เงื่อนไขการค้นหา

ประเภทงาน:

งานประจำ

• Monitor of team performance on a daily basis.
• Conduct 1:1s, performance reviews and team meetings to evaluate individual performance. Motivating those individuals to do better.
• Identify training needs and providing coaching and support.
• Build consensus and collaborating with other people.
• Develop an atmosphere where people feel confident and happy to contribute.
• What you have .
• Experience leading diverse, motivated teams.
• Experience working in the hospitality/OTA industry.
• Experience with support KPIs (CSAT, NPS, AHT, etc).
• Past work in call center would be a plus.
• Our Perks & Benefits .
• Hybrid working model.
• Mental health and well-being initiatives- Generous parental (including secondary) leave policy.
• Paid birthday, study and volunteering leave every year.
• Sponsored social clubs, team events, and celebrations.
• Employee Resource Groups (ERG) to help you connect and get involved.
• Investment in your personal growth offering training for your advancement.
• Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
• When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Accounting

ประเภทงาน:

งานประจำ

• Chat Support Agent - Accounting Expert: ดูแลและตอบคำถามลูกค้าผ่าน in-app chat (เปิดรับ 2 ตำแหน่ง).
• Call Support Agent - Accounting Expert: ดูแลและตอบคำถามลูกค้าผ่านทางโทรศัพท์ (เปิดรับ 4 ตำแหน่ง).
• โดยต้องช่วยลูกค้าเข้าใจปัญหา แก้ไขการใช้งาน และแนะนำวิธีที่เหมาะสมให้ลูกค้าใช้งาน PEAK ได้ดีขึ้น.
• 2) Review และให้ Feedback กับคำตอบของ AI.
• คุณจะได้ทำงานร่วมกับ AI ที่ใช้งานจริงๆ โดยคุณจะได้ตรวจสอบคุณภาพคำตอบจาก AI ว่าถูกต้อง ชัดเจน และเหมาะกับบริบทของลูกค้าหรือไม่ พร้อมให้ feedback เพื่อช่วยพัฒนาให้ AI ตอบได้ดีขึ้นเรื่อยๆ ไม่ใช่การทำงานแบบเดิมๆ แต่เป็นทำงานในบริษัทเทคโนโลยี ร่วมกับการใช้งานเทคโนโลยีสมัยใหม่.
• 3) Review และ Validate เคสที่ลูกค้าสอบถามเข้ามา.
• ตรวจสอบและคัดกรองเคสที่อาจเป็นปัญหาการใช้งานจริง หรือเป็น potential bug report เพื่อส่งต่อให้ทีมที่เกี่ยวข้องได้อย่างถูกต้อง ชัดเจน และไม่ตกหล่น.
• 4) สร้างและดูแลคู่มือการใช้งาน.
• จัดทำ ปรับปรุง และดูแล user guide / manual / knowledge base เพื่อให้ข้อมูลกับลูกค้ามีความถูกต้อง เข้าใจง่าย และอัปเดตอยู่เสมอ.
• งานนี้ไม่ได้มีแค่ ตอบลูกค้า .
• คุณจะได้ทำงานที่ต้องใช้ทั้ง.
• การฟังและจับประเด็นจากข้อมูลที่บางครั้งไม่ครบ.
• การอธิบายเรื่องยากให้เข้าใจง่าย.
• การคัดแยกว่าอะไรคือ usage issue อะไรคือ bug.
• การทำงานร่วมกับ AI และเครื่องมือสมัยใหม่สุดล้ำที่หาประสบการณ์จากที่อื่นได้ยาก.
• การทำงานร่วมกับทีมภายในเพื่อยกระดับคุณภาพการบริการ และการพัฒนาผลิตภัณฑ์ที่ตอบโจทย์นักบัญชีหลายหมื่นคนทั่วประเทศ.
• บางวันงานจะเยอะ บางเคสกดดัน และบางบทสนทนาอาจไม่ง่าย เราจึงมองหาคนที่ยังคงสื่อสารอย่างมืออาชีพ ใจเย็น และไม่ปล่อยให้คุณภาพงานตกแม้อยู่ในสถานการณ์ที่ท้าทาย.
• มีความรู้ด้านบัญชีในระดับที่ดี (เช่น จบบัญชี บริหารธุรกิจ การจัดการ หรือสาขาที่เคยเรียนวิชาบัญชี).
• มีใจบริการ และรับมือกับลูกค้าได้ดี แม้ในสถานการณ์ที่กดดัน.
• ชอบช่วยคนแก้ปัญหา และสามารถคิดวิเคราะห์หาสาเหตุของปัญหาได้.
• เรียนรู้สิ่งใหม่ได้เร็ว โดยเฉพาะเรื่องระบบ เทคโนโลยี บัญชี.
• สื่อสารได้ดีทั้งการฟัง พูด อ่าน และเขียน.
• ทำงานละเอียด รอบคอบ และตรวจสอบข้อมูลก่อนสื่อสารต่อ.
• เปิดรับ feedback และพร้อมพัฒนาคุณภาพงานของตัวเองอยู่เสมอ.
• อ่านภาษาอังกฤษได้ดีพอสมควร เพราะเครื่องมือและข้อมูลบางส่วนเป็นภาษาอังกฤษ (ไม่จำเป็นต้องพูดได้).
• จะพิจารณาเป็นพิเศษ หากคุณ.
• มีประสบการณ์ทำงานด้านบัญชี ธุรการ สำนักงานบัญชี มาก่อน 2-3 ปีขึ้นไป.
• มีประสบการณ์ใช้งานโปรแกรมบัญชีออนไลน์มาแล้ว.
• หากคุณสอบผ่าน PEAK Basic Level หรือ PEAK Specialist Level มาก่อนสมัครทำงาน เรามีโบนัสพิเศษเมื่อผ่าน Probation ให้!.
• สามารถทำงานเป็นกะได้ หรือ วันเสาร์-อาทิตย์ได้ (และหยุดวันธรรมดา 2 วัน).
• ใช้งานระบบ software ได้คล่อง และไม่กลัวการเรียนรู้เครื่องมือใหม่ๆ (เรามีใช้ Software และเทคโนโลยีต่างๆเยอะมาก).
• งานนี้เหมาะกับคนแบบไหน.
• ไม่หนีปัญหา และพร้อมเผชิญโจทย์ธุรกิจจริงจากลูกค้า.
• รู้สึกสนุก และชอบความท้าทายที่ต้องรับมือ และแก้โจทย์ให้กับลูกค้า!.
• ใจเย็น มีจิตใจในการให้บริการ ชอบสอน ชอบแนะนำผู้อื่น.
• ชอบพัฒนางานให้ดีขึ้น ไม่ใช่แค่ตอบให้จบเคส เราไม่ชอบทำงานกับคนที่ทำให้มันจบๆไป.
• ทำงานเป็นทีมได้ดี และรู้ว่า support ที่ดีไม่ใช่แค่เรื่อง การบริการ แต่เป็นส่วนสำคัญของประสบการณ์ลูกค้า และการเติบโตของธุรกิจ.
• ดูเพิ่มเติม วัฒนธรรมการทำงานที่ PEAK และ ชีวิตการทำงานที่นี่.
• ทำงานกับ PEAK แล้วจะได้พัฒนาอะไร.
• ความเข้าใจด้านบัญชี ภาษี และการทำงานของธุรกิจ SMEs.
• ทักษะการสื่อสารและการแก้ปัญหาในสถานการณ์จริง.
• ฝึกจิตใจให้แข็งแกร่งรับมือกับลูกค้าได้ในหลากหลายสถานการณ์.
• ประสบการณ์การทำงานร่วมกับ AI และการปรับตัวเข้ากับโลกการทำงานยุคใหม่ที่มีเพื่อนร่วมงานเป็น AI จริงๆ.
• ประสบการณ์ใน Tech Company ที่ต้องเรียนรู้เร็ว ปรับตัวเร็ว และพัฒนางานตลอดเวลาที่ยากจะหาจากที่อื่น.
• คนที่ทำงานกับ PEAK ได้ดี มักมีลักษณะแบบนี้.
• มี Growth Mindset และชอบพัฒนาตัวเอง.
• เปิดใจรับฟังความคิดเห็น และพร้อมเรียนรู้จากผู้อื่น.
• สื่อสารตรงไปตรงมาอย่างสร้างสรรค์.
• ช่วยกันทำงานเป็นทีม และมองผลลัพธ์ของบริษัทมากกว่าขอบเขตงานตัวเอง.
• ใส่ใจคุณภาพของงาน เพราะมองว่างานที่ทำสะท้อนมาตรฐานของตัวเอง.
• ถ้าคุณกำลังมองหางาน support ที่ได้ใช้ทั้งความรู้ ความคิด การสื่อสาร ได้ช่วยลูกค้าจริง ได้ทำงานกับเทคโนโลยีสมัยใหม่ใน Tech Startup ชั้นนำของไทย และเป็นส่วนหนึ่งของทีมงานที่ช่วยดูแล และยกระดับการทำธุรกิจ SMEs ในไทย ตำแหน่งนี้อาจเหมาะกับคุณ.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Coordinate with Sales, Business Development, and Key Account teams to execute shipment instructions in accordance with SOPs.
• Manage both import and export shipments, including booking, documentation, and cargo movement.
• Collaborate with customers, carriers, suppliers, vendors, and related departments for import/ export processes.
• Arrange cargo pickup (export) and delivery (import), including monitoring shipment schedules and status updates.
• Prepare and handle all relevant shipping documents such as invoices, packing lists, AWB/BL, permits, and customs-related documentation.
• Track shipments and proactively update customers on cargo status, delays, or issues.
• Coordinate customs clearance processes and ensure compliance with local regulations (for import shipments).
• Create and maintain accurate job files, system entries, and reports.
• Verify and process billing, including debit/credit notes from overseas agents and invoicing to customers and vendors.
• Investigate and resolve customer inquiries, discrepancies, and operational issues in a timely manner.
• Ensure accuracy, quality, and compliance with company standards and KPIs.
• Perform additional duties as assigned by the Manager.
• Good understanding of import/export operations in freight forwarding/logistics.
• Excellent written and verbal English communication skills, with the ability to interact professionally with customers and internal stakeholders.
• Detail-oriented, organized, and able to multitask in a fast-paced environment.
• Ability to work under pressure and meet tight deadlines.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Problem-solving mindset with a proactive approach.
• Start immediately or within short notice period is preferred.
• Diploma or Bachelor s degree in Logistics/ Shipping/Airline/ Freight Forwarding or a related field.
• Minimum of 3-5 years of experience or specialization in Freight Forwarding or a related logistics industry.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Fluent in both Thai and English (spoken and written).
• Minimum qualification: High School Diploma; Diploma or Degree preferred.
• Good communication and interpersonal skills.
• Basic computer and typing proficiency.
• Previous customer service or call center experience is an advantage.
• Willingness to work in shifts, weekends, or public holidays as required.
• Why Join Us? Competitive salary and performance incentives.
• Professional and inclusive working environment.
• Training and development opportunities.
• Career growth in a global BPO company.
• Responsibilities: Handle customer interactions via phone, email, or chat in Thai and English.
• Assist customers with inquiries, product information, order status, and troubleshooting.
• Maintain accurate records of customer interactions in the system.
• Follow up to ensure resolution and customer satisfaction.
• Meet performance targets for quality, efficiency, and customer satisfaction.
• Escalate complex issues to the relevant department when necessary.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Business Development, YouTube

