เงื่อนไขการค้นหา

ทักษะ:

Project Management, Data Analysis, English

ประเภทงาน:

งานประจำ

• About TableCheck TableCheck is a global platform built to help restaurants own their guest experience. We help merchants reduce their reliance on paid booking channels by directly converting first-time diners into repeat guests and repeat guests into loyal fans. Used by over 14,000+ restaurants in 40 countries-including over 330+ Michelin-starred restaurants and top hospitality brands such as Hyatt, Hilton and IHG. TableCheck has set new standards for restaurant management tools in Japan and is steadily growing to take on the challenge to become the world's leader in restaurant man ...
• This role focuses on growing and ensuring success with our customers. It requires interacting with new, existing and potential clients, and building customer loyalty, developing close, long term client relationships. A critical part of the role is helping existing customers further leverage TableCheck features and ensuring clients have the necessary resources to fully use our product, contributing to product evolution discussions, and product marketing strategies for what story telling would be most effective for TableCheck to drive interest in the platform, thus encouraging continued business. Reporting directly to VP Customer Success, this role will be customer facing by work closely with Corporate Global Consulting team, Corporate Product and all Global teams. Key deliverables from this role includes growing the customer base for new quality customers and improving customer loyalty & engagement for existing customers.
• Quickly understand how customers perceive our product, where these perceptions may be inaccurate or incomplete, and develop a plan to intentionally improve perceptions over time. Quickly construct and maintain mental models of the key product attributes and features that are related to our customer's business and success. Ascertain product gaps or weaknesses, how these impact our customers, develop a prioritization model as to which are more important and why, be able to summarize and communicate this effectively internally in order to provide transparency and alignment. Identify key regional stakeholders within large groups, take efforts to engage them with relevant overview of our existing relationship, align on ways of working moving forward in order to achieve objectives which provide mutual benefit. Develop deep and collaborative partnerships with market sales and customer support teams. Conduct calls with strategic customers to solicit honest feedback from customers as to potential gaps that we can fill in the future, involving the relevant teammates on our side, setting the stage before, during, and after the call to ensure no one feels threatened and we emerge with a confident recovery strategy where appropriate. Identify those customers who may be able to participate in case studies, construct an effective case study narrative, partner with internal marketing teams to create and publish. Monitor contract renewal dates and persuade clients to successfully renew. Create Quarterly Business Reviews (QBRs) both for customers and internal stakeholders to provide strategic updates on key projects, initiatives and metrics that matter.
• Key Performance Indicators Growth of outlets within assigned Major accounts Net Revenue Retention (NRR) Gross Churn Rate Feature Adoption Depth Customer Health Score / NPS score improvements of regional stakeholders Guest Profile Growth No-Show Rate Reduction QBR Meeting & Action Item Completion Rate Regional Enablement Sessions Escalation Response SLA Success Stories Collected Revenue per CSM.
• Key Skills [Must] Presentation skills: proficient in PPT, business writing, and storytelling. Data analysis skills: familiarity with different chart types, Pivot tables etc. Customer Relationship Management: experienced with developing relationships with client stakeholders, especially under challenging situations. Curiosity and empathy: interest in understanding how processes and products work, unafraid to ask questions to achieve an understanding of how things work. Project Management: experience effectively managing complex and dynamic projects with multiple phases, stakeholders, metrics, and milestones. [Preferred] Change mindset: experience effecting change within teams and organizations through behavior and mindset change over a sustained period of time. Video Production / Editing experience: for the purpose of creating customer facing material and collateral. Interest / Experience in AI: for the purpose of increasing efficiency and output, individually and within teams. Regional / Global experience: success in this role will require close coordination with multiple teams internally and externally, as well as a high-level of cross-culture interaction. Experience working in a multi-cultural, remote team environment highly desirable. Hospitality Group experience: candidates possessing direct experience working with large hotel groups are more likely to be successful in this role.
• Language Skill Fluent English verbal & written communication skills.

