เงื่อนไขการค้นหา

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Automation, Risk Management, Compliance, English

ประเภทงาน:

งานประจำ

• Lead and oversee the end-to-end operations of ShopeePay Customer Service teams, including both Level 1 (L1) and Level 2 (L2) support.
• Lead and manage cross-functional CS-related projects (e.g., new process rollouts, system enhancement, automation initiatives) from initiation to execution, ensuring alignment with business goals and timely delivery.
• Act as PMO for CS function, including project planning, resource allocation, progress tracking, and risk management.
• Ensure delivery of excellent customer experience by managing daily workflows, team performance, and service quality.
• Collaborate cross-functionally with product, operations, and compliance teams to resolve recurring issues and enhance service standards.
• Prepare and present performance reports, root cause analysis, and action plans to stakeholders and management.
• Requirements: Bachelor s or Master s degree in Business, Operations, or a related field.
• 4+ years of experience in customer service or project management, with at least 1 year in a leadership role.
• Proven track record in managing large support teams and delivering service excellence in a fast-paced environment.
• Strong analytical mindset with experience in interpreting performance data and driving metrics-based improvements.
• Excellent communication, people management, and conflict resolution skills with good command of English.
• Familiarity with fintech, payments, or digital wallet services is an advantage.
• Strong logical and analytical thinking.
• SQL and coding skills are a plus e.g. Google App Script, JavaScript, Python etc.

ประเภทงาน:

งานประจำ

• Promote assigned products to healthcare professionals including physicians, pharmacists, nurses, and hospital staff through planned and regular visits.
• Achieve and exceed territory sales targets and KPIs through effective planning, product detailing, and market development.
• Develop and maintain strong relationships with key opinion leaders (KOLs), prescribers, and other stakeholders.
• Understand and communicate product scientific data, clinical evidence, safety information, and appropriate usage to HCPs.
• Conduct product presentations, educational programs, and in-service training for HCPs and pharmacy staff.
• Identify market opportunities, competitor activity, and customer needs; report field intelligence and market feedback to the sales/marketing team.
• Manage territory business planning including call plans, account mapping, and monthly/quarterly activity reports.
• Ensure ethical promotion of products and compliance with regulatory requirements, industry codes (e.g., local pharmaceutical association guidelines), and company policies.
• Participate in promotional and medical meetings, conferences, and continuing medical education (CME) events as required.
• Bachelor s degree in Life Sciences, Pharmacy, Nursing, Biotechnology, or related field. (Graduates with a science background acceptable; post-graduate degree or MBA is a plus.).
• Prior experience as a Medical Representative or in pharmaceutical sales is preferred (0-3+ years depending on role level).
• Strong understanding of pharmacology, therapeutic areas relevant to the product portfolio, and clinical trial data interpretation.
• Proven track record of meeting or exceeding sales targets, leading overall territory management and consistently achieving strong performance assessment results, is preferred.
• Excellent communication, presentation, and interpersonal skills.
• Proven ability to build relationships and influence HCPs and decision-makers.
• Target-driven with strong planning, organizational, and time-management skills.
• Valid driver s license and willingness to travel within the assigned territory.
• High ethical standards and commitment to compliance.
• Work Location
• This role is based in Thailand (BKK).
• Join us in this impactful role and help shape the future of GSK in Thailand.
• Why GSK?.
• Uniting science, technology and talent to get ahead of disease together.
• GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.
• People and patients around the world count on the medicines and vaccines we make, so we re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
• We are committed to creating an inclusive workplace and providing equal opportunities for all applicants. We embrace an agile working culture across our roles, so if flexibility is important to you please discuss opportunities with our hiring team. If you need any adjustments to the recruitment process to help you demonstrate your strengths and capabilities, contact [email protected]. Please note this email is for adjustment requests only; for other enquiries please use our standard contact channels.
• Important notice to Employment businesses/ Agencies.
• GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

ทักษะ:

Salesforce, Business Development

ประเภทงาน:

งานประจำ

• Strong sales business acumen, focusing on planning and leveraging tools and DATA to meet business requirements.
• In-depth knowledge of NTT DATA's offerings, client applications, use cases, and market trends.
• Proficiency in sales pursuit, including identifying and advancing opportunities with prospects and clients.
• Experience with business-to-business and business-to-consumer sales techniques.
• Experience working with the Salesforce.com contact platform.
• Moderate-level experience in a sales team, customer service role, or business development and/or sales in the IT or professional services industry.
• Excellent client engagement and management skills, with a detailed understanding of client needs and effective sales planning.
• Ability to negotiate with clients and vendors/partners effectively.
• Bachelor's degree or equivalent in business or a sales-related field.
• On-site Working About NTT DATA
• NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters.
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Digital Marketing, Automation, Business Development, English

ประเภทงาน:

งานประจำ

• Prospecting via telemarketing, LinkedIn, and email marketing to maintain a full pipeline of opportunities across our key markets (Thailand, Australia, UK).
• Follow up on warm leads assigned to you by our Sales Manager.
• Understand client needs and objectives, and present bespoke digital marketing solutions that meet their goals.
• Attend industry functions, conferences, and networking events.
• Meet and exceed monthly and annual sales targets.
• Ensure smooth transition of new clients and maintain relationships for future upselling/cross-selling.
• Work closely with the marketing, strategy, and operations teams to align sales strategies.
• What We Offer: Support & Culture.
• Autonomy & Trust: We foster a culture where you are supported and motivated, but never micromanaged. You are given the freedom to manage your workflow and strategy.
• Strength-Based Leadership: You will be encouraged to shape your role around your unique strengths and reach out for the support you need to fill knowledge or skill gaps.
• Dedicated Mentorship: Receive regular, one-on-one mentorship from experienced managers dedicated to your professional growth.
• Modern Sales Toolkit: We equip you with the best-in-class tools and software, including Go High Level CRM, AI-powered automation, and specialized prospecting platforms, to maximize your efficiency and results.
• Team Camaraderie: Enjoy a strong team culture that values camaraderie and mutual support. We work hard, but we also ensure a healthy balance between achieving goals and enjoying ourselves.
• Collaborative Environment: Work within a collaborative, international team where your input directly shapes client strategies using Google Workspace for seamless communication.
• Key Requirements & Qualifications.
• A minimum of 2 years of proven B2B sales or business development experience, preferably in Digital Marketing, Media, Advertising, or a relevant Tech/Service industry.
• A strong understanding of the digital marketing landscape.
• Target-driven mindset with a history of meeting or exceeding sales quotas.
• English: Excellent communication and presentation skills in English are essential for communicating with UK and Australian clients.
• Thai: Proficiency in Thai is highly valued for efforts targeting the Thai market.
• A proactive, self-motivated "hunter" attitude with outstanding negotiation and client relationship skills.
• Proficiency in using a CRM system (e.g., Go High Level) and the Google Workspace suite.
• Compensation & Benefits at Entelech.
• Earning Potential: Highly Competitive OTE (On-Target Earnings) of ฿120,000 - ฿150,000+ THB per month based on consistently hitting sales targets.
• Salary: Highly Competitive Base Salary (dependent on experience) + Generous Uncapped Commission Structure.
• Performance Bonuses: Salary Increases, Quarterly and Annual Target Bonuses.
• Expat Support: BOI Certified Company providing Renewable 2-Year Visa and Work Permit for Expatriate Employees.
• Work Flexibility: Work From Home flexibility provided to high performers.
• Location: Office conveniently located right next to Huai Khwang MRT.
• Pay: ฿40,000.00 - ฿100,000.00 per month.
• Work Location: In person.

ประสบการณ์:

20 ปีขึ้นไป

ทักษะ:

Sales, Negotiation

ประเภทงาน:

งานประจำ

• Drive Salon Business: Develop and execute strategic plans to visit salons, understand their needs, and help them achieve their sales targets through our product portfolio.
• Strategic Account Growth: Use sales data and territory insights to identify opportunities, fulfill customer needs, and proactively acquire new salon partners ("conquest doors").
• Enable & Educate: Partner with our Education team to upskill hairdressers on our her ...
• Cross-Functional Collaboration: Work closely with the Brand, Trade Marketing, and Supply Chain teams to monitor performance, ensure seamless execution of campaigns, and build deep customer intelligence.
• You are a great match for this role if you are a results-driven individual with an entrepreneurial mindset and a genuine interest in the professional beauty industry. You thrive on building connections and are skilled at turning insights into action. We are looking for someone with:Proven experience in B2B sales, ideally within the beauty or FMCG industry.
• Business Acumen: Ability to understand market dynamics and leverage data to create effective sales strategies.
• Customer Centricity: A talent for building and maintaining strong, trust-based relationships with clients.
• Negotiation Skills: Confidence in leading win-win negotiations and telling compelling brand stories.
• Collaboration: A natural ability to work effectively with cross-functional teams to achieve shared goals.
• Agility: You can adapt quickly to changing priorities and remain composed under pressure in a fast-paced environment.
• What's In It For YouA place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!).
• Real responsibility from day 1, there's no sitting on the sidelines at L'Oréal.
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!.
• A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference.
• L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with 42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.
• At L'Oréal Professional Products Division, we have more than 115 years of avant-garde to define the present and shape the future of professional beauty. We are an open space for innovation and technology while we take care of the planet, creating more hope and less waste, we create as unique experiences in every channel, just as unique as you are. We are the cutting edge.
• We're committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual's gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Sales, Finance, Electronics

ประเภทงาน:

งานประจำ

• Manage day-to-day operations of assigned AV Deal accounts, ensuring strong sell-in and sell-out performance.
• Develop and execute annual and quarterly account business plans aligned with CE division strategy.
• Analyze business trends, identify gaps, and implement corrective actions to achieve sales KPIs and profitability targets.
• Monitor and negotiate pricing, promotions, and in-store/offline/online execution to drive AV category performance.
• AV Category Strategy Execution Collaborate with Product Management to drive product mix improvement, range adoption, and attach rate (Soundbar + TV ecosystem).
• Provide insights on competitive landscape, pricing movement, and customer/consumer behavior in the AV segment.
• Support new product launch readiness, ensuring visibility, sell-out acceleration, and channel activation.
• Cross-functional Collaboration Work closely with Supply Chain (SCM) for accurate demand planning, allocation, and inventory control.
• Partner with Marketing, PM, and Retail Management to execute trade marketing activities and improve store-level execution quality.
• Coordinate with Finance for claims validation, budget tracking, and account profitability analysis.
• Relationship Management Build strong strategic relationships with buyers, merchandisers, and store operations of assigned accounts.
• Lead regular business reviews monthly and quarterly to align on business status, growth opportunities, and risk mitigation.
• Resolve operational issues promptly to ensure smooth business continuity.
• Performance Monitoring & Reporting Track sell-in, sell-out, ASP, and PSI performance daily/weekly.
• Deliver clear business reporting to the CE AV sales lead and internal stakeholders.
• Highlight risks and provide executable solutions to achieve month-end and quarter-end targets.
• Skills and Qualifications Qualifications / Key Skills Required: Bachelor s degree in Business, Marketing, Engineering, or related field.
• 5 years of experience in Key Account Management, Sales, or Trade/Channel roles preferably within Consumer Electronics, FMCG, or Modern Trade retail.
• Strong knowledge of AV product categories (TV, Soundbar) and operational dynamics of Thai retail channels.
• Solid analytical skills, negotiation capability, and end-to-end execution discipline.
• Good communication and relationship-building skills.
• Proficiency in Excel, PowerPoint, and data-driven reporting.
• Ability to work under pressure with agility and ownership.

ทักษะ:

Research, Salesforce

ประเภทงาน:

งานประจำ

• Lead Generation and Outreach.
• Engage with potential and existing clients to identify opportunities and share relevant information.
• Actively connect with potential clients (including cold calling) and explore cross-selling opportunities with existing customers.
• Research and identify new leads, including key contacts and their business needs.
• Sales Process and Pipeline Management.
• Maintain and update sales data and opportunities within Salesforce (Customer Relationship Management tool).
• Accurately qualify leads for conversion into sales opportunities.
• Maintain and manage a healthy sales pipeline to support business growth.
• Arrange and coordinate follow-up meetings with Sales Executives to ensure smooth communication.
• Collaborate with Sales Executives and other teams for a seamless sales process.
• Client Communication and Relationship Building.
• Respond to queries from potential customers and provide clear, helpful information.
• Clearly communicate product value propositions and benefits to customers.
• Foster effective collaboration across diverse teams and organizational structures.
• Market Insights and Documentation.
• Monitor market trends and competitor activities to identify new opportunities.
• Support the preparation of proposals and presentations for prospective clients.
• Ensure accurate documentation of all interactions and updates in CRM tools.
• Relevant Experience & Skills.
• Relevant experience in Business Development i.e BDM or similar roles within the Hospitality industry (preferred)..
• Proven ability to proactively identify and pursue new business opportunities to drive growth..
• Strong results-oriented mindset focused on generating new sales and achieving targets..
• Expertise in qualifying leads and converting them into sales opportunities, including remote lead qualification and credibility building..
• Understanding of customer needs and ability to articulate Amadeus value proposition and product benefits clearly.
• Solid knowledge of product portfolio and capability to deliver compelling value propositions remotely.
• Effective communication and interpersonal skills, with ability to manage challenging conversations.
• Commercial acumen and ability to work independently or collaboratively across diverse teams and complex structures.
• Familiarity with Salesforce or similar CRM tools (helpful but not mandatory).
• Relevant degree in Business Administration, Sales, Marketing, Business Intelligence, or equivalent experience.
• What we can offer you ?.
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
• A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Biology

ประเภทงาน:

งานประจำ

• Engage with Healthcare Professionals: Visit targeted doctors in hospitals to present the brand's products, increasing prescriptions and addressing patient needs.
• Promote Scientific Excellence: Highlight the technical and scientific benefits of our products to emphasize their added value.
• Achieve Sales Targets: Respect target coverage, visit frequency, and product cycles while leveraging promotional tools to drive sell-out. Collaborate with commercial teams to ensure synergy.
• Prepare and Report: Plan visits and provide qualitative and quantitative activity reports to track progress and identify opportunities.
• You'll thrive in this role if you:Hold a Bachelor's degree in Science, Pharmacy, Nursing, Biology, or a related field.
• Have at least 3 years of experience as a Medical Representative, ideally in pharmaceuticals or dermo-cosmetics.
• Are sales-driven and enjoy taking on challenges to achieve targets.
• Have a positive attitude and are eager to learn and grow.
• What's In It For YouA tailor-made learning and development journey to help you grow and achieve your career aspirations.
• Opportunities for progression and leadership development in a dynamic and supportive environment.
• Real responsibility from day one, with the freedom to make an impact.
• A diverse and inclusive workplace where your unique perspective is valued and celebrated.
• Join us at L'Oréal, the world's beauty company present in over 150 markets. For over a century, we have been transforming, fueled by data, tech, innovation, and science. Together, we tackle big challenges while staying committed to making the world a more inclusive and better place for everyone and our planet.
• We're committed to guaranteeing inclusive recruitment processes and advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual's gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Social media, Social Media Management, Quality Assurance