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing roles.
• 6 years of experience in sales and business development, product marketing, digital media, technology sales or agency.
• Experience using Google and YouTube advertising solutions.
• Experience in business development, client relationship management and servicing, and consultative selling.
• Knowledge of Thailand marketing and the media industry.
• Understanding of industry wide digital advertising and media products.
• Businesses of all shapes and sizes rely on Google s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
• As an Account Manager, you will provide advertising solutions to consumers and businesses. You will working closely with the Industry Manager and Cross-Functional teams to develop Google's marketplace, you will combine a passion for the industry and demonstrated fluency in the language of media with effective presentation and communication skills. You will manage the relationships with clients and agencies, identifying, educating and developing clients in order to drive their business growth.
• Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
• Engage and influence key customer stakeholders by leading strategic meetings to uncover marketing goals and key performance indicators, translating them into actionable campaign strategies.
• Drive exceptional campaign results, quantify business impact, and demonstrate value to customers, maintaining account hygiene.
• Build and pitch data-driven solutions to maximize customer value through Google s advertising solutions, handle objections, and ultimately achieve sales growth goals.
• Analyze campaign data, ensuring performance is accurately tracked, and delivering measurable results aligned with customer objectives.
• Monitor performance data to extract key insights, identifying and cultivating qualified promote opportunities to drive future customer growth and build pipelines.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ทักษะ:

Research, Salesforce

ประเภทงาน:

งานประจำ

• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts.
• Develop and drive the overall long-term strategy for the account, aligned with customer business objectives.
• Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
• Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.
• Share Salesforce value proposition for existing and/or new customers.
• Drive growth within an existing assigned account.
• Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities in within the public sector space in Thailand.
• Research and Discovery: Uncovers a prospect s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
• Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
• Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom).
• Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
• Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
• Unleash Your Potential.
• When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what s possible for yourself, for AI, and the world.
• Accommodations.
• If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
• Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience with presenting to technical stakeholders or executive leaders.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
• Experience with promoting technical solutions in Cloud Artificial Intelligence (AI).
• Experience with managing the business cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
• Experience with security concepts (e.g., encryption, identity management, access control, attack vectors).
• Experience with migrating applications and services to cloud platforms.
• Experience with building technical strategies to uncover new workloads with customers.
• The Google Cloud Platform team helps customers transform and build what's next for their business all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
• In this role, you will partner with business teams to differentiate Google Cloud Platform (GCP) to the customers and serve as the customer s primary technical partner and advisor, engaging in technical-led conversations to understand business issues. You will troubleshoot technical questions and roadblocks, engage in proofs-of-concepts and demos, and use the expertise to architect cross-pillar cloud solutions that solve business issues. You will drive the technical win and define the delivery and consumption plans while using the business acumen and presentation skills to engage with technical and business leaders, and present solutions. You will focus on identifying, pursuing, and winning new business workloads and driving engagement within existing ones. You will have a breadth of technical expertise, spanning infrastructure modernization, application modernization, data analytics, etc. You will blend business expertise, market knowledge and direct technical engagement to show the value of GCP portfolio.Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
• Develop and own the technical account plan and strategy, participating in planning and supporting business goals.
• Combine business, programming, and solutions architecture expertise to show the value of Google Cloud Platform across the portfolio through demos, pilots and workshops.
• Architect cross-pillar solutions, drive technical wins, and define delivery plans for customers, continue to lead the technical engagement in the solution phase.
• Facilitate the post-business transition by supporting pricing activities and transitioning the delivery plan to implementation teams.
• Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ทักษะ:

SAP, Business Development

ประเภทงาน:

งานประจำ

• Drive deep, trusted relationships with your customers C-level executives and senior stakeholders, ensuring alignment between their business priorities and SAP s solutions. Define and co-create a strategic roadmap with the customer, focusing on achieving sustainable business outcomes and transformation.
• Lead the execution of the SAP Strategic Customer Program (SCP) in your account(s) by orchestrating a cross-functional Extended Account Team, ensuring a unified, one-team approach to delivering exceptional customer experiences across all touchpoints.
• Develop a high-performing team culture based on collaboration, innovation, and continuous improvement within customer engagements, identifying new opportunities to create value and drive growth.
• Set up and facilitate multi-level governance frameworks that ensure alignment between SAP, its partners, and customer leadership to deliver business impact and value outcomes. Support the expansion of SAP s footprint by leveraging all relevant SAP solutions and services, and relying on strong partnerships with system integrators, technology partners/hyperscalers, and strategy consulting firms to help customers succeed.
• Drive sales execution by focusing on net bookings and cloud revenue growth, ensuring that sales targets are met or exceeded through strategic planning, business development and effective account management.
• Conduct Quarterly Business Reviews (QBRs) with key executives to assess Key Performance Indicators (KPIs), customer and SAP expectations, value realization, and future opportunities.
• Strong background in account leadership, industry knowledge, and business acumen, with the ability to translate customer challenges and goals into actionable strategic roadmaps. Proficiency in building robust executive relationships, earning trust, and establishing governance structures.
• Thought leadership and deep expertise in value-based selling practices and strategic decision-making.
• Solid general knowledge of SAP solutions, strong communication skills, and proficiency in conducting Quarterly Business Reviews (QBRs). Proven track record of delivering tangible business results and consistent overachievement of set targets for net booking or cloud revenue growth through strategic planning, relationship management, and skillful sales execution.
• Experience working with customers across various industries, bringing insights and best practices to help customers innovate and grow.
• Meet your team:You will work alongside a diverse and experienced extended account team with expertise in various domains including sales, value advisory, enterprise architecture, consulting, and customer success to drive business results and deliver exceptional customer experience and value.
• Your account team will consist of several dedicated team members as well as a large pool of shared resources. Furthermore, you will be supported by the Regional and Global Strategic Customer Program (SCP) teams who will provide enablement, go-to-market advice and expertise specific to SCP execution. These teams will support you and help you accelerate customer success and organizational growth.
• You will work alongside a diverse and experienced extended account team with expertise in various domains including sales, value advisory, enterprise architecture, consulting, and customer success to drive business results and deliver exceptional customer experience and value.
• Your account team will consist of several dedicated team members as well as a large pool of shared resources. Furthermore, you will be supported by the Regional and Global Strategic Customer Program (SCP) teams who will provide enablement, go-to-market advice and expertise specific to SCP execution. These teams will support you and help you accelerate customer success and organizational growth.
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.

ทักษะ:

Creativity, Industry trends, SAP, English

ประเภทงาน:

งานประจำ

• responsible for delivery of outcome of assigned projects or areas of responsibility internally recognized senior on complex technical and business matters.
• works on large, complex activities, using demonstrated creativity and expertise and applying specialist professional knowledge to deliver high quality results / technical solutions.
• collaborates in devising long-term concepts.
• may include team lead or supervisory responsibilities.
• Complexity.
• contributes independently, resolves complex issues in own specialist area (e.g. cross-functional or cross-country projects) works independently on topics while setting priorities having sole responsibility.
• provides regular project status and updates.
• decisions/solutions can enhance essentially current and future design and strategy enhance complex systems & processes.
• Experience.
• advanced technical or business skills and special knowledge in one / several areas.
• individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations typically several years experience with increasing amount of responsibility.
• Communication builds and maintains partnerships with internal and external customers and partners.
• contributes actively to build common ground for cooperation.
• communicates clear and conveying processes & policies in a way that others can understand.
• communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers.
• Key Responsibilities & Tasks The Account Executive's primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers. The Account Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products. Account and Customer Relationship Management, Sales and Software License and Cloud Subscription Revenue.
• Annual Revenue - Achieve / exceed quota targets.
• Sales strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers and leverage to drive strategy through organization.
• Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a foundation on which to harvest future business opportunities and accurate account information and coaching.
• Customer Acumen - Actively understand each customer's technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect.
• Territory and Account Leadership - Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles. Encourage all accounts to become SAP references.
• Business Planning - Develop and deliver comprehensive business plan to address customer and prospects priorities and pain points. Utilize VE, benchmarking and ROI data to support the customer's decision process.
• Demand Generation, Pipeline and Opportunity Management.
• Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline. Keep pipeline current and moving up the pipeline curve.
• Pipeline partnerships - Leverage support organizations including Marketing, Inside sales, Partners and channels to funnel pipeline into the assigned territory.
• Leverage SAP Solutions - Be proficient in and bring all SAP offers to bear on sales pursuits including Industry Solutions, LOB solutions (CRM, SCM, HCM, SRM et. al) and technology solutions (Business Analytics, Mobility, Database and Technology, et. al).
• Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap.
• Support all SAP promotions and events in the territory.
• Sales Excellence.
• Sell value.
• Maintain White Space analysis and execution of initiatives (up sell and cross sell) on customer base.
• Orchestrate resources: deploy appropriate teams to execute winning sales. Create OneSAP.
• Utilize best practice sales models.
• Understand SAP's competition and effectively position solutions against them.
• Maintain CRM system with accurate customer and pipeline information.
• Leading a (Virtual) Account Team.
• Demonstrates leadership skills in the orchestration of remote teams.
• Ensure account teams and Partners are well versed in each account's strategy and well positioned for all customer touch points and events. Maximize the value of all sales support organizations.
• Experience & Language Requirements 10+ years of experience in sales of complex business software / IT solutions Proven track record in business application software sales.
• Experience in lead role of a team-selling environment.
• Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and competitive market. Business level English: Fluent.
• Thai + English language: Fluent, Business Level.
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.

