เงื่อนไขการค้นหา

ประเภทงาน:

งานประจำ

• ตอบรับสายโทรศัพท์จากลูกค้าที่สนใจสินเชื่อรถยนต์/รถมอเตอร์ไซค์.
• ให้ข้อมูลเบื้องต้นเกี่ยวกับผลิตภัณฑ์สินเชื่อ เงื่อนไข อัตราดอกเบี้ย ระยะเวลาผ่อนชำระ และโปรโมชั่นต่างๆ.
• ให้คำแนะนำและคำปรึกษาที่ถูกต้องและรวดเร็วตามนโยบายบริษัท.
• บันทึกข้อมูลการติดต่อและความสนใจของลูกค้าลงในระบบ CRM อย่างถูกต้องและครบถ้วน.
• ส่งต่อข้อมูลลูกค้าที่มีศักยภาพ ไปยังหน่วยงานที่เกี่ยวข้องเพื่อดำเนินการขั้นตอนต่อไป.
• ติดตามผลและอัพเดทสถานะของลูกค้าในระบบ.
• ปฏิบัติงานตามคู่มือและมาตรฐานการให้บริการของบริษัทอย่างเคร่งครัด.
• รักษาความลับของข้อมูลลูกค้าและข้อมูลทางธุรกิจ..

ทักษะ:

Finance, Excel, Power point

ประเภทงาน:

งานประจำ

• Service and process the foreign trade transaction for customers who come in contact with services in foreign trade. As well as providing initial guideline how to complete application, receive feedback or comment from customer in order to further improve the service.
• Verify the accuracy and completeness of the customer s application document and other support documents. Check the customer's credit limits against term & conditions provided by credit team, request for approval according to delegation of authority, pr ...
• Sign and deliver DL/C, endorse the Bill of Lading, and endorse Delivery Order, issues Shipping Guarantee.
• Receive the import bill/DLC bill and notify customer. As well as follow up customer bill acceptance and/or payment.
• Receive export document from customer and check for completeness of document, coordination with the back office to proceed to next step according to procedure.
• Follow up import bill payments from customers including DLC, pending payment export bill and interest (if any).
• Monitor forward contract settlement as per procedure by coordinating with related parties.
• Filing credit approval memo and related customer profile document.
• Bachelor's degree or preferable master s degree in business administration major in Finance & Banking, Marketing or any related fields.
• Minimum 1-2 years of Trade Finance related business, Welcome New Graduate.
• Strong Knowledge and understanding of the international trade products.
• Ability to adapt to various changes in the banking business.
• Have basic knowledge in credit product and approval process.
• Good written and spoken English. ( Toeic 650 score is a plus).
• Familiar with Excel, Power Point and World.
• Able to drive.
• Able to work outside office or travel occasionally.
• Able to work as replacement in other nearby location occasionally.
• Please note that we will get in touch with shortlisted candidates only.
• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN.
• (https://krungsri.com/b/privacynoticeen).
• The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..

ทักษะ:

Accounting, Oracle, Financial Reporting

ประเภทงาน:

งานประจำ

• Centralize P2P accounting SSC team who are responsible for handling mass transactional accounting activities related to Account Payable (AP), Account Receivable (AR), Fixed Assets (FA), etc. across Krungsri Group.
• Prepare appropriate environments both related processes and authority requirements to ensure that we provide SSC services to each subsidiary with strong controllership as well as compliance with related regulatory requirements i.e. power of attorney, user authorization to access system, related party transactions, etc.
• Ensure that Accounting SSC team provide excellence services with accuracy, completeness and timely according to their related policies and procedures to minimize any impact or/and potential exposure to subsidiaries.
• Ensure accounting entries related to P2P accounting activities completely generated by Oracle P2P and be reconciled with Oracle P2P GL on timely basis.
• Work closely and coordinate with accounting team of subsidiaries to ensure that Accounting SSC perform, complete, deliver and support business units promptly per their requirements needed.
• Leverage Oracle Finance System and related Finance system platform to optimize related processes continuously for productivity improvement as well as controllership.
• Perform ad hoc assignment.
• Review SSC activities related to Account Payable (AP), Account Receivable (AR), Fixed Assets (FA), etc. across Krungsri Group.
• People Development - develop and improve skills, knowledge and expertise of Coachs Team member by providing them with training and arranging knowledge testing in order to improve SSC productivity and effectiveness.
• Bachelor s or Master s degree in Accounting, Finance & Banking, Business Administration, Economics, or any related field.
• Minimum 10 years of experience in accounting or finance, preferably in a shared services or corporate environment. Experience in accounts payable, receivables, general ledger, and financial reporting is required.
• Banking business.
• Accounting position of other businesses e.g. Asset Management, Auto Business, Securities etc.
• Good knowledge of banking services and interested in financial services and technology environments.
• At least 5 years of experience in managing team.
• Talent Acquisition Department Bank of Ayudhya Public Company Limited.
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• (https://krungsri.com/b/privacynoticeen).
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
• Only shortlisted candidates will be contacted"
• FB: Krungsri Career.
• LinkedIn: Krungsri.
• LINE: Krungsri Career.

