เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

After Effects, 3D Animation, Recruitment, Photography, Typography

ประเภทงาน:

งานประจำ

• Own motion design and animation for assigned campaigns and launch moments, from concept and storyboarding through production and final delivery.
• Create engaging motion graphics, animations, and video content across Agoda marketing channels, formats, languages, and platforms - from short-form social and performance creative to hero brand films.
• Develop creative concepts and visual storytelling solutions that translate brand strategy, campaign objectives, and consumer insights into compelling consumer experienc ...
• Collaborate with brand, product marketing, growth, and other stakeholders to bring creative ideas to life.
• Pitch and present creative concepts, ideas, and executions to managers and key stakeholders.
• AI-Driven Creative Innovation.
• Leverage AI-powered creative tools across concept development, storyboarding, image and video generation, editing, adaptation, and production to improve how content is created and scaled.
• Explore emerging AI technologies and identify opportunities to improve creative quality, efficiency, personalization, and localization across markets and platforms.
• Help evolve how content is produced and scaled through the combination of human creativity and AI.
• Creative Excellence & Operations.
• Deliver top-quality work in a fast-paced, high-volume environment, ensuring a high standard of craft and brand consistency across every touchpoint.
• Stay current with design trends, social/platform developments, AI advancements, and emerging creative technologies.
• Creative & Motion Design Expertise.
• 5+ years of experience in Motion Design, Content Creation, Advertising or a related creative discipline, ideally in consumer/B2C brand or agency environments.
• Outstanding portfolio demonstrating excellence in motion design, visual storytelling, social-first content and campaign development, with a strong understanding of how to capture attention and engage consumer audiences.
• Strong understanding of design fundamentals, typography, composition, motion principles, editing, pacing, and visual storytelling for a consumer audience.
• Proven ability to translate creative briefs and campaign objectives into compelling, culturally relevant visual solutions.
• Creative Technology & AI.
• Advanced proficiency in industry-standard creative tools including After Effects, Premiere Pro, Photoshop, Illustrator, Figma, and related software.
• Demonstrated experience creating AI-generated imagery and video for commercial marketing applications using platforms such as Veo, Imagen, Seedance, Higgsfield, ElevenLabs, GPT Image, Claude code or similar tools.
• Experience integrating AI throughout creative workflows, including concept development, storyboarding, content generation, asset adaptation, and production.
• Collaboration & Execution.
• Strong problem-solving skills and understanding of technical constraints across digital and social platforms.
• Excellent communication and collaboration skills, with the ability to present ideas and work effectively across teams.
• Proven ability to manage multiple priorities and meet critical deadlines in a fast-paced environment.
• Filming, photography, and sound recording experience.
• Experience with 3D animation, compositing, CGI, or emerging content creation technologies.
• Experience creating content for global audiences and adapting creative across different markets, languages, or cultural contexts.
• Opportunity to shape the visual identity of a leading consumer brand, seen by millions.
• A collaborative, creative work environment.
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• All applications must be accompanied by a portfolio or link to portfolio demonstrating professional works.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

After Effects, 3D Animation, Recruitment, Photography, Typography

ประเภทงาน:

งานประจำ

• Own motion design and animation for assigned campaigns and launch moments, from concept and storyboarding through production and final delivery.
• Create engaging motion graphics, animations, and video content across Agoda marketing channels, formats, languages, and platforms - from short-form social and performance creative to hero brand films.
• Develop creative concepts and visual storytelling solutions that translate brand strategy, campaign objectives, and consumer insights into compelling consumer experienc ...
• Collaborate with brand, product marketing, growth, and other stakeholders to bring creative ideas to life.
• Pitch and present creative concepts, ideas, and executions to managers and key stakeholders.
• AI-Driven Creative Innovation.
• Leverage AI-powered creative tools across concept development, storyboarding, image and video generation, editing, adaptation, and production to improve how content is created and scaled.
• Explore emerging AI technologies and identify opportunities to improve creative quality, efficiency, personalization, and localization across markets and platforms.
• Help evolve how content is produced and scaled through the combination of human creativity and AI.
• Creative Excellence & Operations.
• Deliver top-quality work in a fast-paced, high-volume environment, ensuring a high standard of craft and brand consistency across every touchpoint.
• Stay current with design trends, social/platform developments, AI advancements, and emerging creative technologies.
• Creative & Motion Design Expertise.
• 5+ years of experience in Motion Design, Content Creation, Advertising or a related creative discipline, ideally in consumer/B2C brand or agency environments.
• Outstanding portfolio demonstrating excellence in motion design, visual storytelling, social-first content and campaign development, with a strong understanding of how to capture attention and engage consumer audiences.
• Strong understanding of design fundamentals, typography, composition, motion principles, editing, pacing, and visual storytelling for a consumer audience.
• Proven ability to translate creative briefs and campaign objectives into compelling, culturally relevant visual solutions.
• Creative Technology & AI.
• Advanced proficiency in industry-standard creative tools including After Effects, Premiere Pro, Photoshop, Illustrator, Figma, and related software.
• Demonstrated experience creating AI-generated imagery and video for commercial marketing applications using platforms such as Veo, Imagen, Seedance, Higgsfield, ElevenLabs, GPT Image, Claude code or similar tools.
• Experience integrating AI throughout creative workflows, including concept development, storyboarding, content generation, asset adaptation, and production.
• Collaboration & Execution.
• Strong problem-solving skills and understanding of technical constraints across digital and social platforms.
• Excellent communication and collaboration skills, with the ability to present ideas and work effectively across teams.
• Proven ability to manage multiple priorities and meet critical deadlines in a fast-paced environment.
• Filming, photography, and sound recording experience.
• Experience with 3D animation, compositing, CGI, or emerging content creation technologies.
• Experience creating content for global audiences and adapting creative across different markets, languages, or cultural contexts.
• Opportunity to shape the visual identity of a leading consumer brand, seen by millions.
• A collaborative, creative work environment.
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• All applications must be accompanied by a portfolio or link to portfolio demonstrating professional works.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

