เงื่อนไขการค้นหา

ทักษะ:

Legal, Compliance, English

ประเภทงาน:

งานประจำ

• To be a trusted business partner and ensure HR initiatives, programs, and policies are fully understood and implemented thoughtfully in organization.
• Coach and mentor Line Managers to empower and develop their respective teams to maximize performance and employee engagement to ensure employee performance, engagement, and accountability.
• Support and execute the People Strategy in a defined area.
• Elevating employee experience and employee engagement to drive people and winning culture for Thailand based employees.
• Execute talent development and talent retention strategies.
• Build a Talent pipeline with robust succession planning for key positions within the area of responsibility.
• Address employee relations issues as both a management coach and employee advocate.
• Effectively mediation and problem-resolution skills, grounded in a strong understanding of company policies and practices, to support and provide input on high-level or sensitive employee matters in accordance with management procedures.
• Provide day-to-day performance management guidance to line managers and employees (probation, career development, new manager capability building and grievance handling).
• Support talent identification and may assist line management and TA in interviews and selection process for respective management levels.
• Monitoring the Personnel Expense (PEX) budget and KPI dashboards.
• Partnering with Talent, Rewards and Talent Acquisition teams for ensuring Thailand implements all global people processes seamlessly.
• Responsible for training and development process (identifying training needs, implement training programs & improving existing programs).
• Partner with legal team for ensuring a risk-free and compliant environment. Also, support organization and employees on topics that require legal support and planning.
• Bachelor s degree in human resources management, or related field. Master's degree is an advantage.
• Minimum of 7 years work experience in fast moving, agile organizations Thorough understanding of HR business partnering requirements, working knowledge of legal, statutory and compliance handling.
• Possess organizing skills along with high result oriented & attention to detail.
• Proficient in English and Thai.
• AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
• COURAGE: Speak up when you see an opportunity; step up when you see a need.
• OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company s standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
• AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.
• CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU -
• BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.
• JOB TITLE: Manager Human Resources BRAND: LOCATION: Bangkok TEAM: People & Culture STATE: COUNTRY/REGION: TH CONTRACT TYPE: Full time NUMBER: 534210 DATE: Feb 20, 2026

ประเภทงาน:

งานประจำ

• Location: อาคารแสงโสม, Bangkok (เดินทางสะดวก ใกล้ MRT กำแพงเพชร และ BTS หมอชิต).
• Working Date and Time: Monday - Friday 8.30 AM - 5.00 PM.
• Job Responsibilities.
• ทำงานร่วมกับผู้บริหารและหัวหน้าฝ่ายต่าง ๆ เพื่อพัฒนาและดำเนินกลยุทธ์ด้านทรัพยากรบุคคลให้สอดคล้องกับเป้าหมายขององค์กร
• ให้คำปรึกษาและสนับสนุนด้าน HR แก่ผู้บริหารฝ่ายต่าง ๆ ในเรื่องการบริหารบุคลากร การพัฒนาองค์กร และการจัดการความเปลี่ยนแปลง
• วิเคราะห์ข้อมูลและแนวโน้มด้าน HR เพื่อเสนอแนวทางการปรับปรุงและพัฒนา
• สร้างความเข้าใจ ให้คำปรึกษาภายใต้นโยบาย ระเบียบข้อบังคับ และกระบวนการ HC กับทีมผู้บริหารและพนักงาน
• ส่งเสริมวัฒนธรรมองค์กรและการมีส่วนร่วมของพนักงาน
• ดูแลและรับผิดชอบพนักงานในหน่วยธุรกิจตามระเบียบสวัสดิการและค่าตอบแทน ระเบียบกำลังคน รวมถึงสภาพแวดล้อมในการทำงาน เป็นต้น
• สนับสนุนแผนพัฒนา HC สำหรับเส้นทาง/การวางแผนอาชีพ การพัฒนาพนักงาน การวางแผนสืบทอดตำแหน่ง และการจัดการความสามารถของหน่วยธุรกิจ
• การมอบหมายงานอื่นๆ ที่เกี่ยวข้องกับการมอบหมายงานหรือธุรกิจ.
• Job Skills & Qualifications.
• ประสบการณ์อย่างน้อย 7 ปีในด้าน HRM, HRD และกฎหมายและข้อบังคับด้านแรงงาน.
• มีประสบการณ์ด้าน HRBP หรือการบริหารทรัพยากรบุคคลอย่างน้อย 5 ปี
• มีความเข้าใจในธุรกิจและสามารถเชื่อมโยงกลยุทธ์ HR กับเป้าหมายขององค์กรได้
• ทักษะการสื่อสาร การวิเคราะห์ และการแก้ไขปัญหาอย่างมีประสิทธิภาพ
• ทักษะความเป็นผู้นำ การบริหารโครงการ และการทำงานร่วมกันเป็นทีม
• สามารถใช้ภาษาอังกฤษได้ดี (พูด อ่าน เขียน).