ทักษะ:

Analytical Thinking

ประเภทงาน:

งานประจำ

• Recruitment Policy & Standards: Define the overarching recruitment strategy and selection standards to ensure high-quality hiring across Corporate, Oil, and Non-oil units..
• TA Performance Oversight: Monitor and evaluate the effectiveness of the talent acquisition process at a group level, ensuring the recruitment engine supports business agility and ROI..
• Talent Management & Leadership PipelineLeadership Development Framework: Establish p ...
• Succession Planning & HiPo: Design the framework for identifying High-Potential (HiPo) talent and managing Succession Planning for critical roles across all business units..
• Career Architecture: Define structured career paths and internal mobility frameworks to foster talent growth and long-term retention within the group..
• Organizational Development (OD) & Performance FrameworkPerformance Management Architecture: Design and govern the Performance Management System (PMS) framework. Focus on defining how performance is measured and tracked across different business types (Oil vs. Non-oil) to ensure alignment with corporate goals..
• Organizational Design: Lead initiatives related to organizational structure reviews, role clarity, and agility to ensure the company remains competitive and efficient..
• Strategic Change Management: Act as a lead for large-scale organizational change initiatives to improve overall organizational health and efficiency..
• Culture & Employee Engagement.
• Culture Transformation: Define and drive the organizational culture and core values, ensuring a unified "One Company" identity while respecting the operational nuances of the Oil and Non-oil sectors..
• Engagement Strategy: Oversee the group-wide employee engagement framework and survey methodologies. Analyze data to provide high-level insights into organizational climate and morale..
• Sustainable Culture Initiatives: Design long-term programs that promote a high-performance mindset and foster deep-rooted organizational commitment..
• Strategic Analytics & Executive Advisory.
• People Analytics: Establish a data-driven approach to HR by providing advanced analytics and strategic reports to the executive team to support business planning..
• Policy Governance & Communication: Ensure all COE-related policies are clearly communicated and effectively adopted by various business units, providing expert guidance to senior leadership on complex people and organizational issues..
• QualificationsExperience: 15+ years in Human Resources, with a strong track record in leading COE functions.
• Industry Knowledge: Proven ability to manage HR strategies across diverse sectors, preferably in Energy (Oil) and Retail/Service (Non-oil)..
• Strategic Architecture: Expertise in designing scalable frameworks and policies that can be localized by HRBPs in different business units..
• Analytical Thinking: Strong capability in using data to measure the ROI of talent and culture initiatives..

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Able to work as a shift, Good Communication Skills, Service-Minded, Thai

ประเภทงาน:

งานประจำ

• สถานที่ทำงาน: ลาดพร้าว 87 แยก 25.
• เงินเดือน: 18,000 - 22,000 (ขึ้นกับประสบการณ์และความสามารถ).
• ภาษา: ภาษาไทย (ฟัง พูด อ่าน เขียน ได้คล่อง), ภาษาอังกฤษ (ฟัง พูด อ่าน เขียน ได้เบื้องต้น).
• เวลาทำงาน: ช่วงเรียนรู้งาน วันจันทร์-เสาร์ 09.00 - 18.00 น., ช่วงเข้ากะ กะละ 12 ชั่วโมง 4 วัน/สัปดาห์.
• ค้นหา CS สายบวก! ไม่ใช่แค่คอยตอบแชท แต่พร้อมที่จะดูแลเชิงรุก กระตุ้นยอดขาย เพื่อรับค่าคอมฯ แบบจุใจ! เบื่อไหมกับการเป็น CS ที่นั่งรอตอบคำถามตามสคริปต์ไปวันๆ? ที่นี่เรามองหา "นักแก้ปัญหาและนักสร้างโอกาส"! หน้าที่ของคุณไม่ใช่แค่ Support แต่คือการดูแลลูกค้าอย่างใกล้ชิด ติดตามผลลัพธ์ ทำให้ลูกค้ารักสินค้าและบริการของเรา กระตุ้นการตัดสินใจซื้อ และสนุกไปกับการ Upsell ยิ่งคุณดูแลลูกค้าได้ดีเยี่ยมเท่าไหร่ รายได้จาก "ค่าคอมมิชชั่น" ของคุณก็จะยิ่งพุ่งสูงขึ้นเท่านั้น! ถ้าคุณรักงานบริการและมีสายเลือดนักขายแฝงอยู่. มาร่วมเติบโตไปด้วยกัน!
• Support 80% / Follow-up & Upsell 20%.
• ความรับผิดชอบหลัก (Key Responsibilities).
• Multichannel Support: ให้คำแนะนำและแก้ไขปัญหาการใช้งานระบบ Paxel ผ่านทาง Live Chat, Email, Social Platform และทางโทรศัพท์ผ่าน ระบบ call-center อย่างมืออาชีพและสุภาพ.
• Proactive Engagement: ติดตามสถานะการใช้งานของลูกค้า (Monitoring) และติดต่อสอบถามหรือให้คำแนะนำเพิ่มเติมก่อนที่ลูกค้าจะแจ้งปัญหาเข้ามา เพื่อเพิ่มอัตราการต่ออายุสมาชิก (Retention).
• Technical Troubleshooting: วิเคราะห์และแยกแยะปัญหาทางเทคนิคเบื้องต้น สามารถอธิบายขั้นตอนการแก้ไขที่ซับซ้อนให้กลายเป็นเรื่องง่ายสำหรับลูกค้า และประสานงานกับทีม Developer หรือฝ่ายที่เกี่ยวข้อง เพื่อแก้ไขปัญหาทางเทคนิคให้ลูกค้าอย่างรวดเร็ว.
• CRM & Task Management: บันทึกข้อมูลลูกค้าและจัดการเคสอย่างเป็นระบบผ่านโปรแกรม CRM และติดตามความคืบหน้าของงานผ่าน Task Management เพื่อไม่ให้ตกหล่น.
• Knowledge Base Contribution: รวบรวมคำถามที่พบบ่อย (FAQs) เพื่อช่วยทีมพัฒนาคู่มือการใช้งาน (Manual) หรือบทความ Knowledge Base บนเว็บไซต์.
• Shift Work: สามารถเข้ากะตามช่วงเวลาที่กำหนดเพื่อให้ครอบคลุมการดูแลลูกค้าอย่างต่อเนื่อง.
• Experience: มีประสบการณ์ด้านงานบริการลูกค้า (Customer Service) อย่างน้อย 1-2 ปี หากมีประสบการณ์ในธุรกิจ SaaS หรือ Tech Startup จะได้รับพิจารณาเป็นพิเศษ.
• Communication Skills: มีทักษะการสื่อสารดีเยี่ยม สามารถจับประเด็นสำคัญได้ไว ใช้ภาษาไทยได้อย่างถูกต้อง สุภาพ และมีน้ำเสียงที่เป็นมิตร (Service Mind).
• Analytical Thinking: มีตรรกะในการคิด (Logic) ที่ดี สามารถแยกแยะความสำคัญของปัญหา และตัดสินใจแก้ไขสถานการณ์เฉพาะหน้าได้อย่างใจเย็นและเป็นระบบ.
• Tech Savvy: เรียนรู้การใช้งานซอฟต์แวร์ใหม่ๆ ได้รวดเร็ว หากใช้โปรแกรมกลุ่ม Task Management (เช่น Notion, CODA, Trello) หรือ CRM (เช่น HubSpot, Zendesk) ได้จะพิจารณาเป็นพิเศษ.
• Emotional Intelligence: มีความฉลาดทางอารมณ์สูง (EQ) สามารถรับมือกับลูกค้าที่กำลังหงุดหงิดได้ด้วยความเข้าใจและอดทน.
• Ownership: มีความรับผิดชอบสูง ตื่นตัวในการทำงาน (Active) ไม่รอให้งานเดินเข้ามาหา แต่พร้อมเดินเข้าหางาน.
• Mindset: มี "Growth Mindset" และ "Empathy" (ความเข้าใจอกเข้าใจลูกค้า) มุ่งเน้นการแก้ปัญหาที่ต้นเหตุ ไม่ใช่แค่แก้ปัญหาให้จบเป็นครั้งคราว.
• หากสื่อสารภาษาอังกฤษได้ จะพิจารณาเป็นพิเศษ (สินค้าและบริการของเรารองรับทั้งในไทยและทั่วโลก).
• Education: ปริญญาตรีทุกสาขา.
• ประกันสังคม.
• โบนัสประจำปี (ตามผลประกอบการบริษัท).
• งานเลี้ยงสังสรรค์ประจำปี.
• ค่ากะ.
• Incentive/Commission (ตามโครงสร้างบริษัท/ผลประกอบการ).
• Work From Home (ขึ้นอยู่กับความสามารถและความรับผิดชอบ กำหนดโดยผู้บังคับบัญชา).

