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อัปโหลดเรซูเม่ของคุณ
AI ของเราจะอ่านให้ แล้วหางานที่ใช่สำหรับคุณ
อัปโหลดเรซูเม่ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Teamwork, Opera, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Greet and escort guests promptly to their rooms.
- eloquently suggesting appropriate.
- personalized recommendations of the property based on the distinctness of the guest and their visit.
- according to ORB Standard.
- Provide check-in and check-out services for guests in a professional manner.
- Provide guests with a quality room orientation.
- Perform professional lobby patrol duties.
- Provide quality service.
- with colleagues.
- to all guests by responding to their requests promptly.
- efficiently.
- and courteously at all time.
- Handle cash drawer properly as outlined in the ORB controller's manual.
- Check cash float at the beginning and end of each shift to ensure at all times that amounts are correct.
- Communicate clearly with the Night Auditor and Accounts Department.
- including accurately posting transactions and maintaining paperwork according to standard.
- Demonstrate teamwork by cooperating with and assisting colleagues as needed.
- Address special guest preferences recorded in guest history profiles.
- ensure any learned preferences are properly recorded in accordance with ORB SMS standards.
- Stay current with developments and procedures in the hotel by attending daily front office briefings and reviewing the front office communications board regularly.
- THAI nationality only.
- Have been in the relevant working experience for the minimum of 2-4 years in luxury 5 star hotel/resort.
- Dynamic.
- hardworking.
- possess the great service mind.
- Good command of English both written and spoken.
- Familiar with Opera system.
- Bachelor.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- บริหารและควบคุมการดำเนินงานประจำวันของแผนก เพื่อให้เป็นไปตามคุณภาพ มาตรฐาน และตรงตามความคาดหวังของลูกค้าในแต่ละวัน.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- กำหนดเป้าหมายและวางแผนการทำงานอย่างชัดเจน เพื่อจัดลำดับความสำคัญ จัดระเบียบ และให้งานบรรลุผลตามที่กำหนด.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- รับมือกับข้อร้องเรียน การระงับข้อพิพาท การแก้ไขปัญหาความขัดแย้ง และการเจรจาเพื่อหาข้อยุติร่วมกับฝ่ายที่เกี่ยวข้อง.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- ควบคุมและวางแผนอัตรากำลังพนักงานให้เหมาะสม เพื่อให้การบริการ การดำเนินงาน และเป้าหมายทางการเงินของแผนกบรรลุผล.
- Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
- ส่งเสริมการสื่อสารอย่างต่อเนื่องและสม่ำเสมอกับพนักงาน เพื่อสร้างความเข้าใจในเป้าหมายทางธุรกิจ ถ่ายทอดความคาดหวัง รับรู้และยกย่องผลการปฏิบัติงาน และสร้างผลลัพธ์ที่ต้องการ.
- Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.
- เข้าใจผลกระทบของการดำเนินงานของแผนกต่อเป้าหมายทางการเงินของสถานประกอบการโดยรวม และบริหารจัดการให้สามารถบรรลุหรือเกินกว่าเป้าหมายที่กำหนด.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- ใช้ทักษะด้านมนุษยสัมพันธ์และการสื่อสารในการเป็นผู้นำ สร้างอิทธิพลเชิงบวก และจูงใจผู้อื่น สนับสนุนการตัดสินใจทางธุรกิจและการเงินอย่างเหมาะสม แสดงถึงความซื่อสัตย์สุจริต และเป็นผู้นำด้วยการเป็นแบบอย่างที่ดี.
- Encourages and building mutual trust, respect, and cooperation among team members.
- ส่งเสริมและสร้างความไว้วางใจ ความเคารพ และความร่วมมือระหว่างสมาชิกในทีม.
- Serving as a role model to demonstrate appropriate behaviors.
- ปฏิบัติตนเป็นแบบอย่างที่ดีในการแสดงพฤติกรรมที่เหมาะสมในการทำงาน.
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- ควบคุม ดูแล และบริหารพนักงาน รวมถึงการจัดการงานประจำวันทั้งหมด และมีความเข้าใจในหน้าที่ของพนักงานแต่ละตำแหน่งเพียงพอที่จะสามารถปฏิบัติงานแทนได้ในกรณีจำเป็น.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- สร้างและรักษาความสัมพันธ์ในการทำงานที่เปิดกว้าง โปร่งใส และส่งเสริมความร่วมมือระหว่างพนักงานภายในทีม.
- Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
- ปฏิบัติหน้าที่ควบคุมดูแลทุกส่วนของแผนกต้อนรับส่วนหน้า ในกรณีที่ไม่มีผู้จัดการแผนกต้อนรับส่วนหน้า หรือผู้ช่วยผู้จัดการแผนกต้อนรับส่วนหน้าอยู่ปฏิบัติงาน.
- Provides services that are above and beyond for customer satisfaction and retention.
- ให้บริการที่เหนือความคาดหวัง เพื่อสร้างความพึงพอใจและความภักดีของลูกค้า.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- พัฒนาคุณภาพการบริการ โดยการสื่อสาร ชี้แนะ และช่วยให้พนักงานเข้าใจความต้องการของลูกค้า พร้อมให้คำแนะนำ ข้อเสนอแนะ และการโค้ชรายบุคคลเมื่อจำเป็น.
- Responds to and handles guest problems and complaints.
- ตอบสนองและแก้ไขปัญหาหรือข้อร้องเรียนของลูกค้าอย่างเหมาะสมและมีประสิทธิภาพ.
- Sets a positive example for guest relations.
