เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Statistical Analysis, SQL, Excel

ประเภทงาน:

งานประจำ

• Develop and enhance business intelligence solutions, directly contacting stakeholders and top management to transform data into actionable insights.
• Establish and maintain robust relationships with stakeholders, ensuring alignment with business goals and optimally communicating updates, feedback, and addressing concerns.
• Complex Data Analysis and Operational Excellence Analyze large, critical data sets and conduct sophisticated statistical analysis to derive meaningful insights.
• Build and operationalize processes to ensure timely data loading and maintain data accuracy, using tools such as SQL, Snowflake, Microsoft Excel, Tableau, and Microsoft Power BI.
• Define key performance measures, supervise capacity and service status, and assess risk levels across infrastructures, addressing issues with relevant teams and progressing open actions.
• Insight Generation and Continuous Improvement Conduct trend analysis to detect patterns and anomalies in service metrics, performing root cause analysis and driving continuous improvement initiatives.
• Track and analyze mean time metrics for incident, case, and alarm handling, providing actionable insights for operational excellence and customer experience.
• Optimize resource utilization through regular analysis of system capacity, developing and implementing risk management strategies for individual products.
• Collaboration and Communication Facilitate review forums to unify stakeholders and drive collective decision-making, providing regular reports to key customers to communicate current status and drive timely actions.
• Liaise with global development teams to troubleshoot, analyze, and investigate performance-related issues in the infrastructure.
• Qualifications Bachelor's degree in Data Science, Statistics, Computer Science, or a related field.
• Minimum of 5 years of experience in data analysis or a related field.
• Proficiency in data analysis tools i.e. SQL, python, R, and Tableau/Power BI.
• Strong analytical and problem-solving skills with focused attention to detail.
• Strong organization and project management skills.
• Superb communication and presentation skills.
• Ability to communicate complex data insights optimally to stakeholders.
• Preferred: Experience with Datadog or Big Panda.
• Experience with data modelling.
• Experience in tech industry.
• LSEG is an equal opportunities employer, that seeks to offer an inclusive environment to all colleagues. Furthermore, LSEG has committed to reduce its carbon emissions by 50% by 2030, and to reach net zero by 2040. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Handle all incoming online channels e.g. E-mail, Facebook, Line and Website efficiently and professionally by following customer service process and ensure the request & complaints have been handling properly within timeline.
• Gather basic information of complaint and capture customer complaints by using CCRP system and / or escalate complaint case to upper level and ensure customer complaints are properly solved.
• Coordinate with various functions e.g. Registration, Collections, Sales etc. to foll ...
• Coach and supervise team, investigate and solve all of issue to better handling day-to-day difficult case as well as verify non-voice channels month end report.
• Handle inquiries & complaints from online channels.
• 2-3 year experience in Call Center/Customer Services.
• Good command of English.
• Bachelor s degree or higher in Business Administration or related fields.
• Minimum 2-3 years of experience in Call Center / Customer Services (In/Outbound/Non-voice).
• Having background in Hire Purchase, Finance or Banking industry would be a plus.
• Good command of English.
• Good communication and problem-solving skills.

ทักษะ:

Accounting, Excel

ประเภทงาน:

งานประจำ

• Keep quality high standards about controlling inventory and mailing service.
• Balance of inventory enough to user.
• Establishes planning of office supplies process by performing document storage, product borrowing, searching and document destroying.
• Determine process about document or product sending by monitoring product no damaged product is sent out. No damaged raw material is accepted in.
• Control outsource work s process by controlling them to work on time and under SLA.
• Perform summary expense of printing and mail sending and summary performance of vendors/outsource for report to supervisor.
• Communicate and cooperate with supervisors and coworkers for discuss, improve problem and find summary together.
• Receive all complains from branches and head office to improve as requested.
• Test BCP for billing and letter.
• Bachelor s degree accounting and management or related field.
• 1 Years of administration or related.
• Good computer skills (MS Word, Excel,).
• (https://krungsri.com/b/privacynoticeen).
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
• FB: Krungsri Career.
• LINE: Krungsri Career.
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.