ทักษะ:

Legal, Risk Management, SAP, English

ประเภทงาน:

งานประจำ

• Provide leadership in business review, pipeline and Forecast meetings.
• Provide proactive financial advice and oversight in contract negotiations and deal structuring for strategic opportunities to increase profitability and revenue.
• Ensure effective and efficient deal support, based on relevant deal segmentation with the respective interaction to the Sales and Services organizations (strategic deal management and deal desk).
• Orchestrate business support teams (Legal and Contracting, Revenue Recognition, Pricing, Financing, Collections, Credit Management and Risk Management) to ensure effective and efficient deal support.
• Contribute to the achievement of cash collection targets internally and externally.
• Align and share best practices with Operations Teams and the SAP CFO community.
• Design, implement and maintain business and payment models in partnership with third party financing companies across the region, to support direct and indirect business.
• Ensure quality of business, aligning with customer success and SAP strategies.
• Be a change agent and voice of reason to weed out ineffective partners, advise the business on problem customers, etc.
• Ensure all deals in the country are completed at the highest of ethical and professional standards. Adhering to all SAP policies and programs.
• Direct Engagement with Key Customers & Partners.
• Represent SAP as the executive sponsorship for certain customer accounts.
• Build strategic networks to sell/demonstrate the advantages of the SAP portfolio to the CFOs in the market, including public speaking.
• Showcase SAP runs SAP , Innovative Solutions as well as Shared Services Model and SAP Finance Transformation story in general.
• Build and maintain a relationship with select peers across the customer and partner landscape to help influence situations to SAP interest.
• Accountability for the Financial Planning & Analysis.
• Provide strong analytical and management input (based on macro-economic, industry and internal data for the country/ market unit).
• Provide proactive financial advice and solutions for strategic direction and insight on opportunities/process improvements to increase profitability and revenue and to identify efficiency and growth opportunities.
• Be actively involved in the development and implementation of the go-to-market processes and structures.
• Being a delegate to the Market Unit CFO, have a dedicated focus on expense items&rdquo.
• Ensure Market Unit stakeholders have a realistic view of the forecast and potential landing zone on top-line and effectively provide a perspective on upsides and risks within and outside the forecast to follow a no surprises approach&rdquo.
• Drive cost optimization and management of expenses approach in line with the company guidance and policies.
• Act as the Representative for Governmental Bodies and Auditors.
• Abide by the rules of corporate governance as well as country specific regulatory tasks.
• Coordinate responses to matters raised by internal and external auditors to ensure timely resolution.
• Ensure Compliance and Governance within the Organization.
• Act as a voice of conscience of the company.
• Ensure compliance and safeguards the Company s trust and reputation.
• Be the local counterpart and orchestrator for GFA organizations (for example for Global Facility Management, Global Shared Services organization, etc.) and local affairs, - be responsible for any local adaptations of global policies and the delegate Delegation of authority (DOA) to the Market Unit CFO.
• Provide strong oversight around business quality from a compliance/governance standpoint and be willing to challenge positions, models and specific transactions, if warranted. Call out practices and business that seems to be a concern and ideally prevent these from occurring.
• Guide/coach the country MD on overall governance as well as act as a sounding board on downstream issues that could emanate, to provide a realistic view on implications of decisions.
• Leadership for all F&A Employees in the Respective Entity.
• Inspire team members and create a winning team.
• Provide inputs on GFA Strategy and drive execution at country level.
• Provide local functional leadership to local teams of global internal organizations.
• Act as the main interface for all parts of the LoB GFA (Shared Service Center, especially for the Chief Accounting Organization and the COEs).
• Develop existing talents and prepare for tomorrow through training and upskilling talents within extended finance team.
• EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES.
• Highly developed Leadership skills.
• A relevant professional qualification i.e. CPA or equivalent or a master s or similar degree in accounting, business administration or economics related studies or an MBA.
• Develop great teams.
• Drive innovation.
• Simplify.
• Strategic thinking.
• Ability to drive transformation.
• Highly developed influencing ability.
• Customer Centricity.
• Highly developed coaching skills.
• Act as a trusted advisor to leaders and employees.
• Excel in a very fast-paced environment.
• Knowledge of SAP financial processes & systems.
• Knowledge of corporate financial governance, policies and guidelines.
• Knowledge of local GAAP and local legal F&A requirements is a plus.
• Fluency in Business English.
• WORK EXPERIENCE.
• A minimum of 10 years of Finance experience in FP&A, controlling, accounting audit or related function.
• Certified Public Accountant (CPA).
• Relevant work experience in Thailand is a strong plus.
• Fluency in English, both spoken and written, is an absolute must as well as Thai language.
• LI-FA1.
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.

ทักษะ:

Creativity, Industry trends, SAP, English

ประเภทงาน:

งานประจำ

• responsible for delivery of outcome of assigned projects or areas of responsibility internally recognized senior on complex technical and business matters.
• works on large, complex activities, using demonstrated creativity and expertise and applying specialist professional knowledge to deliver high quality results / technical solutions.
• collaborates in devising long-term concepts.
• may include team lead or supervisory responsibilities.
• Complexity.
• contributes independently, resolves complex issues in own specialist area (e.g. cross-functional or cross-country projects) works independently on topics while setting priorities having sole responsibility.
• provides regular project status and updates.
• decisions/solutions can enhance essentially current and future design and strategy enhance complex systems & processes.
• Experience.
• advanced technical or business skills and special knowledge in one / several areas.
• individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations typically several years experience with increasing amount of responsibility.
• Communication builds and maintains partnerships with internal and external customers and partners.
• contributes actively to build common ground for cooperation.
• communicates clear and conveying processes & policies in a way that others can understand.
• communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers.
• Key Responsibilities & Tasks The Account Executive's primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers. The Account Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products.
• Account and Customer Relationship Management, Sales and Software License and Cloud Subscription Revenue. Annual Revenue - Achieve / exceed quota targets.
• Sales strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers and leverage to drive strategy through organization.
• Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a foundation on which to harvest future business opportunities and accurate account information and coaching.
• Customer Acumen - Actively understand each customer's technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect.
• Territory and Account Leadership - Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles. Encourage all accounts to become SAP references.
• Business Planning - Develop and deliver comprehensive business plan to address customer and prospects priorities and pain points. Utilize VE, benchmarking and ROI data to support the customer's decision process.
• Demand Generation, Pipeline and Opportunity Management Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline. Keep pipeline current and moving up the pipeline curve.
• Pipeline partnerships - Leverage support organizations including Marketing, Inside sales, Partners and channels to funnel pipeline into the assigned territory.
• Leverage SAP Solutions - Be proficient in and bring all SAP offers to bear on sales pursuits including Industry Solutions, LOB solutions (CRM, SCM, HCM, SRM et. al) and technology solutions (Business Analytics, Mobility, Database and Technology, et. al).
• Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap.
• Support all SAP promotions and events in the territory.
• Sales Excellence Sell value.
• Maintain White Space analysis and execution of initiatives (up sell and cross sell) on customer base.
• Orchestrate resources: deploy appropriate teams to execute winning sales. Create OneSAP.
• Utilize best practice sales models.
• Understand SAP's competition and effectively position solutions against them.
• Maintain CRM system with accurate customer and pipeline information.
• Leading a (Virtual) Account Team Demonstrates leadership skills in the orchestration of remote teams.
• Ensure account teams and Partners are well versed in each account's strategy and well positioned for all customer touch points and events. Maximize the value of all sales support organizations.
• Experience & Language Requirements 10+ years of experience in sales of complex business software / IT solutions Proven track record in business application software sales.
• Experience in lead role of a team-selling environment.
• Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and competitive market. Business level English: Fluent.
• Direct experiences in Consumer products, Manufacturing and Property Development Industry are required.
• Thai + English language: Fluent, Business Level.
• LI-RS20
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.

