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ทักษะ:
Software Development, Scrum, Risk Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Define and manage product vision, roadmap, and delivery plans aligned with business strategy and digital transformation initiatives.
- Gather, analyze, and prioritize business and system requirements; translate them into product backlogs, user stories, and acceptance criteria.
- Act as Product Manager, making trade-off decisions on scope, priority, timelines, and resources.
- Collaborate closely with software engineers, system analysts, architects, vendors, and digital teams to ensure technical feasibility and delivery alignment.
- Manage product scope, changes, risks, and dependencies through structured governance and Agile practices.
- Monitor product delivery progress, quality, and timelines to ensure successful release and value realization.
- Support Agile ceremonies including backlog refinement, sprint planning, sprint reviews, and retrospectives.
- Track product performance and delivery KPIs; identify improvement opportunities.
- Communicate product status, risks, and recommendations to stakeholders and management.
- Provide guidance and support to PMO and cross-functional teams on product delivery and system-related matters.
- QualificationsBachelor s or Master s Degree in Business, Computer Science, Information Systems, or related fields.
- 7-10 years of experience in Product Management, Business Analysis, System Analysis, or technology-driven delivery roles..
- Strong understanding of software development lifecycle (SDLC) and Agile / Scrum methodologies..
- Experience working on digital, platform, or system-based products; digital transformation experience is a strong advantage.
- Strong analytical and problem-solving skills with the ability to use data to support product and business decisions.
- Solid experience in change management, risk management, and cross-functional stakeholder management.
- Excellent communication and stakeholder engagement skills.
- Passion for digital products, technology, and continuous learning.
ทักษะ:
Internal Audit, Compliance, ERP, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead the development and maintenance of the IT Audit Universe and process flows.
- Plan and design risk-based IT audit programs covering technical and compliance areas.
- Manage audit scope, timelines, and coordinate with auditees and stakeholders.
- Supervise and lead audit fieldwork, ensuring quality and completeness of audit evidence.
- Identify control gaps, assess risk impact, and provide practical recommendations.
- User access & privilege controls.
- IT asset management.
- IT operations & change management.
- Backup & Business Continuity Plan (BCP).
- Cybersecurity and malware protection.
- ERP & Applications (SAP / Oracle).
- Network and security controls.
- Operating systems (Windows / Linux).
- Databases (SQL Server and others).
- Virtualization and data center controls.
- Benchmark controls against standards and frameworks (e.g., COBIT, ISO, IT best practices).
- Review audit working papers and reports prepared by team members.
- Present audit findings to management and monitor corrective action plans.
- Support audit KPIs, continuous improvement initiatives, and special projects.
- Coach and provide guidance to junior auditors.
- QualificationsBachelor s or Master s degree in IT, Accounting, or related fields.
- Minimum 5 years experience in IT Audit / IT Risk / IT Compliance.
- Experience in leading audit engagements or supervising team members.
- Strong technical knowledge in Windows, Active Directory, SQL Server, Linux, and virtualization.
- Hands-on experience auditing SAP and other ERP systems.
- Strong analytical, reporting, and stakeholder communication skills.
- Good command of English.
- Proficient in Microsoft Office (Excel, PowerPoint, Word).
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- FB: Krungsri Career.
- LINE: Krungsri Career.
- Talent Acquisition Department
- Bank of Ayudhya Public Company Limited
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
ทักษะ:
Accounting, Financial Reporting
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Prepare monthly, quarterly financial reporting and packages in accordance with accounting standards (TFRS PAEs) and the Group company policies as well as submit reports to regulators.
- Manage and oversee all accounting operations task related to AP, GL, fixed asset, month end-closing, expense and payment.
- Handling all tax submissions including VAT and WHT.
- Assist with the month-end close consolidation tasks and the group financial reporting.
- Assist in BOI-related issues and communicate with the local government.
- Ensure an accurate of financial information and record keeping meets the requirements of auditors.
- Bachelor s degree or higher in accounting.
- Over 5 years of accounting-related work experience.
- CPD license with eligibility to sign financial statements.
- Knowledge of BOI will be an advantage.
- Strong knowledge in tax accounting, tax laws, and internal audit.
- Good leadership skills with strong sense of ownership and accountability.
- Good team management skills to bring the team together and align in the right direction.
