เงื่อนไขการค้นหา

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Manage, mentor and motivate a team of customer service representatives.
• Monitor and evaluate team and individual performance, providing feedback and coaching to drive continuous improvement.
• Coordinate workflow and assign tasks to ensure efficient and effective service delivery.
• Resolve complex customer inquiries and escalations as needed.
• Identify training needs and work with the team to develop their skills.
• Collaborate with other departments to ensure a seamless customer experience.
• Maintain accurate records and generate performance reports.
• What we're looking for.
• Minimum 2 years' experience in a customer service leadership role, preferably in the call centre or financial services industry.
• Excellent communication and interpersonal skills, with the ability to effectively lead and motivate a team.
• Strong problem-solving and decision-making abilities, with a focus on providing exceptional customer service.
• Proficient in English, both written and verbal.
• Ability to work in a fast-paced, target-driven environment.
• Exceptional organisational and time management skills..
• What we offer
• Comprehensive health and life insurance coverage.
• Generous annual leave and public holiday entitlements.
• Opportunities for professional development and career advancement.
• Discounts on a variety of products and services.
• A friendly and inclusive company culture.
• If you're ready to take the next step in your career and join a dynamic and customer-focused organisation, we encourage you to apply now.

ประเภทงาน:

งานประจำ

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
• Drive the function through strategic initiation, execution, monitoring, measurement, and adjustment to align with company direction.
• Managing the day-to-day activities of the team, empowering and coaching team members to uplift productivity whilst a healthy workload maintained.
• Focusing on the proper SOP mechanics initiation and implementing appropriate incubation strategy to uplift core competency of each seller's tier i.e., GMV, ADO, Operation excellence, etc.
• Bachelor's Degree or above.
• 5 years of experience in incubation, account management or new business unit setup us a plus.
• 2 years+ of team management experience.
• Strong understanding of platform mechanics, policy, social media, e-commerce, live streaming, digital trends landscape, and comfortable working in a fast-paced and dynamic environment.
• Proficient in English and Thai.
• Ownership, hands-on, adaptive, detail-oriented, and aim for the highest standard.
• Experienced in new business unit setting, SOP development, execution, and measurement.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประเภทงาน:

งานประจำ

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• About Trust & Safety.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• The AI Data Service and Operations - Safety team is responsible for the operation of security model training, and iteration under TikTok and other International products, to ensure product security and create a good atmosphere for content creation and community interaction. You will have the opportunity to join the fast-growing space of AI and contribute to the development of cutting-edge products.
• It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
• This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• Grow the Safety team and oversee their day-to-day management.
• Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality.
• Strengthen the team's understanding of labeling policies and the target of labeling.
• Responsible for localizing working processes and strategies, manage the labeling projects with the Safety Specialists and provide the labeling results in line with expectations.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence and fake news.
• Bachelor's Degree or equivalent education background.
• 1 year of experience working as People Manager/Team Lead.
• 3 years of experience working on content quality or safety in a major tech or media company.
• Good command of online safety, privacy, and expression issues.
• Fluency in English and Thai is required. English will be utilized as the primary language for work, while Thai will be used for market-specific communications.
• Advanced Degree or equivalent education background.
• Team player and ability to collaborate with different teams.
• Attention to detail and ability to work independently.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Social media, English

ประเภทงาน:

งานประจำ

• Lead the vendor operations team to help drive primary business objectives;.
• Lead generation efforts;.
• Identify potential leads & path to successfully acquire and incubate creators.
• Pre-screen eligible content & social creators based on pre-assigned criteria.
• Source eligible creators' contact via potential online social media channels.
• Creator outreach efforts;.
• Conducted outreach to creator channels to motivate creators to adopt TikTok Shop affiliate model.
• Ensured seamless graduation to the incubation team in order to nurture creators' growth.
• Manage end-to-end acquisition and pre-incubation processes in a scalable manner.
• Collaborate effectively with multiple stakeholders (i.e. creator manager team) to ensure seamless creator graduation & incubation processes.
• Drive operational process improvement to enable team efficiency.
• Develop budget needs proposal to ensure acquisition & pre-incubation goals are met.
• Minimum Bachelor's Degree or above.
• English proficiency and Thai language proficiency.
• Experienced in scaled vendor team management (including operations, performance management etc).
• Experienced in employee management.
• Good communication and familiar with creator industry.