ทักษะ:

Project Management, Analytical Thinking, Negotiation, English

ประเภทงาน:

งานประจำ

• Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
• Lead and train a team of customer service representatives and support specialists.
• Identify common customer pain points and collaborate with the development team for application enhancements.
• Develop and implement customer service policies to improve user experience.
• Ensure timely and effective resolution of customer concerns.
• Monitor team performance and provide feedback for improvement.
• Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
• Handle escalated issues and complex customer concerns efficiently.
• Bachelor s degree or Master s degree in S/E commerce, Business management, International Business, Marketing and Project Management.
• Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
• Minimum 3 years in e-commerce platform is a plus.
• Strong background or experiences in business planning, managing the business commercial deals.
• Strong entrepreneurial mindset.
• Proven critical and analytical thinking skill.
• Communication skill with excellent English proficiency.
• Negotiation and persuasion skill.
• Excellent organization skill.
• Impeccable presentation and interpersonal skill.

ประเภทงาน:

งานประจำ

• ค้นหาและดำเนินความร่วมมือกับแบรนด์ ร่วมกับทีมการตลาดและฝ่ายขาย.
• ออกแบบแคมเปญดนตรีให้สอดคล้องกับเป้าหมายของแบรนด์และกลุ่มเป้าหมาย.
• ดูแลกระบวนการของแคมเปญสปอนเซอร์ ตั้งแต่แนวคิดจนถึงรายงานสรุปผล.
• ความร่วมมือกับศิลปินและค่ายเพลง (Artist & Label Collaboration).
• ประสานงานกับค่ายเพลงและผู้จัดการศิลปินในการสร้างคอนเทนต์หรือกิจกรรมร่วมกับแบรนด์.
• ตรวจสอบให้ภาพลักษณ์และสารของศิลปินสอดคล้องกับเป้าหมายของแคมเปญ.
• เจรจาและจัดการความร่วมมือให้เป็นไปตามวัตถุประสงค์ของโครงการ.
• การรายงานผลและการควบคุมงบประมาณ (Reporting & Budget).
• ติดตามและวิเคราะห์ผลลัพธ์ของแคมเปญตามตัวชี้วัด (KPIs).
• จัดทำรายงานผลของผู้สนับสนุนอย่างครบถ้วน.
• บริหารจัดการงบประมาณของโครงการอย่างมีประสิทธิภาพ.
• ประสบการณ์ 3-6 ปี ด้านความร่วมมือทางดนตรี การตลาด หรือสปอนเซอร์.
• เข้าใจโครงสร้างอุตสาหกรรมดนตรี เช่น ค่ายเพลง ไฟล์เพลง และลิขสิทธิ์.
• มีผลงานแคมเปญที่ประสบความสำเร็จร่วมกับแบรนด์.
• มีทักษะเจรจาและสร้างความสัมพันธ์ได้ดี.
• สามารถจัดการโครงการ และทำงานร่วมกับทีมหลากหลายฝ่าย.
• หากมีประสบการณ์ในด้าน Music Production หรือการเจรจาสัญญาจะได้รับการพิจารณาเป็นพิเศษ.
• มีความหลงไหลในดนตรีและเข้าใจแนวโน้มทางวัฒนธรรม.
• ประสบการณ์เพิ่มเติมที่พิจารณาเป็นพิเศษ (Preferred Experience)เคยทำงานในแพลตฟอร์มสตรีมมิ่ง ค่ายเพลง เอเจนซี่ครีเอทีฟ หรือแบรนด์ที่เกี่ยวข้องกับดนตรี.
• มีส่วนร่วมในโครงการความร่วมมือระหว่างแบรนด์และศิลปิน หรือโปรเจกต์ดนตรี.
• มีความสามารถใช้เครื่องมือวิเคราะห์ข้อมูลดนตรี และแพลตฟอร์มการตลาดดิจิทัล.
• สถานที่ปฎิบัติงาน อาคาร S-Oasis.
• เวลาทำงาน 10.00-18.00.