ทักษะ:

Analytical Thinking

ประเภทงาน:

งานประจำ

• Collaborate in defining policies, planning, and designing a fair and effective Performance Management System (PMS)..
• Develop and enhance performance evaluation frameworks such as KPIs, OKRs, and Competency Frameworks, ensuring alignment with business strategy and reward systems.
• Lead and manage HR projects related to performance management, including system enhancements, process improvement, and PMS implementation across the organization..
• Analyze performance evaluation results to support compensation adjustments, talent development, and promotion decisions.
• Plan and execute change management, communication, and capability-building initiatives for PMS and HR policies across all departments.
• Provide consultation and guidance to line managers and employees to ensure effective understanding and adoption of the PMS.
• Perform other duties as assigned.
• Bachelor s degree or higher in Human Resources, Business Administration, or a related field.
• 5+ years of experience in managing Performance Management Systems (PMS) and HR project-based initiatives.
• Strong expertise in KPI, OKR, and competency-based assessment, with proven experience linking PMS to compensation and talent development.
• Demonstrated ability to lead cross-functional projects, manage timelines, and drive stakeholder alignment.
• Strategic and analytical thinking with strong business acumen, preferably within retail or multi-business environments.
• Excellent communication, facilitation, and consulting skills.
• Detail-oriented, resilient under pressure, and confident in decision-making.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Procurement, Quality Assurance, Assurance, English

ประเภทงาน:

งานประจำ

• Outcome 1: Increased awareness and commitment to Gender-Responsive Procurement (GRP), demonstrated through increased adoption of GRP practices by public and private institutions and strengthened gender-responsive data on procurement practices.
• Outcome 2: Strengthened national public policies and/or practices related to GRP and/or women-owned businesses (WOBs) / gender-responsive enterprises (GREs) promotion that are aligned with existing regional frameworks; and.
• Outcome 3: Increased market connections and opportunities for WOBs and GREs.
• WRT 2.0 has established a comprehensive Gender Equality, Disability and Social Inclusion (GEDSI) Strategy serving as both a normative and operational framework guiding the integration of GEDSI across the programme.
• Reporting to the Regional Programme Manager and Technical Advisor - Regional Women s Economic Empowerment in Asia (P4) with matrix reporting line to Thailand Programme Coordinator (NOC), the Programme Management Consultant, WE RISE Together (WRT) is responsible for leading coordination among all Mekong Countries, Cambodia, Laos PDR, Thailand and Viet Nam WRT teams for effective programme implementation.
• In addition, the Programme Management Consultant will be managing strategic oversight towards the WRT program in Thailand and serving as a donor contact person, in close collaboration/consultation with the UN Women s Thailand Programme Coordinator to ensure programme coherent. The consultant will work in close coordination with various partners and stakeholders, including the DFAT MAP Team in Bangkok, which will guide and provide input for the performance of the programme at regional and country level. The incumbent will also inform and update WEE unit and UN Women Thailand about programme implementation and opportunities to build synergies with other relevant initiatives implemented by UN Women and key relevant stakeholders at the country and regional level.
• Description of Responsibilities /Scope of Work.
• Regional.
• Lead regional programme coordination and management in close collaboration with the WEE Technical Lead;.
• Manage WRT implementation based on the Results-based Management (RBM) principles and in accordance with the UN Women s standard rules and regulations;.
• Manage WRT Budgets to ensure planned spending and delivery;.
• Ensure the translation of the UN Women s and Mekong-Australia Partnership (MAP) project s priorities into Country and regional interventions that resonate with country and regional level priority to promote women s economic empowerment (WEE) in the context of Gender Responsive Procurement and market access;.
• Connect the country level activities with regional level initiatives and cross-country learnings;.
• Thailand Specific.
• Provide oversight for Thailand Programme management (including budget, results management) and provide strategic technical guidance to the Thailand CO on Public GRP and SME policies.
• Analyse development context and identify key opportunities and partners to advance the project planning and implementation in close collaboration with UN Women s Thailand Programme Coordinator to ensure UN Women s programme coherence;.
• Supervise work with partners/contractors in Thailand to engage the private and public sector actors into WE Rise Together;.
• Develop further and implement existing a detailed country-level work plan in line with the approved programme document in close consultation with the WEE Regional Lead and the Thailand Program Coordinator to ensure it is aligned with the overall direction of WRT programme as well as UN Women s strategic priorities on WEE at the country and regional level;.
• Provide quality assurance for country strategy documents, proposals, briefs, policy dialogue and other documents related to WE Rise Together;.
• Provide Technical support to Thailand Country coordinator to ensure that WRT is embedded in UNSDF and the Country Coordinator can represent the programme at strategic meetings, especially in the context of government engagement.
• Identify country-level capacity building needs and support partners through technical assistance, mentoring, training, cross partner learning and sharing;.
• Lead monitoring and reporting, coordination between regional (Mekong) and four implementing
• countries (Cambodia, Laos PDR, Thailand and Viet Nam) and donor engagement.
• Coordinate cross-country results, monitor and report progress of implementation of activities and finances using results-based management tools in close collaboration with the M&E personnel;.
• Lead the drafting and consolidating of the reports on monitoring missions, project programme results, outputs and outcomes;.
• Provide substantive inputs to the preparation of donor and UN Women reports, including quarterly and annual results reporting in RMS, narrative and financial reports;.
• Review, coordinate and monitor the submission of implementing partner financial and narrative reports;.
• Provide technical guidance, support, monitor and course correct GEDSI Strategy implementation.
