เงื่อนไขการค้นหา

ประสบการณ์:

2 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Valuation and Targeting: ensure effective targeting of high value customers.
• Sales Planning: achieve sales, activity and field promotion objectives.
• Promotion Cycle Management: ensure effective execution in alignment with the promotional strategy at territory level.
• Formulary Listing: ensure formulary listing success of company products.
• Customer Focused Selling: shape customer behaviors.
• Territory Management: maximize effectiveness and efficiency of call activities.
• Other Customer Contacts: capitalize on other customer contacts effectively to influence physicians perception and prescribing behavior.
• Field Visit Management: develop skills required for customer focused selling.
• Tracking and Responding To Results: achieve territory objectives and respond promptly to changes in the market.
• Talent Management: enhance personal skill development to deliver strategic and operational performance.
• WHAT YOU MUST HAVE.
• Bachelor s in Veterinary Science, Fishing Science, Animal Husbandry or related field.
• Preferable at least 2 years experience of Sales in Aquaculture Biological or Chemical, ethical channel.
• Be able to travel, country work, after hours and occasional weekend work.
• Emphasis on Customer Focus and Sales Planning.
• Understanding of pharmaceutical industry and local competitor information.
• Account Management, Account Management, Adaptability, Business Acumen, Communication, Customer Experience Management, Customer Management, Customer Value Management, Inbound Phone Sales, Industry Knowledge, Interpersonal Relationships, Lead Generation, Market Analysis, Marketing Strategies, Microsoft Office, Product Knowledge, Promotional Strategies, Promotion Development, Promotions Management, Sales Forecasting, Sales Goal Achievement, Sales Management, Sales Presentations, Sales Promotions, Sales Reporting {+ 5 more}
• Current Employees apply HERE.
• Current Contingent Workers apply HERE.
• Search Firm Representatives Please Read Carefully
• Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
• Regular
• Not Applicable
• 02/6/2026A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
• Requisition ID:R378714.

ทักษะ:

Sales, Social media, Microsoft Office, English

ประเภทงาน:

งานประจำ

• Provide consultation to clients regarding office spaces, seminar rooms, and related services.
• Conduct site tours for clients and follow up throughout the sales process until closing.
• Ensure customer satisfaction and maintain strong client relationships.
• Analyze and develop marketing strategies to enhance sales performance, including leveraging social media for promotion and sales opportunities.
• Coordinate with relevant departments to deliver seamless service to clients.
• Prepare sales reports and summaries.
• Monitor client needs and recommend service improvements.
• Perform other duties as assigned.
• Qualifications2-3 years of experience in sales, marketing, building management, seminar/event spaces, or hotel operations.
• Good English communication skills (speaking and reading).
• Basic knowledge of social media platforms such as Facebook, Instagram, and LINE OA to support sales and marketing activities.
• Strong interpersonal skills, a positive attitude, and professional appearance.
• Proficient in Microsoft Office.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Microsoft Office, Thai

ประเภทงาน:

งานประจำ

• ประชาสัมพันธ์ และนำเสนอโปรโมชั่นของบริษัทให้ลูกค้ารับทราบ.
• ประสานงานและสนับสนุนงานของฝ่ายขาย.
• บันทึกข้อมูลของลูกค้าลงในระบบจัดเก็บข้อมูลของบริษัท.
• ช่วยจัดเตรียมและสรุปข้อมูลตามความต้องการของลูกค้า รวมทั้งแนะนำผลิตภัณฑ์และการบริการที่เหมาะสม.
• ติดต่อประสานงานกับฝ่ายอื่นๆ ภายในบริษัทและบริษัทในเครือ เช่น ฝ่ายบัญชี ฝ่ายปฏิบัติการ เป็นต้น.
• เข้าร่วมกิจกรรมส่งเสริมการขายนอกสถานในกรุงเทพและปริมลทล (หรือต่างจังหวัดเป็นบางครั้ง).
• ไม่จำกัดเพศ อายุ 18 -38 ปี [เปิดรับเด็กจบใหม่].
• มีความซื่อสัตย์ ขยัน อดทนและรับผิดชอบงานให้ทันตามกรอบเวลาที่กำหนด.
• มีความมุ่งมั่นและใฝ่ศึกษาเรียนรู้ตลอดเวลา.
• มีมนุษยสัมพันธ์ที่ดี มีทักษะการสื่อสารและทักษะในการทำงานร่วมกับผู้อื่นได้.
• สามารถใช้งานโปรแกรมคอมพิวเตอร์พื้นฐานได้ดี เช่น Excel, Word, Web, Email.
• หากมีประสบการณ์ทำงานที่เกี่ยวข้องกับฝ่ายขายมาก่อนจะได้รับการพิจารณาเป็นพิเศษ.
• หากสามารถขับรถยนต์หรือรถมอเตอร์ไซค์ และมีใบอนุญาติขับขี่ สามารถเดินทางไปประสานงานนอกสถานที่ได้ (ถ้ามี) จะได้รับการพิจารณาเป็นพิเศษ.
• ผลตอบแทนและสวัสดิการ (Benefits).
• รายได้ตามตกลง(ไม่รวม โบนัสรายไตรมาส เบี้ยขยัน และเงินสนับสนุนพิเศษตามโครงการ) และ พิจารณาปรับตามผลงาน.
• สิทธิประกันสังคมและสิทธิประกันกลุ่มของบริษัท.
• โบนัสรายไตรมาสและโบนัสรายปี (ขึ้นอยู่กับผลงานของทีม).
• เบี้ยเลี้ยงและค่าเดินทางนอกสถานที่.