ทักษะ:

Finance, Project Management, Compliance, English

ประเภทงาน:

งานประจำ

• Manage process migration/transition of finance process from the business side to Accenture.
• Work with project management and service delivery team on the completion of knowledge transfer and DTPs for all processes.
• Lead the month-end, quarter-end, and year-end close processes for Thailand entities, ensuring accuracy and timeliness.
• Prepare and review financial statements in accordance with US GAAP, Thai Financial Reporting Standards (TFRS) and corporate IFRS policies.
• Act as the primary finance contact for Thai-speaking stakeholders, including external auditors, tax authorities, and internal teams.
• Ensure full compliance with local statutory requirements, tax filings, and regulatory obligations.
• Assist in requirement from FP&A, Tax, Treasury, and other finance teams to support business operations and strategic initiatives.
• Oversee general ledger, reconciliations, accruals, and journal entries.
• Support and guide a team of accountants or finance analysts (if applicable).
• Identify process improvement opportunities and lead implementation of best practices across finance operations.
• Translate or review financial communications, reports, and documentation in Thai as needed.
• Oversee the end-to-end migration of finance processes from the business to Accenture.
• Collaborate with the project management and service delivery teams to ensure successful completion of knowledge transfer and documentation of detailed process procedures (DTPs) for all transitioned activities.
• Provide regular one-on-one coaching sessions to help team members set and achieve personal and professional goals.
• Conduct performance reviews with a coaching approach, focusing on feedback and forward-looking development.
• Address underperformance constructively through coaching techniques, encouraging self-reflection and ownership.
• Bachelor's degree in Accounting, Finance, or a related field; CPA or equivalent certification preferred.
• 5+ years of relevant experience in controllership, accounting, or financial reporting.
• Strong knowledge of Thai GAAP/TFRS and IFRS.
• Fluent in Thai and English (both written and spoken) - required.
• Experience in multinational or shared service environments is a plus.
• Strong leadership, analytical, and communication skills.
• Proficient in ERP systems (e.g., SAP, Oracle) and Microsoft Excel.

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• Coordinates the execution of the IT strategy ensuring alignment to the overall business strategy.
• Ensures that network equipment, hardware and software, services meet the business requirement.
• Participates in the strategic technology planning of the organization ensuring that strategic and high impact technologies are utilized to ensure its competitive positioning.
• Assists with the identification of emerging information technologies to be assimilated, integrated and introduced within the infrastructure and ensure that the company stays current and competitive in terms of infrastructure and services.
• Coordinates the development, design and implementation of new applications and changes to existing systems and software packages.
• Maintains applications and systems and the acquisition, installation and maintenance of the local area network hardware and/or software.
• Implements and maintains technology policies, standards and procedures manual and the related technology checklists and provide written technology policy guidance to direct reports.
• Manage the continual functioning of mission critical operations and assists with the planning, organizing, directing, controlling and evaluation of the operations of the information systems.
• Develops the skills to manage and lead a team of junior IT team members, fostering a collaborative and innovative team cultures focused on operational excellence.
• Demonstrates high accuracy and thoroughness.
• Good written and verbal communication skills.
• Developing ability to operationally lead and manage a team of IT specialists/experts.
• Has client engagement skills coupled with the developing ability to conduct presentations to both technical and non-technical stakeholders.
• Proactive in approach with have high levels of motivation, being a self-starter with excellent planning and organizing skills.
• Methodical and analytical with some knowledge of project management principles.
• Exhibits sound and accurate judgement and logical reasoning, demonstrating a positive and proactive attitude.
• Working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems.
• Displays understanding of network architecture and client/server technology.
• Bachelor's degree or equivalent in Information Technology, Computer Science, Information Systems, or a related field.
• Relevant certifications such as ITIL, Service Management, Scaled Agile are beneficial.
• Moderate level of experience working in IT operations, preferably within a global IT services organization.
• Entry level of experience leading and managing an IT team.
• Moderate level of experience working as part of an Agile team, using Agile principles and methods.
• Moderate level of business experience (particularly experience gained within the fields of project management, technical support, systems programming or computer operations) would be beneficial.
• On-site Working About NTT DATA
• NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

ทักษะ:

Compliance, Risk Management

ประเภทงาน:

งานประจำ

• กำกับการปฏิบัติงานตามกฎหมายว่าด้วยการคุ้มครองข้อมูลส่วนบุคคล (PDPA) หรืองานอื่นที่เกี่ยวข้อง เพื่อไม่ให้เกิดข้อพิพาท ประเด็นทางกฎหมาย.
• วางแผนงานด้านกำกับดูแล ควบคุมดูแลทีมงาน และดำเนินการเพื่อให้บริษัทปฏิบัติตามกฎหมายและกฎระเบียบข้อบังคับที่เกี่ยวข้องกับธุรกิจของบริษัท.
• รวบรวม ศึกษา และวิเคราะห์กฎหมาย กฎระเบียบข้อบังคับ ประกาศ คำสั่งต่างๆ ที่มีผลกระทบต่อบริษัท เช่น เกณฑ์ ธปท. ปปง. ETDA PDPA เป็นต้น และดำเนินการเพื่อให้มั่นใจว่าบริษัทดำเนินธุรกิจได้อย่างถูกต้อง.
• จัดทำและทบทวนนโยบาย คู่มือ แนวปฏิบัติ วิธีปฏิบัติ ให้สอดคล้องกับกฎหมายและกฎระเบียบที่เกี่ยวข้อง รวมถึงจัดให้มีเครื่องมือในการกำกับดูแลฯ เพื่อยกระดับการปฏิบัติงานให้มีประสิทธิภาพและประสิทธิผล.
• สื่อสาร ฝึกอบรม หรือสร้างความเข้าใจให้กับพนักงานหรือหน่วยงานต่างๆ ให้สามารถปฏิบัติงานได้อย่างถูกต้องเหมาะสม.
• กำกับดูแล ให้คำปรึกษา รวมถึงสอบทานและติดตามการดำเนินงานของหน่วยงานต่างๆ ให้เป็นไปตามกฎหมายที่เกี่ยวข้อง.
• ประสานงานกับหน่วยงานภาครัฐหรือหน่วยงานกำกับดูแลที่เกี่ยวข้อง เช่น ธปท. ปปง. ETDA PDPC สมาคม TEPA เป็นต้น เพื่อกำกับการปฏิบัติงานให้ถูกต้อง รวมถึงควบคุมดูแลให้มีการนำส่งรายงานตามกฎเกณฑ์แก่หน่วยงานกำกับดูแลของภาครัฐภายในกรอบระยะเวลาที่กำหนด.
• ตรวจสอบและติดตามการปฏิบัติตาม Risk Management ในส่วนที่เกี่ยวข้องกับส่วนงานกำกับดูแล รวมถึงจัดให้มีมาตรการจัดการความเสี่ยงหรือลดความเสี่ยงที่เหมาะสมและมีประสิทธิภาพ โดยเฉพาะในด้าน Compliance Risk หรือ Fraud Risk เป็นต้น.
• ประสานและติดตามประเด็นหรือ Issue ต่างๆ ที่เกี่ยวข้องจากหน่วยงานตรวจสอบทั้งภายในและภายนอก และดำเนินการเพื่อให้มีมาตรการแก้ไขที่เหมาะสม.
• ให้การสนับสนุนผู้บังคับบัญชาในงานด้านกำกับดูแล และปฏิบัติงานอื่นๆ ตามที่ได้รับมอบหมาย.
• วุฒิการศึกษา ป.ตรี หรือสูงกว่า สาขานิติศาสตร์ (กฎหมาย) เศรษฐศาสตร์ บริหารธุรกิจ หรือ สาขาวิชาอื่นที่เกี่ยวข้อง.
• ประสบการณ์ 5 - 10 ปี ในงานด้าน Compliance จากสถาบันการเงินหรือผู้ให้บริการทางการเงิน (Non-Bank) หรือธุรกิจอื่น.
• มีความรู้ ความเข้าใจในกฎหมายและระเบียบข้อบังคับที่เกี่ยวข้องกับธุรกิจ E-Payment เช่น ธปท. ปปง. PDPA เป็นต้น หรืองานบริหารความเสี่ยง หรืองานด้านตรวจสอบภายใน ในธุรกิจ E-Payment หรือธุรกิจทางการเงิน.
• สามารถทำงานภายใต้ความกดดันได้ดี และสามารถทำงานเป็นทีมได้.

ทักษะ:

Project Management, Meet Deadlines

ประเภทงาน:

งานประจำ

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About the Team TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.
• We're looking for a skilled leader to join as the Team Lead, SMB Account Management. This role will build, scale and oversee our SMB business in Thailand, which is responsible for accelerating the investment of new advertisers. This team will engage a diverse set of customers, focusing on driving revenue and product adoption.
• You will empower your team to test a variety of services (including TikTok's own eCommerce solution.
• Shop) to understand the effectiveness in addressing advertiser needs and to identify what programs to scale to drive ROI across SMB.
• Aim for the.
• Highest.
• Lead a team of Account Managers.
• Provide coaching and direction to enable their and our client's success. You will help guide your teams through the next stage of their career and beyond;.
• Assume Ownership.
• Identify areas for process, product and tooling improvement to enable scalable solutions for our clients.
• You will be comfortable with taking on revenue goals and developing scalable strategies on how to achieve them;.
• Be Candid and.
• Clear.
• Set clear goals and expectations for your team.
• Support them and challenge them to meet and exceed their goals. Help establish a high-performance culture;.
• Have the Bigger Picture in Mind.
• Work collaboratively with the entire SMB team to support and enable the success of our sales teams.
• You will work closely with Marketing, Product, Sales Ops and Training to identify opportunities to scale out best practices, knowledge and performance gaps;.
• Be a Champion of Inclusion.
• You will help promote diversity within your team.
• You will value unique perspectives and you will encourage all of your team members and peers to participate to their fullest;.
• Always Day 1.
• Take initiative, there is no task too big or too small.
• You will be able to lead by example with supporting your AM's on best practices and how to analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings.
• 5+ years of extensive experience in account management/client services roles in digital advertising.
• 2+ years of management experience, leading and inspiring sales team while driving measurable business outcomes.
• Knowledge of the advertising industry with a strong understanding of the digital advertising ecosystem in market.
• Proven track record of collaborating with cross-functional groups to produce meaningful results.
• Proactive attitude with excellent project management, organisational, and analytical skills.
• Strong attention to detail and a proven ability to balance multiple priorities and meet deadlines.
• Analytical skills and process management skills, high attention to detail and rigour, can-do attitude, and desire to learn.
• Experience in platform and scaled operations is considered a plus.
• In-depth knowledge of the Thailand AdTech market and its SMB lead initiatives.
• Have a passion for TikTok.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Legal, Compliance, Contracts

ประเภทงาน:

งานประจำ

• Lead the legal contract team in drafting, reviewing, and finalizing agreements to support business operations.
• Provide strategic legal advice on contract-related matters, ensuring compliance with relevant laws and regulations.
• Manage relationships with external counsel for contract negotiations and legal advice.
• Oversee the implementation of legal policies and guidelines for contract management.
• Develop training materials and conduct workshops for staff on contract compliance and best practices.
• Collaborate with various teams to ensure seamless contract processes.
• Bachelor s degree in Law (LL.B.) or equivalent; Master s degree (LL.M.) preferred.
• 7-10 years of experience in contract management and legal compliance, particularly in the cryptocurrency sector.
• Deep understanding of regulatory requirements impacting contracts.
• Strong leadership and project management skills.
• Excellent analytical, negotiation, and communication skills.
• Exceptional leadership, interpersonal, and strategic initiative-driving skills.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
• Important: Candidate Privacy Policy.
• สำคัญ:โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน*.

ทักษะ:

DevOps, Automation, Kubernetes

ประเภทงาน:

งานประจำ

• Managing 7-8 Professional Service Engineers in responsible for AWS cloud solution architecting and implementation/migration according to the project requirements.
• Team resources management.
• Acting as the key of Cloud technical aspect for the consulting team to provide the technical of AWS cloud consulting to customers.
• Design AWS Cloud solution architecture in response to the client s requirement.
• Define the scope of work & estimate mandays for cloud implementation.
• Managing cloud project delivery to meet the customer requirements timeline.
• Support AWS, GCP cloud partner competency building e.g. AWS Certification and delivery professional service process and documentation.
• Speaker of AWS technical side for True IDC webinar, online event for CloudTalk.
• Key Driving for building team competency expansion to meet the competency roadmap yearly strategy e.g. DevOps, IaC, Automation, Kubernetes, App modernization on AWS cloud.
• Experience in leading cloud AWS implementation and delivery team.
• Experience of designing and implementing comprehensive Cloud computing solutions on various Cloud technologies for AWS, GCP is plus.
• Experience in infra as a code in cloud native (Cloud Formation) or other e.g. Terraform, Ansible implementation.
• Experience in building multi-tier Service Oriented Architecture (SOA) applications.
• Knowledge of Linux, Windows, Apache, IIS, NoSQL operations as its architecture to the Cloud.
• Knowledge of OS administrative for both Windows and UNIX technologies.
• Knowledge of key concerns and how they are addressed in Cloud Computing such as security, performance and scalability.
• Knowledge of Kubernetes, Containers and CI/CD, DevOps.
• Experience with RDBMS designing and implementing over the Cloud.
• Prior experience with application development on the various development solutions as Java,.Net, Python etc.
• Experience in,.Net and/or Spring Framework and RESTful web services.
• UNIX shell scripting.
• AWS Certified Solution Architect - Associate, Prefer Professional level.

