เงื่อนไขการค้นหา

ทักษะ:

Express, Risk Management

ประเภทงาน:

งานประจำ

• Serve as the main point of contact for gathering evidence, CCTV footage, and relevant information for assigned fraud cases.
• Coordinate with other relevant teams to prepare for interrogation sessions.
• Participate in the interrogation sessions of offenders and culprits.
• Draft investigation reports for supervisor review.
• Act as a CCTV real-time monitor as requested or assigned by the supervisor.
• Participate in security-related projects as assigned.
• Manage other Security-Related tasks as assigned.
• 1-Year contract (with the possibility of extension)
• Working from Monday to Saturday, with Sundays off
• Requirements: Bachelor's degree in a related field.
• Experience in Fraud Investigation, Fraud Prevention, Loss Prevention, Government Affairs, Government Relations, or Risk Management-related positions.
• Previous experience as a Police/Military Official or other government official is advantageous.
• Familiarity with reviewing CCTV footage.
• Availability to be on-call for emergency issues.

ทักษะ:

Express, Automation, Problem Solving, English

ประเภทงาน:

งานประจำ

• Lead end to end implementation of the new sorting center and regional center.
• Design and work with regional team to align on new automation systems.
• Build and setup new construction project from planning to full operation running.
• Work with functional stakeholders both internal and external to understand all requirement and limitations.
• Identify risks and mitigations.
• PMO all tasks associated with the new projects.
• Communicate project strategy and objectives with relevant departments and colleagues.
• Analyze all options, solutions, and impacts of initiatives.
• Monitor Middle-mile performance and provide solutions for issues found.
• Act as SWAT team for middle-mile during critical moment.
• Requirements:Great problem solving skills. Proactive and able to use initiative.
• Strong business sense and able to improve operating planning through clear business view.
• Strong analytical skills and able to make judgment based on logical reasons. Able to draw insights from complex data.
• Well-developed interpersonal and communication skills. Able to communicate clearly and concisely. Excellent in stakeholder management.
• Committed, result oriented, willing to go extra miles for goal achievement.
• Like challenging goals and fun environment.
• Essential cross-functional working skills with strong analytical thinking, initiative and results-driven.
• Experience in team management.
• Excellent written and verbal communication skills in English and Thai; Chinese is a plus.

ทักษะ:

Express, SQL, Excel, English

ประเภทงาน:

งานประจำ

• Analyze internal and external data (generally with SQL, Excel, Python).
• Apply structured framework to estimate hard-to-find information and deliver original insights.
• Improve existing estimation and forecast solutions by scrutinizing current assumptions, identifying how our understanding would change if assumptions change, and quantifying these uncertainty (i.e. sensitivity analysis).
• Translate complex data analysis into accessible business-focused reports and recommendations.
• Present results to senior management on a regular basis.
• Serving as in-house consultant for data-driven solutions.
• Collaborate with stakeholders to build analytics capabilities.
• Requirements: Bachelor's degree or higher in a relevant field of study.
• Experience working with one or more languages for querying and analysis (e.g. SQL, Python).
• Strong analytical skills and must be comfortable with analysis of quantitative data.
• Good structural thinker.
• Experience working with multiple stakeholders across various divisions.
• Satisfactory understanding in English.
• Self-driven with willingness to learn and improve.
• Strong sense of responsibility and ability to work in fast-paced and growth changed environment.
• Experience working with unstructured data is not necessary but is a plus.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Express, Finance, Project Management, English

ประเภทงาน:

งานประจำ

• Liaise with seller experience, CTO, hub, on-site, and other related teams on data and insights.
• Assist on capacity and volume planning among all channels within first mile and hub.
• Responsible in the implementation of cross functional projects to ensure smooth execution within timelines and objectives.
• Coordinate and deep-dive into rationalizing the situations and propose improvements.
• Proactively identify issues and their root causes and response in a timely manner.
• Collaborate with operations, finance, and product team to make sure things run as plan.
• Requirements: 2-5 years experience in e-commerce, project management, operations, management consulting or related fields.
• Bachelor's degree in business administration, economics, engineering or related field.
• Outstanding analytical and numerical skills, comfortable working with large sets of data and complex analysis.
• Strong business acumen and critical thinking.
• Proactive and self-driven, high curiosity and drive to solve problems.
• Excellent communication and collaboration, high command in English and Thai.
• Skill in Excel, SQL/Python is a plus.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Express, Excel

