เงื่อนไขการค้นหา

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Answer all online chats regarding product information and general client concerns in a timely and professional manner.
• Responsible for all online orders (Lazada/Shopee, own website). Order processing, monitor fulfilment of delivery and product returns.
• Coordinate with marketing team to assist in generating pre or post live promoting artworks such as banner.
• Handle customer complaints, provide appropriate solutions and alternatives within designated time limits, and resolve the problem with best solution.
• Assist Ecommerce team to ensure all products information such as pricing, promotion, stocks level, layout, and images are up to date and available-to-sell.
• Support uploading of product listings including content for various marketplaces such as Shopee, Lazada, as well as the company's e-commerce website.
• Check and consolidate orders to warehouse department at the end of the day without errors.
• Assist in Returns and Replacements as needed.
• Other related operational tasks such as logistics-related matters to ensure smooth running flow for the e-commerce business.
• Perform other duties as assigned.
• Bachelor s degree in Business Administration or related field.
• Minimum 1-year experience in Social Media Admin or Customer Service.
• Proficient in using Social Media platform (especially Facebook, Instagram, Line, Shopee, Lazada).
• Preferably to have knowledge on v-lookup and pivot table.
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.
• Must be sales enthusiast and passionate about convincing potential customer to purchase our products.
• Ability to work in a high-energy, fast paced environment and easily adapt to change.
• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills.

ประเภทงาน:

งานประจำ

• The Regional Brand Campaigns operations team supports LazMall brands in accelerating buyer and sales growth through the design and management of various Campaigns such as Super Brand Day, Super New Arrival and Super Brand Opening. Our team of Campaign Managers help brands achieve their campaign goals through campaign management, preparation and execution of operations.About the Role
• As Regional Brand Campaigns Operations manager, you will lead the end-to-end project management of various Campaigns which includes project planning, project execution, ...
• Ensure timely execution and effective campaign planning operations through the execution of guidelines, processes, templates; adapting these as required to category/brand nuances.
• Deliver campaign goals through diagnosis of campaign performance and recommending actionable, impactful plans
• Champion and govern high quality, integrated co-branded marketing campaigns to delight our buyers, supporting brands through insights and best practices sharing.
• Collaborate effectively with cross-functional teams to identify opportunities to optimize the campaign planning process and/or buyer experience.
• Minimum 6-8 years of experience in campaign operations within eCommerce, with added exposure to brand management, digital marketing or commercial account management.
• Regional market knowledge: strong understanding of the Southeast Asia eCommerce landscape and shopper behavior across marketplace platforms.
• Project & stakeholder management: Proven ability to lead multiple high-impact projects with efficiency, while collaborating with internal and external stakeholders.
• Data-driven decision making: Strong analytical skills with the ability to turn data into actionable insights for campaign planning and performance optimization.
• Communication & technical proficiency: Excellent English communication & written skills; with proficiency in Microsoft Excel and PowerPoint to support strategic planning and presentations.
• Agile and proactive working style: Highly organized, independent and adaptable - thrives in fast-paced environment; with growth mindset and strong problem-solving ability.Preferred qualifications
• The ideal candidate has a hybrid of regional Commercial, Marketing and eCommerce Campaigns management experiences.
• He/she should be highly capable of influencing internal cross-functional teams and external partners to achieve campaign or team goals.
• He/she should have demonstrated ability to embrace change and motivate teams towards common team/organizational goals.

ทักษะ:

Graphic Design, eCommerce, Digital Marketing, English

ประเภทงาน:

งานประจำ

• Develop strategy and take lead on end to end management of brand campaigns with the goal to increase brand campaign awareness, engagement and conversion.
• Develop and establish frameworks, guidelines, processes, and templates to ensure timely and effective brand campaign planning and execution by local teams, adapting them as needed to fit specific brand requirements.
• Collaborate closely with commercial, graphic design, and integrated marketing teams to enhance the overall customer experience and ensure strategic alignment across mar ...
• Experience and manage campaigns to achieve target.
• Review and analyze campaign performance to continually optimize and improve brand campaign planning and execution processes as well as identify key learnings and share best practices.
• Act as the key liaison between business and product teams to ensure clear communication of local business needs and priorities, facilitating alignment across markets.
• Oversee and coordinate the resolution of system-related issues by identifying potential operational blockers early and driving cross-functional collaboration to ensure seamless campaign operations.
• Minimum 5 years of experience in campaign operations or similar roles, preferably in eCommerce or digital marketing.
• Highly organized, with strong attention to detail.
• Demonstrated problem-solving abilities.
• Adaptable, independent, and able to manage multiple projects concurrently.
• Strong team player who can effectively collaborate with cross-functional teams.
• Data analysis: ability to collect and interpret data, providing insights to support campaign performance.
• Good writing and verbal communication skills in English.
• Ability to communicate in Chinese with at least HSK 4.
• Technical proficiency with Microsoft Excel and PowerPoint for data analysis and reporting..