ทักษะ:

Enthusiastic

ประเภทงาน:

งานประจำ

• Invite pre-determined qualified customers to attend a Wyndham presentation.
• Deal with all customer queries - face to face and on the phone.
• Keep product and brand knowledge up to date.
• Specify terms and conditions of bookings.
• Be professional in nature; be approachable while meeting booth quotas.
• Deliver required number of qualified tours to the sales site.
• Provide excellent customer service to all guests.
• Turn a negative response into opportunities which can be capitalised on.
• Represent the Company in an ethical, moral and professional manner.
• Sales and Marketing experiences.
• Excellent customer service and selling skills.
• Flexibility to changing products, targets, markets and customer preferences.
• Strong values of customer service and integrity.
• Positive, enthusiastic and outgoing attitude.
• Excellent communication and listening skills.
• Ability to work independently and contribute as a team player.
• Grow your career your way with exciting learning and development opportunities.
• Explore the world for less with exclusive global hotel discounts.
• Be recognized and celebrated through our engaging Reward & Recognition programs.
• Generous leave benefits, including annual leave, birthday leave, and public holidays.
• Enjoy a complimentary 2 night stay.
• Two days off every week.
• Group insurance (OPD/IPD) and social security.
• Provident Fund Program.
• Annual salary review and increment.
• Company provided associate uniform.
• Attractive monthly incentives. Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Perform special assistance to passengers requiring most and personalized assistance, such as VVIP, VIP, Business Class passengers and others in accordance with operations safety and security of the Passenger Services to comply with CAAT regulations, IATA Operational Safety Audit (IOSA), International regulatory requirements and company standard.
• Perform special assistance to passengers requiring most and personalized assistance such as VVIP, VIP, Business Class passengers and other related kinds of passengers w ...
• Perform VIP service during check-in, embarkation, disembarkation, and transit by coordinating with concerned units in accordance with standard procedures.
• In the event of flight disruptions, to be manned and provide assist to passengers requiring special assistance to avoid possible complaint in the future.
• Control and evaluate work performance of outside providers on daily / monthly basis and report to superior level.
• Embark and disembark passengers to and from the aircraft correctly following the working procedure.(if applicable).
• Prepare and serve food and beverage at specific departure lounge including housekeeping duty when necessary.Give correct information regarding flight status to passenger.(if applicable).
• Coordinate with concerned units to provide precise and adequate information to passenger.Ensure that Company's assets in lounge are ready to used in good condition.(if applicable).
• Perform baggage handling and handle baggage irregularity, including assistance passengers regarding delayed/damaged/pilfered baggage and perform proactively to assist passenger at the arrival baggage carrousel. (If applicable).
• Officer Level.
• Work Experience.
• No experience required.
• Education.
• Bachelor Degree in Others.
• English test.
• Toeic score 550.
• Home Page.
• Bangkok Airways.
• Contact Us (PG-HRC).
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ประเภทงาน:

งานประจำ

• ตรวจสอบความพร้อมของอุปกรณ์ครัวทุกชนิดให้สะอาดและพร้อมใช้งานก่อนเริ่มกะ.
• ตรวจสอบความพร้อมและคุณภาพของวัตถุดิบก่อนเริ่มการปรุงอาหาร.
• ปรุงอาหารตามขั้นตอนมาตรฐาน และสูตรของบริษัทอย่างเคร่งครัด.
• ดำเนินการตามออเดอร์ลูกค้าตามลำดับก่อน-หลัง ให้แล้วเสร็จทันเวลาที่กำหนด.
• ตรวจสอบคุณภาพอาหารให้ได้มาตรฐาน ก่อนส่งมอบให้ทีมบริการทุกครั้ง.
• การรักษาความสะอาดและสุขอนามัย.
• ดูแลพื้นที่ครัวที่รับผิดชอบให้สะอาดเรียบร้อยและมีอุปกรณ์ครบถ้วนตลอดเวลา.
• ทำความสะอาดอุปกรณ์ครัวและพื้นที่ปฏิบัติงานตามตารางที่กำหนด.
• ปฏิบัติตามมาตรฐานสุขอนามัยอาหารและความปลอดภัยในครัวอย่างเคร่งครัด.
• ดูแลรักษาเครื่องแต่งกายและความสะอาดส่วนบุคคลให้เป็นไปตามมาตรฐาน.
• การดำเนินงานทั่วไป.
• ปฏิบัติตามกฎระเบียบของบริษัทและคำสั่งของผู้บังคับบัญชา.
• รายงานปัญหาที่เกิดขึ้นในครัวให้ผู้บังคับบัญชารับทราบทันที.
• ปฏิบัติงานอื่น ๆ ตามที่ได้รับมอบหมายจากผู้บังคับบัญชา.
• คุณสมบัติของผู้ปฏิบัติงาน (Job Specifications).
• การศึกษา (Education): มัธยมศึกษาตอนปลาย (ม.6) หรือเทียบเท่าขึ้นไป.
• ประสบการณ์ (Experience): ไม่จำเป็นต้องมีประสบการณ์ (หากมีประสบการณ์ด้านการปรุงอาหารจะพิจารณาเป็นพิเศษ).
• มีใจรักงานด้านการปรุงอาหารและพร้อมเรียนรู้เทคนิคการทำอาหารใหม่ ๆ.
• ยึดมั่นและปฏิบัติตาม Food Quality & Safety.
• มีความรับผิดชอบ ซื่อสัตย์ และมีความละเอียดรอบคอบ.
• สามารถทำงานเป็นกะได้ (6 วัน/สัปดาห์) รวมถึงวันหยุดนักขัตฤกษ์.
• มีใบรับรองการอบรมผู้สัมผัสอาหาร (จะพิจารณาเป็นพิเศษ).
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ทักษะ:

Accounting

ประเภทงาน:

งานประจำ

• Customer Service: Greet customers warmly and answer any questions regarding their service or billing. Provide a positive customer experience by addressing concerns or directing them to the appropriate personnel. Payment Processing: Accurately process payments for services, parts, and additional charges via cash, credit card, or other payment methods. Issue receipts and maintain accurate transaction records. Administrative Duties: Update and manage customer accounts and service records in the company database. Handle end-of-day balancing, including reconciling cash drawers and prepa ...
• High school diploma or equivalent; additional certifications in customer service or accounting are a plus. Previous cashier or customer service experience, preferably in an automotive or service-related industry. Basic knowledge of automotive services is an advantage but not required. Skills and Competencies Excellent communication and interpersonal skills. Strong attention to detail and accuracy in handling transactions. Proficiency in using point-of-sale (POS) systems and office software. Ability to handle multiple tasks in a fast-paced environment. Problem-solving skills and a customer-first attitude.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Business Development, Quality Assurance, Microsoft Office, Problem Solving, Negotiation

ประเภทงาน:

งานประจำ

• Identify, qualify, and pursue new business opportunities within targeted market segments.
• Build and maintain strong relationships with existing and prospective customers.
• Manage the sales pipeline, including opportunity identification, proposal development, negotiation, and contract closure.
• Develop and implement account plans for strategic customers and key accounts.
• Monitor market trends, competitive activities, and customer requirements to identify growth opportunities.
• Collaborate with technical, operations, and customer service teams to deliver customer solutions and ensure successful project execution.
• Prepare accurate sales forecasts, business plans, and market reports.
• Represent the company at industry events, trade exhibitions, and customer meetings.
• Ensure compliance with company policies, ethical standards, and local regulatory requirements.
• Support regional business initiatives and contribute to the achievement of overall business objectives.
• What You'll Bring.
• Bachelor's degree in food science, food engineering, chemical, or related fields.
• Minimum 5 years of experience in Technical Sales or Business Development, with prior hands-on experience in Production, Quality Control, or Quality Assurance within the food, beverage, dairy, or alcohol industries.
• Strong understanding of Food & Beverage manufacturing processes.
• Results-oriented with high sense of drive and urgency with a positive outlook.
• Ability to implement problem solving techniques in order to resolve customer issues and take corrective action.
• Ability to work independently as well as thrive in a cooperative work environment.
• Proficient in English (spoken and written).
• Proficient in Microsoft Office and CRM tools.
• Continuous professional development with many opportunities for growth.
• Access to a wide variety of internal and external training courses on our learning system.
• Hybrid Working Setup.
• We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.
• Be part of a high-growth company where your career can thrive.
• At Diversey - a Solenis Company, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.

ประเภทงาน:

งานประจำ

• ต้อนรับลูกค้าด้วยความสุภาพ ยิ้มแย้ม และมีมารยาทที่ดี.
• ให้บริการลูกค้าตามขั้นตอนมาตรฐานที่ได้รับการฝึกอบรม สร้างความพึงพอใจ 100%.
• แนะนำสินค้าและโปรแกรมส่งเสริมการขายให้ลูกค้าอย่างถูกต้อง เพื่อเพิ่มยอดขาย.
• สอบถามและรับฟังความคิดเห็นของลูกค้า เพื่อปรับปรุงคุณภาพการบริการ.
• เชื้อเชิญให้ลูกค้ากลับมาใช้บริการในครั้งต่อไปด้วยความจริงใจ.
• การตรวจสอบและส่งมอบสินค้า.
• ตรวจสอบคุณภาพอาหารให้ได้ตามมาตรฐาน ก่อนเสิร์ฟให้ลูกค้าทุกครั้ง.
• ส่งมอบอาหารและเครื่องดื่มให้ลูกค้าอย่างถูกต้อง ครบถ้วน และทันเวลา.
• ตรวจสอบความพร้อมของวัตถุดิบและอุปกรณ์บริการก่อนเริ่มกะ.
• การรักษาความสะอาดและสุขอนามัย.
• ดูแลบริเวณที่รับผิดชอบให้สะอาดเรียบร้อยและมีอุปกรณ์ครบถ้วนพร้อมบริการตลอดเวลา.
• ดูแลรักษาเครื่องแต่งกายและความสะอาดส่วนบุคคลให้ได้ตามมาตรฐานของบริษัท.
• ปฏิบัติตามมาตรฐานความปลอดภัยและสุขอนามัยของบริษัทอย่างเคร่งครัด.
• การดำเนินงานทั่วไป.
• ปฏิบัติตามกฎระเบียบของบริษัทและคำสั่งของผู้บังคับบัญชาอย่างเคร่งครัด.
• ปฏิบัติงานอื่น ๆ ตามที่ได้รับมอบหมายจากผู้บังคับบัญชา.
• สรุปยอดการขายประจำวันและเอกสารที่เกี่ยวข้อง.
• คุณสมบัติของผู้ปฏิบัติงาน (Job Specifications).
• การศึกษา (Education): มัธยมศึกษาตอนต้น (ม.3) หรือเทียบเท่าขึ้นไป.
• ประสบการณ์ (Experience): ไม่จำเป็นต้องมีประสบการณ์ (หากมีประสบการณ์ด้านงานบริการจะพิจารณาเป็นพิเศษ).
• มีใจรักงานบริการ ยิ้มแย้ม กระฉับกระเฉง และมีมนุษยสัมพันธ์ดี.
• มีความรับผิดชอบและซื่อสัตย์ต่อหน้าที่.
• สามารถสื่อสารกับผู้อื่นได้เป็นอย่างดี.
• สามารถทำงานเป็นกะได้ (6 วัน/สัปดาห์) รวมถึงวันหยุดนักขัตฤกษ์.
• มีใบรับรองการอบรมผู้สัมผัสอาหาร (จะพิจารณาเป็นพิเศษ).
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Assurance

ประเภทงาน:

งานประจำ

• Front Office Transformation Management (Senior to Consultant) Role Overview The Transformation Management Office (TMO) Support Consultant supports enterprise transformation initiatives by coordinating workstreams, tracking progress, and ensuring alignment with transformation objectives.
• Support transformation planning, tracking, and reporting Coordinate multiple workstreams and stakeholders Track milestones, benefits, risks, and dependencies Prepare transformation dashboards and management reports Support change, communication, and ad ...
• Qualifications & Skills 2-5 years of experience in PMO, TMO, or transformation roles Strong analytical and coordination skills Experience in large-scale transformation programs is a plus If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

ประเภทงาน:

งานประจำ

• ล้างและทำความสะอาดภาชนะ อุปกรณ์ และเครื่องมือทุกชนิดให้สะอาดตามหลักอนามัย.
• ดูแลอุปกรณ์และเครื่องมือให้อยู่ในสภาพพร้อมใช้งานตลอดเวลา.
• มีความรู้ในผลิตภัณฑ์น้ำยาทำความสะอาดและใช้น้ำยาได้ถูกประเภทตามมาตรฐาน.
• จัดเก็บภาชนะอย่างถูกต้องตามมาตรฐานที่กำหนด.
• การดูแลความสะอาดร้าน.
• ดูแลรักษาความสะอาดเรียบร้อยภายในและภายนอกร้านตามมาตรฐานของบริษัท.
• ทำความสะอาดพื้นที่รับผิดชอบตามตารางที่กำหนดทุกวัน.
• ประสานงานกับทีมบริการและทีมครัวเพื่อสนับสนุนการดำเนินงานของร้าน.
• การรักษาความปลอดภัยและสุขอนามัย.
• ดูแลเครื่องแต่งกายและสุขอนามัยส่วนตัวให้ได้ตามมาตรฐานของบริษัท.
• ปฏิบัติตามมาตรฐานความปลอดภัยของบริษัทอย่างเคร่งครัด.
• ปฏิบัติตามกฎระเบียบวินัยขององค์กรและคำสั่งของผู้บังคับบัญชา.
• ปฏิบัติงานอื่น ๆ ตามที่ได้รับมอบหมายตามตารางงานประจำวัน.
• คุณสมบัติของผู้ปฏิบัติงาน (Job Specifications).
• การศึกษา (Education): มัธยมศึกษาตอนต้น (ม.3) หรือเทียบเท่าขึ้นไป.
• ประสบการณ์ (Experience): ไม่จำเป็นต้องมีประสบการณ์ (หากมีประสบการณ์ด้านการทำความสะอาดในร้านอาหารจะพิจารณาเป็นพิเศษ).
• มีใจรักงานบริการ มีความรับผิดชอบและขยันหมั่นเพียร.
• มีบุคลิกภาพดี กระฉับกระเฉง และสามารถทำงานร่วมกับผู้อื่นได้ดี.
• สามารถทำงานเป็นกะได้ (6 วัน/สัปดาห์) รวมถึงวันหยุดนักขัตฤกษ์.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ทักษะ:

Market Research

ประเภทงาน:

งานประจำ

• Assist to lead pre-opening projects, including budget preparation, market research, operational training programs and stakeholder management to ensure successful launch of new projects.
• Gather and analyse past financial performances and market statistics, to create project financial projections and analysis of properties' performances. Identify and execute cost optimization opportunities while safeguarding product and service quality.
• Champion the adoption of innovation technologies and systems to optimize performance ...
• Provide leadership in F&B planning through analysis of regional trends, consumer behaviours and competitor activities to put forth concept proposals and business plans to maintain market relevance.
• Conduct audit to ensure compliance with safety, brand, and operational standards to drive regional best practice sharing and continuous operational improvement.
• Assist to coordinate sustainability reporting, highlighting actions and progress development of SEAA properties.
• Build and maintain a portfolio of vendor and consultant partnerships for the region.
• Provide strategic guidance to regional GM and F&B leaders.
• Ensure all F&B manuals, policies and systems are current and relevant.
• Travel to properties to provide operational support when necessary.
• Key Qualification.
• Bachelor's degree in hospitality or business management, or other related fields preferred.
• Minimum of 10 years of senior level F&B leadership in international hospitality groups or large-scale food service organizations.
• Strong commercial acumen with the ability to analyse financial performance and deliver results.
• Demonstrated expertise in concept innovation, outlet repositioning, and new project launches.
• Experience clarifying and summarizing complex issues, to tell an impactful story with analysis and data visualization, providing effective business metrics and insights.
• Able to work in a fast-paced environment with multiple priorities, updating stakeholders on progress and expected delivery.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Project Management, Procurement, English

ประเภทงาน:

งานประจำ

• About the Role.
• You'll support the Customer Success Manager in delivering DayOne's client-facing services and projects. This will involve coordinating daily operations, tracking service performance, and keeping documentation audit-ready across a portfolio of hyperscale infrastructure projects. This is a structured, entry-to-early-career role with genuine exposure to how client relationships and project delivery work in a live data center environment. Customer Engagement and Support Manage day-to-day customer commun ...
• Technical Skills Bachelor's degree in Project Management, Engineering, or a related discipline. At least 1 year of experience in the data center industry, MEP consultancy, or construction is preferred. Fresh graduates with relevant internship or project exposure are welcome to apply. Working proficiency in English Soft Skills Communicates clearly and professionally with customers and internal stakeholders across different seniority levels. Keeps multiple workstreams organized and on track without needing reminders on deadlines. Picks up new processes quickly in an environment where standards are high and details matter. Nice to Have A second regional language is a strong advantage for engaging clients across different markets. Exposure to ITIL frameworks or service delivery standards. Familiarity with SLA monitoring tools or client-facing reporting dashboards. Prior exposure to hyperscale or mission-critical infrastructure projects. Why DayOne ? Joining DayOne in Thailand means being part of something with real national significance, infrastructure that will power industries and put Thailand at the centre of Southeast Asia's digital map. You will grow with it: real responsibilities from day one, 40+ training hours per year, and a team that is as invested in your development as it is in delivering results. DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you're ready to grow with one of the fastest-moving companies in the data center industry, apply now and be part of our global journey.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• Manage team members, develop team strengths and improve weaknesses.
• Provide team coaching to ensure existing and new products knowledge efficiency.
• Check the timely handling of all customer services jobs including voice and non-voice productivities, ensuring that SLA targets are met.
• Monitor CS Agent contacting with customers to ensure that interaction with customers is conducted in a professional and courteous manner.
• SupportingP all daily routine tasks, also supporting CS's for complicated and complaint case handling.
• Monitor the accurate preparation and timely submission of work reports.
• Update and briefing of CS agents of news/changes in products and organizations.
• Prepare CS Agents related daily, weekly and monthly reports as required.
• Manage team roster and day off and provide weekly resources allocation to managers and assistant managers.
• Provide Team and individual performance information to Managers, Assistant Manager and Members as required.
• Perform other duties and special assignments as required.
• 3 years working experience in customer service, customer support, call center or a related field.
• Efficient computer skills with Google drive tools as a minimum (typing while listening would be an advantage).
• Pleasant manner and a clear speaking voice.
• Good communication and interpersonal skill.
• Ability to think quickly, remain calm and handle situations under pressure.
• Work experience Senior/Supervisor Role will be advantage.
• Work experience Senior/Supervisor Role or manage team will be advantage.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Good Communication Skills, English, Thai