ทักษะ:

Sales, Negotiation, Compliance

ประเภทงาน:

งานประจำ

• Achieve and exceed assigned sales targets for ultrasound systems, probes, and accessories.
• Identify new business opportunities and develop strategic relationships with key healthcare stakeholders.
• Manage the full sales cycle from lead generation and product demonstrations to negotiation, closing, and post sales follow up.
• Prepare accurate sales forecasts, territory plans, and pipeline updates.
• Customer Relationship Management.
• Build and maintain strong relationships with clinicians, radiologists, sonographers, surgeons, and hospital administrators.
• Act as a trusted consultant, understanding customer clinical workflows and recommending appropriate ultrasound solutions.
• Resolve customer issues professionally in collaboration with service, application, and logistics teams.
• Product Demonstration & Clinical Support.
• Conduct compelling product presentations and live ultrasound demonstrations.
• Support clinical evaluations, tenders, and trials.
• Work closely with Application Specialists to ensure optimal product positioning.
• Compliance & Reporting.
• Ensure compliance with company policies, regulatory standards, and ethical business practices.
• Maintain accurate CRM records including customer interactions, opportunities, and contracts.
• Bachelor s degree in Business, Marketing, Biomedical Engineering, Radiologic Technology, or related field (preferred).
• 2-5 years of sales experience in medical devices, medical imaging, or healthcare technology.
• Proven track record of meeting or exceeding sales targets.
• Valid driver s license and own transportation preferred.

ทักษะ:

Sales, Instrument, Negotiation

ประเภทงาน:

งานประจำ

• Responsible for sales in Medical Devices division (Products: X-ray, Ultrasound)..
• Plan and arrange the customer visit report as well as to present new product s information to customer.
• Ensure fulfillment of sales and other objectives by means of implementation.
• Achieve target set out increase market share & sales, through acquisition and retention of customers.
• Build product propositions with existing customers and identify new business opportunities.
• Provide technical advisory to customer and be able to solve basic technical problems.
• Explore opportunity and get voice of market/customer for new product development.
• Establish and continuously improve product & market knowledge, so as to be more efficient.
• Propose improvement of and/or within internal & external processes to Product Manager as to increase efficiency and effectiveness of the organization.
• Bachelor s Degree in Radiology, Industrial Physics and Medical Instrument, Biomedical Engineering, Science or any related field.
• Having experience in Medical Devices (X-Ray Ultrasound CT, Surgical Instrument, Medical Simulation, Others).
• Good technical, Sales, Marketing and Negotiation skills.
• Team player, fast learner and result oriented.
• Able to work under pressure.
• Decision making & problem solving skills.
• Can do attitude, Service mind, Good interpersonal skill, & Idea initiatives.

ทักษะ:

Sales, Negotiation

ประเภทงาน:

งานประจำ

• Promote and sell digital printing solutions to customers.
• Provide technical consultation on digital printing machines, printing materials, and production processes to meet customer requirements.
• Analyze customer needs and propose suitable technical and commercial solutions.
• Prepare quotations, technical proposals, and related sales documentation.
• Coordinate with internal teams such as Sales, Technical, Production, and After-Sales Service to ensure smooth project execution.
• Follow up on sales progress, machine installation, and post-sales customer satisfaction.
• Develop new customers while maintaining strong relationships with existing clients.
• Monitor market trends, technologies, and innovations in digital printing.
• Prepare sales reports and progress updates as assigned.
• QualificationsBachelor s degree or higher in Business Administration, Marketing, Engineering, or related fields.
• Minimum 1-3 years of experience in technical sales or sales within the digital printing industry.
• Knowledge of digital printing, commercial printing, packaging printing, or industrial printing solutions will be an advantage.
• Strong presentation, communication, and negotiation skills.
• Ability to analyze customer requirements and provide professional technical solutions.
• Sales-driven mindset with strong customer service orientation.
• Willingness to travel and work at customer sites as required.

