เงื่อนไขการค้นหา

ทักษะ:

Risk Management

ประเภทงาน:

งานประจำ

• Lead and manage multiple small-scale package projects and service initiatives, coordinating directly with customers and back-office operations.
• Drive complete project lifecycle management from order preparation through financial close-out, ensuring technical excellence.
• Develop comprehensive work plans, schedules, and resource strategies while conducting thorough risk analyses.
• Monitor project progress against established milestones and budgets while maintaining quality standards.
• Provide technical guidance and analytical support to project teams while managing vendor relationships.
• Proven track record in managing technical projects, particularly in equipment and engineering environments.
• Strong technical knowledge with expertise in project planning, organization, and resource control.
• Demonstrated ability to create detailed project documentation and risk management strategies.
• Excellence in stakeholder management and cross-functional team coordination.
• Strong analytical and problem-solving capabilities with attention to quality standards.
• Opportunity to manage diverse projects and drive technical innovation.
• Dynamic environment with direct customer interaction and strategic impact.
• Professional growth through hands-on experience with various technical projects.
• Development of advanced project management and leadership capabilities.
• Chance to work with cross-functional teams and shape project outcomes.
• Let us learn about you! Apply today.
• Looking to make an IMPACT with your career?.
• When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
• IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
• We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
• Become an IMPACT Maker with Schneider Electric - apply today!.
• 40 billion global revenue
• 9% organic growth
• 150 000+ employees in 100+ countries.
• You must submit an online application to be considered for any position with us. This position will be posted until filled.
• Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
• Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Electrical Engineering, English

ประเภทงาน:

งานประจำ

• Install and commission automated packaging machines at customer sites.
• Test machine functionality and performance after installation.
• Diagnose and troubleshoot electrical and mechanical issues.
• Provide after-sales technical support and on-site service.
• Perform preventive and corrective machine maintenance.
• Handle machine assembly, adjustment, and mechanical servicing.
• Prepare service reports and technical documentation.
• Travel internationally as required for customer support and installations.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Digital Marketing, Market Research, English, Thai

ประเภทงาน:

งานประจำ

• Assist the MD, client service manager and team in providing support.
• Drafts basic public relations and social media materials, including news releases, posts, media alerts, fact sheets, and other materials as directed.
• Create and edit content for in-house or client brand(s) in multiple formats such as video, text, and graphics.
• Market research to support client's project and business.
• Carries out special and media event planning activities and arrangements as outlined by the supervisor.
• Assists with the development and updating of media lists and other databases, including client, marketing, prospect, and administrative databases. Other tasks include database creation, data entry, and update additions and corrections.
• Assists with the management of outside vendors to successfully complete outside work, including, but not limited to, the printing materials, renting of audio/visual equipment, photography, graphic arts services, or supplying needed products.
• Assists with administrative duties.
• Support the projects being carried out by the company and team.
• Attends weekly meetings with the team to update projects and participates in brainstorming sessions.
• Performs other activities as assigned by the executive or by team supervisor as part of project or task(s) collaboration.
• Background in Marketing, Communications, PR, and/or Digital media is plus.
• Solution-oriented.
• Proficient on the computer.
• Positive attitude, Reliable, & Flexible.
• Bilingual in English and Thai.
• Willing and open to learning.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Organize and manage events outdoors.
• Prepare equipment and ensure all necessary materials are available.
• Act as a game master and facilitate event activities.
• Handle service providers and coordinate logistics.
• Take care of partners and maintain good relationships.
• Develop and manage partnerships with vendors and event organizers.
• Animate events with an engaging and lively voice; must be comfortable acting as an MC or speaker in English and Thai.
• Manage teams and coordinate event staff effectively.
• Ensure smooth execution of all customer interactions.
• Working Tuesday till Sunday 9:30 - 18:00 ( Six Days).
• Hands-on experience in planning, organising, and executing events, particularly corporate and team-building events.
• Ability to manage multiple events simultaneously while maintaining high-quality standards.
• Experience in managing event logistics, coordinating with suppliers, and overseeing event execution.
• Working or having worked in a Destination Management Company (DMC), Travel Agency, or MICE (Meetings, Incentives, Conferences, and Exhibitions) Agency is highly preferred.
• Knowledge of the travel and event industry, including familiarity with clients expectations and needs.
• Experience working with corporate clients in the MICE sector and understanding the dynamics of event management for businesses.
• Proficient in both English and Thai, must be a Thai National.
• Strong organizational and customer service skills.
• Team player.
• Comfortable coordinating bookings with service providers and performers.
• Flexible and responsive to messages outside of office hours.
• Ability to ride a scooter is a plus.
• Company phone provided.
• 500 Baht per events organizing.
• Travel and event expenses covered.
• Competitive salary and opportunities for growth within the company.
• Free team lunch every Sunday.
• Website TB: https://teambuildingbkk.com/.
• Website BKK French Touch: https://bkkfrenchtouch.com/party-planner-in-thailand/.
• Website CSR: https://bangkokcsrteambuilding.com/.
• Website Amazing Adventure: https://www.amazingadventurebangkok.com/.
• BKK French Touch Co., Ltd.
• 39/4 Soi Atthakrawi 1, Sukhumvit 26 Road,.
• Khlong Tan, Khlong Toei, Bangkok 10110.
• Location: https://share.google/EFPeBtV9ssfZ90d9B.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Coordinate with Sales, Business Development, and Key Account teams to execute shipment instructions in accordance with SOPs.
• Manage both import and export shipments, including booking, documentation, and cargo movement.
• Collaborate with customers, carriers, suppliers, vendors, and related departments for import/ export processes.
• Arrange cargo pickup (export) and delivery (import), including monitoring shipment schedules and status updates.
• Prepare and handle all relevant shipping documents such as invoices, packing lists, AWB/BL, permits, and customs-related documentation.
• Track shipments and proactively update customers on cargo status, delays, or issues.
• Coordinate customs clearance processes and ensure compliance with local regulations (for import shipments).
• Create and maintain accurate job files, system entries, and reports.
• Verify and process billing, including debit/credit notes from overseas agents and invoicing to customers and vendors.
• Investigate and resolve customer inquiries, discrepancies, and operational issues in a timely manner.
• Ensure accuracy, quality, and compliance with company standards and KPIs.
• Perform additional duties as assigned by the Manager.
• Good understanding of import/export operations in freight forwarding/logistics.
• Excellent written and verbal English communication skills, with the ability to interact professionally with customers and internal stakeholders.
• Detail-oriented, organized, and able to multitask in a fast-paced environment.
• Ability to work under pressure and meet tight deadlines.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Problem-solving mindset with a proactive approach.
• Start immediately or within short notice period is preferred.
• Diploma or Bachelor s degree in Logistics/ Shipping/Airline/ Freight Forwarding or a related field.
• Minimum of 3-5 years of experience or specialization in Freight Forwarding or a related logistics industry.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Able to work as a shift, Good Communication Skills, Service-Minded, Thai

