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ทักษะ:
Express, Risk Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Serve as the main point of contact for gathering evidence, CCTV footage, and relevant information for assigned fraud cases.
- Coordinate with other relevant teams to prepare for interrogation sessions.
- Participate in the interrogation sessions of offenders and culprits.
- Draft investigation reports for supervisor review.
- Act as a CCTV real-time monitor as requested or assigned by the supervisor.
- Participate in security-related projects as assigned.
- Manage other Security-Related tasks as assigned.
- 1-Year contract (with the possibility of extension)
- Working from Monday to Saturday, with Sundays off
- Requirements: Bachelor's degree in a related field.
- Experience in Fraud Investigation, Fraud Prevention, Loss Prevention, Government Affairs, Government Relations, or Risk Management-related positions.
- Previous experience as a Police/Military Official or other government official is advantageous.
- Familiarity with reviewing CCTV footage.
- Availability to be on-call for emergency issues.
ประสบการณ์:
1 ปีขึ้นไป
ทักษะ:
Express, Assurance, Compliance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Manage Customer Service Team Oversee the day-to-day operations of the customer service team, ensuring optimal performance and achievement of KPIs such as response time, resolution time, and customer satisfaction (CSAT).
- Process Optimization Continuously evaluate and optimize customer service processes and workflows to improve efficiency, reduce costs, and enhance the customer experience.
- Monitor and Analyze Performance Metrics Track key performance indicators (KPIs), inc ...
- Develop and Implement Training Programs Create and implement training programs for customer service agents, ensuring they are knowledgeable about products, services, and best practices in customer support.
- Handle Escalations and Complex Cases Act as the point of escalation for complex customer issues, ensuring timely and effective resolutions while maintaining a high level of customer satisfaction.
- Collaborate with Cross-Functional Teams Work closely with product, IT, and sales teams to address customer needs, enhance service offerings, and resolve systemic issues affecting service quality.
- Maintain Quality Assurance Oversee the implementation of quality assurance (QA) processes, monitoring customer interactions to ensure compliance with company standards and continuous improvement.
- Requirements Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant certifications or advanced degrees are a plus.
- At least 1-2 years of experience in customer service or operations management, with a proven track record of leading and improving customer service teams.
- Strong leadership and team management skills with the ability to motivate, mentor, and develop customer service agents.
- Ability to analyze service data, performance metrics, and customer feedback to drive operational improvements.
- Strong verbal and written communication skills, capable of interacting with various internal stakeholders and handling customer escalations effectively.
- Ability to think critically, troubleshoot complex issues, and implement solutions in high-pressure environments.
- A deep commitment to delivering high-quality service and an understanding of customer needs, ensuring a positive customer experience.
- Ability to manage multiple tasks, prioritize workload effectively, and ensure deadlines and objectives are met consistently.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Express, Compliance, Payroll
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Job Description: Monitor and manage daily employee attendance records through the timekeeping system (e.g., Empeo, WFM).
- Verify, update, and maintain accurate data on absences, lateness, overtime, and shift changes.
- Reconcile data errors, document corrective actions, and communicate updates to relevant parties on a daily basis.
- Review and process employee leave requests to ensure compliance with company policies and attendance records.
- Serve as the key contact point for investigating and resolving all attendance-related inquiries from employees or other stakeholders.
- Generate weekly and monthly reports on absenteeism, tardiness, leave balances, and other attendance metrics.
- Prepare and submit accurate attendance reports for timely payroll processing.
- Provide training and guidance to employees on how to use the attendance and timekeeping systems.
- Assist in the setup, maintenance, and continuous improvement of time attendance systems (e.g., biometric, card access).
- Ensure adherence to all attendance-related policies and recommend improvements to systems or processes as needed.
- Perform additional tasks and responsibilities as assigned by management to support team operations and business needs.
- Requirements: Bachelor's degree in Human Resources, Business Administration, or a related field.
