เงื่อนไขการค้นหา

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

XML, Spanish, English

ประเภทงาน:

งานประจำ

• Respond to customer inquiries via chat, email, and phone in a timely and professional manner.
• Owning customer issues and requests from initial report to resolution, collaborating cross-functionally to address each request, and communicating with customers regularly regarding incidents or requests status.
• Work closely with product or engineering teams to escalate and resolve issues, providing detailed feedback and insights.
• Provide clear and concise updates to customers regarding the status of their issues, ensuring they are kept informed throughout the resolution process.
• Log and track all support requests in the CRM and ticketing system, ensuring accurate and detailed documentation of issues and resolutions.
• Act as a liaison between customers and product teams to provide feedback on product features, usability, and potential areas for improvement.
• Provide after-hours and on-call support as needed through live chat or impromptu live support requests.
• Handling customers with a consummately professional attitude.
• Other tasks assigned by the CEO and Management.
• Spanish Speaking - Must.
• 1-5 years related to customer support experience.
• 1+ years of technical support experience is a plus.
• Excellent written and verbal English communication skills, with the ability to explain technical issues to both technical and non-technical audiences.
• Understanding of common operating systems (Windows, MacOS) and Software applications.
• Basic troubleshooting knowledge about issues related to bugs, web applications, databases, APIs, simple scripts, XML feeds and others is preferred.
• Familiarity with ticketing platforms - experience with support ticketing systems such as Jira, ServiceNow, Zendesk or similar.
• Able and comfortable working in the time allocation.
• Proven leadership skills in both independent and team environments.
• High energy levels, a high degree of integrity, self-motivation, positive attitude, proactive approach to work, and confidence.
• Demonstrated success in a B2B sales environment.
• A degree in Computer Science, Information Technology, or a related field is a plus. Relevant certifications (e.g., ITIL, AWS, etc.) are also a plus.
• Working with Manatal.
• This role is based at our Bangkok office in the heart of the city center.
• As a team of diverse cultures and nationalities, English language proficiency is required.
• We enjoy collaborating in person, and the team is working on-site.
• Why you'll enjoy working with Manatal.
• Well-funded start-up backed by Surge & Sequoia.
• Be part of one of the fastest-growing B2B SaaS start-ups in the region.
• You will be collaborating with talented individuals in the industry.
• Join a lively and highly international team.
• Indulge in a challenging and innovative working culture.
• Attractive medical healthcare plan.
• Personal development allowance.
• 2 weeks of work from anywhere per year.
• Regular fun team-building activities.
• Company trip.
• Apply on our Careers Page.
• https://www.careers-page.com/manatal/job/3W5R45VV.
• Watch our Demo.
• https://www.youtube.com/watch?v=-GG1GqXkAKQ.
• https://www.youtube.com/watch?v=VjinpYMUMoc.
• Manatal Hiring.
• At Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.
• We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship or other class protected by applicable law.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Python, SQL, Database Administration, English, Thai

ประเภทงาน:

งานประจำ

• Guide and train new customers to confidently use our system.
• Monitor customer activity, troubleshoot basic issues, and coordinate with internal teams.
• Analyze and manage customer data to ensure readiness for real-time use.
• Work closely with logistics, operations, and tech teams to deliver a seamless onboarding experience.
• Travel and visit customer sites.
• Experience in Customer Support or Data Analysis is a plus new graduates are welcome to apply.
• Proficiency in Excel and SQL; Python skills are a plus.
• Excellent communication skills in both Thai and English.
• Adaptable, quick to learn, and able to work under pressure.
• Educational background in IT, Computer Science, or related fields is preferred.
• Allows you to apply your skills in data, technology, and customer service.
• Supports your personal and professional development.

ทักษะ:

Power BI, Tableau, ERP

ประเภทงาน:

งานประจำ

• Develop and implement strategies to enhance the retail digital platform, ensuring seamless navigation and integration.
• Oversee planning, execution, and delivery of platform development and enhancement projects.
• Collaborate with IT and technology partners to ensure platform scalability and alignment with business goals.
• Analyze platform performance and user data to identify opportunities for improvement.
• Define and prioritize the platform roadmap in alignment with retail strategies and ROI targets.
• Retail Business Analytics & Insights.
• Lead analytics initiatives to transform retail data into strategic insights for decision-making.
• Design, build, and maintain advanced dashboards and reports using Power BI and Tableau to track key retail data (sales, attach rate, conversion, customer behavior, partner performance, etc.)..
• Interpret complex datasets to identify trends, business drivers, and improvement opportunities.
• Provide actionable recommendations to support sales growth, operational efficiency, and digital transformation.
• Collaborate with BI and Data teams to ensure data accuracy, consistency, and integration across systems (POS, ERP, and eCommerce).
• Present business insights and performance analysis to senior management with clear, concise storytelling.
• Market & Industry Trend Analysis.
• Monitor retail and digital market trends to identify new business opportunities and innovation areas.
• Benchmark retail performance and digital maturity against competitors and industry best practices.
• Support management in formulating data-driven strategies and long-term retail business direction.
• Project Management.
• Lead new retail digital or analytics projects from feasibility assessment through delivery.
• Create and manage project plans, milestones, and deliverables ensuring quality, cost, and timeline targets.
• Coordinate with internal stakeholders and external partners to achieve project goals.
• Participate in testing phases (SIT, UAT) and ensure project quality before go-live.
• Support post-implementation review and continuous improvement initiatives.
• Bachelor s or master s degree in business administration, IT, Data Analytics, or related field.
• 5-10 years experience in retail business analytics, digital platform management, or data-driven business roles.
• Strong hands-on experience with Power BI and Tableau for visualization, data storytelling, and executive reporting.
• Excellent business analytical skills able to interpret data and translate it into strategic recommendations and business impact.
• Proven ability to work cross-functionally with IT, Marketing, and Operations to align business and digital strategies.
• Knowledge of data structure and retail system integration (POS, ERP, eCommerce).
• Strong communication, presentation, and stakeholder management skills at executive level.
• Experience managing multiple projects and delivering insights that drive measurable results.