ประเภทงาน:

งานประจำ

• Lead strategic backlog management across operations; drive structured resolution and sustainable process of Loss & damage, backlogs across network related to team s KPI.
• Translate Loss & Damage and backlogs healths / metrics into strategic and operational initiatives to improve buyer experience overtime.
• Lead strategic projects related to loss & damage,reduction in network.
• Cross-functional coordination to align on mitigation actions and decisions ensuring strategic alignment and agile execution.
• Leverage on logical thinking to optimize working processes, provide and execute solutions to improvements in operational process, cost, quality and lead-time.
• Oversee Operational compliances with regards to Recovery team.
• Requirements: Bachelor's degree in Engineering; Economics; Logistics, Supply chain management, Business administration, or a related field.
• 3-5 years of experience in strategy; process improvements, PMO of supply chain projects.
• Background in Management Consulting is a huge plus.
• Excellent communication skills and stakeholder management skills.
• Self-driven and good leadership skills to facilitate cross functional interactions.
• Experience in leading the small sized team (3-5).
• Strong analytical skills to conduct data-driven decisions.
• Be creative in problem-solving.
• Proficient in Excel and PowerPoint.

ทักษะ:

Express, Microsoft Office

ประเภทงาน:

งานประจำ

• Responsible for Fleet and Hub Operations performance.
• Assisting the management in day-to-day coordination of business operational activities and administrative tasks.
• Ability to handle or assist projects in terms of working scope and operation performance tracking.
• Coordinate with hub for examining in business operation.
• Summarize operations performance and ground staff attendance.
• Solving issues related to the work-flow operation.
• Requirements: Bachelor's degree, no specific field required.
• Excellent in problem-solving, communication, and coordination with team and others.
• Have analytical skills to measure performance and monitor the process of operation.
• Excellence in Microsoft Office/Google G-Suite.
• Experience in the logistics industry, especially Express business is a plus.
• Adaptability and flexibility.
• Can-do attitude, Ability to work under pressure and in a fast-paced environment.
• Working 6 days per week from 9:00 AM to 6:00 PM (Alternating holidays on Saturdays / Sundays).

ทักษะ:

Express

ประเภทงาน:

งานประจำ

• Report Creation: Prepare and compile summary reports for management, presenting key workforce data insights in a clear and concise manner.
• Data Support: Assist in gathering, cleaning, and organizing data to support accurate reporting and dashboard updates.
• Documentation and Coordination: Maintain data-related documentation and coordinate with the data analyst to ensure timely and accurate reporting for decision-making.
• Requirements: Bachelor s degree in Business, Data analytics, Operations Management, or a related field.
• Fresh grad are welcome.
• Proficiency in creating professional summary reports using Google Sheets & Slides.
• Strong ability to ensure data accuracy and present findings clearly and effectively.
• Capable of managing multiple tasks, tracking data updates, and adhering to tight deadlines.
• Ability to convey data insights effectively to management and collaborate with the data analyst.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Assurance, Express, Compliance, English

ประเภทงาน:

งานประจำ

• Collaborate with the Process Excellence team to define and refine process standards, improving both quality and operational efficiency.
• Prepare and present quality reports and performance metrics to key stakeholders, representing the team in important meetings.
• Monitor non-compliant behavior, execute disciplinary actions, and implement penalties to uphold high standards of compliance.
• Lead initiatives to enhance audit methodologies, including streamlining audit processes.
• Drive continuous improvement by identifying operational gaps and working with teams to implement effective solutions.
• Guide, coach and support subordinates and operations at all levels as required.
• Requirements: Bachelor s degree in a related field.
• 3+ years of experience in quality assurance, audit, or operations in a fast-paced environment.
• Strong analytical and problem-solving skills with experience in data-driven decision making.
• Excellent communication skills, both verbal and written, with the ability to present complex data effectively.
• Proficient in project management tools (e.g., Google Workspace).
• Ability to work collaboratively in multicultural environments and adapt to changing priorities.
• Ability to identify a set of prioritize problems and develop a sound hypothesis for the stated problems.
• Fluent in both Thai and English.
• End-to-end ownership for initiatives is expected.
• Strong Leadership skill.

