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ประสบการณ์:
6 ปีขึ้นไป
ทักษะ:
eCommerce, Excel, SAP, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- We believe that through sport, we have the power to change lives. To change lives, we must build direct relationships with our consumers, and the best way to create these kinds of relationships is through digital.
- This role will support the team in planning, merchandising and buying product suitable for the channel to service the needs of our consumers and to drive the eCom strategy and ambitions.
- Key ResponsibilitiesBuying, Planning & Trading: Responsible for buying, planning and ...
- Drive forecasting at article detail and segment responsibilities for the brand on.com, App, and Marketplace ecosystems against Open-To-Buy for eCom in collaboration with the wider SEA and EM eCom teams.
- Review size ratios for new season and take necessary corrective action prior to order placement.
- Partner with EM eCom Analytics teams to build, deliver & interpret regular (Daily/weekly/monthly/quarterly/seasonal) category business & trading updates.
- Deliver best practice end-to-end in-season management including management of best sellers and worst sellers, in-season stock cover management, and in-season reactivity including but not limited to KPIs on productivity, sell-thru, and revenue targets.
- Collaborate with the Assortment Planning team to implement product mix according to the share of the business, the share of categories, gender-mix etc for eCom business.
- Analyze sales reports and take necessary action. (pre-, in-, and post-season).
- Facilitate & provide documentation and information for monthly inventory meeting for inventory flow planning.
- Update category reports- To influence in-season & end of season markdown strategy.
- Support SEA buying lead in providing insight into country inventory situation and flows and work with SEA Merch ops to effectively manage and move inventories as required to support business needs.
- Represent TH eCom in country inventory meetings and represent channel pov.
- Work pro-actively, propose changes in processes to continually drive best in class experience for the adidas consumer.
- Other duties as requested by your manager.
- Strategy & Team management:Provide team members/direct reports with clear direction and targets that are aligned with business needs and DBC objectives.
- Support the implementation of key strategic priorities for eCom business across SEA and country in line with the business and eCom strategy.
- Ensure appropriate leadership skills are present at every level by creating a motivational and supportive work environment in which employees are coached, trained, and provided with career opportunities through development.
- Key Relationships:SEA eCom Team.
- Country Brand teams.
- Country Retail buying teams.
- Country Supply Chain and Logistics.
- Emerging Markets eCom Hub Merchandising.
- Emerging Markets eCom Hub Consumer Experience.
- Emerging Markets eCom Planning and Analytics.
- Knowledge, Skills and Abilities:Structured, organized and process orientated.
- Ability to work effectively within a team environment and under pressure.
- Strong analytical skills.
- Attention to detail.
- Fluent in English.
- Advanced user of MS Office suite of products - esp. Excel, Access, PPT.
- Advanced knowledge of Retail Management Systems - SAP AFS, SAP PGR, DVM, Microstrategy.
- Dashboarding/Data Visualization experience a plus.
- Requisite Education and Experience / Minimum QualificationsUniversity degree, ideally in business with sales and finance focus or equivalent professional experience.
- 6-8 years experience in merchandising or related functions (incl. buying, planning, trading).
- eCom experience a plus.
- Functional awareness of Operations and Finance.
- AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
- COURAGE: Speak up when you see an opportunity; step up when you see a need.
- OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
- INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
- TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
- INTEGRITY: Play by the rules. Hold yourself and others accountable to our company s standards.
- RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
- ADIDAS CELEBRATES DIVERSITY, SUPPORTS INCLUSIVENESS AND ENCOURAGES INDIVIDUAL EXPRESSION IN OUR WORKPLACE. WE DO NOT TOLERATE THE HARASSMENT OR DISCRIMINATION TOWARD ANY OF OUR APPLICANTS OR EMPLOYEES. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. JOB TITLE: Manager, eCommerce Buying SEA BRAND: LOCATION: Bangkok TEAM: Merchandising & Planning STATE: COUNTRY/REGION: TH CONTRACT TYPE: Full time NUMBER: 526270 DATE: Apr 23, 2025
ทักษะ:
eCommerce, Finance, Project Management, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Ensure P&L performance alignment with company targets.
