เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Project Management, Internal Audit, ISO 27001, English, Thai

ประเภทงาน:

งานประจำ

• Manage the end-to-end evidence collection process for ISO 27001, PDPA, and PCI-DSS define evidence requirements, assign collection tasks to control owners, validate completeness, and organise evidence repositories.
• Coordinate internal and external audit schedules manage logistics, prepare control owners for audit interviews, ensure evidence packages are ready, and track audit finding responses.
• Track and drive remediation of audit findings and compliance gaps maintain a remedia ...
• Conduct control validation testing verify that documented controls are operating effectively through sample testing, walkthroughs, and evidence review.
• Produce and maintain the compliance dashboard real-time view of compliance status across frameworks, evidence collection progress, remediation pipeline, and upcoming audit milestones.
• Manage the security exception register track approved exceptions, monitor expiration dates, ensure risk acceptance documentation is complete, and trigger renewal reviews.
• Support vendor compliance assessments collect and review vendor security questionnaires, track vendor compliance gaps, and maintain the vendor risk register.
• Coordinate with IT and business teams on control implementation translate compliance requirements into operational tasks and track implementation progress.
• Maintain compliance documentation audit reports, finding responses, remediation evidence, exception approvals, and compliance correspondence with regulators and auditors.
• Manage the end-to-end evidence collection process for ISO 27001, PDPA, and PCI-DSS define evidence requirements, assign collection tasks to control owners, validate completeness, and organise evidence repositories.
• Coordinate internal and external audit schedules manage logistics, prepare control owners for audit interviews, ensure evidence packages are ready, and track audit finding responses.
• Track and drive remediation of audit findings and compliance gaps maintain a remediation tracker with owners, deadlines, and status; escalate overdue items; validate closure evidence.
• Conduct control validation testing verify that documented controls are operating effectively through sample testing, walkthroughs, and evidence review.
• Produce and maintain the compliance dashboard real-time view of compliance status across frameworks, evidence collection progress, remediation pipeline, and upcoming audit milestones.
• Manage the security exception register track approved exceptions, monitor expiration dates, ensure risk acceptance documentation is complete, and trigger renewal reviews.
• Support vendor compliance assessments collect and review vendor security questionnaires, track vendor compliance gaps, and maintain the vendor risk register.
• Coordinate with IT and business teams on control implementation translate compliance requirements into operational tasks and track implementation progress.
• Maintain compliance documentation audit reports, finding responses, remediation evidence, exception approvals, and compliance correspondence with regulators and auditors.
• TECHNICAL REQUIREMENTS.
• Compliance frameworks: ISO 27001 (control mapping), PDPA requirements, PCI-DSS basics.
• Evidence management: Document management systems, evidence repositories, audit trail maintenance.
• Tracking and reporting: Project management tools, compliance dashboards, Excel/Google Sheets for tracker management.
• Control testing: Basic understanding of IT controls access management, change management, logging, backup to validate evidence.
• MUST-HAVE REQUIREMENTS.
• These are non-negotiable. If you do not meet all of these, this role is not the right fit.
• 4+ years in information security, IT audit, or compliance operations.
• Hands-on experience with audit evidence management you've collected, organised, and presented evidence to external auditors.
• Working knowledge of ISO 27001 controls and audit processes you understand what auditors look for and how to prepare for assessments.
• Strong project management and tracking skills ability to manage multiple concurrent compliance workstreams with different deadlines.
• Excellent attention to detail and organisational skills you can manage hundreds of evidence items across multiple frameworks without dropping anything.
• Fluent in Thai; reading English proficiency for compliance frameworks and documentation.
• NICE-TO-HAVE.
• ISO 27001 Internal Auditor certification or equivalent.
• Experience with PDPA compliance operations or PCI-DSS evidence management.
• Familiarity with GRC tools (ServiceNow GRC, OneTrust, or similar) for automating evidence collection and tracking.
• Background in IT audit (Big Four or internal audit function) understanding audit methodology and expectations.
• Experience building compliance dashboards or automated reporting.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Problem Solving, Data Analysis, Automation, Leadership Skill, English

ประเภทงาน:

งานประจำ

ROLE PURPOSE AND DESCRIPTION Goal: Key Responsibilities: The Lead - Commercial Operations Compliance oversees operational integrity, platform compliance, and data accuracy for Thailand accounts. The role ensures that key commercial operational processes are executed accurately and consistently while maintaining required platform standards and internal process compliance. The role serves as a key operational touchpoint between KAMs and cross-functional teams, translating commercial requirements into practical execution, monitoring critical operational workflows, and ensuring clear c ...

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Risk Management, Internal Audit, Recruitment, YouTube, English

ประเภทงาน:

งานประจำ

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• Booking Holdings (NASDAQ: BKNG) is the world's leading provider of online travel & related services, provided to consumers and local partners through five primary B2C brands: Booking.com, Agoda, Priceline, KAYAK, and OpenTable. Collectively, Booking Holdings operates in more than 220 countries and territories in Europe, North America, APAC, South America, the region, the Middle East and Africa in more than 40 languages. The mission of Booking Holdings is to make it easier for everyone to experience the world.
• The Opportunity.
• As the building block that provides a solid baseline for Agoda's culture of integrity, the Compliance & Ethics team is at the forefront of driving and maintaining the company's compliance program and managing regulatory risks across a fast growing, tech driven global travel business.
• Within Booking Holdings, an enhanced and more connected global B2B organization is being built, bringing together strategic partnership capabilities across Booking.com, Priceline and Agoda ("New B2B Business"). Intended to better serve partners, move faster in the market, and unlock new opportunities for growth, the new organization will support strategic partnerships, affiliate and API distribution, corporate and wholesale travel, and other commercial channels, serving airlines, travel management companies, OTAs, financial institutions, platforms and other strategic partners. You will collaborate closely with colleagues across Booking Holdings Inc., Booking Holdings Financial Services, our sister brands, and key functions including FinTech, Product, Commercial, Legal, Internal Audit, People and Supply to help shape and support the next chapter of Booking Holdings' B2B business, leveraging the company's scale, technology, talent and global reach to create best-in-class partner experiences and innovative solutions.
• Reporting to the Agoda Senior Director, Compliance Officer, you will be the senior payments compliance lead for Agoda's B2B (business to business) division, with a particular focus on our B2B payments products and related licensing obligations. You will design, enhance, and oversee our compliance risk management and control framework and provide pragmatic, risk-based advice to senior stakeholders.
• This position is based in Bangkok. Agoda provides relocation support for successful candidates not currently located in Bangkok. Remote or alternative base locations are not available.
• In this Role, You'll Get To.
• Compliance & Ethics Programme - Key Responsibilities.
• Lead and support day to day Compliance & Ethics initiatives, ensuring key objectives, deliverables, and reporting are completed in a timely and high quality manner.
• Act as a subject matter expert and trusted advisor on broader Compliance & Ethics topics (e.g., anti bribery and corruption, conflicts of interest, third party risk, code of conduct), providing well reasoned, business oriented guidance that supports Agoda's culture of integrity.
• Shape and enhance Agoda's Compliance & Ethics framework, including policies, standards, training, monitoring and testing activities, ensuring it remains fit for purpose and aligned with Booking Holdings' expectations and global benchmarks.
• Design and oversee practical review processes for gifts and entertainment, conflicts of interest disclosures, third party due diligence, risk assessments, and related monitoring, and drive appropriate mitigation actions in close partnership with relevant stakeholders.
• Collaborate with the Global Compliance & Ethics team on third party risk management initiatives and conflicts of interest processes, helping to ensure effective identification, escalation, and mitigation of key risks across new and existing activities.
• Support or lead elements of compliance related reviews and investigations (where appropriate), and develop data driven monitoring approaches to identify trends, root causes, and opportunities for programme uplift.
• Develop, implement, and continuously refine compliance policies, procedures, and standard operating procedures (SOPs) to keep pace with evolving business models and regulatory expectations.
• Support the design, delivery, and refresh of compliance training programmes, including in person and virtual sessions, and maintain e learning materials in line with changing business needs and risk profiles.
• Promote a strong ethical culture through awareness campaigns, employee engagement initiatives, and regular collaboration with key functions and leadership.
• Partner closely with cross functional teams (e.g., Legal, Finance, Government Affairs, People, Commercial, Supply and other business stakeholders) to embed compliance requirements into products, processes, and day to day decision making.
• Drive continuous improvement and efficiency initiatives, including the smart use of technology and digital tools to standardise, automate, and streamline compliance workflows.
• Prepare or support management updates, reporting materials, and other compliance related communications for internal and external stakeholders and leadership.
• Take on additional and ad hoc responsibilities as needed to strengthen the Compliance & Ethics function and further mature the overall programme.
• Support the development, implementation and continuous enhancement of the financial crime risk management framework alongside our Financial Crime team.
• Assist in areas of financial crime risk management such as testing and monitoring and annual risk assessment process.
• What You'll Need to Succeed.
• Experience & Expertise.
• 8+ years of progressive experience in compliance risk management regulatory compliance, preferably in global or regional organisations.
• Significant cards and payments experience, including a practical understanding of consumer and B2B payments products, payment service provider models, card scheme rules, and payments licensing environments.
• Proven track record in building, enhancing, or independently assessing compliance risk management frameworks for payments, including risk assessments, controls design, and governance.
• Technical & Functional Skills.
• Hands on experience designing, operating, or overseeing a corporate compliance framework, third party due diligence processes, investigations, escalation, and complex case handling.
• Strong ability to translate legal and regulatory compliance into clear, pragmatic controls and processes that enable business growth while managing risk.
• Leadership & Stakeholder Management.
• Demonstrated success in influencing and partnering with senior stakeholders across functions (e.g., Product, FinTech, Commercial, Legal, Internal Audit, Operations) in fast paced, high growth environments.
• Strong project and programme management skills, with the ability to prioritise, plan, and deliver multiple initiatives concurrently across jurisdictions and time zones.
• Excellent communication skills in English (written and verbal), with the ability to explain complex compliance concepts in clear, business friendly terms.
• Mindset & Values.
• Strategic, data driven, and solutions oriented, with the ability to "connect the dots", see the big picture, and drive constructive change.
• High level of integrity and sound judgement, suitable for a senior Compliance & Ethics leadership role.
• Self starter who operates with minimal supervision, is comfortable with ambiguity, and thrives in a dynamic, tech driven, international environment.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Recruitment, E-learning, Energetic, YouTube, English

ประเภทงาน:

งานประจำ

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• In the age of technology, things are constantly changing. The travel market is much the same, being more dynamic and complex than ever. Agoda's Legal team is well suited to take on the challenges presented, adopting a proactive mindset to tackle challenges and solve problems. We are quick on our feet, decisive, and collaborate with multiple departments. We hire out-of-the-box thinkers that are well grounded with ethics and legal knowledge to ensure that Agoda achieves the right results, the right way.
• The Opportunity.
• As the building block that provides solid baseline to the company's culture of integrity, the Agoda Compliance & Ethics team is at the forefront in driving and maintaining the Agoda Compliance & Ethics program.
• We are seeking able, confident, curious, and self-motivated professional with experience working in global Compliance & Ethics program to join the energetic & passionate Agoda Compliance & Ethics team who will have significant contribution to strengthen and support integration of Compliance & Ethics program to the business.
• This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote working or the possibility of being based in other locations.
• This role is individual contributor.
• In this Role, you'll get to.
• Lead and support day-to-day compliance and ethics initiatives, ensuring key objectives, deliverables, and reporting are completed in a timely manner.
• Conduct review of gifts & entertainment, conflicts of interest disclosure, third-party due diligence, risk assessment, monitoring and testing; and drive appropriate mitigation actions in partnership with relevant stakeholders.
• Develop, implement and enhance compliance policies, procedures and standard operating procedures (SOPs) to address evolving business and regulatory risks.
• Support the development and delivery of compliance training programs, including in-person and virtual sessions, and update e-learning materials in line with evolving business needs.
• Promote a strong ethical culture through awareness campaigns, employee engagement initiatives, and cross-functional collaboration.
• Partner closely with cross-functional teams such as Legal, Finance, Government Affairs, People, Commercial, Supply and other business stakeholders to embed compliance requirements into business processes.
• Drive continuous improvement and efficiency initiatives, including the use of new technologies and digital tools to streamline workflows and reduce manual effort.
• Prepare or support management updates and reporting materials, and other compliance-related communications for internal and external stakeholders and leadership.
• Support additional and adhoc work as necessary to support the compliance & ethics function and mature the program.
• What you'll Need to Succeed.
• At least 5 years previous experience working in compliance and ethics function or related field (legal, or risk) in multinational medium to large organizations.
• Proactive thinking beyond assigned tasks and consistently developing solutions to further the Compliance & Ethics program.
• Detailed-oriented, able to connect dots, see the big picture, drive changes, and confidently navigate and appropriately mitigate challenging compliance requirements with business mindsets.
• Ability to position the role as C&E strategic advisor and forge trusted relationships with colleagues around the world.
• Confident communication skills (verbal and written); English proficiency.
• Strong quantitative and qualitative analysis skills.
• Strong digital fluency with proficiency in Microsoft 365 and Google Workspace, along with ability to master internal systems and leverage AI tools for workflow optimization.
• Must possess the highest integrity, commensurate with a compliance & ethics position.
• Ability to operate without extensive supervision and act as a self-starter.
• Energetic, fast-paced, and always desire to go the extra mile.
• It's Great if you have.
• Bachelor's Degree in Law.
• Experience with the travel industry/technology.
• LI-DN2.
• berlin #.
• Sydney York.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Procurement, Recruitment, English, Thai