- Ability to use MS office (For MS Excel-using formulas) and SAP....
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานประจำ
เงินเดือน:
฿20,000 - ฿30,000, สามารถต่อรองได้
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ประเภทงาน:
งานประจำ
เงินเดือน:
฿20,000 - ฿40,000, สามารถต่อรองได้
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Ensure alignment of strategic plan within Product Group and ThaiBev Group and communicate strategic plans to key stakeholders across the organization to ensure the clear and consistent understanding.
- Translate ideas and discussions into clear, logically organized and well-crafted documents for effective alignment with stakeholders.
- Support leadership team to analyze competitive landscape to identify growth opportunities, and identify potential risks associated with business.
- Collaborate with key relevant functions to ensure risk mitigation plan is implemented.
- Support/provide consultation on Product Group s strategic plan related topics/ongoing initiatives.
- Work with corporate finance, legal and operations teams on due diligence, financial analysis, risk assessments for potential acquisitions, and execute M&A transactions.
- Review potential M&A opportunities that align with Product Group and ThaiBev Group s strategic goals.
- Bachelor s degree in Business Administration, Economics, Finance, or a related field. A Master s degree in Business Administration (MBA) or related field is a plus.
- Minimum 3-5 years of experience in Corporate Strategy Planning or Business Development.
- Excellent analytical and problem-solving skills, with the ability to make data-driven recommendations and track performance metrics.
- Proven ability to gather and analyze market research, identify trends, and develop actionable insights to shape business strategies.
- Proficiency in developing budgets, setting targets, and understanding financial metrics to optimize business and operational performance.
- Experience in coordinating cross-functional teams and managing strategic initiatives across business units.
- Strong interpersonal and communication skills, with the ability to collaborate with internal and external stakeholders to deliver clear, concise, and impactful presentations to senior management and other stakeholders.
- Excellent in Thai and English communication.
- Sirapatsorn Traipein ( Meen ).
- Human Capital Business Partner
- Office of Human Capital | ThaiBev Marketing Co., Ltd.
- Sangsom Building 1, 4th Floor, 15 Moo 14, Vibhavadi Rangsit Rd.,.
- Chomphon, Chatuchak, Bangkok, Thailand 10900
- Mobile: (Office Phone).
- Email: [email protected].
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage end-to-end project delivery for automotive lending and leasing system initiatives
- Coordinate with stakeholders, Product Owner, and development team
- Track project timeline, risks, and deliverables
- Ensure project milestones are achieved within scope and timeline
- Conduct regular project status updates and reporting
- Gather and analyze business requirements from stakeholders
- Understand loan disbursement and lending workflow processes
- Prepare business requirements documents and functional specifications
- Create process flow diagrams and documentation
- Support user acceptance testing and ensure requirements are delivered correctly
- ABOUT YOU
- Experience in IT project management and/or business analysis (4-6 years)
- Experience in leasing, auto finance, or lending systems
- Proficiency with project tracking tools (e.g., JIRA)
- Experience with flowchart and process diagram tools
- Experience with project documentation
- Understanding of loan disbursement processes
- Experience working in Agile or Scrum environments
- Ability to coordinate with both business and technical teams
- English fluent
- WHY AMARIS?
- Global Diversity: Be part of an international team of 110+ nationalities, celebrating diverse perspectives and collaboration.
- Trust and Growth: With 70% of our leaders starting at entry-level, we're committed to nurturing talent and empowering you to reach new heights.
- Continuous Learning: Unlock your full potential with our internal Academy and over 250 training modules designed for your professional growth.
- Vibrant Culture: Enjoy a workplace where energy, fun, and camaraderie come together through afterworks, networking events, and more.
- Meaningful Impact: Join us in making a difference through our CSR initiatives, including the WeCare Together program, and be part of something bigger.
- Equal Opportunity
- Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.
- Who are we?
- Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We're focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
- Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
- Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
- Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
- As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
- We look forward to meeting you!
ทักษะ:
Negotiation, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage the development of annual category, channel & POP plan covering assortment, merchandising, pricing, promotion and Trade Spend Framework. The strategies and plans must drive brand growth and share in priority category & channels through availability, visibility and affordability; at the same time, they are aligned with Brand Plans.