- เป็นแบบอย่างที่ดีด้านการดูแลความสัมพันธ์กับลูกค้า.
- Empowers employees to provide excellent customer service.
- ส่งเสริมและมอบอำนาจให้พนักงานสามารถให้บริการลูกค้าได้อย่างยอดเยี่ยม.
- Observes service behaviors of employees and provides feedback to individuals.
- สังเกตพฤติกรรมการให้บริการของพนักงาน และให้ข้อเสนอแนะเพื่อการพัฒนาเป็นรายบุคคล.
- Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.
- ติดต่อและสื่อสารกับลูกค้าเพื่อรับฟังความคิดเห็นเกี่ยวกับคุณภาพของสินค้า ระดับการให้บริการ และความพึงพอใจโดยรวม.
- Ensures employees understand customer service expectations and parameters.
- ทำให้พนักงานเข้าใจมาตรฐาน ความคาดหวัง และขอบเขตของการบริการลูกค้าอย่างชัดเจน.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- เน้นย้ำความพึงพอใจของลูกค้าในการประชุมแผนกทุกครั้ง และมุ่งเน้นการปรับปรุงคุณภาพอย่างต่อเนื่อง.
- Additional.
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- ถ่ายทอดและให้ข้อมูลแก่ผู้บังคับบัญชา เพื่อนร่วมงาน และผู้ใต้บังคับบัญชา ผ่านทางโทรศัพท์ เอกสารลายลักษณ์อักษร อีเมล.
- หรือการสื่อสารโดยตรง.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- วิเคราะห์ข้อมูลและประเมินผลลัพธ์ เพื่อเลือกแนวทางที่เหมาะสมที่สุดในการแก้ไขปัญหา.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- แจ้งและ/หรือรายงานข้อมูลที่เกี่ยวข้องให้แก่ผู้บริหาร เพื่อนร่วมงาน และผู้ใต้บังคับบัญชา รับทราบอย่างถูกต้องและทันท่วงที.
- Performs all duties at the Front Desk as necessary.
- ปฏิบัติหน้าที่งานต้อนรับส่วนหน้ากตำแหน่งตามความจำเป็น.
- Runs Front Desk shifts whenever necessary.
- ปฏิบัติงานควบคุมกะงานของแผนกต้อนรับส่วนหน้าเมื่อมีความจำเป็น.
- Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.
- เข้าร่วมการประชุมของแผนก และสื่อสารเป้าหมายของแผนกต้อนรับส่วนหน้าอย่างชัดเจนและสม่ำเสมอ เพื่อให้เกิดผลลัพธ์ตาม.
- ที่องค์กรกำหนด.
- Bachelor's degree or diploma, with at least 5 years of experience in guest services, front desk operations, or a related professional area.
- สำเร็จการศึกษาระดับปริญญาตรีหรือประกาศนียบัตร และมีประสบการณ์ทำงานอย่างน้อย 5 ปี ในงานบริการลูกค้า งานแผนกต้อนรับส่วนหน้า หรือสายงานที่เกี่ยวข้อง.
- 3 years experience in Front office Supervisor.
- มีประสบการณ์ทำงานในตำแหน่งหัวหน้างานแผนกต้อนรับส่วนหน้าอย่างน้อย 3 ปี.
- Excellent communicate in Thai and English.
- มีทักษะการสื่อสารภาษาไทยและภาษาอังกฤษในระดับดีเยี่ยม.
- Service mind required.
- มีใจรักงานบริการ.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- To anticipate guest needs and handle guest inquiries to the full satisfaction of the guest.
- To be knowledgeable on all facts of the hotel product and services, and the area in which the hotel is located.
- To oversee operations of the bell section and transportation operations. Not the right fit? Set up email alerts as new job postings become available that meet your interest!.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Employer Branding, Service-Minded, Recruitment, Budgeting, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿100,000 - ฿150,000, สามารถต่อรองได้
- Responsible primarily for planning organising and controlling the activities of Human Resources and training functions including formulating of policies identification of objectives and achievement of goals set forth by the management in relation to employment compensation and benefits learning and development labour relations and Team Member relations. Implementation of corporate Human Resources policies procedures rules and regulations.
- Bachelor's degree in Human Resources Business Administration or a related field.
- Minimum 8-10 years of HR experience preferably in the hospitality industry.
- Strong knowledge of labour laws and HR best practices.
- Proven expertise in recruitment employee relations and performance management.
- Strong leadership and people management skills.
- Strong analytical skills with the ability to prepare HR Analytics and reports to support strategic decision-making.
- Knowledge of HR budgeting workforce planning and personnel cost control.
- Proven track record in Employee Engagement Employer Branding and organizational culture development.
- Excellent command of spoken and written English.
- Professional proactive service-minded and able to work under pressure.
- Bachelor.
- 8-10.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Leadership Skill, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- BA, BS and or Food Service degree.
- Minimum 5 years' experience in a similar sales leadership or account management role, ideally within the food & beverage industry.
- Proven track record of exceeding sales targets and growing key customer accounts.
- Strong interpersonal and relationship management skills, with the ability to influence at all levels.
- Excellent organization and follow-up skills, attention to detail.
- Ability to work independently, under pressure, and with little direction.
- Ability to succeed in a competitive environment.
- Fluency in English.
- Our Commitment to a Culture of Inclusion & Belonging.
- Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Leadership Skill, HACCP, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Coordinate, schedule and supervise Housekeeping team members.
- Conduct regular inspections of guest rooms, public areas and back-of-house areas.
- Ensure cleanliness and service standards meet Anantara brand standards.
- Manage housekeeping supplies, equipment and inventory.
