เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Implement plans and directions to manage operations of customer service to ensure accuracy and effectiveness aligning with standards and procedures.
• Communicate plans, activities, and sales promotion to subordinates to provide information and problem-solving to customers effectively.
• Participate in planning for development and training to coach and improve performance of subordinates.
• Monitor and examine facilitators, including elevators, escalators, restrooms, and car parking to prepare for use effectively.
• Coordinate with relevant functions and branches to solve problems and set up plans to improve service and satisfy customers.
• Monitor and examine operations of functions related to service operations to provide service to customers fast and accurately.
• Bachelor's degree in related field.
• Minimum of 3-5 years of responsible experience in related field and 1-3 years of team management.
• Have good personality and human relations.
• Have strong communication skills, especially English skills.
• Skills.
• Additional Information.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

SUN, Mandarin, English

ประเภทงาน:

งานประจำ

• Drive enrollment growth by understanding families' needs and providing personalized, consultative recommendations on suitable Mandarin courses.
• Build strong, long-term relationships with families to support student retention and re-enrollment.
• Work closely with the branch team to deliver a high-quality customer experience and contribute to the branch's continued growth.
• Support daily branch operations and maintain a warm, professional, and welcoming environment for students and families.
• Minimum 2 years of working experience. Experience in hospitality, hotels, airlines, premium retail, customer service, or sales is a strong advantage.
• Enjoy working with children and families, with a strong customer service mindset.
• Confident, proactive, and comfortable working toward enrollment and performance targets.
• Fluent in English (TOEIC 600+ required) for communicating with international school families and our international team.
• Bachelor's Degree and full working rights in Thailand.
• Stable Daytime Schedule | No Rotating or Overnight Shifts.
• Songkran Holiday 7 days.
• August Break 5 days.
• Christmas Holiday 10 days.
• Attractive Monthly Performance Bonus.
• THB 40,000 Long-Term Commitment Reward upon successful completion of a 2-year commitment.
• Additional Annual Leave: 6 days after completing 1 year.
• 5-Day Work Week (Tue-Sun): Tuesday half-day, Wednesday-Sunday full-day, with every Monday off.
• Company outings, team dinners, and team activities.
• Free Mandarin Training: Opportunity to learn Mandarin while working with us.
• Hiring | Bangna Branch: 2nd FL, Lasalle's Avenue | https://goo.gl/maps/CWJU2pXLKBZVyzUz7.
• Thonglor Branch: 7th FL, Major Tower | https://goo.gl/maps/AWgqFcBaTKwvkobZ6.
• Sathorn Branch: 2nd FL, MarketPlace Nanlingchee | https://goo.gl/maps/7Yf1yZsDfvzXpHkA6.
• Krungthep-Kritha Branch: Nirvana Porch | https://maps.app.goo.gl/GqccprbdAJKQVPF98?g_st=il.
• Website: www.nihaoacademy.com.
• FB/IG: Nihao Academy.
• IG: allabout.nihao.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Microsoft Office, ERP, SAP, English, French

ประเภทงาน:

งานประจำ

• Customer Service and Complex Case Management.
• Manage complex, high-value or strategically important customer accounts and ensure accurate, timely order fulfilment for domestic and international customers.
• Take the lead in resolving sensitive, escalated or high-impact customer complaints, supply constraints and delivery issues with minimal supervision.
• Make operational decisions within approved policies and recommend options to the Customer Service & Logistics Lead when business trade-offs or exceptions are required.
• Analyse customer feedback and recurring concerns, identify trends and coordinate corrective actions with relevant functions.
• Support customer retention and long-term relationships by proactively identifying service risks and improvement opportunities.
• Logistics and Cross-functional Coordination.
• Coordinate end-to-end outbound logistics, including order processing, inventory distribution, warehouse execution and transportation.
• Manage multiple priorities and high-volume workloads while maintaining service quality and deadlines.
• Work closely with Sales, Marketing, Supply Planning, Warehouse, Logistics, Finance and other functions to resolve complex issues and improve customer experience.
• Anticipate delays, stock constraints and fulfilment risks, propose solutions and escalate material business impacts to the Customer Service & Logistics Lead.
• Performance Analysis, Systems and Governance.
• Track and analyse Customer Service and Logistics KPIs, identify root causes and provide actionable recommendations to the Customer Service & Logistics Lead.
• Prepare and validate operational reports, including Actual Sales, Back Orders and an other customer service report.
• Execute advanced SAP S4/HANA SD/MM transactions and act as an operational subject-matter resource for systems and tools.
• Create and maintain product and customer master data in the local ERP system in accordance with governance requirements.
• Ensure compliance with company policies, service protocols, legal requirements, work instructions and control standards within assigned processes.
• Operational Expertise and Continuous Improvement.
• Identify process gaps and lead agreed improvements, including innovation, synchronisation, digitisation and simplification initiatives.
• Develop and maintain SLAs, work instructions, knowledge materials and process documentation, and support operational deployment.
• Provide process training, onboarding support and day-to-day operational guidance to Customer Service & Logistics Executives when assigned by the Customer Service & Logistics Lead.
• Support the implementation of operational changes and monitor adoption and effectiveness.
• Perform other duties assigned by the Customer Service & Logistics Lead or Supply Chain Manager.
• Bachelor's degree in Logistics, Supply Chain Management, Business Administration or a related field.
• At least 5 years of experience in customer service, logistics, order management or supply chain, including experience handling complex operational cases.
• Strong proficiency in SAP ECC6 or a comparable ERP system and Microsoft Office, particularly Excel.
• Experience in KPI analysis, process improvement, master-data management or customer-service technology is preferred.
• Experience with order-management systems, payment gateways or e-commerce processing is an advantage.
• Key Skills & Competencies.
• Strong customer focus with a proactive, solution-oriented and continuous-improvement mindset.
• Professional communication, emotional intelligence and conflict-resolution skills, including effective English communication.
• Ability to analyse complex issues systematically, consider end-to-end business impact and provide effective solutions quickly.
• Ability to manage multiple priorities, high-volume work and deadlines consistently in a fast-paced environment.
• Strong cross-functional collaboration and influencing skills.
• Ability to challenge the status quo constructively, support change and adapt with a long-term business perspective.
• Ability to provide operational guidance and knowledge transfer without formal people-management accountability.
• We appreciate your interest in joining our team and encourage you to submit your application. Please note that only shortlisted candidates will be contacted for further discussion.
• Thank you for considering a career with us!.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Work Well Under Pressure, Microsoft Office, Service-Minded, English

ประเภทงาน:

งานประจำ

Who is AMMEGA We are a global company located in 40 countries. We provide a wide range of opportunities for all of our 6,000 employees and all of you who want to make a difference and join AMMEGA. As a team member, you can develop the sector together with us by providing advanced and high-quality belting solutions for 20 different industries, including global logistics, food production, fitness equipment, household appliances and energy production. We constantly improve our offering and provide our customers with fresh ideas and new technologies to create better and more sustainabl ...

ประเภทงาน:

งานประจำ

Act as a trusted advisor to customers, supporting them in identifying learning needs and creating tailored development plans. Guide customers in leveraging the company's learning programs, tools, and platforms effectively. Proactively identify opportunities for upselling and cross-selling to expand customer use of company programs. Provide insights and recommendations based on customer data, feedback, and learning outcomes. Collaborate with internal teams (Sales, Customer Service) to deliver the best customer experience.

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Receive and process customer orders for trucking services.
• Enter and manage orders in TMS and CW1, (Excel).
• Monitor and follow up on job status and provide timely updates to customers.
• Act as the primary point of contact for assigned customers and internal teams.
• Coordinate with trucking operations teams to ensure smooth execution.
• Investigate delays, identify root causes, and provide solutions or mitigation plans.
• Handle customer complaints, perform checks, and ensure proper resolution.
• Support handling of challenging or key accounts.
• Maintain strong relationships and understand customer business needs.
• Proactively track shipments and communicate any deviations from plan.
• Ensure timely and accurate documentation and data entry.
• Ensure high level of customer satisfaction and service.
• Drive continuous improvement in processes and customer interactions.
• Perform other duties as assigned by the Manager.
• Knowledge of transportation and freight forwarding processes is an advantage.
• Proven Experience in Customer Service within logistics or trucking industry.
• Fluent in English (written and spoken).
• Chinese Language skills are an advantage.
• Excellent communication, organizational, and problem-solving abilities.
• Ability to make sound decisions under pressure and adapt to dynamic operational challenges.
• REQUIRED SKILLS.
• Customer-oriented mindset with problem-solving ability.
• Strong communication and interpersonal skills.
• Ability to work under pressure and manage multiple tasks.
• Good coordination and organizational skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Familiarity with TMS / CW1 systems is an advantage.
• Attention to detail and high level of accuracy.
• Ready for your next career opportunity? Apply directly through our company HRIS using the link below. We look forward to reviewing your application!.