- Provide a channel activity plan, based on given budget and ensure effective implementation and carry out evaluation of in-store national/channel activities.
- Develop and ensure all POP materials, selling tools, sales presenter and giveaways as well as channel/ customer activities and communication comply to latest marketing plan/ brand guidelines supplied by Marketing.
- Ensure insights and analysis are timely shared with all relevant functions and used as strategic inputs in New Product, Brand Plans, Channel Strategy and POP Vision and Plans Development.
- Ensure up-to-date category & channel analysis and competitor understanding shared to team.
- Recommend channel investment plan according to company objectives and priorities and agree with Sales and Marketing.
- Control actual spend versus planned expenditure and responsible for evaluation the effectiveness of all in-store national/channel promotion, trade communication, POSM/ sales support materials and customer activities.
- Sign off cycle plan and sales brief materials.
- Bachelor Degree in Marketing / Advertising or related field.
- At least 3 years in sales, marketing or category management in FMCG.
- Good command of spoken and written in English and Computer Literacy.
- Good analytical, be creative, initiative, pro-active, self-motivated and self-starter.
- Interpersonal, negotiation, and compromising skills.
- Strong team player, communication and listening skills.
- Leader, problem-solving skills, coaching and training skills.
- Good planning and management skill.
- Berli Jucker Public Co., Ltd.
- Human Resources Division
- 99 Soi Rubia, Sukhumvit 42,
- Phrakanong, Klongtoey, Bangkok 10110
- Visit us at: www.bjc.co.th
- Facebook Fan Page: BJC Careers.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- We are seeking an Assistance Marketing Manager - Strategic Partnership & Alliances to join our dynamic team at EM District In this full-time position, you will play a key role in developing and executing strategic partnerships and alliances that drive growth and enhance our market presence..
- Find gaps and opportunities of our business from cross functions including Marketing, Communication, PR, Promotion and CRM.
- Identify strategic partners to work with and come up with a win-win proposal for bot ...
- Work with Marketing on campaign execution including creative brief, Event, Promotion and IMC planning.
- Coordinate with partners to ensure accuracy of marketing deliverables.
- Create client proposal and able to present to partners. seeking partnership support both in cash and incline.
- Project Management: coordinate with highly motivated and diverse internal and external teams including key partners, marketing, operations, legal etc. to ensure successful execution of partnership initiatives.
- Performance Tracking / Post campaign report..
- What we're looking for.
- Bachelor's degree in Business or Marketing.
- Minimum 5 years experience in Sale or Marketing. Agency background is preferred.
- Excellent project management skills & relationship management skills.
- Ability to create and deliver clear presentations.
- Ability to adapt to the request quickly, meet deadlines and manage multiple projects.
- Proficiency in English, both written and verbal (Minimum TOEIC score 550 and above).
- Working location: EM District, BTS Phrom Phong station.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Market Research, Research, Business Development
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develops business strategies and opportunities with new and/or existing customers to expand existing relationships and developing new relationships; build, position and sell new and advanced solutions, programs, services; may conduct market research and feasibility studies to analyze the viability of alternative business development opportunities; collect, compile, verify, and analyze financial, competitive, sales, marketing, and other information about potential business partners, new markets, products and services, or other business opportunities.
- Established and productive professional individual contributor.
- Works independently with general supervision.
- Problems faced are difficult and may be complex.
- May influence others within the job area through explanation of facts, policies and practices.
- Works on moderate to complex projects.
- Uses company standard policies and procedures to resolve a variety of issues.
- Exercises judgment within defined procedures and practices to determine appropriate action.
- Receives moderate level of guidance.
- Work is reviewed for soundness of judgment and overall accuracy.
- General proficiency with various tools, systems, and procedures required to accomplish the job.
- May need to consult with Senior/Specialist staff members on some technical issues.
- Experience in Cloud Azure/Microsoft 365 or related products is a plus.
- A four year college degree (or additional experience in a related field) and 3 years functional experience including a minimum 1 year position specific experience.
ทักษะ:
Research, Microsoft Office, Excel, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Support product planning and execution for assigned cardiovascular product portfolio.
- Assist in developing marketing plans, promotional materials, and sales tools aligned with brand strategy.
- Coordinate product launch activities, including training materials and internal communication.