ทักษะ:

Data Analysis, Negotiation, English

ประเภทงาน:

งานประจำ

• Strong data analysis capabilities.
• Expertise in marketing and customer experience insights.
• Comprehensive knowledge of loyalty program.
• Excellent collaboration skills, working effectively across departments.
• 5+ years of experience in roles such as Channel & Product Manager, Business Analyst, System Analyst, or management and IT consulting.
• Experience in Banking, Financial Services, Telecom, or Digital industries is preferred.
• Strong analytical skills with the ability to understand and communicate technical discussions.
• Fluent in English, both in communication and negotiation.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Perform general onboarding process for high-risk customer accounts based on company policies, procedures, and regulations, especially AML requirements and standard.
• Evaluate existing high-risk customer accounts according to established company policies, procedures, and regulations.
• Analyze and verify the high-risk customer accounts against criteria such as user credit scores and risk levels.
• Investigate high-risk customer accounts and report to management where necessary, and obtain all necessary documentation to complete the customer profile.
• Summarize a list of high-risk customer accounts and prepare explanations for the Senior KYC Risk Analysis to present at C-level meetings.
• Perform daily operational tasks by complying with the company policy.
• Perform any additional tasks concerning KYC risk analysis.
• Bachelor s degree in any field.
• Minimum 1 year of experience in KYC, credit analysis, fraud management, or any related role.
• Good verbal and written communication skills in both Thai and English.
• Excellent communication and explanation skills.
• Good analytical and problem-solving skills with a keen attention to detail.
• Flexible working hours with 5 working days a week (Willing to work on rotating days off including weekends and public holidays).
• Comfortable working in a fast-paced and ambiguous environment..
• Experienced in cryptocurrency, banking, online payments, exchanges, or trading.
• Experienced in the Operations or Customer Support.
• General understanding of KYC/AMLO requirements.
• Work experience in a high-growth startup or tech company.
• Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
• Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
• Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
• Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement..
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

ประเภทงาน:

งานประจำ

• Resource Assignment: Scan and filter resources by experience, skill, availability. Competent assign the right skilled resources (human and non-human) for the expected roles to work on different projects (as per competencies and skills). Reallocate resources, perform resource leveling (by adjusting resource requirement/deadline or using the ineffectively used resources more effectively) and mark resource requirements for external recruitment. Facilitate external vendors to streamline the recruitment process to fill up resources temporary in case of FTE resource shortage.
• Resource Utilization: Oversee resource allocation and optimize resource utilization across projects and departments. Monitor QAD resource workload (resource health index). Constantly track bench size to ensure it doesn t exceed the threshold. Identify under/overutilization and take corrective actions to mitigate it. For overutilized resource, pull in more resources to redistribute the work, make utilization levels uniform, and prevent resource burnout. For underutilized resources, enhance productivity by finding some billable or strategic work to assign them to. Ensure that every resource works on billable or strategic projects. Monitor resource utilization, identify and address potential bottlenecks or conflicts and perform necessary adjustments, e.g., implement the out-rotation and backfill strategy, or go for planned hiring to proactively fill the project vacancies.
• Resource Pool Budget Control & Cost Transfer. Monitor project s outsource budget, control outsourcing service rate and monthly cost transfer to projects.
• Resource-Centric Risk Assessment & Demand Forecasting. Proactively conduct regular assessments of potential resource-centric risks of ongoing projects. Learn about upcoming projects and understand resource requirements to be able to find the ideal fit for the job. Identify resources available to use in the future and predict potential problems. Monitor resource utilization trends and making proactive adjustments to ensure optimal resource allocation. Foresee project ramp-ups and proactively plan to ensure that the right resources are available at the right time - with bottleneck and resource shortage avoidance. Foresee project ramp-downs and find suitable project vacancies for resource re-allocation before becoming bench.
• Resource Competency Development & Resource Treatment. Initial and Maintain QAD Resource Experience & Competency Matrix, Analyze competency and identify skill gaps to provide skill-development suggestion, or initiate suitable constant training and Re/Cross/Up-skilling programs in retaining a competitive edge and high productivity. Proactively implement appropriate resourcing treatments in case of shortage or excess of resources, such as training or upskilling for the benched resources to utilize them effectively, providing shadowing opportunities to engage freshers and assigning senior employees to strategic work or training juniors.
• Resource Pool Visibility Dashboard. Report QAD Pool-Level Resource Dashboard. Analyze key resource metrics, such as resource capacity, availability, utilization, etc., to identify improvement areas and optimize strategic decision-making to boost QAD resource engagement and productivity.
• Stay in constant touch with QA Architect to understand the project s resource-related criticality and pipeline. Facilitate communication and collaboration by sharing resource-related information and coordinating resource needs.
• Collaborate with Test Manager to resolve resource-related conflicts and competing demands, mediate disputes arising from overlapping resource requirements and negotiate compromises or alternative solutions, negotiate resource sharing and balance competing priorities. Resolve resource clashes, maintain a fair and equitable distribution of resources across the organization.
• Collaborate with external vendors, Finance, and Procurement to streamline the recruitment process for outsourcing in case of FTE resource shortage.

