เงื่อนไขการค้นหา

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Data Analysis, Electronics, E-learning, English

ประเภทงาน:

งานประจำ

• Develop and update service training materials, SOPs, manuals, and learning resources for Service Staff (Cody).
• Create training content, including presentations, e-learning modules, videos, and practical exercises.
• Manage training materials and learning records through the Learning Management System (LMS).
• Training Delivery & Coaching.
• Deliver technical training on product installation, maintenance, troubleshooting, and service procedures.
• Facilitate workshops to strengthen service mindset, communication, and customer service skills.
• Demonstrate and coach proper maintenance procedures for water purifiers, air purifiers, and other company products.
• Conduct on-site training and coaching at service centers and operational locations as required.
• Training Evaluation & Reporting.
• Support Training Needs Analysis (TNA) to identify development opportunities within the Service team.
• Monitor training participation, assessment results, and learning effectiveness.
• Prepare training reports and analyze training data using Microsoft Excel.
• Digital Learning & Innovation.
• Support the adoption of AI tools, digital manuals, and learning technologies to improve service performance.
• Continuously enhance training methods and learning experiences through digital solutions.
• Training Resource Management.
• Coordinate training schedules, facilities, equipment, and demo units required for training activities.
• Support budget utilization and ensure training resources are effectively maintained.
• Bachelor's degree in Engineering, Education, Business Administration, or a related field.
• 1-5 years of experience in Service Training, Learning & Development, Technical Training, or Service Operations.
• Experience in the home appliance, consumer electronics, or service industry is an advantage.
• Technical & Functional Skills.
• Strong training, facilitation, and presentation skills.
• Good understanding of product installation, maintenance, troubleshooting, and service operations.
• Experience in LMS administration and digital learning content development.
• Proficient in Microsoft Excel, including Pivot Tables and Lookup Functions.
• Familiarity with AI tools and digital learning technologies.
• Good command of English, both written and spoken.
• Personal Attributes.
• Strong service mindset and passion for people development.
• Good communication and interpersonal skills.
• Proactive, adaptable, and eager to learn.
• Positive attitude with a continuous improvement mindset.
• Mobility Requirements.
• Willing to travel regularly for training delivery and on-site coaching at service centers and operational locations nationwide.
• Possess a valid driver's license.
• Own a personal vehicle and be willing to use it for work-related travel (travel reimbursement provided according to company policy).
• Core Competencies.
• Service Excellence.
• Technical Knowledge & Troubleshooting.
• Training Facilitation.
• Communication & Presentation Skills.
• Data Analysis.
• Digital & AI Literacy.
• Continuous Improvement.

ทักษะ:

Research, Usability Testing

ประเภทงาน:

งานประจำ

• Design end-to-end customer journeys to identify customer needs, pain points, and desired outcomes across channels and touchpoints.
• Develop service blueprints linking the target experience with processes, people, policies, data, and technology.
• Translate customer insights and business context into clear, actionable business requirements aligned with the target experience and service model.
• Structure ambiguous stakeholder needs into clearly defined problems, outcomes, requirements, dependencies, and constraints.
• Facilitate cross-functional alignment on customer needs, requirements, solution direction, and delivery approach.
• Validate concepts, requirements, and service solutions to ensure usability, operational readiness, and alignment with customer and business outcomes.
• Own the customer experience from design through delivery, ensuring implementation decisions and trade-offs remain aligned with the intended experience.
• 3-5 years of experience in customer experience, service design, or UX research.
• Strong knowledge of research methodologies (qualitative & quantitative).
• Hands-on experience with journey mapping, service blueprinting, and usability testing.
• Excellent facilitation skills for stakeholder workshops and co-creation sessions.
• Strong analytical skills and ability to translate data into actionable insights.
• Effective communicator with cross-functional collaboration experience.
• Background in banking or financial services industry preferred.
• Familiarity with banking products, services, and customer behaviors is an advantage.
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• (https://krungsri.com/b/privacynoticeen).
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
• Only shortlisted candidates will be contacted".
• FB: Krungsri Career.
• LINE: Krungsri Career.
• LinkedIn: Krungsri..