- Train, coach and develop Housekeeping team members.
- Handle guest requests, complaints and follow-up actions.
- Coordinate with Front Office, Engineering, F&B and other departments.
- Monitor adherence to SOP, hygiene, health & safety and HACCP requirements.
- Support manpower planning, productivity and cost control.
- Act on behalf of the Executive Housekeeper when required.
- Minimum 5 years' experience in Housekeeping, with supervisory/leadership experience.
- Previous experience in a luxury hotel/resort is highly preferred.
- Strong knowledge of Housekeeping operations, SOPs and quality standards.
- Good knowledge of hygiene and safety standards.
- Good command in English communication skills.
- Strong leadership and people-management skills.
- Excellent attention to detail.
- Good problem-solving and decision-making skills.
- Strong communication and interpersonal skills.
- Passion for training, coaching and developing team members.
- Able to work flexible shifts, weekends and public holidays.
- Preferred.
- Bachelor's degree or Diploma in Hospitality / Hotel Management or related field.
- Experience in a large luxury hotel/resort.
- Knowledge of Opera / PMS and Microsoft Office.
- Experience in inventory control, scheduling and departmental cost control.
- Not the right fit? Set up email alerts as new job postings become available that meet your interest!.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Assurance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Coordinate multiple workstreams and stakeholders.
- Track milestones, benefits, risks, and dependencies.
- Prepare transformation dashboards and management reports.
- Support change, communication, and adoption activities.
- Maintain transformation documentation and governance artifacts.
- 2-5 years of experience in PMO, TMO, or transformation roles.
- Strong analytical and coordination skills.
- Experience in large-scale transformation programs is a plus.
- If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
- The exceptional EY experience. It's yours to build.
- EY | Building a better working world.
- EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
- Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Industry trends, Procurement, Purchasing, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
฿100,000 , สามารถต่อรองได้
- Provide exceptional wine service and personalized recommendations based on guests' preferences, cuisine, occasion, and budget.
- Recommend and execute food-and-wine pairings that complement each venue's culinary concept.
- Conduct professional wine presentations, decanting, and tableside service according to luxury hospitality standards.
- Build strong relationships with guests and create memorable dining experiences.
- Handle wine-related guest inquiries and feedback professionally.
- Wine Program Development.
- Develop, maintain, and continuously improve wine lists across Soho Hospitality venues.
- Source and evaluate new wines, vintages, and beverage products.
- Maintain a balanced and commercially viable wine portfolio across premium, mid-range, and accessible selections.
- Work closely with Culinary and Operations teams to develop wine pairing menus and seasonal beverage promotions.
- Monitor wine industry trends and recommend new products and concepts.
- Sales & Commercial Performance.
- Drive wine and beverage sales through effective recommendations, upselling, and guest engagement.
- Increase average beverage spend per guest and overall beverage revenue.
- Promote premium wines, reserve labels, and special beverage offerings.
- Support wine dinners, tasting events, brand activations, and promotional campaigns.
- Contribute to outlet and company revenue targets through strategic beverage initiatives.
- Inventory & Cost Control.
- Manage wine inventory, ordering, stock rotation, and cellar organization.
- Conduct regular stock counts and inventory reconciliations.
- Minimize wastage, breakage, spoilage, and inventory variances.
- Ensure proper storage, handling, and preservation of wines and premium beverages.
- Monitor beverage costs and identify opportunities to improve profitability.
- Coordinate with Purchasing and Finance teams on procurement and inventory control.
- Training & Team Development.
- Develop and deliver structured wine training programs for restaurant teams.
- Train staff on wine fundamentals, food & wine pairing, wine service standards, upselling techniques, and beverage knowledge.
- Coach and mentor Restaurant Managers, Supervisors, Bartenders, and Service Teams.
- Support beverage training and onboarding for new employees.
- Promote a culture of beverage excellence across Soho Hospitality venues.
- Supplier & Industry Relations.
- Build and maintain strong relationships with wine importers, distributors, and suppliers.
- Participate in supplier tastings, product evaluations, and industry events.
- Work with suppliers to secure promotional support and staff training opportunities.
- Stay updated on market developments and emerging beverage trends.
- Compliance & Standards.
- Ensure compliance with Thai alcohol regulations and licensing requirements.
- Promote responsible alcohol service.
- Follow Soho Hospitality SOPs, service standards, and operational policies.
- Maintain high standards of professionalism, hygiene, and workplace safety.
- Minimum 3 years of experience as a Sommelier, Senior Sommelier, or Senior Beverage Professional.
- Hotel experience is required.
- Experience in luxury hotels, fine dining restaurants, premium hospitality venues, or Michelin-starred establishments is highly preferred.
- Proven experience in wine sales, guest engagement, wine program management, inventory control, and team training.
- Experience in an upscale international restaurant environment is highly desirable.
- Diploma or Degree in Hospitality Management, Hotel Management, Food & Beverage Management, Wine Studies, or a related field is preferred.
- Professional Certifications - Preferred.
- WSET Level 2 or Level 3.
- Certified Sommelier.
- Certified Wine Professional (CWP).
- Other internationally recognized wine qualifications.
- Old World and New World wines.
- International wine regions and appellations.
- Grape varieties and vintages.
- Champagne and sparkling wines.
- Fortified and dessert wines.
- Premium spirits and digestifs.
- Wine storage and cellar management.
- Beverage costing and profitability.
- Skills & Competencies.
- Excellent guest service and communication skills.
- Strong wine sales and upselling abilities.
- Excellent training and coaching skills.