ประเภทงาน:

งานประจำ

• สถานที่ทำงาน: ลาดพร้าว 87 แยก 25.
• เงินเดือน: 18,000 - 22,000 (ขึ้นกับประสบการณ์และความสามารถ).
• ภาษา: ภาษาไทย (ฟัง พูด อ่าน เขียน ได้คล่อง), ภาษาอังกฤษ (ฟัง พูด อ่าน เขียน ได้เบื้องต้น).
• เวลาทำงาน: ช่วงเรียนรู้งาน วันจันทร์-เสาร์ 09.00 - 18.00 น., ช่วงเข้ากะ กะละ 12 ชั่วโมง 4 วัน/สัปดาห์.
• ค้นหา CS สายบวก! ไม่ใช่แค่คอยตอบแชท แต่พร้อมที่จะดูแลเชิงรุก กระตุ้นยอดขาย เพื่อรับค่าคอมฯ แบบจุใจ! เบื่อไหมกับการเป็น CS ที่นั่งรอตอบคำถามตามสคริปต์ไปวันๆ? ที่นี่เรามองหา "นักแก้ปัญหาและนักสร้างโอกาส"! หน้าที่ของคุณไม่ใช่แค่ Support แต่คือการดูแลลูกค้าอย่างใกล้ชิด ติดตามผลลัพธ์ ทำให้ลูกค้ารักสินค้าและบริการของเรา กระตุ้นการตัดสินใจซื้อ และสนุกไปกับการ Upsell ยิ่งคุณดูแลลูกค้าได้ดีเยี่ยมเท่าไหร่ รายได้จาก "ค่าคอมมิชชั่น" ของคุณก็จะยิ่งพุ่งสูงขึ้นเท่านั้น! ถ้าคุณรักงานบริการและมีสายเลือดนักขายแฝงอยู่. มาร่วมเติบโตไปด้วยกัน!
• Support 80% / Follow-up & Upsell 20%.
• ความรับผิดชอบหลัก (Key Responsibilities).
• Multichannel Support: ให้คำแนะนำและแก้ไขปัญหาการใช้งานระบบ Paxel ผ่านทาง Live Chat, Email, Social Platform และทางโทรศัพท์ผ่าน ระบบ call-center อย่างมืออาชีพและสุภาพ.
• Proactive Engagement: ติดตามสถานะการใช้งานของลูกค้า (Monitoring) และติดต่อสอบถามหรือให้คำแนะนำเพิ่มเติมก่อนที่ลูกค้าจะแจ้งปัญหาเข้ามา เพื่อเพิ่มอัตราการต่ออายุสมาชิก (Retention).
• Technical Troubleshooting: วิเคราะห์และแยกแยะปัญหาทางเทคนิคเบื้องต้น สามารถอธิบายขั้นตอนการแก้ไขที่ซับซ้อนให้กลายเป็นเรื่องง่ายสำหรับลูกค้า และประสานงานกับทีม Developer หรือฝ่ายที่เกี่ยวข้อง เพื่อแก้ไขปัญหาทางเทคนิคให้ลูกค้าอย่างรวดเร็ว.
• CRM & Task Management: บันทึกข้อมูลลูกค้าและจัดการเคสอย่างเป็นระบบผ่านโปรแกรม CRM และติดตามความคืบหน้าของงานผ่าน Task Management เพื่อไม่ให้ตกหล่น.
• Knowledge Base Contribution: รวบรวมคำถามที่พบบ่อย (FAQs) เพื่อช่วยทีมพัฒนาคู่มือการใช้งาน (Manual) หรือบทความ Knowledge Base บนเว็บไซต์.
• Shift Work: สามารถเข้ากะตามช่วงเวลาที่กำหนดเพื่อให้ครอบคลุมการดูแลลูกค้าอย่างต่อเนื่อง.
• Experience: มีประสบการณ์ด้านงานบริการลูกค้า (Customer Service) อย่างน้อย 1-2 ปี หากมีประสบการณ์ในธุรกิจ SaaS หรือ Tech Startup จะได้รับพิจารณาเป็นพิเศษ.
• Communication Skills: มีทักษะการสื่อสารดีเยี่ยม สามารถจับประเด็นสำคัญได้ไว ใช้ภาษาไทยได้อย่างถูกต้อง สุภาพ และมีน้ำเสียงที่เป็นมิตร (Service Mind).
• Analytical Thinking: มีตรรกะในการคิด (Logic) ที่ดี สามารถแยกแยะความสำคัญของปัญหา และตัดสินใจแก้ไขสถานการณ์เฉพาะหน้าได้อย่างใจเย็นและเป็นระบบ.
• Tech Savvy: เรียนรู้การใช้งานซอฟต์แวร์ใหม่ๆ ได้รวดเร็ว หากใช้โปรแกรมกลุ่ม Task Management (เช่น Notion, CODA, Trello) หรือ CRM (เช่น HubSpot, Zendesk) ได้จะพิจารณาเป็นพิเศษ.
• Emotional Intelligence: มีความฉลาดทางอารมณ์สูง (EQ) สามารถรับมือกับลูกค้าที่กำลังหงุดหงิดได้ด้วยความเข้าใจและอดทน.
• Ownership: มีความรับผิดชอบสูง ตื่นตัวในการทำงาน (Active) ไม่รอให้งานเดินเข้ามาหา แต่พร้อมเดินเข้าหางาน.
• Mindset: มี "Growth Mindset" และ "Empathy" (ความเข้าใจอกเข้าใจลูกค้า) มุ่งเน้นการแก้ปัญหาที่ต้นเหตุ ไม่ใช่แค่แก้ปัญหาให้จบเป็นครั้งคราว.
• หากสื่อสารภาษาอังกฤษได้ จะพิจารณาเป็นพิเศษ (สินค้าและบริการของเรารองรับทั้งในไทยและทั่วโลก).
• Education: ปริญญาตรีทุกสาขา.
• ประกันสังคม.
• โบนัสประจำปี (ตามผลประกอบการบริษัท).
• งานเลี้ยงสังสรรค์ประจำปี.
• ค่ากะ.
• Incentive/Commission (ตามโครงสร้างบริษัท/ผลประกอบการ).
• Work From Home (ขึ้นอยู่กับความสามารถและความรับผิดชอบ กำหนดโดยผู้บังคับบัญชา).

