เงื่อนไขการค้นหา

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Sales, English

ประเภทงาน:

งานประจำ

• Greet and welcome clients with warmth, professionalism, and genuine enthusiasm.
• Deliver exceptional service at every touchpoint, ensuring a luxurious and personalized shopping experience.
• Maintain a refined, elegant, and customer-centric environment that reflects our brand values.
• Sales & Client Relationship Management.
• Understand customer needs and provide tailored product recommendations to drive sales.
• Foster strong, long-term relationships through consistent client communication and post-sale follow-up.
• Proactively address client inquiries and resolve concerns with discretion and efficiency.
• Share customer insights and feedback with store management to enhance the overall client experience.
• Contribute to the execution of sales plans and store targets.
• Actively participate in in-store events, marketing activities, and promotional campaigns to enhance brand visibility.
• Store Operations & Visual Standards.
• Support the smooth execution of daily store operations, including opening and closing procedures.
• Uphold brand standards through impeccable store presentation and visual merchandising.
• Participate in stock management activities, including stock transfers, monthly inventory counts, and preparation.
• Perform other duties as assigned to support the team and ensure a seamless store operation.
• Minimum of 2 years experience in high-end fashion, luxury retail, or a related client-facing role.
• Passion for luxury, craftsmanship, and delivering an exceptional client experience.
• Fluent in English; proficiency in additional languages is a strong advantage.
• Impeccable grooming, presentation, and a refined personal style consistent with luxury brand standards.
• A collaborative team player who embodies the values and spirit of the Hermès Maison.
• Strong interpersonal and communication skills with the ability to build lasting client relationships.
• Professional, client-focused, and solutions-oriented, with a proactive and positive attitude.
• Self-motivated with the ability to work independently while contributing to a team dynamic.
• Flexibility to work a retail schedule, including weekends, public holidays, and variable shifts.
• Minimum of 2 years experience in high-end fashion, luxury retail, or a related client-facing role.
• Passion for luxury, craftsmanship, and delivering an exceptional client experience.
• Fluent in English; proficiency in additional languages is a strong advantage.
• Impeccable grooming, presentation, and a refined personal style consistent with luxury brand standards.
• A collaborative team player who embodies the values and spirit of the Hermès Maison.
• Strong interpersonal and communication skills with the ability to build lasting client relationships.
• Professional, client-focused, and solutions-oriented, with a proactive and positive attitude.
• Self-motivated with the ability to work independently while contributing to a team dynamic.
• Flexibility to work a retail schedule, including weekends, public holidays, and variable shifts.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Research, Problem Solving, Project Management

ประเภทงาน:

งานประจำ

• Solutioning, Designing, executing, presenting and implementing analytic insights related to media analytics (MMM and lift solutions) and tools to meet clients research objectives.
• Ensure pro-active insights and action-oriented solutions are delivered to our clients by being an expert in your practice area(s) and data/insight storytelling, with an ability to explain methodologies behind all key analytical solutions to the client.
• Work as a part of an international project team that helps FMCG & Tech Durable clien ...
• Manage team resources, timelines and priorities both internally and externally, sometimes consisting of moving targets and conflicting deadlines.
• Coordinate project execution between teams of experts, this will involve liaison with clients, publishers, media agencies and remote NIQ teams.
• Creatively find ways to enhance the capabilities of our Advanced Analytics team through ideation, process improvements, best practices, skills development/coaching or cross-functional initiatives.
• Drive client value, successful implementation and ongoing usage/integration of analytic solutions focusing on activation based outcomes.
• Partner with the sales organization to grow the media effectiveness analytics business.
• Coordinate project execution between teams of experts, this will involve liaison with clients, publishers, media agencies and remote NIQ teams.
• General Skills & Competencies.
• Expertise in Manufacturer Marketing and Media functions as well as media agencies.
• Experience and expertise with media effectiveness analytics, including marketing mix, attribution model etc.
• Strong logic, deductive reasoning, problem solving and critical thinking skills.
• Skilled & polished communicator, including group presentations and storytelling.
• Robust project management skills.
• Demonstrated mastery in data analysis & application to client business issues, including designing custom solutions to address client business objectives and deliver client value from the engagement.
• Demonstrated strength in maintaining positive client relationships in complex situations & resolving client issues with the ability to interface with client executives (VPs, Directors etc.).
• Strong people management and team leadership skills to promote a strong team culture, positive work environment and associate skills development.
• Able to work collaboratively with internal & external teams.
• Strong sense of urgency and accountability to drive client outcomes.
• CPG industry knowledge, experience and acumen.
• Consistently drives best practices, process improvements and thought leadership to advance the business.
• Background and Technical Skills.
• Bachelor's degree required.
• MBA or advanced/analytics degree preferred.
• 3-5 years of relevant experience in Market Research, Consumer Packaged Goods, Consulting, Analytics, Media.
• Strong analytic background and knowledge of statistical or data science methodologies and applications.
• Strong Marketing/Research background.
• Additional InformationNIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.