- Strong commercial awareness and business acumen.
- Inventory management and cost-control skills.
- Excellent organization and planning.
- Strong attention to detail.
- Professional appearance and grooming.
- Ability to work effectively under pressure in a fast-paced environment.
- Strong English communication skills.
- Beverage revenue growth.
- Wine sales contribution to total beverage revenue.
- Average beverage spend per guest.
- Premium wine sales performance.
- Beverage cost percentage.
- Inventory accuracy and variance control.
- Guest satisfaction.
- Staff beverage knowledge and training results.
- Number and effectiveness of wine training sessions.
- Performance of wine promotions, pairing menus, and wine events.
- Why Join Soho Hospitality?.
- Work with leading hospitality concepts in Thailand, including Above Eleven, Charcoal Tandoor Fire Grill, and other premium venues within the Soho Hospitality portfolio.
- Work with an international beverage program and diverse, high-end clientele.
- Opportunity to contribute to the development of wine and beverage programs across multiple venues.
- Career growth opportunities within a dynamic and expanding hospitality group.
- Access to supplier training, wine tastings, and professional development opportunities.
- Opportunity to make a direct impact on the growth and success of Soho Hospitality's beverage program.
- How to ApplyIf you are passionate about wine, luxury hospitality, and creating exceptional guest experiences, we would love to hear from you.
- About us.
- Soho Hospitality operates some of Thailand's most renowned hospitality concepts, including Above Eleven, Charcoal Tandoor Fire Grill, and other premium venues within the Soho Hospitality portfolio. The company is a dynamic and expanding hospitality group based in Bangkok, Thailand.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Multitasking, English, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide accurate information and recommendations regarding Bangkok attractions, restaurants, shopping, entertainment, transportation and local activities.
- Arrange transportation, taxis, private cars, airport transfers, tours and other guest requirements.
- Assist guests with restaurant reservations, sightseeing arrangements, tickets and special activities.
- Provide information regarding hotel facilities, restaurants, spa, recreational activities and other services.
- Maintain comprehensive knowledge of the hotel's products, services, facilities, promotions and operating hours.
- Maintain up-to-date knowledge of local attractions, events, restaurants and transportation options.
- Assist guests with special requests, celebrations, VIP arrangements and personalized experiences.
- Coordinate closely with Front Office, Bell Desk, Guest Relations, F&B and other departments to ensure seamless guest service.
- Follow up on guest requests to ensure they are completed accurately and within the required timeframe.
- Handle guest complaints and service recovery professionally, escalating issues to the Supervisor/Manager when required.
- Maintain accurate records of guest requests, bookings, transportation arrangements and other concierge activities.
- Ensure all external suppliers and service providers meet the hotel's service expectations.
- Assist with luggage, arrival/departure arrangements and other Front Office duties when required.
- Promote hotel facilities, services and appropriate experiences to enhance guest satisfaction and revenue opportunities.
- Maintain a professional appearance and grooming in accordance with Anantara standards.
- Attend daily briefings, training and departmental meetings.
- Follow all hotel policies, SOPs, health & safety and security procedures.
- Perform other duties as assigned by the Concierge Supervisor/Manager.
- Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, Tourism or a related field.
- Relevant hospitality training or certification is an advantage.
- Minimum 1-2 years of experience in Concierge, Guest Relations, Front Office, Guest Service or a similar guest-facing position.
- Experience in a 5-star hotel, luxury resort or international hotel is highly preferred.
- Experience handling VIP guests and international travelers is an advantage.
- Excellent knowledge of Bangkok attractions, restaurants, shopping, entertainment and transportation.
- Good understanding of hotel operations and guest services.
- Strong knowledge of transportation arrangements, including taxis, private cars, airport transfers and public transportation.
- Good computer skills and familiarity with hotel systems/PMS is an advantage.
- Strong organizational and multitasking skills.
- Excellent problem-solving and follow-up skills.
- Good to excellent command of English, both spoken and written.
- Not the right fit? Set up email alerts as new job postings become available that meet your interest!.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Service-Minded, Teamwork, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- MSpa is the spa and wellness division of Minor Hotels, operating over 70 award-winning spas worldwide across some of the most renowned hotel and resort brands in the world. Our journey began in Thailand in 1999 with Mandara Spa, and has since grown to encompass the celebrated Anantara Spa and AvaniSpa brands, alongside bespoke wellness concepts crafted for individual properties. Rooted in Asian wellness heritage and driven by a commitment to innovation, MSpa continues to evolve - from immersive wellness programmes and in-house concepts to collaborations with leading wellness and me ...
- To support management in the daily operations of Bangkok LIFE and ensure a seamless, personalised and high-quality guest experience. The position will be the first point of contact for guests and is responsible for creating a warm, professional and service-oriented experience throughout the guest journey.