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• อีกทั้งยังมีบริษัทในเครือ ดังนี้
• บริษัท ไว้ท์เครน แฮลท์โปรดักส์ จำกัด ปี2540 โรงงานผลิตอาหารเสริมโปรไบโอติก ต้นข้าวสาลีอ่อน แบรนด์ เดลี่กรีน จำหน่ายในประเทศ และส่งออก
• บริษัท เฟิร์ส ออร์แกนิก ฟาร์ม จำกัด ปี2546 โรงงานผลิตปุ๋ยชีวภาพ สารปรับปรุงดิน อาหารเสริมพืชชีวภาพ แบรนด์ พลูโต
• ไร่เดลี่กรีน ออร์แกนิก (Daily Green WNK Organic Farm) อำเภอวังน้ำเขียว จังหวัดนครราชสีมา ปี2557.
• โทรศัพท์นำเสนอสินค้า/บริการของบริษัทให้กับลูกค้า ตามรายชื่อลูกค้าที่บริษัทจัดเตรียมให้ (Sales Online).
• ให้ข้อมูลสินค้า โปรโมชั่น เงื่อนไขการขาย และตอบข้อซักถามของลูกค้าอย่างถูกต้อง.
• ปิดการขายและบันทึกข้อมูลการขายลงในระบบ (CRM / ERP).
• ติดตามผลการขาย การชำระเงิน และประสานงานกับฝ่ายที่เกี่ยวข้อง.
• ดูแลรักษาความสัมพันธ์ที่ดีกับลูกค้าเก่า และกระตุ้นยอดขายซ้ำ.
• รับข้อร้องเรียนหรือข้อเสนอแนะจากลูกค้า และรายงานต่อหัวหน้างาน.
• จัดทำรายงานยอดขายประจำวัน/สัปดาห์/เดือน.
• ทำ Content ช่วยขาย สื่อต่างๆ ได้แก่ Lazada/Shopee/Tiktok/FB/IG/Line.
• ปฏิบัติงานอื่น ๆ ตามที่ได้รับมอบหมาย.
• วุฒิการศึกษา ม.6 / ปวช. / ปวส. / ปริญญาตรี ทุกสาขา.
• มีประสบการณ์ด้าน Sales Online / Sales / Telesales / Call Center จะพิจารณาเป็นพิเศษ.
• สามารถลงมือปฏิบัติงานเอง และคุมทีมงานได้.
• มีประสบการณ์ในตำแหน่งไม่น้อยกว่า 1-3 ปีขึ้นไป.
• สามารถทำ Content ช่วยขาย สื่อต่างๆ ได้แก่ Lazada/Shopee/Tiktok/FB/IG/Line ได้.
• ใช้โปรแกรม Microsoft office และการทำ presentation นำเสนอได้เป็นอย่างดี.
• มีใจรักงานขาย มีความอดทน และสามารถทำงานภายใต้แรงกดดันได้.
• มีประสบการณ์ด้านการขายหรือการตลาด สินค้าสัตว์น้ำ- สินค้าเกษตร จะพิจารณาเป็นพิเศษ.
• เริ่มงานได้ทันที จะพิจารณาเป็นพิเศษ.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Electrical Engineering, Mechanical Engineering

ประเภทงาน:

งานประจำ

• Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center.
• Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed.
• Establish performance benchmarks, conduct analysis, and prepare reports on all aspects of the critical facility operations and maintenance.
• Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
• Data Center capacity planning and reporting.
• Provide training and guidance to Engineering Operations Technicians.
• Ensure all safety procedures are adhered to by vendor and Amazon staff.
• Establish performance benchmarks, conduct analysis, and prepare reports on all aspects of the critical facility operations and maintenance.
• Communicate complex technical information to a non-technical audience.
• A day in the life
• Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).
• Provide operational readings and key performance indicators to make sure uptime is maintained
• Diverse Experiences
• AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.
• Why AWS?
• Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
• Inclusive Team Culture
• AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
• Mentorship & Career Growth
• We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
• Work/Life Balance
• We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve in the cloud.
• BASIC QUALIFICATIONS.
• 5+ years of relevant work experience in a data center or other critical facility management.
• Hands-on experience and solid knowledge in MEP and facility operations.
• PREFERRED QUALIFICATIONS.
• Bachelor s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.
• Engineering licenses such as Associate Engineer, Professional Engineer, or equivalent.
• Electrical or mechanical operation license.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.

ทักษะ:

Budgeting, English, Mandarin

ประเภทงาน:

งานประจำ

• Taiwanese English (native-level).
• US/UK English (native-level).
• Taiwanese Mandarin (native-level).
• Taiwanese Hokkien (native-level).
• Roles.
• There are two roles in this project: Agent and Customer.
• Participants will be assigned one of these roles and will read from a provided script during the recorded call.
• If you speak more than one of the languages listed above, you are welcome to participate in multiple language tasks.
• Work Scope.
• Participants will be required to do the following.
• Making short calls to an Interactive Voice Response (IVR) (dialed number, Hong Kong number) using your mobile phone. Each call should not take longer than 10 minutes.
• Scripts will be provided. Participants are expected to read your given scripts. There will be two role (Agent and customer), you are expected to read and record your assigned part only.Scripts are generated by AI. It may include sentences that don t sound natural in local speech. Participants are expected to review and adjust the scripts so they sound natural.
• The call will be automatically recorded once you dial the number. There is no need to use a separate recording device.
• Participants can record up to 40 audio minutes for each language. *Volume can be assigned as per your availability.
• More details of the task and instruction will be shared later.
• Payment Details.
• Taiwanese English: USD 24.00.
• US/UK English: USD 24.00.
• Taiwanese Mandarin: USD 24.00.
• Taiwanese Hokkien: USD 24.00.
• Important Notes.
• Only complete and quality-approved recordings will be eligible for payment..
• Telecom fee is already included in the payment.
• If you are able to participate in more than one language task, you can increase your total earnings..
• The difference is related to project budgeting and not participant qualifications.
• Payment terms are 15 working days from the billing date. PO will be issue after client approval. - Payoneer (sign up): valid for amount ofUSD10 or more. Payoneer does charge fees when transferring out of Payoneer. Check out their website at www.payoneer.com for more details. - PayPal (sign up): valid for any amount. PayPal fees are approximately 4% of the transaction value. - Wire transfer: valid for amount of USD50 or more. Wire transfer fees are typically US$2 for domestic transfers.- Local Transfer: valid for any amount (Thailand Banks only). No transaction fees are charged.
• There may be fees associated with payments that are levied by payment providers. Andovar is not responsible for fees charged by payment providers, merchant banks, intermediate banks, end-user banks or other payment services.
• Flexibility - Work from anywhere.
• Simplicity - Tasks are short and easy to follow.
• Variety - Enjoy multiple task types.
• Security - Your data is strictly protected.
• We also run additional data-collection projects, including voice recording, pair conversation recording, utterance recording and other voice and video data collection tasks. If you successfully complete this assignment, you can expect to receive more opportunities from us in the future.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Electrical Engineering, Mechanical Engineering, English

ประเภทงาน:

งานประจำ

• Supervise contractors who perform servicing or preventive maintenance.
• Perform limited maintenance tasks to include: filter changes, battery system PMs, and Rack PDU & Rack ATS replacements.
• Perform root cause analysis for operational issues.
• Troubleshoot facility and rack level events.
• Ensure all personnel on-site follow safety protocols.
• Work on-call and a rotating schedule as needed.
• Take daily operational readings and provide metrics reporting to senior engineers.
• Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization.
• A day in the life
• The Data Center Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center.Walk job sites in uneven terrain.
• Work at heights and from ladders.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw.
• Regularly lift and/or move up to 4o pounds; and participate in group lifts for 41 pounds or more.
• Carry objects weighing up to 40 pounds for short distances.
• Work shifts longer than eight hours in duration.
• About AWS
• Diverse Experiences
• Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.
• Why AWS
• Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
• Work/Life Balance
• We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve.
• Inclusive Team Culture
• AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
• Mentorship and Career Growth
• We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
• BASIC QUALIFICATIONS.
• Associates Degree or Technical Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.
• Fluent in English language, both written and spoken.
• 2+ working in a Data Center or Mission Critical Environment.
• PREFERRED QUALIFICATIONS.
• Bachelor s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.
• 4+ years of Data Center Operation Experience.
• 2+ years with Microsoft Excel, Word, and Outlook.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Legal, Financial Analysis, Project Management, English

ประเภทงาน:

งานประจำ

• Direct and manage contract guard force to run daily data center operations.
• Handle site security incidents, escalations or any other security related issues.
• Provide after-hours on-call management support and participate in emergent, large scale event response when needed.
• Participate in re-occurring data center security audits and reviews.
• Executes established compliance processes with AWS policies, standards, guidelines and relevant legal and regulatory requirements.
• Provides input on, and may develop security methodologies, policies and procedures.
• Write reports and communicate with management on the status of physical security operations.
• Oversee new security construction or retrofit projects.
• Manage the security P&L for assigned site(s), assist management with financial analysis and contribute to financial decisions for security requirements.
• Collaborate with other teams to protect AWS Data Center personnel, information and assets.
• A day in the life
• Mission: Deliver pioneering physical security by working vigorously to earn and keep customer trust; providing a safe and secure environment for our people, assets, and customer data.
• Vision: Develop exceptional security professionals, consistently apply security processes, and pioneer new technologies that effectively balance security requirements with operational needs.
• Diverse Experiences
• AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.
• Why AWS?
• Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
• Inclusive Team Culture
• AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
• Mentorship & Career Growth
• We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
• Work/Life Balance
• We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve.
• BASIC QUALIFICATIONS.
• Extensive experience in corporate security and workplace safety, and experience designing and implementing investigative tactics including interviewing and documentation.
• Considerable knowledge of laws and practices of investigations and workplace safety, and considerable knowledge of current security technology including access control, CCTV, identification and special applications, with high ethical standards with proven ability to handle highly confidential and sensitive information; excellent judgment, discretion and diplomacy, with exhibiting excellent problem solving skills and attention to detail.
• Strong written and verbal English and Thai language.
• PREFERRED QUALIFICATIONS.
• Experience of working independently in a high security environment, able to perform security risk assessments and devise mitigation strategies.
• PSP or relevant certifications, Lenel Certifications, and familiarity with compliance standards such as ISO 27001.
• Experience in managing projects, small teams or contract guard force.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.