• Record and maintain documents on relevant programme activities, issues, risks and risk mitigation plans;.
• Monitor budget implementation and make budget re-alignments/ revisions, as necessary;.
• Track progress and share updates on WRT implementation among WRT teams, WEE Unit and UN Women Thailand to ensure coherent project implementation;.
• Serve as a focal person for donor engagement and ensure the donor remains well-informed according to the agreed Governance Note.
• Oversee partnerships, advocacy support and outreach of WRT.
• Lead advocacy strategy and implementation, coordinating high-impact campaigns, policy dialogues, and stakeholder engagement on women s economic empowerment (WEE), with a focus on Thailand, Viet Nam, and the regional platform.
• Support and manage engagement with DFAT and Mekong-Australia Partnership (MAP) stakeholders, including regular updates, coordination, and visibility of WRT results in close collaboration with the WEE Programme Lead.
• Develop and manage strategic partnerships with relevant UN agencies, multilateral organizations, government institutions, civil society actors, and private sector players to ensure timely and effective delivery of programme activities.
• Strengthen public and private sector engagement, facilitating collaboration with WOBs, GREs, business associations, and procurement-related stakeholders to advance inclusive market access and gender-responsive procurement supported by the partnership consultant.
• Identify and engage new partners to co-design and co-deliver joint activities such as trainings, events, and platforms aligned with WRT objectives and country priorities.
• Support the engagement of WOBs, GREs, private sector companies, industry associations and relevant public agencies in close cooperation and coordination with the regional communications team to expand WEPs signatories and implementation of WEPs;.
• Support the development of technical support materials, provide technical support to the Country Offices and lead Knowledge Management and Exchange specific regional interventions.
• a. Support the WEE Technical lead in the development of GRP Capacity Building materials and programmes for Staff and external partners.
• b. Work closely with the HQ technical GRP team to organize targeted capacity building for Country Offices.
• Support the WEE Technical Lead to support the Regional WEE Community of Practise to increase the GRP knowledge in the Asia and Pacific Region.
• Support the WEE Technical lead in the development of Gender Equality, Disability and Social Inclusion (GEDSI) capacity Building materials and programmes for Staff and external partners.
• Support Mekong country offices in implementing GEDSI Strategy across all programme activities.
• Collect knowledge on current and emerging trends by gathering relevant information on projects, strategies, approaches and ongoing experience for lessons learned and best practices and facilitate exchange amongst Mekong countries;.
• Contribute to knowledge networks and communities of practice, facilitating the knowledge exchange of companies to take up effective gender equitable business practices through gender-responsive procurement and guide development of incentives for companies to enjoy recognition of their advances;.
• Lead the implementation of regional and/or country specific GEDSI disaggregated WOB databases in partnership with and industry association and networks in the Mekong region;.
• Expected Deliverables.
• Programme Implementation: Summary of implementation progress at regional and Thailand levels, including key results, workplan updates, meetings, budgets, challenges, and coordination updates.
• Monitoring & Results: Highlights of progress against the results framework, implementing partner reporting, and any key updates on risk and mitigation.
• Donor & Stakeholder Engagement: Summary of engagements and communications with DFAT and MAP stakeholders, including coordination updates and visibility actions.
• Advocacy & Partnerships: Key advocacy activities, events, and updates on new or ongoing partnerships with government, civil society, and private sector actors.
• Technical Support and GEDSI Integration: Overview of technical support provided and progress in mainstreaming GEDSI across programme activities and engagement with WOBs/GREs.
• Updated Calendar: A consolidated calendar of programme activities, meetings, and deliverables reflecting updates from country teams, partner engagements, and DFAT coordination.
• Consultant s Workplace and Official Travel.
• This is an office-based consultancy in Bangkok, Thailand. The consultant may be required to travel to the Asia-Pacific region for the purpose of this assignment, where required by the Regional Lead, Women s Economic Empowerment and Migration. Travel will be arranged by UN Women following UN Women s Travel Policy.
• Candidates of all nationalities - including Thai nationals - are welcomed to apply for this assignment, and accordingly the appropriate consultancy contract (international or national) will be issued.
• SCHEDULE OF PAYMENTS.