ทักษะ:

Sales, Finance, Statistics

ประเภทงาน:

งานประจำ

• Drive the end-to-end AI and Advanced Analytics initiatives to support CP Axtra s Retail & Wholesale businesses.
• Develop and execute a forward-looking AI strategy that delivers measurable impact on revenue growth, cost efficiency, and customer engagement.
• Serve as a bridge between business and technology, ensuring AI adoption and scaling across multiple business units.
• Stay updated on global and local AI trends, including Generative AI, personalization, forecasting, and optimization, to strengthen CP Axtra s competitive edge.
• Analytics and AI Execution.
• Lead the design, development, and deployment of machine learning and AI models, including personalization engines, pricing optimization, demand forecasting, inventory management, and GenAI/NLP applications.
• Oversee experimentation, validation, and monitoring of AI/ML models to ensure scalability, reliability, and business integration.
• Ensure close collaboration with data engineering teams to enable robust pipelines and MLOps for production-grade solutions.
• Business Partnership.
• Partner with Retail Operations, Marketing, Sales, Supply Chain, Finance, and IT to co-create AI use cases and drive adoption.
• Build strong relationships with stakeholders to align priorities, communicate trade-offs, and manage expectations effectively.
• Act as a trusted advisor to senior executives, translating complex AI insights into actionable recommendations.
• Evangelize the value of AI and data-driven decision-making across the organization.
• People Leadership and Collaboration.
• Mentor and coach a team of data scientists and analysts, fostering a culture of innovation, experimentation, and continuous learning.
• Promote cross-functional collaboration with Business Intelligence and Data Engineering teams to deliver integrated solutions.
• Encourage knowledge sharing and build internal AI/ML capability to strengthen organizational maturity.
• Performance Monitoring and Optimization.
• Define and monitor success metrics for AI initiatives, such as sales uplift, campaign ROI, operational cost reduction, and customer lifetime value.
• Continuously assess and optimize AI-driven processes to maximize business impact.
• Share learnings, case studies, and success stories to build trust and ensure alignment with business leaders.
• Bachelor s degree in Statistics, Mathematics, Computer Science, Data Science, Economics, or a related field (Master s or PhD strongly preferred).
• 5+ years of experience in data science, advanced analytics, or AI applications (experienced in Retail or Wholesale domain preferred).
• Proven experience delivering AI/ML solutions from ideation to production with measurable business outcomes.
• Proficiency in Python, R, SQL, and machine learning frameworks (e.g., Scikit-learn, TensorFlow, PyTorch).
• Familiarity with GenAI and NLP frameworks (e.g., LLMs, LangChain, RAG pipelines).
• Familiarity with cloud-based data platforms (e.g., AWS, GCP, Azure) and big data technologies (e.g., Spark, Hadoop, Databricks).
• Experience with data visualization tools (e.g., Power BI, Tableau) and modern MLOps practices.
• Strong stakeholder management and communication skills across technical and business functions.
• Proven ability to prioritize and deliver projects with business impact.
• Understanding of retail and wholesale operations, including customer journey, pricing, promotion, assortment, and supply chain optimization.
• Demonstrated success in driving AI adoption, gaining executive buy-in, and scaling solutions across organizations.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ทักษะ:

Industry trends, Product Development, English, Spanish

ประเภทงาน:

งานประจำ

• Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Conducting customer meetings and demonstrating the product.
• Maintains relationships with clients by providing/researching for good support, information, guidance, and new business opportunities.
• Planning sales strategies to propose to the Sales team and designing activities and plans for sales.
• Monitor competition, economic indicators, and industry trends.
• Manage relationships with key principals through frequent communication and reporting, emphasizing on an update of product market situation, and product development in the market.
• Maintain the CRM for opportunities and contact management.
• Submits standard sales metrics, such as, weekly forecasts, pipeline management, business plans, and expense reports on a regular and timely basis.
• Other tasks assigned by the CEO.
• 1 - 5 years related sales experience (experience selling software solutions is preferred, but experience in the Recruitment industry will also be considered).
• Fluent English communication.
• Additional languages (Spanish or French) big plus.
• Strong territory and contact management skills.
• Excellent consultative and solution-selling skills.
• Working technical knowledge of software components.
• Proven leadership skills in both independent and team environments.
• Staffing and Recruiting market knowledge is preferred.
• Superb communication skills (written and verbal).
• High energy levels, a high degree of integrity, self-motivated, positive attitude, proactive approach to work, confidence.
• Demonstrated success in a B2B sales environment.
• Competitive Salary & Loads of opportunities.
• Commissions.
• More responsibilities & Learn fast and more in a challenging environment.
• International work environment.
• A pioneering mindset of innovative people around.
• Demo Video: www.youtube.com/watch/Manatal_Demo
• Youtube Channel: https://www.youtube.com/channel/Manatal.
• Interested Candidates can also apply via this link: https://www.careers-page.com/manatal/job/Y7RRV9.

