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ทักษะ:
Product Owner, Research, Project Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Translate business needs and initiatives into practical, actionable solutions delivered through digital platforms.
- Define and prioritize the product roadmap and backlog based on high-impact metrics, ensuring alignment with business objectives, market trends, and customer pain points.
- Analyze the feasibility of business requirements and convert them into well-defined user stories for development activities.
- Lead the end-to-end product and feature development lifecycle from ideation through launch while tracking progress to ensure timely delivery within budget.
- Engage with the UX/UI design team to conduct user research, apply best-practice design standards, and drive continuous improvement of the user experience.
- Collaborate with cross-functional and development teams in accordance with project management processes and Agile ceremonies, including sprint planning, daily stand-ups, iteration reviews, and retrospectives.
- Leverage tools such as Figma and ensure compliance with standards (e.g., naming conventions, design notation) to enhance team collaboration and maintain efficiency in producing high-quality deliverables.
- Monitor post-launch product performance, capture customer feedback, and drive continuous improvements to products and features to maximize customer value.
- Apply now if you have these advantages.
- Master's/Bachelor's degrees in fields like Computer Science, Management Information Systems, or another related field.
- Senior-level experience with mobile banking applications and a solid understanding of the digital product lifecycle.
- In-depth understanding of Agile methodologies, technical understanding of products, and up to date on industry standards and best practices.
- Comfortable working with multiple teams, in-house and remote.
- Excellent verbal and written communication skills.
- Accurate and precise attention to detail.
- Able to build strong interpersonal relationships with business analysts, UI/UX team, leadership, senior management, and internal and external stakeholders.
- Able to use advanced functionality of Miro, Jira and Confluence.
- Great organizational, responsible and time management abilities.
- Experience with digital product onboarding and foundational features is a plus.
- Why join Krungsri?.
- As a part of MUFG (Mitsubishi UFJ Financial Group), we a truly a global bank with networks all over the world.
- We offer a striking work-life balance culture with hybrid work policies (3 days in office per week).
- Unbelievable benefits such as attractive bonuses and many more..
- Apply now before this role is close. **.
- FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer [link removed]).
- LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer [link removed]).
- Talent Acquisition Department
- Bank of Ayudhya Public Company Limited
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
- หมายเหตุ ธนาคารมีความจำเป็นและจะมีขั้นตอนการตรวจสอบข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของผู้สมัคร ก่อนที่ผู้สมัครจะได้รับการพิจารณาเข้าร่วมงานกับธนาคารกรุงศรีฯ.
- Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- EN (https://krungsri.com/b/privacynoticeen).
- ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรบุคคลของธนาคารได้โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฎด้านล่าง.
- ภาษาไทย (https://krungsri.com/b/privacynoticeth).
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Social media, Event Planning, Data Analysis
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Assist in the execution of ATL and BTL brand campaigns across platforms, including digital, social media, in-app, and offline channels.
- Coordinate the campaign rollout plans and timelines with internal stakeholders (e.g., production, campaign, and media teams).
- Develop campaign messaging and creative briefs that align with the overall brand strategy.
- Work with internal teams and media partners to review assets and ensure quality and brand consistency.
- Able to turn ideas into clear, visually engaging presentation.
- Track campaign performance and compile reports or post-campaign summaries.
- Monitor market trends, competitor activities, and brand sentiment to provide insights for ongoing communication strategies.
- Execute communication plans and align with cross-functional teams to ensure consistent messaging and synchronized timelines.
- Lead and manage end to end event planning from concept development to post-event wrap-up.
- Leverage data analysis to identify audience insights, optimize event strategy, and inform decision-making.
- Oversee timeline, budgeting, stakeholder alignment, and cross-functional coordination and ensure seamless on-ground execution.
- Requirements: Bachelor s degree or higher in Marketing, Communication Arts, Liberal Arts, or a related field.
- 1-2 years of experience in marketing, communications, or campaign execution (experience from internships or agencies in the creative or media planning industry is a plus).
- Strong attention to detail with the ability to manage timelines and multiple tasks effectively (experience in project coordination or PMO is a plus).
- Basic understanding of branding principles and marketing channels (i.e. ATL, BTL, digital media, social media).
- Team player with good communication skills and the ability to adapt quickly in a fast-paced environment.
- Proficient in Google Workspace; familiarity with creative or design tools is a plus.
- Creative mindset with an interest in exploring social media trends and generating fresh campaign ideas.
- Curious and up-to-date with the latest marketing and digital trends.
- Strong project management and analytical mindset with ability to interpret and translate data into strategy.
- High ownership, structured thinking, and problem-solving capability.
- Excellent stakeholder management and communication skills.
ทักษะ:
Product Owner, Data Analysis, SQL, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead incident management and act as the technical escalation point for critical issues; perform Root Cause Analysis (RCA) and implement preventive actions to reduce recurring incidents.
- Own the defect management lifecycle as Product Owner (PO), including defect triage, prioritization, tracking, and analysis to drive continuous improvement.