• A monthly rate will be paid upon submission of a monthly update reports with an approval of the supervisor.
• Key Performance Indicators.
• Timely and high-quality implementation of Programme at regional and country level against set workplans, timelines and budgets, in line with the programme document.
• Quality and timely reporting.
• Excellent relations with partners and stakeholders internally and externally.
• Regular and timely monitoring of activities.
• Enhanced best practices and lessons learned documented and circulated.
• Increase awareness of WRT/ MAP and UN Women and DFAT engagement at regional and country level.
• Excellent relations and partnership with Governments and other stakeholders in the Gender-Equality and/or Business and Human Rights space.
• Excellent relationship and management of key donor and related stakeholders.
• Integrity;.
• Professionalism;.
• Respect for Diversity.
• Awareness and Sensitivity Regarding Gender Issues;.
• Creative Problem Solving;.
• Effective Communication;.
• Inclusive Collaboration;.
• Stakeholder Engagement;.
• Leading by Example.
• Ability to support design, implementation, monitoring and evaluation of development programmes and projects.
• Knowledge of Results Based Management principles and approaches.
• Ability to maintain networks and partnerships with UN agencies and other international partners to promote partnership and build alliances to advance organizational interests and competencies.
• Demonstrated good oral and written communication skills.
• Strong knowledge of UN and/or other programme management systems.
• Strong knowledge in gender equality, GEDSI, women`s economic empowerment and private sector management, policies and environment.
• Strong technical expertise in SME development, women s entrepreneurship and inclusive / gender-responsive procurement and/or market access and inclusive trade experience.
• Policy design and analysis in the area in women s economic empowerment.
• Recruitment Qualifications.
• Master s degree or equivalent in public administration, law, economics, human rights, gender equality, management, social sciences or other related areas is required.
• A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
• A project/programme management certification would be an added advantage.
• At least 5 years of progressively responsible experience at the national or international level in design, implementation, monitoring and evaluation of development programmes and projects.
• Previous experience in the development sector including the UN system is a plus.
• At least 5 years experience in promoting gender equality and/or social development and GEDSI implementation.
• Experience on women s economic empowerment.
• Experience in Inclusive and Gender-Responsive Procurement and/or inclusive trade and SME Development.
• Strong experience in advocacy and policy influencing and working with governments and/or other inter-governmental bodies.
• Experience in applying the Results-based Management (RBM) principles and approaches in programme planning, monitoring/reporting and implementation.
• Knowledge of working with the private sector is a plus as well as knowledge on Women s Empowerment Principles (WEPs) and/ or Gender-equality in private sector is an advantage.
• Experience in private sector engagement for resource mobilisation is a plus.
• Language Requirements:Fluency in both English is required.
• Thai language skills is a plus.
• Excellent written and communication skills.
• In July 2010, the United Nations General Assembly created UN Women, the United Nations Entity for Gender Equality and the Empowerment of Women. The creation of UN Women came about as part of the UN reform agenda, bringing together resources and mandates for greater impact. It merges and builds on the important work of four previously distinct parts of the UN system (DAW, OSAGI, INSTRAW and UNIFEM), which focused exclusively on gender equality and women's empowerment.
• At UN Women, we are committed to creating a diverse and inclusive environment of mutual respect. UN Women recruits, employs, trains, compensates, and promotes regardless of race, religion, color, sex, gender identity, sexual orientation, age, ability, national origin, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, integrity and organizational need.
• If you need any reasonable accommodation to support your participation in the recruitment and selection process, please include this information in your application.
• UN Women has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UN Women, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to UN Women s policies and procedures and the standards of conduct expected of UN Women personnel and will therefore undergo rigorous reference and background checks. (Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.).
• Note: Applicants must ensure that all sections of the application form, including the sections on education and employment history, are completed. If all sections are not completed the application may be disqualified from the recruitment and selection process.

