เงื่อนไขการค้นหา

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Express, Project Management, Excel, English

ประเภทงาน:

งานประจำ

• Design timeline and work plan for several workforce projects.
• Conduct both quantitative and qualitative analysis and benchmark study to identify improvements.
• Work closely with internal and external stakeholders to gather relevant inputs and feedback.
• Execute and manage strategic projects in a timely manner.
• Prepare reports or slides to update senior management.
• Requirements: Bachelor s or Master's degree in Business Administration, Economics, Engineering or a relevant field.
• A minimum of 3-5 years of experience in consulting, business strategy, or project management roles.
• Strong analytical and problem-solving skills.
• Capability to communicate effectively in both Thai and English.
• Excellent stakeholder management skills.
• Excellent command of Excel and Powerpoint.
• Ability to fit into fast-paced culture is a must.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Express, Procurement, Compliance, English

ประเภทงาน:

งานประจำ

• Job Description: Vendor Performance Management: Monitor and drive vendor performance across manpower vendors, ensuring service level adherence, daily operational support, and campaign readiness.
• Fulfillment Planning & Strategy: Design vendor model based on request from operations, balancing cost, flexibility, and workforce commitment. Continuously assess volume trends and adjust fulfillment strategy accordingly.
• Cost Control & Procurement Collaboration: Ensure service cost competitiveness by lea ...
• Workforce Flexibility & Campaign Readiness: Plan manpower fulfillment across all logistics sites during peak campaigns in advance. Coordinate with vendors to ensure headcount readiness and determine incentive schemes by shift, adapting to changes and learning from previous campaign performance.
• Team Management & Daily Operations: Lead and support team members in day-to-day tasks such as workforce allocation, time attendance tracking, vendor reporting, and invoice support.
• Vendor Compliance & SLA Monitoring: Ensure vendors supply manpower as per agreed specifications. Monitor compliance, quality, and productivity issues; make adjustments where necessary (OT productivity, shift-level adjustments).
• Contract & Commercial Management: Review and manage vendor contracts, ensuring alignment with evolving operational and business strategies. Support annual vendor performance reviews and contract renewal planning.
• Data Analysis & Reporting: Analyze performance data to identify trends, gaps, and improvement opportunities in both cost and operational efficiency.
• Requirements: Bachelor's degree in Business, Logistics, Supply Chain, or related field.
• 3-4 years of experience in the logistics or supply chain industry, specifically in vendor management, vendor performance, or procurement.
• Strong understanding of vendor contract terms, SLA management, and performance tracking.
• Experience negotiating and managing vendors with different workforce commitment models.
• Demonstrated ability to work cross-functionally, especially with Operations and external vendors.
• Strong problem-solving and strategic planning skills.
• Comfortable working with large datasets, manpower planning, and cost optimization initiatives.
• Able to handle dynamic environments such as campaign periods and shifting manpower demands.
• Familiarity with fulfillment or last-mile operations is a plus.
• Strong communication and stakeholder management skills.
• Thai language required; English proficiency is a plus.

ทักษะ:

Express, Risk Management

ประเภทงาน:

งานประจำ

• Serve as the main point of contact for gathering evidence, CCTV footage, and relevant information for assigned fraud cases.
• Coordinate with other relevant teams to prepare for interrogation sessions.
• Participate in the interrogation sessions of offenders and culprits.
• Draft investigation reports for supervisor review.
• Act as a CCTV real-time monitor as requested or assigned by the supervisor.
• Participate in security-related projects as assigned.
• Manage other Security-Related tasks as assigned.
• 1-Year contract (with the possibility of extension)
• Working from Monday to Saturday, with Sundays off
• Requirements: Bachelor's degree in a related field.
• Experience in Fraud Investigation, Fraud Prevention, Loss Prevention, Government Affairs, Government Relations, or Risk Management-related positions.
• Previous experience as a Police/Military Official or other government official is advantageous.
• Familiarity with reviewing CCTV footage.
• Availability to be on-call for emergency issues.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Express, Assurance, Compliance

ประเภทงาน:

งานประจำ

• Manage Customer Service Team Oversee the day-to-day operations of the customer service team, ensuring optimal performance and achievement of KPIs such as response time, resolution time, and customer satisfaction (CSAT).
• Process Optimization Continuously evaluate and optimize customer service processes and workflows to improve efficiency, reduce costs, and enhance the customer experience.
• Monitor and Analyze Performance Metrics Track key performance indicators (KPIs), inc ...
• Develop and Implement Training Programs Create and implement training programs for customer service agents, ensuring they are knowledgeable about products, services, and best practices in customer support.
• Handle Escalations and Complex Cases Act as the point of escalation for complex customer issues, ensuring timely and effective resolutions while maintaining a high level of customer satisfaction.
• Collaborate with Cross-Functional Teams Work closely with product, IT, and sales teams to address customer needs, enhance service offerings, and resolve systemic issues affecting service quality.
• Maintain Quality Assurance Oversee the implementation of quality assurance (QA) processes, monitoring customer interactions to ensure compliance with company standards and continuous improvement.
• Requirements Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant certifications or advanced degrees are a plus.
• At least 1-2 years of experience in customer service or operations management, with a proven track record of leading and improving customer service teams.
• Strong leadership and team management skills with the ability to motivate, mentor, and develop customer service agents.
• Ability to analyze service data, performance metrics, and customer feedback to drive operational improvements.
• Strong verbal and written communication skills, capable of interacting with various internal stakeholders and handling customer escalations effectively.
• Ability to think critically, troubleshoot complex issues, and implement solutions in high-pressure environments.
• A deep commitment to delivering high-quality service and an understanding of customer needs, ensuring a positive customer experience.
• Ability to manage multiple tasks, prioritize workload effectively, and ensure deadlines and objectives are met consistently.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Express, Compliance, Payroll

ประเภทงาน:

งานประจำ

• Job Description: Monitor and manage daily employee attendance records through the timekeeping system (e.g., Empeo, WFM).
• Verify, update, and maintain accurate data on absences, lateness, overtime, and shift changes.
• Reconcile data errors, document corrective actions, and communicate updates to relevant parties on a daily basis.
• Review and process employee leave requests to ensure compliance with company policies and attendance records.
• Serve as the key contact point for investigating and resolving all attendance-related inquiries from employees or other stakeholders.
• Generate weekly and monthly reports on absenteeism, tardiness, leave balances, and other attendance metrics.
• Prepare and submit accurate attendance reports for timely payroll processing.
• Provide training and guidance to employees on how to use the attendance and timekeeping systems.
• Assist in the setup, maintenance, and continuous improvement of time attendance systems (e.g., biometric, card access).
• Ensure adherence to all attendance-related policies and recommend improvements to systems or processes as needed.
• Perform additional tasks and responsibilities as assigned by management to support team operations and business needs.
• Requirements: Bachelor's degree in Human Resources, Business Administration, or a related field.
• 2-3 years of experience in HR administration, time attendance, or payroll roles.
• Proficiency in time attendance and workforce management systems (e.g., Empeo, or similar).
• Strong problem-solving skills and attention to detail.
• Excellent communication and coordination skills to interact with multiple departments.
• Proficient in Google Sheet, Microsoft Excel and reporting tools.
• Ability to handle confidential information with a high level of integrity.

ทักษะ:

Express, Excel

ประเภทงาน:

งานประจำ

• L&D Strategy & Design Identify capability gaps for ground and office teams through data, feedback, and site visits.
• Develop L&D strategies, learning pathways, and annual training plans.
• Design training content, job aids, visuals, and simple learning materials.
• Program Execution & Delivery.
• Conduct training (SOPs, service quality, onboarding, soft skills) for frontline staff.
• Facilitate workshops or small group sessions for office teams where needed.
• Coordinate training logistics, scheduling, and cross team alignment.
• Culture & Engagement Lead culture initiatives for frontline teams: recognition programs, values activation, engagement activities.
• Support internal communication to ground teams through briefings, posters, and digital channels.
• Strengthen company values on the ground through regular site visits and direct engagement.
• Tracking & Improvement Track training attendance, completion, effectiveness, and feedback.
• Analyse insights and propose improvements to L&D or culture programs.
• Prepare reports for management.
• Requirements: Experience in L&D, training delivery, people development, or HR roles.
• Able to design training and also deliver it confidently.
• Strong communication skills; able to engage both office and ground teams.
• Hands on, comfortable spending time on the ground.
• Good organisation and data skills (Excel, dashboards).
• Bonus: experience in logistics, operations, retail, or field based environments.