ประเภทงาน:

งานประจำ

• Supervise daily handling of customer complaints, inquiries, and problem cases.
• Ensure timely and effective resolution in line with service level agreements (SLAs).
• Analyze recurring issues and work with relevant teams to reduce case volumes.
• Lead the SWAT team to manage urgent delivery issues such as stuck, lost, or high-priority parcels.
• Coordinate with operations and ground teams to resolve escalated delivery issues quickly.
• Maintain close monitoring and reporting of high-priority cases to leadership.
• Work closely with SPX operations, customer service, and logistics teams to improve end-to-end service experience.
• Liaise with tech or product teams for system improvements or tools needed for case resolution.
• Track KPIs such as resolution time, CSAT (Customer Satisfaction Score), and all of OKRs areas.
• Use data to find root causes and develop action plans to improve performance and reduce case backlogs.
• Lead and mentor a team of agents or specialists managing case and SWAT activities.
• Conduct regular training, performance evaluations, and process updates.
• Identify customer pain points and suggest enhancements to services or processes.
• Proactively work on initiatives to reduce customer effort and increase satisfaction.
• Requirements Bachelor s degree in Business, Communications, or a related field.
• 5+ years of experience in customer service, with at least 2-3 years in a supervisory or managerial role.
• Proven experience managing teams in live, non-live and SWAT customer service environments (Call, Email, Social media, etc.).
• Strong understanding of all mile delivery and logistics processes.
• Ability to interpret KPIs like CSAT and delivery SLA metrics.
• Strong communication and interpersonal skills to collaborate across teams (CS, Operations, Warehouse and others related).
• Conflict resolution and escalation management abilities.
• Capable of leading a SWAT team and making quick decisions under pressure.
• Proactive mindset for root cause analysis and implementing improvements.
• Comfortable working in fast-paced, high-pressure environments with quick turnaround times.
• Experience with SWAT, Crisis, social media management, live chat platforms, and call technology is a plus.
• Knowledge of e-commerce or logistics industries is a plus.
• Familiarity with quality assurance practices and performance monitoring is a plus.

ประเภทงาน:

งานประจำ

• Meet the sales, service and attach rate goals set for the store locations and in most cases aggressively beat these goals, ensuring individual and store results exceed other locations.
• Be actively involved in all store level activities to ensure the highest possible revenue targets, service and attach rates are being fulfilled.
• Maintain high levels of customer service, satisfaction and integrity and minimise dissatisfaction and returned product volumes.
• Develop a strong working relationship, team-work and sense of mutual respect with in-store manager and members of the virtual team.
• Implement and deliver Apple directed initiatives and leverage Apple strategies and programs.
• Ensure store staff are well briefed and trained on new Apple products and promotions.
• Merchandiser and Brand AmbassadorEnsure that Apple product merchandising is always up to standard and updated as required to meet brand, product and segment specific information and promotions.
• Develop unique selling opportunities and programs with store sales manager and Territory Lead.
• Ensuring the store is merchandised and Apple products are displayed in accordance to the Apple merchandising guideline specific to the Apple branded fixture located in store.
• Always represent the Apple brand to the highest level.
• Training/CoachingMaintain an excellent sales, product and service knowledge at all times in order to deliver the best customer solution; use this knowledge to cross-train virtual team members.
• Aim to be a guru and leader in an area of specialisation and become a peer leader for the region.
• Assist with in-store training presentations to educate customers on the latest in innovation and total solutions; deliver in-store seminars on Apple specific products and solutions.
• Coach, train and develop staff members within the assigned location to advocate the features and benefits of Apple s products and services. Develop skill-sets and behaviours which will allow them to bring these to life in a sales interaction with customers on a daily basis.
• Business ManagementMaintain regular contact with Apple Operations to ensure smooth order and delivery process.
• Arrange sales meetings with store managers to discuss inventory levels and restocking requirements as per planned call cycle activity.
• Arrange and conduct Quarterly Reviews with Store, Area or Regional management to discuss the performance of the store and the plans for growth in future quarters.
• Preferred Qualifications
• Proven track record in the delivery of aggressive growth targets against closely measured goals
• Experience in proactively and directly approaching tentative customers and enthusing them about innovative products and lifestyle solutions
• Aggressive focus on goals and continuous improvement
• Customer service experience
• Advanced communication skills and excellent presentation skills
• Strong technical aptitude
• Mature approach, decision-making and follow through
• Hardware and service sales background in a retail environment
• Involvement in carrying out in-store merchandising plans
• Apple product and channel experience
• Understanding of operations and logistics
• Retail sales experience (1-3 years)
• Will be required to work full time roster Tuesday - Saturday
• Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

