เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Negotiation, Assurance

ประเภทงาน:

งานประจำ

• Overseeing or reviewing, completing and processing various degrees of documents and database regarding quoting, tracking, tracing, delivery and billing of products and services to customers.
• Providing basic to more specialized analysis of customer service operations, such as success rates, problem resolution, resource requirements, billing and related areas.
• Establishing effective relations with internal and external customers to identify op ...
• Providing feedback and guidance, responding to customer inquiries regarding procedures, details/specifications in relation to shipments, invoices, ensuring the appropriate fees applies, payments and assisting in the resolution of problems; assists with receiving customer feedback and coordinating resources and responses as required.
• Analyzing and reviewing operations, results, feedback and related customer service information on an ongoing to as needed basis to determine trends, draw conclusions, interpret findings, and presents results, proposals and recommendations to management.
• Ensuring the accuracy of more standard to very complex customer service documentation through audits, queries, and KPIs/operational reviews; works with teams to resolve discrepancies.
• Assisting with developing customer service or cross-functional project or program objectives, which includes proposed budgets, timelines, materials, personnel, and other project requirements, receives direction and presents information to management; may develop and manage areas that are moderate in scope or impact.
• Interpreting and applying department policies and procedures and assists with applicable laws, rules, and regulations; ensures process and operations compliance and receives guidance within these areas as needed.
• WHAT ARE WE LOOKING FOR?.
• College, professional or university degree in supply chain, business administration or related functional area or equivalent education and experience is often accepted.
• At least five years of experience in air/ocean processes including experience with specialized or technical programs or operations.
• General to advanced professional knowledge of customer service in the industry.
• Understanding, interpreting and applying department policies and procedures and laws, rules, and regulations within customer service area.
• If applicable, supervising, evaluating and making recommendations regarding staff.
• Reviewing, completing, developing and analyzing information.
• Serving as a team member and the development and management of projects.
• Excellent relationship, consulting and negotiation skills.
• Close coordination with customers' management local and oversea team.
• Communicating with internal regional team.
• Operating in a both a team and individual contributor environment.
• Communicating with co-workers to provide and receive direction.
• WHAT DO WE HAVE TO OFFER?.
• With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There's no doubt that you will be compensated for your hard wok and commitment so if you'd like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
• ABOUT TOMORROW.
• We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
• CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

ทักษะ:

Customer Relationship Management (CRM)

ประเภทงาน:

งานประจำ

• บริหารทีมตรวจรับและส่งมอบให้เป็นไปตามมาตรฐานของบริษัท.
• กำกับดูแลกระบวนการนัดหมาย ตรวจรับบ้าน/ห้องชุดและส่งมอบ ให้เป็นไปตามแผนการโอน.
• กำหนดและควบคุม SLA ตั้งแต่การแจ้ง Defect จนถึงการแก้ไขแล้วเสร็จ.
• ติดตามและประสานงานการแก้ไข Defect ร่วมกับฝ่ายโครงการและฝ่ายก่อสร้าง.
• พัฒนากระบวนการ Customer Journey ตั้งแต่ก่อนตรวจรับ ระหว่างส่งมอบ และหลังการโอน.
• ให้คำปรึกษาและตัดสินใจ ให้กับทีมงานเรื่อง ด้านสินเชื่อ ด้านตรวจรับมอบ ด้านโอนกรรมสิทธิ์ ด้านงานซ่อมในระยะรับประกัน และด้านงานซ่อมหลังหมดประกัน.
• วางแผนพัฒนา และปรับปรุง การรับเรื่องดูแลลูกค้าในช่องทางต่างๆ Call Center, Line OA, Web Chat.
• ปริญญาตรีขึ้นไป สาขาบริหารธุรกิจ การตลาด อสังหาริมทรัพย์ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ 5-8 ปีขึ้นไป ในธุรกิจอสังหาริมทรัพย์ โดยเฉพาะด้าน After Sales / Customer Service / CRM.
• มีประสบการณ์บริหารทีมในระดับ Manager หรือ Department Manager อย่างน้อย 3-5 ปีขึ้นไป.
• มีความเข้าใจกระบวนการสินเชื่อบ้าน/คอนโด การโอนกรรมสิทธิ์ และการส่งมอบอสังหาริมทรัพย์.
• มีความเข้าใจกระบวนการ ตรวจรับบ้าน/ห้องชุด การส่งมอบ และการติดตามแก้ไข Defect.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Risk Management, Recruitment, Tableau, YouTube, SQL

