เงื่อนไขการค้นหา

ทักษะ:

Japanese

ประเภทงาน:

งานประจำ

• Provide a high level of customer service for Club Points Owners through the Club Services centre, website and various communication channels, ensuring a high level of customer satisfaction.
• Ensure Club Owners Points and other reservations are handled in a timely, courteous and efficient manner.
• Handle all customer concerns or complaints to a satisfactory resolution.
• Establish and maintain an excellent working relationship with exchange companies, alliance partners, Minor Hotels and other MINOR departments.
• Encourage use of Club Resorts to achieve a high occupancy and maximum use of space.
• Bachelor degree (desirable).
• Excellent English and Japanese languages, both written and spoken forms. Other languages an advantage.
• Minimum of two (2) years relevant work experience.
• Prior experience in timeshare, vacation ownership, call center or hospitality-related business is strongly preferred.
• Excellent computer skills with a good understanding of reservation software systems.
• Strong customer service ethics. Ability to handle difficult situations and complaints from customers.
• Strong communication and written skills.
• Well organised, high level of attention to detail, ability to communicate effectively with other departments.
• Team member with strong work ethics, flexible in approach and supportive of others (essential).
• LI-AC1.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ทักษะ:

Risk Management, Leadership Skill, English, Thai

ประเภทงาน:

งานประจำ

• End-to-End New Format Launch & Business Leadership Autonomy to run the club venture launch in Thailand: strategy finalisation, pre-opening setup, grand opening, and post-launch scaling. Lead the entire new club format build-out, replicating and adapting the club-style warehouse club model to fit Thailand market.
• Commercial Leadership Own commercial strategy, membership value proposition, merchandising & product assortment, pricing, private label development, member acquisition & retention, marketing, category planning, supplier sourcing and P&L delivery. Drive ...
• Operations Leadership Oversee all club store operations: inbound supply chain, warehouse & in-store operations, inventory management, store layout, staffing & labour planning, quality control, loss prevention, member service, and daily club execution. Establish standard operating procedures aligned with warehouse club best practices.
• Cross-functional Team Building & Management Build and lead the local Thailand core team covering merchandising, operations, membership, supply chain and finance. Set organisation structure, hire key managers, define KPIs, develop talent and drive team culture. Manage vendor, landlord, supplier and regulatory stakeholder relationships.
• Market Adaptation & Business Optimisation Translate club operating and commercial playbooks into the Thai market, adapting product range, member benefits, operational workflows and cost structure for local consumer behaviour, regulations and supply landscape. Monitor market competition, identify risks and propose corrective actions to hit business targets.
• Reporting & Stakeholder Alignment Prepare regular business performance dashboards and updates for regional/group leadership. Align investment plans, capital expenditure and business roadmap with headquarters.
• Mandatory: Direct working experience at clubs, with proven track record covering both operations and commercial domains (merchandising, membership, store operations, P&L).
• Deep hands-on experience launching or scaling warehouse / membership club retail format.
• End-to-end business leadership experience, comfortable owning P&L and acting as a general business leader / mini-CEO for a retail format.
• Strong commercial acumen: category assortment, private label, membership business model, pricing and margin management.
• Solid operations expertise: warehouse club supply chain, inventory, store operations, pre-opening and launch management.
• Experience building and leading multi-functional teams in a cross-border / international retail expansion context.
• Fluent in English.
• Willing to be based full-time in head office, Bangkok, Thailand.
• Competencies.
• Entrepreneurial mindset, hands-on execution capability to build a business from scratch.
• Strategic thinking balanced with strong operational delivery.
• Excellent cross-cultural communication and stakeholder management.
• Strong financial & P&L literacy, able to make commercial trade-off decisions.
• Problem-solving and risk management for greenfield market launch.

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• Anantara Siam Bangkok Hotel.
• Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression - for our guests and for our people.
• Founded in 2001 in Thailand, we have since expanded across the world, welcoming gues ...
• The Guest Service Supervisor is responsible for supervising daily guest service operations and ensuring guests receive warm, personalized, and efficient service throughout their stay. Supports and guides the Guest Service team, handles guest concerns, and coordinates with other departments to maintain Anantara's luxury hospitality standards.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Microsoft Office, Problem Solving, Power point, Automation

ประเภทงาน:

งานประจำ

• Follow daily, weekly, monthly objectives and communicate them to direct employees.
• Manage and Control of daily production based on the defined targets (OEE, Productivity, IDC, Delivery, and OT).
• Co-operate with cross-functional team to full-fill the production volume and achieve SQCD target.
• Support troubleshooting analyzing root causes of failures and solving them, if necessary, suggestion of improvements.
• Review and Proof Production data record (M/C check sheet, 5S, Tool life, 4M, Parameter and so on).
• Lead people to follow the standards to fulfill BPS requirement on the shop floor (Point CIP, SMC, LPC, 14Q Basics, 4M, QAM, FMEA-Linewalk).
• Ensure the safe use of equipment and schedule regular maintenance and calibrations.
• Train new employees on how to safely use machinery and follow procedures/ Maintain skill matrix and coordinate proper trainings.
• Lead of shopfloor production meeting (Component area, Main assembly, Final assembly and Audit room).
• Keep and maintain the plant standards in shopfloor (Safety, 5s, BPS, Pull principle, ISO14001, IATF16949).
• Manage and support HR function (Vacations, leaves, absenteeism).
• Advise and motivate direct associate for small improvement activity.
• Bachelor's degree in any related field.
• Have 3-5 years of work experience as a Leader position in automation field.
• Experience leading cross-functional teams for quality improvement and complaint management.
• Have leadership, quality mindset, entrepreneurial mindset and problem solving skills.
• Have knowledge of IATF 16949 and ISO14001 requirements and Core Tools (Point CIP, SMC, LPC, 14Q Basics, 4M, QAM, and FMEA).
• Proficient in Microsoft Office 365 (Excel, PowerPoint, Word).
• Good communication skills in English.
• Your future job offers you.
• Housing allowance, company shuttle, free lunch, provident fund, medical benefits, OPD, IPD, dental benefits, performance bonus, service year reward, insurance, diligent allowance, marriage allowance, new born gift, oversea allowance, etc.
• Make it happen.
• Send us your application by using the I'm interested button!.
• Interested applicants are invited to submit your CV, current & expected salary, and contact information.

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• Ensure that all public, guest-facing and back of house areas of the hotel are properly cleaned at all times.
• Ensure health & safety requirements are adhered to.
• Ensure that all staff are aware of and follow departmental SOP's and LSOPs.
• Coach and guide new members of the team, putting in place proper orientation training and ongoing training and development for team members.
• Assist in managing relationships with suppliers.
• Ensure records are maintained for linen inventory, uniforms, and other items as applicable.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ทักษะ:

Creative Thinking, Digital Marketing, Product Owner, Recruitment, eCommerce

ประเภทงาน:

งานประจำ

• Study processes and systems to analyze effectiveness of our organization to maximize our growth in identified strategic markets.
• Establish performance benchmark for each business drivers that caters to the characteristics of the strategic market, according to the needs of inbound, outbound and domestic travel segments.
• Develop reports to illustrate the "health level" of each business drivers and how each of them is related to the business's bottom line.
• Identify business needs through detail investigation into business practice of competition, local business practice, customer behavior.
• Identify gaps between business needs and business practice to provide recommendations on solutions that results in new or changed process, technology, human resources, business partners.
• Clearly illustrate the opportunity cost and upside in each initiative.
• Converting strategic goals into operational tasks.
• Working with graphic designers to create and maintain consistent, branded look and feel across all products.
• Defining navigational flow and user experience on the site, apps, etc.
• Making proposals to senior management regarding implications of proposed plans.
• Developing and implementing administrative and operational matters ensuring achievement of objectives.
• Defining KPIs for all projects and evaluating the success of a project.
• Evaluating risks and tradeoffs associated with each course of action.
• Working closely with users to ensure all projects meet business needs.
• NATIVE Japanese Speaker.
• Proven ability to leverage analytics and quantitative methods to inform and influence decision-making.
• Experience with emerging data-mining technology.
• Experience working in a fast-paced and high growth environment.
• Experience and passion for web design, functionality and testing.
• Enthusiasm to develop engineered processes and technologies and to apply innovative solutions to make organizational improvements while encouraging creative thinking and innovation.
• Ability to motivate and inspire development teams to achieve beyond what they imagined possible.
• Entrepreneurial and analytical; effective at managing change in a fast-moving and constantly evolving business.
• Experience with the latest internet trends and technologies.
• MBA or advanced Math, Computer Science or Statistics degree preferred.
• This role is based at Bangkok, Thailand. Visa/Work Permit and Relocation will be offered to the eligible candidate.
• Agoda is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status and other legally protected characteristics. If you need assistance or an accommodation due to a disability, please let us know.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
• By applying to this job, you agree that Agoda may process your personal data in accordance with Agoda applicants privacy statement. (link to https://careersatagoda.com/privacy-statement/).
• seattle.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

Cantonese, Mandarin, English

ประเภทงาน:

งานประจำ

• Assist to manage the day-to-day operations of the Resolutions department. This includes hiring, training, conducting performance reviews, review of consumer correspondence, interfacing with Legal, Preview Centres, Club Services, Regulators, Club Points Owners and other customers as necessary; and coordinating efforts across division lines as required. (50%).
• Represent Minor Vacations in arbitration, mediation and local court cases. Prepare accurate and comprehensive documentation supporting Minor Vacations's position. (10%) ...
• Prepare comprehensive monthly reports focusing on key issues of concern. Identify repetitive issues and address with appropriate management personnel. (10%).
• Review preview centre and marketing materials directed to the consumer at large. Coordinate feedback with preview centres and marketing as necessary. (15%).
• Establish proactive relationships with regulatory agencies and public forums to ensure Minor Vacations is viewed in a positive light within the community. (5%).
• Special projects, as assigned. (10%).
• 1-3 years related education and training or equivalent combination of education and experience.
• Native language proficiency in Mandarin-English is a key requirement for success in this role. Additional proficiency in Cantonese will be highly regarded.
• Communication skills: Ability to read, analyze and interpret the most complex documents. Ability to respond effectively to sensitive inquires and complaints.
• Ability to use Microsoft Word and Excel.
• Strong problem-solving skills as it relates to consumer communications, evaluating sale documents on complex issues and finding creative solutions.
• Ability to work effectively across division lines at all levels of the organization.
• Ability to interface with external parties including regulators and external legal counsel.
• Strong negotiating skills.
• Self-motivated with strong organizational skills.
• Ability to work in a multitask, multi-function environment managing priorities effectively.
• Not applicable.
• Some travel may be required.
• LI-AC1.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ทักษะ:

Social media, Flash, Thai

ประเภทงาน:

งานประจำ

• Anantara Layan Phuket Resort.
• Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning 'without end', our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression - for our guests and for our people.
• Founded in 2001 in Thailand, we have since expanded across the world, welcoming gues ...
• Ensure correct set-up and monitoring of e-commerce and distribution systems, OTAs, GDS, metasearch, and direct booking platforms, including social media.
• Set and execute strategies to hit revenue goals and boost conversion rates.
• Support dynamic pricing, flash sales, and ad hoc campaigns to capture demand and maximize occupancy.
• Improve website layouts, page speed, and navigation to make buying easy.
• Create and launch campaigns to increase online traffic and conversion rates.
• Synchronise with Revenue Team to analyze market trends, competitor pricing, and OTA data to set rate strategies and increase competitiveness.
• Monitor and evaluate campaign ROI, adjusting strategies for stronger performance.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ทักษะ:

Industrial Engineering, Project Management, Risk Management, Negotiation, Purchasing

ประเภทงาน:

งานประจำ

• Performance & Financial Management: Drive team performance through KPI setting and monitoring. Responsible for BP and CF to ensure warehouse operations remain within budget while meeting service level agreements.
• Operational Maturity & Standardization: Lead the implementation of logistics maturity standards (e.g., BPS/Lean) across all warehouse nodes. Establish and maintain standardized work processes to ensure consistency and scalability.
• LSP & Stakeholder Management: Oversee LSP management, including performance manageme ...
• CIP & Project Leadership: Warehouse optimization initiatives and implementation w/ CIP mindset. Support and lead critical projects such as warehouse relocations and ramp up.
• Team Leadership & People Coaching: Manage, motivate, and develop team members. Focus on people coaching and talent cultivation to build a future-ready workforce capable of navigating complex logistics challenges.
• Organization Optimization: Lead and facilitate organization efficiency optimization and organizational change management within the warehouse functions to adapt to market shifts and business growth in the trading sector.
• LSP Safety Excellence: Ensure a zero-harm workplace through strong safety leadership, regulatory compliance, risk management, and close alignment with the LSP Safety Officer to drive safety initiatives, audits, corrective actions, employee awareness, and continuous improvement across all warehouse operations.
• Bachelor's or Master's degree in Logistics, Supply Chain Management, Industrial Engineering, or a related field.
• Minimum 8-10 years of experience in logistics or warehouse operations for automotive business.
• Proven track record in a management or leadership role (3-5+ years).
• Experience in Cycle count / annual inventory, Cost optimization and productivity improvement.
• Experience in logistics quality standards and SAP EWM is a plus.
• Expert in Warehouse Management system (WMS).
• Proficiency in Quality Tools.
• LSP management.
• Project Management.
• Budget controlling.
• Excellent in negotiation & communication skills.
• Strong change management.
• Resilience & ability to lead team under pressure.
• Can-do mindset.
• Additional Information.
• Your future job offers you.
• Housing allowance, company shuttle, free lunch, provident fund, medical benefits, OPD, IPD, dental benefits, performance bonus, service year reward, insurance, diligent allowance, marriage allowance, new born gift, oversea allowance, etc.
• Make it happen.
• Send us your application by using the I'm interested button!.
• Interested applicants are invited to submit your CV, current & expected salary, and contact information.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Project Management, Risk Management, Recruitment, Tableau, YouTube

ประเภทงาน:

งานประจำ

• Ideating new initiatives and drive the implementation end-to-end to grow the Travel Distribution business.
• Building business cases to evaluate new commercial initiatives or new product features requests through collecting requirements from account management teams and partners.
• Revenue optimization initiatives through distribution and pricing experiments content improvements.
• Enabling and supporting account management teams with tools, documentation and efficient processes.
• Partaking in commercial terms and incentives optimization, including rolling out new commercial and API connectivity features to partners.
• Credit risk management.
• Maintaining and setup control frameworks and SLAs agreed with major stakeholders,.
• Managing stakeholders across departments such as Product, Tech, Finance, Legal, etc.
• A Senior Manager will bring a strong business strategy and analytical acumen coupled with operations and project management knowledge, attention to details and strive for efficiency, coupled with the ability to make things happen hands-on.
• This position is based in Bangkok.
• 7+ years of experience demonstrated ability to lead cross functional strategy or program initiatives end to end and deliver measurable outcomes; backgrounds may include consulting, corporate strategy, business operations, business analytics, product/program management, or equivalent experience.
• Strong numerical and analytical skills, with hands-on knowledge of data pulling and processing tools.
• Strong critical thinking, strategic thinking and problem-solving skills.
• Fluent in English with strong stakeholder management skills.
• Ability to own the initiative end-to-end from idea creation, to testing and execution, including managing various stakeholders to get buy-ins.
• Independent and self-driven.
• Able to move fast and adapt well with changes.
• Experience with SQL and Tableau.
• Experience and understanding of online travel industry, B2B travel APIs experience and/or connectivity skills.
• Experience in go-to-market initiatives implementation.
• Singapore.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Automation, Leadership Skill, ISO 14001, Assembly, Japanese

ประเภทงาน:

งานประจำ

• Follow daily/weekly/monthly objectives and communicate them to direct employees.
• Manage and Control of daily production based on the defined targets (OEE, Productivity, IDC, Delivery, OT, 0-Safety, KPR/KPI internal).
• Co-operate with cross-functional team to full-fill the production volume and acceive SQCD target.
• Troubleshooting analyzing root causes of failures and solving them, if necessary, suggestion of improvements.
• Review and Proof Production data record (M/C check sheet, 5S, Tool life, 4M, Parameter and so on).
• Leading people to follow the standards to fulfill BPS requirement on the shop floor (Point CIP, SMC, LPC, 14Q Basics, 4M, QAM, FMEA-Line walk).
• Ensure the safe use of equipment and schedule regular maintenance and calibrations.
• Train new employees on how to safely use machinery and follow procedures/ Maintain skill matrix and coordinate proper trainings.
• Leading of shopfloor production meeting (Component area, Main assembly, Final assembly and audit room).
• Keep and maintain the plant standards in shopfloor (Safety, 5s, BPS, Pull principle, ISO14001, IATF16949 and ect.
• Manage dHC (Vacations, leaves, ausentisim).
• Advise direct associate for small improvement activity.
• Education.
• Bachelor's degree or higher.
• Fluent in Japanese and able to communicate effectively.
• At least 5 years of experience in a leadership position in the automation field.
• Technical, Methodological, Process, and Product Competence.
• Quality Mindset.
• Leadership Skills.
• Social Competence.
• Problem-Solving Skills.
• Systematic Thinking.
• Entrepreneurial Mindset.
• Functional Competence.
• Soft Skills.
• Your future job offers you.
• Housing allowance, company shuttle, free lunch, provident fund, medical benefits, OPD, IPD, dental benefits, performance bonus, service year reward, insurance, diligent allowance, marriage allowance, new born gift, oversea allowance, etc.
• Make it happen.
• Send us your application by using the I'm interested button!.
• Interested applicants are invited to submit your CV, current & expected salary, and contact information.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Leadership Skill, English

ประเภทงาน:

งานประจำ

• Lead and motivate the Front Office team to achieve service excellence.
• Oversee daily Front Office operations, including Reception, Concierge and Guest Services.
• Ensure smooth guest arrivals, departures and stay experiences.
• Handle guest feedback and service recovery professionally.
• Monitor guest satisfaction and operational performance.
• Ensure compliance with hotel standards, policies and SOPs.
• Coach and develop team members to build a strong service culture.
• Collaborate closely with other departments to ensure seamless operations.
• Minimum 3-5 years of Front Office experience, with supervisory or management experience.
• Strong leadership, communication and interpersonal skills.
• Excellent guest service mindset with a passion for hospitality.
• Strong problem-solving and decision-making abilities.
• Ability to lead, motivate and develop a diverse team.
• Good knowledge of Front Office operations and hotel systems.
• Fluent in English; additional languages are an advantage.
• Strong organizational skills and ability to work under pressure.
• Professional, confident and guest-focused personality.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Quality Assurance, Leadership Skill, Assurance, Teamwork, English