ทักษะ:

Express, Microsoft Office

ประเภทงาน:

งานประจำ

• Bachelor's degree, no specific field required.
• Excellent in problem-solving, communication, and coordination with team and others.
• Have analytical skills to measure performance and monitor the process of operation.
• Excellence in Microsoft Office/Google G-Suite.
• Experience in the logistics industry, especially Express business is a plus.
• Can-do attitude, Ability to work under pressure and in a fast-paced environment.
• Working 6 days per week (Mon-Fri work at office / Sat work from home).
• New graduates are welcome.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Express, Assurance, Compliance

ประเภทงาน:

งานประจำ

• Manage Customer Service Team Oversee the day-to-day operations of the customer service team, ensuring optimal performance and achievement of KPIs such as response time, resolution time, and customer satisfaction (CSAT).
• Process Optimization Continuously evaluate and optimize customer service processes and workflows to improve efficiency, reduce costs, and enhance the customer experience.
• Monitor and Analyze Performance Metrics Track key performance indicators (KPIs), inc ...
• Develop and Implement Training Programs Create and implement training programs for customer service agents, ensuring they are knowledgeable about products, services, and best practices in customer support.
• Handle Escalations and Complex Cases Act as the point of escalation for complex customer issues, ensuring timely and effective resolutions while maintaining a high level of customer satisfaction.
• Collaborate with Cross-Functional Teams Work closely with product, IT, and sales teams to address customer needs, enhance service offerings, and resolve systemic issues affecting service quality.
• Maintain Quality Assurance Oversee the implementation of quality assurance (QA) processes, monitoring customer interactions to ensure compliance with company standards and continuous improvement.
• Requirements Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant certifications or advanced degrees are a plus.
• At least 1-2 years of experience in customer service or operations management, with a proven track record of leading and improving customer service teams.
• Strong leadership and team management skills with the ability to motivate, mentor, and develop customer service agents.
• Ability to analyze service data, performance metrics, and customer feedback to drive operational improvements.
• Strong verbal and written communication skills, capable of interacting with various internal stakeholders and handling customer escalations effectively.
• Ability to think critically, troubleshoot complex issues, and implement solutions in high-pressure environments.
• A deep commitment to delivering high-quality service and an understanding of customer needs, ensuring a positive customer experience.
• Ability to manage multiple tasks, prioritize workload effectively, and ensure deadlines and objectives are met consistently.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Express, English

ประเภทงาน:

งานประจำ

• Manage and lead the HSE team to the overall administration and implementation of HSE.
• Guide, support and facilitate ownership, implementation and improvement of HSE requirements including workplace safety, personal safety, asset integrity and management of health, security and environmental hazards.
• Register all incidents in company incident database, perform investigations, to understand the causes and influencing factors.
• Carry out and document routine HSE inspections and facilitate for weekly, monthly management HSE meetings locally and with regional team.
• Ensure that training and awareness programs are carried out as planned.
• Requirements Good command both of English and Thai.
• Bachelor's degree in Occupational Health & Safety or a related field, graduate with adequate *HSE qualifications/accreditation.
• 5+ years of work experience in as HSE professional.
• Experience in delivering HSE training, performing HSE audits and incident investigation.
• Excellent communication, leadership, and problem-solving skills.
• Strong knowledge of local and international HSE regulations and best practices.
• Able to work with limited supervision and deliver results within challenging deadlines and under pressure.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Express, Excel, Multitasking, English

ประเภทงาน:

งานประจำ

• Monitor and manage operation in Return and Rework team of process and data controlling to accuracy.
• Able to summarize and prepare reports to present to supervisors.
• Works with internal and external functions to properly handle pushed-out parcels.
• Follow up and clear pending parcel status within the system to maintain the predetermined period.
• Able to solve specific problems.
• Requirements: Bachelor's Degree or Logistics management, Supply chain management or any related field.
• At least 3 years of working experience in logistics, supply chain or express industry.
• Be able to communicate in English.
• Good communication and presentation skills.
• High analytical ability - critical and logical thinking and optimization.
• Strong working knowledge of Spreadsheets (Excel/Google Sheets).
• Good team player.
• Multitasking and prioritizing skills.
• Proven working experience in project management.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Full Stack, TypeScript, node.js, English

ประเภทงาน:

งานประจำ

• Lead technical initiatives and projects, ensuring high-quality delivery.
• Design and implement complex software applications, emphasizing robust and scalable solutions.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Ensure code quality and maintainability through code reviews and adherence to design patterns.
• Optimize the performance of web applications to ensure fast and efficient user experiences.
• Mentor junior engineers and promote a culture of continuous learning and improvement.
• Address and refactor legacy code, bringing it up to modern standards and practices.
• Drive changes in coding practices and standards to improve code quality and team efficiency.
• Develop and maintain backend services and APIs, ensuring seamless integration with front-end applications.
• Excellent communication skills and the ability to work well in a team environment.
• 4-6 years of experience developing web applications in client-side frameworks such as React, Angular, VueJS, etc. 5+ years preferred.
• Excellent understanding of object-oriented JavaScript and TypeScript.
• Experience working on mid/large-sized projects, particularly in single-page applications (SPA) or back-office systems.
• Experience in optimizing the performance of web applications.
• Strong knowledge of software engineering principles and design patterns.
• Understanding of backend technologies, including Node.js, Express, or similar frameworks. 5+ years preferred.
• Experience with RESTful API design and development.
• Familiarity with database management systems such as PostgreSQL, MySQL, etc.
• Working with Manatal.
• This role is based at our Bangkok office in the heart of the city center.
• As a team of diverse cultures and nationalities, English language proficiency is required.
• We enjoy collaborating in person and the team is working on-site.
• Why you'll enjoy working with Manatal.
• Well-funded start-up backed by Surge & Sequoia.
• Be part of one of the fastest-growing B2B SaaS start-ups in the region.
• You will be collaborating with talented individuals in the industry.
• Join a lively and highly international team.
• Indulge in a challenging and innovative working culture.
• Attractive medical healthcare plan.
• Personal development allowance.
• 2 weeks of work from anywhere per year.
• Regular fun team-building activities.
• Company trip.
• Our Tech Stack.
• Our engineering team leverages a variety of modern technologies. While working with Manatal, you can expect to be exposed to the following stack.
• Infrastructure: Amazon Web Services; Kubernetes; GitOps (ArgoCD), Github Actions.
• Backend: Language: Python; Web Frameworks: Python frameworks including Django, Fast API; Databases: PostgreSQL, MongoDB, ElasticSearch, and Redis among others; Other: Celery, RabbitMQ among others.
• Frontend: Javascript & Vue.JS.
• Apply on our Careers Page
• If you are a fit for this role and are excited to join Manatal, please follow this link to apply https://www.careers-page.com/manatal/job/L5367W75.
• Watch our Demo
• https://www.youtube.com/watch?v=-GG1GqXkAKQ
• https://www.youtube.com/watch?v=VjinpYMUMoc.
• Manatal Hiring
• At Manatal, we are dedicated to building an intuitive AI-powered applicant tracking system to streamline and transform the entire hiring and recruitment process.
• We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship or other class protected by applicable law.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Full Stack, Vue.js, TypeScript, English

ประเภทงาน:

งานประจำ

• Implement complex software applications, emphasizing robust and scalable solutions.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Ensure code quality and maintainability through code reviews and adherence to design patterns.
• Address and refactor legacy code, bringing it up to modern standards and practices.
• Develop and maintain backend services and APIs, ensuring seamless integration with front-end applications.
• Document technical specifications and system design, facilitating knowledge sharing within the team.
• Excellent communication skills and the ability to work well in a team environment.
• 4- 6 years of experience developing web applications in client-side frameworks such as React, Angular, or Vue.js.
• Excellent understanding of JavaScript and TypeScript.
• Experience working on mid/large-sized projects, particularly in single-page applications (SPA) or back-office systems.
• Strong knowledge of software engineering principles and design patterns.
• Understanding of backend technologies, including Python, Node.js, Express, or similar frameworks. 4+ years preferred.
• Experience with RESTful API design and development.
• Familiarity with database management systems such as PostgreSQL, MySQL, etc.
• Strong problem-solving skills with the ability to diagnose and debug complex issues.
• Experience with cloud platforms like AWS, Azure, or Google Cloud Platform.
• Working with Manatal.
• This role is based at our Bangkok office in the heart of the city center.
• As a team of diverse cultures and nationalities, English language proficiency is required.
• We enjoy collaborating in person and the team is working on-site.
• Why you'll enjoy working with Manatal.
• Well-funded start-up backed by Surge & Sequoia.
• Be part of one of the fastest-growing B2B SaaS start-ups in the region.
• You will be collaborating with talented individuals in the industry.
• Join a lively and highly international team.
• Indulge in a challenging and innovative working culture.
• Attractive medical healthcare plan.
• Personal development allowance.
• 2 weeks of work from anywhere per year.
• Regular fun team-building activities.
• Company trip.
• Our Tech Stack.
• Our engineering team leverages a variety of modern technologies. While working with Manatal, you can expect to be exposed to the following stack.
• Infrastructure: Amazon Web Services; Kubernetes; GitOps (ArgoCD), Github Actions.
• Backend: Language: Python; Web Frameworks: Python frameworks including Django, Fast API; Databases: PostgreSQL, MongoDB, ElasticSearch, and Redis among others; Other: Celery, RabbitMQ among others.
• Frontend: Javascript & Vue.JS.
• Apply on our Careers Page
• If you are a fit for this role and are excited to join Manatal, please follow this link to apply https://careers.manatal.com/jobs/e029a4c9-ea10-4aea-8025-5ce69adbe8da.
• Watch our Demo
• https://www.youtube.com/watch?v=-GG1GqXkAKQ
• https://www.youtube.com/watch?v=VjinpYMUMoc.
• At Manatal, we are dedicated to building an intuitive AI-powered applicant tracking system to streamline and transform the entire hiring and recruitment process.
• We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship or other class protected by applicable law.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Business Development, English