- Monitor application performance and system health using tools such as Dynatrace, and collaborate with development teams to improve system reliability.
- Support troubleshooting and data analysis using SQL, including ad-hoc data fixes when required.
- Collaborate with teams to ensure stable operations, support system releases, user manual and maintain documentation.
- Mentor junior team members by providing technical support, knowledge sharing, and best practices to enhance team capability and performance.
- Effectively multi-task handling under pressure with the good quality.
- Bachelor s degree/Master s degree in Computer Science, Computer Engineering or related fields.
- At least 5 years of experience in Application Support, Production Support.
- At least 2 years of experience in senior role.
- Experience with Cloud platform, AWS is preferred.
- Familiarity with Linux/Unix operating system.
- Familiarity with relational databases and SQL.
- Strong problem-solving and analytical skills.
- Excellent communication and collaboration abilities.
- Ability to work under pressure in production environments.
- Strong ownership and accountability mindset.
- Good English communication skill.
- Please note that we will get in touch with shortlisted candidates only.
- FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
- LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
- LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
- Applicants can read the Personal Data Protection Announcement of the Bank's Human ResourcesFunction by typing the link from the image that stated below.
- EN.
- (https://krungsri.com/bprivacynoticeen).
- The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Be responsible for all aspects of the technical relationship with the customer from implementation, product change perspective.
- Build and maintain strong relationships with key technical contacts in named accounts.
- Understand the customer s business and overall technical strategy including relevant data consumption strategy to be able to provide the best options for the customer.
- Hold meetings with the customer when required, either proactively or event triggered. These could be at up to C-Level.
- Leverage other internal resources to provide more expertise around the best options for implementation of the customer s infrastructure.
- Owns the end-to-end implementation change for LSEG products, both LSEG and client initiated.
- Take ownership of any technical issue that a customer may raise during technical implementation and product changes, and proactively liaise with all resolver groups to provide a timely resolution.
- Provide technical advice to customers on all aspects of customer connectivity, product and system usage and upgrades to ensure that the customer is fully ready for the changes.
- Understand the impact that proposed product and system changes will have on customer systems and feed this back to the internal teams.
- Identify all customer readiness activities for assigned projects and act as the customer-facing Technical Lead.
- Liaise with key customer departments for each account during an implementation or upgrade to keep them informed of progress and any issues.
- Partner with Implementation Project Specialist to ensure smooth delivery of customer projects across the entire Customer Implementation and Professional Services.
- Skills/Behaviours Excellent customer facing skills with the ability to understand the customer and communicate at their level.
- Is open and willing to adopt new process and different ways of working.
- Is pro-active and can demonstrate initiative and able to seek out information from the customer and colleagues.
- Willingly puts in the effort to ensure activities are completed on time and to the quality required.
- Is collaborative and has an ability to manage client objections to achieve key objectives.
- Has the ability to analyze and problem solve to find the most appropriate solution for the customer according to requirements and business needs.
- Has the ability to utilize all available resources and tools to investigate and solve customer problems.
- Can maintain a professional approach during periods of heavy workload without close supervision.
- Understanding of market data and the FinTech industry.
- Can form close relationships with the Account Manager and CSM for mapped accounts to adopt a more cohesive service for the customer.
- Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
ทักษะ:
Product Owner, Data Analysis, SQL, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead incident management and act as the technical escalation point for critical issues; perform Root Cause Analysis (RCA) and implement preventive actions to reduce recurring incidents.
- Own the defect management lifecycle as Product Owner (PO), including defect triage, prioritization, tracking, and analysis to drive continuous improvement.
- Monitor application performance and system health using tools such as Dynatrace, and collaborate with development teams to improve system reliability.
- Support troubleshooting and data analysis using SQL, including ad-hoc data fixes when required.
- Collaborate with teams to ensure stable operations, support system releases, user manual and maintain documentation.
- Mentor junior team members by providing technical support, knowledge sharing, and best practices to enhance team capability and performance.
- Effectively multi-task handling under pressure with the good quality.
- Bachelor s degree/Master s degree in Computer Science, Computer Engineering or related fields.
- At least 5 years of experience in Application Support, Production Support.
- At least 2 years of experience in senior role.
- Experience with Cloud platform, AWS is preferred.
- Familiarity with Linux/Unix operating system.
- Familiarity with relational databases and SQL.
- Strong problem-solving and analytical skills.
- Excellent communication and collaboration abilities.
- Ability to work under pressure in production environments.
- Strong ownership and accountability mindset.
- Good English communication skill.
- Please note that we will get in touch with shortlisted candidates only.
- FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
- LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
- LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
- Applicants can read the Personal Data Protection Announcement of the Bank's Human ResourcesFunction by typing the link from the image that stated below.
- EN.
- (https://krungsri.com/bprivacynoticeen).
- The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
ทักษะ:
Business Development, Market Research, Research, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Identify, develop and execute comprehensive strategic projects for Online business including to SC+ Premium (Samsung Care Plus Premium, subscription-based service), Long-term Installment programs and other initiatives, aligning with overall company objectives and market opportunities.