ประเภทงาน:

งานประจำ

About the Company As a global medical device company originating from Japan, we pursue reliable quality and technology to contribute to healthcare in more than 160 countries and regions around the globe. We promise to walk alongside healthcare professionals to continue to make great contribution to society, now and into the future. Summary of the Role The Compliance Specialist supports Terumo Thailand and works closely with the APAC Legal and Compliance function. This role is responsible for providing advice and consultancy on compliance matters related to Terumo's business operati ...

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Analytical Thinking, Problem Solving, Data Analysis, Enthusiastic, Teamwork

ประเภทงาน:

งานประจำ

• Receive and review complaints from government agencies such as the OCPB, Department of Internal Trade, the police, and local authorities.
• Analyse case data and facts drawn from ticketing systems, work reports, payment evidence, and information from other company departments.
• Coordinate with internal departments and event organisers where needed to obtain additional information or verify facts, including event teams, Operations, Customer Service, Finance, IT, and Sales & Marketing.
• Prepare official response letters and clarifications that are accurate, clear, and submitted within the required deadlines.
• Track the progress of each case through to resolution and maintain systematic, well-organised records.
• Propose preventive measures to avoid recurrence and escalate issues to the relevant parties.
• Prepare monthly and quarterly complaint summary reports for management.
• Manage communication with government agencies in a polite, accurate, and formal manner.
• Protect customer data and sensitive documents in line with the law and company policy.
• To adhere to quality management, safety and environment company policies.
• WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS).
• Education & Experience.
• Bachelor's degree; a degree in Law will be considered an advantage.
• At least 1-2 years of experience in complaints handling, official documentation, legal work, or customer service.
• Experience working with the OCPB or other government agencies will be considered an advantage.
• Technical Skills.
• Able to write official government letters and formal clarifications.
• Strong data analysis skills and the ability to summarise issues clearly.
• Proficient with CRM systems, ticketing systems, and basic programs such as Excel and Word.
• Good understanding of complaint processes and consumer protection requirements.
• YOU (BEHAVIOURAL SKILLS).
• Detail-oriented, with accurate and careful verification of information.
• Communicate politely and formally, and stay composed in managing situations.
• Highly responsible and able to meet the deadlines set by government agencies.
• Skilled at coordinating across multiple parties and working as part of a team.
• Think analytically and systematically, making decisions based on facts.
• Handle pressure well, remain flexible, and solve problems as they arise.
• Key Competencies.
• Problem Solving, Analytical Thinking, Legal & Compliance Awareness, Attention to Detail, Communication & Coordination, Professional Writing.
• LIFE AT TICKETMASTER.
• We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
• Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
• We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
• Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
• Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.
• Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.
• Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.
• EQUAL OPPORTUNITIES.
• We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
• ทีม.
• ทีม Customer Service มีหน้าที่ปกป้องทั้งลูกค้าและบริษัท โดยดูแลให้ทุกการติดต่อกับประชาชนและหน่วยงานราชการเป็นไปอย่างมืออาชีพและถูกต้องตามกฎหมาย ส่วนงานด้าน Compliance ภายในทีมรับผิดชอบดูแลข้อร้องเรียนจากหน่วยงานรัฐ ประสานงานกับแผนกภายใน และเป็นตัวแทนบริษัทในการสื่อสารอย่างเป็นทางการกับหน่วยงานกำกับดูแล.
• ในตำแหน่ง Customer Service Specialist (Compliance) คุณจะรับผิดชอบในการตรวจสอบข้อร้องเรียนจากสำนักงานคณะกรรมการคุ้มครองผู้บริโภค (สคบ.) และหน่วยงานราชการอื่น ๆ รวบรวมข้อเท็จจริง ประสานงานกับหน่วยงานที่เกี่ยวข้อง และจัดทำหนังสือชี้แจงตามรูปแบบทางราชการ เพื่อให้บริษัทดำเนินงานได้ถูกต้องตามกฎหมายและมาตรฐานการให้บริการ.