- Work closely with the finance team and business units on cost identification and profit optimization.
- Lead the development and execution of O2O business strategy, identifying key strategic initiatives to achieve
- financial goals.
- Collaborate with other business units to govern and deliver key strategic initiatives within the established
- timeline.
- Lead business analysis efforts, identify insights, and define actions for each function to optimize performance.
- Prepare and deliver business performance presentations, providing key findings and updates to senior
- management.
- Bachelor's degree in Business Administration, Marketing, or a related field (Master s degree preferred).
- Strong project management skills with experience using P&L management and project management tools.
- Ability to analyze data, identify trends, and make data driven recommendations.
- Excellent communication, presentation, and stakeholder management skills.
- Knowledge of digital marketing, customer engagement strategies, and retail operations.
- Ability to thrive in a dynamic, fast changing environment.
- Familiarity with Agile methodologies is a plus.
- Proficient in English.
- 2+ years of experience in strategy development, project management, or a related field, focusing on O2O or E commerce.
- Proven track record of leading cross functional projects in a fast paced environment.
- Experience in eCommerce, Retail Business, or FMCG is an advantage.
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
eCommerce, CPA, Google Analytics
ประเภทงาน:
งานประจำ
เงินเดือน:
฿50,000 - ฿70,000, สามารถต่อรองได้
- Work with team to prepare media strategy and tactics for campaigns. Our key objective is to meet GMV goal.
- Work with agency to plan a media tactics/bidding for each eCommerce campaign platform including: Lazada, Shopee, Platform.
- Report media performance and tracking conversion results by campaign.
- Monitoring campaign performance in real-time to improve media conversion/ROAS.
- Good knowledge of Facebook Ads Conversion-Objective Metrics and Google Ads. Understanding of awareness level metrics also required.
- Knowledge of media bidding in order to understand and keep up with media agency.
- Being able to buy 'Keyword and Product Visibility' with CPC/CPA bidding within eCommerce platform (Lazada Discovery, Shopee My Ads etc.).
- Fairly knowledge of Google Analytics.
- Knowledge of Line LAB, Twitter Ads and TikTok Ads would be preferable.
- Past experience in eCommerce Seller center would be preferable.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
English, Thai
ประเภทงาน:
ฝึกงาน
- Collaborate with the Brand and eCommerce teams to update and enhance the appearance of our eCommerce platforms, ensuring brand consistency and sales optimization.
- Review and resolve content issues on international websites, utilizing newly created branded content.
- Manage and maintain YouTube channels across multiple countries to ensure a consistent brand image.
- Provide competitive creative intelligence and trend analysis using tools like Facebook Ad Library and Google Trends.
- Work closely with the SEO team to implement best practices on our websites.
- University graduate or in the final year of studies.
- Excellent command of English, both spoken and written.
- Strong proficiency in Excel and other MS Office tools.
- Preferred: Certification in Facebook and/or Google Ads.
- Why join us?
- Join WorkVenture to gain real-life digital marketing experience in a dynamic and supportive environment. You'll have the chance to work on meaningful projects that make a difference, while developing your skills and growing your career in the ever-evolving digital marketing industry.
- Thong Lor (Panjit Tower, Sukhumvit 55, Sub District Khlong Tun Nua, Sub Area Wattana, Bangkok 10110).
ประสบการณ์:
4 ปีขึ้นไป
ทักษะ:
eCommerce, Marketing Strategy, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- GroupM Ecommerce is the most fast growing team in the past two years, from both team scale and revenue point of view.
- GroupM Ecommerce team has the unique business model to deliver cross platform service.
- Young and like-minded colleagues who are rich in Ecommerce experience, which provide you an open environment to learn.
- Measures of success -
- In three months:Gotten an understanding of the agency portfolio of clients.
- In six months:Started to build relationships with the key decision makers within the client and agency organizations.
- In 12 months:Been able to independently propose Ecommerce overall strategy to meet clients requirements.
- Responsibilities of the role:Customize Ecommerce marketing strategy for client across Ecommerce platform.