ประเภทงาน:

งานประจำ

• สนับสนุน วิเคราะห์ และแก้ไขปัญหาเบื้องต้นที่เกี่ยวข้องกับอุปกรณ์ หรือระบบต่างๆ ที่ใช้งานใน Business Unit ที่ได้รับมอบหมาย.
• ประสานงานกับหน่วยงานที่เกี่ยวข้องเพื่อแก้ปัญหา.
• ติดตาม hardware vendor ในการซ่อม hardware ต่างๆ ทั้งที่อยู่ใน และนอกการรับประกัน เช่น การขอเคลม hard disk ที่เสียในระยะเวลาประกัน, การส่ง printer เข้าศูนย์ซ่อม เป็นต้น.
• ติดตามให้ระบบ update virus pattern และ system patch ให้ทันสมัย.
• ดำเนินการ back up ข้อมูลในระบบต่างๆ บนเครื่องแม่ข่าย.
• ติดตั้ง OS software และมีความรู้เกี่ยวกับ การติดตั้ง device driver ต่างๆให้กับเครื่อง computer ได้.
• ปริญญาตรีสาขาเทคโนโลยีสารสนเทศ หรือ สาขาที่เกี่ยวข้อง.
• สามารถวิเคราะห์ แก้ปัญหาและให้คำปรึกษาเกี่ยวกับ Hardware / Software / Network ได้.
• มีประสบการณ์ IT Support / Helpdesk / Service desk อย่างน้อย 3-4 ปี.
• มีความเข้าใจเกี่ยวกับนโยบายการรับประกันของอุปกรณ์ต่างๆ รวมทั้งติดตามระยะเวลาในการรับประกันของอุปกรณ์.
• สามารถวิเคราะห์ ตรวจสอบจุดเสียได้อย่างมีประสิทธิภาพ เพื่อหลีกเลี่ยงการส่งซ่อมทั้งๆที่ hardware ไม่มีปัญหา.
• สามารถวิเคราะห์ และประเมินปัญหาที่ไม่สามารถแก้ไขได้ทันที ว่าควรจะส่งต่อ หรือประสานงานกับหน่วยงานใด เพื่อร้องขอความช่วยเหลือในการแก้ปัญหา.
• มีทักษะในการสื่อสาร ประสานงานอย่างมีประสิทธิภาพ และสามารถควบคุมอารมณ์ได้ดี.
• ติดต่อสอบถาม.
• สำนักทรัพยากรบุคคล.
• บริษัท ดิจิทัล แอนด์ เทคโนโลยี เซอร์วิสเซส จำกัด (Digital and Technology Services).

ทักษะ:

Microsoft Office

ประเภทงาน:

งานประจำ

• บริหารอัตรากำลังคน ให้สอดคล้องกับแผนธุรกิจและอัตราการเติบโต.
• ติดตามการสรรหาบุคลากร เพื่อให้ได้ผลลัพธ์ตามเป้าหมาย.
• วางแผน ควบคุมกระบวนการคัดเลือก เพื่อให้ได้บุคลากรที่มีคุณสมบัติเหมาะสมตามกรอบอัตตรากำลังคนที่ต้องการ.
• วิเคราะห์และวางแผนการดำเนินงานด้านการบริหารอัตรากำลัง ให้สอดคล้องกับการสรรหา และควบคุมอัตรากำลังตามแผนอัตรากำลังประจำปี.
• จัดทำแผนงานและงบประมาณด้านว่าจ้างประจำปี (Recruitment Plan and Budget).
• บริหารจัดการกระบวนการประเมินผลทดลองงาน.
• ดำเนินการร่วมกับผู้บริหารในการจัดทำใบกำหนดหน้าที่งานสำหรับตำแหน่งใหม่และปรับปรุงใบกำหนดหน้าที่งานของตำแหน่งเก่าที่ลักษณะงานเปลี่ยนแปลงไปจากเดิม.
• งานอื่นๆตามที่ได้รับมอบหมาย.
• จบการศึกษาระดับปริญญาตรีขึ้นไป บริหารทรัพยากรบุคคล รัฐศาสตร์ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์การทำงานด้าน HR (Operation Manpower Management/Recruitment 5 ปี ขึ้นไป).
• มีทักษะ การเจรจาต่อรอง โน้มน้าว.
• มีทักษะ การให้คำปรึกษาแนะนำ.
• มีทักษะ การคิดและวางแผนเชิงกลยุทธ์.
• มีทักษะ การบริหารโครงการ.
• มีความรู้ การสรรหาและคัดเลือก.
• มีความรู้ ความรู้ด้านกระบวนการปฏิบัติงาน.
• มีความรู้ ความรู้ด้านการพัฒนาองค์กร.
• มีความรู้ การวิเคราะห์ข้อมูลและจัดทำรายงาน.
• สามารถใช้โปรแกรม Microsoft Office ได้ในระดับดี.

