เงื่อนไขการค้นหา

ประเภทงาน:

งานประจำ

กรุงเทพมหานครPostedPosted 8 days ago

ทักษะ:

Employer Branding, Branding, Social media, English, Thai

ประเภทงาน:

งานประจำ

• Utilize various sourcing methods to attract and identify potential candidates.
• Conduct initial phone interviews to assess candidate qualifications and alignment with company values.
• Ensure organized and up-to-date record of candidate information and hiring documentation.
• Schedule and host weekly onsite interviews in a mass recruitment basis, liaising with candidates and hiring teams to ensure a smooth interview process.
• Collect feedback from interviewers and stakeholders to evaluate candidate fit and make informed hiring decisions.
• Contribute to employer branding initiatives (social media, internal communications, ETC.).
• Attend recruitment events, job fairs, and networking opportunities to promote PropertyScout brand and engage with potential candidates.
• Bachelor's degree in Human Resources, Political Science, Business Administration, or related field (or equivalent experience).
• Fresh graduates or up to 2 years of proven experience in talent acquisition. Mass hiring experience would be advantageous.
• Must have excellent written and spoken English and Thai skills.
• Outgoing personality, excellent interpersonal and communication skills with the ability to build rapport with candidates and internal stakeholders.
• High attention to detail, well organized with a sense of urgency and self-discipline.
• Job Highlight & Work Culture.
• Flexible work hours.
• Established and defined career paths.
• International work environment. New generation culture (age range between 20-32 YO).
• Monthly Celebration & Parties. We got lots of food and drinks:D.
• Company Values.
• Customer & Partner First.
• Integrity & Reliability.
• Team Collaboration & Innovation.
• Proactive Ownership.
• Performance Culture: Work hard, have fun, make history.
• Vision: To be the preferred real estate partner for everyone.
• Mission: Delivering trusted and seamless real estate experiences with an end-to-end technology platform empowering market participants.
• Slogan: Your Smart Choice for Real Estate.
• Send your application now!.
• Please email your updated English CV to [email protected] or [email protected] using the format below.
• Email Subject: Apply - Talent Acquisition Associate - [Your Name].
• Please introduce yourself and answer the following questions in English.
• Why are you a good fit for this role?.
• What experience or skills enable you to be successful in this position?.
• When can you start?.
• Please note that only shortlisted candidates will be contacted.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Social media, Coordinate, Research, English

ประเภทงาน:

งานประจำ

• Execute PR strategy that includes influencer marketing, media leads, livestream, events and create meaningful experiences for media and our community.
• Build and maintain strong relationships with local media, celebrities and influencers to drive and influence positive media coverage and exposure for the Pomelo brand.
• Develop and foster a strong network of KOLs, across both Instagram and TikTok, with whom you will work with on seeding, posting and shooting schedule on a regular basis.
• Develop an effective communications strategy per campaign to drive brand awareness and consistency of messaging amongst our communities.
• Support on building a robust KOL affiliate model, to reward and WOW our talents for partnering with us.
• Work closely with our owned Social Media team to coordinate talents, deliverables, media events and content opportunities.
• Work closely with the Merchandising team to coordinate product seeding, ensuring on time sample delivery to wow your influencer and media partners with our collections.
• Work closely with the wider Marketing team to ensure influencer posting adds value and is displayed throughout the customer journey.
• Support in Livestream operations and talent acquisition where needed.
• Actively research and seek out new opportunities with new talents and channels.
• Monitor and update PR coverage, impressions, clicks and posts from your partners.
• Stay on top of the latest fashion, social media and industry trends and implement into your PR and communications strategy.
• Lead and support on KOL & Media events, as required.
• Who are we looking for?.
• Bachelor's degree in PR, communications, marketing or any other related field.
• 0-2 years experience preferably with a fashion brand, eCommerce, marketing agency or retail business.
• You will be passionate about fashion with an active interest and knowledge of the industry.
• You have your finger on the pulse of influencer and celebrity trends.
• You are social media obsessed!.
• Existing local media or industry contacts is desirable but can be built.
• Experience in events management and managing local press and influencers is a plus.
• Good command of the English language.
• Strong teamwork, collaboration, communication, and negotiation skills.
• You will possess the ability to work in an environment that is often changing, where the pace is fast but career growth opportunities are also accelerated.
• Above all you will be passionate, a self-starter, a great team player and a community builder and be ready and willing to have fun, explore new opportunities and be excited to drive the Pomelo brand to its next stage of growth.