ประเภทงาน:

งานประจำ

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• The Opportunity.
• This is a high-impact leadership opportunity, for a Regional Customer Service Manager to lead Agoda's Customer Experience Group (CEG) Incident Management (IM) & Dispute Resolution & Privacy Advisory (DRPA) teams.
• This role will lead a team of Team Managers (TMs) who handle complex technical/non-technical incidents and sophisticated legal, privacy, and regulatory disputes. This role will be responsible for creating a unified, world-class response framework that applies consistent principles of risk management, stakeholder communication, and operational excellence across both incident and dispute resolution.
• We are looking for a leader with exceptional judgment who can command a crisis when needed, navigate complex legal and privacy disputes, and provide clear-headed strategy in chaotic situations. You will be the key liaison to senior stakeholders, responsible for turning high-stakes challenges into well-managed outcomes.
• Mentor and manage specialized TMs for both IM and DRPA, holding them accountable for team performance, development, and the execution of their specific ownership pillars (e.g., court matters, incidents, legal escalations, workload management, high-risk cases).
• Serve as the senior leader for Agoda's response to complex incidents (natural disasters, system outages, political events, etc.), ensuring effective war room facilitation and decisive mitigation strategies.
• Oversee the handling of high-risk regulatory investigations to specific escalations, data privacy matters (e.g.: Data Subject Right Request), and multi-jurisdictional legal disputes to minimize financial and brand exposure.
• Serve as the primary point of contact and bridge between internal stakeholders (e.g.: Legal, PR, Finance, Product) and external authorities providing strategic updates to SLT during severe incidents and ensuring aligned, effective collaboration during high-risk escalations.
• Drive a culture of continuous improvement, moving the team from reactive problem-solving to proactive prevention. You will oversee root cause analysis on critical cases and champion initiatives to automate manual work and streamline complex workflows.
• Champion a high-performance, high-accountability culture within the team, using data from KPIs to identify and address gaps in team engagement and performance.
• Own and evolve team performance dashboards, leveraging data visualization tools to surface actionable insights for senior leadership.
• Prepare and present strategic performance reviews on the team's health, challenges, and improvement initiatives, using data to tell a compelling story to senior leadership.
• Be the point of escalation for operational challenges impacting the team's stability and/or operational effectiveness, making decisive calls to resolve bottlenecks, manage crises, and protect both the customer & partner experience and Agoda's brand.
• Embrace and drive Agoda's 'experiment and measure' culture by identifying opportunities for process innovation and rigorously testing their impact.
• Be unafraid to ask for help, be willing to fail-fast and willing to take a risk when the need arises.
• Significant experience in incident management, crisis response, legal operations, or privacy advisory within a fast-paced technology environment.
• Ability to remain calm and make rational, decisive judgments in ambiguous situations with limited information with a mindset that challenges conventional approaches and identifies deep-seated systemic issues before they escalate.
• Exceptional leadership and people development skills; you know how to coach, motivate, and hold other managers accountable for their teams' performance and development.
• Advanced analytical and investigative mindset as you are expected to use data to identify the root cause of complex problems and are comfortable navigating ambiguity where no clear process exists.
• Confidence and communication skills to interact with directors and VPs, manage their expectations, and drive alignment on critical issues. You can articulate complex situations clearly and concisely to a variety of audiences, from individual contributors to executives.
• Experience with data visualization tools (e.g. Tableau, Metabase) and a working knowledge of SQL.
• Fosters a culture grounded in Agoda values and purpose, role-modelling direct, respectful difficult conversations that set clear expectations, uphold integrity, and support continuous growth for individuals and teams.
• A background in managing specialized or L2/3 support teams.
• Formal training or certification in process improvement methodologies (e.g., Six Sigma, Lean).
• Leadership experience in a Crisis, Incident, Risk, Compliance, Trust & Safety Response Teams or Legal Operations role.
• We welcome applications from.
• Kuala Lumpur & Bangkok locations only.
• Regular Shift and available for on-call escalation outside business hours during active incidents or crises.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ทักษะ:

Management

ประเภทงาน:

งานประจำ

Virgin Active Thailand career opportunities: Personal Trainers, Consultants, Instructors, Sales, Reception staff - find your perfect job at Virgin Active.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Analytical Thinking, Project Management, Negotiation, English

ประเภทงาน:

งานประจำ

• Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
• Lead and train a team of customer service representatives and support specialists.
• Identify common customer pain points and collaborate with the development team for application enhancements.
• Develop and implement customer service policies to improve user experience.
• Ensure timely and effective resolution of customer concerns.
• Monitor team performance and provide feedback for improvement.
• Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
• Handle escalated issues and complex customer concerns efficiently.
• Bachelors degree or Masters degree in S/E commerce, Business management, International Business, Marketing and Project Management.
• Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
• Minimum 3 years in e-commerce platform is a plus.
• Strong background or experiences in business planning, managing the business commercial deals.
• Strong entrepreneurial mindset.
• Proven critical and analytical thinking skill.
• Communication skill with excellent English proficiency.
• Negotiation and persuasion skill.
• Excellent organization skill.
• Impeccable presentation and interpersonal skill.

ประสบการณ์:

15 ปีขึ้นไป

ทักษะ:

Electrical Engineering, Business Development

ประเภทงาน:

งานประจำ

• Develop and implement effective service strategies and profitable service business models aligned with evolving market needs.
• Generate profitable service revenue through annual maintenance contracts, spare parts sales, labour services, and warranty management.
• Identify and develop new markets for after-sales and service business.
• Support Marketing in launching new equipment by ensuring technical readiness and service capability.
• Customer Support & Operational Excellence.
• Ensure customer calls are responded to and resolved within agreed SLAs.
• Deliver high-quality, prompt service through internal teams, service franchisees, or distributors, ensuring customer satisfaction.
• Ensure proper warranty administration and claims management while keeping warranty costs under control.
• Team & Vendor Management.
• Lead, coach, and develop the TCS team and third-party service providers to ensure high performance.
• Maintain strong relationships with service providers and ensure decent ROI to support retention.
• Regularly review TCS and Sales team performance to resolve operational issues.
• Process & Performance Management.
• Develop and implement effective systems for field service, service support, warranty management, claims management, TCS administration, spare parts management, spare parts pricing, and service reporting.
• Coordinate with Supply Chain to maintain optimal spare parts inventory for service providers and technicians.
• Maintain operational costs within agreed budgets.
• Ensure the team follows all safety processes, SOPs, and PPE requirements, with the objective of achieving zero accidents.
• Bachelor's degree in mechanical or electrical engineering (B.E.). A postgraduate qualification in Management is an advantage.
• 12 to 15 years of progressive experience in technical service or after-sales support, ideally in capital equipment, automotive, engineering equipment, air conditioning/refrigeration, electro-mechanical equipment, hygiene solutions, or industrial/cleaning systems.
• Experience in managing after-sales service, service business development, field call management, third-party management, team management, service selling, and customer-focused operations.
• Proven experience in service business development, team management, and third-party/vendor management.
• Strong customer orientation, problem-solving, and interpersonal skills.
• Experience in service selling and revenue generation is an advantage.
• Team player with strong leadership ability, patience, and a focus on operational excellence.
• Competitive salary and bonuses.
• Competitive health + wellness benefit plan.
• Continuous professional development with many opportunities for growth.
• Provident fund.
• Hybrid work arrangement.
• We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.
• This is a fantastic opportunity to build your career with a company who are experiencing rapid growth.
• At Diversey - a Solenis Company, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Bachelor's degree holder.
• 4-8 year experience in service/maintenance operation and customer service.
• At least 2 years in supervisory role.
• Commercial awareness.
• Thai and English.
• Safety knowledge.
• Coaching skills.
• Service Mindset skills.
• Management skills (basic understanding of P&L / basic of quality management, etc.).
• IT skills (MS.Office).
• At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.*.
• Read more on https://careers.kone.com/en/.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, or a related field.
• Minimum 2 years of experience in Front Office, Guest Services, or a similar role within the hospitality industry.
• Previous supervisory experience is preferred.
• Strong communication and interpersonal skills.
• Good problem-solving and guest complaint handling abilities.
• Experience with Front Office systems and hotel management software.
• Good command of English, both written and spoken.
• Ability to lead, coach, and motivate team members.
• Service-oriented with a positive attitude and professional appearance.
• Not the right fit? Set up email alerts as new job postings become available that meet your interest!.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Electrical Engineering, Mechanical Engineering, English, Thai