ทักษะ:

Compliance, Mechanical Engineering, AutoCAD, English

ประเภทงาน:

งานประจำ

• Preparing, scheduling, coordinating and monitoring the assigned engineering projects.
• Monitoring compliance to applicable codes, practices, QA/QC policies, performance standards and specifications.
• Interacting daily with the clients to interpret their needs and requirements and representing them in the field.
• Ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.
• Bachelor s Degree in Electrical or Mechanical Engineering.
• Engineering license is a must.
• Minimum 8-10 years work experience in Project Planning electrical system or fuel system experience in building,data center or oil and gas project.
• Excellent computer literacy and knowledge of design and visualization software.
• With strong interpersonal skills in maintaining client relationship.
• Good command of English communication.
• Must be a good team player and possess self-motivated driven working style.
• Excellent knowledge of design and visualisations software such as AutoCAD.
• Requisition Number: 229934 Job Function: Engineering

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Procurement, Electrical Engineering, Mechanical Engineering

ประเภทงาน:

งานประจำ

• Establish performance benchmarks, conduct analysis, and prepare reports on all aspects of the critical facility operations and maintenance.
• Responsible for the on-site management of sub-contractors and vendors, ensuring that all work performed is in accordance with established practices and procedures.
• Manage relationship with third party Colocation providers and their facility staff.
• Responsible for the operation of and management of both routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
• Data Center capacity planning and reporting.
• Assist in the design and build out of new facilities.
• May assist in projects to increase current Facility efficiency.
• Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency.
• Deliver quality service and ensure all customer demands are met.
• Procurement for DCEO related expenditure.
• Responsible for asset and inventory management.
• Diverse Experiences
• AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.
• Why AWS
• Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
• Work/Life Balance
• We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there s nothing we can t achieve in the cloud.
• Inclusive Team Culture
• AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
• Mentorship and Career growth
• We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
• BASIC QUALIFICATIONS.
• 4+ years of relevant work experience in maintaining electrical, mechanical, HVAC, fire systems experience in a data center or critical space facility.
• Ability to participate in a 24 x 7 rotating shift roster.
• Understanding of the electrical and mechanical systems used in a data center environment, including but not limited to DRUPS, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs and CRAC units.
• PREFERRED QUALIFICATIONS.
• Bachelor s Degree in either Electrical Engineering, HVAC, Mechanical Engineering or relevant technical (military/trade school) degree and relevant experience in a critical environment.
• Understanding of the electrical and mechanical systems used in a data center environment, including but not limited to DRUPS, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs and CRAC units.
• Experience in management of vendors/contractors performing construction, maintenance and upgrading works in large-scale critical environment.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Electrical Engineering, Mechanical Engineering, English

ประเภทงาน:

งานประจำ

• Supervise contractors who perform servicing or preventive maintenance.
• Perform limited maintenance tasks to include: filter changes, battery system PMs, and Rack PDU & Rack ATS replacements.
• Perform root cause analysis for operational issues.
• Troubleshoot facility and rack level events.
• Ensure all personnel on-site follow safety protocols.
• Work on-call and a rotating schedule as needed.
• Take daily operational readings and provide metrics reporting to senior engineers.
• Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization.
• A day in the life
• The Data Center Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center.Walk job sites in uneven terrain.
• Work at heights and from ladders.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw.
• Regularly lift and/or move up to 4o pounds; and participate in group lifts for 41 pounds or more.
• Carry objects weighing up to 40 pounds for short distances.
• Work shifts longer than eight hours in duration.
• About AWS
• Diverse Experiences
• Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.
• Why AWS
• Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
• Work/Life Balance
• We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve.
• Inclusive Team Culture
• AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
• Mentorship and Career Growth
• We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
• BASIC QUALIFICATIONS.
• Associates Degree or Technical Degree in Electrical Engineering or relevant discipline.
• Fluent in English language, both written and spoken.
• 2+ working in a Data Center or Mission Critical Environment.
• PREFERRED QUALIFICATIONS.
• Bachelor s Degree in either Electrical Engineering, HVAC, Mechanical Engineering or relevant technical (military/trade school) degree and relevant experience in a critical environment.
• Understanding of the electrical and mechanical systems used in a data center environment, including but not limited to DRUPS, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs and CRAC units.
• Experience in management of vendors/contractors performing construction, maintenance and upgrading works in large-scale critical environment.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).
• Perform rack installs, rack decommissioning, and facility management.
• Provide operational readings and key performance indicators to make sure uptime is maintained.
• About AWS
• Diverse Experiences
• AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.
• Why AWS?
• Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
• Inclusive Team Culture
• AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
• Mentorship & Career Growth
• We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
• Work/Life Balance
• We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve in the cloud.
• BASIC QUALIFICATIONS.
• Technical College Degree or Qualified Technical Diploma.
• Experience in mission critical environment with 5+ years of relevant work experience.
• An excellent understanding of the electrical and mechanical systems used in a data center, manufacturing or semiconductor environment, including but not limited to DRUPS, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs and CRAC units.
• PREFERRED QUALIFICATIONS.
• Experience in management of vendors/contractors performing construction, maintenance and upgrading works in large-scale critical environment.
• Proficient in technical verbal and written communication skills.
• Data Center or facility experience is a plus advantage.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Compliance, Mechanical Engineering, AutoCAD, English