ทักษะ:

Research, Problem Solving, Project Management

ประเภทงาน:

งานประจำ

• Solutioning, Designing, executing, presenting and implementing analytic insights related to media analytics (MMM and lift solutions) and tools to meet clients research objectives.
• Ensure pro-active insights and action-oriented solutions are delivered to our clients by being an expert in your practice area(s) and data/insight storytelling, with an ability to explain methodologies behind all key analytical solutions to the client.
• Work as a part of an international project team that helps FMCG & Tech Durable clien ...
• Manage team resources, timelines and priorities both internally and externally, sometimes consisting of moving targets and conflicting deadlines.
• Coordinate project execution between teams of experts, this will involve liaison with clients, publishers, media agencies and remote NIQ teams.
• Creatively find ways to enhance the capabilities of our Advanced Analytics team through ideation, process improvements, best practices, skills development/coaching or cross-functional initiatives.
• Drive client value, successful implementation and ongoing usage/integration of analytic solutions focusing on activation based outcomes.
• Partner with the sales organization to grow the media effectiveness analytics business.
• Coordinate project execution between teams of experts, this will involve liaison with clients, publishers, media agencies and remote NIQ teams.
• General Skills & Competencies.
• Expertise in Manufacturer Marketing and Media functions as well as media agencies.
• Experience and expertise with media effectiveness analytics, including marketing mix, attribution model etc.
• Strong logic, deductive reasoning, problem solving and critical thinking skills.
• Skilled & polished communicator, including group presentations and storytelling.
• Robust project management skills.
• Demonstrated mastery in data analysis & application to client business issues, including designing custom solutions to address client business objectives and deliver client value from the engagement.
• Demonstrated strength in maintaining positive client relationships in complex situations & resolving client issues with the ability to interface with client executives (VPs, Directors etc.).
• Strong people management and team leadership skills to promote a strong team culture, positive work environment and associate skills development.
• Able to work collaboratively with internal & external teams.
• Strong sense of urgency and accountability to drive client outcomes.
• CPG industry knowledge, experience and acumen.
• Consistently drives best practices, process improvements and thought leadership to advance the business.
• Background and Technical Skills.
• Bachelor's degree required.
• MBA or advanced/analytics degree preferred.
• 7-10 years of relevant experience in Market Research, Consumer Packaged Goods, Consulting, Analytics, Media.
• Strong analytic background and knowledge of statistical or data science methodologies and applications.
• Strong Marketing/Research background.
• Additional InformationNIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.

