เงื่อนไขการค้นหา

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Express, Project Management

ประเภทงาน:

งานประจำ

• Oversee day-to-day recruitment operations to ensure on-time fulfillment with high accuracy and quality standards.
• Serve as the primary point of contact between HR functions and business stakeholders, maintaining seamless communication and coordination.
• Identify and proactively resolve bottlenecks in the recruitment process, ensuring efficient workflows and optimized resource allocation.
• Implement and track key performance indicators to continuously improve recruitment operations and meet business demands.
• Requirements: Bachelor s degree in Business, Human Resources, Operations Management, or a related field.
• Minimum 3 years of experience in operations, project management, or recruitment, preferably in a high-volume or fulfillment-focused environment.
• Strong organizational skills and a proactive approach to identifying and solving process bottlenecks.
• Excellent communication and stakeholder management abilities, with experience in cross-functional collaboration.
• Proven track record of managing projects to successful completion on time and within scope, with attention to detail and quality.

ทักษะ:

Express, Project Management, Fast Learner

ประเภทงาน:

งานประจำ

• Defining objectives, timelines, and resources needed for the product launch. This includes understanding customer needs, market conditions, and technical requirements.
• Work with IT to optimize the use of existing of technology or enhance/develop systems.
• Ensuring the product meets certain standards of performance, reliability, and quality.
• Provide regular updates and reports to higher-level management, including project plan, project progress.
• Requirements: Bachelor or Master s Degree in Business, Economics, Engineering, Computer Science related field is preferred.
• Have experience in execution-oriented, strong project management skills including interpersonal & communication and solution design.
• Familiar with business impact sizing studies, feasibility analyses, and projection implementation cross-functionally.
• A proactive, fast learner, team player and leader with ability to work and manage diverse team communities in dynamic environments.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Express, Compliance, Data Analysis

ประเภทงาน:

งานประจำ

• Support operations to run smoothly in reverse flow and exception order management flow operations.
• Analyze exception order root cause and point of occurrence to reduce number of exception orders.
• Identify gaps for improvement in-station parcel compliance and coordinate with relevant teams to improve process more efficiently and effectively.
• Manage dispute operations for internal and external SPX operating model.
• Reconcile stuck loss to comply with exception process and SOC for liquidation.
• Align with CX team on handling process, SLA days from Ops feedback.
• Make decision on complicated case from ticket/ stuck order for loss and claim process.
• Analyze and report Recovery team OKR and project/ initiatives progress to Team Lead.
• Requirements:Bachelor's degree with 1-2 years of related experience.
• Ideally from logistics, operations management, or data analysis background.
• Strong interpersonal, analytics, and problem-solving skills.

ทักษะ:

Express, Project Management

ประเภทงาน:

งานประจำ

• PMO changes regarding the channel enhancement e.g. volume allocation; CSAT implications and cost analyses.
• PMO new channel capabilities implementation e.g. chatbot and ensure smooth change mgmt.
• Provides constructive and actionable data-driven or simplifies complex into more understandable insights report to various internal support groups as needed.
• Utilizes data / monitoring tools to compile and track quality performance in all aspects.
• Requirements: Bachelor's degree in logistics, supply chain management, business administration, or a related field.
• Experience in Project management and /or process improvement is a huge plus.
• Excellent communication skills as this role will require collaboration and alignment with multiple teams.
• Self-driven and good leadership skills to facilitate cross functional interactions.
• Strong analytical skills to conduct data-driven decisions.
• Be creative in problem-solving.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Express, Data Analysis, Excel

ประเภทงาน:

งานประจำ

• Monitor and administer the AMS, making necessary adjustments for cycle counts and addressing discrepancies between asset transfers in and out across various stations.
• Consolidate and review monthly consumable materials and equipment.
• Set up monthly budgets and manage stock levels to ensure optimal inventory.
• Oversee the traffic of repair and return equipment, identifying items that are not worth repairing.
• Forecast replacement quantities to maintain effective asset availability.
• Ensure sufficient equipment setup for new locations, coordinating with relevant teams to meet operational needs.
• Subcontractor agent and outbound transportation; check with actual tracking vs subcontractor number.
• Provide comprehensive reports on inventory management, including performance metrics, trends, and areas for improvement.
• Present findings and recommendations to senior management to support informed decision-making.
• Requirements: Bachelor s degree in Business Administration, Supply Chain Management, Logistics, or a related field.
• Experience Minimum of 3 years of experience in asset management, inventory management, or a related field.
• Strong analytical and problem-solving skills, with proficiency in data analysis and reporting tools (e.g., Excel, BI tools).
• Familiarity with inventory management principles and practices.
• Excellent communication and presentation skills, with the ability to convey complex information clearly to senior management.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively.
• Ability to work collaboratively across various departments and with external partners to achieve common goals.
• Flexibility to adapt to changing business needs and environments, demonstrating a proactive approach to challenges.