- Bridge to integrate client s Ecommerce strategy into their marketing portfolios that enable the clients to expand their business online.
- Analyse competitor s market strategy, promotion and operation according to market trend and data to optimize the Ecommerce campaign.
- Coordinate and manage Ecommerce vendors.
- What you will need:More than 4 years experience in Ecommerce in brand company.
- Deep knowledge and experience in the operation of Ecommerce platforms.
- Good communication and team management skills.
- Professional English presentation and proposal writing is a plus.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
English
ประเภทงาน:
ฝึกงาน
- We are seeking a motivated and creative Ecommerce Intern to join our dynamic team. This internship offers a unique opportunity to gain hands-on experience in digital marketing, specifically focusing on advertisements and content creation. As an Ecommerce Intern, you will work closely with our ecommerce and marketing teams to support the growth and optimization of our online store..
- Assist in creating, managing, and optimizing online advertisements across various platforms (Google Ads, Facebook, Instagram).
- Develop engaging and high-quality content for our website, social media channels, and email marketing campaigns.
- Conduct market research to identify trends and opportunities in the wellness and functional foods sectors.
- Support the execution of digital marketing campaigns, including social media, email marketing, and content creation.
- Analyze the performance of ad campaigns and content to provide insights and recommendations for improvement.
- Help optimize the user experience on our ecommerce site through compelling content and effective ad placement.
- Collaborate with cross-functional teams to ensure seamless operation of online promotions and launches.
- Assist in customer service tasks, responding to inquiries and resolving issues related to online orders..
- Currently pursuing or recently completed a degree in Marketing, Business, Communications, or a related field.
- Strong interest in digital marketing, ecommerce, and the wellness industry.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Familiarity with digital marketing tools and platforms (e.g., Google Ads, Facebook Ads Manager) is a plus.
- Basic understanding of SEO and content marketing principles.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Detail-oriented with excellent organizational skills..
- Hands-on experience in a rapidly growing ecommerce business.
- Opportunity to learn from experienced professionals in digital marketing and ecommerce.
- Exposure to the wellness and functional foods industry.
- Flexible working hours and remote work options.
- Potential for full-time employment upon successful completion of the internship.
ประสบการณ์:
ไม่จำเป็นต้องมีประสบการณ์ทำงาน
ทักษะ:
English
ประเภทงาน:
ฝึกงาน
- At Shumi, we are revolutionizing the wellness industry with our premium functional mushroom extracts. Rooted in the pristine forests of Finland, our products blend ancient wisdom and cutting-edge science to deliver unmatched purity and potency. Join us in our mission to enhance well-being and vitality worldwide.
- We are seeking a motivated and creative Ecommerce Intern to join our dynamic team. This internship offers a unique opportunity to gain hands-on experience in digital marketing, specifically focusing on advertisements and content creation. As an Ecommer ...
- Assist in creating, managing, and optimizing online advertisements across various platforms (Google Ads, Facebook, Instagram).
- Develop engaging and high-quality content for our website, social media channels, and email marketing campaigns.
- Conduct market research to identify trends and opportunities in the wellness and functional foods sectors.
- Support the execution of digital marketing campaigns, including social media, email marketing, and content creation.
- Analyze the performance of ad campaigns and content to provide insights and recommendations for improvement.
- Help optimize the user experience on our ecommerce site through compelling content and effective ad placement.
- Collaborate with cross-functional teams to ensure seamless operation of online promotions and launches.
- Assist in customer service tasks, responding to inquiries and resolving issues related to online orders..
- Currently pursuing or recently completed a degree in Marketing, Business, Communications, or a related field.
- Strong interest in digital marketing, ecommerce, and the wellness industry.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Familiarity with digital marketing tools and platforms (e.g., Google Ads, Facebook Ads Manager) is a plus.
- Basic understanding of SEO and content marketing principles.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Detail-oriented with excellent organizational skills..
- Hands-on experience in a rapidly growing ecommerce business.
- Opportunity to learn from experienced professionals in digital marketing and ecommerce.