- 2-3 years of experience in HR administration, time attendance, or payroll roles.
- Proficiency in time attendance and workforce management systems (e.g., Empeo, or similar).
- Strong problem-solving skills and attention to detail.
- Excellent communication and coordination skills to interact with multiple departments.
- Proficient in Google Sheet, Microsoft Excel and reporting tools.
- Ability to handle confidential information with a high level of integrity.
ทักษะ:
Express, Microsoft Office
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Responsible for Fleet and Hub Operations performance.
- Assisting the management in day-to-day coordination of business operational activities and administrative tasks.
- Ability to handle or assist projects in terms of working scope and operation performance tracking.
- Coordinate with hub for examining in business operation.
- Summarize operations performance and ground staff attendance.
- Solving issues related to the work-flow operation.
- Requirements: Bachelor's degree, no specific field required.
- Excellent in problem-solving, communication, and coordination with team and others.
- Have analytical skills to measure performance and monitor the process of operation.
- Excellence in Microsoft Office/Google G-Suite.
- Experience in the logistics industry, especially Express business is a plus.
- Adaptability and flexibility.
- Can-do attitude, Ability to work under pressure and in a fast-paced environment.
- Working 6 days per week from 9:00 AM to 6:00 PM (Alternating holidays on Saturdays / Sundays).
ทักษะ:
Express, Excel
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- L&D Strategy & Design Identify capability gaps for ground and office teams through data, feedback, and site visits.
- Develop L&D strategies, learning pathways, and annual training plans.
- Design training content, job aids, visuals, and simple learning materials.
- Program Execution & Delivery.
- Conduct training (SOPs, service quality, onboarding, soft skills) for frontline staff.
- Facilitate workshops or small group sessions for office teams where needed.
- Coordinate training logistics, scheduling, and cross team alignment.
- Culture & Engagement Lead culture initiatives for frontline teams: recognition programs, values activation, engagement activities.
- Support internal communication to ground teams through briefings, posters, and digital channels.
- Strengthen company values on the ground through regular site visits and direct engagement.
- Tracking & Improvement Track training attendance, completion, effectiveness, and feedback.
- Analyse insights and propose improvements to L&D or culture programs.
- Prepare reports for management.
- Requirements: Experience in L&D, training delivery, people development, or HR roles.
- Able to design training and also deliver it confidently.
- Strong communication skills; able to engage both office and ground teams.
- Hands on, comfortable spending time on the ground.
- Good organisation and data skills (Excel, dashboards).
- Bonus: experience in logistics, operations, retail, or field based environments.
ทักษะ:
Express, Microsoft Office
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor's degree, no specific field required.
- Excellent in problem-solving, communication, and coordination with team and others.
- Have analytical skills to measure performance and monitor the process of operation.
- Excellence in Microsoft Office/Google G-Suite.
- Experience in the logistics industry, especially Express business is a plus.
- Can-do attitude, Ability to work under pressure and in a fast-paced environment.
- Working 6 days per week (Mon-Fri work at office / Sat work from home).
- New graduates are welcome.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Project Management, Express, Compliance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Job Description: Lead high-impact strategic initiatives and projects related to buyer experience; translate Buyer Experience healths / metrics into actionable strategic and operational initiatives that improve customer experience overtime.
- Monitor overall buyer experience health focusing on SPX delivery experience (SLA, Delivery Speed, Rider Communications; parcel conditions) and after-delivery experience i.e. Customer Service and Recovery.
- Monitor and analyze buyer Net Promoter Scores (NPS) with a specific focus on SPX log ...
- PMO cross-functional management for experience topic improvement e.g. voice of customer enhancement with core SPX operations improvement, operational compliance.
- Provide clear, data-driven, and actionable insights to internal stakeholders by simplifying complex datasets into digestible reporting formats.
- Leverage analytical tools and performance dashboards to track quality metrics and ensure consistent delivery excellence across the buyer journey.