After Effects, 3D Animation, Recruitment, Photography, Typography

ประเภทงาน:

งานประจำ

• Own motion design and animation for assigned campaigns and launch moments, from concept and storyboarding through production and final delivery.
• Create engaging motion graphics, animations, and video content across Agoda marketing channels, formats, languages, and platforms - from short-form social and performance creative to hero brand films.
• Develop creative concepts and visual storytelling solutions that translate brand strategy, campaign objectives, and consumer insights into compelling consumer experienc ...
• Collaborate with brand, product marketing, growth, and other stakeholders to bring creative ideas to life.
• Pitch and present creative concepts, ideas, and executions to managers and key stakeholders.
• AI-Driven Creative Innovation.
• Leverage AI-powered creative tools across concept development, storyboarding, image and video generation, editing, adaptation, and production to improve how content is created and scaled.
• Explore emerging AI technologies and identify opportunities to improve creative quality, efficiency, personalization, and localization across markets and platforms.
• Help evolve how content is produced and scaled through the combination of human creativity and AI.
• Creative Excellence & Operations.
• Deliver top-quality work in a fast-paced, high-volume environment, ensuring a high standard of craft and brand consistency across every touchpoint.
• Stay current with design trends, social/platform developments, AI advancements, and emerging creative technologies.
• Creative & Motion Design Expertise.
• 5+ years of experience in Motion Design, Content Creation, Advertising or a related creative discipline, ideally in consumer/B2C brand or agency environments.
• Outstanding portfolio demonstrating excellence in motion design, visual storytelling, social-first content and campaign development, with a strong understanding of how to capture attention and engage consumer audiences.
• Strong understanding of design fundamentals, typography, composition, motion principles, editing, pacing, and visual storytelling for a consumer audience.
• Proven ability to translate creative briefs and campaign objectives into compelling, culturally relevant visual solutions.
• Creative Technology & AI.
• Advanced proficiency in industry-standard creative tools including After Effects, Premiere Pro, Photoshop, Illustrator, Figma, and related software.
• Demonstrated experience creating AI-generated imagery and video for commercial marketing applications using platforms such as Veo, Imagen, Seedance, Higgsfield, ElevenLabs, GPT Image, Claude code or similar tools.
• Experience integrating AI throughout creative workflows, including concept development, storyboarding, content generation, asset adaptation, and production.
• Collaboration & Execution.
• Strong problem-solving skills and understanding of technical constraints across digital and social platforms.
• Excellent communication and collaboration skills, with the ability to present ideas and work effectively across teams.
• Proven ability to manage multiple priorities and meet critical deadlines in a fast-paced environment.
• Filming, photography, and sound recording experience.
• Experience with 3D animation, compositing, CGI, or emerging content creation technologies.
• Experience creating content for global audiences and adapting creative across different markets, languages, or cultural contexts.
• Opportunity to shape the visual identity of a leading consumer brand, seen by millions.
• A collaborative, creative work environment.
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• All applications must be accompanied by a portfolio or link to portfolio demonstrating professional works.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

After Effects, 3D Animation, Recruitment, Photography, Typography

ประเภทงาน:

งานประจำ

• Own motion design and animation for assigned campaigns and launch moments, from concept and storyboarding through production and final delivery.
• Create engaging motion graphics, animations, and video content across Agoda marketing channels, formats, languages, and platforms - from short-form social and performance creative to hero brand films.
• Develop creative concepts and visual storytelling solutions that translate brand strategy, campaign objectives, and consumer insights into compelling consumer experienc ...
• Collaborate with brand, product marketing, growth, and other stakeholders to bring creative ideas to life.
• Pitch and present creative concepts, ideas, and executions to managers and key stakeholders.
• AI-Driven Creative Innovation.
• Leverage AI-powered creative tools across concept development, storyboarding, image and video generation, editing, adaptation, and production to improve how content is created and scaled.
• Explore emerging AI technologies and identify opportunities to improve creative quality, efficiency, personalization, and localization across markets and platforms.
• Help evolve how content is produced and scaled through the combination of human creativity and AI.
• Creative Excellence & Operations.
• Deliver top-quality work in a fast-paced, high-volume environment, ensuring a high standard of craft and brand consistency across every touchpoint.
• Stay current with design trends, social/platform developments, AI advancements, and emerging creative technologies.
• Creative & Motion Design Expertise.
• 5+ years of experience in Motion Design, Content Creation, Advertising or a related creative discipline, ideally in consumer/B2C brand or agency environments.
• Outstanding portfolio demonstrating excellence in motion design, visual storytelling, social-first content and campaign development, with a strong understanding of how to capture attention and engage consumer audiences.
• Strong understanding of design fundamentals, typography, composition, motion principles, editing, pacing, and visual storytelling for a consumer audience.
• Proven ability to translate creative briefs and campaign objectives into compelling, culturally relevant visual solutions.
• Creative Technology & AI.
• Advanced proficiency in industry-standard creative tools including After Effects, Premiere Pro, Photoshop, Illustrator, Figma, and related software.
• Demonstrated experience creating AI-generated imagery and video for commercial marketing applications using platforms such as Veo, Imagen, Seedance, Higgsfield, ElevenLabs, GPT Image, Claude code or similar tools.
• Experience integrating AI throughout creative workflows, including concept development, storyboarding, content generation, asset adaptation, and production.
• Collaboration & Execution.
• Strong problem-solving skills and understanding of technical constraints across digital and social platforms.
• Excellent communication and collaboration skills, with the ability to present ideas and work effectively across teams.
• Proven ability to manage multiple priorities and meet critical deadlines in a fast-paced environment.
• Filming, photography, and sound recording experience.
• Experience with 3D animation, compositing, CGI, or emerging content creation technologies.
• Experience creating content for global audiences and adapting creative across different markets, languages, or cultural contexts.
• Opportunity to shape the visual identity of a leading consumer brand, seen by millions.
• A collaborative, creative work environment.
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• All applications must be accompanied by a portfolio or link to portfolio demonstrating professional works.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

After Effects, 3D Animation, Recruitment, Photography, Typography

ประเภทงาน:

งานประจำ

• Own motion design and animation for assigned campaigns and launch moments, from concept and storyboarding through production and final delivery.
• Create engaging motion graphics, animations, and video content across Agoda marketing channels, formats, languages, and platforms - from short-form social and performance creative to hero brand films.
• Develop creative concepts and visual storytelling solutions that translate brand strategy, campaign objectives, and consumer insights into compelling consumer experienc ...
• Collaborate with brand, product marketing, growth, and other stakeholders to bring creative ideas to life.
• Pitch and present creative concepts, ideas, and executions to managers and key stakeholders.
• AI-Driven Creative Innovation.
• Leverage AI-powered creative tools across concept development, storyboarding, image and video generation, editing, adaptation, and production to improve how content is created and scaled.
• Explore emerging AI technologies and identify opportunities to improve creative quality, efficiency, personalization, and localization across markets and platforms.
• Help evolve how content is produced and scaled through the combination of human creativity and AI.
• Creative Excellence & Operations.
• Deliver top-quality work in a fast-paced, high-volume environment, ensuring a high standard of craft and brand consistency across every touchpoint.
• Stay current with design trends, social/platform developments, AI advancements, and emerging creative technologies.
• Creative & Motion Design Expertise.
• 5+ years of experience in Motion Design, Content Creation, Advertising or a related creative discipline, ideally in consumer/B2C brand or agency environments.
• Outstanding portfolio demonstrating excellence in motion design, visual storytelling, social-first content and campaign development, with a strong understanding of how to capture attention and engage consumer audiences.
• Strong understanding of design fundamentals, typography, composition, motion principles, editing, pacing, and visual storytelling for a consumer audience.
• Proven ability to translate creative briefs and campaign objectives into compelling, culturally relevant visual solutions.
• Creative Technology & AI.
• Advanced proficiency in industry-standard creative tools including After Effects, Premiere Pro, Photoshop, Illustrator, Figma, and related software.
• Demonstrated experience creating AI-generated imagery and video for commercial marketing applications using platforms such as Veo, Imagen, Seedance, Higgsfield, ElevenLabs, GPT Image, Claude code or similar tools.
• Experience integrating AI throughout creative workflows, including concept development, storyboarding, content generation, asset adaptation, and production.
• Collaboration & Execution.
• Strong problem-solving skills and understanding of technical constraints across digital and social platforms.
• Excellent communication and collaboration skills, with the ability to present ideas and work effectively across teams.
• Proven ability to manage multiple priorities and meet critical deadlines in a fast-paced environment.
• Filming, photography, and sound recording experience.
• Experience with 3D animation, compositing, CGI, or emerging content creation technologies.
• Experience creating content for global audiences and adapting creative across different markets, languages, or cultural contexts.
• Opportunity to shape the visual identity of a leading consumer brand, seen by millions.
• A collaborative, creative work environment.
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• All applications must be accompanied by a portfolio or link to portfolio demonstrating professional works.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Microsoft Office, Procurement, English, Thai

ประเภทงาน:

งานประจำ

• Procurement & Expense Claim Administration.
• Coordinate the end-to-end administrative process for purchase requests, purchase orders, and expense claims.
• Review supporting documents for completeness and accuracy before submission.
• Process complete requests and claims within the agreed service timeline.
• Communicate with requesters to clarify or correct incomplete documentation.
• Coordinate with Finance, Procurement, and relevant internal teams to ensure smooth processing and payment.
• Inventory & School Supplies Management.
• Manage inventory records for textbooks, uniforms, stationery, school supplies, and other administrative materials.
• Conduct regular physical stock checks and reconcile physical quantities against records.
• Investigate and report discrepancies and coordinate corrective actions.
• Maintain accurate records of stock movement, receiving, issuing, and remaining balances.
• Monitor stock levels and coordinate replenishment when necessary.
• School Asset Management.
• Maintain the school's fixed asset and equipment records.
• Register and update newly acquired assets upon receipt.
• Coordinate asset tagging, relocation, transfer, disposal, and related documentation.
• Conduct periodic physical asset verification and reconcile discrepancies.
• Ensure asset records are accurate, complete, and up to date.
• Government & Regulatory Coordination.
• Act as the key contact person for all government and regulatory matters on behalf of the school.
• Coordinate and communicate with relevant government agencies and external authorities on school-related matters.
• Manage timelines and follow up on pending requests, approvals, registrations, licenses, and other government-related processes.
• Maintain an organized record of government correspondence, submissions, approvals, requirements, and follow-up status.
• Communicate relevant regulatory updates, requirements, and actions to the School Management and responsible teams.
• Coordinate internal teams to ensure the school responds to government requirements accurately and within the required timelines.
• Account & Payment Management.
• Coordinate the creation, modification, deactivation, password resets, and access permissions for email, security and printer accounts for teachers, staff, and students.
• Monitor and review CCTV footage when incidents occur to support incident investigation, fact-finding, and appropriate follow-up actions.
• Coordinate with IT or system owners for issues requiring technical support.
• Follow up with parents/guardians regarding overdue payments through appropriate communication channels.
• Coordinate with Admissions, Finance, and School Management on payment status, payment plans, and exceptional cases.
• Support the implementation of agreed payment plans, extensions, or other collection arrangements.
• Operations & Process Improvement.
• Provide day-to-day administrative support to ensure smooth school operations.
• Identify gaps or inefficiencies in administrative processes and propose practical improvements.
• Implement process improvements that enhance efficiency, tracking, documentation, communication, and cross-functional coordination.
• Support administrative operations across Crest School and Mastery School as assigned.
• What You'll Bring.
• Bachelor's degree in Business Administration, Management, Education, or a related field.
• 1-3 years of experience in school administration, office administration, operations, or a related role.
• Experience in coordinating with multiple internal teams and external stakeholders; experience in an educational institution is a plus.
• Good command of written and spoken English.
• Proficient in Microsoft Office / Google Workspace, particularly Excel or Google Sheets.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Power point, Power BI, Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• Claims Reimbursement.
• Support the team in investigating and making claim assessment decisions.
• Approve claim payments in accordance with authorization limits.
• Perform claim rejection when criteria are not met.
• Request additional information or documentation when required.
• Issue memos in the system to support administrative processing.
• Submit cases for further investigation when necessary.
• Request hospital medical records to support claim review.
• Continuously monitor, review, and make decisions on pending or backlogged reimbursement cases.
• Consolidate complex cases and prepare documentation for Claim Committee and COO/CEO for decision making based on authorization guidelines.
• Hospital Assessment - OPD Cashless.
• Handle OPD cashless claims submitted by hospitals.
• Perform investigation and make claim decisions for OPD cashless cases in the system.
• Approve claim payments according to authorization levels.
• Perform rejection for fax submitted claims when applicable.
• Request additional information as needed to complete assessment.
• Issue memos in the system for administrative follow up.
• Submit cases for further investigation when necessary.
• Request hospital records and supporting documents.
• Monitor and decide on pending OPD cashless cases and backlog items.
• Manage and present complex OPD cashless cases requiring Claim Committee decisions.
• Ensure claim approvals are accurate, timely, and aligned with service-level agreements (SLAs).
• Must Have.
• Bachelor's degree in Nursing Science, Medical Technology, or related field.
• Minimum 3 years of experience as a Claims Assessor or in relevant functions within the insurance industry.
• Strong knowledge and understanding of nursing/medical concepts, insurance claim regulations, policies, and guidelines.
• Nice to Have.
• Strong attention to accuracy and detail.
• Experience in claims or CRM systems.
• Ability to prioritize claim related tasks efficiently.
• Proficiency in MS Office, especially Advanced Excel, PowerPoint, Power BI, and other data software tools.
• Familiarity with AI related tools (e.g., ChatGPT, Microsoft Copilot 365) is an advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• High school diploma or higher in any field.
• Experience handling large groups of tourists is a plus.
• 1-3 years of experience in ticketing, customer service, or related fields.
• Basic IT equipment skills.
• Strong interpersonal skills and a commitment to excellent customer service.
• Proficiency in English or Chinese is an advantage.
• Job Responsibilities.
• Conduct ticket sales and manage on-site ticketing operations accurately and on time.
• Respond politely to customer inquiries about tickets, resolve complaints, and provide guidance to ensure maximum customer satisfaction.
• Monitor entrances to verify ticket validity and ensure proper admission.
• Oversee and operate the ticketing system efficiently; assist with system updates and troubleshooting as necessary.
• Adhere to policies, procedures, and regulations related to ticketing; implement security measures to prevent fraud and unauthorized access to the system.
• Collaborate with team members and other departments to ensure smooth ticketing operations, and support ticketing operations managers as needed.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Project Management, Procurement