- Exposure to the wellness and functional foods industry.
- Flexible working hours and remote work options.
- Potential for full-time employment upon successful completion of the internship..
- Interested candidates are invited to submit their resume through WorkVenture job website by clicking to apply to this position.
- Join Shumi and be part of a team that s dedicated to elevating wellness through the power of nature and science.
ทักษะ:
Data Analysis, Excel, eCommerce
ประเภทงาน:
ฝึกงาน
เงินเดือน:
สามารถต่อรองได้
- we encourage you to apply early.
- Data analysis for Thailand Creator Agency Partner (CAP)/ TikTik Shop Partner (TSP) business.
- PMO for ecosystem special projects, such as live campaign.
- Management of platform incentive resources.
- Strategic planning for the long-term development of Thailand CAP/TSP.
- Actively enrolled university student who is able to commit to working full-time 5 days a week for at least 3 months.
- Strong analytical skills with good proficiency in Microsoft Excel & Google Workspace tools.
- Strong attention to detail and high accountability.
- Preferred Qualifications.
- University student pursuing Masters.
- Experience with eCommerce industry is a plus.
- By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy. If you have any questions, please reach out to us at [email protected].
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Nutrition, Finance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible to work cohesively with Marketing & Sales team on business plan development process (including new product launches and category projects) and then translate brand strategies and tactical plans into sales execution plans to achieve key business KPIs (net revenue / trade spend / gross margin and market share).
- Responsible for leveraging instore execution arms (POSM, Premium promotional campaign, Nutrition advisor) to bring strategies to live.
- Work closely with Sales team to drive business objectives through customer JBP, busi ...
- Perform analysis on brands and relevant categories, measure results against.
- The experience we're looking for.
- 5-7 years of experience from FMCG company with solid background as Trade Marketing or Key Account Manager.
- Leadership and interpersonal skill to work cohesively with cross functional organization including Sales, Marketing, Finance and Supply Chain.
- Entrepreneurship mindset to pivot for the most optimal solution for consumer, customer and company.
- Mid to long term career aspiration within Sales organization (Trade Marketing and Sales).
- The skills for success.
- Consumer Insights; Shopper Insights; Customer Insights; Category Analysis, Collaboration and partnership skills; Influencing, Consultative Selling, Customer strategy; Channel strategy, Sales strategy development, Perform product plannnig, Business accumen; financial accumen, commercial accumen, Sales negotiation, P&L Management, Strategy Execution, Operational Excellence, Key Account Management, Account Management, Field sales; Field sales management, Ecommerce, Analysing sales and Ecommerce data, Pharmaceutical Sales, Trade Marketing, Digital activation to HCPs, Leadership skills.
- What we offer.
- With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
- Equality.
- We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Data Analysis, Negotiation, eCommerce, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Commercial Flagship Store Manager for Power Tools on Singapore Market based in Thailand, full time.
- Lead, drive, define the Flagship Store and Marketplace strategy of Singapore and transfer into the regular business operation to ensure the target achievement (TNS, conversion rate, cost GM, etc).
- Together with central marketing expertise team to optimize the brand, product & service presentation in the Flagship Store with the best & user-centric content.
- Drive data-based decision on listing, content, promotion, CRM from a profound data analysis & visualization to continuously optimize the shop operation efficiency and user experience.
- Lead and decide the shop annual promotion planning & execution together with central marketing expertise team and platforms.
- Profitability responsibility through budget planning & monitoring, shop operational cost monitoring and T&C negotiation & monitoring with platform or service provider.
- Ensure smooth & effective workflow & collaboration with team members and stakeholders.
- Keep contact with main regional platforms (Shopee & Lazada) & support and represent PT on regional conferences, events, etc.
- Education: At least Bachelor s degree in business, economics, statistics, or marketing fields.
- 3-5 years of experience in eCommerce or Digital Marketing.
- Advanced usage of Microsoft Excel (Pivot table, V-lookup) and PowerPoint.
- Fluent in both speaking and written English, working language-English (including daily communication and meetings) and adaptable to work in a global team.