ประสบการณ์:

15 ปีขึ้นไป

ทักษะ:

SAP, ERP, Oracle

ประเภทงาน:

งานประจำ

• Serve as the go-to expert for SAP S/4HANA Public Cloud solution, supporting customers throughout their digital transformation journey.
• Design and deliver high-impact, contextualised solution demonstrations that resonate with customer challenges and objectives.
• Engage with C-level executives, IT, and business stakeholders to articulate SAP s value proposition in a compelling and consultative manner.
• Partner closely with SAP Account Executives, FSM Solution Sales Executives to qualify opportunities, shape strategic account planning and build the appropriate solution license BOM.
• Lead competitive positioning efforts by differentiating SAP s solutions from key competitors in the ERP market.
• Guide Partners on topics like License/BOM clarifications, Solution demo / presentation content to drive indirect deals in Corporate & Partner Driven Segments.
• Demand Generation and Thought Leadership:Drive high-impact demand generation (DG) campaigns and marketing initiatives in collaboration with SAP Digital Hub, SAP Field Marketing, SAP PES Marketing and Partner teams.
• Represent SAP at industry events, webinars, and roundtables, showcasing thought leadership in Cloud ERP and Digital Transformation.
• Periodically enable SAP s internal sales teams and ecosystem partners on the latest innovations in S/4HANA Public Cloud and related technologies.
• Customer Adoption and Success:Act as a trusted advisor throughout the entire customer lifecycle, from presales to post-implementation adoption.
• Support customers in the successful transition to S/4HANA Public Cloud, ensuring a smooth and value-driven adoption.
• Collaborate with SAP s implementation partners, SAP Partner Delivery Managers, SAP Product Success, SAP Customer Success teams to ensure successful deployments, issue escalation resolution, continuous adoption and customer satisfaction.
• Maintain strong relationships with key customer stakeholders to drive renewals and expansions.
• What You Bring:15+ years of competitive ERP presales experience in leading enterprise software organizations.
• Strong experience with SAP S/4HANA Public Cloud, Cloud ERP, or competitive SaaS ERP solutions (e.g., Oracle Cloud ERP, Workday, Microsoft Dynamics 365, OBIC, NetSuite).
• Deep understanding of Cloud, SaaS, and Platform-as-a-Service (PaaS) business models.
• Deep business process functional knowledge in Supply Chain and/or Finance.
• Proven ability to engage with executive stakeholders, translate business requirements into technology solutions, and build compelling value propositions.
• Excellent storytelling and presentation skills, with a passion for engaging customers and partners.
• Ability to navigate complex sales cycles, overcome objections, and drive successful deal closures.
• Strong analytical skills and ability to align technology solutions with customer business strategies.
• Bachelor's or Master s degree in Business, IT, Engineering, or related fields.
• You will be working closely with:SAP Account Teams: To collaborate on deal strategy and execution.
• Partner Delivery Management, Customer Success & Services Teams: To ensure seamless post-sales adoption and customer satisfaction.
• SAP Global Digital Content Factory: To leverage best-in-class assets for presales engagements.
• SAP Partners & Implementation Teams: To support customer transformations and ensure successful deployments.
• Professional Skills:Business Acumen.
• Customer-Centric Approach.
• Executive Engagement.
• Strategic Thinking.
• Effective Communication.
• Technology & Industry Expertise:SAP S/4HANA Public Cloud.
• Other Relevant/Competitive Cloud ERP & SaaS Solutions.
• Artificial Intelligence & Business AI.
• RISE with SAP & Grow with SAP.
• Role-Specific Competencies:Competitive ERP Positioning.
• Value-Based Selling & Customer Storytelling.
• Hands-on Solution Demonstrations.
• Overcoming Objections.
• Demand Generation Strategy.
• Cloud Strategy & Digital Transformation Advisory.
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.

ทักษะ:

SAP, Negotiation

ประเภทงาน:

งานประจำ

• CSM has overall responsibility for the management of strategic cloud customer accounts, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers.
• CSM is accountable to create and maintain a comprehensive view of assigned accounts through proactive account planning, and alignment of customers business strategies to product, solution and partner road mapping.
• The CSM will leverage system-based usage data, surveys and all other forms of feedba ...
• Develops trust and deep relationship with customer stakeholders, account key decision makers and executive sponsors by establishing regular cadence of interactions.
• Advocates for and becomes the Voice of the Customer within SAP; understands competitive threats and utilizes proper escalation channels to help customers during times of need.
• The CSM will be managing accounts with complex systems, stakeholder networks and higher ranges of Total Managed Contract values.
• The CSM maintains a close working relationship with other colleagues and customer facing personnel necessary to support assigned accounts (e.g. IAE, GAD, LoB Sales Specialist, Services, Support, Solution Management, Product Management, Deals Desk and our ecosystem partners).
• Value Management Drives customer references; pushes for reference stories across accounts.
• Establishes success metrics agreed with the customer, tracks and addresses reference blockers for each account.
• Manages the renewal processes through qualification, needs analysis, commercial negotiation and close.
• Meet or exceed account-specific revenue and profitability goals for account portfolio including but not limited to renewals, subscription software expansion, and network revenue growth.
• Drives opportunity development (including growth and qualification of pipeline in conjunction with assigned Account Executives) and accurate forecasting of the renewal and network growth opportunities.
• Customer Adoption CSM drives the usage and consumption of the customer, and need to strategize on actions to improve & increase cACV in the customer journey.
• Proactively engages customers to ensure they get maximum value from SAP solutions; facilitates customer engagement and adoption by utilizing workshops, best practices, webinars, thought leadership, etc.
• CSM is accountable for engagement with the customer, account team and other commercial stakeholders.
• CSM will communicate customer life cycle status, common risks & issues, insights on usage and retention challenges.
• CSM manages the renewal cycle for their customers in tight collaboration with relevant internal stakeholders, effective positioning of the specific Line of Business value proposition to leverage adoption of our solutions and services necessary to support the customer.
• Facilitates quarterly Account Reviews with customer and Account team members to confirm ongoing customer account goals and strengthen relationships.
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.
• Requisition ID: 447019 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - Malaysia.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Docker, Kubernetes, Jenkins, English