ประเภทงาน:

งานประจำ

• Preparing, scheduling, coordinating and monitoring the assigned engineering projects.
• Monitoring compliance to applicable codes, practices, QA/QC policies, performance standards and specifications.
• Interacting daily with the clients to interpret their needs and requirements and representing them in the field.
• Ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.
• Bachelor s Degree in Electrical or Mechanical Engineering.
• Engineering license is a must.
• Minimum 5 years work experience in Project Planning electrical system or fuel system experience in building,data center or oil and gas project.
• Excellent computer literacy and knowledge of design and visualization software.
• With strong interpersonal skills in maintaining client relationship.
• Good command of English communication.
• Must be a good team player and possess self-motivated driven working style.
• Excellent knowledge of design and visualisations software such as AutoCAD.
• Requisition Number: 217161 Job Function: Engineering

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Risk Management

ประเภทงาน:

งานประจำ

• Bachelor's degree in a technical field, or equivalent practical experience.
• 2 years of experience in program management.
• Experience in driving the new product introduction (NPI) programs and process improvement initiatives.
• 2 years of experience managing cross-functional or cross-team projects.
• Experience with server hall infrastructure (e.g., server racks, server machines, networking switches, fiber management, etc.).
• Experience with electrical infrastructure (e.g., electrical switchyard, transformers, HV/MV transmission and distribution, etc.), or mechanical infrastructure (e.g., cooling towers, chillers, gensets, MCUs, etc.).
• Ability to build strong relationships, manage multiple concurrent projects, and lead various, global, cross-functional teams.
• Ability to adapt, thrive in ambiguous environments and create scalable process order to drive results.
• Ability to travel domestically and internationally up to 15% of the time.
• A problem isn t truly solved until it s solved for all. That s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.
• Our goal is to build a Google that looks like the world around us and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.
• The Data Center Operations (DCOps) organizations mission is to deploy, operate, and maintain a scalable and secure global Google Data center infrastructure safely, reliably, and efficiently, 24x7.
• In this role, you will lead the operational readiness strategy for Google's newest data center technical infrastructure. You will act as the vital bridge between product development and field execution, ensuring all new releases are designed, built, and deployed with operability, safety, and scale in mind.
• You will partner with data center infrastructure engineering, supply chain, manufacturing, and experts globally to drive the execution of operations and maintenance strategies for all product deployments.
• Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
• Represent the Data Center operations cross-function for new product development (NPI) programs that result in the launch and deployment of complex technical infrastructure.
• Ensure alignment of product and business goals by developing and driving program plans and coordinate activities within the established program timelines and budgets.
• Work closely with subject matter experts and point of contacts (POC) internal as well as external to the reporting organization. Highlight dynamic issues and manage the activities of internal and external resources in the planning and execution of programs.
• Be responsible for overall coordination of the Data Center Operations Product team, their activities and day to day management of the program and progress on appropriate cadence.
• Develop and execute risk management plans and communications plans.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Linux, UNIX, System Administration

ประเภทงาน:

งานประจำ

• Bachelor's degree in a technical field or equivalent practical experience.
• 8 years of experience in computing infrastructure, networking, operating systems, or hardware.
• 5 years of experience managing technical, vendor, agreement management, or delivery teams.
• Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
• Experience working in data center environments, including building and operating large-scale infrastructure, and network and compute architecture and life-cycle, and Linux/Unix system administration.
• Experience in installing, configuring, testing, troubleshooting and maintaining hardware servers and its components.
• Experience with initiating and executing initiatives in a global environment.
• Ability to lead and improve Environmental Health and Safety initiatives.
• Excellent performance with data gathering, analysis and presentation skills.
• Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting.
• Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans.
• In this role, you will lead a team of Data Center Technicians who perform quality installations of server and network hardware and their components, and maintain and troubleshoot any tests while modeling teamwork with a positive impact to site culture. You will also manage day-to-day operations and guide the team through the installation, configuration, testing, troubleshooting and decommissioning of our servers. In a similar fashion, you will also oversee the deployment of network components of the data center, lead teams on installations and develop project contingency plans. The AI and Infrastructure team is redefining what s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.
• We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
• Lead a team of individuals, set and communicate individual and team priorities that support organizational goals. Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.
• Partner with teams to meet goals and stakeholders to manage facility activities and set/implement short and long-term strategies.
• Maintain, monitor, and execute security and operational procedures and track/analyze trends to identify opportunities for improvements ensuring alignment with organizational policies.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues.
• Support and contribute to the implementation of Environmental Health and Safety (EHS) and other compliance programs and initiatives in collaboration with other teams to ensure environmental and safety incidents are investigated, resolved, and reported.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Accounting, Negotiation