- Conduct thorough market research and competitive analysis to identify growth opportunities, customer needs, and potential partnerships.
- Define target customer segments and tailor product offerings and launch strategies f ...
- Program Launch & Execution: Lead the project management and execution from conception to post-launch optimization.
- Coordinate and collaborate extensively with cross-functional teams including Product Management, Marketing, Legal, Finance, IT, Customer Service, and Sales to ensure seamless integration and successful go-to-market.
- Develop detailed launch plans, including timelines, resource allocation, and key performance indicators (KPIs).
- Commercialization & Growth: Define pricing strategies, sales models, and product strategy for all potential channels.
- Monitor program performance post-launch, analyze data and provide insights to identify areas for improvement and optimization.
- Propose and implement initiatives to drive customer acquisition, retention, and revenue growth.
- Partnership Management: Identify potential strategic partners (such as bank partners, telco services, retailers) and explore business and/or crm opportunities to drive sales growth for Samsung.com.
- Establish strong relationship with continuous engagement with top tier partners to increase number of active user and sales via samsung.com partner program site.
- Work with internal teams to provide special offers or promotion for partners.
- Negotiate deals and support from partners to drive growth for both parties.
- Skills and Qualifications
- Qualifications: Bachelor's degree in Business Administration, Marketing, Finance, or a related field. MBA is a plus.
- Minimum of 10 years of progressive experience in business development and partnership, or D2C management, preferably within the consumer electronics, financial services, or telecommunications industry.
- Proven track record of successfully launching new products or services, especially in a D2C environment.
- Strong understanding of subscription business models and/or consumer financing programs.
- Excellent project management skills with the ability to lead complex initiatives and manage multiple stakeholders.
- Exceptional communication, negotiation, and interpersonal skills.
- Ability to work independently as an individual contributor, demonstrating high initiative and ownership.
- Analytical mindset with the ability to interpret data and make data-driven decisions.
- Fluency in Thai and English (both written and spoken).
ทักษะ:
Accounting, SAP, Petrochemical
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Supervise day-to-day warehouse operation with transporters, customers, sales team and production to ensure domestic delivery meets customer requirement on time and aligns with Chevron's safety regulations and business practices.
- Supervise team in solving day-to-day operational issues, claims and complaints from both Chevron team and service provider.
- Check the accuracy of stock, stock control and material flow and ensure these are properly recorded in Chevron's accounting system.
- Monitor, review, analyze, and report warehouse and transportation cost on a monthly basis.
- Conduct visits to customer or project sites as needed and provide process improvement for customer satisfaction.
- Perform as a process owner in transportation and stock process.
- Oversee warehouse performance by implementing effective controls, solutions, and reporting to enhance business optimization, including inventory planning and forecasting.
- Handle material flow custody with SAP.
- Job Requirements Bachelor s or Master s degree in logistics, supply chain, engineering, international business or related field.
- Proficient in spoken and written English, TOEIC score at least 600 points.
- Experienced in warehouse management, logistics, or supply chain management with over 10 years in the field.
- Experienced working in multi-national companies.
- Experienced working at supervisor or management level with a minimum of 5 years.
- Strong leadership and team management skills.
- Strong analytical skills with a data-driven approach for decision-making.
- Experienced working in manufacturing industry, chemical, petrochemical, or automotive is an advantage.
- Experienced applying digital tools such as Power Apps, Power Bi, Power Automates is an advantage.
- Relocation will not be considered within Chevron parameters. Chevron participates in E-Verify in certain locations as required by law.
ทักษะ:
English
ประเภทงาน:
ฝึกงาน
เงินเดือน:
สามารถต่อรองได้
- Graduating in 2027 and able to commit to an internship in 2026.
- Currently pursuing an Undergraduate/Master in Business/Marketing/Communications or a related technical discipline.
- Proficiency in Thai and fluency in English. Ability to adapt to a fast-paced and dynamic work environment.
- Preferred QualificationsPreference for candidates with overseas living/study experience and a strong interest in international markets.
- Strong communication skills, stress resistance, attention to detail, strong sense of responsibility, and ownership mindset.
- By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy
- If you have any questions, please reach out to us at [email protected]
- Job Information
- About TikTok
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us
- Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
- We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
- Diversity & Inclusion
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Business Development, Financial Modeling, Negotiation, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Discover and execute new business partnership opportunities for Cambodia, Myanmar, Indonesia, Vietnam, Philippines, and Malaysia.
- Develop BD strategy and lead/support country BD personnel/initiative to maximize TrueMoney top-line growth.
- Support the study of fintech market trends, analyzing the strategies of business competitors and conducting company s SWOT analysis.
- Act as a trusted advisor and be a sounding board for the business development initiatives and decisions of senior management.
- Secure new project and business development, which including, identifying opportunity, screening, proposal development, bidding and securing project.
- Drive region market growth and success towards OKRs/ targets, with efficient resource allocation and P&L ownership, involving financial modeling for deal analysis and commercial negotiation.
- Work collaboratively with the finance team to determine funding and financing options.