- Be the first point of contact for guests and ensure all interactions are warm, professional and service-oriented. Build and maintain strong relationships with guests and members, understanding their needs, preferences and wellness goals. Follow up with guests and members after their visits to encourage continued engagement and repeat visits. Handle guest enquiries, requests and complaints professionally and ensure appropriate follow-up. Identify opportunities to introduce relevant Bangkok LIFE programmes and experiences based on the guest's needs, within the scope of the role and approved guidelines. Coordinate with the Medical and Wellness teams when guests require further consultation or professional advice. Maintain accurate guest profiles, preferences and relevant service information in the system. Longevity, Wellness & Biohacking Knowledge Develop a good understanding of Bangkok LIFE's longevity, wellness, biohacking, medical and recovery services. Be able to confidently explain the purpose, benefits, duration and process of our programmes and treatments to guests. Understand the difference between wellness services and medical services and refer guests to the appropriate doctor or medical team when medical advice is required. Stay informed about new treatments, equipment, programmes and promotions. Support guests in understanding their personalised wellness journey and recommend appropriate next steps based on approved programme guidelines. Ensure that all information provided to guests is accurate and aligned with approved medical and marketing communication. Reservations & Guest Services Answer all incoming phone calls and enquiries in a professional and friendly manner. Respond to guest enquiries regarding programmes, treatments, availability, duration and pricing. Schedule appointments efficiently and coordinate availability with the Medical and Wellness teams. Suggest appropriate alternatives when the guest's preferred appointment or service is unavailable. Confirm appointment times, cancellation policies and relevant information before ending calls. Support online bookings and enquiries through relevant digital channels. Guest Experience & Brand Representation Conduct Bangkok LIFE facility tours for guests, members, hotel guests, media, travel agents and partners. Present Bangkok LIFE's brand positioning and explain our Longevity & Biohacking concept in a clear and engaging manner. Ensure the guest journey is consistent with Bangkok LIFE's service standards and positioning. Communication & Teamwork Maintain good working relationships with guests, members, colleagues, Mspa and St Regis Hotel. Support ongoing English communication and service dialogue training related to wellness and longevity services. Communicate effectively with the Medical and Wellness teams to ensure accurate information is provided to guests. Participate in training and development activities to continuously improve product knowledge and guest service skills. Carry out other duties as assigned by management.
- Position.
- Bachelor's Degree in any related field. Minimum 2 years' experience in hospitality, wellness, spa, healthcare, medical services, fitness or luxury guest relations. Experience in wellness, longevity, biohacking or medical wellness would be an advantage. Strong customer relationship management and guest service experience. Experience in sales, membership or relationship management would be an advantage. Good understanding of luxury hospitality and personalised guest service. Personnel.
- Fluent in spoken and written English. Excellent communication and interpersonal skills. Confident and professional when communicating with guests. Positive attitude, service-minded and team-oriented. Well groomed and professional appearance. Strong relationship-building and follow-up skills. Able to learn and communicate technical wellness and medical information clearly and appropriately. Strong commercial awareness with the ability to identify appropriate opportunities for guest engagement and repeat visits. Passionate about wellness, longevity, healthy ageing and biohacking. Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

อัปโหลดเรซูเม่ของคุณ
AI ของเราจะอ่านให้ แล้วหางานที่ใช่สำหรับคุณ
อัปโหลดเรซูเม่ประสบการณ์:
8 ปีขึ้นไป
ทักษะ:
Project Management, Public Relations, Leadership Skill, Swift, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿45,000 - ฿85,000, สามารถต่อรองได้
- Overview Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio spans a wide range of well-loved brands - from The Pizza Company, Swensen's and Sizzler to Dairy Queen, Burger King, The Coffee Club, Bonchon, The Steak & More, Benihana and more. Driven by a commitment to delivering exceptional customer experiences and achieving the highest standards of satisfaction. We grow by innovating, expanding into new markets and investing in the people who make it all happen. Whet ...
- Responsible for the operations of the company, to ensure successes of operational department by providing operational leadership, with a goal of achieving 100% customer satisfaction while ensuring consistency and adherence to all restaurants and operating standards.
- Business Ensure execution of operating standards that optimize returns on assets and increases sales and improves profits. Analyze and report weekly on controllable, sales and profits to ensure accurate and timely financial tracking. Must be competent in developing and recommending operating plan, training budget and budget in addition to ensuring meeting established budgetary guidelines. Ensure crisis management system is followed as requires to maintain efficient operations. Ensure good public relations efforts as requires enhancing and preserving a good company image. Sales Set sales target of the responsible areas and drive sales to ensure achieve target. Evaluate sales trends and take appropriate action plan to close the sales gaps. Provide input to District Manager and Restaurant Manager on local programs to maximize the impact of Local Restaurant Marketing. People With the agreement of the appropriate Human Resources Director and General Manager, take appropriate employment actions to ensure quality of management and proper staffing levels. Lead the team to create, develop and update any related procedures/ systems and operational manual. Coach, counsel and develop District Manager and Restaurant Manager in the achievement of company standards and their personal development plans. Ensure proper training phases are successfully completed of all company restaurant personnel in relation to their development. Utilize a communication process to ensure all staff is aware of expectations and performance standards. Ensure that any government regulations are upheld by all management staff. Customer Ensure 100% customer satisfaction at all time Ensure all restaurants operate at a high quality level of Q.S.C. standard with emphasis on customer service while adhering to all health and safety company standards and procedures. Ensure District Manager and Restaurant Manager resolves customer complaints in a proper and swift manner. Innovation Design and implement process improvements, new tools, and digital solutions that enhance efficiency, speed, and service quality. Support the rollout of new restaurant models, kitchen layouts, and service platforms Develop a clear innovation roadmap that balances creativity, feasibility, and ROI. Manage cross-functional project teams, ensuring timely delivery of pilot initiatives and post-launch evaluation. Use data analytics and customer insights to guide innovation decisions and measure success. Perform other duties as assigned by Operations Director.
- ฺฺBachelor degree in Business Administration or any related fields. Minimum 8 years relevant experience with a minimum of 3 years in.
- management level.