ประเภทงาน:

งานประจำ

• Act as internal consultant to support strategy development and lead execution of key strategic projects.
• Take ownership of new partnership development, identify, develop and execute plan to align with company strategy.
• Work with head of department to plan and allocate partnership budget across channels.
• Develops and maintains productive working relationships with team members.
• Tracking business performance and create monthly summary report.
• Bachelor s degree in finance, Accounting, Business, IT, Engineer or any related field.
• At least 4 years experience in Business development, Strategic Planning, Financial Planning or related field.
• Experience in consultancy companies Big4 is a plus.
• Customer orientation, self-driven, strong negotiation skills and excellent interpersonal.
• Creative problem solver.
• High proficiency with Microsoft Excel, PowerPoint, understanding of financial.
• report is a plus.
• Location: True Digital Park, Punnawithi.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Contracts, Compliance, Quality Assurance

ประเภทงาน:

งานประจำ

• Manage and supervise daily contact center operations (calls, emails, chat channels).
• Ensure service levels, response times, and KPIs are met.
• Develop and implement operational procedures and workflows.
• Monitor call volumes and workforce planning (Roster) to ensure adequate staffing.
• Order and control small assets (PC/monitors) and amenities for the center.
• Coordinate staff recruitment, onboarding and termination with Allegiance as well as welfare benefits contracts.
• Submit Overtime and monthly bonus file to Allegiance.
• Team Leadership.
• Recruit, train, coach, and develop contact center Team Leaders and agents.
• Conduct Monthly and annual performance reviews and provide constructive feedback.
• Foster a positive, motivated, and customer-focused work environment.
• Coordinate animation (monthly events) with Team Leader and Director.
• Handle escalated customer complaints and complex cases.
• Performance & Quality Management.
• Track and analyze performance metrics (AHT, CSAT, CVR, AVERGA) on daily and monthly basis.
• Prepare operational reports and present performance insights to senior management.
• Animate the Quality committee with Coach, Team Leaders and Quality Manager and define improvement initiatives.
• Identify training needs and organize coaching sessions.
• Compliance & Process Improvement.
• Ensure compliance with company policies and data protection regulations. Assist Director with PCI certification.
• Bachelor s degree in Business Administration, Management, or related field.
• 5+ years experience in customer service/contact center operations.
• Minimum 2-3 years in a leadership or managerial role.
• Strong knowledge of contact center KPIs and workforce management.
• Fluency in Thai (both spoken and written).
• Skills & Competencies.
• Strong leadership and people management skills.
• Excellent communication and conflict-resolution abilities.
• Analytical and problem-solving mindset.
• Experience with CRM and contact center systems.
• Ability to work in a fast-paced, performance-driven environment.
• Customer-centric approach.
• Preferred Qualifications.
• Experience managing multi-channel or omnichannel contact centers.
• Knowledge of quality assurance frameworks.
• Experience with workforce management tools and reporting dashboards.

ทักษะ:

Linux, English

ประเภทงาน:

งานประจำ

• Deployment, Rack installation and server provisioning.
• Diagnose and resolve hardware issues across enterprise-scale server environments.
• Monitor fleet health and identify trending problems.
• Serve as a technical liaison for internal teams.
• Network Cabling (Managing fiber optic and copper installations).
• Troubleshooting network issues.
• About AWS
• Diverse Experiences
• AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.
• Why AWS?
• Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
• Inclusive Team Culture
• Here at AWS, it s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
• Mentorship & Career Growth
• We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
• Work/Life Balance
• We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve in the cloud.
• BASIC QUALIFICATIONS.
• Able to communicate in English.
• Able to work on-site in Chonburi / Rayong province and able to rotate sites across 3 AZ locations.
• Able to work on-site in Chonburi / Rayong province and able to rotate sites across 3 AZ locations.
• Able to communicate in English.
• Able to work on-site in Chonburi / Rayong province and able to rotate sites across 3 AZ locations.
• Able to work on-site in Chonburi / Rayong province and able to rotate sites across 3 AZ locations
• PREFERRED QUALIFICATIONS.
• Familiar with Linux operating system.
• Experience of server operation system level development, familiar with server hardware components and basic troubleshooting.
• Experience of Networking setup and configuration.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.