ประเภทงาน:

งานประจำ

• Lead the planning, execution, and delivery of high-priority cross-functional projects within General Operations, ensuring they meet business objectives, timelines, and quality standards.
• Design and implement streamlined, centralized operational frameworks including data collection, reporting, and analysis that improve process efficiency, accuracy, and scalability.
• Drive the development and maintenance of integrated dashboards and reporting platfor ...
• Plan, prepare, and facilitate monthly operations huddles and management meetings, synthesizing key performance data and operational updates into clear, strategic communications.
• Identify operational bottlenecks and risks impacting execution and front-line teams; lead root cause analysis and collaborate with stakeholders to design and implement effective solutions.
• Build strong, consultative partnerships with Category Managers, Category Directors, Regional, and other functional leaders to ensure smooth operational workflows, resolve challenges proactively, and support the successful execution of core initiatives..
• What You Get From This Career Opportunity.
• Join one of the fastest-growing e-commerce businesses in the region, at the forefront of digital retail innovation.
• Quickly immerse yourself in a dynamic, fast-paced e-Commerce environment that values agility and rapid adaptation.
• Gain broad exposure across multiple business functions, accelerating your industry knowledge and commercial acumen.
• Collaborate and network continuously with e-commerce and functional experts within a diverse, multicultural team.
• Experience the exciting energy of a vibrant start-up culture combined with the stability and professionalism of an established operation.
• Be part of a global, highly ambitious team driving exponential company growth and market expansion.
• Opportunity to secure permanent placement with accelerated career development in a leading international online marketing powerhouse..
• A top university graduate/postgraduate with up to 3 years of consulting experience.
• Proven aspiration for full career ownership within an e-Commerce environment, demonstrating strong commitment to growth and development in this sector.
• Minimum of 5 years of relevant experience in operations, project management, or commercial roles, preferably within e-Commerce or related industries.
• Demonstrated adaptability and openness to change, with a proactive, hands-on approach to navigating and driving unconventional solutions in a fast-paced environment.
• Self-motivated and eager to learn continuously, with a strong desire to grow professionally and achieve personal excellence.
• Resilient problem-solver with a track record of effective leadership and the ability to manage challenges constructively under pressure.
• Agile and influential collaborator who thrives in team settings and cross-functional environments; excellent interpersonal skills with the ability to engage and communicate effectively at all levels.
• Passionate and knowledgeable about diverse product categories in the local market, with established networks and key contacts across international and local brands and retailers being a strong advantage.
• Proficient in English (verbal and written communication); fluency in Chinese (Cantonese or Mandarin) is a plus.
• Comfortable managing multiple simultaneous projects, demonstrating creativity, organizational skills, and meticulous attention to detail.
• Strong analytical mindset with a deep appreciation for data-driven decision-making, particularly in relation to P&L management and category performance analysis.
• Proficient user of Microsoft Office tools, especially Word, Excel, and PowerPoint, with the ability to create impactful reports and presentations.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Project Management, English

ประเภทงาน:

งานประจำ

• Project-based role focusing on end-to-end project management of various initiatives under customer service department - aiming to improve customer experience.
• Responsible for project initiation, planning, execution, monitoring, and evaluation.
• Draw up the project plans, dependencies, and communicate across the involved parties to align everyone across the scopes and timeline.
• Maintain and manage project timelines, expectations, tasks, and resources.
• Ensure that every parties involved in the projects are doing their part timely and accurately.
• Ensure that the project status, issues, or changes made are communicated to internal and external stakeholders and appropriate parties and documented appropriately.
• Requirements: Bachelor's/ Master s degree with 3 years working experience in related field.
• Experience in managing expectations, communicating with stakeholders, and handling various business process-related projects.
• Ability to work individually and drive the initiative by himself/herself.
• Ability to identify the correct problems and develop a sound hypothesis for the stated problems.
• Strong analytical, structured thinking, and problem-solving skills.
• Strong communication skills in English & Thai both written and verbal format.
• E-commerce experience is preferable.