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Budgeting, Purchasing, Problem Solving

ประเภทงาน:

งานประจำ

• Co-ordinate to IT for releasing telephone signal.
• Adjust and solve problem of telephone equipment and wire connected.
• Telephone conference usage.
• 2) CISCO VC System and Meeting roomsSolve problem of VC CISCO.
• Coordinate with vendors for repair and maintenance.
• 3) SMS Gateway/Application/Web based: TRUE Move / Digital Marketing CenterCoordinate to vendor for price and agreement.
• Create user such as UI, Claims, POS, Medical, MKT etc.
• Receive SMS requested form: 1 way / 2 ways SMS.
• Send out as request and inform status to user.
• Create SMS status report and send to user via email.
• Monitor and solve the problem.
• Monthly expenses report to user via email.
• 4) Billing Telephone Fax SystemCreate group department of each cost center to be easy for making the report and allocate expense.
• Create report and retrieve report both call in and out to user and call center 1373.
• 5) Air Card/ Mobile PhoneReceive the request from department in managing air card and mobile phone, based on the policy.
• Coordinate with the external parties (e.g. TRUE, Dtac, AIS) to provide air card and mobile phone with package.
• Distribute air card to employees.
• 6) Service Maintenance/ repair of Office facilities equipmentReceive the request for maintenance of Xerox machine, thermal binding machine, signet company machine, facsimile, LCD projector, AV System, Locker.
• Perform primary investigation and fix machines.
• Coordinate with vendors.
• Prepare document and request for budgeting.
• 7) Access Control CCTV SystemAccess Control.
• Receive the request from departments or HR to add/ update/ cancel the authorization to access the company.
• Maintain the authorization to access the company in the system.
• Provide the reports regarding to access information, based on the request.
• Coordinate with vendors for fixation of access control system and plan for PM activity.
• CCTV.
• Prepare and perform purchasing process for CCTV setup.
• Coordinate with vendor to setup and repair CCTV and plan for PM activity.
• Monitor the problem/ issues of CCTV.
• Check and open the historical record for department based on the request.
• 8) General ServicesDaily floor survey on cleanliness, tidiness and readiness of their floor such as meeting room services, toilet, photocopier etc.
• Then submit weekly survey report to Manager every Monday.
• 9) Facility Management services request formCoaching others to complete job properly for a high quality of services under manager supervisor.
• After job completion, remind user to close jobs after job completion (NPS score will be given by users or else jobs cannot be closed).
• 10) AV systemSetup/test mini stadium system for major event activity as request and standby.
• Coordinate with vendors for plan PM activity.
• 11) Locker managementUpdate user list.
• Add/remove/set PIN password for user.
• Change battery and repair.
• Must HaveBachelor 'sdegree in any fields.
• At least 2 years in general affairs or administrative including maintenance function, service operations related function incl. administrative tasks, facility management or any related areas.
• Knowledge of supervisory principles, facilities maintenance, and relevant local laws, rules and regulations.
• Nice to HaveHigh customer and service orientation as well as a smart approach towards various stakeholders.
• Communication skills with goodEnglish.
• Customer orientation, Time management and problem solving.
• Computer skills i.e. MS Office, Outlook, Excel and Word is required.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