ทักษะ:

ERP

ประเภทงาน:

งานประจำ

• กำหนดมาตรฐาน กำกับดูแล และบริหารจัดการ การบริการด้านเทคโนโลยีสารสนเทศ.
• ทำหน้าที่เป็นผู้จัดการเหตุการณ์ด้านเทคโนโลยีสารสนเทศ (Incident Manager) สำหรับเหตุการณ์หลัก.
• ทำหน้าที่เป็นผู้จัดการปัญหาด้านเทคโนโลยีสารสนเทศ (Problem Manager).
• กำหนด KPI ที่ชัดเจนสำหรับการวัดประสิทธิภาพและเป็นแนวทางในการดำเนินงานของทีม.
• ทำงานร่วมกับทีมอื่น ๆ ที่เกี่ยวข้อง เช่น ทีมสนับสนุนผู้ใช้, ทีมพัฒนา, ทีมโครงสร้างพื้นฐาน เป็นต้น.
• มอบหมายงาน ติดตามงาน ถ่ายทอดงาน ให้ผู้ใต้บังคับบัญชา.
• สรุปงาน ประเมินประสิทธิภาพของระบบในภาพรวม ร่วมกับผู้บังคับบัญชา.
• เสนอแนะแนวทางหรือเทคโนโลยีใหม่ ๆ ที่เหมาะสมแก่การปฎิบัติงาน.
• ปริญญาตรีสาขาบริหารธุรกิจ วิทยาการคอมพิวเตอร์ คอมพิวเตอร์ธุรกิจ หรือ สาขาอื่น ๆ ที่เกี่ยวข้อง.
• มีประสบการณ์ทำงานอย่างน้อย 8 ปี โดยมีประสบการณ์ด้านการบริการด้านเทคโนโลยีสารสนเทศ.
• มีประสบการณ์รับมือกับ Major Incident (P1 หรือ Sev1) ที่กระทบระบบระดับองค์กร หรือ core business เช่น ERP, CRM, Payment.
• มีประสบการณ์ใช้ระบบ Incident Management Tools เช่น ServiceNow, Jira Service Management, BMC Remedy.
• มีใบรับรอง เช่น ITIL Foundation / Intermediate หรือ Incident/Problem Management ที่เกี่ยวข้อง.
• เข้าใจหลักการของ SRE (Site Reliability Engineering) หรือ Incident Command System (ICS) จะพิจารณาเป็นพิเศษ.
• มีทักษะการบริหาร Stakeholder ภายใต้ความกดดันสูง และควบคุม narrative ของเหตุการณ์ได้.
• สื่อสารกับทีม Infra, Dev, Sec และ Operation ได้โดยไม่ต้องแปลศัพท์.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Achieve IT Services and Support team with committed SLA level and good quality.
• Provide all service request for workstation.
• Manage workstation stock and inventory.
• Manage workstation to security compile with FWD Group policy.
• Provide IT technical support for staff.
• IT Operation.
• Provide monitor and notify for all batches scheduler finish by desire time.
• Provide monitor and notify/escalate for system health, application and hardware.
• Deploy application and batches within request time.
• IT Helpdesk.
• Provide services for help users able to do they job didn t have technical problem.
• Provide onboarding services for staff to get necessary services from IT when start work with appropriate time.
• Bachelor s Degree in Computer or IT related fields.
• At least 10 years in IT services / IT Support area, Lead team more than 4 persons.
• Excellence communication in Thai and English.