ทักษะ:

Market Analysis, English

ประเภทงาน:

งานประจำ

• Identify & establish the store s identity and singularity.
• Discover new opportunities in the market through competitor and market analysis.
• Establish store strategy to achieve the commercial target in different product segments.
• Establish a merchandising/product strategy for the store responsible.
• Create the customer development strategy including clientelling.
• Sales Development and Management.
• Work closely with managers and teams to achieve sales targets and ensure customer growth.
• Identify the potential product segment and develop them as a store differentiation strategy.
• Ensure the product mix is healthy and balanced.
• Monitor and advise if the sales incentive is working properly to motivate store staff.
• Ensure consistency across the store regarding sales strategy, customer service, product delivery, and all topics linked to Hermès business activity and image.
• Work closely with the CX and Communications team for in-store animations or communication activities to ensure that brand/event objectives are clearly understood and executed.
• Customer Relation Management.
• Maintains close contact and assists sales management with top-tier customers.
• Supervise store s CRM in line with company direction and guidelines.
• Support store team to find the potential area by having regular basis analysis and meetings.
• Propose retail activity for clientelling and support implementation to optimize the result.
• Manage Operational Effectiveness.
• Lead activities associated with new store launches and renovations.
• Together with the Merchandising Department, closely monitor the sell-through results and develop action plans.
• Acts as the liaison between stores and corporate functions such as Retail Operations, Call Center, SAV, Merchandising, Communication, Store Maintenance and HR for store-related issues or projects.
• Ensure all operational procedures are correctly implemented including sales, discounts, transfer, and stock adjustment.
• Ensure store environment is in line with company s standard of daily operation. (VM, Security, etc).
• Team Management and Development.
• Headcount control within budget for store team.
• Assess structure, and staffing arrangement to match with traffic/sales trend and improve productivity.
• Lead and motivate each sales team to grow their overall capability and competency.
• Provide leadership, guidance, and management to store staff.
• Develop the capability of the store management team by the requirements of the organization.
• Client Service Management.
• Reinforce the standards and guide the store to improve service quality through Hermès Gestures.
• Supervise the resolution of all client problems and complaints quickly and effectively.
• More than 8-10 years of relevant experience in high-end fashion, luxury industry or in similar capacity.
• Experience in a management role with a strong track record of delivering results.
• Strong people management skills including being a good communicator and coach and the ability to manage relationships at different levels.
• Cross-functional working skills (across multiple levels of management and ability to work with diverse cultures).
• Good analytical skills.
• Service- and customer-oriented (internal and externa customers), with excellent communication skills.
• Business acumen/business Ethics.
• Fluent in Thai and English.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Procurement

ประเภทงาน:

งานประจำ

• Lead the revenue growth of groceries category by over double digits year-on-year basis and increase supplier income.
• Drive the improvement in grocery category plan and execution with a focus of competitive product range, cost of goods, price.
• Looking after supply chain efficiency for wholesale model and direct suppliers in order to optimize pricing, promotion, list fees and supplier income vs order fulfilment, logistic fees and cost of goods.
• Execute 4Ps strategy (Product, Price, Place, Promotion) and create unique customer value propositions, delivering an exclusive Shell experience.
• Coordinate with global and local teams to deploy distinct convenient retail supply chain program such as Connected Freight to increase the supply chain efficiency.
• Maintain the accuracy of convenient retail master data to be over the industrial standard.
• Analyze CR data analytics to maximize sales opportunities through supply strategy between wholesales and direct supplier module.
• Collaborate closely with business partnership - suppliers, retailers, contracting and procurement, to improve supply efficiencies and order fulfilment.
• Partnering with Sales & Operations, lead to ensure flawless implementation of Shell Select /Shell Café on Category Strategies and Category Plan Deployment in current and new operating model..
• Bachelor's degree in related fields as minimum requirements. (Preferred for Master Degree).
• At least 5 years of experience in Convenient Supply Management and Category Management.
• Strong in Data analytic and performance tracker.
• Full understanding of customer journey integrated with convenient retailer market in owned category.
• Understand in supply chains and logistic for convenient retail and category management.
• Understanding of direct & indirect operating models for both CO/ DO platforms.
• Ability to work under commercial pressure with stretch targets.
• Having commercial approach and ability of taking commercial risks.
• Sales & Marketing experience is a plus.
• Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