- Drive monthly, quarterly and annual target setting and budgeting processes.
- Develop and implement performance targets and reporting for all country business development function.
- Liaise with other internal and external stakeholders as required.
- Establish and maintain key relationships both internally as well as externally with relevant third parties, contractors and service providers.
- Responsible for the maintenance and enhancement of the current business development of all active markets for Cambodia, Myanmar, Indonesia, Vietnam, Philippines, and Malaysia.
- Bachelor s degree in finance, Business Administration or related fields.
- Minimum 3 years experience in project/business development management (preferably in Fintech).
- Strong analytical skills for market research and competitor analysis.
- Project management skills with a proven ability to set priorities and achieve goals.
- Understanding of financial modeling and deal analysis.
- Excellent written and verbal communication skills in English.
- Effective negotiation and deal-closing skills.
- Ability to build strong relationships and empower a team.
- Ability to work effectively in a cross-functional environment.
- Strong understanding of the global payment industry, new trends, and technology.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Microsoft Office, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Monitor and continuously improve service processes in alignment with HQ guidelines and local CE BU requirements.
- Improve service coverage, service quality, and turnaround time to meet defined service targets.
- Analyze service network coverage and conduct benchmarking against key competitors.
- Establish and develop new authorized service dealers in weak or uncovered areas.
- Conduct service center audits and control service quality based on global standards and service operation KPIs.
- Service Center Improvement Deploy global guidelines for standard CE service center operations, including the implementation of innovative systems to track repair status & enhance visibility for customers and internal stakeholders.
- Monitor service KPIs and provide structured feedback, corrective actions, and improvement solutions to service centers.
- Conduct regular business and performance review meetings with service center owners.
- Sales Support & Premium Service Operations Manage and improve Premium Service operational performance with a strong focus on speed, quality, and customer experience.
- Enhance service quality through standardized operating procedures & engineer qualification control.
- Design and implement new Premium Service schemes aligned with customer pain points to drive sell-out & service revenue growth.
- Sales Collaboration & VOC Management Respond promptly to sales-related VOC and cross-functional collaboration projects.
- Support sales initiatives through close coordination and joint problem-solving activities.
- Conduct onsite visits to key dealers to collect customer VOC and translate insights into actionable service operation improvements.
- Skills and Qualifications Bachelor s degree or higher.
- At least 5 years of working experiences in Customer Service/After-Sales Service field.
- Great customer service skills and experienced with on-site deliver exclusive service to customer.
- Communication in Thai and English - able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
- Ability to work on-site independently and as a team.
- Results Orientation - proven ability to set and exceed established targets and willing to go the extra mile to ensure Customer Satisfaction.
- Ability to work in a multi-cultural environment.
- Flexibility to multi-task, prioritize and manage time effectively without compromising deadlines.
- Adaptability to Change - able to be flexible and supportive, react swiftly to, and able to positively and proactively assimilate change in a rapid growth environment.
- Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Occupational Health: Fitness to work, Return to work, Medical Surveillance.
- Industrial Hygiene: Health Hazard Management, Health Risk Assessment.
- Fatigue Risk Management, Human Factor and Ergonomic.
- Health Promotion.
- Medical Emergency Response Plan.
- Clinic management.
- Responsible for applying Shell Health protocols and providing expert occupational health guidance to support business operations. Implementing key occupational health and industrial hygiene programs including health risk assessments, exposure monitoring, fatigue risk and human factors.
- Work through Shell Health protocols and processes (such as: Fitness to Work, Health Hazard Management (HHM), Fatigue Risk Management, Human Factor Engineering) to deliver agreed KPIs independently and adapt the protocols to local or individual need.
- Advising key internal stakeholders (employees and lines of business) on occupational health topics and may be the local focal point for specific areas e.g. ergonomics, travel health, and other relevant disciplines.
- Develop and maintain effective medical emergency response plans.
- Provide technical support to site owners to ensure medical equipment and supplies are maintained and ready.
- Collates and escalate issues from the frontline horizontally to asset specialist, and collaborates with central teams to deliver standardized optimised solutions.
- Promote and implement Shell Health activities and programmes to your population (working with key internal stakeholder departments, social/network groups and committees), to improve their physical, mental and social health through care so that they can be at their best.
- Lead, coordinate and collaborate with other businesses or functions, in implementing the physical, mental and social health plans, activities and programmes to the relevant sites and populations.
- Support clinic management and manage medical records relating with medical confidential data of employees.
- Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
ทักษะ:
Problem Solving
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop a business plan outlining how target revenues and objectives for the year will be achieved.
- Drive partner revenue growth through strategic planning and execution with key alliance partners.
- Develop and maintain relationships with senior executives at partner organizations.
- Proactively maintain ongoing knowledge of industry, territory, existing and target channel partner accounts, & competitive landscape.
- Collaborate with internal teams (Sales, Marketing, Technical) to ensure partner success.
- Develop a technical enablement strategy that supports the channel sales strategy for the territory.
- Strategize/coordinate with field marketing on design and execution of marketing programs/events/campaigns to create interest and awareness among partners customers.