- Lead and develop a mid-sized team. Set clear goals, provide regular feedback, and ensure team alignment with business direction.
- Requirements: Bachelor's degree in business administration, logistics or a related field.
- 3-5 years of experience in project management and /or process improvement, consulting roles, and leading a small to mid-sized team.
- Experience working in e-commerce, logistics, or customer experience (familiarity with NPS, VOC, Customer Journey mapping) is a plus.
- Excellent communication skills, as this role will require collaboration and alignment with multiple teams and senior management.
- Self-driven and good leadership skills to facilitate cross-functional interactions.
- Strong analytical skills to conduct data-driven decisions and experience with tools like Excel or SQL.
- Be creative in problem-solving with growth mindset and positive attitude (proactive, strong sense of ownership, data-driven, and hands-on).
- Proficient in Excel and PowerPoint.
ทักษะ:
Express, Excel
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Job Description: Monitor and manage the operation team (Outbound Sort, Outbound Dispatch) of process and data controlling to accuracy.
- Able to summarize and prepare reports to present to supervisors.
- Works with internal and external functions to properly handle pushed-out parcels.
- Follow up and clear pending parcel status within the system to maintain the predetermined period.
- Able to solve specific problems.
- Requirements: Good communication to other team.
- Analytical ability - critical and logical thinking and optimization.
- Strong working knowledge of Spreadsheets (Excel/Google Sheets).
- Proven working experience in Outbound Dispatch.
- Work with timeline and extra long working hours during campaign.
ทักษะ:
Express, Procurement, Compliance
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Vendor Performance Management: Monitor and drive vendor performance across fleets vendors, ensuring service level adherence, daily operational support, and campaign readiness.
- Fulfillment Planning & Strategy: Design vendor model based on request from operations, balancing cost, flexibility, and workforce commitment. Continuously assess volume trends and adjust fulfillment strategy accordingly.
- Cost Control & Procurement Collaboration: Ensure service cost competitiveness by lea ...
- Fleets Flexibility & Campaign Readiness: Plan fleet fulfillment across all logistics sites during peak campaigns in advance. Coordinate with vendors to ensure capacity readiness and determine any incentive schemes, adapting to changes and learning from previous campaign performance.
- Team Management & Daily Operations: Lead and support team members in day-to-day tasks such as volume allocation, time attendance tracking, vendor reporting, and invoice support.
- Vendor Compliance & SLA Monitoring: Ensure vendors supply capacity as per agreed specifications. Monitor compliance, quality, and productivity issues; make adjustments where necessary (OT productivity, shift-level adjustments).
- Contract & Commercial Management: Review and manage vendor contracts, ensuring alignment with evolving operational and business strategies. Support annual vendor performance reviews and contract renewal planning.
- Data Analysis & Reporting: Analyze performance data to identify trends, gaps, and improvement opportunities in both cost and operational efficiency.
- Internal Stakeholder Management: Coordinate with backend departments to ensure all stakeholders are informed of changes impacting our operations.
- Requirements: Bachelor's degree in Business, Logistics, Supply Chain, or related field.
- Strong understanding of vendor contract terms, SLA management, and performance tracking.
- Experience negotiating and managing vendors with different workforce commitment models.
- Demonstrated ability to work cross-functionally, especially with Operations and external vendors.
- Strong problem-solving and strategic planning skills.
- Comfortable working with large datasets, manpower planning, and cost optimization initiatives.
- Able to handle dynamic environments such as campaign periods and shifting manpower demands.
- Familiarity with fulfillment or last-mile operations is a plus.
- Strong communication and stakeholder management skills.
ทักษะ:
Express, Excel
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Job Description: Assistant in manpower, pallet, MHE, and warehouse consumables planning.
- Monitor volume accuracy (%), fulfillment rate (%), and other related KPIs.
- Provide data support related to the planning team.
- Strong numerical thinking.
- Background in e-commerce operations.