ทักษะ:

Express, Payroll, Work Well Under Pressure, English

ประเภทงาน:

งานประจำ

• Time Attendance City Ops, Middle Mile, Service Point.
• Summary Report Attendance.
• Add finger scan.
• Add FTE/Temp leave rights (Empeo, HRIS).
• Information of employees who are late, absent from work for issuing warnings.
• Report Attendance for incentives.
• Report Attendance for payroll.
• Report Attendance Costing Team, Analytic Tea.
• Requirements: At least 1 year Time Attendance Experience.
• Multi-tasked, and able to work well under pressure.
• Good in Excel, Google sheet, PowerPoint, etc.
• Able to communication in English.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Service-Minded, Teamwork, Good Communication Skills, Energetic, Fast Learner, English

ประเภทงาน:

งานประจำ

• Solutions, Not Just Products: Offer new, durable, and "Second Life" products.
• Omnichannel Expert: Sell seamlessly across all platforms in-store, digital, and social media..
• Build Loyalty: Use services like the Decat Club, testing zones, and personalized repair services to keep customers coming back..
• Smart Payments: Guide new customers through a smooth checkout experience (Traditional, QCO, or Mobile)..
• Create an Experiential Playground (Layout & Safety).
• Customer-Friendly Layouts: Design store spaces that make it easy for customers to make the "Best Choice" quickly..
• Product Availability: Ensure the right gear is ready for your customers, whether on the shelf or available for online order..
• Sustainability in Action: Take charge of waste management and eco-design initiatives to reduce our environmental footprint..
• Safety First: Guarantee the safety of our customers, their data, and our products within your territory..
• Who are we looking for?.
• Sport Lover: You don t just know sport; you practice and play it regularly (we want to talk about sports with you!)..
• User-Centric: You have a strong service mindset, a natural smile, and a passion for making others happy..
• Effective Communicator: Good level of both Thai and English (to collaborate with a diverse team and customers)..
• Agile & Bold: You thrive in a fast-paced environment, are a great listener, and dare to share your opinions to grow the team..
• Team Player: You enjoy working and winning together with international teammates..
• Flexible: Ready to support our community on weekends and public holidays..
• Living Our DNA: You express our core values through your actions: Vitality, Responsibility, Generosity, and Authenticity..
• DECATHLONIAN BENEFITS.
• Be a Shareholder: Exclusive annual options to invest in Decathlon s global success..
• Financial Security: Competitive salary, performance bonuses, and a Provident Fund (starting from your first full month)..
• Health & Wellness: Comprehensive group insurance (Life, Health, and Dental)..
• Perks: Generous employee discounts on all your favorite gear..
• Deep Growth: A learning environment where you can make a real impact, with career opportunities both locally and globally..
• Ready to turn your passion into your profession? Apply now and let s play!.
• Would you like me to help you draft a specific Social Media post or a "Call to Action" to go along with this job description?.
• DECATHLON THAILAND.
• มาสนุกและเติบโตไปกับโลกของกีฬาที่ "ดีแคทลอน".
• หากคุณเป็นคนรักกีฬาและกำลังมองหาเส้นทางอาชีพที่เต็มไปด้วยพลังและความท้าทาย. ที่นี่คือที่ของคุณ! ดีแคทลอน เราเป็นบริษัทกีฬาชั้นนำระดับโลกที่ดูแลตั้งแต่การผลิต คลังสินค้า ไปจนถึงร้านค้าปลีก.
• เรากำลังขยายตัวอย่างรวดเร็วทั่วประเทศไทย และมองหาเพื่อนร่วมทีมที่มีความกระตือรือร้น เชื่อถือได้ และพร้อมจะส่งต่อความสุขของกีฬาให้กับทุกคน หากคุณพร้อมจะเติบโตไปกับเราในบรรยากาศการทำงานที่สนุกและเป็นกันเอง มาร่วมเดินทางสายสปอร์ตนี้ไปด้วยกัน!.
• MAKE WELLBEING ACCESSIBLE FOR ALL" ให้สุขภาพกายและใจที่ดี เป็นเรื่องง่ายสำหรับทุกคน.
• บทบาทหน้าที่ของคุณ (Your Mission).
• เป้าหมายหลักของคุณคือการ "ส่งต่อความสุขและทางเลือกที่ดีที่สุดให้กับคนรักกีฬา" ผ่านช่องทางที่หลากหลาย (Omnichannel) โดยเน้นความยั่งยืนและความพึงพอใจของลูกค้าเป็นหัวใจสำคัญ.
• มอบประสบการณ์ที่ดีที่สุดให้กับลูกค้า (Customer Delight).
• แนะนำโซลูชันที่ตอบโจทย์: นำเสนอสินค้าและบริการที่ตรงใจลูกค้า ไม่ว่าจะเป็นสินค้าใหม่, สินค้ามือสอง (Second Life).