ทักษะ:

Express, Big Data, SQL, English

ประเภทงาน:

งานประจำ

• Responsible for SPX's daily supply chain planning by forecasting demand with big data models and managing supply and capacity cross-team.
• Develop insights, strategy, and initiatives for the SPX Operations Team to solve problems from supply chain planning and optimization, human resources, cost optimization, and more.
• Manage cross-functional teams project to ensure the stable growth of SPX supply chain.
• Requirements: Bachelor's degree or higher in a relevant field of study.
• Experience working with one or more languages for querying and analysis (e.g. SQL, PYTHON).
• Strong analytical skills and must be comfortable with the analysis of quantitative data.
• Good structural thinker.
• Experience working with multiple stakeholders across various divisions will be advantaged.
• Satisfactory understanding in English.
• Self-driven with a willingness to learn and improve.
• Strong sense of responsibility and ability to work in a fast-paced and growth-changed environment.
• Experience working with unstructured data is not necessary but is a plus.
• Fresh Graduates are welcome.

ทักษะ:

Express, Compliance, Data Analysis

ประเภทงาน:

งานประจำ

• Driving strategic initiatives (project-based role) across different markets and achieving business impact in growth, profitability, and efficiency.
• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
• Acts as an escalation point for problems and complaints, and manages compliance, contingency, and risk situations within its own area of control.
• Support data analysis and competitor benchmarking, take a hypothesis-driven approach to address business challenges, identify new growth opportunities and initiate the project with a structured business case.
• Requirements: 3 years+ of experience working.
• Strong critical thinking and ability to form actionable insights and recommendations using analytic skills.
• Strong project management, stakeholder management and communication skills.
• Able to work in fast-paced and dynamic environment.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Express, Budgeting, Business Development, English

ประเภทงาน:

งานประจำ

• Job Description: Initiate new ideas to develop strategic projects for growth and cost optimization in multiple areas (e.g.SOC expansion strategy, Linehaul planning, Network collaboration with other 4PLs, Incentive adjustment and creation).
• Coordinate with both internal and external stakeholders to propose/align/sign-off all key initiatives, strategies, and plans with options, solutions, and impacts.
• Serve as Co-PMO to ensure smooth project mitigation and oversee full implementation.
• Responsible for budgeting and forecasting including the investment plan, and align on operational feasibility.
• Monitor Middle-mile performance and provide solutions for issues found.
• Serve as a SWAT team during critical moments in the middle-mile process.
• Requirements: Bachelor or Master Degree in any fields - bachelor in Logistic engineering, Logistics Supply Chains Management.
• At least 5-7 years of experience in operations strategy, business development, logistics is a plus.
• Hands-on experience in express delivery industry is an advantage.
• Proven leadership abilities and strong people management skills.
• Excellent analytical thinking with a proactive approach to initiating solutions.
• Strong logical reasoning and effective problem-solving capabilities.
• Able to thrive in a fast-paced, dynamic work environment.
• Excellent verbal and written communication skills in English.

ทักษะ:

Finance, Express, Payroll, English

ประเภทงาน:

งานประจำ

• Reconcile costs with Ops & vendors.
• Oversee driver incentives, payroll integration, and zone model updates.
• Reconcile subcontractor costs and manage accruals.
• Update process flowcharts and identify integrity checkpoints.
• Highlight operational constraints and develop solutions.
• Collaborate with multiple teams to enhance cost accuracy and reporting efficiency.
• Manage project timelines, SOP development, and transformation initiatives.
• Ensure proper input controls and sign-off processes are in place before implementation.
• Requirements: Analytical and planning skills.
• Project management skills (prioritization, problem identification, data justification, timeline manage).
• Attention to detail; identify any irregularities in records or transactions that could indicate fraudulent activity or deviation in operation.
• Good coordination skills to align with stakeholders from all levels.
• Quick learning with ability to adapt to changing situation and new challenges.
• Good in Finance Modeling.
• Can communicate in English.