- Able to communicate effectively with related parties to ensure realistic planning figures and timelines are met.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Express, Automation, Data Analysis
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Design and Specification: Collaborate with Operations and Logistics teams to define requirements for new automation projects (e.g., ASRS, conveyors, robotics, sortation systems).
- PLC/Control System Development: Develop, modify, and manage Programmable Logic Controller (PLC) programs and Human-Machine Interface (HMI) screens (e.g., Siemens, Allen-Bradley) to control and sequence automated equipment.
- System Integration: Oversee the integration between physical automation equipment, W ...
- Commissioning: Lead the site acceptance testing (SAT) and commissioning of new automated equipment and software modules.
- Monitoring and Data Visualization Monitoring System Development: Design and implement comprehensive monitoring and alerting systems to track the real-time performance, health, and throughput of all automated assets.
- Data Analysis: Utilize industrial data historians and analysis tools to track Key Performance Indicators (KPIs) such as uptime, cycle time, and error rates.
- Dashboard Creation: Build operational dashboards (using tools like Grafana, Ignition, or proprietary WCS interfaces) to provide actionable insights to maintenance and operations teams.
- Maintenance and Optimization Troubleshooting & Root Cause Analysis (RCA): Act as the Level 3 expert for complex system failures, performing in-depth root cause analysis on electrical, mechanical, and software-related issues.
- Preventative Maintenance (PM) Support: Develop and refine predictive and preventative maintenance strategies based on system data and failure modes.
- System Updates: Manage software updates, firmware upgrades, and configuration changes across all automated control systems to ensure stability and incorporate new features.
- Operational Excellence: Identify bottlenecks and opportunities for optimization within the automated workflow to continuously improve throughput and reduce operational costs.
- Requirements: Education: Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Engineering, or Industrial Automation Technology.
- Experience: 3+ years of hands-on experience in designing, commissioning, and maintaining automated material handling systems in a warehouse, distribution, or manufacturing environment.
- Control Systems Expertise: Strong proficiency in PLC programming and ladder logic (e.g., Allen-Bradley/Rockwell, Siemens S7).
- Experience with industrial networking protocols (e.g., Ethernet/IP, Profinet, Modbus TCP).
- Familiarity with WMS/WCS concepts and integration points will be good.
- Experience setting up and utilizing SCADA or industrial historian systems for data collection and monitoring.
- Proficiency in a scripting language (e.g., Python) for data parsing and automation support tools.
- Troubleshooting: Expert-level electrical and mechanical troubleshooting skills related to VFDs, servos, sensors, and safety circuits.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Express, Finance, Project Management, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Liaise with seller experience, CTO, hub, on-site, and other related teams on data and insights.
- Assist on capacity and volume planning among all channels within first mile and hub.
- Responsible in the implementation of cross functional projects to ensure smooth execution within timelines and objectives.
- Coordinate and deep-dive into rationalizing the situations and propose improvements.
- Proactively identify issues and their root causes and response in a timely manner.
- Collaborate with operations, finance, and product team to make sure things run as plan.
- Requirements: 2-5 years experience in e-commerce, project management, operations, management consulting or related fields.
- Bachelor's degree in business administration, economics, engineering or related field.
- Outstanding analytical and numerical skills, comfortable working with large sets of data and complex analysis.
- Strong business acumen and critical thinking.
- Proactive and self-driven, high curiosity and drive to solve problems.
- Excellent communication and collaboration, high command in English and Thai.
- Skill in Excel, SQL/Python is a plus.
ประสบการณ์:
4 ปีขึ้นไป
ทักษะ:
Express, Procurement, Compliance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Vendor Performance Management: Monitor and drive vendor performance across fleets vendors, ensuring service level adherence, daily operational support, and campaign readiness.
- Fulfillment Planning & Strategy: Design vendor model based on request from operations, balancing cost, flexibility, and workforce commitment. Continuously assess volume trends and adjust fulfillment strategy accordingly.
- Cost Control & Procurement Collaboration: Ensure service cost competitiveness by lea ...