ประเภทงาน:

งานประจำ

• Serve as a highly visible and approachable workplace ambassador, proactively engaging with employees and visitors, responding to workplace enquiries and requests, and helping create a welcoming, service-oriented environment.
• Conduct regular floor walks and workplace checks to ensure meeting rooms, collaboration areas, pantries, common spaces, and other workplace facilities are clean, functional, presentable, and ready for use throughout the day.
• Identify and follow up on Facilities and workplace issues, coordinating with Facilit ...
• Support the delivery of an excellent employee and workplace experience, including meeting and event support, workplace activities, visitor requirements, space readiness, and other day-to-day operational needs.
• Build strong relationships with employees, internal stakeholders, and service partners, gathering feedback, identifying opportunities for improvement, and supporting initiatives that continuously enhance workplace experience and service quality.
• Diploma or Bachelor's degree in Hospitality, Business Administration, Facilities Management, Tourism, Communications, or a related discipline, or equivalent relevant experience.
• Min. 1-3 years experience in workplace experience, corporate hospitality, customer service, front-of-house, guest relations, Facilities Management, coworking, hotels, airlines, or another service-oriented environment is highly advantageous.
• Strong customer service and interpersonal skills, with a naturally approachable, proactive, and service-oriented mindset and confidence engaging with employees, visitors, and stakeholders throughout the workplace.
• Highly observant, organized, and hands-on, with the ability to identify workplace issues, coordinate multiple requests, follow through on actions, and maintain consistently high standards of presentation and service.
• Good communication skills in Thai and English, with the ability to collaborate effectively with Facilities teams, vendors, service partners, and employees in a fast-paced multinational workplace.
• Why join Cushman & Wakefield?.
• As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;.
• Being part of a growing global company;.
• Career development and a promote from within culture;.
• An organisation committed to Diversity and Inclusion.
• We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
• We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.
• We have a vision of the future, where people simply belong.
• That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.
• We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
• INCO: "Cushman & Wakefield".

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Microsoft Office

ประเภทงาน:

งานประจำ

• Scope of Work: Under the general direction of the Bell and Valet Supervisor and within the limits of established Aman Nai Lert and local policies, the Bell and Valet Officer role is responsible for providing and maintaining high standards of delivering stellar bell and valet services to all our guests to create memorable hospitality experiences throughout their stay, ensuring that "personalised service" is always at the forefront of everything we do at all times. The role includes ensuring the highest level of guest satisfaction in accordance with the policies, standards, and guide ...
• Responsibilities and Duties: Please note that this is not an exhaustive list of everything that needs to be done. Aman employees always find new ways to look after the business, their guests, and their colleagues. Within this, the.
• for this position are: General: To ensure that the Brand is protected, to ensure that all business partners and guests are surprised and delighted by their on-property experience, in the best traditions of the Aman culture. To ensure that the Brand is protected, to ensure that all business partners and guests are surprised and delighted by their on-property experience, in the best traditions of the Aman culture. To ensure that the Brand is protected, to ensure that all business partners and guests are surprised and delighted by their on-property experience, in the best traditions of the Aman culture. To perform all duties with discretion, professionalism and a pleasant demeanor. To perform all duties with discretion, professionalism and a pleasant demeanor. Operational: To ensure the smooth operation of the Bell/ Valet team. To ensure high standards are delivered at all times. To ensure that the Arrival Lobby and surrounding areas are in immaculate and presentable condition. To be able to perform all Bell and Valet tasks according to hotel policy and standard. To check the daily arrival list for all guests with special attention details. Recognize all returning and VIP guests and extend a warm welcome back gesture. To ensure all in-house guests are greeted in the Arrival Lobby with a warm professional friendly manner and anticipate their needs before they arise and offer assistance at all times. To ensure all guests are greeted upon arrival and departure in a professional friendly manner. To ensure smooth process of handling guest luggage from arrival point to room and from room to departure point on checkout and all luggage movements are tagged and recorded. To ensure that efficient luggage storage, parcels and other objects for guests are provided and to ensure accurate inventory of items on loan, and all items are collected in time or before check-out. For long-term luggage storage, to ensure left luggage forms are filled in and duly signed by the guest and all applicable policies are explained to the guest. To ensure all guest luggage, messages, letters, and parcels are distributed or collected properly and accurately to/from the guest room according to hotel service standards. To ensure the lobby, bell store and work areas, as well as departmental equipment are kept clean and presentable at all times. To ensure that valet parking service is provided according to the hotel standards with care and utmost professionalism. To be in charge of newspaper service and ensure that the requested newspaper is delivered in a timely manner. To maintain an up-to-date knowledge of the hotel daily services, amenities, activities, promotions, and events. To have a thorough understanding of all guest room features, amenities, in room facilities, hotel venues and emergency procedures. To ensure that e-mail inquiries are handled in a timely manner. To stay updated on what's happening in the hotel area and Bangkok and to provide the guests with information. To be fully acquainted with the different points of interest within the surrounding area of the hotel and local attractions. To assist the guests or coordinate with the concerned areas on the guests' requests and inquiries throughout the guest's journey. To liaise with other sections and/ or departments as well as necessary outside contracts to ensure excellent service delivery. For any guest requests, follow up call to be made back to the guest to verify complete satisfaction. To keep accurate records of all arrangements and prepare confirmation for guests' reference. To run errands for guests when necessary. Transportation: To monitor and assist guests on transportation booking requests, especially promote hotel transportation to maximize hotel transportation revenue and to communicate with taxi drivers for the guest if local taxi is required. To ensure that the transportation options provided by the hotel are in accordance with the Aman Nai Lert's standards. To ensure that the vehicles are in presentable and immaculate conditions at all times. To perform vehicle inspections for all vehicles arranged by the hotel and that the set-up is completed in accordance with the hotel standards. Safety and Security: To be fully aware of Hotel Safety Procedures. To fully understand and be able to utilise the code of discipline as a guide to maintain a safe and secure work environment. Other responsibilities: To maintain a full working knowledge of the IT support tools used in the world of front office today, including property PMS, the Microsoft Office toolset. To have a full understanding on the SOPs in all Bell and Valet areas. To ensure that all administrative work is processed quickly and efficiently. undefined To be flexible as the job changes and be able to work flexible hours, including weekends, holidays and evenings if necessary. To ensure strong communication channels among team members. To ensure integrity and confidentiality of information at all times. To perform other.
• as assigned by the direct managers. Qualification/Training: Degree/Diploma in any discipline Work Experience: Experience in hospitality, customer service, client service fields. Minimum 1 year as Bell/ Porter in a similarly luxury hotel.

ประเภทงาน:

งานประจำ

Location Overview Join our team in Aman Nai Lert. Amid the skyscrapers of central Bangkok, Thailand's first urban Aman hotel and residences will rise from the verdant sanctuary that is Nai Lert Park. Here, history and nature will come together to tell a new Aman story, one entwined with the exceptional legacy of Thailand's revered Nai Lert family. S cope of Work: Responsible for day-to-day cleanliness and guest assistant in locker facilities of spa and wellness operation. Spa and Wellness Attendant is to provide friendly, efficient cleanliness at all areas to all guests. Providing ...