ทักษะ:

Social media, Enthusiastic, Fast Learner, English

ประเภทงาน:

งานประจำ

• Achieve & maximize both individual and team target across all platforms.
• Coach & lead sales associate team to achieve sales goals.
• Conduct regular store meetings to discuss performance, product & promotion knowledge and merchandising to convey information to manage team.
• Liaise between sales and management team.
• Use MS Office & social media platforms and technology to connect with customers and encourage sales.
• Strategy & ManagementAnalyze & review business performance as well as identify opportunities and improvement are with HQ quarterly.
• Regularly meet with HQ team to proactively discuss, develop and plan sales targets and strategies.
• Teach & encourage team in O+O and omnichannel selling.
• Drive, motivate, coach & create a positive working atmosphere within team.
• Manage & evaluate teams.
• Recruit & develop talents.
• Work with Retail Manager and Head Office to build a client-centric store culture.
• Client Service & ManagementCoordinate sales promotion activities.
• Develop & Analyze CRM plan and provide the team with direction on delivering exceptional service to customers both online and offline.
• Ensure sales teams offer a positive customer experience.
• Enhance customer experiences of both CXE & NPS.
• Are youEnthusiastic and empathic with strong leadership, interpersonal and communication skills.
• Agile, comfortable to adapt and a fast learner.
• Confident and determined to initiate and express ideas.
• Passionate about beauty and cosmetics.
• Digitally savvy with computer literacy, social media and data analysis skills.
• Equipped with O+O sense.
• Experienced in retail or in a department store industry preferred.
• Communicate & written fluently both in Thai and English is a MUST.
• Able to work on weekend.
• 90% working at department store.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Negotiation, Problem Solving, English, Mandarin

ประเภทงาน:

งานประจำ

• Achieve a monthly sales budget.
• Ensure that a boutique is operated under a clean and luxurious atmosphere.
• Supervise the housekeeper.
• Prepare all necessary Sales Reports and Stock Report, expense reimbursement, credit card slips submission, etc. to the head office, in the absence of Boutique Manager.
• Efficiently operate the POS system and make sure that all sales transactions correspond to the sales turnover generated on a daily basis.
• Inventory:Monitor and review stock level taken into consideration customer needs and trends, and advise Boutique Manager of any suggestions necessary to increase sales.
• Conduct daily audit of stock management including merchandise receipt, transfers and sales.
• Ensure that the watches and fine jewelry are kept safely in the vaults after the store has closed.
• Manage customers reservations and waiting lists of unavailable products.
• Personnel:Staff motivation and encouragement.
• Ensure that Customer Service Officer delivers a high standard of service to all customers.
• Responsible for leading the team with a good discipline and integrity.
• Collaborate with Retail Manager to develop an internal training /coaching programs on selling skills, product, customer service, marketing, and competitions.
• Ensure that the Sales Associates are well-groomed and deliver a premium-quality service to the customers and a daily basis and motivate sales staff as per guidelines given.
• Communication:Provide Retail Manager with reviews and updates on various issues relating to store/staff management matters and in order to facilitate improvement in store operation.
• Obtain prior approval from Retail Manager of any changes in store operating procedures or tasks deemed necessary.
• Marketing and customer relationship management:Handling customer complaints effectively.
• Create as much as possible loyalty/regular customers who will eventually turn to be VIPs.
• Brainstorm and support Retail Manager on any initiatives and implementations on in-store promotions and other CRM programs.
• ProfileBachelor s degree or higher in any fields.
• At least 5 years of working experience in selling luxury products.
• At least 2 years of working experience as an assistant boutique manager is preferred.
• Must be a good team player, pleasant, service oriented with good communication skills.
• Good computer operation.
• Professional requirementsSelling skill.
• Negotiation skill.
• Problem solving skill.
• Analytical thinking.
• LanguagesExcellent command of English and proficient in Mandarin is preferred.
• Company address
• The Swatch Group Trading (Thailand) Limited
• 4th Floor, M. Thai Tower, All Seasons Place
• 87 Wireless Road
• Pathumwan District
• TH-Bangkok 10330.
• Job Reference: SGTH00161