ทักษะ:

Microsoft Office, Excel, English

ประเภทงาน:

งานประจำ

• Manage full cycle recruiting from intake of requisitions to the start-date of successful candidates.
• Screen and source high quality candidates through direct recruiting in the marketplace using a range of sources and lead generation approaches.
• Prepare recruitment materials and post jobs to appropriate job board.
• Provide the full coordination throughout end-to-end recruitment process, such as requisition management, job postings, interview scheduling, candidate communication and offer management.
• Provide recruiting support and advice to hiring managers for positions at diverse levels.
• Identifies difficult job vacancies and investigates the best recruitment approach for them.
• Collaborate with HR colleagues to meet the high quality of recruitment services and strategy.
• Act as a point of contact and build influential candidate relationships during the selection process.
• Ensure each step of recruitment standards is achieved timely and accurately, complying with hiring protocol and guidelines.
• Manage recruitment projects as assigned.
• Ad hoc supports in projects and initiatives.
• Desired Skills and Experience:-.
• Bachelor s degree or higher in related field.
• A minimum 5 years related experience with proven work experience as Recruiter.
• Hands on experience with various selection processes (Phone interviewing, Profile summary and reference check etc.).
• Solid experience managing end-to-end recruitment cycle.
• Good communication skill - able to work with diverse group of people.
• Good in Microsoft Office especially Excel and PowerPoint presentation.
• Good command of English both written and spoken.
• Strong in client focus and customer service orientation.
• Flexible mind-set and team player.
• Ability to manage multiple tasks and a can-do attitude.
• Apply at http://career.thaibev.com/.
• Contact Information:-.
• Office of Human Capital.
• THAI BEVERAGE PUBLIC COMPANY LIMITED..

ทักษะ:

Compliance

ประเภทงาน:

งานประจำ

• Develop and implement HR strategies, policies, and programs aligned with the restaurant's business objectives and values.
• Provide strategic guidance and support to senior management on all aspects of human resources management, including talent acquisition, performance management, employee relations, compensation, and benefits.
• Lead recruitment efforts to attract and retain top talent, including developing job descriptions, conducting interviews, and overseeing the hiring process.
• Partner with restaurant managers to address employee relations issues, resolve conflicts, and promote a positive work culture.
• Develop and implement performance management processes to ensure accountability, recognize top performers, and support employee development and growth.
• Oversee compensation and benefits programs, including salary administration, incentive plans, and employee wellness initiatives.
• Ensure compliance with employment laws and regulations, including wage and hour laws, equal employment opportunity regulations, and workplace safety standards.
• Analyze HR metrics and trends to identify areas for improvement and develop strategies to enhance organizational effectiveness and employee engagement.
• Provide coaching and development opportunities to restaurant managers and staff to enhance leadership capabilities and promote career advancement.
• Stay informed about industry best practices and emerging trends in HR management and employee relations.
• Bachelor's degree in Human Resources Management, Business Administration, or a related field. Master's degree preferred.
• Minimum of 7 years of experience in human resources management, with at least 5 years in a leadership or managerial role within the restaurant or hospitality industry.
• Strong understanding of HR principles, practices, and regulations, with demonstrated experience in talent acquisition, employee relations, performance management, and HR policy development.
• Excellent interpersonal and communication skills, with the ability to build relationships and influence stakeholders at all levels of the organization.
• Strategic thinking and problem-solving skills, with the ability to analyze data, identify trends, and develop effective HR strategies and solutions.
• Proven leadership abilities, with experience in leading and developing high-performing HR teams.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Strong business acumen and the ability to understand and align HR initiatives with organizational goals and objectives.
• Commitment to fostering a diverse and inclusive work environment and promoting employee engagement and development.
• Contact Information:-.
• Office of Human Capital.
• THAI BEVERAGE PUBLIC COMPANY LIMITED.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Social media, Marketing Strategy, Content Creator

ประเภทงาน:

งานประจำ

• Elevate and refresh Pomelo's content strategy across all channels.
• Plan, develop, and execute a social media strategy that broadens and elevates Pomelo brand awareness, as well as boosting reach and engagement.
• Play a key part in building and executing the marketing strategy for Pomelo brand & with other Marketing leads.
• Oversee content on all Pomelo projects from new arrivals and brand launches to marketing campaigns, brand partnerships, mega campaigns and fashion events ensuring content meets both brand guidelines and commercial objectives.
• Drive continuous innovation and fresh content that will engage, excite and inspire our customers.
• Mentor and guide Pomelo's Social Media, Social Commerce & Editorial Content teams to produce world class content & storytelling that truly wow's our customer.
• Your goal will be to inspire and delight our customers and followers, creating a stronger bond between the customer and the brand via inspirational content and community building.
• Guide your team to bridge the gap between great content and sales by creating emails, push notifications, social content & live streams that encourage our to interact and convert.
• Drive brand loyalty, engagement and new customer acquisition through content.
• Partner with Head of Fashion, Head of Performance & CRM and Head of Creative to ensure seamless customer and marketing journeys are created through all projects.
• Work closely with commercial and cross-functional teams to deliver timely content that helps deliver upon commercial goals.
• Oversee the content calendar for all social channels.
• Manage a content creator budget and talent stream to ensure relevant and engaging content is created for our owned channels.
• Develop and implement innovative, results-driven growth strategies across our social media and other content channels, including but not limited to livestream, social events, user generated content, giveaways etc.
• Track and monitor the impact and success of all content projects, testing and iterating as you go.
• Above all you will be passionate about fashion, social & telling great stories that inspire our.
• Who are we looking for?.
• Bachelor degree in Marketing, PR or Communications.
• At least 5 years experience in a similar role.
• Hyper active on personal or other social media with proven social media success.
• A passion for content creation, social media and for fashion.
• Expert knowledge and interest in TikTok and Instagram platforms.
• Strong aesthetic sensibility, with an ability to curate impactful social experiences coupled with a flair for commercial, to ensure content can turn into sales.
• Excellent teamwork with strong communication skills and can build relationships and coordinate cross functionally and with external stakeholders.
• Excellent organizational and problem-solving skills.
• You will think outside the box and not be afraid to push the needle, inspiring your team to do the same.
• You will have your finger on the pulse of what's trending and are willing to pivot at a moment's notice to ride the wave, guiding your team along the way.
• Most of all you will be open to have fun and grow in a fast paced dynamic environment, with the independence to grow your channels, working with some of the best creatives, influencers and teams in Bangkok.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Content Creator, Social media, Coordinate

ประเภทงาน:

งานประจำ

• Channel management for Instagram and Facebook for Pomelo brand.
• Working with Social Media Lead, Social Commerce associate, Creative and KOL teams to plan, develop, and execute a social media strategy that broadens and elevates Pomelo brand awareness, as well as boosting reach and engagement.
• Your goal will be to inspire and delight our followers, injecting the Pomelo personality. Creating a stronger bond between the customer and the brand. Drive brand loyalty, engagement and new customer acquisition.
• Oversee social media calendar for Instagram and Facebook. Work closely with commercial and cross-functional teams to deliver timely content.
• Manage a content creator budget and talent stream to ensure relevant and engaging content is created for your owned channel and work closely with the KOL and inhouse studio team to coordinate talents.
• Develop and implement innovative, results driven growth strategies across your owned channel, including but not limited to livestream, social events, user generated content, giveaways etc.
• Create visually compelling social feeds that integrate new trends, collections launches, lookbooks and trending, inspirational fashion media.
• Track and monitor the impact and success of posts, testing and iterating as you go.
• Plan and execute live streaming on the app. (planning, scheduling, streaming).
• Manage a boosting budget for followers, reach, saves or engagement gain.
• Who are we looking for?.
• Bachelor degree in Marketing, PR or Communications is preferred but not essential.
• At least 2 years experience in a similar role or hyper active on personal social media with proven social media success.
• MUST be social obsessed!! And have a keen interest in fashion.
• Expert knowledge in Instagram as a platform.
• Strong aesthetic sensibility, ability to curate beautiful social experiences.
• Experience of content planning & production.
• Excellent communication skills, ability to delegate and brief content creators, studios, with a strong attention to detail.
• Excellent organizational and problem-solving skills.
• A can-do attitude and willingness to go above and beyond what is necessary.
• A passion for social media and for fashion.
• You will have your finger on the pulse of what's trending on social media and are willing to pivot at a moment's notice to ride the wave.
• Most of all you will be open to have fun and grow in a fast paced dynamic environment, with the independence to grow your channel, working with some of the best creatives in Bangkok.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Excel, Financial Reporting, SQL

