to be very flexible in your working hours, which on occasion might have to be changed due to unforeseen circumstances. The Maritime Labour Convention of 2006 however strictly regulates these. Apart from the working hours there are strict rules which all members of the ship's company need to adhere to as stipulated by the Master's standing orders. You work in close proximity with your fellow crewmembers and therefore respect among all is essential.
• About Seabourn.
• At Seabourn, we are passionate about travel. We believe that traveling for pleasure has a redemptive power that enriches people's lives. And we believe that people should travel well.
• Cruising on a Seabourn ship is unlike any other form of travel. The experience is luxurious, yet relaxed elegant, yet casual sumptuous, yet understated. Our intimate ships visit the most desirable destinations worldwide, sailing to the heart of landmark cities, as well as to hidden gems where larger vessels cannot follow.
• Our ships attract interesting people, who seek to share experiences beyond the expected in places beyond the ordinary. Our acclaimed staff offers a unique style of heartfelt hospitality that is sincere, thoughtful and personal.

ประเภทงาน:

งานประจำ

Description: Receive and review motor insurance claims from customers via phone, email, or online platforms. Assess initial claim information for completeness and accuracy. Assign and dispatch claims to appropriate adjusters, repair shops, or field agents based on location, claim type, and workload. Coordinate with customers, repair facilities, and internal teams to ensure timely processing and resolution of claims. Track claim status and provide regular updates to customers and stakeholders. Maintain accurate records of all dispatch activities and communications in the claims mana ...

ทักษะ:

Problem Solving, Data Analysis, Leadership Skill

ประเภทงาน:

งานประจำ

• บริหารและควบคุมการปฏิบัติงานของทีม Help Desk / Call Center ให้เป็นไปตามมาตรฐานการให้บริการและข้อตกลงระดับการให้บริการ (Service Level Agreement: SLA).
• วางแผนกำลังคน จัดตารางการทำงาน และบริหารทรัพยากรของทีมให้สอดคล้องกับปริมาณงานในแต่ละช่วงเวลา.
• บริหารจัดการเหตุขัดข้อง (Incident) และกรณีที่ต้องส่งต่อการแก้ไข (Escalation) พร้อมประสานงานกับหน่วยงานที่เกี่ยวข้องจนสามารถแก้ไขปัญหาได้ตาม SLA.
• ควบคุมและพัฒนาคุณภาพการให้บริการ (Service Quality) เพื่อสร้างความพึงพอใจสูงสุดแก่ลูกค้า.
• วิเคราะห์ข้อมูลจาก Ticket, Call Log และรายงานการให้บริการ เพื่อค้นหาสาเหตุของปัญหา (Root Cause Analysis) และกำหนดแนวทางป้องกันการเกิดปัญหาซ้ำ.
• จัดทำและนำเสนอรายงานผลการดำเนินงาน เช่น SLA, KPI, First Call Resolution (FCR), Average Handling Time (AHT), Customer Satisfaction (CSAT) และข้อมูลด้านการให้บริการต่อผู้บริหาร.
• ประสานงานกับทีม Technical Support, Software Support, Field Service, Network และหน่วยงานที่เกี่ยวข้อง เพื่อให้การให้บริการเป็นไปอย่างมีประสิทธิภาพ.
• จัดทำ ปรับปรุง และควบคุมมาตรฐานการปฏิบัติงาน (SOP), คู่มือการปฏิบัติงาน (Work Instruction) และฐานความรู้ (Knowledge Base).
• พัฒนาศักยภาพทีมงาน ให้คำแนะนำ ประเมินผลการปฏิบัติงาน และสร้างแผนพัฒนาบุคลากร.
• ผลักดันการปรับปรุงกระบวนการทำงาน (Continuous Improvement) เพื่อเพิ่มประสิทธิภาพการให้บริการ.
• บริหารจัดการเหตุการณ์สำคัญ (Major Incident) และติดตามจนสามารถกลับมาให้บริการได้ตามปกติ.
• สำเร็จการศึกษาระดับปริญญาตรีขึ้นไป สาขาเทคโนโลยีสารสนเทศ วิทยาการคอมพิวเตอร์ วิศวกรรมคอมพิวเตอร์ หรือสาขาอื่นที่เกี่ยวข้อง.
• มีประสบการณ์ด้าน Help Desk, Service Desk, IT Support หรือ Call Center ไม่น้อยกว่า 5 ปี.
• มีประสบการณ์ในการบริหารทีมงานอย่างน้อย 2 ปี.
• มีความรู้ด้าน Incident Management, Problem Management และ Service Management.
• มีความสามารถในการวิเคราะห์ข้อมูล จัดทำรายงาน และนำเสนอผลการดำเนินงานต่อผู้บริหาร.
• มีภาวะผู้นำ สามารถวางแผนงาน บริหารทีม และตัดสินใจภายใต้สถานการณ์ที่มีความกดดันได้.
• มีทักษะการสื่อสาร การประสานงาน และการแก้ไขปัญหาเฉพาะหน้าเป็นอย่างดี.
• สามารถสื่อสารภาษาอังกฤษได้ดี ทั้งการพูด อ่าน และเขียน รวมถึงสามารถประสานงานกับลูกค้า คู่ค้าทางธุรกิจ และผู้ให้บริการ (Vendor) ทั้งในและต่างประเทศได้.
• หากมีประสบการณ์ด้านระบบ EDC, Payment System หรือธุรกิจด้านการเงินและธนาคาร จะได้รับการพิจารณาเป็นพิเศษ.
• หากมีความรู้หรือได้รับการรับรองด้าน ITIL Foundation หรือมาตรฐานการบริหารงานบริการ (Service Management) จะได้รับการพิจารณาเป็นพิเศษ.
• ทักษะที่จำเป็น (Required Skills).
• ภาวะผู้นำ (Leadership).
• การบริหารทีมงาน (Team Management).
• การบริหารงานบริการ (Service Management).
• การบริหารเหตุขัดข้อง (Incident Management).
• การวิเคราะห์และแก้ไขปัญหา (Problem Solving & Root Cause Analysis).
• การสื่อสารและการประสานงาน (Communication & Coordination).
• การบริหารลูกค้าสัมพันธ์ (Customer Relationship Management).
• การวิเคราะห์ข้อมูลและจัดทำรายงาน (Data Analysis & Reporting).
• การบริหาร SLA และ KPI.
• การพัฒนากระบวนการทำงาน (Continuous Improvement).
• ตัวชี้วัดผลการปฏิบัติงาน (Key Performance Indicators).
• การให้บริการเป็นไปตาม SLA.
• อัตราการแก้ไขปัญหาได้ตั้งแต่การติดต่อครั้งแรก (First Call Resolution: FCR).
• ระยะเวลาเฉลี่ยในการให้บริการ (Average Handling Time: AHT).
• ระดับความพึงพอใจของลูกค้า (Customer Satisfaction: CSAT).
• อัตราการปิด Ticket ภายในระยะเวลาที่กำหนด.
• จำนวนปัญหาที่เกิดซ้ำลดลง.
• ประสิทธิภาพในการบริหารทีมและการพัฒนาคุณภาพการให้บริการ.