ทักษะ:

Express, Excel, Problem Solving

ประเภทงาน:

งานประจำ

• Able to response sellers on operation issue and able to coordinate with relevant team to solve seller s issue.
• Able to collect bills on-time and able to use excel on billing.
• Able to handle sellers and prioritize things.
• Account management skills.
• Basic excel for billing.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Express, Business Development, Analytical Thinking, English

ประเภทงาน:

งานประจำ

• Job Description: Lead team to develop framework to conduct analysis and initiate new ideas to optimize SPX network across all miles on cost, speed and capacity (e.g. determine numbers and locations of Sortation centers and Regional centers).
• Design end-to-end order flow to facilitate growth, cost optimization and SLA improvement initiatives.
• Responsible for SPX network configuration in in-house system to setup and revise middle-mile routing and sorting plan, propose feasible solutions and potential impacts ...
• Work closely with operations and local product to troubleshoot operational issues related to order path and network routing.
• Coordinate with both internal and external stakeholders to propose, align and finalize key business direction.
• Serve as a SWAT team during critical moments in the middle-mile network route configuration.
• Requirements: Bachelor or Master Degree in any fields - bachelor in Logistic engineering, Logistics Supply Chains Management.
• At least 5-7 years of experience in operations strategy, business development, logistics is a plus.
• Hands-on experience in express delivery industry is an advantage.
• Proven leadership abilities and strong people management skills.
• Excellent analytical thinking with a proactive approach to initiating solutions.
• Strong logical reasoning and effective problem-solving capabilities.
• Able to thrive in a fast-paced, dynamic work environment.
• Excellent verbal and written communication skills in English.

ทักษะ:

Express, Finance, Compliance, English

ประเภทงาน:

งานประจำ

• Handle invoice processing, payment scheduling, ensuring timely payment of bills, and managing credit terms.
• Maintain and organize financial documents and receipts.
• Ensure accurate entry and updating of financial information in databases.
• Assist in monitoring and tracking payment activity for credit term sellers.
• Facilitate communication between finance and commercial.
• Develop and implement financial policies and procedures to ensure consistency and compliance.
• Regularly review and update financial procedures to reflect changes.
• Provide financial insights and support strategic decision-making.
• Help prepare financial reports, statements, and summaries for internal use as a weekly, monthly, or quarterly.
• Oversee billing, invoicing, and collections from sellers.
• Collaborate with commercial and finance teams to optimize financial performance.
• Provide guidance and resolve any issues related to finances.Handle invoice processing, payment scheduling, ensuring timely payment of bills, and managing credit terms.
• Maintain and organize financial documents and receipts.
• Ensure accurate entry and updating of financial information in databases.
• Assist in monitoring and tracking payment activity for credit term sellers.
• Facilitate communication between finance and commercial.
• Develop and implement financial policies and procedures to ensure consistency and compliance.
• Regularly review and update financial procedures to reflect changes.
• Provide financial insights and support strategic decision-making.
• Help prepare financial reports, statements, and summaries for internal use as a weekly, monthly, or quarterly.
• Oversee billing, invoicing, and collections from sellers.
• Collaborate with commercial and finance teams to optimize financial performance.
• Provide guidance and resolve any issues related to finances.
• Requirements: Bachelor s degree in any field.
• Financial knowledge.
• Be able to understand basic English (mainly on reading and writing).
• Experienced in logistic field is a plus.
• Be able to work in a fast-paced environment and accept change.
• Analytical and problem-solving skills.
• Attention to detail and accuracy in financial reporting.
• Strong communication and interpersonal skills to collaborate with different teams.
• Proficiency in Microsoft Excel and financial modeling.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Express, Assurance, Compliance

ประเภทงาน:

งานประจำ

• Manage Customer Service Team Oversee the day-to-day operations of the customer service team, ensuring optimal performance and achievement of KPIs such as response time, resolution time, and customer satisfaction (CSAT).
• Process Optimization Continuously evaluate and optimize customer service processes and workflows to improve efficiency, reduce costs, and enhance the customer experience.
• Monitor and Analyze Performance Metrics Track key performance indicators (KPIs), inc ...
• Develop and Implement Training Programs Create and implement training programs for customer service agents, ensuring they are knowledgeable about products, services, and best practices in customer support.
• Handle Escalations and Complex Cases Act as the point of escalation for complex customer issues, ensuring timely and effective resolutions while maintaining a high level of customer satisfaction.
• Collaborate with Cross-Functional Teams Work closely with product, IT, and sales teams to address customer needs, enhance service offerings, and resolve systemic issues affecting service quality.
• Maintain Quality Assurance Oversee the implementation of quality assurance (QA) processes, monitoring customer interactions to ensure compliance with company standards and continuous improvement.
• Requirements Bachelor's degree in Business Administration, Operations Management, or a related field. Relevant certifications or advanced degrees are a plus.
• At least 1-2 years of experience in customer service or operations management, with a proven track record of leading and improving customer service teams.
• Strong leadership and team management skills with the ability to motivate, mentor, and develop customer service agents.
• Ability to analyze service data, performance metrics, and customer feedback to drive operational improvements.
• Strong verbal and written communication skills, capable of interacting with various internal stakeholders and handling customer escalations effectively.
• Ability to think critically, troubleshoot complex issues, and implement solutions in high-pressure environments.
• A deep commitment to delivering high-quality service and an understanding of customer needs, ensuring a positive customer experience.
• Ability to manage multiple tasks, prioritize workload effectively, and ensure deadlines and objectives are met consistently.

ทักษะ:

Express, Compliance, Payroll

ประเภทงาน:

งานประจำ

• Job Description: Monitor and manage daily employee attendance records through the timekeeping system (e.g., Empeo, WFM).
• Verify, update, and maintain accurate data on absences, lateness, overtime, and shift changes.
• Reconcile data errors, document corrective actions, and communicate updates to relevant parties on a daily basis.
• Review and process employee leave requests to ensure compliance with company policies and attendance records.
• Serve as the key contact point for investigating and resolving all attendance-related inquiries from employees or other stakeholders.
• Generate weekly and monthly reports on absenteeism, tardiness, leave balances, and other attendance metrics.
• Prepare and submit accurate attendance reports for timely payroll processing.
• Provide training and guidance to employees on how to use the attendance and timekeeping systems.
• Assist in the setup, maintenance, and continuous improvement of time attendance systems (e.g., biometric, card access).
• Ensure adherence to all attendance-related policies and recommend improvements to systems or processes as needed.
• Perform additional tasks and responsibilities as assigned by management to support team operations and business needs.
• Requirements: Bachelor's degree in Human Resources, Business Administration, or a related field.
• Possess experience in HR administration, time attendance, or payroll roles.
• Fresh graduate is welcome to apply.
• Proficiency in time attendance and workforce management systems (e.g., Empeo, or similar).
• Strong problem-solving skills and attention to detail.
• Excellent communication and coordination skills to interact with multiple departments.
• Proficient in Google Sheet, Microsoft Excel and reporting tools.
• Ability to handle confidential information with a high level of integrity.

ทักษะ:

Express, SUN, Negotiation

ประเภทงาน:

งานประจำ

• Online lead sourcing via online search or partners referral program to find potential expansion partners according to the requirement.
• Pitch, onboard, and train new expansion partners on a monthly basis.
• Monitor, evaluate and solve issues related to performance KPI (>97% SLA).
• Day to day solving of operational issues with partners, and monthly processing of payments to partners.
• Actively coordinate with partners and IC fleet to solve CX cases within 20 hours.
• Handling dispute lost and claim for partner with recovery team.
• Manage backlog (unsuccessful delivery) vol and foresee potential problem due to high vol of backlog.
• Manage LH management, COD management, Stuck & Lost orders.
• Monitor and solve incoming partner issues during Sat/ Sun.
• Strong negotiation and presentation skills.
• Ability to analyze data.
• Basic proficiency in Microsoft office(Excel, Words, Powerpoint).
• Have a good sense of process understanding and workflow optimization.
• Good at communication, negotiation, and problem-solving.
• Work independently and proactively take on new responsibilities where most needed.
• A proactive, fast learner, team player with ability to work in dynamic environments.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Express, Finance, Accounting, English

ประเภทงาน:

งานประจำ

• Ensure commission payment and legal documentation of 4000+ partners are timely, accurate and payable.
• Reconcile and analyze raw data for accurate commission calculation for Corporate and Individual partners.
• Follow-up and verify Receipt/Tax Receipt of Corporate partners.
• Support commission rules configuration in Finance ops portal (Finance system).
• Support withdrawal transactions in SDOP Balance (Partner s wallet system).
• Support data for shipping fee receipt generation.
• Collect and follow-up partners monthly fee payment.
• Coordinate with SEA Finance, SPX Fin Ops, other internal teams, and partners to make commission.
• Requirements: Minimum Bachelor s degree in Finance, Accounting, Business administration or related field.
• New graduate or 1-2 years experienced in related field.
• Proficient in Excel.
• Good attitude, logical thinking and strong analytical and problem solving skills.
• Ability to adapt and thrive in fast-pace dynamic environment.
• Basic/good command of English.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Express, Project Management, Data Analysis

ประเภทงาน:

งานประจำ

• Utilize the daily performance report, history of excellence, and team development to oversee day-to-day operations at the sorting facility.
• Improve the staff's Key Performance Indicators (KPIs) on productivity, quality, service level, and stakeholder satisfaction on a continuing basis.
• Able to report to management concern party a summary of data, operational concerns, and improvement procedures.
• Optimized manpower from the planning team to operate as our cycle time and hourly volume.
• Coaching and advising team member.
• Requirement: 3+ years experiences in Express, Warehouse Management, Logistics or related field.
• Able to travel between Sorting center and Head office.
• Flexible to work in case of urgency.
• Have experiences on operational project management.
• Have a skill on Data Analysis, Excel / Google sheet / Presentation.

ทักษะ:

Express, SQL, Excel, English

ประเภทงาน:

งานประจำ

• Analyze internal and external data (generally with SQL, Excel, Python).
• Apply structured framework to estimate hard-to-find information and deliver original insights.
• Improve existing estimation and forecast solutions by scrutinizing current assumptions, identifying how our understanding would change if assumptions change, and quantifying these uncertainty (i.e. sensitivity analysis).
• Translate complex data analysis into accessible business-focused reports and recommendations.
• Present results to senior management on a regular basis.
• Serving as in-house consultant for data-driven solutions.
• Collaborate with stakeholders to build analytics capabilities.
• Requirements: Bachelor's degree or higher in a relevant field of study.
• Experience working with one or more languages for querying and analysis (e.g. SQL, Python).
• Strong analytical skills and must be comfortable with analysis of quantitative data.
• Good structural thinker.
• Experience working with multiple stakeholders across various divisions.
• Satisfactory understanding in English.
• Self-driven with willingness to learn and improve.
• Strong sense of responsibility and ability to work in fast-paced and growth changed environment.
• Experience working with unstructured data is not necessary but is a plus.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Express, Project Management, Data Analysis, English

ประเภทงาน:

งานประจำ

• Develop comprehensive project plans for improvement initiatives, including scope, objectives, deliverables, timelines, and resource requirements.
• Coordinate project activities, monitor progress, and ensure adherence to project schedules and budgets.
• Identify and mitigate project risks and issues, and escalate as necessary to ensure timely resolution.
• Conduct a thorough analysis of our First Last Mile operation and Hub process.
• Identify opportunities for process optimization, cost reduction, and performance improvement through operational flow.
• Develop and implement initiatives to optimize capacity, efficiency, and quality.
• Requirements: 1-3 years of industry experience with process improvement.
• Proven experience in project management, and change management preferably in logistics or transportation management.
• A strong understanding of operations optimization principles, logistics operations, and supply chain best practices is a plus.
• Strong in data analysis skill.
• Excellent English communication, presentation, and interpersonal skills.

ทักษะ:

Express, Data Analysis

ประเภทงาน:

งานประจำ

• Monitor customer contact volumes (Calls/Chats) in real time.
• Address immediate issues when contact volume spikes unexpectedly or deviates from the forecast.
• Track agent statuses (e.g., Ready, Not Ready, Break) and raise alerts in case of anomalies.
• Make real-time adjustments to breaks, shifts, or queue assignments based on current conditions.
• Record real-time events (Real-time Event Logging) for post-analysis and reporting.
• Utilize WFM tools such as Genesys, Excel, or others to monitor and analyze live data.
• Support the generation of brief daily reports such as Adherence and SLA Real-time Dashboards.
• Qualifications: Experience in customer service or data analysis.
• Proficient in Excel or Google Sheets.