ทักษะ:

Oracle, SAP, English

ประเภทงาน:

งานประจำ

• Knowledge on multi-landscape environments Oracle, MsSql, HANA, Business objects, Data services.
• Designed and implemented SAP environments and develop creative solutions to meet database performance.
• Plan and install support packs, conduct upgrades, manage backups/recovery, system refresh and troubleshooting, conducting failover testing and validation.
• Bachelor's Degree in Information Technology, Computer Science, Business or other relevant fields.
• Minimum of 5 years of experience in SAP Basis.
• Experience in handling a team.
• Can communicate in English and Thai.

ทักษะ:

eCommerce, Negotiation, Problem Solving, English

ประเภทงาน:

งานประจำ

• Acquire and incubate brands, principals and big merchants that contribute large GMV share.
• Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality.
• Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs.
• Maintain service quality provided by seller.
• low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
• Manage mid-and-long tail merchants by leveraging scalable incubation and management programs and tools.
• Minimum Bachelor's Degree or above.
• English proficiency and Thai language proficiency.
• Minimum 5 years experience in ecommerce; direct experience in relevant categories preferred.
• Excellent interpersonal, negotiation skills, attention to detail, affinity with numbers, logical and problem solving skill.
• Strong connections with brands and big sellers are preferred.
• A good team player, fast learner and open to changes.
• Proficient in Excel and ppt.

ประเภทงาน:

งานประจำ

• 1. Act as the main contact between the Bank of Thailand (BOT), internal teams, and support functions to ensure clear understanding and execution of Regulatory Data Transformation (RDT) for Krungsri Auto.
• 1. Serve as the main contact point with the Bank of Thailand (BOT) Contact Center for all RDT-related matters, including new requirements.
• 2. Interpret and clarify RDT requirements and ensure accurate communication across internal stakeholders.
• 3. Establish and maintain internal RDT procedures and documentation.
• 4. Assess RDT impacts on all new product initiatives across Krungsri Group.
• 5. Collaborate with domain experts, data owners, and support functions to define clear and accurate business requirements.
• 6. Support all ad-hoc regulatory and data-related requests as needed.
• 7. Analyze data availability, identify data sources, and define extraction criteria in collaboration with relevant teams.
• 8. Define and validate data transformation rules aligned with RDT specifications.
• 9. Confirm final data extraction logic with the IT-RDT team.
• 10. Review, test, and sign off on all RDT changes in partnership with domain experts, data owners, and support teams.
• 11. Address and support resolution for any data quality (DQ) issues throughout the process.
• 12. Maintain RDT Center parameters and ensure data integrity is preserved during transformation.
• 13. Develop and deliver routine dashboards and performance reports to relevant business functions, providing visibility into industry performance trends..
• 1. Interpreting and communicating complex and evolving regulatory requirements to diverse internal teams.
• 2. Coordinating multiple stakeholders across business, compliance, and IT functions while maintaining timelines and data accuracy.
• 3. Ensuring data quality and transformation logic under tight regulatory deadlines.
• 1. Bachelor's degree or higher in Business Administration, Information Systems, Finance, or related field.
• 2. 5+ years of experience in regulatory reporting, data analysis, or business coordination, preferably within the financial services industry.
• 3. Strong understanding of regulatory environments, particularly Bank of Thailand (BOT) requirements.
• 4. Excellent communication and stakeholder management skills.
• 5. Ability to manage multiple priorities and work cross-functionally in a dynamic environment.
• 6. Proficiency in data tools and reporting dashboards is a plus (e.g., Power BI, Excel, SQL)..

ทักษะ:

Sales, Automation, Purchasing

ประเภทงาน:

งานประจำ

• Building Strong Customer Relationships: Initiate engagement activities to identify new opportunities and foster lasting partnerships with our clients.
• Driving Business Growth: Conduct thorough analysis to pinpoint potential prospects and expand our market presence.
• Developing Tailored Solutions: Conduct site surveys and create customized recommendations for system upgrades and modernizations, especially for older equipment.
• Optimizing Customer Systems: Provide expert recommendations on preventing incidents, extending system lifespan, and improving power efficiency.
• Managing the Sales Cycle: Develop sales packages, prepare customized offers, and follow up with customers to ensure a smooth sales process.
• Collaborating for Success: Coordinate with internal teams like purchasing to accurately calculate costs and deliver competitive proposals.
• Technical Acumen: Possess a Bachelor's degree in Electrical Engineering or a related field, with strong working knowledge of electrical distribution and control systems. Strong working knowledge of Siemens LV&MV Switchgear, Protection Relaying, Control & Protection Systems, Substation Automation, and SCADA.
• Sales Expertise: Proven experience in sales, particularly in industrial or energy sectors, with a track record of identifying and securing new business.
• Customer Focus: Exceptional relationship-building skills and a customer-centric mindset, always striving to understand and meet client needs.
• Problem-Solving Skills: Strong ability to analyze technical issues and propose effective, rapid solutions.
• Communication Prowess: Excellent verbal and written communication skills for effective customer interactions and cross-functional teamwork.
• Business Insight: Ability to predict sales trends and analyze market opportunities to contribute to strategic growth.
• CV Screening.
• Talk with our recruiter to get to know your motivation & your experience.
• 1-3 Business Interviews.
• Offer.
• Transform the everyday with us.
• We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