ประเภทงาน:

งานประจำ

Act as a trusted advisor to customers, supporting them in identifying learning needs and creating tailored development plans. Guide customers in leveraging the company's learning programs, tools, and platforms effectively. Proactively identify opportunities for upselling and cross-selling to expand customer use of company programs. Provide insights and recommendations based on customer data, feedback, and learning outcomes. Collaborate with internal teams (Sales, Customer Service) to deliver the best customer experience.

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Receive and process customer orders for trucking services.
• Enter and manage orders in TMS and CW1, (Excel).
• Monitor and follow up on job status and provide timely updates to customers.
• Act as the primary point of contact for assigned customers and internal teams.
• Coordinate with trucking operations teams to ensure smooth execution.
• Investigate delays, identify root causes, and provide solutions or mitigation plans.
• Handle customer complaints, perform checks, and ensure proper resolution.
• Support handling of challenging or key accounts.
• Maintain strong relationships and understand customer business needs.
• Proactively track shipments and communicate any deviations from plan.
• Ensure timely and accurate documentation and data entry.
• Ensure high level of customer satisfaction and service.
• Drive continuous improvement in processes and customer interactions.
• Perform other duties as assigned by the Manager.
• Knowledge of transportation and freight forwarding processes is an advantage.
• Proven Experience in Customer Service within logistics or trucking industry.
• Fluent in English (written and spoken).
• Chinese Language skills are an advantage.
• Excellent communication, organizational, and problem-solving abilities.
• Ability to make sound decisions under pressure and adapt to dynamic operational challenges.
• REQUIRED SKILLS.
• Customer-oriented mindset with problem-solving ability.
• Strong communication and interpersonal skills.
• Ability to work under pressure and manage multiple tasks.
• Good coordination and organizational skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Familiarity with TMS / CW1 systems is an advantage.
• Attention to detail and high level of accuracy.
• Ready for your next career opportunity? Apply directly through our company HRIS using the link below. We look forward to reviewing your application!.

ประเภทงาน:

งานประจำ

• and Impact The Customer Facing Generalist I, will administer routine customer facing order management activities. In this role, you will use your basic understanding of customer service practices and procedures to help execute well established customer service activities for basic and middle service level customers. You will contribute to an increased level of transparency, communication and responsiveness with our customers.
• Key Accountabilities.
• Receive and process straightforward customer orders across multiple platforms following standard procedures. Receive and process low complexity change requests following defined policies and procedures. Explain basic information and inform customers about order status, invoices, contract balances and other information needed to complete an order. Process standard document requests and some ad hoc requests of higher complexity from customers and confirm final shipping and quality documentation and specifications to customer. Escalate undocumented issues that are not commonly defined or known to higher level staff. Proactively identify risks and opportunities to improve the order management processes. Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff. Other duties as assigned.
• Minimum.
• Bachelor's degree in a related field or equivalent experience.