ประเภทงาน:

งานประจำ

• รับผิดชอบการนำเสนอและขยายตลาดผลิตภัณฑ์ซอฟต์แวร์ทางการแพทย์ เช่น ระบบ PACS (Picture Archiving and Communication System), AI for Radiology และระบบบริหารจัดการข้อมูลทางการแพทย์อื่นๆ ให้กับโรงพยาบาลรัฐ โรงพยาบาลเอกชน และคลินิกชั้นนำ โดยเน้นการขายเชิงที่ปรึกษา (Consultative Selling) เพื่อตอบโจทย์การทำงานของแพทย์และแผนก IT ของโรงพยาบาล.
• Key Responsibilities:1. ด้านการขายและการวางแผนกลยุทธ์ (Sales & Strategy).
• นำเสนอขายสินค้ากลุ่ม Medical Software (PACS, AI, RIS, etc.) ให้เป็นไปตามเป้าหมายที่บริษัทกำหนด.
• วางแผนการเข้าพบลูกค้า เจาะกลุ่มเป้าหมายทั้งกลุ่มแพทย์ (โดยเฉพาะรังสีแพทย์), ผู้บริหารโรงพยาบาล และฝ่าย IT.
• วิเคราะห์ความต้องการของลูกค้า (Pain Points) และนำเสนอโซลูชันที่เหมาะสมเพื่อเพิ่มประสิทธิภาพการทำงานในโรงพยาบาล.
• จัดทำใบเสนอราคา (Quotation) และเข้าร่วมกระบวนการจัดซื้อจัดจ้าง (E-bidding) หรือการประกวดราคาของโรงพยาบาลรัฐและเอกชน.
• ด้านเทคนิคและการนำเสนอ (Technical & Presentation).
• สามารถนำเสนอสินค้าเบื้องต้นให้กับแพทย์และผู้ใช้งาน เพื่อให้เห็นถึงประสิทธิภาพของ Software.
• ประสานงานกับทีม Application Specialist และทีม IT Support เพื่อติดตั้งและแก้ไขปัญหาทางเทคนิคเบื้องต้นให้ลูกค้า.
• อัปเดตความรู้เกี่ยวกับเทคโนโลยีทางการแพทย์ใหม่ๆ อยู่เสมอ.
• ด้านการบริหารความสัมพันธ์ (Customer Relationship).
• รักษาฐานลูกค้าเดิมและสร้างความสัมพันธ์ที่ดีกับลูกค้าใหม่ (Customer Retention & Acquisition).
• ติดตามผลหลังการขาย (After-sales service) เพื่อสร้างความพึงพอใจสูงสุด.
• ปริญญาตรี สาขาวิชารังสีเทคนิค (Radiologic Technology), วิศวกรรมชีวการแพทย์ (Biomedical Engineering), IT หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์งานขายเครื่องมือแพทย์หรือซอฟต์แวร์ทางการแพทย์ อย่างน้อย 1-3 ปี (ยินดีรับนักศึกษาจบใหม่).
• หากมีประสบการณ์ขายงานโครงการเข้าโรงพยาบาล (Project Sales) หรือมีความรู้เรื่อง Workflow ในแผนกรังสีวิทยา จะได้รับการพิจารณาเป็นพิเศษ.
• มีทักษะการเจรจาต่อรองและการนำเสนอ (Presentation Skill) ที่ดีเยี่ยม.
• ใช้งานคอมพิวเตอร์และโปรแกรม Microsoft Office.
• มีรถยนต์ส่วนตัวและใบอนุญาตขับขี่ สามารถเดินทางไปต่างจังหวัดได้.
• มีบุคลิกภาพดี มนุษยสัมพันธ์ดี และรักงานบริการ.
• มีความเข้าใจระบบ DICOM หรือ Workflow ของโรงพยาบาล.
• เคยใช้งานหรือขายระบบ PACS / LIS / RIS มาก่อน.
• มีความรู้ความเข้าใจเกี่ยวกับ Medical IT Solution.