ทักษะ:

Product Development, Research, Project Management

ประเภทงาน:

งานประจำ

• Profitable revenue growth Own SA&I revenue and cost OP, driving long term profitable growth.
• Develop sales plans and strategies to achieve sales goals in collaboration with each SA&I cluster leader.
• Manage sales team pipeline and assist in closing deals through strategic intervention.
• Set quarterly and annual sales quotas.
• Provide detailed sales forecasting on a monthly basis.
• Own client-level annual operational (OP) planning inputs with the team at the account/geo level with Regional Leaders and SAI market/cluster leaders input.
• Create sales reports and provide feedback to senior team and region leaders.
• Drive sales while maintaining a long-term perspective to maximize overall revenue generation while being able to generate short term results.
• Ensure the team is scoping projects responsibly that meet SAI profitability guidelines.
• Partner closely with Region Leader/Customer Success to align on goals and strategy and drive shared accountability for revenue targets.
• Implement annual pricing increases and influence price-setting for new services.
• Advise on RFPs.
• Ensure NIQ fund usage.
• Be a NIQ relationship driver. Liaise with local NIQ sales leaders on joint business planning, regional commercial efforts, and SAI product pushes.
• Voice of client Maintain & develop the commercial relationship to clients within the local market.
• Monitor the market and competitor products and activities.
• Review customer activity and anticipate prospecting needs.
• Establish and maintain senior level key prospect/client relationships.
• Provide input for product development and prioritizations based on client feedback, RFPs requirements, competition analysis and market trends. Collaborate with Client Advisory Boards and Internal Advisory Board to capture needs and get early feedback on our mid / long term product roadmaps.
• People management Recruit and hire sales associates.
• Motivate the sales teams to achieve their goals.
• Work with training team and peers to develop sales training content and protocols.
• Ensure internal processes are followed, including adherence to tracking customer and transactional information in CRM system and other sales and operational processes.
• Expert in CPG / T&D Sales and Consumer research.
• Experience in transformation initiatives.
• Proven Leader of high performing teams.
• Bachelor's Degree required.
• Good knowledge of NielsenIQ products, services and data preferred.
• Expertise in (application of) one of NielsenIQ solutions is a plus.
• Strong analytical skills.
• Proven sales acumen.
• Skillsets.
• Strong sense of urgency and accountability to drive client outcomes.
• Proven experience in leading a team, managing people, and developing talent.
• Experience in driving organizational transformation.
• Able to work collaboratively with internal & external teams.
• Capable to maintain positive client relationships in complex situations & resolve client issues.
• Strong logic, deductive reasoning, problem-solving, and critical thinking skills.
• Skilled & polished communicator, including client presentations / events.
• Strategic thinking and vison.
• Understanding of dependencies across areas.
• Strong project management skills and ability to manage multiple priorities.
• High say-do ratio.
• Additional Information.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Our commitment to Diversity, Equity, and Inclusion.
• At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion.