- Familiar with data analytics and reporting tools, familiar with Power BI is preferred.
- Strong understanding and command of performance marketing tools and local marketplaces (Shopee, Lazada).
- Understanding of eCommerce cost drivers and ability to increase efficiency in supply chain solutions (logistics, vendor, etc.).
- Solid management and negotiation skills & KPI set up.
- Solid knowledge on DTC eCommerce operation models (especially.com).
- Good analytical skill with capturing trends from raw data.
- Major in business, economics, statistics or marketing fields.
- Additional Information
- Your future job offers you
- 5 Working days, Multinational working environment. Flexible working hour, Group insurance, Medical benefit, Provident fund and Annual leave.
- Make it happen
- Apply a job with us by clicking the I m interested button!.
ทักษะ:
eCommerce, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- In-depth experience in eCommerce across digital channels, Marketplaces, traditional online retailers and social commerce.
- Demonstrated superior communication, relationship building, influencing in both English and Thai.
- Preferred Qualifications Experience in working with resellers managing Digital programs.
- Successful experience in managing complex business partnerships environment and building tailor made solutions.
- Demonstrated ability to work through ambiguity with integrity.
- Excellent written, presentation and oral communication skills.
- Committed and enjoy working in a fast-paced, dynamic environment.
- Submit Resume
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Digital Marketing, eCommerce, Accounting, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Provide support and implement in building market and project operating plan.
- Monitor and edit marketing content including digital marketing and brands strategy.
- Provide support China project team to help coordinate, execute and drive project to meet targets and deliverables on time and successfully.
- Coordinate with related key Chinese partner, internal and external parties to integrate resources and information for the project with systems or processes and keep a good relationship with all involved parties.
- Translate Thai-Chinese-English for various contents.
- Keep update current knowledge of online digital marketing trends, eCommerce, technology trend or cross-border trade in China.
- Qualifications Bachelor or Master s degree in Economics, Business, Accounting, Finance or related fields.
- Minimum 2 years experience in Digital Marketing.
- Advanced business Chinese level (HSK level 6).
- Have knowledge background in Product Corporate Banking will be advantage.
- We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
eCommerce, Google Ads, Biddable Media, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Possess a deep understanding of the real-time bidding process and how it affects digital media and eCommerce metrics.
- Understand the basic campaign structure, targeting options, best practices, and optimization strategies of Google Ads (especially for Search), Facebook Ads, TikTok Ads, Programmatic, LINE Ads Platform and In-app ads for Lazada and Shopee.
- Have a strong first-party audience mindset and be able to develop and apply website tagging and audience strategies for clients.
- Showcase your analytical skills to interpret data from ad, measurement, and analytics platforms to solve complex campaign and business problems for clients.
- eCommerce media planning with business mindset and understand of integrated communication.
- Develop dashboards for clients as well as for internal use to visualize data for ad, measurement, and analytics platforms including but not limited to Facebook Ads, Google Ads, Google Marketing Platform products, and other commerce related platforms. Orchestrate eCommerce and best practices across dentsu s business units, ensuring digital planning consistency and achievement of business KPIs.
- Spearhead eCommerce thought-leadership and bespoke innovations across wide array of client categories, multinational and local.
- Develop digital & data media strategies and tactics in providing solutions to client s business, media and sales objectives via integration of digital platforms and interactive channels.
- Ensure capability-building in digital and commerce in achieving Team and Business Units Revenue Targets.
- Administrate campaign workflow timelines, implementation, and post-campaign reports.
- Lead project coordination between clients, media partners, technology partners, and internal teams.
- What you will need to excel in this role 2-3+ years experience in biddable media, programmatic, eCommerce or ad technology preferred.
- Bachelor s degree in data, statistics, media, advertising, marketing or related fields or 1+ years experience in data analytics preferred.
- Knowledge of web programming and development, and app development would be a plus.
- Understanding of digital marketing, eCommerce and media metrics.
- Proficiency in Microsoft Excel and PowerPoint.
- Good command in written and spoken English.
- Very good communication skill.