ประเภทงาน:

งานประจำ

• ควบคุมดูแลการปฏิบัติงานภาคสนามประจำวัน รวมถึงการให้บริการแก้ไขเหตุขัดข้องฉุกเฉินตลอด 24 ชั่วโมง ตามแผนการบำรุงรักษา.
• ดูแลให้มีการปฏิบัติตามมาตรฐานด้านความปลอดภัย FPA, EH&S และ WWJSSS อย่างเคร่งครัด รวมถึงการตรวจสอบ (Audit) และการดำเนินการแก้ไข.
• เป็นผู้นำและโค้ชทีมช่างบริการ ให้ทำงานได้อย่างมีประสิทธิภาพ มีคุณภาพ และปลอดภัย.
• ดำเนินการตรวจสอบหน้างานอย่างสม่ำเสมอ จัดประชุมประจำวัน และประชุมทบทวนงานรายสัปดาห์ เพื่อพัฒนาการแก้ไขปัญหาและลดการขัดข้อง.
• เข้าพบลูกค้าและจัดทำรายงานบริการรายเดือน เพื่อเสริมสร้างความพึงพอใจของลูกค้า.
• ประสานงานกับทีม Service Sales ในงานซ่อมและการเรียกเก็บเงิน เพื่อสนับสนุนยอดขายและเป้าหมายกำไร.
• ปฏิบัติหน้าที่อื่น ๆ ตามที่ได้รับมอบหมายจากผู้บริหาร.
• ปริญญาตรี สาขาวิศวกรรมไฟฟ้า หรือวิศวกรรมเครื่องกล.
• มีประสบการณ์ด้านงานบริการภาคสนาม (Field Service) โดยเฉพาะในธุรกิจลิฟต์ บันไดเลื่อน หรืออุตสาหกรรมที่เกี่ยวข้อง จะพิจารณาเป็นพิเศษ.
• มีทักษะด้านภาวะผู้นำ การประสานงาน และการแก้ไขปัญหา.
• มีทัศนคติที่มุ่งเน้นลูกค้า และมีทักษะการสื่อสารที่ดี.
• สามารถใช้คอมพิวเตอร์และเครื่องมือดิจิทัลในการทำงานบริการได้เป็นอย่างดี.
• สามารถสื่อสารภาษาอังกฤษ (เขียน) ได้ดี และหากสื่อสารได้ทั้งพูดจะได้รับการพิจารณาเป็นพิเศษ.
• ต้องสามารถใช้ภาษาไทยได้เป็นอย่างดี.
• เหตุผลที่ควรร่วมงานกับเรา (Why Join Us).
• ทำงานกับผู้นำระดับโลกในอุตสาหกรรม.
• เน้นย้ำด้านความปลอดภัย จริยธรรม และการพัฒนาบุคลากร.
• โอกาสเติบโตในสายอาชีพ ทั้งในประเทศไทยและต่างประเทศ.
• Otis & Sigma เป็นนายจ้างที่ให้โอกาสอย่างเท่าเทียม.
• เราพร้อมสนับสนุนและจัดสิ่งอำนวยความสะดวกที่เหมาะสมให้กับผู้สมัครที่มีความพิการตามความเหมาะสม.
• _สมัครเลยวันนี้ เพื่อเป็นส่วนหนึ่งของทีมที่ขับเคลื่อนอนาคตของการเคลื่อนย้ายผู้คน!_.
• Role Overview.
• Would you like to join a truly international, talent-driven company that values Safety, Ethics, Quality, Innovation, and Employee Opportunity?.
• Otis & Sigma is expanding its service operations in Thailand and is seeking Senior Associate, Field Services to lead field service teams and deliver safe, reliable, and high quality maintenance services. This role is ideal for experienced service professionals who enjoy team leadership, customer interaction, and operational excellence.