ทักษะ:

Social media

ประเภทงาน:

งานประจำ

อาจมีเข้าออฟฟิศในช่วง Onboarding และ Training.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Microsoft Office, English, Thai

ประเภทงาน:

งานประจำ

• Audit and verify export documentation bookings, Shipping Instructions, Bills of Lading, commercial invoices, and packing lists for accuracy and compliance before release.
• Coordinate strategically with carriers, co-loaders, and overseas agents to secure vessel space, meet documentation cut-offs, and resolve routing or space constraints.
• Act as the primary escalation point for the Customer Service team on complex export queries, non-standard shipments (e.g. dangerous goods, reefer, out-of-gauge), and cu ...
• Provide proactive shipment status updates to customers (e.g. vessel departure, arrival, delays), maintaining strict adherence to the "Bad News First" policy to manage expectations effectively.
• Serve as a dedicated point of contact for key accounts, guiding customers on the correct preparation of export documents and Incoterms requirements to ensure smooth customs clearance.
• Mentor and support junior Customer Service Executives, sharing best practices and helping to strengthen the team's overall service standards.
• Ensure all customer-facing milestones are updated accurately and on time in the operating system, and support adherence to account-specific SOPs.
• Bachelor's degree in Logistics, Supply Chain, Business Administration, or a related field.
• 3-6 years of experience in a Customer Service role within a Freight Forwarding company, with a strong focus on Ocean Export.
• Solid understanding of Ocean Export processes (FCL/LCL), Incoterms, and export documentation (HBL/MBL, Shipping Instructions).
• Demonstrated ability to handle complex files independently and act as an escalation point for the wider team.
• Excellent communication skills in Thai and English (written and spoken).
• Proficiency in Microsoft Office (Outlook, Excel) and freight forwarding operating systems.
• About us.
• Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
• With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 17 locations.
• We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Customer Relationship Management (CRM), English

ประเภทงาน:

งานประจำ

• Handle inbound calls, chats, and emails from customers, providing information about OPPO products, services, and promotions. Provide basic troubleshooting support for issues related to device usage, applications, and systems. Handle customer complaints and coordinate with relevant teams such as Service Centers, T2, and Logistics. Accurately and completely record customer cases in the WCSM system. Follow up on customer cases and provide customers with regular status updates. Deliver professional and courteous customer service while maintaining the required service quality standards. ...
• Bachelor's degree in any field. Experience in Call Center, Banking Call Center, Customer Service, or a related industry. Good problem-solving skills and the ability to handle multiple tasks simultaneously. Flexible with working schedules and working hours. Passionate about customer service and helping customers. 1-2 years of experience in customer service, call center operations, or a related role. Experience in e-commerce, online marketplaces, or platform/app-based businesses will be an advantage. Excellent communication and interpersonal skills. Able to handle a high volume of customer interactions and work effectively under pressure. Strong problem-solving skills with a customer-focused mindset. Ability to communicate in English or Chinese will be an additional advantage.