- Maintain thorough knowledge of CrowdStrike products, sales strategies/objectives, value proposition and competition.
- Ability to travel across assigned ASEAN countries basis business requirements, if needed.
- Other projects and duties as assigned.
- What You ll Need: University/College degree or equivalent experience.
- Channel sales experience in a software/SaaS business to business environment with a proven track record of consistent quota over-achievement.
- Strategic thinker and hunter mentality who takes initiative and is capable of hands-on problem solving as well as ability to generate ideas and solutions.
- New partner development experience as well as experience with decision makers within current relationships within the Channel in Thailand.
- Ability to communicate with partners at all levels - from sales rep to C-level and business owner.
- Motivated and focused self-starter with strong leadership skills who is able to multi-task, work independently or within a team.
- Strong organizational, presentation, and communication skills.
- Previous Channel sales experience in the information security space and strong technical knowledge with a broad range of security and networking technologies will be preferred.
- CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.
ประสบการณ์:
5 ปีขึ้นไป
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Liaise with business application owners and system owners to gather requirements and support the implementation of Role-Based Access Control (RBAC) projects.
- Analyze identity lifecycle processes, defining roles and access rights aligned with business and security requirements.
- Apply documented security frameworks, methods, and best practices to support project delivery and operational efficiency.
- Contribute to ISO 27001 implementation and follow up on cybersecurity non-compliance issues.
- Prepare project status reports and security documentation to support management decision-making.
- Support and lead security awareness initiatives for internal stakeholders.
- Coordinate with business users, internal IT teams, and regional stakeholders to enhance cybersecurity and compliance.
- ABOUT YOU
- Bachelor's or Master's degree in IT, Cybersecurity, MIS, or a related field.
- 5+ years of experience in Cybersecurity, Identity and Access Management, or related domains.
- Strong knowledge of IAM concepts, including RBAC and identity lifecycle management.
- Experience with ISO 27001 standards and cybersecurity compliance.
- Exposure to security awareness or training programs.
- Structured and analytical mindset with strong project management skills.
- Good command of Microsoft tools (Office, Project, Visio).
- Strong communication and interpersonal skills; ability to work under time constraints.
- Professional proficiency in English.
- WHY AMARIS?
- Global Diversity: Be part of an international team of 110+ nationalities, celebrating diverse perspectives and collaboration.
- Trust and Growth: With 70% of our leaders starting at entry-level, we're committed to nurturing talent and empowering you to reach new heights.
- Continuous Learning: Unlock your full potential with our internal Academy and over 250 training modules designed for your professional growth.
- Vibrant Culture: Enjoy a workplace where energy, fun, and camaraderie come together through afterworks, networking events, and more.
- Meaningful Impact: Join us in making a difference through our CSR initiatives, including the WeCare Together program, and be part of something bigger.
- Equal Opportunity
- At our company, we are committed to creating an inclusive workplace that promotes and values diversity. All qualified applicants will be considered for employment without regard to gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or any other characteristic protected by applicable laws.
- Who are we?
- Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We're focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
- Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
- Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
- Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
- As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
- We look forward to meeting you!
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Business Development, YouTube
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing roles.
- 6 years of experience in sales and business development, product marketing, digital media, technology sales or agency.
- Experience using Google and YouTube advertising solutions.
- Experience in business development, client relationship management and servicing, and consultative selling.
- Knowledge of Thailand marketing and the media industry.
- Understanding of industry wide digital advertising and media products.
- Businesses of all shapes and sizes rely on Google s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
- As an Account Manager, you will provide advertising solutions to consumers and businesses. You will working closely with the Industry Manager and Cross-Functional teams to develop Google's marketplace, you will combine a passion for the industry and demonstrated fluency in the language of media with effective presentation and communication skills. You will manage the relationships with clients and agencies, identifying, educating and developing clients in order to drive their business growth.
- Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
- Engage and influence key customer stakeholders by leading strategic meetings to uncover marketing goals and key performance indicators, translating them into actionable campaign strategies.
- Drive exceptional campaign results, quantify business impact, and demonstrate value to customers, maintaining account hygiene.
- Build and pitch data-driven solutions to maximize customer value through Google s advertising solutions, handle objections, and ultimately achieve sales growth goals.
- Analyze campaign data, ensuring performance is accurately tracked, and delivering measurable results aligned with customer objectives.
- Monitor performance data to extract key insights, identifying and cultivating qualified promote opportunities to drive future customer growth and build pipelines.
- Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
ทักษะ:
Accounting, Express
ประเภทงาน:
ฝึกงาน
เงินเดือน:
สามารถต่อรองได้
- Apply a learning mindset and take ownership for your own development.
- Appreciate diverse perspectives, needs, and feelings of others.
- Adopt habits to sustain high performance and develop your potential.
- Actively listen, ask questions to check understanding, and clearly express ideas.
- Seek, reflect, act on, and give feedback.
- Gather information from a range of sources to analyse facts and discern patterns.
- Commit to understanding how the business works and building commercial awareness.
- Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
- Education (if blank, degree and/or field of study not specified).
- Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
- Required Skills.
- Optional Skills.
- Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Accounting Policies, Active Listening, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Client Management, Communication, Compliance Auditing, Complying With Regulations, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Security, Data Transformation, Data Visualization, Emotional Regulation, Empathy, External Audit, Financial Accounting, Financial Audit, Financial Disclosure Report {+ 19 more}Desired Languages (If blank, desired languages not specified).
- Travel Requirements.
- Available for Work Visa Sponsorship?.
- Government Clearance Required?.
- Job Posting End Date.
ทักษะ:
Safety Management, English, Arabic
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Follow up, foster and initiate actions aimed at achieving efficient and effective implementation by States of the SARPs and Procedures, Regional Plan with particular emphasis on AGA subject.
- Provide technical and secretarial support for the efficient functioning of the APANPIRG and its subsidiary bodies.
- Provide guidance to States regarding the regional planning as well as provision of technical and secretarial support to formulate and process proposals for amendments t ...
- Provide assistance to States in the development of Aerodrome Operational Plans, in accordance with regional plan.
- Identify, monitor and undertake follow-up actions on air navigation deficiencies in the Aerodrome Operations and Planning (AOP) field and foster their resolution in a coordinated manner.
- Provide technical assistance to States with the objective of improving safety of aerodrome operations through effective implementation of the aerodrome certification and safety management requirements and resolving identified deficiencies in AGA under Universal Safety Oversight Programme (USOAP) continuous Monitoring Approach (CMA) activities, achieving the performance objectives and enhancing their safety oversight capabilities.
- Monitor national and regional developments in AGA and related matters and propose ICAO actions through appropriate channels.
- Keep abreast of current civil aviation developments, including relevant activities of Airports Council International (ACI), Civil Air Navigation Services Organisation (CANSO), International Federation of Air Line Pilots Associations (IFALPA), International Federation of Air Traffic Controllers' Associations (IFATCA), International Air Transport Association (IATA), World Birdstrike Association (WBA) and other international organizations including International Financial Institutions such as World Bank, Asian Development Bank and individual States.
- Prepare analyses on technical/operational aspects of AGA-related subjects and associated reports, briefs, correspondence.
- Coordinate regional programmes and planning documents with HQ activities.
- Identify technical cooperation opportunities and promote AGA-related technical cooperation projects.
- Ensure coordinated processes between AGA and other air navigation fields within the Secretariat so as to minimize duplication, enable seamlessness in planning and ensure efficiency.
- Analyse States needs/problems and initiate/propose solutions.
- Organize, facilitate and support seminars and/or workshops aimed at developing capacity or addressing specific challenges.
- Prepare working papers, reports, briefs, and correspondence on technical/operational aspects of AGA.
- Conduct, participate and/or serve as secretary/technical adviser at ICAO meetings, seminars and workshops related to AGA and other meetings assigned by the Regional Director.
- Facilitate inter-State coordination in order to achieve measurable progress in the AGA fields and to create/improve harmonized operational environments.
- Represent ICAO at meetings of international organizations and provide consistent explanations of SARPs and global viewpoints.
- Assess the status of implementation of AGA-related SARPs, Procedures, Regional Air Navigation Plan and provide assistance for the implementation of corrective actions to eliminate identified deficiencies in the AGA fields and enhance the safety oversight capabilities of Asia and Pacific States.
- Provide assistance to States for the collection and processing of relevant data necessary for performance monitoring of the air navigation systems.
- In coordination with ICAO HQ, support the objectives of the USOAP-CMA, as AGA Team Member for USOAP CMA activities and review Corrective Action Plan (CAP) submitted by Asia/Pacific States.
- Support Global Aviation Training (GAT) in developing and delivering training related to the AGA area.
- Conduct CAT missions, technical assistance missions and capacity building activities to assist the States with USOAP related matters.
- Work with the Regional Officers to design, develop, and implement assistance activities aimed at strengthening the capabilities of States. This includes assessing specific needs, formulating tailored training programs, and ensuring effective deployment to enhance operational efficiency and sustainability.
- Function 6 (incl. Expected results)
- Performs other related duties, as assigned.
- Education
- EssentialAn advanced-level university degree (Master s degree or academic equivalent) in civil/electrical/aeronautical/other engineering discipline, air navigation, aviation safety, or related field, is required. A first-level university degree in combination with two additional years of qualifying experience in civil/electrical/aeronautical/other engineering discipline, air navigation, aviation safety, or related field, may be accepted in lieu of the advanced university degree.
- DesirableDiploma/certificate in aerodrome engineering/management/operations or related field.
- Professional experience
- EssentialA minimum of seven (7) years experience as an Aerodrome Inspector in a Civil Aviation Authority or in the aviation related fields of airport planning, design, construction, maintenance, operation and safety management in an airport administration authority or international organization.
- Experience participating in and providing service to international meetings.
- Experience in dealing with sensitive and confidential matters in a prompt and discrete manner.
- Experience in the planning, coordination and management of civil aviation programmes.
- DesirableExperience in negotiating with government authorities.