ทักษะ:

Express, Excel

ประเภทงาน:

งานประจำ

• Job Description: Assistant in manpower, pallet, MHE, and warehouse consumables planning.
• Monitor volume accuracy (%), fulfillment rate (%), and other related KPIs.
• Provide data support related to the planning team.
• Strong numerical thinking.
• Background in e-commerce operations.
• Able to communicate effectively with related parties to ensure realistic planning figures and timelines are met.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Express, Automation, Data Analysis

ประเภทงาน:

งานประจำ

• Design and Specification: Collaborate with Operations and Logistics teams to define requirements for new automation projects (e.g., ASRS, conveyors, robotics, sortation systems).
• PLC/Control System Development: Develop, modify, and manage Programmable Logic Controller (PLC) programs and Human-Machine Interface (HMI) screens (e.g., Siemens, Allen-Bradley) to control and sequence automated equipment.
• System Integration: Oversee the integration between physical automation equipment, W ...
• Commissioning: Lead the site acceptance testing (SAT) and commissioning of new automated equipment and software modules.
• Monitoring and Data Visualization Monitoring System Development: Design and implement comprehensive monitoring and alerting systems to track the real-time performance, health, and throughput of all automated assets.
• Data Analysis: Utilize industrial data historians and analysis tools to track Key Performance Indicators (KPIs) such as uptime, cycle time, and error rates.
• Dashboard Creation: Build operational dashboards (using tools like Grafana, Ignition, or proprietary WCS interfaces) to provide actionable insights to maintenance and operations teams.
• Maintenance and Optimization Troubleshooting & Root Cause Analysis (RCA): Act as the Level 3 expert for complex system failures, performing in-depth root cause analysis on electrical, mechanical, and software-related issues.
• Preventative Maintenance (PM) Support: Develop and refine predictive and preventative maintenance strategies based on system data and failure modes.
• System Updates: Manage software updates, firmware upgrades, and configuration changes across all automated control systems to ensure stability and incorporate new features.
• Operational Excellence: Identify bottlenecks and opportunities for optimization within the automated workflow to continuously improve throughput and reduce operational costs.
• Requirements: Education: Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Engineering, or Industrial Automation Technology.
• Experience: 3+ years of hands-on experience in designing, commissioning, and maintaining automated material handling systems in a warehouse, distribution, or manufacturing environment.
• Control Systems Expertise: Strong proficiency in PLC programming and ladder logic (e.g., Allen-Bradley/Rockwell, Siemens S7).
• Experience with industrial networking protocols (e.g., Ethernet/IP, Profinet, Modbus TCP).
• Familiarity with WMS/WCS concepts and integration points will be good.
• Experience setting up and utilizing SCADA or industrial historian systems for data collection and monitoring.
• Proficiency in a scripting language (e.g., Python) for data parsing and automation support tools.
• Troubleshooting: Expert-level electrical and mechanical troubleshooting skills related to VFDs, servos, sensors, and safety circuits.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Express, Finance, Project Management, English

ประเภทงาน:

งานประจำ

• Liaise with seller experience, CTO, hub, on-site, and other related teams on data and insights.
• Assist on capacity and volume planning among all channels within first mile and hub.
• Responsible in the implementation of cross functional projects to ensure smooth execution within timelines and objectives.
• Coordinate and deep-dive into rationalizing the situations and propose improvements.
• Proactively identify issues and their root causes and response in a timely manner.
• Collaborate with operations, finance, and product team to make sure things run as plan.
• Requirements: 2-5 years experience in e-commerce, project management, operations, management consulting or related fields.
• Bachelor's degree in business administration, economics, engineering or related field.
• Outstanding analytical and numerical skills, comfortable working with large sets of data and complex analysis.
• Strong business acumen and critical thinking.
• Proactive and self-driven, high curiosity and drive to solve problems.
• Excellent communication and collaboration, high command in English and Thai.
• Skill in Excel, SQL/Python is a plus.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Express, Procurement, Compliance, English