ประเภทงาน:

งานประจำ

• Transport and deliver goods daily between branches.
• Visit retail stores as scheduled by the manager.
• Responsible for selling the company's products to retail stores and collecting cash payments.
• Plan and propose sales strategies, monitor sales performance, and drive sales growth.
• Build and maintain strong relationships with retail stores and expand distribution channels.
• Manage existing customer accounts and acquire new customers.
• General Responsibilities.
• Transport and deliver goods daily between branches.
• Visit retail stores as scheduled by the manager.
• Responsible for selling the company's products to retail stores and collecting cash payments.
• Plan and propose sales strategies, monitor sales performance, and drive sales growth.
• Build and maintain strong relationships with retail stores and expand distribution channels.
• Manage existing customer accounts and acquire new customers.
• Functional Skills and Knowledge.
• Education of high school diploma (M.6) or vocational certificate.
• Ability to drive a manual transmission vehicle with a valid driver's license.
• Sales experience is a must.
• No criminal record and a guarantor is required.
• Education.
• Requisition Number: 188914 Job Function: Sales

ทักษะ:

Market Analysis, English

ประเภทงาน:

งานประจำ

• Define & Develop Store Strategy.
• Identify & establish the store s identity and singularity.
• Discover new opportunities in the market through competitor and market analysis.
• Establish store strategy to achieve the commercial target in different product segments.
• Establish a merchandising/product strategy for the store responsible.
• Create the customer development strategy including clientelling.
• Sales Development and Management.
• Work closely with managers and teams to achieve sales targets and ensure customer growth.
• Identify the potential product segment and develop them as a store differentiation strategy.
• Ensure the product mix is healthy and balanced.
• Monitor and advise if the sales incentive is working properly to motivate store staff.
• Ensure consistency across the store regarding sales strategy, customer service, product delivery, and all topics linked to Hermès business activity and image.
• Work closely with the CX and Communications team for in-store animations or communication activities to ensure that brand/event objectives are clearly understood and executed.
• Customer Relation Management.
• Maintains close contact and assists sales management with top-tier customers.
• Supervise store s CRM in line with company direction and guidelines.
• Support store team to find the potential area by having regular basis analysis and meetings.
• Propose retail activity for clientelling and support implementation to optimize the result.
• Manage Operational Effectiveness.
• Lead activities associated with new store launches and renovations.
• Together with the Merchandising Department, closely monitor the sell-through results and develop action plans.
• Acts as the liaison between stores and corporate functions such as Retail Operations, Call Center, SAV, Merchandising, Communication, Store Maintenance and HR for store-related issues or projects.
• Ensure all operational procedures are correctly implemented including sales, discounts, transfer, and stock adjustment.
• Ensure store environment is in line with company s standard of daily operation. (VM, Security, etc).
• Team Management and Development.
• Headcount control within budget for store team.
• Assess structure, and staffing arrangement to match with traffic/sales trend and improve productivity.
• Lead and motivate each sales team to grow their overall capability and competency.
• Provide leadership, guidance, and management to store staff.
• Develop the capability of the store management team by the requirements of the organization.
• Client Service Management.
• Reinforce the standards and guide the store to improve service quality through Hermès Gestures.
• Supervise the resolution of all client problems and complaints quickly and effectively.
• More than 8-10 years of relevant experience in high-end fashion, luxury industry or in similar capacity.
• Experience in a management role with a strong track record of delivering results.
• Strong people management skills including being a good communicator and coach and the ability to manage relationships at different levels.
• Cross-functional working skills (across multiple levels of management and ability to work with diverse cultures).
• Good analytical skills.
• Service- and customer-oriented (internal and externa customers), with excellent communication skills.
• Business acumen/business Ethics.
• Fluent in Thai and English.
• Hands on computer knowledge of MS Office.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Negotiation, English

ประเภทงาน:

งานประจำ

• Support the achievement of sales targets and profit margins for assigned accounts by ensuring effective in-store execution of the 5P's (Product, Price, Place, Promotion, and People).
• Assist in the implementation of promotional programs and execution plans to drive sales and meet product mix objectives.
• Monitor and update sales forecasts to ensure competitiveness and alignment with account goals.
• Identify and support new business opportunities within assigned accounts.
• Coordinate with customers to address operational matters such as price updates, delivery schedules, and payment issues.
• Collaborate with internal teams to ensure smooth execution of sales plans, including new product launches and in-store activations.
• Analyze sales data to identify trends and opportunities for improvement in revenue and execution.
• Build and maintain positive relationships with key stakeholders in assigned accounts.
• You HaveBachelor's degree in business administration or a related field.
• 1-2 years of experience in Key Account Management, preferably in the FMCG industry or Modern Trade Channels.
• Strong communication and negotiation skills.
• Basic analytical and problem-solving abilities.
• A proactive and open-minded attitude with a willingness to learn.
• Good command of spoken and written English.
• Why us?
• We will support you through a tailor-made learning and development journey where you will receive constant career advice to empower you to grow and reach your full potential. At L'Oréal, you'll have the opportunity to work with inspiring teams, take on real responsibilities from day one, and build a career that moves the world.