ทักษะ:

Payroll, Compliance, Finance, English

ประเภทงาน:

งานประจำ

• Manage HR all functions / end-to-end HR, including Recruitment, Performance Management, Compensation & Benefits, Payroll coordination, Employee Relations, Training & Development, and HR Operations.
• Act as a trusted HR advisor to Sales and Back Office managers on people-related matters.
• Handle manpower planning, workforce analysis, and organizational development initiatives.
• Drive employee engagement, retention, and culture initiatives.
• Ensure compliance with company policies, HR procedures, and labor laws.
• Coordinate with internal stakeholders such as Payroll, Finance, and Head Office HR.
• Bachelor s degree or higher in Human Resources, Business Administration, Psychology, or related fields.
• Minimum 3-5 years of hands-on experience in HR All Functions / End-to-End HR.
• Experience supporting Sales and Back Office teams.
• Strong knowledge in labor law, employee relations, and HR operations.
• Good communication, problem-solving, and stakeholder management skills.
• Proficient in Excel, HRIS, and LMS.
• English proficiency is an advantage.
• ติดต่อ.
• Khun Thanakarn (E-mail: [email protected]).
• บริษัทโฮม แอนด์ ออฟฟิศ ดิลิเวอรี่ จำกัด.
• อาคารแสงโสม แขวงจอมพล เขตจตุจักร กรุงเทพมหานคร 10900.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Legal, Automation, Microsoft Office, English