- Conduct market research, competitor analysis, and performance tracking to identify growth opportunities.
- Monitor sales performance and prepare regular reports, insights, and recommendations.
- Collaborate with sales teams to support field activities and respond to market feedback.
- Work closely with internal stakeholders to ensure timely execution of marketing initiatives.
- Ensure marketing activities comply with company policies and regulatory requirements.
- Qualifications & RequirementsBachelor s degree in Pharmacy or related fields.
- 1-3 years of experience in product management, marketing, or sales support (pharmaceutical, medical device, or healthcare industry preferred).
- Strong analytical, planning, and coordination skills.
- Good communication and presentation skills.
- Ability to manage multiple tasks and work collaboratively in a fast-paced environment.
- Proficient in Microsoft Office (Excel, PowerPoint, Word).
- Good command of English (written and verbal).
ทักษะ:
Statistics
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Analyze market trends, shopper behavior, and competitor activity to identify growth opportunities.
- Partner with key retailers to build Joint Business Plans (JBP) and conduct Quarterly Business Reviews (QBR) to drive category growth and profitability for both MT and TT channels..
- Support New Product Development (NPD) by providing category insights and post-launch performance reviews..
- Store Optimization & Tactical Execution.
- Define and optimize Product Assortment and Clustering strategies to ensure the right product mix for each store profile..
- Lead the development of Planograms and display guidelines to maximize shelf productivity, visibility, and brand consistency..
- Evaluate and recommend pricing and promotional strategies based on data-driven insights.
- Analytical Excellence & Reporting.
- Develop and maintain automated dashboards and analytical frameworks (Monthly Sell-out, Market Share) to track Business KPIs..
- Build "Best Practice" toolkits to improve the efficiency and accuracy of the category management department.
- Stakeholder Management & Influence.
- Present data-driven narratives to senior leadership and external retailers to influence category range, placement, and strategic investments.
- Collaborate closely with Commercial and Marketing teams to ensure category strategies align with overall business objectives.
- Education: Bachelor s or Master s degree in Business Administration, Marketing, Data Science, Statistics, or a related field..
- Experience: 5+ years of experience in Category Management, Trade Marketing, or Data Analytics (preferably in FMCG or Retail)..
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop and implement demand forecasting models tailored to BJC's product portfolio and market trends.
- Collaborate closely with sales, marketing, and finance teams to gather insights and align demand plans with business objectives.
- Monitor and analyze demand patterns, adjusting forecasts to reflect changing market dynamics and customer preferences.
- Coordinate with production, procurement, and logistics teams to optimize inventory levels and streamline supply chain operations.
- Manage supplier relationships, negotiating terms and agreements to ensure timely and cost-effective procurement of materials.
- Implement supply chain initiatives to improve efficiency, such as vendor-managed inventory and lean manufacturing principles.
- Identify and mitigate supply chain risks through proactive planning and risk management strategies.
- Utilize supply chain management systems to track inventory levels, monitor performance metrics, and generate reports for management review.
- Drive continuous improvement initiatives to enhance supply chain efficiency, reduce costs, and improve customer service levels.
- Bachelor's degree in Supply Chain Management, Logistics, Operations Management, or related field; advanced degree preferred.
- Minimum of 5 years of experience in demand planning, supply chain management, or related roles, preferably in the consumer goods industry.
- Strong analytical skills with proficiency in demand forecasting techniques and statistical analysis.
- In-depth knowledge of supply chain principles, inventory management practices, and logistics operations.
- Experience with supply chain management systems (e.g., ERP, MRP) and advanced proficiency in Microsoft Excel.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Strategic thinker with the ability to develop and implement innovative solutions to optimize the supply chain.
- Strong problem-solving skills with a proactive and results-driven approach to addressing challenges.
- Ability to thrive in a fast-paced and dynamic environment, with a commitment to continuous learning and professional development.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
ISO 27001, Legal, Finance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Design and implement a cybersecurity strategy that aligns with the organization's overall business objectives.
- Conduct regular security risk assessments, vulnerability assessments, and penetration testing to evaluate the organization s cyber defenses; subsequently, develop and implement security risk mitigation strategies and programs.
- Lead and coordinate response efforts in the event of security incidents, overseeing investigation, mitigation, and post-incident analysis.