- with international companies. Proficiency in English and computer literate Strong skills in driving for results Strong interpersonal and leadership skills. Strong skills in people management and development. Strong understanding of food and beverage business and customer behavior. Excellent project management, analytical, and problem-solving skills. leading cross-functional innovation projects from ideation to implementation. Creative thinker with a passion for innovation, technology, and guest experience design. Not the right fit? Set up email alerts as new job postings become available that meet your interest!.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Electrical Engineering, Mechanical Engineering, Cost Estimation, Procurement, Purchasing, Budgeting
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Support the execution of workplace renovation and engineering projects by applying engineering knowledge to coordinate project activities, review technical documents, monitor project progress, and ensure projects are delivered in accordance with approved scope, budget, schedule, quality, and company standards.
- The role is also responsible for project documentation, procurement coordination, contract administration, cost control, and communication with internal stakeholders, consultants, contractors, and vendors throughout the project lifecycle.
- Project Coordination.
- Coordinate workplace renovation, relocation, and workplace improvement projects.
- Monitor project progress and follow up on project schedules and deliverables.
- Coordinate with internal stakeholders, consultants, contractors, designers, and vendors.
- Conduct site inspections and monitor construction activities to ensure work complies with project requirements.
- Support project implementation from planning through project completion and handover.
- Engineering Support.
- Review engineering drawings, specifications, and technical documents.
- Review BOQ, engineering scope, and project quantities.
- Support technical evaluations and engineering solutions for renovation and workplace improvement projects.
- Coordinate engineering activities related to Civil, Electrical, Mechanical, Interior, and IT infrastructure works.
- Ensure engineering work complies with company standards and relevant regulations.
- Cost Control & Procurement.
- Assist in project budgeting and cost estimation.
- Monitor project costs and support cost control activities.
- Review contractor quotations and compare technical proposals.
- Prepare Purchase Requisitions (PR) and Purchase Orders (PO).
- Coordinate procurement activities with Purchasing and Finance teams.
- Contract Administration.
- Prepare and maintain project documentation and records.
- Support contract preparation, contract administration, variation orders, and project close-out documentation.
- Coordinate tender documentation and contractor evaluation processes.
- Follow up on contractor performance and contractual deliverables.
- Project Administration.
- Prepare project reports, presentations, meeting minutes, and executive summaries.
- Maintain project schedules, documentation, and filing systems.
- Coordinate project meetings and follow up on action items.
- Support management with project updates and reporting.
- Bachelor's Degree in Electrical Engineering (preferred), Mechanical Engineering, or other related Engineering disciplines.
- Professional Engineering License is an advantage.
- Minimum 3-5 years of experience in engineering projects, office renovation, construction, fit-out, workplace projects, or project coordination.
- Experience in commercial office buildings or corporate workplace environments is preferred.
- Technical Knowledge & Skills.
- Able to read engineering drawings and technical specifications.
- Knowledge of BOQ preparation and review.
- Knowledge of construction methods and renovation projects.
- Understanding of cost estimation and cost control.
- Knowledge of procurement processes and PR/PO procedures.
- Understanding of contract administration and tender documentation.
- Basic knowledge of building systems (Civil, Electrical, Mechanical).
- Basic understanding of Network and IT Infrastructure is an advantage.
ประสบการณ์:
7 ปีขึ้นไป
ทักษะ:
Project Management, Procurement
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Implement and coordinate all Mechanical LOTO procedures.
- Interpret work scope, drawings, P&IDs, and other relevant documentation to determine proper mechanical isolations.
- Verify isolation points and issue LOTO certificates.
- Issue, modify, and close LOTO permits, ensuring accuracy and compliance.
- Ensure locks and tags are correctly placed and removed.
- Field Oversight & Compliance.
- Conduct field inspections to ensure LOTO compliance.
- Ensure all protective measures listed in the permit are in place before authorizing work.
- Perform audits of LOTO permits, including field verification.
- Confirm systems/equipment are restored to a safe configuration after work completion.
- Administration & Control.
- Maintain LOTO equipment and registers.
- Maintain a current list of Authorized Permit Requestors.
- Accept and process LOTO requisitions only from authorized personnel.
- Control, track, and report all LOTO permits.
- Collaboration & Support.
- Work closely with construction, pre commissioning, commissioning, and HSE teams.
- Provide LOTO training and participate in incident investigations.
- Support safe work planning and system handover activities.
- Diploma or degree qualified in Engineering or equivalent combination of qualifications and experience.
- Appropriate level of commissioning experience in relevant industry sector, typically a minimum of 7 years of engineering experience if degree qualified OR trade discipline qualified with a minimum 10 years relevant practical experience.
- Good standard of general computer literacy.
- Fully conversant with regards to discipline technical knowledge.
- Proven experience of interpreting discipline documentation.
- Ability to monitor work progress and report against the plan.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Financial Reporting, Microsoft Office, Leadership Skill
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Ensure that the restaurant adheres to all health, safety, and legal regulations.
- Oversee inventory management, cost control, and financial reporting.
- Develop and implement marketing strategies to attract and retain customers.
- Collaborate with the culinary team to maintain high standards of food quality and presentation.
- Develop and implement marketing strategies to attract and retain customers.
- Foster a positive and productive work environment for the restaurant staff.
- Continuously seek ways to improve operational efficiency and customer satisfaction.
- Minimum 3 years of experience in a similar restaurant management and Marketing role.
- Strong leadership and people management skills.
- Excellent problem-solving and decision-making abilities.
- Thorough understanding of food and beverage operations, including inventory management and cost control.
- Proficient in Microsoft Office and other relevant software.
- Excellent communication and interpersonal skills.