ประเภทงาน:

งานประจำ

• Reporting to the Lead Electrical Engineer assigned by the Department Manager, the Electrical Designer will be responsible for electrical design drafting, modeling, and documentation support for projects from detailed engineering through construction and commissioning.
• Single line diagrams.
• Hazardous area classification drawings.
• Grounding and lightning protection systems.
• Power layout drawings.
• Cable schedules and cable drum schedules.
• Lighting and small power systems.
• Schematics, wiring, and interconnection diagrams.
• Electrical installation detailed drawings.
• Cable tray layouts and routings.
• Electrical Equipment Layouts.
• Telecommunication drawings.
• 3D Modelling: Cable route, power & earthing, lighting & small power, and telecommunication.
• Design Calculation which includes voltage drop, lighting illumination, and cable tray fill calculations.
• Prepare material requisitions for electrical bulk materials, including technical bid evaluations.
• Review vendor's documentation.
• Prepare Electrical Material Take-Offs (MTOs).
• Perform site checks, surveys, and installation verification.
• Assist in preparation of subcontract requisition for electrical installation work.
• Assist in preparation of electrical installation specifications and testing and commissioning procedures.
• Support construction supervision, testing, and commissioning activities.
• Diploma in Electrical or equivalent with a min of 3 years of experience in Refinery Petrochemical / Chemical / Power / Pharmaceutical Plant Projects.
• Knowledge international codes & standards.
• Able to use electrical design / drafting software for 2D drawings and 3D modelling i.e. AutoCAD, PDS, E3D, PDMS, Smart Plant 3D.
• Knowledge of engineering databases.
• Highly motivated, well organized, resourceful and proactive.
• Possess good interpersonal skills with good written and spoken in English.
• Flexible approach and able to work under pressure with a can-do attitude and a desire to win.
• Ability to promote an open and informal communication environment that aims at growing mutual trust and teamwork.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Bachelor's degree in any field.
• Experience with POS systems is a plus.
• Minimum of 1 year of experience in retail.
• Strong sales, communication, and customer service skills.
• Proficiency in English; Chinese language skills are an advantage.
• Able to work in shifts.
• Provide excellent customer service, strong selling skills, and a motivated attitude to succeed.
• Perform cashier duties, processing credit card transactions quickly and accurately.
• Support store opening and closing tasks, such as restocking.
• Assist with inventory, including receiving, pricing, and tagging stock.
• Previous experience working with POS systems preferred.
• Keep the stockroom organized and well-maintained.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Data Analysis, Negotiation, Procurement, Recruitment, English

ประเภทงาน:

งานประจำ

• Supervise third-party vendors (cleaning, security, technicians) - monitor SLAs, checklists, and performance.
• Manage office supply inventories and storerooms; process Purchase Requisitions (PRs) and invoices via the procurement system.
• Coordinate venue setup and catering for company events.
• Ensure compliance with local safety regulations and Protective Security Management (PSM) standards.
• Execute BCM, Crisis Management, and Emergency Response Management (ERM) procedures; report monthly non-IT incidents to Group General Incident Management (GIM).
• Track, analyse, and report energy, water, and waste consumption data; contribute to Corporate Sustainability Reporting Directive (CSRD) and attend monthly Group Sustainability meetings.
• What You'll Bring.
• Bachelor's degree in Facility Management, Engineering, General Management, Public Administration, or a related field.
• 1+ years of experience in facility management, building management, administrative services, or property management.
• Proficiency in procurement systems and MS Office, particularly Excel for data analysis.
• Fundamental knowledge of MEP systems (Mechanical, Electrical, Plumbing) and fire safety systems.
• Familiarity with local safety laws, environmental standards, BCM, and Crisis Management frameworks.
• Good command of English - written, spoken, and reading - for regional meetings and reporting.
• Strong service mindset, proactive problem-solving attitude, and effective vendor negotiation skills.
• Certification in Occupational Health & Safety (Safety Officer / จป.) or Fire Safety training is an advantage.
• Professional certification in BCM or ESG/Sustainability reporting is a plus.
• Familiarity with AI-assisted facility management or sustainability reporting tools is an advantage.
• What We Offer.
• Full-time, on-site role at a modern Bangkok city-centre office.
• Competitive salary and performance-based bonus.
• Health and medical coverage.
• Provident fund contribution.
• Annual leave in line with Thai labour standards, plus additional company leave.
• Exposure to regional APAC and Group-level sustainability and BCM programmes.
• Learning and development opportunities through Allianz's global training resources.
• Allianz is one of the world's leading insurance and financial services groups, trusted by over 125 million customers across 70+ countries. In Thailand, we are committed to delivering exceptional service and building a workplace where people feel empowered, valued, and supported. Our Corporate Real Estate & Facility Management team plays a vital role in ensuring our offices are safe, compliant, and future-ready.
• 106761 | Real Estate | Professional | Allianz Partners | Full-Time | Permanent.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Join us. Let's care for tomorrow.
• To Recruitment Agencies.
• We have an in-house recruitment team that focuses on sourcing great candidates directly. Therefore, we do not accept unsolicited resumes from agencies or search firm recruiters. When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when such a contract is in place. Without a contract, we will not accept invoices related to unsolicited resumes, even if the candidate is ultimately hired. Please do not contact hiring managers directly.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Data Analysis, Negotiation, Procurement, Recruitment, English

