เงื่อนไขการค้นหา

ประเภทงาน:

งานประจำ

• Andovar is an international localization company with production headquarters in Bangkok, Thailand. We localize content for our clients worldwide into over 40 languages. A major component of this work is a combination of audio narration with video or animations. In order to localize the audio parts we develop a script in the target language and then record new audio to go with the translated content. For this we need native speakers of the target language to narrate and monitor the recording of the script.
• After receiving your application, we may invite you for an audition which involves sight-reading a short sample script in your language. This takes not more than 30 minutes. Your voice sample and details will be stored in our database and sent to our clients for approval. If a client chooses your voice for a project, we will contact you and schedule a recording. We cannot promise when your voice will be selected, if at all. Since we need talents who are available long-term, only Bangkok residents planning to stay in Thailand for at least 1 year need apply.
• Recordings take place in our studios on the fourth floor of the Summerpoint building, Phrakanong BTS between Monday and Friday 10am - 9pm.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Handle all incoming online channels e.g. E-mail, Facebook, Line and Website efficiently and professionally by following customer service process and ensure the request & complaints have been handling properly within timeline.
• Gather basic information of complaint and capture customer complaints by using CCRP system and / or escalate complaint case to upper level and ensure customer complaints are properly solved.
• Coordinate with various functions e.g. Registration, Collections, Sales etc. to foll ...
• Coach and supervise team, investigate and solve all of issue to better handling day-to-day difficult case as well as verify non-voice channels month end report.
• Handle inquiries & complaints from online channels.
• 2-3 year experience in Call Center/Customer Services.
• Good command of English.
• Bachelor s degree or higher in Business Administration or related fields.
• Minimum 2-3 years of experience in Call Center / Customer Services (In/Outbound/Non-voice).
• Having background in Hire Purchase, Finance or Banking industry would be a plus.
• Good command of English.
• Good communication and problem-solving skills.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Teaching, English

ประเภทงาน:

งานประจำ

• Deliver product training to Beauty Advisor (BA) in line with the sales cycles and training priorities.
• Conduct ongoing in-store education in the assigned market focusing on elevated service, product knowledge. Maintain high standards of image at all times.
• Review the staff performance; provide professional advice and sales techniques to font line staff; implement improvement plans and actions.
• Plan beauty products education, develop product training materials.
• Adapt training materials to fit the local context and enhance content of existing training support documents as and when required.
• Conduct classroom coaching as well as follow-up and improve individual productivity of beauty advisors.
• Assess training needs and formulate training materials to align with corporate training guidelines, ensure high service quality and enhance sales performance.
• Perform makeup consultation and beauty product demonstrations.
• Evaluate BA performance in term of product knowledge, service standard, massage, and selling techniques.
• Adapt and translate training materials into key selling messages to fit local market and deliver training modules to BA.
• Organize and conduct training seminar. Involve in brand events and promotions.
• Conduct regular store visits to ensure the frontline talent development.
• Evaluate and monitor the effectiveness and efficiency of training programs based on the feedback from internal and external customers.
• Bachelor's degree in administration or any related field.
• 2 years or above working experience in Beauty or Retail Business or Airline Business.
• Hands-on experience in training and development, familiar with the full spectrum of the training process is a must.
• Proficient knowledge and awareness of beauty industry, market and competitive trends.
• Self-starter, able to work independently and as part of a team and must have good time management skills.
• Self-motivated, results oriented, strategic & creative mindset, collaborative leadership.
• Exceptional verbal & written communication, presentation, public speaking, & media skills.
• Excellent planning and organizational skills.
• Good command of spoken and written English.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Salesforce, Good Communication Skills, English, Thai

ประเภทงาน:

งานประจำ

• Deliver a 5-day Train the Trainer program covering the end-to-end process of Manufacturing Cloud as implemented in our Salesforce environment.
• Collaborate with internal stakeholders to draft a detailed training agenda and plan aligned with business requirements.
• Prepare tailored training materials, including process flows, slides, hands-on exercises, and quick reference guides.
• Facilitate interactive, practical sessions that include real-world use cases and system demonstrations.
• Provide coaching and mentorship to internal trainers, ensuring knowledge retention and confidence in delivery.
• Gather feedback and continuously improve the training content and delivery method.
• 2+ years in Salesforce; 2+ years in Manufacturing Cloud.
• Experience in corporate Salesforce training.
• Salesforce certifications (Admin, Sales Cloud; Manufacturing Cloud is a plus).
• Excellent communication in English; Thai fluency preferred.
• Work with global clients on cutting-edge cloud and data projects.
• Flexible work culture with remote setup.
• Continuous learning support (certifications, workshops, mentoring).
• Collaborative team of cloud and data specialists.
• Competitive salary and performance bonuses.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Teaching, Excel

ประเภทงาน:

งานประจำ

• MinimumEducationRequirement.
• Degree in any discipline.
• MinimumRelevantWork Experience.
• 3 yearscustomerserviceexperiencewithminimum 2 years training experience.
• Minimum 1 yearof telemarketing experience.
• Minimum Training Required.
• Fast learnerandindependent.
• Skills.
• Minimumbi-lingualproficiency, tri-lingual andaboveispreferred.
• Languageproficiency in English, and Thaiismandatory.
• PreferredQualifications.
• Provenexperience as corporate trainer.
• Understandingofeffectiveteachingmethodologiesand tools.
• Willingnesstokeepabreastof new techniques in corporate training.
• Proficient in MS Office (Advance skills in Excel and Powerpoint); e-learning software willbeanasset.
• Phenomenal communication, presentationandpublicspeaking skills.
• Organizationaland time management abilities.
• Criticalthinking, analyticalanddecision making abilities.
• Responsibilities: Prepare training materials.
• Conduct training andrefreshers.
• Supportand mentor new employees.
• Conductevaluationstoidentifyareasofimprovement.
• Monitor, analyse& train trainees performance andcall out anyunusual trends.
• Identify training needsbyworkingwithoperationsteamand QA.
• Design effective training programs.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Compliance, Project Management

ประเภทงาน:

งานประจำ

• Develop and execute training programs tailored for ground operation teams.
• Create and update training materials & working manuals for SOP compliance.
• Conduct both online and offline training sessions to ensure team competency.
• Evaluate training effectiveness & learner performance through structured assessments.
• Analyze training data and generate reports to drive continuous improvement.
• Collaborate closely with CTO, SOC, Middle Mile, PMO, and Product teams to align training with business needs.
• Lead end-to-end training project management to enhance operational execution.
• Requirements: 2+ years of experience in training, operations, or related fields.
• Ability to work in a fast-paced & high-pressure environment.
• Strong analytical skills for training evaluation and performance tracking.
• Background knowledge of tech companies, backend systems, or logistics operations is a plus.
• Excellent ability to simplify and translate complex SOPs into practical training content.
• Proficiency in Google Workspace (Google Sheets, Google Slides, Google Forms).
• Proactive mindset & willingness to contribute beyond training to enhance SPX operations.