ทักษะ:

System Administration, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

To be the face of our brand; to adhere to front desk duties and maintain a thorough knowledge of the company's products. To deliver on service-level-agreement (SLA) commitments made to customers and assist with renewal packages. Troubleshooting of application issues (i.e. Class-in application); to work with internal teams and provide solutions. System administration of applications (i.e. Class-in and ZOHO) such as users access and CRM account management. To process tasks and operational-related matters within Blended-Learning teams via tickets and projects. Ability to triage and pr ...

ทักษะ:

Customer Relationship Management (CRM), Project Management, Data Analysis

ประเภทงาน:

งานประจำ

• Develop and execute strategic account plans to drive customer retention, growth, and advocacy.
• Proactively engage with customers to understand their business objectives, challenges, and technical requirements.
• Act as a trusted advisor, guiding customers through change management initiatives and product adoption processes.
• Monitor customer health, analyze usage data, and identify opportunities for process improvements and increased value realization.
• Collaborate cross-functionally with sales, product, and technical support teams to address customer needs and resolve complex issues.
• Leverage strong business communication skills to conduct effective presentations, workshops, and business reviews with executive stakeholders.
• Contribute to the ongoing development and refinement of customer success strategies and best practices.
• Drive customer satisfaction through exceptional customer experience (CX) and proactive relationship management.
• Identify opportunities for upselling and cross-selling, working closely with the Sales Management team.
• Manage and prioritize multiple customer engagements and projects concurrently, demonstrating strong program and project management capabilities.
• Provide technical support guidance and escalation management when necessary, ensuring timely resolution.
• Bachelor's degree in Business, Computer Science, or a related field.
• Proven experience in a customer-facing role, such as Account Management or Customer Success, preferably within a B2B SaaS environment.
• Demonstrated expertise in Customer Relationship Management (CRM) and a deep understanding of customer engagement methodologies.
• Strong analytical skills with the ability to perform Data Analysis and Data Management to derive actionable insights.
• Excellent Business Communications skills, both written and verbal, with the ability to articulate complex information clearly and concisely.
• Experience with Change Management principles and guiding customers through transitions.
• A strong passion for delivering exceptional Customer Experience (CX) and driving Customer Satisfaction.
• Familiarity with Product Management concepts and the ability to articulate product value.
• Proven ability in Program Management and Project Management, with experience managing multiple initiatives simultaneously.
• Understanding of Sales Management principles and the ability to identify growth opportunities.
• Basic understanding of Technical Support processes and ability to troubleshoot common issues.
• LI-SP1.
• Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.

ประเภทงาน:

งานประจำ

เร่งรัดหนี้สินทางโทรศัพท์ Responsibility 1. ติดต่อเร่งรัดหนี้สินทางโทรศัพท์ 2. แจ้งยอดค้างชำระให้ลูกค้าทราบ Qualification 1. เพศชาย/หญิง อายุ 20 - 35 ปี 2. วุฒิการศึกษาระดับศึกษา ม.6 ขึ้นไป (ไม่จำกัดสาขา) 3. ไม่จำเป็นต้องมีประสบการณ์ 4. หากมีประสบการณ์ทางด้านเร่งรัดหนี้สิน จะพิจารณาเป็นพิเศษ.

ทักษะ:

Microsoft Office, Social media, English

ประเภทงาน:

งานประจำ

• Bachelor's Degree or at least Diploma or equivalent in any discipline.
• Minimum of 6 months work experience in customer support in any industry.
• Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field.
• Passionate about communication and interacting with people is key to success in this role.
• Able to receive continuous feedback and work in a fast-paced working environment.
• Positive attitude and willingness to learn and go the 'extra mile' for self-improvement.
• Good reasoning and analytical skills.
• Able to demonstrate critical thinking, a proactive attitude.
• Minimum typing speed of 40wpm with a 90% accuracy score.
• Computer literate and fully conversant in Microsoft Windows and Microsoft Office.
• Responsibilities (May perform other duties as requested that may not be specifically addressed in this document) Assist our community and help resolve inquiries empathetically, accurately and on time Become and remain knowledgeable about social media products and community standards Make well balanced decisions and personally driven to be an effective advocate for our community Strong interpersonal skills, verbal and written communication skills and most importantly empathy Display a strong bias to doing what's right for our community in supporting social media's mission Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content Respond to user inquiries with high quality, speed, empathy and accuracy Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site Enforce social media Terms of Use by carefully monitoring reports of abuse on the site Review the reported content within agreed turnaround times and standards of quality Identify inefficiencies in workflows and suggest solutions Recognize trends and patterns, and escalate issues outside the company policy to the global team.