ทักษะ:

Product Development, Research, Project Management

ประเภทงาน:

งานประจำ

• Profitable revenue growth Own SA&I revenue and cost OP, driving long term profitable growth.
• Develop sales plans and strategies to achieve sales goals in collaboration with each SA&I cluster leader.
• Manage sales team pipeline and assist in closing deals through strategic intervention.
• Set quarterly and annual sales quotas.
• Provide detailed sales forecasting on a monthly basis.
• Own client-level annual operational (OP) planning inputs with the team at the account/geo level with Regional Leaders and SAI market/cluster leaders input.
• Create sales reports and provide feedback to senior team and region leaders.
• Drive sales while maintaining a long-term perspective to maximize overall revenue generation while being able to generate short term results.
• Ensure the team is scoping projects responsibly that meet SAI profitability guidelines.
• Partner closely with Region Leader/Customer Success to align on goals and strategy and drive shared accountability for revenue targets.
• Implement annual pricing increases and influence price-setting for new services.
• Advise on RFPs.
• Ensure NIQ fund usage.
• Be a NIQ relationship driver. Liaise with local NIQ sales leaders on joint business planning, regional commercial efforts, and SAI product pushes.
• Voice of client Maintain & develop the commercial relationship to clients within the local market.
• Monitor the market and competitor products and activities.
• Review customer activity and anticipate prospecting needs.
• Establish and maintain senior level key prospect/client relationships.
• Provide input for product development and prioritizations based on client feedback, RFPs requirements, competition analysis and market trends. Collaborate with Client Advisory Boards and Internal Advisory Board to capture needs and get early feedback on our mid / long term product roadmaps.
• People management Recruit and hire sales associates.
• Motivate the sales teams to achieve their goals.
• Work with training team and peers to develop sales training content and protocols.
• Ensure internal processes are followed, including adherence to tracking customer and transactional information in CRM system and other sales and operational processes.
• Qualifications Expert in CPG / T&D Sales and Consumer research.
• Experience in transformation initiatives.
• Proven Leader of high performing teams.
• Bachelor's Degree required.
• Good knowledge of NielsenIQ products, services and data preferred.
• Expertise in (application of) one of NielsenIQ solutions is a plus.
• Strong analytical skills.
• Proven sales acumen.
• Skillsets.
• Strong sense of urgency and accountability to drive client outcomes.
• Proven experience in leading a team, managing people, and developing talent.
• Experience in driving organizational transformation.
• Able to work collaboratively with internal & external teams.
• Capable to maintain positive client relationships in complex situations & resolve client issues.
• Strong logic, deductive reasoning, problem-solving, and critical thinking skills.
• Skilled & polished communicator, including client presentations / events.
• Strategic thinking and vison.
• Understanding of dependencies across areas.
• Strong project management skills and ability to manage multiple priorities.
• High say-do ratio.
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
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ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Compliance, Contracts, English

ประเภทงาน:

งานประจำ

• Depending on the operating platform, identify gaps in all aspects of site performance (including HSSE, service and people) for sites in geographical area (territory), advise or offer Retailers Shell-recommended tools, processes and support to help them to profitably deliver the Customer Commitment at the Retail site and to develop the business for the mutual benefit of both the Retailers and Shell.
• Maximize all sales development potential through the coaching and motivating of Retailers.
• Participate in Attraction and Selection of the right Retailers.
• Manage and maintain positive Retailers relationships and, supporting Retailers to achieve and maintain top class site performance (including counseling to underperforming sites).
• Deliver Sales & Operations targets for geographical area through regular reviews and appropriate action plans.
• Ensure Retailers implement all areas of the Customer Commitment and ensure compliance with the Site Operations/HSSE standards, contracts and manuals..
• Use People Make the Difference Real Program to drive right behaviors and actions.
• Ensure consistent delivery of Customer Commitment by managing contract compliance using the Territory Manager Site Review (TMSR).
• Ensure and monitor dispensation of correct quality and quantity of products through retail outlets and promote and monitor high standards of customer service, merchandizing and general operations at retail outlets.
• Manage customer complaints for sites in the respective territory..
• Coach, support and advise Retailers using the appropriate tools (thereby closing any identified gaps to the Customer Commitment).
• Ensuring that the Retailers trains and develop their staff and understands the importance of People in delivering the Customer Commitment, sharing and coaching on Shell tools and processes as appropriate.
• To manage the territory assigned in terms of Sales, Network management, marketing and handling challenges of Franchisees/Dealers.
• Act as a business consultant to Retailers on proper management of retail outlets on working capital & inventory management, product loss management, inventory shrinkage, merchandizing and indenting payment terms.
• Set Retailer Business Plans to deliver to achieve volumetric and gross margin targets.
• Identify underperforming sites and take corrective measures to increase Efficiency index of Motor fuels..
• Develop and maintain a strong HSSE culture within territory.
• Check on the compliance of safety regulation and procedures by the dealers and their staff at the station and contribute to the development of a proactive HSSE culture in order to ensure 100% HSSE compliance as per standards..
• Plan and conduct site visits in accordance with Call Planning Cycle tool.
• Develop a touring plan for the territory on a monthly basis and communicate it to the regional sales manager in advance.
• Develop OPA prior to site visit, record actions agreed during the visit in Site Visit Record (SVR) and submit both to regional focal point for corporate memory.
• Implement actions to improve customer experience and brand metrics like Net Promoter Score, Treated Like a Guest assessment and Site essential review gauged through Mystery Motorist Program (MMP), Visual Identity Site Assessment (VISA) and Site Facilities Assessment (SFA).
• Implementation and ongoing support of Marketing and Network initiatives.
• At least a Bachelor's degree and minimum 7 years of relevant work experience.
• Strong experience in Sales (Preferred from FMCG industry).
• Proactive and a risk-taker but strictly within HSSE standards.
• Possess strong commercial acumen, good analytical, high stakeholder & communication skills.
• Fluent in both Thai and English Communication skills including writing, speaking, and reading.
• Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Data Analysis

ประเภทงาน:

งานประจำ

• Responsible and accountable to grow coffee and fresh drink business under Shell Café brand.
• Marketing & Innovation.
• Develop and execute marketing campaigns for coffee and drink offerings.
• Stay updated on beverage trends and introduce innovative menu items.
• Organize in-store events or tastings to boost engagement.
• Sales & Financials.
• Monitor sales performance and implement strategies to meet targets.
• Manage cash handling and assist with financial reconciliation.
• Collaborate with store management on pricing and promotions.
• Operations & Product Quality.
• Ensure the implementation of signature menu and core menu to be available at all sites.
• Ensure all beverages meet quality and presentation standards.
• Monitor inventory levels and order supplies as needed.
• Work with and provide a guideline to a CR operation manager to manage daily operations of the coffee and fresh drink section, ensure cleanliness and hygiene standards in accordance with health regulations.
• Work with a Training Manager to develop training protocol for baristas and beverage staff.
• Conduct regular performance reviews and provide coaching.
• Customer Experience.
• Engage with customers to understand preferences and recommend products.
• Handle customer complaints and resolve issues promptly.
• Promote seasonal specials and new product launches.
• Minimum 2-3 years of experience in food service or beverage retail.
• Strong knowledge of coffee brewing techniques and drink preparation.
• Excellent leadership, communication, and customer service skills.
• Familiarity with POS systems and inventory management tools.
• Passion for coffee culture and beverage innovation.
• Experience in marketing or promotional strategy.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Strong operational experience in coffee business.
• Strong in both internal and external stakeholder engagement.
• Quantitative thinking & high capability in data analysis.
• Experience in managing the dealer operations.
• Strong in delivery through other skill.
• Ability to work under commercial pressure with stretch targets.
• Ability to manage prioritization, multiple tasks from stakeholders and deliver within challenging deadlines.
• Having Commercial Approach and ability of taking commercial risks.
• Strong in Data analytic.
• Having a fast and agile attitude with sense of urgency.
• Commercial Mindset.
• Resilient manner.
• Sales experience is a plus.
• FMCG experience is a plus.
• Dimensions.
• of Channels: MBA and DO.
• of sites: 220+.
• Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.