ทักษะ:

Sales, Contracts, Industry trends

ประเภทงาน:

งานประจำ

• Actively identify and pursue new business opportunities within the digital printing sector.
• Provide technical guidance and support to customers, helping them select the most suitable digital printing solutions for their needs.
• Deliver product demonstrations and presentations to potential clients.
• Negotiate contracts and close sales deals while ensuring customer satisfaction.
• Collaborate with the marketing team to develop sales and promotional strategies.
• Stay up-to-date with industry trends, new technologies and competitors' offerings.
• Maintain accurate records of sales activities and customer interactions.
• Bachelor s degree in any field.
• At least 2 years of experience in sales or a related field.
• Proven sales experience in the digital printing or a related industry.
• Strong technical knowledge of digital printing equipment, software and processes.
• Excellent communication and interpersonal skills to engage effectively with customers.
• Problem-solving abilities and a customer-centric approach.
• Strong interpersonal skills with the ability to build and maintain client relationships.
• Ability to work independently and as part of a team.
• Flexible and able to adapt to changes and assigned tasks.
• Willingness to travel domestically and occasionally work upcountry.
• Must possess a valid driver s license and be able to use a personal car for work.

ทักษะ:

Sales, Microsoft Office, English

ประเภทงาน:

งานประจำ

• Develop and maintain strong relationships with key customers, understanding their unique needs and requirements.
• Provide technical expertise and guidance on the selection and application of our specialized food ingredients.
• Obtain reliable market information to participate in establishing and preparing solid business plan(s) and budgets.
• Collaborate with the R&D team to identify new product opportunities and drive innovation.
• Participate in industry events, trade shows and networking activities to stay abreast of market trends and competitor activities.
• Contribute to the development of marketing strategies and promotional materials.
• Prepare and deliver comprehensive sales presentations and proposals to prospective clients.
• Achieve and exceed individual and team sales targets.
• To propose improvement of and/ or within the internal & external processes to the Sales Manager, so as to increase efficiency and effectiveness of the organization.
• What we're looking for.
• Bachelor's degree in food science, food technology or related field.
• 4+ years of experience in technical sales or account management within the food ingredients or food manufacturing industry.
• Thorough understanding of food technology, food ingredients business.
• Demonstrated success in building long-term relationships with customers and securing new business.
• Excellent communication and presentation skills, with the ability to translate technical information into commercial value.
• Strong problem-solving and analytical skills to identify and address customer challenges.
• Proficiency in Microsoft Office suite and customer relationship management (CRM) software.
• Willingness to travel within the region to visit customers and attend industry events.
• Good command of English communication skills (both spoken and written).

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Good Communication Skills, High Responsibilities, Ability to travel upcountry, Sales, Chemical Engineering, Thai, English

ประเภทงาน:

งานประจำ

• Visiting medium to large scale customers on a regular basis in assigned areas or routes acrosss Bangkok & Thailand.
• Presenting the company's products & services to all positions in the client's company from housekeeping manager to purchase & hotel/restaurant manager.
• Training the customer's team to be profficient & confident in our product usage across their organization.
• Helping acquiring new customers and maintaining relationships with existing ones to capture maximum market share along with the account executives.
• Collecting customer requirements & market data & regularly reporting to the Sales Manager.
• Fluent in Thai & profficient in English.
• Knowledge in chemistry or experience in the cleaning industry.
• Great communication skills.
• Detail-oriented, logical thinker & self-motivated.
• Is This Job for You.
• This job is for someone who is interested in both chemistry & technical sales.
• This job is for someone who is passionate about the hospitality & F&B supply chain.
• Cleanfirm Co., Ltd. is a part of Rapos Group, which is a family-owned enterprise established in 1988 in Thailand. Our group is engaged in the textiles, chemicals & hospitality industries with multiple business units under the three.
• In chemicals, Cleanfirm Co., Ltd. (www.cleanfirm.co.th) is engaged in the business of cleaning supplies distribution for hotels, restaurants & commercial spaces.
• In textiles, Rapos (Thailand) Co., Ltd. (www.rapos.com) & associated companies is the leading supplier of manufacturing raw material for garment factories.
• In hospitality, our portfolio consists of 4 hotels & 500 rooms, specializing in the luxury boutique segment, as well as a number of renowned upscale F&B outlets.
• If this job sounds like you, we look forward to seeing your application!.

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Manages pre-sale and/or post-sale technical support activities including assessment of how company products meet customer needs and the preparation of product specifications for development and installation of customized applications/solutions. Establishes and maintains lines of communication with design engineering on issues such as considerations for product reliability. Works with marketing and product managers to define new products and may provide insight from the field back to these groups. Selects, develops, and evaluates personnel to ensure the efficient operation of the fu ...
• Established and productive professional individual contributor. Works independently with general supervision. Problems faced are difficult and may be complex. May influence others within the job area through explanation of facts, policies and practices.Works on moderate to complex projects. Uses company standard policies and procedures to resolve a variety of issues.Exercises judgment within defined procedures and practices to determine appropriate action. Receives moderate level of guidance. Work is reviewed for soundness of judgment and overall accuracy.General proficiency with various tools, systems, and procedures required to accomplish the job. May need to consult with Senior/Specialist staff members on some technical issues.
• A four-year college degree (or additional experience in a related field) and 3 years functional experience including a minimum 1 year position specific experience.