- Experience working in a multi-national and multi-cultural environment.
- Completed USOAP CMA Computer Based Training in AGA area.
- Contributed to USOAP CMA activities as AGA auditor or participated in USOAP CMA activities as State s AGA counterpart.
- Languages
- EssentialFluent reading, writing and speaking abilities in English.
- DesirableA working knowledge of any other language of the Organization (Arabic, Chinese, French, Russian, Spanish).
- COMPETENCIES.
- Professionalism: Thorough knowledge of ICAO functions, organization, international activities and technical publications related to aerodromes. Sound knowledge of the ICAO work towards the implementation of ICAO Global Aviation Safety Plan, Global Air Navigation Plan, Policies, SARPs and Procedures related to global and regional air navigation systems particularly in aerodrome operations and planning field. Thorough understanding of ICAO Annexes 14 and 19, Procedures for Air Navigation Services - Aerodromes (Doc 9981), Safety Management Manual (Doc 9859), Aerodrome Design Manual (Doc 9157), Airport Service Manual (Doc 9137), Manual on Certification of Aerodromes (Doc 9774) and other relevant guidance materials and manual relating to aerodromes and ground aids. Familiarity with activities concerning aerodrome-related research and developments in progress in ICAO Asia Pacific Region. Good knowledge of civil aviation issues in the Asia Pacific region, and familiarity with the work of other related international organizations. Sound knowledge and skill in computer s application. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
- Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style, and format to match the audience; demonstrates openness in sharing information and keeping people informed.
- Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
- Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
- Judgment / Decision-making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines that the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.
- CONDITIONS OF EMPLOYMENTIt should be noted that this post is to be filled on a fixed-term basis for an initial period of 3 years (first year is probationary for an external candidate).
- ICAO staff members are international civil servants subject to the authority of the Secretary General and may be assigned to any activities or offices of the Organization, in accordance with the provisions of the ICAO service code. ICAO staff members are expected to conduct themselves in a manner befitting their status as international civil servants. In this connection, ICAO has incorporated the 2013 Standards of Conduct for the International Civil Service into the ICAO Personnel Instructions.
- ICAO offers an attractive benefit package to its employees in accordance with the policies of the International Civil Service Commission (ICSC). The statutory retirement age for staff entering or re-entering service after 1 January 2014 is 65. For external applicants, only those who are expected to complete a term of appointment will normally be considered.
- Remuneration: Level Net Base Salary + Post Adjustment(net) P-4 per annum per annum(*)
- USD $ 84,672 USD $ 29,465.86 (*) Post Adjustment is subject to change.
- HOW TO APPLY Interested candidates must complete an on-line application form. To apply, please visit: ICAO Careers website.
- NOTICE TO CANDIDATES ICAO does NOT charge any fees or request money from candidates at any stage of the selection process, nor does it concern itself with bank account details of applicants. Requests of this nature allegedly made on behalf of ICAO are fraudulent and should be disregarded.
ทักษะ:
Data Analysis, SQL, Problem Solving, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Working closely with business and technical domain experts to identify data requirements that are relevant for analytics and business intelligence.
- Implement data solutions and data comprehensiveness for data customers.
- Working closely with engineering to ensure data service solutions are ultimately delivered in a timely and cost effective manner.
- Retrieve and prepare data (automated if possible) to support business data analysis.
- Ensure adherence to the highest standards in data privacy protection and data governance.
- Bachelor s of Master s Degree in Computer Science, Computer Engineering, or related.
- Minimum of 1 Year with relational/non-relational database systems and good command in SQL.
- Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment.
- Ability to work independently, have strong problem solving and organization skills, with a high initiative and a sense of accountability and ownership.
- Experience with cloud-based platforms such as AWS, Google Cloud platform or similar.
- Experience in data processing batch / real time / nearly realtime.
- Experience with data integration or ETL management tools such as AWS Glue, Databrick,or similar.
- Experience with web or software development with Java,Python or similar.
- Experience with Agile methodology is a plus.
- Good in communication and writing in English.
- Good interpersonal and communication skills.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Procurement, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead Business Strategy & Vendor Plans: Take ownership of the business strategy with vendors. Develop comprehensive business plans in collaboration with these vendors to ensure mutual alignment on objectives, go-to-market strategies, and performance targets. Oversee the effective execution of these plans to drive business growth and success..
- Achieve Financial & Operational Targets: Own the responsibility for meeting and exceeding financial targets related to the business. Work to optimize profitability thro ...
- Vendor Relationship Management: Lead efforts to build and maintain strong, productive relationships with key vendors. Act as the primary point of contact, ensuring that both vendor and internal teams are aligned on performance expectations, timelines, and deliverables..
- Team Leadership: Manage and develop a team of professionals. Provide mentorship, set clear goals, and ensure high performance across the team. Lead by example, fostering a culture of collaboration and continuous improvement..
- Operational Efficiency: Optimize internal processes to ensure operational efficiency across the division. Work to streamline procurement, delivery, and vendor management processes, driving cost-effective solutions without sacrificing quality..