ประเภทงาน:

งานประจำ

• Coordinate with building management and landlords to oversee daily maintenance, workspace layout, seating, and booking systems.
• Supervise third-party vendors (cleaning, security, technicians) - monitor SLAs, checklists, and performance.
• Manage office supply inventories and storerooms; process Purchase Requisitions (PRs) and invoices via the procurement system.
• Coordinate venue setup and catering for company events.
• Ensure compliance with local safety regulations and Protective Security Management (PSM) standards.
• Execute BCM, Crisis Management, and Emergency Response Management (ERM) procedures; report monthly non-IT incidents to Group General Incident Management (GIM).
• Track, analyse, and report energy, water, and waste consumption data; contribute to Corporate Sustainability Reporting Directive (CSRD) and attend monthly Group Sustainability meetings.
• What You'll Bring.
• Bachelor's degree in Facility Management, Engineering, General Management, Public Administration, or a related field.
• 1+ years of experience in facility management, building management, administrative services, or property management.
• Proficiency in procurement systems and MS Office, particularly Excel for data analysis.
• Fundamental knowledge of MEP systems (Mechanical, Electrical, Plumbing) and fire safety systems.
• Familiarity with local safety laws, environmental standards, BCM, and Crisis Management frameworks.
• Good command of English - written, spoken, and reading - for regional meetings and reporting.
• Strong service mindset, proactive problem-solving attitude, and effective vendor negotiation skills.
• Certification in Occupational Health & Safety (Safety Officer / จป.) or Fire Safety training is an advantage.
• Professional certification in BCM or ESG/Sustainability reporting is a plus.
• Familiarity with AI-assisted facility management or sustainability reporting tools is an advantage.
• What We Offer.
• Full-time, on-site role at a modern Bangkok city-centre office.
• Competitive salary and performance-based bonus.
• Health and medical coverage.
• Provident fund contribution.
• Annual leave in line with Thai labour standards, plus additional company leave.
• Exposure to regional APAC and Group-level sustainability and BCM programmes.
• Learning and development opportunities through Allianz's global training resources.
• Allianz is one of the world's leading insurance and financial services groups, trusted by over 125 million customers across 70+ countries. In Thailand, we are committed to delivering exceptional service and building a workplace where people feel empowered, valued, and supported. Our Corporate Real Estate & Facility Management team plays a vital role in ensuring our offices are safe, compliant, and future-ready.
• 106761 | Real Estate | Professional | Allianz Partners | Full-Time | Permanent.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Join us. Let's care for tomorrow.
• To Recruitment Agencies.
• We have an in-house recruitment team that focuses on sourcing great candidates directly. Therefore, we do not accept unsolicited resumes from agencies or search firm recruiters. When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when such a contract is in place. Without a contract, we will not accept invoices related to unsolicited resumes, even if the candidate is ultimately hired. Please do not contact hiring managers directly.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Microsoft Office, Customer Relationship Management (CRM), English, Thai

ประเภทงาน:

งานประจำ

• Welcoming clients and visitors with professionalism, warmth and a high level of hospitality, ensuring a memorable first impression.
• Acting as the first point of contact for the boutique and delivering a consistent client experience aligned with brand standards.
• Managing incoming calls, emails and client enquiries while ensuring timely responses and appropriate follow-up.
• Coordinating appointments, client arrivals and boutique traffic flow to ensure a seamless client journey.
• Supporting client allocation and ensuring visitors are attended to throughout their boutique experience.
• Supporting the collection and accuracy of client information within CRM systems and visitor tracking tools.
• Managing the boutique appointment calendar and supporting scheduling coordination for the boutique team.
• Monitoring daily boutique traffic and maintaining accurate records and reporting.
• Ensuring the boutique remains fully prepared and presented to the highest standards at all times.
• Managing hospitality materials and supporting inventory replenishment when required.
• Providing administrative support and contributing to the efficient running of the boutique.
• Supporting events, activations and peak business periods to ensure seamless execution.
• Minimum of 3 years of experience in hospitality, luxury retail, customer service, reception or a client-facing environment.
• Excellent interpersonal and communication skills.
• Strong customer service orientation with a high level of attention to detail.
• Professional, polished and confident presentation.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Positive, proactive and solution-oriented mindset.
• Ability to work effectively within a collaborative team environment.
• Proficiency with Microsoft Office applications and CRM tools is an advantage.
• Fluent in Thai and English.
• Audemars Piguet offers a competitive and comprehensive compensation and benefits package.
• Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