ประเภทงาน:

งานประจำ

• Lead technical discovery sessions with prospective clients to assess current application architectures, technology stacks, and modernization readiness.
• Design comprehensive AWS-based application modernization solutions including containerization (EKS, ECS, Fargate), serverless architectures (Lambda, API Gateway, EventBridge), and microservices patterns.
• Develop migration strategies (6Rs: Rehost, Replatform, Refactor, Rearchitect, Retire, Retain) tailored to customer business objectives and technical constraints.
• Create detailed solution architectures, reference architectures, and technical design documents that address scalability, resilience, security, and cost optimization.
• Architect cloud-native CI/CD pipelines using AWS CodePipeline, CodeBuild, CodeDeploy, or integration with GitLab/GitHub Actions for automated application delivery.
• Define observability and monitoring strategies leveraging CloudWatch, X-Ray, CloudTrail, and third-party APM tools for modernized applications.
• Customer Engagement Technical EvangelismDeliver executive-level and technical presentations, workshops, and proof-of-concept demonstrations to articulate the value proposition of AWS application modernization.
• Conduct application portfolio assessments and provide strategic recommendations on modernization priorities and sequencing.
• Respond to RFPs/RFIs with detailed technical proposals, solution blueprints, and effort estimations for application modernization projects.
• Serve as a trusted technical advisor to customers throughout the presales cycle, addressing technical objections and providing expert guidance on AWS best practices.
• Build and demonstrate accelerators, reference implementations, and reusable modernization patterns to shorten customer decision cycles.
• Technical Leadership CollaborationPartner with sales teams to develop account strategies, identify modernization opportunities, and qualify technical requirements for target accounts.
• Collaborate with delivery teams to ensure seamless handoff from presales to implementation, maintaining architectural integrity throughout project lifecycle.
• Work closely with AWS partner teams to leverage AWS funding programs (MAP, MRA), technical resources, and co-selling opportunities.
• Contribute to the development of NTT DATAs application modernization practice, including methodology refinement, asset creation, and capability building.
• Mentor junior architects and presales engineers on AWS technologies and solution design best practices.
• Cost Estimation Commercial SupportDevelop detailed effort estimates for modernization engagements including assessment, migration, refactoring, testing, and optimization phases.
• Create AWS infrastructure cost models and TCO analyses using AWS Pricing Calculator, Cost Explorer, and third-party tools to support business case development.
• Identify cost optimization opportunities and architect solutions with built-in FinOps principles (rightsizing, reserved instances, savings plans, spot instances).
• Education ExperienceBachelors degree in computer science, Information Technology, Engineering, or related field.
• 5 years of hands-on experience in application development, cloud architecture, or DevOps roles with demonstrated progression into presales or solution architecture.
• 3 years of direct experience with AWS services focused on compute, containers, serverless, and application integration.
• Proven track record in presales, solution architecture, or technical consulting roles supporting enterprise customers.
• Technical SkillsDeep expertise in AWS compute services: EC2, ECS, EKS, Fargate, Lambda, App Runner, Elastic Beanstalk.
• Strong knowledge of containerization technologies: Docker, Kubernetes, Helm, container registries (ECR).
• Proficiency in serverless architectures and event-driven design patterns using Lambda, API Gateway, EventBridge, Step Functions, SQS, SNS.
• Experience with application modernization patterns: strangler fig, anti-corruption layer, CQRS, event sourcing, saga pattern.
• Solid understanding of microservices architecture, API management (API Gateway, AppSync), and service mesh technologies.
• Hands-on experience with infrastructure as code: Terraform, CloudFormation, CDK, or Pulumi.
• Proficiency in CI/CD pipeline design and implementation using AWS native tools or third-party platforms (GitLab CI, GitHub Actions, Jenkins).
• Knowledge of application migration tools: AWS Application Migration Service (MGN), AWS Migration Hub, CloudEndure.
• Strong understanding of networking in AWS: VPC, Transit Gateway, PrivateLink, Route 53, CloudFront, AWS WAF.
• Experience with AWS security services: IAM, Secrets Manager, KMS, Security Hub, GuardDuty, Cognito.
• Familiarity with databases on AWS: RDS, Aurora, DynamoDB, ElastiCache, DocumentDB, and migration strategies.
• Programming/scripting proficiency in at least one language: Python, Java, Node.js, Go, or.NET.
• CertificationsAWS Certified Solutions Architect - Professional (required).
• AWS Certified DevOps Engineer - Professional (highly preferred).
• Additional AWS specialty certifications (Advanced Networking, Security, or Machine Learning) are a plus.
• Soft Skills AttributesExceptional presentation and communication skills with ability to explain complex technical concepts to both technical and non-technical audiences.
• Strong business acumen with ability to connect technical solutions to business outcomes and ROI.
• Proven ability to work under pressure in fast-paced presales environments with tight deadlines.
• Customer-centric mindset with strong relationship-building and consultative selling skills.
• Collaborative team player who thrives in cross-functional environments.
• Self-motivated learner who stays current with emerging cloud technologies and industry trends.
• Excellent written skills for creating technical proposals, architecture documents, and whitepapers.
• Language RequirementsGood in English (written and spoken) - required for customer presentations and documentation.
• Thai language proficiency is a plus for local customer engagement.
• Preferred Qualifications:Experience with large-scale enterprise application migrations (50 applications).
• Knowledge of legacy technology modernization (mainframe, AS/400, client-server applications).
• Familiarity with cloud migration assessment tools: AWS Migration Evaluator, CloudScape, RISC Networks, Cloudamize.
• Experience with multi-cloud or hybrid cloud architectures involving Azure or Google Cloud Platform.
• Knowledge of specific industry verticals: financial services, healthcare, retail, or manufacturing.
• Understanding of compliance frameworks: PCI-DSS, HIPAA, SOC 2, GDPR, and their implementation on AWS.
• Experience with AWS Well-Architected Framework reviews and remediation.
• Background in application performance optimization and troubleshooting.
• Prior experience working with AWS Partner Network (APN) Premier or Advanced Consulting Partners.
• What We Offer:Competitive salary commensurate with experience and expertise.
• Performance-based incentives tied to sales achievements.
• Comprehensive benefits package including health insurance, life insurance, and provident fund.
• AWS certification sponsorship and continuous learning opportunities.
• Access to AWS credits and sandbox environments for proof-of-concept development.
• Opportunity to work with Fortune 500 clients across diverse industries.
• Flexible hybrid work arrangement.
• Career progression pathways within NTT DATAs global organization.
• Collaborative, innovation-driven work culture with exposure to cutting-edge cloud technologies.
• Workplace type: Hybrid Working
• About NTT DATA
• NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in RD.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an nttdata.com email address. If you suspect any fraudulent activity, please contact us.