- Fleets Flexibility & Campaign Readiness: Plan fleet fulfillment across all logistics sites during peak campaigns in advance. Coordinate with vendors to ensure capacity readiness and determine any incentive schemes, adapting to changes and learning from previous campaign performance.
- Team Management & Daily Operations: Lead and support team members in day-to-day tasks such as volume allocation, time attendance tracking, vendor reporting, and invoice support.
- Vendor Compliance & SLA Monitoring: Ensure vendors supply capacity as per agreed specifications. Monitor compliance, quality, and productivity issues; make adjustments where necessary (OT productivity, shift-level adjustments).
- Contract & Commercial Management: Review and manage vendor contracts, ensuring alignment with evolving operational and business strategies. Support annual vendor performance reviews and contract renewal planning.
- Data Analysis & Reporting: Analyze performance data to identify trends, gaps, and improvement opportunities in both cost and operational efficiency.
- Internal Stakeholder Management: Coordinate with backend departments to ensure all stakeholders are informed of changes impacting our operations.
- Requirements: Bachelor's degree in Business, Logistics, Supply Chain, or related field.
- 4+ years of experience in logistics or supply chain industry, specifically in vendor management, vendor performance, or procurement.
- Strong understanding of vendor contract terms, SLA management, and performance tracking.
- Experience negotiating and managing vendors with different workforce commitment models.
- Demonstrated ability to work cross-functionally, especially with Operations and external vendors.
- Strong problem-solving and strategic planning skills.
- Comfortable working with large datasets, manpower planning, and cost optimization initiatives.
- Able to handle dynamic environments such as campaign periods and shifting manpower demands.
- Familiarity with fulfillment or last-mile operations is a plus.
- Strong communication and stakeholder management skills.
- Thai language required; English proficiency is a plus.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Express, Marketing Strategy, Quantitative Analysis
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Marketing Investment Strategy Design and optimize the strategy for key buyer marketing activities (e.g., campaigns, live-stream incentives, voucher mechanics) specifically targeted to drive FBS adoption. Work directly with Marketing and Business Intelligence (BI) teams to align investment with FBS commercial targets.
- Buyer Behavior and Growth Analysis Own the deep-dive analysis of buyer-related metrics critical to FBS success. This includes analyzing buyer growth, retention, and churn patterns and rigorously quantifying the contribution of specific marketing activi ...
- ROI Optimization and Financial Modeling Develop and manage complex financial models to forecast, track, and optimize the Return on Investment (ROI) for all buyer investment initiatives. Recommend scaling or pivoting investments based on performance data and efficiency metrics.
- Campaign and Initiative Design Serve as the commercial lead in designing innovative buyer-facing incentives and campaigns. Ensure campaigns are structured to drive measurable behavioral change toward FBS products.
- Cross-Functional Alignment and Execution Act as the primary liaison between the FBS Commercial team and the central Marketing and BI teams. Drive execution excellence by translating strategic investment decisions into clear operational plans for marketing deployment.
- Requirements: Experience & Industry: Minimum 3-5 years of working experience. Strong preference for experience in Marketing or Marketing Strategy within E-commerce, Tech, or a similar fast-paced consumer-facing environment.
- Analytical Prowess: Must be highly analytical with a proven ability to conduct quantitative analysis on buyer/consumer behavior (growth, churn, elasticity). Comfortable with large datasets and financial modeling focused on investment ROI.
- Commercial Acumen: Strong understanding of marketing P&L and the commercial impact of buyer incentives. Ability to identify and quantify the levers that drive consumer adoption of new features or services.
- Project Management & Stakeholder Influence: Proven ability to manage complex analytical projects and influence cross-functional teams (especially Marketing and BI) without direct authority.
- Strategic & Creative Thinker: Ability to combine structured, data-driven thinking with creative ideas for campaign design and incentive mechanics.