ทักษะ:

SQL, Power BI, Excel

ประเภทงาน:

งานประจำ

• Analyze complex data sets to identify trends, patterns, and insights that inform business strategy.
• Evaluate sales, pricing, product, and customer data to uncover growth and margin improvement opportunities.
• Support category, pricing, and promotion strategies through data modelling and scenario planning.
• Build and validate business cases for new initiatives, including financial and operational impact.
• Transformation & Strategic Execution.
• Collaborate with transformation leads and stakeholders to translate strategic goals into actionable project plans.
• Map current-state processes, identify gaps, and recommend future-state solutions.
• Track the performance of transformation initiatives, ensuring KPIs and benefits are realized.
• Provide data-driven input into change adoption and organizational readiness plans.
• Business Intelligence & Reporting.
• Establish robust analytical frameworks and deliver insightful visual reports to support high-impact strategic decisions and drive meaningful business solutions.
• Design and maintain dashboards, reports, and presentations that support decision-making.
• Translate complex analytics into clear, executive-ready insights and recommendations.
• Work closely with data engineering and commercial teams to ensure consistent, accurate business metrics.
• Provide ongoing insights for continuous performance improvement across key business areas.
• Bachelor's degree in Business, Economics, Data Science, or a related field.
• 3-6 years of experience in business analysis, commercial planning, strategy, or transformation.
• Strong analytical and quantitative skills, with experience using tools such as SQL, Power BI, Excel.
• Proven ability to translate data into business strategy and insights.
• Experience in retail, FMCG, consulting, or large-scale transformation environments is a plus.
• Excellent communication and stakeholder engagement skills, with a collaborative mindset..

ทักษะ:

Sales, Product Development, Procurement

ประเภทงาน:

งานประจำ

• Analyze market trends, consumer behavior, and competitor insights to develop proactive strategies for customer acquisition.
• Develop retention strategies and CRM programs to increase customer loyalty and lifetime value.
• Product Portfolio Strategy & Lifecycle Management.
• Define product strategies that align with market needs, and manage the full product lifecycle.
• Collaborate with product development and procurement teams to select high-potential items and enhance product value.
• Multi-Channel Sales & Distribution Management.
• Plan and manage both offline (physical stores) and online (e-Commerce) sales, including B2B channels.
• Explore and develop new sales opportunities via emerging platforms such as marketplaces, mobile apps, and franchising.
• Brand & Marketing Communications Management.
• Drive consistent brand communication across all platforms, aligned with brand positioning.
• Supervise advertising, public relations, digital marketing, and brand image campaigns.
• Team Development & Leadership.
• Structure and lead agile marketing and sales teams aligned with business goals.
• Foster team capability through continuous skill development, career path planning, and succession management.
• Strategic Partnership Development.
• Build partnerships with automotive brands, relevant product suppliers, insurers, and after-sales service providers to boost sales value.
• Negotiate commercial terms that benefit the organization and support long-term collaboration.
• Data Analytics & Performance Measurement.
• Oversee analytics of sales performance, campaign effectiveness, and customer behavior to support strategic planning.
• Prepare sales and marketing performance reports for executive management.
• Budget Control & Risk Management.
• Manage sales and marketing budgets efficiently within the defined framework.
• Anticipate market risks and proactively plan mitigation strategies.
• Bachelor s degree or higher in Marketing, Business Administration, or a related field.
• A Master s degree in Strategic Marketing, Brand Management, or Digital Business is a plus..
• Minimum 12 years of experience in senior marketing and sales roles.
• Proven track record in industries such as retail, automotive, spare parts, or related FMCG sectors.
• Strong leadership experience in managing large teams and driving omni-channel marketing initiatives..

ทักษะ:

Business Development, Statistics, SQL

ประเภทงาน:

งานประจำ

• Develop and lead a cross-business data strategy roadmap, aligned with PTG's growth objectives across both Oil and Non-Oil sectors.
• Partner with business units (e.g., Fuel Retail, Food Services, Logistics, Membership, CRM) to uncover customer insights, market opportunities, and operational efficiencies through data.
• Lead deep-dive analyses using data to identify new revenue streams, improve customer retention, and support strategic decisions.
• Act as a business translator - turning complex data into strategic insights that can be clearly communicated and executed by non-technical teams.
• Collaborate with internal teams (Data Engineering, BI, Data Science) to ensure data solutions are relevant, scalable, and integrated with business needs.
• Evaluate and prioritize data-led initiatives that create tangible business impact or cost optimization.
• Support new business development by identifying trends and growth opportunities through customer, product, and market data.
• Champion a data-first culture across PTG s ecosystem, encouraging business units to embed data into their decision-making processes.
• Define performance metrics and impact KPIs for strategic initiatives, ensuring continuous improvement and visibility to leadership.
• Bachelor s or Master s degree in Statistics, Analytics, Mathematics, Engineering, Business, Economics, or related field.
• 8+ years of experience in data strategy, analytics, or business development, ideally within large organizations or cross-sector environments.
• Strong foundation in statistical thinking, logic, and analytical problem-solving.
• Proven ability to convert data into business outcomes, ideally across different business verticals.
• Experience in managing and influencing senior stakeholders across business functions.
• Proficient in data tools and languages such as SQL, Python/R, Tableau, Power BI, or equivalent.
• Strong business judgment with experience working at the intersection of data, strategy, and commercial growth.
• Excellent communication and data storytelling skills; able to simplify complex topics for executive stakeholders.
• Experience in Retail or Multi-Business Conglomerates.
• Background in consulting, corporate strategy, or innovation-led roles.
• Familiarity with customer lifecycle analytics, loyalty programs, or CRM data.