- Location: Bangkok Brand: Dentsu X Time Type: Full time Contract Type: Permanent
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Finance, eCommerce, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Respond promptly and effectively to clients inquiries via calls, chats, and emails.
- Listening to the client attentively, troubleshooting, providing accurate information, and issuing solutions.
- Facilitating a seamless flow by acting as a liaison between clients and internal teams.
- Proactively gather client feedback, analyze trends, and identify where to improve our service.
- Collaborating cross-function with other departments, such as Stores Team, Finance, Communications, and Operations.
- Back office - Ecommerce Orders Management.
- Oversee the order management function and order validation process.
- Monitoring Warehouse picking and packing process. Ensure all orders are fulfilled and dispatched within provided lead time.
- Fully in charge of all return and exchange orders by following the internal procedures and processing them in a timely manner.
- Efficiently manage and track orders, to ensure smooth processing and timely delivery.
- Regularly connect with external couriers for shipment management.
- Reporting.
- Provide a report on inquiries and client trends, along with analysis, on a monthly and yearly basis.
- Analyze and report on the performance of each communication channel.
- The successful candidate for this role must flexibility in terms of time management and availability. A Customer Service Associate will be expected to work on the weekends and public holidays, as well as be open to working in shifts.
- At least 3 years of experience with proven skills in a customer services area or related field.
- Fluent in both spoken and written English and Thai.
- Service-minded and detail-oriented.
- Problem-solving skills.
- Effectively manage stress and skillfully navigate complex situations.
- Exhibits emotional resilience.
- Strong passion for our House.
- Intermediate proficiency in Microsoft tools and applications.
- Experience in back-office management (Ecommerce Systems) will be an advantage.
- Experience in the luxury retail industry will be an advantage.
- Good Team player.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
eCommerce
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Define and develop Enterprise Architecture guiding principles, standards, policies and ensure the alignment to end-to-end digital roadmap definitions in order to support EA goal including Application, Data, Integration, Infrastructure and Cybersecurity domains.
- Provide advise and work Digital Business Partner, Project Manager, SRE and Cyber security team to develop and review solution and enterprise architect complying with EA Standards and direction.
- Review, consolidate and maintain EA document (i.e., Architect, policy, guideline) is up to date on a regular basis.
- Create, update, revise, and maintain up-to-date status of all enterprise architecture, design and relating guidelines to current developing environment in organization on a regular basis.
- Analyze technology trend and evaluate the impact on the broader Enterprise Architecture.
- Participate in EA Review Board or any other Review Board that requires EA point of view and ensure Enterprise Architect being developed adhere to Architecture guiding principles and meet business and EA performance goals.
- Connect and working with 3rd party's consultant to reshape all relating digital tech-and-trends to ensure that those direction and roadmap are align with business dynamics.
- EXPERIENCE.
- EDUCATION.
- Bachelor degree in computer science, computer engineering related technical discipline.
- OTHER REQUIREMENTS.
- 5 years Experience of defining and documenting (HL and detailed) technical enterprise-scale architectures involving applications, data, and technology.
- Solid experience with Cloud platforms and understanding of scaling, provisioning, elasticity, storage and networking.
- Deep understanding of digital solution architecture within complex IT programmers.
- The ability to understand complex business problems and commercial frameworks applying a logical, systematic approach to define an appropriate solution.
- Demonstrable experience of working on digital transformation projects involving a wide array of digital technologies, (i.e. eCommerce, Portals, Content Management platforms, Omni-Channel and Multi-device solutions).
ประสบการณ์:
4 ปีขึ้นไป
ทักษะ:
eCommerce, Data Analysis, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Opportunity to explore career in the rising field of eCommerce.
- Opportunity to work with various categories of global clients; from FMCG to luxury.
- Working on holistic digital media planning: external media and eCommerce media.
- Measures of success -
- In three months:Gotten an understanding of the agency portfolio of clients.
- In six months:Started to build relationships with the key decision makers within the client and agency organizations.
- In 12 months:Been able to independently propose E-commerce overall strategy to meet clients requirements.