ประเภทงาน:

งานประจำ

• Vendor Performance Management: Monitor and drive vendor performance across fleets vendors, ensuring service level adherence, daily operational support, and campaign readiness.
• Fulfillment Planning & Strategy: Design vendor model based on request from operations, balancing cost, flexibility, and workforce commitment. Continuously assess volume trends and adjust fulfillment strategy accordingly.
• Cost Control & Procurement Collaboration: Ensure service cost competitiveness by lea ...
• Fleets Flexibility & Campaign Readiness: Plan fleet fulfillment across all logistics sites during peak campaigns in advance. Coordinate with vendors to ensure capacity readiness and determine any incentive schemes, adapting to changes and learning from previous campaign performance.
• Team Management & Daily Operations: Lead and support team members in day-to-day tasks such as volume allocation, time attendance tracking, vendor reporting, and invoice support.
• Vendor Compliance & SLA Monitoring: Ensure vendors supply capacity as per agreed specifications. Monitor compliance, quality, and productivity issues; make adjustments where necessary (OT productivity, shift-level adjustments).
• Contract & Commercial Management: Review and manage vendor contracts, ensuring alignment with evolving operational and business strategies. Support annual vendor performance reviews and contract renewal planning.
• Data Analysis & Reporting: Analyze performance data to identify trends, gaps, and improvement opportunities in both cost and operational efficiency.
• Internal Stakeholder Management: Coordinate with backend departments to ensure all stakeholders are informed of changes impacting our operations.
• Requirements: Bachelor's degree in Business, Logistics, Supply Chain, or related field.
• 4+ years of experience in logistics or supply chain industry, specifically in vendor management, vendor performance, or procurement.
• Strong understanding of vendor contract terms, SLA management, and performance tracking.
• Experience negotiating and managing vendors with different workforce commitment models.
• Demonstrated ability to work cross-functionally, especially with Operations and external vendors.
• Strong problem-solving and strategic planning skills.
• Comfortable working with large datasets, manpower planning, and cost optimization initiatives.
• Able to handle dynamic environments such as campaign periods and shifting manpower demands.
• Familiarity with fulfillment or last-mile operations is a plus.
• Strong communication and stakeholder management skills.
• Thai language required; English proficiency is a plus.

ทักษะ:

Express

ประเภทงาน:

งานประจำ

• Report Creation: Prepare and compile summary reports for management, presenting key workforce data insights in a clear and concise manner.
• Data Support: Assist in gathering, cleaning, and organizing data to support accurate reporting and dashboard updates.
• Documentation and Coordination: Maintain data-related documentation and coordinate with the data analyst to ensure timely and accurate reporting for decision-making.
• Requirements: Bachelor s degree in Business, Data analytics, Operations Management, or a related field.
• Fresh grad are welcome.
• Proficiency in creating professional summary reports using Google Sheets & Slides.
• Strong ability to ensure data accuracy and present findings clearly and effectively.
• Capable of managing multiple tasks, tracking data updates, and adhering to tight deadlines.
• Ability to convey data insights effectively to management and collaborate with the data analyst.

ทักษะ:

Express, SQL, Excel, English

ประเภทงาน:

งานประจำ

• Analyze internal and external data (generally with SQL, Excel, Python).
• Apply structured framework to estimate hard-to-find information and deliver original insights.
• Improve existing estimation and forecast solutions by scrutinizing current assumptions, identifying how our understanding would change if assumptions change, and quantifying these uncertainty (i.e. sensitivity analysis).
• Translate complex data analysis into accessible business-focused reports and recommendations.
• Present results to management on a regular basis.
• Serving as in-house consultant for data-driven solutions.
• Collaborate with stakeholders to build analytics capabilities.
• Maintain data pipelines, dashboards and automations.
• Requirements: Bachelor degree or higher in a relevant field of study.
• Experience working with one or more languages for querying and analysis (e.g. SQL, Python). SQL is minimum required.
• Experience developing automation scripts in Python with Linux environment.
• Strong analytical skills and must be comfortable with analysis of quantitative data.
• Good structural thinker.
• Experience working with multiple stakeholders across various divisions.
• Satisfactory understanding in English.
• Self-driven with willingness to learn and improve.
• Strong sense of responsibility and ability to work in a fast-paced and growth changing environment.
• Experience working with unstructured data is not necessary but is a plus.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Express, Excel, Multitasking, English