ประเภทงาน:

งานประจำ

• Using financial modeling and rolling forecasts to understand what is happening in the business, and what to do about it.
• Providing regular reporting to senior management, the Board, and shareholders to help them make strategic and operational decisions, including delivery of monthly shareholder packs and half/full-year budget decks.
• Partnering with senior management to build their annual budgets and strategic plans.
• Providing timely and detailed analysis on cost variances between forecasts and reported performance, and communicating to relevant stakeholders.
• Ad hoc modeling to support the business wherever it is needed, and provide timely recommendations.
• What you have.
• Have exceptional proficiency using Excel to build financial models.
• Possess meticulous attention to detail, combined with the maturity to step back and see the big picture.
• Are able to form opinions and make recommendations in spite of incomplete and ambiguous information.
• Are able to work independently and manage competing, time-sensitive priorities for multiple stakeholders.
• Have a demonstrable interest in tech and a passion for learning SaaS.
• Typically, come from a commercial environment, with 1-2 years experience in financial reporting, budgeting & forecasting.
• Comfortable in managing multiple stakeholders across departments and across regions, with time-sensitive priorities.
• Have excellent written and verbal communication skills.
• Ideally has experience with SQL, Workday Adaptive Planning.
• CA/ CPA qualified or equivalent preferred.
• Our Perks & BenefitsEquity packages for you to be a part of the SiteMinder journey.
• Hybrid working model (in-office & from home).
• Mental health and well-being initiatives.
• Generous parental (including secondary) leave policy.
• Paid birthday, study and volunteering leave every year.
• Sponsored social clubs, team events, and celebrations.
• Employee Resource Groups (ERG) to help you connect and get involved.
• Investment in your personal growth offering training for your advancement.
• Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch. When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
• LI-Hybrid

ประสบการณ์:

15 ปีขึ้นไป

ทักษะ:

Finance, Legal, Compliance, English, Mandarin

ประเภทงาน:

งานประจำ

• Developing and executing strategic plan which is in full alignment with other internal stakeholders both domestically, regionally or globally.
• developing and sustaining effective client relationships at appropriate levels in the client organisation.
• establishing yourself as a trusted advisor on cash and treasury management with clients.
• identifying cash/trade business opportunities, structuring and pitching appropriate solutions, making effective pitches, and delivering client mandates seamlessly.
• collaborating with implementation, client management and service teams to ensure consistently superior client experience.
• Strategy.
• Define Transaction Banking strategy and plan that is aligned with coverage and country strategy.
• Sit as member within in country ALCO forum to strategies the balance sheet planning and action which is relevant to Transaction Banking.
• Devise client level cash and trade strategy into GAM account plan and aligned with the coverage partners.
• Chart clients' treasury strategy and evolution roadmap.
• Define digitisation agenda in the assigned portfolio that would drive client loyalty, wallet share growth, and share of mind.
• Create long term strategic and tactical client level strategy for assigned clients.
• Business.
• Own Transaction Banking's revenue and drive budget for the assigned portfolio.
• Drive OPAC conversion toward agreed levels and ensure pricing meets scorecard requirements.
• Drive healthy pipeline and closures through business origination activity.
• Lead RFP responses, client pitches and ensure successful conversions.
• Manage deal execution, maintain oversight on implementation, and ensure revenue realisation.
• Recommend and implement the appropriate service model for respective clients; and retain ownership of overall client experience with our cash management/trade finance solutions and services.
• Where you act as GTS/RTS role, ensure TB global sales engagement process is adhered to and this includes coordinating global/regional calling plan together with coverage team to map out and engage the key stakeholders, decision makers and influencers in the client organisation with relevant people within the Bank, own account plan commitment, client level RFP positioning strategy and drive business origination and win new cash/trade mandates thereby delivering on global/regional target.
• Ensure comply with internal policies, procedures, codes and applicable external laws and regulations.
• Processes.
• Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes together with other functional heads incl. Finance, Legal, Compliance, Risk and Control.
• Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations at a global level.
• Support the execution of Business strategy in a safe and well-controlled manner and on an end-to-end basis - incorporating infrastructure requirements and ensuring that they are fit-for-growth.
• Follow and comply with AML CDD policies and procedures where applicable.
• Timely handling of customer issues, complaints, and product enquiries in accordance with established procedures.
• Provide client-centric inputs to product teams to improve TB product delivery and update relevant PPGs/ Country Addendum.
• Establish highly disciplined sales team in adhering to global TB sales conduct requirements.
• Work closely with other functional heads including Finance, Legal, Compliance, Risk and Control in driving process efficiency.
• People & Talent.
• Develop and maintain effective and professional partnerships with internal stakeholders such as Relationship Managers, TB Products, TB Implementation and Client Management, Financial Markets and Cash & Trade Operations etc.
• Establish leadership credentials by coaching and mentoring team members.
• Provide relevant trainings to upskill sales and coverage teams, middle and back-office functions - together driving a high-performing and client-centric sales culture.
• Participate in industry forums to elevate market perception and increase awareness on latest corporate treasury trends and priorities.
• Be a role model and embed the Group's values and culture.
• Identify talent and Develop succession plan for TB.
• Risk Management.
• Ensure that Risk Management matters that are brought to the job holder's attention are subject to direct remedial action and/or ensure adequate escalation to relevant functional heads and group/country governance committees, as appropriate.
• Governance.
• Ensure relevant systems and controls pertaining to the role remit are in compliance with Group and Business policies, procedures, standards and codes, including those governing all Risk types, Compliance, Operational Risk, Technology and Operations, Finance and Reputation.
• Ensure adherence with the following Regulatory Compliance policies and processes (as is applicable):
• Anti-Money Laundering (AML) and all applicable money laundering prevention procedures (including Hornbeam/ Business Restriction Compliance).
• Client Due Diligence & Related Periodic Reviews.
• Client Suitability Standards.
• Treating Customers Fairly.
• Approval & review of Credit Applications.
• Maintain Documentary standards.
• Data Confidentiality.
• Cross-Border Policy.
• Sanctions.
• Environmental and Social Risk Management (ESRM).
• Anti-Bribery and Corruption (ABC).
• Gift and Entertainment.
• Embed the Group's values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture including completion of mandatory e-learning in a timely manner.
• Regulatory & Business Conduct.
• Take personal responsibility for understanding the risk and compliance requirements of the role. Understand and comply with applicable laws and regulations, the Group's policies, procedures and the Group Code of Conduct. These include but are not limited to deal reviews, pricing, pipeline management, client complaints, other ethical issues, and general business conduct.
• Lead the team to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment.
• Effectively identify, escalate, mitigate and resolve risk and compliance matters.
• Take the initiative regarding regulatory, reputational and ethical matters for providing proactive advice to clients as identified.
• Ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations.
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Key stakeholders.
• Internal.
• CCIB teams including GAM, RAM, FAM/CM in the country and other locations as appropriate.
• Global, regional and local TB stakeholders across Sales, Product, Implementation and DCDA team as appropriate.
• TB Cash and Trade Products, Implementation and Channels team as appropriate.
• Operations, Credit, Risk, Finance, Legal & Compliance team in the country as appropriate.
• Other CCIB products, where applicable, including Financial Markets, Leverage & Acquisition Finance, Project Finance, Financing Solutions, M&A and Industries team.
• External.
• Key Clients.
• Auditors and regulators where applicable, as advised by Compliance, Legal and Finance.
• Regulator.
• Third party partners, ie. Bank Alliance, Service Partner (incl. Fintech).
• Other Responsibilities.
• Embed Here for good and Group's brand and values in Thailand Transaction Banking.
• Our Ideal Candidate.
• Education ExperienceUniversity Graduate.
• Minimum of 15-18 years of relevant experience in serving business/commercial/corporate clients. Experience in Transaction Banking Product, Sales or Implementation is a plus.
• Training - Training for both compulsory and non compulsory related to Transaction Banking products, risk, sanctions, anti money laundering, etc.
• Membership - Participation in any of industry association, ie. Trade Association, Payments Association in the country is a plus.
• CertificationsRisk Management Certification.
• Any certification in International Cash Management (ACT Treasury) or Trade is a plus.
• LanguagesFluent in English and local language (Bahasa) both verbal and written.
• Any other language, ie. Mandarin is a plus.
• Role Specific Competencies.
• Business Markets/ Industry Knowledge.
• Business Performance Management.
• Operational Risk.
• Client Relationship Management.
• Planning: Tactical, Strategic.
• Customer Behaviour and Preferences.
• Knowledge of Product Lines.
• About Standard Chartered.
• We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
• Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
• Visit our careers website www.sc.com/careers.