• รับและตรวจสอบข้อร้องเรียนจากหน่วยงานรัฐ เช่น สคบ., กรมการค้าภายใน, สำนักงานตำรวจ, หน่วยงานราชการท้องถิ่น ๆลฯ.
• วิเคราะห์ข้อมูลและข้อเท็จจริงของเคส จากระบบขายบัตร, รายงานการทำงาน, หลักฐานการชำระเงิน และข้อมูลจากหน่วยงานอื่นในบริษัท.
• ประสานงานกับแผนกภายในและผู้จัดงาน (ถ้าจำเป็น) เพื่อขอข้อมูลเพิ่มเติมหรือยืนยันข้อเท็จจริง เช่น ทีมจัดงาน, Operation, Customer Service, Finance, IT, Sales & Marketing และหน่วยงานอื่น ๆ.
• จัดทำหนังสือชี้แจง/ตอบข้อร้องเรียนในรูปแบบทางราชการให้ถูกต้อง ชัดเจน และส่งภายในกำหนดเวลา.
• ติดตามผลการดำเนินงานของแต่ละเคสจนสิ้นสุดการพิจารณา และจัดเก็บข้อมูลอย่างเป็นระบบ.
• เสนอแนวทางแก้ไขเพื่อป้องกันไม่ให้เกิดปัญหาซ้ำ และสะท้อนปัญหาไปยังหน่วยงานที่เกี่ยวข้อง.
• จัดทำรายงานสรุปผลข้อร้องเรียนรายเดือน/รายไตรมาส เพื่อนำเสนอผู้บริหาร.
• ดูแลการสื่อสารกับหน่วยงานรัฐด้วยความสุภาพ ถูกต้อง และเป็นทางการ.
• รักษาความลับของข้อมูลลูกค้าและเอกสารสำคัญตามกฎหมายและนโยบายบริษัท.
• ปฏิบัติตามนโยบายด้านคุณภาพ ความปลอดภัย และสิ่งแวดล้อมของบริษัท.
• การศึกษาและประสบการณ์.
• วุฒิปริญญาตรี - หากจบสาขานิติศาสตร์จะได้รับการพิจารณาเป็นพิเศษ.
• มีประสบการณ์ด้านงานร้องเรียน / งานเอกสารราชการ / งานกฎหมาย / งานบริการลูกค้า อย่างน้อย 1-2 ปี.
• หากมีประสบการณ์ทำงานกับ สคบ. หรือหน่วยงานราชการ จะพิจารณาเป็นพิเศษ.
• ทักษะด้านเทคนิค.
• สามารถเขียนจดหมายราชการหรือหนังสือชี้แจงอย่างเป็นทางการได้.
• มีทักษะการวิเคราะห์ข้อมูลและสรุปประเด็นได้ชัดเจน.
• ใช้ระบบ CRM, ระบบขายบัตร และโปรแกรมพื้นฐาน เช่น Excel, Word ได้ดี.
• เข้าใจกระบวนการร้องเรียนและข้อกำหนดด้านการคุ้มครองผู้บริโภค.
• ทักษะเชิงพฤติกรรม.
• ละเอียดรอบคอบ ตรวจสอบข้อมูลอย่างแม่นยำ.
• สื่อสารสุภาพเป็นทางการ และควบคุมสถานการณ์ได้ดี.
• มีความรับผิดชอบสูง ทำงานภายใต้ Deadline ของหน่วยงานรัฐได้.
• มีทักษะประสานงานหลายฝ่ายและทำงานเป็นทีม.
• คิดวิเคราะห์เป็นระบบ และตัดสินใจบนพื้นฐานข้อเท็จจริง.
• รับแรงกดดันได้ดี มีความยืดหยุ่น และแก้ปัญหาเฉพาะหน้าได้.
• ความสามารถที่จำเป็น.
• Problem Solving การแก้ปัญหา.
• Analytical Thinking การคิดวิเคราะห์.
• Legal & Compliance Awareness ความตระหนักด้านกฎหมายและการปฏิบัติตามกฎระเบียบ.
• Attention to Detail ความละเอียดรอบคอบ.
• Communication & Coordination การสื่อสารและการประสานงาน.
• Professional Writing การเขียนเชิงวิชาชีพ.
• การทำงานที่ TICKETMASTER.
• เราภูมิใจที่ได้เป็นส่วนหนึ่งของ Live Nation Entertainment ซึ่งเป็นบริษัทผู้จัดกิจกรรมคอนเสิร์ตและการแสดงสดที่ใหญ่ที่สุดในโลก.
• วิสัยทัศน์ของเราคือการเชื่อมโยงผู้คนทั่วโลกเข้ากับงานแสดงสดที่พวกเขาชื่นชอบ ในฐานะผู้จัดจำหน่ายตั๋วชมการแสดงที่ใหญ่ที่สุดในโลกและผู้ให้บริการเครื่องมือและบริการในระดับชั้นนำของโลกทำให้เราสามารถทำในสิ่งที่ไม่เหมือนใครเพื่อบรรลุวิสัยทัศน์ดังกล่าว.
• เราทำทุกอย่างด้วยความมุ่งมั่นอย่างแรงกล้าที่จะส่งมอบประสบการณ์การแสดงสดที่ยอดเยี่ยม สนับสนุนด้วยวัฒนธรรมองค์กรที่เต็มไปด้วยความหลากหลายและการสร้างแรงบันดาลใจซึ่งขับเคลื่อนโดยผู้นำที่เข้าถึงได้ ผู้จัดการที่เอาใจใส่ และทีมงานที่กระตือรือร้น และหากคุณหลงใหลในการแสดงสดเช่นเดียวกันและต้องการทำงานในบริษัทที่ทุ่มเทเพื่อช่วยให้แฟนๆ หลายล้านคนได้สัมผัสประสบการณ์นั้น เรายินดีที่จะได้รู้จักคุณมากขึ้น.
• ความน่าเชื่อถือ - เราเข้าใจว่าแฟนๆ และลูกค้าไว้วางใจเราในการขับเคลื่อนประสบการณ์การแสดงสดของพวกเขา และเราต่างไว้วางใจซึ่งกันและกันเพื่อให้งานของเราออกมาดีที่สุด.
• การทำงานเป็นทีม - เราเชื่อว่าความสำเร็จของบุคคลใดบุคคลหนึ่งนั้นไม่อาจเทียบได้กับความสำเร็จที่สร้างได้ด้วยทีม.
• ความซื่อสัตย์ - เราให้คำมั่นสัญญาต่อมาตรฐานทางจริยธรรมสูงสุดในนามของพันธมิตรจำนวนนับไม่ถ้วนและผู้มีส่วนได้ส่วนเสียที่เราเป็นตัวแทน.
• การเป็นส่วนหนึ่ง - เรามุ่งมั่นที่จะสร้างวัฒนธรรมที่ทุกคนสามารถเป็นตัวของตัวเองได้อย่างแท้จริง มีเสียงที่เท่าเทียมกันและโอกาสในการพัฒนา.
• เรามุ่งมั่นและทุ่มเทให้กับเพื่อนพนักงานของเรา และแนวคิดของเราไม่ใช่เพียงวาทกรรมเรื่องความหลากหลายและการเป็นส่วนหนึ่งเท่านั้น แต่คุณจะได้ทำงานในสภาพแวดล้อมที่เปิดกว้างและได้รับการสนับสนุนให้คุณเป็นตัวของตัวเอง ในที่ทำงาน เราจะทำทุกอย่างที่ทำได้เพื่อช่วยให้คุณประสบความสำเร็จในการสร้างสมดุลระหว่างงานและชีวิตส่วนตัว ในฐานะธุรกิจที่กำลังเติบโต เราจะสนับสนุนให้คุณพัฒนาเส้นทางอาชีพของคุณ เพลิดเพลินไปกับประสบการณ์ใหม่ๆ และเรียนรู้จากบุคลากรที่มีความสามารถที่คุณจะทำงานร่วมด้วย ความสามารถคือสิ่งสำคัญสำหรับเรา และเราเปิดกว้างในการที่จะให้โอกาสทุกๆคนได้สมัครเข้ามาร่วมงานกับเราโดยไม่คำนึงถึงเพศ เชื้อชาติ รสนิยมทางเพศ ศาสนา อายุ สถานะความพิการ หรือภาระความรับผิดชอบ.
• LI-NL1.
• TMTP.
• LI-Onsite.
• Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