ประเภทงาน:

งานประจำ

• Monitor and manage operation in Return and Rework team of process and data controlling to accuracy.
• Able to summarize and prepare reports to present to supervisors.
• Works with internal and external functions to properly handle pushed-out parcels.
• Follow up and clear pending parcel status within the system to maintain the predetermined period.
• Able to solve specific problems.
• Requirements: Bachelor's Degree or Logistics management, Supply chain management or any related field.
• At least 3 years of working experience in logistics, supply chain or express industry.
• Be able to communicate in English.
• Good communication and presentation skills.
• High analytical ability - critical and logical thinking and optimization.
• Strong working knowledge of Spreadsheets (Excel/Google Sheets).
• Good team player.
• Multitasking and prioritizing skills.
• Proven working experience in project management.

ทักษะ:

Express

ประเภทงาน:

ฝึกงาน

• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Accepting Feedback, Accepting Feedback, Active Listening, Climate Change, Climate Change Risk Management, Communication, Compliance Auditing, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Transformation, Data Visualization, Double Materiality Assessment, Emotional Regulation, Empathy, Environmental Geoscience, Environmental Regulation, GHG Reporting, Green Taxonomy, Inclusion, Intellectual Curiosity, Optimism, Social Sustainability, Stakeholder Engagement {+ 3 more}Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• Yes
• Government Clearance Required?.
• Yes
• Job Posting End Date.

ทักษะ:

Express

ประเภทงาน:

งานประจำ

• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
• Minimum years experience required.
• Add here AND change text color to black or remove bullet and section title if not applicable.
• Additional application instructions.
• Add here AND change text color to black or remove bullet and section title if not applicable.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Accepting Feedback, Accepting Feedback, Active Listening, Business Strategy, Carbon Accounting, Carbon Footprint, Carbon Offsets, Carbon Pricing and Trading, Circular Economy, Climate Change Adaptation Program Design, Climate Change Impact Assessments, Climate Change Impacts and Risks, Climate Change Scenarios, Climate Finance, Climate Policy, Climate Reporting, Communication, Emotional Regulation, Empathy, Energy Transition, Energy Transition Financing and Investment, Environmental, Social, and Governance (ESG) Reporting, Governance and Reporting, Inclusion, Intellectual Curiosity {+ 17 more}Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No
• Job Posting End Date.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Express

ประเภทงาน:

งานประจำ

• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
• Minimum years experience required.
• 1-2 years of experiences in Cyber - Penetration tester.
• Additional application instructions.
• N/A.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Accepting Feedback, Accepting Feedback, Active Listening, Cloud Security, Communication, Conducting Research, Cyber Defense, Cyber Threat Intelligence, Emotional Regulation, Empathy, Encryption, Inclusion, Information Security, Intellectual Curiosity, Intelligence Analysis, Intelligence Report, Intrusion Detection, Intrusion Detection System (IDS), IT Operations, Malware Analysis, Malware Detection Tools, Malware Intelligence Gathering, Malware Research, Malware Reverse Engineering, Malware Sandboxing {+ 11 more}Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• Yes
• Government Clearance Required?.
• No
• Job Posting End Date.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Express, English

ประเภทงาน:

งานประจำ

• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
• Minimum years experience required.
• Over 1 years of experiences.
• Additional application instructions.
• Good English communication and Team work.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Accepting Feedback, Accepting Feedback, Active Listening, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Developing Training Materials, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Optimism, Process Standardization, Project Architecture, Project Budgeting {+ 13 more}Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Available for Work Visa Sponsorship?.
• Government Clearance Required?.
• Job Posting End Date.