ทักษะ:

Market Research, Research, Business Development, English

ประเภทงาน:

งานประจำ

• Identify, evaluate, and develop new F&B business opportunities aligned with Siam Piwat s premium brand direction.
• Lead market research and trend analysis to inform new concept development and partner acquisition.
• Curate innovative and commercially viable F&B concepts, including pop-ups, flagship stores, and lifestyle-driven formats.
• Negotiate and structure strategic partnerships, joint ventures, or franchise deals with both local and international F&B brands.
• Work closely with operational teams to co-develop store-level SOPs, service standards, and operational workflows to ensure brand consistency and efficiency.
• Support onboarding and training processes for new F&B outlets, ensuring smooth pre-opening, opening, and stabilization phases.
• Collaborate with design, leasing, marketing, and construction teams to deliver end-to-end F&B project launches.
• Monitor daily operations of key F&B outlets, identify performance gaps, and implement improvement plans in partnership with operations managers.
• Establish performance KPIs (sales, customer satisfaction, efficiency) and review outlet performance regularly.
• Stay up-to-date on emerging consumer behaviors, technology, and operational innovations in the F&B sector.
• Bachelor s or Master s degree in Business Administration, Hospitality, Culinary Arts, or related field.
• Minimum 8-10 years of experience in F&B business development and/or operations, preferably in premium lifestyle or hospitality groups.
• Strong knowledge of F&B operational processes (kitchen flow, service design, hygiene standards, manpower planning).
• Track record in launching and managing multi-unit or flagship F&B outlets from planning to operations.
• Analytical and financial planning skills: able to develop budgets, ROI analysis, and cost control measures.
• Familiar with POS, inventory, and operational tech platforms (e.g. kitchen display systems, mobile ordering).
• Excellent project management and multi-stakeholder coordination skills.
• Fluent in both English and Thai; able to prepare strategic documents and operational guidelines in both languages.
• Core Competencies.
• Strategic & Operational Integration - Able to connect high-level business strategy with practical, on-ground operational execution..
• F&B Operational Excellence - Understands and can shape kitchen, FOH/BOH workflows, service standards, and customer experience design..
• Leadership & Team Collaboration - Comfortable leading cross-functional teams and working closely with operations, HR, and culinary teams..
• Problem-Solving - Proactively identifies operational inefficiencies and co-creates sustainable solutions..
• Brand & Concept Thinking - Strong sense of brand identity and customer experience, especially in the premium F&B space..
• Adaptability - Flexible and agile in working within a fast-paced, innovation-driven environment..
• Customer-Centric Mindset - Ensures all business and operational decisions ultimately enhance customer satisfaction and brand value..

ทักษะ:

Budgeting, Product Development, Digital Marketing, English

ประเภทงาน:

งานประจำ

• Partnering with segment leaders, and the sales team in driving the advertising investment for the assigned segment portfolio.
• Manage the full consultant cycle from pitching to closing for potential top sellers in Mid to Long-tail accounts and grow existing accounts through effective strategies including budgeting, optimization and solutions adoption.
• Achieve revenue targets, ensure consistent growth, and improve adoption of marketing solutions across segment target.
• Provide valuable insights and contribute to the creation of market-fit strategies that resonate with the target segment.
• Demonstrate measurable marketing solutions strategies for improvement in seller engagement, satisfaction, and media investment.
• Ensure successful implementation and execution of programs that increase media adoption and revenue by executing incentive programs, training for internal teams (e.g., Key Account Manager).
• Deliver and conduct data-driven recommendations that directly contribute to improved campaign results and revenue growth.
• Actively contribute to product development and optimization discussions with internal teams to ensure that Lazada Sponsored Solutions align with market needs.
• Ensure prompt resolution of issues, minimizing disruptions and maintaining operational excellence by working closely with the product team.
• Bachelor's degree or equivalent practical experience.
• At least 2-3 years of experience in account management, digital marketing, agency and/or e-commerce.
• Basic understanding of digital marketing and online advertising.
• Strong communication and presentation skills.
• Solid analytical skills with the ability to derive actionable insights from data with proficiency in Excel and data analysis.
• Strong stakeholder management, service orientation, and adaptability to change.
• Able to manage multiple tasks and work independently in a dynamic environment.
• Professional verbal and written communication skills in both Thai and English.
• Experience in brand management, performance marketing and/or media planning.
• Experience in ecosystem-level projects or scaled initiatives, or helping build teams or businesses from the ground up.
• Ability to understand departmental goals and support processes that align with business objectives.
• Strong project management and process improvement skills with attention to detail.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Problem Solving, Excel, English

ประเภทงาน:

งานประจำ

• Lead and supervise customer service team to provide the after-sale service and handle customer complaints and provide solutions in order to meetcustomer's satisfaction which determine potential business opportunities to achieve targeted growth.
• Handle difficult& special calls and solve other issues escalated by agents& follow up with various departments on problem solving or information sharing ifneeded.
• Monitor team performance, achieve customer service targets.
• Manage, Advise, Coaching and communicate with the customer service team to ensure high performance and take timely action to drive the continuouscustomer service satisfaction improvement.
• Manage a team of customer service i.e. Make sure the day-to-day operations run smoothly.
• Incoming cases and calls monitoring and job assignment including calls and email.
• Talk to agents regularly, find out potential people issues, solve or escalated accordingly.
• Fulfill all other work assigned by the manager.
• Liaising with the Customer Service Manager to help develop action plans for the call centre team.
• Must HaveGraduated degree in marketing, business administration,economics or related fields.
• Minimum 5 years in Customer Service with at least 2 years in managerial level, Call Centre and other related fields.
• Nice to HaveGood presentation and motivation skills.
• Influencing and negotiating skills.
• Good communications skills both written and spoken Thai and English.
• Excellent customer service mind and Self-motivated.
• The Knowledge of insurance operations and processes will be the advantage.
• Good computer knowledge and skills including Microsoft word/ excel, and database management.
• Familiar with Data Analytics.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Assembly, English

ประเภทงาน:

งานประจำ

• Take ownership for Environmental, Health and Safety (EHS) issues on site for the company s undertaking.
• Lead and coordinate erection and assembly activities in accordance with time schedule and cost estimate.
• Coordinate erection/assembly activities in accordance with valid instructions, check lists, specifications and regulations.
• Reports technical investigations (non-conformance reports).
• Participate in order specific reviews for larger project.
• Reports or updates on product related faults and improvements and gives feedback to product line responsible.
• Supervision and co-ordination of consultants, contractors, and customer staff.
• Keep availability of all training courses and certificates e.g. LOTO, Electrical Safety at Work, H2S, Confined spaces, Hot work and First aid.
• Follow established safe work methods and ensure that the work is carried out in accordance with valid EHS regulations.
• Collaborate with team across the countries, third party and customer personnel in a respectful and professional manner, always act as an ambassador within Siemens Energy. Always collaborate and connect with our internal customers and practice Siemens ownership culture and take responsibility for a task or a fault until it is addressed accordingly.
• What You Bring.
• Bachelor s degree or equivalent experience in mechanical engineering, Aerospace Engineering, Marine Engineering or any related field.
• Minimum 5 years working experience in gas turbine or related engineering field.
• Ability to handle pressure and have service mind.
• Communication and problem-solving skills.
• Good command of English both written & spoken skills and proficient in MS Office.
• Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
• Who is Siemens Energy?.
• At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
• Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
• Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo.
• Our Commitment to Diversity.
• Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
• Rewards/Benefits.
• Outstanding opportunity for personal development working in an organization covering multiple facets of the energy industry and energy transition.
• Develop technical sales skills that provides SE management exposure to your successes and accomplishments.
• Exposure to obtain coaching and mentorship from experience sales peers leading to an open feedback culture.
• Provide flexible and hybrid working arrangement!.
• Readily available learning platform to support your learning growth!.
• Jobs & Careers:https://jobs.siemens-energy.com/jobs.