- Responsibilities of the role:Make annual, quarterly, monthly media & promotion plans in line with brands annual marketing/sales plans and conduct execution & optimization based on performance results and sales ROI.
- Make monthly, quarterly, annual performance analysis and reviews and give recommendations for next eCommerce and digital campaign.
- Collaborate with e-Retailers (open markets, social commerce, general malls) to seek new media opportunities to drive more eCommerce sales.
- Have regular sales performance review meetings with clients, in which assess EC and digital campaign and EC promotion activities and provide insights/recommendation/action plans by analyzing and reviewing traffic by T/P and its sales trends correlation.
- Build good relationship and work closely with clients and media partner.
- What you will need:At least 4 years experience in E-commerce or Digital Media Agency.
- Deep knowledge and experience in the operation of E-commerce platforms.
- Good communication and team management skills.
- Experience in data analysis and developing strategies based on data.
- Experience with new/emerging media, a plus.
- Good Command in English both speaking and writing skills.
- More about GroupM Thailand In a population of 69 million people, Thailand s mobile penetration is at a whopping 120% with smart phone penetration at 50%. Digital spend has grown 38% year-on-year and most people are now accessing the internet via mobile devices. Bangkok is one of the top Facebook cities in the world and Thailand ranks high in time spend viewing YouTube. The audience fragmentation, following years of a virtual FTA TV duopoly, is creating huge trading and content opportunities. Thailand is one of the fastest-growing media markets in the region. Those looking for a rewarding and dynamic career in media have no better place to be than Thailand. GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity - it s about belonging. We celebrate the fact that everyone is unique and that s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with. Discover more about GroupM at
- www.groupm.com Follow @GroupMWorldwide on Twitter Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupm #OpenMind
ทักษะ:
eCommerce
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Ensure an exceptional welcome and customer service, fostering cross selling among the product categories.
- Analyze the department performance and define the actıons required for achıeving the busıness objectıves.
- Give commercial suggestions to SM.
- Drive the team to exceed their KPIs.
- Be constantly up-to-date on market trend and share ınsıghts wıth relevant functıons.
- Foster the ecommerce channel development.
- CUSTOMEREnsure high levels of customer satisfaction through excellent service.
- Strengthen customer loyalty by engagıng and supporting the sales team ın clientelıng actıvıties and gains new local customers to grow department sales.
- TEAMTrain and inspire the sales staff of her/his department in product knowledge, sales techniques, customer services and company procedures.
- Identify hıgh potentıal collaborators for internal development opportunities.
- Ensure effective communication and encourage information sharing and development of ad hoc morning briefing.
- RETAILGuarantee an in-depth product knowledge wıthın the department, working wıth the relevant functions to support product/ collection training needs.
- Provıde feedback and focused suggestions on department needs to the Store Manager.
- Guarantee the vısual presentatıon of his/her department.
- Ensure effectıve and effıcıent back-of-house organization for the department and is responsible for the protectıon of the company s assets as well as the staff grooming standards to be ensured.
- KNOWLEDGE AND SKILLSPassion and knowledge of the managed product category Business driven Team player with the ability to lead and influence peers Strong customer service approach Natural ability to serve our client Confident, enthusiastic and positive Problem solving Organized and detail oriented Market and product knowledge/passion Business/Retail Management degree or equivalent is a plus Interest in luxury/fashion, art and design Fluent spoken Thai and English expected
ทักษะ:
Business Development, Product Development, Project Management, Japanese, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Business Development: Build relationships and leverage partners to drive supply coverage and quality via commercial and product innovation.
- Scoping: Build business cases for product development based on identified supply partnership opportunities.
- Project Delivery: Execute supply connectivity strategy, leveraging internal and external resources.
- Experimentation: Test any technical or strategic changes through data-driven experimentation.
- Ideally, a minimum of 5 years' experience working in a combination of the following roles: sales and account management, project management/PMO, commercial strategy, consulting.
- A strong familiarity with the Japanese travel/ Online Travel Agency (OTA)/tech and ecommerce industry with a demonstrated ability to build and maintain relationships in the Japanese market.