ประเภทงาน:

งานประจำ

• Become the Category Expert: Dive deep into market, consumer, and shopper data to uncover actionable insights and identify key trends that will drive category growth.
• Optimize Commercial Strategy: Lead the analysis of promotional activities to measure ROI and provide data-driven recommendations on pricing and promotion mechanics.
• Shape the Shopper Experience: Develop recommendations for product assortment, range, and planograms to optimize our presence and visibility with retail partners.
• Build Compelling Narratives: Collaborate closely with Sales, Marketing, and CMI teams to craft persuasive, data-backed selling stories that strengthen our partnerships with retailers.
• We are seeking a highly analytical and commercially sharp individual who thrives on turning data into strategy. You have a deep understanding of the retail landscape and are skilled at influencing cross-functional teams to drive results. The ideal candidate will have:Proven experience in Category Management or Trade Marketing, preferably within the FMCG industry.
• Analytical Skills: A strong ability to synthesize complex data from multiple sources to create clear, actionable strategies.
• Business Acumen: Deep commercial judgment and an understanding of retailer dynamics with a strong focus on sell-out performance.
• Collaboration: Excellent communication and interpersonal skills to work effectively with internal teams and external retail partners.
• Results-Oriented: A proactive mindset focused on delivering category growth and increasing L'Oréal's market share.
• Consumer Centricity: The ability to translate consumer and shopper insights into strategies that resonate in the market.
• What's In It For YouA place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!).
• Real responsibility from day 1, there's no sitting on the sidelines at L'Oréal.
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!.
• A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference.
• L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with 42 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet.
• The Consumer Products Division is on a mission to democratize beauty at its best. That means celebrating the diverse beauty of humanity and engaging the maximum number of people worldwide while elevating the mass beauty market with premium innovations. Our aspirational brands are at the forefront, inspiring and capturing consumer desires across regions and beauty categories. We have powerful, industry-leading brands like L'Oréal Paris, Garnier, Maybelline New York, and more.
• We're committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual's gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.

ประเภทงาน:

งานประจำ

• Job Number26001150
• LocationThe St. Regis Bangkok, 159 Rajadamri Road, Bangkok, Bangkok, Thailand, 10330
• ScheduleFull Time
• Located Remotely?N
• Position Type Non-Management ที่แมริออท อินเตอร์เนชั่นแนล เรามุ่งมั่นทุ่มเทในการเป็นนายจ้างผู้มอบโอกาสที่เท่าเทียมกัน โดยยินดีต้อนรับและมอบการเข้าถึงโอกาสให้กับทุกคน เราเสริมสร้างสภาพแวดล้อมที่ให้ความสำคัญและเฉลิมฉลองภูมิหลังที่ไม่เหมือนใครของพนักงานของเราอย่างจริงจัง จุดแข็งที่สุดของเราคือการผสมผสานอันหลากหลายของวัฒนธรรม ความสามารถ และประสบการณ์ของพนักงาน เราให้คำมั่นในการไม่เลือกปฏิบัติในทุกพื้นฐานที่ได้รับการคุ้มครอง ซึ่งรวมถึงความทุพพลภาพ สถานภาพทหารผ่านศึก หรือพื้นฐานอื่นๆ ซึ่งได้รับการคุ้มครองโดยกฎหมายที่บังคับใช้กลุ่มโรงแรมและรีสอร์ท St. Regis ผสมผสานความหรูหราเหนือกาลเวลาเข้ากับจิตวิญญาณระดับแนวหน้า มุ่งมั่นที่จะมอบประสบการณ์อันดีเยี่ยมในโรงแรมและรีสอร์ทหรูกว่า 50 แห่งในทำเลที่ดีที่สุดทั่วโลก โรงแรม St. Regis เริ่มต้นจากการเปิดตัวในนิวยอร์กโดย John Jacob Astor IV ในช่วงต้นของศตวรรษที่ 20 แบรนด์ของเรายังคงมุ่งมั่นที่จะให้บริการในระดับที่เหนือความคาดหมายและแบบเฉพาะตัวที่ตอบสนองความต้องการของผู้เข้าพักทุกคน ทีมผู้ให้บริการที่พักที่เหนือระดับซึ่งผสมผสานความหรูหราแบบคลาสสิกเข้ากับความทันสมัย ตลอดจนบริการบัตเลอร์อันเป็นเอกลักษณ์ของเรา เราขอเชิญคุณให้สำรวจตำแหน่งงานที่ St. Regis การร่วมงานกับ St. Regis หมายถึงการได้ร่วมงานกับแบรนด์โรงแรมในเครือ Marriott International ซึ่งเป็นที่ที่คุณจะทำงานได้อย่างสุดความสามารถและเต็มศักยภาพ เริ่มต้นเป้าหมายของคุณ เป็นส่วนหนึ่งของทีมงานระดับโลกที่มีความเป็นเลิศ และเป็นตัวคุณในเวอร์ชันที่ดีที่สุด.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Business Development, Market Research, Research, English