ประเภทงาน:

งานประจำ

• Oversee and direct all F&B outlets, including restaurants, bars, banquets, and room service, ensuring consistent service excellence and operational efficiency.
• Develop and implement F&B concepts, promotions, and menus in collaboration with the Executive Chef to enhance guest satisfaction and revenue.
• Ensure that all F&B operations comply with brand standards, hygiene, and safety regulations (HACCP).
• Monitor daily operations, guest feedback, and quality standards through inspections and service observations.
• Optimize resources and staffing levels to maintain productivity and profitability.
• Manage relationships with key guests, suppliers, and business partners to support operations.
• Ensure accurate POS setup, billing procedures, and control systems are in place for revenue accuracy.
• Financial & Business Management.
• Prepare, manage, and monitor the annual F&B budget, revenue forecasts, and cost control measures.
• Analyze financial reports, identify performance gaps, and implement corrective actions.
• Monitor and control expenses, food and beverage costs, and inventory levels to achieve targeted profitability.
• Collaborate with Sales & Marketing to plan promotions, special events, and packages to maximize business opportunities.
• Ensure compliance with all local regulations, licenses, and hotel financial policies.
• Guest Experience & Quality Assurance.
• Ensure consistent delivery of high-quality food, beverage, and service standards across all outlets.
• Handle guest feedback and complaints professionally, ensuring prompt resolution and service recovery.
• Develop strategies to improve guest satisfaction scores (Trust You / ALL Heartist Feedback).
• Maintain visibility in the outlets, engaging with guests to enhance their experience.
• Team Leadership & Development.
• Lead, train, and motivate the F&B team to achieve operational excellence and strong guest engagement.
• Conduct regular meetings and performance reviews with outlet managers and supervisors.
• Identify and develop internal talent through mentoring and succession planning.
• Promote teamwork, open communication, and a positive work environment across all outlets.
• Ensure that training plans and service standards are consistently implemented.
• Health, Safety & Sustainability.
• Ensure full compliance with fire, life safety, hygiene, and sanitation regulations.
• Promote sustainability initiatives within the F&B operations in line with Accor Planet 21 standards.
• Maintain equipment and facilities in collaboration with Engineering to ensure safety and operational readiness.
• Other.
• Maintain a professional appearance and behavior consistent with Accor standards.
• Attend meetings, briefings, and training sessions as required by the General Manager.
• Be fully aware of hotel emergency procedures and crisis management plans.
• Perform other reasonable duties as assigned by the General Manager.
• Main Complexity/Critical issues in the Job.
• Ensuring a balance between guest satisfaction, team performance, and financial profitability.
• Leading multiple outlets and large teams while maintaining brand consistency and service quality.
• Responding effectively to changing market conditions and guest preferences.
• Knowledge and Experience.
• Bachelor's Degree in Hotel or Business Management, or related field.
• Minimum 5-7 years of F&B management experience, with at least 2 years in a leadership role within hospitality.
• Proven experience in managing multi-outlet operations, banquet service, and cost control.
• Strong financial acumen and analytical skills.
• Good knowledge of HACCP, food safety, and local health regulations.
• Proficient in MS Office, POS systems, and hotel management software.
• Excellent command of English and Thai (written and spoken).
• Competencies.
• Strong leadership, interpersonal, and communication skills.
• Guest-focused, with a passion for service excellence.
• Business-minded, with the ability to drive performance and profitability.
• Strategic thinker with operational discipline.
• High integrity and professionalism.
• Well-presented and groomed at all times.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Electrical Engineering, Mechanical Engineering

ประเภทงาน:

งานประจำ

• HVAC Operations & Maintenance.
• Supervise the daily operation, maintenance, and repair of all HVAC/R systems, including chillers, AHUs, FCUs, ventilation systems, exhaust systems, and refrigeration equipment.
• Ensure all air conditioning equipment operates efficiently to provide optimal guest comfort and indoor air quality.
• Diagnose HVAC system faults and coordinate timely corrective actions to minimize downtime.
• Respond promptly to HVAC-related maintenance requests and emergency breakdowns.2. Preventive Maintenance.
• Plan, implement, and monitor preventive maintenance programs for all HVAC equipment.
• Schedule inspections, servicing, cleaning, and performance testing according to maintenance standards.
• Monitor equipment performance and recommend repairs, upgrades, or replacement when necessary.
• Maintain accurate preventive maintenance records and equipment history.3. Team Leadership.
• Supervise, assign, and monitor daily work activities of Air Conditioning Technicians.
• Provide technical guidance, coaching, and on-the-job training to team members.
• Evaluate staff performance and ensure work is completed according to quality and safety standards.
• Promote teamwork, discipline, and continuous improvement within the engineering team.4. Inspection & Quality Control.
• Conduct regular inspections of guest rooms, public areas, plant rooms, kitchens, and back-of-house facilities focusing on HVAC systems.
• Ensure all HVAC installations and repairs meet hotel engineering standards.
• Verify that completed work meets quality requirements before handover.5. Safety & Compliance.
• Ensure compliance with occupational health and safety regulations, environmental standards, and hotel engineering policies.
• Promote safe working practices when handling refrigerants, electrical systems, and HVAC equipment.
• Ensure proper use of PPE, tools, and lockout/tagout (LOTO) procedures where applicable.
• Support fire and life safety systems related to HVAC operations.6. Coordination & Communication.
• Coordinate with Housekeeping, Front Office, Food & Beverage, and other departments to minimize guest disruption during maintenance activities.
• Work closely with contractors and service providers during major repairs or equipment installation.
• Report equipment abnormalities and recommend improvement plans to the Engineering Manager.7. Inventory & Asset Management.
• Monitor inventory levels of HVAC spare parts, refrigerants, tools, and engineering supplies.
• Assist in controlling maintenance costs through efficient material usage.
• Maintain records of equipment status, repairs, spare parts consumption, and maintenance reports.8. Energy Management & Sustainability.
• Support energy conservation programs by monitoring HVAC energy consumption.
• Recommend operational improvements to reduce utility costs while maintaining guest comfort.
• Participate in sustainability initiatives and environmental compliance programs.
• Diploma or Bachelor's Degree in Mechanical Engineering, Air Conditioning & Refrigeration Engineering, Electrical Engineering, or a related field.
• Minimum 3-5 years of experience in HVAC engineering within the hospitality, commercial building, or facility management industry.
• At least 1-2 years of supervisory experience is preferred.
• Strong knowledge of HVAC/R systems, chillers, cooling towers, AHUs, FCUs, ventilation systems, pumps, and Building Management Systems (BMS).
• Knowledge of preventive maintenance planning and CMMS is an advantage.
• Good understanding of safety regulations and environmental standards related to HVAC operations.
• Strong leadership, communication, problem-solving, and organizational skills.
• Ability to work flexible shifts, weekends, holidays, and respond to emergency maintenance situations.

ทักษะ:

Service-Minded, Italian

ประเภทงาน:

งานประจำ

• Lead Vero, our flagship Italian restaurant and drive sales to meet or exceed the assigned outlet budget while effectively managing costs.
• Inspire, coach, and develop your team, fostering a culture of excellence and passion for Italian cuisine and hospitality.
• Ensure every guest enjoys an exceptional dining experience, maintaining the highest standards of service, presentation, and authenticity.
• Collaborate with the culinary team to enhance menus, wine pairings, and guest experiences.
• Vocational certificate or degree, with experience as an Outlet Manager or Assistant Outlet Manager in a high-end restaurant.
• Deep knowledge of Italian cuisine, wine, and beverage pairing.
• Guest-focused, service-minded, with meticulous attention to detail.
• Strong sales acumen, dynamic, organized, with polished presentation and communication skills.
• Helps employees improve their skills and provides support for career development.
• Manages the team.
• Is in charge of organising the F&B point of sale from A to Z.
• Ensures guest satisfaction, quality and high standards of service for customers.
• Helps the point of sale attain profitable results.
• Drives sales to reach or exceed the assigned outlet Budget and controlls cost to be with in budget.

ทักษะ:

Agile Development, Industry trends, Recruitment, Full Stack, TypeScript

ประเภทงาน:

งานประจำ

• Mentor and guide engineers in utilizing Typescript, React, and Redux to build innovative front-end solutions.
• Collaborate closely with product managers, designers, and cross-functional teams to define project requirements.
• Provide technical leadership and foster a culture of continuous learning and growth within the team.
• Identify and resolve technical challenges, debug complex issues, and optimize performance.
• Stay updated with the latest front-end technologies and industry trends, driving innovation within the team.
• Solid experience in front-end development using Typescript, React, and Redux.
• Strong leadership and mentoring skills, with the ability to guide and inspire a team.
• Excellent collaboration and communication skills, working effectively with cross-functional teams.
• Exposure to full-stack projects and technologies such as C#, Kotlin, or Scala.
• Familiarity with Agile development methodologies.
• bangkok.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Industry trends, Architecture, Leadership Skill, HACCP, English

ประเภทงาน:

งานประจำ

• Create and implement innovative cocktail menus and signature beverage experiences that reflect the Mercure brand.
• Drive beverage creativity, quality, consistency, and guest satisfaction.
• Train, mentor, and develop bartenders and service team members to achieve excellence in product knowledge and service delivery.
• Monitor beverage cost, inventory, ordering, and stock control to maximize profitability.
• Analyze beverage performance and implement strategies to increase revenue and guest engagement.
• Collaborate with Culinary and Food & Beverage teams on promotions, events, seasonal menus, and special activations.
• Maintain strong relationships with suppliers and beverage partners.
• Ensure compliance with HACCP, hygiene, safety, and Accor brand standards.
• Stay informed on industry trends, emerging spirits, cocktail innovations, and luxury guest preferences.
• Support sustainability initiatives through responsible sourcing and waste management practices.
• Assist the Food & Beverage Manager in developing and executing the resort's beverage strategy.
• Bachelor's Degree in Hotel or Business Management, or related fiel.
• Minimum 3-5 years of mixology experience, including at least 2 years in a leadership role.
• Previous experience in a luxury hotel, resort, upscale bar, beach club, or internationally recognized hospitality venue preferred.
• Strong knowledge of cocktails, spirits, wines, beers, and current beverage trends.
• Proven experience in beverage menu development, costing, inventory management, and revenue optimization.
• Ability to inspire, coach, and develop a high-performing team.
• Strong leadership, communication, and interpersonal skills.
• Creative mindset with a passion for delivering unique guest experiences.
• Results-oriented with strong commercial awareness.
• English is mandatory.
• Additional Information.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Project Management, Risk Management, Recruitment, Tableau, YouTube

ประเภทงาน:

งานประจำ

• Ideating new initiatives and drive the implementation end-to-end to grow the Travel Distribution business.
• Building business cases to evaluate new commercial initiatives or new product features requests through collecting requirements from account management teams and partners.
• Revenue optimization initiatives through distribution and pricing experiments content improvements.
• Enabling and supporting account management teams with tools, documentation and efficient processes.
• Partaking in commercial terms and incentives optimization, including rolling out new commercial and API connectivity features to partners.
• Credit risk management.
• Maintaining and setup control frameworks and SLAs agreed with major stakeholders,.
• Managing stakeholders across departments such as Product, Tech, Finance, Legal, etc.
• A Senior Manager will bring a strong business strategy and analytical acumen coupled with operations and project management knowledge, attention to details and strive for efficiency, coupled with the ability to make things happen hands-on.
• This position is based in Bangkok.
• 7+ years of experience demonstrated ability to lead cross functional strategy or program initiatives end to end and deliver measurable outcomes; backgrounds may include consulting, corporate strategy, business operations, business analytics, product/program management, or equivalent experience.
• Strong numerical and analytical skills, with hands-on knowledge of data pulling and processing tools.
• Strong critical thinking, strategic thinking and problem-solving skills.
• Fluent in English with strong stakeholder management skills.
• Ability to own the initiative end-to-end from idea creation, to testing and execution, including managing various stakeholders to get buy-ins.
• Independent and self-driven.
• Able to move fast and adapt well with changes.
• Experience with SQL and Tableau.
• Experience and understanding of online travel industry, B2B travel APIs experience and/or connectivity skills.
• Experience in go-to-market initiatives implementation.
• Singapore.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

Marketing Strategy, Digital Marketing, Google Analytics, Microsoft Office, Social media

ประเภทงาน:

งานประจำ

• Drive and implement key strategies as developed by ATDMC for each specific hotel in the assigned portfolio, ensuring the adoption of best practices to maximize online revenue.
• Support website content updates as needed to ensure hotels align with brand standards, follow best practices, and maintain accurate online information.
• Ensure the hotel microsite meets brand standards and is presented accordingly, with updates made.
• Direct hotel teams on ongoing relevant content for business needs and user trends.
• Review content as communicated by the hotel to ensure it is set up correctly and meets best practices to drive bookings/leads.
• Monthly UX Audit on both mobile and desktop versions to ensure all pages are set correctly, and correct any issues / address 401/404/405 errors impacting site use and searchability penalties.
• Direct / oversee with the hotel team to manage AH.com / Brand.com / Accor App to ensure hotel content is best presented to meet Accor Audit Standards.
• Visitation Summary.
• Channel Reporting.
• Country of Origin.
• Trending Pages Analysis.
• Rooms Revenue Generated from D-Edge Website.
• Monthly SEO Overview Report and key action recommendations.
• Execute SEO strategies to optimize cluster websites in the required languages, following the SEO Manager's direction and the hotel's contracted scope of work.
• Collaborate with the SEO Manager to develop and implement a targeted keyword strategy aimed at driving qualified traffic to the hotel microsite, aligned with the hotel's priorities.
• First priority on brand name to protect against OLTA's.
• Secondary priority on generic search related to hotel (ex. "Khao Lak Weddings").
• Ensure content delivered by either the hotel or ATDMC meets a Flesch reading score of 65 and above.
• Communicate key strategies/updates to hotels in the portfolio based on the SEO Manager's direction and feedback.
• Guide and give feedback on the quality of onsite content including written content, images and videos, in order to driver higher engagement and conversion rates.
• Review all social media content for the assigned portfolio prior to posting, providing direction and guidance on the hotel's social media strategy to maximize impressions and click-through rates to the website. Manage social media content as specified in the contract, where applicable.
• Guide and mentor hotel teams to create content aligned with best practices and platform-specific 'rules of engagement,' ensuring maximum impressions and click-through rates to the sites.
• Review all social media plans 2 weeks ahead to ensure posts are in line with standards and do not work against related social media algorithms, causing penalties on page including clickbait, engagement bate, share bait, monetization bait, comment bait.
• Assist ATDMC General Manager as needed in any crisis management on social media.
• Identifying key interest markets & demographics online.
• Selection of key ad types that match the offer/objective.
• Review of content/recommendations to drive performance based on objective.
• Review performance, adapt and drive CTR to hotel microsite.
• Conduct A/B testing as needed/reviewing with the Senior Digital Marketing Manager.
• Review all ad content to ensure it is fully brand compliant (flag all non-compliant content requests with ATDMC General Manager for final approval and recommendations).
• Monthly reporting on the performance to the hotel, based on the key metrics of Impressions & Reach, CPM, CTR, CPC.
• Ensure monthly invoices are sent to the hotels for advertising spend by the required deadline.
• To present monthly to every account in the portfolio a minimum of 3 ATDMC-qualified influencers/bloggers based on key focus areas of the hotel.
• To ensure hotel chatbots are updated with correct content and fully functional, managing updates with the Digital Marketing Executive responsible for chatbots. Updates to be made and live within 72 hours of hotel update requests.
• To ensure each hotel in the Account Manager's portfolio receives a minimum of three 15-second videos per month based on the hotel's needs/targets/advertising from existing footage to comply with contract obligations.
• To develop a cohesive working relationship with hotels in the portfolio and be seen as the key digital specialist for the property, influencing property direction based on best practices and driving online performance.
• Deliver performance analyses of website and social media key KPIs during hotel meetings, providing actionable recommendations to drive year-over-year growth. Meetings will be conducted online or in person based on the hotel's preference and will take place systematically every two weeks.
• To communicate in a timely manner to hotels in the Account Manager's portfolio and ensure the designated group chat is used, along with Teamwork.com, to ensure clear and transparent communication with all parties.
• To communicate to Senior Digital Manager and General Manager in a timely manner any issues or concerns regarding actions or performance that could impact hotel's performance.
• To follow all Accor digital policy and direction.
• Previous experience as in a digital marketing agency or digital manager in a large hotel operation.
• Knowledge of WordPress and Yoast SEO plugins.
• Teamwork.com for tracking of key tasks and communications.
• Semrush.
• Facebook Ads.
• Google Ads.
• Google Search Console.
• Google Analytics.
• Google Looker Studio.
• Microsoft Office Suite.
• Photoshop / Premier.
• AI Tools - Gemini Pro / Sintra / Claude.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Project Management, Risk Management, Recruitment, Tableau, YouTube

ประเภทงาน:

งานประจำ

• Ideating new initiatives and drive the implementation end-to-end to grow the Travel Distribution business.
• Building business cases to evaluate new commercial initiatives or new product features requests through collecting requirements from account management teams and partners.
• Revenue optimization initiatives through distribution and pricing experiments content improvements.
• Enabling and supporting account management teams with tools, documentation and efficient processes.
• Partaking in commercial terms and incentives optimization, including rolling out new commercial and API connectivity features to partners.
• Credit risk management.
• Maintaining and setup control frameworks and SLAs agreed with major stakeholders,.
• Managing stakeholders across departments such as Product, Tech, Finance, Legal, etc.
• A Senior Manager will bring a strong business strategy and analytical acumen coupled with operations and project management knowledge, attention to details and strive for efficiency, coupled with the ability to make things happen hands-on.
• This position is based in Bangkok.
• 7+ years of experience demonstrated ability to lead cross functional strategy or program initiatives end to end and deliver measurable outcomes; backgrounds may include consulting, corporate strategy, business operations, business analytics, product/program management, or equivalent experience.
• Strong numerical and analytical skills, with hands-on knowledge of data pulling and processing tools.
• Strong critical thinking, strategic thinking and problem-solving skills.
• Fluent in English with strong stakeholder management skills.
• Ability to own the initiative end-to-end from idea creation, to testing and execution, including managing various stakeholders to get buy-ins.
• Independent and self-driven.
• Able to move fast and adapt well with changes.
• Experience with SQL and Tableau.
• Experience and understanding of online travel industry, B2B travel APIs experience and/or connectivity skills.
• Experience in go-to-market initiatives implementation.
• Singapore.
• Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.