• ดูแลลูกค้าได้ทุกที่: ขายและให้บริการทั้งที่หน้าร้านและผ่านช่องทางออนไลน์ (Digital & Social Media).
• บริการที่มากกว่าการขาย: แนะนำสิทธิพิเศษ Decat Club, บริการซ่อมเบื้องต้นเพื่อยืดอายุการใช้งานสินค้า (Sustainability) และทางเลือกการชำระเงินที่สะดวกสบาย.
• สร้างสรรค์พื้นที่เพื่อคนรักกีฬา (Store Experience & Safety).
• จัดหน้าร้านให้ "น่าช้อป": ดูแลพื้นที่ให้สะอาด ปลอดภัย และช่วยให้ลูกค้าตัดสินใจเลือกสินค้าได้ง่าย (Self-Informed Best Choice).
• บริหารสต็อกให้เป๊ะ: มั่นใจว่าลูกค้าจะได้สินค้าที่ต้องการเสมอ ทั้งในร้านและบนออนไลน์.
• ใส่ใจสิ่งแวดล้อม: ร่วมกิจกรรมการจัดการขยะและการใช้ทรัพยากรอย่างคุ้มค่าตามแนวทางรักษ์โลกของเรา.
• คุณสมบัติที่เรามองหา (Who are we looking for?).
• หลงรักในกีฬา (Sport Lover): คุณไม่ได้แค่รู้จักกีฬา แต่คุณ "เล่น" และฝึกฝนเป็นประจำ (เราอยากคุยเรื่องกีฬาเดียวกับคุณ!).
• ใส่ใจลูกค้า (User-Centric): มีจิตวิญญาณการบริการ ยิ้มแย้ม และพร้อมส่งต่อความสุขให้ผู้อื่นเสมอ.
• สื่อสารได้ดี (Effective Communicator): ทักษะภาษาไทยและภาษาอังกฤษดี (เพื่อประสานงานกับทีมงานและลูกค้าที่หลากหลาย).
• คล่องตัวและกล้าตัดสินใจ (Agile & Bold): สนุกกับการทำงานที่รวดเร็ว เป็นผู้ฟังที่ดี และ "กล้า" แสดงความคิดเห็นเพื่อพัฒนาทีม.
• ทำงานร่วมกับผู้อื่นได้ (Team Player): มีความสุขกับการทำงานร่วมกับเพื่อนร่วมทีมจากหลากหลายวัฒนธรรม.
• ยืดหยุ่นเรื่องเวลา (Flexible): พร้อมสนับสนุนทีมในวันเสาร์-อาทิตย์ และวันหยุดนักขัตฤกษ์.
• มี DNA ของชาวดีแคทลอน (Decathlon DNA): สะท้อนตัวตนผ่านค่านิยม มีชีวิตชีวา (Vitality), รับผิดชอบ (Responsibility), เอื้อเฟื้อ (Generosity) และเป็นตัวของตัวเอง (Authenticity).
• สิทธิประโยชน์สำหรับชาวดีแคทลอน (Decathlonian Benefits).
• Shareholding: โอกาสร่วมเป็นเจ้าของบริษัทผ่านการถือหุ้นดีแคทลอน.
• Financial Security: เงินเดือนที่เหมาะสม, โบนัสตามผลงาน และกองทุนสำรองเลี้ยงชีพ (เริ่มสมทบตั้งแต่วันแรก).
• Health & Wellness: ประกันกลุ่ม (ชีวิต, สุขภาพ, ทันตกรรม) และส่วนลดพนักงานสำหรับซื้อสินค้า.
• Growth & Learning: พื้นที่ให้คุณได้ลองทำจริง เจ็บจริง และเติบโตจริง พร้อมโอกาสย้ายสายงานหรือไปทำงานต่างประเทศในอนาคต.
• อยากลองท้าทายตัวเองในโลกกีฬาดูไหม? ส่งโปรไฟล์ของคุณมาให้เราได้เลย แล้วพบกันที่ Decathlon!.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• ประกาศรับสมัคร
• พนักงานตำแหน่ง Sales Advisor พนักงานขายเครื่องสกัดชา Gee-Teapressoคุณสมบัติ
• ไม่จำกัดเพศ
• อายุ: 18 - 45 ปี
• ระดับการศึกษา: ไม่จำกัด
• ประสบการณ์: 1 ปีขึ้นไป
• เงินเดือน: ตามตกลง
• ความรู้เฉพาะทางด้านเครื่องดื่มและอุปกรณ์
• ความเข้าใจในผลิตภัณฑ์: ต้องรู้ลึกเกี่ยวกับเครื่องชงชาแต่ละประเภท เช่น ระบบแรงดัน, อุณหภูมิที่เหมาะสมสำหรับใบชาแต่ละชนิด และฟังก์ชันการใช้งาน.
• ทักษะการชง (บาริสต้า): หากมีความสามารถในการชงชาหรือกาแฟจะได้รับการพิจารณาเป็นพิเศษ เพราะสามารถสาธิตการใช้งานเครื่องและสร้างความมั่นใจให้ลูกค้าได้.
• ความเชี่ยวชาญด้านอุปกรณ์: เข้าใจการดูแลรักษาเบื้องต้น และสามารถเปรียบเทียบข้อดี-ข้อเสียของเครื่องแต่ละรุ่นได้.
• ทักษะการขายและการเจรจาต่อรอง
• ศิลปะการนำเสนอ: สามารถสื่อสารคุณสมบัติของสินค้าให้ตอบโจทย์ความต้องการของลูกค้า (จิตวิทยาการขาย).
• ทักษะการเจรจา: มีไหวพริบในการต่อรองเพื่อให้บรรลุเป้าหมายการขายและสร้างความพอใจให้ทั้งสองฝ่าย.
• การหาลูกค้าใหม่ (B2B/B2C): มีทักษะในการเข้าหาลูกค้ากลุ่มองค์กร เช่น ร้านอาหาร ร้านคาเฟ่ หรือออฟฟิศ.
• บุคลิกภาพและทัศนคติ
• รักการบริการ (Service Mind): มีความใจเย็น ยิ้มแย้ม และพร้อมช่วยเหลือลูกค้าเมื่อเกิดปัญหา.
• ความมุ่งมั่นและความอดทน: สามารถทำงานภายใต้ความกดดันของเป้าหมายยอดขายได้.
• ความกระตือรือร้น: สนใจอัปเดตเทรนด์เครื่องดื่มใหม่ๆ อยู่เสมอเพื่อนำไปแนะนำลูกค้า.
• การเดินทาง: หลายบริษัทระบุว่าต้องสามารถเดินทางไปพบลูกค้าหรือออกบูธตามสถานที่ต่างๆ ได้.
• ทักษะคอมพิวเตอร์: สามารถใช้โปรแกรมพื้นฐาน เช่น Excel หรือ PowerPoint เพื่อทำรายงานการขายหรือ Presentation ได้.
• สนใจสมัครงานตำแหน่งงานนี้กรุณาติดต่อ
• สนใจสมัครส่ง Resume/CV มาที่ [email protected]
• สนใจรายละเอียเพิ่มเติมติดต่อ 098 489 9396.
• เงินเดือน: ตามตกลง.
• ทำงาน: 6 วัน.
• ประกันสังคม.
• วันหยุด.
• ลากิจ-ป่วย-พักร้อน.
• เครื่องแบบของทางร้าน.
• ค่าเครื่องดื่มวันละ 100 บาท.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Sell physically or digitally our available products that meet our customer's needs.
• Offer services that contribute to product purchases (in-store credit, testing, gift cards, Decat club.).
• Guarantee customer delight and loyalty through a close relationship on all channels.
• Sell all solutions that fulfill the experience expected by the customer: Products (new, marketplace, second-life, rental, subscription ) and Services (travel, decathlon coach ).