ทักษะ:

Compliance

ประเภทงาน:

งานประจำ

• Develop and execute comprehensive data migration plans and strategies.
• Collaborate with cross-functional teams to ensure successful data migration.
• Monitor, assess, and mitigate risks and issues related to data migration.
• Communicate project progress and data migration status to stakeholders.
• Allocate and manage resources effectively for data migration projects.
• Ensure strict adherence to banking industry regulations and data compliance.
• Implement financial controls and cost-effective measures in data migration efforts.
• Oversee the transition of data for banking services seamlessly.
• Conduct post-project evaluations and lessons learned sessions for data migration projects.
• Cultivate a culture of excellence and innovation within the data migration team.
• Qualifications Bachelor s degree in information technology, Computer Science, or a related field.
• Previous experience as a Data Migration Project Manager in the banking sector.
• Strong knowledge of data migration methodologies, tools, and best practices.
• In-depth understanding of banking industry regulations and data compliance (Preferable).
• Proficiency in project management methodologies and tools.
• Financial acumen and cost management skills for data migration projects.
• Exceptional communication and stakeholder management abilities.
• Leadership, problem-solving, and decision-making skills.
• PMP, PRINCE2, or relevant project management certifications are a plus.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Problem Solving, English

ประเภทงาน:

งานประจำ

• Answer incoming calls and provide information to all customer requests at the first call solution (excluding policy cancellation request of direct marketing customers that transfer to retention team for further convincing).
• Carry out assignments and handle problems in accordance with call patterns, instructions, policies, procedures and / or accepted practices to ensure optimum level of Quality.
• Support customers to handle and eliminate day-to-day issues with enquiries.
• 2) Quality ManagementBe responsible for delivery our service offers with excellent service as well as handling the complex or difficult cases.
• Skill sets and the customer satisfaction measured by Bottom Up and Top Down NPS.
• Communicate professionally at all time with customers, other team and other department to ensure consistently effective working relationships.
• Contribute or be involved in Contact Centre process and procedural analysis or projects as and when required.
• 3) Business Acumen and multiple programs / systemsProcess and record new transactions.
• For those with non-call resolution, will escalate the case in the tracking service request - Footprints program to Functional Unit.
• Must HaveBachelor's degree in any fields.
• Minimum 2 years' experience in insurance operations, customer services, call center or other related field.
• Nice to HaveInsurance product knowledge.
• Customer service managerial skill.
• Problem solving& decision making.
• Collaboration& Data protection are required.
• Able to communicate in English is plus.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Provide comprehensive product and service information to customers in the automotive industry, addressing their inquiries and resolving issues efficiently.
• Engage potential customers by answering questions, offering advice, and suggesting additional relevant automotive products and services.
• Open and maintain customer accounts, ensuring accurate records and up-to-date information.
• Resolve customer complaints by identifying issues, providing effective solutions, and following up to ensure satisfaction. Maintain the highest level of service, professionalism, and product knowledge in all customer interactions.
• Work Conditions:Work Schedule: 40 hours per week, 5 days per week, with shifts, including night shifts. Flexibility to work on weekends and holidays is expected.
• What We're Looking For:Strong communication skills in Thai (spoken and written) and good proficiency in English.
• Exceptional customer service skills with the ability to manage inquiries, concerns, and provide timely resolutions.
• Previous experience in call centers, customer service, or supervisory roles, particularly within the automotive industry, is a plus.
• Ability to remain composed and professional under pressure, especially in busy or challenging situations.
• New graduated are welcome.
• Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.
• We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.
• 61186 | Customer Services& Claims | Professional | [[custPositionClusterCSB]] | Allianz Partners | Full-Time | Permanent

ประเภทงาน:

งานประจำ

Greenline Synergy provides the Information technology operations which includes the process of implementing, managing, delivering and supporting IT services to meet the business needs of internal and external users.