- A passion for the hospitality industry and a commitment to providing exceptional customer service.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Management, Thai, English
ประเภทงาน:
งานประจำ
เงินเดือน:
฿15,000 - ฿25,000, สามารถต่อรองได้, มีค่าคอมมิชชั่น
- Oversee daily restaurant shifts to ensure fast, high-quality food and drink service.
- Lead, train, and support service staff to maintain high hospitality standards.
- Work closely with the kitchen team to ensure excellent food quality and presentation.
- Handle guest feedback professionally to maintain high satisfaction and repeat visits.
- Manage table seating, reservations, and daily floor setups efficiently.
- Monitor restaurant inventory, handle ordering, and minimize food waste.
- Ensure strict cleanliness, food safety, and hygiene standards in all dining areas.
- Assist in organizing restaurant schedules and tracking daily sales reports.
- Proven experience as a captain, team leader, or supervisor in a restaurant or resort.
- A strong passion for food, cooking, and delivering excellent customer service.
- Active leadership skills with a positive, helpful attitude toward the team.
- Good problem-solving skills to handle busy shifts and quick guest requests.
- Familiarity with restaurant Point of Sale (POS) systems and basic digital tools.
- Clear communication skills to bridge the front-of-house team and the kitchen.
- High school diploma or a degree in Hospitality, Culinary Arts, or a related field.
- Company Culture.
- We value teamwork, honest communication, and respect. We support a good work-life balance and provide opportunities for our staff to learn and grow in their careers.
ประสบการณ์:
7 ปีขึ้นไป
ทักษะ:
Project Management
ประเภทงาน:
งานประจำ
เงินเดือน:
฿75,000 - ฿100,000, สามารถต่อรองได้
- Lead hotel construction and development projects from project initiation, design development, procurement, construction, commissioning, and hotel opening.
- Develop and manage overall project schedules, budgets, and resource plans to ensure projects are delivered on time and within budget.
- Coordinate with internal stakeholders including Development, Design, Procurement, Operations, Finance, Legal, and Asset Management throughout the project lifecycle.
- Manage consultants, architects, engineers, contractors, and suppliers to ensure project quality and compliance with company standards.
- Review project designs, drawings, specifications, and construction methodologies to optimize quality, cost efficiency, and operational functionality.
- Monitor construction progress, identify project risks, and implement corrective actions to minimize delays and cost overruns.
- Ensure compliance with building regulations, safety requirements, environmental standards, and corporate governance.
- Conduct regular site inspections, project meetings, and progress reporting to senior management.
- Manage project budgets, variation orders, claims, contract administration, and project documentation.
- Support feasibility reviews, construction monitoring, project reporting, and stakeholder coordination.
- Support hotel pre-opening activities and ensure smooth project handover to Operations.
- Bachelor's degree in Civil Engineering, Construction Management, Architecture, or related field.
- Minimum 7 years of experience in hotel, hospitality, mixed-use, commercial, or large-scale construction projects.
- Lead multiple concurrent hotel development projects, primarily mid-scale, upscale, and luxury hotel developments.
- Proven experience managing projects throughout the full project lifecycle from concept to completion.
- Experience coordinating multidisciplinary teams, consultants, and contractors.
- Good command of English both verbal and written skills.
- Ability to manage multiple projects simultaneously in a fast-paced environment.
- Able to travel to project sites nationwide as needed.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Leadership Skill
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Organizing/Attending SIMOPS coordination meetings for the daily SIMOPS coordination.
- Feeding back the results of such coordination to Commissioning/Operations team.
- Inspect the site conditions for the implementation of agreed SIMOPS risk mitigations.
- Communicate HSES commissioning daily plans and other relevant information by conducting and participating in daily pre-start meetings, induction programs, and toolbox meetings.
- Support and communicate Incident/Injury Prevention.
- Liaising with Company Operations, Commissioning Management, and Construction Management.
- Liaising with Emergency Response Teams.
- Liaising with Incident Management Teams.
- Maintain project compliance with relevant HSSE guidelines onsite by performing audits and inspections as required, setting up hazardous substances/plant registers as required for the commissioning process.
- Visible commitment to commissioning and HSSE improvement programs and ensures HSE incidents are investigated to prevent recurrence and provide learning.
- Minimum 5 years Commissioning and Construction HSES experience on large capital projects preferably in a Refinery.
- More than 5 years of working experience either in Oil/Gas production facilities, power plants, or chemical plants for either of operation / maintenance.
- Tertiary qualifications in Health, Safety, Security and Environment (HSSE) or a related discipline.
- Leadership by example recognizes, develops, and enhances the potential of the workforce to achieve flawless execution.
- Excellent interpersonal and communication skills and persuasive.
- Effective coaching: understands performance expectations and is effective in communicating these to the work force and motivating them to achieve required results.
- Strong communication skills: capability to effectively interact with individuals of all levels.
- Highly developed analytical, written, verbal communication and presentation skills.
- Demonstrated team management and leadership capability.
- Good knowledge of hydrocarbon processing.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Financial Modeling, Project Management, Microsoft Office, Power point, Leadership Skill
ประเภทงาน:
งานประจำ
เงินเดือน:
฿40,000 - ฿55,000, สามารถต่อรองได้
- Explore new business opportunities by building strong relationships with hotel management team, business partners, and stakeholders.
- Act as a project leader, be able to lead the meeting, follow up and monitor result vs compressed timeline (end-to-end process).
- Monitor hotels' revenue and profitability to provide constructive feedback.
- Analyze competitive hotel market supply, trends and recommend strategies to improve operations and high quality service.
- Manage capital expenditure by reviewing and approving capital expenditure budgets and proposals to ensure proper maintenance of hotel.
