เงื่อนไขการค้นหา

ทักษะ:

Social media

ประเภทงาน:

งานประจำ

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Business Development, Internal Audit, Research, English

ประเภทงาน:

งานประจำ

• Market Development & Lead Generation.
• Identify and pursue new business opportunities in internal audit, and related consulting services.
• Conduct market research and competitor analysis to inform strategic sales planning.
• Build and maintain a strong pipeline of prospects.
• Client Relationship Management.
• Develop and nurture relationships with key decision-makers (CFOs, Heads of Internal Audit, Risk Officers, Compliance Officer, etc.).
• Act as a trusted advisor to clients on internal controls, risk management, compliance, and governance matters.
• Proposal & Pitch Support.
• Coordinate the preparation of proposals, presentations, and tenders.
• Collaborate with technical teams to shape customized solutions that meet client needs.
• Collaboration & Internal Alignment.
• Work closely with internal audit, consulting, tax, and advisory teams to align go-to-market strategies.
• Partner with marketing and communications to develop campaigns and thought leadership content.
• Sales Reporting & Strategy.
• Track performance against sales targets and prepare regular business development reports.
• Provide feedback on service offerings, pricing strategies, and market demands.
• Your role as a leader.
• At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• Development Opportunities:Lead business development efforts in Thailand focusing on the Energy Resources & Industrial, FSI/ Insurance, Life science & Healthcare or Technology, Media and Telecommunications sector.
• Engage and collaborate with regional Deloitte offices to deliver regional engagements.
• RequirementsBachelor s degree in Business, Accounting, Finance, or related field; MBA or relevant certification (CIA, CPA, ACCA, etc.) a plus.
• 5+ years of experience in business development, preferably within professional services, consulting, internal audit, or in the Energy, Resource and Industrial.
• Proven track record in sales, networking, and relationship management.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in Thai and English (verbal and written).
• Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorised Deloitte Recruiters via firm s business contact number or business email address.Requisition ID: 109019In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.