• Take action in all channels to promote and sell our solutions (stores, digital, social networks, beyond the store.).
• Offer new customers a suitable payment experience (traditional, QCO, mobile).
• Offer basic repair services, helping to extend a product's lifespan, or personalization services.
• 2nd RESPONSIBILITY.
• Delight my customers with customer-friendly, experiential, omnichannel, and safe layouts that make them want to discover our sports and solutions.
• Ensure customer-friendly layouts facilitate SIBC (Self Informed Best Choice) and fulfill the quick store strategy.
• Guarantee our products' physical and digital availability (store, internet, order stock).
• Guarantee your customers' safety (in your store, your products, and their data).
• Set up experiential and effective layouts (T/O, margin, Stock Lifetime T/O per Layout Meter) that highlight the breadth of our product and service offers.
• Acting through actions that preserve our resources and our societal impact (ecodesign, waste management, etc.).
• Demanding in customers.
• Have sports passion and practice.
• Good English and Thai level.
• Can work in a fast-paced environment.
• Good listener and dare to give your opinion.
• Have a smile on your face.
• Can work with international teammates.
• Ability to work on weekends and public holidays.
• Have our company core values and express them through your actions Vitality, Responsibility, Generosity, and Authenticity.
• Decathlonian Benefits.
• Be a shareholder, with an exclusive annual option to invest in Decathlon s Shares.
• Provident fund.
• Competitive salary.
• Group insurance includes life, health, and dental insurance.
• Performance bonus.
• Employee discount.
• A learning environment where you can dive deep and make an impact.
• Wide range of career opportunities locally and globally.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Sell physically or digitally our available products that meet our customer's needs.
• Offer services that contribute to product purchases (in-store credit, testing, gift cards, Decat club.).
• Guarantee customer delight and loyalty through a close relationship on all channels.
• Sell all solutions that fulfill the experience expected by the customer: Products (new, marketplace, second-life, rental, subscription ) and Services (travel, decathlon coach ).
• Take action in all channels to promote and sell our solutions (stores, digital, social networks, beyond the store.).
• Offer new customers a suitable payment experience (traditional, QCO, mobile).
• Offer basic repair services, helping to extend a product's lifespan, or personalization services.
• 2nd RESPONSIBILITY.
• Delight my customers with customer-friendly, experiential, omnichannel, and safe layouts that make them want to discover our sports and solutions.
• Ensure customer-friendly layouts facilitate SIBC (Self Informed Best Choice) and fulfill the quick store strategy.
• Guarantee our products' physical and digital availability (store, internet, order stock).
• Guarantee your customers' safety (in your store, your products, and their data).
• Set up experiential and effective layouts (T/O, margin, Stock Lifetime T/O per Layout Meter) that highlight the breadth of our product and service offers.
• Acting through actions that preserve our resources and our societal impact (ecodesign, waste management, etc.).
• Demanding in customers.
• Have sports passion and practice.
• Good English and Thai level.
• Can work in a fast-paced environment.
• Good listener and dare to give your opinion.
• Have a smile on your face.
• Can work with international teammates.
• Ability to work on weekends and public holidays.
• Have our company core values and express them through your actions Vitality, Responsibility, Generosity, and Authenticity.
• Decathlonian Benefits.
• Be a shareholder, with an exclusive annual option to invest in Decathlon s Shares.
• Provident fund.
• Competitive salary.
• Group insurance includes life, health, and dental insurance.
• Performance bonus.
• Employee discount.
• A learning environment where you can dive deep and make an impact.
• Wide range of career opportunities locally and globally.