ประเภทงาน:

งานประจำ

• Oversee the onboarding for all SiteMinder labeled products and services to internal and external customers, with a primary focus on customers based in the Apac/Asia market.
• Be a Subject Matter Expert for training on SiteMinder labeled products. Have an in-depth understanding of the technology, the service you deliver, and the tools you use in order to mentor the Onboarding Analysts.
• Monitor and analyze your team's training sessions in line with your KPI's, to ensure ...
• Adopt and enforce the relevant processes, procedures and policies of SiteMinder's Onboarding Team to ensure a consistently high level of customer service. Where necessary identify shortfalls in the process and procedures and suggest process improvements.
• Ensure improved Onboarding success by managing and ensuring risks of onboarding attrition and customer dissatisfaction are prevented.
• Managing expectations for scheduling training and set-live dates in an assertive manner, ensuring that customers' training is completed effectively and on time.
• Ensure improved Onboarding Success by managing and ensuring risks of onboarding attrition and customer dissatisfaction are prevented.
• Help the team to provide value add information and advice to new customers.
• Managing expectations for scheduling training and set-live dates in an assertive manner.
• What you have.
• Strong team leadership/ mentoring skills.
• Account management experience.
• Ability to continuously identify and implement process improvements.
• Ability to identify and implement productivity and efficiency improvements.
• Ability to innovate and share with global community.
• Have the ability to oversee and correct employee's work, whilst still inspiring and motivating them.
• Analyze Dashboards and reports to create action plans for improvement and continuous improvement outcomes.
• Ability to deliver training sessions with a high level of energy, enthusiasm and customer engagement.
• Ability to operate across several computer platforms (Mac and Wintel) and common browsers (Firefox and Chrome).
• Takes ownership of Cases from end to end.
• Great capacity for customer interaction and conflict resolution.
• Experience working within an SLA and KPI driven environment.
• Our Perks & BenefitsEquity packages for you to be a part of the SiteMinder journey.
• Hybrid working model (in-office & from home).
• Mental health and well-being initiatives.
• Generous parental (including secondary) leave policy.
• Paid birthday, study and volunteering leave every year.
• Sponsored social clubs, team events, and celebrations.
• Employee Resource Groups (ERG) to help you connect and get involved.
• Investment in your personal growth offering training for your advancement.
• Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch. When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
• LI-Hybrid

ทักษะ:

Problem Solving, Finance, Statistics

ประเภทงาน:

งานประจำ

• Use our rich data warehouse and your problem solving skills to support Business Managers answer tricky questions about Customer Growth, Product adoption, and User behaviour etc.
• Find insights that help us understand how customers interact with our Transaction Products, using the large data sets we now have at our disposal (Stripe payment data, Demand Performance data, SM proprietary data on hotel bookings and product usage, Customer data, etc.). The team needs you to be creative in your usage and interpretati ...
• Suggest and run experiments that will move the metrics that matter: we want you to be the missing link between our Strategy teams & our Product teams and address questions that will drive business growth.
• Partner with our Business Managers and product teams to build, improve and maintain dashboards that track the health and growth of our customer base.
• Collaborate with Business Managers and Marketing teams to drive analysis and impact measurement for various growth campaigns utilising tools such as HighTouch, Intercom, Heap, etc.
• Support leadership on analysis required to drive key meetings (Monthly Reviews, Performance reporting sessions, etc.).
• Be a champion for data-driven decision making, analytics.
• Own & maintain your projects, data models, dashboards, and use tools like Confluence, Google Drive, etc. proficiently to document and share your work for posterity in a fast-paced environment.
• Too general for you? No worries, here are a couple of pointers on how you bring value Explore usage patterns for Siteminder Pay customers to identify our best and worst users, and find ways to re-engage lapsed customers + drive adoption of the product.
• Partner with Business Managers to design, build and productionize a SM Pay, Demand and GDS Product Health scores, using the wealth of data we have at our disposal to quantify how successful customers are at deploying our product within their hotel.
• Revisit regional product pricing and value proposition to boost attachment of the product during the sales process, and optimise product unit economics.
• What you have:
• Professional Experience & Profile.
• 2-4 years proven experience as a Consultant, Data Analyst or a similar analytical role.
• Bachelor's degree in Business, Finance, Statistics, Data science, Engineering or a related quant field. A Master's degree is a plus.
• You are a self starter with high energy and a proven ability to roll up your sleeves to get things done.
• You have experience optimising customer journeys, and running data-driven experiments to increase customer lifecycle value (churn, revenue, etc.).
• You are a team player with a humble attitude, you can give and take criticism.
• You have experience collaborating with business leaders to support strong data-led decision making.
• You have excellent communication skills and the ability to translate complicated technical analysis into compelling narratives that can be used to influence senior leaders.
• You have a keen eye for detail, a critical mind, and the ability to prioritise tasks and manage multiple projects simultaneously.
• You enjoy analysing business drivers and levers, getting deep into the data, using first principles thinking, and consistently delivering great results.
• Knowledge of the software industry or hospitality sector is advantageous but not essential.
• Analysis & Technical skills You have experience extracting, manipulating and interpreting data using SQL (Snowflake or Databricks experience preferred, but any will do).
• You are handy with data visualisation tools like Tableau or Looker and have a willingness to get better.
• You have experience with Excel and/or Google sheets and are confident analysing data + building models in excel using excel functions (lookups, pivots, formatting, manipulation and transformation, visualisation).
• Bonus: You have experience with Salesforce.
• Bonus: You have experience with Customer Engagement & Marketing automation software like Marketo, Intercom or Salesforce Marketing cloud.
• Bonus: You have experience with ETL or Reverse ETL tools like Fivetran, Hightouch, Census.
• Bonus: You have experience with advanced analytical tools like R, Python.
• Our Perks & BenefitsEquity packages for you to be a part of the SiteMinder journey.
• Hybrid working model (in-office & from home).
• Mental health and well-being initiatives.
• Generous parental (including secondary) leave policy.
• Paid birthday, study and volunteering leave every year.
• Sponsored social clubs, team events, and celebrations.
• Employee Resource Groups (ERG) to help you connect and get involved.
• Investment in your personal growth offering training for your advancement.
• Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch. When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
• LI-Hybrid

ทักษะ:

Salesforce, Business Development

ประเภทงาน:

งานประจำ

• Customer acquisition - Provide information in order to educate and inform new prospects about SiteMinder's products and services.
• Client contact - Source opportunities via outbound and inbound cold calling activities.
• Respond to all incoming product inquiries, referrals and leads in a timely and effective manner.
• Maintain regular contact with prospective clients and new accounts.
• Sales target attainment - Consistently achieve sales KPIs and targets, finalising all sales in a timely manner.
• CRM (Salesforce.com) maintenance - Maintain accurate records of your business development activities on SiteMinder's CRM system.
• Client feedback - Provide client feedback on products to the Product Team so that products can be reviewed in line with the feedback.
• What you have.
• Possesses confidence, professionalism, motivation and eagerness to succeed.
• Driven and tenacious approach to hitting all sales activity goals.
• Have a basic understanding of how to achieve sales targets and manage business development activities.
• Strong verbal and written communication skills including professional telephone demeanor.
• Strong aptitude to learn the SiteMinder sales process and implement sales training.
• Uses time efficiently in order to meet personal and team goals and work collaboratively with other members of the team.
• Our Perks & BenefitsEquity packages for you to be a part of the SiteMinder journey.
• Hybrid working model (in-office & from home).
• Mental health and well-being initiatives.
• Generous parental (including secondary) leave policy.
• Paid birthday, study and volunteering leave every year.
• Sponsored social clubs, team events, and celebrations.
• Employee Resource Groups (ERG) to help you connect and get involved.
• Investment in your personal growth offering training for your advancement.
• Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch. When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
• LI-Hybrid