ทักษะ:

Business Development, Civil Engineering, Procurement

ประเภทงาน:

งานประจำ

• Lead civil engineering tasks in business development, project development, and execution from inception to commercial operation for projects.
• Conduct technical feasibility studies, due diligence, and provide engineering input for the planning and execution of projects.
• Develop project scope, approach, schedule, budget, and resource plans for construction, expansion, and infrastructure enhancements.
• Oversee civil engineering aspects, including site layout design, structural analysis, foundation design, and optimization for projects.
• Manage site assessments, geotechnical investigations, and civil infrastructure planning to support projects.
• Define scope and specifications for procuring engineering, procurement, and construction (EPC) services related to projects.
• Lead bidding and evaluation processes for EPC contracts, ensuring compliance with project and regulatory requirements.
• Oversee project execution, including engineering reviews, contractor coordination, site inspections, and progress monitoring.
• Ensure compliance with maritime safety regulations, environmental standards, and engineering best practices.
• Collaborate with cross-functional teams, including marine engineers, logistics specialists, project managers, and regulatory authorities, to ensure project success.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Electrical Engineering, Mechanical Engineering, English, Thai

ประเภทงาน:

งานประจำ

• ควบคุมดูแลการปฏิบัติงานภาคสนามประจำวัน รวมถึงการให้บริการแก้ไขเหตุขัดข้องฉุกเฉินตลอด 24 ชั่วโมง ตามแผนการบำรุงรักษา.
• ดูแลให้มีการปฏิบัติตามมาตรฐานด้านความปลอดภัย FPA, EH&S และ WWJSSS อย่างเคร่งครัด รวมถึงการตรวจสอบ (Audit) และการดำเนินการแก้ไข.
• เป็นผู้นำและโค้ชทีมช่างบริการ ให้ทำงานได้อย่างมีประสิทธิภาพ มีคุณภาพ และปลอดภัย.
• ดำเนินการตรวจสอบหน้างานอย่างสม่ำเสมอ จัดประชุมประจำวัน และประชุมทบทวนงานรายสัปดาห์ เพื่อพัฒนาการแก้ไขปัญหาและลดการขัดข้อง.
• เข้าพบลูกค้าและจัดทำรายงานบริการรายเดือน เพื่อเสริมสร้างความพึงพอใจของลูกค้า.
• ประสานงานกับทีม Service Sales ในงานซ่อมและการเรียกเก็บเงิน เพื่อสนับสนุนยอดขายและเป้าหมายกำไร.
• ปฏิบัติหน้าที่อื่น ๆ ตามที่ได้รับมอบหมายจากผู้บริหาร.
• ปริญญาตรี สาขาวิศวกรรมไฟฟ้า หรือวิศวกรรมเครื่องกล.
• มีประสบการณ์ด้านงานบริการภาคสนาม (Field Service) โดยเฉพาะในธุรกิจลิฟต์ บันไดเลื่อน หรืออุตสาหกรรมที่เกี่ยวข้อง จะพิจารณาเป็นพิเศษ.
• มีทักษะด้านภาวะผู้นำ การประสานงาน และการแก้ไขปัญหา.
• มีทัศนคติที่มุ่งเน้นลูกค้า และมีทักษะการสื่อสารที่ดี.
• สามารถใช้คอมพิวเตอร์และเครื่องมือดิจิทัลในการทำงานบริการได้เป็นอย่างดี.
• สามารถสื่อสารภาษาอังกฤษ (เขียน) ได้ดี และหากสื่อสารได้ทั้งพูดจะได้รับการพิจารณาเป็นพิเศษ.
• ต้องสามารถใช้ภาษาไทยได้เป็นอย่างดี.
• เหตุผลที่ควรร่วมงานกับเรา (Why Join Us).
• ทำงานกับผู้นำระดับโลกในอุตสาหกรรม.
• เน้นย้ำด้านความปลอดภัย จริยธรรม และการพัฒนาบุคลากร.
• โอกาสเติบโตในสายอาชีพ ทั้งในประเทศไทยและต่างประเทศ.
• Otis & Sigma เป็นนายจ้างที่ให้โอกาสอย่างเท่าเทียม.
• เราพร้อมสนับสนุนและจัดสิ่งอำนวยความสะดวกที่เหมาะสมให้กับผู้สมัครที่มีความพิการตามความเหมาะสม.
• _สมัครเลยวันนี้ เพื่อเป็นส่วนหนึ่งของทีมที่ขับเคลื่อนอนาคตของการเคลื่อนย้ายผู้คน!_.
• Role Overview.
• Would you like to join a truly international, talent-driven company that values Safety, Ethics, Quality, Innovation, and Employee Opportunity?.
• Otis & Sigma is expanding its service operations in Thailand and is seeking Senior Associate, Field Services to lead field service teams and deliver safe, reliable, and high quality maintenance services. This role is ideal for experienced service professionals who enjoy team leadership, customer interaction, and operational excellence.
• Supervise daily field service operations, including 24 hour emergency breakdown support, in line with maintenance schedules.
• Ensure strict compliance with safety, FPA, EH&S, and WWJSSS requirements, including audits and corrective action implementation.
• Lead and coach service technicians to achieve high efficiency, quality, and safety standards.
• Conduct regular site inspections, daily briefings, and weekly service review meetings to improve troubleshooting and reduce breakdowns.
• Perform customer visits and prepare monthly service reports to support customer satisfaction.
• Coordinate with the Service Sales team on repair works and billing to support service sales and margin targets.
• Carry out other duties as assigned by management.
• Bachelor's degree in Electrical Engineering or Mechanical Engineering.
• Experience in field service operations, preferably in elevators, escalators, or related industries.
• Strong leadership, coordination, and problem solving skills.
• Customer focused mindset with good communication skills.
• Proficient in computer and digital tools for service operations.
• Ability to communicate clearly in English (written); spoken English is an advantage.
• Thai language proficiency is required.
• Why Join Us.
• Work with a global industry leader.
• Strong focus on safety, ethics, and people development.
• Career growth opportunities within Thailand and internationally.
• _Otis & Sigma is an equal opportunity employer. Reasonable accommodations may be provided to qualified individuals with disabilities._.
• If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
• Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
• You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
• When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
• We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
• Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
• Become a part of the Otis team and help us.
• _Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected]._.
• Click on this link to read the Policy and Terms.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Electrical Engineering, Mechanical Engineering, English, Thai