ทักษะ:

Opera, English

ประเภทงาน:

งานประจำ

• Supervise and guide Front Office/Guest Service team members in delivering outstanding guest experiences.
• Handle check-in, check-out, and guest inquiries efficiently while maintaining a welcoming atmosphere.
• Resolve guest concerns promptly and professionally, escalating issues where necessary.
• Monitor room allocations, VIP arrangements, and special requests to ensure seamless service.
• Train, coach, and motivate team members to uphold Mövenpick service standards.
• Coordinate with other departments (Housekeeping, Engineering, F&B) to ensure smooth operations.
• Ensure adherence to safety, security, and sustainability practices aligned with Mövenpick BDMS Wellness Resort Bangkok.
• Support the implementation of loyalty programs and guest engagement initiatives.
• Qualifications Previous experience in a Front Office or Guest Services supervisory role within a hotel environment.
• Fluent in Thai and proficient in English (additional languages an advantage).
• Strong leadership, interpersonal, and communication skills.
• Knowledge of Opera or similar PMS preferred.
• Ability to work flexible shifts, including weekends and holidays.
• Positive, service-minded attitude with a focus on guest satisfaction and team development.
• Commitment to Mövenpick BDMS Wellness Resort Bangkok s Sleep Well, Eat Well, Meet Well, Live Well standards.
• Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor s learning programs.
• Opportunity to grow within your property and across the world!.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Sell products and services (in-store & digital) that meet customer needs.
• Promote complete solutions: products, services, and experiences.
• Build strong customer relationships and loyalty across all channels.
• Support payment options, basic repairs, and personalization services.
• Promote solutions via store, digital, and social platforms.
• Store & Omnichannel Experience.
• Ensure attractive, customer-friendly, and safe layouts.
• Guarantee product availability (store & online).
• Deliver a seamless omnichannel experience (SIBC & quick store strategy).
• Ensure safety for customers, products, and data.
• Contribute to sustainable practices (eco-design, waste management).
• Passion for sports.
• Good Thai & English communication.
• Customer-focused and proactive.
• Comfortable in a fast-paced environment.
• Strong listening and communication skills.
• Positive attitude, able to work weekends/public holidays.
• Live Decathlon values: Vitality, Responsibility, Generosity, Authenticity.
• Decathlonian Benefits.
• Be a shareholder, with an exclusive annual option to invest in Decathlon s Shares.
• Provident fund.
• Competitive salary.
• Group insurance (life, health, dental).
• Performance bonus.
• Employee discount.
• Learning environment with real impact.
• Local & global career opportunities.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Sales, Market Research, Customer Relationship Management (CRM), Thai, English

ประเภทงาน:

งานประจำ

• Identify, develop, and close new business opportunities by offering tailored people development solutions to clients.
• Drive sustainable revenue through client acquisition and expanding existing accounts to meet sales targets.
• Serve as a trusted advisor, managing end-to-end engagements and ensuring the delivery of effective solutions.
• Keep abreast about industry trends, market demands, and emerging people development practices.
• Build and maintain strong relationships with HR leaders, decision-makers, and other key stakeholders to drive revenue growth.
• What experience do I need?.
• 0-8 Years in business analyst, consultative selling, or business development - preferably in a professional service industry.
• Fresh Graduate Welcome.
• What competencies should I have?.
• Strong prospecting skills.
• Exemplary phone manner.
• Consultative sales ability.
• Comfort in selling over the phone to consumers (B2C).
• Exceptional interpersonal and communication skills.
• Ability to network - connections to business communities.
• What are the must haves ?.
• Are fluent in business level of Thai and English.
• Value teamwork and collaboration.
• Potential and/or Interest to become trainer.
• University or College Degree in any relate field.
• What benefits would I receive?.
• Dale Carnegie s extensive training opportunities for personal and professional development.
• Highly global, professional, top quality and fun working environment.
• Breakthroughs for personal and career development.
• What is the compensation plan?.
• Salary structure with bonus program.
• Overrides on individual and team success and year-end bonus package.
• World-class benefits and welfare for all Gens.
• Trainer professional package when become a certified trainer.
• Interested applicants, please apply online at http://www.dalecarnegie.com/careers/ AND send your resume to [email protected]
• Dale Carnegie Thailand.
• 195 One Bangkok Tower 4, 15th Floor, Wireless Road, Lumpini, Pathumwan, Bangkok, 10330, Thailand.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Provide comprehensive product and service information to customers in the automotive industry, addressing their inquiries and resolving issues efficiently.
• Engage potential customers by answering questions, offering advice, and suggesting additional relevant automotive products and services.
• Open and maintain customer accounts, ensuring accurate records and up-to-date information.
• Resolve customer complaints by identifying issues, providing effective solutions, and following up to ensure satisfaction. Maintain the highest level of service, professionalism, and product knowledge in all customer interactions.
• Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.
• AI READINESS
• Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.
• Work Conditions:Work Schedule: 40 hours per week, 5 days per week, with shifts, including night shifts. Flexibility to work on weekends and holidays is expected.
• What We're Looking For:Strong communication skills in Thai (spoken and written) and good proficiency in English.
• Exceptional customer service skills with the ability to manage inquiries, concerns, and provide timely resolutions.
• Previous experience in call centers, customer service, or supervisory roles, particularly within the automotive industry, is a plus.
• Ability to remain composed and professional under pressure, especially in busy or challenging situations.
• New graduated are welcome.
• Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.
• We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.
• 61186 | Customer Services Claims | Professional | [[custPositionClusterCSB]] | Allianz Partners | Full-Time | Permanent
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
• We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
• We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
• Join us. Let's care for tomorrow.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Business Development, Problem Solving, Quantitative Analysis, English