ประเภทงาน:

งานประจำ

• ตอบรับสายโทรศัพท์จากลูกค้าที่สนใจสินเชื่อรถยนต์/รถมอเตอร์ไซค์.
• ให้ข้อมูลเบื้องต้นเกี่ยวกับผลิตภัณฑ์สินเชื่อ เงื่อนไข อัตราดอกเบี้ย ระยะเวลาผ่อนชำระ และโปรโมชั่นต่างๆ.
• ให้คำแนะนำและคำปรึกษาที่ถูกต้องและรวดเร็วตามนโยบายบริษัท.
• บันทึกข้อมูลการติดต่อและความสนใจของลูกค้าลงในระบบ CRM อย่างถูกต้องและครบถ้วน.
• ส่งต่อข้อมูลลูกค้าที่มีศักยภาพ ไปยังหน่วยงานที่เกี่ยวข้องเพื่อดำเนินการขั้นตอนต่อไป.
• ติดตามผลและอัพเดทสถานะของลูกค้าในระบบ.
• ปฏิบัติงานตามคู่มือและมาตรฐานการให้บริการของบริษัทอย่างเคร่งครัด.
• รักษาความลับของข้อมูลลูกค้าและข้อมูลทางธุรกิจ.

ประเภทงาน:

งานประจำ

• ตอบคำถามและให้คำปรึกษาผ่านช่องทางต่างๆ เช่น Facebook, Line OA, Pantip, Website และอีเมล.
• ให้ข้อมูลเกี่ยวกับสินเชื่อรถยนต์/รถมอเตอร์ไซค์ เงื่อนไข การสมัคร และโปรโมชั่น.
• ติดตามลูกค้าแบบ Outbound: ติดตามลูกค้าที่ทิ้งข้อความไว้ (Abandoned Chats/Messages) ที่ยังไม่ได้รับคำตอบ.
• ติดต่อกลับลูกค้าที่การสนทนาไม่จบสมบูรณ์ เพื่อให้บริการต่อเนื่อง.
• โทรออกและส่งข้อความติดตาม เพื่อให้ข้อมูลเพิ่มเติม.
• ทำงาน 5 วัน หยุด 2 วันต่อสัปดาห์ (วันหยุดหมุนเวียนตามตารางงาน อาจไม่ได้ตรงกับวันเสาร์ หรืออาทิตย์).

ประเภทงาน:

งานประจำ

• กำหนดกระบวนการเก็บข้อมูลงานปฏิบัติการและรวบรวมเป็นงานเชิงสถิติ สำหรับการทำฐานข้อมูล ร้านค้าโชคชัย.
• ติดตาม/ประเมิน/วัดผลงานเชิงคุณภาพจากงานปฏิบัติการให้เป็นไปตามมาตรฐานที่บริษัทกำหนด.
• พิจารณาการตรวจคุณภาพร้านโชคชัย และกำหนดทิศทาง/รูปแบบใหม่ๆ เพื่อปรับปรุงคุณภาพการพัฒนาร้านค้าให้ได้เปรียบเชิงการแข่งขัน รวมถึง การทำให้ร้านโชคชัยเป็นที่รับรู้ของตลาดค้าปลีกว่า เป็นร้านปลีกคุณภาพของไทยเบฟ.
• การนำเสนอ/ปรับปรุงกระบวนการโดยนำข้อมูลสถิติมากำหนดรูปแบบงานที่จะต้องปรับปรุง เพื่อประสิทธิผลในการพัฒนาร้านปลีกเป็นร้านโชคชัย.
• ประสานงานกับหน่วยงานที่เกี่ยวข้องในการพัฒนาและดำเนินงานตามกลยุทธ์ของบริษัทฯ.
• อื่นๆ ตามมอบหมาย ซึ่งจะมีขอบเขตการทำงานใน Store BD.
• ปริญญาตรีด้านบริหารธุรกิจ การตลาด สถิติ หรือสาขาอื่นๆที่เกี่ยวข้อง.
• มีประสบการณ์ทำงานด้านการวิเคราะห์ข้อมูลเพื่อพัฒนาธุรกิจ อย่างน้อย 1 ปีขึ้นไป.
• มีความรู้ในด้านลักษณะการดำเนินธุรกิจค้าปลีก / FMCG.
• มีความรู้พื้นฐานด้านบริหารธุรกิจ หรือ ธุรกิจค้าปลีก.
• มีทักษะทางด้านการใช้ MS Office ได้ดี โดยเฉพาะ MS Excel.
• มีทักษะด้านการวิเคราะห์ ทักษะการนำเสนอ และการสื่อสารประสานงานที่ดี.
• มีความเข้าใจและให้ความสำคัญกับการใช้ข้อมูล.
• มีทักษะในการวิเคราะห์เชิงเหตุผล.
• มีความละเอียดรอบคอบ ช่างสังเกต.
• สามารถทำงานภายใต้สภาวะกดดันได้ดี.

ประเภทงาน:

งานประจำ

• ให้ข้อมูลตามข้อสอบถาม รับเรื่องร้องเรียน ข้อเสนอแนะ และแก้ไขปัญหาให้แก่ลูกค้าโดยประสานงานกับหน่วยงานที่เกี่ยวข้องตามที่กำหนดไว้.
• สร้างความพึงพอใจให้แก่ลูกค้าต่อการบริการ.
• ปริญญาตรี ทุกสาขา.
• สามารถสื่อสารภาษาอังกฤษได้คล่องแคล่ว.
• มีประสบการณ์ในงานบริการ, ลูกค้าสัมพันธ์ อย่างน้อย 1 ปี.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Analytical Thinking, Microsoft Office, Problem Solving, Procurement, Purchasing, Salesforce, SAP, ERP, English

ประเภทงาน:

งานประจำ

• Respond to customer inquiries via phone, email, or other communication channels.
• Customer procurement and sales order execution; verify data on customers' PO and proceed transaction into ERP System, then release on-line the Delivery order to warehouse for distribution by ensuring a fast stock turnover and a continued reduction of stock/working capital.
• Collaborate with internal teams to address customer needs.
• Coordinate the operational staff at the Warehouse & Logistics function on supply chain management issues, maintains a service level agreement to assist Commercial and BU.
• Maximizes customers' satisfaction by taking immediate action or prevent/reduce complaints, and handle products/price-related questions and pass on to the commercial team. Salesforce system to be adopted.
• Resolve customer complaints and escalate complex issues when necessary.
• Maintain and update customer records in the system.
• Follow up on customer requests and ensure timely resolution.
• Coordinates with Planning & Purchasing and International Logistics Team to monitor all arrival shipments and meet customers' requirements.
• Meet service quality, productivity, and customer satisfaction targets.
• Telemarketing Service: Interact with current customers by approach/soliciting their PO, or potential customers by answering product and service grounding questions, suggesting information about other products.
• Closely coordinate and communicate customer action plans with Supply Chain & Operations team.
• Meet service quality, productivity, and customer satisfaction targets.
• Other duties assigned by supervisor.
• Education: Bachelor's Degree in any field.
• Experience: 3 years in Customer Service.
• Age: Open.
• Gender: Open.
• Others: SAP / Proficiency in Microsoft Office.
• Good in English proficiency.
• Interpersonal / Communication skills.
• Ability to manage change.
• Systematic & Analytical Thinking.
• Problem Solving & Decision Making.
• Customer Orientation.
• Previous customer service experience is an advantage.
• Brenntag TA Team.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Contact customer to get cargo information and inform booking confirmation to customer.
• Create HAWB into Daily planning and UFS.
• Cooperate with transportation team for pick up cargo as customer 's instruction.
• Send Pre-alert to destination office and attach shipping document.
• Avoid and reduce any extra cost by human error.
• Must carefully use company asset and in good maintenance.
• Education: Bachelor s Degree in Business, International Business or related fields.
• Year of experience: 1-5 years experienced in Air Freight.
• Other qualification: Good command of English, both of written and spoken.
• Able to operate PC and Microsoft Office.
• Immediate or quick to start working is preferred.
• Work location: HQ (Ratchadaphisek), Near Lat Phrao Station (MRT Blue Line, BTS Yellow Line).