ประเภทงาน:

งานประจำ

Coordinate outbound call projects for customer feedback. - Communicate and resolve tech/product related questions - Follow company's transcript to communicate with customers (outbound and inbound) - Manage customer complaints/requests and submit tickets/create tasks for relevantbusiness units to follow up with issues.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Receive bookings from customers ie BCO, shipping line, freight forwarder, or counterpartner.
• Coordinate with operations in planning resources for the whole loop of transport activities.
• Coordinate with transportation on work planning and progress tracking.
• Cooperate with warehouse, terminal, or depot for smooth and efficient operations.
• Track and solve or coordinate with operations to resolve issues that arise.
• Ensure each booking/order is completed efficiently.
• Update progress of booking/order for all related parties.
• Summarize reports and update customers once booking/order is completed.
• Q U A L I F I C A T I O N S.
• Bachelor degree or above in Logistics and Supply Chain, Marine, Business Admin, or other fields.
• Able to communicate by email in English.
• Good command in computer and application skill.
• Good interpersonal skill to coordinate various parties to complete the whole loop of job order/booking.
• KE Y C OM P E T E NC I E S.
• Computer skill.
• Systematic thinking.
• Problem solving.
• Interpersonal skill to coordinate/collaborate with various parties.
• Welfare and Benefits.
• Annual Leave 15 Days/Year.
• Fix Bonus 1 month + Variable Bonus.
• Long Service Awards.
• Provident Fund.
• Staff training and development.
• Health insurance.
• Accident insurance.
• Birthday Voucher1,000Bath.
• Meal Allowance60Bath/Day.
• สถานที่ปฏิบัติงาน: สุขุมวิท71 MSC Building ห่างจาก BTSพระโขนง 1.9 ก.ม.
• วิธีการเดินทาง.
• รถยนต์ส่วนตัว: จอดรถที่จอดเอกชน วันละ60บาท ห่างจากบริษัทฯ 600 ม.
• BTS: ออกประตูทางออกที่ 3 และต่อรถขสมก., รถซูบารุ, แท็กซี่, จักรยานยนต์รับจ้าง มาที่อาคารเอ็มเอสซี ปากซอยปรีดีพนมยงค์ 25.
• ขสมก.: สายที่ผ่านบริษัทฯ ได้แก่ สาย ปอ.40, สาย 71,109,115,133,173,501.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Multitasking, ERP, SAP, English

ประเภทงาน:

งานประจำ

• Manage end-to-end order fulfillment from order entry to delivery. Coordinate with manufacturing, warehouse, and logistics teams to meet shipment schedules. Monitor production status and committed delivery dates. Ensure pricing accuracy, export compliance, and correct Incoterm application. Arrange shipments and coordinate with customers, freight forwarders, and shipping agents. Prepare export documentation and support FTA requirements. Process order changes and maintain customer master data. Support other assigned customer service and operations activities.
• Bachelor's degree in Business, Logistics, Supply Chain, or related field. 3+ years of experience in Customer Service, Order Fulfillment, or Export Operations. Knowledge of export documentation, international shipping, and Incoterms. SAP/ERP experience preferred. Good English communication skills. Detail-oriented with strong coordination and multitasking abilities. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice.

ทักษะ:

Statistics

ประเภทงาน:

งานประจำ

Order, Quotation, and Complaint Management Order Acceptance and Review: Recording customer orders, checking for completeness and accuracy, clarifying queries, and confirming orders Quotation Process: Creating and sending quotations, following up, and adjusting as necessary. Complaint Handling: Receiving, documenting, and initial review of complaints. Initiating internal processes (e.g., to Quality Management or Logistics for returns) and communicating solutions to the customer until resolution. 2. Written and Telephone Customer Support Answering inquiries via email, phone regarding ...

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Work Well Under Pressure, Meet Deadlines, Leadership Skill, English, Thai

ประเภทงาน:

งานประจำ

• Supervising and coordinating the daily activities of the warehouse customer service team.
• Providing leadership, coaching and mentoring to team members to drive high performance.
• Handling customer inquiries and resolving any issues or concerns in a timely manner.
• Monitoring warehouse operations and inventory management to identify and address any bottlenecks or inefficiencies.
• Collaborating with other departments to ensure seamless coordination and communication.
• Maintaining accurate records and generating reports to track key performance metrics.
• Implementing and enforcing safety protocols and procedures within the warehouse.
• What we're looking for.
• Proven track record of at least 3 years in a customer service or supervisory role within the warehousing, storage and distribution industry.
• Strong understanding of warehouse operations, inventory management and customer service best practices.
• Excellent communication and interpersonal skills to effectively liaise with customers and lead a team.
• Proficiency in Thai and English, both written and verbal.
• Problem-solving and decision-making abilities to handle challenges efficiently.
• Ability to work well under pressure and meet deadlines.
• Familiarity with relevant industry regulations and compliance requirements.
• What we offer.
• At CEVA Logistics (Thailand) Ltd., we are committed to providing our employees with a rewarding and supportive work environment. As a Warehouse Customer Service Supervisor, you can look forward to competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement. We also prioritise work-life balance and offer flexible working arrangements to help you achieve your personal and career goals.
• About us.
• CEVA Logistics (Thailand) Ltd. is a leading global logistics provider, offering a wide range of supply chain solutions to businesses across various industries. With a strong presence in over 160 countries, we are dedicated to delivering innovative and efficient logistics services that help our clients achieve their business objectives. Our commitment to excellence, customer service, and sustainable practices has made us a trusted partner for many organisations around the world.
• If you're passionate about the warehousing and logistics industry and excited to contribute to the success of a dynamic global organisation, we encourage you to apply for this Warehouse Customer Service Supervisor role at CEVA Logistics (Thailand) Ltd. today.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Leadership Skill

ประเภทงาน:

งานประจำ

• Supervise all demand planning managers and lead the discipline of the demand review process and drive the improvement in forecasting process, including the utilization of statistical forecast tools and building block analysis.
• To partner with regional IT to step change APO to the SAP-IBP tool and to implement the SAP - Business Intelligent tool.
• Use all available market leads to develop demand planning scenario analysis, business contingency planning, and new product introduction to ensure business continuity a ...
• Develop inventory strategy for finished goods and materials and provide recommendation to operations team on the most optimum production cycle based on this strategy.
• Lead and oversee the customer service department, ensuring exceptional service delivery and customer satisfaction.
• Develop and implement customer service policies and procedures to enhance the customer experience.
• Collaborate with supply chain and operations teams to ensure seamless order fulfillment and address any service-related issues.
• Train and mentor demand planning and customer service staff to maintain high performance and professional growth.
• Monitor key performance indicators (KPIs) related to demand planning and customer service and drive initiatives to achieve targets.
• Champion of the company business conduct and ethic and the compliance of both the company and country regulation.
• What's in it for you.
• What You need to be successful.
• Qualifications Bachelor Degree in Engineering or other related degree, depending on experiences. MBA would be an advantage. Certification from APICS or other globally recognized supply chain certification would be an advantage.
• Knowledge Strategic planning and Risk Management.
• Project Management, AFTA, import/export and free trade agreement.
• Technical/Work-based Skills SAP, Business Intelligence (BI) and APO. Strong analytical skills and distribution management knowledge with basic knowledge in manufacturing process.
• Knowledge in traditional and modern trade dynamic, and channel management.
• General Skills/Attributes - Strong communication skills.
• Basic negotiation skills.
• Experience At least 7 years of experience in related field of Supply Chain, in particular demand management, statistical forecasting, supply planning, logistics and sales management. Experience in the design, development and leading the IBP/S&OP process Working in a matrix organization environment.
• Experience working in sales or trade sales organization is an advantage Experience in the design and implementation of go to market strategy.
• Our DEI Commitment.
• At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, disability, neurodiversity, or differing abilities, age, or any other protected characteristic.
• Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

ให้ข้อมูลและให้บริการแก่ผู้ซื้อและผู้ขายผ่านช่องทางแชทและอีเมล พร้อมจัดการงานค้าง (backlog) อย่างมีประสิทธิภาพ บันทึกข้อมูลการให้บริการในระบบ และประสานงานกับหน่วยงานที่เกี่ยวข้องเพื่อการดำเนินงานที่ราบรื่น สร้างและรักษาความสัมพันธ์อันดีกับผู้ซื้อและผู้ขาย เพื่อเสริมสร้างความพึงพอใจต่อสินค้าและบริการของบริษัทฯ ปฏิบัติงานตามมาตรฐานตัวชี้วัด (KPIs) ที่บริษัทฯ กำหนดได้อย่างมีประสิทธิภาพ.