ประเภทงาน:

งานประจำ

• Develop and Execute Acquisition Strategy: Own and drive TikTok Shop Thailand's merchant acquisition strategy, focusing on bringing in high-quality sellers that align with platform goals.
• a. Lead Pool Identification: Identify and prioritize high-potential lead sources with a sharp focus on sellers capable of generating high GMV and strong revenue take rates.
• b. Seller Prioritization Framework: Develop a clear, data-driven prioritization mode ...
• a. Designing and maintaining standard operating procedures (SOPs) that ensure consistency, efficiency, and alignment across acquisition touchpoints.
• b. Recruiting and managing a team of contractors to support lead generation, outreach, and onboarding ensuring agility and coverage across seller segments and regions.
• c. Training BPO teams from external partners to execute acquisition workflows at scale, while maintaining quality and seller-centricity.Incentive Program Development: Design and optimize seller incentive programs that balance business objectives with budget constraints while enhancing TikTok Shop's appeal over competing platforms.
• Cross-Functional Alignment & Collaboration: Collaborate closely with internal stakeholders especially incubation teams, and category/cluster teams to ensure strategic alignment, seamless onboarding, and effective seller handover for long-term success.
• a. Number of sellers onboarded
• b. % of onboarded sellers by target segment
• c. Number of assortments uploaded
• Minimum Qualifications:Bachelor's Degree or above.
• 5+ years of experience in business development, sales, or growth roles preferably within e-commerce, tech, or consumer platforms.
• 3+ years of experience in leading a small team.
• Fluent in Thai and English; Mandarin speaking is required to communicate with Chinese sellers.
• Preferred Qualifications:Deep understanding of Thailand's digital commerce landscape and the local seller ecosystem across different segments.
• Analytical and data-driven; skilled in defining success metrics, interpreting data, and making informed decisions to guide strategy and operations.
• Demonstrated hands-on approach with a strong bias toward execution and experimentation; able to quickly test, learn, iterate, and scale based on real insights from the field.
• Strong communication and stakeholder management skills, with the ability to influence across functions and levels. Proven ability to lead and align with cross-functional teams especially in operations, product, and analytics to deliver cohesive and scalable solutions.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ทักษะ:

Analytical Thinking

ประเภทงาน:

ฝึกงาน

• Acquire and engage with Lifestyle Interest creators, manage relationships, and foster an active creator community (Line).
• Educate creators on platform fundamentals and campaign requirements.
• Resolve creators' daily operational issues in a timely manner.
• Coordinate between seller teams and creator teams to secure resources needed for creator growth.
• Manage end-to-end operations for seller-creator matchmaking.
• Drive and execute creator matchmaking events (if applicable).
• Summarize and analyze creator performance, providing insights and actionable recommendations.
• Identify creators' roadblocks and growth opportunities on TikTok Shop.
• Minimum QualificationsCurrently enrolled in a Bachelor's degree program from an accredited university.
• Strong interpersonal and communication skills, with a proven ability to build rapport and influence others effectively.
• People-oriented and enjoys engaging with diverse individuals to build and maintain positive relationships.
• Proficient in Microsoft Excel, with the ability to organize and analyze data efficiently.
• Demonstrates strong analytical thinking and is comfortable working with data and basic data processing tasks.
• Preferred QualificationsPrior experience in outreach and engaging with diverse stakeholders is a strong advantage.
• Strong sense of ownership and responsibility in managing tasks from start to finish.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
• If you have any questions, please reach out to us at [email protected]
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Assurance, English