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Data Entry, SAP, Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Generic Email Management involves handling a wide range of tasks related to email communication. This includes managing incoming and outgoing emails, ensuring prompt responses.
• Performing parts ordering in the CRM system is a critical task that requires meticulous attention to detail and accurate data entry. This involves creating a parts order request and submitting it through the CRM system. Monitoring the status of the parts order, tracking its progress from submission to fulfillment. Communicating with i ...
• Creating service quote in the CRM system, ensuring all fields are completed correctly. This may also include following up with the customer if any information is unclear or missing, and making necessary adjustments to the service quote as needed.
• Provide support as required with warranty extension submission as well as any other ad hoc additional administrative tasks.
• Work collaboratively and partner with different departments.
• Ensure all working relationships follow Agilent Technologies Standards of Business Conduct.
• Bachelor's or Master's degree, or an equivalent combination of education and 3-5 years of experience in customer service operations or administration.
• Excellent communication skills, both written and verbal in English and Thailand language.
• Possess Customer-First mindset.
• Excellent telephone communication skills for customer interactions.
• Good team player who can cooperate cohesively within the team and with cross functional teams.
• Knowledge in SAP is mandatory.
• Additional Details.
• This job has a full time weekly schedule.
• Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations.
• Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
• No.
• Day.
• No End Date.
• Services & Support.

ประเภทงาน:

งานประจำ

• Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1600+ employees spread across SEA and LATAM, our 12-year old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.
• Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humili ...
• At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world's delivery needs. Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a 'glocal' approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence.
• What you'll need.

ทักษะ:

Leadership Skill, Opera

ประเภทงาน:

งานประจำ

Responsibilities and Duties: I. Staff Management & leadership: Supervise and coordinate the daily activities of room attendants and other housekeeping staff. Assign cleaning tasks and sections to the team based on daily occupancy and special needs. Provide ongoing training, coaching, and motivation to team members. Create and manage staff schedules to ensure adequate coverage for all shifts. Follow with Housekeeping SOP and hotel to achieve goal. II. Quality Control & Standards: Conduct regular and thorough inspections of guest rooms, corridors, and public areas (e.g., lobby, restr ...

ทักษะ:

Financial Analysis, Power point, Accounting, Energetic, English

ประเภทงาน:

งานประจำ

• Respond to all client enquiries and provide resolution to most issues and requests.
• Assisting FC on executing clients' orders covering both banking and investment transactions.
• Building and maintaining strong relationships with FCs and clients by delivering exceptional services.
• Assisting FC in servicing and analyzing financial products for clients.
• Defining and creating tailored presentations/pitch documents by liaising with the respective FC and co-ordinate with pitch teams such as Investment Consultant ("IC").
• Collaborating with other departments to ensure seamless delivery of services to clients.
• Mentoring, motivating and guiding junior/mid level team members both within and outside own team, including assisting them in identifying potential errors, addressing challenges, and finding solutions.
• Always ensuring the compliance with internal and external regulations and policies.
• Thai Nationality.
• Education background in Finance, Accounting, Economics or related files.
• New graduated are welcome.
• Willing to work in this position for at least 2.5-3.0 years.
• Required to obtain IC Licenses (P1, P2, P3) within the probation period.
• Excellent communication and interpersonal skills with a good team player mindset.
• Detail-oriented, well-organized, fast leaner, ambitious, energetic, proactive.
• Able to effectively manage workload and deliver work under time constraint and pressure.
• Good command of written and spoken English.
• Knowledge of PC and Microsoft applications (Word, Excel and Power Point).
• Specific knowledge and skill / ความรู้เฉพาะตำแหน่ง.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Quantitative Analysis, Problem Solving, English

ประเภทงาน:

งานประจำ

• Fluent in English, with excellent written and verbal communication skills.
• Significant experience working in a complex, fast-paced environment, preferably within the Call Centre or BPO industry.
• Minimum 1 year of relevant people management experience, with demonstrated ability to lead, coach, and motivate a team.
• Strong understanding of key contact centre performance metrics, including Shrinkage, Productivity, and Customer Satisfaction (CSAT).
• Flexible and willing to work across different shifts based on business requirements.
• Ability to support and contribute to team training, coaching, and quality initiatives.
• Strong strategic thinking, analytical abilities, and creative problem-solving skills.
• Excellent interpersonal and stakeholder management skills, with the ability to communicate effectively at all levels.
• Customer-focused mindset and a genuine passion for delivering an exceptional user experience.
• Demonstrated ability to work effectively in a dynamic environment while managing competing priorities and meeting performance targets.
• Provide mentorship, guidance and career development to members of your team.
• Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results.
• Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions.
• Options.
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