- An analytical mindset with a proven track record in using data to prepare decision making, and to drive strategy and make decisions.
- The ability to work and prioritize under pressure in a competitive industry/rapidly changing environment.
- Experience in building and maintaining strong cross-functional relationships with stakeholders within the company.
- Excellent communication and presentation skills, up to C-level.
- Native-level Japanese to communicate with clients speaking Japanese, and business-level English to communicate internally.
- Understanding of APIs and xml connections.
- Proficiency in data analysis tools and software (e.g. Excel, SQL, Tableau).
- Equal Opportunity Employer.
- Agoda prides ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
- By applying to this job, you agree that Agoda may process your personal data in accordance with Agoda applicants privacy statement.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Finance, Accounting, Problem Solving, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Lead finance process owners across multiple finance functions such as R2R, O2C, P2P to drive business transformation and enhance and design new workflows that will improve efficiency, scalability and accuracy;.
- Identify process improvement opportunities such as reducing process waste, streamlining processes and applying digital solutions;.
- Design and establish methodologies to conduct process assessments and business process and value stream mapping;.
- Establish a structured way to drive continue improvement culture within the organization and encourage innovation;.
- Develop and deliver business case justification for process improvement initiatives;.
- Lead discussions with multiple stakeholders including Finance leaders, Finance process owners, Financial tech/system experts;.
- Collaborate with Fintech teams on design and implementation of digital solutions;.
- Ensure new processes are fully well deployed and embedded;.
- Design metrics to measure the success or efficiency of the process; improvement benefits after changes are implemented;.
- Establish a systematic way to maintain a business process inventory and central repository.
- Coach and mentor Team members on how to run finance optimization projects and ensure team members are equipped with the necessary skills and knowledge;.
- Support ad-hoc request/tasks.
- Bachelor's Degree in Finance, Accounting, or related discipline;.
- Minimum 5-7 years' experience in Finance Process improvement consulting or in-house Finance Operation Excellence; Finance Transformation.
- Solid understanding of Finance processes especially R2R, O2C and P2P. Experience as a User of these processes is a plus.
- Solid experience in Business Process Management.
- Experience in building process inventory from scratch is a plus.
- Basic understanding of accounting principles and financial statements.
- Lean Six Sigma (minimum Green belt) or any Lean Process certification is a must;.
- Minimum 2 years' experience in people management;.
- Strong logical thinking and problem solving skills;.
- Excellent communication and stakeholder management skills, strong English is a must; Strong analytical skills with the ability to collect, organize and analyze significant amounts of information with attention to detail and accuracy;.
- Ability to think out of the box and challenge the status quo;.
- Data driven and process oriented;.
- Must be a self starter and fast learner who can adapt and work independently in a dynamic and fast paced work environment;.
- Experience in Ecommerce industry is a plus.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
ทักษะ:
eCommerce, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
- for ourselves, our company, and the communities we serve.
- Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
- Assortment Acquisition & Incubation: Define prioritised target for Acquisition team across categories along with seller incentive packages, define mechanism to incubate and grow key seller.
- Build and maintain relationships with merchants, negotiate and secure the best deals based and seller participation in different platform programs.
- Discover new collaborative opportunities fit into merchants' short-term and long-term development plan and build JBPs.
- Maintain service quality provided by seller.
- low cancellation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
- Minimum Bachelor's degree or above.
- At least 3 years experience in e-commerce; direct experience in relevant categories preferred.
- Past relevant eCommerce experience on leading assortment strategy and drive the end to end life cycle of acquisition to incubation to scalable growth in one or more categories; defined assortment and seller segmentation, seller acquisition incentive, seller incubation mechanism, seller growth boosting.
- Structured thinking, hypothesis driven.
- Have a high degree of comfort with numbers and the capability to draw decisions based on both intuition and data.
- A versatile learner with the ability to thrive in ambiguous situations.
- A resourceful problem solver, able to work effectively in an independent, structured and goal-oriented manner.
- Outstanding communication skill both verbally and in written to articulate a business strategy and resource requirement, and strong listening skills.
- Proficiency in English and Thai is required.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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