ประเภทงาน:

งานประจำ

• ควบคุมดูแลการปฏิบัติงานภาคสนามประจำวัน รวมถึงการให้บริการแก้ไขเหตุขัดข้องฉุกเฉินตลอด 24 ชั่วโมง ตามแผนการบำรุงรักษา.
• ดูแลให้มีการปฏิบัติตามมาตรฐานด้านความปลอดภัย FPA, EH&S และ WWJSSS อย่างเคร่งครัด รวมถึงการตรวจสอบ (Audit) และการดำเนินการแก้ไข.
• เป็นผู้นำและโค้ชทีมช่างบริการ ให้ทำงานได้อย่างมีประสิทธิภาพ มีคุณภาพ และปลอดภัย.
• ดำเนินการตรวจสอบหน้างานอย่างสม่ำเสมอ จัดประชุมประจำวัน และประชุมทบทวนงานรายสัปดาห์ เพื่อพัฒนาการแก้ไขปัญหาและลดการขัดข้อง.
• เข้าพบลูกค้าและจัดทำรายงานบริการรายเดือน เพื่อเสริมสร้างความพึงพอใจของลูกค้า.
• ประสานงานกับทีม Service Sales ในงานซ่อมและการเรียกเก็บเงิน เพื่อสนับสนุนยอดขายและเป้าหมายกำไร.
• ปฏิบัติหน้าที่อื่น ๆ ตามที่ได้รับมอบหมายจากผู้บริหาร.
• ปริญญาตรี สาขาวิศวกรรมไฟฟ้า หรือวิศวกรรมเครื่องกล.
• มีประสบการณ์ด้านงานบริการภาคสนาม (Field Service) โดยเฉพาะในธุรกิจลิฟต์ บันไดเลื่อน หรืออุตสาหกรรมที่เกี่ยวข้อง จะพิจารณาเป็นพิเศษ.
• มีทักษะด้านภาวะผู้นำ การประสานงาน และการแก้ไขปัญหา.
• มีทัศนคติที่มุ่งเน้นลูกค้า และมีทักษะการสื่อสารที่ดี.
• สามารถใช้คอมพิวเตอร์และเครื่องมือดิจิทัลในการทำงานบริการได้เป็นอย่างดี.
• สามารถสื่อสารภาษาอังกฤษ (เขียน) ได้ดี และหากสื่อสารได้ทั้งพูดจะได้รับการพิจารณาเป็นพิเศษ.
• ต้องสามารถใช้ภาษาไทยได้เป็นอย่างดี.
• เหตุผลที่ควรร่วมงานกับเรา (Why Join Us).
• ทำงานกับผู้นำระดับโลกในอุตสาหกรรม.
• เน้นย้ำด้านความปลอดภัย จริยธรรม และการพัฒนาบุคลากร.
• โอกาสเติบโตในสายอาชีพ ทั้งในประเทศไทยและต่างประเทศ.
• Otis & Sigma เป็นนายจ้างที่ให้โอกาสอย่างเท่าเทียม.
• เราพร้อมสนับสนุนและจัดสิ่งอำนวยความสะดวกที่เหมาะสมให้กับผู้สมัครที่มีความพิการตามความเหมาะสม.
• _สมัครเลยวันนี้ เพื่อเป็นส่วนหนึ่งของทีมที่ขับเคลื่อนอนาคตของการเคลื่อนย้ายผู้คน!_.
• Role Overview.
• Would you like to join a truly international, talent-driven company that values Safety, Ethics, Quality, Innovation, and Employee Opportunity?.
• Sigma is expanding its service operations in Thailand and is seeking Service Engineer to perform field services and deliver safe, reliable, and high quality maintenance services. This role is ideal for experienced service professionals who enjoy team leadership, customer interaction, and operational excellence.
• Perform daily field service operations, including 24 hour emergency breakdown support, in line with maintenance schedules.
• Ensure strict compliance with safety, FPA, EH&S, and WWJSSS requirements, including audits and corrective action implementation.
• Work alongside service technicians to achieve high efficiency, quality, and safety standards.
• Conduct regular site inspections, daily briefings, and weekly service review meetings to improve troubleshooting and reduce breakdowns.
• Perform customer visits and prepare monthly service reports to support customer satisfaction.
• Coordinate with the Service Sales team on repair works and billing to support service sales and margin targets.
• Carry out other duties as assigned by management.
• Bachelor's degree in Electrical Engineering or Mechanical Engineering.
• Experience in field service operations, preferably in elevators, escalators, or related industries.
• Strong leadership, coordination, and problem solving skills.
• Customer focused mindset with good communication skills.
• Proficient in computer and digital tools for service operations.
• Ability to communicate clearly in English (written); spoken English is an advantage.
• Thai language proficiency is required.
• Why Join Us.
• Work with a global industry leader.
• Strong focus on safety, ethics, and people development.
• Career growth opportunities within Thailand and internationally.
• _Otis & Sigma is an equal opportunity employer. Reasonable accommodations may be provided to qualified individuals with disabilities._.
• If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
• Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
• You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
• When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
• We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
• Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
• Become a part of the Otis team and help us.
• _Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected]._.
• Click on this link to read the Policy and Terms.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Business Development, Civil Engineering, Procurement

ประเภทงาน:

งานประจำ

• Lead civil engineering tasks in business development, project development, and execution from inception to commercial operation for projects.
• Conduct technical feasibility studies, due diligence, and provide engineering input for the planning and execution of projects.
• Develop project scope, approach, schedule, budget, and resource plans for construction, expansion, and infrastructure enhancements.
• Oversee civil engineering aspects, including site layout design, structural analysis, foundation design, and optimization for projects.
• Manage site assessments, geotechnical investigations, and civil infrastructure planning to support projects.
• Define scope and specifications for procuring engineering, procurement, and construction (EPC) services related to projects.
• Lead bidding and evaluation processes for EPC contracts, ensuring compliance with project and regulatory requirements.
• Oversee project execution, including engineering reviews, contractor coordination, site inspections, and progress monitoring.
• Ensure compliance with maritime safety regulations, environmental standards, and engineering best practices.
• Collaborate with cross-functional teams, including marine engineers, logistics specialists, project managers, and regulatory authorities, to ensure project success.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Business Development, English, Thai