ประสบการณ์:

15 ปีขึ้นไป

ทักษะ:

Recruitment, Accounting, Leadership Skill, English, Thai

ประเภทงาน:

งานประจำ

• Lead team to perform different types of audits such as global, thematic or business portfolio audits of UOBT's Head Office Operations as well as its subsidiaries.
• Review, supervise and monitor the execution of audit tasks as planned.
• Develop/enhance audit activities and update audit programs as necessary.
• Evaluate direct reports' performances and provide appropriate supervision and feedback.
• Coordinate/provide audit efforts where appropriate with external auditors and regulators.
• Initiate and oversee PFS and UOBT Subsidiaries' audit transformation towards data/behavioral analyses and continuous auditing.
• Identify/develop new audit techniques, tools and update audit manual where applicable to enhance the effectiveness and efficiency of audit works.
• Prepare, finalize, and distribute audit reports to relevant stakeholders and management, ensuring timely responses, appropriate documentation, and implementation of remedial actions as required.
• Job.
• Bachelor's degree or Master's Degree in Accounting, Finance, Business Administration, or a related field. Master's degree or professional certifications (e.g., CPA, CIA, CISA) highly preferred.
• Minimum of 15 years of progressive experience in internal or external audit, with at least 8-10 years in a leadership role within the banking or financial services industry, specifically focusing on retail banking and operations.
• In-depth knowledge of retail banking products, processes, and associated risks (e.g., credit risk, operational risk, market risk, fraud risk).
• Strong understanding of banking laws, regulations, and best practices in Thailand and international audit standards.
• Proven track record of successfully managing and developing high-performing audit teams.
• Excellent analytical, problem-solving, and critical thinking skills.
• Exceptional written and verbal communication skills in both Thai and English, with the ability to articulate complex issues clearly and concisely to diverse audiences.
• Strong interpersonal skills with the ability to build effective relationships and influence stakeholders at all levels.
• High level of integrity, objectivity, and professional skepticism.
• หมายเหตุ: ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร.
• The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank's policy.
• Additional.
• Be a Part of the UOB Family.
• UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Serve as the primary contact point for assigned customers, ensuring excellent service delivery.
• Receive, verify, and process customer orders before handing them over to Operations.
• Update and track shipment status proactively, ensuring transparency and a customer centric service approach.
• Handle customer inquiries, special requests, irregularities, and complaints in a timely and professional manner.
• Arrange for space bookings on aircraft and monitor shipments throughout the transit process.
• Prepare necessary shipping documents and ensure compliance with regulations.
• Support the billing process for shipments.
• Bachelor's Degree or higher in Logistics, Business Administration, or a related field.
• Minimum 2-3 years of experience in freight forwarding, specifically in airfreight; export experience strongly preferred.
• Experience with CargoWise (CW1) is an advantage.
• Solid understanding of customer service processes, systems, and operational flow.
• Strong ability to identify and fulfill customer needs with a friendly and professional approach.
• Excellent interpersonal skills with the ability to collaborate effectively across all organizational levels, including management.
• Good command of written and spoken English.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Electronics, Automation

ประเภทงาน:

งานประจำ

• Responsible for supporting in all required documents and document preparations for foreign employee's Visa and Work Permit Application regarding to BOI and IEAT regulations.
• Manage Visa and Work Permit issuance & extension for foreign employee's including their supported families.
• Ensuring to pre-notify 90 days report to immigration.
• Keep up to date information on foreign employment rules and regulations.
• Provide assistances in other related administrative matters.
• Who are we looking for?.
• Bachelor's degree in any related fields.
• 1 year of experience in working with foreigners (Fresh graduates are welcome).
• Good communication skills in English and Chinese. (Communications Level).
• Computer literate (Email, MS Offices: Word, Excel, PowerPoint, Teams).
• Knowledge the Single Window for visa and work permit is plus.
• Top reasons for why join us?.
• Opportunity to join a diverse and international company where can help create a greener more intelligence-driven future.
• A number of programs each year to support you in your career journey and our program offering continues to grow annually.
• Balance life as we have 5-day work week policy.
• We offer comprehensive medical insurance coverage for you and your family.
• Yearly bonus and quarterly incentive to reward your achievements.
• We provide a free bus and van shuttle service to many locations around the company.
• Subscribe To Our Newsletter.
• Get the latest news about Delta Electronics (Thailand) products, solutions and events!.
• Enter email address.
• Connect with us.
• Get in touch with us.
• Contact Form.
• About Us.
• Delta Overview.
• Milestones & Achievements.
• Board & Management.
• Corporate Governance.
• Research & Development.
• Global Operations.
• FAQs.
• Solutions.
• Industrial Automation Solutions.
• Building Automation Solutions.
• Data Center Solutions.
• Telecom Energy Solutions.
• Smart Energy Solutions.
• Display and Monitoring Solutions.
• EV Charging Solutions.
• products & services.
• Power Electronics.
• Infrastructure.
• Automation -->.
• Power Electronics.
• Automation.
• Infrastructure.
• Mobility.
• Investor Relations -->.
• Investor Relations.
• Financial Information.
• Shareholder's Information.
• Newsroom.
• Publication.
• Stock and Dividend Information -->.
• IR Contact.
• Service Support.
• Downloads.
• UPS Warranty Check.
• Datacenter Configurator -->.
• Virtual Showrooms.
• Authorized Distributors.
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• Sustainability.
• ESG.
• International Initiatives.
• Green Products.
• CSR Commitment.
• Download.
• NEWS & EVENTS.
• Corporate News.
• CSR News.
• Products & Services News.
• Blog & eBook.
• In the News.
• Event Calendar.
• Training.
• Press Contact.
• Careers.
• contact us.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Quantitative Analysis, Business Development, Project Management, Problem Solving, Leadership Skill