ประสบการณ์:

1 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Identified selling possibilities and evaluated customer needs.
• Actively seek out new sales opportunities through cold calling, visiting, networking and social.
• media.Set up meetings with potential clients and listen to their wishes and concerns.
• Prepared and delivered appropriate presentations on products and services.
• Created frequent reviews and reports with sales and financial data. Also, make a weekly plan.
• and report of customer visiting must be needed.Participated on behalf of the company in exhibitions or conferences.
• Negotiated/close deals and handle complaints or objections.
• Collaborated with team members to achieve better results.
• Gather feedback from customers or prospects and share with internal teams.
• Followed and monitored the goods delivery meet with customer agreement and on due.
• Performed miscellaneous duties, which are work-related, as assigned.
• Qualifications and SkillsBachelor s degree or higher in Science or Engineering or related in field of chemistry, material,.
• food science, biotechnology and related, except, computer, mathematics and statistic.At least 1-3 years of relevant experience in sales of laboratory analytical equipment, distribution.
• partnership management, and other customer facing commercial rolesExperience in dealing with government, private customer, KOLs and projects.
• Driving your own car with driver's license.
• Ability to travel as needed.
• Self-motivated with a results-driven approach.
• Requisition Number: 173465 Job Function: Sales

ทักษะ:

Sales

ประเภทงาน:

งานประจำ

• Ensure smooth communication and collaboration between Partners, Relationship Managers (RMs), and other departments within the company.
• Manage communication with insurance companies to prepare quotes and create Placing slip/ Quotation slip in the BOSS system as authorized.
• Complete end-to-end sheet processes when necessary, ensuring accuracy and completeness of data.
• Ensure the accuracy of insurance premiums and upload proof of payments as needed.
• Track and follow up on policy renewals to ensure they are completed on time.
• Collaborate closely with partners to identify and resolve any issues or challenges they encounter.
• Follow up on unpaid premiums, escalating unresolved cases to the Relationship Manager when necessary.
• Summarize and prepare weekly and monthly sales reports, including key metrics and performance insights, for internal review and decision-making.
• Support the sales and relationship management teams with administrative tasks as needed to ensure efficiency and smooth operations.

ทักษะ:

Finance, Risk Management, Negotiation, English

ประเภทงาน:

งานประจำ

• The leadership and proactive management of multiple Client Management teams and deliver the highest quality client service for the FI or Corporate segment and across the client tiers.
• Ensure effective and timely escalation of issues / roadblocks to Frontline and act as the main point of escalation between Client Management and Frontline.
• Ensuring uniform approach towards the implementation of Client Management model in the country with a focus on service differentiation based on client tiering and value ...
• Ensure the teams are proactively managing the relationship health of the accounts they are responsible for and delivering the highest quality client service.
• Ensure alignment between CCIB business and Client Management with regular engagement regarding business priorities, issues, and address any gaps.
• Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.
• Strategy.
• Targeted ImprovementsEnsure uniform approach towards the implementation of Client Management model in the country with a focus on service differentiation based on client tiering and value. Ensure that the model is scalable, best-in-class, client-focused and fit for purpose of client delight.
• Engage a wide range of internal stakeholders for discussion in order to streamline processes and implement changes.
• Act as a service partner, work together with RMs, Product Sales, Operations and other key internal stakeholders to solve client issues and identify opportunities to improve overall service for the clients.
• Automation and StreamliningMonitor the efficiency, effectiveness and quality of the operations from time to time and provide corresponding actions for improvement with respect to the changing business or customer needs.
• Accelerate the shift to digital and ensure the digital value proposition is aligned with clients needs and preferences.
• Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.
• Drive adoption by the team, of the latest tools and techniques to improve performance.
• Adherence to changes in line with the Client Management destination model and DOIs.
• Business.
• Fully understand the CCIB business strategy and leadership expectations and ensure Client Management activities within the team are effectively managed in accordance with the Bank s strategic focus.
• Ensure alignment between CCIB business and Client Management with regular engagement regarding business priorities, issues, and address any gaps.
• Responsible for the leadership and proactive management of multiple Client Management teams and deliver the highest quality client service for the FI or Corporate segment and across the client tiers.
• Liaise with business units, local/group product, other supporting operations and external business partners when necessary to capture business opportunities in a timely and effective way.
• Support various stakeholders on regulatory and audit requests.
• Act as departmental coordinator for outsourcing matters. This requires detailed understanding of outsourcing policy, procedure and regulation.
• Maintain good working relationships with the various Business Units, Finance, Risk, Technology and Operations community.
• Undertake ad-hoc duties and when delegated by Country Client Management Head.
• Identify process improvement opportunities and work closely with management to implement the change.
• Processes
• GeneralEnsure the teams are proactively managing the relationship health of the accounts they are responsible for and delivering the highest quality client service.
• Deliver quality, risk management, efficiency and effectiveness as per agreed standards & metrics.
• Drive relevant targets across team. Ensure that the team works collaboratively to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, and within agreed service level agreements including turnaround times, productivity, and quality.
• Ensure work performed by team is error free with no operating losses and adheres to first-time-right principles. Contribute to the teams BAU productivity at the highest standards, ensuring minimal rework across the team within all processes managed.
• Ensure effective and timely escalation of issues / roadblocks to Frontline and act as the main point of escalation between Client Management and Frontline.
• Manage document inventory, ensuring processes are in place and consistently adhered to by the team in line with global documentation standards and to enable retrieval of documentation in a timely manner.
• Drive robust operating rhythm across team, ensuring allocation of resources against simple vs. complex and critical activities delivers best outcomes for clients and the Bank. Proactively plan team capacity by forecasting volumes and measuring cycle times.
• Identify process and service improvement opportunities and work closely with management to implement changes, facilitate transfer of best practices.
• Drive implementation of change initiatives.
• Ensure that appropriate internal resources, systems, procedures, and controls are in place and are operating effectively.
• Resolve escalations from team, including follow-up with clients, ensuring the once to client rule is adhered to as much as possible.
• Appropriately challenge stakeholders in the value chain where necessary, facilitating resolution of complex cases and where blockages exist that impact execution.
• Ensure, lead, and monitor both strict adherence to regulatory requirements, and efficient preparation for Audit reviews.
• Responsible for appropriate and timely escalation, especially significant risk issues, to any governance committees or to other stakeholders in senior management, risk, or control functions as appropriate.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
• Ensure roles & responsibilities and service levels are clearly defined in the Service Level Agreements (SLA) between Client Management and Business or other Functions.
• Share and replicate best practices with other Country Client Management Teams.
• Drive improved ways of working across coverage, product and functional partners, leveraging relevant meetings/forums to achieve stronger cross-functional collaboration.
• Client Relationship ManagementDemonstrate strong knowledge of client needs for the assigned client portfolio and able to engage clients effectively.
• Build trust and strong account management support to clients including but not limited to loan drawdowns, overseeing the resolution of client related complaints, issues and escalations.
• Provide sound advice to clients on associated documentation requirements (e.g. credit documentation, account monitoring activities etc.).
• Client Due Diligence (CDD) and Regulatory Onboarding (e.g. FATCA, CRS)Demonstrate thorough understanding of the Group s Client Due Diligence (CDD) policies and procedures, various systems, and how it correlates with business needs. Provide input and insight into relevant policy & project discussions as required.
• Ensure that applicable CDD standards are adhered to by team and all policy/ process/ procedure gaps are highlighted and resolved with relevant stakeholders and senior management on a timely basis.
• Ensure all staff are adequately trained on policies & procedures. Ensure only staff accredited to handle CDD (including relevant Correspondent Banking accreditations) are granted access to the system and execute CDD activities.
• Drive network onboarding processes.