- Compliance & Regulatory ManagementEnsure adherence to relevant laws, regulations, and standards (e.g., PDPA).
- Implement and lead initiatives for security and compliance audit certifications, including ISO 27001, NIST, the Cyber Resilience Assessment Framework (C-RAF), and other applicable standards and best practices.
- Recommend, implement, and manage continuous monitoring of IT security systems and tools.
- Collaborate with legal and data protection teams to establish policies and safeguards for sensitive and personal data.
- IT GovernanceEstablish and maintain an IT governance framework, policies, and processes that align with the organization s business goals while ensuring compliance with legal, regulatory, corporate, and industry requirements.
- Work in partnership with management, legal, finance, and external auditors to promote transparency and alignment in governance practices.
- Generate and present reports on IT governance performance, compliance status, and the risk landscape to stakeholders.
- Data GovernanceDevelop and implement data governance policies that ensure data quality, security, and compliance.
- Manage the data lifecycle, align data strategies with business objectives, and collaborate with cross-functional teams to enhance data integrity.
- Oversee data stewardship, regulatory compliance, and provide best practices for data management to support effective decision-making.
- Team Leadership and DevelopmentLead and mentor a small team of IT governance, compliance, and security professionals.
- Foster a culture of continuous improvement and knowledge sharing within the team and across business units.
- Requirements:Bachelor s or Master s degree in Computer Science, Information Technology, Cybersecurity, or a related field.
- A minimum of 5 years of experience in IT governance, cybersecurity, and compliance, with at least 2 years in a managerial role.
- Strong understanding of IT governance frameworks (e.g., ITIL, COBIT), cybersecurity standards (e.g., ISO 27001, NIST), and regulatory requirements (e.g., PDPA).
- Possession of basic IT governance and cybersecurity certifications (e.g., CISSP, CISM) is advantageous.
- Proficient in common technical team/project management tools (e.g., JIRA, Asana, Github). Collaborative team player with strong interpersonal skills, capable of working effectively with both internal and external teams.
- Working-level fluency in English and Thai. Proficient in English equivalent to IELTS 5.5, CEFR B2, or TOEFL 72; excellent spoken and written communication to effectively work with a global management team.
- Familiarity with local regulatory bodies (e.g., OIC, SEC, BOT) is a plus.
- Experience in the insurance industry will be an added advantage.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Location: อาคารแสงโสม, Bangkok (เดินทางสะดวก ใกล้ MRT กำแพงเพชร และ BTS หมอชิต).
- Working Date and Time: Monday - Friday 8.30 AM - 5.00 PM.
- Job Responsibilities.
- ทำงานร่วมกับผู้บริหารและหัวหน้าฝ่ายต่าง ๆ เพื่อพัฒนาและดำเนินกลยุทธ์ด้านทรัพยากรบุคคลให้สอดคล้องกับเป้าหมายขององค์กร
- ให้คำปรึกษาและสนับสนุนด้าน HR แก่ผู้บริหารฝ่ายต่าง ๆ ในเรื่องการบริหารบุคลากร การพัฒนาองค์กร และการจัดการความเปลี่ยนแปลง
- วิเคราะห์ข้อมูลและแนวโน้มด้าน HR เพื่อเสนอแนวทางการปรับปรุงและพัฒนา
- สร้างความเข้าใจ ให้คำปรึกษาภายใต้นโยบาย ระเบียบข้อบังคับ และกระบวนการ HC กับทีมผู้บริหารและพนักงาน
- ส่งเสริมวัฒนธรรมองค์กรและการมีส่วนร่วมของพนักงาน
- ดูแลและรับผิดชอบพนักงานในหน่วยธุรกิจตามระเบียบสวัสดิการและค่าตอบแทน ระเบียบกำลังคน รวมถึงสภาพแวดล้อมในการทำงาน เป็นต้น
- สนับสนุนแผนพัฒนา HC สำหรับเส้นทาง/การวางแผนอาชีพ การพัฒนาพนักงาน การวางแผนสืบทอดตำแหน่ง และการจัดการความสามารถของหน่วยธุรกิจ
- การมอบหมายงานอื่นๆ ที่เกี่ยวข้องกับการมอบหมายงานหรือธุรกิจ.
- Job Skills & Qualifications.