• Supervise daily field service operations, including 24 hour emergency breakdown support, in line with maintenance schedules.
• Ensure strict compliance with safety, FPA, EH&S, and WWJSSS requirements, including audits and corrective action implementation.
• Lead and coach service technicians to achieve high efficiency, quality, and safety standards.
• Conduct regular site inspections, daily briefings, and weekly service review meetings to improve troubleshooting and reduce breakdowns.
• Perform customer visits and prepare monthly service reports to support customer satisfaction.
• Coordinate with the Service Sales team on repair works and billing to support service sales and margin targets.
• Carry out other duties as assigned by management.
• Bachelor's degree in Electrical Engineering or Mechanical Engineering.
• Experience in field service operations, preferably in elevators, escalators, or related industries.
• Strong leadership, coordination, and problem solving skills.
• Customer focused mindset with good communication skills.
• Proficient in computer and digital tools for service operations.
• Ability to communicate clearly in English (written); spoken English is an advantage.
• Thai language proficiency is required.
• Why Join Us.
• Work with a global industry leader.
• Strong focus on safety, ethics, and people development.
• Career growth opportunities within Thailand and internationally.
• _Otis & Sigma is an equal opportunity employer. Reasonable accommodations may be provided to qualified individuals with disabilities._.
• If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
• Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
• You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
• When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
• We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
• Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
• Become a part of the Otis team and help us.
• _Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected]._.
• Click on this link to read the Policy and Terms.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Automation, Chemical Engineering, English

ประเภทงาน:

งานประจำ

• ตำแหน่ง: Foreman (Site Service Supervisor) ชลบุรี ระยอง.
• วัตถุประสงค์ของตำแหน่ง.
• ควบคุมและบริหารงานบริการหน้างานให้เป็นไปตามแผนงาน มาตรฐานคุณภาพ และข้อกำหนดด้านความปลอดภัย พร้อมประสานงานระหว่างลูกค้า ผู้รับเหมา และหน่วยงานภายใน เพื่อให้งานแล้วเสร็จตามเป้าหมายและสร้างความพึงพอใจสูงสุดให้กับลูกค้า.
• ควบคุม ดูแล และติดตามการปฏิบัติงานของผู้รับเหมาให้เป็นไปตามขอบเขตงาน (Scope of Work) ที่ได้รับมอบหมาย.
• วางแผนและจัดตารางการเข้าปฏิบัติงานของทีมงานและผู้รับเหมาให้สอดคล้องกับแผนงานและความต้องการของลูกค้า.
• ประสานงานกับลูกค้าเพื่อรับทราบรายละเอียดงาน นัดหมายวันเข้าปฏิบัติงาน และติดตามความคืบหน้าของโครงการ.
• พาผู้รับเหมาเข้าตรวจสอบหน้างาน (Site Survey) เพื่อรวบรวมข้อมูลสำหรับการประเมินราคาและวางแผนการดำเนินงาน.
• ตรวจสอบความพร้อมของวัสดุ อุปกรณ์ เครื่องมือ และกำลังคนก่อนเข้าปฏิบัติงาน.
• ควบคุมคุณภาพงานให้เป็นไปตามมาตรฐานบริษัทและข้อกำหนดของลูกค้า.
• แก้ไขปัญหาเฉพาะหน้าที่เกิดขึ้นระหว่างการดำเนินงาน พร้อมหาแนวทางป้องกันไม่ให้เกิดซ้ำ.
• ควบคุมดูแลให้ผู้รับเหมาและทีมงานปฏิบัติตามกฎระเบียบด้านความปลอดภัย (Safety) และข้อกำหนดของสถานที่ปฏิบัติงาน.
• ตรวจรับงานและสรุปผลการดำเนินงาน พร้อมจัดทำรายงานความคืบหน้าและรายงานปัญหาที่เกิดขึ้น.
• ประสานงานกับฝ่ายจัดซื้อ ฝ่ายวิศวกรรม ฝ่ายขาย หรือหน่วยงานที่เกี่ยวข้อง เพื่อสนับสนุนการดำเนินงานให้เป็นไปอย่างราบรื่น.
• ติดตามและประเมินผลการทำงานของผู้รับเหมา รวมถึงให้คำแนะนำเพื่อพัฒนาคุณภาพงาน.
• ดูแลเอกสารที่เกี่ยวข้องกับงาน เช่น ใบอนุญาตเข้าทำงาน (Work Permit), รายงานหน้างาน, เอกสารส่งมอบงาน และเอกสารความปลอดภัย.
• วุฒิการศึกษาระดับ ปวส. ขึ้นไป สาขาช่างไฟฟ้า ช่างกล โยธา อุตสาหการ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ควบคุมงานหน้างาน งานบริการ หรือบริหารผู้รับเหมาอย่างน้อย 2-5 ปี.
• สามารถอ่านแบบและเข้าใจรายละเอียดงานทางเทคนิคได้.
• มีทักษะการวางแผนงานและบริหารจัดการหน้างาน.
• มีทักษะการสื่อสารและการประสานงานที่ดี.
• สามารถแก้ไขปัญหาเฉพาะหน้าและตัดสินใจได้อย่างเหมาะสม.
• สามารถเดินทางไปปฏิบัติงานต่างจังหวัดหรือทำงานนอกเวลางานได้ (หากจำเป็น).
• มีใบขับขี่รถยนต์และสามารถขับรถได้.
• หากสนใจสามารถส่งประวัติเข้ามาได้ที่.
• Plusmax Engineering Co.,ltd.
• Email: [email protected] / [email protected].
• Line: 0824594565 (เบอร์แอดไลน์ได้) Tel.0824594565.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Microsoft Office, Power point, Data Entry, Salesforce

ประเภทงาน:

งานประจำ

• At Sensient Technologies, we are experts in the science, art and innovation of color and flavor. We are market savvy and visionary. We are problem solvers. And we will be better with you.
• Sensient Technologies (Thailand) Ltd. is located in downtown Bangkok. We offer you a pleasant office environment, a friendly working atmosphere and a bright career opportunity. In this role, you will work cooperatively with the commercial team to grow existing customers by managing order administration, contract review, problem resolu ...
• End-to-end order management - handle order entry, processing, follow-up, and contract review across multiple business units, ensuring accuracy in customer pricing, order flow, and product/shipping details.
• Cross-functional coordination - partner with account managers, sales admin, production, shipping, and lab teams to identify and resolve discrepancies or missing information.
• Customer relationship management - engage directly with buyers to build strong, trust-based relationships; follow up with both customers and internal teams on future order trends and PO confirmations through the demand forecast analysis process.
• Shipment & delivery monitoring - run and review the daily open order report, coordinate with planners and shipping personnel, track shipments with carriers, and expedite as needed to ensure on-time delivery.
• Phone service standards - promptly answer incoming calls in line with supervisor expectations, maintaining a 95% service level with zero abandoned calls.
• Data & documentation management - set up and maintain customer files, verify contract details against orders, and support the pricing coordinator/customer service manager with data entry as needed.
• Complaint resolution - investigate customer complaints, gather relevant information, log into Salesforce within 24 hours, determine root cause and corrective actions, and follow up with customers and account managers.
• Bachelor's degree in related scientific fields. Science degree would be advantage.
• At least 3 years of customer service experience.
• International experience preferred in customer service.
• Strong communication skills, including ability to capture the detail of a situation and communicate accurately, professionally and completely, verbally and in writing.
• Intermediate proficiency in JDE and working in a Microsoft Office environment (Word, Excel, Power Point). Knowledge of Access database.
• The opportunity to collaborate with your colleagues, building relationships and develop your professional experience with both Thailand and Regional teams.
• A thorough and effective training experience during onboarding and beyond.
• Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and other specialty ingredients. Sensient uses advanced technologies and robust global supply chain capabilities to develop specialized solutions for food and beverages, as well as products that serve the pharmaceutical, nutraceutical, cosmetic, and personal care industries.
• As a dynamic and diversified global leader, we offer an excellent salary and comprehensive benefits package. For more information, visit our website at http://www.sensient.com.
• Sensient is an Equal Opportunity Employer, headquartered in Milwaukee, Wisconsin, USA.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Accident notifying and dispatching surveyor.
• Customer verification.
• Providing coverage details and recommending solution.
• Guiding to use the company website and mobile application usage.
• Escalating to concerned parties as the 2nd tier.
• Entry data on the company database accurately.
• Meet the QC criteria standard.
• Age not over 30 years old.
• Bachelor degree in any field.
• Healthy.
• High discipline.
• Able to work on night shift (rotation).
• Preferable excellent English skills (TOEIC 600+ preferable).

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Implement plans and directions to manage operations of customer service to ensure accuracy and effectiveness aligning with standards and procedures.
• Communicate plans, activities, and sales promotion to subordinates to provide information and problem-solving to customers effectively.
• Participate in planning for development and training to coach and improve performance of subordinates.
• Monitor and examine facilitators, including elevators, escalators, restrooms, and car parking to prepare for use effectively.
• Coordinate with relevant functions and branches to solve problems and set up plans to improve service and satisfy customers.
• Monitor and examine operations of functions related to service operations to provide service to customers fast and accurately.
• Bachelor's degree in related field.
• Minimum of 3-5 years of responsible experience in related field and 1-3 years of team management.
• Have good personality and human relations.
• Have strong communication skills, especially English skills.
• Skills.
• Additional Information.

ทักษะ:

Problem Solving, English

ประเภทงาน:

งานประจำ

• Play a key role in order delivery core process to ensure the order delivery meet customer requirement and the delivery performance meet target set.
• Daily order processing with transactions accurately and making changes where necessary, in a timely manner from order entry to delivery commitment to customers.
• Coordinate shipping arrangements and ensure shipment is according to the schedule.
• Investigate and respond to every inquiry and complaints from customer regarding company's product and possibly its shipment with a thorough and speedy coordinate & resolve.
• Provide efficient analyses to help identify and communicate trends and drivers to the business to management.
• Ensure that the company's customer master data is properly entered and kept in a way that whenever any information is needed in the future, it can be easily accessed.
• Enhance customer satisfaction, gain customer trust as reliable supplier and establish long-term business relationship.
• Support assistant manager-customer service and supervise team members as a senior level.
• Coordinate and follow ISO, BRC and internal control, support audit surveillance on quality process flow.
• Keep on developments in customer service by attending to meetings and training courses.
• Bachelor's degree Business administration, business or related fields with 5-7 experienced in customer focus, support, services, Sales.
• Able to multitask, excellent time management and prioritization skills.
• Able to analyze sales data and related statistics and translate results into positive customer experience and resolution.
• Knowledge of quality system, excellence level of English and self-motivated and self-directed.
• Good problem solving, people skills and high level of creativity.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