• Credit DocumentationProvide inputs into the Credit Issues Committee (CIC) pack, working closely with the Enablement team to ensure outcomes and relevant actions are completed within timelines.
• Manage the end-to end documentation negotiation process including passporting of documents in the network subject to all approvals being in place as negotiated with Legal/Product and Business.
• Engage and coordinate with Legal & Compliance, Credit, and Clients on standard documentation requirements such as standard terms, country supplements, banking facility letter, master credit terms, supplementary letters etc.
• Ensure document deficiencies are minimised and are rectified in a timely manner.
• Account OpeningAdhere to policies including escalation and compliance requirements, and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations.
• Document Archival (hard and soft copies).
• Account Management & Portfolio QualityManage flow maintenance activities on client portfolio as assigned.
• Ensure excesses/past dues are regularized on time and cash/cheques are released on time. Any exceptions to be highlighted to the RM and CA.
• Act as escalation point for Unsettled (FX) Past Due Trades reports & Failed trades reports, working closely with Operations where relevant.
• Attend ASTAR Review meetings as appropriate and participate in relevant business meetings, forums or committees as required.
• People & Talent.
• Provide effective orientation /guidance to new joiners on the bank s policies/procedures/processes to Ensure staff are adequately trained to support both existing and any new requirements.
• Provide/ secure / enable access to relevant role-specific and general training to the team.
• Manage talent and hiring across Client Management, ensuring high performance team and bench strength. Own the development of the individuals within the team, using performance management and staff development to provide a deep pool of talent and opportunities for individual growth.
• Conduct regular 1-1s to review individual KPIs and provide feedback on an ongoing basis.
• Collaborate with members of the team and plan individual training to be completed over the P3 cycle, to achieve required competencies.
• Enable team to function optimally, providing guidance and coaching to members. Drive and encourage cross-training and mentorship, facilitating interchange of best practices amongst team members and across teams.
• Manage and control overall attrition at acceptable level. Attrition of top performers to be managed. Minimize key man risks within team.
• Develop succession plan for self and for all critical resources in the team.
• Risk Management.
• Demonstrate high level of preparedness by self and team for any Audit and ensure NIL audit failures/ NIL adverse audits grading in reviews.
• Understand the risk and control environment in their area of responsibility and drive rectification as required. Develop awareness of changes in the policy and regulatory environment, predict challenges and identify initiative opportunities to manage change implementation at the right time.
• Ensure that Risk Management matters that are brought to the job holder s attention are subject to direct remedial action and/or ensure adequate reporting to the relevant superiors and/or Risk Committees.
• Proactively manage risks and establish/monitor controls to improve the overall state of the risk management and operating framework and across team.
• Provide crisis management support on behalf of Country Client Management Head for ad hoc control and procedural issues.
• Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations.
• Governance.
• Effective management of Client Management teams to provide support for the business.
• Ensure CST scores are maintained within thresholds. Ensure rework is closely monitored and controlled. Conduct monthly rework forums to discuss repeat themes and arrive at corrective actions involving Client Management. Ensure NIL observations in Control Assurance (CA) review.
• Ensure robust performance management in place using relevant Productivity / Performance MIS. Monthly, quarterly and annual review discussions to be completed by stipulated timelines.
• Ensure that appropriate internal resources, systems, procedures, and controls are in place and are operating effectively and timely reporting/escalation of significant risk issues to senior management.
• Ensure there are appropriate frameworks in place to guarantee that Client Management team functions within the Group s risk appetite and relevant risks are appropriately managed in conjunction with management, direct reports, and other stakeholders.
• Ensure, lead, and monitor both strict adherence to regulatory requirements, and also efficient preparation for Audit reviews.
• Fulfil supervisory responsibilities in line with supervisory principles.
• Maintain oversight on quality & timeliness of Service Review Meetings (SRM) to be held every month between business Teams & Hub or Country CETs.
• Manage in country or other remediation s as required to ensure gaps in capability, process or data/docs are brought up to a best-in-class standard over time.
• Utilize metrics and the agreed service standards to drive decisions and improve operational service excellence.
• Regulatory & Business Conduct.
• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead the Client Management Team to achieve the outcomes set out in the Bank s Conduct Principles: Financial Crime Compliance; The Right Environment.
• Key stakeholders.
• InternalCountry Client Management Head.
• Client Management teams, including in-country CET.
• Client Management Enablement.
• GBS Hub teams.
• Account Opening Teams.
• Front Office RMs.
• Product Partners.
• Client Lifecycle Design Management Teams.
• Legal team; in-countries, Region and Group.
• Credit & Risk teams; in-countries, Region and Group.
• Lending Documentation Unit.
• Commodities Transaction Management Unit.
• Regional CDD Risk Managers.
• Operational Risk.
• Credit Documentation CoE.
• CFCC.
• Other Responsibilities
• Embed Here for good and Group s brand and values in the Client Management Team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats).
• Skills and ExperienceAbility / experience managing individuals or teams.
• Ability to build strong relationships with diverse stakeholders, work collaboratively with them to deliver exceptional client service & experience while balancing robust operational management.
• Ability to directly influence stakeholders across value chain to secure resources and buy-in required to deliver operational and client service targets.
• Ability to understand and derive insights & improvement opportunities from MIS and performance data.
• Strong drive to deliver.
• Ability to positively engage and build rapport with clients.
• Has a clear understanding of the client needs being serviced; able to articulate and align team to them.
• Knowledge and experience in relevant processes managed by Client Management.
• Sound knowledge of local regulations (CDD, credit and lending, risk management).
• Superior writing and presentation skills in English.
• Risk & AML certified as stipulated by Bank policy (role based).
• Role Specific Technical CompetenciesManage Conduct.
• Manage Risk.
• Manage People.
• Operational.
• Process Management.
• Data Conversion and Reporting.
• About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
• Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.
• What we offer
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Compliance, Finance, Excel, English