ประสบการณ์:

6 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
• Position Summary
• The Senior Associate Technical Architect for Application Modernization Presales plays a critical role in guiding customers through their transformation from monolithic ...
• Presales Solutioning
• Engage with customers to understand business goals, application landscapes, and modernization needs.
• Lead discovery workshops covering current state application architecture, dependencies, and integration points.
• Re host / Containerization
• Re platform Refactor
• Decompose Iterative Strangulation
• Cloud Native Application Design
• Present modernization roadmaps, architecture diagrams, and migration strategies to customer technical and executive stakeholders.
• Collaborate with sales teams to support RFPs, RFIs, and customer bids with accurate technical inputs.
• Application Architecture Modernization Design
• Analyze legacy monolithic applications across application layer, web tier, batch processing, and data access layers.
• Evaluate applications for adaptability, scalability, resiliency, and cloud readiness.
• Microservices
• API first architecture
• Event driven and asynchronous processing
• Container based deployments (AKS/EKS/GKE, RedHat OpenShift)
• Serverless components
• Data migration (SQL Server Azure SQL / Managed Instances)
• App hosting migration (IIS,.NET, NodeJS Azure App Service)
• Moving from tightly coupled systems to loosely coupled microservices
• Ensure proposed solutions follow cloud architecture best practices for security, cost optimization, performance, and reliability.
• Technical Leadership
• Provide architectural guidance to delivery teams during early project phases (PoC, MVP, pilot).
• Mentor junior engineers and architects on cloud native and modernization technologies.
• Create reusable templates, modernization frameworks, and architectural accelerators for presales and solution teams.
• Cloud Technology Expertise
• Deep hands on knowledge of at least one major cloud provider (Azure preferred; AWS/GCP a plus).
• Containers orchestration (Docker, Kubernetes, AKS/EKS)
• API Gateway, service mesh, and cross service communication
• CI/CD pipelines and DevSecOps practices
• Distributed tracing, logging, and monitoring
• Experience analyzing and optimizing application resiliency using cloud native capabilities.
• Required
• 6 years experience in application architecture, solution architecture, or modernization consulting.
• Strong understanding of enterprise monolithic systems and modernization techniques.
• Experience designing cloud architectures on Azure (App Service, AKS, Functions, API Management).
• Proven presales or customer facing consulting experience.
• Ability to translate complex technical concepts into business friendly language.
• Preferred
• Certifications such as Azure Solutions Architect, AWS Solutions Architect, or equivalent.
• Experience with microservices migration frameworks and strangler fig pattern implementations.
• Hands on understanding of DevOps automation (Azure DevOps, GitHub Actions, Jenkins).
• Workplace type: On-site Working
• About NTT DATA
• NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in RD.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an nttdata.com email address. If you suspect any fraudulent activity, please contact us.

ทักษะ:

Research, Salesforce

ประเภทงาน:

งานประจำ

• Engage with potential and existing clients to identify opportunities and share relevant information.
• Actively connect with potential clients (including cold calling) and explore cross-selling opportunities with existing customers.
• Research and identify new leads, including key contacts and their business needs.
• Sales Process and Pipeline Management.
• Maintain and update sales data and opportunities within Salesforce (Customer Relationship Management tool).
• Accurately qualify leads for conversion into sales opportunities.
• Maintain and manage a healthy sales pipeline to support business growth.
• Arrange and coordinate follow-up meetings with Sales Executives to ensure smooth communication.
• Collaborate with Sales Executives and other teams for a seamless sales process.
• Client Communication and Relationship Building.
• Respond to queries from potential customers and provide clear, helpful information.
• Clearly communicate product value propositions and benefits to customers.
• Foster effective collaboration across diverse teams and organizational structures.
• Market Insights and Documentation.
• Monitor market trends and competitor activities to identify new opportunities.
• Support the preparation of proposals and presentations for prospective clients.
• Ensure accurate documentation of all interactions and updates in CRM tools.
• Relevant Experience & Skills.
• Relevant experience in Business Development i.e BDM or similar roles within the Hospitality industry (preferred)..
• Proven ability to proactively identify and pursue new business opportunities to drive growth..
• Strong results-oriented mindset focused on generating new sales and achieving targets..
• Expertise in qualifying leads and converting them into sales opportunities, including remote lead qualification and credibility building..
• Understanding of customer needs and ability to articulate Amadeus value proposition and product benefits clearly.
• Solid knowledge of product portfolio and capability to deliver compelling value propositions remotely.
• Effective communication and interpersonal skills, with ability to manage challenging conversations.
• Commercial acumen and ability to work independently or collaboratively across diverse teams and complex structures.
• Familiarity with Salesforce or similar CRM tools (helpful but not mandatory).
• Relevant degree in Business Administration, Sales, Marketing, Business Intelligence, or equivalent experience.
• This role requires valid and unrestricted work rights in Thailand..
• What we can offer you ?.
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus and benefits.
• A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• LI-APAC24.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Business Development, YouTube

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role.
• Experience in sales and business development, product marketing, digital media, technology sales or agency.
• Experience in business development, client relationship management and servicing, and consultative selling.
• Experience using Google and YouTube advertising solutions.
• Knowledge of Thailand marketing and the media industry.
• Understanding of industry wide digital advertising and media products.
• Businesses of all shapes and sizes rely on Google s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
• As an Account Manager, you will provide advertising solutions to consumers and businesses. You will be working closely with the industry manager and cross-functional teams to develop Google's marketplace. You will combine a passion for the industry and demonstrate fluency in the language of the media with effective presentation and communication skills. You will manage the relationships with clients and agencies, identifying, educating and developing clients in order to drive their business growth. Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
• Engage and influence key customer stakeholders by leading strategic meetings to uncover marketing goals and key performance indicators, translating them into actionable campaign strategies.
• Drive exceptional campaign results, quantify business impact, and demonstrate well-developed value to customers, maintaining account hygiene.
• Build and pitch data-driven solutions to maximize customer value through Google s advertising solutions, manage objections, and ultimately achieve sales growth goals.
• Analyze campaign data, ensuring performance is accurately tracked, and deliver measurable results aligned with customer objectives.
• Monitor performance data to extract key insights, identify and cultivate qualified upsell opportunities to drive future customer growth and build pipeline.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Sales, Google Ads, English

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in performance marketing, digital advertising, consultative sales, digital media sales, business development, online media environment or a digital marketing role.
• Ability to communicate in Thai and English fluently to support client relationship management in this region.
• Experience with Google Ads, managing advertising, and media campaigns, or similar digital advertising campaigns and platforms.
• Experience working with data to identify trends and performance insights.
• Experience troubleshooting products and services.
• Experience managing multiple priorities, projects, and stakeholders.
• Ability to deliver results in a fluid environment and build trust with partners to achieve business goals.
• Excellent client-service, relationship building, organizational, problem-solving, and influencing skills.
• Businesses of all shapes and sizes rely on Google s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
• As an Agency Performance Solutions Lead, you will be a catalyst for AI-enabled performance excellence across our South East Asias (SEAS) agency partners, bridging the gap between the strategy and execution.
• In this role, you support the integrated enablement programmes to build agency partner capabilities and fuel durable performance ads business growth and product adoption across agency-managed accounts.
• You will drive alignment on the allocation of the strategic resources for these agencies, to power the growth enablement initiatives, collaborating with client strategists, product specialists, agency and partners leads to deliver mutual business growth to our agencies, their customers, and to Google.
• Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.
• Deliver against ambitious quarterly business and product growth objectives; by driving performance product adoption and business growth across our agency partners in SEA.
• Design and deliver the enablement and activation programmes aligned to our performance product priorities and partner with agencies to build advocacy via joint Thought Leadership initiatives.
• Serve as the primary point of contact for Agencies on performance solutions. Educate relevant stakeholders, building relationships using subject matter expertise to drive Agency and end-customer business objectives.
• Act as the internal bridge between cross-functional teams to build future-forward enablement programmes, solutions and lighthouse work with Agencies.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