ประเภทงาน:

งานประจำ

• Perform daily audit on internal system;.
• Provide analysis of errors and feedback to respective team;.
• Work with training team to align policy understanding of QA and labelers;.
• Provide support on Policy/Quality related questions on ad-hoc basis;.
• Responsible in guiding new joiners in order to achieve ramp up target;.
• Work closely with Safety Specialist in order to provide feedback on quality;.
• Identify potential errors in policy and correct them in time;.
• Conduct quality meeting with the team to analyze errors;.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.
• Your ability to work in a high-tempo environment, adapt, and respond to the day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• Minimum Qualifications:Bachelor's Degree or equivalent education/experience,.
• English and Thai language is a must.
• Preferred Qualifications:Advanced degree is preferred.
• Minimum 1 year working experience as Quality Assurance Analyst;.
• Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage;.
• Strong attention to details and ability to work independently.
• Possesses good interpersonal skills;.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• Trust & Safety
• TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
• We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

ทักษะ:

eCommerce, Negotiation, Problem Solving, Mandarin, English

ประเภทงาน:

งานประจำ

• Acquire and incubate brands, principals and big merchants that contribute large GMV share.
• Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality.
• Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs.
• Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
• Minimum Qualifications:Minimum Bachelor's Degree or above.
• 3 years+ experience in ecommerce; direct experience in relevant categories preferred.
• Fluent in English and Thai.
• Proficient in Mandarin to communicate with Sellers and Brands from China.
• Excellent interpersonal and negotiation skills.
• Preferred Qualifications:Attention to detail, affinity with numbers, logical and problem solving skill.
• Strong connections with brands and big sellers are preferred.
• A good team player, fast learner and open to changes.
• Proficient in Excel and power point.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Automation, Digital Marketing

ประเภทงาน:

งานประจำ

• Tracking team progress and leaning in when coming up with solutions to support attainment.
• Educating teams on brand building, media solutions, market sector and/or verticals to level up their consultative selling skills and troubleshooting.
• Driving more self-sufficiency within the CST team by optimising operational efficiencies, supporting task prioritisation and adoption of automation.
• Being willing to dive in and support with campaign management and optimization where required.
• Leading by example in setting the expectations for the team, while building an open and supportive culture.
• Building coaching and progression plans with team members where required.
• Client SuccessOversee the performance of the hybrid pod business - driving day-to-day maintenance of the book of business.
• Spot opportunities within the vertical for advertisers within the book of business that line up with their business and marketing goals, as well as minimizing churn and other slowdowns.
• Formulate strategic plans to onboard and educate advertisers through scaled initiatives and programs and ultimately growing the existing business partnership.
• Aligning with Brand Partnerships teams on account plans and building actionable next steps for execution across the year and collaborate with cross-functional teams to pitch and close opportunities.
• Identifying business priorities based on market landscape, advertiser mix, vertical, product adoption and revenue data alongside with Industry & Client Solutions Lead.
• Drive and create best practices in the form of playbooks, case studies, workshop content, frameworks etc.
• Proactively lead product update discussions, educate brands and agencies on TikTok's new and existing products, and advise on best practices to drive optimal performance and groundbreaking campaigns.
• Stakeholder ManagementEngaging and building relationships with senior advertisers.
• Establishing collaborative partnerships internally with cross-functional teams.
• In collaboration with the sales team, conduct regular business reviews and take a consultative, long-term approach to build productive relationships with advertisers.
• Maintaining a birds eye view on priorities and necessities during advertiser business reviews and audits, working with the Client Solutions Managers on coming up with appropriate narratives and solutions.
• Fostering and driving detailed and transparent business updates to leadership in a timely cadence.
• Minimum Qualifications:Over 5+ years of experience in account management/client services roles in digital marketing, product, consulting, communications, or internet technology; with 3+ years of people management experience.
• High degree of autonomy and self-direction. Proven track record of building a profitable book of business.
• Experience managing performance advertisers with a deep understanding of their challenges is a plus.
• Strategic thinker with experience identifying and leading initiatives to drive business performance and operational efficiencies.
• Ability to gather, analyze and present data to identify insights around the state of the business and build actionable next steps to improve performance.
• Solid knowledge & experience in tracking, attribution, and measurement logic; experience using some of the major tools like GA, MMPs, pixel implementation, Brand Lift Studies, and basic troubleshooting knowledge.
• Hands-on experience with planning, optimising and reporting on full funnel (brand to performance) campaigns.
• Preferred Qualifications:Solid understanding of media landscape, brand building and marketing as a whole for global & local brands. Deep knowledge in Automotive, Finance & Fintech, & App industry preferred, with strong industry connections a plus.
• Creative/Brand Strategy experience is a plus.
• Proactive, positive and exemplifies a growth mindset.
• Highly organized, confident and self-motivated individual that is equally comfortable supporting team members and communicating with senior stakeholders.
• Strong analytical mindset with hands-on experience in dashboards, data infrastructure, data visualization, and turning data into actionable insights and recommendations.
• Excellent communicator and presenter, with strong interpersonal skills and the ability to simplify complex data for diverse audiences.
• Flexible team player who navigates a fast-paced and often ambiguous environment well.
• Able to travel where required.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Head of Business Marketing, Thailand
• Bangkok
• Employment Type
• Regular
• Job Code
• A108115A
• Team Introduction
• Our Team aims to help businesses and brands unleash their creative side, connect with our audience, and drive revenue and growth. We are looking for an excellent marketer to help us listen better, be more agile and continually look for ways to deliver real value to all our stakeholders, internal and external, and across the region.
• As Global Business Marketing Lead for Thailand, you will be leading and building the marketing team behind commercial business that amplifies our mission of "Inspire Creativity and Bring Joy". This role oversees two core disciplines Integrated Marketing Communications (IMC) and Commercial Partnership Solutions (CPS) to strengthen the TikTok For Business brand, drive strategic marketing initiatives, and deliver CPS revenue in close partnership with the Sales team.
• We are seeking a marketing leader with a strong track record in business marketing and commercial impact. You will be responsible for defining market strategy, nurturing team capabilities, and partnering with the Country General Manager and cross-functional teams to translate marketing strategies into scalable programs, tools, and client solutions.
• This position reports to the Greater APAC Global Business Marketing Lead.
• Partner with Greater APAC Business Marketing leadership to translate regional strategy into relevant plans and initiatives, collaborating with the Country General Manager to achieve market commercial objectives.
• Serve as a trusted partner to the Country General Manager, providing strategic marketing guidance to drive revenue growth and ensure brand and cultural alignment.
• Manage the team in Thailand, consisting of Marketing Managers and Commercial Partnership Solutions Managers, to deliver marketing programmes, initiatives and commercial packages with the aim of growing brands' investment on TikTok.
• Develop "TikTok For Business" brand strategy and create go-to-market guidelines for all upcoming activities, position TikTok as the leading media platform for domestic and global brands, and deliver messaging via various media channels and B2B touch points.
• Oversee marketing functional areas including marketing strategy, marketing communications, event production, creative and brand strategy, and commercial partnership development.
• Collaborate with peer sales leaders to drive industry and market engagement to influence brand and commercial outcomes.
• Closely collaborate with TikTok's regional and global marketing teams to adopt best practices and share success. Drive managerial processes: annual planning, budget prioritisation, impact measurement in Thailand.
• 8-10 years of experience in marketing or media, with strong data-driven, analytical, and commercial acumen; experience leveraging marketing channels and campaigns to drive results and own revenue targets preferred.
• Experience in business marketing and commercial partnerships, content solutions or sponsorships with at least 5 years of experience managing a team of 10 or more.
• Strong understanding of digital marketing, especially the mobile, social landscape in Thailand.
• Experience working with both B2B and B2C customers in an international environment.
• Demonstrated ability to manage multiple projects under tight deadlines in a fast-paced environment.
• Self-starter, fast learner who is detail-oriented and has critical thinking. Ability to navigate change and ambiguity in a fast-paced environment.
• Strong communication skills, positive attitude, and a collaborative mindset.
• Preferred Qualifications
• Experience of building and leading a marketing and brand department at a commercial organisation.
• Experience managing change and working in a fast-paced startup environment.
• Experience working with global partners in different time zones and cultures.
• Superb understanding of TikTok's owned-and-operated properties is preferred.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.