ทักษะ:

Problem Solving, English

ประเภทงาน:

งานประจำ

• Play a key role in order delivery core process to ensure the order delivery meet customer requirement and the delivery performance meet target set.
• Daily order processing with transactions accurately and making changes where necessary, in a timely manner from order entry to delivery commitment to customers.
• Coordinate shipping arrangements and ensure shipment is according to the schedule.
• Investigate and respond to every inquiry and complaints from customer regarding company's product and possibly its shipment with a thorough and speedy coordinate & resolve.
• Provide efficient analyses to help identify and communicate trends and drivers to the business to management.
• Ensure that the company's customer master data is properly entered and kept in a way that whenever any information is needed in the future, it can be easily accessed.
• Enhance customer satisfaction, gain customer trust as reliable supplier and establish long-term business relationship.
• Support assistant manager-customer service and supervise team members as a senior level.
• Coordinate and follow ISO, BRC and internal control, support audit surveillance on quality process flow.
• Keep on developments in customer service by attending to meetings and training courses.
• Bachelor's degree Business administration, business or related fields with 5-7 experienced in customer focus, support, services, Sales.
• Able to multitask, excellent time management and prioritization skills.
• Able to analyze sales data and related statistics and translate results into positive customer experience and resolution.
• Knowledge of quality system, excellence level of English and self-motivated and self-directed.
• Good problem solving, people skills and high level of creativity.

ทักษะ:

Market Research

ประเภทงาน:

งานประจำ

รายละเอียดงาน - ศึกษาและจัดเก็บข้อมูลคู่แข่ง ภาวะตลาด เพื่อสนับสนุนและร่วมวางแผนการปฏิบัติงานของหน่วยงาน การจัดกิจกรรมส่งเสริมการขายกับกลุ่มร้านค้าและเกษตรกรเป้าหมาย - รับผิดชอบการส่งเสริมการขายและกิจกรรมในการกระตุ้นการขาย รวมทั้งให้คำแนะนำในการแก้ไขปัญหาและให้คำปรึกษาในการใช้ผลิตภัณฑ์ของบริษัทกับร้านค้าและเกษตรกรในเขตพื้นที่ที่รับผิดชอบ - ประสานงานและสนับสนุนข้อมูลเกี่ยวกับผลิตภัณฑ์กับหน่วยงานขาย เพื่อให้สามารถดำเนินการส่งเสริมการขายได้อย่างสอดคล้องกับแนวทางการขายและทิศทางการดำเนินธุรกิจของบริษัท - จัดทำรายงานผลการขายและข้อจำกัดภายในเขตพื้นที่ที่รับผิดชอบ และรายงานการปฏิบัติงานประ ...