ประเภทงาน:

งานประจำ

• Plan, execute, and optimize performance-driven paid campaigns across Meta, Google, TikTok, Line, and other major platforms to achieve lead generation, web conversions and ROI targets.
• Manage SEO and SEM initiatives, including keyword research, content optimization, and on-site improvements to drive organic traffic and enhance visibility.
• Develop media strategies with clear audience segmentation, creative direction, and budget allocation to meet campaign objectives and KPIs.
• Monitor and analyze campaign data, dashboards and SQL reports to evaluate performance, optimize bidding strategies and improve ROAS and CPA with clear insights, learnings, and actionable recommendations.
• Implement testing frameworks (A/B testing, creative testing, targeting experiments) to identify effective approaches and scale high-performing campaigns.
• Collaborate with cross-functional and regional teams to localize strategies, align on best practices and drive quality seller acquisition and engagement.
• Propose new tactics and optimization initiatives based on insights and market trends to enhance efficiency and maximize conversions.
• Lead content planning and storytelling for brand, product and campaign initiatives, ensuring alignment with performance goals and brand positioning.
• Oversee end-to-end content creation (social media, blog, CRM, website, and ad copy) to ensure relevance, consistency and engagement across all channels.
• Collaborate with creative, design, and related teams to ensure message coherence and impactful campaign execution.
• Leverage audience insights and trend analysis to craft data-driven content that enhances engagement and organic reach.
• 3+ years of business development, digital marketing, or content strategy work experiences.
• Familiar with the Thai ecommerce landscape and has good understanding of consumer needs.
• Strong in business problem solving and quantitative/financial analysis.
• Strong written and verbal communication in Thai and English is a must.
• Technical knowledge in marketing, analytics, PMO, and tech is a plus.
• Has a growth mindset with high willingness to learn and deal with uncertainty and changes.
• Highly motivated willing to push or go extra mile to drive impact with high ownership.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

eCommerce, Digital Marketing, English

ประเภทงาน:

งานประจำ

• You will drive in the entire value chain.
• Uploading product information on the marketplaces.
• Setting promotions.
• Working out strategic marketing campaigns.
• Moderating chat with consumers.
• Monitoring key performance indicators and take actions to grow.
• Fulfilling the orders.
• University degree in marketing, communications, international trade, engineering.
• Highly organized; you will manage multiple tasks at the same time and will learn to prioritize.
• Strong problem-solving competences and attention to detail.
• No prior work experience required.
• Good level of spoken and written English.
• Thai National.
• What s in it for you?.
• Dynamic and modern working culture; the management team is a mix of Thai and Western.
• Interaction with customers.
• Excellent opportunity to learn, grow and develop yourself as you will work in different areas..
• การบริหารจัดการกระบวนการ E-commerce ครบวงจร.
• อัปโหลดข้อมูลสินค้าในแพลตฟอร์มออนไลน์ต่างๆ จัดการราคา และโปรโมชัน.
• คิดและวางแผนแคมเปญการตลาดเชิงกลยุทธ์ ตอบแชท พูดคุยกับลูกค้าออนไลน์ ติดตามผลผ่านตัวชี้วัด (KPI) และปรับปรุงเพื่อให้ยอดขายเติบโต.
• จัดการคําสั่งซื้อ และดูแลกระบวนการจัดส่งสินค้าให้ถึงมือลูกค้าอย่างเรียบร้อย.
• วุฒิการศึกษาระดับปริญญาตรี สาขาการตลาด การสื่อสาร การค้าระหว่างประเทศ วิศวกรรม หรือสาขาอื่นที่เกี่ยวข้อง.
• เป็นคนมีระเบียบดีเยี่ยม สามารถบริหารจัดการหลายงานได้พร้อมกัน และรู้จักลําดับความสําคัญ.
• มีทักษะการแก้ปัญหา และใส่ใจในรายละเอียด.
• ไม่จําเป็นต้องมีประสบการณ์การทํางานมาก่อน.
• สามารถสื่อสารภาษาอังกฤษได้ดี ทั้งพูดและเขียน.
• สัญชาติไทย.
• สิ่งที่คุณจะได้รับจากที่นี่.
• บรรยากาศการทํางานที่ทันสมัย เปิดกว้าง และมีความเป็นสากล ได้เรียนรู้การทํางานหลากหลายด้านทั้งการตลาด การขาย การบริการลูกค้า และโลจิสติกส์ ได้พัฒนาทักษะอย่างรวดเร็ว พร้อมเติบโตไปกับบริษัท ได้ทํางานใกล้ชิดกับทีมผู้บริหารที่มีทั้งชาวไทยและต่างชาติ ได้มีส่วนร่วมในการสร้างผลลัพธ์ที่จับต้องได้จริง.
• หากคุณกําลังมองหางานที่ ไม่จําเจ และอยากเติบโตไปพร้อมกับธุรกิจที่กําลังไปไกลอย่างรวดเร็ว.
• ที่นี่คือที่ของคุณ!.
• ส่งใบสมัครและแนะนําตัวเองมาได้เลยวันนี้.