ประเภทงาน:

งานประจำ

• Achieve revenue, profitability, delivery speed, productivity, and retailer satisfaction targets.
• Lead commercial engagements to expand retailer relationships across a broader portfolio of products.
• Conduct retailers need assessments, competitive analysis, and solution development.
• Collaborate with Product Leaders to develop pricing proposals and commercial strategies.
• Drive panel expansion by engaging key industry stakeholders and promoting NIQ s data partnership model.
• Client Management.
• Build and maintain strong relationships with retailers, particularly at the executive level.
• Effectively communicate new product offerings and their benefits to retailers.
• Develop and execute strategic account plans with clear success metrics.
• Coordinate with internal teams (Customer Success, Product Experts, Operations) locally and globally.
• Liaise with the global Retailer Vertical team to align on strategy and execution.
• What We re Looking For.
• Are you a high-energy, curious self-starter with a passion for growth and client engagement? If you thrive in a dynamic, collaborative environment and are eager to accelerate your career, this role is for you.
• Bachelor s degree required; Master s degree preferred.
• Minimum 5 years of experience in sales or business development within the FMCG or TD retail sectors.
• Proven expertise in market research, retail tracking, or advanced information services.
• Ability to craft compelling proposals and drive new business opportunities.
• Strong client management and negotiation skills.
• Strong interpersonal skills with the ability to build and maintain networks.
• Results-oriented with a focus on both short- and long-term goals.
• Excellent communication skills; fluent in English & Thai (written and verbal).
• Additional Information.
• NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.

ทักษะ:

Sales, Procurement, Legal

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in promoting databases solutions or data management software.
• Experience in planning, pitching, and executing a territory business.
• Experience working with C-level executives and cross-functionally across all levels of management.
• Experience managing agreements or partnerships.
• Experience working with internal/external teams, including account teams, technical leads, procurement, and legal, to inventory existing software estate, build cases for transformation with implementation plans, and close agreements.
• Experience supporting executive relationships, and developing new territories/accounts, while ensuring customer success, adoption and expansion.
• Experience with databases technologies and products (e.g., PostgreSQL, MySQL, Oracle, MongoDB, HA, security, etc.) and deployment options in the cloud.
• Experience carrying and exceeding business goals in a sales role.
• Experience working in an overlay sales role.
• The Google Cloud Platform team helps customers transform and build what's next for their business all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
• As a Database Sales Specialist, you will help us grow our operational database business by building and expanding relationships with new and existing customers. In this role, you will work with customers to deliver business, demonstrate product functionality and provide a comprehensive overview of business use cases. You will lead day-to-day relationships with cross-functional team members, serving as a solution lead within the sales organization. You will lead go-to-market strategies, sales plays, run campaigns, and execute on the opportunities created.
• Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
• Make databases a leading conversation in sales discussions/account strategy, develop country and segment specific plans for Google Cloud Platform (GCP) database services, and work with sub-region leadership team to define databases pen testing and ramp strategies.
• Build relationships with customers as trusted advisor to understand their business drivers/technology footprint, identify appropriate Google databases solution use cases, manage complex business cycles and influence long-term strategic direction.
• Deliver against quota and achieve strategic business and growth goals while forecasting and reporting territory s business.
• Work with account and cross-functional teams (e.g., sales representative and sales managers, customer engineering, marketing, customer success) to develop go-to-market strategies, generate and progress pipeline, understand the customers, and provide excellent prospect and customer experience.
• Collaborate with partner team to activate database-specific partners, ensure sales teams and customers have access to partners.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

SAP, Business Development, English

ประเภทงาน:

งานประจำ

• 15+ years working experience in the software industry.
• 5+ years in a partner facing role (ex. Sales, Consulting, Customer Service).
• Demonstrated partnering and sales leadership skills.
• Relevant experience in developing and growing cloud business with partners / SAP Solution Portfolio.
• Business development planning and execution experience in driving sales pipeline, demand gen, and enablement with partners.
• Strong analytical competencies.
• Effective communication and presentation skills an executive level.
• High energy - brings innovative ideas to the team and champions best practices.
• Proven capability to work in a team and collaborate, with independent accountability.
• Local market knowledge with relevant working experience and understanding (software industry, trends, vertical market industries, etc.) and preferable across SEA.
• Business level English and preferred if can speak also in local country language.
• Location: Bangkok.
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Civil Engineering, Project Management

ประเภทงาน:

งานประจำ

• Establish new customers and further develop them as Company s key accounts to meet the sales targets.
• Help serve Company s existing key customers and further develop them.
• Build relationship and establish network with multi-levels to drive our key accounts and key projects penetration, also conducting product demonstration.
• Work closely with and be able to steer teams to provide value added solutions to fulfil customers satisfaction.
• WHAT YOU LL BRING.
• Minimum Bachelor s Degree or above in Engineering (preferably in Structural / Civil Engineering).
• More than 2 years working experience in large projects, understanding the concept of capture plans and project management cycle.
• Strong technical background, capable of understanding technical topics and creating action plans.
• Strong application knowledge in Oil & Gas and Offshore projects.
• Excellent communication skills, ensuring transparent and effective exchange between relevant teams and ability to coach the frontline teams.
• Strong business acumen, understand the opportunities and make right decisions (eg. about pricing, focus applications, service offering, etc).
• Team player with customer orientation.
• Distinctive, proactive and communicative personality who likes to work in an international team.
• Willing to be placed in Rayong, and willing to travel frequently.
• WHAT S IN IT FOR YOU.
• Show us what you re made of and we ll offer you opportunities to move around the business - to work abroad, experience different job functions and tackle different markets. It s a great way to find the right match for your ambitions and achieve the exciting career you re after.
• We have a very thorough people review process, unlike any we know of in any other business. We screen everyone in the company in a yearly career performance matching process. It means we can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways in new places. It s how we find the right fit and further our teams personally and professionally. Additionally, we offer you a competitive salary and a wide range of benefits, including training opportunities and very good health care plan.
• WHY HILTI.
• Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
• COMMITMENT TO INCLUSION.
• At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
• APPLY NOW.
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ทักษะ:

Quality Assurance, Assurance, Problem Solving

ประเภทงาน:

งานประจำ

• Ensure regular execution of the BAU deliverables maintenance and delivery to clients.
• Communicate to client in case of BAU delivery encounters: delay (limited scope), rework, as well as align with CS on prioritization.
• Coordinate with BAU on post-production and pre-delivery checks for clients.
• Act upon the incident management process according to the formalized process and RACI.
• Responsible for quality assurance & resolution of operational escalations - working with Customer Support (which is Accountable / SPOC for client) & Data Operations.
• Attend, contribute to and coordinate with Data Ops regular operations & quality reviews and escalation-related face-to-face meetings with client - in alignment with Customer Support.
• Attend and contribute to internal meetings eg. regular CHT, QEM incl. clarification of root causes, etc., and escalations/wellness-related incl. improvement plans preparation.
• Accountable for delivery of operational projects incl. Product Enhancements and any major global operational changes incl. communication, discussing technical questions around process, technical possibilities, recommend effective solutions, define delivery targets and communicate progress, risk, status reporting, etc.
• Drive design of operational solutions with the internal and external clients incl. identifying client s needs and translating them into technical specifications in consideration of technical capabilities and limitations Incl. Introduce / suggest the client pro-actively new improvements / new solutions in their databases that results in driving revenue and enabling simpler, more enduring and cost-efficient database production for NIQ.
• Prepare and communicate impact analysis on syndicated data at country or category level.
• Capture and share lessons learned related to solved issues.
• Identify gaps and areas for improvement in the process.
• Contribute to resolving elements of regional & global clients queries via collaboration with other countries.
• Accountable for E2E timely and accurate resolution of operational client requests and issues, incl. direct client communication for: Database Services (structural changes / change requests, new deliverables setup), incl. Feasibility studies.
• Product Coding.
• Data Quality Issues excl. Coverage & Unusual Trends.
• Support in resolution of other operational client queries, with communication back to Customer Support team for: Data and Methodology Questions.
• Unusual Trends & Coverage (part of Data Quality Issues).
• Triage tickets and cooperate closely with various operations departments to resolve client queries through an efficient workflow - being the only gate way for Commercial teams to Data Ops departments.
• Responsible for ensuring SLA & service standards - for query types Operations Client Partner is responsible for.
• Operational client requests and issues resolution include among others also DDM.
• Use available operational tools to perform all necessary verifications and investigations: Epics, OGRDS, Brandbank product library, eClipse, NRSP, eForte, Discover, CSO/MSDynamics.
• Qualifications Bachelor's Degree or equivalent experience.
• Combination of operational skills and client orientation, demonstrates willingness to understand operational end-to-end processes and able to translate business expectations into technical specifications.
• Strong technical understanding of the operations production platforms and capabilities to secure the necessary translation of client requirements into a technical specification.
• Good understanding of the local FMCG industry.
• Good relationship management skills to effectively liaise with commercial, clients and various operational teams.
• Well-developed analytical skills and very good attention to details.
• Proactive attitude in recommending suitable solutions, demonstrates a Can-Do & results-oriented attitude.
• Independent in executing tasks, driving progress and working out solutions.
• Ability to work effectively in a team to achieve goals together.
• Problem solving skills.
• Time management skills.
• Strong communication, both verbal and written, easiness in presenting complex operational topics in a simple way.
• Good Excel knowledge is a must.
• Additional InformationNIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.