ประเภทงาน:

งานประจำ

• Bachelor s degree or equivalent diploma.
• Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
• Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
• Strategic thinker with strong analytical and problem-solving skills.
• 10+ years of experience in operations, preferably in BPO/ITES industry.
• 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
• Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
• Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
• Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
• Excellent written and verbal communication skills.
• Having high cultural awareness of political and social situations is a plus!.
• Proficiency in English and Thai is highly preferred (depends on the market assignment).
• Build a positive relation with Client in order to create new business opportunities.
• Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
• Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
• Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
• Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
• Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
• Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
• Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
• Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
• Streategize and execute Client/Leadership directions and decisions following the change management process.
• Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

ประเภทงาน:

งานประจำ

• Execute complex installation, maintenance, and repair services on customer equipment while maintaining highest quality standards.
• Provide expert technical guidance during commissioning, testing, and troubleshooting of sophisticated equipment.
• Identify and implement solutions for complex start-up challenges while building strong customer relationships.
• Proactively recognize and recommend equipment upgrades and new product opportunities to enhance customer operations.
• Contribute to service growth by identifying new opportunities during customer site visits.
• Technical expertise in equipment installation, commissioning, and maintenance.
• Strong problem-solving abilities with attention to detail and quality.
• Outstanding customer relationship management and communication skills.
• Ability to work independently while maintaining team collaboration.
• Dedication to continuous learning and staying current with technical developments.
• Hands-on experience with cutting-edge technical equipment and systems.
• Opportunity to build and maintain valuable customer relationships.
• Professional growth through diverse technical challenges and projects.
• Supportive team environment fostering knowledge sharing and development.
• Dynamic role combining technical expertise with customer interaction.
• Let us learn about you! Apply today.
• Looking to make an IMPACT with your career?.
• When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
• IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
• We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
• Become an IMPACT Maker with Schneider Electric - apply today!.
• 40 billion global revenue
• 9% organic growth
• 150 000+ employees in 100+ countries.
• You must submit an online application to be considered for any position with us. This position will be posted until filled.
• Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
• Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Problem Solving, English

ประเภทงาน:

งานประจำ

• Answer incoming calls and provide information to all customer requests at the first call solution (excluding policy cancellation request of direct marketing customers that transfer to retention team for further convincing).
• Carry out assignments and handle problems in accordance with call patterns, instructions, policies, procedures and / or accepted practices to ensure optimum level of Quality.
• Support customers to handle and eliminate day-to-day issues with enquiries.
• 2) Quality ManagementBe responsible for delivery our service offers with excellent service as well as handling the complex or difficult cases.
• Skill sets and the customer satisfaction measured by Bottom Up and Top Down NPS.
• Communicate professionally at all time with customers, other team and other department to ensure consistently effective working relationships.
• Contribute or be involved in Contact Centre process and procedural analysis or projects as and when required.
• 3) Business Acumen and multiple programs / systemsProcess and record new transactions.
• For those with non-call resolution, will escalate the case in the tracking service request - Footprints program to Functional Unit.
• Must HaveBachelor's degree in any fields.
• Minimum 2 years' experience in insurance operations, customer services, call center or other related field.
• Nice to HaveInsurance product knowledge.
• Customer service managerial skill.
• Problem solving decision making.
• Collaboration Data protection are required.
• Able to communicate in English is plu.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.
• Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the centre of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future - for our customers and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of ethnicity or cultural Internal background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
• Join us. Let's care for tomorrow.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Fluent in both Thai and English (spoken and written).
• Minimum qualification: High School Diploma; Diploma or Degree preferred.
• Good communication and interpersonal skills.
• Basic computer and typing proficiency.
• Previous customer service or call center experience is an advantage.
• Willingness to work in shifts, weekends, or public holidays as required.
• Why Join Us? Competitive salary and performance incentives.
• Professional and inclusive working environment.
• Training and development opportunities.
• Career growth in a global BPO company.
• Responsibilities: Handle customer interactions via phone, email, or chat in Thai and English.
• Assist customers with inquiries, product information, order status, and troubleshooting.
• Maintain accurate records of customer interactions in the system.
• Follow up to ensure resolution and customer satisfaction.
• Meet performance targets for quality, efficiency, and customer satisfaction.
• Escalate complex issues to the relevant department when necessary.