ประสบการณ์:
3 ปีขึ้นไป
ทักษะ:
Assurance, Express, Compliance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Collaborate with the Process Excellence team to define and refine process standards, improving both quality and operational efficiency.
- Prepare and present quality reports and performance metrics to key stakeholders, representing the team in important meetings.
- Monitor non-compliant behavior, execute disciplinary actions, and implement penalties to uphold high standards of compliance.
- Lead initiatives to enhance audit methodologies, including streamlining audit processes.
- Drive continuous improvement by identifying operational gaps and working with teams to implement effective solutions.
- Guide, coach and support subordinates and operations at all levels as required.
- Requirements: Bachelor s degree in a related field.
- 3+ years of experience in quality assurance, audit, or operations in a fast-paced environment.
- Strong analytical and problem-solving skills with experience in data-driven decision making.
- Excellent communication skills, both verbal and written, with the ability to present complex data effectively.
- Proficient in project management tools (e.g., Google Workspace).
- Ability to work collaboratively in multicultural environments and adapt to changing priorities.
- Ability to identify a set of prioritize problems and develop a sound hypothesis for the stated problems.
- Fluent in both Thai and English.
- End-to-end ownership for initiatives is expected.
- Strong Leadership skill.
ประสบการณ์:
5 ปีขึ้นไป
ทักษะ:
Express, Finance, Project Management, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Operation Excellence, Operations, Commercial, Finance to understand key business and operational processes to capture change requirements, crystalize objectives, problem-solve system and business impacts, identity success metrics and risks.
- Involved in reviewing UAT and conduct testing and manage Live Testing, develop feature and project roll-out implementation plans and timelines, effectively managing many diverse stakeholders.
- Prepare SOP designs and training material for business users and lead communication ...
- Collaborate with Regional Operations counterparts to strategically identify synergies across Regional practices and relevant localisations to the market.
- Prepare consolidated plans, system and feature adoption performance and project timelines to senior management.
- Requirements: Native fluency in Thai and strong command of English (reading, writing, listening, speaking).
- At least 5 years of work experience in product management, business or systems analyses, management consulting, IT and implementation consulting related fields are preferred.
- Have very strong project management skills including interpersonal & communication skills.
- Familiar with business impact sizing studies, feasibility analyses, and projection implementation cross-functionally.
- A proactive, fast learner, team player and leader with ability to work and manage diverse team communities in dynamic environments.
- Adept at understanding business priorities to forecasting and analyses, detail oriented, and strong problem-solving skills.
ทักษะ:
Express, Finance, SQL, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Initiate and develop new strategic projects or improvement initiatives to enhance logistics operations, aiming to reduce costs and ensure smooth, efficient processes.
- Conduct in-depth analysis of potential options, solutions, and their operational or financial impacts to support effective decision-making.
- Monitor performance of implemented initiatives, identify key issues or bottlenecks, and provide timely solutions or recommendations for continuous improvement.
- Collaborate with cross-functional teams such as Operations, Planning, and Finance to align strategies with business goals.
- Prepare business reports, performance analysis, and presentations to management, highlighting project outcomes, challenges, and opportunities.
- Requirements: Bachelor s or Master's Degree in Business Administration or any relevant field.
- Ability to work successfully in a dynamic environment.
- Capability to communicate clearly, concisely and effectively to all employees at all levels of the organization.
- Proficient in Microsoft Excel and dashboard visualization. (SQL is a plus).
- Excellent communication in both verbal and written English.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Project Management, Express, Data Analysis
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Job Description: Manage day-to-day dispute & claim & clawback performance identify key bottlenecks and react quickly to resolve any issues.
- Maximize clawback strategy and liquidation performance.
- Identify key risk areas to the network operation and design mitigation strategies.
- Identifying opportunities in the processes, including forecast, planning, physical processes to improve cost, quality and lead time;.
- Drawing up a business case about (your) ideas for improvement, with which you convince stakeholders to set up the processes differently.