- Cross-Functional Collaboration: Work closely with internal teams including sales, marketing, and logistics, to ensure alignment and successful execution of vendor-related strategies. Drive collaboration for product launches, promotions, and other initiatives that contribute to business growth..
- Market Intelligence & Opportunity Identification: Stay informed of trends in the business, identify emerging opportunities for new business and partnerships, staying ahead of competitors in the marketplace..
- Bachelor s degree in Business, Information Technology, or a related field.
- Minimum of 3 years of experience managing people.
- Proven track record of leading a business or division focused on consumer products in the IT company.
- Strong business planning and strategic thinking skills, with the ability to develop and execute comprehensive plans to drive growth.
- Demonstrated ability to achieve financial and operational targets, with experience in driving profitability through vendor management and market strategy.
- Strong communication skills, with a good command of English, both written and verbal. Ability to communicate effectively with senior leadership, vendors, and cross-functional teams.
- Strong operational efficiency skills, with a track record of streamlining processes and driving cost-saving initiatives.
- Excellent analytical skills, with the ability to assess data, market trends, and vendor performance to inform decision-making.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
OmniGraffle, Balsamiq, Research
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Understand, study and analyze user needs and create journey maps, user flows and storyboards in defining the aspirational CX and UX, incorporating the industry best practices and UX principles.
- Design and deliver on-brand, accessible, cohesive and high-quality visual experiences as per Chubb Design System and brand guidelines, validating the design direction and artifacts with the design leads or creative directors (e.g., Head of Experience Design).
- Help digital product owners or project leaders define long and short-term vision and roadmap for digital products, applications or solutions.
- Create wireframes as per customer needs, produce prototypes, and test/validate the UX.
- Keep the engineer-focused mindset in creating the wireframes with a deep consideration for responsive design and robustness of the design solutions.
- Responsible for the review and validation of the implemented front-end work while preparing developer-friendly UI handoff artifacts and technical annotations.
- Collaborate with other designers within and cross-team to solve design challenges and maintain a level of design consistency and coherence across Teams, Domains, products and largely the overall Chubb s digital ecosystem.
- Associate/Bachelor/Master s degree in design fields (e.g., graphic, communication, media, industrial), computer science, HCI, psychology, marketing, etc.; and/or certification in UX/UI.
- 5+ years of hands-on UX experience preferred.
- Experience with Fintech products is an advantage.
- Prior experience as a product designer or UX/UI designer.
- Graphic and visual design skills, including use of a diverse set of software such as Figma, Adobe Suite, OmniGraffle, Balsamiq, Azure or other relevant tools.
- Experience with designing quality consumer products in keeping with design trends.
- Experience with conducting user research, usability testing, A/B testing, rapid prototyping.
- High proficiency in using design tools (e.g., Figma, Adobe Suite, Sketch).
- Experience working in an Agile setting (or willingness to learn Agile ways of working).
ทักษะ:
Salesforce, Mandarin, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop strong customer relationships by delivering exceptional technical and analytical support alongside high levels of customer service via phone, email, chat, and other channels as appropriate.
- Identify customers specific support and configuration requirements, set clear expectations, and resolve issues in line with key performance indicators (KPIs).
- Ensure all cases are resolved or escalated to the appropriate stakeholders in a timely manner, in accordance with company service level agreements (SLAs), while priorit ...
- Accurately log all internal and external customer issues in SiteMinder s CRM tool (Salesforce).
- Actively participate in product enhancement initiatives and training sessions (face-to-face, virtual, and self-led).
- Contribute to the development and evolution of SiteMinder products and systems by providing innovative and comprehensive feedback.
- Test compatibility of new features with existing product functionalities and document observations and outcomes.
- Stay up to date with technical and feature developments through workshops, internal communications, and ongoing training.
- Identify opportunities to improve support processes and take ownership of driving process enhancements.
- What you have .
- Fluency in English and Mandarin (spoken and written) with the confidence to engage diverse customers.
- Technical aptitude, ideally within hospitality or hotel tech, with the ability to troubleshoot browser and connectivity issues.
- Experience in a fast-paced, high-volume support environment with SLA/KPI targets.
- Strong analytical mindset. Able to quickly identify root causes and deliver smart, effective solutions.
- Comfortable navigating multiple systems simultaneously while staying organized and detail-focused.
- A natural communicator who can simplify technical concepts for non-technical users.
- Proactive, commercially aware, and motivated by team success.
- Thrives in a remote or hybrid setup and takes full ownership of outcomes.
- Flexible to work shifting schedules, including weekends and holidays; must be based in Thailand or Malaysia.
- Our Perks & Benefits .
- Equity packages for you to be a part of the SiteMinder journey.
- Hybrid working model (in-office & from home).
- Mental health and well-being initiatives.
- Generous parental (including secondary) leave policy.
- Paid birthday, study and volunteering leave every year.
- Sponsored social clubs, team events, and celebrations.
- Employee Resource Groups (ERG) to help you connect and get involved.
- Investment in your personal growth offering training for your advancement.
- Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
- When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
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