ทักษะ:

Nutrition, SAP

ประเภทงาน:

งานประจำ

• Enhance customer service by supporting projects and day-to-day operations.
• Partner with various teams to deliver exceptional service and foster strong relationships.
• Maintain data accuracy and champion best practises within your team.
• Contribute expertise to our internal practises and systems.
• Drive continuous improvements and support your team in achieving our strategic objectives.
• The experience we're looking for.
• Strong attention to detail with the ability to manage tasks efficiently, especially under tight deadlines.
• Experienced in collaborating with individuals at all levels and driving process enhancements.
• Basic understanding of supply chain dynamics and the role of an analyst.
• Skilled in SAP and Excel, leveraging these tools to support data integrity and decision-making.
• Proactive in taking ownership of tasks to completion, demonstrating initiative and adaptability.
• The skills for success.
• Supply Chain Management, Business Partnership, Collaboration and partnership building, Relationship Management, Business Acumen, Productivity management, Improve business processes, Advanced Analytics, Data Analytics, Supply Chain Planning, Logistics Management.
• What we offer.
• With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.Equality.
• We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the.
• job description, if this role and our company feels like a good fit for you, we still want to hear from you.
• All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Leadership Skill, SAP, English

ประเภทงาน:

งานประจำ

• As a Customer Service Specialist, you will play a critical role in customer satisfaction by managing end-to-end order processing, coordinating with key stakeholders, continuously improving service processes, and supporting the commercial team at both local and regional levels. Some of the Things You'll Do: Serve as the primary point of contact for customers via email, phone, and internal systems, ensuring professional and timely communication. Process customer orders and manage delivery-related activities using SAP (e.g., SAP SD, MM module). Monitor order status and proactively ide ...
• What You'll Bring.
• to Us: Bachelor's degree in any field Good command of English, both written and spoken 2-3 years of experience in Customer Service, Order Management, or Sales Support Experience with SAP is an advantage Strong communication and problem-solving skills Ability to work effectively under pressure and manage multiple priorities Good computer skills, particularly MS Excel, Outlook, and SAP What We Offer: Competitive health + wellness benefit plan Continuous professional development with many opportunities for growth Access to a wide variety of internal and external training courses on our learning system We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you. This is a fantastic opportunity to build your career with a company who are experiencing rapid growth. At Diversey - a Solenis Company, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.

ทักษะ:

Thai

ประเภทงาน:

งานประจำ

• Proficiency in Thai language (spoken and written). Strong communication and problem-solving skills. Ability to work onsite in TP Bangkok. Willingness to work on rotational shifts, including weekends and public holidays. Customer service experience is a plus, but not mandatory - fresh graduates are encouraged to apply.
• Handle incoming calls, emails, and chat from customers in Thai. Provide accurate information, resolve issues, and ensure customer satisfaction. Escalate complex issues to relevant teams when necessary. Maintain a professional and empathetic approach in ...

ทักษะ:

Good Communication Skills, English, Thai

ประเภทงาน:

งานประจำ

• Customer Service Representative - Thai Speaking (3 Months Contract) Location: Singha Complex, Bangkok (Onsite) Employment Type: 3-Month Contract Start Date: Immediate / As soon as possible.
• Job Overview.
• We are seeking a Thai-speaking Customer Service Representative to join our team on a 3-month contract basis. This role is based onsite at Singha Complex, Bangkok and involves providing excellent support to customers via email, chat, and phone calls.
• Native / fluent Thai language proficiency (spoken and written). Good communication skills in English (basic to intermediate level). Previous experience in customer service, call center, or related field is an advantage. Strong problem-solving skills and ability to multitask. Willingness to work onsite at Singha Complex, Bangkok. Able to start immediately and commit to a 3-month contract.
• Handle customer inquiries promptly and professionally through email, chat, and phone. Provide accurate information, resolve issues, and ensure customer satisfaction. Escalate complex cases to the appropriate department when necessary. Maintain proper records of customer interactions and transactions. Meet performance targets including response time, quality, and customer satisfaction. Uphold a positive and professional attitude when interacting with customers.