ทักษะ:

Business Development, Statistics, Power BI

ประเภทงาน:

งานประจำ

• Support the execution of PTG s data strategy roadmap and identify high-impact data initiatives across Oil and Non-Oil businesses.
• Partner with business units to define data-driven use cases for revenue growth, cost optimization, and customer engagement.
• Conduct market, customer, and operational analyses to uncover new commercial opportunities and strategic insights.
• Collaborate with CoE teams (Data Engineering, Analytics, Data Science) to ensure analytical outputs align with business objectives.
• Develop business cases, financial models, and KPI dashboards to measure the impact of strategic initiatives.
• Translate data findings into actionable insights and communicate clearly with business and executive stakeholders.
• Support cross-functional working teams in project planning, stakeholder alignment, and execution monitoring.
• Drive adoption of data-driven decision-making across PTG s business units.
• Bachelor s degree in Business, Economics, Statistics, Engineering, or related fields (Master s degree preferred).
• 5-8 years of experience in business analysis, data strategy, or commercial development.
• Strong analytical and problem-solving skills with proven business acumen.
• Experience working with BI and analytics tools (e.g., Power BI, Tableau, SQL, Python/R).
• Ability to synthesize complex data into business-friendly insights and recommendations.
• Excellent communication and stakeholder management skills.
• Strong presentation and storytelling ability to influence senior management.
• Experience in multi-business or conglomerate environments (energy, retail, logistics, or F&B).
• Background in management consulting, corporate strategy, or analytics-driven business roles.
• Familiarity with customer lifecycle analytics, loyalty programs, or digital ecosystem data.
• Passion for driving organizational transformation through data and innovation.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Digital Marketing, Email Marketing / Newsletters, Content Creator, English

ประเภทงาน:

งานประจำ

• OPTIMA Training & Consulting is the Leading provider of innovative training solutions that focus on Sales & Leadership performance. Our mission is to help companies grow by ensuring their Sales Force performs at their best through ongoing training programs that are practical and tailor-made for each client, using blended learning methods for maximum efficiency, users adoption and measurable results.
• The Marketing Executive will have a key role in the development of the company's brand while generating inbound leads through multiple marketing channels, such as Websi ...
• create awareness and develop the OPTIMA brand
• communicate with target audiences, build and develop customer relationships
• help with marketing plans, advertising, direct marketing and campaigns
• organize and attend events such as conferences, seminars, exhibitions, and networking functions
• support the Managing Director in delivering agreed activities
• source advertising opportunities and manage Google ads campaigns to ensure ROI
• work closely with external agencies to design marketing materials such as website, brochures, etc.
• write and proofread marketing copy for both online and print campaigns (both Thai & English)
• produce creative content, including videos and blog posts
• run social media channels (e.g. Twitter, Facebook and LinkedIn) to enhance audience engagement
• source and secure sponsorship
• liaise with designers and printers and organize photo/video shoots
• arrange the effective distribution of marketing materials
• maintain and update customer databases
• conduct market research, for example using customer questionnaires and focus groups
• develop relationships with key stakeholders both internal and external
• Reports directly to Managing Director.
• Very savvy with digital marketing and social media strategies
• Outgoing personality, Goal oriented, and Passionate about Learning & Self-development
• Can work autonomously and take initiatives
• Fluent in Thai with good level of English (CEFR level B2).
• Friendly working environment, where you will have a chance to work autonomously, take initiatives and manage your own projects from start to finish
• Opportunity to learn/develop your skills and expertise related to Marketing, Sales, Coaching & Training
• Position is evolutive for talented employees who have proven their ability to deliver results and think strategically.
• Working hours: Monday - Friday, 9:00 - 18:00.

ประเภทงาน:

งานประจำ

• Develop and drive the organization's digital strategy, with a strong focus on leveraging AI technologies to enhance operational efficiency and unlock new business opportunities.
• Analyze overall business context and market trends to identify areas where AI or digital technologies can be effectively applied.
• Co-design and establish an AI Council to promote employee capability in AI and Data Literacy..
• Collaborate with cross-functional teams such as Sales, Marketing, IT, and HR to ensure the digital strategy aligns with organizational goals.
• Develop strategic plans and roadmaps to support the organization s transition toward a Data-Driven and AI-Driven model..
• Support the development of digital and AI-powered solutions to improve operational workflows.
• Bachelor's or Master s degree in Business Administration, Computer Science, Data Science, or a related field..
• Minimum of 7 years of experience in Digital Transformation, AI Strategy, or Innovation, preferably within large-scale organizations in the FMCG sector..
• Strong understanding of both technical aspects (AI, Data Integration, API, Dashboard Design) and business frameworks (OGSM, Customer Experience, Operational Excellence)..
• Proven experience working with AI or technical teams to develop various solutions/platforms..
• Excellent communication and presentation skills; able to work effectively with senior executives and cross-functional teams.
• Experience with tools such as Mobile Apps, DMS/SFA, or BI systems is a plus..