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent diploma Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too. Strategic thinker with strong analytical and problem-solving skills 10+ years of experience in operations, preferably in BPO/ITES industry 7+ years of people management experience, ...
• Preferred.
• Having high cultural awareness of political and social situations is a plus! Proficiency in English and Japanese Build a positive relation with Client in order to create new business opportunities Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases. Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms. Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders. Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs. Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis. Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case. Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason. Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions Identify actionable insights, suggest recommendations, and influence team strategy through effective communication Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains. Streategize and execute Client/Leadership directions and decisions following the change management process. Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Quantitative Analysis, Business Development, Project Management, Problem Solving, Leadership Skill

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent diploma Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too. Strategic thinker with strong analytical and problem-solving skills 10+ years of experience in operations, preferably in BPO/ITES industry 7+ years of people management experience, ...
• Preferred.
• Having high cultural awareness of political and social situations is a plus! Proficiency in English Build a positive relation with Client in order to create new business opportunities Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases. Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms. Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders. Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs. Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis. Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case. Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason. Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions Identify actionable insights, suggest recommendations, and influence team strategy through effective communication Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains. Streategize and execute Client/Leadership directions and decisions following the change management process. Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Mandarin

ประเภทงาน:

งานประจำ

• Deliver exceptional client service in line with CHANEL standards, ensuring every client feels valued and inspired.
• Build and nurture long-term relationships with clients through thoughtful outreach, personalized styling advice, and consistent after-sales support.
• Achieve and exceed sales targets while upholding a client-centric approach and maintaining high standards of service excellence.
• Maintain boutique image and visual merchandising by ensuring personal grooming and product displays reflect CHANEL's seasonal collections and guidelines.
• Support boutique operations by following procedures for stock management, security, and after-sales processes.
• Participate actively in team meetings, knowledge sharing, and training sessions to foster a collaborative and high-performance environment.
• Demonstrate initiative by supporting team members, communicating transparently, and contributing to a positive team spirit.
• For Senior Fashion Advisors: Mentor and guide junior team members, lead by example in client engagement and service, and contribute to team development and motivation.
• You are energised by.
• Collaborating with a dedicated team in a fast-paced retail environment.
• Leading and delivering business and operational impacts by your expert and support to both staff and clients.
• What you will bring.
• Bachelor's degree in any field.
• Minimum 2 years of experience in retail or service industries; experience in luxury fashion is a strong advantage. More years of experience are welcome to apply for a Senior role as well.
• Able to speak Chinese (intermediate level or above) as well as fluent in Thai.
• Passionate about fashion and luxury with a keen sense of style.
• Strong analytical and communication skills; able to build authentic relationships and convey brand passion.
• Excellent customer service and selling skills, with a natural, personable approach. Well-groomed, dynamic, and professional demeanor.
• Able to be based at Suvarnabhumi airport.
• What Chanel can offer you.
• The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Problem Solving

ประเภทงาน:

งานประจำ

• Lead and supervise customer service team to provide the after-sale service and handle customer complaints and provide solutions in order to meet customer's satisfaction which determine potential business opportunities to achieve targeted growth.
• Handle difficult & special calls and solve other issues escalated by agents & follow up with various departments on problem solving or information sharing if needed.
• Monitor team performance, achieve customer service targets.
• Manage, Advise, Coaching and communicate with the customer service team to ensure high performance and take timely action to drive the continuous customer service satisfaction improvement.
• Manage a team of customer service i.e. Make sure the day-to-day operations run smoothly.
• Incoming cases and calls monitoring and job assignment including calls and email.
• Talk to agents regularly, find out potential people issues, solve or escalated accordingly.
• Fulfill all other work assigned by the manager.
• Liaising with the Customer Service Manager to help develop action plans for the call centre team.
• Must Have.
• Graduated degree in marketing, business administration, economics or related fields.
• Minimum 5 years in Customer Service with at least 2 years in managerial level, Call Centre and other related fields.
• Nice to Have.
• Good presentation and motivation skills.
• Influencing and negotiating skills.
• Good communications skills both written and spoken Thai and English.
• Excellent customer service mind and Self-motivated.
• The Knowledge of insurance operations and processes will be the advantage.
• Good computer knowledge and skills including Microsoft word/ excel, and database management.
• Familiar with Data Management.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
• At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
• We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.