ทักษะ:

Data Analysis, SQL, Problem Solving, English

ประเภทงาน:

งานประจำ

• Working closely with business and technical domain experts to identify data requirements that are relevant for analytics and business intelligence.
• Implement data solutions and data comprehensiveness for data customers.
• Working closely with engineering to ensure data service solutions are ultimately delivered in a timely and cost effective manner.
• Retrieve and prepare data (automated if possible) to support business data analysis.
• Ensure adherence to the highest standards in data privacy protection and data governance.
• Bachelor s of Master s Degree in Computer Science, Computer Engineering, or related.
• Minimum of 1 Year with relational/non-relational database systems and good command in SQL.
• Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment.
• Ability to work independently, have strong problem solving and organization skills, with a high initiative and a sense of accountability and ownership.
• Experience with cloud-based platforms such as AWS, Google Cloud platform or similar.
• Experience in data processing batch / real time / nearly realtime.
• Experience with data integration or ETL management tools such as AWS Glue, Databrick,or similar.
• Experience with web or software development with Java,Python or similar.
• Experience with Agile methodology is a plus.
• Good in communication and writing in English.
• Good interpersonal and communication skills.

ทักษะ:

Quality Assurance, Assurance, JSON, English

ประเภทงาน:

งานประจำ

• Analyses technical problems of high complexity. Assesses scope of impact and provide suggestion to mitigates the problem.
• Conducts problem root cause analysis in correlation with multiple related system. Identifies options for permanent resolution. Recommended service improvement to relevant team.
• Ensure overall services stability. Automate monitoring process and perform service recovery when necessary.
• Participate in service recovery call and provide immediate technical assistance for major service outage and aim to rectify and recover the service the soonest.
• Sign off on service quality from supportability aspect. Deploy software into production environment follows the instruction created by development team.
• Monitor service capacity, forecast an increase in system usage due to new content or new customer onboarding.
• Collaborate closely with development team, quality assurance team, products management team, and other related parties to achieve the desired outcome.
• Provide expertise recommendation to improve services. Reduce all manual and repetitive task by aiming to automate everywhere possible.
• Document and sustain team's knowledge. Learn and understanding of service workflow end to end, tooling, for monitor services and investigate problems.
• Flexible working hour and sometime require working outside normal working hour, to collaborate with colleagues in other time zone to mitigate the critical service problems.
• Required Qualifications & Experience: Degree in Computer Science, Information Technologies or equivalent experience.
• Proficient English communication. Confident to lead service recovery call with teams from different locations.
• Strong analytical thinker, problem solver, self-motivated and able to work in a fast-paced work environment with minimal supervision.
• Eager to learn new technologies. Always looking for improvement opportunities and open for changes.
• Understanding of REST API, JSON, XML, tools for investigating HTTP requests, Postman.
• Basic knowledge relational Database, SQL, Store Procedure, Database Trigger.
• Ability to multitask, prioritize and work under tight time constraints.
• Desired Experience: Hands-on experience in a related technical role or technical support work in troubleshooting and investigating IT system/application incidents.
• Exposure on any cloud services, preferably AWS. Have been using service such as CloudWatch, Lambda, EC2/ECS, ELB, IAM, S3, DynamoDB, Aurora RDS, SQS/SNS, OpenSearch.
• Exposure to service monitoring tools such as BigPanda, DataDog, CloudWatch Alarm.
• Experience in programming languages, preferably Python, Java, JS.
• CI/CD knowledge, understanding on Jenkin, GitLab, GitHub.
• Experience working with microservices architectures, event/message driven system.
• Hand-on Unix/Linux/Sun Solaris skill and shell programming.
• LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ทักษะ:

Social media

ประเภทงาน:

งานประจำ

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.