ทักษะ:

Market Research, Research, English

ประเภทงาน:

งานประจำ

• New and existing client service leader: Will be the main service person for newly won strategic client and current set of subscribers. Manage the day-to-day relationship with a specific portfolio of Consumer Panel Service Clients and/or categories, in an analytics and insights capacity, ensuring client needs are met in a timely fashion and beyond expectation.
• To act as a Consumer Panel Service Subject Matter Expert within the local TH market and join Sales to pitch new clients. You will be mostly responsible for showcasing t ...
• CPS Thought leadership and analysis consultant: Will be the key person to provide the Thought Leadership of TH part for those cross category and general understanding.
• Will play the consultant/coach role for local Client Service team and business partners to turn to for doing CPS analysis.
• Will work with local Client Service team to work out the Best Practice of analysis flow and become an active contributor in a regional community of CPS experts by sharing best practice.
• Leader and escalation point for CPS product related questions: Panel Enhancement: Lead the process of CPS panel enhancement as the central communication point between Client Service team and Product/Operation team.
• Data challenge: Internally, lead communication with different functions to solve escalated CPS data challenges in reasonable cycle time. Externally, together with account Commercial lead / Consultant to explain the data challenge to clients.
• Qualifications At least a Bachelor's Degree, preferably in business.
• 3+ years work experience, preferably within analytics and insights or market research (Consumer Quantitative Survey), as well as Consumer Panel Data Service experience.
• Knowledge of the Consumer-Packaged Goods (CPG) industry.
• Knowledge of research techniques and methodologies, consumer panels (Home Panel) in particular would be an advantage.
• Excellent analytical skills.
• Excellent communication and presentation skills.
• An ability to work independently and in a team.
• Good interpersonal skills are a must.
• Native Thai language speaker.
• Fluent in spoken and written Business English.
• Additional InformationHybrid based role, must be physically located within job country and candidate must be a Country/Region Resident.
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Fluent in both Thai and English (spoken and written).
• Minimum qualification: High School Diploma; Diploma or Degree preferred.
• Good communication and interpersonal skills.
• Basic computer and typing proficiency.
• Previous customer service or call center experience is an advantage.
• Willingness to work in shifts, weekends, or public holidays as required.
• Why Join Us? Competitive salary and performance incentives.
• Professional and inclusive working environment.
• Training and development opportunities.
• Career growth in a global BPO company.
• Responsibilities: Handle customer interactions via phone, email, or chat in Thai and English.
• Assist customers with inquiries, product information, order status, and troubleshooting.
• Maintain accurate records of customer interactions in the system.
• Follow up to ensure resolution and customer satisfaction.
• Meet performance targets for quality, efficiency, and customer satisfaction.
• Escalate complex issues to the relevant department when necessary.

ทักษะ:

Sales, Hadoop, ETL, English

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in software sales or account management.
• Experience promoting analytics, data warehousing, or data management software.
• Ability to communicate fluently in English and Thai to support APAC customers.
• Experience with business intelligence front-end, data analytics middleware, or back-end data warehouse technologies.
• Experience working with sales engineers and customer technical leads to build business cases for transformation and accompanying plans for implementation.
• Understanding of data analytics technology stack (e.g., Hadoop/Spark, Columnar data warehouses, data streaming, ETL and data governance, predictive analytics, data science framework, etc.).
• Understanding of Google Cloud Data and Analytics offerings (e.g., BigQuery, Looker, Dataproc, Pub/Sub, etc.).
• Ability to engage and influence executive stakeholders as a business advisor and thought leader in data and analytics.
• Excellent business acumen and problem-solving skills.
• As a member of the Google Cloud team, you inspire leading companies, schools, and government agencies to work smarter with Google tools like Google Workspace, Search, and Chrome. You advocate for the innovative power of our products to make organizations more productive, collaborative, and mobile. Your guiding light is doing what s right for the customer, you will meet customers exactly where they are at and provide them the best solutions for innovation. Using your passion for Google products, you help spread the magic of Google to organizations around the world.
• In this role, you will build an understanding of our customers businesses and bring expertise to executive-level relationships to help them deliver their strategies. You will leverage expertise promoting data analytics and work with account teams, customer engineering, and partners to ensure customer outcomes.
• Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
• Calibrate business against the objectives and results, forecast and report the state of the business for the assigned territory.
• Build and maintain executive relationships with customers as the data analytics subject matter expert, influencing direction.
• Develop and execute account plans, including a broader enterprise plan across industries. Focus on building accounts.
• Assist customers in identifying use cases suitable for Google Cloud Data and Analytics solutions, articulating solution differentiation and business impacts.
• Work with Google account and technical teams to develop and drive pipelines, and provide expertise. Develop Go-To-Market (GTM) efforts with Google Cloud Platform partners.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Legal, Compliance, Industry trends, English

ประเภทงาน:

งานประจำ

• Strategic Planning: Develop a digital wealth business strategy aligned with SCB Wealth s long-term vision, identifying innovative products and emerging trends to enhance the platform.
• Stakeholder Management: Collaborate with internal stakeholders including executives, product, legal and compliance, and IT teams to understand their needs and ensure seamless communication and strategy execution, as well as provide clear and consistent updates, progress reports, and outcomes.
• Execution and Implementation: Design and optimize business workflows, customer journeys, workshops, and user experiences while tracking project timelines and managing cross-functional coordination to ensure smooth and timely execution.
• Business Outcome Alignment: Define and monitor key performance indicators (KPIs) and success metrics to measure platform performance and ensure alignment with business objectives.
• Data Analytics: Develop a holistic data utilization framework to support business goals by identifying opportunities to leverage data assets, analytics, and machine learning to drive customer insights, innovation, and revenue growth.
• Documentation: Translate product vision into user requirements for the IT team and proactively address project challenges while creating and maintaining comprehensive project documentation.
• Competitive Intelligence: Conduct competitive analysis to stay informed on industry trends, market dynamics, and competitor activities related to investment products and feature to differentiate the platform and adopt cutting-edge technologies.
• Qualifications Bachelor s degree or higher in Business Administration, Business Analytics, or a related field.
• At least 5 years of experience in banking (preferably in wealth management) or consulting, with a strong understanding of investment products and previous experience in product management.
• Proven experience in leveraging consumer insights, segmentation, and personalization strategies to optimize marketing, improve acquisition and retention, and drive revenue.
• Strong business acumen with the ability to balance technical feasibility and business value creation.
• Demonstrated ability to analyze data, generate insights, and support data-driven decision-making, as well as excellent organizational skills with the ability to manage multiple workstreams simultaneously.
• Proficiency in English communication.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