• To take orders and make freight and document pick-up arrangements.
• To distribute relevant pick up and document instructions to Trucking, Custom Brokerage and Messenger team.
• To review, check and verify air export documents as provided by shippers.
• To strictly follow export-handling procedures as established by the management.
• To do daily operations of customer services, including order receiving, order follow-ups, report preparation and customer retention activities.
• To do shipment tracking and advise local or oversea customers and offices on any discrepancies.
• To communicate with overseas offices, local vendors and customers on shipment inquires and to handle customers' complaints.
• To handle & achieve company's quality system such as IO, OPS, Training hours, EXCEL.
• To take up additional assignments as required to meet with the Company needs.
• University graduate, preferably with minimum 1 year's relevant experience.
• Be able to work under pressure and in time frame.
• Good communication in English.
• Chinese speaking is preferrable.
• Well-versed in MS Office.
• Additional Information.
• Expeditors offers excellent benefits.
• Paid Vacation, Holiday.
• Group Medical & Life & Accident Insurance.
• Employee Stock Purchase Plan.
• Training and Personnel Development Program.
• Work Location: Head Office, Empire Tower, 44th Floor, South Sathorn Road, Yannawa, Bangkok, Thailand.
• All your information will be kept confidential according to EEO guidelines.

ทักษะ:

Procurement

ประเภทงาน:

งานประจำ

• one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development.
• a multi-cultural environment that values diversity and international collaboration.
• more than 100,000 colleagues in 31 countries. which make a lot of opportunity for career growth.
• a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development.
• https://www.valeo.com.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Import / Export, English

ประเภทงาน:

งานประจำ

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Position Purpose: Provide support to the Maritime Logistics Manager to drive business growth, efficiency, and overall profitability. Deliver exceptional service standards to customers to maximize client satisfaction and retention. Proactively identify and capitalize on sales opportunities to increase top-line revenue for the ML division. Maintain high accuracy and timeliness in handling all import/export shipping documentation and operational p ...

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

About Us Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide. For the better. Together. The Operations Ass ...

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Control and examine service and standards of customer service staffs, including dressing and working processes, to ensure effective operations.
• Schedule shifts for customer service staffs to ensure appropriate worktime.
• Control overall operations and make statistic report of service use to submit to relevant functions.
• Coordinate with customers and relevant functions internal and external branch to improve standards of service and satisfy customers.
• Control and manage problems and comments to submit to relevant parties to solve, improve, respond to customer queries.
• Control preparation and maintenance of equipment and facilitators in customer service areas to ensure effective use.
• Keep up to date with lists of sales promotion activities in branch to provide accurate information to customers.
• Bachelor's degree in related field.
• Minimum of 1-3 years of responsible experience in related field and 0-3 years of team management.
• Have communication skills, including English skills.
• Have good and tidy personality.
• Be responsible and patient.
• Have problem-solving skill.
• Have service mind and good human relations.
• Skills.
• Additional Information.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Service-Minded, English

ประเภทงาน:

งานประจำ

• Bachelor's degree in Logistics or a related field.
• 1-2 years of experience in Customer Service (CS) in a logistics or freight forwarding company.
• Good knowledge of Incoterms.
• Good English speaking and listening skills.
• Good customer service skills and a service-minded attitude.
• Able to work well as part of a team.