ประเภทงาน:

งานประจำ

• Act as the single primary contact point for strategic accounts, overseeing service execution across warehouse operations, inventory handling, and distribution networks.
• Collaborate with Operations and Business Development to define, implement, and govern Service Level Agreements (SLAs) and Client Standard Operating Procedures (CSOPs) at the onboarding stage.
• Bridge client expectations with warehouse operational capabilities (space planning, picking/packing throughput, order cut-offs, and outbound dispatch) to eliminate serv ...
• Lead Corrective and Preventive Action (CAPA) investigations using 3D, 6D, and 8D problem-solving methodologies for service failures, inventory discrepancies, and shipping delays.
• Consolidate operational data, inventory metrics, and outbound accuracy to generate periodic KPI reports and lead monthly/quarterly business reviews (QBRs).
• Identify potential supply chain/warehouse risks proactively and execute structured mitigation plans with operational stakeholders.
• Maintain healthy operating margins by reviewing service costing, warehouse storage rates, and handling rates, providing standard rate quotations when scope changes occur.
• Manage end-to-end client onboarding and account handover workflows from sales to operational execution.
• Lead, coach, and develop client care specialists to maintain high engagement, professional problem-solving standards, and task coverage backup plans.
• Champion the company's core values and promote quality, health, safety, and environmental compliance across all client touchpoints.
• About you.
• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related fields.
• Minimum 3 years of experience in the Logistics / 3PL industry, with hands-on exposure to Warehouse Management Systems (WMS), inventory handling, or distribution operations.
• Minimum 2 years of proven management or supervisory experience in Client Service, Key Account Management, or Operations Support.
• Strong understanding of warehouse workflows (inbound, put-away, storage, picking/packing, value-added services, and outbound dispatch).
• Practical understanding of logistics KPIs (OTIF, inventory accuracy, order cycle times) and CAPA reporting tools (8D).
• Fluent communication and presentation skills in both Thai and English (verbal and written).
• Strong business acumen, analytical mindset, and conflict-resolution capability.
• Digitally literate with a proactive mindset toward modern technology.
• Competitive base salary and Provident Fund.
• Comprehensive group medical and life insurance.
• Career growth opportunities within a fast-expanding logistics company.
• Annual & Performance-Based Bonus.

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• Leads the onsite project team including subcontractor, ensuring all project activities align with strategic goals and objectives. Monitoring and control activities for both internal and external resources to accomplish all project goals.
• Ensures the project follows and complies with company health, safety, and environmental policies.
• Ensure safe working procedures and practices are always followed including the wearing and maintenance of assigned Personal Protective Equipment as required.
• Attendance required health, safety and environment training.
• Report injury, incidents, hazards and near miss events.
• Model safe work behaviors in all aspects of work and actively identify hazards and risk controls.
• Act as the main point of local contact between Client and Hitachi Energy, facilitating effective communication and collaboration.
• Defines, jointly with Project Controls department, all project plan documents, including scope and financial plans, schedule and risk management plans.
• Support the Lead Project Manager/Project Director in updating the GPP tool, follow up on design and documentation approval, and manage project reporting.
• Maintain local on-site portion of the GPP tool updated.
• Coordinate, monitor, and control all site activities, ensuring compliance with project specifications and standards.
• Oversee invoices and payment follow-up, ensuring financial targets are met. Support Lead Project Manager/Project Director in CTC updates.
• Ensure Project profitability of the local project portion.
• Drive cost optimization ideas in collaboration with Lead Project Manager/Project Director.
• Ensures that the project follows execution best practices and Hitachi Energy PGGA policies.
• Effectively monitors and controls project progress and efficient resource utilization.
• Monitors project progress and regularly analyzes project critical paths to ensure all critical path activities and project milestones are progressed to the plan, notifies Lead PM/Project Director of any deviations or scheduling issues, and implements actions for optimizing resources.
• Issues progress reports, project updates and productivity data on a regular basis.
• Prepares materials for and delivers project reviews.
• Conducts analysis of plan versus actual project performance under the supervision of the Project Director.
• Monitors and controls project financials, overseeing project invoicing status, cost, expenses and cash flow.
• Manages subcontractor teams and ensures supervision of all subcontracted activities.
• Coordinates with local teams internal or external assigned to the project.
• Monitors, controls, and releases requests for invoices, based on project payment milestones.
• Identifies, qualifies, quantifies and manages project risks, and ensures that all opportunities are identified and pursued.
• Captures, analyzes and shares lessons learned throughout the project.
• Ensures that the project is formally closed out, as contractually agreed.
• Drives the formal acceptance of the project, contract close-out and its acknowledgement by the customer.
• Ensures that the project consistently applies contract and claims management, in accordance with Hitachi Energy policies and contractual agreements.
• Coordinates with Supply Chain Management, and successfully procures all required services, materials and equipment for the project from external and internal suppliers.
• Supports Supply Chain Management in supplier negotiations, claims and project changes.
• Acts as the key contact for the customer and an escalation point for project issues.
• Builds and maintains strong relationships with internal and external stakeholders and effectively communicates with all stakeholders.
• Monitors and maintains various project registers - e.g. project transmittal register, issues & actions register, risk and opportunities register, deliverable & quality register, documentation register, etc.
• Effectively communicates appropriate information to project team, customers and other stakeholders in a timely manner and to achieve desired understanding.
• Coaches and provides feedback for project staff.
• Dimensions.
• Direct: Nil.
• Indirect: Nil.
• Functional: Project team members.
• Challenges.
• Managing complex OT Project with teams spread across three continents.
• Attend meetings in multiple time zones.
• Complex project commercial arrangements between Hitachi Energy Thailand and Hitachi Energy international units regarding orders, margins and revenues.
• Building strong relationship with state utility project team including any assigned consultants.
• Preferably 10+ years as Project Manager in delivery of projects in Electrical Power Grid Automation SCADA EMS/GMS/DMS projects or.and/or Oil & Gas SCADA/DCS/Process Control.
• Education: Bachelor of Engineering in Electrical, Electronics, Electrical & Electronics, Electronics & Communications, or a similar engineering degree.
• Experience in delivery of complex ICT infrastructure projects like Datacenter and Telecommunications Backbone Projects is also desirable.
• Experience working with state owned utilities like EGAT and PEA in Thailand is highly desirable.
• Experience of working for multinational companies in Electrical, Automation, Telecommunication, IT with a matrix structure.
• Certified Project Manager (PMP, Prince-2, IPMA, or equivalent).
• Any other relevant project management certification or education.
• Knowledge & Skill.
• Skills - Proficient with MS Word and MS Excel; Proficient maintaining schedules for projects using recognized project scheduling tools like MS Projects / Primeravers; Proficient organizer; Ability to influence and coordinate stakeholders.
• Fluency in both English and Thai is a must.
• Leads teams with a focus on operational planning and process development.
• Typically accountable for budget and policy recommendations and medium term planning.
• Typically managing through first line managers mainly in function area. Focus balances leadership and subject matter expertise.
• Safety & Integrity - Management / Senior Specialists level.
• Customer Focus & Quality - Management / Senior Specialists level.
• Innovation & Speed - Management / Senior Specialists level.
• Ownership & Performance - Management / Senior Specialists level.
• Collaboration & Trust - Management / Senior Specialists level.
• Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
• This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Risk Management