- Manage major investment projects, performing feasibility study and coordinating with all stakeholders to ensure projects are carried out according to timeline and budget.
- Contribute to the development and implementation of asset improvement policies to enhance value and returns.
- Liaise with all stakeholders and make strategic decisions on major hotel operational issues ensuring any potential risks are dealt with on a timely manner.
- Prepare monthly report about hotels issues and projects updates.
- Ensure hotels are complied with related rules, regulations, sustainability standards (ESG) and best practices.
- Support management in analyzing data and preparing presentations as requested.
- Support special projects and perform other duties & ad hoc tasks as assigned.
- Bachelor's Degree or higher in Business Administration, Finance, Engineering, Economics, or a related field.
- At least 2 years experience in financial feasibility studies, investment analysis and financial modeling in hotel, real estate, mixed-use or related functions.
- At least 1 year experience in hotel operations, preferably within the luxury to economy hotel segment will be an advantage.
- Fluent in spoken and written English (minimum score of TOEIC 800, TOEFEL 500, IELTS 6.5).
- Having experience in a listed company or large corporation will be an advantage.
- Excellent in business transformation, hotel operations and delivering excellent guest and customer experiences, and strategic growth.
- Excellent in project management and business presentation skills in Thai & English.
- Analytical skills to interpret data, identify trends, and make data-driven decisions.
- Proficient in Microsoft Office - Excel for finance, Power BI and PowerPoint.
- Able to travel up-country occasionally and must be able to drive and possess a valid driver's license.
- Ability to work on weekends (in case of emergencies) and irregular hours when required.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Project Management, Financial Modeling, Data Analysis, SQL, Thai
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- LINE MAN Wongnai is Thailand's Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.
- The mission.
- Your mission is to be the "Driver of Execution.".
- You will bridge the gap between vision and reality - taking high-level strategies and breaking them down into step-by-step execution plans. You ensure that complex initiatives are delivered smoothly, efficiently, and on time across all functions.
- Translate Strategy into Action (Execution Excellence).
- This is your core differentiator. You take abstract strategic goals and break them down into granular, step-by-step operational plans. You define clear milestones, owners, and timelines to ensure the strategy doesn't just stay on a slide but happens on the ground.
- Cross-Functional Orchestration.
- Act as the PMO (Project Management Office) for critical strategic initiatives. You align Sales, Product, Marketing, and Operations teams, ensuring everyone marches to the same beat. You remove blockers to "get things done" smoothly and efficiently.
- Performance Monitoring & Cadence.
- Establish the rhythm of the business. You track progress against plans rigorously, identifying risks early and course-correcting swiftly to ensure timely delivery of targets.
- Turn data into decisions. You lead deep-dive analyses to solve specific business problems (e.g., "Why is churn increasing in Segment A?") and propose data-backed solutions.
- Must Have.
- 5+ years of experience in Management Consulting, Corporate Strategy, Business Operations (BizOps), or a fast-paced Tech Startup environment.
- Mastery of "Deconstruction": Proven ability to break down complex, ambiguous problems into small, manageable tasks. You can turn a 1-year goal into a weekly to-do list.
- Strong Analytical Skills: Proficient in financial modeling, business casing, and data analysis (Excel/Google Sheets is a must; SQL is a plus).
- Project Management Prowess: You are organized, disciplined, and relentless about deadlines. You have a track record of leading cross-functional projects to successful completion.
- Communication & Influence: Ability to create compelling presentations (PowerPoint/Keynote) and influence stakeholders from operational teams to C-Level executives.
- Nice to Have.
- Experience in the SaaS, Payments, Retail Tech, or F&B industry.
- Experience with OKR setting and management.
- MBA or relevant advanced degree.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Business Development, Quality Assurance, Microsoft Office, Problem Solving, Negotiation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Identify, qualify, and pursue new business opportunities within targeted market segments.
- Build and maintain strong relationships with existing and prospective customers.
- Manage the sales pipeline, including opportunity identification, proposal development, negotiation, and contract closure.
- Develop and implement account plans for strategic customers and key accounts.
- Monitor market trends, competitive activities, and customer requirements to identify growth opportunities.
- Collaborate with technical, operations, and customer service teams to deliver customer solutions and ensure successful project execution.
- Prepare accurate sales forecasts, business plans, and market reports.
- Represent the company at industry events, trade exhibitions, and customer meetings.
- Ensure compliance with company policies, ethical standards, and local regulatory requirements.
- Support regional business initiatives and contribute to the achievement of overall business objectives.
- What You'll Bring.
- Bachelor's degree in food science, food engineering, chemical, or related fields.
- Minimum 5 years of experience in Technical Sales or Business Development, with prior hands-on experience in Production, Quality Control, or Quality Assurance within the food, beverage, dairy, or alcohol industries.
- Strong understanding of Food & Beverage manufacturing processes.
- Results-oriented with high sense of drive and urgency with a positive outlook.
- Ability to implement problem solving techniques in order to resolve customer issues and take corrective action.
- Ability to work independently as well as thrive in a cooperative work environment.
- Proficient in English (spoken and written).
- Proficient in Microsoft Office and CRM tools.
- Continuous professional development with many opportunities for growth.
- Access to a wide variety of internal and external training courses on our learning system.
- Hybrid Working Setup.
- We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.
- Be part of a high-growth company where your career can thrive.
- At Diversey - a Solenis Company, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.

ประเมินเงินเดือน
เช็กว่าคุณควรได้เงินเดือนเท่าไหร่ จากข้อมูลตลาดและทักษะของคุณ
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