ทักษะ:

DevOps, Business Development, English

ประเภทงาน:

งานประจำ

• Independently engage with enterprise clients in Thailand as a technical and strategic point of contact for cloud services, without intermediary roles, fostering long-term partnerships.
• Provide expert consultation and guidance on cloud foundation, cloud migration, app modernization, DevOps, and tools like GitHub and GitHub Copilot.
• Deeply understand client business objectives to translate them into compelling, actionable strategies and roadmaps with clear business value.
• Leverage extensive cloud architecture and engineering experience to blueprint, design, and validate robust, scalable, and secure cloud solutions, on Microsoft Azure and AWS.
• Capable of taking a lead architectural role or providing expert consultation on cloud projects, ensuring architectural integrity and operational excellence.
• Collaborate closely with internal Platform Engineers to ensure proposed solutions are technically sound, and align with delivery capabilities.
• Represent our company at industry events and forums in Thailand, actively participating in and leading engaging presentations, workshops, enhancing our presence and relationships within the local market.
• Contribute to the strategic development and refinement of our cloud service offerings, leveraging direct market feedback and competitive analysis.
• Develop compelling technical proposals, statements of work, and high-impact sales/business development materials.
• Provide advanced technical mentorship and insights to our BD/Sales team, enhancing their cloud understanding and market knowledge.
• Act as a key liaison with strategic partners, particularly Microsoft representatives, to align on market strategies and co-create client propositions.
• Maintain cutting-edge knowledge of emerging cloud technologies and trends to continually innovate our offerings.
• Track client interactions and project progress, reporting insights to internal stakeholders to inform strategic decisions.
• Key Capabilities.
• Exceptional client engagement & influence.
• Deep cloud platform expertise (Azure, AWS, DevOps, App Modernization).
• Strategic cloud solution design & advisory.
• Excellent communication and presentation skills, capable of leading workshops and advisory sessions.
• Proactive & collaborative work ethic.
• Robust strategic & commercial acumen.
• Proven track record with at least 5+ years in a client-facing technical role (e.g., pre-sales, technical consulting, solutions leadership), responsible for driving new business or leading strategic engagements, ideally within cloud solutions or SaaS.
• Minimum of 6-8+ years of progressive experience in cloud architecture, cloud engineering, or cloud maintenance roles, with a demonstrable focus on designing and building cloud solutions.
• Deep practical experience with a broad range of Microsoft Azure and/or AWS services, including but not limited to compute, networking, storage, databases, security, Azure DevOps, PaaS services, and modern application development patterns.
• AI solutions awareness or a direct experience would be a plus.
• Recognized cloud certifications (e.g., Azure Solutions Architect Expert, AWS Solutions Architect Professional) are highly preferred.
• Extensive experience working within or extensively with the Thai market, demonstrating an understanding of local business practices and cultural nuances.
• Willingness to adapt and thrive in a fast-paced, growth-oriented environment.
• Fluent English and Thai.
• About UsSeven Peaks is a world-class technology company specializing in Digital Transformation for companies worldwide, delivering scalable software solutions and experience design, aimed at driving business impact.
• We are based in Bangkok, Thailand, with a growing team of more than 180 industry professionals from over 25 different countries currently providing end-to-end Digital Product services - from Product Design, Mobile/Web Development, Cloud Native Solutions, Data and Analytics, IOT Integrated solutions to Quality Assurance and more.
• Seven Peaks acquired Morphosis, one of the leading UX/UI design companies in Thailand which is now part of the Seven Peaks group.
• 10(15) days annual paid vacation.
• Flexible working hours.
• Hybrid Working Policy.
• Health & Life insurance.
• Provident Fund.
• Free Lunch every Wednesday.
• Learning and Certifications support.
• Grade A Office in the heart of Bangkok, directly connect with MRT Queen Sirikit Station.
• International work environment with over 20 different nationalities in the team.
• Working with a wide and interesting portfolio of clients in SEA and globally.
• Opportunity to visit events and conferences.
• Standard perks such as free drinks and snacks in the office, team activities, trips and great parties.
• Sponsorship for visa and work permit for expatriates.