ประเภทงาน:

งานประจำ

• Summary: The Execution Team Manager is responsible for end-to-end orchestration of service delivery and project execution across multiple customer engagements. This role ensures plans are translated into action, timelines are met, risks are mitigated, and quality standards are upheld while managing a team of coordinators/engineers to consistently deliver on commercial and operational commitments.
• Responsibilities: 1) Planning & Orchestration Translate scope and commercial commitments into executable work plans (Schedules, resource plans).
• Coordinate cross-functional stakeholders (Sales, Tender, Engineering, Field Services, Vendors) to align dependencies and deliverables.
• Run daily/weekly execution cadences and maintain an accurate activity tracker.
• 2) Delivery Management Own execution timelines, milestones, and critical paths across concurrent engagements.
• Track progress against plan; proactively escalate and resolve bottlenecks (resourcing, materials, approvals).
• Ensure standardized delivery playbooks, checklists, and SIOPs are used and continuously improved.
• 3) Quality, Risk & Compliance Implement quality gates, acceptance criteria, and change controls.
• Maintain risk registers and mitigation plans; ensure incident post-mortems and lessons learned are captured.
• Uphold compliance with safety, regulatory, and contractual obligations (incl. customer SLAs and local regulations).
• 4) Financial & Commercial Control Monitor execution budgets, burn rates, and margin; support change orders and variation claims.
• Validate timesheets, materials, and vendor invoices; ensure accurate cost capture and forecasting.
• Partner with finance on accruals, revenue recognition readiness, and month-end close inputs.
• 5) People Leadership Lead, coach, and develop an execution team.
• Set clear goals and KPIs; conduct regular performance check-ins and skills development plans.
• Build a culture of accountability, safety, and continuous improvement.
• 6) Stakeholder Communication Provide clear status reporting to internal leaders and customers.
• Facilitate readiness reviews, go/no-go gates, and customer acceptance.
• Manage escalations with urgency and transparency; maintain strong customer relationships.
• Who will you report to? Services Operations Director.
• What qualifications will make you successful for this role? Bachelor s degree in Engineering, Operations Management, Business, or related field (Master s preferred).
• 7-10 years of experience in service delivery, operations, or project execution; at least 3 years in people management.
• Proven track record executing multi-site or multi-customer engagements in a fast-paced environment.
• Solid knowledge of project execution methodologies (e.g., PMP/PMI, Lean, Agile/Kanban experience an advantage).
• Strong data literacy: proficiency with Excel/Sheets, project tools (MS Project, Smartsheet), dashboards (Power BI/Tableau).
• Excellent communication Thai and English capable of driving alignment across technical and commercial stakeholders.
• Core Competencies Execution Excellence: Converts plans into results; anticipates risks; drives disciplined follow-through.
• Operational: Uses SIOPs, metrics, and root-cause analysis to improve throughput and quality.
• Leadership & Coaching: Builds high-performing teams; sets clear expectations; develops talent.
• Customer Orientation: Balances speed and quality; manages expectations; ensures outcomes meet commitments.
• Problem Solving: Data-driven, structured thinker; comfortable with ambiguity and complex constraints.
• Stakeholder Management: Aligns diverse teams; resolves conflicts; communicates crisply and credibly.
• Key Performance Indicators (KPIs) On-Time Delivery (OTD): % milestones achieved as planned.
• Schedule Adherence / Cycle Time: Variance to baseline schedule; average execution lead time.
• Cost Performance & Margin: Variance to budget; contribution margin per engagement.
• Quality & Rework Rate: Defect density, first-time-right %, number of post-acceptance issues.
• Customer Satisfaction (CSAT/NPS): Survey scores and qualitative feedback.
• Change Control Effectiveness: % approved change requests captured vs. scope creep.
• Team Engagement & Retention: eNPS, attrition rate, skill uplift metrics.
• Safety/Compliance: TRIR (where applicable), audit findings, corrective actions closed.
• Tools & Systems MS Project or Smartsheet; Jira/ServiceNow (or similar).
• Power BI/Tableau for dashboards.
• Microsoft 365 (Teams, SharePoint, Planner).
• ERP/Finance tools for cost tracking and accruals.
• Travel Up to 30% (customer sites, vendor facilities, regional coordination)
• Advantages & Nice-to-Have Industry experience (e.g., telecom, ICT, industrial services, field operations).
• Vendor and subcontractor management exposure.
• Certifications: PMP, Lean Six Sigma Green Belt, Agile/Kanban, ITIL (as relevant).
• Let us learn about you! Apply today.
• Looking to make an IMPACT with your career?.
• When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
• IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
• We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
• Become an IMPACT Maker with Schneider Electric - apply today!.
• 36 billion global revenue
• 13% organic growth
• 150 000+ employees in 100+ countries
• 1 on the Global 100 World s most sustainable corporations.
• You must submit an online application to be considered for any position with us. This position will be posted until filled.
• Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
• Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.