ทักษะ:

Industry trends, Express, Problem Solving

ประเภทงาน:

งานประจำ

• Develop and complete the customer success strategy for trading desktop users, desk heads and application owners across multiple accounts within the ASEAN region.
• Own customer health, adoption metrics, renewals and execution of customer success plans.
• Delivering highly engaging customized product demos based on user workflow and their requirements.
• Partner with sales leadership to provide insights on customer health with a focus on adoption, expansion opportunities and renewals.
• Provide insights to Market Development, Customer Operations and Customer Proposition on customer experience and industry trends to drive the voice of the customer in business strategy.
• Proactively engage and build deep relationships with key customer stakeholders to advise engagement strategy and build & advocates.
• Participate in industry events alongside the team to champion networking, brand presence, and stay up to date on industry trends.
• Contribute to overall vision and strategy of the Customer Success Management Group.
• Develop innovative ways of engaging and contributing to customers and businesses through LSEG products and services.
• Experience and Skills: Experience in client facing roles such as account management and/or relationship management roles across the Trading Workflow.
• Good financial markets knowledge ideally.
• Experience in on-boarding, set up, training/product demos, resolution and customer concern of issues, client retention.
• Able to use data to make decisions, understand /interpret data sets to analyse trends, simplify sophisticated problems and express themselves thoughtfully.
• Ability to challenge team members and be challenged, provide and receive feedback to achieve team goals.
• Excellent communication and presentation skills with ability to flex style depending on audience (C-Level / Leadership / Team.
• Ability to adapt in a fast-paced environment and rapidly- changing market.
• Proactive and positive demeanour and has an approach to increase customer happiness and deepen relationships and possess a solution-oriented demeanour to help customers deliver on their business objectives.
• Proven record and passion for driving outcomes.
• Qualifications University / college degree preferred.
• Excellent Service-minded.
• Analytic skill, problem solving skill.
• MS Office (Excel VBA is an advantage).
• Programming/API skill preferred.
• Proactive approach.
• Strong customer relationship skills.
• Able to work individually and as a team.
• Presentation skills (verbal & written).
• Strong social skills.
• Ability to coordinate and complete a sales plan.
• Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

ทักษะ:

Social media, Enthusiastic, Fast Learner, English

ประเภทงาน:

งานประจำ

• Achieve & maximize both individual and team target across all platforms.
• Coach & lead sales associate team to achieve sales goals.
• Conduct regular store meetings to discuss performance, product & promotion knowledge and merchandising to convey information to manage team.
• Liaise between sales and management team.
• Use MS Office & social media platforms and technology to connect with customers and encourage sales.
• Strategy & Management Analyze & review business performance as well as identify opportunities and improvement are with HQ quarterly.
• Regularly meet with HQ team to proactively discuss, develop and plan sales targets and strategies.
• Teach & encourage team in O+O and omnichannel selling.
• Drive, motivate, coach & create a positive working atmosphere within team.
• Manage & evaluate teams.
• Recruit & develop talents.
• Work with Retail Manager and Head Office to build a client-centric store culture.
• Client Service & Management Coordinate sales promotion activities.
• Develop & Analyze CRM plan and provide the team with direction on delivering exceptional service to customers both online and offline.
• Ensure sales teams offer a positive customer experience.
• Enhance customer experiences of both CXE & NPS.
• Are you Enthusiastic and empathic with strong leadership, interpersonal and communication skills.
• Agile, comfortable to adapt and a fast learner.
• Confident and determined to initiate and express ideas.
• Passionate about beauty and cosmetics.
• Digitally savvy with computer literacy, social media and data analysis skills.
• Equipped with O+O sense.
• Experienced in retail or in a department store industry preferred.
• Communicate & written fluently both in Thai and English is a MUST.
• Able to work on weekend.
• 90% working at department store.

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• Job Number25203869
• LocationThe Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road (Witthayu), Bangkok, East Java, Thailand, 10330
• ScheduleFull Time
• Located Remotely?N
• Position Type Non-Management
• POSITION SUMMARY.
• Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.
• Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
• PREFERRED QUALIFICATION.
• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.
• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
• The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
• From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.