ประเภทงาน:

งานประจำ

• Develop and implement comprehensive safety policies, procedures, and programmes aligned with industry standards and local regulatory requirements.
• Conduct regular safety audits, inspections, and risk assessments across all operational areas to identify hazards and implement corrective actions.
• Provide safety training and induction programmes to employees at all levels, ensuring awareness and compliance with safety protocols.
• Investigate incidents, accidents, and near-misses to determine root causes and recommend preventative measures.
• Monitor and analyse safety performance metrics, prepare reports, and present findings to senior management.
• Liaise with regulatory authorities and external safety consultants to ensure compliance with legislation and best practice standards.
• Promote a strong safety culture through engagement initiatives, toolbox talks, and safety committees.
• Maintain accurate safety records, documentation, and evidence of compliance activities.
• Support the development and maintenance of emergency response procedures and crisis management protocols.
• What we're looking for.
• A relevant qualification in Health and Safety, Occupational Safety and Health (OSHE), or equivalent professional certification such as NEBOSH, IOSH, or equivalent.
• 3-5 years of professional experience in a safety role, preferably within the mining, resources, energy, or heavy industrial sectors.
• Demonstrable knowledge of occupational health and safety legislation, regulations, and compliance requirements applicable to Thailand and the Asia-Pacific region.
• Strong understanding of hazard identification, risk assessment, and risk management methodologies.
• Excellent communication and interpersonal skills with the ability to engage effectively with employees at all organisational levels.
• Proficiency in conducting safety audits, investigations, and producing detailed reports.
• Proficiency in Microsoft Office applications and familiarity with safety management systems and software.
• Ability to work independently whilst collaborating effectively with cross-functional teams.
• Fluency in English (spoken and written); knowledge of Thai language is advantageous.
• A proactive approach to problem-solving and a commitment to continuous improvement.
• What we offer.
• KONE Pte Ltd is committed to creating a supportive and inclusive workplace where our employees can thrive. We offer competitive remuneration, comprehensive health and wellness benefits, and opportunities for professional development and career progression within a global organisation. Our flexible working arrangements support work-life balance, and we provide access to training and certification programmes to enhance your skills and expertise. We value our employees' wellbeing and foster a collaborative culture where safety and excellence are paramount. Additional benefits include competitive leave entitlements, health insurance coverage, and support for further professional qualifications in safety and environmental management.
• About us.
• KONE Pte Ltd is a global leader in the mining, resources and energy sector, committed to delivering safe, sustainable, and efficient operations. With a strong presence in the Asia-Pacific region, we are dedicated to upholding the highest standards of workplace safety, environmental stewardship, and operational performance. Our mission is to create a positive impact on the communities and environments in which we operate, whilst maintaining our reputation as a trusted partner in the industry. We believe that safety is not negotiable, and we invest significantly in our people, systems, and processes to ensure that every team member returns home safely each day. Our values of integrity, accountability, and continuous improvement drive everything we do.
• Ready to make a difference in workplace safety?.
• If you are an experienced Safety Specialist with a passion for creating safer workplaces and meet the criteria outlined above, we would like to hear from you. Please apply now by submitting your CV, cover letter, and relevant certifications through our careers portal. For further information about this opportunity, please contact our recruitment team.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Business Development, English, Thai

ประเภทงาน:

งานประจำ

• Act as the single primary contact point for strategic accounts, overseeing service execution across warehouse operations, inventory handling, and distribution networks.
• Collaborate with Operations and Business Development to define, implement, and govern Service Level Agreements (SLAs) and Client Standard Operating Procedures (CSOPs) at the onboarding stage.
• Bridge client expectations with warehouse operational capabilities (space planning, picking/packing throughput, order cut-offs, and outbound dispatch) to eliminate serv ...
• Lead Corrective and Preventive Action (CAPA) investigations using 3D, 6D, and 8D problem-solving methodologies for service failures, inventory discrepancies, and shipping delays.
• Consolidate operational data, inventory metrics, and outbound accuracy to generate periodic KPI reports and lead monthly/quarterly business reviews (QBRs).
• Identify potential supply chain/warehouse risks proactively and execute structured mitigation plans with operational stakeholders.
• Maintain healthy operating margins by reviewing service costing, warehouse storage rates, and handling rates, providing standard rate quotations when scope changes occur.
• Manage end-to-end client onboarding and account handover workflows from sales to operational execution.
• Lead, coach, and develop client care specialists to maintain high engagement, professional problem-solving standards, and task coverage backup plans.
• Champion the company's core values and promote quality, health, safety, and environmental compliance across all client touchpoints.
• About you.
• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related fields.
• Minimum 3 years of experience in the Logistics / 3PL industry, with hands-on exposure to Warehouse Management Systems (WMS), inventory handling, or distribution operations.
• Minimum 2 years of proven management or supervisory experience in Client Service, Key Account Management, or Operations Support.
• Strong understanding of warehouse workflows (inbound, put-away, storage, picking/packing, value-added services, and outbound dispatch).
• Practical understanding of logistics KPIs (OTIF, inventory accuracy, order cycle times) and CAPA reporting tools (8D).
• Fluent communication and presentation skills in both Thai and English (verbal and written).
• Strong business acumen, analytical mindset, and conflict-resolution capability.
• Digitally literate with a proactive mindset toward modern technology.
• Competitive base salary and Provident Fund.
• Comprehensive group medical and life insurance.
• Career growth opportunities within a fast-expanding logistics company.
• Annual & Performance-Based Bonus.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Recruitment, Leadership Skill, English, Thai

ประเภทงาน:

งานประจำ

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Location: Nava Nakorn Ind ...