SQL, IIS, Docker

ประเภทงาน:

งานประจำ

• Engage with customers to understand business goals, application landscapes, and modernization needs.
• Lead discovery workshops covering current state application architecture, dependencies, and integration points.
• Re host / Containerization.
• Re platform & Refactor.
• Decompose & Iterative Strangulation.
• Cloud Native Application Design.
• Present modernization roadmaps, architecture diagrams, and migration strategies to customer technical and executive stakeholders.
• Collaborate with sales teams to support RFPs, RFIs, and customer bids with accurate technical inputs.
• Application Architecture & Modernization Design.
• Analyze legacy monolithic applications across application layer, web tier, batch processing, and data access layers.
• Evaluate applications for adaptability, scalability, resiliency, and cloud readiness.
• Microservices.
• API first architecture.
• Event driven and asynchronous processing.
• Container based deployments (AKS/EKS/GKE, RedHat OpenShift).
• Serverless components.
• Data migration (SQL Server Azure SQL / Managed Instances).
• App hosting migration (IIS,.NET, NodeJS Azure App Service).
• Moving from tightly coupled systems to loosely coupled microservices.
• Ensure proposed solutions follow cloud architecture best practices for security, cost optimization, performance, and reliability.
• Technical Leadership.
• Provide architectural guidance to delivery teams during early project phases (PoC, MVP, pilot).
• Mentor junior engineers and architects on cloud native and modernization technologies.
• Create reusable templates, modernization frameworks, and architectural accelerators for presales and solution teams.
• Cloud & Technology Expertise.
• Deep hands on knowledge of at least one major cloud provider (Azure preferred; AWS/GCP a plus).
• Containers & orchestration (Docker, Kubernetes, AKS/EKS).
• API Gateway, service mesh, and cross service communication.
• CI/CD pipelines and DevSecOps practices.
• Distributed tracing, logging, and monitoring.
• Experience analyzing and optimizing application resiliency using cloud native capabilities.
• Required.
• 6+ years experience in application architecture, solution architecture, or modernization consulting.
• Strong understanding of enterprise monolithic systems and modernization techniques.
• Experience designing cloud architectures on Azure (App Service, AKS, Functions, API Management).
• Proven presales or customer facing consulting experience.
• Ability to translate complex technical concepts into business friendly language.
• Preferred.
• Certifications such as Azure Solutions Architect, AWS Solutions Architect, or equivalent.
• Experience with microservices migration frameworks and strangler fig pattern implementations.
• Hands on understanding of DevOps automation (Azure DevOps, GitHub Actions, Jenkins).
• On-site Working About NTT DATA
• NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters.
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

ทักษะ:

Automation, Compliance, English

ประเภทงาน:

งานประจำ

• Serve as the primary point of contact for stakeholders, facilitating communication to ensure alignment on product vision and business requirements.
• Analyze business processes and requirements, identifying areas for improvement and driving operational efficiency.
• Prioritize product backlog items based on business value, complexity, and risk.
• Write clear and concise user stories that effectively communicate product requirements to the development team.
• Work with QA teams to develop test cases that accurately capture business requirements and acceptance criteria.
• Use problem-solving skills to address product challenges and develop innovative solutions.
• Collaborate with cross-functional teams to ensure products are developed and launched according to business requirements.
• Accelerate BA workflows with AI productivity tools Use AI assistants (Claude Code, Kiro, Microsoft Copilot, or equivalent) to speed up requirements gathering, user story drafting, acceptance criteria writing, and stakeholder communication, reducing time-to-clarity on complex features.
• Identify and specify AI-powered features in the product backlog translate business needs into clear user stories for AI/ML capabilities (intelligent automation, predictive analytics, LLM-powered features); partner with engineering to define acceptance criteria that validate AI feature quality, accuracy, and responsible AI compliance.
• What you bringBachelor's Degree in Computer and Information Science, Business Studies, or Management.
• Proven experience as a Business Analyst or similar role in a technology company.
• Strong analytical and problem-solving skills; experience with backlog management and prioritization in Agile environments.
• Excellent stakeholder communication and management skills; proficiency in writing user stories and defining acceptance criteria.
• Excellent written and verbal communication skills in English; good presentation skills.
• Knowledge of the insurance industry, claims, and Allianz's products a plus.
• Practical proficiency with AI productivity tools (Claude Code, Kiro, Microsoft Copilot, or equivalent) for BA workflows including requirements analysis, user story drafting, and stakeholder reporting; ability to write user stories and acceptance criteria for AI-powered features, including data requirements, model accuracy thresholds, and responsible AI considerations; awareness of AI governance principles and how they translate to product requirements.
• What we offerWe offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working.
• We believe in rewarding performance, and our compensation and benefits package includes a company bonus scheme, pension, employee shares program, and multiple employee discounts (details vary by location).
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery, and empowerment are fostered.
• Flexible working, health, and wellbeing offers (including healthcare and parental leave benefits) support balancing family and career and help our people return from career breaks with valuable experience.
• Work from home allowance.
• Comprehensive health insurance extends beyond employees to cover their loved ones.
• We offer a premium gym membership to support well-being and a healthy work-life balance.
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• 97301 | IT Tech Engineering | Professional | Non-Executive | Allianz Technology | Full-Time | Permanent
• About Allianz Technology
• With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked with running, optimizing, transforming, and innovating the infrastructure, applications, and services together with Allianz companies to co-create the best customer experience. We service the entire spectrum of digitalization - from one of the industry's largest IT infrastructure projects that spans data centres, networks, and security, to application platforms ranging from workplace services to digital interaction. In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz. Find us at: www.linkedin.com/company/allianz-technology.
• Commitment to Integrity, Fairness Inclusion
• Allianz Technology is proud to be an equal opportunity employer dedicated to fostering an inclusive work environment for everyone. We embrace individuals of all gender identities and expressions, sexual orientations, ethnicities, ages, nationalities, religions, disabilities, and philosophies of life. Ultimately, our greatest strength as a company lies in the unique skills, experiences, and backgrounds our employees contribute.
• To Recruitment Agencies: Allianz Technology has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Technology does not accept unsolicited resumes from agency or search firm recruiters. When we engage with recruitment agencies, the partnership is formalized by a contract. Fees will only be paid when there is a contract in place. Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate is ultimately employed by Allianz.