ประเภทงาน:

งานประจำ

• Maintain securities trade, cash, accrual transactions in fund services system.
• Monitor day-to-day account activities of assigned portfolios.
• Monitor dividend / interest entitlements for assigned portfolios.
• Reconcile securities position against custodian statements.
• Reconcile cash position against bank statements.
• Prepare portfolio valuation, and unit pricing report at intervals in accordance with client s requirements.
• Liaise with clients and fund managers for queries on transactions.
• Check all designated areas of operations with vigilance and care to ensure clients always receive the highest standard of quality services.
• Provide backup function within a team to ensure smooth operations.
• Assist immediate superiors as and when required.
• NAV Calculation process.
• To checking NAV announcement from client.
• To check and verify Payment instruction, Foreign Cash Flow.
• Transaction Release:Direct and take decisions on daily operational activities.
• Execute authenticated and approved client transactions on a day-to-day basis.
• Sign off transactional entries/Batch.
• Verify customer s signature for operate transaction.
• Sign off in Cash Activities Report and Valuation Report.
• Take responsibility for the proper control of safes and keys as laid down in the Group instruction circular.
• Ensure compliance within the team to Group and Regulatory requirement.
• To effectively manage the risks to protect clients and the Bank s interest.
• Perform periodic self-assessment on KCS, identify and report all exceptions on non-compliance.
• Ensure compliance with sanctions procedure guideline and Anti Money Laundering policy.
• The jobholder leads a dynamic, and multi-product team responsible for managing critical operational processes, controls and delivering a high-quality service to a diverse range of highly demanding clients. They are accountable for end-to-end delivery of Fiduciary and Fund Services operations for Thailand ensuring that we are aligned F2B where certain activities are managed in our hubs, we mitigate any operational, regulatory or client risks and enable the FSS businesses.
• The jobholder plays a role in the definition and implementation of transformation initiatives, service, and control standards in the country/market. The jobholder pulls out country and specific themes that need to be addressed across the region and/or globally. Whilst simultaneously ensuring best practice and Group standards are adhered to in the region. This requires a high degree of understanding of the differences and nuances between the inputs from markets and the resultant impact on the global operating model.
• The role requires extensive collaboration with regional and country functions such as our hub operational teams (where relevant), Front Office, Middle Offices, Sales, Client Management, Legal, Compliance, Risk and Product Management. To drive change in the local country teams when it comes to identifying opportunities for transformational projects but also in the managing of the day-to-day processes and controls and ensuring regional priorities are being worked on as part of our global agendas.
• The job holder carries out the end-to-end operational responsibilities in the country/market and works closely with the other fund operations Asia country leads, central hubbed teams, country FSS business head, Country FSS Product, regional and group risk heads. To ensure that the operational units perform optimally and can articulate a forward-looking view of business growth, emerging local trends, and regulations to develop a platform consistent with the Bank s and business strategic ambition.
• The jobholder is a member of the FSS Operations Thailand Leadership Team.
• Key Responsibilities StrategyContributes to the definition of best-practice global operating standards and operating environment within the Target Operating Model (TOM).
• Implements TOM and oversees its ongoing development in the country/market in addition to local market standards and approved client needs.
• Ensures compliance with all Group and Country policies, Code of Conduct, statutory regulations, and laws.
• Strong advocate of service consistency within and across regions. Actively takes steps to eliminate / minimise use of non-standard solutions.
• Identifies strategic service delivery issues relating to technology, process, human resource, and service quality and implements appropriate solutions.
• Ensures the operations teams are optimised and that resources are effectively managed to rapidly fill any service gaps identified.
• Participate in developing the strategic operations direction and roadmap for FSS, align with Business Strategy and investment appetite.
• Support Architecture changes in formulation of Best Practice and apply agreed methodologies in FSS and CIB.
• Deliver a robust control environment which mitigates the risk of loss and safeguards the Banks assets.
• Ensure the client experience is seamless based on efficient processing, timely resolution of client exceptions and is perceived as an enabler by the business to generate and retain client flows.
• Alignment of activities to support the wider FSS Operations utilities model for greater standardisation, process efficiency and cost reduction.
• BusinessOversees effective management of country budgets.
• Deliver Business Efficiency targets.
• Monitors client service standards to ensure high-quality operational and client support services are provided.
• Acts as escalation point for country level operational issues - identifies remedial solutions and oversees timely, efficient implementation when required.
• Works closely with all members of the end-to-end journeys to ensure operational platforms support client service level agreements and internal benchmarks as well as identifying opportunities for automation.
• Proactively works with their country teams and regional peers to ensure development of pool of knowledgeable, mobile operations staff.
• Champions the identification and implementation of operational best practice across markets within region and with other regions.
• Ensures compliance with all relevant local and global regulatory requirements and industry best practice.
• Drives continuous improvement culture to maximise cost and processing efficiency.
• Represents the Fiduciary and Fund Services operations function at operational forums, groups and conferences where needed.
• ProcessesAccountable for managing critical operational processes, controls and delivering a high-quality service to a diverse range of highly demanding clients.
• Accountable for end-to-end delivery of Fiduciary and Fund services operations for Thailand ensuring that we mitigate any operational, regulatory or client risks and enable the FSS businesses.
• Ensures an efficient and effective end to end product journey for local and international clients across both the onshore and central teams.
• Ensures Change Management processes are adhered to in country operations.
• Ensures that key business practices and service delivery processes are conducted in compliance with Group and country regulatory guidelines.
• Identifies operational risks and enhances control mechanisms, both for in-country processes and services hub bed offshore.
• Update regional management in a timely manner on notable operational developments and issues and drives the resolution of thematic client issues and process issues.
• Role models a strong, collaborative business relationship between the onshore and the hubbed centres that make up the end-to-end journey.
• Supports One Bank through strong connectivity with support and sales functions and related businesses such as Cash and Transaction Banking.
• People & TalentDevelops and embeds a high-performance culture; develops talent to ensure a high-quality succession pipeline; drives improvement in people engagement; and ensures the team is resourced and trained sufficiently.
• Leads through example and builds the appropriate culture and values. Sets appropriate tone and expectations from the Operations team and works in collaboration with risk and control partners.
• Ensures that holders of all critical functions in the journey are suitably skilled and qualified for their roles, with effective supervision in place to mitigate any risks.
• Periodically reviews team structure and supports opportunities staff development both within the country and into other markets where opportunities exist.
• Sets and monitors s and objectives for direct reports and provides objective feedback and rewards in line with their performance.
• Risk ManagementUnderstands the main risks facing the Group and identifies, assesses, monitors, controls and mitigates accordingly.
• Manages Operations Risk effectively, including identification, communication, and remediation of risks to the relevant forums.
• Accountability - no audit fails; full remediation/root cause analysis and execution for ops losses.
• GovernanceEmbed the Group s values and code of conduct in countries and hubs to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes, and regulations.
• Aligns the Operations agenda to global and regional business strategies, to global standards and the technology roadmap.
• Actively participates as required in Regional and / or Group committee or working group meetings.
• Works with regulators in an open and co-operative manner.
• Regulatory & Business ConductDisplay exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Thailand Fiduciary and Fund services operations teams to achieve the outcomes set out in the Bank s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Key stakeholdersFSS country management.
• FI RM and Credit.
• Sales.
• Product.
• Country COO.
• Operational Risk.
• Compliance.
• Risk.
• Qualifications 2-3 years experienced related to NAV / Fund Accounting.
• Skills and ExperienceAble to confirm NAV.
• Able to use Microsoft Office / Outlook.
• English in communicated level.
• Able to use the Multifonds(RFAS)system is a plus.
• About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
• Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.
• What we offer
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Business Development, Problem Solving, Quantitative Analysis, English