- Collecting data and setting up improvement processes after data analysis;.
- Prepare reporting tools/templates for Key performance indicators towards internal stakeholders as well as customers.
- Managing multiple stakeholders, internal and external to SPX Express, to align on a single goal and direction.
- Requirements: Bachelor s or Master degree in business administration, human resources, or a relevant field.
- A minimum of 2-5 years of experience in consulting, financial and accounting, economics, and project management.
- Knowledge of legal and practices related to day-to-day management of employees.
- Ability to work successfully in a dynamic environment.
- Capability to communicate clearly, concisely and effectively to all employees at all levels of the organization.
ทักษะ:
Express, Industry trends, Negotiation
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Job Description: Identify, approach, and secure new brand partners (e.g., retail, hospital, hotel, gas station, real estate companies).
- Develop and manage Drop Point & Buyer Self Collect (BSC) projects with partners.
- Explore and execute additional partnership opportunities beyond drop points (e.g., sourcing warehouse properties with real estate partners).
- Build and maintain strong, long-term relationships with external partners at all levels.
- Collaborate with internal teams (operations, commercial, marketing, etc.) to ensure smooth project execution.
- Prepare partnership proposals, presentations, and pitch decks to engage and secure partners.
- Monitor project performance, track KPIs, and recommend improvements for future partnerships.
- Stay updated on industry trends, competitor activities, and potential partnership opportunities.
- Requirements: Bachelor s degree in Business, Marketing, Logistics, or related field.
- 3 years+ experience in logistic industry.
- Strong communication and interpersonal skills for external relationship management.
- Ability to create clear, persuasive presentations and proposals (PowerPoint/Keynote).
- Proactive, self-starter with strong negotiation and problem-solving abilities.
- Detail-oriented and organized, with the ability to manage multiple projects.
- Comfortable engaging with senior stakeholders and decision-makers.
- Data analysis skills to evaluate partnership performance.
- Project management experience across cross-functional teams.
ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
Express, Finance, Legal, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Identify, assess, and evaluate key risks across business units, including operational, financial, compliance, and strategic risks.
- Develop, implement, and maintain risk management frameworks, policies, and procedures to ensure effective risk mitigation.
- Lead and coordinate Business Continuity Planning (BCP) activities, including risk assessment, scenario planning, recovery strategies, and periodic BCP drills.
- Monitor and review BCP effectiveness; update plans based on business changes, new risks, or lessons learned from drills/incidents.
- Manage the company s insurance portfolio (property, liability, fleet, employee-related, etc.) including policy review, renewals, claims handling, and coordination with insurers/brokers.
- Conduct risk analysis for new projects, initiatives, and vendor selections to support informed decision-making.
- Prepare risk reports, dashboards, and presentations for senior management and relevant committees.
- Monitor regulatory changes and ensure compliance with relevant risk-related standards or requirements.
- Requirements: Bachelor s degree in Business Administration, Risk Management, Finance, Legal, Criminal Justice, Security Management or a related field.
- 2-3 years working experience with; Risk management / audit / legal / insurance.
- Experienced in logistics operational activities and familiarity with supply chain processes is a plus.
- Understanding of security systems, loss prevention techniques, and regulatory requirements in the logistics industry.
- Strong understanding of insurance products, logistics operations, and applicable regulations.
- Computer skill literacy; Google Workspace (G-Suit) / MS Office; Excel, Word, PowerPoint / Canvas / Power BI.
- Proficiency in incident reporting and data analysis tools.
- Proficiency in insurance software and reporting tools is a plus.
- Strong team player to work with various internal stakeholders and able to work in collaborative teams with managing through personal influence.
- Ability to prioritize the tasks and to use efficient working methods/solutions.
- Highly responsible and trustworthy with respect to timeline or deliverables.
- Excellent analytical, problem-solving, negotiation, and communication skills.
- Attention to detail and ability to work under pressure and comfortable working in a dynamic environment.
- Good command of spoken and written in English.
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