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Accounting

ประเภทงาน:

งานประจำ

• Its founding in 1978 with a single beachfront resort in Pattaya, Minor International Pcl ('MINT') is today one of the largest hospitality and leisure companies in the Asia Pacific region. With over 530 hotels & resorts, 2,410 restaurants and 339 retail trading points of sale, MINT meets the growing needs of consumers in Thailand and in 63 markets across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas.
• Minor Hotels.
• is a hotel owner, operator and investor with a portfolio of over 75,000 rooms across more than 530 hotels, resorts and serviced suites under the Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and Tivoli across 56 countries in Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas.
• In addition, Minor Hotels also operates spas with various brands and mixed-use business including shopping plazas & entertainment, residential properties, and a points-based vacation club.
• Minor Food.
• is one of Asia's largest casual dining and quick-service restaurant companies, operating over 2,410 outlets in 24 countries under The Pizza Company, The Coffee Club, Riverside, Benihana, Bonchon, Swensen's, Sizzler, Basil, Dairy Queen and Burger King brand.
• Minor Lifestyle.
• is one of Thailand's largest distributors of lifestyle brands with over 390 points of sale, focusing primarily on fashion and lifestyle products. Its brands include Anello, BergHOFF, Bodum, Bossini, Charles & Keith, Esprit, Joseph Joseph, Radley, Zwilling J.A. Henckels and Minor Smart Kids. In addition, Minor Lifestyle also operates contract manufacturing business.
• For more information, please visit www.minorinternational.com.
• Accounting Officer is responsible for conducting bank reconciliation, Closing month-end account, breaking details for Balance Sheet, cooperating with BU and external auditors, and performing other tasks as assigned.
• Bank Reconciliation.
• Match AP and AR transactions with bank statements.
• Escalate all outstanding transactions to and resolve issues with.
• MGS Accounting AR team for deposits.
• MGS Accounting AP team for payments.
• Transfer to GL and make adjustments as necessary (e.g. bank charges, petty cash, returned salary).
• Month-End Closing.
• Prepaid and accrued expenses.
• Record all pre-paid and accrued expenses into GL.
• Allocate expenses by BU and post to GL.
• Check variance by comparing Trial Balance for current month with previous month.
• Resolve issues as necessary.
• Close P&L and Balance Sheet.
• Obtain information from all MGS Accounting teams (e.g. Inventory, Fixed Asset, AP, AR, etc.) and BU (e.g. Sales team).
• Input statistical data (e.g. Number of shops opened/closed, staff movement etc.).
• Input recurring expenses and standard journals (e.g. audit fee, tax and license fee) into the system.
• Generate final P&L and Balance Sheet.
• Prepare document support for financial highlights (e.g. AR aging report).
• Balance Sheet Breaking Details.
• Review results of reconciliation with other modules to match with Trial Balance.
• Reconcile bank statements with all other accrued expenses not in AP (e.g. audit fee, KPIs and bonuses).
• Feedback to originator if any issues identified.
• Check for any mistakes and make adjustments as necessary.
• Education.
• Bachelor Degree in Accounting.
• Experience.
• 0 - 3 years of experience in Accounting.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Industrial Engineering, Procurement, Recruitment, SAP, ERP, English

ประเภทงาน:

งานประจำ

• Position Summary.
• The Logistics Officer is responsible for coordinating and controlling daily warehouse operations, maintaining inventory accuracy, and guiding warehouse staff to work safely, professionally, and in accordance with established procedures. The role is expected to take ownership of operational issues, use data to identify root causes, and support practical process improvements across warehouse and logistics activities. The officer should also maintain a supportive mindset to serve the requirements of ot ...
• Supervise and coordinate daily warehouse operations, including receiving, storage, picking, packing, and dispatch activities, to ensure an efficient workflow and high service quality.
• Lead, coach, and monitor warehouse staff to ensure compliance with company procedures, safety requirements, operational discipline, and professional working standards.
• Maintain high inventory accuracy through effective inventory control, cycle counting, stock reconciliation, and investigation of inventory discrepancies.
• Analyze the root causes of inventory variances and implement appropriate corrective and preventive actions.
• Identify, propose, and implement improvements to warehouse processes to increase productivity, accuracy, traceability, and space utilization.
• Ensure timely and accurate transactions in the ERP/WMS for all inventory movements and maintain complete supporting documentation.
• Monitor warehouse housekeeping, storage conditions, material handling, and workplace safety in accordance with company and regulatory standards.
• Prepare and monitor warehouse and inventory performance reports, including inventory accuracy, stock aging, cycle count results, and relevant operational KPIs.
• Coordinate with Procurement, Sales, Sale Support, Project Delivery, Service, Finance, freight forwarders, and third-party logistics providers to support timely and smooth end-to-end operations.
• Support internal and external audits by maintaining accurate records, transaction traceability, and compliance with company policies.
• Coordinate customs documentation and import/export activities when required.
• Perform other logistics and warehouse-related duties as assigned.
• Strive to reduce logistics and warehouse costs by improving efficiency, optimizing resource utilization, and minimizing waste.
• Support operations of the distribution center to ensure timely delivery of goods from DC to customers.
• Act quickly to resolve incoming requests or operational issues.
• Bachelor's degree in Logistics, Supply Chain Management, Industrial Engineering, Business Administration, or a related field.
• 1-3 years of experience in warehouse operations, inventory control, logistics, or a related function.
• Good understanding of inventory control principles, cycle counting, stock reconciliation, and warehouse operations.
• Experience using an ERP or Warehouse Management System; SAP experience is an advantage.
• Exposure to customs procedures, import/export documentation, or freight forwarding is an advantage.
• Good analytical and problem-solving skills, with the ability to investigate discrepancies and recommend practical improvements.
• Demonstrated ability to coordinate, guide, or supervise warehouse staff effectively.
• Proficiency in Microsoft Excel and preparation of operational reports.
• Good communication and cross-functional coordination skills, including effective email correspondence; working English proficiency is preferred.
• Self-motivated, detail-oriented, well-organized, and able to work effectively under pressure.
• Strong ownership, safety awareness, integrity, and a continuous improvement mindset.
• Only shortlisted candidates will be notified.
• Personal Data Protection Notice.
• By responding to Yokogawa's advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Accounting, SAP, English

ประเภทงาน:

งานประจำ

• Import Abandonment Cargo.
• Send notice to consignee, advice all costs related for the long stay shipment with referring the period as per UAC procedure.
• Send the same information to Loading port and ask for more information from shippers if any.
• Update Loading port after shipment is cleared.
• Co-ordinate with Sales Dept and Loading port to send back the cargo or send to other country if required by the shipper.
• Ask GVA UAC Dept to open the UAC Themis file if shipment is not cleared or Customs' confiscation.
• Co-ordinate with the terminal and customs officer to destroy cargo or to auction in order to get the empty unit back.
• Negotiate with Terminal to get the best term for storage cost and update to GVA.
• Proceed payment with subcontractor when GVA approved and submit to Payment Advice to Account (On SAP).
• Arrange meeting with customs to seek the solution by monthly, and summarize to management team/ GVA (UAC cases).
• Pre-screen report and Second Arrival Notice weekly report.
• KPI report monthly.
• Monitor ONE vision system and send the weekly report to UAC GVA.
• Create a monthly report for UAC to report to the management.
• Update all UAC record in database.
• Export Abandonment Cargo.
• Send notice and follow the long stay shipment to the shipper after receiving information from the final port of discharge (FPOD) until cargo clearance of Consignee.
• Update FPOD if any information received from shipper.
• Co-ordinate with Sales Dept if the shipper would like to ship the cargo back or send to other country.
• Create a monthly report for UAC to report to the management.
• Update all UAC record in database.
• Import Cargo Damaged Claims.
• Handle for a cargo claims and legal cases based on B/L's clause/principal instruction and acknowledge/reject/settle claim case based on principle's instruction/approval.
• Order survey under GVA's approval and follow up the survey report as per GVA's requirement.
• Co-ordinate with appointed surveyor and consignee for smooth operations.
• Coordinate and follow up the concerned section to provide the necessary evidence and contact with concerned parties both local party and oversea in order to request for the related documents to carry out investigation on the damage or loss of cargoes.
• Open Themis Claim file and upload all files in system.
• Proceed payment of survey invoice after GVA approved PA.
• Handling/recovery for 3rd party claims, compile all documents, report to GVA and coordinate with internal/external parties.
• Issue the notice of claim recovery against the responsible party and follow up until close case.
• Update GVA Legal Dept.
• Giving suggestions for all departments related to claim issue / other issues not concerned claims.
• Update all CLAIM record in database.
• Manage for loss BL cases with coordinate with internal/external parties. (Bank and Insurance Guarantee).
• Manage the lawsuit court, coordinate with lawyer, claimant, and principle, finance team through case closed.
• Prepare documents and be testimony of government document/case (Police, Customs, DSI etc).
• Handling of lawsuit case when Court summons put against company.
• To be representative/witness to defence court case.
• Export Cargo Damaged.
• Handle for a cargo claims and legal cases based on B/L's clause/principal instruction and acknowledge/reject/settle claim case based on principle's instruction/approval.
• Inform to shipper after receiving information from transhipments port or from FPOD.
• Handling/recovery for 3rd party claims, compile all documents, report to GVA and coordinate with internal/external parties.
• Coordinate and follow up the concerned section to provide the necessary evidence and contact with concerned parties both local party and oversea in order to request for the related documents to carry out investigation on the damage or loss of cargoes.
• Issue the notice of claim recovery against the responsible party and follow up until close case.
• Open Themis Claim file and upload all files in system.
• Giving suggestions for all departments related to claim issue / other issues not concerned claims.
• Manage for loss BL cases with coordinate with internal/external parties. (Bank and Insurance Guarantee).
• Non-Cargo Claim.
• Update case and all information to GVA and manage the case under principle's instruction.
• Open Themis Claim file and upload all files in system.
• Full Container Mishandling.
• Coordinate and follow up the concerned section to provide the necessary evidence and contact with concerned parties both local party and oversea in order to request for the related documents to carry out investigation on the damage or loss of cargoes.
• Handling/recovery for 3rd party claims, compile all documents, report to GVA and coordinate with internal/external parties.
• Create RF in Themis file once receive the settlement from the responsible party.
• Local Claims.
• Consider Local Claim to present to the management and ask for the approval to absorb to clients at reasonable cost.
• Co-ordinate with Sales/CS Dept, Account Dept and clients for the payment.
• Advice to Sale/CS Dept or client if claimed is rejected from the management.
• Key Stakeholders & Interface.
• External - Customers.
• Internal - Trade Management / Customer Service / Freight Team/ Documentation / Operation / Logistics / Finance & Accounting.
• Internal - MSC Overseas Office.
• Key Experience & Qualifications.
• Minimum Bachelor Degree in any discipline.
• Minimum 1-2 years of experience in service related industry.
• Key Competencies & Skills.
• Strong MS Office software application.
• Strong written & spoken English Skill.
• Good Communication and inter personal skill.
• Customer Orientated.
• Team player.
• Have self -drive and passion to deal with people.
• Able to work independently.
• Self-Initiatives.
• Employee Benefits.
• Annual Leave 15 Days/Year.
• Birthday Leave.
• Fix Bonus + Variable Bonus.
• Provident Fund.
• Group Insurance (Life&Medical).
• Flexible Working Hour.
• Meal Allowance Every Month.
• Glasses Allowance.
• Dental Allowance.
• All application will be treated strictly confidential !.
• Human Resources Department.
• MEDITERRANEAN SHIPPING (THAILAND) CO., LTD.
• MSC Building, 571, Sukhumvit 71 Road, Soi Pridi Banomyong 25, Klongton-Nua, Watthana, Bangkok 10110, Thailand.
• Company Website: https://www.msc.com/ [link removed].