ประเภทงาน:

งานประจำ

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English and Thai is highly preferred (depends on the market assignment).
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

ประสบการณ์:

2 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• ResponsibilitiesUnder the direct supervision of the Chief of the Energy Connectivity Section, and overall supervision of the Director, Energy Division, the incumbent is required to perform the following functions: Performs, under minimal supervision, the full range of office management and administrative support functions; typically provides direct assistance to a senior officer or manager responsible for a major programme, such as a branch or division. Maintains liaison with the Executive Office and with senior officials in other units regarding on-going programmes and other admin ...
• Required Languages.
• Language
• Reading
• Writing
• Listening
• Speaking
• English UN Level II UN Level II UN Level II UN Level II Assessment Qualified applicants may be evaluated through a competency-based interview and/or other assessment methods. Special Notice This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. Applicants for GS and related positions may apply and be considered for locally recruited positions no matter where they are currently located (including the current serving staff members at other duty stations), provided they are locally available upon appointment. They must be authorized to work in the country regardless of where they live at the time of applying for the job opening. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. The appointment will be subject to annual renewal based on performance, funding availability, and continuation of function. The candidate selected will be granted a fixed-term appointment limited ( FTA-limited ) in accordance with section 2.2 (b) of administrative instruction ST/AI/2013/1 on the Administration of fixed-term appointments. United Nations Secretariat staff members who meet the definition of "internal candidate" in staff rule 4.10, who are selected for a position subject to FTA-limited will be reassigned to the position without a lien to their parent position. United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term sexual exploitation means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term sexual abuse means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term sexual harassment means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on Manuals in the Help tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date. No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS BANK ACCOUNTS.

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Legal, Teamwork, Research

ประเภทงาน:

งานประจำ

• You will connect challenges to people solutions, swiftly addressing risks and opportunities with strategic insight.
• You will offer thought leadership to influence business decisions and align people programmes with organisational values.
• You will support managers in performance management, rewards, retention, and talent development.
• You will engage external agencies to resolve disputes and ensure legal compliance.
• You will promote inclusion, teamwork, and high performance.
• Manage Employee Relations and Labour Law Compliance.
• You will serve as the HR subject matter expert to ensure HR practice compliance with laws and policies, liaising with government agencies as needed.
• You will research, recommend, and execute policy changes in connection with labour relations to support business needs, while managing business impact and labour relations risks.
• You will educate employees and managers on legal guidelines, investigate violations, and interpret policies to address queries.
• You will foster innovation, encouraging technology adoption across all levels, embracing and promoting the philosophy that every Grabber is a technologist.
• You will lead AI-driven HR programs to enhance efficiency and employee experience.
• You will use generative AI tools to analyse data, automate tasks, and improve decision-making.
• You will champion HR innovation, positioning Grab as a leader in AI integration, enhancing productivity while maintaining a human touch in People business partnering.
• You will guide workforce planning, align resources with goals, and address skill gaps through training.
• You will oversee talent deployment and anticipate future needs.
• You will leverage HR analytics to assess trends, organisational health, and demonstrate People metrics' value.
• What Essential Skills You Will Need.
• Embody the principles of Heart, Hunger, Honour, and Humility that define a Grabber.
• 10 or more years of experience, with at least 6 years in human resource business partnering in industries such as FinTech, hyper-growth companies, or banking and finance.
• Great at talking to others and building trust and credibility across all levels.
• Proficiency in using HRIS systems, Power BI, GSuite applications, and generative AI tools.
• Comfortable working alone or with a team, and able to handle change and uncertainty with ease.
• Familiarity with employment laws and regulations in the markets we operate in.
• Fluency and knowledge of the cultural landscape in Southeast Asia/Asian markets are advantageous.
• Leadership and strategic thinking skills, with experience leading digital transformation or AI adoption in HR processes.
• Additional Information
• Life at Grab.
• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave.
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours.
• What We Stand For at Grab.
• We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.