ทักษะ:

Business Development, Sales, Finance

ประเภทงาน:

งานประจำ

• Analysis and identification of macro opportunities and risks for Thailand channel s performance in the short and medium term.
• Formulation of plans to improve business performance and create new business opportunities in conjunction with Account Managers.
• Development of management tools to support capability and efficiency improvements with the Sales Team. These tools include reports, analysis, insights, processes and templates.
• Working closely with Central Business Management Team and Sales Team to develop and implement business development programs (e.g., finance, lease, trade-in, solution bundles) suitable for channel partners in the country.
• Establish and manage close working relationship, jointly with Account Managers, with the channel partners at all levels, and ensure effective performance management, implement relevant consumer programs etc, and maximizes sales of Apple products to end-users.
• Always represent the Apple brand to the highest level.
• Minimum Qualifications Bachelor s degree or equivalent experience.
• Strong problem solving skills to identify critical issues, evaluate options and provide recommendations.
• Strong business planning capabilities. Ability to work within, and design processes that lead to the development of innovative and commercially driven sales plans.
• Awareness of local channel structure, emerging trends, and competitor s activities in the market. Ability to create and capitalize on opportunities.
• Proven track record in galvanizing, developing and motivating cross functional performing teams that may include diverse members.
• Outstanding verbal and written communication skills and experience presenting to senior level executives.
• Preferred Qualifications Relevant work experience in strategy consulting or business development is preferred.
• Ability to work well in groups and without routine direct supervision.
• Take initiative and challenge the status quo.
• Deliver more than the customer expects.
• Be dependable and reliable - follow-up quickly and consistently.
• Demonstrate a positive and approachable demeanors.
• Enthusiasm, personal drive and creative.
• Submit Resume

ทักษะ:

Compliance, Assembly, Web Services

ประเภทงาน:

งานประจำ

• Collaborates with stakeholders to understand business requirements and translate them into scalable, secure, and cost-effective cloud solutions.
• Viewed as a trusted technical advisor to the client and ensure technical solutions will accomplish the client's objectives.
• Designs and architects less complex cloud-based systems, ensuring high availability, scalability, performance, and reliability.
• Provides pre-sales technical support and know-how in analyzing client requirements, in conjunction with the client s current collaboration capabilities.
• Assesses existing systems and develop migration strategies to transition on-premises applications and infrastructure to the cloud.
• Designs integration solutions to enable seamless data flow between cloud and on-premises environments.
• Defines and implements security best practices and compliance standards for cloud-based systems.
• Supports the development and maintain cloud governance frameworks, policies, and procedures.
• Provides support to development teams to ensure adherence to cloud architecture standards and best practices.
• Develops or produces the technical design document to match the solution design specifications.
• Working with the relevant internal stakeholders, participate in scope of work determination, product pricing and RFP/RFI responses.
• Assists with the determination of outsourcing, product pricing and collaborates with others to develop an implementation solution.
• Influences and guides members of the Sales team and to ensure that they are equipped to close deals and maintain visibility of forecasting and sales pipeline in order to influence potential deals.
• Manages client proof of concept (POC) initiatives, which will require the involvement of the appropriate resources, and setup and delivery of the POC.
• On all assigned engagements, owns the proposed solution and transitions the build / implementation to the delivery team.
• Serve as a subject matter expert on cloud technologies and architectures.
• Collaborate with cross-functional teams, including developers, operations, and project managers, to ensure alignment of technical solutions with business objectives.
• Specifically relating to opportunity pursuit this role will evaluate each opportunity for alignment with organizational capabilities and business policy, prepare the executive summary that outlines all of the information gathered from the client in regards to their needs, as understood, document the proposed technology solution, document the statement of work along with all labor requirements, work with the relevant internal stakeholders to prepare the pricing format that will be supplied to the customer, perform the actual solution design and prepare a parts list outlining equipment to be provided, develop and manage a proof-of-concept as such may be required, engage all technical resources required for an accurate solution design, prepare a network diagram outlining the proposed solution, document all deliverables and what constitutes a successful completion, review the final parts list as supplied and submit all information to the applicable bid team for final assembly, verify the proposal s accuracy and sign off on the final documents to be presented to the client, assist during the final presentation to the client as appropriate.
• Demonstrates good client engagement skills coupled with technical consulting aptitude.
• Understanding of the vendor s products business and technology positioning.
• Ability to collaborate and communicate effectively with team members, contributing to their success.
• Broad product knowledge integrated with technology understanding.
• Good knowledge of cloud architecture patterns, including microservices, serverless computing, containers, and hybrid cloud deployments.
• Proficiency in cloud infrastructure technologies, such as virtual machines, storage solutions, networking, and load balancing.
• In-depth understanding of cloud security principles, including identity and access management, encryption, and compliance frameworks.
• Familiarity with IaC tools and frameworks such as Terraform, AWS CloudFormation, Azure Resource Manager, or Google Cloud Deployment Manager.
• Understanding cloud design patterns, microservices, serverless computing, containers, and hybrid cloud deployments.
• Multi-faceted knowledge such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), or other providers, understanding the specific services offered by each platform, including compute, storage, databases, networking, and security.
• Understanding of cloud networking concepts, including virtual networks, subnets, routing, load balancing, and firewall configurations.
• Knowledge of VPNs, VPC peering, and hybrid connectivity options between on-premises and cloud environments.
• Knowledge of identity and access management (IAM), encryption, data protection, secure network configurations, and compliance frameworks such as GDPR, HIPAA, or PCI-DSS.
• Proficiency in cloud storage solutions such as Amazon S3, Azure Blob Storage, or Google Cloud Storage.
• Understanding of different database options including relational databases (e.g., Amazon RDS, Azure SQL Database) and NoSQL databases for example, Amazon DynamoDB, Azure Cosmos DB).
• Knowledge of cloud monitoring and management tools such as AWS CloudWatch, Azure Monitor, or Google Cloud Monitoring.
• Familiarity with DevOps principles and practices, including continuous integration and continuous deployment (CI/CD).
• Knowledge of integration technologies such as API gateways, messaging queues, and ETL (Extract, Transform, Load) processes Basic understanding of key vendor subscription models such as Cisco EA 3.0.
• Bachelor's degree in information technology, computer science or information systems or related field.
• Vendor product, sales and technology certifications.
• Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect or Google Cloud Certified - Professional Cloud Architect.
• Moderate level technical experience within a large scale (preferably multi-national) technology services environment.
• Moderate level experience as a Cloud Technical Architect or a similar role, designing and implementing cloud architectures for complex systems and applications.
• Moderate level experience in designing, implementing, and managing cloud-based solutions, preferably using leading cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).
• Moderate level experience in project management methodologies.
• Moderate level experience with major cloud platforms.
• Moderate level experience with serverless computing platforms like AWS Lambda, Azure Functions, or Google Cloud Functions.
• Moderate level experience with automation and orchestration tools like Ansible, Chef, or Puppet to streamline the provisioning, configuration, and management of cloud resources.
• On-site Working About NTT DATA
• NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
• Equal Opportunity Employer
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.
• Ability to communicate in English and Thai fluently to support client relationship management in this region.
• Experience in migrating applications and services to cloud platforms.
• Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing.
• Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.
• Experience prospecting, and building and maintaining customer relationships from scratch.
• Passion for building Greenfield territories.
• When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
• In this role, you will collaborate with technical Sales teams to highlight the benefits of Google Cloud for customers. You will understand client needs, design innovative cloud solutions, lead proof-of-concept and address technical issues. With your communication skills, you will present tailored solutions that align with business goals.
• Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
• Identify and qualify business opportunities in collaboration with the team, analyze key customer technical objections and develop strategies to overcome technical blockers.
• Leverage enterprise infrastructure modernization expertise to support technical relationships with customers through technology advocacy, bid support, product briefings, proof-of-concept work, and collaboration with product management to prioritize impactful solutions.
• Implement Google Cloud products to demonstrate and prototype integrations with customer and partner environments.
• Lead customers through assessments of legacy application environments and recommend prioritization roadmaps for infrastructure and application modernization.
• Develop integration strategies, enterprise architectures, platforms, and application infrastructure to successfully implement complete solutions on Google Cloud.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ทักษะ:

Legal, Risk Management, SAP, English

ประเภทงาน:

งานประจำ

• Provide leadership in business review, pipeline and Forecast meetings.
• Provide proactive financial advice and oversight in contract negotiations and deal structuring for strategic opportunities to increase profitability and revenue.
• Ensure effective and efficient deal support, based on relevant deal segmentation with the respective interaction to the Sales and Services organizations (strategic deal management and deal desk).
• Orchestrate business support teams (Legal and Contracting, Revenue Recognition, Pricing, Financing, Collections, Credit Management and Risk Management) to ensure effective and efficient deal support.
• Contribute to the achievement of cash collection targets internally and externally.
• Align and share best practices with Operations Teams and the SAP CFO community.
• Design, implement and maintain business and payment models in partnership with third party financing companies across the region, to support direct and indirect business.
• Ensure quality of business, aligning with customer success and SAP strategies.
• Be a change agent and voice of reason to weed out ineffective partners, advise the business on problem customers, etc.
• Ensure all deals in the country are completed at the highest of ethical and professional standards. Adhering to all SAP policies and programs.
• Direct Engagement with Key Customers & Partners.
• Represent SAP as the executive sponsorship for certain customer accounts.
• Build strategic networks to sell/demonstrate the advantages of the SAP portfolio to the CFOs in the market, including public speaking.
• Showcase SAP runs SAP , Innovative Solutions as well as Shared Services Model and SAP Finance Transformation story in general.
• Build and maintain a relationship with select peers across the customer and partner landscape to help influence situations to SAP interest.
• Accountability for the Financial Planning & Analysis.
• Provide strong analytical and management input (based on macro-economic, industry and internal data for the country/ market unit).
• Provide proactive financial advice and solutions for strategic direction and insight on opportunities/process improvements to increase profitability and revenue and to identify efficiency and growth opportunities.
• Be actively involved in the development and implementation of the go-to-market processes and structures.
• Being a delegate to the Market Unit CFO, have a dedicated focus on expense items&rdquo.
• Ensure Market Unit stakeholders have a realistic view of the forecast and potential landing zone on top-line and effectively provide a perspective on upsides and risks within and outside the forecast to follow a no surprises approach&rdquo.
• Drive cost optimization and management of expenses approach in line with the company guidance and policies.
• Act as the Representative for Governmental Bodies and Auditors.
• Abide by the rules of corporate governance as well as country specific regulatory tasks.
• Coordinate responses to matters raised by internal and external auditors to ensure timely resolution.
• Ensure Compliance and Governance within the Organization.
• Act as a voice of conscience of the company.
• Ensure compliance and safeguards the Company s trust and reputation.
• Be the local counterpart and orchestrator for GFA organizations (for example for Global Facility Management, Global Shared Services organization, etc.) and local affairs, - be responsible for any local adaptations of global policies and the delegate Delegation of authority (DOA) to the Market Unit CFO.
• Provide strong oversight around business quality from a compliance/governance standpoint and be willing to challenge positions, models and specific transactions, if warranted. Call out practices and business that seems to be a concern and ideally prevent these from occurring.
• Guide/coach the country MD on overall governance as well as act as a sounding board on downstream issues that could emanate, to provide a realistic view on implications of decisions.
• Leadership for all F&A Employees in the Respective Entity.
• Inspire team members and create a winning team.
• Provide inputs on GFA Strategy and drive execution at country level.
• Provide local functional leadership to local teams of global internal organizations.
• Act as the main interface for all parts of the LoB GFA (Shared Service Center, especially for the Chief Accounting Organization and the COEs).
• Develop existing talents and prepare for tomorrow through training and upskilling talents within extended finance team.
• EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES.
• Highly developed Leadership skills.
• A relevant professional qualification i.e. CPA or equivalent or a master s or similar degree in accounting, business administration or economics related studies or an MBA.
• Develop great teams.
• Drive innovation.
• Simplify.
• Strategic thinking.
• Ability to drive transformation.
• Highly developed influencing ability.
• Customer Centricity.
• Highly developed coaching skills.
• Act as a trusted advisor to leaders and employees.
• Excel in a very fast-paced environment.
• Knowledge of SAP financial processes & systems.
• Knowledge of corporate financial governance, policies and guidelines.
• Knowledge of local GAAP and local legal F&A requirements is a plus.
• Fluency in Business English.
• WORK EXPERIENCE.
• A minimum of 10 years of Finance experience in FP&A, controlling, accounting audit or related function.
• Certified Public Accountant (CPA).
• Relevant work experience in Thailand is a strong plus.
• Fluency in English, both spoken and written, is an absolute must as well as Thai language.
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Problem Solving, Market Research, Research, English

ประเภทงาน:

งานประจำ

• Strong sales leadership including prospecting, building a pipeline, moving opportunities through the sales cycle; proposing, presenting and discussing solutions with C-level and other decision-makers.
• Ability to build enduring relationships with C-level executives - truly passionate relationship developer.
• Strong affiliation to Sales Personas & develops sales strategies to suit.
• Excellent problem solving skills, solution oriented and good analytical skill.
• Very good client-facing and communication/presentation skills.
• Good knowledge on market research.
• Financial understanding (eg. P&L, EBITDA) and how this relates to business success.
• Excellent at consultative selling.
• Ability to speak at external forums.
• Strong Collaboration and Networking skills.
• Earning Client Trust/Building Relationships.
• Build and maintain strong networking and C-suite engagement with key players & Sales personas across broad base of client targets.
• Confidence & credibility to talk to a wide range of decision influencers.
• Demonstrate the highest commitment to sales force penetration and retention.
• Demonstrable knowledge of the T&D industry, understanding how business needs are changing and how NIQ solutions can help solve client business issues.
• Responsible for developing case studies & client testimonials. Present at client/ Retailer events, external industry events.
• Full understanding of NIQ portfolio and interconnectedness of different solutions.
• Understanding Client Needs.
• Has a deep understanding of customer business and can reframe and challenge the way customers view their businesses.
• Has a deep understanding in market research and how NIQ solutions support our clients business growth.
• Available during final presentation of results to ensure client satisfaction, actionable recommendations and additional opportunity detection.
• Planning and Forecasting.
• Owns the business plan: financial target/proposal submission/revenue on hand/pipeline for its group of clients/solutions.
• Takes overall accountability for business planning and implementation. Tracks the financial performance of clients.
• Sound understanding of profitability and EBITDA and how this relates to all proposals and sales. Knows how Nielsen s IQ and competitor offer.
• Comfortable negotiating with senior clients and knows what levers to use. Clearly links the value of NIQ products and solutions with the price to overcome objections. Pre-empts stakeholder objections and pushes the client to a favorable outcome.
• Team Management and Collaboration.
• Relentless curiosity to learn from & share with peers from APAC markets and beyond.
• Works continuously with CBPs, Commercial Leaders, PL, Delivery COE team & other APAC leaders to ensure that leads and opportunities are picked up, pertinent information about clients is shared and the relevant people are consulted and/or informed of key activity on an account.
• Qualifications 5+ years of experience in market research agency. Relevant experience in FMCG Industry and Consumer Behavior Insights.
• Bachelor's Degree.
• Good knowledge of NIQ products, services and data preferred.
• Digital knowledge, Salesforce.
• Excellent business English (+ local language), both verbal and written.
• Proven sales acumen.
• Excellent problem solving skills, solution oriented and good analytical skill.
• Very good client-facing and communication/presentation skills.
• Financial understanding (eg. P&L, EBITDA) and how this relates to business success.
• Strong Collaboration and Networking skills.
• Ability to communicate in local language is preferred.
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.