- ประสบการณ์อย่างน้อย 7 ปีในด้าน HRM, HRD และกฎหมายและข้อบังคับด้านแรงงาน.
- มีประสบการณ์ด้าน HRBP หรือการบริหารทรัพยากรบุคคลอย่างน้อย 5 ปี
- มีความเข้าใจในธุรกิจและสามารถเชื่อมโยงกลยุทธ์ HR กับเป้าหมายขององค์กรได้
- ทักษะการสื่อสาร การวิเคราะห์ และการแก้ไขปัญหาอย่างมีประสิทธิภาพ
- ทักษะความเป็นผู้นำ การบริหารโครงการ และการทำงานร่วมกันเป็นทีม
- สามารถใช้ภาษาอังกฤษได้ดี (พูด อ่าน เขียน).
ประสบการณ์:
8 ปีขึ้นไป
ทักษะ:
Swift, Assurance, English, French
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Escalation & Relationship Management Serve as the primary regional escalation contact for all Luxury & Lifestyle hotel support matters, ensuring swift and effective resolution. Cultivate and sustain trusted partnerships with hotel owners, General Managers, and regional leadership teams. Represent and champion hotel-specific operational needs, ensuring alignment with global service standards and strategic priorities.
- Quality Assurance and Service Excellence. Design and implement regional quality control frameworks for Level 1 support. Lead regular audits and performance reviews to e ...
- Proactive Problem Management and Trend Analysis. Identify systemic challenges and recurring issues across the Luxury & Lifestyle hotel portfolio, ensuring they are addressed before impacting operations. Lead cross-functional initiatives to resolve persistent problems and enhance service delivery. Monitor support trends to inform strategic improvements and foster a culture of continuous enhancement and operational resilience.
- Performance Measurement and Reporting. Oversee regional dashboards and KPIs for support performance. Provide actionable insights to senior leadership and hotel stakeholders. Use data to drive strategic decisions and optimize support operations.
- Stakeholder Management and Communication. Facilitate clear communication across hotels, support teams, and leadership, ensuring alignment on priorities and consistent service standards.
- Key input goals.
- Regional escalation framework and resolution protocols.
- Quality audit program and training roadmap.
- Monthly and quarterly performance reports with actionable insights.
- Hotel satisfaction improvement plan.
- Strategic relationship management framework.
- Key output goals.
- Reduction in escalation volume and resolution time.
- Improvement in first-contact resolution rates.
- Increase in hotel satisfaction scores.
- Decrease in recurring technical issues.
- Strengthened stakeholder engagement and trust.
- Qualifications Bachelor's degree or higher in Information Technology, Hospitality Management, or related field.
- At least 8+ years experience in technical account management or similar role.
- Proven experience in escalation management and quality assurance.
- Experience working with luxury hotel brands and high-touch service environments.
- Strong background in stakeholder management and relationship building.
- Experience in training and guiding support teams.
- Excellent communication and relationship management skills.
- Strong analytical and problem-solving abilities.
- Customer-centric mindset with focus on service excellence.
- Ability to work effectively in cross-functional environments.
- Fluency in English (required) and additional languages is beneficial French(FR).
- Additional Information This position is based in Bangkok.
- The role involves global collaboration, requiring flexibility to accommodate time zone differences..
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Oversee daily purchasing activities for all departments including F&B, housekeeping, operations, maintenance, and administration.
- Review and approve purchase requests and ensure timely ordering and delivery.
- Negotiate pricing, contracts, payment terms, and delivery schedules.
- Monitor supplier performance and resolve any issues related to quality or service.
- Work with inventory control teams to forecast demand and avoid overstock or shortages.
- Track and manage procurement budgets and implement cost-saving strategies.
- Conduct regular reviews of procurement policies and suggest improvements.
- Supervise and support the purchasing team, including training and performance monitoring.
- Coordinate with other departments to understand procurement needs and ensure operational alignment.
- Maintain procurement records, vendor databases, and pricing histories.
- Assist in annual budgeting and forecasting for procurement-related expenses.
- Bachelor s degree in Supply Chain Management, Business Administration, or a related field.
- 5+ years of experience in procurement or purchasing management, preferably in hospitality, retail, or F&B.
- Strong knowledge of procurement systems, supply chain best practices, and vendor negotiation.
- Proficient in Microsoft Office and purchasing software; ERP experience is a plus.
- Fluent in Thai and English.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Digital Marketing, Social media, Finance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop and maintain strong, long-lasting relationships with key pureplayer e-commerce platforms (e.g., Lazada, Shopee, JD Central, specific brand.com sites, etc.) in Thailand.
- Serve as the primary point of contact for assigned pureplayer accounts, understanding their business objectives and aligning our strategies.
- Conduct regular business reviews with partners to track performance, identify opportunities, and address challenges.
- Sales & Business Development: Achieve and exceed sales targets and KPIs for assigned pureplayer accounts.
- Develop and implement strategic sales plans and promotional activities tailored to each pureplayer platform to maximize sales and market share.
- Identify new business opportunities and potential pureplayer partnerships to expand our online reach.
- Negotiate trading terms, marketing agreements, and product listings with pureplayer accounts.
- Online Merchandising & Marketing: Work closely with pureplayers to ensure optimal product visibility, content accuracy, and effective online merchandising.
- Collaborate with internal marketing teams to plan and execute digital marketing campaigns (e.g., in-app promotions, banner ads, social media campaigns) on pureplayer platforms.
- Monitor and analyze product listings, pricing, and promotions to ensure competitiveness and effectiveness.
- Data Analysis & Reporting: Track and analyze sales performance, market trends, and competitor activities on pureplayer platforms.
- Provide regular reports and insights to management on sales performance, market opportunities, and challenges.
- Utilize data to identify areas for improvement and develop actionable strategies.
- Inventory & Forecast Management: Collaborate with supply chain and logistics teams to ensure optimal stock levels and timely delivery to pureplayer warehouses.
- Contribute to sales forecasting and demand planning for pureplayer channels.
- Work closely with internal teams including Marketing, Product Management, Supply Chain, and Finance to ensure seamless execution of strategies and achieve business objectives.
- Skills and Qualifications
- Qualifications Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 5+ years of experience in Key Account Management or Sales, with a strong focus on e-commerce, preferably within the consumer electronics industry in Thailand.
- Proven track record of achieving sales targets and driving growth on e-commerce platforms.
- Solid understanding of the Thai e-commerce landscape and major pureplayer platforms.
- Excellent negotiation, communication, and interpersonal skills.
- Strong analytical skills with the ability to interpret data and make informed decisions.
- Proactive, self-motivated, and results-oriented with a strong business acumen.
- Ability to work independently and as part of a cross-functional team.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint) and experience with e-commerce analytics tools.
- Fluency in both Thai and English (spoken and written) is essential.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Sales, Finance, Electronics, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead sell in / sell out performance and revenue targets for assigned Modern Trade accounts.
- Identify growth opportunities through joint business planning, promotion strategy, and channel-specific initiatives.
- Optimize product assortment, pricing, and stock availability to achieve sell-through and profitability goals.
- Strengthen partnership and trade execution Build strong business relationships with key Modern Trade buyers and operations teams.
- Negotiate trade terms, visibility, and promotion execution to enhance brand presence and consumer conversion.
- Ensure all campaigns and activations align with brand direction and channel needs.
- Optimize operations and forecasting accuracy Collaborate with SCM, marketing, and finance teams to improve demand forecasting, replenishment, and allocation planning.
- Monitor and analyze sales, inventory, and ROI to support agile decision-making and minimize aged stock.
- Lead data-driven analysis and improvement actions Analyze sell-out and sell-in data to track performance versus target, identify issues, and propose corrective measures.
- Provide insights on consumer behavior and competitor movement to inform strategic direction.
- Contribute to team capability and cross-functional collaboration Support knowledge sharing, reporting, and sales tools that enhance overall sales efficiency.
- Coach junior team members and promote collaborative teamwork across CE product categories.
- Skills and Qualifications
- Qualifications Bachelor s degree or higher in Business, Marketing, or related field.
- Minimum 5 years of experience in Modern Trade or Key Account Management (Consumer Electronics or FMCG preferred).
- Proven track record of achieving sales targets and managing large accounts.
- Strong negotiation, problem-solving, and analytical thinking skills.
- Fast learner with strong agility to handle rapid market and business changes.
- Excellent communication skills in Thai and English.
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